Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2019 Optima vehicles equipped with Gamma 1.6L Turbo-GDI or Theta II 2.0L Turbo-GDI engines. A software error in the Forward Collision-Avoidance Assist (FCA) system may cause the braking assist function to not engage when a stationary vehicle is detected.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC179
Recall Date: Jul 19, 2019
Consumer Complaints
255 ComplaintsKia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
LAST NIGHT A WARNING MESSAGE POPPED UP THAT SAID THERE WAS AN ISSUE WITH THE FRONT CRASH COLLISION SENSOR AND IT WAS TURNING OFF. THE WARNING LIGHTS STAYED ON WHILE DRIVING HOME AND THIS MORNING IT WAS OFF BUT POPPED BACK UP AFTER AROUND 15 MINUTES OF DRIVING.
Corrective Action:
LAST NIGHT A WARNING MESSAGE POPPED UP THAT SAID THERE WAS AN ISSUE WITH THE FRONT CRASH COLLISION SENSOR AND IT WAS TURNING OFF. THE WARNING LIGHTS STAYED ON WHILE DRIVING HOME AND THIS MORNING IT WAS OFF BUT POPPED BACK UP AFTER AROUND 15 MINUTES OF DRIVING.
Additional Notes:
LAST NIGHT A WARNING MESSAGE POPPED UP THAT SAID THERE WAS AN ISSUE WITH THE FRONT CRASH COLLISION SENSOR AND IT WAS TURNING OFF. THE WARNING LIGHTS STAYED ON WHILE DRIVING HOME AND THIS MORNING IT WAS OFF BUT POPPED BACK UP AFTER AROUND 15 MINUTES OF DRIVING.
Mfg Campaign: 11376125
Recall Date: Nov 24, 2020
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WAS DRIVING ON I 95 WHEN THE VEHICLE PULLED ME INTO THE MEDIAN TOTALING MY CAR. I WAS UNABLE TO APPLY BRAKES AND UNABLE TO TURN MY STEERING WHEEL IN THE OTHER DIRECTION TO AVOID THE COLLISION.
Corrective Action:
WAS DRIVING ON I 95 WHEN THE VEHICLE PULLED ME INTO THE MEDIAN TOTALING MY CAR. I WAS UNABLE TO APPLY BRAKES AND UNABLE TO TURN MY STEERING WHEEL IN THE OTHER DIRECTION TO AVOID THE COLLISION.
Additional Notes:
WAS DRIVING ON I 95 WHEN THE VEHICLE PULLED ME INTO THE MEDIAN TOTALING MY CAR. I WAS UNABLE TO APPLY BRAKES AND UNABLE TO TURN MY STEERING WHEEL IN THE OTHER DIRECTION TO AVOID THE COLLISION.
Mfg Campaign: 11373422
Recall Date: Nov 6, 2020
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
WAS DRIVING ON I 95 WHEN THE VEHICLE PULLED ME INTO THE MEDIAN TOTALING MY CAR. I WAS UNABLE TO APPLY BRAKES AND UNABLE TO TURN MY STEERING WHEEL IN THE OTHER DIRECTION TO AVOID THE COLLISION.
Corrective Action:
WAS DRIVING ON I 95 WHEN THE VEHICLE PULLED ME INTO THE MEDIAN TOTALING MY CAR. I WAS UNABLE TO APPLY BRAKES AND UNABLE TO TURN MY STEERING WHEEL IN THE OTHER DIRECTION TO AVOID THE COLLISION.
Additional Notes:
WAS DRIVING ON I 95 WHEN THE VEHICLE PULLED ME INTO THE MEDIAN TOTALING MY CAR. I WAS UNABLE TO APPLY BRAKES AND UNABLE TO TURN MY STEERING WHEEL IN THE OTHER DIRECTION TO AVOID THE COLLISION.
Mfg Campaign: 11373422
Recall Date: Nov 6, 2020
Kia America, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
WAS DRIVING ON I 95 WHEN THE VEHICLE PULLED ME INTO THE MEDIAN TOTALING MY CAR. I WAS UNABLE TO APPLY BRAKES AND UNABLE TO TURN MY STEERING WHEEL IN THE OTHER DIRECTION TO AVOID THE COLLISION.
Corrective Action:
WAS DRIVING ON I 95 WHEN THE VEHICLE PULLED ME INTO THE MEDIAN TOTALING MY CAR. I WAS UNABLE TO APPLY BRAKES AND UNABLE TO TURN MY STEERING WHEEL IN THE OTHER DIRECTION TO AVOID THE COLLISION.
Additional Notes:
WAS DRIVING ON I 95 WHEN THE VEHICLE PULLED ME INTO THE MEDIAN TOTALING MY CAR. I WAS UNABLE TO APPLY BRAKES AND UNABLE TO TURN MY STEERING WHEEL IN THE OTHER DIRECTION TO AVOID THE COLLISION.
Mfg Campaign: 11373422
Recall Date: Nov 6, 2020
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FROM DAY ONE I'VE BEEN COMPLAINING ABOUT THE DRIVER ASSIST FRONT CAMERA SHUTTING OFF BY ITSELF WHILE I'M DRIVING. I WAS TOLD BY MY KIA DEALER THAT THERE IS NO PROBLEM. IT HAS REOCCURRED MANY MORE TIMES SINCE. IT HAPPENED AGAIN. THE ORANGE DISPLAY LIGHT GOES OFF.
Corrective Action:
FROM DAY ONE I'VE BEEN COMPLAINING ABOUT THE DRIVER ASSIST FRONT CAMERA SHUTTING OFF BY ITSELF WHILE I'M DRIVING. I WAS TOLD BY MY KIA DEALER THAT THERE IS NO PROBLEM. IT HAS REOCCURRED MANY MORE TIMES SINCE. IT HAPPENED AGAIN. THE ORANGE DISPLAY LIGHT GOES OFF.
Additional Notes:
FROM DAY ONE I'VE BEEN COMPLAINING ABOUT THE DRIVER ASSIST FRONT CAMERA SHUTTING OFF BY ITSELF WHILE I'M DRIVING. I WAS TOLD BY MY KIA DEALER THAT THERE IS NO PROBLEM. IT HAS REOCCURRED MANY MORE TIMES SINCE. IT HAPPENED AGAIN. THE ORANGE DISPLAY LIGHT GOES OFF.
Mfg Campaign: 11372414
Recall Date: Oct 30, 2020
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PARKED. STARTED CAR & ALL DASH LIGHTS LIT UP. TRIED RESTARTING NO CHANGE. WHEN BACKING UP THERE WAS NO POWER STEERING. TURNED OFF IGNITION, PUMPED GAS PEDAL 3 TIMES, RESTARTED & IT SEEMED TO FIX PROBLEM. TOOK CAR IN FOR ELECTRICAL RECALL 1 WEEK LATER & WAS TOLD THIS MIGHT FIX THE PROBLEM. 2 WEEKS LATER IT OCCURRED AGAIN. SAME SOLUTION USED WITH SUCCESS.
Corrective Action:
PARKED. STARTED CAR & ALL DASH LIGHTS LIT UP. TRIED RESTARTING NO CHANGE. WHEN BACKING UP THERE WAS NO POWER STEERING. TURNED OFF IGNITION, PUMPED GAS PEDAL 3 TIMES, RESTARTED & IT SEEMED TO FIX PROBLEM. TOOK CAR IN FOR ELECTRICAL RECALL 1 WEEK LATER & WAS TOLD THIS MIGHT FIX THE PROBLEM. 2 WEEKS LATER IT OCCURRED AGAIN. SAME SOLUTION USED WITH SUCCESS.
Additional Notes:
PARKED. STARTED CAR & ALL DASH LIGHTS LIT UP. TRIED RESTARTING NO CHANGE. WHEN BACKING UP THERE WAS NO POWER STEERING. TURNED OFF IGNITION, PUMPED GAS PEDAL 3 TIMES, RESTARTED & IT SEEMED TO FIX PROBLEM. TOOK CAR IN FOR ELECTRICAL RECALL 1 WEEK LATER & WAS TOLD THIS MIGHT FIX THE PROBLEM. 2 WEEKS LATER IT OCCURRED AGAIN. SAME SOLUTION USED WITH SUCCESS.
Mfg Campaign: 11363214
Recall Date: Oct 7, 2020
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
PARKED. STARTED CAR & ALL DASH LIGHTS LIT UP. TRIED RESTARTING NO CHANGE. WHEN BACKING UP THERE WAS NO POWER STEERING. TURNED OFF IGNITION, PUMPED GAS PEDAL 3 TIMES, RESTARTED & IT SEEMED TO FIX PROBLEM. TOOK CAR IN FOR ELECTRICAL RECALL 1 WEEK LATER & WAS TOLD THIS MIGHT FIX THE PROBLEM. 2 WEEKS LATER IT OCCURRED AGAIN. SAME SOLUTION USED WITH SUCCESS.
Corrective Action:
PARKED. STARTED CAR & ALL DASH LIGHTS LIT UP. TRIED RESTARTING NO CHANGE. WHEN BACKING UP THERE WAS NO POWER STEERING. TURNED OFF IGNITION, PUMPED GAS PEDAL 3 TIMES, RESTARTED & IT SEEMED TO FIX PROBLEM. TOOK CAR IN FOR ELECTRICAL RECALL 1 WEEK LATER & WAS TOLD THIS MIGHT FIX THE PROBLEM. 2 WEEKS LATER IT OCCURRED AGAIN. SAME SOLUTION USED WITH SUCCESS.
Additional Notes:
PARKED. STARTED CAR & ALL DASH LIGHTS LIT UP. TRIED RESTARTING NO CHANGE. WHEN BACKING UP THERE WAS NO POWER STEERING. TURNED OFF IGNITION, PUMPED GAS PEDAL 3 TIMES, RESTARTED & IT SEEMED TO FIX PROBLEM. TOOK CAR IN FOR ELECTRICAL RECALL 1 WEEK LATER & WAS TOLD THIS MIGHT FIX THE PROBLEM. 2 WEEKS LATER IT OCCURRED AGAIN. SAME SOLUTION USED WITH SUCCESS.
Mfg Campaign: 11363214
Recall Date: Oct 7, 2020
Kia America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I WAS DRIVING ON 8/28/2020 AND A WARNING LIGHT CAME ACROSS THE DASHBOARD THAT READ MY FORWARD COLLISION CAMERA WAS NOT WORKING AND IT STAYED LIT FOR ABOUT 3 MINUTES WHILE DRIVING AND EVENTUALLY WENT OFF BEFORE I PARKED THE CAR. I AM AFRAID TO DRIVE THE CAR IF THE BRAES MAY FAIL.THE VEHICLE WAS IN MOTION INITIALLY APPROACHING A STOP LIGHT WHEN THE MESSAGE CAME ACROSS THE DASHBOARD. I WAS ON A CITY STREET DRIVING.
Corrective Action:
I WAS DRIVING ON 8/28/2020 AND A WARNING LIGHT CAME ACROSS THE DASHBOARD THAT READ MY FORWARD COLLISION CAMERA WAS NOT WORKING AND IT STAYED LIT FOR ABOUT 3 MINUTES WHILE DRIVING AND EVENTUALLY WENT OFF BEFORE I PARKED THE CAR. I AM AFRAID TO DRIVE THE CAR IF THE BRAES MAY FAIL.THE VEHICLE WAS IN MOTION INITIALLY APPROACHING A STOP LIGHT WHEN THE MESSAGE CAME ACROSS THE DASHBOARD. I WAS ON A CITY STREET DRIVING.
Additional Notes:
I WAS DRIVING ON 8/28/2020 AND A WARNING LIGHT CAME ACROSS THE DASHBOARD THAT READ MY FORWARD COLLISION CAMERA WAS NOT WORKING AND IT STAYED LIT FOR ABOUT 3 MINUTES WHILE DRIVING AND EVENTUALLY WENT OFF BEFORE I PARKED THE CAR. I AM AFRAID TO DRIVE THE CAR IF THE BRAES MAY FAIL.THE VEHICLE WAS IN MOTION INITIALLY APPROACHING A STOP LIGHT WHEN THE MESSAGE CAME ACROSS THE DASHBOARD. I WAS ON A CITY STREET DRIVING.
Mfg Campaign: 11351939
Recall Date: Aug 29, 2020
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING ON 8/28/2020 AND A WARNING LIGHT CAME ACROSS THE DASHBOARD THAT READ MY FORWARD COLLISION CAMERA WAS NOT WORKING AND IT STAYED LIT FOR ABOUT 3 MINUTES WHILE DRIVING AND EVENTUALLY WENT OFF BEFORE I PARKED THE CAR. I AM AFRAID TO DRIVE THE CAR IF THE BRAES MAY FAIL.THE VEHICLE WAS IN MOTION INITIALLY APPROACHING A STOP LIGHT WHEN THE MESSAGE CAME ACROSS THE DASHBOARD. I WAS ON A CITY STREET DRIVING.
Corrective Action:
I WAS DRIVING ON 8/28/2020 AND A WARNING LIGHT CAME ACROSS THE DASHBOARD THAT READ MY FORWARD COLLISION CAMERA WAS NOT WORKING AND IT STAYED LIT FOR ABOUT 3 MINUTES WHILE DRIVING AND EVENTUALLY WENT OFF BEFORE I PARKED THE CAR. I AM AFRAID TO DRIVE THE CAR IF THE BRAES MAY FAIL.THE VEHICLE WAS IN MOTION INITIALLY APPROACHING A STOP LIGHT WHEN THE MESSAGE CAME ACROSS THE DASHBOARD. I WAS ON A CITY STREET DRIVING.
Additional Notes:
I WAS DRIVING ON 8/28/2020 AND A WARNING LIGHT CAME ACROSS THE DASHBOARD THAT READ MY FORWARD COLLISION CAMERA WAS NOT WORKING AND IT STAYED LIT FOR ABOUT 3 MINUTES WHILE DRIVING AND EVENTUALLY WENT OFF BEFORE I PARKED THE CAR. I AM AFRAID TO DRIVE THE CAR IF THE BRAES MAY FAIL.THE VEHICLE WAS IN MOTION INITIALLY APPROACHING A STOP LIGHT WHEN THE MESSAGE CAME ACROSS THE DASHBOARD. I WAS ON A CITY STREET DRIVING.
Mfg Campaign: 11351939
Recall Date: Aug 29, 2020
Kia America, Inc.
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
PANORAMIC SUNROOF EXPLODED WHILE DRIVING 6/5/2020 WHILE IN MOTION IT HAS BEEN 110 DEGREES IN PHOENIX, AZ FOR THE PAST WEEK. *TR
Corrective Action:
PANORAMIC SUNROOF EXPLODED WHILE DRIVING 6/5/2020 WHILE IN MOTION IT HAS BEEN 110 DEGREES IN PHOENIX, AZ FOR THE PAST WEEK. *TR
Additional Notes:
PANORAMIC SUNROOF EXPLODED WHILE DRIVING 6/5/2020 WHILE IN MOTION IT HAS BEEN 110 DEGREES IN PHOENIX, AZ FOR THE PAST WEEK. *TR
Mfg Campaign: 11327404
Recall Date: Jun 5, 2020
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PANORAMIC SUNROOF EXPLODED WHILE DRIVING 6/5/2020 WHILE IN MOTION IT HAS BEEN 110 DEGREES IN PHOENIX, AZ FOR THE PAST WEEK. *TR
Corrective Action:
PANORAMIC SUNROOF EXPLODED WHILE DRIVING 6/5/2020 WHILE IN MOTION IT HAS BEEN 110 DEGREES IN PHOENIX, AZ FOR THE PAST WEEK. *TR
Additional Notes:
PANORAMIC SUNROOF EXPLODED WHILE DRIVING 6/5/2020 WHILE IN MOTION IT HAS BEEN 110 DEGREES IN PHOENIX, AZ FOR THE PAST WEEK. *TR
Mfg Campaign: 11327404
Recall Date: Jun 5, 2020
Kia America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WAS DRIVING ON A CITY ROAD AND A CAR STOPPED IN FRONT OF US (WHILE ONLY GOING 25MPH) THEN THE CAUTION FRONT SENSOR LIGHTS CAME ON. THE CAR HAD A NOTIFICATION THAT POPPED UP SAID FRONT CAMERA IS BLOCKED. STAYED ON FOR 5 MINUTES THEN JUST SHUT OFF. *TR
Corrective Action:
WAS DRIVING ON A CITY ROAD AND A CAR STOPPED IN FRONT OF US (WHILE ONLY GOING 25MPH) THEN THE CAUTION FRONT SENSOR LIGHTS CAME ON. THE CAR HAD A NOTIFICATION THAT POPPED UP SAID FRONT CAMERA IS BLOCKED. STAYED ON FOR 5 MINUTES THEN JUST SHUT OFF. *TR
Additional Notes:
WAS DRIVING ON A CITY ROAD AND A CAR STOPPED IN FRONT OF US (WHILE ONLY GOING 25MPH) THEN THE CAUTION FRONT SENSOR LIGHTS CAME ON. THE CAR HAD A NOTIFICATION THAT POPPED UP SAID FRONT CAMERA IS BLOCKED. STAYED ON FOR 5 MINUTES THEN JUST SHUT OFF. *TR
Mfg Campaign: 11325495
Recall Date: May 21, 2020
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HARD STARTING AND WHEN IT DOES START IT ACTS LIKE IT SLUGGISH. YOU CAN TURN IT OFF AND BACK ON AND IT IS FINE.
Corrective Action:
HARD STARTING AND WHEN IT DOES START IT ACTS LIKE IT SLUGGISH. YOU CAN TURN IT OFF AND BACK ON AND IT IS FINE.
Additional Notes:
HARD STARTING AND WHEN IT DOES START IT ACTS LIKE IT SLUGGISH. YOU CAN TURN IT OFF AND BACK ON AND IT IS FINE.
Mfg Campaign: 11322763
Recall Date: Apr 29, 2020
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE A 2019 KIA OPTIMA. IN DECEMBER I WAS GOING UP A HILL AND THE VEHICLE STARTED VIOLENTLY SHAKING. I WAS PRESSING ON THE GAS AND NOT GOING ANYWHERE. I HAD TO PUT IT IN REVERSE TO BACK DOWN 2 RODS TO GET BACK TO MY DRIVEWAY. HAD IT TOWED TO DEALER AND THEY SAID THEY COULD NOT FIGURE OUT WHAT WAS WRONG. IT WAS NOT SHOWING ANY "CODES". THEN ON 02/26/2020 THE CHECK ENGINE LIGHT CAME ON. HAD IT TOWED TO KIA DEALER AND THEY SAID IT WAS SHOWING A BUNCH OF CODES. THEY SAID THEY CLEANED THE "KNOCKER" AND WAS COMMUNICATING WITH THE TECH LINE AND WAS TOLD TO CLEAR DATA AND RELEARN SYSTEM. ONCE THEY DID THAT THE CHECK ENGINE LIGHT WENT AWAY AND NO MORE CODES DISPLAYED. ON 03/07/2020 THE CHECK ENGINE LIGHT CAME ON AT NIGHT. DEALER WAS CLOSED BY THEN AND THEY ARE CLOSED ON SUNDAY. MADE A CALL TODAY TO GET IT BACK IN THE SHOP. THEY SAID I CAN BRING IT TOMORROW. I SHOULD NOT HAVE THIS MUCH TROUBLE WITH A 2019. PLEASE TELL ME
Corrective Action:
I HAVE A 2019 KIA OPTIMA. IN DECEMBER I WAS GOING UP A HILL AND THE VEHICLE STARTED VIOLENTLY SHAKING. I WAS PRESSING ON THE GAS AND NOT GOING ANYWHERE. I HAD TO PUT IT IN REVERSE TO BACK DOWN 2 RODS TO GET BACK TO MY DRIVEWAY. HAD IT TOWED TO DEALER AND THEY SAID THEY COULD NOT FIGURE OUT WHAT WAS WRONG. IT WAS NOT SHOWING ANY "CODES". THEN ON 02/26/2020 THE CHECK ENGINE LIGHT CAME ON. HAD IT TOWED TO KIA DEALER AND THEY SAID IT WAS SHOWING A BUNCH OF CODES. THEY SAID THEY CLEANED THE "KNOCKER" AND WAS COMMUNICATING WITH THE TECH LINE AND WAS TOLD TO CLEAR DATA AND RELEARN SYSTEM. ONCE THEY DID THAT THE CHECK ENGINE LIGHT WENT AWAY AND NO MORE CODES DISPLAYED. ON 03/07/2020 THE CHECK ENGINE LIGHT CAME ON AT NIGHT. DEALER WAS CLOSED BY THEN AND THEY ARE CLOSED ON SUNDAY. MADE A CALL TODAY TO GET IT BACK IN THE SHOP. THEY SAID I CAN BRING IT TOMORROW. I SHOULD NOT HAVE THIS MUCH TROUBLE WITH A 2019. PLEASE TELL ME
Additional Notes:
I HAVE A 2019 KIA OPTIMA. IN DECEMBER I WAS GOING UP A HILL AND THE VEHICLE STARTED VIOLENTLY SHAKING. I WAS PRESSING ON THE GAS AND NOT GOING ANYWHERE. I HAD TO PUT IT IN REVERSE TO BACK DOWN 2 RODS TO GET BACK TO MY DRIVEWAY. HAD IT TOWED TO DEALER AND THEY SAID THEY COULD NOT FIGURE OUT WHAT WAS WRONG. IT WAS NOT SHOWING ANY "CODES". THEN ON 02/26/2020 THE CHECK ENGINE LIGHT CAME ON. HAD IT TOWED TO KIA DEALER AND THEY SAID IT WAS SHOWING A BUNCH OF CODES. THEY SAID THEY CLEANED THE "KNOCKER" AND WAS COMMUNICATING WITH THE TECH LINE AND WAS TOLD TO CLEAR DATA AND RELEARN SYSTEM. ONCE THEY DID THAT THE CHECK ENGINE LIGHT WENT AWAY AND NO MORE CODES DISPLAYED. ON 03/07/2020 THE CHECK ENGINE LIGHT CAME ON AT NIGHT. DEALER WAS CLOSED BY THEN AND THEY ARE CLOSED ON SUNDAY. MADE A CALL TODAY TO GET IT BACK IN THE SHOP. THEY SAID I CAN BRING IT TOMORROW. I SHOULD NOT HAVE THIS MUCH TROUBLE WITH A 2019. PLEASE TELL ME
Mfg Campaign: 11317001
Recall Date: Mar 9, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH AND MERGING ONTO THE HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PUMPED THE ACCELERATOR PEDAL SEVERAL TIMES AND THE VEHICLE RESPONDED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,800.
Corrective Action:
TL* THE CONTACT OWNS A 2019 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH AND MERGING ONTO THE HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PUMPED THE ACCELERATOR PEDAL SEVERAL TIMES AND THE VEHICLE RESPONDED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,800.
Additional Notes:
TL* THE CONTACT OWNS A 2019 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH AND MERGING ONTO THE HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PUMPED THE ACCELERATOR PEDAL SEVERAL TIMES AND THE VEHICLE RESPONDED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,800.
Mfg Campaign: 11312045
Recall Date: Feb 28, 2020
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2019 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH AND MERGING ONTO THE HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PUMPED THE ACCELERATOR PEDAL SEVERAL TIMES AND THE VEHICLE RESPONDED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,800.
Corrective Action:
TL* THE CONTACT OWNS A 2019 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH AND MERGING ONTO THE HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PUMPED THE ACCELERATOR PEDAL SEVERAL TIMES AND THE VEHICLE RESPONDED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,800.
Additional Notes:
TL* THE CONTACT OWNS A 2019 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH AND MERGING ONTO THE HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PUMPED THE ACCELERATOR PEDAL SEVERAL TIMES AND THE VEHICLE RESPONDED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,800.
Mfg Campaign: 11312045
Recall Date: Feb 28, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2019 KIA OPTIMA, IN JULY OF 2019.1ST INSTANCE, 2/4/2020 (LATE AFTERNOON) I DROVE BACK FROM NEW ALBANY IN AND AS SOON AS I GOT OFF THE FREEWAY ON KEYSTONE, I TRIED TO TURN A CORNER AND THE CEL LIGHT CAME ON FLASHING AND THE CAR WOULD BARELY ACCELERATE (HEAVY HESITATION). THEY SAID DO NOT DRIVE, GET A TOW.I DID, THEY HOOKED IT UP. AN ERROR TO CONTACT KIA ENG. THEY INDICATED ITS 1 OF 2 THINGS, ROCK SENSOR HARNESS/ROCK SENSOR. 1ST THEY SAID THEY WOULD REPLACE THE SENSOR BUT THEY ONLY REPLACED THE HARNESS.MILEAGE ON THIS DATE 2/7/2020 8,801 MILES. PICKED UP MY CAR ON FEBRUARY 7, 2020. 2ND INSTANCE 2/24/2020 @3PM(ISH)- RETURN TRIP TO INDIANAPOLIS FROM LAFAYETTE (ROUND TRIP) APX 2:59P ON THE WAY BACK TO WORK, I GOT OFF IN ZIONSVILLE TO RUN TO THE STORE. I STOPPED AT THE LIGHT AND TRIED TO TURN RIGHT, THE EXACT SAME SCENARIO AS THE 1ST INSTANCE. CEL LIGHT, MAJOR HESITATION AND VERY LITTLE ACCELERATION. CALLED SERVICE AT KIA TO GET MY RENTAL READY AND I WAS ON MY WAY IN TO THE SHOP. THE RENTAL WAS READY AND IT WAS LATE MONDAY. HE CONTACTED WHO IS THE GM CALLED ME 2/24/2020 @6:16PM TO SAY THAT HE WILL LOOK INTO THIS ASAP IN THE MORNING. HE ALSO INDICATED THAT HE IS PART OWNER OF LIA DEALER.ON MONDAY EVENING I CONTRACTED KIA CORP OFFICE TO FILE A CASE # SAME EVENING, I TEXT MY SALESMAN BUT THE GMCALLED 8:07A EXPLAINED ITS ON THE RACK AND THE ENGINEERS HAVE BEEN CONTACTED FOR THE RESOLUTION AND HE WILL CALL ME WHEN THEY KNOW MORE. TUES GM AND GM OF ALL LOCAL SERVICE DEPTS) CALLED AND EXPLAINED THE ISSUE, ATTEMPT AT A RESOLUTION CHANGE THE SENSOR AND DRIVING 10 MILES TO MAKE SURE IT FIXES IT. HOW IS 10 MILES GOING TO 'TEST' HE AGREED 30 MILE TEST. HE SAID IF THIS SENSOR FAILS THEY (KIA CORP) WILL REPLACE THE ENGINE! WELL THE SENSOR IS WORKING 2 DAYS SO FAR. (LAST TIME IT TOOK 11 DAYS AND 1,177 MILES TO FAIL) I PICKED UP CAR ON 2/26/20. L
Corrective Action:
2019 KIA OPTIMA, IN JULY OF 2019.1ST INSTANCE, 2/4/2020 (LATE AFTERNOON) I DROVE BACK FROM NEW ALBANY IN AND AS SOON AS I GOT OFF THE FREEWAY ON KEYSTONE, I TRIED TO TURN A CORNER AND THE CEL LIGHT CAME ON FLASHING AND THE CAR WOULD BARELY ACCELERATE (HEAVY HESITATION). THEY SAID DO NOT DRIVE, GET A TOW.I DID, THEY HOOKED IT UP. AN ERROR TO CONTACT KIA ENG. THEY INDICATED ITS 1 OF 2 THINGS, ROCK SENSOR HARNESS/ROCK SENSOR. 1ST THEY SAID THEY WOULD REPLACE THE SENSOR BUT THEY ONLY REPLACED THE HARNESS.MILEAGE ON THIS DATE 2/7/2020 8,801 MILES. PICKED UP MY CAR ON FEBRUARY 7, 2020. 2ND INSTANCE 2/24/2020 @3PM(ISH)- RETURN TRIP TO INDIANAPOLIS FROM LAFAYETTE (ROUND TRIP) APX 2:59P ON THE WAY BACK TO WORK, I GOT OFF IN ZIONSVILLE TO RUN TO THE STORE. I STOPPED AT THE LIGHT AND TRIED TO TURN RIGHT, THE EXACT SAME SCENARIO AS THE 1ST INSTANCE. CEL LIGHT, MAJOR HESITATION AND VERY LITTLE ACCELERATION. CALLED SERVICE AT KIA TO GET MY RENTAL READY AND I WAS ON MY WAY IN TO THE SHOP. THE RENTAL WAS READY AND IT WAS LATE MONDAY. HE CONTACTED WHO IS THE GM CALLED ME 2/24/2020 @6:16PM TO SAY THAT HE WILL LOOK INTO THIS ASAP IN THE MORNING. HE ALSO INDICATED THAT HE IS PART OWNER OF LIA DEALER.ON MONDAY EVENING I CONTRACTED KIA CORP OFFICE TO FILE A CASE # SAME EVENING, I TEXT MY SALESMAN BUT THE GMCALLED 8:07A EXPLAINED ITS ON THE RACK AND THE ENGINEERS HAVE BEEN CONTACTED FOR THE RESOLUTION AND HE WILL CALL ME WHEN THEY KNOW MORE. TUES GM AND GM OF ALL LOCAL SERVICE DEPTS) CALLED AND EXPLAINED THE ISSUE, ATTEMPT AT A RESOLUTION CHANGE THE SENSOR AND DRIVING 10 MILES TO MAKE SURE IT FIXES IT. HOW IS 10 MILES GOING TO 'TEST' HE AGREED 30 MILE TEST. HE SAID IF THIS SENSOR FAILS THEY (KIA CORP) WILL REPLACE THE ENGINE! WELL THE SENSOR IS WORKING 2 DAYS SO FAR. (LAST TIME IT TOOK 11 DAYS AND 1,177 MILES TO FAIL) I PICKED UP CAR ON 2/26/20. L
Additional Notes:
2019 KIA OPTIMA, IN JULY OF 2019.1ST INSTANCE, 2/4/2020 (LATE AFTERNOON) I DROVE BACK FROM NEW ALBANY IN AND AS SOON AS I GOT OFF THE FREEWAY ON KEYSTONE, I TRIED TO TURN A CORNER AND THE CEL LIGHT CAME ON FLASHING AND THE CAR WOULD BARELY ACCELERATE (HEAVY HESITATION). THEY SAID DO NOT DRIVE, GET A TOW.I DID, THEY HOOKED IT UP. AN ERROR TO CONTACT KIA ENG. THEY INDICATED ITS 1 OF 2 THINGS, ROCK SENSOR HARNESS/ROCK SENSOR. 1ST THEY SAID THEY WOULD REPLACE THE SENSOR BUT THEY ONLY REPLACED THE HARNESS.MILEAGE ON THIS DATE 2/7/2020 8,801 MILES. PICKED UP MY CAR ON FEBRUARY 7, 2020. 2ND INSTANCE 2/24/2020 @3PM(ISH)- RETURN TRIP TO INDIANAPOLIS FROM LAFAYETTE (ROUND TRIP) APX 2:59P ON THE WAY BACK TO WORK, I GOT OFF IN ZIONSVILLE TO RUN TO THE STORE. I STOPPED AT THE LIGHT AND TRIED TO TURN RIGHT, THE EXACT SAME SCENARIO AS THE 1ST INSTANCE. CEL LIGHT, MAJOR HESITATION AND VERY LITTLE ACCELERATION. CALLED SERVICE AT KIA TO GET MY RENTAL READY AND I WAS ON MY WAY IN TO THE SHOP. THE RENTAL WAS READY AND IT WAS LATE MONDAY. HE CONTACTED WHO IS THE GM CALLED ME 2/24/2020 @6:16PM TO SAY THAT HE WILL LOOK INTO THIS ASAP IN THE MORNING. HE ALSO INDICATED THAT HE IS PART OWNER OF LIA DEALER.ON MONDAY EVENING I CONTRACTED KIA CORP OFFICE TO FILE A CASE # SAME EVENING, I TEXT MY SALESMAN BUT THE GMCALLED 8:07A EXPLAINED ITS ON THE RACK AND THE ENGINEERS HAVE BEEN CONTACTED FOR THE RESOLUTION AND HE WILL CALL ME WHEN THEY KNOW MORE. TUES GM AND GM OF ALL LOCAL SERVICE DEPTS) CALLED AND EXPLAINED THE ISSUE, ATTEMPT AT A RESOLUTION CHANGE THE SENSOR AND DRIVING 10 MILES TO MAKE SURE IT FIXES IT. HOW IS 10 MILES GOING TO 'TEST' HE AGREED 30 MILE TEST. HE SAID IF THIS SENSOR FAILS THEY (KIA CORP) WILL REPLACE THE ENGINE! WELL THE SENSOR IS WORKING 2 DAYS SO FAR. (LAST TIME IT TOOK 11 DAYS AND 1,177 MILES TO FAIL) I PICKED UP CAR ON 2/26/20. L
Mfg Campaign: 11311882
Recall Date: Feb 27, 2020
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
2019 KIA OPTIMA, IN JULY OF 2019.1ST INSTANCE, 2/4/2020 (LATE AFTERNOON) I DROVE BACK FROM NEW ALBANY IN AND AS SOON AS I GOT OFF THE FREEWAY ON KEYSTONE, I TRIED TO TURN A CORNER AND THE CEL LIGHT CAME ON FLASHING AND THE CAR WOULD BARELY ACCELERATE (HEAVY HESITATION). THEY SAID DO NOT DRIVE, GET A TOW.I DID, THEY HOOKED IT UP. AN ERROR TO CONTACT KIA ENG. THEY INDICATED ITS 1 OF 2 THINGS, ROCK SENSOR HARNESS/ROCK SENSOR. 1ST THEY SAID THEY WOULD REPLACE THE SENSOR BUT THEY ONLY REPLACED THE HARNESS.MILEAGE ON THIS DATE 2/7/2020 8,801 MILES. PICKED UP MY CAR ON FEBRUARY 7, 2020. 2ND INSTANCE 2/24/2020 @3PM(ISH)- RETURN TRIP TO INDIANAPOLIS FROM LAFAYETTE (ROUND TRIP) APX 2:59P ON THE WAY BACK TO WORK, I GOT OFF IN ZIONSVILLE TO RUN TO THE STORE. I STOPPED AT THE LIGHT AND TRIED TO TURN RIGHT, THE EXACT SAME SCENARIO AS THE 1ST INSTANCE. CEL LIGHT, MAJOR HESITATION AND VERY LITTLE ACCELERATION. CALLED SERVICE AT KIA TO GET MY RENTAL READY AND I WAS ON MY WAY IN TO THE SHOP. THE RENTAL WAS READY AND IT WAS LATE MONDAY. HE CONTACTED WHO IS THE GM CALLED ME 2/24/2020 @6:16PM TO SAY THAT HE WILL LOOK INTO THIS ASAP IN THE MORNING. HE ALSO INDICATED THAT HE IS PART OWNER OF LIA DEALER.ON MONDAY EVENING I CONTRACTED KIA CORP OFFICE TO FILE A CASE # SAME EVENING, I TEXT MY SALESMAN BUT THE GMCALLED 8:07A EXPLAINED ITS ON THE RACK AND THE ENGINEERS HAVE BEEN CONTACTED FOR THE RESOLUTION AND HE WILL CALL ME WHEN THEY KNOW MORE. TUES GM AND GM OF ALL LOCAL SERVICE DEPTS) CALLED AND EXPLAINED THE ISSUE, ATTEMPT AT A RESOLUTION CHANGE THE SENSOR AND DRIVING 10 MILES TO MAKE SURE IT FIXES IT. HOW IS 10 MILES GOING TO 'TEST' HE AGREED 30 MILE TEST. HE SAID IF THIS SENSOR FAILS THEY (KIA CORP) WILL REPLACE THE ENGINE! WELL THE SENSOR IS WORKING 2 DAYS SO FAR. (LAST TIME IT TOOK 11 DAYS AND 1,177 MILES TO FAIL) I PICKED UP CAR ON 2/26/20. L
Corrective Action:
2019 KIA OPTIMA, IN JULY OF 2019.1ST INSTANCE, 2/4/2020 (LATE AFTERNOON) I DROVE BACK FROM NEW ALBANY IN AND AS SOON AS I GOT OFF THE FREEWAY ON KEYSTONE, I TRIED TO TURN A CORNER AND THE CEL LIGHT CAME ON FLASHING AND THE CAR WOULD BARELY ACCELERATE (HEAVY HESITATION). THEY SAID DO NOT DRIVE, GET A TOW.I DID, THEY HOOKED IT UP. AN ERROR TO CONTACT KIA ENG. THEY INDICATED ITS 1 OF 2 THINGS, ROCK SENSOR HARNESS/ROCK SENSOR. 1ST THEY SAID THEY WOULD REPLACE THE SENSOR BUT THEY ONLY REPLACED THE HARNESS.MILEAGE ON THIS DATE 2/7/2020 8,801 MILES. PICKED UP MY CAR ON FEBRUARY 7, 2020. 2ND INSTANCE 2/24/2020 @3PM(ISH)- RETURN TRIP TO INDIANAPOLIS FROM LAFAYETTE (ROUND TRIP) APX 2:59P ON THE WAY BACK TO WORK, I GOT OFF IN ZIONSVILLE TO RUN TO THE STORE. I STOPPED AT THE LIGHT AND TRIED TO TURN RIGHT, THE EXACT SAME SCENARIO AS THE 1ST INSTANCE. CEL LIGHT, MAJOR HESITATION AND VERY LITTLE ACCELERATION. CALLED SERVICE AT KIA TO GET MY RENTAL READY AND I WAS ON MY WAY IN TO THE SHOP. THE RENTAL WAS READY AND IT WAS LATE MONDAY. HE CONTACTED WHO IS THE GM CALLED ME 2/24/2020 @6:16PM TO SAY THAT HE WILL LOOK INTO THIS ASAP IN THE MORNING. HE ALSO INDICATED THAT HE IS PART OWNER OF LIA DEALER.ON MONDAY EVENING I CONTRACTED KIA CORP OFFICE TO FILE A CASE # SAME EVENING, I TEXT MY SALESMAN BUT THE GMCALLED 8:07A EXPLAINED ITS ON THE RACK AND THE ENGINEERS HAVE BEEN CONTACTED FOR THE RESOLUTION AND HE WILL CALL ME WHEN THEY KNOW MORE. TUES GM AND GM OF ALL LOCAL SERVICE DEPTS) CALLED AND EXPLAINED THE ISSUE, ATTEMPT AT A RESOLUTION CHANGE THE SENSOR AND DRIVING 10 MILES TO MAKE SURE IT FIXES IT. HOW IS 10 MILES GOING TO 'TEST' HE AGREED 30 MILE TEST. HE SAID IF THIS SENSOR FAILS THEY (KIA CORP) WILL REPLACE THE ENGINE! WELL THE SENSOR IS WORKING 2 DAYS SO FAR. (LAST TIME IT TOOK 11 DAYS AND 1,177 MILES TO FAIL) I PICKED UP CAR ON 2/26/20. L
Additional Notes:
2019 KIA OPTIMA, IN JULY OF 2019.1ST INSTANCE, 2/4/2020 (LATE AFTERNOON) I DROVE BACK FROM NEW ALBANY IN AND AS SOON AS I GOT OFF THE FREEWAY ON KEYSTONE, I TRIED TO TURN A CORNER AND THE CEL LIGHT CAME ON FLASHING AND THE CAR WOULD BARELY ACCELERATE (HEAVY HESITATION). THEY SAID DO NOT DRIVE, GET A TOW.I DID, THEY HOOKED IT UP. AN ERROR TO CONTACT KIA ENG. THEY INDICATED ITS 1 OF 2 THINGS, ROCK SENSOR HARNESS/ROCK SENSOR. 1ST THEY SAID THEY WOULD REPLACE THE SENSOR BUT THEY ONLY REPLACED THE HARNESS.MILEAGE ON THIS DATE 2/7/2020 8,801 MILES. PICKED UP MY CAR ON FEBRUARY 7, 2020. 2ND INSTANCE 2/24/2020 @3PM(ISH)- RETURN TRIP TO INDIANAPOLIS FROM LAFAYETTE (ROUND TRIP) APX 2:59P ON THE WAY BACK TO WORK, I GOT OFF IN ZIONSVILLE TO RUN TO THE STORE. I STOPPED AT THE LIGHT AND TRIED TO TURN RIGHT, THE EXACT SAME SCENARIO AS THE 1ST INSTANCE. CEL LIGHT, MAJOR HESITATION AND VERY LITTLE ACCELERATION. CALLED SERVICE AT KIA TO GET MY RENTAL READY AND I WAS ON MY WAY IN TO THE SHOP. THE RENTAL WAS READY AND IT WAS LATE MONDAY. HE CONTACTED WHO IS THE GM CALLED ME 2/24/2020 @6:16PM TO SAY THAT HE WILL LOOK INTO THIS ASAP IN THE MORNING. HE ALSO INDICATED THAT HE IS PART OWNER OF LIA DEALER.ON MONDAY EVENING I CONTRACTED KIA CORP OFFICE TO FILE A CASE # SAME EVENING, I TEXT MY SALESMAN BUT THE GMCALLED 8:07A EXPLAINED ITS ON THE RACK AND THE ENGINEERS HAVE BEEN CONTACTED FOR THE RESOLUTION AND HE WILL CALL ME WHEN THEY KNOW MORE. TUES GM AND GM OF ALL LOCAL SERVICE DEPTS) CALLED AND EXPLAINED THE ISSUE, ATTEMPT AT A RESOLUTION CHANGE THE SENSOR AND DRIVING 10 MILES TO MAKE SURE IT FIXES IT. HOW IS 10 MILES GOING TO 'TEST' HE AGREED 30 MILE TEST. HE SAID IF THIS SENSOR FAILS THEY (KIA CORP) WILL REPLACE THE ENGINE! WELL THE SENSOR IS WORKING 2 DAYS SO FAR. (LAST TIME IT TOOK 11 DAYS AND 1,177 MILES TO FAIL) I PICKED UP CAR ON 2/26/20. L
Mfg Campaign: 11311882
Recall Date: Feb 27, 2020
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN MY PHONE IS PLUGGED INTO THE CHARGER, MY SCREEN WILL GO BLACK ALL OF A SUDDEN, AND I HAVE TO TURN THE CAR OFF AND UNPLUG MY PHONE AND TURN THE CAR BACK ON FOR THE SCREEN TO COME BACK ON. ALSO, THERE HAVE BEEN SEVERAL OCCASIONS WHERE MY BRAKES LOCK UP ON ME, AND I ALMOST HIT THE PERSON IN FRONT OF ME. ESPECIALLY IN THE RAIN, AND I HAVE EVEN HAD TO SWERVE OFF THE ROAD TO AVOID A COLLISION. IT HAPPENS WHEN I AM IN MOTION DRIVING AND GO TO STOP. THE RADIO SCREEN THOUGH HAS TURNED OFF ON ME WHETHER I AM DRIVING OR IN PARK.
Corrective Action:
WHEN MY PHONE IS PLUGGED INTO THE CHARGER, MY SCREEN WILL GO BLACK ALL OF A SUDDEN, AND I HAVE TO TURN THE CAR OFF AND UNPLUG MY PHONE AND TURN THE CAR BACK ON FOR THE SCREEN TO COME BACK ON. ALSO, THERE HAVE BEEN SEVERAL OCCASIONS WHERE MY BRAKES LOCK UP ON ME, AND I ALMOST HIT THE PERSON IN FRONT OF ME. ESPECIALLY IN THE RAIN, AND I HAVE EVEN HAD TO SWERVE OFF THE ROAD TO AVOID A COLLISION. IT HAPPENS WHEN I AM IN MOTION DRIVING AND GO TO STOP. THE RADIO SCREEN THOUGH HAS TURNED OFF ON ME WHETHER I AM DRIVING OR IN PARK.
Additional Notes:
WHEN MY PHONE IS PLUGGED INTO THE CHARGER, MY SCREEN WILL GO BLACK ALL OF A SUDDEN, AND I HAVE TO TURN THE CAR OFF AND UNPLUG MY PHONE AND TURN THE CAR BACK ON FOR THE SCREEN TO COME BACK ON. ALSO, THERE HAVE BEEN SEVERAL OCCASIONS WHERE MY BRAKES LOCK UP ON ME, AND I ALMOST HIT THE PERSON IN FRONT OF ME. ESPECIALLY IN THE RAIN, AND I HAVE EVEN HAD TO SWERVE OFF THE ROAD TO AVOID A COLLISION. IT HAPPENS WHEN I AM IN MOTION DRIVING AND GO TO STOP. THE RADIO SCREEN THOUGH HAS TURNED OFF ON ME WHETHER I AM DRIVING OR IN PARK.
Mfg Campaign: 11310756
Recall Date: Feb 22, 2020
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN MY PHONE IS PLUGGED INTO THE CHARGER, MY SCREEN WILL GO BLACK ALL OF A SUDDEN, AND I HAVE TO TURN THE CAR OFF AND UNPLUG MY PHONE AND TURN THE CAR BACK ON FOR THE SCREEN TO COME BACK ON. ALSO, THERE HAVE BEEN SEVERAL OCCASIONS WHERE MY BRAKES LOCK UP ON ME, AND I ALMOST HIT THE PERSON IN FRONT OF ME. ESPECIALLY IN THE RAIN, AND I HAVE EVEN HAD TO SWERVE OFF THE ROAD TO AVOID A COLLISION. IT HAPPENS WHEN I AM IN MOTION DRIVING AND GO TO STOP. THE RADIO SCREEN THOUGH HAS TURNED OFF ON ME WHETHER I AM DRIVING OR IN PARK.
Corrective Action:
WHEN MY PHONE IS PLUGGED INTO THE CHARGER, MY SCREEN WILL GO BLACK ALL OF A SUDDEN, AND I HAVE TO TURN THE CAR OFF AND UNPLUG MY PHONE AND TURN THE CAR BACK ON FOR THE SCREEN TO COME BACK ON. ALSO, THERE HAVE BEEN SEVERAL OCCASIONS WHERE MY BRAKES LOCK UP ON ME, AND I ALMOST HIT THE PERSON IN FRONT OF ME. ESPECIALLY IN THE RAIN, AND I HAVE EVEN HAD TO SWERVE OFF THE ROAD TO AVOID A COLLISION. IT HAPPENS WHEN I AM IN MOTION DRIVING AND GO TO STOP. THE RADIO SCREEN THOUGH HAS TURNED OFF ON ME WHETHER I AM DRIVING OR IN PARK.
Additional Notes:
WHEN MY PHONE IS PLUGGED INTO THE CHARGER, MY SCREEN WILL GO BLACK ALL OF A SUDDEN, AND I HAVE TO TURN THE CAR OFF AND UNPLUG MY PHONE AND TURN THE CAR BACK ON FOR THE SCREEN TO COME BACK ON. ALSO, THERE HAVE BEEN SEVERAL OCCASIONS WHERE MY BRAKES LOCK UP ON ME, AND I ALMOST HIT THE PERSON IN FRONT OF ME. ESPECIALLY IN THE RAIN, AND I HAVE EVEN HAD TO SWERVE OFF THE ROAD TO AVOID A COLLISION. IT HAPPENS WHEN I AM IN MOTION DRIVING AND GO TO STOP. THE RADIO SCREEN THOUGH HAS TURNED OFF ON ME WHETHER I AM DRIVING OR IN PARK.
Mfg Campaign: 11310756
Recall Date: Feb 22, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury