Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2019 Optima vehicles equipped with Gamma 1.6L Turbo-GDI or Theta II 2.0L Turbo-GDI engines. A software error in the Forward Collision-Avoidance Assist (FCA) system may cause the braking assist function to not engage when a stationary vehicle is detected.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC179
Recall Date: Jul 19, 2019
Consumer Complaints
255 ComplaintsKia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Double clutch failure replacement twice in 3 years Transmission being replaced My son has same model and year of car and has had double clutch replaced once. Beat friend also owns same year and model Kia with same double clutch issue Transmission fails to engage from stopped position to starting off from dead start. Car begins to shake and shutter and the transmission kicks in When parked downhill, car will not engage into reverse and lunges forward. Serious problems with this models double clutch transmission. Internet search revealed this is problematic with Kia double clutch transmission
Corrective Action:
Double clutch failure replacement twice in 3 years Transmission being replaced My son has same model and year of car and has had double clutch replaced once. Beat friend also owns same year and model Kia with same double clutch issue Transmission fails to engage from stopped position to starting off from dead start. Car begins to shake and shutter and the transmission kicks in When parked downhill, car will not engage into reverse and lunges forward. Serious problems with this models double clutch transmission. Internet search revealed this is problematic with Kia double clutch transmission
Additional Notes:
Double clutch failure replacement twice in 3 years Transmission being replaced My son has same model and year of car and has had double clutch replaced once. Beat friend also owns same year and model Kia with same double clutch issue Transmission fails to engage from stopped position to starting off from dead start. Car begins to shake and shutter and the transmission kicks in When parked downhill, car will not engage into reverse and lunges forward. Serious problems with this models double clutch transmission. Internet search revealed this is problematic with Kia double clutch transmission
Mfg Campaign: 11481102
Recall Date: Aug 25, 2022
Kia America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE
Potential Consequences:
The contact owns a 2019 Kia Optima. The contact stated while driving approximately 70 MPH, there were knocking sounds before the engine suffered a failure. There were no warning lights illuminated. The contact pulled over safely and the vehicle was towed to a local dealer. The vehicle was diagnosed with an Electronic Stability Control (ESC) unit software not being updated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 62,000.
Corrective Action:
The contact owns a 2019 Kia Optima. The contact stated while driving approximately 70 MPH, there were knocking sounds before the engine suffered a failure. There were no warning lights illuminated. The contact pulled over safely and the vehicle was towed to a local dealer. The vehicle was diagnosed with an Electronic Stability Control (ESC) unit software not being updated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 62,000.
Additional Notes:
The contact owns a 2019 Kia Optima. The contact stated while driving approximately 70 MPH, there were knocking sounds before the engine suffered a failure. There were no warning lights illuminated. The contact pulled over safely and the vehicle was towed to a local dealer. The vehicle was diagnosed with an Electronic Stability Control (ESC) unit software not being updated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 62,000.
Mfg Campaign: 11480213
Recall Date: Aug 19, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
As soon as I pulled onto the parkway, I heard a loud bang almost like a gunshot. Pulled over to inspect the vehicle and my sunroof had exploded. No rocks or foreign objects. The sunroof looked as if it blew up from the inside out forming almost a “volcano” shape. After trying for an hour to get ahold of Kia, they inform me this won’t be covered under warranty. Filed a claim with insurance. This is very dangerous and if my visor was opened, I could have been cut to pieces. This could easily cause a wreck and danger myself and others
Corrective Action:
As soon as I pulled onto the parkway, I heard a loud bang almost like a gunshot. Pulled over to inspect the vehicle and my sunroof had exploded. No rocks or foreign objects. The sunroof looked as if it blew up from the inside out forming almost a “volcano” shape. After trying for an hour to get ahold of Kia, they inform me this won’t be covered under warranty. Filed a claim with insurance. This is very dangerous and if my visor was opened, I could have been cut to pieces. This could easily cause a wreck and danger myself and others
Additional Notes:
As soon as I pulled onto the parkway, I heard a loud bang almost like a gunshot. Pulled over to inspect the vehicle and my sunroof had exploded. No rocks or foreign objects. The sunroof looked as if it blew up from the inside out forming almost a “volcano” shape. After trying for an hour to get ahold of Kia, they inform me this won’t be covered under warranty. Filed a claim with insurance. This is very dangerous and if my visor was opened, I could have been cut to pieces. This could easily cause a wreck and danger myself and others
Mfg Campaign: 11479279
Recall Date: Aug 15, 2022
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The skid plate under the vehicle has two pieces. The main larger piece and a small piece that comes off to change the oil. The screws used to hold up the smaller part of the skid plate tend to puncture the oil pan because one of the screws holding the skid plate is directly underneath the oil pan. If people are unaware of the oil being gone it can seize the motor and stall the vehicle. After researching and looking at different forums, this is a common issue that takes place.
Corrective Action:
The skid plate under the vehicle has two pieces. The main larger piece and a small piece that comes off to change the oil. The screws used to hold up the smaller part of the skid plate tend to puncture the oil pan because one of the screws holding the skid plate is directly underneath the oil pan. If people are unaware of the oil being gone it can seize the motor and stall the vehicle. After researching and looking at different forums, this is a common issue that takes place.
Additional Notes:
The skid plate under the vehicle has two pieces. The main larger piece and a small piece that comes off to change the oil. The screws used to hold up the smaller part of the skid plate tend to puncture the oil pan because one of the screws holding the skid plate is directly underneath the oil pan. If people are unaware of the oil being gone it can seize the motor and stall the vehicle. After researching and looking at different forums, this is a common issue that takes place.
Mfg Campaign: 11479201
Recall Date: Aug 14, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The skid plate under the vehicle has two pieces. The main larger piece and a small piece that comes off to change the oil. The screws used to hold up the smaller part of the skid plate tend to puncture the oil pan because one of the screws holding the skid plate is directly underneath the oil pan. If people are unaware of the oil being gone it can seize the motor and stall the vehicle. After researching and looking at different forums, this is a common issue that takes place.
Corrective Action:
The skid plate under the vehicle has two pieces. The main larger piece and a small piece that comes off to change the oil. The screws used to hold up the smaller part of the skid plate tend to puncture the oil pan because one of the screws holding the skid plate is directly underneath the oil pan. If people are unaware of the oil being gone it can seize the motor and stall the vehicle. After researching and looking at different forums, this is a common issue that takes place.
Additional Notes:
The skid plate under the vehicle has two pieces. The main larger piece and a small piece that comes off to change the oil. The screws used to hold up the smaller part of the skid plate tend to puncture the oil pan because one of the screws holding the skid plate is directly underneath the oil pan. If people are unaware of the oil being gone it can seize the motor and stall the vehicle. After researching and looking at different forums, this is a common issue that takes place.
Mfg Campaign: 11479201
Recall Date: Aug 14, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Car ran perfectly. No indications on the dash cluster until the check engine light started flashing and car went into limp mode. Got to safety off freeway to a gas station lot. Parked car. Took video of the car running while recording the dashboard. Pushed the gas while in park to hear Rod knock. It was 10pm. Had car towed home. 2 days later towed to dealer. Between time it broke down and I had towed to them. I found out about the knock sensor. I also joined a group on Facebook with hundreds of people getting screwed over. There I learned about class action and oil consumption issues. Not on any oil change was I made aware of low oil. I check my oil levels and have a high class mechanic change my oil. So first the dealer calls me and says. Technician states no oil in engine. I ask. Well why was there no oil light on? I said if there was. I’d had had my car checked. I said only thing in was flashing check engine light at the moment of failure. He advised. No the engine lights not on but oil light is. I emailed him my dash cluster video. He calls me and says. Oh you’re right. Sorry miscommunication with technician. I also sent picture of oil dipstick that showed there was oil filled to The top indicator. Advisors Response was basically a shrug. They asked for most recent 6 oil change receipts. I furnished 8. They said sludge in engine. I asked for pics. After 6 requests I received 2 pics that do not match up with pics I took of same part. So at this point per at least 200 people and myself. Kia and Hyundai are voiding warranties and not backing up their crappy engines. WE NEED HELP URGENTLY. I have not paid car payment since breakdown. I am $3700 in the hole paying for rental that I was told would be reimbursed once engine replacement was approved. Well they SUCK. Many more in my position or worse now. This is criminal and fraudulent
Corrective Action:
Car ran perfectly. No indications on the dash cluster until the check engine light started flashing and car went into limp mode. Got to safety off freeway to a gas station lot. Parked car. Took video of the car running while recording the dashboard. Pushed the gas while in park to hear Rod knock. It was 10pm. Had car towed home. 2 days later towed to dealer. Between time it broke down and I had towed to them. I found out about the knock sensor. I also joined a group on Facebook with hundreds of people getting screwed over. There I learned about class action and oil consumption issues. Not on any oil change was I made aware of low oil. I check my oil levels and have a high class mechanic change my oil. So first the dealer calls me and says. Technician states no oil in engine. I ask. Well why was there no oil light on? I said if there was. I’d had had my car checked. I said only thing in was flashing check engine light at the moment of failure. He advised. No the engine lights not on but oil light is. I emailed him my dash cluster video. He calls me and says. Oh you’re right. Sorry miscommunication with technician. I also sent picture of oil dipstick that showed there was oil filled to The top indicator. Advisors Response was basically a shrug. They asked for most recent 6 oil change receipts. I furnished 8. They said sludge in engine. I asked for pics. After 6 requests I received 2 pics that do not match up with pics I took of same part. So at this point per at least 200 people and myself. Kia and Hyundai are voiding warranties and not backing up their crappy engines. WE NEED HELP URGENTLY. I have not paid car payment since breakdown. I am $3700 in the hole paying for rental that I was told would be reimbursed once engine replacement was approved. Well they SUCK. Many more in my position or worse now. This is criminal and fraudulent
Additional Notes:
Car ran perfectly. No indications on the dash cluster until the check engine light started flashing and car went into limp mode. Got to safety off freeway to a gas station lot. Parked car. Took video of the car running while recording the dashboard. Pushed the gas while in park to hear Rod knock. It was 10pm. Had car towed home. 2 days later towed to dealer. Between time it broke down and I had towed to them. I found out about the knock sensor. I also joined a group on Facebook with hundreds of people getting screwed over. There I learned about class action and oil consumption issues. Not on any oil change was I made aware of low oil. I check my oil levels and have a high class mechanic change my oil. So first the dealer calls me and says. Technician states no oil in engine. I ask. Well why was there no oil light on? I said if there was. I’d had had my car checked. I said only thing in was flashing check engine light at the moment of failure. He advised. No the engine lights not on but oil light is. I emailed him my dash cluster video. He calls me and says. Oh you’re right. Sorry miscommunication with technician. I also sent picture of oil dipstick that showed there was oil filled to The top indicator. Advisors Response was basically a shrug. They asked for most recent 6 oil change receipts. I furnished 8. They said sludge in engine. I asked for pics. After 6 requests I received 2 pics that do not match up with pics I took of same part. So at this point per at least 200 people and myself. Kia and Hyundai are voiding warranties and not backing up their crappy engines. WE NEED HELP URGENTLY. I have not paid car payment since breakdown. I am $3700 in the hole paying for rental that I was told would be reimbursed once engine replacement was approved. Well they SUCK. Many more in my position or worse now. This is criminal and fraudulent
Mfg Campaign: 11475811
Recall Date: Jul 25, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have had my AC have 4 problems now and continue to have different problems since I bought the car a little over 6 mo ago. KIA is a pain and I'm constantly taking my vehicle in. The first time it wasn't major, the second time it was something electrical with the AC that tore apart my whole dashboard. Now I have a mold and mildew smell in my car and water leaking excessively under my car. My daughter who is 5 yrs old hasn't had ac for multiple weeks and now we are inhaling mold and mildew. I changed the cabin filter that was in the car and it had water stains all over it. This is a safety concern for the health of me and my child and I want things made right. My lawyer has been contacted and will proceed if nothing is done.
Corrective Action:
I have had my AC have 4 problems now and continue to have different problems since I bought the car a little over 6 mo ago. KIA is a pain and I'm constantly taking my vehicle in. The first time it wasn't major, the second time it was something electrical with the AC that tore apart my whole dashboard. Now I have a mold and mildew smell in my car and water leaking excessively under my car. My daughter who is 5 yrs old hasn't had ac for multiple weeks and now we are inhaling mold and mildew. I changed the cabin filter that was in the car and it had water stains all over it. This is a safety concern for the health of me and my child and I want things made right. My lawyer has been contacted and will proceed if nothing is done.
Additional Notes:
I have had my AC have 4 problems now and continue to have different problems since I bought the car a little over 6 mo ago. KIA is a pain and I'm constantly taking my vehicle in. The first time it wasn't major, the second time it was something electrical with the AC that tore apart my whole dashboard. Now I have a mold and mildew smell in my car and water leaking excessively under my car. My daughter who is 5 yrs old hasn't had ac for multiple weeks and now we are inhaling mold and mildew. I changed the cabin filter that was in the car and it had water stains all over it. This is a safety concern for the health of me and my child and I want things made right. My lawyer has been contacted and will proceed if nothing is done.
Mfg Campaign: 11473779
Recall Date: Jul 13, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have had my AC have 4 problems now and continue to have different problems since I bought the car a little over 6 mo ago. KIA is a pain and I'm constantly taking my vehicle in. The first time it wasn't major, the second time it was something electrical with the AC that tore apart my whole dashboard. Now I have a mold and mildew smell in my car and water leaking excessively under my car. My daughter who is 5 yrs old hasn't had ac for multiple weeks and now we are inhaling mold and mildew. I changed the cabin filter that was in the car and it had water stains all over it. This is a safety concern for the health of me and my child and I want things made right. My lawyer has been contacted and will proceed if nothing is done.
Corrective Action:
I have had my AC have 4 problems now and continue to have different problems since I bought the car a little over 6 mo ago. KIA is a pain and I'm constantly taking my vehicle in. The first time it wasn't major, the second time it was something electrical with the AC that tore apart my whole dashboard. Now I have a mold and mildew smell in my car and water leaking excessively under my car. My daughter who is 5 yrs old hasn't had ac for multiple weeks and now we are inhaling mold and mildew. I changed the cabin filter that was in the car and it had water stains all over it. This is a safety concern for the health of me and my child and I want things made right. My lawyer has been contacted and will proceed if nothing is done.
Additional Notes:
I have had my AC have 4 problems now and continue to have different problems since I bought the car a little over 6 mo ago. KIA is a pain and I'm constantly taking my vehicle in. The first time it wasn't major, the second time it was something electrical with the AC that tore apart my whole dashboard. Now I have a mold and mildew smell in my car and water leaking excessively under my car. My daughter who is 5 yrs old hasn't had ac for multiple weeks and now we are inhaling mold and mildew. I changed the cabin filter that was in the car and it had water stains all over it. This is a safety concern for the health of me and my child and I want things made right. My lawyer has been contacted and will proceed if nothing is done.
Mfg Campaign: 11473779
Recall Date: Jul 13, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
We own 2 2019 Kia optimas, one my 20yr old daughter drives. On her way to school she smelled a burning smell. On her way home at a dangerous intersection she smelled a strong burning smell & the car just stopped. I told her to get out of the car quickly, she had to climb to the right side as it was too unsafe to exit from the left. Thankfully she wasn’t on a 55 mile/hr road bc it just stopped abruptly & surely would have been hit as brake lights would not have warned. The car was towed to the dealership where it was purchased & under warranty on Friday 3/18/22. Saturday 3/19/22 I went to inquire what happened & was told by the service advisor that it started once, there was a burning smell coming from the engine & the engine was only running on 2 cylinders & stopped. He said they created a ticket, which I came to know that they were conferring with Kia engineers by Kia consumer affairs & I also created a case with. We did research & found a class action suit that was settled describing the exact problem that we experienced, however bc it was settled, Kia was never had to issue a broad recall, so if your 2019 optima experienced this very serious problem of engine failure & fires after 11/30/2021, they say Kia will be handling the cases on a rolling basis, however we just got the run around & the car remains there today 3/26/22 unfixed & the dealership is trying to say it’s just a fuel pump & if that was the case, they wouldn’t need 8 days waiting for Kia engineers to be fixed. In the settlement, Kia was also noted to be denying proper fixes for this serious issue with cars still under warranty. We were denied a rental car & they will not call us. This is my daughter’s life, please help us. The other 2019 Kia Optima that I drive was brought to the same dealership under warranty complaining of the engine sputtering & jumping, they did nothing & said it should be fine however it’s still doing it & my daughter is now driving this potentially dangerous car to school. This vehicle has been there since 03/18/22 & it’s 0
Corrective Action:
We own 2 2019 Kia optimas, one my 20yr old daughter drives. On her way to school she smelled a burning smell. On her way home at a dangerous intersection she smelled a strong burning smell & the car just stopped. I told her to get out of the car quickly, she had to climb to the right side as it was too unsafe to exit from the left. Thankfully she wasn’t on a 55 mile/hr road bc it just stopped abruptly & surely would have been hit as brake lights would not have warned. The car was towed to the dealership where it was purchased & under warranty on Friday 3/18/22. Saturday 3/19/22 I went to inquire what happened & was told by the service advisor that it started once, there was a burning smell coming from the engine & the engine was only running on 2 cylinders & stopped. He said they created a ticket, which I came to know that they were conferring with Kia engineers by Kia consumer affairs & I also created a case with. We did research & found a class action suit that was settled describing the exact problem that we experienced, however bc it was settled, Kia was never had to issue a broad recall, so if your 2019 optima experienced this very serious problem of engine failure & fires after 11/30/2021, they say Kia will be handling the cases on a rolling basis, however we just got the run around & the car remains there today 3/26/22 unfixed & the dealership is trying to say it’s just a fuel pump & if that was the case, they wouldn’t need 8 days waiting for Kia engineers to be fixed. In the settlement, Kia was also noted to be denying proper fixes for this serious issue with cars still under warranty. We were denied a rental car & they will not call us. This is my daughter’s life, please help us. The other 2019 Kia Optima that I drive was brought to the same dealership under warranty complaining of the engine sputtering & jumping, they did nothing & said it should be fine however it’s still doing it & my daughter is now driving this potentially dangerous car to school. This vehicle has been there since 03/18/22 & it’s 0
Additional Notes:
We own 2 2019 Kia optimas, one my 20yr old daughter drives. On her way to school she smelled a burning smell. On her way home at a dangerous intersection she smelled a strong burning smell & the car just stopped. I told her to get out of the car quickly, she had to climb to the right side as it was too unsafe to exit from the left. Thankfully she wasn’t on a 55 mile/hr road bc it just stopped abruptly & surely would have been hit as brake lights would not have warned. The car was towed to the dealership where it was purchased & under warranty on Friday 3/18/22. Saturday 3/19/22 I went to inquire what happened & was told by the service advisor that it started once, there was a burning smell coming from the engine & the engine was only running on 2 cylinders & stopped. He said they created a ticket, which I came to know that they were conferring with Kia engineers by Kia consumer affairs & I also created a case with. We did research & found a class action suit that was settled describing the exact problem that we experienced, however bc it was settled, Kia was never had to issue a broad recall, so if your 2019 optima experienced this very serious problem of engine failure & fires after 11/30/2021, they say Kia will be handling the cases on a rolling basis, however we just got the run around & the car remains there today 3/26/22 unfixed & the dealership is trying to say it’s just a fuel pump & if that was the case, they wouldn’t need 8 days waiting for Kia engineers to be fixed. In the settlement, Kia was also noted to be denying proper fixes for this serious issue with cars still under warranty. We were denied a rental car & they will not call us. This is my daughter’s life, please help us. The other 2019 Kia Optima that I drive was brought to the same dealership under warranty complaining of the engine sputtering & jumping, they did nothing & said it should be fine however it’s still doing it & my daughter is now driving this potentially dangerous car to school. This vehicle has been there since 03/18/22 & it’s 0
Mfg Campaign: 11458448
Recall Date: Mar 26, 2022
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Refer to all the complaints of the pearl white paint flaking. I am filing another complaint and the dealership is not helping. Please help! https://www.google.com/search?q=kia+pearl+white+paint+recall&rlz=1C5CHFA_enUS970US971&oq=kia+perl+white+pai&aqs=chrome.2.69i57j0i13l2j0i22i30l7.6591j0j4&sourceid=chrome&ie=UTF-8.
Corrective Action:
Refer to all the complaints of the pearl white paint flaking. I am filing another complaint and the dealership is not helping. Please help! https://www.google.com/search?q=kia+pearl+white+paint+recall&rlz=1C5CHFA_enUS970US971&oq=kia+perl+white+pai&aqs=chrome.2.69i57j0i13l2j0i22i30l7.6591j0j4&sourceid=chrome&ie=UTF-8.
Additional Notes:
Refer to all the complaints of the pearl white paint flaking. I am filing another complaint and the dealership is not helping. Please help! https://www.google.com/search?q=kia+pearl+white+paint+recall&rlz=1C5CHFA_enUS970US971&oq=kia+perl+white+pai&aqs=chrome.2.69i57j0i13l2j0i22i30l7.6591j0j4&sourceid=chrome&ie=UTF-8.
Mfg Campaign: 11447746
Recall Date: Jan 17, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Refer to all the complaints of the pearl white paint flaking. I am filing another complaint and the dealership is not helping. Please help! https://www.google.com/search?q=kia+pearl+white+paint+recall&rlz=1C5CHFA_enUS970US971&oq=kia+perl+white+pai&aqs=chrome.2.69i57j0i13l2j0i22i30l7.6591j0j4&sourceid=chrome&ie=UTF-8.
Corrective Action:
Refer to all the complaints of the pearl white paint flaking. I am filing another complaint and the dealership is not helping. Please help! https://www.google.com/search?q=kia+pearl+white+paint+recall&rlz=1C5CHFA_enUS970US971&oq=kia+perl+white+pai&aqs=chrome.2.69i57j0i13l2j0i22i30l7.6591j0j4&sourceid=chrome&ie=UTF-8.
Additional Notes:
Refer to all the complaints of the pearl white paint flaking. I am filing another complaint and the dealership is not helping. Please help! https://www.google.com/search?q=kia+pearl+white+paint+recall&rlz=1C5CHFA_enUS970US971&oq=kia+perl+white+pai&aqs=chrome.2.69i57j0i13l2j0i22i30l7.6591j0j4&sourceid=chrome&ie=UTF-8.
Mfg Campaign: 11447746
Recall Date: Jan 17, 2022
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Paint is bubbling and chipping. When I call the dealer I get voicemails or a sales rep telling me its not covered despite the warranty manual stating it is.
Corrective Action:
Paint is bubbling and chipping. When I call the dealer I get voicemails or a sales rep telling me its not covered despite the warranty manual stating it is.
Additional Notes:
Paint is bubbling and chipping. When I call the dealer I get voicemails or a sales rep telling me its not covered despite the warranty manual stating it is.
Mfg Campaign: 11444715
Recall Date: Dec 22, 2021
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My car didn't stop the brakes wouldn't stop i hit a stationary Tractor i got a ticket due to me hitting the light pole too
Corrective Action:
My car didn't stop the brakes wouldn't stop i hit a stationary Tractor i got a ticket due to me hitting the light pole too
Additional Notes:
My car didn't stop the brakes wouldn't stop i hit a stationary Tractor i got a ticket due to me hitting the light pole too
Mfg Campaign: 11442058
Recall Date: Nov 30, 2021
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The forward collision system failed in my Kia 2019 optima. I was driving and the lights come on the forward collision lights and the engine turned off I had no control over the vehicle I couldn't even turn the wheel. It turned right on its own and threw me up on a bank and I rolled twice. The car was out of control. I've never been so terrified in my life. The safety measure failed and nearly cost my life. My brakes locked up as well and I'm lucky to be alive. This was uncontrollable the car was in control and it was wrong. I'm not sure if it was the forward Collison or the traction control and there were no warning lights ever on this was a new vehicle. I have witnesses that seen it someone pulled me out the vehicle bc my doors were locked. The car is currently deemed a total loss by state farm and is in Pulaski at IAA #5409946490. Stock # 31768854. Please help me get this out for other Kia owners the safety issues life or death. There was a police report and I do have pictures. I have reached out to Kia many times and they will not help me or inspect it. I'm at a loss of what to do. Please help me Kia has confirmed safety issues with this model and year with the forward collision error. Although I didn't know this until after the accident and I researched it.
Corrective Action:
The forward collision system failed in my Kia 2019 optima. I was driving and the lights come on the forward collision lights and the engine turned off I had no control over the vehicle I couldn't even turn the wheel. It turned right on its own and threw me up on a bank and I rolled twice. The car was out of control. I've never been so terrified in my life. The safety measure failed and nearly cost my life. My brakes locked up as well and I'm lucky to be alive. This was uncontrollable the car was in control and it was wrong. I'm not sure if it was the forward Collison or the traction control and there were no warning lights ever on this was a new vehicle. I have witnesses that seen it someone pulled me out the vehicle bc my doors were locked. The car is currently deemed a total loss by state farm and is in Pulaski at IAA #5409946490. Stock # 31768854. Please help me get this out for other Kia owners the safety issues life or death. There was a police report and I do have pictures. I have reached out to Kia many times and they will not help me or inspect it. I'm at a loss of what to do. Please help me Kia has confirmed safety issues with this model and year with the forward collision error. Although I didn't know this until after the accident and I researched it.
Additional Notes:
The forward collision system failed in my Kia 2019 optima. I was driving and the lights come on the forward collision lights and the engine turned off I had no control over the vehicle I couldn't even turn the wheel. It turned right on its own and threw me up on a bank and I rolled twice. The car was out of control. I've never been so terrified in my life. The safety measure failed and nearly cost my life. My brakes locked up as well and I'm lucky to be alive. This was uncontrollable the car was in control and it was wrong. I'm not sure if it was the forward Collison or the traction control and there were no warning lights ever on this was a new vehicle. I have witnesses that seen it someone pulled me out the vehicle bc my doors were locked. The car is currently deemed a total loss by state farm and is in Pulaski at IAA #5409946490. Stock # 31768854. Please help me get this out for other Kia owners the safety issues life or death. There was a police report and I do have pictures. I have reached out to Kia many times and they will not help me or inspect it. I'm at a loss of what to do. Please help me Kia has confirmed safety issues with this model and year with the forward collision error. Although I didn't know this until after the accident and I researched it.
Mfg Campaign: 11442166
Recall Date: Nov 30, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Optima SXL, 2019, 5,678 miles. When using the air conditioning, liquid on passenger side fills up on my mate about 1/2 inch. Took to dealer Three times. States the hose gets clogged and they have to clear this. Now car starting to smell like mold/mildew. Rug is getting wet. They did not want to detail the call. Service person tells me to bring it back and they will unclog it. But I want it fix not keep coming back to unclog the hose. They stated this happens all the time. This sees to be a problem to me. It’s a New Vehicle. What can I do?
Corrective Action:
Optima SXL, 2019, 5,678 miles. When using the air conditioning, liquid on passenger side fills up on my mate about 1/2 inch. Took to dealer Three times. States the hose gets clogged and they have to clear this. Now car starting to smell like mold/mildew. Rug is getting wet. They did not want to detail the call. Service person tells me to bring it back and they will unclog it. But I want it fix not keep coming back to unclog the hose. They stated this happens all the time. This sees to be a problem to me. It’s a New Vehicle. What can I do?
Additional Notes:
Optima SXL, 2019, 5,678 miles. When using the air conditioning, liquid on passenger side fills up on my mate about 1/2 inch. Took to dealer Three times. States the hose gets clogged and they have to clear this. Now car starting to smell like mold/mildew. Rug is getting wet. They did not want to detail the call. Service person tells me to bring it back and they will unclog it. But I want it fix not keep coming back to unclog the hose. They stated this happens all the time. This sees to be a problem to me. It’s a New Vehicle. What can I do?
Mfg Campaign: 11442026
Recall Date: Nov 29, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
my car has been broken into and stolen twice by the same people because of how easy it is to steal it (Kia and Hyundai). Kia hasn’t fixed the issue of their car door locks can be busted with a screen driver and the ignition can too. My car has been stolen twice the same way they bust my door lock bust my ignition and steal the car. Kia won’t even acknowledge the issue despite their being many complaints about the same thing happening to other peoples cars. Filed insurance claims both times and both times the car has been recovered
Corrective Action:
my car has been broken into and stolen twice by the same people because of how easy it is to steal it (Kia and Hyundai). Kia hasn’t fixed the issue of their car door locks can be busted with a screen driver and the ignition can too. My car has been stolen twice the same way they bust my door lock bust my ignition and steal the car. Kia won’t even acknowledge the issue despite their being many complaints about the same thing happening to other peoples cars. Filed insurance claims both times and both times the car has been recovered
Additional Notes:
my car has been broken into and stolen twice by the same people because of how easy it is to steal it (Kia and Hyundai). Kia hasn’t fixed the issue of their car door locks can be busted with a screen driver and the ignition can too. My car has been stolen twice the same way they bust my door lock bust my ignition and steal the car. Kia won’t even acknowledge the issue despite their being many complaints about the same thing happening to other peoples cars. Filed insurance claims both times and both times the car has been recovered
Mfg Campaign: 11442030
Recall Date: Nov 29, 2021
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
My daughter hit a deer at 65 mph causing total loss 5 miles prior to the accident the forward collision warning light came on stating it was inactive due to the sensor being blocked or damaged.
Corrective Action:
My daughter hit a deer at 65 mph causing total loss 5 miles prior to the accident the forward collision warning light came on stating it was inactive due to the sensor being blocked or damaged.
Additional Notes:
My daughter hit a deer at 65 mph causing total loss 5 miles prior to the accident the forward collision warning light came on stating it was inactive due to the sensor being blocked or damaged.
Mfg Campaign: 11440959
Recall Date: Nov 18, 2021
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Wow
Corrective Action:
Wow
Additional Notes:
Wow
Mfg Campaign: 11440481
Recall Date: Nov 15, 2021
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Struck by heavy vehicle in an intersection; t-boned in the left front — by the right front of other vehicle which ran a red light. I have numerous injuries to my left side, and I have a damaged heart because none of my airbags deployed during the crash. The corner where I moved from when the traffic signal turned green has a severely blocked view where I sat at a red light. There’s a highway barrier fence that stretches alongside the road I was traveling, and this fence extends beyond the stop line for that traffic signal; it even stretches up to the sidewalk/crosswalk. That fence is completely covered with the heavy cover of vegetation/vines. Even at night, there is no visibility through that fence, can’t even see headlamps of another vehicle at night.
Corrective Action:
Struck by heavy vehicle in an intersection; t-boned in the left front — by the right front of other vehicle which ran a red light. I have numerous injuries to my left side, and I have a damaged heart because none of my airbags deployed during the crash. The corner where I moved from when the traffic signal turned green has a severely blocked view where I sat at a red light. There’s a highway barrier fence that stretches alongside the road I was traveling, and this fence extends beyond the stop line for that traffic signal; it even stretches up to the sidewalk/crosswalk. That fence is completely covered with the heavy cover of vegetation/vines. Even at night, there is no visibility through that fence, can’t even see headlamps of another vehicle at night.
Additional Notes:
Struck by heavy vehicle in an intersection; t-boned in the left front — by the right front of other vehicle which ran a red light. I have numerous injuries to my left side, and I have a damaged heart because none of my airbags deployed during the crash. The corner where I moved from when the traffic signal turned green has a severely blocked view where I sat at a red light. There’s a highway barrier fence that stretches alongside the road I was traveling, and this fence extends beyond the stop line for that traffic signal; it even stretches up to the sidewalk/crosswalk. That fence is completely covered with the heavy cover of vegetation/vines. Even at night, there is no visibility through that fence, can’t even see headlamps of another vehicle at night.
Mfg Campaign: 11440501
Recall Date: Nov 15, 2021
Kia America, Inc.
Defect Description:
WHEELS
Potential Consequences:
I just think theres some sort of a tech issue with my electronic dashboard. My passenger seatbelt sign goes on and beeps incessantly when there is no passenger in the seat. My caution alert button comes on saying I have low tire pressure when it’s only one number less than all the other tires. My oil change reminder never comes on. Today I was driving normally and the car in front of me barely tapped their breaks (and I was not close to them at all) and the collision alert started beeping. My car randomly gets cold and the AC smells like it’s on, but it’s not (the button isn't lit nor did I turn it on) It normally doesn’t allow me to turn the outside air button on/off. Like in the winter when it’s freezing outside and I wasn’t to press the button to only circulate the inside air in the car, it doesn’t allow me and I have to freeze and be uncomfortable in my own car.
Corrective Action:
I just think theres some sort of a tech issue with my electronic dashboard. My passenger seatbelt sign goes on and beeps incessantly when there is no passenger in the seat. My caution alert button comes on saying I have low tire pressure when it’s only one number less than all the other tires. My oil change reminder never comes on. Today I was driving normally and the car in front of me barely tapped their breaks (and I was not close to them at all) and the collision alert started beeping. My car randomly gets cold and the AC smells like it’s on, but it’s not (the button isn't lit nor did I turn it on) It normally doesn’t allow me to turn the outside air button on/off. Like in the winter when it’s freezing outside and I wasn’t to press the button to only circulate the inside air in the car, it doesn’t allow me and I have to freeze and be uncomfortable in my own car.
Additional Notes:
I just think theres some sort of a tech issue with my electronic dashboard. My passenger seatbelt sign goes on and beeps incessantly when there is no passenger in the seat. My caution alert button comes on saying I have low tire pressure when it’s only one number less than all the other tires. My oil change reminder never comes on. Today I was driving normally and the car in front of me barely tapped their breaks (and I was not close to them at all) and the collision alert started beeping. My car randomly gets cold and the AC smells like it’s on, but it’s not (the button isn't lit nor did I turn it on) It normally doesn’t allow me to turn the outside air button on/off. Like in the winter when it’s freezing outside and I wasn’t to press the button to only circulate the inside air in the car, it doesn’t allow me and I have to freeze and be uncomfortable in my own car.
Mfg Campaign: 11437582
Recall Date: Oct 20, 2021
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