Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2019 Optima vehicles equipped with Gamma 1.6L Turbo-GDI or Theta II 2.0L Turbo-GDI engines. A software error in the Forward Collision-Avoidance Assist (FCA) system may cause the braking assist function to not engage when a stationary vehicle is detected.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC179
Recall Date: Jul 19, 2019
Consumer Complaints
255 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Kia Optima. The contact stated while driving approximately 65 MPH, the vehicle made an abnormal knocking sound and started vibrating and shuddering. The contact stated that the vehicle started to lose motive power and failed to respond upon depressing the accelerator pedal. The vehicle stalled and failed to restart. The contact stated that the check engine warning light illuminated while attempting to restart the vehicle. Additionally, the contact stated that the vehicle had previously experienced engine failures and electrical fuse failures. The contact stated that the 12-volt battery was previously replaced three times. The contact had taken the vehicle to two local dealers. The second dealer referred the contact to the manufacturer for assistance. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 18,000.
Corrective Action:
The contact owns a 2019 Kia Optima. The contact stated while driving approximately 65 MPH, the vehicle made an abnormal knocking sound and started vibrating and shuddering. The contact stated that the vehicle started to lose motive power and failed to respond upon depressing the accelerator pedal. The vehicle stalled and failed to restart. The contact stated that the check engine warning light illuminated while attempting to restart the vehicle. Additionally, the contact stated that the vehicle had previously experienced engine failures and electrical fuse failures. The contact stated that the 12-volt battery was previously replaced three times. The contact had taken the vehicle to two local dealers. The second dealer referred the contact to the manufacturer for assistance. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 18,000.
Additional Notes:
The contact owns a 2019 Kia Optima. The contact stated while driving approximately 65 MPH, the vehicle made an abnormal knocking sound and started vibrating and shuddering. The contact stated that the vehicle started to lose motive power and failed to respond upon depressing the accelerator pedal. The vehicle stalled and failed to restart. The contact stated that the check engine warning light illuminated while attempting to restart the vehicle. Additionally, the contact stated that the vehicle had previously experienced engine failures and electrical fuse failures. The contact stated that the 12-volt battery was previously replaced three times. The contact had taken the vehicle to two local dealers. The second dealer referred the contact to the manufacturer for assistance. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 18,000.
Mfg Campaign: 11622422
Recall Date: Oct 29, 2024
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
PAINT CAME OFF OF THE HOOD AND TRUNK (PEARL WHITE)
Corrective Action:
PAINT CAME OFF OF THE HOOD AND TRUNK (PEARL WHITE)
Additional Notes:
PAINT CAME OFF OF THE HOOD AND TRUNK (PEARL WHITE)
Mfg Campaign: 11622061
Recall Date: Oct 26, 2024
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Under normal operating conditions all sensors malfunctioned causing all abs systems to stop working.
Corrective Action:
Under normal operating conditions all sensors malfunctioned causing all abs systems to stop working.
Additional Notes:
Under normal operating conditions all sensors malfunctioned causing all abs systems to stop working.
Mfg Campaign: 11621096
Recall Date: Oct 21, 2024
Kia America, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Under normal operating conditions all sensors malfunctioned causing all abs systems to stop working.
Corrective Action:
Under normal operating conditions all sensors malfunctioned causing all abs systems to stop working.
Additional Notes:
Under normal operating conditions all sensors malfunctioned causing all abs systems to stop working.
Mfg Campaign: 11621096
Recall Date: Oct 21, 2024
Kia America, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Under normal operating conditions all sensors malfunctioned causing all abs systems to stop working.
Corrective Action:
Under normal operating conditions all sensors malfunctioned causing all abs systems to stop working.
Additional Notes:
Under normal operating conditions all sensors malfunctioned causing all abs systems to stop working.
Mfg Campaign: 11621096
Recall Date: Oct 21, 2024
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Paint is peeling and chipping on the hood of the vehicle and also the trunk paint is bubbling. It is getting worse as time goes on.
Corrective Action:
Paint is peeling and chipping on the hood of the vehicle and also the trunk paint is bubbling. It is getting worse as time goes on.
Additional Notes:
Paint is peeling and chipping on the hood of the vehicle and also the trunk paint is bubbling. It is getting worse as time goes on.
Mfg Campaign: 11615211
Recall Date: Sep 18, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Kia Optima. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. During the failure, a flashing check engine warning light was illuminated. The vehicle was towed to the local dealer who determined that the engine had experienced excessive oil consumption. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 30,449.
Corrective Action:
The contact owns a 2019 Kia Optima. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. During the failure, a flashing check engine warning light was illuminated. The vehicle was towed to the local dealer who determined that the engine had experienced excessive oil consumption. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 30,449.
Additional Notes:
The contact owns a 2019 Kia Optima. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. During the failure, a flashing check engine warning light was illuminated. The vehicle was towed to the local dealer who determined that the engine had experienced excessive oil consumption. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 30,449.
Mfg Campaign: 11611383
Recall Date: Aug 28, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The car is using oil like crazy and is not leaking anywhere out of the vehicle. Stalling out while driving and then accelerating. Has completely lost power and rolled down an onramp. Completely unsafe. Took for diagnostic and they wanted to say I needed a new gas cap. Replaced, still doing same thing. Hesitant to start even and the alternator is less than a year old.
Corrective Action:
The car is using oil like crazy and is not leaking anywhere out of the vehicle. Stalling out while driving and then accelerating. Has completely lost power and rolled down an onramp. Completely unsafe. Took for diagnostic and they wanted to say I needed a new gas cap. Replaced, still doing same thing. Hesitant to start even and the alternator is less than a year old.
Additional Notes:
The car is using oil like crazy and is not leaking anywhere out of the vehicle. Stalling out while driving and then accelerating. Has completely lost power and rolled down an onramp. Completely unsafe. Took for diagnostic and they wanted to say I needed a new gas cap. Replaced, still doing same thing. Hesitant to start even and the alternator is less than a year old.
Mfg Campaign: 11609473
Recall Date: Aug 19, 2024
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2019 Kia Optima. The contact stated while driving at various speeds, the vehicle failed to immediately accelerate while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the local dealer who was unable to duplicate the failure to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 15,000.
Corrective Action:
The contact owns a 2019 Kia Optima. The contact stated while driving at various speeds, the vehicle failed to immediately accelerate while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the local dealer who was unable to duplicate the failure to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 15,000.
Additional Notes:
The contact owns a 2019 Kia Optima. The contact stated while driving at various speeds, the vehicle failed to immediately accelerate while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the local dealer who was unable to duplicate the failure to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 15,000.
Mfg Campaign: 11608988
Recall Date: Aug 16, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
This vehicle is a lemon. It is a 2019 with 81,000 miles. How in the world does the engine start knocking when i have consistently, kept up with the maintenance on this vehicle. If i do not hear something soon im weakening legal action. Since May 18TH i have been without a car.i am a single mom and this is so difficult. Mind you it was towed July 5th from where it broke down on me.
Corrective Action:
This vehicle is a lemon. It is a 2019 with 81,000 miles. How in the world does the engine start knocking when i have consistently, kept up with the maintenance on this vehicle. If i do not hear something soon im weakening legal action. Since May 18TH i have been without a car.i am a single mom and this is so difficult. Mind you it was towed July 5th from where it broke down on me.
Additional Notes:
This vehicle is a lemon. It is a 2019 with 81,000 miles. How in the world does the engine start knocking when i have consistently, kept up with the maintenance on this vehicle. If i do not hear something soon im weakening legal action. Since May 18TH i have been without a car.i am a single mom and this is so difficult. Mind you it was towed July 5th from where it broke down on me.
Mfg Campaign: 11608387
Recall Date: Aug 14, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
This vehicle is a lemon. It is a 2019 with 81,000 miles. How in the world does the engine start knocking when i have consistently, kept up with the maintenance on this vehicle. If i do not hear something soon im weakening legal action. Since May 18TH i have been without a car.i am a single mom and this is so difficult. Mind you it was towed July 5th from where it broke down on me.
Corrective Action:
This vehicle is a lemon. It is a 2019 with 81,000 miles. How in the world does the engine start knocking when i have consistently, kept up with the maintenance on this vehicle. If i do not hear something soon im weakening legal action. Since May 18TH i have been without a car.i am a single mom and this is so difficult. Mind you it was towed July 5th from where it broke down on me.
Additional Notes:
This vehicle is a lemon. It is a 2019 with 81,000 miles. How in the world does the engine start knocking when i have consistently, kept up with the maintenance on this vehicle. If i do not hear something soon im weakening legal action. Since May 18TH i have been without a car.i am a single mom and this is so difficult. Mind you it was towed July 5th from where it broke down on me.
Mfg Campaign: 11608387
Recall Date: Aug 14, 2024
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
This vehicle is a lemon. It is a 2019 with 81,000 miles. How in the world does the engine start knocking when i have consistently, kept up with the maintenance on this vehicle. If i do not hear something soon im weakening legal action. Since May 18TH i have been without a car.i am a single mom and this is so difficult. Mind you it was towed July 5th from where it broke down on me.
Corrective Action:
This vehicle is a lemon. It is a 2019 with 81,000 miles. How in the world does the engine start knocking when i have consistently, kept up with the maintenance on this vehicle. If i do not hear something soon im weakening legal action. Since May 18TH i have been without a car.i am a single mom and this is so difficult. Mind you it was towed July 5th from where it broke down on me.
Additional Notes:
This vehicle is a lemon. It is a 2019 with 81,000 miles. How in the world does the engine start knocking when i have consistently, kept up with the maintenance on this vehicle. If i do not hear something soon im weakening legal action. Since May 18TH i have been without a car.i am a single mom and this is so difficult. Mind you it was towed July 5th from where it broke down on me.
Mfg Campaign: 11608387
Recall Date: Aug 14, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I am having to change the plugs in this car monthly. The car goes into limp mode and will not go over 15 miles an hour. There is oil getting in the plugs and causing them to burn. This car uses a lot of oil. Lots of oil!! these issues started at 100,011 miles. I have also noticed that this car has started accelerating on its own.
Corrective Action:
I am having to change the plugs in this car monthly. The car goes into limp mode and will not go over 15 miles an hour. There is oil getting in the plugs and causing them to burn. This car uses a lot of oil. Lots of oil!! these issues started at 100,011 miles. I have also noticed that this car has started accelerating on its own.
Additional Notes:
I am having to change the plugs in this car monthly. The car goes into limp mode and will not go over 15 miles an hour. There is oil getting in the plugs and causing them to burn. This car uses a lot of oil. Lots of oil!! these issues started at 100,011 miles. I have also noticed that this car has started accelerating on its own.
Mfg Campaign: 11608257
Recall Date: Aug 13, 2024
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Paint peeling off for no reason. Car has zero damage, no wrecks, no issues of any kind. Paint started coming off the hood and it’s a known issue with the color of my car. Snow Pearl White. One spot is already rusting and it can lead to body damage and frame issues in the long run.
Corrective Action:
Paint peeling off for no reason. Car has zero damage, no wrecks, no issues of any kind. Paint started coming off the hood and it’s a known issue with the color of my car. Snow Pearl White. One spot is already rusting and it can lead to body damage and frame issues in the long run.
Additional Notes:
Paint peeling off for no reason. Car has zero damage, no wrecks, no issues of any kind. Paint started coming off the hood and it’s a known issue with the color of my car. Snow Pearl White. One spot is already rusting and it can lead to body damage and frame issues in the long run.
Mfg Campaign: 11607564
Recall Date: Aug 9, 2024
Kia America, Inc.
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2019 Kia Optima equipped with Continental Tires, Tire Line: PureContact LS, Tire Size: P235/45/R18, DOT Number: CNFUWD4M2622. The contact stated that while his wife was driving approximately 60 MPH, the contact felt an abnormal vibration coming the front passenger’s side tire. The contact stated that his wife heard an abnormal "booming" sound and saw in the rearview mirror what appeared to be sections of tread on the highway. The contact was called by his wife and drove to the location and replaced the defective tire with the spare and drove the vehicle to the tire dealer. The dealer confirmed that the tread had separated from the side wall. The dealer replaced the tire under road hazard warranty on the tire. The vehicle was repaired. The contact stated that his wife was driving at approximately 35 MPH when she heard an abnormal "booming" sound from the passenger side rear tire. The contact stated that his wife pulled into a parking lot and called the contact. The contact stated that when the tread delaminated from the tire part of the rear passenger wheel well was cracked by the debris. The contact was able to replace the damaged tire with the spare and drove the vehicle back to the same tire dealer. The contact stated that the dealer advised that the tire manufacturer would be contacted because the dealer reported that other customers were having tread separation failures with the same tire line. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate vehicle failure mileage was 47,800 and the tire failure mileage was approximately 10,000.
Corrective Action:
The contact owns a 2019 Kia Optima equipped with Continental Tires, Tire Line: PureContact LS, Tire Size: P235/45/R18, DOT Number: CNFUWD4M2622. The contact stated that while his wife was driving approximately 60 MPH, the contact felt an abnormal vibration coming the front passenger’s side tire. The contact stated that his wife heard an abnormal "booming" sound and saw in the rearview mirror what appeared to be sections of tread on the highway. The contact was called by his wife and drove to the location and replaced the defective tire with the spare and drove the vehicle to the tire dealer. The dealer confirmed that the tread had separated from the side wall. The dealer replaced the tire under road hazard warranty on the tire. The vehicle was repaired. The contact stated that his wife was driving at approximately 35 MPH when she heard an abnormal "booming" sound from the passenger side rear tire. The contact stated that his wife pulled into a parking lot and called the contact. The contact stated that when the tread delaminated from the tire part of the rear passenger wheel well was cracked by the debris. The contact was able to replace the damaged tire with the spare and drove the vehicle back to the same tire dealer. The contact stated that the dealer advised that the tire manufacturer would be contacted because the dealer reported that other customers were having tread separation failures with the same tire line. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate vehicle failure mileage was 47,800 and the tire failure mileage was approximately 10,000.
Additional Notes:
The contact owns a 2019 Kia Optima equipped with Continental Tires, Tire Line: PureContact LS, Tire Size: P235/45/R18, DOT Number: CNFUWD4M2622. The contact stated that while his wife was driving approximately 60 MPH, the contact felt an abnormal vibration coming the front passenger’s side tire. The contact stated that his wife heard an abnormal "booming" sound and saw in the rearview mirror what appeared to be sections of tread on the highway. The contact was called by his wife and drove to the location and replaced the defective tire with the spare and drove the vehicle to the tire dealer. The dealer confirmed that the tread had separated from the side wall. The dealer replaced the tire under road hazard warranty on the tire. The vehicle was repaired. The contact stated that his wife was driving at approximately 35 MPH when she heard an abnormal "booming" sound from the passenger side rear tire. The contact stated that his wife pulled into a parking lot and called the contact. The contact stated that when the tread delaminated from the tire part of the rear passenger wheel well was cracked by the debris. The contact was able to replace the damaged tire with the spare and drove the vehicle back to the same tire dealer. The contact stated that the dealer advised that the tire manufacturer would be contacted because the dealer reported that other customers were having tread separation failures with the same tire line. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate vehicle failure mileage was 47,800 and the tire failure mileage was approximately 10,000.
Mfg Campaign: 11606554
Recall Date: Aug 5, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Kia Optima. The contact stated that while driving at an undisclosed speed, the oil pressure warning light illuminated. The contact stated that shortly afterwards, the check engine warning light illuminated, and the vehicle started losing motive power while attempting to accelerate. The contact stated that the vehicle was shuddering and jerking while driving. The contact also stated that the Forward Collision Avoidance sensors activated inadvertently while driving or the vehicle was parked. The vehicle was taken to a local dealer where it was diagnosed with excessive oil consumption and the contact was advised that the failure with the Forward Collision Avoidance sensors was the regular function of the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,813.
Corrective Action:
The contact owns a 2019 Kia Optima. The contact stated that while driving at an undisclosed speed, the oil pressure warning light illuminated. The contact stated that shortly afterwards, the check engine warning light illuminated, and the vehicle started losing motive power while attempting to accelerate. The contact stated that the vehicle was shuddering and jerking while driving. The contact also stated that the Forward Collision Avoidance sensors activated inadvertently while driving or the vehicle was parked. The vehicle was taken to a local dealer where it was diagnosed with excessive oil consumption and the contact was advised that the failure with the Forward Collision Avoidance sensors was the regular function of the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,813.
Additional Notes:
The contact owns a 2019 Kia Optima. The contact stated that while driving at an undisclosed speed, the oil pressure warning light illuminated. The contact stated that shortly afterwards, the check engine warning light illuminated, and the vehicle started losing motive power while attempting to accelerate. The contact stated that the vehicle was shuddering and jerking while driving. The contact also stated that the Forward Collision Avoidance sensors activated inadvertently while driving or the vehicle was parked. The vehicle was taken to a local dealer where it was diagnosed with excessive oil consumption and the contact was advised that the failure with the Forward Collision Avoidance sensors was the regular function of the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,813.
Mfg Campaign: 11605731
Recall Date: Jul 31, 2024
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owns a 2019 Kia Optima. The contact stated that while driving at an undisclosed speed, the oil pressure warning light illuminated. The contact stated that shortly afterwards, the check engine warning light illuminated, and the vehicle started losing motive power while attempting to accelerate. The contact stated that the vehicle was shuddering and jerking while driving. The contact also stated that the Forward Collision Avoidance sensors activated inadvertently while driving or the vehicle was parked. The vehicle was taken to a local dealer where it was diagnosed with excessive oil consumption and the contact was advised that the failure with the Forward Collision Avoidance sensors was the regular function of the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,813.
Corrective Action:
The contact owns a 2019 Kia Optima. The contact stated that while driving at an undisclosed speed, the oil pressure warning light illuminated. The contact stated that shortly afterwards, the check engine warning light illuminated, and the vehicle started losing motive power while attempting to accelerate. The contact stated that the vehicle was shuddering and jerking while driving. The contact also stated that the Forward Collision Avoidance sensors activated inadvertently while driving or the vehicle was parked. The vehicle was taken to a local dealer where it was diagnosed with excessive oil consumption and the contact was advised that the failure with the Forward Collision Avoidance sensors was the regular function of the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,813.
Additional Notes:
The contact owns a 2019 Kia Optima. The contact stated that while driving at an undisclosed speed, the oil pressure warning light illuminated. The contact stated that shortly afterwards, the check engine warning light illuminated, and the vehicle started losing motive power while attempting to accelerate. The contact stated that the vehicle was shuddering and jerking while driving. The contact also stated that the Forward Collision Avoidance sensors activated inadvertently while driving or the vehicle was parked. The vehicle was taken to a local dealer where it was diagnosed with excessive oil consumption and the contact was advised that the failure with the Forward Collision Avoidance sensors was the regular function of the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,813.
Mfg Campaign: 11605731
Recall Date: Jul 31, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Subject: Complaint Regarding Excessive Oil Consumption and Engine Hesitation in 2019 Kia Optima SX To Whom It May Concern, I am writing to formally lodge a complaint regarding my 2019 Kia Optima SX. Despite meticulous maintenance and care, I have been experiencing significant issues with the vehicle that are concerning, especially considering its relatively low mileage of only 107,000 miles. The primary issues are as follows: 1.Excessive Oil Consumption: My Kia Optima SX has been burning an excessive amount of oil, necessitating frequent top-offs well before the recommended oil change intervals. This is not only inconvenient but also raises serious concerns about the long-term health and reliability of the engine. 2.Engine Hesitation: The vehicle exhibits extreme hesitation during acceleration. This hesitation occurs sporadically, making it difficult to anticipate and presenting a potential safety hazard, especially when merging onto highways or attempting to overtake other vehicles. These issues are unacceptable for a vehicle with such low mileage and are not in line with the quality and reliability I expected when purchasing a Kia. Given the prevalence of similar complaints from other owners of the same model, it is evident that these are not isolated incidents but potentially indicative of broader manufacturing or design flaws. I urge the National Highway Traffic Safety Administration (NHTSA) to investigate these issues thoroughly. Owners of the 2019 Kia Optima SX should not have to endure such significant and potentially dangerous problems with their vehicles. Thank you for your attention to this matter. I look forward to your prompt action and response.
Corrective Action:
Subject: Complaint Regarding Excessive Oil Consumption and Engine Hesitation in 2019 Kia Optima SX To Whom It May Concern, I am writing to formally lodge a complaint regarding my 2019 Kia Optima SX. Despite meticulous maintenance and care, I have been experiencing significant issues with the vehicle that are concerning, especially considering its relatively low mileage of only 107,000 miles. The primary issues are as follows: 1.Excessive Oil Consumption: My Kia Optima SX has been burning an excessive amount of oil, necessitating frequent top-offs well before the recommended oil change intervals. This is not only inconvenient but also raises serious concerns about the long-term health and reliability of the engine. 2.Engine Hesitation: The vehicle exhibits extreme hesitation during acceleration. This hesitation occurs sporadically, making it difficult to anticipate and presenting a potential safety hazard, especially when merging onto highways or attempting to overtake other vehicles. These issues are unacceptable for a vehicle with such low mileage and are not in line with the quality and reliability I expected when purchasing a Kia. Given the prevalence of similar complaints from other owners of the same model, it is evident that these are not isolated incidents but potentially indicative of broader manufacturing or design flaws. I urge the National Highway Traffic Safety Administration (NHTSA) to investigate these issues thoroughly. Owners of the 2019 Kia Optima SX should not have to endure such significant and potentially dangerous problems with their vehicles. Thank you for your attention to this matter. I look forward to your prompt action and response.
Additional Notes:
Subject: Complaint Regarding Excessive Oil Consumption and Engine Hesitation in 2019 Kia Optima SX To Whom It May Concern, I am writing to formally lodge a complaint regarding my 2019 Kia Optima SX. Despite meticulous maintenance and care, I have been experiencing significant issues with the vehicle that are concerning, especially considering its relatively low mileage of only 107,000 miles. The primary issues are as follows: 1.Excessive Oil Consumption: My Kia Optima SX has been burning an excessive amount of oil, necessitating frequent top-offs well before the recommended oil change intervals. This is not only inconvenient but also raises serious concerns about the long-term health and reliability of the engine. 2.Engine Hesitation: The vehicle exhibits extreme hesitation during acceleration. This hesitation occurs sporadically, making it difficult to anticipate and presenting a potential safety hazard, especially when merging onto highways or attempting to overtake other vehicles. These issues are unacceptable for a vehicle with such low mileage and are not in line with the quality and reliability I expected when purchasing a Kia. Given the prevalence of similar complaints from other owners of the same model, it is evident that these are not isolated incidents but potentially indicative of broader manufacturing or design flaws. I urge the National Highway Traffic Safety Administration (NHTSA) to investigate these issues thoroughly. Owners of the 2019 Kia Optima SX should not have to endure such significant and potentially dangerous problems with their vehicles. Thank you for your attention to this matter. I look forward to your prompt action and response.
Mfg Campaign: 11592144
Recall Date: Jun 3, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Subject: Complaint Regarding Excessive Oil Consumption and Engine Hesitation in 2019 Kia Optima SX To Whom It May Concern, I am writing to formally lodge a complaint regarding my 2019 Kia Optima SX. Despite meticulous maintenance and care, I have been experiencing significant issues with the vehicle that are concerning, especially considering its relatively low mileage of only 107,000 miles. The primary issues are as follows: 1.Excessive Oil Consumption: My Kia Optima SX has been burning an excessive amount of oil, necessitating frequent top-offs well before the recommended oil change intervals. This is not only inconvenient but also raises serious concerns about the long-term health and reliability of the engine. 2.Engine Hesitation: The vehicle exhibits extreme hesitation during acceleration. This hesitation occurs sporadically, making it difficult to anticipate and presenting a potential safety hazard, especially when merging onto highways or attempting to overtake other vehicles. These issues are unacceptable for a vehicle with such low mileage and are not in line with the quality and reliability I expected when purchasing a Kia. Given the prevalence of similar complaints from other owners of the same model, it is evident that these are not isolated incidents but potentially indicative of broader manufacturing or design flaws. I urge the National Highway Traffic Safety Administration (NHTSA) to investigate these issues thoroughly. Owners of the 2019 Kia Optima SX should not have to endure such significant and potentially dangerous problems with their vehicles. Thank you for your attention to this matter. I look forward to your prompt action and response.
Corrective Action:
Subject: Complaint Regarding Excessive Oil Consumption and Engine Hesitation in 2019 Kia Optima SX To Whom It May Concern, I am writing to formally lodge a complaint regarding my 2019 Kia Optima SX. Despite meticulous maintenance and care, I have been experiencing significant issues with the vehicle that are concerning, especially considering its relatively low mileage of only 107,000 miles. The primary issues are as follows: 1.Excessive Oil Consumption: My Kia Optima SX has been burning an excessive amount of oil, necessitating frequent top-offs well before the recommended oil change intervals. This is not only inconvenient but also raises serious concerns about the long-term health and reliability of the engine. 2.Engine Hesitation: The vehicle exhibits extreme hesitation during acceleration. This hesitation occurs sporadically, making it difficult to anticipate and presenting a potential safety hazard, especially when merging onto highways or attempting to overtake other vehicles. These issues are unacceptable for a vehicle with such low mileage and are not in line with the quality and reliability I expected when purchasing a Kia. Given the prevalence of similar complaints from other owners of the same model, it is evident that these are not isolated incidents but potentially indicative of broader manufacturing or design flaws. I urge the National Highway Traffic Safety Administration (NHTSA) to investigate these issues thoroughly. Owners of the 2019 Kia Optima SX should not have to endure such significant and potentially dangerous problems with their vehicles. Thank you for your attention to this matter. I look forward to your prompt action and response.
Additional Notes:
Subject: Complaint Regarding Excessive Oil Consumption and Engine Hesitation in 2019 Kia Optima SX To Whom It May Concern, I am writing to formally lodge a complaint regarding my 2019 Kia Optima SX. Despite meticulous maintenance and care, I have been experiencing significant issues with the vehicle that are concerning, especially considering its relatively low mileage of only 107,000 miles. The primary issues are as follows: 1.Excessive Oil Consumption: My Kia Optima SX has been burning an excessive amount of oil, necessitating frequent top-offs well before the recommended oil change intervals. This is not only inconvenient but also raises serious concerns about the long-term health and reliability of the engine. 2.Engine Hesitation: The vehicle exhibits extreme hesitation during acceleration. This hesitation occurs sporadically, making it difficult to anticipate and presenting a potential safety hazard, especially when merging onto highways or attempting to overtake other vehicles. These issues are unacceptable for a vehicle with such low mileage and are not in line with the quality and reliability I expected when purchasing a Kia. Given the prevalence of similar complaints from other owners of the same model, it is evident that these are not isolated incidents but potentially indicative of broader manufacturing or design flaws. I urge the National Highway Traffic Safety Administration (NHTSA) to investigate these issues thoroughly. Owners of the 2019 Kia Optima SX should not have to endure such significant and potentially dangerous problems with their vehicles. Thank you for your attention to this matter. I look forward to your prompt action and response.
Mfg Campaign: 11592144
Recall Date: Jun 3, 2024
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Subject: Complaint Regarding Excessive Oil Consumption and Engine Hesitation in 2019 Kia Optima SX To Whom It May Concern, I am writing to formally lodge a complaint regarding my 2019 Kia Optima SX. Despite meticulous maintenance and care, I have been experiencing significant issues with the vehicle that are concerning, especially considering its relatively low mileage of only 107,000 miles. The primary issues are as follows: 1.Excessive Oil Consumption: My Kia Optima SX has been burning an excessive amount of oil, necessitating frequent top-offs well before the recommended oil change intervals. This is not only inconvenient but also raises serious concerns about the long-term health and reliability of the engine. 2.Engine Hesitation: The vehicle exhibits extreme hesitation during acceleration. This hesitation occurs sporadically, making it difficult to anticipate and presenting a potential safety hazard, especially when merging onto highways or attempting to overtake other vehicles. These issues are unacceptable for a vehicle with such low mileage and are not in line with the quality and reliability I expected when purchasing a Kia. Given the prevalence of similar complaints from other owners of the same model, it is evident that these are not isolated incidents but potentially indicative of broader manufacturing or design flaws. I urge the National Highway Traffic Safety Administration (NHTSA) to investigate these issues thoroughly. Owners of the 2019 Kia Optima SX should not have to endure such significant and potentially dangerous problems with their vehicles. Thank you for your attention to this matter. I look forward to your prompt action and response.
Corrective Action:
Subject: Complaint Regarding Excessive Oil Consumption and Engine Hesitation in 2019 Kia Optima SX To Whom It May Concern, I am writing to formally lodge a complaint regarding my 2019 Kia Optima SX. Despite meticulous maintenance and care, I have been experiencing significant issues with the vehicle that are concerning, especially considering its relatively low mileage of only 107,000 miles. The primary issues are as follows: 1.Excessive Oil Consumption: My Kia Optima SX has been burning an excessive amount of oil, necessitating frequent top-offs well before the recommended oil change intervals. This is not only inconvenient but also raises serious concerns about the long-term health and reliability of the engine. 2.Engine Hesitation: The vehicle exhibits extreme hesitation during acceleration. This hesitation occurs sporadically, making it difficult to anticipate and presenting a potential safety hazard, especially when merging onto highways or attempting to overtake other vehicles. These issues are unacceptable for a vehicle with such low mileage and are not in line with the quality and reliability I expected when purchasing a Kia. Given the prevalence of similar complaints from other owners of the same model, it is evident that these are not isolated incidents but potentially indicative of broader manufacturing or design flaws. I urge the National Highway Traffic Safety Administration (NHTSA) to investigate these issues thoroughly. Owners of the 2019 Kia Optima SX should not have to endure such significant and potentially dangerous problems with their vehicles. Thank you for your attention to this matter. I look forward to your prompt action and response.
Additional Notes:
Subject: Complaint Regarding Excessive Oil Consumption and Engine Hesitation in 2019 Kia Optima SX To Whom It May Concern, I am writing to formally lodge a complaint regarding my 2019 Kia Optima SX. Despite meticulous maintenance and care, I have been experiencing significant issues with the vehicle that are concerning, especially considering its relatively low mileage of only 107,000 miles. The primary issues are as follows: 1.Excessive Oil Consumption: My Kia Optima SX has been burning an excessive amount of oil, necessitating frequent top-offs well before the recommended oil change intervals. This is not only inconvenient but also raises serious concerns about the long-term health and reliability of the engine. 2.Engine Hesitation: The vehicle exhibits extreme hesitation during acceleration. This hesitation occurs sporadically, making it difficult to anticipate and presenting a potential safety hazard, especially when merging onto highways or attempting to overtake other vehicles. These issues are unacceptable for a vehicle with such low mileage and are not in line with the quality and reliability I expected when purchasing a Kia. Given the prevalence of similar complaints from other owners of the same model, it is evident that these are not isolated incidents but potentially indicative of broader manufacturing or design flaws. I urge the National Highway Traffic Safety Administration (NHTSA) to investigate these issues thoroughly. Owners of the 2019 Kia Optima SX should not have to endure such significant and potentially dangerous problems with their vehicles. Thank you for your attention to this matter. I look forward to your prompt action and response.
Mfg Campaign: 11592144
Recall Date: Jun 3, 2024
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