Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2019 Optima vehicles equipped with Gamma 1.6L Turbo-GDI or Theta II 2.0L Turbo-GDI engines. A software error in the Forward Collision-Avoidance Assist (FCA) system may cause the braking assist function to not engage when a stationary vehicle is detected.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC179
Recall Date: Jul 19, 2019
Consumer Complaints
255 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My car was having to get the spark plugs once a month loosing oil. Lots of Oil is coming out through the exhaust my grandfather just saw it. I still owe 20,00 on this car. I was told by Kia I’m going to need a new engine. I stopped driving it
Corrective Action:
My car was having to get the spark plugs once a month loosing oil. Lots of Oil is coming out through the exhaust my grandfather just saw it. I still owe 20,00 on this car. I was told by Kia I’m going to need a new engine. I stopped driving it
Additional Notes:
My car was having to get the spark plugs once a month loosing oil. Lots of Oil is coming out through the exhaust my grandfather just saw it. I still owe 20,00 on this car. I was told by Kia I’m going to need a new engine. I stopped driving it
Mfg Campaign: 11592022
Recall Date: Jun 2, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I currently have 119500 miles on my 2019 Kia Optima. I am losing oil somewhere between oil changes, and the car is beginning to hesitate while driving. I don't see oil on the ground but I have had to put in 2-3 1/2 quarts of oil way too often. For this to happen on some many vehicles, it must be a manufacturer defect. The hesitation just started and I'm taking it do get a diagnostic test. 11
Corrective Action:
I currently have 119500 miles on my 2019 Kia Optima. I am losing oil somewhere between oil changes, and the car is beginning to hesitate while driving. I don't see oil on the ground but I have had to put in 2-3 1/2 quarts of oil way too often. For this to happen on some many vehicles, it must be a manufacturer defect. The hesitation just started and I'm taking it do get a diagnostic test. 11
Additional Notes:
I currently have 119500 miles on my 2019 Kia Optima. I am losing oil somewhere between oil changes, and the car is beginning to hesitate while driving. I don't see oil on the ground but I have had to put in 2-3 1/2 quarts of oil way too often. For this to happen on some many vehicles, it must be a manufacturer defect. The hesitation just started and I'm taking it do get a diagnostic test. 11
Mfg Campaign: 11589707
Recall Date: May 20, 2024
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I currently have 119500 miles on my 2019 Kia Optima. I am losing oil somewhere between oil changes, and the car is beginning to hesitate while driving. I don't see oil on the ground but I have had to put in 2-3 1/2 quarts of oil way too often. For this to happen on some many vehicles, it must be a manufacturer defect. The hesitation just started and I'm taking it do get a diagnostic test. 11
Corrective Action:
I currently have 119500 miles on my 2019 Kia Optima. I am losing oil somewhere between oil changes, and the car is beginning to hesitate while driving. I don't see oil on the ground but I have had to put in 2-3 1/2 quarts of oil way too often. For this to happen on some many vehicles, it must be a manufacturer defect. The hesitation just started and I'm taking it do get a diagnostic test. 11
Additional Notes:
I currently have 119500 miles on my 2019 Kia Optima. I am losing oil somewhere between oil changes, and the car is beginning to hesitate while driving. I don't see oil on the ground but I have had to put in 2-3 1/2 quarts of oil way too often. For this to happen on some many vehicles, it must be a manufacturer defect. The hesitation just started and I'm taking it do get a diagnostic test. 11
Mfg Campaign: 11589707
Recall Date: May 20, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I currently have 119500 miles on my 2019 Kia Optima. I am losing oil somewhere between oil changes, and the car is beginning to hesitate while driving. I don't see oil on the ground but I have had to put in 2-3 1/2 quarts of oil way too often. For this to happen on some many vehicles, it must be a manufacturer defect. The hesitation just started and I'm taking it do get a diagnostic test. 11
Corrective Action:
I currently have 119500 miles on my 2019 Kia Optima. I am losing oil somewhere between oil changes, and the car is beginning to hesitate while driving. I don't see oil on the ground but I have had to put in 2-3 1/2 quarts of oil way too often. For this to happen on some many vehicles, it must be a manufacturer defect. The hesitation just started and I'm taking it do get a diagnostic test. 11
Additional Notes:
I currently have 119500 miles on my 2019 Kia Optima. I am losing oil somewhere between oil changes, and the car is beginning to hesitate while driving. I don't see oil on the ground but I have had to put in 2-3 1/2 quarts of oil way too often. For this to happen on some many vehicles, it must be a manufacturer defect. The hesitation just started and I'm taking it do get a diagnostic test. 11
Mfg Campaign: 11589707
Recall Date: May 20, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I am writing to bring to your attention a critical safety issue with my 2019 Kia Optima SX 2.0 GDI Turbo, which has accumulated approximately 103,000 miles. This vehicle has recently developed several serious problems that I believe pose significant risks to both my safety and the safety of other road users. Firstly, my Kia Optima has been burning an excessive amount of oil. Specifically, it consumes over 5 quarts of oil within just 2,000 miles of driving. Despite thorough inspections, even from Kia Dealers there are no visible oil leaks, making this issue even more perplexing and concerning. Moreover, the vehicle has begun to shake violently while driving on the highway, which has led to a substantial loss of power in the middle of traffic. This unpredictable loss of power is extremely dangerous, especially at high speeds, as it compromises my ability to maintain control of the vehicle and poses a significant hazard to other motorists. Additionally, the car now emits a loud knocking noise, which appears to be related to the engine's internal components. This issue further exacerbates the vehicle's performance problems and raises serious questions about its reliability and safety. I urge the NHTSA to investigate these issues promptly. The problems I am experiencing are not isolated and may affect other Kia Optima owners, potentially leading to widespread safety risks. I believe it is crucial to determine if there is a manufacturing defect or other underlying cause that needs to be addressed to prevent accidents and ensure the safety of all Kia Optima drivers. Thank you for your attention to this matter. I am hopeful that the NHTSA will take immediate action to investigate these serious safety concerns and provide a resolution to protect both myself and others.
Corrective Action:
I am writing to bring to your attention a critical safety issue with my 2019 Kia Optima SX 2.0 GDI Turbo, which has accumulated approximately 103,000 miles. This vehicle has recently developed several serious problems that I believe pose significant risks to both my safety and the safety of other road users. Firstly, my Kia Optima has been burning an excessive amount of oil. Specifically, it consumes over 5 quarts of oil within just 2,000 miles of driving. Despite thorough inspections, even from Kia Dealers there are no visible oil leaks, making this issue even more perplexing and concerning. Moreover, the vehicle has begun to shake violently while driving on the highway, which has led to a substantial loss of power in the middle of traffic. This unpredictable loss of power is extremely dangerous, especially at high speeds, as it compromises my ability to maintain control of the vehicle and poses a significant hazard to other motorists. Additionally, the car now emits a loud knocking noise, which appears to be related to the engine's internal components. This issue further exacerbates the vehicle's performance problems and raises serious questions about its reliability and safety. I urge the NHTSA to investigate these issues promptly. The problems I am experiencing are not isolated and may affect other Kia Optima owners, potentially leading to widespread safety risks. I believe it is crucial to determine if there is a manufacturing defect or other underlying cause that needs to be addressed to prevent accidents and ensure the safety of all Kia Optima drivers. Thank you for your attention to this matter. I am hopeful that the NHTSA will take immediate action to investigate these serious safety concerns and provide a resolution to protect both myself and others.
Additional Notes:
I am writing to bring to your attention a critical safety issue with my 2019 Kia Optima SX 2.0 GDI Turbo, which has accumulated approximately 103,000 miles. This vehicle has recently developed several serious problems that I believe pose significant risks to both my safety and the safety of other road users. Firstly, my Kia Optima has been burning an excessive amount of oil. Specifically, it consumes over 5 quarts of oil within just 2,000 miles of driving. Despite thorough inspections, even from Kia Dealers there are no visible oil leaks, making this issue even more perplexing and concerning. Moreover, the vehicle has begun to shake violently while driving on the highway, which has led to a substantial loss of power in the middle of traffic. This unpredictable loss of power is extremely dangerous, especially at high speeds, as it compromises my ability to maintain control of the vehicle and poses a significant hazard to other motorists. Additionally, the car now emits a loud knocking noise, which appears to be related to the engine's internal components. This issue further exacerbates the vehicle's performance problems and raises serious questions about its reliability and safety. I urge the NHTSA to investigate these issues promptly. The problems I am experiencing are not isolated and may affect other Kia Optima owners, potentially leading to widespread safety risks. I believe it is crucial to determine if there is a manufacturing defect or other underlying cause that needs to be addressed to prevent accidents and ensure the safety of all Kia Optima drivers. Thank you for your attention to this matter. I am hopeful that the NHTSA will take immediate action to investigate these serious safety concerns and provide a resolution to protect both myself and others.
Mfg Campaign: 11588878
Recall Date: May 15, 2024
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I am writing to bring to your attention a critical safety issue with my 2019 Kia Optima SX 2.0 GDI Turbo, which has accumulated approximately 103,000 miles. This vehicle has recently developed several serious problems that I believe pose significant risks to both my safety and the safety of other road users. Firstly, my Kia Optima has been burning an excessive amount of oil. Specifically, it consumes over 5 quarts of oil within just 2,000 miles of driving. Despite thorough inspections, even from Kia Dealers there are no visible oil leaks, making this issue even more perplexing and concerning. Moreover, the vehicle has begun to shake violently while driving on the highway, which has led to a substantial loss of power in the middle of traffic. This unpredictable loss of power is extremely dangerous, especially at high speeds, as it compromises my ability to maintain control of the vehicle and poses a significant hazard to other motorists. Additionally, the car now emits a loud knocking noise, which appears to be related to the engine's internal components. This issue further exacerbates the vehicle's performance problems and raises serious questions about its reliability and safety. I urge the NHTSA to investigate these issues promptly. The problems I am experiencing are not isolated and may affect other Kia Optima owners, potentially leading to widespread safety risks. I believe it is crucial to determine if there is a manufacturing defect or other underlying cause that needs to be addressed to prevent accidents and ensure the safety of all Kia Optima drivers. Thank you for your attention to this matter. I am hopeful that the NHTSA will take immediate action to investigate these serious safety concerns and provide a resolution to protect both myself and others.
Corrective Action:
I am writing to bring to your attention a critical safety issue with my 2019 Kia Optima SX 2.0 GDI Turbo, which has accumulated approximately 103,000 miles. This vehicle has recently developed several serious problems that I believe pose significant risks to both my safety and the safety of other road users. Firstly, my Kia Optima has been burning an excessive amount of oil. Specifically, it consumes over 5 quarts of oil within just 2,000 miles of driving. Despite thorough inspections, even from Kia Dealers there are no visible oil leaks, making this issue even more perplexing and concerning. Moreover, the vehicle has begun to shake violently while driving on the highway, which has led to a substantial loss of power in the middle of traffic. This unpredictable loss of power is extremely dangerous, especially at high speeds, as it compromises my ability to maintain control of the vehicle and poses a significant hazard to other motorists. Additionally, the car now emits a loud knocking noise, which appears to be related to the engine's internal components. This issue further exacerbates the vehicle's performance problems and raises serious questions about its reliability and safety. I urge the NHTSA to investigate these issues promptly. The problems I am experiencing are not isolated and may affect other Kia Optima owners, potentially leading to widespread safety risks. I believe it is crucial to determine if there is a manufacturing defect or other underlying cause that needs to be addressed to prevent accidents and ensure the safety of all Kia Optima drivers. Thank you for your attention to this matter. I am hopeful that the NHTSA will take immediate action to investigate these serious safety concerns and provide a resolution to protect both myself and others.
Additional Notes:
I am writing to bring to your attention a critical safety issue with my 2019 Kia Optima SX 2.0 GDI Turbo, which has accumulated approximately 103,000 miles. This vehicle has recently developed several serious problems that I believe pose significant risks to both my safety and the safety of other road users. Firstly, my Kia Optima has been burning an excessive amount of oil. Specifically, it consumes over 5 quarts of oil within just 2,000 miles of driving. Despite thorough inspections, even from Kia Dealers there are no visible oil leaks, making this issue even more perplexing and concerning. Moreover, the vehicle has begun to shake violently while driving on the highway, which has led to a substantial loss of power in the middle of traffic. This unpredictable loss of power is extremely dangerous, especially at high speeds, as it compromises my ability to maintain control of the vehicle and poses a significant hazard to other motorists. Additionally, the car now emits a loud knocking noise, which appears to be related to the engine's internal components. This issue further exacerbates the vehicle's performance problems and raises serious questions about its reliability and safety. I urge the NHTSA to investigate these issues promptly. The problems I am experiencing are not isolated and may affect other Kia Optima owners, potentially leading to widespread safety risks. I believe it is crucial to determine if there is a manufacturing defect or other underlying cause that needs to be addressed to prevent accidents and ensure the safety of all Kia Optima drivers. Thank you for your attention to this matter. I am hopeful that the NHTSA will take immediate action to investigate these serious safety concerns and provide a resolution to protect both myself and others.
Mfg Campaign: 11588878
Recall Date: May 15, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I am writing to bring to your attention a critical safety issue with my 2019 Kia Optima SX 2.0 GDI Turbo, which has accumulated approximately 103,000 miles. This vehicle has recently developed several serious problems that I believe pose significant risks to both my safety and the safety of other road users. Firstly, my Kia Optima has been burning an excessive amount of oil. Specifically, it consumes over 5 quarts of oil within just 2,000 miles of driving. Despite thorough inspections, even from Kia Dealers there are no visible oil leaks, making this issue even more perplexing and concerning. Moreover, the vehicle has begun to shake violently while driving on the highway, which has led to a substantial loss of power in the middle of traffic. This unpredictable loss of power is extremely dangerous, especially at high speeds, as it compromises my ability to maintain control of the vehicle and poses a significant hazard to other motorists. Additionally, the car now emits a loud knocking noise, which appears to be related to the engine's internal components. This issue further exacerbates the vehicle's performance problems and raises serious questions about its reliability and safety. I urge the NHTSA to investigate these issues promptly. The problems I am experiencing are not isolated and may affect other Kia Optima owners, potentially leading to widespread safety risks. I believe it is crucial to determine if there is a manufacturing defect or other underlying cause that needs to be addressed to prevent accidents and ensure the safety of all Kia Optima drivers. Thank you for your attention to this matter. I am hopeful that the NHTSA will take immediate action to investigate these serious safety concerns and provide a resolution to protect both myself and others.
Corrective Action:
I am writing to bring to your attention a critical safety issue with my 2019 Kia Optima SX 2.0 GDI Turbo, which has accumulated approximately 103,000 miles. This vehicle has recently developed several serious problems that I believe pose significant risks to both my safety and the safety of other road users. Firstly, my Kia Optima has been burning an excessive amount of oil. Specifically, it consumes over 5 quarts of oil within just 2,000 miles of driving. Despite thorough inspections, even from Kia Dealers there are no visible oil leaks, making this issue even more perplexing and concerning. Moreover, the vehicle has begun to shake violently while driving on the highway, which has led to a substantial loss of power in the middle of traffic. This unpredictable loss of power is extremely dangerous, especially at high speeds, as it compromises my ability to maintain control of the vehicle and poses a significant hazard to other motorists. Additionally, the car now emits a loud knocking noise, which appears to be related to the engine's internal components. This issue further exacerbates the vehicle's performance problems and raises serious questions about its reliability and safety. I urge the NHTSA to investigate these issues promptly. The problems I am experiencing are not isolated and may affect other Kia Optima owners, potentially leading to widespread safety risks. I believe it is crucial to determine if there is a manufacturing defect or other underlying cause that needs to be addressed to prevent accidents and ensure the safety of all Kia Optima drivers. Thank you for your attention to this matter. I am hopeful that the NHTSA will take immediate action to investigate these serious safety concerns and provide a resolution to protect both myself and others.
Additional Notes:
I am writing to bring to your attention a critical safety issue with my 2019 Kia Optima SX 2.0 GDI Turbo, which has accumulated approximately 103,000 miles. This vehicle has recently developed several serious problems that I believe pose significant risks to both my safety and the safety of other road users. Firstly, my Kia Optima has been burning an excessive amount of oil. Specifically, it consumes over 5 quarts of oil within just 2,000 miles of driving. Despite thorough inspections, even from Kia Dealers there are no visible oil leaks, making this issue even more perplexing and concerning. Moreover, the vehicle has begun to shake violently while driving on the highway, which has led to a substantial loss of power in the middle of traffic. This unpredictable loss of power is extremely dangerous, especially at high speeds, as it compromises my ability to maintain control of the vehicle and poses a significant hazard to other motorists. Additionally, the car now emits a loud knocking noise, which appears to be related to the engine's internal components. This issue further exacerbates the vehicle's performance problems and raises serious questions about its reliability and safety. I urge the NHTSA to investigate these issues promptly. The problems I am experiencing are not isolated and may affect other Kia Optima owners, potentially leading to widespread safety risks. I believe it is crucial to determine if there is a manufacturing defect or other underlying cause that needs to be addressed to prevent accidents and ensure the safety of all Kia Optima drivers. Thank you for your attention to this matter. I am hopeful that the NHTSA will take immediate action to investigate these serious safety concerns and provide a resolution to protect both myself and others.
Mfg Campaign: 11588878
Recall Date: May 15, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Burns through oil. I have to consistently have oil on hand. 107,000 miles and being told my year does not fall under getting a new engine falls on me to replace it. This is an issue that falls on the manufacturer. Please help
Corrective Action:
Burns through oil. I have to consistently have oil on hand. 107,000 miles and being told my year does not fall under getting a new engine falls on me to replace it. This is an issue that falls on the manufacturer. Please help
Additional Notes:
Burns through oil. I have to consistently have oil on hand. 107,000 miles and being told my year does not fall under getting a new engine falls on me to replace it. This is an issue that falls on the manufacturer. Please help
Mfg Campaign: 11584657
Recall Date: Apr 23, 2024
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Burns through oil. I have to consistently have oil on hand. 107,000 miles and being told my year does not fall under getting a new engine falls on me to replace it. This is an issue that falls on the manufacturer. Please help
Corrective Action:
Burns through oil. I have to consistently have oil on hand. 107,000 miles and being told my year does not fall under getting a new engine falls on me to replace it. This is an issue that falls on the manufacturer. Please help
Additional Notes:
Burns through oil. I have to consistently have oil on hand. 107,000 miles and being told my year does not fall under getting a new engine falls on me to replace it. This is an issue that falls on the manufacturer. Please help
Mfg Campaign: 11584657
Recall Date: Apr 23, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
GDI MOTOR CONSUMES A LOT OF OIL
Corrective Action:
GDI MOTOR CONSUMES A LOT OF OIL
Additional Notes:
GDI MOTOR CONSUMES A LOT OF OIL
Mfg Campaign: 11583677
Recall Date: Apr 17, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Kia Optima. The contact stated while the vehicle was parked, there was oil leaking from underneath the hood. The vehicle was taken to an independent mechanic where the oil was changed; however, the failure recurred. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,008.
Corrective Action:
The contact owns a 2019 Kia Optima. The contact stated while the vehicle was parked, there was oil leaking from underneath the hood. The vehicle was taken to an independent mechanic where the oil was changed; however, the failure recurred. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,008.
Additional Notes:
The contact owns a 2019 Kia Optima. The contact stated while the vehicle was parked, there was oil leaking from underneath the hood. The vehicle was taken to an independent mechanic where the oil was changed; however, the failure recurred. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,008.
Mfg Campaign: 11582456
Recall Date: Apr 11, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The engine is consuming oil very fast and needing oil way before the next oil change. The oil consumption test Kia did stated that it was 2 quarts low after the first 1000 miles. Car does not have extended warranty but this a manufacturing defect. Suggestion was new motor. Also it's recall for the forward collision safety feature but my car vin is not included even though it goes off when nothing is in front of me. They want me to pay for these issues the motor cost the same as the payoff of car. This is ridiculous, I purchased Kia due to having a older model that almost got 300,000 miles on it before transmission died. I got a great payment and a newer car but didn't expect to have this motor issue or safety problem with no help from manufacturer. I'm stuck keeping oil in car so it's burn out & cutting safety feature off so it stops breaking when nothing is in front me. Both of these issues or manufacturing defects and should be fixed by KIA.
Corrective Action:
The engine is consuming oil very fast and needing oil way before the next oil change. The oil consumption test Kia did stated that it was 2 quarts low after the first 1000 miles. Car does not have extended warranty but this a manufacturing defect. Suggestion was new motor. Also it's recall for the forward collision safety feature but my car vin is not included even though it goes off when nothing is in front of me. They want me to pay for these issues the motor cost the same as the payoff of car. This is ridiculous, I purchased Kia due to having a older model that almost got 300,000 miles on it before transmission died. I got a great payment and a newer car but didn't expect to have this motor issue or safety problem with no help from manufacturer. I'm stuck keeping oil in car so it's burn out & cutting safety feature off so it stops breaking when nothing is in front me. Both of these issues or manufacturing defects and should be fixed by KIA.
Additional Notes:
The engine is consuming oil very fast and needing oil way before the next oil change. The oil consumption test Kia did stated that it was 2 quarts low after the first 1000 miles. Car does not have extended warranty but this a manufacturing defect. Suggestion was new motor. Also it's recall for the forward collision safety feature but my car vin is not included even though it goes off when nothing is in front of me. They want me to pay for these issues the motor cost the same as the payoff of car. This is ridiculous, I purchased Kia due to having a older model that almost got 300,000 miles on it before transmission died. I got a great payment and a newer car but didn't expect to have this motor issue or safety problem with no help from manufacturer. I'm stuck keeping oil in car so it's burn out & cutting safety feature off so it stops breaking when nothing is in front me. Both of these issues or manufacturing defects and should be fixed by KIA.
Mfg Campaign: 11581362
Recall Date: Apr 5, 2024
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The engine is consuming oil very fast and needing oil way before the next oil change. The oil consumption test Kia did stated that it was 2 quarts low after the first 1000 miles. Car does not have extended warranty but this a manufacturing defect. Suggestion was new motor. Also it's recall for the forward collision safety feature but my car vin is not included even though it goes off when nothing is in front of me. They want me to pay for these issues the motor cost the same as the payoff of car. This is ridiculous, I purchased Kia due to having a older model that almost got 300,000 miles on it before transmission died. I got a great payment and a newer car but didn't expect to have this motor issue or safety problem with no help from manufacturer. I'm stuck keeping oil in car so it's burn out & cutting safety feature off so it stops breaking when nothing is in front me. Both of these issues or manufacturing defects and should be fixed by KIA.
Corrective Action:
The engine is consuming oil very fast and needing oil way before the next oil change. The oil consumption test Kia did stated that it was 2 quarts low after the first 1000 miles. Car does not have extended warranty but this a manufacturing defect. Suggestion was new motor. Also it's recall for the forward collision safety feature but my car vin is not included even though it goes off when nothing is in front of me. They want me to pay for these issues the motor cost the same as the payoff of car. This is ridiculous, I purchased Kia due to having a older model that almost got 300,000 miles on it before transmission died. I got a great payment and a newer car but didn't expect to have this motor issue or safety problem with no help from manufacturer. I'm stuck keeping oil in car so it's burn out & cutting safety feature off so it stops breaking when nothing is in front me. Both of these issues or manufacturing defects and should be fixed by KIA.
Additional Notes:
The engine is consuming oil very fast and needing oil way before the next oil change. The oil consumption test Kia did stated that it was 2 quarts low after the first 1000 miles. Car does not have extended warranty but this a manufacturing defect. Suggestion was new motor. Also it's recall for the forward collision safety feature but my car vin is not included even though it goes off when nothing is in front of me. They want me to pay for these issues the motor cost the same as the payoff of car. This is ridiculous, I purchased Kia due to having a older model that almost got 300,000 miles on it before transmission died. I got a great payment and a newer car but didn't expect to have this motor issue or safety problem with no help from manufacturer. I'm stuck keeping oil in car so it's burn out & cutting safety feature off so it stops breaking when nothing is in front me. Both of these issues or manufacturing defects and should be fixed by KIA.
Mfg Campaign: 11581362
Recall Date: Apr 5, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2019 Optima EX excessive oil consumption. Oil changed every 3000 miles, but is always empty within 1000miles. Car has 101,000 miles. Took to Kia dealership due to loss of power on acceleration and stalling and excessive oil consumption, they said I have multiple misfires on cylinder 1, excessive sludge buildup under cap and again no oil present. I was advised the engine needed replaced and that somehow this is a me problem and not a Kia problem. Spoke with Kia support and because it’s 1,000 miles over warranty they will not do anything even though they are aware of excessive oil consumption issue in these motors
Corrective Action:
2019 Optima EX excessive oil consumption. Oil changed every 3000 miles, but is always empty within 1000miles. Car has 101,000 miles. Took to Kia dealership due to loss of power on acceleration and stalling and excessive oil consumption, they said I have multiple misfires on cylinder 1, excessive sludge buildup under cap and again no oil present. I was advised the engine needed replaced and that somehow this is a me problem and not a Kia problem. Spoke with Kia support and because it’s 1,000 miles over warranty they will not do anything even though they are aware of excessive oil consumption issue in these motors
Additional Notes:
2019 Optima EX excessive oil consumption. Oil changed every 3000 miles, but is always empty within 1000miles. Car has 101,000 miles. Took to Kia dealership due to loss of power on acceleration and stalling and excessive oil consumption, they said I have multiple misfires on cylinder 1, excessive sludge buildup under cap and again no oil present. I was advised the engine needed replaced and that somehow this is a me problem and not a Kia problem. Spoke with Kia support and because it’s 1,000 miles over warranty they will not do anything even though they are aware of excessive oil consumption issue in these motors
Mfg Campaign: 11581205
Recall Date: Apr 4, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I own a 2019 Kia Optima whose paint is peeling off rapidly. The paint began peeling in a tiny spot that I thought was a chip from a rock but has now grown to several spots peeling all over. I first noticed this in 2020 I visited my dealer on January 2024 to no avail. Not only was their technician rude, but he also said the paint was not covered under KIA’s bumper to bumper warranty. I have bought the extended bumper to bumper warranty at the dealer. I’ve owned several cars in my life and have never had this problem with any of them. I currently own a 2003 Toyota whose paint is in much better condition than my 2019 Kia. I believe this is a factory defect with this paint color and would like you to further investigate and help to restore my KIA so that the peeling stops. I’m attaching several photos for your review. The color is Snow White Pearl.
Corrective Action:
I own a 2019 Kia Optima whose paint is peeling off rapidly. The paint began peeling in a tiny spot that I thought was a chip from a rock but has now grown to several spots peeling all over. I first noticed this in 2020 I visited my dealer on January 2024 to no avail. Not only was their technician rude, but he also said the paint was not covered under KIA’s bumper to bumper warranty. I have bought the extended bumper to bumper warranty at the dealer. I’ve owned several cars in my life and have never had this problem with any of them. I currently own a 2003 Toyota whose paint is in much better condition than my 2019 Kia. I believe this is a factory defect with this paint color and would like you to further investigate and help to restore my KIA so that the peeling stops. I’m attaching several photos for your review. The color is Snow White Pearl.
Additional Notes:
I own a 2019 Kia Optima whose paint is peeling off rapidly. The paint began peeling in a tiny spot that I thought was a chip from a rock but has now grown to several spots peeling all over. I first noticed this in 2020 I visited my dealer on January 2024 to no avail. Not only was their technician rude, but he also said the paint was not covered under KIA’s bumper to bumper warranty. I have bought the extended bumper to bumper warranty at the dealer. I’ve owned several cars in my life and have never had this problem with any of them. I currently own a 2003 Toyota whose paint is in much better condition than my 2019 Kia. I believe this is a factory defect with this paint color and would like you to further investigate and help to restore my KIA so that the peeling stops. I’m attaching several photos for your review. The color is Snow White Pearl.
Mfg Campaign: 11580864
Recall Date: Apr 3, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine is consuming extreme amounts of oil. I have never been late for an oil change, and often go before I’m even due. My car was stalling and the RPM was fluctuating. I had to pull over and turn the car off. I then noticed my oil light on for 2 seconds, then it turned off. I’m not due for an oil change for another 2,000 miles. I pulled in to a mechanic shop (thankfully I was right next door) and low and behold, hardly any oil in my car. Had maybe half a quart left. I should have been good for another 2,000 miles. This is not the first time this has happened either. I no longer feel comfortable driving myself or my kids in this vehicle. It has been nothing but constant worry about my engine dying, burning or stalling. This car only has 70,000 miles on it and only 4 1/2 years old!!!! This is the second incident of this car jerking and stalling on the highway. Thankfully I’ve been able to pull over to avoid being slammed. I had the oil topped off so the engine could function, but once again, I was not due for a change.
Corrective Action:
Engine is consuming extreme amounts of oil. I have never been late for an oil change, and often go before I’m even due. My car was stalling and the RPM was fluctuating. I had to pull over and turn the car off. I then noticed my oil light on for 2 seconds, then it turned off. I’m not due for an oil change for another 2,000 miles. I pulled in to a mechanic shop (thankfully I was right next door) and low and behold, hardly any oil in my car. Had maybe half a quart left. I should have been good for another 2,000 miles. This is not the first time this has happened either. I no longer feel comfortable driving myself or my kids in this vehicle. It has been nothing but constant worry about my engine dying, burning or stalling. This car only has 70,000 miles on it and only 4 1/2 years old!!!! This is the second incident of this car jerking and stalling on the highway. Thankfully I’ve been able to pull over to avoid being slammed. I had the oil topped off so the engine could function, but once again, I was not due for a change.
Additional Notes:
Engine is consuming extreme amounts of oil. I have never been late for an oil change, and often go before I’m even due. My car was stalling and the RPM was fluctuating. I had to pull over and turn the car off. I then noticed my oil light on for 2 seconds, then it turned off. I’m not due for an oil change for another 2,000 miles. I pulled in to a mechanic shop (thankfully I was right next door) and low and behold, hardly any oil in my car. Had maybe half a quart left. I should have been good for another 2,000 miles. This is not the first time this has happened either. I no longer feel comfortable driving myself or my kids in this vehicle. It has been nothing but constant worry about my engine dying, burning or stalling. This car only has 70,000 miles on it and only 4 1/2 years old!!!! This is the second incident of this car jerking and stalling on the highway. Thankfully I’ve been able to pull over to avoid being slammed. I had the oil topped off so the engine could function, but once again, I was not due for a change.
Mfg Campaign: 11579817
Recall Date: Mar 27, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Was driving my vehicle when it started shaking violently and the check engine light came on. Took it to my mechanic and then it was towed to the Kia dealership. Both say that cylinder 2 won’t hold compression due to leaking valves causing oil to flood the engine and the engine to not work properly. I was told I could drive it still but that the engine could seize at any time putting us at risk for an accident. Kia says this is not covered under the extended warranty, but I have had multiple mechanics say this is an issue with 2017 and newer Kia’s and Hyundai’s,
Corrective Action:
Was driving my vehicle when it started shaking violently and the check engine light came on. Took it to my mechanic and then it was towed to the Kia dealership. Both say that cylinder 2 won’t hold compression due to leaking valves causing oil to flood the engine and the engine to not work properly. I was told I could drive it still but that the engine could seize at any time putting us at risk for an accident. Kia says this is not covered under the extended warranty, but I have had multiple mechanics say this is an issue with 2017 and newer Kia’s and Hyundai’s,
Additional Notes:
Was driving my vehicle when it started shaking violently and the check engine light came on. Took it to my mechanic and then it was towed to the Kia dealership. Both say that cylinder 2 won’t hold compression due to leaking valves causing oil to flood the engine and the engine to not work properly. I was told I could drive it still but that the engine could seize at any time putting us at risk for an accident. Kia says this is not covered under the extended warranty, but I have had multiple mechanics say this is an issue with 2017 and newer Kia’s and Hyundai’s,
Mfg Campaign: 11578950
Recall Date: Mar 22, 2024
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Our 2019 Kia Optima has now stalled twice at a stop light in the past year. When it happens, we're able to restart the engine. In addition to stalling, the car struggles to start on some days and runs lumpy (minor surges in power) on other days. The symptoms match a problem Kia is aware of and for which it has provided an extended warranty (15 years/150,000 miles). Below is the wording from the extended warranty letter (2016-2020 MY Kia Optima Vehicles Low-Pressure Fuel Pump New Vehicle Limited Warranty Extension dated Sept 9, 2022): "If, at any time within the extended warranty period, you experience intermittent reduction in engine power, stalling while at idle, and/or inability or difficulty starting your engine, your authorized Kia dealership will diagnose the cause at no cost to you." When I took the car in after both incidents, the Kia dealer is not able to replicate the issue because it's an intermittent issue. There is no fault code thrown by the vehicle computer. The dealer and I have separately called Kia to get authorization to replace the low-pressure fuel pump (the most likely culprit), but Kia has denied the request because the dealer isn't able to replicate the issue. This is non-sensical given the fact that Kia in its letter admits that this problem is intermittent. I'm afraid that the next time the low-pressure fuel pump fails, it will be in a far more dangerous situation (e.g. highway) than at a stop light. I believe Kia should replace the low-pressure fuel pump for those owners who report the symptoms of a failing low-pressure fuel pump even if the failure can't be replicated at the dealer. Kia is basically saying they're not going to replace the low-pressure fuel pump until it malfunctions and stays broken which could very likely leave us stranded somewhere or worse without engine power in the middle of driving.
Corrective Action:
Our 2019 Kia Optima has now stalled twice at a stop light in the past year. When it happens, we're able to restart the engine. In addition to stalling, the car struggles to start on some days and runs lumpy (minor surges in power) on other days. The symptoms match a problem Kia is aware of and for which it has provided an extended warranty (15 years/150,000 miles). Below is the wording from the extended warranty letter (2016-2020 MY Kia Optima Vehicles Low-Pressure Fuel Pump New Vehicle Limited Warranty Extension dated Sept 9, 2022): "If, at any time within the extended warranty period, you experience intermittent reduction in engine power, stalling while at idle, and/or inability or difficulty starting your engine, your authorized Kia dealership will diagnose the cause at no cost to you." When I took the car in after both incidents, the Kia dealer is not able to replicate the issue because it's an intermittent issue. There is no fault code thrown by the vehicle computer. The dealer and I have separately called Kia to get authorization to replace the low-pressure fuel pump (the most likely culprit), but Kia has denied the request because the dealer isn't able to replicate the issue. This is non-sensical given the fact that Kia in its letter admits that this problem is intermittent. I'm afraid that the next time the low-pressure fuel pump fails, it will be in a far more dangerous situation (e.g. highway) than at a stop light. I believe Kia should replace the low-pressure fuel pump for those owners who report the symptoms of a failing low-pressure fuel pump even if the failure can't be replicated at the dealer. Kia is basically saying they're not going to replace the low-pressure fuel pump until it malfunctions and stays broken which could very likely leave us stranded somewhere or worse without engine power in the middle of driving.
Additional Notes:
Our 2019 Kia Optima has now stalled twice at a stop light in the past year. When it happens, we're able to restart the engine. In addition to stalling, the car struggles to start on some days and runs lumpy (minor surges in power) on other days. The symptoms match a problem Kia is aware of and for which it has provided an extended warranty (15 years/150,000 miles). Below is the wording from the extended warranty letter (2016-2020 MY Kia Optima Vehicles Low-Pressure Fuel Pump New Vehicle Limited Warranty Extension dated Sept 9, 2022): "If, at any time within the extended warranty period, you experience intermittent reduction in engine power, stalling while at idle, and/or inability or difficulty starting your engine, your authorized Kia dealership will diagnose the cause at no cost to you." When I took the car in after both incidents, the Kia dealer is not able to replicate the issue because it's an intermittent issue. There is no fault code thrown by the vehicle computer. The dealer and I have separately called Kia to get authorization to replace the low-pressure fuel pump (the most likely culprit), but Kia has denied the request because the dealer isn't able to replicate the issue. This is non-sensical given the fact that Kia in its letter admits that this problem is intermittent. I'm afraid that the next time the low-pressure fuel pump fails, it will be in a far more dangerous situation (e.g. highway) than at a stop light. I believe Kia should replace the low-pressure fuel pump for those owners who report the symptoms of a failing low-pressure fuel pump even if the failure can't be replicated at the dealer. Kia is basically saying they're not going to replace the low-pressure fuel pump until it malfunctions and stays broken which could very likely leave us stranded somewhere or worse without engine power in the middle of driving.
Mfg Campaign: 11578034
Recall Date: Mar 18, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2019 KIA optima with 116,021 odometer on mileage. Stop in the middle of High Volume Traffic , Because of Software Issues , I suspect . All Forward Collision Warning Detection , Also Rear Collision Warning Alerted on dashboard!!! Which Causes my Car to stop in the middle of Traffic Completely shut down. I was able to get my vehicle towed to KIA West Dealership Located in lithia Springs GA . I requested a diagnostic test and was informed by my service advisor and service manager that my vehicle has a burned out wire located in the left right rear sensors radar assembly, bumper area . Which will eventually have caused a fire or actually already did, I asked how did it happen? I was told it just simply burnt out. !!!! I was told the assembly box junction box needed to be replaced, which I agreed at that moment in order to diagnose the vehicle. Second the electrical problem was revealed, which is the big problem now currently for 1 , the vehicle is not safe for a midsize sedan on public roads and highways the if this make and model car causes random fires. secondly the parts very expensive and suspicious. I’m currently still doing my investigation. Unfortunately I had to agree for the sensors to be replaced and fixed because personal reasons I need my vehicle to get back-and-forth to work, etc.. I’ve been in contact consumer regional services, No one is able to find a recall with my Vin number the car never been in a accident ever. I have a picture of the hazardous burned out wire the technician showed me as well. As they claimed randomly caught fire.
Corrective Action:
My 2019 KIA optima with 116,021 odometer on mileage. Stop in the middle of High Volume Traffic , Because of Software Issues , I suspect . All Forward Collision Warning Detection , Also Rear Collision Warning Alerted on dashboard!!! Which Causes my Car to stop in the middle of Traffic Completely shut down. I was able to get my vehicle towed to KIA West Dealership Located in lithia Springs GA . I requested a diagnostic test and was informed by my service advisor and service manager that my vehicle has a burned out wire located in the left right rear sensors radar assembly, bumper area . Which will eventually have caused a fire or actually already did, I asked how did it happen? I was told it just simply burnt out. !!!! I was told the assembly box junction box needed to be replaced, which I agreed at that moment in order to diagnose the vehicle. Second the electrical problem was revealed, which is the big problem now currently for 1 , the vehicle is not safe for a midsize sedan on public roads and highways the if this make and model car causes random fires. secondly the parts very expensive and suspicious. I’m currently still doing my investigation. Unfortunately I had to agree for the sensors to be replaced and fixed because personal reasons I need my vehicle to get back-and-forth to work, etc.. I’ve been in contact consumer regional services, No one is able to find a recall with my Vin number the car never been in a accident ever. I have a picture of the hazardous burned out wire the technician showed me as well. As they claimed randomly caught fire.
Additional Notes:
My 2019 KIA optima with 116,021 odometer on mileage. Stop in the middle of High Volume Traffic , Because of Software Issues , I suspect . All Forward Collision Warning Detection , Also Rear Collision Warning Alerted on dashboard!!! Which Causes my Car to stop in the middle of Traffic Completely shut down. I was able to get my vehicle towed to KIA West Dealership Located in lithia Springs GA . I requested a diagnostic test and was informed by my service advisor and service manager that my vehicle has a burned out wire located in the left right rear sensors radar assembly, bumper area . Which will eventually have caused a fire or actually already did, I asked how did it happen? I was told it just simply burnt out. !!!! I was told the assembly box junction box needed to be replaced, which I agreed at that moment in order to diagnose the vehicle. Second the electrical problem was revealed, which is the big problem now currently for 1 , the vehicle is not safe for a midsize sedan on public roads and highways the if this make and model car causes random fires. secondly the parts very expensive and suspicious. I’m currently still doing my investigation. Unfortunately I had to agree for the sensors to be replaced and fixed because personal reasons I need my vehicle to get back-and-forth to work, etc.. I’ve been in contact consumer regional services, No one is able to find a recall with my Vin number the car never been in a accident ever. I have a picture of the hazardous burned out wire the technician showed me as well. As they claimed randomly caught fire.
Mfg Campaign: 11578118
Recall Date: Mar 18, 2024
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
My 2019 KIA optima with 116,021 odometer on mileage. Stop in the middle of High Volume Traffic , Because of Software Issues , I suspect . All Forward Collision Warning Detection , Also Rear Collision Warning Alerted on dashboard!!! Which Causes my Car to stop in the middle of Traffic Completely shut down. I was able to get my vehicle towed to KIA West Dealership Located in lithia Springs GA . I requested a diagnostic test and was informed by my service advisor and service manager that my vehicle has a burned out wire located in the left right rear sensors radar assembly, bumper area . Which will eventually have caused a fire or actually already did, I asked how did it happen? I was told it just simply burnt out. !!!! I was told the assembly box junction box needed to be replaced, which I agreed at that moment in order to diagnose the vehicle. Second the electrical problem was revealed, which is the big problem now currently for 1 , the vehicle is not safe for a midsize sedan on public roads and highways the if this make and model car causes random fires. secondly the parts very expensive and suspicious. I’m currently still doing my investigation. Unfortunately I had to agree for the sensors to be replaced and fixed because personal reasons I need my vehicle to get back-and-forth to work, etc.. I’ve been in contact consumer regional services, No one is able to find a recall with my Vin number the car never been in a accident ever. I have a picture of the hazardous burned out wire the technician showed me as well. As they claimed randomly caught fire.
Corrective Action:
My 2019 KIA optima with 116,021 odometer on mileage. Stop in the middle of High Volume Traffic , Because of Software Issues , I suspect . All Forward Collision Warning Detection , Also Rear Collision Warning Alerted on dashboard!!! Which Causes my Car to stop in the middle of Traffic Completely shut down. I was able to get my vehicle towed to KIA West Dealership Located in lithia Springs GA . I requested a diagnostic test and was informed by my service advisor and service manager that my vehicle has a burned out wire located in the left right rear sensors radar assembly, bumper area . Which will eventually have caused a fire or actually already did, I asked how did it happen? I was told it just simply burnt out. !!!! I was told the assembly box junction box needed to be replaced, which I agreed at that moment in order to diagnose the vehicle. Second the electrical problem was revealed, which is the big problem now currently for 1 , the vehicle is not safe for a midsize sedan on public roads and highways the if this make and model car causes random fires. secondly the parts very expensive and suspicious. I’m currently still doing my investigation. Unfortunately I had to agree for the sensors to be replaced and fixed because personal reasons I need my vehicle to get back-and-forth to work, etc.. I’ve been in contact consumer regional services, No one is able to find a recall with my Vin number the car never been in a accident ever. I have a picture of the hazardous burned out wire the technician showed me as well. As they claimed randomly caught fire.
Additional Notes:
My 2019 KIA optima with 116,021 odometer on mileage. Stop in the middle of High Volume Traffic , Because of Software Issues , I suspect . All Forward Collision Warning Detection , Also Rear Collision Warning Alerted on dashboard!!! Which Causes my Car to stop in the middle of Traffic Completely shut down. I was able to get my vehicle towed to KIA West Dealership Located in lithia Springs GA . I requested a diagnostic test and was informed by my service advisor and service manager that my vehicle has a burned out wire located in the left right rear sensors radar assembly, bumper area . Which will eventually have caused a fire or actually already did, I asked how did it happen? I was told it just simply burnt out. !!!! I was told the assembly box junction box needed to be replaced, which I agreed at that moment in order to diagnose the vehicle. Second the electrical problem was revealed, which is the big problem now currently for 1 , the vehicle is not safe for a midsize sedan on public roads and highways the if this make and model car causes random fires. secondly the parts very expensive and suspicious. I’m currently still doing my investigation. Unfortunately I had to agree for the sensors to be replaced and fixed because personal reasons I need my vehicle to get back-and-forth to work, etc.. I’ve been in contact consumer regional services, No one is able to find a recall with my Vin number the car never been in a accident ever. I have a picture of the hazardous burned out wire the technician showed me as well. As they claimed randomly caught fire.
Mfg Campaign: 11578118
Recall Date: Mar 18, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
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