Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016 Sedona and Sorento vehicles. The vehicles may have been manufactured with faulty automatic transmission shift lever assembly components, preventing the shift lever from locking, which can allow the vehicle to rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC246
Recall Date: Aug 10, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC217
Recall Date: Sep 17, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2015-2018 Sedona vehicles equipped with manually-adjusted front passenger seats. Over time, the Occupant Detection System (ODS) wiring harness located underneath the front passenger seat may break from the seat being occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC175
Recall Date: Feb 19, 2019
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2015-2018 Kia Sedona vehicles equipped with a power sliding door (PSD). The PSD may not auto-reverse when its closing is obstructed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC164
Recall Date: May 23, 2018
Consumer Complaints
315 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I purchased my kia Sedona new and have always properly maintained it. It now has approximately 140,000 miles on it. Our sedona started to get hot so we let it cool down then took it straight to the dealership. They said we need a new engine, the head gasket is leaking because of faulty threads in the engine block. They said this is a common problem on this engine that they get a couple a week with this problem! They said sorry but kia would not help with any of the cost.
Corrective Action:
I purchased my kia Sedona new and have always properly maintained it. It now has approximately 140,000 miles on it. Our sedona started to get hot so we let it cool down then took it straight to the dealership. They said we need a new engine, the head gasket is leaking because of faulty threads in the engine block. They said this is a common problem on this engine that they get a couple a week with this problem! They said sorry but kia would not help with any of the cost.
Additional Notes:
I purchased my kia Sedona new and have always properly maintained it. It now has approximately 140,000 miles on it. Our sedona started to get hot so we let it cool down then took it straight to the dealership. They said we need a new engine, the head gasket is leaking because of faulty threads in the engine block. They said this is a common problem on this engine that they get a couple a week with this problem! They said sorry but kia would not help with any of the cost.
Mfg Campaign: 11589501
Recall Date: May 19, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving from La Crosse WI to Champlin, MN on [XXX] I noticed car was not responding as much as usual when pressing gas and might have been making some clicking type noises but lots of other noises in and around vehicle could not tell for sure. Then suddenly heard very loud clanking and banging sounds and saw smoke come out of engine, I pulled over. Upon pulling over I discovered a large oil leak under the vehicle and oil pouring out. This happened while on a highway about to merge onto a freeway. I was 34weeks pregnant and had 3 kids in the vehicle. We were barely able to make it to the shoulder before stopping. Cars were not slowing down passing us. Very dangerous situation. If we had not been able to get to the shoulder when we did we would have likely been hit at high speeds. Vehicle was towed to Heartland Tire Inc at 11438 Jefferson Court, Champlin MN 55316. Upon inspection on [XXX] they found a hole (around 3" diameter) in the engine block. We have reached out to Kia 5 different times only able to speak to one person who suggested we pay Kia to investigate what happened, they have no interest in exploring this issue without charging us. Therefore with a current estimate of $9316.84 we have made the decision to scrap the vehicle. There were no warning lamps on prior to pulling over. After pulling over the engine, oil and possibly a third lamp were lit up. For about 10 mins we had no power after turning off the vehicle (even to put the windows down, another safety concern) I was able to open the front passenger window until the I could get some power and roll down some windows. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While driving from La Crosse WI to Champlin, MN on [XXX] I noticed car was not responding as much as usual when pressing gas and might have been making some clicking type noises but lots of other noises in and around vehicle could not tell for sure. Then suddenly heard very loud clanking and banging sounds and saw smoke come out of engine, I pulled over. Upon pulling over I discovered a large oil leak under the vehicle and oil pouring out. This happened while on a highway about to merge onto a freeway. I was 34weeks pregnant and had 3 kids in the vehicle. We were barely able to make it to the shoulder before stopping. Cars were not slowing down passing us. Very dangerous situation. If we had not been able to get to the shoulder when we did we would have likely been hit at high speeds. Vehicle was towed to Heartland Tire Inc at 11438 Jefferson Court, Champlin MN 55316. Upon inspection on [XXX] they found a hole (around 3" diameter) in the engine block. We have reached out to Kia 5 different times only able to speak to one person who suggested we pay Kia to investigate what happened, they have no interest in exploring this issue without charging us. Therefore with a current estimate of $9316.84 we have made the decision to scrap the vehicle. There were no warning lamps on prior to pulling over. After pulling over the engine, oil and possibly a third lamp were lit up. For about 10 mins we had no power after turning off the vehicle (even to put the windows down, another safety concern) I was able to open the front passenger window until the I could get some power and roll down some windows. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While driving from La Crosse WI to Champlin, MN on [XXX] I noticed car was not responding as much as usual when pressing gas and might have been making some clicking type noises but lots of other noises in and around vehicle could not tell for sure. Then suddenly heard very loud clanking and banging sounds and saw smoke come out of engine, I pulled over. Upon pulling over I discovered a large oil leak under the vehicle and oil pouring out. This happened while on a highway about to merge onto a freeway. I was 34weeks pregnant and had 3 kids in the vehicle. We were barely able to make it to the shoulder before stopping. Cars were not slowing down passing us. Very dangerous situation. If we had not been able to get to the shoulder when we did we would have likely been hit at high speeds. Vehicle was towed to Heartland Tire Inc at 11438 Jefferson Court, Champlin MN 55316. Upon inspection on [XXX] they found a hole (around 3" diameter) in the engine block. We have reached out to Kia 5 different times only able to speak to one person who suggested we pay Kia to investigate what happened, they have no interest in exploring this issue without charging us. Therefore with a current estimate of $9316.84 we have made the decision to scrap the vehicle. There were no warning lamps on prior to pulling over. After pulling over the engine, oil and possibly a third lamp were lit up. For about 10 mins we had no power after turning off the vehicle (even to put the windows down, another safety concern) I was able to open the front passenger window until the I could get some power and roll down some windows. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11589310
Recall Date: May 17, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving from La Crosse WI to Champlin, MN on [XXX] I noticed car was not responding as much as usual when pressing gas and might have been making some clicking type noises but lots of other noises in and around vehicle could not tell for sure. Then suddenly heard very loud clanking and banging sounds and saw smoke come out of engine, I pulled over. Upon pulling over I discovered a large oil leak under the vehicle and oil pouring out. This happened while on a highway about to merge onto a freeway. I was 34weeks pregnant and had 3 kids in the vehicle. We were barely able to make it to the shoulder before stopping. Cars were not slowing down passing us. Very dangerous situation. If we had not been able to get to the shoulder when we did we would have likely been hit at high speeds. Vehicle was towed to Heartland Tire Inc at 11438 Jefferson Court, Champlin MN 55316. Upon inspection on [XXX] they found a hole (around 3" diameter) in the engine block. We have reached out to Kia 5 different times only able to speak to one person who suggested we pay Kia to investigate what happened, they have no interest in exploring this issue without charging us. Therefore with a current estimate of $9316.84 we have made the decision to scrap the vehicle. There were no warning lamps on prior to pulling over. After pulling over the engine, oil and possibly a third lamp were lit up. For about 10 mins we had no power after turning off the vehicle (even to put the windows down, another safety concern) I was able to open the front passenger window until the I could get some power and roll down some windows. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While driving from La Crosse WI to Champlin, MN on [XXX] I noticed car was not responding as much as usual when pressing gas and might have been making some clicking type noises but lots of other noises in and around vehicle could not tell for sure. Then suddenly heard very loud clanking and banging sounds and saw smoke come out of engine, I pulled over. Upon pulling over I discovered a large oil leak under the vehicle and oil pouring out. This happened while on a highway about to merge onto a freeway. I was 34weeks pregnant and had 3 kids in the vehicle. We were barely able to make it to the shoulder before stopping. Cars were not slowing down passing us. Very dangerous situation. If we had not been able to get to the shoulder when we did we would have likely been hit at high speeds. Vehicle was towed to Heartland Tire Inc at 11438 Jefferson Court, Champlin MN 55316. Upon inspection on [XXX] they found a hole (around 3" diameter) in the engine block. We have reached out to Kia 5 different times only able to speak to one person who suggested we pay Kia to investigate what happened, they have no interest in exploring this issue without charging us. Therefore with a current estimate of $9316.84 we have made the decision to scrap the vehicle. There were no warning lamps on prior to pulling over. After pulling over the engine, oil and possibly a third lamp were lit up. For about 10 mins we had no power after turning off the vehicle (even to put the windows down, another safety concern) I was able to open the front passenger window until the I could get some power and roll down some windows. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While driving from La Crosse WI to Champlin, MN on [XXX] I noticed car was not responding as much as usual when pressing gas and might have been making some clicking type noises but lots of other noises in and around vehicle could not tell for sure. Then suddenly heard very loud clanking and banging sounds and saw smoke come out of engine, I pulled over. Upon pulling over I discovered a large oil leak under the vehicle and oil pouring out. This happened while on a highway about to merge onto a freeway. I was 34weeks pregnant and had 3 kids in the vehicle. We were barely able to make it to the shoulder before stopping. Cars were not slowing down passing us. Very dangerous situation. If we had not been able to get to the shoulder when we did we would have likely been hit at high speeds. Vehicle was towed to Heartland Tire Inc at 11438 Jefferson Court, Champlin MN 55316. Upon inspection on [XXX] they found a hole (around 3" diameter) in the engine block. We have reached out to Kia 5 different times only able to speak to one person who suggested we pay Kia to investigate what happened, they have no interest in exploring this issue without charging us. Therefore with a current estimate of $9316.84 we have made the decision to scrap the vehicle. There were no warning lamps on prior to pulling over. After pulling over the engine, oil and possibly a third lamp were lit up. For about 10 mins we had no power after turning off the vehicle (even to put the windows down, another safety concern) I was able to open the front passenger window until the I could get some power and roll down some windows. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11589310
Recall Date: May 17, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Noticed power loss in engine, engine started knocking, on the way to the mechanic the motor seized up, oil changed per manufacturer specs every 5,000 miles
Corrective Action:
Noticed power loss in engine, engine started knocking, on the way to the mechanic the motor seized up, oil changed per manufacturer specs every 5,000 miles
Additional Notes:
Noticed power loss in engine, engine started knocking, on the way to the mechanic the motor seized up, oil changed per manufacturer specs every 5,000 miles
Mfg Campaign: 11589350
Recall Date: May 17, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was driving my vehicle when my car engine started making a large grinding noise and there were zero sensors going off about anything wrong. I immediately pulled over and saw oil just dumping out of the engine
Corrective Action:
I was driving my vehicle when my car engine started making a large grinding noise and there were zero sensors going off about anything wrong. I immediately pulled over and saw oil just dumping out of the engine
Additional Notes:
I was driving my vehicle when my car engine started making a large grinding noise and there were zero sensors going off about anything wrong. I immediately pulled over and saw oil just dumping out of the engine
Mfg Campaign: 11586941
Recall Date: May 4, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The vehicle suddenly and without warning lost all power on an interstate. Could not accelerate past 20mph, with my wife and kids in the car. We were stuck on the side of the road, going only 20mph in a 65mph area. The check engine light came on. Upon further investigation, the vehicle suddenly burned up all oil inside the engine. We put 5.5 quarts in, and it took every bit of it. There was barely any in the engine. We were about due for an oil change, but not grossly overdue. This is an extreme safety risk as there is no warning and no explanation for why the engine suddenly is without oil. We could have EASILY killed the engine if we had driven it any further.
Corrective Action:
The vehicle suddenly and without warning lost all power on an interstate. Could not accelerate past 20mph, with my wife and kids in the car. We were stuck on the side of the road, going only 20mph in a 65mph area. The check engine light came on. Upon further investigation, the vehicle suddenly burned up all oil inside the engine. We put 5.5 quarts in, and it took every bit of it. There was barely any in the engine. We were about due for an oil change, but not grossly overdue. This is an extreme safety risk as there is no warning and no explanation for why the engine suddenly is without oil. We could have EASILY killed the engine if we had driven it any further.
Additional Notes:
The vehicle suddenly and without warning lost all power on an interstate. Could not accelerate past 20mph, with my wife and kids in the car. We were stuck on the side of the road, going only 20mph in a 65mph area. The check engine light came on. Upon further investigation, the vehicle suddenly burned up all oil inside the engine. We put 5.5 quarts in, and it took every bit of it. There was barely any in the engine. We were about due for an oil change, but not grossly overdue. This is an extreme safety risk as there is no warning and no explanation for why the engine suddenly is without oil. We could have EASILY killed the engine if we had driven it any further.
Mfg Campaign: 11585987
Recall Date: Apr 29, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
According to the my local Kia dealer, the head gasket is blown. There was no warning indicators. It was driving perfect until suddenly the engine temperature spiked and I immediately had it towed to the dealer in which they want $13,000 to fix it.
Corrective Action:
According to the my local Kia dealer, the head gasket is blown. There was no warning indicators. It was driving perfect until suddenly the engine temperature spiked and I immediately had it towed to the dealer in which they want $13,000 to fix it.
Additional Notes:
According to the my local Kia dealer, the head gasket is blown. There was no warning indicators. It was driving perfect until suddenly the engine temperature spiked and I immediately had it towed to the dealer in which they want $13,000 to fix it.
Mfg Campaign: 11585532
Recall Date: Apr 26, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine seized without warning. Oil was empty, no warning light or any indication at all, just died. Lost all power in middle of traffic, couldn’t steer or control the car. Luckily managed to direct into someone’s driveway, but was left half blocking the road until tow truck came
Corrective Action:
Engine seized without warning. Oil was empty, no warning light or any indication at all, just died. Lost all power in middle of traffic, couldn’t steer or control the car. Luckily managed to direct into someone’s driveway, but was left half blocking the road until tow truck came
Additional Notes:
Engine seized without warning. Oil was empty, no warning light or any indication at all, just died. Lost all power in middle of traffic, couldn’t steer or control the car. Luckily managed to direct into someone’s driveway, but was left half blocking the road until tow truck came
Mfg Campaign: 11582474
Recall Date: Apr 11, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine failure at 155,540 miles. Presented a knocking sound. When evaluated by the dealership, metal fragments were present at the oil pan, indicating internal breakage. The driver was traveling on a highway when noticed the knocking, the engine could have ceased and locked during the trip, putting occupants at severe risk.
Corrective Action:
Engine failure at 155,540 miles. Presented a knocking sound. When evaluated by the dealership, metal fragments were present at the oil pan, indicating internal breakage. The driver was traveling on a highway when noticed the knocking, the engine could have ceased and locked during the trip, putting occupants at severe risk.
Additional Notes:
Engine failure at 155,540 miles. Presented a knocking sound. When evaluated by the dealership, metal fragments were present at the oil pan, indicating internal breakage. The driver was traveling on a highway when noticed the knocking, the engine could have ceased and locked during the trip, putting occupants at severe risk.
Mfg Campaign: 11581951
Recall Date: Apr 9, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving down the highway we noticed the rpm’s were getting high while accelerating. There were no warning indicators on the dash and the car recently passed state emissions. By the time we could safely pull over there was a knocking sound from the engine. We checked the oil and could not get a reading. We added oil but it was too late, the engine has severe damage. The entire time there were no warning lights or other indications that anything was wrong.
Corrective Action:
While driving down the highway we noticed the rpm’s were getting high while accelerating. There were no warning indicators on the dash and the car recently passed state emissions. By the time we could safely pull over there was a knocking sound from the engine. We checked the oil and could not get a reading. We added oil but it was too late, the engine has severe damage. The entire time there were no warning lights or other indications that anything was wrong.
Additional Notes:
While driving down the highway we noticed the rpm’s were getting high while accelerating. There were no warning indicators on the dash and the car recently passed state emissions. By the time we could safely pull over there was a knocking sound from the engine. We checked the oil and could not get a reading. We added oil but it was too late, the engine has severe damage. The entire time there were no warning lights or other indications that anything was wrong.
Mfg Campaign: 11581645
Recall Date: Apr 8, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Head bolts pulled out of block causing head gasket to fail needing engine replaced
Corrective Action:
Head bolts pulled out of block causing head gasket to fail needing engine replaced
Additional Notes:
Head bolts pulled out of block causing head gasket to fail needing engine replaced
Mfg Campaign: 11581152
Recall Date: Apr 4, 2024
Kia America, Inc.
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
Tire separation on all 4 tires. Cooper Adventure Tour 235/65R17 M+S. DOT U981 1NN 5121 H07R
Corrective Action:
Tire separation on all 4 tires. Cooper Adventure Tour 235/65R17 M+S. DOT U981 1NN 5121 H07R
Additional Notes:
Tire separation on all 4 tires. Cooper Adventure Tour 235/65R17 M+S. DOT U981 1NN 5121 H07R
Mfg Campaign: 11580701
Recall Date: Apr 2, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On 25 March 2024, my wife was driving our 2016 Kia Sedona with my two children. Without warning, the engine stopped, the vehicle jolted to a halt, and my wife was left stranded in the middle of the road with no ability to pull the vehicle onto the shoulder. She was only traveling about 15 miles per hour at the time and no one was no crash or injuries, but at higher speeds this could have been disastrous. We had the vehicle towed to a Kia dealership, and after performing diagnostics and inspecting the vehicle, we were told that the engine "seized" and that they were unable to provide a more detailed explanation. They also said that it could take months to replace the engine (a $10,000 plus repair) and that our only immediate recourse was to buy a new vehicle. For additional context, the vehicle has about 150,000 miles on it, we have kept up with all recommended maintenance and oil changes, and there were no warning lights, check engine lights, or low oil lights present. We had also had the vehicle inspected as part of a recent oil change, and a mechanic ran diagnostics and changed some of the necessary fluids. In summary, the vehicle was in good shape, well maintained, and there was no warning for the sudden engine failure that could have been catastrophic at high speeds.
Corrective Action:
On 25 March 2024, my wife was driving our 2016 Kia Sedona with my two children. Without warning, the engine stopped, the vehicle jolted to a halt, and my wife was left stranded in the middle of the road with no ability to pull the vehicle onto the shoulder. She was only traveling about 15 miles per hour at the time and no one was no crash or injuries, but at higher speeds this could have been disastrous. We had the vehicle towed to a Kia dealership, and after performing diagnostics and inspecting the vehicle, we were told that the engine "seized" and that they were unable to provide a more detailed explanation. They also said that it could take months to replace the engine (a $10,000 plus repair) and that our only immediate recourse was to buy a new vehicle. For additional context, the vehicle has about 150,000 miles on it, we have kept up with all recommended maintenance and oil changes, and there were no warning lights, check engine lights, or low oil lights present. We had also had the vehicle inspected as part of a recent oil change, and a mechanic ran diagnostics and changed some of the necessary fluids. In summary, the vehicle was in good shape, well maintained, and there was no warning for the sudden engine failure that could have been catastrophic at high speeds.
Additional Notes:
On 25 March 2024, my wife was driving our 2016 Kia Sedona with my two children. Without warning, the engine stopped, the vehicle jolted to a halt, and my wife was left stranded in the middle of the road with no ability to pull the vehicle onto the shoulder. She was only traveling about 15 miles per hour at the time and no one was no crash or injuries, but at higher speeds this could have been disastrous. We had the vehicle towed to a Kia dealership, and after performing diagnostics and inspecting the vehicle, we were told that the engine "seized" and that they were unable to provide a more detailed explanation. They also said that it could take months to replace the engine (a $10,000 plus repair) and that our only immediate recourse was to buy a new vehicle. For additional context, the vehicle has about 150,000 miles on it, we have kept up with all recommended maintenance and oil changes, and there were no warning lights, check engine lights, or low oil lights present. We had also had the vehicle inspected as part of a recent oil change, and a mechanic ran diagnostics and changed some of the necessary fluids. In summary, the vehicle was in good shape, well maintained, and there was no warning for the sudden engine failure that could have been catastrophic at high speeds.
Mfg Campaign: 11580407
Recall Date: Apr 1, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I just purchased this 2016 kia sedona and both of the power sliding doors will make a grinding/popping noise when they close and occasionally will not latch completely making it possible for them to come open when the van is moving. Kia is aware of the problem but did not issue a recall instead made it a service bulletin. I was informed that the warranty only went to 60000 miles and my van is at 83000 so I would have to pay for the repair. This is extremely unsafe and should have been recalled immediately not left to a service bulletin.
Corrective Action:
I just purchased this 2016 kia sedona and both of the power sliding doors will make a grinding/popping noise when they close and occasionally will not latch completely making it possible for them to come open when the van is moving. Kia is aware of the problem but did not issue a recall instead made it a service bulletin. I was informed that the warranty only went to 60000 miles and my van is at 83000 so I would have to pay for the repair. This is extremely unsafe and should have been recalled immediately not left to a service bulletin.
Additional Notes:
I just purchased this 2016 kia sedona and both of the power sliding doors will make a grinding/popping noise when they close and occasionally will not latch completely making it possible for them to come open when the van is moving. Kia is aware of the problem but did not issue a recall instead made it a service bulletin. I was informed that the warranty only went to 60000 miles and my van is at 83000 so I would have to pay for the repair. This is extremely unsafe and should have been recalled immediately not left to a service bulletin.
Mfg Campaign: 11578537
Recall Date: Mar 20, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
2016 Kia Sedona 3.3L V6 Engine overheating due to head gasket failure and coolant leakage, which subsequently caused noxious fumes to enter the cabin of the car which is a health risk especially for people who suffer from asthma, chronic diseases, or other high-risk populations such as pregnant women or children. While travelling with my family of five (including three children), we noticed an intermittent smell inside the cabin of the car while the air-conditioning was turned on, which days later we realized were engine coolant fumes. There was no warning light or indication of head gasket failure with coolant leakage. We were all exposed to these engine fumes inside the cabin, which contain ethylene glycol, that likely caused two children to feel nauseous and an adult with diagnosed asthma felt headaches and shortness of breath. According to the CDC, breathing ethylene glycol vapors may irritate eyes and lungs (source: [XXX] ). Kia acknowledges that a coolant smell may be experienced in the 2016-2017 Kia Sorento’s vehicles equipped with the 3.3L V6 engine [XXX], which is the same engine that is equipped in the 2016 Kia Sedona. We confirmed the 2016 Kia Sedona experienced a head gasket failure from an authorized Kia dealership and repair shop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
2016 Kia Sedona 3.3L V6 Engine overheating due to head gasket failure and coolant leakage, which subsequently caused noxious fumes to enter the cabin of the car which is a health risk especially for people who suffer from asthma, chronic diseases, or other high-risk populations such as pregnant women or children. While travelling with my family of five (including three children), we noticed an intermittent smell inside the cabin of the car while the air-conditioning was turned on, which days later we realized were engine coolant fumes. There was no warning light or indication of head gasket failure with coolant leakage. We were all exposed to these engine fumes inside the cabin, which contain ethylene glycol, that likely caused two children to feel nauseous and an adult with diagnosed asthma felt headaches and shortness of breath. According to the CDC, breathing ethylene glycol vapors may irritate eyes and lungs (source: [XXX] ). Kia acknowledges that a coolant smell may be experienced in the 2016-2017 Kia Sorento’s vehicles equipped with the 3.3L V6 engine [XXX], which is the same engine that is equipped in the 2016 Kia Sedona. We confirmed the 2016 Kia Sedona experienced a head gasket failure from an authorized Kia dealership and repair shop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
2016 Kia Sedona 3.3L V6 Engine overheating due to head gasket failure and coolant leakage, which subsequently caused noxious fumes to enter the cabin of the car which is a health risk especially for people who suffer from asthma, chronic diseases, or other high-risk populations such as pregnant women or children. While travelling with my family of five (including three children), we noticed an intermittent smell inside the cabin of the car while the air-conditioning was turned on, which days later we realized were engine coolant fumes. There was no warning light or indication of head gasket failure with coolant leakage. We were all exposed to these engine fumes inside the cabin, which contain ethylene glycol, that likely caused two children to feel nauseous and an adult with diagnosed asthma felt headaches and shortness of breath. According to the CDC, breathing ethylene glycol vapors may irritate eyes and lungs (source: [XXX] ). Kia acknowledges that a coolant smell may be experienced in the 2016-2017 Kia Sorento’s vehicles equipped with the 3.3L V6 engine [XXX], which is the same engine that is equipped in the 2016 Kia Sedona. We confirmed the 2016 Kia Sedona experienced a head gasket failure from an authorized Kia dealership and repair shop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11576951
Recall Date: Mar 12, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact's daughter owns a 2016 Kia Sedona. The contact stated while driving at various speeds, the vehicle stalled without warning. The vehicle was taken to a dealer where the vehicle was diagnosed with engine failure and the contact's daughter was provided an estimate for the repair. The failure persisted, and the vehicle was towed to an independent mechanic where it remained in their possession. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was unknown. The VIN was not available.
Corrective Action:
The contact's daughter owns a 2016 Kia Sedona. The contact stated while driving at various speeds, the vehicle stalled without warning. The vehicle was taken to a dealer where the vehicle was diagnosed with engine failure and the contact's daughter was provided an estimate for the repair. The failure persisted, and the vehicle was towed to an independent mechanic where it remained in their possession. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was unknown. The VIN was not available.
Additional Notes:
The contact's daughter owns a 2016 Kia Sedona. The contact stated while driving at various speeds, the vehicle stalled without warning. The vehicle was taken to a dealer where the vehicle was diagnosed with engine failure and the contact's daughter was provided an estimate for the repair. The failure persisted, and the vehicle was towed to an independent mechanic where it remained in their possession. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was unknown. The VIN was not available.
Mfg Campaign: 11576578
Recall Date: Mar 11, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
No lights on the dash, no maintenance or check engine lights. The van began making noises under the hood and then blowing white smoke from the exhaust. The electrical connectors to the fan were melted and hot. To the cooling fan, radiator, etc. The fan connector caused the car to over heat.
Corrective Action:
No lights on the dash, no maintenance or check engine lights. The van began making noises under the hood and then blowing white smoke from the exhaust. The electrical connectors to the fan were melted and hot. To the cooling fan, radiator, etc. The fan connector caused the car to over heat.
Additional Notes:
No lights on the dash, no maintenance or check engine lights. The van began making noises under the hood and then blowing white smoke from the exhaust. The electrical connectors to the fan were melted and hot. To the cooling fan, radiator, etc. The fan connector caused the car to over heat.
Mfg Campaign: 11576715
Recall Date: Mar 11, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
No lights on the dash, no maintenance or check engine lights. The van began making noises under the hood and then blowing white smoke from the exhaust. The electrical connectors to the fan were melted and hot. To the cooling fan, radiator, etc. The fan connector caused the car to over heat.
Corrective Action:
No lights on the dash, no maintenance or check engine lights. The van began making noises under the hood and then blowing white smoke from the exhaust. The electrical connectors to the fan were melted and hot. To the cooling fan, radiator, etc. The fan connector caused the car to over heat.
Additional Notes:
No lights on the dash, no maintenance or check engine lights. The van began making noises under the hood and then blowing white smoke from the exhaust. The electrical connectors to the fan were melted and hot. To the cooling fan, radiator, etc. The fan connector caused the car to over heat.
Mfg Campaign: 11576715
Recall Date: Mar 11, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Sedona. The contact stated while driving at approximately 35 MPH, he heard an abnormal clicking noise coming from the engine compartment. The contact stated no warning light was illuminated. The contact drove the vehicle back to the residence and checked the oil and the coolant level. The contact stated that there was coolant leaking and that the oil level was low. The contact stated he filled the coolant reservoir and topped off the oil level and continued to drive the vehicle. The contact stated that he heard a loud clicking sound however, there was no warning light illuminated. The contact drove the vehicle to a local dealer who diagnosed the vehicle and informed the contact that the head gasket was blown, and that coolant had leaked into the long block. The contact stated that the dealer advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Action Number: DP24002 (Engine). The failure mileage was approximately 116,000.
Corrective Action:
The contact owns a 2016 Kia Sedona. The contact stated while driving at approximately 35 MPH, he heard an abnormal clicking noise coming from the engine compartment. The contact stated no warning light was illuminated. The contact drove the vehicle back to the residence and checked the oil and the coolant level. The contact stated that there was coolant leaking and that the oil level was low. The contact stated he filled the coolant reservoir and topped off the oil level and continued to drive the vehicle. The contact stated that he heard a loud clicking sound however, there was no warning light illuminated. The contact drove the vehicle to a local dealer who diagnosed the vehicle and informed the contact that the head gasket was blown, and that coolant had leaked into the long block. The contact stated that the dealer advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Action Number: DP24002 (Engine). The failure mileage was approximately 116,000.
Additional Notes:
The contact owns a 2016 Kia Sedona. The contact stated while driving at approximately 35 MPH, he heard an abnormal clicking noise coming from the engine compartment. The contact stated no warning light was illuminated. The contact drove the vehicle back to the residence and checked the oil and the coolant level. The contact stated that there was coolant leaking and that the oil level was low. The contact stated he filled the coolant reservoir and topped off the oil level and continued to drive the vehicle. The contact stated that he heard a loud clicking sound however, there was no warning light illuminated. The contact drove the vehicle to a local dealer who diagnosed the vehicle and informed the contact that the head gasket was blown, and that coolant had leaked into the long block. The contact stated that the dealer advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Action Number: DP24002 (Engine). The failure mileage was approximately 116,000.
Mfg Campaign: 11575278
Recall Date: Mar 4, 2024
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Kia Sedona. The contact stated while driving at approximately 35 MPH, he heard an abnormal clicking noise coming from the engine compartment. The contact stated no warning light was illuminated. The contact drove the vehicle back to the residence and checked the oil and the coolant level. The contact stated that there was coolant leaking and that the oil level was low. The contact stated he filled the coolant reservoir and topped off the oil level and continued to drive the vehicle. The contact stated that he heard a loud clicking sound however, there was no warning light illuminated. The contact drove the vehicle to a local dealer who diagnosed the vehicle and informed the contact that the head gasket was blown, and that coolant had leaked into the long block. The contact stated that the dealer advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Action Number: DP24002 (Engine). The failure mileage was approximately 116,000.
Corrective Action:
The contact owns a 2016 Kia Sedona. The contact stated while driving at approximately 35 MPH, he heard an abnormal clicking noise coming from the engine compartment. The contact stated no warning light was illuminated. The contact drove the vehicle back to the residence and checked the oil and the coolant level. The contact stated that there was coolant leaking and that the oil level was low. The contact stated he filled the coolant reservoir and topped off the oil level and continued to drive the vehicle. The contact stated that he heard a loud clicking sound however, there was no warning light illuminated. The contact drove the vehicle to a local dealer who diagnosed the vehicle and informed the contact that the head gasket was blown, and that coolant had leaked into the long block. The contact stated that the dealer advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Action Number: DP24002 (Engine). The failure mileage was approximately 116,000.
Additional Notes:
The contact owns a 2016 Kia Sedona. The contact stated while driving at approximately 35 MPH, he heard an abnormal clicking noise coming from the engine compartment. The contact stated no warning light was illuminated. The contact drove the vehicle back to the residence and checked the oil and the coolant level. The contact stated that there was coolant leaking and that the oil level was low. The contact stated he filled the coolant reservoir and topped off the oil level and continued to drive the vehicle. The contact stated that he heard a loud clicking sound however, there was no warning light illuminated. The contact drove the vehicle to a local dealer who diagnosed the vehicle and informed the contact that the head gasket was blown, and that coolant had leaked into the long block. The contact stated that the dealer advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Action Number: DP24002 (Engine). The failure mileage was approximately 116,000.
Mfg Campaign: 11575278
Recall Date: Mar 4, 2024
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