Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016 Sedona and Sorento vehicles. The vehicles may have been manufactured with faulty automatic transmission shift lever assembly components, preventing the shift lever from locking, which can allow the vehicle to rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC246
Recall Date: Aug 10, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC217
Recall Date: Sep 17, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2015-2018 Sedona vehicles equipped with manually-adjusted front passenger seats. Over time, the Occupant Detection System (ODS) wiring harness located underneath the front passenger seat may break from the seat being occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC175
Recall Date: Feb 19, 2019
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2015-2018 Kia Sedona vehicles equipped with a power sliding door (PSD). The PSD may not auto-reverse when its closing is obstructed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC164
Recall Date: May 23, 2018
Consumer Complaints
315 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The engine light came on sunday 25 Feb, I took it to autozone the next am and had the code read, it was for the crankshaft alignment sensor. My mechanic told me it may be several issues when that code came up and I should have it serviced soon but that it wasn't an emergency. The following day it had a new code show up on the entertainment system on the way home from my wifes job. The engine began to shake a bit and the engine light began to blink, it would not accelerate smoothly but as there were no safe places to stop my wife drove it the 3 miles home. It went in that night and was looked at Wednesday. It threw codes p0300, p0019, p0024, p0302, p0304, p0306 it was missing 5 quarts of oil (no warning light) 3 cylinders misfiring, timing codes, fuel samples were taken and were normal. The mechanic said there were no contributing factors to the engine failure other than poor design. As I have a 7 person house and need a second vehicle I have no choice but to trade it in tomorrow and get a new vehicle and roll the negative equity into the new car. My kids need to get to school and both the wife and I to work.
Corrective Action:
The engine light came on sunday 25 Feb, I took it to autozone the next am and had the code read, it was for the crankshaft alignment sensor. My mechanic told me it may be several issues when that code came up and I should have it serviced soon but that it wasn't an emergency. The following day it had a new code show up on the entertainment system on the way home from my wifes job. The engine began to shake a bit and the engine light began to blink, it would not accelerate smoothly but as there were no safe places to stop my wife drove it the 3 miles home. It went in that night and was looked at Wednesday. It threw codes p0300, p0019, p0024, p0302, p0304, p0306 it was missing 5 quarts of oil (no warning light) 3 cylinders misfiring, timing codes, fuel samples were taken and were normal. The mechanic said there were no contributing factors to the engine failure other than poor design. As I have a 7 person house and need a second vehicle I have no choice but to trade it in tomorrow and get a new vehicle and roll the negative equity into the new car. My kids need to get to school and both the wife and I to work.
Additional Notes:
The engine light came on sunday 25 Feb, I took it to autozone the next am and had the code read, it was for the crankshaft alignment sensor. My mechanic told me it may be several issues when that code came up and I should have it serviced soon but that it wasn't an emergency. The following day it had a new code show up on the entertainment system on the way home from my wifes job. The engine began to shake a bit and the engine light began to blink, it would not accelerate smoothly but as there were no safe places to stop my wife drove it the 3 miles home. It went in that night and was looked at Wednesday. It threw codes p0300, p0019, p0024, p0302, p0304, p0306 it was missing 5 quarts of oil (no warning light) 3 cylinders misfiring, timing codes, fuel samples were taken and were normal. The mechanic said there were no contributing factors to the engine failure other than poor design. As I have a 7 person house and need a second vehicle I have no choice but to trade it in tomorrow and get a new vehicle and roll the negative equity into the new car. My kids need to get to school and both the wife and I to work.
Mfg Campaign: 11575366
Recall Date: Mar 4, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving, van went to half power with no warning light. Would not go above 15 MPH. It had recently had an oil change at a KIA dealership, but when we took to the shop, the oil was barely existent and foamy. It is undriveable and 3 different mechanics have said it cannot be fixed without a new engine.
Corrective Action:
While driving, van went to half power with no warning light. Would not go above 15 MPH. It had recently had an oil change at a KIA dealership, but when we took to the shop, the oil was barely existent and foamy. It is undriveable and 3 different mechanics have said it cannot be fixed without a new engine.
Additional Notes:
While driving, van went to half power with no warning light. Would not go above 15 MPH. It had recently had an oil change at a KIA dealership, but when we took to the shop, the oil was barely existent and foamy. It is undriveable and 3 different mechanics have said it cannot be fixed without a new engine.
Mfg Campaign: 11575033
Recall Date: Mar 2, 2024
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving, van went to half power with no warning light. Would not go above 15 MPH. It had recently had an oil change at a KIA dealership, but when we took to the shop, the oil was barely existent and foamy. It is undriveable and 3 different mechanics have said it cannot be fixed without a new engine.
Corrective Action:
While driving, van went to half power with no warning light. Would not go above 15 MPH. It had recently had an oil change at a KIA dealership, but when we took to the shop, the oil was barely existent and foamy. It is undriveable and 3 different mechanics have said it cannot be fixed without a new engine.
Additional Notes:
While driving, van went to half power with no warning light. Would not go above 15 MPH. It had recently had an oil change at a KIA dealership, but when we took to the shop, the oil was barely existent and foamy. It is undriveable and 3 different mechanics have said it cannot be fixed without a new engine.
Mfg Campaign: 11575033
Recall Date: Mar 2, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle shut off while driving for no apparent reason. Vehicle had plenty of fuel and battery measures 12.8 volts with engine off, 13.8 volts when vehicle is on. No error code. Steering and braking stopped working correctly. We were traveling through a parking lot at the time so luckily not at high speed or this could have ended deadly. The vehicle would not immediately start back up, we put it in park, turned the key and the engine would turn over but not start. After 4 or 5 tries it did start, and the only fault to appear was the ABS light which came on and stayed on solid. After parking and shutting the vehicle off and restarting it the ABS light went away. No other fault codes are or were present.
Corrective Action:
Vehicle shut off while driving for no apparent reason. Vehicle had plenty of fuel and battery measures 12.8 volts with engine off, 13.8 volts when vehicle is on. No error code. Steering and braking stopped working correctly. We were traveling through a parking lot at the time so luckily not at high speed or this could have ended deadly. The vehicle would not immediately start back up, we put it in park, turned the key and the engine would turn over but not start. After 4 or 5 tries it did start, and the only fault to appear was the ABS light which came on and stayed on solid. After parking and shutting the vehicle off and restarting it the ABS light went away. No other fault codes are or were present.
Additional Notes:
Vehicle shut off while driving for no apparent reason. Vehicle had plenty of fuel and battery measures 12.8 volts with engine off, 13.8 volts when vehicle is on. No error code. Steering and braking stopped working correctly. We were traveling through a parking lot at the time so luckily not at high speed or this could have ended deadly. The vehicle would not immediately start back up, we put it in park, turned the key and the engine would turn over but not start. After 4 or 5 tries it did start, and the only fault to appear was the ABS light which came on and stayed on solid. After parking and shutting the vehicle off and restarting it the ABS light went away. No other fault codes are or were present.
Mfg Campaign: 11573778
Recall Date: Feb 24, 2024
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
Vehicle shut off while driving for no apparent reason. Vehicle had plenty of fuel and battery measures 12.8 volts with engine off, 13.8 volts when vehicle is on. No error code. Steering and braking stopped working correctly. We were traveling through a parking lot at the time so luckily not at high speed or this could have ended deadly. The vehicle would not immediately start back up, we put it in park, turned the key and the engine would turn over but not start. After 4 or 5 tries it did start, and the only fault to appear was the ABS light which came on and stayed on solid. After parking and shutting the vehicle off and restarting it the ABS light went away. No other fault codes are or were present.
Corrective Action:
Vehicle shut off while driving for no apparent reason. Vehicle had plenty of fuel and battery measures 12.8 volts with engine off, 13.8 volts when vehicle is on. No error code. Steering and braking stopped working correctly. We were traveling through a parking lot at the time so luckily not at high speed or this could have ended deadly. The vehicle would not immediately start back up, we put it in park, turned the key and the engine would turn over but not start. After 4 or 5 tries it did start, and the only fault to appear was the ABS light which came on and stayed on solid. After parking and shutting the vehicle off and restarting it the ABS light went away. No other fault codes are or were present.
Additional Notes:
Vehicle shut off while driving for no apparent reason. Vehicle had plenty of fuel and battery measures 12.8 volts with engine off, 13.8 volts when vehicle is on. No error code. Steering and braking stopped working correctly. We were traveling through a parking lot at the time so luckily not at high speed or this could have ended deadly. The vehicle would not immediately start back up, we put it in park, turned the key and the engine would turn over but not start. After 4 or 5 tries it did start, and the only fault to appear was the ABS light which came on and stayed on solid. After parking and shutting the vehicle off and restarting it the ABS light went away. No other fault codes are or were present.
Mfg Campaign: 11573778
Recall Date: Feb 24, 2024
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle shut off while driving for no apparent reason. Vehicle had plenty of fuel and battery measures 12.8 volts with engine off, 13.8 volts when vehicle is on. No error code. Steering and braking stopped working correctly. We were traveling through a parking lot at the time so luckily not at high speed or this could have ended deadly. The vehicle would not immediately start back up, we put it in park, turned the key and the engine would turn over but not start. After 4 or 5 tries it did start, and the only fault to appear was the ABS light which came on and stayed on solid. After parking and shutting the vehicle off and restarting it the ABS light went away. No other fault codes are or were present.
Corrective Action:
Vehicle shut off while driving for no apparent reason. Vehicle had plenty of fuel and battery measures 12.8 volts with engine off, 13.8 volts when vehicle is on. No error code. Steering and braking stopped working correctly. We were traveling through a parking lot at the time so luckily not at high speed or this could have ended deadly. The vehicle would not immediately start back up, we put it in park, turned the key and the engine would turn over but not start. After 4 or 5 tries it did start, and the only fault to appear was the ABS light which came on and stayed on solid. After parking and shutting the vehicle off and restarting it the ABS light went away. No other fault codes are or were present.
Additional Notes:
Vehicle shut off while driving for no apparent reason. Vehicle had plenty of fuel and battery measures 12.8 volts with engine off, 13.8 volts when vehicle is on. No error code. Steering and braking stopped working correctly. We were traveling through a parking lot at the time so luckily not at high speed or this could have ended deadly. The vehicle would not immediately start back up, we put it in park, turned the key and the engine would turn over but not start. After 4 or 5 tries it did start, and the only fault to appear was the ABS light which came on and stayed on solid. After parking and shutting the vehicle off and restarting it the ABS light went away. No other fault codes are or were present.
Mfg Campaign: 11573778
Recall Date: Feb 24, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
we kept regular maintenance of vehicle and adhering oil change specs. one morning we start the van to let it warm up to go to bus stop, and it is making a TERRIBLE tingling ting a ling ting a ling noise from what seems to be the top end of the engine. We immediately turn it off. We check the oil.... it is BONE DRY. there was no light indicators or warning lamps that came on. it did not run any differently then it has ran in the past. If my son who just gotten his license was driving along our busy highway... it would have been a totallly different outcome. I am fearful for any individuals using this vehicle with their families. the only issue we had that is close to this was in late 2023. we checked our oil and the fluid was burning oil very QUICKLY, like needed oil daily. so we took it to a KIA certified garage, and we paid to have the oil seal replaced. i am still paying the 1800$$ job off! it has ran fine since, but now i am wondering if it really was the seal.... cuz where did the oil go this time????? Again, there are no oil trails, no puddles.... no nothing. Our family is educated on mechanics and general mechanical systems.... and this Kia has been a mechanical monster. We've only had it since Dec 2021. I would like to know if this Kia is WORTH fixing or if these engines are just not worth the effort or MONEY! thank you
Corrective Action:
we kept regular maintenance of vehicle and adhering oil change specs. one morning we start the van to let it warm up to go to bus stop, and it is making a TERRIBLE tingling ting a ling ting a ling noise from what seems to be the top end of the engine. We immediately turn it off. We check the oil.... it is BONE DRY. there was no light indicators or warning lamps that came on. it did not run any differently then it has ran in the past. If my son who just gotten his license was driving along our busy highway... it would have been a totallly different outcome. I am fearful for any individuals using this vehicle with their families. the only issue we had that is close to this was in late 2023. we checked our oil and the fluid was burning oil very QUICKLY, like needed oil daily. so we took it to a KIA certified garage, and we paid to have the oil seal replaced. i am still paying the 1800$$ job off! it has ran fine since, but now i am wondering if it really was the seal.... cuz where did the oil go this time????? Again, there are no oil trails, no puddles.... no nothing. Our family is educated on mechanics and general mechanical systems.... and this Kia has been a mechanical monster. We've only had it since Dec 2021. I would like to know if this Kia is WORTH fixing or if these engines are just not worth the effort or MONEY! thank you
Additional Notes:
we kept regular maintenance of vehicle and adhering oil change specs. one morning we start the van to let it warm up to go to bus stop, and it is making a TERRIBLE tingling ting a ling ting a ling noise from what seems to be the top end of the engine. We immediately turn it off. We check the oil.... it is BONE DRY. there was no light indicators or warning lamps that came on. it did not run any differently then it has ran in the past. If my son who just gotten his license was driving along our busy highway... it would have been a totallly different outcome. I am fearful for any individuals using this vehicle with their families. the only issue we had that is close to this was in late 2023. we checked our oil and the fluid was burning oil very QUICKLY, like needed oil daily. so we took it to a KIA certified garage, and we paid to have the oil seal replaced. i am still paying the 1800$$ job off! it has ran fine since, but now i am wondering if it really was the seal.... cuz where did the oil go this time????? Again, there are no oil trails, no puddles.... no nothing. Our family is educated on mechanics and general mechanical systems.... and this Kia has been a mechanical monster. We've only had it since Dec 2021. I would like to know if this Kia is WORTH fixing or if these engines are just not worth the effort or MONEY! thank you
Mfg Campaign: 11572366
Recall Date: Feb 16, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Our 2016 Kia Sedona SX with the 3.3L engine was consuming engine oil very quickly and experienced overheating. It is available for inspection. One time when the engine overheated, my wife was driving on the highway during a very cold day and had to pull over to stop the car. She had both of our children with her. The engine failed a block test that was performed by an independent mechanic shop. It was also taken to a nearby Kia dealership, and found to have a cracked head gasket, which is the cause of the steel bolts pulling and destroying the threads in the aluminum engine block. Since the dealership said they had to pull the engine apart to inspect it, the engine CANNOT be put back together since the threads are destroyed. There was no indication light that the engine was consuming oil so fast and low. We did get warning light and message when the car was overheating. There was NO indication on the warning lights that oil volume was low.
Corrective Action:
Our 2016 Kia Sedona SX with the 3.3L engine was consuming engine oil very quickly and experienced overheating. It is available for inspection. One time when the engine overheated, my wife was driving on the highway during a very cold day and had to pull over to stop the car. She had both of our children with her. The engine failed a block test that was performed by an independent mechanic shop. It was also taken to a nearby Kia dealership, and found to have a cracked head gasket, which is the cause of the steel bolts pulling and destroying the threads in the aluminum engine block. Since the dealership said they had to pull the engine apart to inspect it, the engine CANNOT be put back together since the threads are destroyed. There was no indication light that the engine was consuming oil so fast and low. We did get warning light and message when the car was overheating. There was NO indication on the warning lights that oil volume was low.
Additional Notes:
Our 2016 Kia Sedona SX with the 3.3L engine was consuming engine oil very quickly and experienced overheating. It is available for inspection. One time when the engine overheated, my wife was driving on the highway during a very cold day and had to pull over to stop the car. She had both of our children with her. The engine failed a block test that was performed by an independent mechanic shop. It was also taken to a nearby Kia dealership, and found to have a cracked head gasket, which is the cause of the steel bolts pulling and destroying the threads in the aluminum engine block. Since the dealership said they had to pull the engine apart to inspect it, the engine CANNOT be put back together since the threads are destroyed. There was no indication light that the engine was consuming oil so fast and low. We did get warning light and message when the car was overheating. There was NO indication on the warning lights that oil volume was low.
Mfg Campaign: 11571044
Recall Date: Feb 9, 2024
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Airbag warning light repeatedly coming on. First time told harness under seat problem paid then reimbursed as recall. Year later on again dealer took care unknown fix. During May of this year same airbag light on when took in for oil change and asked if could fix seat thing again. I'm very short rest of drivers tall so seat moved positions farthest forward to farthest back. Told must make diagnostic appointment earliest February. Today told front passenger side air bag needs to be replaced. Our minivan carries whole family and never in accident but needs new airbag would of replaced sooner if realized not harness but airbag not working! Van has 76,121miles think component should last longer and still work! Paying as told no recall! Dangerous to have light for other than airbag. Reported Kia Manufacturing. Use Dealer Valley KIA, 16272 S. Highland, Fontana, ca Today invoice #6174973/1. Awaiting part to fix.
Corrective Action:
Airbag warning light repeatedly coming on. First time told harness under seat problem paid then reimbursed as recall. Year later on again dealer took care unknown fix. During May of this year same airbag light on when took in for oil change and asked if could fix seat thing again. I'm very short rest of drivers tall so seat moved positions farthest forward to farthest back. Told must make diagnostic appointment earliest February. Today told front passenger side air bag needs to be replaced. Our minivan carries whole family and never in accident but needs new airbag would of replaced sooner if realized not harness but airbag not working! Van has 76,121miles think component should last longer and still work! Paying as told no recall! Dangerous to have light for other than airbag. Reported Kia Manufacturing. Use Dealer Valley KIA, 16272 S. Highland, Fontana, ca Today invoice #6174973/1. Awaiting part to fix.
Additional Notes:
Airbag warning light repeatedly coming on. First time told harness under seat problem paid then reimbursed as recall. Year later on again dealer took care unknown fix. During May of this year same airbag light on when took in for oil change and asked if could fix seat thing again. I'm very short rest of drivers tall so seat moved positions farthest forward to farthest back. Told must make diagnostic appointment earliest February. Today told front passenger side air bag needs to be replaced. Our minivan carries whole family and never in accident but needs new airbag would of replaced sooner if realized not harness but airbag not working! Van has 76,121miles think component should last longer and still work! Paying as told no recall! Dangerous to have light for other than airbag. Reported Kia Manufacturing. Use Dealer Valley KIA, 16272 S. Highland, Fontana, ca Today invoice #6174973/1. Awaiting part to fix.
Mfg Campaign: 11570364
Recall Date: Feb 6, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine failed at less than 90k miles. Kia wants to put a new engine in for $15,000. I bought it used so no 100k mile warranty. I have always had my car serviced at the dealership and never missed a service. This is a common problem and Kia has already been sued by multiple parties including a large class-action suit that resulted in them recalling 3 million cars. There is no warning when this happens. If you are driving on the freeway, as I was with my three kids, this type of failure can lead to loss of control of the car. They need to own up to this problem. People will get hurt/killed as a result of Kia's negligence.
Corrective Action:
Engine failed at less than 90k miles. Kia wants to put a new engine in for $15,000. I bought it used so no 100k mile warranty. I have always had my car serviced at the dealership and never missed a service. This is a common problem and Kia has already been sued by multiple parties including a large class-action suit that resulted in them recalling 3 million cars. There is no warning when this happens. If you are driving on the freeway, as I was with my three kids, this type of failure can lead to loss of control of the car. They need to own up to this problem. People will get hurt/killed as a result of Kia's negligence.
Additional Notes:
Engine failed at less than 90k miles. Kia wants to put a new engine in for $15,000. I bought it used so no 100k mile warranty. I have always had my car serviced at the dealership and never missed a service. This is a common problem and Kia has already been sued by multiple parties including a large class-action suit that resulted in them recalling 3 million cars. There is no warning when this happens. If you are driving on the freeway, as I was with my three kids, this type of failure can lead to loss of control of the car. They need to own up to this problem. People will get hurt/killed as a result of Kia's negligence.
Mfg Campaign: 11568596
Recall Date: Jan 29, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Experienced overheating issues at only 105,000 miles due to leaking cylinder head gasket diagnosed at multiple mechanics, including the local Kia dealership. I was informed that this engine has a common defect where the head gasket bolts strip out of the engine block.
Corrective Action:
Experienced overheating issues at only 105,000 miles due to leaking cylinder head gasket diagnosed at multiple mechanics, including the local Kia dealership. I was informed that this engine has a common defect where the head gasket bolts strip out of the engine block.
Additional Notes:
Experienced overheating issues at only 105,000 miles due to leaking cylinder head gasket diagnosed at multiple mechanics, including the local Kia dealership. I was informed that this engine has a common defect where the head gasket bolts strip out of the engine block.
Mfg Campaign: 11566255
Recall Date: Jan 18, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Sedona. The contact stated that while operating the vehicle, the heater was no longer blowing hot air. Additionally, the engine was overheating. The vehicle was taken to the local mechanic who replaced the thermostat and the water pump, but the failure continued to occur. The vehicle was taken to the local dealer who diagnosed that the rear cylinder head bolts had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 123,000.
Corrective Action:
The contact owns a 2016 Kia Sedona. The contact stated that while operating the vehicle, the heater was no longer blowing hot air. Additionally, the engine was overheating. The vehicle was taken to the local mechanic who replaced the thermostat and the water pump, but the failure continued to occur. The vehicle was taken to the local dealer who diagnosed that the rear cylinder head bolts had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 123,000.
Additional Notes:
The contact owns a 2016 Kia Sedona. The contact stated that while operating the vehicle, the heater was no longer blowing hot air. Additionally, the engine was overheating. The vehicle was taken to the local mechanic who replaced the thermostat and the water pump, but the failure continued to occur. The vehicle was taken to the local dealer who diagnosed that the rear cylinder head bolts had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 123,000.
Mfg Campaign: 11563749
Recall Date: Jan 5, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
There were absolutely no warning lights on my dashboard for the engine, engine oil or anything. I was on a busy 2 lane road with my 7 year old on December 21, 2023 and suddenly the Charging System Warning light and the Immobilizer Indicator came on and the car stopped accelerating. I had to coast off of the road where there was no where to pull over. There are only 61,355 miles on my car and I had just had the safety inspection completed by Kia on September 7, 2023. I had the car towed to the Kia dealership in Leesburg as I always trusted them with servicing my car. They now want me to pay $9,899.72 to replace the long block, starter motor, and intake manifold OR they said they will pay me $500 for my car. The car is in the Kia dealerships lot right now because we would have to tow it somewhere else. The only symptom started 2 days before the incident. When starting the car it made a clicking sound. There were absolutely no other symptoms.
Corrective Action:
There were absolutely no warning lights on my dashboard for the engine, engine oil or anything. I was on a busy 2 lane road with my 7 year old on December 21, 2023 and suddenly the Charging System Warning light and the Immobilizer Indicator came on and the car stopped accelerating. I had to coast off of the road where there was no where to pull over. There are only 61,355 miles on my car and I had just had the safety inspection completed by Kia on September 7, 2023. I had the car towed to the Kia dealership in Leesburg as I always trusted them with servicing my car. They now want me to pay $9,899.72 to replace the long block, starter motor, and intake manifold OR they said they will pay me $500 for my car. The car is in the Kia dealerships lot right now because we would have to tow it somewhere else. The only symptom started 2 days before the incident. When starting the car it made a clicking sound. There were absolutely no other symptoms.
Additional Notes:
There were absolutely no warning lights on my dashboard for the engine, engine oil or anything. I was on a busy 2 lane road with my 7 year old on December 21, 2023 and suddenly the Charging System Warning light and the Immobilizer Indicator came on and the car stopped accelerating. I had to coast off of the road where there was no where to pull over. There are only 61,355 miles on my car and I had just had the safety inspection completed by Kia on September 7, 2023. I had the car towed to the Kia dealership in Leesburg as I always trusted them with servicing my car. They now want me to pay $9,899.72 to replace the long block, starter motor, and intake manifold OR they said they will pay me $500 for my car. The car is in the Kia dealerships lot right now because we would have to tow it somewhere else. The only symptom started 2 days before the incident. When starting the car it made a clicking sound. There were absolutely no other symptoms.
Mfg Campaign: 11562363
Recall Date: Dec 28, 2023
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Potential Consequences:
Valve cover is cracked, loosing coolant and oil, ruining alternator, smoking, smells like it’s burning. Runs rough, dash lights up. Dies while driving
Corrective Action:
Valve cover is cracked, loosing coolant and oil, ruining alternator, smoking, smells like it’s burning. Runs rough, dash lights up. Dies while driving
Additional Notes:
Valve cover is cracked, loosing coolant and oil, ruining alternator, smoking, smells like it’s burning. Runs rough, dash lights up. Dies while driving
Mfg Campaign: 11560833
Recall Date: Dec 19, 2023
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
Coolant all over everything! Mechanics will not touch it. Constantly adding coolant. Can’t drive far. Without overheating. Cracked heater core less then 90,000 miles
Corrective Action:
Coolant all over everything! Mechanics will not touch it. Constantly adding coolant. Can’t drive far. Without overheating. Cracked heater core less then 90,000 miles
Additional Notes:
Coolant all over everything! Mechanics will not touch it. Constantly adding coolant. Can’t drive far. Without overheating. Cracked heater core less then 90,000 miles
Mfg Campaign: 11560835
Recall Date: Dec 19, 2023
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2016 Kia Sedona. The contact stated that while a State Inspection was being performed on the vehicle, it was discovered that water and condensation were present inside the driver's and passenger’s side rear brake light housing. The contact stated that the vehicle failed the safety inspection due to the failure. The water and condensation were removed from the housing and the light bulbs were replaced but the failure reoccurred during the next rainstorm. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not contacted. The failure mileage was 97,000.
Corrective Action:
The contact owns a 2016 Kia Sedona. The contact stated that while a State Inspection was being performed on the vehicle, it was discovered that water and condensation were present inside the driver's and passenger’s side rear brake light housing. The contact stated that the vehicle failed the safety inspection due to the failure. The water and condensation were removed from the housing and the light bulbs were replaced but the failure reoccurred during the next rainstorm. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not contacted. The failure mileage was 97,000.
Additional Notes:
The contact owns a 2016 Kia Sedona. The contact stated that while a State Inspection was being performed on the vehicle, it was discovered that water and condensation were present inside the driver's and passenger’s side rear brake light housing. The contact stated that the vehicle failed the safety inspection due to the failure. The water and condensation were removed from the housing and the light bulbs were replaced but the failure reoccurred during the next rainstorm. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not contacted. The failure mileage was 97,000.
Mfg Campaign: 11560860
Recall Date: Dec 19, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Sedona. The contact became aware that the radiator was overheating while driving. There was no warning light illuminated. The contact replaced the thermostat, the radiator cap, and flushed the coolant and radiator system. While driving at an undisclosed speed, the contact noticed that the temperature gauge was indicating that the vehicle had started overheating. Due to the failure, the vehicle was towed to the dealer. Upon inspection of the vehicle, the mechanic discovered that the head bolts on the cylinder heads had been stretched, causing coolant to leak into the engine cylinders. The contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2016 Kia Sedona. The contact became aware that the radiator was overheating while driving. There was no warning light illuminated. The contact replaced the thermostat, the radiator cap, and flushed the coolant and radiator system. While driving at an undisclosed speed, the contact noticed that the temperature gauge was indicating that the vehicle had started overheating. Due to the failure, the vehicle was towed to the dealer. Upon inspection of the vehicle, the mechanic discovered that the head bolts on the cylinder heads had been stretched, causing coolant to leak into the engine cylinders. The contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2016 Kia Sedona. The contact became aware that the radiator was overheating while driving. There was no warning light illuminated. The contact replaced the thermostat, the radiator cap, and flushed the coolant and radiator system. While driving at an undisclosed speed, the contact noticed that the temperature gauge was indicating that the vehicle had started overheating. Due to the failure, the vehicle was towed to the dealer. Upon inspection of the vehicle, the mechanic discovered that the head bolts on the cylinder heads had been stretched, causing coolant to leak into the engine cylinders. The contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 100,000.
Mfg Campaign: 11560293
Recall Date: Dec 15, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
No warning lights ever came on. We took the vehicle to the KIA dealer because the fan stayed on when we shut off the engine and the heat stopped working. The KIA dealer said the vehicle needs a new engine due to head gasket leakage. This vehicle clearly has a major engine defect that could cause the vehicle to breakdown at any time with a failed engine. How does an engine fail without the engine light ever coming on? The vehicle has been properly maintained with timely oil changes and fluid checks.
Corrective Action:
No warning lights ever came on. We took the vehicle to the KIA dealer because the fan stayed on when we shut off the engine and the heat stopped working. The KIA dealer said the vehicle needs a new engine due to head gasket leakage. This vehicle clearly has a major engine defect that could cause the vehicle to breakdown at any time with a failed engine. How does an engine fail without the engine light ever coming on? The vehicle has been properly maintained with timely oil changes and fluid checks.
Additional Notes:
No warning lights ever came on. We took the vehicle to the KIA dealer because the fan stayed on when we shut off the engine and the heat stopped working. The KIA dealer said the vehicle needs a new engine due to head gasket leakage. This vehicle clearly has a major engine defect that could cause the vehicle to breakdown at any time with a failed engine. How does an engine fail without the engine light ever coming on? The vehicle has been properly maintained with timely oil changes and fluid checks.
Mfg Campaign: 11555387
Recall Date: Nov 16, 2023
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
Potential Consequences:
No warning lights ever came on. We took the vehicle to the KIA dealer because the fan stayed on when we shut off the engine and the heat stopped working. The KIA dealer said the vehicle needs a new engine due to head gasket leakage. This vehicle clearly has a major engine defect that could cause the vehicle to breakdown at any time with a failed engine. How does an engine fail without the engine light ever coming on? The vehicle has been properly maintained with timely oil changes and fluid checks.
Corrective Action:
No warning lights ever came on. We took the vehicle to the KIA dealer because the fan stayed on when we shut off the engine and the heat stopped working. The KIA dealer said the vehicle needs a new engine due to head gasket leakage. This vehicle clearly has a major engine defect that could cause the vehicle to breakdown at any time with a failed engine. How does an engine fail without the engine light ever coming on? The vehicle has been properly maintained with timely oil changes and fluid checks.
Additional Notes:
No warning lights ever came on. We took the vehicle to the KIA dealer because the fan stayed on when we shut off the engine and the heat stopped working. The KIA dealer said the vehicle needs a new engine due to head gasket leakage. This vehicle clearly has a major engine defect that could cause the vehicle to breakdown at any time with a failed engine. How does an engine fail without the engine light ever coming on? The vehicle has been properly maintained with timely oil changes and fluid checks.
Mfg Campaign: 11555387
Recall Date: Nov 16, 2023
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A:Brake shift lock. Yes, available for inspection upon request. Q: How was your safety or the safety of others put at risk? A: Rolled backwards in driveway, injured foot and brake trying to stop vehicle from passenger side; vehicle rolled into neighbor's driveway before rolling forward to complete halt in the middle of the street. Incident on video occurred Sun 11/4 @ 9:51pm CDT. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: No. Not as of yet on Sun 11/4 @ ~11pm CDT. Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: No. Not as of yet on Sun 11/4 @ ~11pm CDT. Q: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A: No.
Corrective Action:
Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A:Brake shift lock. Yes, available for inspection upon request. Q: How was your safety or the safety of others put at risk? A: Rolled backwards in driveway, injured foot and brake trying to stop vehicle from passenger side; vehicle rolled into neighbor's driveway before rolling forward to complete halt in the middle of the street. Incident on video occurred Sun 11/4 @ 9:51pm CDT. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: No. Not as of yet on Sun 11/4 @ ~11pm CDT. Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: No. Not as of yet on Sun 11/4 @ ~11pm CDT. Q: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A: No.
Additional Notes:
Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A:Brake shift lock. Yes, available for inspection upon request. Q: How was your safety or the safety of others put at risk? A: Rolled backwards in driveway, injured foot and brake trying to stop vehicle from passenger side; vehicle rolled into neighbor's driveway before rolling forward to complete halt in the middle of the street. Incident on video occurred Sun 11/4 @ 9:51pm CDT. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: No. Not as of yet on Sun 11/4 @ ~11pm CDT. Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: No. Not as of yet on Sun 11/4 @ ~11pm CDT. Q: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A: No.
Mfg Campaign: 11553613
Recall Date: Nov 4, 2023
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