Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016 Sedona and Sorento vehicles. The vehicles may have been manufactured with faulty automatic transmission shift lever assembly components, preventing the shift lever from locking, which can allow the vehicle to rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC246
Recall Date: Aug 10, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC217
Recall Date: Sep 17, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2015-2018 Sedona vehicles equipped with manually-adjusted front passenger seats. Over time, the Occupant Detection System (ODS) wiring harness located underneath the front passenger seat may break from the seat being occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC175
Recall Date: Feb 19, 2019
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2015-2018 Kia Sedona vehicles equipped with a power sliding door (PSD). The PSD may not auto-reverse when its closing is obstructed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC164
Recall Date: May 23, 2018
Consumer Complaints
315 ComplaintsKia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
* The red airbag dash light comes on only when there is a passenger in the front passenger seat. The "OFF" light by the passenger air bag sign goes off like it should, symbolizing the airbag is turned in. However, the light on the dash coming on has me worried it is defective. *If the passenger airbag does not deploy if needed, that could risk serious injury or death. *This van was sold to us two day ago by a Kia dealership who said it passed all safety inspections. However, since the light only comes on when there is a front passenger, I'm sure it was overlooked. *I am in contact with the dealership we purchased it from. I have not heard back yet. *The warning light came on the first time I had a passenger in the vehicle after purchasing it.
Corrective Action:
* The red airbag dash light comes on only when there is a passenger in the front passenger seat. The "OFF" light by the passenger air bag sign goes off like it should, symbolizing the airbag is turned in. However, the light on the dash coming on has me worried it is defective. *If the passenger airbag does not deploy if needed, that could risk serious injury or death. *This van was sold to us two day ago by a Kia dealership who said it passed all safety inspections. However, since the light only comes on when there is a front passenger, I'm sure it was overlooked. *I am in contact with the dealership we purchased it from. I have not heard back yet. *The warning light came on the first time I had a passenger in the vehicle after purchasing it.
Additional Notes:
* The red airbag dash light comes on only when there is a passenger in the front passenger seat. The "OFF" light by the passenger air bag sign goes off like it should, symbolizing the airbag is turned in. However, the light on the dash coming on has me worried it is defective. *If the passenger airbag does not deploy if needed, that could risk serious injury or death. *This van was sold to us two day ago by a Kia dealership who said it passed all safety inspections. However, since the light only comes on when there is a front passenger, I'm sure it was overlooked. *I am in contact with the dealership we purchased it from. I have not heard back yet. *The warning light came on the first time I had a passenger in the vehicle after purchasing it.
Mfg Campaign: 11523023
Recall Date: May 20, 2023
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2015 Kia Sedona. The contact stated that on various occasions, the gear shift lever seized. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the shift lever assembly needed to be replaced. The contact became aware of NHTSA Campaign Number: 22V612000 (Power Train); however, the VIN was not included in the recall. The contact was informed by the mechanic that the gear shifter failed to shift into drive(D). The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 20,000.
Corrective Action:
The contact owns a 2015 Kia Sedona. The contact stated that on various occasions, the gear shift lever seized. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the shift lever assembly needed to be replaced. The contact became aware of NHTSA Campaign Number: 22V612000 (Power Train); however, the VIN was not included in the recall. The contact was informed by the mechanic that the gear shifter failed to shift into drive(D). The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 20,000.
Additional Notes:
The contact owns a 2015 Kia Sedona. The contact stated that on various occasions, the gear shift lever seized. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the shift lever assembly needed to be replaced. The contact became aware of NHTSA Campaign Number: 22V612000 (Power Train); however, the VIN was not included in the recall. The contact was informed by the mechanic that the gear shifter failed to shift into drive(D). The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 20,000.
Mfg Campaign: 11518651
Recall Date: Apr 24, 2023
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Headlights will shut off while driving. This sometimes will occur on its own, other times, it appears to be caused when using the turn signal lever. The lights will come back on by touching/moving the lever. This is dangerous and could lead to an accident.
Corrective Action:
Headlights will shut off while driving. This sometimes will occur on its own, other times, it appears to be caused when using the turn signal lever. The lights will come back on by touching/moving the lever. This is dangerous and could lead to an accident.
Additional Notes:
Headlights will shut off while driving. This sometimes will occur on its own, other times, it appears to be caused when using the turn signal lever. The lights will come back on by touching/moving the lever. This is dangerous and could lead to an accident.
Mfg Campaign: 11511884
Recall Date: Mar 14, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Headlights will shut off while driving. This sometimes will occur on its own, other times, it appears to be caused when using the turn signal lever. The lights will come back on by touching/moving the lever. This is dangerous and could lead to an accident.
Corrective Action:
Headlights will shut off while driving. This sometimes will occur on its own, other times, it appears to be caused when using the turn signal lever. The lights will come back on by touching/moving the lever. This is dangerous and could lead to an accident.
Additional Notes:
Headlights will shut off while driving. This sometimes will occur on its own, other times, it appears to be caused when using the turn signal lever. The lights will come back on by touching/moving the lever. This is dangerous and could lead to an accident.
Mfg Campaign: 11511884
Recall Date: Mar 14, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WE HAVE A 2016 KIA SEDONA, BOUGHT IN 2017 AS A KIA CERTIFIED. WE HAVE HAD SEVERAL RECALLS SINCE OUR OWNERSHIP. FOR THE LAST 2-3 YEARS WE HAVE DRIVEN IT SPARINGLY. WE TOOK IT TO THE KIA DEALERSHIP FOR REGULAR OIL CHANGE AT 97,000 + MILES. THERE WAS NO MENTION OF ANY MAJOR ENGINE CONCERNS. WE AGAIN TOOK IT IN TO THE KIA DEALERSHIP, FOR A SPARE TIRE CABLE ISSUE AT 99,186 MILES AGAIN NO MENTION OF ENGINE ISSUES. THE KIA DEALERSHIP PERFORMED A MULTIPOINT INSPECTION, AND REPAIRED A TURN SIGNAL ISSUE, AND SUGGESTED SOME OTHER MAINTENANCE ITEMS, THAT WOULD NEED ATTENTION SOON, BRAKES ECT. AT 102,866, WE TOOK THE VEHICLE TO A REPAIR SHOP, WE HAVE USED BEFORE, FOR AN OIL CHANGE. WE WERE INFORMED THAT SOMEONE HAD PUT STOP LEAK IN THE COOLANT SYSTEM. THEY SAID WE SHOULD TAKE IT TO THE DEALERSHIP FOR A HEAD GASKET ISSUE. WE TOOK IT TO ANOTHER FULL SERVICE SHOP, WHERE, THEY DIDN'T DETECT A COOLANT LEAK. WE DID NOTICE COOLANT WAS RUNNING LOW, BUT NONE WAS SPOTTED ON THE GROUND. WE TOOK IT BACK TO THE PREVIOUS REPAIR SHOP, WHERE THEY INFORMED US OF A POSSIBLE BLOWNED HEAD GASKET, BUT COULDN'T CONFIRM, BECAUSE OF OIL ALL OVER THE UNDER CARRIAGE, THROUGH ALL OF THIS THERE WERE NO WARNING SIGNAL OR LIGHTS, UNTIL THE TEMP GAGE MOVED TOWARDS HIGH AND THE OIL LIGHT FLICKERED A COUPLE OF TIMES. WE WERE TOLD THAT THE ENGINE WAS PROBABLY SHOT. THE VEHICLE IS AGAIN AT THE KIA DEALERSHIP. NO RESOLVE YET. WE NOW UNDERSTAND THAT THAT KIA HAS RECALLED QUITE A NUMBER OF THEIR VEHICLES FOR SIMULAR ENGINE ISSUES. WE GOT A RECALL FOR A LEAKING OIL SWITCH, WHICH WE INFORMED THE DEALERSHIP OF. ARE THE KIA SEDONA'S ON THE RECALL LIST?
Corrective Action:
WE HAVE A 2016 KIA SEDONA, BOUGHT IN 2017 AS A KIA CERTIFIED. WE HAVE HAD SEVERAL RECALLS SINCE OUR OWNERSHIP. FOR THE LAST 2-3 YEARS WE HAVE DRIVEN IT SPARINGLY. WE TOOK IT TO THE KIA DEALERSHIP FOR REGULAR OIL CHANGE AT 97,000 + MILES. THERE WAS NO MENTION OF ANY MAJOR ENGINE CONCERNS. WE AGAIN TOOK IT IN TO THE KIA DEALERSHIP, FOR A SPARE TIRE CABLE ISSUE AT 99,186 MILES AGAIN NO MENTION OF ENGINE ISSUES. THE KIA DEALERSHIP PERFORMED A MULTIPOINT INSPECTION, AND REPAIRED A TURN SIGNAL ISSUE, AND SUGGESTED SOME OTHER MAINTENANCE ITEMS, THAT WOULD NEED ATTENTION SOON, BRAKES ECT. AT 102,866, WE TOOK THE VEHICLE TO A REPAIR SHOP, WE HAVE USED BEFORE, FOR AN OIL CHANGE. WE WERE INFORMED THAT SOMEONE HAD PUT STOP LEAK IN THE COOLANT SYSTEM. THEY SAID WE SHOULD TAKE IT TO THE DEALERSHIP FOR A HEAD GASKET ISSUE. WE TOOK IT TO ANOTHER FULL SERVICE SHOP, WHERE, THEY DIDN'T DETECT A COOLANT LEAK. WE DID NOTICE COOLANT WAS RUNNING LOW, BUT NONE WAS SPOTTED ON THE GROUND. WE TOOK IT BACK TO THE PREVIOUS REPAIR SHOP, WHERE THEY INFORMED US OF A POSSIBLE BLOWNED HEAD GASKET, BUT COULDN'T CONFIRM, BECAUSE OF OIL ALL OVER THE UNDER CARRIAGE, THROUGH ALL OF THIS THERE WERE NO WARNING SIGNAL OR LIGHTS, UNTIL THE TEMP GAGE MOVED TOWARDS HIGH AND THE OIL LIGHT FLICKERED A COUPLE OF TIMES. WE WERE TOLD THAT THE ENGINE WAS PROBABLY SHOT. THE VEHICLE IS AGAIN AT THE KIA DEALERSHIP. NO RESOLVE YET. WE NOW UNDERSTAND THAT THAT KIA HAS RECALLED QUITE A NUMBER OF THEIR VEHICLES FOR SIMULAR ENGINE ISSUES. WE GOT A RECALL FOR A LEAKING OIL SWITCH, WHICH WE INFORMED THE DEALERSHIP OF. ARE THE KIA SEDONA'S ON THE RECALL LIST?
Additional Notes:
WE HAVE A 2016 KIA SEDONA, BOUGHT IN 2017 AS A KIA CERTIFIED. WE HAVE HAD SEVERAL RECALLS SINCE OUR OWNERSHIP. FOR THE LAST 2-3 YEARS WE HAVE DRIVEN IT SPARINGLY. WE TOOK IT TO THE KIA DEALERSHIP FOR REGULAR OIL CHANGE AT 97,000 + MILES. THERE WAS NO MENTION OF ANY MAJOR ENGINE CONCERNS. WE AGAIN TOOK IT IN TO THE KIA DEALERSHIP, FOR A SPARE TIRE CABLE ISSUE AT 99,186 MILES AGAIN NO MENTION OF ENGINE ISSUES. THE KIA DEALERSHIP PERFORMED A MULTIPOINT INSPECTION, AND REPAIRED A TURN SIGNAL ISSUE, AND SUGGESTED SOME OTHER MAINTENANCE ITEMS, THAT WOULD NEED ATTENTION SOON, BRAKES ECT. AT 102,866, WE TOOK THE VEHICLE TO A REPAIR SHOP, WE HAVE USED BEFORE, FOR AN OIL CHANGE. WE WERE INFORMED THAT SOMEONE HAD PUT STOP LEAK IN THE COOLANT SYSTEM. THEY SAID WE SHOULD TAKE IT TO THE DEALERSHIP FOR A HEAD GASKET ISSUE. WE TOOK IT TO ANOTHER FULL SERVICE SHOP, WHERE, THEY DIDN'T DETECT A COOLANT LEAK. WE DID NOTICE COOLANT WAS RUNNING LOW, BUT NONE WAS SPOTTED ON THE GROUND. WE TOOK IT BACK TO THE PREVIOUS REPAIR SHOP, WHERE THEY INFORMED US OF A POSSIBLE BLOWNED HEAD GASKET, BUT COULDN'T CONFIRM, BECAUSE OF OIL ALL OVER THE UNDER CARRIAGE, THROUGH ALL OF THIS THERE WERE NO WARNING SIGNAL OR LIGHTS, UNTIL THE TEMP GAGE MOVED TOWARDS HIGH AND THE OIL LIGHT FLICKERED A COUPLE OF TIMES. WE WERE TOLD THAT THE ENGINE WAS PROBABLY SHOT. THE VEHICLE IS AGAIN AT THE KIA DEALERSHIP. NO RESOLVE YET. WE NOW UNDERSTAND THAT THAT KIA HAS RECALLED QUITE A NUMBER OF THEIR VEHICLES FOR SIMULAR ENGINE ISSUES. WE GOT A RECALL FOR A LEAKING OIL SWITCH, WHICH WE INFORMED THE DEALERSHIP OF. ARE THE KIA SEDONA'S ON THE RECALL LIST?
Mfg Campaign: 11505224
Recall Date: Feb 2, 2023
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The taillight housings accumulate standing water due to cracking of the plastic on the back of the tail light housing. This water leads to corrosion of the brake light bulb socket, which then leads to an inoperative brake light.
Corrective Action:
The taillight housings accumulate standing water due to cracking of the plastic on the back of the tail light housing. This water leads to corrosion of the brake light bulb socket, which then leads to an inoperative brake light.
Additional Notes:
The taillight housings accumulate standing water due to cracking of the plastic on the back of the tail light housing. This water leads to corrosion of the brake light bulb socket, which then leads to an inoperative brake light.
Mfg Campaign: 11501711
Recall Date: Jan 13, 2023
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
BOTH SLIDING DOORS OPEN UP WHEN GOING DOWN THE ROAD AND BOTH SLIDING DOORS WILL NOT SHUT ALL THE WAY UNLESS U PUSH ON THEM HARD TO SHUT BUT THEY WILL STILL OPEN UP REGARDLESS
Corrective Action:
BOTH SLIDING DOORS OPEN UP WHEN GOING DOWN THE ROAD AND BOTH SLIDING DOORS WILL NOT SHUT ALL THE WAY UNLESS U PUSH ON THEM HARD TO SHUT BUT THEY WILL STILL OPEN UP REGARDLESS
Additional Notes:
BOTH SLIDING DOORS OPEN UP WHEN GOING DOWN THE ROAD AND BOTH SLIDING DOORS WILL NOT SHUT ALL THE WAY UNLESS U PUSH ON THEM HARD TO SHUT BUT THEY WILL STILL OPEN UP REGARDLESS
Mfg Campaign: 11500174
Recall Date: Jan 4, 2023
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
1)The airbags failed at time of accident, yes is available for inspection. 2)This is a family car (KIA Sedona 2016) with kids in the car ..if the airbags not working at time of an impact, could and up in deadly/fatality accident. 3) No. 4)The vehicle has been inspected by police and insurance. 5) no warning or issues show anywhere to advise of issue, this car has not been involve in any accident before. Last time took the car to dealer was 1 month ago… November 2022
Corrective Action:
1)The airbags failed at time of accident, yes is available for inspection. 2)This is a family car (KIA Sedona 2016) with kids in the car ..if the airbags not working at time of an impact, could and up in deadly/fatality accident. 3) No. 4)The vehicle has been inspected by police and insurance. 5) no warning or issues show anywhere to advise of issue, this car has not been involve in any accident before. Last time took the car to dealer was 1 month ago… November 2022
Additional Notes:
1)The airbags failed at time of accident, yes is available for inspection. 2)This is a family car (KIA Sedona 2016) with kids in the car ..if the airbags not working at time of an impact, could and up in deadly/fatality accident. 3) No. 4)The vehicle has been inspected by police and insurance. 5) no warning or issues show anywhere to advise of issue, this car has not been involve in any accident before. Last time took the car to dealer was 1 month ago… November 2022
Mfg Campaign: 11500025
Recall Date: Jan 3, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The go bad ABS Wheel Speed Sensor Replacement: REPLACE REAR DRIVER WHEEL SPEED SENSOR FOR ABS ISSUE 2.0 Engine light went on then off. Car overheated and blew a head gasket and ruining engine. The engine light was off. There was no warning before this car overheated. And it overheated fast!
Corrective Action:
The go bad ABS Wheel Speed Sensor Replacement: REPLACE REAR DRIVER WHEEL SPEED SENSOR FOR ABS ISSUE 2.0 Engine light went on then off. Car overheated and blew a head gasket and ruining engine. The engine light was off. There was no warning before this car overheated. And it overheated fast!
Additional Notes:
The go bad ABS Wheel Speed Sensor Replacement: REPLACE REAR DRIVER WHEEL SPEED SENSOR FOR ABS ISSUE 2.0 Engine light went on then off. Car overheated and blew a head gasket and ruining engine. The engine light was off. There was no warning before this car overheated. And it overheated fast!
Mfg Campaign: 11499176
Recall Date: Dec 28, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was driving the car and noticed a smell. I looked down and saw the the temperature gauge was in the red zone but there were no dashboard lights or any sounds to let me know there was a problem . I pulled over and called AAA. They took the car to a AAA repair shop. The repair shop called me and said the head gasket was blown and that the car needed a new engine as the cost to repair would be even more money.
Corrective Action:
I was driving the car and noticed a smell. I looked down and saw the the temperature gauge was in the red zone but there were no dashboard lights or any sounds to let me know there was a problem . I pulled over and called AAA. They took the car to a AAA repair shop. The repair shop called me and said the head gasket was blown and that the car needed a new engine as the cost to repair would be even more money.
Additional Notes:
I was driving the car and noticed a smell. I looked down and saw the the temperature gauge was in the red zone but there were no dashboard lights or any sounds to let me know there was a problem . I pulled over and called AAA. They took the car to a AAA repair shop. The repair shop called me and said the head gasket was blown and that the car needed a new engine as the cost to repair would be even more money.
Mfg Campaign: 11498341
Recall Date: Dec 21, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My 2016 Kia Sedona has only 79900 miles on it, yet needs an engine replacement. It is experiencing the EXACT same issues as the other kia engines that have been recalled/replaced by kia, yet they will not help fix it, because "there are no problems with my engine, but there are with the other kia engines" A vehicle should not need a new engine at 79000 miles. There were zero warnings to this. No check engine lights. No oil lights. Nothing. In fact there are still no lights, even after having this problem diagnosed at the dealer. If my engine fails in the middle of the road, I am putting myself, my 4 children, my husband, and anyone else on the road at risk. This should not be happening at such low mileage, especially with no warning lights. The dealer confirms I need a new engine. Other auto shops claim kia should cover this repair because this engine is defective.
Corrective Action:
My 2016 Kia Sedona has only 79900 miles on it, yet needs an engine replacement. It is experiencing the EXACT same issues as the other kia engines that have been recalled/replaced by kia, yet they will not help fix it, because "there are no problems with my engine, but there are with the other kia engines" A vehicle should not need a new engine at 79000 miles. There were zero warnings to this. No check engine lights. No oil lights. Nothing. In fact there are still no lights, even after having this problem diagnosed at the dealer. If my engine fails in the middle of the road, I am putting myself, my 4 children, my husband, and anyone else on the road at risk. This should not be happening at such low mileage, especially with no warning lights. The dealer confirms I need a new engine. Other auto shops claim kia should cover this repair because this engine is defective.
Additional Notes:
My 2016 Kia Sedona has only 79900 miles on it, yet needs an engine replacement. It is experiencing the EXACT same issues as the other kia engines that have been recalled/replaced by kia, yet they will not help fix it, because "there are no problems with my engine, but there are with the other kia engines" A vehicle should not need a new engine at 79000 miles. There were zero warnings to this. No check engine lights. No oil lights. Nothing. In fact there are still no lights, even after having this problem diagnosed at the dealer. If my engine fails in the middle of the road, I am putting myself, my 4 children, my husband, and anyone else on the road at risk. This should not be happening at such low mileage, especially with no warning lights. The dealer confirms I need a new engine. Other auto shops claim kia should cover this repair because this engine is defective.
Mfg Campaign: 11496802
Recall Date: Dec 9, 2022
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Headlights will randomly turn off and flicker on and off. Has happened multiple times and on dark roads
Corrective Action:
Headlights will randomly turn off and flicker on and off. Has happened multiple times and on dark roads
Additional Notes:
Headlights will randomly turn off and flicker on and off. Has happened multiple times and on dark roads
Mfg Campaign: 11496530
Recall Date: Dec 8, 2022
Kia America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
Potential Consequences:
Car has a strong gas smell coming from front area through vents, when opened hood strong gas is smelled. Car is now stalling when starting. Afraid that car will burst into flames and explode. I have read that there was a recall due to cracked fuel rail but my 2016 does not fall within the model years. This is ridiculous that it’s the exact same thing happening to my 2016 sedona. The smell of gas is excessive and I had to take all of my kids out of the car and now do not trust to drive it. My car was completely fine and how can something randomly crack and cause this. No light or warning indicates this issue.
Corrective Action:
Car has a strong gas smell coming from front area through vents, when opened hood strong gas is smelled. Car is now stalling when starting. Afraid that car will burst into flames and explode. I have read that there was a recall due to cracked fuel rail but my 2016 does not fall within the model years. This is ridiculous that it’s the exact same thing happening to my 2016 sedona. The smell of gas is excessive and I had to take all of my kids out of the car and now do not trust to drive it. My car was completely fine and how can something randomly crack and cause this. No light or warning indicates this issue.
Additional Notes:
Car has a strong gas smell coming from front area through vents, when opened hood strong gas is smelled. Car is now stalling when starting. Afraid that car will burst into flames and explode. I have read that there was a recall due to cracked fuel rail but my 2016 does not fall within the model years. This is ridiculous that it’s the exact same thing happening to my 2016 sedona. The smell of gas is excessive and I had to take all of my kids out of the car and now do not trust to drive it. My car was completely fine and how can something randomly crack and cause this. No light or warning indicates this issue.
Mfg Campaign: 11491851
Recall Date: Nov 1, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Sedona. The contact stated that while driving at an undisclosed speed, the vehicle made abnormally loud rattling sounds with black smoke coming from the engine. Additionally, there was oil leaking onto the ground while driving. The vehicle was towed to the dealer where it was determined that the engine needed to be replaced. The dealer replaced the engine. The manufacturer was not made aware of the failure. The failure mileage was approximately 117,000.
Corrective Action:
The contact owns a 2016 Kia Sedona. The contact stated that while driving at an undisclosed speed, the vehicle made abnormally loud rattling sounds with black smoke coming from the engine. Additionally, there was oil leaking onto the ground while driving. The vehicle was towed to the dealer where it was determined that the engine needed to be replaced. The dealer replaced the engine. The manufacturer was not made aware of the failure. The failure mileage was approximately 117,000.
Additional Notes:
The contact owns a 2016 Kia Sedona. The contact stated that while driving at an undisclosed speed, the vehicle made abnormally loud rattling sounds with black smoke coming from the engine. Additionally, there was oil leaking onto the ground while driving. The vehicle was towed to the dealer where it was determined that the engine needed to be replaced. The dealer replaced the engine. The manufacturer was not made aware of the failure. The failure mileage was approximately 117,000.
Mfg Campaign: 11491149
Recall Date: Oct 27, 2022
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING:HEADLIGHTS
Potential Consequences:
The contact owns a 2016 Kia Sedona. The contact stated that while driving at an undisclosed speed, the front driver’s side low-beam headlight failed to operate. The contact stated that the front driver's side low-beam headlight intermittently illuminated and then failed to operate as designed. The contact stated that he was unsure what repair was performed; however, the vehicle was repaired but the failure recurred. The contact then stated that while driving at an undisclosed speed, the front driver’s and passenger side low-beam headlights failed to operate. The vehicle was taken back to the dealer where it was diagnosed that the headlight assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000
Corrective Action:
The contact owns a 2016 Kia Sedona. The contact stated that while driving at an undisclosed speed, the front driver’s side low-beam headlight failed to operate. The contact stated that the front driver's side low-beam headlight intermittently illuminated and then failed to operate as designed. The contact stated that he was unsure what repair was performed; however, the vehicle was repaired but the failure recurred. The contact then stated that while driving at an undisclosed speed, the front driver’s and passenger side low-beam headlights failed to operate. The vehicle was taken back to the dealer where it was diagnosed that the headlight assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000
Additional Notes:
The contact owns a 2016 Kia Sedona. The contact stated that while driving at an undisclosed speed, the front driver’s side low-beam headlight failed to operate. The contact stated that the front driver's side low-beam headlight intermittently illuminated and then failed to operate as designed. The contact stated that he was unsure what repair was performed; however, the vehicle was repaired but the failure recurred. The contact then stated that while driving at an undisclosed speed, the front driver’s and passenger side low-beam headlights failed to operate. The vehicle was taken back to the dealer where it was diagnosed that the headlight assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000
Mfg Campaign: 11490608
Recall Date: Oct 24, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Our engine on the 2016 kia sedona died and has left us stranded 3 hours from home. There was no engine/oil light warning. We have low mileage (but the light that indicates mileage also failed so we are guessing that we have between 50,000 and 60,000 miles.) We are not home but according to our phone records we definitely had oil changed in December 2021 and the oil filter is very clean. Since the pandemic we have put very few miles on the car and also did not accept many receipts for fear of contamination but we know for sure that about the oil change in December. We need the car towed to a kia dealer and we want assurances that they will replace it as part of the warranty…we have coverage for 10 years and 100,000 miles…but we can’t get a hold of anyone from corporate. We were on hold for an hour and a half yesterday and nobody picked up. Since they have had so many engine problems/recalls with vehicles from that year we felt it was necessary to report this to you to add the Sedona to the list. And…we need assurances that they will replace the engine as part of the warranty although at this point they should just replace the vehicle since I’m told they don’t make engines anymore for the Sedona. We owe $11,000 on the car so we need something done asap. Thank you. The consumer is requesting reimbursement for rentals as the vehicle has been at the dealership for 5 months awaiting repairs. The contact is still seeking reimbursement for rentals and the repairs needed. There has been no remedy given by the manufacturer.
Corrective Action:
Our engine on the 2016 kia sedona died and has left us stranded 3 hours from home. There was no engine/oil light warning. We have low mileage (but the light that indicates mileage also failed so we are guessing that we have between 50,000 and 60,000 miles.) We are not home but according to our phone records we definitely had oil changed in December 2021 and the oil filter is very clean. Since the pandemic we have put very few miles on the car and also did not accept many receipts for fear of contamination but we know for sure that about the oil change in December. We need the car towed to a kia dealer and we want assurances that they will replace it as part of the warranty…we have coverage for 10 years and 100,000 miles…but we can’t get a hold of anyone from corporate. We were on hold for an hour and a half yesterday and nobody picked up. Since they have had so many engine problems/recalls with vehicles from that year we felt it was necessary to report this to you to add the Sedona to the list. And…we need assurances that they will replace the engine as part of the warranty although at this point they should just replace the vehicle since I’m told they don’t make engines anymore for the Sedona. We owe $11,000 on the car so we need something done asap. Thank you. The consumer is requesting reimbursement for rentals as the vehicle has been at the dealership for 5 months awaiting repairs. The contact is still seeking reimbursement for rentals and the repairs needed. There has been no remedy given by the manufacturer.
Additional Notes:
Our engine on the 2016 kia sedona died and has left us stranded 3 hours from home. There was no engine/oil light warning. We have low mileage (but the light that indicates mileage also failed so we are guessing that we have between 50,000 and 60,000 miles.) We are not home but according to our phone records we definitely had oil changed in December 2021 and the oil filter is very clean. Since the pandemic we have put very few miles on the car and also did not accept many receipts for fear of contamination but we know for sure that about the oil change in December. We need the car towed to a kia dealer and we want assurances that they will replace it as part of the warranty…we have coverage for 10 years and 100,000 miles…but we can’t get a hold of anyone from corporate. We were on hold for an hour and a half yesterday and nobody picked up. Since they have had so many engine problems/recalls with vehicles from that year we felt it was necessary to report this to you to add the Sedona to the list. And…we need assurances that they will replace the engine as part of the warranty although at this point they should just replace the vehicle since I’m told they don’t make engines anymore for the Sedona. We owe $11,000 on the car so we need something done asap. Thank you. The consumer is requesting reimbursement for rentals as the vehicle has been at the dealership for 5 months awaiting repairs. The contact is still seeking reimbursement for rentals and the repairs needed. There has been no remedy given by the manufacturer.
Mfg Campaign: 11482166
Recall Date: Aug 31, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The vehicle while driving and accelerating at any given time stops accelerating even when you are pressing the accelerator all the way in. Usually occurs when I am on highways or normal roads. No check engine light or indication of failure has come up to retrieve a code and be able to diagnose the issue. I took the car to the KIA dealer service center near me, but they weren't able to fix anything, because no code came up for the issue. The not responding to acceleration has occurred multiple times for a while (Aprox. 4-5 times over the last 6 months). I am concerned as it may seem the engine is trying to stall or stop working in the middle of the road. The safety of my family and others driving behind me can be at risk because if it stops responding to the acceleration, I may need to pull to the side or may not have sufficient time to do so, causing an accident. I communicated with Kia, and they open a case report, but they advised me to submit a report to this agency.
Corrective Action:
The vehicle while driving and accelerating at any given time stops accelerating even when you are pressing the accelerator all the way in. Usually occurs when I am on highways or normal roads. No check engine light or indication of failure has come up to retrieve a code and be able to diagnose the issue. I took the car to the KIA dealer service center near me, but they weren't able to fix anything, because no code came up for the issue. The not responding to acceleration has occurred multiple times for a while (Aprox. 4-5 times over the last 6 months). I am concerned as it may seem the engine is trying to stall or stop working in the middle of the road. The safety of my family and others driving behind me can be at risk because if it stops responding to the acceleration, I may need to pull to the side or may not have sufficient time to do so, causing an accident. I communicated with Kia, and they open a case report, but they advised me to submit a report to this agency.
Additional Notes:
The vehicle while driving and accelerating at any given time stops accelerating even when you are pressing the accelerator all the way in. Usually occurs when I am on highways or normal roads. No check engine light or indication of failure has come up to retrieve a code and be able to diagnose the issue. I took the car to the KIA dealer service center near me, but they weren't able to fix anything, because no code came up for the issue. The not responding to acceleration has occurred multiple times for a while (Aprox. 4-5 times over the last 6 months). I am concerned as it may seem the engine is trying to stall or stop working in the middle of the road. The safety of my family and others driving behind me can be at risk because if it stops responding to the acceleration, I may need to pull to the side or may not have sufficient time to do so, causing an accident. I communicated with Kia, and they open a case report, but they advised me to submit a report to this agency.
Mfg Campaign: 11480137
Recall Date: Aug 19, 2022
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The tail lights continue to stay on even when the car is parked and no one is pressing the brakes. The driver needs to press multiple times the brake pedal to turn them off. I constantly have to buy light bulbs for the rear-end brake lights because of this issue. The Kia Dealership Service Center check the issue and couldn't find anything other than the light bulb was out. This safety issue confuses drivers behind because it doesn't know if the person driving is braking or what.
Corrective Action:
The tail lights continue to stay on even when the car is parked and no one is pressing the brakes. The driver needs to press multiple times the brake pedal to turn them off. I constantly have to buy light bulbs for the rear-end brake lights because of this issue. The Kia Dealership Service Center check the issue and couldn't find anything other than the light bulb was out. This safety issue confuses drivers behind because it doesn't know if the person driving is braking or what.
Additional Notes:
The tail lights continue to stay on even when the car is parked and no one is pressing the brakes. The driver needs to press multiple times the brake pedal to turn them off. I constantly have to buy light bulbs for the rear-end brake lights because of this issue. The Kia Dealership Service Center check the issue and couldn't find anything other than the light bulb was out. This safety issue confuses drivers behind because it doesn't know if the person driving is braking or what.
Mfg Campaign: 11480140
Recall Date: Aug 19, 2022
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The sliding power doors no longer function properly. The door closes, and immediately unlatches. The door can be forced closed, but can and does then unlatch while driving. Kia of Cape Coral confirmed the doors are not latching properly due to the door motors. Kia agrees the doors are covered, but refuses to remedy the issue until the motor is unable to move the doors at all.
Corrective Action:
The sliding power doors no longer function properly. The door closes, and immediately unlatches. The door can be forced closed, but can and does then unlatch while driving. Kia of Cape Coral confirmed the doors are not latching properly due to the door motors. Kia agrees the doors are covered, but refuses to remedy the issue until the motor is unable to move the doors at all.
Additional Notes:
The sliding power doors no longer function properly. The door closes, and immediately unlatches. The door can be forced closed, but can and does then unlatch while driving. Kia of Cape Coral confirmed the doors are not latching properly due to the door motors. Kia agrees the doors are covered, but refuses to remedy the issue until the motor is unable to move the doors at all.
Mfg Campaign: 11477108
Recall Date: Aug 2, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Passenger side back, sliding door will not close securely. The risk is mainly because my grandchildren ride in those seats and the door not securing and subsequent lack of auto door locks when gear shift is moved from park is not safe. When we use that door, the indicator light on the dash is lit and the dinging bells alerts us it is NOT secure. We have to push in on the back of the door to, hear the click, get it secured. Otherwise the indicator light stays lit AND the doors will NOT lock automatically as they should.
Corrective Action:
Passenger side back, sliding door will not close securely. The risk is mainly because my grandchildren ride in those seats and the door not securing and subsequent lack of auto door locks when gear shift is moved from park is not safe. When we use that door, the indicator light on the dash is lit and the dinging bells alerts us it is NOT secure. We have to push in on the back of the door to, hear the click, get it secured. Otherwise the indicator light stays lit AND the doors will NOT lock automatically as they should.
Additional Notes:
Passenger side back, sliding door will not close securely. The risk is mainly because my grandchildren ride in those seats and the door not securing and subsequent lack of auto door locks when gear shift is moved from park is not safe. When we use that door, the indicator light on the dash is lit and the dinging bells alerts us it is NOT secure. We have to push in on the back of the door to, hear the click, get it secured. Otherwise the indicator light stays lit AND the doors will NOT lock automatically as they should.
Mfg Campaign: 11471409
Recall Date: Jun 28, 2022
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury