Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: SC336
Recall Date: Feb 17, 2025
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC209
Recall Date: Apr 13, 2021
Consumer Complaints
329 ComplaintsKia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My vehicle appeared to restart itself (dashboard lights turned off and immediately turned back on as if the car had been started up) as I was a approaching a red stop light toward the end of a 1 hour/60 mile commute. This is the 3rd time since I've had my vehicle (purchased in October of 2020) that I've had an event like this occur while driving. Currently waiting service appointment, 2 weeks away 1st incident, within the 1st 6 months of ownership, cant remember the exact date: Vehicle appeared to restart as I turned left at a green light. 2nd incident: Vehicle appeared to restart itself whilst driving on highway (thankfully no traffic/other cars on the road at this time, but I was doing 70+mph at the time). Shortly after this incident, I called the local dealer to setup a service appointment about this issue. Service was unable to to replicate issue. They looked for whatever codes that might lead them to the source of the problem, but none found. Was told to monitor bring vehicle back in if it happened again. It's seems to look like some sort of electrical/computer glitch that causes the car to do this. It happens inconsistently (different driving conditons) and infrequently, but is a major safety issue.
Corrective Action:
My vehicle appeared to restart itself (dashboard lights turned off and immediately turned back on as if the car had been started up) as I was a approaching a red stop light toward the end of a 1 hour/60 mile commute. This is the 3rd time since I've had my vehicle (purchased in October of 2020) that I've had an event like this occur while driving. Currently waiting service appointment, 2 weeks away 1st incident, within the 1st 6 months of ownership, cant remember the exact date: Vehicle appeared to restart as I turned left at a green light. 2nd incident: Vehicle appeared to restart itself whilst driving on highway (thankfully no traffic/other cars on the road at this time, but I was doing 70+mph at the time). Shortly after this incident, I called the local dealer to setup a service appointment about this issue. Service was unable to to replicate issue. They looked for whatever codes that might lead them to the source of the problem, but none found. Was told to monitor bring vehicle back in if it happened again. It's seems to look like some sort of electrical/computer glitch that causes the car to do this. It happens inconsistently (different driving conditons) and infrequently, but is a major safety issue.
Additional Notes:
My vehicle appeared to restart itself (dashboard lights turned off and immediately turned back on as if the car had been started up) as I was a approaching a red stop light toward the end of a 1 hour/60 mile commute. This is the 3rd time since I've had my vehicle (purchased in October of 2020) that I've had an event like this occur while driving. Currently waiting service appointment, 2 weeks away 1st incident, within the 1st 6 months of ownership, cant remember the exact date: Vehicle appeared to restart as I turned left at a green light. 2nd incident: Vehicle appeared to restart itself whilst driving on highway (thankfully no traffic/other cars on the road at this time, but I was doing 70+mph at the time). Shortly after this incident, I called the local dealer to setup a service appointment about this issue. Service was unable to to replicate issue. They looked for whatever codes that might lead them to the source of the problem, but none found. Was told to monitor bring vehicle back in if it happened again. It's seems to look like some sort of electrical/computer glitch that causes the car to do this. It happens inconsistently (different driving conditons) and infrequently, but is a major safety issue.
Mfg Campaign: 11540858
Recall Date: Aug 26, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle appeared to restart itself (dashboard lights turned off and immediately turned back on as if the car had been started up) as I was a approaching a red stop light toward the end of a 1 hour/60 mile commute. This is the 3rd time since I've had my vehicle (purchased in October of 2020) that I've had an event like this occur while driving. Currently waiting service appointment, 2 weeks away 1st incident, within the 1st 6 months of ownership, cant remember the exact date: Vehicle appeared to restart as I turned left at a green light. 2nd incident: Vehicle appeared to restart itself whilst driving on highway (thankfully no traffic/other cars on the road at this time, but I was doing 70+mph at the time). Shortly after this incident, I called the local dealer to setup a service appointment about this issue. Service was unable to to replicate issue. They looked for whatever codes that might lead them to the source of the problem, but none found. Was told to monitor bring vehicle back in if it happened again. It's seems to look like some sort of electrical/computer glitch that causes the car to do this. It happens inconsistently (different driving conditons) and infrequently, but is a major safety issue.
Corrective Action:
My vehicle appeared to restart itself (dashboard lights turned off and immediately turned back on as if the car had been started up) as I was a approaching a red stop light toward the end of a 1 hour/60 mile commute. This is the 3rd time since I've had my vehicle (purchased in October of 2020) that I've had an event like this occur while driving. Currently waiting service appointment, 2 weeks away 1st incident, within the 1st 6 months of ownership, cant remember the exact date: Vehicle appeared to restart as I turned left at a green light. 2nd incident: Vehicle appeared to restart itself whilst driving on highway (thankfully no traffic/other cars on the road at this time, but I was doing 70+mph at the time). Shortly after this incident, I called the local dealer to setup a service appointment about this issue. Service was unable to to replicate issue. They looked for whatever codes that might lead them to the source of the problem, but none found. Was told to monitor bring vehicle back in if it happened again. It's seems to look like some sort of electrical/computer glitch that causes the car to do this. It happens inconsistently (different driving conditons) and infrequently, but is a major safety issue.
Additional Notes:
My vehicle appeared to restart itself (dashboard lights turned off and immediately turned back on as if the car had been started up) as I was a approaching a red stop light toward the end of a 1 hour/60 mile commute. This is the 3rd time since I've had my vehicle (purchased in October of 2020) that I've had an event like this occur while driving. Currently waiting service appointment, 2 weeks away 1st incident, within the 1st 6 months of ownership, cant remember the exact date: Vehicle appeared to restart as I turned left at a green light. 2nd incident: Vehicle appeared to restart itself whilst driving on highway (thankfully no traffic/other cars on the road at this time, but I was doing 70+mph at the time). Shortly after this incident, I called the local dealer to setup a service appointment about this issue. Service was unable to to replicate issue. They looked for whatever codes that might lead them to the source of the problem, but none found. Was told to monitor bring vehicle back in if it happened again. It's seems to look like some sort of electrical/computer glitch that causes the car to do this. It happens inconsistently (different driving conditons) and infrequently, but is a major safety issue.
Mfg Campaign: 11540858
Recall Date: Aug 26, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My kia engine light came on during a drive and the vehicle would not shift gears (it would stay stuck on 1st). I manage to park and realize that it was not shifting to reverse either. I check the temperature and it was 4 lines below the middle which is normal. My car has proper maintenance and just came out of the 30,000 miles maintenance and is less than 3 years old.
Corrective Action:
My kia engine light came on during a drive and the vehicle would not shift gears (it would stay stuck on 1st). I manage to park and realize that it was not shifting to reverse either. I check the temperature and it was 4 lines below the middle which is normal. My car has proper maintenance and just came out of the 30,000 miles maintenance and is less than 3 years old.
Additional Notes:
My kia engine light came on during a drive and the vehicle would not shift gears (it would stay stuck on 1st). I manage to park and realize that it was not shifting to reverse either. I check the temperature and it was 4 lines below the middle which is normal. My car has proper maintenance and just came out of the 30,000 miles maintenance and is less than 3 years old.
Mfg Campaign: 11536397
Recall Date: Aug 3, 2023
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
My kia engine light came on during a drive and the vehicle would not shift gears (it would stay stuck on 1st). I manage to park and realize that it was not shifting to reverse either. I check the temperature and it was 4 lines below the middle which is normal. My car has proper maintenance and just came out of the 30,000 miles maintenance and is less than 3 years old.
Corrective Action:
My kia engine light came on during a drive and the vehicle would not shift gears (it would stay stuck on 1st). I manage to park and realize that it was not shifting to reverse either. I check the temperature and it was 4 lines below the middle which is normal. My car has proper maintenance and just came out of the 30,000 miles maintenance and is less than 3 years old.
Additional Notes:
My kia engine light came on during a drive and the vehicle would not shift gears (it would stay stuck on 1st). I manage to park and realize that it was not shifting to reverse either. I check the temperature and it was 4 lines below the middle which is normal. My car has proper maintenance and just came out of the 30,000 miles maintenance and is less than 3 years old.
Mfg Campaign: 11536397
Recall Date: Aug 3, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The engine is knocking very lauding and the car is using lots of oil but isn’t leaking oil anywhere. The car shuts off at random times when the knocking of the engine is very loud. Sounds similar to the other recalls regarding the same year seltos that have had a engine recall
Corrective Action:
The engine is knocking very lauding and the car is using lots of oil but isn’t leaking oil anywhere. The car shuts off at random times when the knocking of the engine is very loud. Sounds similar to the other recalls regarding the same year seltos that have had a engine recall
Additional Notes:
The engine is knocking very lauding and the car is using lots of oil but isn’t leaking oil anywhere. The car shuts off at random times when the knocking of the engine is very loud. Sounds similar to the other recalls regarding the same year seltos that have had a engine recall
Mfg Campaign: 11533404
Recall Date: Jul 20, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
3 Teenagers were able to break a window, enter the car, Start the car without use of a key, and drive the vehicle. Rear Windows breaking do not trigger anti-theft alarm. Car is able to be started with out use of the key. Car is able to be driven with out use of a key. Was able to catch the incident of film and it took only 5 minutes for it to be stolen.
Corrective Action:
3 Teenagers were able to break a window, enter the car, Start the car without use of a key, and drive the vehicle. Rear Windows breaking do not trigger anti-theft alarm. Car is able to be started with out use of the key. Car is able to be driven with out use of a key. Was able to catch the incident of film and it took only 5 minutes for it to be stolen.
Additional Notes:
3 Teenagers were able to break a window, enter the car, Start the car without use of a key, and drive the vehicle. Rear Windows breaking do not trigger anti-theft alarm. Car is able to be started with out use of the key. Car is able to be driven with out use of a key. Was able to catch the incident of film and it took only 5 minutes for it to be stolen.
Mfg Campaign: 11531309
Recall Date: Jul 10, 2023
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2021 Kia Seltos. The contact stated that while attempting to drive away from a stop light at an undisclosed speed, the vehicle was slow to accelerate. The contact stated that the failure had occurred on several occasions. No warning lights were illuminated prior to the failure. The vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure; however, the mechanic became aware oil on top of the engine block. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V259000 (Engine). The manufacturer was not notified of the failure. The failure mileage was 36,000.
Corrective Action:
The contact owns a 2021 Kia Seltos. The contact stated that while attempting to drive away from a stop light at an undisclosed speed, the vehicle was slow to accelerate. The contact stated that the failure had occurred on several occasions. No warning lights were illuminated prior to the failure. The vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure; however, the mechanic became aware oil on top of the engine block. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V259000 (Engine). The manufacturer was not notified of the failure. The failure mileage was 36,000.
Additional Notes:
The contact owns a 2021 Kia Seltos. The contact stated that while attempting to drive away from a stop light at an undisclosed speed, the vehicle was slow to accelerate. The contact stated that the failure had occurred on several occasions. No warning lights were illuminated prior to the failure. The vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure; however, the mechanic became aware oil on top of the engine block. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V259000 (Engine). The manufacturer was not notified of the failure. The failure mileage was 36,000.
Mfg Campaign: 11528518
Recall Date: Jun 23, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Kia Seltos. The contact stated that while attempting to drive away from a stop light at an undisclosed speed, the vehicle was slow to accelerate. The contact stated that the failure had occurred on several occasions. No warning lights were illuminated prior to the failure. The vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure; however, the mechanic became aware oil on top of the engine block. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V259000 (Engine). The manufacturer was not notified of the failure. The failure mileage was 36,000.
Corrective Action:
The contact owns a 2021 Kia Seltos. The contact stated that while attempting to drive away from a stop light at an undisclosed speed, the vehicle was slow to accelerate. The contact stated that the failure had occurred on several occasions. No warning lights were illuminated prior to the failure. The vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure; however, the mechanic became aware oil on top of the engine block. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V259000 (Engine). The manufacturer was not notified of the failure. The failure mileage was 36,000.
Additional Notes:
The contact owns a 2021 Kia Seltos. The contact stated that while attempting to drive away from a stop light at an undisclosed speed, the vehicle was slow to accelerate. The contact stated that the failure had occurred on several occasions. No warning lights were illuminated prior to the failure. The vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure; however, the mechanic became aware oil on top of the engine block. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V259000 (Engine). The manufacturer was not notified of the failure. The failure mileage was 36,000.
Mfg Campaign: 11528518
Recall Date: Jun 23, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY VEHICLE HAS SHOUT OFF ON ME 4 TIMES EITHER WHILE STOPPED AT THE LIGHT/ STOP SIGN . APPROACHING A LIGHT AND OR STOP SIGN WHILE SLOWING TO STOP. IT APPEARS TO BE THAT PART OF THE SYSTEM THAT SHUTS DOWN OR OFF THE VEHICLE IN ORDER TO CONSERVE GAS IS MALFUNCTIONING THIS CLEARLY BECOMES A SAFETY RISK DEPENDING ON WHERE THE CAR IS POSITIONED AT THE TIME OF THE SHUT DOWN, SLOWING TO MAKE TURN OR STOP AT AN INTERSECTION. AT THIS TIME I WILL BE REPORTING THIS ISSUE TO THE DESALERSHIP, THE ISSUE HAS NOT BEEN INSPECTED BY ANYONE AT THE TIME OF THIS REPORT HERE. THERE WERE NO WARNING LAMPS ACTIVATED PRIOR TO THE VEHICLE SHUTTING OFF. At the time I did not think to copy the dates,times , mph or mileage of the vehicle but the information on the screen instructed me to put the vehicle in park to restart. this a very scary situation in traffic .
Corrective Action:
MY VEHICLE HAS SHOUT OFF ON ME 4 TIMES EITHER WHILE STOPPED AT THE LIGHT/ STOP SIGN . APPROACHING A LIGHT AND OR STOP SIGN WHILE SLOWING TO STOP. IT APPEARS TO BE THAT PART OF THE SYSTEM THAT SHUTS DOWN OR OFF THE VEHICLE IN ORDER TO CONSERVE GAS IS MALFUNCTIONING THIS CLEARLY BECOMES A SAFETY RISK DEPENDING ON WHERE THE CAR IS POSITIONED AT THE TIME OF THE SHUT DOWN, SLOWING TO MAKE TURN OR STOP AT AN INTERSECTION. AT THIS TIME I WILL BE REPORTING THIS ISSUE TO THE DESALERSHIP, THE ISSUE HAS NOT BEEN INSPECTED BY ANYONE AT THE TIME OF THIS REPORT HERE. THERE WERE NO WARNING LAMPS ACTIVATED PRIOR TO THE VEHICLE SHUTTING OFF. At the time I did not think to copy the dates,times , mph or mileage of the vehicle but the information on the screen instructed me to put the vehicle in park to restart. this a very scary situation in traffic .
Additional Notes:
MY VEHICLE HAS SHOUT OFF ON ME 4 TIMES EITHER WHILE STOPPED AT THE LIGHT/ STOP SIGN . APPROACHING A LIGHT AND OR STOP SIGN WHILE SLOWING TO STOP. IT APPEARS TO BE THAT PART OF THE SYSTEM THAT SHUTS DOWN OR OFF THE VEHICLE IN ORDER TO CONSERVE GAS IS MALFUNCTIONING THIS CLEARLY BECOMES A SAFETY RISK DEPENDING ON WHERE THE CAR IS POSITIONED AT THE TIME OF THE SHUT DOWN, SLOWING TO MAKE TURN OR STOP AT AN INTERSECTION. AT THIS TIME I WILL BE REPORTING THIS ISSUE TO THE DESALERSHIP, THE ISSUE HAS NOT BEEN INSPECTED BY ANYONE AT THE TIME OF THIS REPORT HERE. THERE WERE NO WARNING LAMPS ACTIVATED PRIOR TO THE VEHICLE SHUTTING OFF. At the time I did not think to copy the dates,times , mph or mileage of the vehicle but the information on the screen instructed me to put the vehicle in park to restart. this a very scary situation in traffic .
Mfg Campaign: 11525393
Recall Date: Jun 5, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY VEHICLE HAS SHOUT OFF ON ME 4 TIMES EITHER WHILE STOPPED AT THE LIGHT/ STOP SIGN . APPROACHING A LIGHT AND OR STOP SIGN WHILE SLOWING TO STOP. IT APPEARS TO BE THAT PART OF THE SYSTEM THAT SHUTS DOWN OR OFF THE VEHICLE IN ORDER TO CONSERVE GAS IS MALFUNCTIONING THIS CLEARLY BECOMES A SAFETY RISK DEPENDING ON WHERE THE CAR IS POSITIONED AT THE TIME OF THE SHUT DOWN, SLOWING TO MAKE TURN OR STOP AT AN INTERSECTION. AT THIS TIME I WILL BE REPORTING THIS ISSUE TO THE DESALERSHIP, THE ISSUE HAS NOT BEEN INSPECTED BY ANYONE AT THE TIME OF THIS REPORT HERE. THERE WERE NO WARNING LAMPS ACTIVATED PRIOR TO THE VEHICLE SHUTTING OFF. At the time I did not think to copy the dates,times , mph or mileage of the vehicle but the information on the screen instructed me to put the vehicle in park to restart. this a very scary situation in traffic .
Corrective Action:
MY VEHICLE HAS SHOUT OFF ON ME 4 TIMES EITHER WHILE STOPPED AT THE LIGHT/ STOP SIGN . APPROACHING A LIGHT AND OR STOP SIGN WHILE SLOWING TO STOP. IT APPEARS TO BE THAT PART OF THE SYSTEM THAT SHUTS DOWN OR OFF THE VEHICLE IN ORDER TO CONSERVE GAS IS MALFUNCTIONING THIS CLEARLY BECOMES A SAFETY RISK DEPENDING ON WHERE THE CAR IS POSITIONED AT THE TIME OF THE SHUT DOWN, SLOWING TO MAKE TURN OR STOP AT AN INTERSECTION. AT THIS TIME I WILL BE REPORTING THIS ISSUE TO THE DESALERSHIP, THE ISSUE HAS NOT BEEN INSPECTED BY ANYONE AT THE TIME OF THIS REPORT HERE. THERE WERE NO WARNING LAMPS ACTIVATED PRIOR TO THE VEHICLE SHUTTING OFF. At the time I did not think to copy the dates,times , mph or mileage of the vehicle but the information on the screen instructed me to put the vehicle in park to restart. this a very scary situation in traffic .
Additional Notes:
MY VEHICLE HAS SHOUT OFF ON ME 4 TIMES EITHER WHILE STOPPED AT THE LIGHT/ STOP SIGN . APPROACHING A LIGHT AND OR STOP SIGN WHILE SLOWING TO STOP. IT APPEARS TO BE THAT PART OF THE SYSTEM THAT SHUTS DOWN OR OFF THE VEHICLE IN ORDER TO CONSERVE GAS IS MALFUNCTIONING THIS CLEARLY BECOMES A SAFETY RISK DEPENDING ON WHERE THE CAR IS POSITIONED AT THE TIME OF THE SHUT DOWN, SLOWING TO MAKE TURN OR STOP AT AN INTERSECTION. AT THIS TIME I WILL BE REPORTING THIS ISSUE TO THE DESALERSHIP, THE ISSUE HAS NOT BEEN INSPECTED BY ANYONE AT THE TIME OF THIS REPORT HERE. THERE WERE NO WARNING LAMPS ACTIVATED PRIOR TO THE VEHICLE SHUTTING OFF. At the time I did not think to copy the dates,times , mph or mileage of the vehicle but the information on the screen instructed me to put the vehicle in park to restart. this a very scary situation in traffic .
Mfg Campaign: 11525393
Recall Date: Jun 5, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY VEHICLE HAS SHOUT OFF ON ME 4 TIMES EITHER WHILE STOPPED AT THE LIGHT/ STOP SIGN . APPROACHING A LIGHT AND OR STOP SIGN WHILE SLOWING TO STOP. IT APPEARS TO BE THAT PART OF THE SYSTEM THAT SHUTS DOWN OR OFF THE VEHICLE IN ORDER TO CONSERVE GAS IS MALFUNCTIONING THIS CLEARLY BECOMES A SAFETY RISK DEPENDING ON WHERE THE CAR IS POSITIONED AT THE TIME OF THE SHUT DOWN, SLOWING TO MAKE TURN OR STOP AT AN INTERSECTION. AT THIS TIME I WILL BE REPORTING THIS ISSUE TO THE DESALERSHIP, THE ISSUE HAS NOT BEEN INSPECTED BY ANYONE AT THE TIME OF THIS REPORT HERE. THERE WERE NO WARNING LAMPS ACTIVATED PRIOR TO THE VEHICLE SHUTTING OFF. At the time I did not think to copy the dates,times , mph or mileage of the vehicle but the information on the screen instructed me to put the vehicle in park to restart. this a very scary situation in traffic .
Corrective Action:
MY VEHICLE HAS SHOUT OFF ON ME 4 TIMES EITHER WHILE STOPPED AT THE LIGHT/ STOP SIGN . APPROACHING A LIGHT AND OR STOP SIGN WHILE SLOWING TO STOP. IT APPEARS TO BE THAT PART OF THE SYSTEM THAT SHUTS DOWN OR OFF THE VEHICLE IN ORDER TO CONSERVE GAS IS MALFUNCTIONING THIS CLEARLY BECOMES A SAFETY RISK DEPENDING ON WHERE THE CAR IS POSITIONED AT THE TIME OF THE SHUT DOWN, SLOWING TO MAKE TURN OR STOP AT AN INTERSECTION. AT THIS TIME I WILL BE REPORTING THIS ISSUE TO THE DESALERSHIP, THE ISSUE HAS NOT BEEN INSPECTED BY ANYONE AT THE TIME OF THIS REPORT HERE. THERE WERE NO WARNING LAMPS ACTIVATED PRIOR TO THE VEHICLE SHUTTING OFF. At the time I did not think to copy the dates,times , mph or mileage of the vehicle but the information on the screen instructed me to put the vehicle in park to restart. this a very scary situation in traffic .
Additional Notes:
MY VEHICLE HAS SHOUT OFF ON ME 4 TIMES EITHER WHILE STOPPED AT THE LIGHT/ STOP SIGN . APPROACHING A LIGHT AND OR STOP SIGN WHILE SLOWING TO STOP. IT APPEARS TO BE THAT PART OF THE SYSTEM THAT SHUTS DOWN OR OFF THE VEHICLE IN ORDER TO CONSERVE GAS IS MALFUNCTIONING THIS CLEARLY BECOMES A SAFETY RISK DEPENDING ON WHERE THE CAR IS POSITIONED AT THE TIME OF THE SHUT DOWN, SLOWING TO MAKE TURN OR STOP AT AN INTERSECTION. AT THIS TIME I WILL BE REPORTING THIS ISSUE TO THE DESALERSHIP, THE ISSUE HAS NOT BEEN INSPECTED BY ANYONE AT THE TIME OF THIS REPORT HERE. THERE WERE NO WARNING LAMPS ACTIVATED PRIOR TO THE VEHICLE SHUTTING OFF. At the time I did not think to copy the dates,times , mph or mileage of the vehicle but the information on the screen instructed me to put the vehicle in park to restart. this a very scary situation in traffic .
Mfg Campaign: 11525393
Recall Date: Jun 5, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My 2021 Kia Seltos S was not a part of the original recall on Seltos & Soul vehicles. My check engine light came on and now my car has been at the dealership for 3 weeks waiting for a new engine. The front collision will randomly activate when there are NO other cars around. It applies the brakes when you are driving at speed on the highway. Luckily no cars were behind me. My seat belt has also malfunctioned. I connect it and the warning light keeps beeping & flashing even after I try repeating the process. This KIA is a keyed Kia. And although Kia has recently created an Anti-theft software update, that comes about 14 months too late. My car was stolen in Jan 2022. This morning I hear that Kia is having exploding air bag issues. Don't know which models are affected yet, but it would not surprise me if my car is included. I do not feel safe driving this car with all of the safety issues I have.
Corrective Action:
My 2021 Kia Seltos S was not a part of the original recall on Seltos & Soul vehicles. My check engine light came on and now my car has been at the dealership for 3 weeks waiting for a new engine. The front collision will randomly activate when there are NO other cars around. It applies the brakes when you are driving at speed on the highway. Luckily no cars were behind me. My seat belt has also malfunctioned. I connect it and the warning light keeps beeping & flashing even after I try repeating the process. This KIA is a keyed Kia. And although Kia has recently created an Anti-theft software update, that comes about 14 months too late. My car was stolen in Jan 2022. This morning I hear that Kia is having exploding air bag issues. Don't know which models are affected yet, but it would not surprise me if my car is included. I do not feel safe driving this car with all of the safety issues I have.
Additional Notes:
My 2021 Kia Seltos S was not a part of the original recall on Seltos & Soul vehicles. My check engine light came on and now my car has been at the dealership for 3 weeks waiting for a new engine. The front collision will randomly activate when there are NO other cars around. It applies the brakes when you are driving at speed on the highway. Luckily no cars were behind me. My seat belt has also malfunctioned. I connect it and the warning light keeps beeping & flashing even after I try repeating the process. This KIA is a keyed Kia. And although Kia has recently created an Anti-theft software update, that comes about 14 months too late. My car was stolen in Jan 2022. This morning I hear that Kia is having exploding air bag issues. Don't know which models are affected yet, but it would not surprise me if my car is included. I do not feel safe driving this car with all of the safety issues I have.
Mfg Campaign: 11524812
Recall Date: Jun 1, 2023
Kia America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
My 2021 Kia Seltos S was not a part of the original recall on Seltos & Soul vehicles. My check engine light came on and now my car has been at the dealership for 3 weeks waiting for a new engine. The front collision will randomly activate when there are NO other cars around. It applies the brakes when you are driving at speed on the highway. Luckily no cars were behind me. My seat belt has also malfunctioned. I connect it and the warning light keeps beeping & flashing even after I try repeating the process. This KIA is a keyed Kia. And although Kia has recently created an Anti-theft software update, that comes about 14 months too late. My car was stolen in Jan 2022. This morning I hear that Kia is having exploding air bag issues. Don't know which models are affected yet, but it would not surprise me if my car is included. I do not feel safe driving this car with all of the safety issues I have.
Corrective Action:
My 2021 Kia Seltos S was not a part of the original recall on Seltos & Soul vehicles. My check engine light came on and now my car has been at the dealership for 3 weeks waiting for a new engine. The front collision will randomly activate when there are NO other cars around. It applies the brakes when you are driving at speed on the highway. Luckily no cars were behind me. My seat belt has also malfunctioned. I connect it and the warning light keeps beeping & flashing even after I try repeating the process. This KIA is a keyed Kia. And although Kia has recently created an Anti-theft software update, that comes about 14 months too late. My car was stolen in Jan 2022. This morning I hear that Kia is having exploding air bag issues. Don't know which models are affected yet, but it would not surprise me if my car is included. I do not feel safe driving this car with all of the safety issues I have.
Additional Notes:
My 2021 Kia Seltos S was not a part of the original recall on Seltos & Soul vehicles. My check engine light came on and now my car has been at the dealership for 3 weeks waiting for a new engine. The front collision will randomly activate when there are NO other cars around. It applies the brakes when you are driving at speed on the highway. Luckily no cars were behind me. My seat belt has also malfunctioned. I connect it and the warning light keeps beeping & flashing even after I try repeating the process. This KIA is a keyed Kia. And although Kia has recently created an Anti-theft software update, that comes about 14 months too late. My car was stolen in Jan 2022. This morning I hear that Kia is having exploding air bag issues. Don't know which models are affected yet, but it would not surprise me if my car is included. I do not feel safe driving this car with all of the safety issues I have.
Mfg Campaign: 11524812
Recall Date: Jun 1, 2023
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
My 2021 Kia Seltos S was not a part of the original recall on Seltos & Soul vehicles. My check engine light came on and now my car has been at the dealership for 3 weeks waiting for a new engine. The front collision will randomly activate when there are NO other cars around. It applies the brakes when you are driving at speed on the highway. Luckily no cars were behind me. My seat belt has also malfunctioned. I connect it and the warning light keeps beeping & flashing even after I try repeating the process. This KIA is a keyed Kia. And although Kia has recently created an Anti-theft software update, that comes about 14 months too late. My car was stolen in Jan 2022. This morning I hear that Kia is having exploding air bag issues. Don't know which models are affected yet, but it would not surprise me if my car is included. I do not feel safe driving this car with all of the safety issues I have.
Corrective Action:
My 2021 Kia Seltos S was not a part of the original recall on Seltos & Soul vehicles. My check engine light came on and now my car has been at the dealership for 3 weeks waiting for a new engine. The front collision will randomly activate when there are NO other cars around. It applies the brakes when you are driving at speed on the highway. Luckily no cars were behind me. My seat belt has also malfunctioned. I connect it and the warning light keeps beeping & flashing even after I try repeating the process. This KIA is a keyed Kia. And although Kia has recently created an Anti-theft software update, that comes about 14 months too late. My car was stolen in Jan 2022. This morning I hear that Kia is having exploding air bag issues. Don't know which models are affected yet, but it would not surprise me if my car is included. I do not feel safe driving this car with all of the safety issues I have.
Additional Notes:
My 2021 Kia Seltos S was not a part of the original recall on Seltos & Soul vehicles. My check engine light came on and now my car has been at the dealership for 3 weeks waiting for a new engine. The front collision will randomly activate when there are NO other cars around. It applies the brakes when you are driving at speed on the highway. Luckily no cars were behind me. My seat belt has also malfunctioned. I connect it and the warning light keeps beeping & flashing even after I try repeating the process. This KIA is a keyed Kia. And although Kia has recently created an Anti-theft software update, that comes about 14 months too late. My car was stolen in Jan 2022. This morning I hear that Kia is having exploding air bag issues. Don't know which models are affected yet, but it would not surprise me if my car is included. I do not feel safe driving this car with all of the safety issues I have.
Mfg Campaign: 11524812
Recall Date: Jun 1, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
5/18/23 My car shut off with the stop/go feature and would not turn back on. Was able to start once I removed the key and tried again after a few minutes. This again happened to me once I got to a gas station resulting in the same issue today 5/19/23
Corrective Action:
5/18/23 My car shut off with the stop/go feature and would not turn back on. Was able to start once I removed the key and tried again after a few minutes. This again happened to me once I got to a gas station resulting in the same issue today 5/19/23
Additional Notes:
5/18/23 My car shut off with the stop/go feature and would not turn back on. Was able to start once I removed the key and tried again after a few minutes. This again happened to me once I got to a gas station resulting in the same issue today 5/19/23
Mfg Campaign: 11522784
Recall Date: May 19, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
5/18/23 My car shut off with the stop/go feature and would not turn back on. Was able to start once I removed the key and tried again after a few minutes. This again happened to me once I got to a gas station resulting in the same issue today 5/19/23
Corrective Action:
5/18/23 My car shut off with the stop/go feature and would not turn back on. Was able to start once I removed the key and tried again after a few minutes. This again happened to me once I got to a gas station resulting in the same issue today 5/19/23
Additional Notes:
5/18/23 My car shut off with the stop/go feature and would not turn back on. Was able to start once I removed the key and tried again after a few minutes. This again happened to me once I got to a gas station resulting in the same issue today 5/19/23
Mfg Campaign: 11522784
Recall Date: May 19, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car was stolen 4 times due to KIA not installing an immobilizer into my car. My Window was broken all 4 times to get to the car and never did my car alarm sound during this time.
Corrective Action:
My car was stolen 4 times due to KIA not installing an immobilizer into my car. My Window was broken all 4 times to get to the car and never did my car alarm sound during this time.
Additional Notes:
My car was stolen 4 times due to KIA not installing an immobilizer into my car. My Window was broken all 4 times to get to the car and never did my car alarm sound during this time.
Mfg Campaign: 11522673
Recall Date: May 18, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
When driving the vehicle the motor will randomly shut off. This is a safety hazard and has been happening more and more. I thought it was supposed to do this but only when stopped. It now is doing it while driving and I have almost been rear ended 3 times now. The car is not drivable.
Corrective Action:
When driving the vehicle the motor will randomly shut off. This is a safety hazard and has been happening more and more. I thought it was supposed to do this but only when stopped. It now is doing it while driving and I have almost been rear ended 3 times now. The car is not drivable.
Additional Notes:
When driving the vehicle the motor will randomly shut off. This is a safety hazard and has been happening more and more. I thought it was supposed to do this but only when stopped. It now is doing it while driving and I have almost been rear ended 3 times now. The car is not drivable.
Mfg Campaign: 11522743
Recall Date: May 18, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When driving the vehicle the motor will randomly shut off. This is a safety hazard and has been happening more and more. I thought it was supposed to do this but only when stopped. It now is doing it while driving and I have almost been rear ended 3 times now. The car is not drivable.
Corrective Action:
When driving the vehicle the motor will randomly shut off. This is a safety hazard and has been happening more and more. I thought it was supposed to do this but only when stopped. It now is doing it while driving and I have almost been rear ended 3 times now. The car is not drivable.
Additional Notes:
When driving the vehicle the motor will randomly shut off. This is a safety hazard and has been happening more and more. I thought it was supposed to do this but only when stopped. It now is doing it while driving and I have almost been rear ended 3 times now. The car is not drivable.
Mfg Campaign: 11522743
Recall Date: May 18, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Two issues with my vehicle: 1. When driving and stopped at a red light, the stop/start technology will engage, turning off my engine. Upon the light turning green again, my foot comes off the brake to hit the acceleration but the entire dashboard/electrical system restarts like the car has just been turned on. It has done this mid-driving (foot on the acceleration) as well; killing the entire electrical system. No warning lights or messages appear. 2. When driving longer distances (20+ miles), sometimes the vehicle engine will not turn off. I drove a distance of about 20 miles; got to the destination, parked the car and hit the start/stop button to turn off the engine. The entire interior electrical/dash was off but when I hopped out of the vehicle, the engine was still running. I have to re-enter the vehicle and turn it back on and off just to get the engine to turn off. No warning lights or signals appear. The dealership won't fix my issues; says they can't recreate the problems but I do have video evidence that the problems exist. It has happened periodically since I purchased my vehicle, a 2021 Seltos SX, in March of 2020.
Corrective Action:
Two issues with my vehicle: 1. When driving and stopped at a red light, the stop/start technology will engage, turning off my engine. Upon the light turning green again, my foot comes off the brake to hit the acceleration but the entire dashboard/electrical system restarts like the car has just been turned on. It has done this mid-driving (foot on the acceleration) as well; killing the entire electrical system. No warning lights or messages appear. 2. When driving longer distances (20+ miles), sometimes the vehicle engine will not turn off. I drove a distance of about 20 miles; got to the destination, parked the car and hit the start/stop button to turn off the engine. The entire interior electrical/dash was off but when I hopped out of the vehicle, the engine was still running. I have to re-enter the vehicle and turn it back on and off just to get the engine to turn off. No warning lights or signals appear. The dealership won't fix my issues; says they can't recreate the problems but I do have video evidence that the problems exist. It has happened periodically since I purchased my vehicle, a 2021 Seltos SX, in March of 2020.
Additional Notes:
Two issues with my vehicle: 1. When driving and stopped at a red light, the stop/start technology will engage, turning off my engine. Upon the light turning green again, my foot comes off the brake to hit the acceleration but the entire dashboard/electrical system restarts like the car has just been turned on. It has done this mid-driving (foot on the acceleration) as well; killing the entire electrical system. No warning lights or messages appear. 2. When driving longer distances (20+ miles), sometimes the vehicle engine will not turn off. I drove a distance of about 20 miles; got to the destination, parked the car and hit the start/stop button to turn off the engine. The entire interior electrical/dash was off but when I hopped out of the vehicle, the engine was still running. I have to re-enter the vehicle and turn it back on and off just to get the engine to turn off. No warning lights or signals appear. The dealership won't fix my issues; says they can't recreate the problems but I do have video evidence that the problems exist. It has happened periodically since I purchased my vehicle, a 2021 Seltos SX, in March of 2020.
Mfg Campaign: 11521499
Recall Date: May 11, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury