Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016 Sedona and Sorento vehicles. The vehicles may have been manufactured with faulty automatic transmission shift lever assembly components, preventing the shift lever from locking, which can allow the vehicle to rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC246
Recall Date: Aug 10, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC142
Recall Date: Nov 30, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured March 3, 2016 to March 21, 2016. The driver's seatback frame may have been produced with inadequate weld joints and, as a result, the seatback may not function as designed in the event of a rear-end collision.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC140
Recall Date: Oct 24, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles. A component of the rear suspension may not be properly welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC137
Recall Date: Jun 29, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured October 23, 2014, to December 10, 2014. The affected vehicles have a front passenger seat belt whose buckle latch assembly may prevent the front passenger from fastening the seat belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC123
Recall Date: Jul 14, 2015
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles manufactured October 27, 2014, to January 29, 2015. Due to an improperly soldered component in the accelerator pedal assembly, the driver may not be able to accelerate the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC115
Recall Date: Feb 13, 2015
Consumer Complaints
1.5K ComplaintsKia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
We were driving on the [XXX] on [XXX] with a speed of around 70 miles per hour. We started to see a small amount of white smoke coming from under the hood and at the same time the truck started to slow down by itself unexpectedly and then started to jerk back and forth. No indicators showed up on the dashboard. The speed reduced quickly and hitting the gas pedal did nothing to accelerate our speed. The white smoke started to increase and it became difficult to see. We then saw the temperature gauge go all the way up to hot out of nowhere. There were vehicles all around us and the passengers in the car started to yell to try to get to the shoulder. We had to maneuver very quickly through traffic with the car continuing to jerk at a very slow speed, which was very scary and dangerous. We were finally able to slowly get over to the shoulder. We turned off the truck. When we opened the hood, white smoke was everywhere coming from the engine and the coolant in the plastic receptacle was bubbling. The coolant looked like it was about to explode and the driver got burned trying to remove the cap. There was significant heat coming from the engine. The coolant then drained out of the receptacle. When we tried to start the truck again it would not start. We spend hours trying to get a tow to a shop in NJ miles from where we live in NY. Several days later, the mechanic in NJ took a look at the car and he reported this week that the head gasket is blown and that we need a new engine. We plan to tow the truck back to NY to KIA where we have the car serviced normally to have it looked at. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
We were driving on the [XXX] on [XXX] with a speed of around 70 miles per hour. We started to see a small amount of white smoke coming from under the hood and at the same time the truck started to slow down by itself unexpectedly and then started to jerk back and forth. No indicators showed up on the dashboard. The speed reduced quickly and hitting the gas pedal did nothing to accelerate our speed. The white smoke started to increase and it became difficult to see. We then saw the temperature gauge go all the way up to hot out of nowhere. There were vehicles all around us and the passengers in the car started to yell to try to get to the shoulder. We had to maneuver very quickly through traffic with the car continuing to jerk at a very slow speed, which was very scary and dangerous. We were finally able to slowly get over to the shoulder. We turned off the truck. When we opened the hood, white smoke was everywhere coming from the engine and the coolant in the plastic receptacle was bubbling. The coolant looked like it was about to explode and the driver got burned trying to remove the cap. There was significant heat coming from the engine. The coolant then drained out of the receptacle. When we tried to start the truck again it would not start. We spend hours trying to get a tow to a shop in NJ miles from where we live in NY. Several days later, the mechanic in NJ took a look at the car and he reported this week that the head gasket is blown and that we need a new engine. We plan to tow the truck back to NY to KIA where we have the car serviced normally to have it looked at. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
We were driving on the [XXX] on [XXX] with a speed of around 70 miles per hour. We started to see a small amount of white smoke coming from under the hood and at the same time the truck started to slow down by itself unexpectedly and then started to jerk back and forth. No indicators showed up on the dashboard. The speed reduced quickly and hitting the gas pedal did nothing to accelerate our speed. The white smoke started to increase and it became difficult to see. We then saw the temperature gauge go all the way up to hot out of nowhere. There were vehicles all around us and the passengers in the car started to yell to try to get to the shoulder. We had to maneuver very quickly through traffic with the car continuing to jerk at a very slow speed, which was very scary and dangerous. We were finally able to slowly get over to the shoulder. We turned off the truck. When we opened the hood, white smoke was everywhere coming from the engine and the coolant in the plastic receptacle was bubbling. The coolant looked like it was about to explode and the driver got burned trying to remove the cap. There was significant heat coming from the engine. The coolant then drained out of the receptacle. When we tried to start the truck again it would not start. We spend hours trying to get a tow to a shop in NJ miles from where we live in NY. Several days later, the mechanic in NJ took a look at the car and he reported this week that the head gasket is blown and that we need a new engine. We plan to tow the truck back to NY to KIA where we have the car serviced normally to have it looked at. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11572483
Recall Date: Feb 17, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We were driving on the [XXX] on [XXX] with a speed of around 70 miles per hour. We started to see a small amount of white smoke coming from under the hood and at the same time the truck started to slow down by itself unexpectedly and then started to jerk back and forth. No indicators showed up on the dashboard. The speed reduced quickly and hitting the gas pedal did nothing to accelerate our speed. The white smoke started to increase and it became difficult to see. We then saw the temperature gauge go all the way up to hot out of nowhere. There were vehicles all around us and the passengers in the car started to yell to try to get to the shoulder. We had to maneuver very quickly through traffic with the car continuing to jerk at a very slow speed, which was very scary and dangerous. We were finally able to slowly get over to the shoulder. We turned off the truck. When we opened the hood, white smoke was everywhere coming from the engine and the coolant in the plastic receptacle was bubbling. The coolant looked like it was about to explode and the driver got burned trying to remove the cap. There was significant heat coming from the engine. The coolant then drained out of the receptacle. When we tried to start the truck again it would not start. We spend hours trying to get a tow to a shop in NJ miles from where we live in NY. Several days later, the mechanic in NJ took a look at the car and he reported this week that the head gasket is blown and that we need a new engine. We plan to tow the truck back to NY to KIA where we have the car serviced normally to have it looked at. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
We were driving on the [XXX] on [XXX] with a speed of around 70 miles per hour. We started to see a small amount of white smoke coming from under the hood and at the same time the truck started to slow down by itself unexpectedly and then started to jerk back and forth. No indicators showed up on the dashboard. The speed reduced quickly and hitting the gas pedal did nothing to accelerate our speed. The white smoke started to increase and it became difficult to see. We then saw the temperature gauge go all the way up to hot out of nowhere. There were vehicles all around us and the passengers in the car started to yell to try to get to the shoulder. We had to maneuver very quickly through traffic with the car continuing to jerk at a very slow speed, which was very scary and dangerous. We were finally able to slowly get over to the shoulder. We turned off the truck. When we opened the hood, white smoke was everywhere coming from the engine and the coolant in the plastic receptacle was bubbling. The coolant looked like it was about to explode and the driver got burned trying to remove the cap. There was significant heat coming from the engine. The coolant then drained out of the receptacle. When we tried to start the truck again it would not start. We spend hours trying to get a tow to a shop in NJ miles from where we live in NY. Several days later, the mechanic in NJ took a look at the car and he reported this week that the head gasket is blown and that we need a new engine. We plan to tow the truck back to NY to KIA where we have the car serviced normally to have it looked at. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
We were driving on the [XXX] on [XXX] with a speed of around 70 miles per hour. We started to see a small amount of white smoke coming from under the hood and at the same time the truck started to slow down by itself unexpectedly and then started to jerk back and forth. No indicators showed up on the dashboard. The speed reduced quickly and hitting the gas pedal did nothing to accelerate our speed. The white smoke started to increase and it became difficult to see. We then saw the temperature gauge go all the way up to hot out of nowhere. There were vehicles all around us and the passengers in the car started to yell to try to get to the shoulder. We had to maneuver very quickly through traffic with the car continuing to jerk at a very slow speed, which was very scary and dangerous. We were finally able to slowly get over to the shoulder. We turned off the truck. When we opened the hood, white smoke was everywhere coming from the engine and the coolant in the plastic receptacle was bubbling. The coolant looked like it was about to explode and the driver got burned trying to remove the cap. There was significant heat coming from the engine. The coolant then drained out of the receptacle. When we tried to start the truck again it would not start. We spend hours trying to get a tow to a shop in NJ miles from where we live in NY. Several days later, the mechanic in NJ took a look at the car and he reported this week that the head gasket is blown and that we need a new engine. We plan to tow the truck back to NY to KIA where we have the car serviced normally to have it looked at. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11572483
Recall Date: Feb 17, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Car was stalling like it was going to shut off. Took to a licensed mechanic where I'm being told that I have a faulty engine. Was told to take my Kia back to the dealership that I brought it from and if they give me kick back call corporate. Now they saying they can't fix my car due to my warranty being out.
Corrective Action:
Car was stalling like it was going to shut off. Took to a licensed mechanic where I'm being told that I have a faulty engine. Was told to take my Kia back to the dealership that I brought it from and if they give me kick back call corporate. Now they saying they can't fix my car due to my warranty being out.
Additional Notes:
Car was stalling like it was going to shut off. Took to a licensed mechanic where I'm being told that I have a faulty engine. Was told to take my Kia back to the dealership that I brought it from and if they give me kick back call corporate. Now they saying they can't fix my car due to my warranty being out.
Mfg Campaign: 11572273
Recall Date: Feb 16, 2024
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Kia Sorento. The contact stated while driving 25 MPH, the vehicle was overheating. The contact veered to the side of the road. Upon inspecting the vehicle, the contact noticed that there was sufficient coolant in the coolant reservoir, but there was no coolant in the radiator. The contact stated that the failure recurred. The contact inspected the vehicle and noticed that coolant was leaking out of the coolant reservoir due to pressure. The contact received notification of TSB Number: WTY035, which was related to the failure. The dealer was contacted and advised the contact to take the vehicle to their location for repair; however, the dealer informed the contact that the repair could take 3-4 months. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 130,000.
Corrective Action:
The contact owns a 2016 Kia Sorento. The contact stated while driving 25 MPH, the vehicle was overheating. The contact veered to the side of the road. Upon inspecting the vehicle, the contact noticed that there was sufficient coolant in the coolant reservoir, but there was no coolant in the radiator. The contact stated that the failure recurred. The contact inspected the vehicle and noticed that coolant was leaking out of the coolant reservoir due to pressure. The contact received notification of TSB Number: WTY035, which was related to the failure. The dealer was contacted and advised the contact to take the vehicle to their location for repair; however, the dealer informed the contact that the repair could take 3-4 months. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 130,000.
Additional Notes:
The contact owns a 2016 Kia Sorento. The contact stated while driving 25 MPH, the vehicle was overheating. The contact veered to the side of the road. Upon inspecting the vehicle, the contact noticed that there was sufficient coolant in the coolant reservoir, but there was no coolant in the radiator. The contact stated that the failure recurred. The contact inspected the vehicle and noticed that coolant was leaking out of the coolant reservoir due to pressure. The contact received notification of TSB Number: WTY035, which was related to the failure. The dealer was contacted and advised the contact to take the vehicle to their location for repair; however, the dealer informed the contact that the repair could take 3-4 months. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 130,000.
Mfg Campaign: 11572309
Recall Date: Feb 16, 2024
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The paint on my car start peeling out of nowhere… the hood of the car 12/26/2023 and the roof of the car 2/09/2024 peeled off in the rain I have pictures and videos… Kia said warranty only covers 36000 miles or 3 years on the car so they couldn’t help me …plus as the paint peels u can see the car was painted with no primer for the paint to stick …. I paid my car off to have it fall apart on me this is not acceptable..my car only has 63000 miles it shouldn’t be falling apart already … I’m having issues with the engine burning excessive oil .. Please help a very concerned client
Corrective Action:
The paint on my car start peeling out of nowhere… the hood of the car 12/26/2023 and the roof of the car 2/09/2024 peeled off in the rain I have pictures and videos… Kia said warranty only covers 36000 miles or 3 years on the car so they couldn’t help me …plus as the paint peels u can see the car was painted with no primer for the paint to stick …. I paid my car off to have it fall apart on me this is not acceptable..my car only has 63000 miles it shouldn’t be falling apart already … I’m having issues with the engine burning excessive oil .. Please help a very concerned client
Additional Notes:
The paint on my car start peeling out of nowhere… the hood of the car 12/26/2023 and the roof of the car 2/09/2024 peeled off in the rain I have pictures and videos… Kia said warranty only covers 36000 miles or 3 years on the car so they couldn’t help me …plus as the paint peels u can see the car was painted with no primer for the paint to stick …. I paid my car off to have it fall apart on me this is not acceptable..my car only has 63000 miles it shouldn’t be falling apart already … I’m having issues with the engine burning excessive oil .. Please help a very concerned client
Mfg Campaign: 11572406
Recall Date: Feb 16, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The paint on my car start peeling out of nowhere… the hood of the car 12/26/2023 and the roof of the car 2/09/2024 peeled off in the rain I have pictures and videos… Kia said warranty only covers 36000 miles or 3 years on the car so they couldn’t help me …plus as the paint peels u can see the car was painted with no primer for the paint to stick …. I paid my car off to have it fall apart on me this is not acceptable..my car only has 63000 miles it shouldn’t be falling apart already … I’m having issues with the engine burning excessive oil .. Please help a very concerned client
Corrective Action:
The paint on my car start peeling out of nowhere… the hood of the car 12/26/2023 and the roof of the car 2/09/2024 peeled off in the rain I have pictures and videos… Kia said warranty only covers 36000 miles or 3 years on the car so they couldn’t help me …plus as the paint peels u can see the car was painted with no primer for the paint to stick …. I paid my car off to have it fall apart on me this is not acceptable..my car only has 63000 miles it shouldn’t be falling apart already … I’m having issues with the engine burning excessive oil .. Please help a very concerned client
Additional Notes:
The paint on my car start peeling out of nowhere… the hood of the car 12/26/2023 and the roof of the car 2/09/2024 peeled off in the rain I have pictures and videos… Kia said warranty only covers 36000 miles or 3 years on the car so they couldn’t help me …plus as the paint peels u can see the car was painted with no primer for the paint to stick …. I paid my car off to have it fall apart on me this is not acceptable..my car only has 63000 miles it shouldn’t be falling apart already … I’m having issues with the engine burning excessive oil .. Please help a very concerned client
Mfg Campaign: 11572406
Recall Date: Feb 16, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was driving 78 mph on the interstate when my car did a hard snatch and I thought I hit something in the road I didn't see. I looked in rearview mirror and saw white/blue smoke and I looked down and all the dash lights started coming on. I slowed down and pulled off the side of the road and the engine turned off before I put it in park. Oil is pouring out of the bottom of the motor area. No warning lights, no limp mode or any warnings at all.
Corrective Action:
I was driving 78 mph on the interstate when my car did a hard snatch and I thought I hit something in the road I didn't see. I looked in rearview mirror and saw white/blue smoke and I looked down and all the dash lights started coming on. I slowed down and pulled off the side of the road and the engine turned off before I put it in park. Oil is pouring out of the bottom of the motor area. No warning lights, no limp mode or any warnings at all.
Additional Notes:
I was driving 78 mph on the interstate when my car did a hard snatch and I thought I hit something in the road I didn't see. I looked in rearview mirror and saw white/blue smoke and I looked down and all the dash lights started coming on. I slowed down and pulled off the side of the road and the engine turned off before I put it in park. Oil is pouring out of the bottom of the motor area. No warning lights, no limp mode or any warnings at all.
Mfg Campaign: 11571987
Recall Date: Feb 14, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While accelerating on the turnpike after going through the tollbooth the engine seized with no warning. We were stranded. My family including my two small children were in the vehicle at the time. It has been confirmed by the repair shop. No lights appeared on the dash in relation to the vehicle stalling.
Corrective Action:
While accelerating on the turnpike after going through the tollbooth the engine seized with no warning. We were stranded. My family including my two small children were in the vehicle at the time. It has been confirmed by the repair shop. No lights appeared on the dash in relation to the vehicle stalling.
Additional Notes:
While accelerating on the turnpike after going through the tollbooth the engine seized with no warning. We were stranded. My family including my two small children were in the vehicle at the time. It has been confirmed by the repair shop. No lights appeared on the dash in relation to the vehicle stalling.
Mfg Campaign: 11571330
Recall Date: Feb 11, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The coolant system depressurizes due to steel head bolts into the aluminum block. While driving, the coolant system released all pressurized coolant out of the coolant overflow tank. The engine began to overheat without warning in the middle of traffic while transporting children. Kia has sent out an Extended Warranty to all 2016-2017 Sorento owners to attempt to remedy the issue. Our dealership was able to reproduce the issue. We're being advised a 60-90-day wait on the engine/parts to resolve the claim. This should be filed as a recall and resolved promptly. 2-3 months for a nationwide extended recall is an absurd amount of time without a vehicle.
Corrective Action:
The coolant system depressurizes due to steel head bolts into the aluminum block. While driving, the coolant system released all pressurized coolant out of the coolant overflow tank. The engine began to overheat without warning in the middle of traffic while transporting children. Kia has sent out an Extended Warranty to all 2016-2017 Sorento owners to attempt to remedy the issue. Our dealership was able to reproduce the issue. We're being advised a 60-90-day wait on the engine/parts to resolve the claim. This should be filed as a recall and resolved promptly. 2-3 months for a nationwide extended recall is an absurd amount of time without a vehicle.
Additional Notes:
The coolant system depressurizes due to steel head bolts into the aluminum block. While driving, the coolant system released all pressurized coolant out of the coolant overflow tank. The engine began to overheat without warning in the middle of traffic while transporting children. Kia has sent out an Extended Warranty to all 2016-2017 Sorento owners to attempt to remedy the issue. Our dealership was able to reproduce the issue. We're being advised a 60-90-day wait on the engine/parts to resolve the claim. This should be filed as a recall and resolved promptly. 2-3 months for a nationwide extended recall is an absurd amount of time without a vehicle.
Mfg Campaign: 11570767
Recall Date: Feb 8, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
My car was driving fine and then on Saturday we went to our daughters birthday party and the car started making noises and you could see white smoke coming out the back of the car. We were getting off the highway and thankfully we pulled over. We saw engine oil just spilling out. There were no warning lights beforehand. We took it to a shop and they said the oil burned a hole through the engine. I am very upset as I am still paying on the car and my only option would be to pay 5000 to have it repaired or they repossess my vehicle.
Corrective Action:
My car was driving fine and then on Saturday we went to our daughters birthday party and the car started making noises and you could see white smoke coming out the back of the car. We were getting off the highway and thankfully we pulled over. We saw engine oil just spilling out. There were no warning lights beforehand. We took it to a shop and they said the oil burned a hole through the engine. I am very upset as I am still paying on the car and my only option would be to pay 5000 to have it repaired or they repossess my vehicle.
Additional Notes:
My car was driving fine and then on Saturday we went to our daughters birthday party and the car started making noises and you could see white smoke coming out the back of the car. We were getting off the highway and thankfully we pulled over. We saw engine oil just spilling out. There were no warning lights beforehand. We took it to a shop and they said the oil burned a hole through the engine. I am very upset as I am still paying on the car and my only option would be to pay 5000 to have it repaired or they repossess my vehicle.
Mfg Campaign: 11570349
Recall Date: Feb 6, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Blown head gasket.. needle went to H .. no warning lights came on dash.. white smoke from tail pipe.. coolant smell inside car.. about 8 months ago.. talked to Kia then.. 108000 miles.. warranty expired.. has been parked secondary Kia wanted a lot of money ..told to hang on to it cause lots of complaints about head gaskets..thank you..warranty extended.. at Kia dealership in ft smith ar.. probably be there a year cause they don’t seem to known much and have that reputation.
Corrective Action:
Blown head gasket.. needle went to H .. no warning lights came on dash.. white smoke from tail pipe.. coolant smell inside car.. about 8 months ago.. talked to Kia then.. 108000 miles.. warranty expired.. has been parked secondary Kia wanted a lot of money ..told to hang on to it cause lots of complaints about head gaskets..thank you..warranty extended.. at Kia dealership in ft smith ar.. probably be there a year cause they don’t seem to known much and have that reputation.
Additional Notes:
Blown head gasket.. needle went to H .. no warning lights came on dash.. white smoke from tail pipe.. coolant smell inside car.. about 8 months ago.. talked to Kia then.. 108000 miles.. warranty expired.. has been parked secondary Kia wanted a lot of money ..told to hang on to it cause lots of complaints about head gaskets..thank you..warranty extended.. at Kia dealership in ft smith ar.. probably be there a year cause they don’t seem to known much and have that reputation.
Mfg Campaign: 11570117
Recall Date: Feb 5, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Oil consumption with no low oil light.
Corrective Action:
Oil consumption with no low oil light.
Additional Notes:
Oil consumption with no low oil light.
Mfg Campaign: 11569681
Recall Date: Feb 3, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The shift suddenly locked when put in park...need to use the shift lock release to unlock it.
Corrective Action:
The shift suddenly locked when put in park...need to use the shift lock release to unlock it.
Additional Notes:
The shift suddenly locked when put in park...need to use the shift lock release to unlock it.
Mfg Campaign: 11568948
Recall Date: Jan 31, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The engine died as I was driving on the freeway at 70 mph. My safety was at risk. I thank God the other drivers on the freeway were paying attention and as I slowly made it to the side of the freeway before it completely stopped rolling. The vehicle is still at the Kia dealership. The vehicle had been burning through oil very badly.
Corrective Action:
The engine died as I was driving on the freeway at 70 mph. My safety was at risk. I thank God the other drivers on the freeway were paying attention and as I slowly made it to the side of the freeway before it completely stopped rolling. The vehicle is still at the Kia dealership. The vehicle had been burning through oil very badly.
Additional Notes:
The engine died as I was driving on the freeway at 70 mph. My safety was at risk. I thank God the other drivers on the freeway were paying attention and as I slowly made it to the side of the freeway before it completely stopped rolling. The vehicle is still at the Kia dealership. The vehicle had been burning through oil very badly.
Mfg Campaign: 11568566
Recall Date: Jan 29, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The 2016 Kia Sorento engine apparently has excessive oil usage leading to engine failure while driving on highway. Dealers are aware of the problem but Kia is not addressing the issue. Took the car in 3 times for Diagnostic check with no indication of any fault codes to address issue specifically. Now engine has failed despite our efforts to get ahead of the problem, and provide regular maintenance to our vehicle. Apparently dealers are well aware of the issue and aren't owning to it because Kia isn't supporting it.
Corrective Action:
The 2016 Kia Sorento engine apparently has excessive oil usage leading to engine failure while driving on highway. Dealers are aware of the problem but Kia is not addressing the issue. Took the car in 3 times for Diagnostic check with no indication of any fault codes to address issue specifically. Now engine has failed despite our efforts to get ahead of the problem, and provide regular maintenance to our vehicle. Apparently dealers are well aware of the issue and aren't owning to it because Kia isn't supporting it.
Additional Notes:
The 2016 Kia Sorento engine apparently has excessive oil usage leading to engine failure while driving on highway. Dealers are aware of the problem but Kia is not addressing the issue. Took the car in 3 times for Diagnostic check with no indication of any fault codes to address issue specifically. Now engine has failed despite our efforts to get ahead of the problem, and provide regular maintenance to our vehicle. Apparently dealers are well aware of the issue and aren't owning to it because Kia isn't supporting it.
Mfg Campaign: 11568186
Recall Date: Jan 27, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WE WERE DRIVING ON US 40 WEST BOUND,ENGINE SLOWED,AND STOPPED,ENGINE LIGHT CAME ON,FULL OF OIL WAS JUST CHANGED, WAS NOT LOW,TEMP WAS NOT HOT, TOWED HOME AAA. WE WERE IN THE MIDDLE OF TRAFFIC,JUST LUCKEY WE WERE NOT KILLED IN THAT HEAVY TRAFFIC
Corrective Action:
WE WERE DRIVING ON US 40 WEST BOUND,ENGINE SLOWED,AND STOPPED,ENGINE LIGHT CAME ON,FULL OF OIL WAS JUST CHANGED, WAS NOT LOW,TEMP WAS NOT HOT, TOWED HOME AAA. WE WERE IN THE MIDDLE OF TRAFFIC,JUST LUCKEY WE WERE NOT KILLED IN THAT HEAVY TRAFFIC
Additional Notes:
WE WERE DRIVING ON US 40 WEST BOUND,ENGINE SLOWED,AND STOPPED,ENGINE LIGHT CAME ON,FULL OF OIL WAS JUST CHANGED, WAS NOT LOW,TEMP WAS NOT HOT, TOWED HOME AAA. WE WERE IN THE MIDDLE OF TRAFFIC,JUST LUCKEY WE WERE NOT KILLED IN THAT HEAVY TRAFFIC
Mfg Campaign: 11567166
Recall Date: Jan 23, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I am experiencing coolant leaks possibly due to head gasket or engine bolt malfunction. I have received and extended warranty letter from kia but the dealers are saying kia has not provided a solution. The extended warranty is for 15 year/180,000 miles. I am currently at 172,000 miles and am concerned by the time a solution is provided to the dealer i will be out of the warranty period.
Corrective Action:
I am experiencing coolant leaks possibly due to head gasket or engine bolt malfunction. I have received and extended warranty letter from kia but the dealers are saying kia has not provided a solution. The extended warranty is for 15 year/180,000 miles. I am currently at 172,000 miles and am concerned by the time a solution is provided to the dealer i will be out of the warranty period.
Additional Notes:
I am experiencing coolant leaks possibly due to head gasket or engine bolt malfunction. I have received and extended warranty letter from kia but the dealers are saying kia has not provided a solution. The extended warranty is for 15 year/180,000 miles. I am currently at 172,000 miles and am concerned by the time a solution is provided to the dealer i will be out of the warranty period.
Mfg Campaign: 11567263
Recall Date: Jan 23, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Complete engine failure. Palmen Kia of Kenosha mechanics say it is an ongoing issue with this type of engine that Kia is fully aware of and that it should be covered by the factory Powertrain warranty but the company refuses to fix it. I also own an additional extended warranty through Educator’s Credit Union which won’t fix it for me.
Corrective Action:
Complete engine failure. Palmen Kia of Kenosha mechanics say it is an ongoing issue with this type of engine that Kia is fully aware of and that it should be covered by the factory Powertrain warranty but the company refuses to fix it. I also own an additional extended warranty through Educator’s Credit Union which won’t fix it for me.
Additional Notes:
Complete engine failure. Palmen Kia of Kenosha mechanics say it is an ongoing issue with this type of engine that Kia is fully aware of and that it should be covered by the factory Powertrain warranty but the company refuses to fix it. I also own an additional extended warranty through Educator’s Credit Union which won’t fix it for me.
Mfg Campaign: 11566882
Recall Date: Jan 22, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
There are many complaints about head gasket leaks. I have a head gasket leaks with 150,000 miles.
Corrective Action:
There are many complaints about head gasket leaks. I have a head gasket leaks with 150,000 miles.
Additional Notes:
There are many complaints about head gasket leaks. I have a head gasket leaks with 150,000 miles.
Mfg Campaign: 11566981
Recall Date: Jan 22, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Head bolts come lose causing head gaskets to leak. Vehicle is losing coolant internally. My safety is at risk for now I have no vehicle to drive to get me to and from work, in order to afford food and housing, causing me to have a poor mental state, of which may or may not have a negative effect on my well-being. Poor design and quality is to blame and a large corporation such as Kia needs to be held accountable. I have no idea what other domino effects this poor design may have on other engine parts/failures. The contact is respectfully asking for this complaint to be listed as part of the investigation PE23019.
Corrective Action:
Head bolts come lose causing head gaskets to leak. Vehicle is losing coolant internally. My safety is at risk for now I have no vehicle to drive to get me to and from work, in order to afford food and housing, causing me to have a poor mental state, of which may or may not have a negative effect on my well-being. Poor design and quality is to blame and a large corporation such as Kia needs to be held accountable. I have no idea what other domino effects this poor design may have on other engine parts/failures. The contact is respectfully asking for this complaint to be listed as part of the investigation PE23019.
Additional Notes:
Head bolts come lose causing head gaskets to leak. Vehicle is losing coolant internally. My safety is at risk for now I have no vehicle to drive to get me to and from work, in order to afford food and housing, causing me to have a poor mental state, of which may or may not have a negative effect on my well-being. Poor design and quality is to blame and a large corporation such as Kia needs to be held accountable. I have no idea what other domino effects this poor design may have on other engine parts/failures. The contact is respectfully asking for this complaint to be listed as part of the investigation PE23019.
Mfg Campaign: 11567116
Recall Date: Jan 22, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury