KIA SORENTO 2016

Complete listing of complaints and recalls for this vehicle

1.5K
Complaints
17
Recalls

Complaints & Recalls

1.5K Complaints 17 Recalls

Official Safety Recalls - Important!

17 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Kia America, Inc.
NHTSA Campaign: 22V703000 SAFETY RECALL
70.9K Vehicles Affected
Recall Date: Sep 19, 2022
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Potential Risk:
A fire while parked or driving can increase the risk of injury.
FREE Recall Solution:
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC249
Notice Date: Jul 27, 2023
Recall Date: Sep 19, 2022
Kia America, Inc.
NHTSA Campaign: 22V612000 SAFETY RECALL
28.1K Vehicles Affected
Recall Date: Aug 10, 2022
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2016 Sedona and Sorento vehicles. The vehicles may have been manufactured with faulty automatic transmission shift lever assembly components, preventing the shift lever from locking, which can allow the vehicle to rollaway.

Potential Risk:
A vehicle rollaway increases the risk of a crash and injury.
FREE Recall Solution:
Dealers will inspect and replace the automatic transmission shift lever assembly components, as necessary, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC246.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC246
Notice Date: Oct 7, 2022
Recall Date: Aug 10, 2022
Kia Motors America
NHTSA Campaign: 18V907000 SAFETY RECALL
71.7K Vehicles Affected
Recall Date: Dec 19, 2018
Safety Issue:

Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

Potential Risk:
A fuel leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC172
Notice Date: Jan 17, 2019
Recall Date: Dec 19, 2018
Kia Motors America
NHTSA Campaign: 16V862000 SAFETY RECALL
10.2K Vehicles Affected
Recall Date: Nov 30, 2016
Safety Issue:

Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
FREE Recall Solution:
Kia will notify owners, and dealers will replace the trailer tow hitch harness, free of charge. The recall began January 18, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC142.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC142
Notice Date: Jan 19, 2017
Recall Date: Nov 30, 2016
Kia Motors America
NHTSA Campaign: 16V770000 SAFETY RECALL
1.4K Vehicles Affected
Recall Date: Oct 24, 2016
Safety Issue:

Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured March 3, 2016 to March 21, 2016. The driver's seatback frame may have been produced with inadequate weld joints and, as a result, the seatback may not function as designed in the event of a rear-end collision.

Potential Risk:
In the event of a crash, the driver seatback frame could break and fail to restrain a seat occupant, increasing the risk of injury.
FREE Recall Solution:
Kia will notify owners, and dealers will inspect the welds and replace the driver seatback frame, as necessary, free of charge. The recall began on December 9, 2016. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC140.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC140
Notice Date: Dec 9, 2016
Recall Date: Oct 24, 2016
Kia Motors America
NHTSA Campaign: 16V480000 SAFETY RECALL
7.9K Vehicles Affected
Recall Date: Jun 29, 2016
Safety Issue:

Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles. A component of the rear suspension may not be properly welded.

Potential Risk:
The improper weld may break, affecting the rear suspension alignment, thereby increasing the risk of a crash.
FREE Recall Solution:
Kia will notify owners, and dealers will inspect the welds at the rear suspension cross-member, replacing the rear cross-member assembly, as necessary, free of charge. The recall began July 27, 2016. Owners may contact Kia Customer Service Department at 1-800-333-4542. Kia's number for this recall is SC137.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC137
Notice Date: Jul 27, 2016
Recall Date: Jun 29, 2016
Kia Motors America
NHTSA Campaign: 15V446000 SAFETY RECALL
2.6K Vehicles Affected
Recall Date: Jul 14, 2015
Safety Issue:

Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured October 23, 2014, to December 10, 2014. The affected vehicles have a front passenger seat belt whose buckle latch assembly may prevent the front passenger from fastening the seat belt.

Potential Risk:
If the front passenger seat belt cannot be latched, an occupant sitting in the front passenger seat has an increased risk of injury in the event of a crash.
FREE Recall Solution:
Kia will notify owners, and dealers will replace the front passenger seat belt buckle cover, free of charge. The recall began on August 18, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC123.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC123
Notice Date: Aug 18, 2015
Recall Date: Jul 14, 2015
Kia Motors America
NHTSA Campaign: 15V089000 SAFETY RECALL
12.4K Vehicles Affected
Recall Date: Feb 13, 2015
Safety Issue:

Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles manufactured October 27, 2014, to January 29, 2015. Due to an improperly soldered component in the accelerator pedal assembly, the driver may not be able to accelerate the vehicle.

Potential Risk:
If the vehicle is unable to be accelerated, there is an increased risk of a crash.
FREE Recall Solution:
Kia will notify owners, and dealers will replace the accelerator assembly, free of charge. The recall began on February 19, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC115.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC115
Notice Date: Feb 20, 2015
Recall Date: Feb 13, 2015

Consumer Complaints

1.5K Complaints
Kia America, Inc.
Campaign: 11655946 Other
Apr 21, 2025
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2016 Kia Sorento. The contact stated that after coming to a complete stop, the brake pedal was released, and the "check oil" warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine was consuming an excessive amount of engine oil. The failure persisted, and the contact took the vehicle to the dealer. The dealer diagnosed that the spark plugs, and the piston rings had failed. The contact was informed by the dealer to add oil every 1,500 miles driven. The manufacturer was made aware of the failure and informed the contact that since the piston rings and the engine had failed, NHTSA Campaign Number: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE) would not apply. The failure mileage was approximately 75,000.

Corrective Action:

The contact owns a 2016 Kia Sorento. The contact stated that after coming to a complete stop, the brake pedal was released, and the "check oil" warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine was consuming an excessive amount of engine oil. The failure persisted, and the contact took the vehicle to the dealer. The dealer diagnosed that the spark plugs, and the piston rings had failed. The contact was informed by the dealer to add oil every 1,500 miles driven. The manufacturer was made aware of the failure and informed the contact that since the piston rings and the engine had failed, NHTSA Campaign Number: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE) would not apply. The failure mileage was approximately 75,000.

Additional Notes:

The contact owns a 2016 Kia Sorento. The contact stated that after coming to a complete stop, the brake pedal was released, and the "check oil" warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine was consuming an excessive amount of engine oil. The failure persisted, and the contact took the vehicle to the dealer. The dealer diagnosed that the spark plugs, and the piston rings had failed. The contact was informed by the dealer to add oil every 1,500 miles driven. The manufacturer was made aware of the failure and informed the contact that since the piston rings and the engine had failed, NHTSA Campaign Number: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE) would not apply. The failure mileage was approximately 75,000.

Manufacturer: KIA
Mfg Campaign: 11655946
Notice Date: Apr 21, 2025
Recall Date: Apr 21, 2025
Kia America, Inc.
Campaign: 11654937 Other
Apr 16, 2025
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

See attached document for complaint.

Corrective Action:

See attached document for complaint.

Additional Notes:

See attached document for complaint.

Manufacturer: KIA
Mfg Campaign: 11654937
Notice Date: Apr 16, 2025
Recall Date: Apr 16, 2025
Kia America, Inc.
Campaign: 11652827 Other
Apr 4, 2025
Defect Description:

STRUCTURE:BODY

Potential Consequences:

THE PAINT ON MY PEARL WHITE CAR IS PEELING OFF.

Corrective Action:

THE PAINT ON MY PEARL WHITE CAR IS PEELING OFF.

Additional Notes:

THE PAINT ON MY PEARL WHITE CAR IS PEELING OFF.

Manufacturer: KIA
Mfg Campaign: 11652827
Notice Date: Apr 4, 2025
Recall Date: Apr 4, 2025
Kia America, Inc.
Campaign: 11651585 Other
Mar 30, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

My cars shift lock release keeps getting stuck. I replaced the shift solenoid but that didn't work. I see there was a recall for 2016 kia sorentos for this issue but my VIN was not included in the recall. Can you direct on where I can go from here please! Thank you

Corrective Action:

My cars shift lock release keeps getting stuck. I replaced the shift solenoid but that didn't work. I see there was a recall for 2016 kia sorentos for this issue but my VIN was not included in the recall. Can you direct on where I can go from here please! Thank you

Additional Notes:

My cars shift lock release keeps getting stuck. I replaced the shift solenoid but that didn't work. I see there was a recall for 2016 kia sorentos for this issue but my VIN was not included in the recall. Can you direct on where I can go from here please! Thank you

Manufacturer: KIA
Mfg Campaign: 11651585
Notice Date: Mar 30, 2025
Recall Date: Mar 30, 2025
Kia America, Inc.
Campaign: 11651050 Other
Mar 27, 2025
Defect Description:

ENGINE

Potential Consequences:

The car started to shake really bad and the engine light came on, pulled over called the tow truck service took it to the shop where they informed me the engine was blown

Corrective Action:

The car started to shake really bad and the engine light came on, pulled over called the tow truck service took it to the shop where they informed me the engine was blown

Additional Notes:

The car started to shake really bad and the engine light came on, pulled over called the tow truck service took it to the shop where they informed me the engine was blown

Manufacturer: KIA
Mfg Campaign: 11651050
Notice Date: Mar 27, 2025
Recall Date: Mar 27, 2025
Kia America, Inc.
Campaign: 11651210 Other
Mar 27, 2025
Defect Description:

ENGINE

Potential Consequences:

Starting getting rid of coolant and engine oil and starting smoking really bad out of nowhere .. had to park it and haven’t drove it since unfortunately … need it fixed

Corrective Action:

Starting getting rid of coolant and engine oil and starting smoking really bad out of nowhere .. had to park it and haven’t drove it since unfortunately … need it fixed

Additional Notes:

Starting getting rid of coolant and engine oil and starting smoking really bad out of nowhere .. had to park it and haven’t drove it since unfortunately … need it fixed

Manufacturer: KIA
Mfg Campaign: 11651210
Notice Date: Mar 27, 2025
Recall Date: Mar 27, 2025
Kia America, Inc.
Campaign: 11648580 Other
Mar 16, 2025
Defect Description:

ENGINE

Potential Consequences:

Without warning vehicle stalled. Started right up and had ticking sound at low rpm which went away. Oil change and next day same thing happened. Won't start and engine has seized.

Corrective Action:

Without warning vehicle stalled. Started right up and had ticking sound at low rpm which went away. Oil change and next day same thing happened. Won't start and engine has seized.

Additional Notes:

Without warning vehicle stalled. Started right up and had ticking sound at low rpm which went away. Oil change and next day same thing happened. Won't start and engine has seized.

Manufacturer: KIA
Mfg Campaign: 11648580
Notice Date: Mar 16, 2025
Recall Date: Mar 16, 2025
Kia America, Inc.
Campaign: 11647509 Other
Mar 10, 2025
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2016 Kia Sorento. The contact stated that while his wife was driving into the driveway, the vehicle stalled. No warning lights were illuminated. The contact's wife stated that on a separate occasion while starting the vehicle, there was an abnormal sound coming from the engine. The vehicle was taken to the local dealer where it was diagnosed that the battery had failed. The vehicle was not repaired. The dealer jumpstarted the vehicle. The contact stated that the failure persisted. The contact's wife stated that on a separate occasion, while stopped at a traffic light, the vehicle stalled. No warning lights were illuminated. The vehicle was towed to the residence. An independent mechanic arrived at the residence and diagnosed the vehicle with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The Extended Warranty field technician later informed the contact that the repair could not be covered since the knock sensor was not installed back in 2021. The contact related the failure to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine). The failure mileage was approximately 62,598.

Corrective Action:

The contact owns a 2016 Kia Sorento. The contact stated that while his wife was driving into the driveway, the vehicle stalled. No warning lights were illuminated. The contact's wife stated that on a separate occasion while starting the vehicle, there was an abnormal sound coming from the engine. The vehicle was taken to the local dealer where it was diagnosed that the battery had failed. The vehicle was not repaired. The dealer jumpstarted the vehicle. The contact stated that the failure persisted. The contact's wife stated that on a separate occasion, while stopped at a traffic light, the vehicle stalled. No warning lights were illuminated. The vehicle was towed to the residence. An independent mechanic arrived at the residence and diagnosed the vehicle with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The Extended Warranty field technician later informed the contact that the repair could not be covered since the knock sensor was not installed back in 2021. The contact related the failure to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine). The failure mileage was approximately 62,598.

Additional Notes:

The contact owns a 2016 Kia Sorento. The contact stated that while his wife was driving into the driveway, the vehicle stalled. No warning lights were illuminated. The contact's wife stated that on a separate occasion while starting the vehicle, there was an abnormal sound coming from the engine. The vehicle was taken to the local dealer where it was diagnosed that the battery had failed. The vehicle was not repaired. The dealer jumpstarted the vehicle. The contact stated that the failure persisted. The contact's wife stated that on a separate occasion, while stopped at a traffic light, the vehicle stalled. No warning lights were illuminated. The vehicle was towed to the residence. An independent mechanic arrived at the residence and diagnosed the vehicle with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The Extended Warranty field technician later informed the contact that the repair could not be covered since the knock sensor was not installed back in 2021. The contact related the failure to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine). The failure mileage was approximately 62,598.

Manufacturer: KIA
Mfg Campaign: 11647509
Notice Date: Mar 10, 2025
Recall Date: Mar 10, 2025
Kia America, Inc.
Campaign: 11647229 Other
Mar 9, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The instrument cluster blacks out in the middle of a drive or will not come on when initially started. Seems to work when it wants to. Yes, vehicle is available for inspection and we have a video of this defect. Yes, this is a safety issue because no other warning lights or warning system can work. Sometimes the speedometer shows 60mph while sitting still or 0mph while driving. This glitch makes it impossible to verify the speed, if lights and signals are working, airbags active, etc The dealership was advised but nothing done and was told no recalls so can't help without having to come out of pocket. At first it would flicker and get lines like a broken TV screen. We bought car in 2023 about 6 months in is when flickering started. It stopped for awhile. It is on more than off but presents a safety issue for my 18 yr old daughter who it was purchased for.

Corrective Action:

The instrument cluster blacks out in the middle of a drive or will not come on when initially started. Seems to work when it wants to. Yes, vehicle is available for inspection and we have a video of this defect. Yes, this is a safety issue because no other warning lights or warning system can work. Sometimes the speedometer shows 60mph while sitting still or 0mph while driving. This glitch makes it impossible to verify the speed, if lights and signals are working, airbags active, etc The dealership was advised but nothing done and was told no recalls so can't help without having to come out of pocket. At first it would flicker and get lines like a broken TV screen. We bought car in 2023 about 6 months in is when flickering started. It stopped for awhile. It is on more than off but presents a safety issue for my 18 yr old daughter who it was purchased for.

Additional Notes:

The instrument cluster blacks out in the middle of a drive or will not come on when initially started. Seems to work when it wants to. Yes, vehicle is available for inspection and we have a video of this defect. Yes, this is a safety issue because no other warning lights or warning system can work. Sometimes the speedometer shows 60mph while sitting still or 0mph while driving. This glitch makes it impossible to verify the speed, if lights and signals are working, airbags active, etc The dealership was advised but nothing done and was told no recalls so can't help without having to come out of pocket. At first it would flicker and get lines like a broken TV screen. We bought car in 2023 about 6 months in is when flickering started. It stopped for awhile. It is on more than off but presents a safety issue for my 18 yr old daughter who it was purchased for.

Manufacturer: KIA
Mfg Campaign: 11647229
Notice Date: Mar 9, 2025
Recall Date: Mar 9, 2025
Kia America, Inc.
Campaign: 11647231 Other
Mar 9, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Car paint peeling

Corrective Action:

Car paint peeling

Additional Notes:

Car paint peeling

Manufacturer: KIA
Mfg Campaign: 11647231
Notice Date: Mar 9, 2025
Recall Date: Mar 9, 2025
Kia America, Inc.
Campaign: 11647258 Other
Mar 9, 2025
Defect Description:

ENGINE

Potential Consequences:

Engine blew. Getting on interstate, vehicle blew when accelerating on interstate and died right before getting on. Could have been very dangerous if it had made it on the interstate itself. No warning lights or indication ther was a problem. It was maintained regularly. It had 125000 miles on it. A/c fan quit working due to electrical issues. Drivers side brake light blew several times. It was life changing and not for the good. There have also been a few other minor problems.

Corrective Action:

Engine blew. Getting on interstate, vehicle blew when accelerating on interstate and died right before getting on. Could have been very dangerous if it had made it on the interstate itself. No warning lights or indication ther was a problem. It was maintained regularly. It had 125000 miles on it. A/c fan quit working due to electrical issues. Drivers side brake light blew several times. It was life changing and not for the good. There have also been a few other minor problems.

Additional Notes:

Engine blew. Getting on interstate, vehicle blew when accelerating on interstate and died right before getting on. Could have been very dangerous if it had made it on the interstate itself. No warning lights or indication ther was a problem. It was maintained regularly. It had 125000 miles on it. A/c fan quit working due to electrical issues. Drivers side brake light blew several times. It was life changing and not for the good. There have also been a few other minor problems.

Manufacturer: KIA
Mfg Campaign: 11647258
Notice Date: Mar 9, 2025
Recall Date: Mar 9, 2025
Kia America, Inc.
Campaign: 11647258 Other
Mar 9, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Engine blew. Getting on interstate, vehicle blew when accelerating on interstate and died right before getting on. Could have been very dangerous if it had made it on the interstate itself. No warning lights or indication ther was a problem. It was maintained regularly. It had 125000 miles on it. A/c fan quit working due to electrical issues. Drivers side brake light blew several times. It was life changing and not for the good. There have also been a few other minor problems.

Corrective Action:

Engine blew. Getting on interstate, vehicle blew when accelerating on interstate and died right before getting on. Could have been very dangerous if it had made it on the interstate itself. No warning lights or indication ther was a problem. It was maintained regularly. It had 125000 miles on it. A/c fan quit working due to electrical issues. Drivers side brake light blew several times. It was life changing and not for the good. There have also been a few other minor problems.

Additional Notes:

Engine blew. Getting on interstate, vehicle blew when accelerating on interstate and died right before getting on. Could have been very dangerous if it had made it on the interstate itself. No warning lights or indication ther was a problem. It was maintained regularly. It had 125000 miles on it. A/c fan quit working due to electrical issues. Drivers side brake light blew several times. It was life changing and not for the good. There have also been a few other minor problems.

Manufacturer: KIA
Mfg Campaign: 11647258
Notice Date: Mar 9, 2025
Recall Date: Mar 9, 2025
Kia America, Inc.
Campaign: 11646915 Other
Mar 7, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

Shifts hard at first crank up.

Corrective Action:

Shifts hard at first crank up.

Additional Notes:

Shifts hard at first crank up.

Manufacturer: KIA
Mfg Campaign: 11646915
Notice Date: Mar 7, 2025
Recall Date: Mar 7, 2025
Kia America, Inc.
Campaign: 11646868 Other
Mar 6, 2025
Defect Description:

ENGINE

Potential Consequences:

While driving my vehicle on a busy 7 lane highway the day after it was serviced by the Kia dealer, the engine died. There were no lights that flashed or warnings. i drifted into the left shoulder, which was the only place to get out of the traffic. (a picture of the location is included).A state police officer was called due to the danger of my position on this very busy highway. She obtained a tow service within 15 minutes due to the position of my vehicle and sat behind me with her lights on until she was summoned for another call. The tow truck drivers barely fit in the median and I had to walk out into the traffic lane in order to get into the tow truck. The vehicle was towed to the Kia Dealer where they informed me that they would replace the engine for $15,000. The only indicator light that ever came on in the vehicle was a low oil light 1-2 months prior to engine failure, which I immediately took care of. At no time after that did my low oil light or check engine light come on. Since replacing the engine was the only option by the Kia dealer and I did not trust the dealer to replace it and did not want to spend $15,000 on an 8 year old vehicle, I was forced to sell the vehicle for parts, which didn't even cover the $800 I spent the day before at the dealer, as well as the towing fees..

Corrective Action:

While driving my vehicle on a busy 7 lane highway the day after it was serviced by the Kia dealer, the engine died. There were no lights that flashed or warnings. i drifted into the left shoulder, which was the only place to get out of the traffic. (a picture of the location is included).A state police officer was called due to the danger of my position on this very busy highway. She obtained a tow service within 15 minutes due to the position of my vehicle and sat behind me with her lights on until she was summoned for another call. The tow truck drivers barely fit in the median and I had to walk out into the traffic lane in order to get into the tow truck. The vehicle was towed to the Kia Dealer where they informed me that they would replace the engine for $15,000. The only indicator light that ever came on in the vehicle was a low oil light 1-2 months prior to engine failure, which I immediately took care of. At no time after that did my low oil light or check engine light come on. Since replacing the engine was the only option by the Kia dealer and I did not trust the dealer to replace it and did not want to spend $15,000 on an 8 year old vehicle, I was forced to sell the vehicle for parts, which didn't even cover the $800 I spent the day before at the dealer, as well as the towing fees..

Additional Notes:

While driving my vehicle on a busy 7 lane highway the day after it was serviced by the Kia dealer, the engine died. There were no lights that flashed or warnings. i drifted into the left shoulder, which was the only place to get out of the traffic. (a picture of the location is included).A state police officer was called due to the danger of my position on this very busy highway. She obtained a tow service within 15 minutes due to the position of my vehicle and sat behind me with her lights on until she was summoned for another call. The tow truck drivers barely fit in the median and I had to walk out into the traffic lane in order to get into the tow truck. The vehicle was towed to the Kia Dealer where they informed me that they would replace the engine for $15,000. The only indicator light that ever came on in the vehicle was a low oil light 1-2 months prior to engine failure, which I immediately took care of. At no time after that did my low oil light or check engine light come on. Since replacing the engine was the only option by the Kia dealer and I did not trust the dealer to replace it and did not want to spend $15,000 on an 8 year old vehicle, I was forced to sell the vehicle for parts, which didn't even cover the $800 I spent the day before at the dealer, as well as the towing fees..

Manufacturer: KIA
Mfg Campaign: 11646868
Notice Date: Mar 6, 2025
Recall Date: Mar 6, 2025
Kia America, Inc.
Campaign: 11646089 Other
Mar 3, 2025
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The paint on our Kia Sorrento is chipping and flaking off.

Corrective Action:

The paint on our Kia Sorrento is chipping and flaking off.

Additional Notes:

The paint on our Kia Sorrento is chipping and flaking off.

Manufacturer: KIA
Mfg Campaign: 11646089
Notice Date: Mar 3, 2025
Recall Date: Mar 3, 2025
Kia America, Inc.
Campaign: 11645871 Other
Mar 2, 2025
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The paint on my vehicle has started to peel and is increasing getting worse. Will Kia repaint my car. It's looking very bad

Corrective Action:

The paint on my vehicle has started to peel and is increasing getting worse. Will Kia repaint my car. It's looking very bad

Additional Notes:

The paint on my vehicle has started to peel and is increasing getting worse. Will Kia repaint my car. It's looking very bad

Manufacturer: KIA
Mfg Campaign: 11645871
Notice Date: Mar 2, 2025
Recall Date: Mar 2, 2025
Kia America, Inc.
Campaign: 11645748 Other
Mar 1, 2025
Defect Description:

ENGINE

Potential Consequences:

Piston ring failure, resulting in loss of power and excessive smoke from the exhaust system.

Corrective Action:

Piston ring failure, resulting in loss of power and excessive smoke from the exhaust system.

Additional Notes:

Piston ring failure, resulting in loss of power and excessive smoke from the exhaust system.

Manufacturer: KIA
Mfg Campaign: 11645748
Notice Date: Mar 1, 2025
Recall Date: Mar 1, 2025
Kia America, Inc.
Campaign: 11645333 Other
Feb 27, 2025
Defect Description:

ENGINE

Potential Consequences:

Engine died, mechanic said needs to be replaced due to no oil. Low oil light never illuminated. Oil was changed 6 months prior. Only 140,000 miles, driven less than 10,000 miles a year if that. Why didn’t the low pressure gauge illuminate. Now I’m out over $5000.00. Not ok Kia

Corrective Action:

Engine died, mechanic said needs to be replaced due to no oil. Low oil light never illuminated. Oil was changed 6 months prior. Only 140,000 miles, driven less than 10,000 miles a year if that. Why didn’t the low pressure gauge illuminate. Now I’m out over $5000.00. Not ok Kia

Additional Notes:

Engine died, mechanic said needs to be replaced due to no oil. Low oil light never illuminated. Oil was changed 6 months prior. Only 140,000 miles, driven less than 10,000 miles a year if that. Why didn’t the low pressure gauge illuminate. Now I’m out over $5000.00. Not ok Kia

Manufacturer: KIA
Mfg Campaign: 11645333
Notice Date: Feb 27, 2025
Recall Date: Feb 27, 2025
Kia America, Inc.
Campaign: 11644517 Other
Feb 24, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

My heated seats stopped working when my new engine was installed and I took it to the dealership and they never fix it and charged me 200.00 and then my air and heat keeps coming on and off then I got my new engine installed

Corrective Action:

My heated seats stopped working when my new engine was installed and I took it to the dealership and they never fix it and charged me 200.00 and then my air and heat keeps coming on and off then I got my new engine installed

Additional Notes:

My heated seats stopped working when my new engine was installed and I took it to the dealership and they never fix it and charged me 200.00 and then my air and heat keeps coming on and off then I got my new engine installed

Manufacturer: KIA
Mfg Campaign: 11644517
Notice Date: Feb 24, 2025
Recall Date: Feb 24, 2025
Kia America, Inc.
Campaign: 11644517 Other
Feb 24, 2025
Defect Description:

SEATS

Potential Consequences:

My heated seats stopped working when my new engine was installed and I took it to the dealership and they never fix it and charged me 200.00 and then my air and heat keeps coming on and off then I got my new engine installed

Corrective Action:

My heated seats stopped working when my new engine was installed and I took it to the dealership and they never fix it and charged me 200.00 and then my air and heat keeps coming on and off then I got my new engine installed

Additional Notes:

My heated seats stopped working when my new engine was installed and I took it to the dealership and they never fix it and charged me 200.00 and then my air and heat keeps coming on and off then I got my new engine installed

Manufacturer: KIA
Mfg Campaign: 11644517
Notice Date: Feb 24, 2025
Recall Date: Feb 24, 2025

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Valencia, CA • 36 yrs

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