Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016 Sedona and Sorento vehicles. The vehicles may have been manufactured with faulty automatic transmission shift lever assembly components, preventing the shift lever from locking, which can allow the vehicle to rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC246
Recall Date: Aug 10, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC142
Recall Date: Nov 30, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured March 3, 2016 to March 21, 2016. The driver's seatback frame may have been produced with inadequate weld joints and, as a result, the seatback may not function as designed in the event of a rear-end collision.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC140
Recall Date: Oct 24, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles. A component of the rear suspension may not be properly welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC137
Recall Date: Jun 29, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured October 23, 2014, to December 10, 2014. The affected vehicles have a front passenger seat belt whose buckle latch assembly may prevent the front passenger from fastening the seat belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC123
Recall Date: Jul 14, 2015
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles manufactured October 27, 2014, to January 29, 2015. Due to an improperly soldered component in the accelerator pedal assembly, the driver may not be able to accelerate the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC115
Recall Date: Feb 13, 2015
Consumer Complaints
1.5K ComplaintsKia America, Inc.
Defect Description:
TRAILER HITCHES
Potential Consequences:
The contact owns a 2016 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) several months ago; however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not yet available. The manufacturer was made aware of the issue but could not confirm when parts would become available. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) several months ago; however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not yet available. The manufacturer was made aware of the issue but could not confirm when parts would become available. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) several months ago; however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not yet available. The manufacturer was made aware of the issue but could not confirm when parts would become available. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11506239
Recall Date: Feb 8, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
We were driving home from a road trip in November 2022 - and the heater was failing, not working. There were no warning lights showing. There was a rattling-type sound when we got nearer to home and since there were still no warning lights coming on, we got the car home. Checked the coolant and oil levels - topped them off (not too low). The next morning, I was going to drive to work - started the car and it sounded rough. Took daughter's car to work. My husband took the car to shop near the house - they said they got air pocket out of coolant line and suspected head gasket was blown. Took it to KIA dealer and they confirmed head was blown and would need a new engine - $12,000. Never had any indication of overheating until just before we took it to the dealer - the temp gauge indicator would be in the middle then would rise to high and go right back down to middle. Did that a couple of times on ride to the dealer. It's now sitting in my garage while I figure out what to do with it.
Corrective Action:
We were driving home from a road trip in November 2022 - and the heater was failing, not working. There were no warning lights showing. There was a rattling-type sound when we got nearer to home and since there were still no warning lights coming on, we got the car home. Checked the coolant and oil levels - topped them off (not too low). The next morning, I was going to drive to work - started the car and it sounded rough. Took daughter's car to work. My husband took the car to shop near the house - they said they got air pocket out of coolant line and suspected head gasket was blown. Took it to KIA dealer and they confirmed head was blown and would need a new engine - $12,000. Never had any indication of overheating until just before we took it to the dealer - the temp gauge indicator would be in the middle then would rise to high and go right back down to middle. Did that a couple of times on ride to the dealer. It's now sitting in my garage while I figure out what to do with it.
Additional Notes:
We were driving home from a road trip in November 2022 - and the heater was failing, not working. There were no warning lights showing. There was a rattling-type sound when we got nearer to home and since there were still no warning lights coming on, we got the car home. Checked the coolant and oil levels - topped them off (not too low). The next morning, I was going to drive to work - started the car and it sounded rough. Took daughter's car to work. My husband took the car to shop near the house - they said they got air pocket out of coolant line and suspected head gasket was blown. Took it to KIA dealer and they confirmed head was blown and would need a new engine - $12,000. Never had any indication of overheating until just before we took it to the dealer - the temp gauge indicator would be in the middle then would rise to high and go right back down to middle. Did that a couple of times on ride to the dealer. It's now sitting in my garage while I figure out what to do with it.
Mfg Campaign: 11506142
Recall Date: Feb 7, 2023
Kia America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
We bought a used 2016 Kia Sorrento. Upon driving, we realized that the seat belts were not tightening up on the driver's seat. We took the car into Kia in order to get the seat belt fixed. They told us it was the seat belt tentioner was bad and that the repair would not be covered under any kind of warranty. I called Kia directly to ask them to override what the dealer was telling me and cover the seat belt since it was a safety issue and the car was under 10 years old. They denied my claim.
Corrective Action:
We bought a used 2016 Kia Sorrento. Upon driving, we realized that the seat belts were not tightening up on the driver's seat. We took the car into Kia in order to get the seat belt fixed. They told us it was the seat belt tentioner was bad and that the repair would not be covered under any kind of warranty. I called Kia directly to ask them to override what the dealer was telling me and cover the seat belt since it was a safety issue and the car was under 10 years old. They denied my claim.
Additional Notes:
We bought a used 2016 Kia Sorrento. Upon driving, we realized that the seat belts were not tightening up on the driver's seat. We took the car into Kia in order to get the seat belt fixed. They told us it was the seat belt tentioner was bad and that the repair would not be covered under any kind of warranty. I called Kia directly to ask them to override what the dealer was telling me and cover the seat belt since it was a safety issue and the car was under 10 years old. They denied my claim.
Mfg Campaign: 11505789
Recall Date: Feb 6, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I have had my car less than a month as I’m driving my car starts to rattle loudly and loses power I go to a nearby auto zone and they run a test which says I have a recall on my engine
Corrective Action:
I have had my car less than a month as I’m driving my car starts to rattle loudly and loses power I go to a nearby auto zone and they run a test which says I have a recall on my engine
Additional Notes:
I have had my car less than a month as I’m driving my car starts to rattle loudly and loses power I go to a nearby auto zone and they run a test which says I have a recall on my engine
Mfg Campaign: 11505582
Recall Date: Feb 4, 2023
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On 02/03/2023 and once before, I stepped on brake to come to a stop and car accelerated to the point that braking took more distance to come to a stop. I called the Kia dealer today and got an appointment which is scheduled for 02/09/2023 to have them inspect vehicle for problem. I read an article published 11/23/2021 by [XXX] on the MotorBiscuit website that states the problem is with an issue with the throttle contol system. This problem nearly caused my to crash into car in front of me and could have been catastrophic if I had been going at a higher rate of speed and had to stop quickly. resulting in loss of life or injuries to myself and others. My vehicle is available for inspection upon request. There were no warnings. The floor rug was not jammed under accelerator. The first time it happened was also when coming to a stop. At that time I wasn't sure why it happened. This time myself and my passenger both heard the engine revving while I was trying to brake. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
On 02/03/2023 and once before, I stepped on brake to come to a stop and car accelerated to the point that braking took more distance to come to a stop. I called the Kia dealer today and got an appointment which is scheduled for 02/09/2023 to have them inspect vehicle for problem. I read an article published 11/23/2021 by [XXX] on the MotorBiscuit website that states the problem is with an issue with the throttle contol system. This problem nearly caused my to crash into car in front of me and could have been catastrophic if I had been going at a higher rate of speed and had to stop quickly. resulting in loss of life or injuries to myself and others. My vehicle is available for inspection upon request. There were no warnings. The floor rug was not jammed under accelerator. The first time it happened was also when coming to a stop. At that time I wasn't sure why it happened. This time myself and my passenger both heard the engine revving while I was trying to brake. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
On 02/03/2023 and once before, I stepped on brake to come to a stop and car accelerated to the point that braking took more distance to come to a stop. I called the Kia dealer today and got an appointment which is scheduled for 02/09/2023 to have them inspect vehicle for problem. I read an article published 11/23/2021 by [XXX] on the MotorBiscuit website that states the problem is with an issue with the throttle contol system. This problem nearly caused my to crash into car in front of me and could have been catastrophic if I had been going at a higher rate of speed and had to stop quickly. resulting in loss of life or injuries to myself and others. My vehicle is available for inspection upon request. There were no warnings. The floor rug was not jammed under accelerator. The first time it happened was also when coming to a stop. At that time I wasn't sure why it happened. This time myself and my passenger both heard the engine revving while I was trying to brake. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11505469
Recall Date: Feb 3, 2023
Kia America, Inc.
Defect Description:
TRAILER HITCHES
Potential Consequences:
The contact owns a 2016 Kia Sorento. The contact received notification of the NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact mentioned that a recall notice was received confirming the remedy was available and to contact a local dealer however, the dealer informed the contact that the part was not yet available. The manufacturer was notified of the issue and confirmed that parts were unavailable. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Kia Sorento. The contact received notification of the NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact mentioned that a recall notice was received confirming the remedy was available and to contact a local dealer however, the dealer informed the contact that the part was not yet available. The manufacturer was notified of the issue and confirmed that parts were unavailable. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Kia Sorento. The contact received notification of the NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact mentioned that a recall notice was received confirming the remedy was available and to contact a local dealer however, the dealer informed the contact that the part was not yet available. The manufacturer was notified of the issue and confirmed that parts were unavailable. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11504884
Recall Date: Feb 1, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
With just a few payments left on my 2016 Kia Sorento I was traveling home from work when without any warning at all, my car, in the middle lane of a highway, dropped from about 65 miles an hour down to 30 mph. This almost caused a major accident involving many cars. I managed to get the car off the road and to the mechanic. I was told that there was very little oil left in the motor, which was hard to believe because I was only a month beyond my scheduled oil change. I was told by the mechanic that this engine is known to start burning oil at an excessive rate without warning. I was also told that the motor was no longer any good due to the damage that was caused. I was disappointed to find out there was no recall and I was left with a car that had very little value. Please recall these cars before someone gets hurt or worse.
Corrective Action:
With just a few payments left on my 2016 Kia Sorento I was traveling home from work when without any warning at all, my car, in the middle lane of a highway, dropped from about 65 miles an hour down to 30 mph. This almost caused a major accident involving many cars. I managed to get the car off the road and to the mechanic. I was told that there was very little oil left in the motor, which was hard to believe because I was only a month beyond my scheduled oil change. I was told by the mechanic that this engine is known to start burning oil at an excessive rate without warning. I was also told that the motor was no longer any good due to the damage that was caused. I was disappointed to find out there was no recall and I was left with a car that had very little value. Please recall these cars before someone gets hurt or worse.
Additional Notes:
With just a few payments left on my 2016 Kia Sorento I was traveling home from work when without any warning at all, my car, in the middle lane of a highway, dropped from about 65 miles an hour down to 30 mph. This almost caused a major accident involving many cars. I managed to get the car off the road and to the mechanic. I was told that there was very little oil left in the motor, which was hard to believe because I was only a month beyond my scheduled oil change. I was told by the mechanic that this engine is known to start burning oil at an excessive rate without warning. I was also told that the motor was no longer any good due to the damage that was caused. I was disappointed to find out there was no recall and I was left with a car that had very little value. Please recall these cars before someone gets hurt or worse.
Mfg Campaign: 11504966
Recall Date: Feb 1, 2023
Kia America, Inc.
Defect Description:
TRAILER HITCHES
Potential Consequences:
The contact owns a 2016 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11504675
Recall Date: Jan 31, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2016 KIA SORENTO. CONSUMER WRITES IN REGARD TO PAINT PEELING ON VEHICLE.
Corrective Action:
2016 KIA SORENTO. CONSUMER WRITES IN REGARD TO PAINT PEELING ON VEHICLE.
Additional Notes:
2016 KIA SORENTO. CONSUMER WRITES IN REGARD TO PAINT PEELING ON VEHICLE.
Mfg Campaign: 11504412
Recall Date: Jan 30, 2023
Kia America, Inc.
Defect Description:
STRUCTURE
Potential Consequences:
2016 KIA SORENTO. CONSUMER WRITES IN REGARD TO PAINT PEELING ON VEHICLE.
Corrective Action:
2016 KIA SORENTO. CONSUMER WRITES IN REGARD TO PAINT PEELING ON VEHICLE.
Additional Notes:
2016 KIA SORENTO. CONSUMER WRITES IN REGARD TO PAINT PEELING ON VEHICLE.
Mfg Campaign: 11504412
Recall Date: Jan 30, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The Engine failed due to bolts backing out of the engine and causing a leak into the exhaust system.This causes the head gasket to leak. This comes without warning of any kind. Kia is aware of this problem. There were not any warning lights on. It was diagnosed at an independent service center.
Corrective Action:
The Engine failed due to bolts backing out of the engine and causing a leak into the exhaust system.This causes the head gasket to leak. This comes without warning of any kind. Kia is aware of this problem. There were not any warning lights on. It was diagnosed at an independent service center.
Additional Notes:
The Engine failed due to bolts backing out of the engine and causing a leak into the exhaust system.This causes the head gasket to leak. This comes without warning of any kind. Kia is aware of this problem. There were not any warning lights on. It was diagnosed at an independent service center.
Mfg Campaign: 11503982
Recall Date: Jan 27, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Did oil change on vehicle about a week ago. A week later checked oil noticed it was a quart low and put more oil in. Next day heard a knocking sound come from engine compartment. Checked oil noticed no oil. No warning lights came on to show I had low oil. Put more oil in took to kia. Kia told me that engine rods are gone and engine is fried. Need new engine and its going to cost me $11,000. No lights or warning system was in place when I bought the car and no one informed me of any update or issue needed to prevent this. Car only has 67000 miles on it so I should still be covered under manufacturing warranty but they are blaming me for the no oil when no idiot lights came to tell me low oil. This is Kias fault.
Corrective Action:
Did oil change on vehicle about a week ago. A week later checked oil noticed it was a quart low and put more oil in. Next day heard a knocking sound come from engine compartment. Checked oil noticed no oil. No warning lights came on to show I had low oil. Put more oil in took to kia. Kia told me that engine rods are gone and engine is fried. Need new engine and its going to cost me $11,000. No lights or warning system was in place when I bought the car and no one informed me of any update or issue needed to prevent this. Car only has 67000 miles on it so I should still be covered under manufacturing warranty but they are blaming me for the no oil when no idiot lights came to tell me low oil. This is Kias fault.
Additional Notes:
Did oil change on vehicle about a week ago. A week later checked oil noticed it was a quart low and put more oil in. Next day heard a knocking sound come from engine compartment. Checked oil noticed no oil. No warning lights came on to show I had low oil. Put more oil in took to kia. Kia told me that engine rods are gone and engine is fried. Need new engine and its going to cost me $11,000. No lights or warning system was in place when I bought the car and no one informed me of any update or issue needed to prevent this. Car only has 67000 miles on it so I should still be covered under manufacturing warranty but they are blaming me for the no oil when no idiot lights came to tell me low oil. This is Kias fault.
Mfg Campaign: 11503095
Recall Date: Jan 23, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I had no warning lights come on all of a sudden steam and anti freeze blew from outside hood luckily I was right near home pulled in popped hood all Xtra antifreeze gone from back up container .had triple A tow to a mechanic as thought it was a hole in radiator or hose fell off.He got back to me and said there are exhausted gases in antifreeze and my head gasket is blown !Nothing ever gave me a clue just happened.He suggested towing to kia as only 70.000 miles and he said there is a leak either from head gasket bolt .but somehow this is a reason for kia as he has read many complaints the same as mine.not the knock sensor issue this is a whole new problem with v6 engine .so I owe 15,000.00 for a car that does no longer run kia will do nothing as had towed to dealership.what do I do? I can not find anyone to do engine cause there are none there are no recalls on this issue!Kia needs to be held accountable for all there issues !As my car is still there cause have no idea what to do !so now still paying payments with no help from them!please look on kia complaint you will see so many others with same issue! https://www.thetruthaboutcars.com/cars/news-blog/hyundai-and-kia-s-decade-of-very-troublesome-engines-continues-44497118
Corrective Action:
I had no warning lights come on all of a sudden steam and anti freeze blew from outside hood luckily I was right near home pulled in popped hood all Xtra antifreeze gone from back up container .had triple A tow to a mechanic as thought it was a hole in radiator or hose fell off.He got back to me and said there are exhausted gases in antifreeze and my head gasket is blown !Nothing ever gave me a clue just happened.He suggested towing to kia as only 70.000 miles and he said there is a leak either from head gasket bolt .but somehow this is a reason for kia as he has read many complaints the same as mine.not the knock sensor issue this is a whole new problem with v6 engine .so I owe 15,000.00 for a car that does no longer run kia will do nothing as had towed to dealership.what do I do? I can not find anyone to do engine cause there are none there are no recalls on this issue!Kia needs to be held accountable for all there issues !As my car is still there cause have no idea what to do !so now still paying payments with no help from them!please look on kia complaint you will see so many others with same issue! https://www.thetruthaboutcars.com/cars/news-blog/hyundai-and-kia-s-decade-of-very-troublesome-engines-continues-44497118
Additional Notes:
I had no warning lights come on all of a sudden steam and anti freeze blew from outside hood luckily I was right near home pulled in popped hood all Xtra antifreeze gone from back up container .had triple A tow to a mechanic as thought it was a hole in radiator or hose fell off.He got back to me and said there are exhausted gases in antifreeze and my head gasket is blown !Nothing ever gave me a clue just happened.He suggested towing to kia as only 70.000 miles and he said there is a leak either from head gasket bolt .but somehow this is a reason for kia as he has read many complaints the same as mine.not the knock sensor issue this is a whole new problem with v6 engine .so I owe 15,000.00 for a car that does no longer run kia will do nothing as had towed to dealership.what do I do? I can not find anyone to do engine cause there are none there are no recalls on this issue!Kia needs to be held accountable for all there issues !As my car is still there cause have no idea what to do !so now still paying payments with no help from them!please look on kia complaint you will see so many others with same issue! https://www.thetruthaboutcars.com/cars/news-blog/hyundai-and-kia-s-decade-of-very-troublesome-engines-continues-44497118
Mfg Campaign: 11503012
Recall Date: Jan 22, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Was driving my car and the engine began to knock and then died. Looked at the oil and there was no oil on the dip stick. No warning light ever came on that the oil was low! Had to have it towed to a mechanic that said I now have to replace the engine!!!
Corrective Action:
Was driving my car and the engine began to knock and then died. Looked at the oil and there was no oil on the dip stick. No warning light ever came on that the oil was low! Had to have it towed to a mechanic that said I now have to replace the engine!!!
Additional Notes:
Was driving my car and the engine began to knock and then died. Looked at the oil and there was no oil on the dip stick. No warning light ever came on that the oil was low! Had to have it towed to a mechanic that said I now have to replace the engine!!!
Mfg Campaign: 11502774
Recall Date: Jan 20, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine block threads stripped causing head gasket to blow. This vehicle has 108,000 miles and now needs a new engine. Very common issue.
Corrective Action:
Engine block threads stripped causing head gasket to blow. This vehicle has 108,000 miles and now needs a new engine. Very common issue.
Additional Notes:
Engine block threads stripped causing head gasket to blow. This vehicle has 108,000 miles and now needs a new engine. Very common issue.
Mfg Campaign: 11502543
Recall Date: Jan 19, 2023
Kia America, Inc.
Defect Description:
TRAILER HITCHES
Potential Consequences:
The contact owns a 2016 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact has tried contacting the manufacturer several times but they claim that there isn't a solution to the problem. The contact also states that Uhaul could fix it with third-party harnesses and that Kia should be responsible for the cost of that repair.
Corrective Action:
The contact owns a 2016 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact has tried contacting the manufacturer several times but they claim that there isn't a solution to the problem. The contact also states that Uhaul could fix it with third-party harnesses and that Kia should be responsible for the cost of that repair.
Additional Notes:
The contact owns a 2016 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact has tried contacting the manufacturer several times but they claim that there isn't a solution to the problem. The contact also states that Uhaul could fix it with third-party harnesses and that Kia should be responsible for the cost of that repair.
Mfg Campaign: 11502481
Recall Date: Jan 18, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Purchased vehicle April 2019 and properly maintained it with no major issues until September 2022 when the alternator went and was replaced with a new alternator but the car was no longer reliable at that point as it spent several trips to the shop (where it resides currently). The catalytic converter was throwing a code but the car was running okay so we were told to see what happens The smell of antifreeze was strong and the engine overheated despite our best efforts (from mechanics with various backgrounds and experience levels). We were told post diagnostic test days before Christmas that the engine block was “walking” and a new engine would be the only true and effective repair for it. In disbelief and penniless at this point we got a second and third opinion from other reputable mechanics. The last shop actually tore the engine apart and was able to confirm that the cylinders were so badly warped that a machine shop wouldn’t be able to make them usable. The mechanic commented about how awful the cylinders looked, and that putting the engine back together would be a complete waste of time because the engine would surely throw codes, it was just a matter of when. He also urged us to replace the engine. At this point we have reached out to the administrator for our gap optional warranty we purchased and despite the contract clearly stating there is ample engine coverage, he refuses to cover labor and/or parts. This was my first Kia and will without a doubt be my last. With days before my senior semester of nursing school starting my car sat at a shop (where it still sits) and the customer service, or lack thereof I have received has been nothing short of appalling. School is stressful enough and with no reliable transportation it’s really been a treat. Also worth mentioning the fact the car was running so terribly it put quite the damper on mine and my kids holidays.
Corrective Action:
Purchased vehicle April 2019 and properly maintained it with no major issues until September 2022 when the alternator went and was replaced with a new alternator but the car was no longer reliable at that point as it spent several trips to the shop (where it resides currently). The catalytic converter was throwing a code but the car was running okay so we were told to see what happens The smell of antifreeze was strong and the engine overheated despite our best efforts (from mechanics with various backgrounds and experience levels). We were told post diagnostic test days before Christmas that the engine block was “walking” and a new engine would be the only true and effective repair for it. In disbelief and penniless at this point we got a second and third opinion from other reputable mechanics. The last shop actually tore the engine apart and was able to confirm that the cylinders were so badly warped that a machine shop wouldn’t be able to make them usable. The mechanic commented about how awful the cylinders looked, and that putting the engine back together would be a complete waste of time because the engine would surely throw codes, it was just a matter of when. He also urged us to replace the engine. At this point we have reached out to the administrator for our gap optional warranty we purchased and despite the contract clearly stating there is ample engine coverage, he refuses to cover labor and/or parts. This was my first Kia and will without a doubt be my last. With days before my senior semester of nursing school starting my car sat at a shop (where it still sits) and the customer service, or lack thereof I have received has been nothing short of appalling. School is stressful enough and with no reliable transportation it’s really been a treat. Also worth mentioning the fact the car was running so terribly it put quite the damper on mine and my kids holidays.
Additional Notes:
Purchased vehicle April 2019 and properly maintained it with no major issues until September 2022 when the alternator went and was replaced with a new alternator but the car was no longer reliable at that point as it spent several trips to the shop (where it resides currently). The catalytic converter was throwing a code but the car was running okay so we were told to see what happens The smell of antifreeze was strong and the engine overheated despite our best efforts (from mechanics with various backgrounds and experience levels). We were told post diagnostic test days before Christmas that the engine block was “walking” and a new engine would be the only true and effective repair for it. In disbelief and penniless at this point we got a second and third opinion from other reputable mechanics. The last shop actually tore the engine apart and was able to confirm that the cylinders were so badly warped that a machine shop wouldn’t be able to make them usable. The mechanic commented about how awful the cylinders looked, and that putting the engine back together would be a complete waste of time because the engine would surely throw codes, it was just a matter of when. He also urged us to replace the engine. At this point we have reached out to the administrator for our gap optional warranty we purchased and despite the contract clearly stating there is ample engine coverage, he refuses to cover labor and/or parts. This was my first Kia and will without a doubt be my last. With days before my senior semester of nursing school starting my car sat at a shop (where it still sits) and the customer service, or lack thereof I have received has been nothing short of appalling. School is stressful enough and with no reliable transportation it’s really been a treat. Also worth mentioning the fact the car was running so terribly it put quite the damper on mine and my kids holidays.
Mfg Campaign: 11502175
Recall Date: Jan 17, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Car started to make a knocking noise especially when accelerating , however no lights on dash indicated anything was wrong. Car started fluttering and engine died. Started the car again, more knocking and fluttering before the engine died. Pulled over and checked oil. It was low so had someone bring me oil. Put in 3.5 quarts and got the car started again. The car was still making the knocking sound but was able to drive .5 mile to the closest mechanic. They said it is a serious engine problem from the sounds of it and instructed me not to drive it but to get it towed to the dealer.
Corrective Action:
Car started to make a knocking noise especially when accelerating , however no lights on dash indicated anything was wrong. Car started fluttering and engine died. Started the car again, more knocking and fluttering before the engine died. Pulled over and checked oil. It was low so had someone bring me oil. Put in 3.5 quarts and got the car started again. The car was still making the knocking sound but was able to drive .5 mile to the closest mechanic. They said it is a serious engine problem from the sounds of it and instructed me not to drive it but to get it towed to the dealer.
Additional Notes:
Car started to make a knocking noise especially when accelerating , however no lights on dash indicated anything was wrong. Car started fluttering and engine died. Started the car again, more knocking and fluttering before the engine died. Pulled over and checked oil. It was low so had someone bring me oil. Put in 3.5 quarts and got the car started again. The car was still making the knocking sound but was able to drive .5 mile to the closest mechanic. They said it is a serious engine problem from the sounds of it and instructed me not to drive it but to get it towed to the dealer.
Mfg Campaign: 11502208
Recall Date: Jan 17, 2023
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Car started to make a knocking noise especially when accelerating , however no lights on dash indicated anything was wrong. Car started fluttering and engine died. Started the car again, more knocking and fluttering before the engine died. Pulled over and checked oil. It was low so had someone bring me oil. Put in 3.5 quarts and got the car started again. The car was still making the knocking sound but was able to drive .5 mile to the closest mechanic. They said it is a serious engine problem from the sounds of it and instructed me not to drive it but to get it towed to the dealer.
Corrective Action:
Car started to make a knocking noise especially when accelerating , however no lights on dash indicated anything was wrong. Car started fluttering and engine died. Started the car again, more knocking and fluttering before the engine died. Pulled over and checked oil. It was low so had someone bring me oil. Put in 3.5 quarts and got the car started again. The car was still making the knocking sound but was able to drive .5 mile to the closest mechanic. They said it is a serious engine problem from the sounds of it and instructed me not to drive it but to get it towed to the dealer.
Additional Notes:
Car started to make a knocking noise especially when accelerating , however no lights on dash indicated anything was wrong. Car started fluttering and engine died. Started the car again, more knocking and fluttering before the engine died. Pulled over and checked oil. It was low so had someone bring me oil. Put in 3.5 quarts and got the car started again. The car was still making the knocking sound but was able to drive .5 mile to the closest mechanic. They said it is a serious engine problem from the sounds of it and instructed me not to drive it but to get it towed to the dealer.
Mfg Campaign: 11502208
Recall Date: Jan 17, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
More often than not I’m finding I have to add oil to the car. It gives no warning the oil is low, no light, no smoke. The car starts to run a little hard so we check the oil. Each time we check the oil is low and needs more. We have gotten oil changes on the recommended schedule. Yet the problem still persists. Also I notice at times when pushing the gas to accelerate it almost seems hard to do.
Corrective Action:
More often than not I’m finding I have to add oil to the car. It gives no warning the oil is low, no light, no smoke. The car starts to run a little hard so we check the oil. Each time we check the oil is low and needs more. We have gotten oil changes on the recommended schedule. Yet the problem still persists. Also I notice at times when pushing the gas to accelerate it almost seems hard to do.
Additional Notes:
More often than not I’m finding I have to add oil to the car. It gives no warning the oil is low, no light, no smoke. The car starts to run a little hard so we check the oil. Each time we check the oil is low and needs more. We have gotten oil changes on the recommended schedule. Yet the problem still persists. Also I notice at times when pushing the gas to accelerate it almost seems hard to do.
Mfg Campaign: 11502211
Recall Date: Jan 17, 2023
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