Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016 Sedona and Sorento vehicles. The vehicles may have been manufactured with faulty automatic transmission shift lever assembly components, preventing the shift lever from locking, which can allow the vehicle to rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC246
Recall Date: Aug 10, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC142
Recall Date: Nov 30, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured March 3, 2016 to March 21, 2016. The driver's seatback frame may have been produced with inadequate weld joints and, as a result, the seatback may not function as designed in the event of a rear-end collision.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC140
Recall Date: Oct 24, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles. A component of the rear suspension may not be properly welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC137
Recall Date: Jun 29, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured October 23, 2014, to December 10, 2014. The affected vehicles have a front passenger seat belt whose buckle latch assembly may prevent the front passenger from fastening the seat belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC123
Recall Date: Jul 14, 2015
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles manufactured October 27, 2014, to January 29, 2015. Due to an improperly soldered component in the accelerator pedal assembly, the driver may not be able to accelerate the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC115
Recall Date: Feb 13, 2015
Consumer Complaints
1.5K ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
We have to constant add oil to the engine in between our 3000 mile oil changes, at least a quart or more. There are no oil leaks anywhere on the engine. The engine makes a loud "ticking" noise and doesn't have the power. The transmission also has issues shifting from 1st to 2nd gear. We have even noticed from time to time a smell of gasoline from what seems to be coming from under the vehicle, but no signs of it leaking anywhere. Also the gas pedal doesn't always have the same "feel" when pushing it
Corrective Action:
We have to constant add oil to the engine in between our 3000 mile oil changes, at least a quart or more. There are no oil leaks anywhere on the engine. The engine makes a loud "ticking" noise and doesn't have the power. The transmission also has issues shifting from 1st to 2nd gear. We have even noticed from time to time a smell of gasoline from what seems to be coming from under the vehicle, but no signs of it leaking anywhere. Also the gas pedal doesn't always have the same "feel" when pushing it
Additional Notes:
We have to constant add oil to the engine in between our 3000 mile oil changes, at least a quart or more. There are no oil leaks anywhere on the engine. The engine makes a loud "ticking" noise and doesn't have the power. The transmission also has issues shifting from 1st to 2nd gear. We have even noticed from time to time a smell of gasoline from what seems to be coming from under the vehicle, but no signs of it leaking anywhere. Also the gas pedal doesn't always have the same "feel" when pushing it
Mfg Campaign: 11499617
Recall Date: Dec 31, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have a 2016 Kia Sorento with Pearl White Paint. My paint started chipping/pilling off. I would really call it pilling because it comes off while going down the road. It’s start with a small spot on the driver side with part that goes up the windshield. At first we thought it was from a rock but later that day more paint was missing. I just noticed that now a huge section on my roof right above the windshield is now doing the same thing. The spots are growing rapidly and more of them are happening.
Corrective Action:
I have a 2016 Kia Sorento with Pearl White Paint. My paint started chipping/pilling off. I would really call it pilling because it comes off while going down the road. It’s start with a small spot on the driver side with part that goes up the windshield. At first we thought it was from a rock but later that day more paint was missing. I just noticed that now a huge section on my roof right above the windshield is now doing the same thing. The spots are growing rapidly and more of them are happening.
Additional Notes:
I have a 2016 Kia Sorento with Pearl White Paint. My paint started chipping/pilling off. I would really call it pilling because it comes off while going down the road. It’s start with a small spot on the driver side with part that goes up the windshield. At first we thought it was from a rock but later that day more paint was missing. I just noticed that now a huge section on my roof right above the windshield is now doing the same thing. The spots are growing rapidly and more of them are happening.
Mfg Campaign: 11499605
Recall Date: Dec 30, 2022
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
October 19,2022 I was driving (cruise control about 70 mph) and hit a deer. The impact and damage was quite a bit however no airbags deployed. The car is still being repaired at Blakely Chevrolet in Blakely GA and they are having issues with airbag sensors.
Corrective Action:
October 19,2022 I was driving (cruise control about 70 mph) and hit a deer. The impact and damage was quite a bit however no airbags deployed. The car is still being repaired at Blakely Chevrolet in Blakely GA and they are having issues with airbag sensors.
Additional Notes:
October 19,2022 I was driving (cruise control about 70 mph) and hit a deer. The impact and damage was quite a bit however no airbags deployed. The car is still being repaired at Blakely Chevrolet in Blakely GA and they are having issues with airbag sensors.
Mfg Campaign: 11499326
Recall Date: Dec 29, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle loss motive power. The check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000.
Corrective Action:
The contact owns a 2016 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle loss motive power. The check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000.
Additional Notes:
The contact owns a 2016 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle loss motive power. The check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000.
Mfg Campaign: 11499259
Recall Date: Dec 28, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? A tow hatch could catch on fire when driving which is terribly dangerous and saying it could cause fire while being parked as well. How do you expect people to keep driving and be stressed about being burned? How was your safety or the safety of others put at risk? Me and my family and I have been put at risk by letting us know that when driving our vehicle a fire can start anytime and we have to park away from all other cars outside. We live in a community where kids are playing outside all the time so if a fire does start not only are we putting ourselves in danger when driving the car but other people live if the car goes into flames. Has the problem been reproduced or confirmed by a dealer or independent service center? I have contacted a Kia dealer where I live and nobody has reached back out to me about the situation and that was the first that I received the letter. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It hasn't been inspected by a dealer if the dealer will not respond back and they are not taking appointments online from the Kia Dealer. If I am not hearing anything back I will have to take this further because, someone can get hurt if it's a recall on my car. I need a new car or something. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? I didn't have any warnings because I always take my car to Valvoline for an oil change and they give me a paper if something is needed done to the car and this never came up until I received the message from GEiCO and the letter in the mail about the recall.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? A tow hatch could catch on fire when driving which is terribly dangerous and saying it could cause fire while being parked as well. How do you expect people to keep driving and be stressed about being burned? How was your safety or the safety of others put at risk? Me and my family and I have been put at risk by letting us know that when driving our vehicle a fire can start anytime and we have to park away from all other cars outside. We live in a community where kids are playing outside all the time so if a fire does start not only are we putting ourselves in danger when driving the car but other people live if the car goes into flames. Has the problem been reproduced or confirmed by a dealer or independent service center? I have contacted a Kia dealer where I live and nobody has reached back out to me about the situation and that was the first that I received the letter. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It hasn't been inspected by a dealer if the dealer will not respond back and they are not taking appointments online from the Kia Dealer. If I am not hearing anything back I will have to take this further because, someone can get hurt if it's a recall on my car. I need a new car or something. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? I didn't have any warnings because I always take my car to Valvoline for an oil change and they give me a paper if something is needed done to the car and this never came up until I received the message from GEiCO and the letter in the mail about the recall.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? A tow hatch could catch on fire when driving which is terribly dangerous and saying it could cause fire while being parked as well. How do you expect people to keep driving and be stressed about being burned? How was your safety or the safety of others put at risk? Me and my family and I have been put at risk by letting us know that when driving our vehicle a fire can start anytime and we have to park away from all other cars outside. We live in a community where kids are playing outside all the time so if a fire does start not only are we putting ourselves in danger when driving the car but other people live if the car goes into flames. Has the problem been reproduced or confirmed by a dealer or independent service center? I have contacted a Kia dealer where I live and nobody has reached back out to me about the situation and that was the first that I received the letter. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It hasn't been inspected by a dealer if the dealer will not respond back and they are not taking appointments online from the Kia Dealer. If I am not hearing anything back I will have to take this further because, someone can get hurt if it's a recall on my car. I need a new car or something. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? I didn't have any warnings because I always take my car to Valvoline for an oil change and they give me a paper if something is needed done to the car and this never came up until I received the message from GEiCO and the letter in the mail about the recall.
Mfg Campaign: 11497836
Recall Date: Dec 17, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car is burning through a lot of oil and I see smoke from the engine bay (back of engine) though i don't see leaks under the car. It smells like burning oil.
Corrective Action:
The car is burning through a lot of oil and I see smoke from the engine bay (back of engine) though i don't see leaks under the car. It smells like burning oil.
Additional Notes:
The car is burning through a lot of oil and I see smoke from the engine bay (back of engine) though i don't see leaks under the car. It smells like burning oil.
Mfg Campaign: 11497266
Recall Date: Dec 13, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
We bought our vehicle in April of 2020. In July 2020 our car broke down and Kia replaced the engine due to a recall that caused the engine to fail. We continued to get our oil changed per the recommended miles. In August of 2022, our turbo failed. We brought it into the dealership and were advised that the engine was bone dry of oil. There has been no oil leaks, nor was our oil light on. After some research we discovered despite this being a common issue with this motor that there is not a recall. Our turbo was replaced and now our entire engine of only two years old needs to be replaced again.
Corrective Action:
We bought our vehicle in April of 2020. In July 2020 our car broke down and Kia replaced the engine due to a recall that caused the engine to fail. We continued to get our oil changed per the recommended miles. In August of 2022, our turbo failed. We brought it into the dealership and were advised that the engine was bone dry of oil. There has been no oil leaks, nor was our oil light on. After some research we discovered despite this being a common issue with this motor that there is not a recall. Our turbo was replaced and now our entire engine of only two years old needs to be replaced again.
Additional Notes:
We bought our vehicle in April of 2020. In July 2020 our car broke down and Kia replaced the engine due to a recall that caused the engine to fail. We continued to get our oil changed per the recommended miles. In August of 2022, our turbo failed. We brought it into the dealership and were advised that the engine was bone dry of oil. There has been no oil leaks, nor was our oil light on. After some research we discovered despite this being a common issue with this motor that there is not a recall. Our turbo was replaced and now our entire engine of only two years old needs to be replaced again.
Mfg Campaign: 11497080
Recall Date: Dec 12, 2022
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Potential Consequences:
We bought our vehicle in April of 2020. In July 2020 our car broke down and Kia replaced the engine due to a recall that caused the engine to fail. We continued to get our oil changed per the recommended miles. In August of 2022, our turbo failed. We brought it into the dealership and were advised that the engine was bone dry of oil. There has been no oil leaks, nor was our oil light on. After some research we discovered despite this being a common issue with this motor that there is not a recall. Our turbo was replaced and now our entire engine of only two years old needs to be replaced again.
Corrective Action:
We bought our vehicle in April of 2020. In July 2020 our car broke down and Kia replaced the engine due to a recall that caused the engine to fail. We continued to get our oil changed per the recommended miles. In August of 2022, our turbo failed. We brought it into the dealership and were advised that the engine was bone dry of oil. There has been no oil leaks, nor was our oil light on. After some research we discovered despite this being a common issue with this motor that there is not a recall. Our turbo was replaced and now our entire engine of only two years old needs to be replaced again.
Additional Notes:
We bought our vehicle in April of 2020. In July 2020 our car broke down and Kia replaced the engine due to a recall that caused the engine to fail. We continued to get our oil changed per the recommended miles. In August of 2022, our turbo failed. We brought it into the dealership and were advised that the engine was bone dry of oil. There has been no oil leaks, nor was our oil light on. After some research we discovered despite this being a common issue with this motor that there is not a recall. Our turbo was replaced and now our entire engine of only two years old needs to be replaced again.
Mfg Campaign: 11497080
Recall Date: Dec 12, 2022
Kia America, Inc.
Defect Description:
TRAILER HITCHES
Potential Consequences:
The contact owns a 2016 Kia Sorento. The contact stated that she heard an abnormal sound at the front of the vehicle. The contact then stated that while driving at an undisclosed speed, the vehicle hesitated. The contact was unsure of any warning lights being illuminated. The vehicle was towed to the dealer but was not yet diagnosed. The contact then received notification of the NHTSA Campaign Number: 22V703000 (Trailer Hitches). The manufacturer was not notified of the failure. The failure mileage was approximately 123,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2016 Kia Sorento. The contact stated that she heard an abnormal sound at the front of the vehicle. The contact then stated that while driving at an undisclosed speed, the vehicle hesitated. The contact was unsure of any warning lights being illuminated. The vehicle was towed to the dealer but was not yet diagnosed. The contact then received notification of the NHTSA Campaign Number: 22V703000 (Trailer Hitches). The manufacturer was not notified of the failure. The failure mileage was approximately 123,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2016 Kia Sorento. The contact stated that she heard an abnormal sound at the front of the vehicle. The contact then stated that while driving at an undisclosed speed, the vehicle hesitated. The contact was unsure of any warning lights being illuminated. The vehicle was towed to the dealer but was not yet diagnosed. The contact then received notification of the NHTSA Campaign Number: 22V703000 (Trailer Hitches). The manufacturer was not notified of the failure. The failure mileage was approximately 123,000. The VIN was unavailable.
Mfg Campaign: 11496788
Recall Date: Dec 9, 2022
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Potential Consequences:
The contact owns a 2016 Kia Sorento. The contact stated while receiving a routine oil change, the mechanic noticed that the vehicle had no oil in the engine. The mechanic added oil but then noticed that the oil return line was leaking. The dealer was contacted and stated that they are aware of the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 162,000. The VIN was not available.
Corrective Action:
The contact owns a 2016 Kia Sorento. The contact stated while receiving a routine oil change, the mechanic noticed that the vehicle had no oil in the engine. The mechanic added oil but then noticed that the oil return line was leaking. The dealer was contacted and stated that they are aware of the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 162,000. The VIN was not available.
Additional Notes:
The contact owns a 2016 Kia Sorento. The contact stated while receiving a routine oil change, the mechanic noticed that the vehicle had no oil in the engine. The mechanic added oil but then noticed that the oil return line was leaking. The dealer was contacted and stated that they are aware of the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 162,000. The VIN was not available.
Mfg Campaign: 11496443
Recall Date: Dec 7, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine failed. Car received all maintenance and was burning oil and no leaks detected. It has the Theta II engine that is known to fail.
Corrective Action:
Engine failed. Car received all maintenance and was burning oil and no leaks detected. It has the Theta II engine that is known to fail.
Additional Notes:
Engine failed. Car received all maintenance and was burning oil and no leaks detected. It has the Theta II engine that is known to fail.
Mfg Campaign: 11496228
Recall Date: Dec 6, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My vehicle began blowing cold air instead of heated air. Then the engine began over-heating and it cracked the radiator. After radiator was replaced my 2016 Sorento continued to blow cold air and continued to overheat. KIA dealership says I don't qualify for recall repairs. My mechanic says I do. My mechanic says my vehicle is not safe to drive. I want KIA to FIX MY 2016 Engine problem. On December 2, 2022 my vehicle overheated and began spewing antifreeze. I am glad there wasn't a fire.
Corrective Action:
My vehicle began blowing cold air instead of heated air. Then the engine began over-heating and it cracked the radiator. After radiator was replaced my 2016 Sorento continued to blow cold air and continued to overheat. KIA dealership says I don't qualify for recall repairs. My mechanic says I do. My mechanic says my vehicle is not safe to drive. I want KIA to FIX MY 2016 Engine problem. On December 2, 2022 my vehicle overheated and began spewing antifreeze. I am glad there wasn't a fire.
Additional Notes:
My vehicle began blowing cold air instead of heated air. Then the engine began over-heating and it cracked the radiator. After radiator was replaced my 2016 Sorento continued to blow cold air and continued to overheat. KIA dealership says I don't qualify for recall repairs. My mechanic says I do. My mechanic says my vehicle is not safe to drive. I want KIA to FIX MY 2016 Engine problem. On December 2, 2022 my vehicle overheated and began spewing antifreeze. I am glad there wasn't a fire.
Mfg Campaign: 11496280
Recall Date: Dec 6, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Gear shift unable to put into drive, and unable to reset. I have to use a screwdriver to maneuver gear shift
Corrective Action:
Gear shift unable to put into drive, and unable to reset. I have to use a screwdriver to maneuver gear shift
Additional Notes:
Gear shift unable to put into drive, and unable to reset. I have to use a screwdriver to maneuver gear shift
Mfg Campaign: 11495880
Recall Date: Dec 3, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The oil pressure switch is leaking and has leaked oil into the engine harness. The engine harness and PCM need to be replaced. I was told it’s not safe to drive. This issue has been flagged as a warranty issue 3.3L engine, but is yet to be approved for the 2.4L engine. My car only has 46,875 miles on it and this issue should be approved to be covered under new vehicle limited warranty coverage.
Corrective Action:
The oil pressure switch is leaking and has leaked oil into the engine harness. The engine harness and PCM need to be replaced. I was told it’s not safe to drive. This issue has been flagged as a warranty issue 3.3L engine, but is yet to be approved for the 2.4L engine. My car only has 46,875 miles on it and this issue should be approved to be covered under new vehicle limited warranty coverage.
Additional Notes:
The oil pressure switch is leaking and has leaked oil into the engine harness. The engine harness and PCM need to be replaced. I was told it’s not safe to drive. This issue has been flagged as a warranty issue 3.3L engine, but is yet to be approved for the 2.4L engine. My car only has 46,875 miles on it and this issue should be approved to be covered under new vehicle limited warranty coverage.
Mfg Campaign: 11495813
Recall Date: Dec 2, 2022
Kia America, Inc.
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
I was driving my 2016 Kia Sorento on the freeway when I heard a loud boom, like a gun shot and then the vehicle was showered with glass from the sunroof that exploded. It was NOT struck by any object or rock. Fortunately the sun shade prevented me from getting glass poured on my head. The dealership denied responsibility and I am in the process of getting it replaced though my insurance company. In doing research I found that while it not common place it has happened more than I thought.
Corrective Action:
I was driving my 2016 Kia Sorento on the freeway when I heard a loud boom, like a gun shot and then the vehicle was showered with glass from the sunroof that exploded. It was NOT struck by any object or rock. Fortunately the sun shade prevented me from getting glass poured on my head. The dealership denied responsibility and I am in the process of getting it replaced though my insurance company. In doing research I found that while it not common place it has happened more than I thought.
Additional Notes:
I was driving my 2016 Kia Sorento on the freeway when I heard a loud boom, like a gun shot and then the vehicle was showered with glass from the sunroof that exploded. It was NOT struck by any object or rock. Fortunately the sun shade prevented me from getting glass poured on my head. The dealership denied responsibility and I am in the process of getting it replaced though my insurance company. In doing research I found that while it not common place it has happened more than I thought.
Mfg Campaign: 11495622
Recall Date: Dec 1, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My 2016 Sorento started using oil in between oil changes beginning November 2022 after recall repairs and other repairs completed by the KIA dealership. We’re now adding oil every other day, checking the oil almost daily. There is no sign of oil leak where vehicle is parked, does not smoke and no warning lights of low oil pressure. Kia should be made to fix these cars! I took good care of my car with regular oil changes and overall maintenance. This is obviously a case of a bad product on Kia's part, and they should be made to stand by their work!
Corrective Action:
My 2016 Sorento started using oil in between oil changes beginning November 2022 after recall repairs and other repairs completed by the KIA dealership. We’re now adding oil every other day, checking the oil almost daily. There is no sign of oil leak where vehicle is parked, does not smoke and no warning lights of low oil pressure. Kia should be made to fix these cars! I took good care of my car with regular oil changes and overall maintenance. This is obviously a case of a bad product on Kia's part, and they should be made to stand by their work!
Additional Notes:
My 2016 Sorento started using oil in between oil changes beginning November 2022 after recall repairs and other repairs completed by the KIA dealership. We’re now adding oil every other day, checking the oil almost daily. There is no sign of oil leak where vehicle is parked, does not smoke and no warning lights of low oil pressure. Kia should be made to fix these cars! I took good care of my car with regular oil changes and overall maintenance. This is obviously a case of a bad product on Kia's part, and they should be made to stand by their work!
Mfg Campaign: 11495646
Recall Date: Dec 1, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
while i was driving on the road, the car installed. i pulled over on the shoulder and i started the car and the engine started knocking. I change the oil on the car regularly and on time. I didnt see any engine warning lights or anything. I am going to tow the car to a kia dealership and see what they say
Corrective Action:
while i was driving on the road, the car installed. i pulled over on the shoulder and i started the car and the engine started knocking. I change the oil on the car regularly and on time. I didnt see any engine warning lights or anything. I am going to tow the car to a kia dealership and see what they say
Additional Notes:
while i was driving on the road, the car installed. i pulled over on the shoulder and i started the car and the engine started knocking. I change the oil on the car regularly and on time. I didnt see any engine warning lights or anything. I am going to tow the car to a kia dealership and see what they say
Mfg Campaign: 11495689
Recall Date: Dec 1, 2022
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
When lights are turned to automatic setting they often turn on during daylight or off at night. They have now turned off while driving at night on unlit roads and highways and we are lucky we did not have an accident. Typically jiggling the knob on light lever will reset the lights to be correct, but this leads to distracted driving often while not being able to see the road.
Corrective Action:
When lights are turned to automatic setting they often turn on during daylight or off at night. They have now turned off while driving at night on unlit roads and highways and we are lucky we did not have an accident. Typically jiggling the knob on light lever will reset the lights to be correct, but this leads to distracted driving often while not being able to see the road.
Additional Notes:
When lights are turned to automatic setting they often turn on during daylight or off at night. They have now turned off while driving at night on unlit roads and highways and we are lucky we did not have an accident. Typically jiggling the knob on light lever will reset the lights to be correct, but this leads to distracted driving often while not being able to see the road.
Mfg Campaign: 11495718
Recall Date: Dec 1, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is an URGENT FIRE RISK that they aren't fixing! How can there just NOT be a remedy? Please make Kia fix it?
Corrective Action:
There is an URGENT FIRE RISK that they aren't fixing! How can there just NOT be a remedy? Please make Kia fix it?
Additional Notes:
There is an URGENT FIRE RISK that they aren't fixing! How can there just NOT be a remedy? Please make Kia fix it?
Mfg Campaign: 11495568
Recall Date: Nov 30, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car is facing a huge amount of oil consumption in a short time period of a month after change the oil. I have an appointment this morning and see what they can do.
Corrective Action:
My car is facing a huge amount of oil consumption in a short time period of a month after change the oil. I have an appointment this morning and see what they can do.
Additional Notes:
My car is facing a huge amount of oil consumption in a short time period of a month after change the oil. I have an appointment this morning and see what they can do.
Mfg Campaign: 11495077
Recall Date: Nov 28, 2022
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury