Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016 Sedona and Sorento vehicles. The vehicles may have been manufactured with faulty automatic transmission shift lever assembly components, preventing the shift lever from locking, which can allow the vehicle to rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC246
Recall Date: Aug 10, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC142
Recall Date: Nov 30, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured March 3, 2016 to March 21, 2016. The driver's seatback frame may have been produced with inadequate weld joints and, as a result, the seatback may not function as designed in the event of a rear-end collision.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC140
Recall Date: Oct 24, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles. A component of the rear suspension may not be properly welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC137
Recall Date: Jun 29, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured October 23, 2014, to December 10, 2014. The affected vehicles have a front passenger seat belt whose buckle latch assembly may prevent the front passenger from fastening the seat belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC123
Recall Date: Jul 14, 2015
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles manufactured October 27, 2014, to January 29, 2015. Due to an improperly soldered component in the accelerator pedal assembly, the driver may not be able to accelerate the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC115
Recall Date: Feb 13, 2015
Consumer Complaints
1.5K ComplaintsKia America, Inc.
Defect Description:
STEERING
Potential Consequences:
10 MONTHS NOW I'VE GONE WITH DRIVING MY 2016 KIA SORENTO BY ENTERING A SCREW DRIVER IN THE OVERRIDE MODE BECAUSE I CAN'T GET OUT OF PARK THE MORAL WAY. I'VE TAKEN THIS CAR INTO SHAWNEE MISSION KIA SO MANY TIMES I'VE LOST COUNT AND THEY HAVE NOT ONLY REFUSED TO TAKE CARE OF THIS PROBLEM, INDICATING THAT BCM OR BODY CONTROL MODULER ISN'T COVERED UNDER MY WARRANTY. WELL LET ME SAY THIS THEY GOT OVER ON ME ONCE ALREADY TELLING ME I HAD TO TURN A CLAIM IN ON THE FUEL PIPE, AND UNDER CARRIAGE PARTS THAT I NOW REALIZE WAS ALL A LIE AND SHOULD HAVE BEEN COVERED BECAUSE KIA KNEW ABOUT ALL THOSE PARTS BEING DANGEROUS AND STILL STOOD BY THE 'IT HAD TO ME HITTING SOMETHING UNDER CAR' .. IT'S NOW ALL SURFACED VIA CLASS ACTION LAW SUIT AND THEY STILL REFUSE TO TAKE CAR OF MY DRIVE PROBLEM! THEY WILL NOT GET ME AGAIN AND I AM SO FRUSTRATED THAT I JUST WANT THEM TO TAKE THE CAR BACK! I'LL NEVER OWN ANOTHER KIA AFTER THIS! PREVIOUSLY PURCHASED TWO BRAND NEW VEHICLES FROM THEM OVER 35,000 A CAR AND THEY CAN'T SEEM TO FIND IT REASONABLE TO MAKE CAR DRIVE WITHOUT A SCREW DRIVER! FED UP!
Corrective Action:
10 MONTHS NOW I'VE GONE WITH DRIVING MY 2016 KIA SORENTO BY ENTERING A SCREW DRIVER IN THE OVERRIDE MODE BECAUSE I CAN'T GET OUT OF PARK THE MORAL WAY. I'VE TAKEN THIS CAR INTO SHAWNEE MISSION KIA SO MANY TIMES I'VE LOST COUNT AND THEY HAVE NOT ONLY REFUSED TO TAKE CARE OF THIS PROBLEM, INDICATING THAT BCM OR BODY CONTROL MODULER ISN'T COVERED UNDER MY WARRANTY. WELL LET ME SAY THIS THEY GOT OVER ON ME ONCE ALREADY TELLING ME I HAD TO TURN A CLAIM IN ON THE FUEL PIPE, AND UNDER CARRIAGE PARTS THAT I NOW REALIZE WAS ALL A LIE AND SHOULD HAVE BEEN COVERED BECAUSE KIA KNEW ABOUT ALL THOSE PARTS BEING DANGEROUS AND STILL STOOD BY THE 'IT HAD TO ME HITTING SOMETHING UNDER CAR' .. IT'S NOW ALL SURFACED VIA CLASS ACTION LAW SUIT AND THEY STILL REFUSE TO TAKE CAR OF MY DRIVE PROBLEM! THEY WILL NOT GET ME AGAIN AND I AM SO FRUSTRATED THAT I JUST WANT THEM TO TAKE THE CAR BACK! I'LL NEVER OWN ANOTHER KIA AFTER THIS! PREVIOUSLY PURCHASED TWO BRAND NEW VEHICLES FROM THEM OVER 35,000 A CAR AND THEY CAN'T SEEM TO FIND IT REASONABLE TO MAKE CAR DRIVE WITHOUT A SCREW DRIVER! FED UP!
Additional Notes:
10 MONTHS NOW I'VE GONE WITH DRIVING MY 2016 KIA SORENTO BY ENTERING A SCREW DRIVER IN THE OVERRIDE MODE BECAUSE I CAN'T GET OUT OF PARK THE MORAL WAY. I'VE TAKEN THIS CAR INTO SHAWNEE MISSION KIA SO MANY TIMES I'VE LOST COUNT AND THEY HAVE NOT ONLY REFUSED TO TAKE CARE OF THIS PROBLEM, INDICATING THAT BCM OR BODY CONTROL MODULER ISN'T COVERED UNDER MY WARRANTY. WELL LET ME SAY THIS THEY GOT OVER ON ME ONCE ALREADY TELLING ME I HAD TO TURN A CLAIM IN ON THE FUEL PIPE, AND UNDER CARRIAGE PARTS THAT I NOW REALIZE WAS ALL A LIE AND SHOULD HAVE BEEN COVERED BECAUSE KIA KNEW ABOUT ALL THOSE PARTS BEING DANGEROUS AND STILL STOOD BY THE 'IT HAD TO ME HITTING SOMETHING UNDER CAR' .. IT'S NOW ALL SURFACED VIA CLASS ACTION LAW SUIT AND THEY STILL REFUSE TO TAKE CAR OF MY DRIVE PROBLEM! THEY WILL NOT GET ME AGAIN AND I AM SO FRUSTRATED THAT I JUST WANT THEM TO TAKE THE CAR BACK! I'LL NEVER OWN ANOTHER KIA AFTER THIS! PREVIOUSLY PURCHASED TWO BRAND NEW VEHICLES FROM THEM OVER 35,000 A CAR AND THEY CAN'T SEEM TO FIND IT REASONABLE TO MAKE CAR DRIVE WITHOUT A SCREW DRIVER! FED UP!
Mfg Campaign: 11366555
Recall Date: Oct 26, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
ENGINE RANDOMLY STARTED OVERHEATING WHILE DRIVING, EVEN THOUGH CAR WAS REGULARLY MAINTENANCED/SERVICED. TOOK TO DEALERSHIP WAS TOLD WHEN THEY TORE DOWN THE ENGINE, FOUND REAR CYLINDER LEAKING COOLANT; THREADS TO ENGINE CAME OUT WITH BOLT ITSELF CAUSING IRREVERSIBLE DAMAGE. WE WERE TOLD SINCE NOT ORIGINAL OWNERS NO WARRANTY. THIS WENT THROUGH KIA COMPLAINTS AND THEN TO THEIR REGIONAL PARTS MANAGER WHO DENIED ANY GOOD WILL. WE PURCHASED THE VEHICLE IN 2016, IT IS A 2016 . IT HAD LESS THAN 30K MILES ON IT AND WE PRODUCED REGULAR MAINTENANCE RECORDS ON THE VEHICLE. WE HAVE BEEN TRYING TO GET SOME RESOLUTION WITH KIA FOR OVER A YEAR.
Corrective Action:
ENGINE RANDOMLY STARTED OVERHEATING WHILE DRIVING, EVEN THOUGH CAR WAS REGULARLY MAINTENANCED/SERVICED. TOOK TO DEALERSHIP WAS TOLD WHEN THEY TORE DOWN THE ENGINE, FOUND REAR CYLINDER LEAKING COOLANT; THREADS TO ENGINE CAME OUT WITH BOLT ITSELF CAUSING IRREVERSIBLE DAMAGE. WE WERE TOLD SINCE NOT ORIGINAL OWNERS NO WARRANTY. THIS WENT THROUGH KIA COMPLAINTS AND THEN TO THEIR REGIONAL PARTS MANAGER WHO DENIED ANY GOOD WILL. WE PURCHASED THE VEHICLE IN 2016, IT IS A 2016 . IT HAD LESS THAN 30K MILES ON IT AND WE PRODUCED REGULAR MAINTENANCE RECORDS ON THE VEHICLE. WE HAVE BEEN TRYING TO GET SOME RESOLUTION WITH KIA FOR OVER A YEAR.
Additional Notes:
ENGINE RANDOMLY STARTED OVERHEATING WHILE DRIVING, EVEN THOUGH CAR WAS REGULARLY MAINTENANCED/SERVICED. TOOK TO DEALERSHIP WAS TOLD WHEN THEY TORE DOWN THE ENGINE, FOUND REAR CYLINDER LEAKING COOLANT; THREADS TO ENGINE CAME OUT WITH BOLT ITSELF CAUSING IRREVERSIBLE DAMAGE. WE WERE TOLD SINCE NOT ORIGINAL OWNERS NO WARRANTY. THIS WENT THROUGH KIA COMPLAINTS AND THEN TO THEIR REGIONAL PARTS MANAGER WHO DENIED ANY GOOD WILL. WE PURCHASED THE VEHICLE IN 2016, IT IS A 2016 . IT HAD LESS THAN 30K MILES ON IT AND WE PRODUCED REGULAR MAINTENANCE RECORDS ON THE VEHICLE. WE HAVE BEEN TRYING TO GET SOME RESOLUTION WITH KIA FOR OVER A YEAR.
Mfg Campaign: 11365154
Recall Date: Oct 19, 2020
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE DRIVER PARKED AT A NEARBY GAS STATION. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HW KIA OF WEST COUNTY LOCATED AT 14116 MANCHESTER RD, BALLWIN, MO 63011, (636) 591-2900 WHERE IT WAS DIAGNOSED WITH NEEDING THE BATTERY TO BE REPLACED. THE BATTERY WAS REPLACED. THE CONTACT STATED THAT HE HAD EXPERIENCED THE FAILURE ON 4 SEPARATE OCCASIONS. THE CONTACT PULLED OVER, RESTARTED THE VEHICLE AND PROCEEDED TO HIS DESTINATION. THE VEHICLE WAS TAKEN BACK TO SAME DEALER WHERE IT WAS DIAGNOSED WITH NEEDING THE POWER STEERING ASSEMBLY TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE DRIVER PARKED AT A NEARBY GAS STATION. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HW KIA OF WEST COUNTY LOCATED AT 14116 MANCHESTER RD, BALLWIN, MO 63011, (636) 591-2900 WHERE IT WAS DIAGNOSED WITH NEEDING THE BATTERY TO BE REPLACED. THE BATTERY WAS REPLACED. THE CONTACT STATED THAT HE HAD EXPERIENCED THE FAILURE ON 4 SEPARATE OCCASIONS. THE CONTACT PULLED OVER, RESTARTED THE VEHICLE AND PROCEEDED TO HIS DESTINATION. THE VEHICLE WAS TAKEN BACK TO SAME DEALER WHERE IT WAS DIAGNOSED WITH NEEDING THE POWER STEERING ASSEMBLY TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE DRIVER PARKED AT A NEARBY GAS STATION. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HW KIA OF WEST COUNTY LOCATED AT 14116 MANCHESTER RD, BALLWIN, MO 63011, (636) 591-2900 WHERE IT WAS DIAGNOSED WITH NEEDING THE BATTERY TO BE REPLACED. THE BATTERY WAS REPLACED. THE CONTACT STATED THAT HE HAD EXPERIENCED THE FAILURE ON 4 SEPARATE OCCASIONS. THE CONTACT PULLED OVER, RESTARTED THE VEHICLE AND PROCEEDED TO HIS DESTINATION. THE VEHICLE WAS TAKEN BACK TO SAME DEALER WHERE IT WAS DIAGNOSED WITH NEEDING THE POWER STEERING ASSEMBLY TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Mfg Campaign: 11364637
Recall Date: Oct 16, 2020
Kia America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
MY CAR BEGIN SHAKING WHILE DRIVING 70MPH ON THE INTERSTATE. I REPLACED ALL 4 TIRES THE PRIOR MONTH. I MADE IT HOME TO FIND THE INSIDE OF MY NEW REAR TIRES WERE COMPLETED RUINED WITH THE WIRES STICKING OUT.
Corrective Action:
MY CAR BEGIN SHAKING WHILE DRIVING 70MPH ON THE INTERSTATE. I REPLACED ALL 4 TIRES THE PRIOR MONTH. I MADE IT HOME TO FIND THE INSIDE OF MY NEW REAR TIRES WERE COMPLETED RUINED WITH THE WIRES STICKING OUT.
Additional Notes:
MY CAR BEGIN SHAKING WHILE DRIVING 70MPH ON THE INTERSTATE. I REPLACED ALL 4 TIRES THE PRIOR MONTH. I MADE IT HOME TO FIND THE INSIDE OF MY NEW REAR TIRES WERE COMPLETED RUINED WITH THE WIRES STICKING OUT.
Mfg Campaign: 11364138
Recall Date: Oct 13, 2020
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNED A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING ANOTHER VEHICLE CONTINUED TO FLASH THEIR LIGHTS AND BLOW THEIR HORN AT THEM. THE CONTACT STATED THEY DECIDED TO PULL OVER TO FIND OUT THAT THEIR VEHICLE WAS FIRE COMING FROM UNDERNEATH WHERE THE FUEL LINES WERE. THE FIRE CAUSED GLASS TO SHATTER AND CAUSED A LARGER FIRE. THE FIRE DEPARTMENT FILED REPORT. THE VEHICLE WAS TOWED AND DEEMED TOTALED. THE CONTACT DID NOT RECEIVE ANY INJURIES. THE CONTACT CONTACTED THE DEALER (BUCHANAN KIA 119 RAILROAD AVE, WESTMINSTER, MD 21157; (410) 876-2251) WHO INFORMED THE CONTACT THAT THEIR VEHICLE WAS INCLUDED IN A RECALL AND PROVIDED THE PAPERWORK FOR ALL PREVIOUS RECALLS FOR FURTHER INVESTIGATION PURPOSES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Corrective Action:
TL* THE CONTACT OWNED A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING ANOTHER VEHICLE CONTINUED TO FLASH THEIR LIGHTS AND BLOW THEIR HORN AT THEM. THE CONTACT STATED THEY DECIDED TO PULL OVER TO FIND OUT THAT THEIR VEHICLE WAS FIRE COMING FROM UNDERNEATH WHERE THE FUEL LINES WERE. THE FIRE CAUSED GLASS TO SHATTER AND CAUSED A LARGER FIRE. THE FIRE DEPARTMENT FILED REPORT. THE VEHICLE WAS TOWED AND DEEMED TOTALED. THE CONTACT DID NOT RECEIVE ANY INJURIES. THE CONTACT CONTACTED THE DEALER (BUCHANAN KIA 119 RAILROAD AVE, WESTMINSTER, MD 21157; (410) 876-2251) WHO INFORMED THE CONTACT THAT THEIR VEHICLE WAS INCLUDED IN A RECALL AND PROVIDED THE PAPERWORK FOR ALL PREVIOUS RECALLS FOR FURTHER INVESTIGATION PURPOSES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Additional Notes:
TL* THE CONTACT OWNED A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING ANOTHER VEHICLE CONTINUED TO FLASH THEIR LIGHTS AND BLOW THEIR HORN AT THEM. THE CONTACT STATED THEY DECIDED TO PULL OVER TO FIND OUT THAT THEIR VEHICLE WAS FIRE COMING FROM UNDERNEATH WHERE THE FUEL LINES WERE. THE FIRE CAUSED GLASS TO SHATTER AND CAUSED A LARGER FIRE. THE FIRE DEPARTMENT FILED REPORT. THE VEHICLE WAS TOWED AND DEEMED TOTALED. THE CONTACT DID NOT RECEIVE ANY INJURIES. THE CONTACT CONTACTED THE DEALER (BUCHANAN KIA 119 RAILROAD AVE, WESTMINSTER, MD 21157; (410) 876-2251) WHO INFORMED THE CONTACT THAT THEIR VEHICLE WAS INCLUDED IN A RECALL AND PROVIDED THE PAPERWORK FOR ALL PREVIOUS RECALLS FOR FURTHER INVESTIGATION PURPOSES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Mfg Campaign: 11363234
Recall Date: Oct 7, 2020
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
POWER STEERING FAILED WHILE DRIVING. EXTREME DIFFICULTY TO STEER, DANGEROUS SITUATION SINCE IT HAPPENED WHEN I WAS TRYING TO TURN LEFT FROM THE LEFT TURNING LANE ON A FREEWAY OFFRAMP. WAS ABLE TO TURN CAR LEFT AND CHANGE TO RIGHT LANE THEN MOVED TO SIDE OF ROAD. TURNED OFF CAR, ON RESTART POWER STEERING RETURNED.
Corrective Action:
POWER STEERING FAILED WHILE DRIVING. EXTREME DIFFICULTY TO STEER, DANGEROUS SITUATION SINCE IT HAPPENED WHEN I WAS TRYING TO TURN LEFT FROM THE LEFT TURNING LANE ON A FREEWAY OFFRAMP. WAS ABLE TO TURN CAR LEFT AND CHANGE TO RIGHT LANE THEN MOVED TO SIDE OF ROAD. TURNED OFF CAR, ON RESTART POWER STEERING RETURNED.
Additional Notes:
POWER STEERING FAILED WHILE DRIVING. EXTREME DIFFICULTY TO STEER, DANGEROUS SITUATION SINCE IT HAPPENED WHEN I WAS TRYING TO TURN LEFT FROM THE LEFT TURNING LANE ON A FREEWAY OFFRAMP. WAS ABLE TO TURN CAR LEFT AND CHANGE TO RIGHT LANE THEN MOVED TO SIDE OF ROAD. TURNED OFF CAR, ON RESTART POWER STEERING RETURNED.
Mfg Campaign: 11362844
Recall Date: Oct 5, 2020
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
POWER STEERING FAILED WHILE DRIVING. EXTREME DIFFICULTY TO STEER, DANGEROUS SITUATION SINCE IT HAPPENED WHEN I WAS TRYING TO TURN LEFT FROM THE LEFT TURNING LANE ON A FREEWAY OFFRAMP. WAS ABLE TO TURN CAR LEFT AND CHANGE TO RIGHT LANE THEN MOVED TO SIDE OF ROAD. TURNED OFF CAR, ON RESTART POWER STEERING RETURNED.
Corrective Action:
POWER STEERING FAILED WHILE DRIVING. EXTREME DIFFICULTY TO STEER, DANGEROUS SITUATION SINCE IT HAPPENED WHEN I WAS TRYING TO TURN LEFT FROM THE LEFT TURNING LANE ON A FREEWAY OFFRAMP. WAS ABLE TO TURN CAR LEFT AND CHANGE TO RIGHT LANE THEN MOVED TO SIDE OF ROAD. TURNED OFF CAR, ON RESTART POWER STEERING RETURNED.
Additional Notes:
POWER STEERING FAILED WHILE DRIVING. EXTREME DIFFICULTY TO STEER, DANGEROUS SITUATION SINCE IT HAPPENED WHEN I WAS TRYING TO TURN LEFT FROM THE LEFT TURNING LANE ON A FREEWAY OFFRAMP. WAS ABLE TO TURN CAR LEFT AND CHANGE TO RIGHT LANE THEN MOVED TO SIDE OF ROAD. TURNED OFF CAR, ON RESTART POWER STEERING RETURNED.
Mfg Campaign: 11362844
Recall Date: Oct 5, 2020
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
PEARL WHITE PAINT STARTED PEELING OFF CAR
Corrective Action:
PEARL WHITE PAINT STARTED PEELING OFF CAR
Additional Notes:
PEARL WHITE PAINT STARTED PEELING OFF CAR
Mfg Campaign: 11362845
Recall Date: Oct 5, 2020
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
PAINT CHIPPING ON THE HOOD AND TOP OF MY CAR/ COLOR IS WHITE
Corrective Action:
PAINT CHIPPING ON THE HOOD AND TOP OF MY CAR/ COLOR IS WHITE
Additional Notes:
PAINT CHIPPING ON THE HOOD AND TOP OF MY CAR/ COLOR IS WHITE
Mfg Campaign: 11362115
Recall Date: Sep 30, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED WHILE CHECKING THE OIL, SHE DISCOVERED THERE WAS NO OIL IN THE ENGINE. THE CONTACT HAD THE VEHICLE TOWED TO SOUTHSIDE KIA (9401 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (904) 406-7779). THE DEALER SUGGESTED THAT AN OIL CONSUMPTION TEST BE PERFORMED. THE CONTACT WAS INFORMED TO DRIVE THE VEHICLE FOR 1,000 MILES AND THEN HAVE THE OIL LEVEL CHECKED TO DETERMINE THE AMOUNT OF OIL THAT WAS CONSUMED PER 1,000 MILES. THE CONTACT WAS INFORMED THAT THE TEST NEEDED TO BE PERFORMED THREE TIMES FOR A TOTAL OF 3,000 MILES. THE CONTACT STATED THAT THE WARRANTY WOULD BE EXPIRED AT 100,000 MILES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE OWNER WOULD BE RESPONSIBLE FOR THE COST OF THE CONSUMPTION TEST IF THE FAILURE WAS NOT RELATED TO THE ENGINE. THE CONTACT WAS PROVIDED A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000.*DT *TR
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED WHILE CHECKING THE OIL, SHE DISCOVERED THERE WAS NO OIL IN THE ENGINE. THE CONTACT HAD THE VEHICLE TOWED TO SOUTHSIDE KIA (9401 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (904) 406-7779). THE DEALER SUGGESTED THAT AN OIL CONSUMPTION TEST BE PERFORMED. THE CONTACT WAS INFORMED TO DRIVE THE VEHICLE FOR 1,000 MILES AND THEN HAVE THE OIL LEVEL CHECKED TO DETERMINE THE AMOUNT OF OIL THAT WAS CONSUMED PER 1,000 MILES. THE CONTACT WAS INFORMED THAT THE TEST NEEDED TO BE PERFORMED THREE TIMES FOR A TOTAL OF 3,000 MILES. THE CONTACT STATED THAT THE WARRANTY WOULD BE EXPIRED AT 100,000 MILES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE OWNER WOULD BE RESPONSIBLE FOR THE COST OF THE CONSUMPTION TEST IF THE FAILURE WAS NOT RELATED TO THE ENGINE. THE CONTACT WAS PROVIDED A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000.*DT *TR
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED WHILE CHECKING THE OIL, SHE DISCOVERED THERE WAS NO OIL IN THE ENGINE. THE CONTACT HAD THE VEHICLE TOWED TO SOUTHSIDE KIA (9401 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (904) 406-7779). THE DEALER SUGGESTED THAT AN OIL CONSUMPTION TEST BE PERFORMED. THE CONTACT WAS INFORMED TO DRIVE THE VEHICLE FOR 1,000 MILES AND THEN HAVE THE OIL LEVEL CHECKED TO DETERMINE THE AMOUNT OF OIL THAT WAS CONSUMED PER 1,000 MILES. THE CONTACT WAS INFORMED THAT THE TEST NEEDED TO BE PERFORMED THREE TIMES FOR A TOTAL OF 3,000 MILES. THE CONTACT STATED THAT THE WARRANTY WOULD BE EXPIRED AT 100,000 MILES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE OWNER WOULD BE RESPONSIBLE FOR THE COST OF THE CONSUMPTION TEST IF THE FAILURE WAS NOT RELATED TO THE ENGINE. THE CONTACT WAS PROVIDED A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000.*DT *TR
Mfg Campaign: 11361668
Recall Date: Sep 29, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
VEHICLE ENGINE BROKE DOWN ON HIGHWAY AT 62K MILES WITH LOSS OF POWER AND HEAVY SMOKE. ULTIMATELY HAD TO GET NEW ENGINE INSTALLED BY THE DEALER BUT LITERALLY DAY AFTER THEY RETURNED THE VEHICLE, IT LOST POWER ON THE ROAD AGAIN WITH HEAVY SMELL OF GAS. DEALER SAID THEY FIXED THE FUEL INJECTOR AND O-RING BUT ONCE AGAIN HAVING SAME ISSUE IN SEP (AFTER MINIMAL DRIVING FOR PAST COUPLE MONTHS). VEHICLE STILL WITH DEALER BECAUSE THEY DIAGNOSIS ISSUE AFTER REPLACING FUEL INJECTOR AND GASKET AGAIN. SOMETHING IS WRONG WITH THE V6 KIA SORENTO ENGINES AND FUEL SYSTEM.
Corrective Action:
VEHICLE ENGINE BROKE DOWN ON HIGHWAY AT 62K MILES WITH LOSS OF POWER AND HEAVY SMOKE. ULTIMATELY HAD TO GET NEW ENGINE INSTALLED BY THE DEALER BUT LITERALLY DAY AFTER THEY RETURNED THE VEHICLE, IT LOST POWER ON THE ROAD AGAIN WITH HEAVY SMELL OF GAS. DEALER SAID THEY FIXED THE FUEL INJECTOR AND O-RING BUT ONCE AGAIN HAVING SAME ISSUE IN SEP (AFTER MINIMAL DRIVING FOR PAST COUPLE MONTHS). VEHICLE STILL WITH DEALER BECAUSE THEY DIAGNOSIS ISSUE AFTER REPLACING FUEL INJECTOR AND GASKET AGAIN. SOMETHING IS WRONG WITH THE V6 KIA SORENTO ENGINES AND FUEL SYSTEM.
Additional Notes:
VEHICLE ENGINE BROKE DOWN ON HIGHWAY AT 62K MILES WITH LOSS OF POWER AND HEAVY SMOKE. ULTIMATELY HAD TO GET NEW ENGINE INSTALLED BY THE DEALER BUT LITERALLY DAY AFTER THEY RETURNED THE VEHICLE, IT LOST POWER ON THE ROAD AGAIN WITH HEAVY SMELL OF GAS. DEALER SAID THEY FIXED THE FUEL INJECTOR AND O-RING BUT ONCE AGAIN HAVING SAME ISSUE IN SEP (AFTER MINIMAL DRIVING FOR PAST COUPLE MONTHS). VEHICLE STILL WITH DEALER BECAUSE THEY DIAGNOSIS ISSUE AFTER REPLACING FUEL INJECTOR AND GASKET AGAIN. SOMETHING IS WRONG WITH THE V6 KIA SORENTO ENGINES AND FUEL SYSTEM.
Mfg Campaign: 11361765
Recall Date: Sep 29, 2020
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE ENGINE BROKE DOWN ON HIGHWAY AT 62K MILES WITH LOSS OF POWER AND HEAVY SMOKE. ULTIMATELY HAD TO GET NEW ENGINE INSTALLED BY THE DEALER BUT LITERALLY DAY AFTER THEY RETURNED THE VEHICLE, IT LOST POWER ON THE ROAD AGAIN WITH HEAVY SMELL OF GAS. DEALER SAID THEY FIXED THE FUEL INJECTOR AND O-RING BUT ONCE AGAIN HAVING SAME ISSUE IN SEP (AFTER MINIMAL DRIVING FOR PAST COUPLE MONTHS). VEHICLE STILL WITH DEALER BECAUSE THEY DIAGNOSIS ISSUE AFTER REPLACING FUEL INJECTOR AND GASKET AGAIN. SOMETHING IS WRONG WITH THE V6 KIA SORENTO ENGINES AND FUEL SYSTEM.
Corrective Action:
VEHICLE ENGINE BROKE DOWN ON HIGHWAY AT 62K MILES WITH LOSS OF POWER AND HEAVY SMOKE. ULTIMATELY HAD TO GET NEW ENGINE INSTALLED BY THE DEALER BUT LITERALLY DAY AFTER THEY RETURNED THE VEHICLE, IT LOST POWER ON THE ROAD AGAIN WITH HEAVY SMELL OF GAS. DEALER SAID THEY FIXED THE FUEL INJECTOR AND O-RING BUT ONCE AGAIN HAVING SAME ISSUE IN SEP (AFTER MINIMAL DRIVING FOR PAST COUPLE MONTHS). VEHICLE STILL WITH DEALER BECAUSE THEY DIAGNOSIS ISSUE AFTER REPLACING FUEL INJECTOR AND GASKET AGAIN. SOMETHING IS WRONG WITH THE V6 KIA SORENTO ENGINES AND FUEL SYSTEM.
Additional Notes:
VEHICLE ENGINE BROKE DOWN ON HIGHWAY AT 62K MILES WITH LOSS OF POWER AND HEAVY SMOKE. ULTIMATELY HAD TO GET NEW ENGINE INSTALLED BY THE DEALER BUT LITERALLY DAY AFTER THEY RETURNED THE VEHICLE, IT LOST POWER ON THE ROAD AGAIN WITH HEAVY SMELL OF GAS. DEALER SAID THEY FIXED THE FUEL INJECTOR AND O-RING BUT ONCE AGAIN HAVING SAME ISSUE IN SEP (AFTER MINIMAL DRIVING FOR PAST COUPLE MONTHS). VEHICLE STILL WITH DEALER BECAUSE THEY DIAGNOSIS ISSUE AFTER REPLACING FUEL INJECTOR AND GASKET AGAIN. SOMETHING IS WRONG WITH THE V6 KIA SORENTO ENGINES AND FUEL SYSTEM.
Mfg Campaign: 11361765
Recall Date: Sep 29, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I NOTICED THAT THE ENGINE FAN KEPT RUNNING OCCASIONALLY WHEN I WOULD TURN THE CAR OFF. THEN I NOTICED THAT THE THERMOSTAT WOULD SOMETIMES RUN VERY HOT, AND THAT WAS WHEN THE ENGINE FAN WOULD CONTINUE AFTER VEHICLE SHUT OFF. I TOOK THE VEHICLE IN TO THE DEALER TO GET IT CHECKED OUT, AND THEY SHARED THAT IT WAS TOTAL ENGINE FAILURE DUE TO THE HEAD STUDS PULLING OUT OF THE ENGINE. THIS WAS CAUSING COOLANT TO GET INTO THE ENGINE AND BURN. THE VEHICLE HAD 130,000 MILES AT THIS TIME. IT TURNS OUT BECAUSE OF THE HEAD STUDS STRIPPING OUT, ANTIFREEZE WAS GETTING INTO THE ENGINE. THE ENGINE NEEDED TO BE REPLACED. TOTAL ENGINE FAILURE.
Corrective Action:
I NOTICED THAT THE ENGINE FAN KEPT RUNNING OCCASIONALLY WHEN I WOULD TURN THE CAR OFF. THEN I NOTICED THAT THE THERMOSTAT WOULD SOMETIMES RUN VERY HOT, AND THAT WAS WHEN THE ENGINE FAN WOULD CONTINUE AFTER VEHICLE SHUT OFF. I TOOK THE VEHICLE IN TO THE DEALER TO GET IT CHECKED OUT, AND THEY SHARED THAT IT WAS TOTAL ENGINE FAILURE DUE TO THE HEAD STUDS PULLING OUT OF THE ENGINE. THIS WAS CAUSING COOLANT TO GET INTO THE ENGINE AND BURN. THE VEHICLE HAD 130,000 MILES AT THIS TIME. IT TURNS OUT BECAUSE OF THE HEAD STUDS STRIPPING OUT, ANTIFREEZE WAS GETTING INTO THE ENGINE. THE ENGINE NEEDED TO BE REPLACED. TOTAL ENGINE FAILURE.
Additional Notes:
I NOTICED THAT THE ENGINE FAN KEPT RUNNING OCCASIONALLY WHEN I WOULD TURN THE CAR OFF. THEN I NOTICED THAT THE THERMOSTAT WOULD SOMETIMES RUN VERY HOT, AND THAT WAS WHEN THE ENGINE FAN WOULD CONTINUE AFTER VEHICLE SHUT OFF. I TOOK THE VEHICLE IN TO THE DEALER TO GET IT CHECKED OUT, AND THEY SHARED THAT IT WAS TOTAL ENGINE FAILURE DUE TO THE HEAD STUDS PULLING OUT OF THE ENGINE. THIS WAS CAUSING COOLANT TO GET INTO THE ENGINE AND BURN. THE VEHICLE HAD 130,000 MILES AT THIS TIME. IT TURNS OUT BECAUSE OF THE HEAD STUDS STRIPPING OUT, ANTIFREEZE WAS GETTING INTO THE ENGINE. THE ENGINE NEEDED TO BE REPLACED. TOTAL ENGINE FAILURE.
Mfg Campaign: 11361592
Recall Date: Sep 28, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CAR KICKS WHEN DRIVING. OIL BURNS OUT AFTER OIL CHANGE. EVERY WEEK OR 2 I HAVE TO PUT OIL IN. PROBLEM STILL CONTINUES AFTER KICKING PROBLEM WAS SOMEWHAT FIXED. CAR STILL KICKS BUT NOT AS HARD TODAY. ENGINE OIL IS STILL BURNING UP QUICKLY
Corrective Action:
CAR KICKS WHEN DRIVING. OIL BURNS OUT AFTER OIL CHANGE. EVERY WEEK OR 2 I HAVE TO PUT OIL IN. PROBLEM STILL CONTINUES AFTER KICKING PROBLEM WAS SOMEWHAT FIXED. CAR STILL KICKS BUT NOT AS HARD TODAY. ENGINE OIL IS STILL BURNING UP QUICKLY
Additional Notes:
CAR KICKS WHEN DRIVING. OIL BURNS OUT AFTER OIL CHANGE. EVERY WEEK OR 2 I HAVE TO PUT OIL IN. PROBLEM STILL CONTINUES AFTER KICKING PROBLEM WAS SOMEWHAT FIXED. CAR STILL KICKS BUT NOT AS HARD TODAY. ENGINE OIL IS STILL BURNING UP QUICKLY
Mfg Campaign: 11361338
Recall Date: Sep 27, 2020
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
CAR KICKS WHEN DRIVING. OIL BURNS OUT AFTER OIL CHANGE. EVERY WEEK OR 2 I HAVE TO PUT OIL IN. PROBLEM STILL CONTINUES AFTER KICKING PROBLEM WAS SOMEWHAT FIXED. CAR STILL KICKS BUT NOT AS HARD TODAY. ENGINE OIL IS STILL BURNING UP QUICKLY
Corrective Action:
CAR KICKS WHEN DRIVING. OIL BURNS OUT AFTER OIL CHANGE. EVERY WEEK OR 2 I HAVE TO PUT OIL IN. PROBLEM STILL CONTINUES AFTER KICKING PROBLEM WAS SOMEWHAT FIXED. CAR STILL KICKS BUT NOT AS HARD TODAY. ENGINE OIL IS STILL BURNING UP QUICKLY
Additional Notes:
CAR KICKS WHEN DRIVING. OIL BURNS OUT AFTER OIL CHANGE. EVERY WEEK OR 2 I HAVE TO PUT OIL IN. PROBLEM STILL CONTINUES AFTER KICKING PROBLEM WAS SOMEWHAT FIXED. CAR STILL KICKS BUT NOT AS HARD TODAY. ENGINE OIL IS STILL BURNING UP QUICKLY
Mfg Campaign: 11361338
Recall Date: Sep 27, 2020
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
CAR KICKS WHEN DRIVING. OIL BURNS OUT AFTER OIL CHANGE. EVERY WEEK OR 2 I HAVE TO PUT OIL IN. PROBLEM STILL CONTINUES AFTER KICKING PROBLEM WAS SOMEWHAT FIXED. CAR STILL KICKS BUT NOT AS HARD TODAY. ENGINE OIL IS STILL BURNING UP QUICKLY
Corrective Action:
CAR KICKS WHEN DRIVING. OIL BURNS OUT AFTER OIL CHANGE. EVERY WEEK OR 2 I HAVE TO PUT OIL IN. PROBLEM STILL CONTINUES AFTER KICKING PROBLEM WAS SOMEWHAT FIXED. CAR STILL KICKS BUT NOT AS HARD TODAY. ENGINE OIL IS STILL BURNING UP QUICKLY
Additional Notes:
CAR KICKS WHEN DRIVING. OIL BURNS OUT AFTER OIL CHANGE. EVERY WEEK OR 2 I HAVE TO PUT OIL IN. PROBLEM STILL CONTINUES AFTER KICKING PROBLEM WAS SOMEWHAT FIXED. CAR STILL KICKS BUT NOT AS HARD TODAY. ENGINE OIL IS STILL BURNING UP QUICKLY
Mfg Campaign: 11361338
Recall Date: Sep 27, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY VEHICLE IS ONLY 5 YEARS OLD AND HAS 70,000 MILES ON IT. I WAS DRIVING ON THE HIGHWAY AND THEN ALL OF A SUDDEN MY VEHICLE WOULD NOT ACCELERATE. MY CHECK ENGINE LIGHT CAN ON AND CONTINUED TO BLINK--WHICH IS NOT A GOOD SIGN AND INDICATES OBVIOUS SERIOUS ENGINE ISSUES. THERE IS NO WAY A CAR THAT NEW WITH THAT MANY MILES SHOULD HAVE ENGINE ISSUES.
Corrective Action:
MY VEHICLE IS ONLY 5 YEARS OLD AND HAS 70,000 MILES ON IT. I WAS DRIVING ON THE HIGHWAY AND THEN ALL OF A SUDDEN MY VEHICLE WOULD NOT ACCELERATE. MY CHECK ENGINE LIGHT CAN ON AND CONTINUED TO BLINK--WHICH IS NOT A GOOD SIGN AND INDICATES OBVIOUS SERIOUS ENGINE ISSUES. THERE IS NO WAY A CAR THAT NEW WITH THAT MANY MILES SHOULD HAVE ENGINE ISSUES.
Additional Notes:
MY VEHICLE IS ONLY 5 YEARS OLD AND HAS 70,000 MILES ON IT. I WAS DRIVING ON THE HIGHWAY AND THEN ALL OF A SUDDEN MY VEHICLE WOULD NOT ACCELERATE. MY CHECK ENGINE LIGHT CAN ON AND CONTINUED TO BLINK--WHICH IS NOT A GOOD SIGN AND INDICATES OBVIOUS SERIOUS ENGINE ISSUES. THERE IS NO WAY A CAR THAT NEW WITH THAT MANY MILES SHOULD HAVE ENGINE ISSUES.
Mfg Campaign: 11361252
Recall Date: Sep 26, 2020
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE HEADLIGHTS GO OFF WHILE DRIVING FOR NO APPARENT REASON. APPARENTLY HAS HAPPENED FOR OVER A YEAR. RECENTLY MY SON DROVE THE CAR AND MENTIONED IT AND THEN MY DAUGHTER SAID THAT IT HAS BEEN HAPPENING SINCE LAST SUMMER.
Corrective Action:
THE HEADLIGHTS GO OFF WHILE DRIVING FOR NO APPARENT REASON. APPARENTLY HAS HAPPENED FOR OVER A YEAR. RECENTLY MY SON DROVE THE CAR AND MENTIONED IT AND THEN MY DAUGHTER SAID THAT IT HAS BEEN HAPPENING SINCE LAST SUMMER.
Additional Notes:
THE HEADLIGHTS GO OFF WHILE DRIVING FOR NO APPARENT REASON. APPARENTLY HAS HAPPENED FOR OVER A YEAR. RECENTLY MY SON DROVE THE CAR AND MENTIONED IT AND THEN MY DAUGHTER SAID THAT IT HAS BEEN HAPPENING SINCE LAST SUMMER.
Mfg Campaign: 11361258
Recall Date: Sep 26, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
HELLO , I WAS DRIVING MY 2016 KIA SORENTO AND MY CAR ENGINE JUST SHUT OFF AND STOPPED WHILE DRIVING. THIS NEEDS TO BE READDRESS AND MADE SURE ALL KIA SORENTO DO NOT HAVE THE SAME PROBLEM. IT WAS VERY SCARY WHILE DRIVING ON A HIGHWAY AND THIS HAPPENING.
Corrective Action:
HELLO , I WAS DRIVING MY 2016 KIA SORENTO AND MY CAR ENGINE JUST SHUT OFF AND STOPPED WHILE DRIVING. THIS NEEDS TO BE READDRESS AND MADE SURE ALL KIA SORENTO DO NOT HAVE THE SAME PROBLEM. IT WAS VERY SCARY WHILE DRIVING ON A HIGHWAY AND THIS HAPPENING.
Additional Notes:
HELLO , I WAS DRIVING MY 2016 KIA SORENTO AND MY CAR ENGINE JUST SHUT OFF AND STOPPED WHILE DRIVING. THIS NEEDS TO BE READDRESS AND MADE SURE ALL KIA SORENTO DO NOT HAVE THE SAME PROBLEM. IT WAS VERY SCARY WHILE DRIVING ON A HIGHWAY AND THIS HAPPENING.
Mfg Campaign: 11360914
Recall Date: Sep 24, 2020
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I HAVE A 2016 KIA SORENTO THAT STALLS AT LOW SPEED. IT'S LIKE YOU TURN THE SWITCH OFF, AND THEN AFTER A FEW SECONDS, IT SURGES FORWARD. IT HAS DONE IT WHILE ENTERING TRAFFIC, AND ALMOST CAUSED AN ACCIDENT. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES, AND THEY SAY THEY CAN'T DO ANYTHING BECAUSE IT DOES NOT THROW A CODE. THERE WAS A RECALL ON THE 2016 MODELS FOR A FAULTY ACCELERATOR MODULE, BUT MY VIN WAS NOT INCLUDED IN IT.
Corrective Action:
I HAVE A 2016 KIA SORENTO THAT STALLS AT LOW SPEED. IT'S LIKE YOU TURN THE SWITCH OFF, AND THEN AFTER A FEW SECONDS, IT SURGES FORWARD. IT HAS DONE IT WHILE ENTERING TRAFFIC, AND ALMOST CAUSED AN ACCIDENT. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES, AND THEY SAY THEY CAN'T DO ANYTHING BECAUSE IT DOES NOT THROW A CODE. THERE WAS A RECALL ON THE 2016 MODELS FOR A FAULTY ACCELERATOR MODULE, BUT MY VIN WAS NOT INCLUDED IN IT.
Additional Notes:
I HAVE A 2016 KIA SORENTO THAT STALLS AT LOW SPEED. IT'S LIKE YOU TURN THE SWITCH OFF, AND THEN AFTER A FEW SECONDS, IT SURGES FORWARD. IT HAS DONE IT WHILE ENTERING TRAFFIC, AND ALMOST CAUSED AN ACCIDENT. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES, AND THEY SAY THEY CAN'T DO ANYTHING BECAUSE IT DOES NOT THROW A CODE. THERE WAS A RECALL ON THE 2016 MODELS FOR A FAULTY ACCELERATOR MODULE, BUT MY VIN WAS NOT INCLUDED IN IT.
Mfg Campaign: 11355363
Recall Date: Sep 16, 2020
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Valencia, CA • 36 yrs
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