Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016 Sedona and Sorento vehicles. The vehicles may have been manufactured with faulty automatic transmission shift lever assembly components, preventing the shift lever from locking, which can allow the vehicle to rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC246
Recall Date: Aug 10, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC142
Recall Date: Nov 30, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured March 3, 2016 to March 21, 2016. The driver's seatback frame may have been produced with inadequate weld joints and, as a result, the seatback may not function as designed in the event of a rear-end collision.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC140
Recall Date: Oct 24, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles. A component of the rear suspension may not be properly welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC137
Recall Date: Jun 29, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured October 23, 2014, to December 10, 2014. The affected vehicles have a front passenger seat belt whose buckle latch assembly may prevent the front passenger from fastening the seat belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC123
Recall Date: Jul 14, 2015
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles manufactured October 27, 2014, to January 29, 2015. Due to an improperly soldered component in the accelerator pedal assembly, the driver may not be able to accelerate the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC115
Recall Date: Feb 13, 2015
Consumer Complaints
1.5K ComplaintsKia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVER'S SIDE MIRROR: SIDE MIRRORS AUTOMATICALLY LOWER WHEN IN REVERSE, BUT THE DRIVER'S SIDE MIRROR WILL OFTEN AIM TOO LOW--ALMOST STRAIGHT DOWN AT THE GROUND. ONCE IN DRIVE, THE MIRROR WILL RESET TO THE INCORRECT POSITION, OFTEN TOO HIGH - AIMING TOWARD THE SKY.
Corrective Action:
DRIVER'S SIDE MIRROR: SIDE MIRRORS AUTOMATICALLY LOWER WHEN IN REVERSE, BUT THE DRIVER'S SIDE MIRROR WILL OFTEN AIM TOO LOW--ALMOST STRAIGHT DOWN AT THE GROUND. ONCE IN DRIVE, THE MIRROR WILL RESET TO THE INCORRECT POSITION, OFTEN TOO HIGH - AIMING TOWARD THE SKY.
Additional Notes:
DRIVER'S SIDE MIRROR: SIDE MIRRORS AUTOMATICALLY LOWER WHEN IN REVERSE, BUT THE DRIVER'S SIDE MIRROR WILL OFTEN AIM TOO LOW--ALMOST STRAIGHT DOWN AT THE GROUND. ONCE IN DRIVE, THE MIRROR WILL RESET TO THE INCORRECT POSITION, OFTEN TOO HIGH - AIMING TOWARD THE SKY.
Mfg Campaign: 11355205
Recall Date: Sep 15, 2020
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
DRIVER'S SIDE MIRROR: SIDE MIRRORS AUTOMATICALLY LOWER WHEN IN REVERSE, BUT THE DRIVER'S SIDE MIRROR WILL OFTEN AIM TOO LOW--ALMOST STRAIGHT DOWN AT THE GROUND. ONCE IN DRIVE, THE MIRROR WILL RESET TO THE INCORRECT POSITION, OFTEN TOO HIGH - AIMING TOWARD THE SKY.
Corrective Action:
DRIVER'S SIDE MIRROR: SIDE MIRRORS AUTOMATICALLY LOWER WHEN IN REVERSE, BUT THE DRIVER'S SIDE MIRROR WILL OFTEN AIM TOO LOW--ALMOST STRAIGHT DOWN AT THE GROUND. ONCE IN DRIVE, THE MIRROR WILL RESET TO THE INCORRECT POSITION, OFTEN TOO HIGH - AIMING TOWARD THE SKY.
Additional Notes:
DRIVER'S SIDE MIRROR: SIDE MIRRORS AUTOMATICALLY LOWER WHEN IN REVERSE, BUT THE DRIVER'S SIDE MIRROR WILL OFTEN AIM TOO LOW--ALMOST STRAIGHT DOWN AT THE GROUND. ONCE IN DRIVE, THE MIRROR WILL RESET TO THE INCORRECT POSITION, OFTEN TOO HIGH - AIMING TOWARD THE SKY.
Mfg Campaign: 11355205
Recall Date: Sep 15, 2020
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVER'S SIDE MIRROR: SIDE MIRRORS AUTOMATICALLY LOWER WHEN IN REVERSE, BUT THE DRIVER'S SIDE MIRROR WILL OFTEN AIM TOO LOW--ALMOST STRAIGHT DOWN AT THE GROUND. ONCE IN DRIVE, THE MIRROR WILL RESET TO THE INCORRECT POSITION, OFTEN TOO HIGH - AIMING TOWARD THE SKY.
Corrective Action:
DRIVER'S SIDE MIRROR: SIDE MIRRORS AUTOMATICALLY LOWER WHEN IN REVERSE, BUT THE DRIVER'S SIDE MIRROR WILL OFTEN AIM TOO LOW--ALMOST STRAIGHT DOWN AT THE GROUND. ONCE IN DRIVE, THE MIRROR WILL RESET TO THE INCORRECT POSITION, OFTEN TOO HIGH - AIMING TOWARD THE SKY.
Additional Notes:
DRIVER'S SIDE MIRROR: SIDE MIRRORS AUTOMATICALLY LOWER WHEN IN REVERSE, BUT THE DRIVER'S SIDE MIRROR WILL OFTEN AIM TOO LOW--ALMOST STRAIGHT DOWN AT THE GROUND. ONCE IN DRIVE, THE MIRROR WILL RESET TO THE INCORRECT POSITION, OFTEN TOO HIGH - AIMING TOWARD THE SKY.
Mfg Campaign: 11355205
Recall Date: Sep 15, 2020
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNED A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING OUT OF THE DRIVEWAY, WHEN SHE CRASHED INTO A STONE LINING UP THE PATHWAY. THE CONTACT PLACED THE VEHICLE INTO REVERSE WHEN THE VEHICLE SURGED IN REVERSE CRASHING INTO THE CONTACT'S GARAGE. NO AIRBAGS DEPLOYED. THE CONTACT RECEIVED AN INJURY TO THEIR SHOULDER AND MEDICAL ATTENTION WAS NEEDED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED. THE CONTACT CONTACTED THE DEALERSHIP (FRIENDLY KIA 5819 US-19, NEW PORT RICHEY, FL 34652; (877) 544-6719) WHO DID NOT DIAGNOSE A FAILURE, HOWEVER, THEY ATTEMPTED TO FILE A CLASS ACTION FORM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Corrective Action:
TL* THE CONTACT OWNED A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING OUT OF THE DRIVEWAY, WHEN SHE CRASHED INTO A STONE LINING UP THE PATHWAY. THE CONTACT PLACED THE VEHICLE INTO REVERSE WHEN THE VEHICLE SURGED IN REVERSE CRASHING INTO THE CONTACT'S GARAGE. NO AIRBAGS DEPLOYED. THE CONTACT RECEIVED AN INJURY TO THEIR SHOULDER AND MEDICAL ATTENTION WAS NEEDED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED. THE CONTACT CONTACTED THE DEALERSHIP (FRIENDLY KIA 5819 US-19, NEW PORT RICHEY, FL 34652; (877) 544-6719) WHO DID NOT DIAGNOSE A FAILURE, HOWEVER, THEY ATTEMPTED TO FILE A CLASS ACTION FORM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Additional Notes:
TL* THE CONTACT OWNED A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING OUT OF THE DRIVEWAY, WHEN SHE CRASHED INTO A STONE LINING UP THE PATHWAY. THE CONTACT PLACED THE VEHICLE INTO REVERSE WHEN THE VEHICLE SURGED IN REVERSE CRASHING INTO THE CONTACT'S GARAGE. NO AIRBAGS DEPLOYED. THE CONTACT RECEIVED AN INJURY TO THEIR SHOULDER AND MEDICAL ATTENTION WAS NEEDED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED. THE CONTACT CONTACTED THE DEALERSHIP (FRIENDLY KIA 5819 US-19, NEW PORT RICHEY, FL 34652; (877) 544-6719) WHO DID NOT DIAGNOSE A FAILURE, HOWEVER, THEY ATTEMPTED TO FILE A CLASS ACTION FORM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Mfg Campaign: 11354461
Recall Date: Sep 11, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I PURCHASED MY VEHICLE 2 YEARS AGO AND NOW IT NEEDS AN ENGINE. IT IS ONLY 4CYRARS OLD. IT WAS STALLING EVERY ONCE AND WHILE, THEN ONE DAY I TRIED TO ACCELERATE ON THE FREEWAY AND IT WOULD. IT STARTED SMOKING AND THEN DIED OUT. LUCKILY I WAS ABLE TO GET IT UP TO THE NEXT EXIT RAMP. I TOOK TO RECENTLY TO A REPAIR SHOP AND TRY SAID IT NEEDED AN ENGINE.
Corrective Action:
I PURCHASED MY VEHICLE 2 YEARS AGO AND NOW IT NEEDS AN ENGINE. IT IS ONLY 4CYRARS OLD. IT WAS STALLING EVERY ONCE AND WHILE, THEN ONE DAY I TRIED TO ACCELERATE ON THE FREEWAY AND IT WOULD. IT STARTED SMOKING AND THEN DIED OUT. LUCKILY I WAS ABLE TO GET IT UP TO THE NEXT EXIT RAMP. I TOOK TO RECENTLY TO A REPAIR SHOP AND TRY SAID IT NEEDED AN ENGINE.
Additional Notes:
I PURCHASED MY VEHICLE 2 YEARS AGO AND NOW IT NEEDS AN ENGINE. IT IS ONLY 4CYRARS OLD. IT WAS STALLING EVERY ONCE AND WHILE, THEN ONE DAY I TRIED TO ACCELERATE ON THE FREEWAY AND IT WOULD. IT STARTED SMOKING AND THEN DIED OUT. LUCKILY I WAS ABLE TO GET IT UP TO THE NEXT EXIT RAMP. I TOOK TO RECENTLY TO A REPAIR SHOP AND TRY SAID IT NEEDED AN ENGINE.
Mfg Campaign: 11352245
Recall Date: Aug 31, 2020
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY 2016 KIA WITH PEARL WHITE PAINT IS PEELING VERY BADLY ON MY HOOD AND ROOF. THIS IS OBVIOUSLY A MAJOR PROBLEM OR DEFECT WITH THE PAINT. I THOUGHT AT FIRST IT WAS A ROCK CHIP BUT IT WAS NOT. IT IS SPREADING ALL OVER THE HOOD AND ROOF.
Corrective Action:
MY 2016 KIA WITH PEARL WHITE PAINT IS PEELING VERY BADLY ON MY HOOD AND ROOF. THIS IS OBVIOUSLY A MAJOR PROBLEM OR DEFECT WITH THE PAINT. I THOUGHT AT FIRST IT WAS A ROCK CHIP BUT IT WAS NOT. IT IS SPREADING ALL OVER THE HOOD AND ROOF.
Additional Notes:
MY 2016 KIA WITH PEARL WHITE PAINT IS PEELING VERY BADLY ON MY HOOD AND ROOF. THIS IS OBVIOUSLY A MAJOR PROBLEM OR DEFECT WITH THE PAINT. I THOUGHT AT FIRST IT WAS A ROCK CHIP BUT IT WAS NOT. IT IS SPREADING ALL OVER THE HOOD AND ROOF.
Mfg Campaign: 11351647
Recall Date: Aug 27, 2020
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY 2016 KIA WITH PEARL WHITE PAINT IS PEELING VERY BADLY ON MY HOOD AND ROOF. THIS IS OBVIOUSLY A MAJOR PROBLEM OR DEFECT WITH THE PAINT. I THOUGHT AT FIRST IT WAS A ROCK CHIP BUT IT WAS NOT. IT IS SPREADING ALL OVER THE HOOD AND ROOF.
Corrective Action:
MY 2016 KIA WITH PEARL WHITE PAINT IS PEELING VERY BADLY ON MY HOOD AND ROOF. THIS IS OBVIOUSLY A MAJOR PROBLEM OR DEFECT WITH THE PAINT. I THOUGHT AT FIRST IT WAS A ROCK CHIP BUT IT WAS NOT. IT IS SPREADING ALL OVER THE HOOD AND ROOF.
Additional Notes:
MY 2016 KIA WITH PEARL WHITE PAINT IS PEELING VERY BADLY ON MY HOOD AND ROOF. THIS IS OBVIOUSLY A MAJOR PROBLEM OR DEFECT WITH THE PAINT. I THOUGHT AT FIRST IT WAS A ROCK CHIP BUT IT WAS NOT. IT IS SPREADING ALL OVER THE HOOD AND ROOF.
Mfg Campaign: 11351647
Recall Date: Aug 27, 2020
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
MY KIA SORENTO DOES NOT SHIFT OUT OF P (PARK). THE LOCK RELEASE BUTTON DOES NOT ENGAGE UNLESS I ACTIVATE THE SHIFT-LOCK OVERRIDE. I AM EXTREMELY CONCERNED FOR THE SAFETY OF MY CHILDREN, TODDLER, AND ENTIRE FAMILY. PLEASE HELP US REPAIR THIS AND ENSURE THE MANUFACTURER IS HELD ACCOUNTABLE.
Corrective Action:
MY KIA SORENTO DOES NOT SHIFT OUT OF P (PARK). THE LOCK RELEASE BUTTON DOES NOT ENGAGE UNLESS I ACTIVATE THE SHIFT-LOCK OVERRIDE. I AM EXTREMELY CONCERNED FOR THE SAFETY OF MY CHILDREN, TODDLER, AND ENTIRE FAMILY. PLEASE HELP US REPAIR THIS AND ENSURE THE MANUFACTURER IS HELD ACCOUNTABLE.
Additional Notes:
MY KIA SORENTO DOES NOT SHIFT OUT OF P (PARK). THE LOCK RELEASE BUTTON DOES NOT ENGAGE UNLESS I ACTIVATE THE SHIFT-LOCK OVERRIDE. I AM EXTREMELY CONCERNED FOR THE SAFETY OF MY CHILDREN, TODDLER, AND ENTIRE FAMILY. PLEASE HELP US REPAIR THIS AND ENSURE THE MANUFACTURER IS HELD ACCOUNTABLE.
Mfg Campaign: 11351686
Recall Date: Aug 27, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2016 KIA SORRENTO LX WITH THE 2.4 ENGINE WITH 54,000 MILES IS USING 1 QUART OF OIL PER 400 MILES. THE TAIL PIPE IS EMITTING AN OILY BLACK SOOT. WHILE DRIVING, AN ENGINE TICKING NOISE ALERTS US THAT THE OIL IS LOW. AT THIS RATE WE WILL HAVE REPLACED ALL THE OIL WITH 18.5 QUARTS OF OIL BEFORE THE SCHEDULED 7,500 MILE OIL CHANGE. THE MECHANIC AT THE PORTLAND OREGON AREA DEALERSHIP IS TRYING TO TELL US THIS IS NORMAL. THE VEHICLE IS CURRENTLY INVOLVED IN THEIR OIL CONSUMPTION TEST LOOP, LIKE SO MANY OTHERS. I SMELL A RAT.
Corrective Action:
2016 KIA SORRENTO LX WITH THE 2.4 ENGINE WITH 54,000 MILES IS USING 1 QUART OF OIL PER 400 MILES. THE TAIL PIPE IS EMITTING AN OILY BLACK SOOT. WHILE DRIVING, AN ENGINE TICKING NOISE ALERTS US THAT THE OIL IS LOW. AT THIS RATE WE WILL HAVE REPLACED ALL THE OIL WITH 18.5 QUARTS OF OIL BEFORE THE SCHEDULED 7,500 MILE OIL CHANGE. THE MECHANIC AT THE PORTLAND OREGON AREA DEALERSHIP IS TRYING TO TELL US THIS IS NORMAL. THE VEHICLE IS CURRENTLY INVOLVED IN THEIR OIL CONSUMPTION TEST LOOP, LIKE SO MANY OTHERS. I SMELL A RAT.
Additional Notes:
2016 KIA SORRENTO LX WITH THE 2.4 ENGINE WITH 54,000 MILES IS USING 1 QUART OF OIL PER 400 MILES. THE TAIL PIPE IS EMITTING AN OILY BLACK SOOT. WHILE DRIVING, AN ENGINE TICKING NOISE ALERTS US THAT THE OIL IS LOW. AT THIS RATE WE WILL HAVE REPLACED ALL THE OIL WITH 18.5 QUARTS OF OIL BEFORE THE SCHEDULED 7,500 MILE OIL CHANGE. THE MECHANIC AT THE PORTLAND OREGON AREA DEALERSHIP IS TRYING TO TELL US THIS IS NORMAL. THE VEHICLE IS CURRENTLY INVOLVED IN THEIR OIL CONSUMPTION TEST LOOP, LIKE SO MANY OTHERS. I SMELL A RAT.
Mfg Campaign: 11350224
Recall Date: Aug 19, 2020
Kia America, Inc.
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN A STAND STILL, AN ABNORMAL CLICKING NOISE WAS HEARD. THE VEHICLE ROLLED BACK ON IT'S OWN, CAUSING THE VEHICLE TO HIT A TWO POST AND A STAIRCASE OF THE NEIGHBOR'S HOUSE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND NOTED THE VEHICLE WAS IN PARK AT THE TIME OF THE ACCIDENT. THE CONTACT DID SUSTAIN INJURIES TO THE LEFT LEG AND BACK INJURES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO BODY FACILITY. THE CONTACT STATED SEVERAL LOCAL DEALERS WERE CONTACTED, HOWEVER NO ASSISTANCE WAS OFFERED AND REFERRED THE CONTACT TO THE MANUFACTURER. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE CONTACT STATED THAT THEIR FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 15V626000 (POWER TRAIN). THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN A STAND STILL, AN ABNORMAL CLICKING NOISE WAS HEARD. THE VEHICLE ROLLED BACK ON IT'S OWN, CAUSING THE VEHICLE TO HIT A TWO POST AND A STAIRCASE OF THE NEIGHBOR'S HOUSE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND NOTED THE VEHICLE WAS IN PARK AT THE TIME OF THE ACCIDENT. THE CONTACT DID SUSTAIN INJURIES TO THE LEFT LEG AND BACK INJURES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO BODY FACILITY. THE CONTACT STATED SEVERAL LOCAL DEALERS WERE CONTACTED, HOWEVER NO ASSISTANCE WAS OFFERED AND REFERRED THE CONTACT TO THE MANUFACTURER. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE CONTACT STATED THAT THEIR FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 15V626000 (POWER TRAIN). THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN A STAND STILL, AN ABNORMAL CLICKING NOISE WAS HEARD. THE VEHICLE ROLLED BACK ON IT'S OWN, CAUSING THE VEHICLE TO HIT A TWO POST AND A STAIRCASE OF THE NEIGHBOR'S HOUSE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND NOTED THE VEHICLE WAS IN PARK AT THE TIME OF THE ACCIDENT. THE CONTACT DID SUSTAIN INJURIES TO THE LEFT LEG AND BACK INJURES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO BODY FACILITY. THE CONTACT STATED SEVERAL LOCAL DEALERS WERE CONTACTED, HOWEVER NO ASSISTANCE WAS OFFERED AND REFERRED THE CONTACT TO THE MANUFACTURER. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE CONTACT STATED THAT THEIR FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 15V626000 (POWER TRAIN). THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
Mfg Campaign: 11349078
Recall Date: Aug 13, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
OIL CONSUMED AT AN ALARMING RATE. I HAD MY OIL CHANGED NOT EVEN 1000 MILES AGO AND THE ENTIRE 5 LITERS WERE CONSUMED AND THE ENGINE WAS BONE DRY. THIS HAS BEEN OBSERVED OVER THE PAST THREE OIL CHANGES (ROUGHLY 36000 MILES ON). I WAS COMING DOWN A HILL AT ROUGHLY 35 MPH AND THE OIL LIGHT BLINKED. AS SOON AS I GOT HOME I CHECKED AND THE ENGINE HAD NO OIL IN IT.
Corrective Action:
OIL CONSUMED AT AN ALARMING RATE. I HAD MY OIL CHANGED NOT EVEN 1000 MILES AGO AND THE ENTIRE 5 LITERS WERE CONSUMED AND THE ENGINE WAS BONE DRY. THIS HAS BEEN OBSERVED OVER THE PAST THREE OIL CHANGES (ROUGHLY 36000 MILES ON). I WAS COMING DOWN A HILL AT ROUGHLY 35 MPH AND THE OIL LIGHT BLINKED. AS SOON AS I GOT HOME I CHECKED AND THE ENGINE HAD NO OIL IN IT.
Additional Notes:
OIL CONSUMED AT AN ALARMING RATE. I HAD MY OIL CHANGED NOT EVEN 1000 MILES AGO AND THE ENTIRE 5 LITERS WERE CONSUMED AND THE ENGINE WAS BONE DRY. THIS HAS BEEN OBSERVED OVER THE PAST THREE OIL CHANGES (ROUGHLY 36000 MILES ON). I WAS COMING DOWN A HILL AT ROUGHLY 35 MPH AND THE OIL LIGHT BLINKED. AS SOON AS I GOT HOME I CHECKED AND THE ENGINE HAD NO OIL IN IT.
Mfg Campaign: 11343781
Recall Date: Aug 6, 2020
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THE KIA WILL NOT SHIFT OUT OF PARK. TOOK IT TO A SHOP AND THEY SAID IT WAS A SOLENOID
Corrective Action:
THE KIA WILL NOT SHIFT OUT OF PARK. TOOK IT TO A SHOP AND THEY SAID IT WAS A SOLENOID
Additional Notes:
THE KIA WILL NOT SHIFT OUT OF PARK. TOOK IT TO A SHOP AND THEY SAID IT WAS A SOLENOID
Mfg Campaign: 11343266
Recall Date: Aug 4, 2020
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
MULTIPLE TIMES, WITH VEHICLE IN PARKED, WITH THE LIGHTING SETTINGS SET TO "AUTO", THE HEADLIGHTS HAVE TURNED "ON" BY THEMSELVES WITH THE CAR LOCKED AND EMPTY MORE THAN 4 TIMES THAT I KNOW OF - COULD HAVE DRAINED BATTERY OVERNIGHT IF I DID NOT CATCH AND CYCLED LOCK MECHANISM. MULTIPLE TIMES, WITH VEHICLE IN MOTION, WITH THE LIGHTING SETTINGS SET TO "AUTO", THE HEADLIGHTS HAVE CYCLED RANDOMLY FROM OFF TO ON, AND VICE VERSA, AND QUICKLY REVERSING TO NORMAL OPERATION AGAIN MORE THAN 10 TIMES THAT I HAVE NOTICED WHEN IT SHOULD NOT HAVE HAPPENED (BY AUGUST 2ND 2020), BOTH DURING DAYTIME AND NIGHT EXTERNAL LIGHTING CONDITIONS, BOTH ON ROADS AND HIGHWAYS. NOTE THAT WHEN THIS HAPPENED, THE LIGHTING LEVEL OUTSIDE DID NOT WARRANT A CHANGE IN CONDITION. PROBABLY AN ELECTRICAL DEFECT WITH THE AUTOMATIC EXTERNAL LIGHT LEVEL DETECTOR. COULD CAUSE AN ACCIDENT WHEN HEADLIGHTS TURN OFF BY THEMSELVES AT NIGHT WHILE DRIVING ON ROADS OR HIGHWAYS. THIS HAPPENS RANDOMLY WITH WIDE TIME SPACING (10+ DAYS BETWEEN OCCURRENCES). VEHICLE HAS 70800 MILES.
Corrective Action:
MULTIPLE TIMES, WITH VEHICLE IN PARKED, WITH THE LIGHTING SETTINGS SET TO "AUTO", THE HEADLIGHTS HAVE TURNED "ON" BY THEMSELVES WITH THE CAR LOCKED AND EMPTY MORE THAN 4 TIMES THAT I KNOW OF - COULD HAVE DRAINED BATTERY OVERNIGHT IF I DID NOT CATCH AND CYCLED LOCK MECHANISM. MULTIPLE TIMES, WITH VEHICLE IN MOTION, WITH THE LIGHTING SETTINGS SET TO "AUTO", THE HEADLIGHTS HAVE CYCLED RANDOMLY FROM OFF TO ON, AND VICE VERSA, AND QUICKLY REVERSING TO NORMAL OPERATION AGAIN MORE THAN 10 TIMES THAT I HAVE NOTICED WHEN IT SHOULD NOT HAVE HAPPENED (BY AUGUST 2ND 2020), BOTH DURING DAYTIME AND NIGHT EXTERNAL LIGHTING CONDITIONS, BOTH ON ROADS AND HIGHWAYS. NOTE THAT WHEN THIS HAPPENED, THE LIGHTING LEVEL OUTSIDE DID NOT WARRANT A CHANGE IN CONDITION. PROBABLY AN ELECTRICAL DEFECT WITH THE AUTOMATIC EXTERNAL LIGHT LEVEL DETECTOR. COULD CAUSE AN ACCIDENT WHEN HEADLIGHTS TURN OFF BY THEMSELVES AT NIGHT WHILE DRIVING ON ROADS OR HIGHWAYS. THIS HAPPENS RANDOMLY WITH WIDE TIME SPACING (10+ DAYS BETWEEN OCCURRENCES). VEHICLE HAS 70800 MILES.
Additional Notes:
MULTIPLE TIMES, WITH VEHICLE IN PARKED, WITH THE LIGHTING SETTINGS SET TO "AUTO", THE HEADLIGHTS HAVE TURNED "ON" BY THEMSELVES WITH THE CAR LOCKED AND EMPTY MORE THAN 4 TIMES THAT I KNOW OF - COULD HAVE DRAINED BATTERY OVERNIGHT IF I DID NOT CATCH AND CYCLED LOCK MECHANISM. MULTIPLE TIMES, WITH VEHICLE IN MOTION, WITH THE LIGHTING SETTINGS SET TO "AUTO", THE HEADLIGHTS HAVE CYCLED RANDOMLY FROM OFF TO ON, AND VICE VERSA, AND QUICKLY REVERSING TO NORMAL OPERATION AGAIN MORE THAN 10 TIMES THAT I HAVE NOTICED WHEN IT SHOULD NOT HAVE HAPPENED (BY AUGUST 2ND 2020), BOTH DURING DAYTIME AND NIGHT EXTERNAL LIGHTING CONDITIONS, BOTH ON ROADS AND HIGHWAYS. NOTE THAT WHEN THIS HAPPENED, THE LIGHTING LEVEL OUTSIDE DID NOT WARRANT A CHANGE IN CONDITION. PROBABLY AN ELECTRICAL DEFECT WITH THE AUTOMATIC EXTERNAL LIGHT LEVEL DETECTOR. COULD CAUSE AN ACCIDENT WHEN HEADLIGHTS TURN OFF BY THEMSELVES AT NIGHT WHILE DRIVING ON ROADS OR HIGHWAYS. THIS HAPPENS RANDOMLY WITH WIDE TIME SPACING (10+ DAYS BETWEEN OCCURRENCES). VEHICLE HAS 70800 MILES.
Mfg Campaign: 11342879
Recall Date: Aug 3, 2020
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
PEARL WHITE PAINT ON 2016 KIA SORENTO IS RAPIDLY PEELING OFF SINCE MARCH 2020. ONE HUGE SPOT ON DRIVERS SIDE BUMPER IS THE BIGGEST AND HAS HUGE CHUNKS THAT PEEL OFF. THERE IS ANOTHER SPOT ON THE PASSAGES SIDE BUMPER AND A FEW OTHER SPOTS ON BUMPER AND HOOD THAT ARE STARTING TO BUBBLE UP.
Corrective Action:
PEARL WHITE PAINT ON 2016 KIA SORENTO IS RAPIDLY PEELING OFF SINCE MARCH 2020. ONE HUGE SPOT ON DRIVERS SIDE BUMPER IS THE BIGGEST AND HAS HUGE CHUNKS THAT PEEL OFF. THERE IS ANOTHER SPOT ON THE PASSAGES SIDE BUMPER AND A FEW OTHER SPOTS ON BUMPER AND HOOD THAT ARE STARTING TO BUBBLE UP.
Additional Notes:
PEARL WHITE PAINT ON 2016 KIA SORENTO IS RAPIDLY PEELING OFF SINCE MARCH 2020. ONE HUGE SPOT ON DRIVERS SIDE BUMPER IS THE BIGGEST AND HAS HUGE CHUNKS THAT PEEL OFF. THERE IS ANOTHER SPOT ON THE PASSAGES SIDE BUMPER AND A FEW OTHER SPOTS ON BUMPER AND HOOD THAT ARE STARTING TO BUBBLE UP.
Mfg Campaign: 11342974
Recall Date: Aug 3, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I PURCHASED THE CAR AS USED IN 2019 AND NO ACTIVE RECALLS WERE LISTED AND STILL ARENT. A BOUT A MONTH LATER I NOTICED MY LOW OIL PRESSURE LIGHT WAS POPPING ON AND OFF AT RANDOM INTERVALS WHILE DRIVING ON CITY AND RURAL PAVED ROADSI CHECKED AND ENGINE WAS EMPTY OF OIL. OIL WAS REPLACED AND TWO WEEK LATER THE SAME THING. MY 4TH CYLINDER HAS NOW DIED . THE SPARK PLUGS WERE REPLACED AND IT WAS FINE FOR TWO WEEKS THEN STOPPED WORKING AGAIN WHILE I WAS ON THE HIGHWAY. REPLACED COIL PACK BUT THIS DID NOT CHANGE ANYTHING. UPON INVESTIGATION I FOUND OUT THE ENGINE HAD BEEN RECALLED BUT NO EVIDENCE OR RECALL WAS SHOWING FOR THIS VEHICLE. PER WEBSITE REPLACED ENGINES HAVE BRIGHT ORANGE DIP STICK FOR THE OIL WHICH THIS VEHICLE DOES, BUT ALL THE PROBLEMS ASSOCIATED WITH ORIGINAL RECALL INFORMATION EXISTS. I FILED COMPLAINT WITH KIA ONLY TO BE DIRECTED TO A DEALERSHIP. THE FRONT LEFT LOW BEAM HAS BURNT OUT TWICE WITHIN 6 MONTHS AS WELL.
Corrective Action:
I PURCHASED THE CAR AS USED IN 2019 AND NO ACTIVE RECALLS WERE LISTED AND STILL ARENT. A BOUT A MONTH LATER I NOTICED MY LOW OIL PRESSURE LIGHT WAS POPPING ON AND OFF AT RANDOM INTERVALS WHILE DRIVING ON CITY AND RURAL PAVED ROADSI CHECKED AND ENGINE WAS EMPTY OF OIL. OIL WAS REPLACED AND TWO WEEK LATER THE SAME THING. MY 4TH CYLINDER HAS NOW DIED . THE SPARK PLUGS WERE REPLACED AND IT WAS FINE FOR TWO WEEKS THEN STOPPED WORKING AGAIN WHILE I WAS ON THE HIGHWAY. REPLACED COIL PACK BUT THIS DID NOT CHANGE ANYTHING. UPON INVESTIGATION I FOUND OUT THE ENGINE HAD BEEN RECALLED BUT NO EVIDENCE OR RECALL WAS SHOWING FOR THIS VEHICLE. PER WEBSITE REPLACED ENGINES HAVE BRIGHT ORANGE DIP STICK FOR THE OIL WHICH THIS VEHICLE DOES, BUT ALL THE PROBLEMS ASSOCIATED WITH ORIGINAL RECALL INFORMATION EXISTS. I FILED COMPLAINT WITH KIA ONLY TO BE DIRECTED TO A DEALERSHIP. THE FRONT LEFT LOW BEAM HAS BURNT OUT TWICE WITHIN 6 MONTHS AS WELL.
Additional Notes:
I PURCHASED THE CAR AS USED IN 2019 AND NO ACTIVE RECALLS WERE LISTED AND STILL ARENT. A BOUT A MONTH LATER I NOTICED MY LOW OIL PRESSURE LIGHT WAS POPPING ON AND OFF AT RANDOM INTERVALS WHILE DRIVING ON CITY AND RURAL PAVED ROADSI CHECKED AND ENGINE WAS EMPTY OF OIL. OIL WAS REPLACED AND TWO WEEK LATER THE SAME THING. MY 4TH CYLINDER HAS NOW DIED . THE SPARK PLUGS WERE REPLACED AND IT WAS FINE FOR TWO WEEKS THEN STOPPED WORKING AGAIN WHILE I WAS ON THE HIGHWAY. REPLACED COIL PACK BUT THIS DID NOT CHANGE ANYTHING. UPON INVESTIGATION I FOUND OUT THE ENGINE HAD BEEN RECALLED BUT NO EVIDENCE OR RECALL WAS SHOWING FOR THIS VEHICLE. PER WEBSITE REPLACED ENGINES HAVE BRIGHT ORANGE DIP STICK FOR THE OIL WHICH THIS VEHICLE DOES, BUT ALL THE PROBLEMS ASSOCIATED WITH ORIGINAL RECALL INFORMATION EXISTS. I FILED COMPLAINT WITH KIA ONLY TO BE DIRECTED TO A DEALERSHIP. THE FRONT LEFT LOW BEAM HAS BURNT OUT TWICE WITHIN 6 MONTHS AS WELL.
Mfg Campaign: 11342613
Recall Date: Jul 31, 2020
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I PURCHASED THE CAR AS USED IN 2019 AND NO ACTIVE RECALLS WERE LISTED AND STILL ARENT. A BOUT A MONTH LATER I NOTICED MY LOW OIL PRESSURE LIGHT WAS POPPING ON AND OFF AT RANDOM INTERVALS WHILE DRIVING ON CITY AND RURAL PAVED ROADSI CHECKED AND ENGINE WAS EMPTY OF OIL. OIL WAS REPLACED AND TWO WEEK LATER THE SAME THING. MY 4TH CYLINDER HAS NOW DIED . THE SPARK PLUGS WERE REPLACED AND IT WAS FINE FOR TWO WEEKS THEN STOPPED WORKING AGAIN WHILE I WAS ON THE HIGHWAY. REPLACED COIL PACK BUT THIS DID NOT CHANGE ANYTHING. UPON INVESTIGATION I FOUND OUT THE ENGINE HAD BEEN RECALLED BUT NO EVIDENCE OR RECALL WAS SHOWING FOR THIS VEHICLE. PER WEBSITE REPLACED ENGINES HAVE BRIGHT ORANGE DIP STICK FOR THE OIL WHICH THIS VEHICLE DOES, BUT ALL THE PROBLEMS ASSOCIATED WITH ORIGINAL RECALL INFORMATION EXISTS. I FILED COMPLAINT WITH KIA ONLY TO BE DIRECTED TO A DEALERSHIP. THE FRONT LEFT LOW BEAM HAS BURNT OUT TWICE WITHIN 6 MONTHS AS WELL.
Corrective Action:
I PURCHASED THE CAR AS USED IN 2019 AND NO ACTIVE RECALLS WERE LISTED AND STILL ARENT. A BOUT A MONTH LATER I NOTICED MY LOW OIL PRESSURE LIGHT WAS POPPING ON AND OFF AT RANDOM INTERVALS WHILE DRIVING ON CITY AND RURAL PAVED ROADSI CHECKED AND ENGINE WAS EMPTY OF OIL. OIL WAS REPLACED AND TWO WEEK LATER THE SAME THING. MY 4TH CYLINDER HAS NOW DIED . THE SPARK PLUGS WERE REPLACED AND IT WAS FINE FOR TWO WEEKS THEN STOPPED WORKING AGAIN WHILE I WAS ON THE HIGHWAY. REPLACED COIL PACK BUT THIS DID NOT CHANGE ANYTHING. UPON INVESTIGATION I FOUND OUT THE ENGINE HAD BEEN RECALLED BUT NO EVIDENCE OR RECALL WAS SHOWING FOR THIS VEHICLE. PER WEBSITE REPLACED ENGINES HAVE BRIGHT ORANGE DIP STICK FOR THE OIL WHICH THIS VEHICLE DOES, BUT ALL THE PROBLEMS ASSOCIATED WITH ORIGINAL RECALL INFORMATION EXISTS. I FILED COMPLAINT WITH KIA ONLY TO BE DIRECTED TO A DEALERSHIP. THE FRONT LEFT LOW BEAM HAS BURNT OUT TWICE WITHIN 6 MONTHS AS WELL.
Additional Notes:
I PURCHASED THE CAR AS USED IN 2019 AND NO ACTIVE RECALLS WERE LISTED AND STILL ARENT. A BOUT A MONTH LATER I NOTICED MY LOW OIL PRESSURE LIGHT WAS POPPING ON AND OFF AT RANDOM INTERVALS WHILE DRIVING ON CITY AND RURAL PAVED ROADSI CHECKED AND ENGINE WAS EMPTY OF OIL. OIL WAS REPLACED AND TWO WEEK LATER THE SAME THING. MY 4TH CYLINDER HAS NOW DIED . THE SPARK PLUGS WERE REPLACED AND IT WAS FINE FOR TWO WEEKS THEN STOPPED WORKING AGAIN WHILE I WAS ON THE HIGHWAY. REPLACED COIL PACK BUT THIS DID NOT CHANGE ANYTHING. UPON INVESTIGATION I FOUND OUT THE ENGINE HAD BEEN RECALLED BUT NO EVIDENCE OR RECALL WAS SHOWING FOR THIS VEHICLE. PER WEBSITE REPLACED ENGINES HAVE BRIGHT ORANGE DIP STICK FOR THE OIL WHICH THIS VEHICLE DOES, BUT ALL THE PROBLEMS ASSOCIATED WITH ORIGINAL RECALL INFORMATION EXISTS. I FILED COMPLAINT WITH KIA ONLY TO BE DIRECTED TO A DEALERSHIP. THE FRONT LEFT LOW BEAM HAS BURNT OUT TWICE WITHIN 6 MONTHS AS WELL.
Mfg Campaign: 11342613
Recall Date: Jul 31, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
JUST BOUGHT THE CAR AT 32K LAST YEAR. ONLY FAMILY CAR SO WE DRIVE IT A LOT, SO WE ARE ALWAYS GETTING OIL CHANGE AND KEEPING UP WITH MAINTENANCE. ONE DAY IT STARTED OVERHEATING AND WAS NO LONGER HOLDING THE COOLANT. TOOK IT IN TO GET IT CHECKED OUT AT THE DEMONTROND KIA DEALERSHIP IN HOUSTON BUT THEY TOLD ME THEY WOULD HAVE TO CHECK INSIDE THE ENGINE. WELL THEY DID AND WAS TOLD THISDURING ENGINE TEAR DOWN, ONE OF THE NECESSARY INSPECTION ON THE 3.3L ENGINE IS TO TOQUE THE HEAD BOLTS TO VERIFY IT DID NOT DAMAGE THE ENGINE BLOCK. SOMETIMES WHEN THEY OVER HEAD, THE PULL THE THREADS OUT OF THE ENGINE BLOCK. THIS IS WHAT HAPPEN TO YOUR ENGINE DURING TEAR DOWN. AND BECAUSE OF THIS, THE ENGINE CAN NO LONGER BE PROPERLY ASSEMBLED. " SO THEY SAID I NEEDED A NEW ENGINE. CAR MILEAGE WAS AT 79K. COST FOR NEW ENGINE PLUS LABOR EST. 12K .
Corrective Action:
JUST BOUGHT THE CAR AT 32K LAST YEAR. ONLY FAMILY CAR SO WE DRIVE IT A LOT, SO WE ARE ALWAYS GETTING OIL CHANGE AND KEEPING UP WITH MAINTENANCE. ONE DAY IT STARTED OVERHEATING AND WAS NO LONGER HOLDING THE COOLANT. TOOK IT IN TO GET IT CHECKED OUT AT THE DEMONTROND KIA DEALERSHIP IN HOUSTON BUT THEY TOLD ME THEY WOULD HAVE TO CHECK INSIDE THE ENGINE. WELL THEY DID AND WAS TOLD THISDURING ENGINE TEAR DOWN, ONE OF THE NECESSARY INSPECTION ON THE 3.3L ENGINE IS TO TOQUE THE HEAD BOLTS TO VERIFY IT DID NOT DAMAGE THE ENGINE BLOCK. SOMETIMES WHEN THEY OVER HEAD, THE PULL THE THREADS OUT OF THE ENGINE BLOCK. THIS IS WHAT HAPPEN TO YOUR ENGINE DURING TEAR DOWN. AND BECAUSE OF THIS, THE ENGINE CAN NO LONGER BE PROPERLY ASSEMBLED. " SO THEY SAID I NEEDED A NEW ENGINE. CAR MILEAGE WAS AT 79K. COST FOR NEW ENGINE PLUS LABOR EST. 12K .
Additional Notes:
JUST BOUGHT THE CAR AT 32K LAST YEAR. ONLY FAMILY CAR SO WE DRIVE IT A LOT, SO WE ARE ALWAYS GETTING OIL CHANGE AND KEEPING UP WITH MAINTENANCE. ONE DAY IT STARTED OVERHEATING AND WAS NO LONGER HOLDING THE COOLANT. TOOK IT IN TO GET IT CHECKED OUT AT THE DEMONTROND KIA DEALERSHIP IN HOUSTON BUT THEY TOLD ME THEY WOULD HAVE TO CHECK INSIDE THE ENGINE. WELL THEY DID AND WAS TOLD THISDURING ENGINE TEAR DOWN, ONE OF THE NECESSARY INSPECTION ON THE 3.3L ENGINE IS TO TOQUE THE HEAD BOLTS TO VERIFY IT DID NOT DAMAGE THE ENGINE BLOCK. SOMETIMES WHEN THEY OVER HEAD, THE PULL THE THREADS OUT OF THE ENGINE BLOCK. THIS IS WHAT HAPPEN TO YOUR ENGINE DURING TEAR DOWN. AND BECAUSE OF THIS, THE ENGINE CAN NO LONGER BE PROPERLY ASSEMBLED. " SO THEY SAID I NEEDED A NEW ENGINE. CAR MILEAGE WAS AT 79K. COST FOR NEW ENGINE PLUS LABOR EST. 12K .
Mfg Campaign: 11342048
Recall Date: Jul 29, 2020
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT THE PASSENGER'S SIDE HEADLAMP SUDDENLY FAILED TO ILLUMINATE OR WAS VERY DIM. THE BULB WAS REPLACED BY AN INDEPENDENT MECHANIC HOWEVER, THE FAILURE PERSISTED. ADDITIONALLY, THE DRIVER'S SIDE HEADLAMP EXPERIENCED THE FAILURE INTERMITTENTLY. THE CONTACT BECAME AWARE ONLINE THAT THE SWITCH USED TO COMMUNICATE WITH THE HEADLAMPS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE 76,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT THE PASSENGER'S SIDE HEADLAMP SUDDENLY FAILED TO ILLUMINATE OR WAS VERY DIM. THE BULB WAS REPLACED BY AN INDEPENDENT MECHANIC HOWEVER, THE FAILURE PERSISTED. ADDITIONALLY, THE DRIVER'S SIDE HEADLAMP EXPERIENCED THE FAILURE INTERMITTENTLY. THE CONTACT BECAME AWARE ONLINE THAT THE SWITCH USED TO COMMUNICATE WITH THE HEADLAMPS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE 76,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT THE PASSENGER'S SIDE HEADLAMP SUDDENLY FAILED TO ILLUMINATE OR WAS VERY DIM. THE BULB WAS REPLACED BY AN INDEPENDENT MECHANIC HOWEVER, THE FAILURE PERSISTED. ADDITIONALLY, THE DRIVER'S SIDE HEADLAMP EXPERIENCED THE FAILURE INTERMITTENTLY. THE CONTACT BECAME AWARE ONLINE THAT THE SWITCH USED TO COMMUNICATE WITH THE HEADLAMPS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE 76,000.
Mfg Campaign: 11341875
Recall Date: Jul 28, 2020
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TRUNK IS NOT LIFTING ITSELF AND LATCH IS NOT LOCKING. AND WHEN DRIVING THE TRUNK HITS
Corrective Action:
TRUNK IS NOT LIFTING ITSELF AND LATCH IS NOT LOCKING. AND WHEN DRIVING THE TRUNK HITS
Additional Notes:
TRUNK IS NOT LIFTING ITSELF AND LATCH IS NOT LOCKING. AND WHEN DRIVING THE TRUNK HITS
Mfg Campaign: 11341885
Recall Date: Jul 28, 2020
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TRUNK IS NOT LIFTING ITSELF AND LATCH IS NOT LOCKING. AND WHEN DRIVING THE TRUNK HITS
Corrective Action:
TRUNK IS NOT LIFTING ITSELF AND LATCH IS NOT LOCKING. AND WHEN DRIVING THE TRUNK HITS
Additional Notes:
TRUNK IS NOT LIFTING ITSELF AND LATCH IS NOT LOCKING. AND WHEN DRIVING THE TRUNK HITS
Mfg Campaign: 11341885
Recall Date: Jul 28, 2020
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