Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016 Sedona and Sorento vehicles. The vehicles may have been manufactured with faulty automatic transmission shift lever assembly components, preventing the shift lever from locking, which can allow the vehicle to rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC246
Recall Date: Aug 10, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC142
Recall Date: Nov 30, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured March 3, 2016 to March 21, 2016. The driver's seatback frame may have been produced with inadequate weld joints and, as a result, the seatback may not function as designed in the event of a rear-end collision.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC140
Recall Date: Oct 24, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles. A component of the rear suspension may not be properly welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC137
Recall Date: Jun 29, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured October 23, 2014, to December 10, 2014. The affected vehicles have a front passenger seat belt whose buckle latch assembly may prevent the front passenger from fastening the seat belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC123
Recall Date: Jul 14, 2015
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles manufactured October 27, 2014, to January 29, 2015. Due to an improperly soldered component in the accelerator pedal assembly, the driver may not be able to accelerate the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC115
Recall Date: Feb 13, 2015
Consumer Complaints
1.5K ComplaintsKia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
VEHICLE WILL ACCELERATE AND THEN LOSE POWER. TOOK IT IN THEY SAID NOT COVERED UNDER WARRANTY. 450.00 TO FIX TAILGHTS AND HEADLIGHTS ALL WENT OUT WITHIN A WEEK OF EACH OTHER. WHEELS SENSORS KEEP SAYING LOW TIRES EVEN AFTER NEW TIRES OUT ON.
Corrective Action:
VEHICLE WILL ACCELERATE AND THEN LOSE POWER. TOOK IT IN THEY SAID NOT COVERED UNDER WARRANTY. 450.00 TO FIX TAILGHTS AND HEADLIGHTS ALL WENT OUT WITHIN A WEEK OF EACH OTHER. WHEELS SENSORS KEEP SAYING LOW TIRES EVEN AFTER NEW TIRES OUT ON.
Additional Notes:
VEHICLE WILL ACCELERATE AND THEN LOSE POWER. TOOK IT IN THEY SAID NOT COVERED UNDER WARRANTY. 450.00 TO FIX TAILGHTS AND HEADLIGHTS ALL WENT OUT WITHIN A WEEK OF EACH OTHER. WHEELS SENSORS KEEP SAYING LOW TIRES EVEN AFTER NEW TIRES OUT ON.
Mfg Campaign: 11170444
Recall Date: Jan 16, 2019
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
VEHICLE WILL ACCELERATE AND THEN LOSE POWER. TOOK IT IN THEY SAID NOT COVERED UNDER WARRANTY. 450.00 TO FIX TAILGHTS AND HEADLIGHTS ALL WENT OUT WITHIN A WEEK OF EACH OTHER. WHEELS SENSORS KEEP SAYING LOW TIRES EVEN AFTER NEW TIRES OUT ON.
Corrective Action:
VEHICLE WILL ACCELERATE AND THEN LOSE POWER. TOOK IT IN THEY SAID NOT COVERED UNDER WARRANTY. 450.00 TO FIX TAILGHTS AND HEADLIGHTS ALL WENT OUT WITHIN A WEEK OF EACH OTHER. WHEELS SENSORS KEEP SAYING LOW TIRES EVEN AFTER NEW TIRES OUT ON.
Additional Notes:
VEHICLE WILL ACCELERATE AND THEN LOSE POWER. TOOK IT IN THEY SAID NOT COVERED UNDER WARRANTY. 450.00 TO FIX TAILGHTS AND HEADLIGHTS ALL WENT OUT WITHIN A WEEK OF EACH OTHER. WHEELS SENSORS KEEP SAYING LOW TIRES EVEN AFTER NEW TIRES OUT ON.
Mfg Campaign: 11170444
Recall Date: Jan 16, 2019
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE COMING TO A STOP WITH THE BRAKE PEDAL ENGAGED THE ENGINE STARTED TO ACCELERATE. I STOOD ON THE BRAKE BUT THE CAR KEPT CREEPING FORWARD. I THREW THE SHIFTER INTO NUETRAL AND THEN INTO PARK. THE ENGINE QUIT ACCELERATING AND EVERY THING WORKED AS IT WAS SUPPOSE TOO. I CAME WITHIN A COUPLE OF INCHES OF THE CAR INFRONT OF ME.
Corrective Action:
WHILE COMING TO A STOP WITH THE BRAKE PEDAL ENGAGED THE ENGINE STARTED TO ACCELERATE. I STOOD ON THE BRAKE BUT THE CAR KEPT CREEPING FORWARD. I THREW THE SHIFTER INTO NUETRAL AND THEN INTO PARK. THE ENGINE QUIT ACCELERATING AND EVERY THING WORKED AS IT WAS SUPPOSE TOO. I CAME WITHIN A COUPLE OF INCHES OF THE CAR INFRONT OF ME.
Additional Notes:
WHILE COMING TO A STOP WITH THE BRAKE PEDAL ENGAGED THE ENGINE STARTED TO ACCELERATE. I STOOD ON THE BRAKE BUT THE CAR KEPT CREEPING FORWARD. I THREW THE SHIFTER INTO NUETRAL AND THEN INTO PARK. THE ENGINE QUIT ACCELERATING AND EVERY THING WORKED AS IT WAS SUPPOSE TOO. I CAME WITHIN A COUPLE OF INCHES OF THE CAR INFRONT OF ME.
Mfg Campaign: 11165746
Recall Date: Jan 3, 2019
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WHILE THE VEHICLE IS IN MOTION, ON BOTH CITY STREETS AND INTERSTATES, AND AT BOTH LOW OR HIGHER SPEEDS THE VEHICLE'S HEADLIGHTS, TAIL LIGHTS AND OTHER LIGHTING WILL TURN OFF ON THEIR OWN. THIS IS EXTREMELY DANGEROUS SPECIFICALLY AFTER SUNSET WHEN IT IS COMPLETELY DARK. I TOOK THE VEHICLE FOR REPAIR AT MY LOCAL KIA DEALER FOR SERVICE AND THEY SAID THERE IS AN "OPEN CIRCUIT IN IPM (FUSE BLOCK)." I THINK THIS SHOULD BE A MANDATORY RECALL TO RECTIFY THE SITUATION AND MAKE ALL THE VEHICLES SAFE FOR MY FAMILY, MYSELF AND FOR OTHER DRIVERS AND PASSENGERS ON THE ROAD WHO COULD END UP IN AN ACCIDENT DUE TO THIS ISSUE.
Corrective Action:
WHILE THE VEHICLE IS IN MOTION, ON BOTH CITY STREETS AND INTERSTATES, AND AT BOTH LOW OR HIGHER SPEEDS THE VEHICLE'S HEADLIGHTS, TAIL LIGHTS AND OTHER LIGHTING WILL TURN OFF ON THEIR OWN. THIS IS EXTREMELY DANGEROUS SPECIFICALLY AFTER SUNSET WHEN IT IS COMPLETELY DARK. I TOOK THE VEHICLE FOR REPAIR AT MY LOCAL KIA DEALER FOR SERVICE AND THEY SAID THERE IS AN "OPEN CIRCUIT IN IPM (FUSE BLOCK)." I THINK THIS SHOULD BE A MANDATORY RECALL TO RECTIFY THE SITUATION AND MAKE ALL THE VEHICLES SAFE FOR MY FAMILY, MYSELF AND FOR OTHER DRIVERS AND PASSENGERS ON THE ROAD WHO COULD END UP IN AN ACCIDENT DUE TO THIS ISSUE.
Additional Notes:
WHILE THE VEHICLE IS IN MOTION, ON BOTH CITY STREETS AND INTERSTATES, AND AT BOTH LOW OR HIGHER SPEEDS THE VEHICLE'S HEADLIGHTS, TAIL LIGHTS AND OTHER LIGHTING WILL TURN OFF ON THEIR OWN. THIS IS EXTREMELY DANGEROUS SPECIFICALLY AFTER SUNSET WHEN IT IS COMPLETELY DARK. I TOOK THE VEHICLE FOR REPAIR AT MY LOCAL KIA DEALER FOR SERVICE AND THEY SAID THERE IS AN "OPEN CIRCUIT IN IPM (FUSE BLOCK)." I THINK THIS SHOULD BE A MANDATORY RECALL TO RECTIFY THE SITUATION AND MAKE ALL THE VEHICLES SAFE FOR MY FAMILY, MYSELF AND FOR OTHER DRIVERS AND PASSENGERS ON THE ROAD WHO COULD END UP IN AN ACCIDENT DUE TO THIS ISSUE.
Mfg Campaign: 11164280
Recall Date: Dec 31, 2018
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE ATTEMPTING TO REFUEL THE VEHICLE, FUEL SPEWED OUT OF THE FUELING HOLE. THE FUEL NOZZLE WOULD CONTINUE TO CLICK WHILE FUELING. THE CONTACT INDICATED THAT THE FAILURE WOULD OCCUR REGARDLESS OF HOW MUCH FUEL WAS IN THE FUEL TANK. THE VEHICLE WAS TAKEN TO NATIONWIDE KIA (22 W. TIMONIUM RD, TIMONIUM, MD) WHERE IT WAS DIAGNOSED THAT THE VAPOR RECOVERY LINE WAS DAMAGED BY INSECTS. THE RECOVERY LINE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 16,500. *TT*JB *TR
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE ATTEMPTING TO REFUEL THE VEHICLE, FUEL SPEWED OUT OF THE FUELING HOLE. THE FUEL NOZZLE WOULD CONTINUE TO CLICK WHILE FUELING. THE CONTACT INDICATED THAT THE FAILURE WOULD OCCUR REGARDLESS OF HOW MUCH FUEL WAS IN THE FUEL TANK. THE VEHICLE WAS TAKEN TO NATIONWIDE KIA (22 W. TIMONIUM RD, TIMONIUM, MD) WHERE IT WAS DIAGNOSED THAT THE VAPOR RECOVERY LINE WAS DAMAGED BY INSECTS. THE RECOVERY LINE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 16,500. *TT*JB *TR
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE ATTEMPTING TO REFUEL THE VEHICLE, FUEL SPEWED OUT OF THE FUELING HOLE. THE FUEL NOZZLE WOULD CONTINUE TO CLICK WHILE FUELING. THE CONTACT INDICATED THAT THE FAILURE WOULD OCCUR REGARDLESS OF HOW MUCH FUEL WAS IN THE FUEL TANK. THE VEHICLE WAS TAKEN TO NATIONWIDE KIA (22 W. TIMONIUM RD, TIMONIUM, MD) WHERE IT WAS DIAGNOSED THAT THE VAPOR RECOVERY LINE WAS DAMAGED BY INSECTS. THE RECOVERY LINE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 16,500. *TT*JB *TR
Mfg Campaign: 11152918
Recall Date: Nov 20, 2018
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
HEADLIGHTS CUTTING OFF RANDOMLY WHILE DRIVING AT NIGHT . TOOK TO KIA DEALER AND THEY SAID IT WAS A FAULTY LIGHT SWITCH LOCATED IN THE STEERING COLUMN . IT WAS REPLACED . ONE WEEK LATER , IT HAPPENED AGAIN WHILE WIFE WAS DRIVING , THE LOCAL DEALERSHIP WHO DID THE ORIGINAL REPAIR COULD NOT GET IT IN TO LOOK AT FOR 2 WEEKS . THIS MORNING WIFE WAS DRIVING TO WORK IN THE DARK , WHEN HEADLIGHTS WENT OUT AGAIN , THIS TIME THE DASH LIGHTS ALSO WENT OUT . THIS IS A VERY DANGEROUS SITUATION THAT NEEDS TO BE CORRECTED ASAP. *TR
Corrective Action:
HEADLIGHTS CUTTING OFF RANDOMLY WHILE DRIVING AT NIGHT . TOOK TO KIA DEALER AND THEY SAID IT WAS A FAULTY LIGHT SWITCH LOCATED IN THE STEERING COLUMN . IT WAS REPLACED . ONE WEEK LATER , IT HAPPENED AGAIN WHILE WIFE WAS DRIVING , THE LOCAL DEALERSHIP WHO DID THE ORIGINAL REPAIR COULD NOT GET IT IN TO LOOK AT FOR 2 WEEKS . THIS MORNING WIFE WAS DRIVING TO WORK IN THE DARK , WHEN HEADLIGHTS WENT OUT AGAIN , THIS TIME THE DASH LIGHTS ALSO WENT OUT . THIS IS A VERY DANGEROUS SITUATION THAT NEEDS TO BE CORRECTED ASAP. *TR
Additional Notes:
HEADLIGHTS CUTTING OFF RANDOMLY WHILE DRIVING AT NIGHT . TOOK TO KIA DEALER AND THEY SAID IT WAS A FAULTY LIGHT SWITCH LOCATED IN THE STEERING COLUMN . IT WAS REPLACED . ONE WEEK LATER , IT HAPPENED AGAIN WHILE WIFE WAS DRIVING , THE LOCAL DEALERSHIP WHO DID THE ORIGINAL REPAIR COULD NOT GET IT IN TO LOOK AT FOR 2 WEEKS . THIS MORNING WIFE WAS DRIVING TO WORK IN THE DARK , WHEN HEADLIGHTS WENT OUT AGAIN , THIS TIME THE DASH LIGHTS ALSO WENT OUT . THIS IS A VERY DANGEROUS SITUATION THAT NEEDS TO BE CORRECTED ASAP. *TR
Mfg Campaign: 11150250
Recall Date: Nov 9, 2018
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
OCTOBER 10, 2018 DROVE CAR INTO DRIVEWAY, SHUT CAR OFF, PARKED, WENT INTO HOUSE FOR ABOUT 2 MINS, CAME BACK TO CAR, IT WAS SMOKING FROM UNDER HOOD. I TURNED ON FAUCET IN GARAGE, AND SPRAYED WATER ON CAR. CALLED 911. WITHIN 2 MINS, I SAW FIRST SPARK, LEFT AREA, RAN OVER TO MY SISTERS HOUSE, NEXT DOOR, ON PHONE WITH 911 AND WITHIN 4 MINS OF CAR SMOKE, BURST INTO FLAMES, 2 EXPLOSIONS. FIRE DEPT ARRIVED WITH IN 10 MINS OF SMOKE DETECTION. FLAMES HIGHER THAN THE HOUSE. CAR TOTALED, AND HOUSE SIDING MELTED AWAY FROM HOUSE.
Corrective Action:
OCTOBER 10, 2018 DROVE CAR INTO DRIVEWAY, SHUT CAR OFF, PARKED, WENT INTO HOUSE FOR ABOUT 2 MINS, CAME BACK TO CAR, IT WAS SMOKING FROM UNDER HOOD. I TURNED ON FAUCET IN GARAGE, AND SPRAYED WATER ON CAR. CALLED 911. WITHIN 2 MINS, I SAW FIRST SPARK, LEFT AREA, RAN OVER TO MY SISTERS HOUSE, NEXT DOOR, ON PHONE WITH 911 AND WITHIN 4 MINS OF CAR SMOKE, BURST INTO FLAMES, 2 EXPLOSIONS. FIRE DEPT ARRIVED WITH IN 10 MINS OF SMOKE DETECTION. FLAMES HIGHER THAN THE HOUSE. CAR TOTALED, AND HOUSE SIDING MELTED AWAY FROM HOUSE.
Additional Notes:
OCTOBER 10, 2018 DROVE CAR INTO DRIVEWAY, SHUT CAR OFF, PARKED, WENT INTO HOUSE FOR ABOUT 2 MINS, CAME BACK TO CAR, IT WAS SMOKING FROM UNDER HOOD. I TURNED ON FAUCET IN GARAGE, AND SPRAYED WATER ON CAR. CALLED 911. WITHIN 2 MINS, I SAW FIRST SPARK, LEFT AREA, RAN OVER TO MY SISTERS HOUSE, NEXT DOOR, ON PHONE WITH 911 AND WITHIN 4 MINS OF CAR SMOKE, BURST INTO FLAMES, 2 EXPLOSIONS. FIRE DEPT ARRIVED WITH IN 10 MINS OF SMOKE DETECTION. FLAMES HIGHER THAN THE HOUSE. CAR TOTALED, AND HOUSE SIDING MELTED AWAY FROM HOUSE.
Mfg Campaign: 11150346
Recall Date: Nov 9, 2018
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
OCTOBER 10, 2018 DROVE CAR INTO DRIVEWAY, SHUT CAR OFF, PARKED, WENT INTO HOUSE FOR ABOUT 2 MINS, CAME BACK TO CAR, IT WAS SMOKING FROM UNDER HOOD. I TURNED ON FAUCET IN GARAGE, AND SPRAYED WATER ON CAR. CALLED 911. WITHIN 2 MINS, I SAW FIRST SPARK, LEFT AREA, RAN OVER TO MY SISTERS HOUSE, NEXT DOOR, ON PHONE WITH 911 AND WITHIN 4 MINS OF CAR SMOKE, BURST INTO FLAMES, 2 EXPLOSIONS. FIRE DEPT ARRIVED WITH IN 10 MINS OF SMOKE DETECTION. FLAMES HIGHER THAN THE HOUSE. CAR TOTALED, AND HOUSE SIDING MELTED AWAY FROM HOUSE.
Corrective Action:
OCTOBER 10, 2018 DROVE CAR INTO DRIVEWAY, SHUT CAR OFF, PARKED, WENT INTO HOUSE FOR ABOUT 2 MINS, CAME BACK TO CAR, IT WAS SMOKING FROM UNDER HOOD. I TURNED ON FAUCET IN GARAGE, AND SPRAYED WATER ON CAR. CALLED 911. WITHIN 2 MINS, I SAW FIRST SPARK, LEFT AREA, RAN OVER TO MY SISTERS HOUSE, NEXT DOOR, ON PHONE WITH 911 AND WITHIN 4 MINS OF CAR SMOKE, BURST INTO FLAMES, 2 EXPLOSIONS. FIRE DEPT ARRIVED WITH IN 10 MINS OF SMOKE DETECTION. FLAMES HIGHER THAN THE HOUSE. CAR TOTALED, AND HOUSE SIDING MELTED AWAY FROM HOUSE.
Additional Notes:
OCTOBER 10, 2018 DROVE CAR INTO DRIVEWAY, SHUT CAR OFF, PARKED, WENT INTO HOUSE FOR ABOUT 2 MINS, CAME BACK TO CAR, IT WAS SMOKING FROM UNDER HOOD. I TURNED ON FAUCET IN GARAGE, AND SPRAYED WATER ON CAR. CALLED 911. WITHIN 2 MINS, I SAW FIRST SPARK, LEFT AREA, RAN OVER TO MY SISTERS HOUSE, NEXT DOOR, ON PHONE WITH 911 AND WITHIN 4 MINS OF CAR SMOKE, BURST INTO FLAMES, 2 EXPLOSIONS. FIRE DEPT ARRIVED WITH IN 10 MINS OF SMOKE DETECTION. FLAMES HIGHER THAN THE HOUSE. CAR TOTALED, AND HOUSE SIDING MELTED AWAY FROM HOUSE.
Mfg Campaign: 11150346
Recall Date: Nov 9, 2018
Kia America, Inc.
Defect Description:
SEATS
Potential Consequences:
OCTOBER 10, 2018 DROVE CAR INTO DRIVEWAY, SHUT CAR OFF, PARKED, WENT INTO HOUSE FOR ABOUT 2 MINS, CAME BACK TO CAR, IT WAS SMOKING FROM UNDER HOOD. I TURNED ON FAUCET IN GARAGE, AND SPRAYED WATER ON CAR. CALLED 911. WITHIN 2 MINS, I SAW FIRST SPARK, LEFT AREA, RAN OVER TO MY SISTERS HOUSE, NEXT DOOR, ON PHONE WITH 911 AND WITHIN 4 MINS OF CAR SMOKE, BURST INTO FLAMES, 2 EXPLOSIONS. FIRE DEPT ARRIVED WITH IN 10 MINS OF SMOKE DETECTION. FLAMES HIGHER THAN THE HOUSE. CAR TOTALED, AND HOUSE SIDING MELTED AWAY FROM HOUSE.
Corrective Action:
OCTOBER 10, 2018 DROVE CAR INTO DRIVEWAY, SHUT CAR OFF, PARKED, WENT INTO HOUSE FOR ABOUT 2 MINS, CAME BACK TO CAR, IT WAS SMOKING FROM UNDER HOOD. I TURNED ON FAUCET IN GARAGE, AND SPRAYED WATER ON CAR. CALLED 911. WITHIN 2 MINS, I SAW FIRST SPARK, LEFT AREA, RAN OVER TO MY SISTERS HOUSE, NEXT DOOR, ON PHONE WITH 911 AND WITHIN 4 MINS OF CAR SMOKE, BURST INTO FLAMES, 2 EXPLOSIONS. FIRE DEPT ARRIVED WITH IN 10 MINS OF SMOKE DETECTION. FLAMES HIGHER THAN THE HOUSE. CAR TOTALED, AND HOUSE SIDING MELTED AWAY FROM HOUSE.
Additional Notes:
OCTOBER 10, 2018 DROVE CAR INTO DRIVEWAY, SHUT CAR OFF, PARKED, WENT INTO HOUSE FOR ABOUT 2 MINS, CAME BACK TO CAR, IT WAS SMOKING FROM UNDER HOOD. I TURNED ON FAUCET IN GARAGE, AND SPRAYED WATER ON CAR. CALLED 911. WITHIN 2 MINS, I SAW FIRST SPARK, LEFT AREA, RAN OVER TO MY SISTERS HOUSE, NEXT DOOR, ON PHONE WITH 911 AND WITHIN 4 MINS OF CAR SMOKE, BURST INTO FLAMES, 2 EXPLOSIONS. FIRE DEPT ARRIVED WITH IN 10 MINS OF SMOKE DETECTION. FLAMES HIGHER THAN THE HOUSE. CAR TOTALED, AND HOUSE SIDING MELTED AWAY FROM HOUSE.
Mfg Campaign: 11150346
Recall Date: Nov 9, 2018
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
THE STEERING ON MY SORENTO STALLS WHEN DRIVING AT HIGHWAY SPEEDS CAUSING OVERCORRECTION TO THE POINT OF ALMOST LOOSING CONTROL OF THE VEHICLE. I FOUND MANY SIMILAR COMPLAINTS ON THE INTERNET. THIS IS A VERY DANGEROUS DEFECT IN THE STEELING OF THE VEHICLE. LIFE THREATING PROBLEM.
Corrective Action:
THE STEERING ON MY SORENTO STALLS WHEN DRIVING AT HIGHWAY SPEEDS CAUSING OVERCORRECTION TO THE POINT OF ALMOST LOOSING CONTROL OF THE VEHICLE. I FOUND MANY SIMILAR COMPLAINTS ON THE INTERNET. THIS IS A VERY DANGEROUS DEFECT IN THE STEELING OF THE VEHICLE. LIFE THREATING PROBLEM.
Additional Notes:
THE STEERING ON MY SORENTO STALLS WHEN DRIVING AT HIGHWAY SPEEDS CAUSING OVERCORRECTION TO THE POINT OF ALMOST LOOSING CONTROL OF THE VEHICLE. I FOUND MANY SIMILAR COMPLAINTS ON THE INTERNET. THIS IS A VERY DANGEROUS DEFECT IN THE STEELING OF THE VEHICLE. LIFE THREATING PROBLEM.
Mfg Campaign: 11144581
Recall Date: Oct 31, 2018
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK AND FAILED TO ACCELERATE. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CAROLINA KIA OF HIGH POINT (866-824-7081, LOCATED AT 2445 N MAIN ST, HIGH POINT, NC 27262), BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO BATTLEGROUND KIA (336-295-1542, LOCATED AT 2927 BATTLEGROUND AVE, GREENSBORO, NC 27408) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK AND FAILED TO ACCELERATE. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CAROLINA KIA OF HIGH POINT (866-824-7081, LOCATED AT 2445 N MAIN ST, HIGH POINT, NC 27262), BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO BATTLEGROUND KIA (336-295-1542, LOCATED AT 2927 BATTLEGROUND AVE, GREENSBORO, NC 27408) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK AND FAILED TO ACCELERATE. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CAROLINA KIA OF HIGH POINT (866-824-7081, LOCATED AT 2445 N MAIN ST, HIGH POINT, NC 27262), BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO BATTLEGROUND KIA (336-295-1542, LOCATED AT 2927 BATTLEGROUND AVE, GREENSBORO, NC 27408) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.
Mfg Campaign: 11142903
Recall Date: Oct 26, 2018
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK AND FAILED TO ACCELERATE. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CAROLINA KIA OF HIGH POINT (866-824-7081, LOCATED AT 2445 N MAIN ST, HIGH POINT, NC 27262), BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO BATTLEGROUND KIA (336-295-1542, LOCATED AT 2927 BATTLEGROUND AVE, GREENSBORO, NC 27408) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK AND FAILED TO ACCELERATE. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CAROLINA KIA OF HIGH POINT (866-824-7081, LOCATED AT 2445 N MAIN ST, HIGH POINT, NC 27262), BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO BATTLEGROUND KIA (336-295-1542, LOCATED AT 2927 BATTLEGROUND AVE, GREENSBORO, NC 27408) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK AND FAILED TO ACCELERATE. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CAROLINA KIA OF HIGH POINT (866-824-7081, LOCATED AT 2445 N MAIN ST, HIGH POINT, NC 27262), BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO BATTLEGROUND KIA (336-295-1542, LOCATED AT 2927 BATTLEGROUND AVE, GREENSBORO, NC 27408) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.
Mfg Campaign: 11142903
Recall Date: Oct 26, 2018
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING THERE IS A NOTCH LIKE FEELING IN THE STEERING CAUSING A JERK IN THE CAR FOR SIMPLE LANE CORRECTIONS.
Corrective Action:
WHILE DRIVING THERE IS A NOTCH LIKE FEELING IN THE STEERING CAUSING A JERK IN THE CAR FOR SIMPLE LANE CORRECTIONS.
Additional Notes:
WHILE DRIVING THERE IS A NOTCH LIKE FEELING IN THE STEERING CAUSING A JERK IN THE CAR FOR SIMPLE LANE CORRECTIONS.
Mfg Campaign: 11142375
Recall Date: Oct 24, 2018
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
KIA RADIO PLAYS BUT WILL NOT SHOW ANYTHING AND CAN NOT CHANGE ANYTHING.
Corrective Action:
KIA RADIO PLAYS BUT WILL NOT SHOW ANYTHING AND CAN NOT CHANGE ANYTHING.
Additional Notes:
KIA RADIO PLAYS BUT WILL NOT SHOW ANYTHING AND CAN NOT CHANGE ANYTHING.
Mfg Campaign: 11142388
Recall Date: Oct 24, 2018
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING AT NIGHT WHILE MY HEADLIGHTS ARE IN AUTO POSITION THEY WILL RANDOMLY TURN OFF FOR A FEW SECONDS AND THEN CLICK BACK ON. THIS HAS HAPPENED TWICE IN ONE WEEK. THE LAST TIME, WAS WHILE DRIVING 70 MPH DOWN THE INTERSTATE AND MY HEADLIGHTS WENT OUT WITHOUT WARNING.
Corrective Action:
WHILE DRIVING AT NIGHT WHILE MY HEADLIGHTS ARE IN AUTO POSITION THEY WILL RANDOMLY TURN OFF FOR A FEW SECONDS AND THEN CLICK BACK ON. THIS HAS HAPPENED TWICE IN ONE WEEK. THE LAST TIME, WAS WHILE DRIVING 70 MPH DOWN THE INTERSTATE AND MY HEADLIGHTS WENT OUT WITHOUT WARNING.
Additional Notes:
WHILE DRIVING AT NIGHT WHILE MY HEADLIGHTS ARE IN AUTO POSITION THEY WILL RANDOMLY TURN OFF FOR A FEW SECONDS AND THEN CLICK BACK ON. THIS HAS HAPPENED TWICE IN ONE WEEK. THE LAST TIME, WAS WHILE DRIVING 70 MPH DOWN THE INTERSTATE AND MY HEADLIGHTS WENT OUT WITHOUT WARNING.
Mfg Campaign: 11141057
Recall Date: Oct 17, 2018
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING AT NIGHT WHILE MY HEADLIGHTS ARE IN AUTO POSITION THEY WILL RANDOMLY TURN OFF FOR A FEW SECONDS AND THEN CLICK BACK ON. THIS HAS HAPPENED TWICE IN ONE WEEK. THE LAST TIME, WAS WHILE DRIVING 70 MPH DOWN THE INTERSTATE AND MY HEADLIGHTS WENT OUT WITHOUT WARNING.
Corrective Action:
WHILE DRIVING AT NIGHT WHILE MY HEADLIGHTS ARE IN AUTO POSITION THEY WILL RANDOMLY TURN OFF FOR A FEW SECONDS AND THEN CLICK BACK ON. THIS HAS HAPPENED TWICE IN ONE WEEK. THE LAST TIME, WAS WHILE DRIVING 70 MPH DOWN THE INTERSTATE AND MY HEADLIGHTS WENT OUT WITHOUT WARNING.
Additional Notes:
WHILE DRIVING AT NIGHT WHILE MY HEADLIGHTS ARE IN AUTO POSITION THEY WILL RANDOMLY TURN OFF FOR A FEW SECONDS AND THEN CLICK BACK ON. THIS HAS HAPPENED TWICE IN ONE WEEK. THE LAST TIME, WAS WHILE DRIVING 70 MPH DOWN THE INTERSTATE AND MY HEADLIGHTS WENT OUT WITHOUT WARNING.
Mfg Campaign: 11141057
Recall Date: Oct 17, 2018
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WHILE DRIVING AT NIGHT WHILE MY HEADLIGHTS ARE IN AUTO POSITION THEY WILL RANDOMLY TURN OFF FOR A FEW SECONDS AND THEN CLICK BACK ON. THIS HAS HAPPENED TWICE IN ONE WEEK. THE LAST TIME, WAS WHILE DRIVING 70 MPH DOWN THE INTERSTATE AND MY HEADLIGHTS WENT OUT WITHOUT WARNING.
Corrective Action:
WHILE DRIVING AT NIGHT WHILE MY HEADLIGHTS ARE IN AUTO POSITION THEY WILL RANDOMLY TURN OFF FOR A FEW SECONDS AND THEN CLICK BACK ON. THIS HAS HAPPENED TWICE IN ONE WEEK. THE LAST TIME, WAS WHILE DRIVING 70 MPH DOWN THE INTERSTATE AND MY HEADLIGHTS WENT OUT WITHOUT WARNING.
Additional Notes:
WHILE DRIVING AT NIGHT WHILE MY HEADLIGHTS ARE IN AUTO POSITION THEY WILL RANDOMLY TURN OFF FOR A FEW SECONDS AND THEN CLICK BACK ON. THIS HAS HAPPENED TWICE IN ONE WEEK. THE LAST TIME, WAS WHILE DRIVING 70 MPH DOWN THE INTERSTATE AND MY HEADLIGHTS WENT OUT WITHOUT WARNING.
Mfg Campaign: 11141057
Recall Date: Oct 17, 2018
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNED A 2016 KIA SORENTO. WHILE DRIVING 75 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND NOTICED BLACK SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER AND TURNED OFF THE VEHICLE. APPROXIMATELY FIVE MINUTES LATER, THE FRONT OF THE ENGINE CAUGHT ON FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE INSURANCE COMPANY DECLARED THE VEHICLE TO BE A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE VEHICLE WAS TOWED TO A LOCATION DETERMINED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000. *DT *JB
Corrective Action:
TL* THE CONTACT OWNED A 2016 KIA SORENTO. WHILE DRIVING 75 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND NOTICED BLACK SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER AND TURNED OFF THE VEHICLE. APPROXIMATELY FIVE MINUTES LATER, THE FRONT OF THE ENGINE CAUGHT ON FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE INSURANCE COMPANY DECLARED THE VEHICLE TO BE A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE VEHICLE WAS TOWED TO A LOCATION DETERMINED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000. *DT *JB
Additional Notes:
TL* THE CONTACT OWNED A 2016 KIA SORENTO. WHILE DRIVING 75 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND NOTICED BLACK SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER AND TURNED OFF THE VEHICLE. APPROXIMATELY FIVE MINUTES LATER, THE FRONT OF THE ENGINE CAUGHT ON FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE INSURANCE COMPANY DECLARED THE VEHICLE TO BE A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE VEHICLE WAS TOWED TO A LOCATION DETERMINED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000. *DT *JB
Mfg Campaign: 11139706
Recall Date: Oct 11, 2018
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNED A 2016 KIA SORENTO. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED. THE DRIVER WAS ALERTED BY ANOTHER MOTORIST THAT SMOKE WAS COMING FROM THE VEHICLE. THE CONTACT PULLED OVER, EXITED THE VEHICLE, AND NOTICED FLAMES AND SMOKE COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS IMMEDIATELY CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. FIRE AND POLICE REPORTS WERE FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE LOCAL DEALER (GARY LANG AUTO/KIA, 1107 IL-37, MC HENRY, IL) WAS NOTIFIED OF THE FAILURE, BUT THE CAUSE OF THE FIRE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.
Corrective Action:
TL* THE CONTACT OWNED A 2016 KIA SORENTO. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED. THE DRIVER WAS ALERTED BY ANOTHER MOTORIST THAT SMOKE WAS COMING FROM THE VEHICLE. THE CONTACT PULLED OVER, EXITED THE VEHICLE, AND NOTICED FLAMES AND SMOKE COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS IMMEDIATELY CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. FIRE AND POLICE REPORTS WERE FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE LOCAL DEALER (GARY LANG AUTO/KIA, 1107 IL-37, MC HENRY, IL) WAS NOTIFIED OF THE FAILURE, BUT THE CAUSE OF THE FIRE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.
Additional Notes:
TL* THE CONTACT OWNED A 2016 KIA SORENTO. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED. THE DRIVER WAS ALERTED BY ANOTHER MOTORIST THAT SMOKE WAS COMING FROM THE VEHICLE. THE CONTACT PULLED OVER, EXITED THE VEHICLE, AND NOTICED FLAMES AND SMOKE COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS IMMEDIATELY CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. FIRE AND POLICE REPORTS WERE FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE LOCAL DEALER (GARY LANG AUTO/KIA, 1107 IL-37, MC HENRY, IL) WAS NOTIFIED OF THE FAILURE, BUT THE CAUSE OF THE FIRE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.
Mfg Campaign: 11132836
Recall Date: Oct 2, 2018
Kia America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I HAVE HAD 4 SITUATIONS WHERE WHEN MY CAR IS STARTED, THE DASHBOARD WARNING LIGHTS VOME ON. ON TWO OF THESE 4 OCCASIONS, WHEN I ATTEPTED TO SHIFT FROM PARK, I COULD NOT AND THE POWER LOCKS STARTED MALFUNCTIONING. ALL TIMES THE CAR WAS STATIONARY. THE DASHBOARD READS CHECK TPMS SYSTEM. THE KIA DEALERSHIP CANNOT DUPLICATE THE PROBLEM SO BELIEVE SINCE THEY CANNOT DUPLICATE THE PROBLEM, THERE IS NO PROBLEM. O HAVE PROVIDED THEM WITH THE PHOTOS AND VIDEO OF THE INCIDENTS.
Corrective Action:
I HAVE HAD 4 SITUATIONS WHERE WHEN MY CAR IS STARTED, THE DASHBOARD WARNING LIGHTS VOME ON. ON TWO OF THESE 4 OCCASIONS, WHEN I ATTEPTED TO SHIFT FROM PARK, I COULD NOT AND THE POWER LOCKS STARTED MALFUNCTIONING. ALL TIMES THE CAR WAS STATIONARY. THE DASHBOARD READS CHECK TPMS SYSTEM. THE KIA DEALERSHIP CANNOT DUPLICATE THE PROBLEM SO BELIEVE SINCE THEY CANNOT DUPLICATE THE PROBLEM, THERE IS NO PROBLEM. O HAVE PROVIDED THEM WITH THE PHOTOS AND VIDEO OF THE INCIDENTS.
Additional Notes:
I HAVE HAD 4 SITUATIONS WHERE WHEN MY CAR IS STARTED, THE DASHBOARD WARNING LIGHTS VOME ON. ON TWO OF THESE 4 OCCASIONS, WHEN I ATTEPTED TO SHIFT FROM PARK, I COULD NOT AND THE POWER LOCKS STARTED MALFUNCTIONING. ALL TIMES THE CAR WAS STATIONARY. THE DASHBOARD READS CHECK TPMS SYSTEM. THE KIA DEALERSHIP CANNOT DUPLICATE THE PROBLEM SO BELIEVE SINCE THEY CANNOT DUPLICATE THE PROBLEM, THERE IS NO PROBLEM. O HAVE PROVIDED THEM WITH THE PHOTOS AND VIDEO OF THE INCIDENTS.
Mfg Campaign: 11132413
Recall Date: Oct 1, 2018
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury