Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016 Sedona and Sorento vehicles. The vehicles may have been manufactured with faulty automatic transmission shift lever assembly components, preventing the shift lever from locking, which can allow the vehicle to rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC246
Recall Date: Aug 10, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC142
Recall Date: Nov 30, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured March 3, 2016 to March 21, 2016. The driver's seatback frame may have been produced with inadequate weld joints and, as a result, the seatback may not function as designed in the event of a rear-end collision.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC140
Recall Date: Oct 24, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles. A component of the rear suspension may not be properly welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC137
Recall Date: Jun 29, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured October 23, 2014, to December 10, 2014. The affected vehicles have a front passenger seat belt whose buckle latch assembly may prevent the front passenger from fastening the seat belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC123
Recall Date: Jul 14, 2015
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles manufactured October 27, 2014, to January 29, 2015. Due to an improperly soldered component in the accelerator pedal assembly, the driver may not be able to accelerate the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC115
Recall Date: Feb 13, 2015
Consumer Complaints
1.5K ComplaintsKia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE VEHICLE REAR ENDED ANOTHER VEHICLE CAUSING A CRASH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE INJURIES SUSTAINED TO THE HEAD, BACK AND SHOULDER OF THE CONTACT. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.
Corrective Action:
TL* THE CONTACT OWNED A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE VEHICLE REAR ENDED ANOTHER VEHICLE CAUSING A CRASH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE INJURIES SUSTAINED TO THE HEAD, BACK AND SHOULDER OF THE CONTACT. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.
Additional Notes:
TL* THE CONTACT OWNED A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE VEHICLE REAR ENDED ANOTHER VEHICLE CAUSING A CRASH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE INJURIES SUSTAINED TO THE HEAD, BACK AND SHOULDER OF THE CONTACT. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.
Mfg Campaign: 10888145
Recall Date: Jul 25, 2016
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THE ECM FAILED ENGINE LIGHT ON ENGINE STAMMERING WOULDN'T ACCELERATE THEY REPROGRAMED ECM I DROVE IT 22 MILES ENGINE LIGHT ON SLOWLY IT WILL SPEED UP WON'T SHIFT CORRECTLY TECH TOLD ME I HAD BETTER HOPE THE FIX WORKS, REAR VIEW MIRROR WON'T CHANGE UNLESS YOU HOLD FLASH LIGHT TO SENSOR, LIGHT THROUGH BACK WINDOW WON'T DARKEN MIRROR TECH TESTED WITH FLASH LIGHT ON THE SENSOR AND TOLD ME THERE WASN'T A PROBLEM HE DIDN'T TEST THROUGH BACK WINDOW I HAVE COMPLAINED AT 2 DEALERSHIPS ABOUT THE MIRROR NO REPAIRS
Corrective Action:
THE ECM FAILED ENGINE LIGHT ON ENGINE STAMMERING WOULDN'T ACCELERATE THEY REPROGRAMED ECM I DROVE IT 22 MILES ENGINE LIGHT ON SLOWLY IT WILL SPEED UP WON'T SHIFT CORRECTLY TECH TOLD ME I HAD BETTER HOPE THE FIX WORKS, REAR VIEW MIRROR WON'T CHANGE UNLESS YOU HOLD FLASH LIGHT TO SENSOR, LIGHT THROUGH BACK WINDOW WON'T DARKEN MIRROR TECH TESTED WITH FLASH LIGHT ON THE SENSOR AND TOLD ME THERE WASN'T A PROBLEM HE DIDN'T TEST THROUGH BACK WINDOW I HAVE COMPLAINED AT 2 DEALERSHIPS ABOUT THE MIRROR NO REPAIRS
Additional Notes:
THE ECM FAILED ENGINE LIGHT ON ENGINE STAMMERING WOULDN'T ACCELERATE THEY REPROGRAMED ECM I DROVE IT 22 MILES ENGINE LIGHT ON SLOWLY IT WILL SPEED UP WON'T SHIFT CORRECTLY TECH TOLD ME I HAD BETTER HOPE THE FIX WORKS, REAR VIEW MIRROR WON'T CHANGE UNLESS YOU HOLD FLASH LIGHT TO SENSOR, LIGHT THROUGH BACK WINDOW WON'T DARKEN MIRROR TECH TESTED WITH FLASH LIGHT ON THE SENSOR AND TOLD ME THERE WASN'T A PROBLEM HE DIDN'T TEST THROUGH BACK WINDOW I HAVE COMPLAINED AT 2 DEALERSHIPS ABOUT THE MIRROR NO REPAIRS
Mfg Campaign: 10885159
Recall Date: Jul 15, 2016
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE ECM FAILED ENGINE LIGHT ON ENGINE STAMMERING WOULDN'T ACCELERATE THEY REPROGRAMED ECM I DROVE IT 22 MILES ENGINE LIGHT ON SLOWLY IT WILL SPEED UP WON'T SHIFT CORRECTLY TECH TOLD ME I HAD BETTER HOPE THE FIX WORKS, REAR VIEW MIRROR WON'T CHANGE UNLESS YOU HOLD FLASH LIGHT TO SENSOR, LIGHT THROUGH BACK WINDOW WON'T DARKEN MIRROR TECH TESTED WITH FLASH LIGHT ON THE SENSOR AND TOLD ME THERE WASN'T A PROBLEM HE DIDN'T TEST THROUGH BACK WINDOW I HAVE COMPLAINED AT 2 DEALERSHIPS ABOUT THE MIRROR NO REPAIRS
Corrective Action:
THE ECM FAILED ENGINE LIGHT ON ENGINE STAMMERING WOULDN'T ACCELERATE THEY REPROGRAMED ECM I DROVE IT 22 MILES ENGINE LIGHT ON SLOWLY IT WILL SPEED UP WON'T SHIFT CORRECTLY TECH TOLD ME I HAD BETTER HOPE THE FIX WORKS, REAR VIEW MIRROR WON'T CHANGE UNLESS YOU HOLD FLASH LIGHT TO SENSOR, LIGHT THROUGH BACK WINDOW WON'T DARKEN MIRROR TECH TESTED WITH FLASH LIGHT ON THE SENSOR AND TOLD ME THERE WASN'T A PROBLEM HE DIDN'T TEST THROUGH BACK WINDOW I HAVE COMPLAINED AT 2 DEALERSHIPS ABOUT THE MIRROR NO REPAIRS
Additional Notes:
THE ECM FAILED ENGINE LIGHT ON ENGINE STAMMERING WOULDN'T ACCELERATE THEY REPROGRAMED ECM I DROVE IT 22 MILES ENGINE LIGHT ON SLOWLY IT WILL SPEED UP WON'T SHIFT CORRECTLY TECH TOLD ME I HAD BETTER HOPE THE FIX WORKS, REAR VIEW MIRROR WON'T CHANGE UNLESS YOU HOLD FLASH LIGHT TO SENSOR, LIGHT THROUGH BACK WINDOW WON'T DARKEN MIRROR TECH TESTED WITH FLASH LIGHT ON THE SENSOR AND TOLD ME THERE WASN'T A PROBLEM HE DIDN'T TEST THROUGH BACK WINDOW I HAVE COMPLAINED AT 2 DEALERSHIPS ABOUT THE MIRROR NO REPAIRS
Mfg Campaign: 10885159
Recall Date: Jul 15, 2016
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
MY NAME IS [XXX] REASON IM PUTTING THIS COMPLAINT NOW CUZ I HAVE BEEN TAKING MY 2016 SORENTO KIA 5TIMES TO LOCAL DEALERS TO FIX SPEED PEDAL CUZ ITS NOT WORKING LAST FRIDAY 07/8/2016 I WAS ON THE FREEWAY AND A BIG TRUCK WAS BEHIND ME WELL I PRESS GAS PEDAL DINT WORK ON ME TRUCK ALMOST HIT ME I TOOK MY KIA SORENTO FOR THE 5 TIME TO SANTA ANA KIA AND THEY SAID THEY TEST DRIVE VEHICLE AND NOTHING WRONG WITH IT I ASK TO PUT THAT ON WRITING NOW I WILL SICK HELP FOR LEMON LAW VEHICLE I CHECK WEBSITE I WAS HAPPY TO SEE MORE PEOPLE COMPLAINING FOR THE SAME REASON AND I WAS MORE CALM THINKING THAT I WAS GOING CRAZY CYZ KIA DEALER NECER FOUND A PROBLEM AND THAT IS A RECALL GOING ON FOR THE SPEED PEDAL AND THIS PEOPLE ARE TELLING ME NOTHING WRONG WITH YOUR KIA GOOOO KILL UR SELF ON THE FREEWAY PEOPLE OUT THERE CHECK YOUR KIA SORENTO TOGETHER WE WILL MAKE A DIFFERENCE I WILL STARTED A LAW SUITE AGAINST THIS PEOPLE THEY DON'T WANT TO REPLACE UR VEHICLE LETS DO CLASS "ACTION LAW SUIT" IM TIRED OF GET THEM TO COMPLIED WITH THE LAW REGULATIONS BUT THIS KIA PEOPLE NEED A LAW SUIT NOWWWWWWW. *TR
Corrective Action:
MY NAME IS [XXX] REASON IM PUTTING THIS COMPLAINT NOW CUZ I HAVE BEEN TAKING MY 2016 SORENTO KIA 5TIMES TO LOCAL DEALERS TO FIX SPEED PEDAL CUZ ITS NOT WORKING LAST FRIDAY 07/8/2016 I WAS ON THE FREEWAY AND A BIG TRUCK WAS BEHIND ME WELL I PRESS GAS PEDAL DINT WORK ON ME TRUCK ALMOST HIT ME I TOOK MY KIA SORENTO FOR THE 5 TIME TO SANTA ANA KIA AND THEY SAID THEY TEST DRIVE VEHICLE AND NOTHING WRONG WITH IT I ASK TO PUT THAT ON WRITING NOW I WILL SICK HELP FOR LEMON LAW VEHICLE I CHECK WEBSITE I WAS HAPPY TO SEE MORE PEOPLE COMPLAINING FOR THE SAME REASON AND I WAS MORE CALM THINKING THAT I WAS GOING CRAZY CYZ KIA DEALER NECER FOUND A PROBLEM AND THAT IS A RECALL GOING ON FOR THE SPEED PEDAL AND THIS PEOPLE ARE TELLING ME NOTHING WRONG WITH YOUR KIA GOOOO KILL UR SELF ON THE FREEWAY PEOPLE OUT THERE CHECK YOUR KIA SORENTO TOGETHER WE WILL MAKE A DIFFERENCE I WILL STARTED A LAW SUITE AGAINST THIS PEOPLE THEY DON'T WANT TO REPLACE UR VEHICLE LETS DO CLASS "ACTION LAW SUIT" IM TIRED OF GET THEM TO COMPLIED WITH THE LAW REGULATIONS BUT THIS KIA PEOPLE NEED A LAW SUIT NOWWWWWWW. *TR
Additional Notes:
MY NAME IS [XXX] REASON IM PUTTING THIS COMPLAINT NOW CUZ I HAVE BEEN TAKING MY 2016 SORENTO KIA 5TIMES TO LOCAL DEALERS TO FIX SPEED PEDAL CUZ ITS NOT WORKING LAST FRIDAY 07/8/2016 I WAS ON THE FREEWAY AND A BIG TRUCK WAS BEHIND ME WELL I PRESS GAS PEDAL DINT WORK ON ME TRUCK ALMOST HIT ME I TOOK MY KIA SORENTO FOR THE 5 TIME TO SANTA ANA KIA AND THEY SAID THEY TEST DRIVE VEHICLE AND NOTHING WRONG WITH IT I ASK TO PUT THAT ON WRITING NOW I WILL SICK HELP FOR LEMON LAW VEHICLE I CHECK WEBSITE I WAS HAPPY TO SEE MORE PEOPLE COMPLAINING FOR THE SAME REASON AND I WAS MORE CALM THINKING THAT I WAS GOING CRAZY CYZ KIA DEALER NECER FOUND A PROBLEM AND THAT IS A RECALL GOING ON FOR THE SPEED PEDAL AND THIS PEOPLE ARE TELLING ME NOTHING WRONG WITH YOUR KIA GOOOO KILL UR SELF ON THE FREEWAY PEOPLE OUT THERE CHECK YOUR KIA SORENTO TOGETHER WE WILL MAKE A DIFFERENCE I WILL STARTED A LAW SUITE AGAINST THIS PEOPLE THEY DON'T WANT TO REPLACE UR VEHICLE LETS DO CLASS "ACTION LAW SUIT" IM TIRED OF GET THEM TO COMPLIED WITH THE LAW REGULATIONS BUT THIS KIA PEOPLE NEED A LAW SUIT NOWWWWWWW. *TR
Mfg Campaign: 10884095
Recall Date: Jul 11, 2016
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2016 KIA SORENTO LX (7800 MILES) - BOTH LEFT AND RIGHT REAR DOORS WON'T LOCK OR UNLOCK WITH EITHER THE FOB OR THE BUTTON ON THE DRIVERS' DOOR.
Corrective Action:
2016 KIA SORENTO LX (7800 MILES) - BOTH LEFT AND RIGHT REAR DOORS WON'T LOCK OR UNLOCK WITH EITHER THE FOB OR THE BUTTON ON THE DRIVERS' DOOR.
Additional Notes:
2016 KIA SORENTO LX (7800 MILES) - BOTH LEFT AND RIGHT REAR DOORS WON'T LOCK OR UNLOCK WITH EITHER THE FOB OR THE BUTTON ON THE DRIVERS' DOOR.
Mfg Campaign: 10871359
Recall Date: May 28, 2016
Kia America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD AN ABNORMAL NOISE FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUSPENSION BRACKETS WERE NOT WELDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD AN ABNORMAL NOISE FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUSPENSION BRACKETS WERE NOT WELDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD AN ABNORMAL NOISE FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUSPENSION BRACKETS WERE NOT WELDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Mfg Campaign: 10865192
Recall Date: May 16, 2016
Kia America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
2016 KIA SORENTO SMELLS LIKE VINEGAR OR ROTTEN SPOIL EGG. TOOK IT TO WHERE I GOT IT FROM AND THEY WANT ME TO PAY 99.00 TO AIR OUT THE CAR. I REFUSE TO PAY THAT. MY CAR IS NOT THE ONLY ONE DOING IT I SEE OTHER KIA'S ARE DOING IT AND THE SEAT BELT SOMETIME DON'T GO BACK AND GETS STUCK IN THE DOOR. THIS IS A KIA PROBLEM THAT I SHOULDN;T HAVE TO PAY FOR
Corrective Action:
2016 KIA SORENTO SMELLS LIKE VINEGAR OR ROTTEN SPOIL EGG. TOOK IT TO WHERE I GOT IT FROM AND THEY WANT ME TO PAY 99.00 TO AIR OUT THE CAR. I REFUSE TO PAY THAT. MY CAR IS NOT THE ONLY ONE DOING IT I SEE OTHER KIA'S ARE DOING IT AND THE SEAT BELT SOMETIME DON'T GO BACK AND GETS STUCK IN THE DOOR. THIS IS A KIA PROBLEM THAT I SHOULDN;T HAVE TO PAY FOR
Additional Notes:
2016 KIA SORENTO SMELLS LIKE VINEGAR OR ROTTEN SPOIL EGG. TOOK IT TO WHERE I GOT IT FROM AND THEY WANT ME TO PAY 99.00 TO AIR OUT THE CAR. I REFUSE TO PAY THAT. MY CAR IS NOT THE ONLY ONE DOING IT I SEE OTHER KIA'S ARE DOING IT AND THE SEAT BELT SOMETIME DON'T GO BACK AND GETS STUCK IN THE DOOR. THIS IS A KIA PROBLEM THAT I SHOULDN;T HAVE TO PAY FOR
Mfg Campaign: 10860599
Recall Date: Apr 20, 2016
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2016 KIA SORENTO SMELLS LIKE VINEGAR OR ROTTEN SPOIL EGG. TOOK IT TO WHERE I GOT IT FROM AND THEY WANT ME TO PAY 99.00 TO AIR OUT THE CAR. I REFUSE TO PAY THAT. MY CAR IS NOT THE ONLY ONE DOING IT I SEE OTHER KIA'S ARE DOING IT AND THE SEAT BELT SOMETIME DON'T GO BACK AND GETS STUCK IN THE DOOR. THIS IS A KIA PROBLEM THAT I SHOULDN;T HAVE TO PAY FOR
Corrective Action:
2016 KIA SORENTO SMELLS LIKE VINEGAR OR ROTTEN SPOIL EGG. TOOK IT TO WHERE I GOT IT FROM AND THEY WANT ME TO PAY 99.00 TO AIR OUT THE CAR. I REFUSE TO PAY THAT. MY CAR IS NOT THE ONLY ONE DOING IT I SEE OTHER KIA'S ARE DOING IT AND THE SEAT BELT SOMETIME DON'T GO BACK AND GETS STUCK IN THE DOOR. THIS IS A KIA PROBLEM THAT I SHOULDN;T HAVE TO PAY FOR
Additional Notes:
2016 KIA SORENTO SMELLS LIKE VINEGAR OR ROTTEN SPOIL EGG. TOOK IT TO WHERE I GOT IT FROM AND THEY WANT ME TO PAY 99.00 TO AIR OUT THE CAR. I REFUSE TO PAY THAT. MY CAR IS NOT THE ONLY ONE DOING IT I SEE OTHER KIA'S ARE DOING IT AND THE SEAT BELT SOMETIME DON'T GO BACK AND GETS STUCK IN THE DOOR. THIS IS A KIA PROBLEM THAT I SHOULDN;T HAVE TO PAY FOR
Mfg Campaign: 10860599
Recall Date: Apr 20, 2016
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHEN OPENING THE (FRONT PASSENGER & DRIVER) DOORS FROM OUTSIDE, DOOR DOES NOT OPEN EACH TIME WHEN HANDLE IS PULLED. WHEN DOOR IS OPENED FROM THE INSIDE, DOOR DOES NOT PROPERLY LATCH, THUS, OPERATOR CANNOT SECURE THE DOOR TO CLOSE OR LOCK VEHICLE. CANNOT SECURE OCCUPANT SAFELY INSIDE VEHICLE FOR OPERATION. (MARCH 2016) HAD TO RIG FRONT PASSENGER DOOR WITH SEATBELT TO KEEP DOOR CLOSED ON HIGHWAY. (APRIL 2016) ONCE FRONT PASSENGER DOOR HANDLE & LATCH WAS REPLACED, SAME ISSUE OCCURRED ON DRIVER SIDE.
Corrective Action:
WHEN OPENING THE (FRONT PASSENGER & DRIVER) DOORS FROM OUTSIDE, DOOR DOES NOT OPEN EACH TIME WHEN HANDLE IS PULLED. WHEN DOOR IS OPENED FROM THE INSIDE, DOOR DOES NOT PROPERLY LATCH, THUS, OPERATOR CANNOT SECURE THE DOOR TO CLOSE OR LOCK VEHICLE. CANNOT SECURE OCCUPANT SAFELY INSIDE VEHICLE FOR OPERATION. (MARCH 2016) HAD TO RIG FRONT PASSENGER DOOR WITH SEATBELT TO KEEP DOOR CLOSED ON HIGHWAY. (APRIL 2016) ONCE FRONT PASSENGER DOOR HANDLE & LATCH WAS REPLACED, SAME ISSUE OCCURRED ON DRIVER SIDE.
Additional Notes:
WHEN OPENING THE (FRONT PASSENGER & DRIVER) DOORS FROM OUTSIDE, DOOR DOES NOT OPEN EACH TIME WHEN HANDLE IS PULLED. WHEN DOOR IS OPENED FROM THE INSIDE, DOOR DOES NOT PROPERLY LATCH, THUS, OPERATOR CANNOT SECURE THE DOOR TO CLOSE OR LOCK VEHICLE. CANNOT SECURE OCCUPANT SAFELY INSIDE VEHICLE FOR OPERATION. (MARCH 2016) HAD TO RIG FRONT PASSENGER DOOR WITH SEATBELT TO KEEP DOOR CLOSED ON HIGHWAY. (APRIL 2016) ONCE FRONT PASSENGER DOOR HANDLE & LATCH WAS REPLACED, SAME ISSUE OCCURRED ON DRIVER SIDE.
Mfg Campaign: 10854091
Recall Date: Apr 7, 2016
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE VEHICLE WHILE TRAVELING AT VARIOUS SPEEDS WILL VIOLENTLY AND SUDDENLY TRY TO MOMENTARILY MOVE EITHER LEFT OR RIGHT FROM ITS NORMAL STRAIGHT AHEAD FORWARD MOVING POSITION. THE MOVEMENT IS MUCH LIKE WHEN A CAR EXPERIENCES A VERY STRONG GUST OF WIND FROM THE SIDE WHEN TRAVELING AT HIGHER SPEEDS, EXCEPT IN THESE CASES THERE IS NO OUTSIDE FORCES INVOLVED. THESE EVENTS SEEM TO BE RANDOM WHEN THEY OCCUR WITH NO BRAKING OR HUMAN MOVEMENT TO THE STEERING WHEEL IN ANY WAY. THE EFFECT OF THE EVENT CAUSES THE VEHICLE TO MOVE OUT OF THE NORMAL STRAIGHT LINE FORWARD TRAVEL LANE SUDDENL AND WITHOUT ANY ADVANCE NOTICE, WHICH IS A VERY SCARY AND UNSAFE SITUATION. THE EVENT DISCRIBED HAPPENS CAN OCCUR AT MID TO HIGHER SPEEDS AND ON ALL TYPES OF STREETS, BUT IS MOST DANGEROUS WHEN IT OCCURS AT THE HIGHER SPEEDS OR IN INTER CITY CLOSE CONTACT AREAS.
Corrective Action:
THE VEHICLE WHILE TRAVELING AT VARIOUS SPEEDS WILL VIOLENTLY AND SUDDENLY TRY TO MOMENTARILY MOVE EITHER LEFT OR RIGHT FROM ITS NORMAL STRAIGHT AHEAD FORWARD MOVING POSITION. THE MOVEMENT IS MUCH LIKE WHEN A CAR EXPERIENCES A VERY STRONG GUST OF WIND FROM THE SIDE WHEN TRAVELING AT HIGHER SPEEDS, EXCEPT IN THESE CASES THERE IS NO OUTSIDE FORCES INVOLVED. THESE EVENTS SEEM TO BE RANDOM WHEN THEY OCCUR WITH NO BRAKING OR HUMAN MOVEMENT TO THE STEERING WHEEL IN ANY WAY. THE EFFECT OF THE EVENT CAUSES THE VEHICLE TO MOVE OUT OF THE NORMAL STRAIGHT LINE FORWARD TRAVEL LANE SUDDENL AND WITHOUT ANY ADVANCE NOTICE, WHICH IS A VERY SCARY AND UNSAFE SITUATION. THE EVENT DISCRIBED HAPPENS CAN OCCUR AT MID TO HIGHER SPEEDS AND ON ALL TYPES OF STREETS, BUT IS MOST DANGEROUS WHEN IT OCCURS AT THE HIGHER SPEEDS OR IN INTER CITY CLOSE CONTACT AREAS.
Additional Notes:
THE VEHICLE WHILE TRAVELING AT VARIOUS SPEEDS WILL VIOLENTLY AND SUDDENLY TRY TO MOMENTARILY MOVE EITHER LEFT OR RIGHT FROM ITS NORMAL STRAIGHT AHEAD FORWARD MOVING POSITION. THE MOVEMENT IS MUCH LIKE WHEN A CAR EXPERIENCES A VERY STRONG GUST OF WIND FROM THE SIDE WHEN TRAVELING AT HIGHER SPEEDS, EXCEPT IN THESE CASES THERE IS NO OUTSIDE FORCES INVOLVED. THESE EVENTS SEEM TO BE RANDOM WHEN THEY OCCUR WITH NO BRAKING OR HUMAN MOVEMENT TO THE STEERING WHEEL IN ANY WAY. THE EFFECT OF THE EVENT CAUSES THE VEHICLE TO MOVE OUT OF THE NORMAL STRAIGHT LINE FORWARD TRAVEL LANE SUDDENL AND WITHOUT ANY ADVANCE NOTICE, WHICH IS A VERY SCARY AND UNSAFE SITUATION. THE EVENT DISCRIBED HAPPENS CAN OCCUR AT MID TO HIGHER SPEEDS AND ON ALL TYPES OF STREETS, BUT IS MOST DANGEROUS WHEN IT OCCURS AT THE HIGHER SPEEDS OR IN INTER CITY CLOSE CONTACT AREAS.
Mfg Campaign: 10837655
Recall Date: Feb 23, 2016
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WITH KEYLESS ENTRY/ON/OFF WHEN ENGINE TURNED OFF CAR ROLLS AWAY AS THERE IS NO INTERLOCK ASSURING ME THAT TRANS WAS PUT INTO PARK PROPERLY.
Corrective Action:
WITH KEYLESS ENTRY/ON/OFF WHEN ENGINE TURNED OFF CAR ROLLS AWAY AS THERE IS NO INTERLOCK ASSURING ME THAT TRANS WAS PUT INTO PARK PROPERLY.
Additional Notes:
WITH KEYLESS ENTRY/ON/OFF WHEN ENGINE TURNED OFF CAR ROLLS AWAY AS THERE IS NO INTERLOCK ASSURING ME THAT TRANS WAS PUT INTO PARK PROPERLY.
Mfg Campaign: 10825364
Recall Date: Feb 10, 2016
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE COULD BE SHUT OFF WHILE IT WAS ENGAGED IN ANY GEAR. ON SEVERAL OCCASIONS, THE CONTACT SHUT OFF THE VEHICLE WITHOUT IT BEING PARKED AND THE VEHICLE ROLLED AWAY. THE LAST TIME THE FAILURE OCCURRED, THE CONTACT FELL TO THE GROUND WHILE ATTEMPTING TO GET IN THE VEHICLE. THE CONTACT WAS ABLE TO GET UP AND STOP THE VEHICLE BEFORE IT CRASHED. THE DEALER STATED THAT THE VEHICLE DID NOT COME EQUIPPED WITH A GEAR SHIFT INTERLOCK. THE FAILURE MILEAGE WAS 10,300.
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE COULD BE SHUT OFF WHILE IT WAS ENGAGED IN ANY GEAR. ON SEVERAL OCCASIONS, THE CONTACT SHUT OFF THE VEHICLE WITHOUT IT BEING PARKED AND THE VEHICLE ROLLED AWAY. THE LAST TIME THE FAILURE OCCURRED, THE CONTACT FELL TO THE GROUND WHILE ATTEMPTING TO GET IN THE VEHICLE. THE CONTACT WAS ABLE TO GET UP AND STOP THE VEHICLE BEFORE IT CRASHED. THE DEALER STATED THAT THE VEHICLE DID NOT COME EQUIPPED WITH A GEAR SHIFT INTERLOCK. THE FAILURE MILEAGE WAS 10,300.
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE COULD BE SHUT OFF WHILE IT WAS ENGAGED IN ANY GEAR. ON SEVERAL OCCASIONS, THE CONTACT SHUT OFF THE VEHICLE WITHOUT IT BEING PARKED AND THE VEHICLE ROLLED AWAY. THE LAST TIME THE FAILURE OCCURRED, THE CONTACT FELL TO THE GROUND WHILE ATTEMPTING TO GET IN THE VEHICLE. THE CONTACT WAS ABLE TO GET UP AND STOP THE VEHICLE BEFORE IT CRASHED. THE DEALER STATED THAT THE VEHICLE DID NOT COME EQUIPPED WITH A GEAR SHIFT INTERLOCK. THE FAILURE MILEAGE WAS 10,300.
Mfg Campaign: 10825373
Recall Date: Feb 10, 2016
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
YOU CAN SHIFT THE CAR FROM PARK TO REVERSE/DRIVE WITHOUT PUTTING ENOUGH PRESSURE ON THE BRAKE PEDDLE TO ACTUALLY ENGAGE THE BRAKE PADS TO THE BRAKE ROTORS. IF YOU AREN'T PAY ATTENTION TO HOW HARD YOU ARE PRESSING ON THE BRAKE PEDDLE, THE CALL WILL START TO MOVE AT A NORMAL SPEED. I HAVE TAKEN THE CAR TO TWO KIA DEALERSHIPS AND I HAVE BEEN TOLD THIS IS NORMAL AND SAFE. I FEEL THAT THIS IS A HUGE SAFETY ISSUE. ONE DEALERSHIP EVEN CHECKED OTHER 2016 SORENTOS ON THE LOT AND IT WAS THE SAME FOR THEM AS WELL. THIS HAPPENS EVERY DAY.
Corrective Action:
YOU CAN SHIFT THE CAR FROM PARK TO REVERSE/DRIVE WITHOUT PUTTING ENOUGH PRESSURE ON THE BRAKE PEDDLE TO ACTUALLY ENGAGE THE BRAKE PADS TO THE BRAKE ROTORS. IF YOU AREN'T PAY ATTENTION TO HOW HARD YOU ARE PRESSING ON THE BRAKE PEDDLE, THE CALL WILL START TO MOVE AT A NORMAL SPEED. I HAVE TAKEN THE CAR TO TWO KIA DEALERSHIPS AND I HAVE BEEN TOLD THIS IS NORMAL AND SAFE. I FEEL THAT THIS IS A HUGE SAFETY ISSUE. ONE DEALERSHIP EVEN CHECKED OTHER 2016 SORENTOS ON THE LOT AND IT WAS THE SAME FOR THEM AS WELL. THIS HAPPENS EVERY DAY.
Additional Notes:
YOU CAN SHIFT THE CAR FROM PARK TO REVERSE/DRIVE WITHOUT PUTTING ENOUGH PRESSURE ON THE BRAKE PEDDLE TO ACTUALLY ENGAGE THE BRAKE PADS TO THE BRAKE ROTORS. IF YOU AREN'T PAY ATTENTION TO HOW HARD YOU ARE PRESSING ON THE BRAKE PEDDLE, THE CALL WILL START TO MOVE AT A NORMAL SPEED. I HAVE TAKEN THE CAR TO TWO KIA DEALERSHIPS AND I HAVE BEEN TOLD THIS IS NORMAL AND SAFE. I FEEL THAT THIS IS A HUGE SAFETY ISSUE. ONE DEALERSHIP EVEN CHECKED OTHER 2016 SORENTOS ON THE LOT AND IT WAS THE SAME FOR THEM AS WELL. THIS HAPPENS EVERY DAY.
Mfg Campaign: 10818710
Recall Date: Jan 7, 2016
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
YOU CAN SHIFT THE CAR FROM PARK TO REVERSE/DRIVE WITHOUT PUTTING ENOUGH PRESSURE ON THE BRAKE PEDDLE TO ACTUALLY ENGAGE THE BRAKE PADS TO THE BRAKE ROTORS. IF YOU AREN'T PAY ATTENTION TO HOW HARD YOU ARE PRESSING ON THE BRAKE PEDDLE, THE CALL WILL START TO MOVE AT A NORMAL SPEED. I HAVE TAKEN THE CAR TO TWO KIA DEALERSHIPS AND I HAVE BEEN TOLD THIS IS NORMAL AND SAFE. I FEEL THAT THIS IS A HUGE SAFETY ISSUE. ONE DEALERSHIP EVEN CHECKED OTHER 2016 SORENTOS ON THE LOT AND IT WAS THE SAME FOR THEM AS WELL. THIS HAPPENS EVERY DAY.
Corrective Action:
YOU CAN SHIFT THE CAR FROM PARK TO REVERSE/DRIVE WITHOUT PUTTING ENOUGH PRESSURE ON THE BRAKE PEDDLE TO ACTUALLY ENGAGE THE BRAKE PADS TO THE BRAKE ROTORS. IF YOU AREN'T PAY ATTENTION TO HOW HARD YOU ARE PRESSING ON THE BRAKE PEDDLE, THE CALL WILL START TO MOVE AT A NORMAL SPEED. I HAVE TAKEN THE CAR TO TWO KIA DEALERSHIPS AND I HAVE BEEN TOLD THIS IS NORMAL AND SAFE. I FEEL THAT THIS IS A HUGE SAFETY ISSUE. ONE DEALERSHIP EVEN CHECKED OTHER 2016 SORENTOS ON THE LOT AND IT WAS THE SAME FOR THEM AS WELL. THIS HAPPENS EVERY DAY.
Additional Notes:
YOU CAN SHIFT THE CAR FROM PARK TO REVERSE/DRIVE WITHOUT PUTTING ENOUGH PRESSURE ON THE BRAKE PEDDLE TO ACTUALLY ENGAGE THE BRAKE PADS TO THE BRAKE ROTORS. IF YOU AREN'T PAY ATTENTION TO HOW HARD YOU ARE PRESSING ON THE BRAKE PEDDLE, THE CALL WILL START TO MOVE AT A NORMAL SPEED. I HAVE TAKEN THE CAR TO TWO KIA DEALERSHIPS AND I HAVE BEEN TOLD THIS IS NORMAL AND SAFE. I FEEL THAT THIS IS A HUGE SAFETY ISSUE. ONE DEALERSHIP EVEN CHECKED OTHER 2016 SORENTOS ON THE LOT AND IT WAS THE SAME FOR THEM AS WELL. THIS HAPPENS EVERY DAY.
Mfg Campaign: 10818710
Recall Date: Jan 7, 2016
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. AFTER PARKING THE VEHICLE ON AN INCLINE, THE DRIVER EXITED THE VEHICLE. APPROXIMATELY 15 MINUTES LATER, THE VEHICLE BEGAN TO ROLL DOWN THE HILL AND CRASHED INTO SEVERAL TREES. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. AFTER PARKING THE VEHICLE ON AN INCLINE, THE DRIVER EXITED THE VEHICLE. APPROXIMATELY 15 MINUTES LATER, THE VEHICLE BEGAN TO ROLL DOWN THE HILL AND CRASHED INTO SEVERAL TREES. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. AFTER PARKING THE VEHICLE ON AN INCLINE, THE DRIVER EXITED THE VEHICLE. APPROXIMATELY 15 MINUTES LATER, THE VEHICLE BEGAN TO ROLL DOWN THE HILL AND CRASHED INTO SEVERAL TREES. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,000.
Mfg Campaign: 10818332
Recall Date: Jan 6, 2016
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2016 KIA SORENTO. CONSUMER WRITES IN REGARDS TO VEHICLE WILL NOT SHIFT PROPERLY AND FAILED TO ACCELERATE OVER 30 MPH. *SMD THE MANIFOLD ASSEMBLY INTAKE WAS REPLACED THREE TIMES. *JB
Corrective Action:
2016 KIA SORENTO. CONSUMER WRITES IN REGARDS TO VEHICLE WILL NOT SHIFT PROPERLY AND FAILED TO ACCELERATE OVER 30 MPH. *SMD THE MANIFOLD ASSEMBLY INTAKE WAS REPLACED THREE TIMES. *JB
Additional Notes:
2016 KIA SORENTO. CONSUMER WRITES IN REGARDS TO VEHICLE WILL NOT SHIFT PROPERLY AND FAILED TO ACCELERATE OVER 30 MPH. *SMD THE MANIFOLD ASSEMBLY INTAKE WAS REPLACED THREE TIMES. *JB
Mfg Campaign: 10816108
Recall Date: Dec 30, 2015
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Potential Consequences:
2016 KIA SORENTO. CONSUMER WRITES IN REGARDS TO VEHICLE WILL NOT SHIFT PROPERLY AND FAILED TO ACCELERATE OVER 30 MPH. *SMD THE MANIFOLD ASSEMBLY INTAKE WAS REPLACED THREE TIMES. *JB
Corrective Action:
2016 KIA SORENTO. CONSUMER WRITES IN REGARDS TO VEHICLE WILL NOT SHIFT PROPERLY AND FAILED TO ACCELERATE OVER 30 MPH. *SMD THE MANIFOLD ASSEMBLY INTAKE WAS REPLACED THREE TIMES. *JB
Additional Notes:
2016 KIA SORENTO. CONSUMER WRITES IN REGARDS TO VEHICLE WILL NOT SHIFT PROPERLY AND FAILED TO ACCELERATE OVER 30 MPH. *SMD THE MANIFOLD ASSEMBLY INTAKE WAS REPLACED THREE TIMES. *JB
Mfg Campaign: 10816108
Recall Date: Dec 30, 2015
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING AT 60 MPH, THE STEERING WHEEL SEIZED. IN ADDITION, THE CONTACT STATED THAT THE LOW BEAM HEAD LAMPS WERE ACTIVATED, BUT THE INTERIOR DOME LIGHT, HEAD LAMPS, REAR LAMPS, AND INSTRUMENT PANEL FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING CONSOLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. THE VIN WAS UNAVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING AT 60 MPH, THE STEERING WHEEL SEIZED. IN ADDITION, THE CONTACT STATED THAT THE LOW BEAM HEAD LAMPS WERE ACTIVATED, BUT THE INTERIOR DOME LIGHT, HEAD LAMPS, REAR LAMPS, AND INSTRUMENT PANEL FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING CONSOLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. THE VIN WAS UNAVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING AT 60 MPH, THE STEERING WHEEL SEIZED. IN ADDITION, THE CONTACT STATED THAT THE LOW BEAM HEAD LAMPS WERE ACTIVATED, BUT THE INTERIOR DOME LIGHT, HEAD LAMPS, REAR LAMPS, AND INSTRUMENT PANEL FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING CONSOLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. THE VIN WAS UNAVAILABLE.
Mfg Campaign: 10808874
Recall Date: Dec 7, 2015
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING AT 60 MPH, THE STEERING WHEEL SEIZED. IN ADDITION, THE CONTACT STATED THAT THE LOW BEAM HEAD LAMPS WERE ACTIVATED, BUT THE INTERIOR DOME LIGHT, HEAD LAMPS, REAR LAMPS, AND INSTRUMENT PANEL FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING CONSOLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. THE VIN WAS UNAVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING AT 60 MPH, THE STEERING WHEEL SEIZED. IN ADDITION, THE CONTACT STATED THAT THE LOW BEAM HEAD LAMPS WERE ACTIVATED, BUT THE INTERIOR DOME LIGHT, HEAD LAMPS, REAR LAMPS, AND INSTRUMENT PANEL FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING CONSOLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. THE VIN WAS UNAVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING AT 60 MPH, THE STEERING WHEEL SEIZED. IN ADDITION, THE CONTACT STATED THAT THE LOW BEAM HEAD LAMPS WERE ACTIVATED, BUT THE INTERIOR DOME LIGHT, HEAD LAMPS, REAR LAMPS, AND INSTRUMENT PANEL FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING CONSOLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. THE VIN WAS UNAVAILABLE.
Mfg Campaign: 10808874
Recall Date: Dec 7, 2015
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
NO ACCIDENT OR ANY SUCH THING HAS HAPPENED YET BUT I THINK SOMETHING SHOULD BE DONE ABOUT THE HEADLIGHTS AS THEY ARE TOO EASILY COVERED WITH MUD WHILE DRIVING ON WET ROADS. I WAS DRIVING TO ANOTHER CITY 2 HOURS AWAY AND IT GOT DARK OUT AND WHEN I NOTICED I COULDN'T REALLY SEE AHEAD OF ME VERY FAR AND I KNOW THE HEADLIGHTS ON THIS CAR ARE AMAZING. SO I STOPPED AND SURE ENOUGH THE HEADLIGHTS WERE ALL COVERED WITH SPATTER FROM OTHER VEHICLES TIRES SPLASHING THE WET ROAD UP ONTO THEM. FINALLY AFTER CLEARIN THE MUD OFF OF THE HEADLIGHTS I COULD SEE AGAIN FAR IN FRONT OF ME. BUT NOT EVEN 30 MINUTES LATER DID I HAVE TO STOP AGAIN TO CLEAR OFF THE HEADLIGHTS SO I COULD SEE IN FRONT OF ME.
Corrective Action:
NO ACCIDENT OR ANY SUCH THING HAS HAPPENED YET BUT I THINK SOMETHING SHOULD BE DONE ABOUT THE HEADLIGHTS AS THEY ARE TOO EASILY COVERED WITH MUD WHILE DRIVING ON WET ROADS. I WAS DRIVING TO ANOTHER CITY 2 HOURS AWAY AND IT GOT DARK OUT AND WHEN I NOTICED I COULDN'T REALLY SEE AHEAD OF ME VERY FAR AND I KNOW THE HEADLIGHTS ON THIS CAR ARE AMAZING. SO I STOPPED AND SURE ENOUGH THE HEADLIGHTS WERE ALL COVERED WITH SPATTER FROM OTHER VEHICLES TIRES SPLASHING THE WET ROAD UP ONTO THEM. FINALLY AFTER CLEARIN THE MUD OFF OF THE HEADLIGHTS I COULD SEE AGAIN FAR IN FRONT OF ME. BUT NOT EVEN 30 MINUTES LATER DID I HAVE TO STOP AGAIN TO CLEAR OFF THE HEADLIGHTS SO I COULD SEE IN FRONT OF ME.
Additional Notes:
NO ACCIDENT OR ANY SUCH THING HAS HAPPENED YET BUT I THINK SOMETHING SHOULD BE DONE ABOUT THE HEADLIGHTS AS THEY ARE TOO EASILY COVERED WITH MUD WHILE DRIVING ON WET ROADS. I WAS DRIVING TO ANOTHER CITY 2 HOURS AWAY AND IT GOT DARK OUT AND WHEN I NOTICED I COULDN'T REALLY SEE AHEAD OF ME VERY FAR AND I KNOW THE HEADLIGHTS ON THIS CAR ARE AMAZING. SO I STOPPED AND SURE ENOUGH THE HEADLIGHTS WERE ALL COVERED WITH SPATTER FROM OTHER VEHICLES TIRES SPLASHING THE WET ROAD UP ONTO THEM. FINALLY AFTER CLEARIN THE MUD OFF OF THE HEADLIGHTS I COULD SEE AGAIN FAR IN FRONT OF ME. BUT NOT EVEN 30 MINUTES LATER DID I HAVE TO STOP AGAIN TO CLEAR OFF THE HEADLIGHTS SO I COULD SEE IN FRONT OF ME.
Mfg Campaign: 10808918
Recall Date: Dec 7, 2015
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