Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016 Sedona and Sorento vehicles. The vehicles may have been manufactured with faulty automatic transmission shift lever assembly components, preventing the shift lever from locking, which can allow the vehicle to rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC246
Recall Date: Aug 10, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC142
Recall Date: Nov 30, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured March 3, 2016 to March 21, 2016. The driver's seatback frame may have been produced with inadequate weld joints and, as a result, the seatback may not function as designed in the event of a rear-end collision.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC140
Recall Date: Oct 24, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles. A component of the rear suspension may not be properly welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC137
Recall Date: Jun 29, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured October 23, 2014, to December 10, 2014. The affected vehicles have a front passenger seat belt whose buckle latch assembly may prevent the front passenger from fastening the seat belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC123
Recall Date: Jul 14, 2015
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles manufactured October 27, 2014, to January 29, 2015. Due to an improperly soldered component in the accelerator pedal assembly, the driver may not be able to accelerate the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC115
Recall Date: Feb 13, 2015
Consumer Complaints
1.5K ComplaintsKia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In April 2022, I received a letter dated April 7, 2022, informing me of an extended warranty coverage for the Oil Pressure Switch leak in 2014-2018 Sorento vehicles equipped with the 3.3L GDI Engine, extending from 5 years/60,000 miles to 15 years/150,000 miles. Additionally, I was notified of an Important Safety Recall (NHTSA Recall Number: 22V612) indicating a defect that could lead to vehicle rollaway, significantly increasing the risk of a crash and injury. The letter assured me that Kia would inspect and, if necessary, replace the shift lock lever and holder at no cost. I took the vehicle in for inspection in May and the vehicle has not been returned to me yet. the vehicle has been at the dealership with no indication on when the issues would be remedied. The vehicle is used for services to minority and low income youth and it appears that the company does not care about BIPOC safety.
Corrective Action:
In April 2022, I received a letter dated April 7, 2022, informing me of an extended warranty coverage for the Oil Pressure Switch leak in 2014-2018 Sorento vehicles equipped with the 3.3L GDI Engine, extending from 5 years/60,000 miles to 15 years/150,000 miles. Additionally, I was notified of an Important Safety Recall (NHTSA Recall Number: 22V612) indicating a defect that could lead to vehicle rollaway, significantly increasing the risk of a crash and injury. The letter assured me that Kia would inspect and, if necessary, replace the shift lock lever and holder at no cost. I took the vehicle in for inspection in May and the vehicle has not been returned to me yet. the vehicle has been at the dealership with no indication on when the issues would be remedied. The vehicle is used for services to minority and low income youth and it appears that the company does not care about BIPOC safety.
Additional Notes:
In April 2022, I received a letter dated April 7, 2022, informing me of an extended warranty coverage for the Oil Pressure Switch leak in 2014-2018 Sorento vehicles equipped with the 3.3L GDI Engine, extending from 5 years/60,000 miles to 15 years/150,000 miles. Additionally, I was notified of an Important Safety Recall (NHTSA Recall Number: 22V612) indicating a defect that could lead to vehicle rollaway, significantly increasing the risk of a crash and injury. The letter assured me that Kia would inspect and, if necessary, replace the shift lock lever and holder at no cost. I took the vehicle in for inspection in May and the vehicle has not been returned to me yet. the vehicle has been at the dealership with no indication on when the issues would be remedied. The vehicle is used for services to minority and low income youth and it appears that the company does not care about BIPOC safety.
Mfg Campaign: 11614373
Recall Date: Sep 13, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On [XXX], I was on my way to the Orlando airport to pick up my daughter in her car (Kia Sorento 2.4L GDI). At about the halfway point to the airport, I increased my speed so I could go around a slow moving truck on the turnpike. After I passed the truck, I guess maybe a few 10ths of a mile give or take. The car just died. I looked at the dash and I see it's lit up like a Christmas tree. I pulled over to the side of the road and onto the shoulder. I put the car in park, turn off the car, and then try to start it. It didn't start so I popped the hood and first thing I checked was under the car to make sure there was no oil or coolant leaks. Then I checked the oil dipstick and there was plenty of oil and the coolant tank was at the full mark. I called my insurance agency to get roadside assistance and the car was towed to the city of Clermont in Florida. We charged the battery due to it being low from trying to start the car. After the battery was placed back in the car we tried again to start the car. I was told to stop because there was smoke coming from the front of the engine. No fire, but it may have been the starter smoking trying to start the car. After trying several times, I gave up and filled out paperwork for the Christian Bros Auto group to check the car to see what is wrong with it. After a few days we were told that the motor was seized up and needs to be replaced. We have all the documentation of all oil changes and repairs since my daughter got that SUV. Vehicle was well maintained and documented. I see that there is a class action lawsuit against KIA for this size engine. Our next step is to see what we have to do to get the car repaired. She still owes over 18K still on the car. I heard that KIA was a good car but we'll see what happens now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], I was on my way to the Orlando airport to pick up my daughter in her car (Kia Sorento 2.4L GDI). At about the halfway point to the airport, I increased my speed so I could go around a slow moving truck on the turnpike. After I passed the truck, I guess maybe a few 10ths of a mile give or take. The car just died. I looked at the dash and I see it's lit up like a Christmas tree. I pulled over to the side of the road and onto the shoulder. I put the car in park, turn off the car, and then try to start it. It didn't start so I popped the hood and first thing I checked was under the car to make sure there was no oil or coolant leaks. Then I checked the oil dipstick and there was plenty of oil and the coolant tank was at the full mark. I called my insurance agency to get roadside assistance and the car was towed to the city of Clermont in Florida. We charged the battery due to it being low from trying to start the car. After the battery was placed back in the car we tried again to start the car. I was told to stop because there was smoke coming from the front of the engine. No fire, but it may have been the starter smoking trying to start the car. After trying several times, I gave up and filled out paperwork for the Christian Bros Auto group to check the car to see what is wrong with it. After a few days we were told that the motor was seized up and needs to be replaced. We have all the documentation of all oil changes and repairs since my daughter got that SUV. Vehicle was well maintained and documented. I see that there is a class action lawsuit against KIA for this size engine. Our next step is to see what we have to do to get the car repaired. She still owes over 18K still on the car. I heard that KIA was a good car but we'll see what happens now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], I was on my way to the Orlando airport to pick up my daughter in her car (Kia Sorento 2.4L GDI). At about the halfway point to the airport, I increased my speed so I could go around a slow moving truck on the turnpike. After I passed the truck, I guess maybe a few 10ths of a mile give or take. The car just died. I looked at the dash and I see it's lit up like a Christmas tree. I pulled over to the side of the road and onto the shoulder. I put the car in park, turn off the car, and then try to start it. It didn't start so I popped the hood and first thing I checked was under the car to make sure there was no oil or coolant leaks. Then I checked the oil dipstick and there was plenty of oil and the coolant tank was at the full mark. I called my insurance agency to get roadside assistance and the car was towed to the city of Clermont in Florida. We charged the battery due to it being low from trying to start the car. After the battery was placed back in the car we tried again to start the car. I was told to stop because there was smoke coming from the front of the engine. No fire, but it may have been the starter smoking trying to start the car. After trying several times, I gave up and filled out paperwork for the Christian Bros Auto group to check the car to see what is wrong with it. After a few days we were told that the motor was seized up and needs to be replaced. We have all the documentation of all oil changes and repairs since my daughter got that SUV. Vehicle was well maintained and documented. I see that there is a class action lawsuit against KIA for this size engine. Our next step is to see what we have to do to get the car repaired. She still owes over 18K still on the car. I heard that KIA was a good car but we'll see what happens now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11612893
Recall Date: Sep 5, 2024
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Kia Sorento. The contact stated while driving 60-70 MPH, the vehicle made an abnormal loud cracking sound and stalled. Several unknown warning lights were illuminated. The contact was able to pull to the side of the freeway. The vehicle failed to restart and was towed to a safe location. The vehicle was then towed to the residence. The contact stated that upon opening the hood to inspect the vehicle, the contact noticed that the coolant reservoir had exploded, causing coolant to splash underneath the hood and to leak out on the front passenger's side of the vehicle. The vehicle was towed to the dealer, where the engine was taken apart. The dealer diagnosed that there was oil intrusion in the coolant, and that the engine had overheated excessively, causing the engine block to become distorted. The Extended Warranty field technician later informed the contact that the repair could not be covered. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 79,000.
Corrective Action:
The contact owns a 2016 Kia Sorento. The contact stated while driving 60-70 MPH, the vehicle made an abnormal loud cracking sound and stalled. Several unknown warning lights were illuminated. The contact was able to pull to the side of the freeway. The vehicle failed to restart and was towed to a safe location. The vehicle was then towed to the residence. The contact stated that upon opening the hood to inspect the vehicle, the contact noticed that the coolant reservoir had exploded, causing coolant to splash underneath the hood and to leak out on the front passenger's side of the vehicle. The vehicle was towed to the dealer, where the engine was taken apart. The dealer diagnosed that there was oil intrusion in the coolant, and that the engine had overheated excessively, causing the engine block to become distorted. The Extended Warranty field technician later informed the contact that the repair could not be covered. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 79,000.
Additional Notes:
The contact owns a 2016 Kia Sorento. The contact stated while driving 60-70 MPH, the vehicle made an abnormal loud cracking sound and stalled. Several unknown warning lights were illuminated. The contact was able to pull to the side of the freeway. The vehicle failed to restart and was towed to a safe location. The vehicle was then towed to the residence. The contact stated that upon opening the hood to inspect the vehicle, the contact noticed that the coolant reservoir had exploded, causing coolant to splash underneath the hood and to leak out on the front passenger's side of the vehicle. The vehicle was towed to the dealer, where the engine was taken apart. The dealer diagnosed that there was oil intrusion in the coolant, and that the engine had overheated excessively, causing the engine block to become distorted. The Extended Warranty field technician later informed the contact that the repair could not be covered. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 79,000.
Mfg Campaign: 11612559
Recall Date: Sep 4, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My SUV is having all of the problems associated with a bad engine. This started a week ago and on Thursday, [XXX] my SUV completely stopped running and I had to get it towed to my residence. I had an ASE certified mechanic to check it out and he said your engine is BAD. I have had all of my required oil changes as well as servicing as recommended. I got this SUV in 2020. It has a little over 100,000 miles. I cannot afford a engine repair at this time. Please advice. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My SUV is having all of the problems associated with a bad engine. This started a week ago and on Thursday, [XXX] my SUV completely stopped running and I had to get it towed to my residence. I had an ASE certified mechanic to check it out and he said your engine is BAD. I have had all of my required oil changes as well as servicing as recommended. I got this SUV in 2020. It has a little over 100,000 miles. I cannot afford a engine repair at this time. Please advice. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My SUV is having all of the problems associated with a bad engine. This started a week ago and on Thursday, [XXX] my SUV completely stopped running and I had to get it towed to my residence. I had an ASE certified mechanic to check it out and he said your engine is BAD. I have had all of my required oil changes as well as servicing as recommended. I got this SUV in 2020. It has a little over 100,000 miles. I cannot afford a engine repair at this time. Please advice. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11610714
Recall Date: Aug 25, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
My SUV is having all of the problems associated with a bad engine. This started a week ago and on Thursday, [XXX] my SUV completely stopped running and I had to get it towed to my residence. I had an ASE certified mechanic to check it out and he said your engine is BAD. I have had all of my required oil changes as well as servicing as recommended. I got this SUV in 2020. It has a little over 100,000 miles. I cannot afford a engine repair at this time. Please advice. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My SUV is having all of the problems associated with a bad engine. This started a week ago and on Thursday, [XXX] my SUV completely stopped running and I had to get it towed to my residence. I had an ASE certified mechanic to check it out and he said your engine is BAD. I have had all of my required oil changes as well as servicing as recommended. I got this SUV in 2020. It has a little over 100,000 miles. I cannot afford a engine repair at this time. Please advice. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My SUV is having all of the problems associated with a bad engine. This started a week ago and on Thursday, [XXX] my SUV completely stopped running and I had to get it towed to my residence. I had an ASE certified mechanic to check it out and he said your engine is BAD. I have had all of my required oil changes as well as servicing as recommended. I got this SUV in 2020. It has a little over 100,000 miles. I cannot afford a engine repair at this time. Please advice. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11610714
Recall Date: Aug 25, 2024
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My SUV is having all of the problems associated with a bad engine. This started a week ago and on Thursday, [XXX] my SUV completely stopped running and I had to get it towed to my residence. I had an ASE certified mechanic to check it out and he said your engine is BAD. I have had all of my required oil changes as well as servicing as recommended. I got this SUV in 2020. It has a little over 100,000 miles. I cannot afford a engine repair at this time. Please advice. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My SUV is having all of the problems associated with a bad engine. This started a week ago and on Thursday, [XXX] my SUV completely stopped running and I had to get it towed to my residence. I had an ASE certified mechanic to check it out and he said your engine is BAD. I have had all of my required oil changes as well as servicing as recommended. I got this SUV in 2020. It has a little over 100,000 miles. I cannot afford a engine repair at this time. Please advice. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My SUV is having all of the problems associated with a bad engine. This started a week ago and on Thursday, [XXX] my SUV completely stopped running and I had to get it towed to my residence. I had an ASE certified mechanic to check it out and he said your engine is BAD. I have had all of my required oil changes as well as servicing as recommended. I got this SUV in 2020. It has a little over 100,000 miles. I cannot afford a engine repair at this time. Please advice. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11610714
Recall Date: Aug 25, 2024
Kia America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2016 Kia Sorento. The contact stated while driving approximately 5 MPH, the vehicle stalled and failed to return to normal operation. No warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the rear sway bar link needed to be replaced. The vehicle was repaired; however, the failure occurred. The contact researched and became aware of NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
Corrective Action:
The contact owns a 2016 Kia Sorento. The contact stated while driving approximately 5 MPH, the vehicle stalled and failed to return to normal operation. No warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the rear sway bar link needed to be replaced. The vehicle was repaired; however, the failure occurred. The contact researched and became aware of NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
Additional Notes:
The contact owns a 2016 Kia Sorento. The contact stated while driving approximately 5 MPH, the vehicle stalled and failed to return to normal operation. No warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the rear sway bar link needed to be replaced. The vehicle was repaired; however, the failure occurred. The contact researched and became aware of NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
Mfg Campaign: 11609928
Recall Date: Aug 21, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Sorento. The contact stated while driving approximately 5 MPH, the vehicle stalled and failed to return to normal operation. No warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the rear sway bar link needed to be replaced. The vehicle was repaired; however, the failure occurred. The contact researched and became aware of NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
Corrective Action:
The contact owns a 2016 Kia Sorento. The contact stated while driving approximately 5 MPH, the vehicle stalled and failed to return to normal operation. No warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the rear sway bar link needed to be replaced. The vehicle was repaired; however, the failure occurred. The contact researched and became aware of NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
Additional Notes:
The contact owns a 2016 Kia Sorento. The contact stated while driving approximately 5 MPH, the vehicle stalled and failed to return to normal operation. No warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the rear sway bar link needed to be replaced. The vehicle was repaired; however, the failure occurred. The contact researched and became aware of NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
Mfg Campaign: 11609928
Recall Date: Aug 21, 2024
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The paint is bubbling up and peeling/chipping off on the hood and roof. Color is snow white pearl
Corrective Action:
The paint is bubbling up and peeling/chipping off on the hood and roof. Color is snow white pearl
Additional Notes:
The paint is bubbling up and peeling/chipping off on the hood and roof. Color is snow white pearl
Mfg Campaign: 11609158
Recall Date: Aug 17, 2024
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I have the Pearl White paint on my 2016 Sorrento and the top front ,hood and pillars are all delaminating. I have tried to touch up paint some areas but it has gotten too bad to keep up. The paint is peelin g now all over the car.
Corrective Action:
I have the Pearl White paint on my 2016 Sorrento and the top front ,hood and pillars are all delaminating. I have tried to touch up paint some areas but it has gotten too bad to keep up. The paint is peelin g now all over the car.
Additional Notes:
I have the Pearl White paint on my 2016 Sorrento and the top front ,hood and pillars are all delaminating. I have tried to touch up paint some areas but it has gotten too bad to keep up. The paint is peelin g now all over the car.
Mfg Campaign: 11609085
Recall Date: Aug 16, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have the Pearl White paint on my 2016 Sorrento and the top front ,hood and pillars are all delaminating. I have tried to touch up paint some areas but it has gotten too bad to keep up. The paint is peelin g now all over the car.
Corrective Action:
I have the Pearl White paint on my 2016 Sorrento and the top front ,hood and pillars are all delaminating. I have tried to touch up paint some areas but it has gotten too bad to keep up. The paint is peelin g now all over the car.
Additional Notes:
I have the Pearl White paint on my 2016 Sorrento and the top front ,hood and pillars are all delaminating. I have tried to touch up paint some areas but it has gotten too bad to keep up. The paint is peelin g now all over the car.
Mfg Campaign: 11609085
Recall Date: Aug 16, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was driving in fast moving traffic on a highway when my car suddenly shook and lost power. The check engine light came on. I pulled over and turned the car off for a few minutes. restarted the car, no light came on, so I continued. After a little while the car started hesitating as I would press the gas peddle then it would rev high rpm's and then take off very fast. The engine light came back on. I was able to get to a garage where they checked it. They said it was total engine failure. A spark plug broke inside the cylinder causing internal damage. I then towed it to a KIA dealership but have not heard back from them yet what their diagnosis might be. I could have been run over from behind by a semi truck or at least hit from behind when my car suddenly slowed down. I looked on line and have seen countless failures of this same engine for various reasons. It seems to me that this engine is a lemon in many ways. KIA has a settlement in place but only if the failure is caused by one certain thing. This engine as a whole is dangerous. Reports like mine are numerous, also engines catching fire. How is this engine not recalled? 1. engine failed 2. could have been hit from behind 3. automotive garage confirmed internal damage 4. still at KIA dealership with no response yet 5. engine light came on
Corrective Action:
I was driving in fast moving traffic on a highway when my car suddenly shook and lost power. The check engine light came on. I pulled over and turned the car off for a few minutes. restarted the car, no light came on, so I continued. After a little while the car started hesitating as I would press the gas peddle then it would rev high rpm's and then take off very fast. The engine light came back on. I was able to get to a garage where they checked it. They said it was total engine failure. A spark plug broke inside the cylinder causing internal damage. I then towed it to a KIA dealership but have not heard back from them yet what their diagnosis might be. I could have been run over from behind by a semi truck or at least hit from behind when my car suddenly slowed down. I looked on line and have seen countless failures of this same engine for various reasons. It seems to me that this engine is a lemon in many ways. KIA has a settlement in place but only if the failure is caused by one certain thing. This engine as a whole is dangerous. Reports like mine are numerous, also engines catching fire. How is this engine not recalled? 1. engine failed 2. could have been hit from behind 3. automotive garage confirmed internal damage 4. still at KIA dealership with no response yet 5. engine light came on
Additional Notes:
I was driving in fast moving traffic on a highway when my car suddenly shook and lost power. The check engine light came on. I pulled over and turned the car off for a few minutes. restarted the car, no light came on, so I continued. After a little while the car started hesitating as I would press the gas peddle then it would rev high rpm's and then take off very fast. The engine light came back on. I was able to get to a garage where they checked it. They said it was total engine failure. A spark plug broke inside the cylinder causing internal damage. I then towed it to a KIA dealership but have not heard back from them yet what their diagnosis might be. I could have been run over from behind by a semi truck or at least hit from behind when my car suddenly slowed down. I looked on line and have seen countless failures of this same engine for various reasons. It seems to me that this engine is a lemon in many ways. KIA has a settlement in place but only if the failure is caused by one certain thing. This engine as a whole is dangerous. Reports like mine are numerous, also engines catching fire. How is this engine not recalled? 1. engine failed 2. could have been hit from behind 3. automotive garage confirmed internal damage 4. still at KIA dealership with no response yet 5. engine light came on
Mfg Campaign: 11608512
Recall Date: Aug 14, 2024
Kia America, Inc.
Defect Description:
SEATS
Potential Consequences:
My front driver seat slips out of recline position to another position on its own Had engine replaced, got car back, made humming noise, took back to dealer, could not find noise, car still makes noise and now there’s seems to be louder noise coming from steering or front suspension while car is driven, dealer claims with no extension of warranty and over 60,000 miles, any work for this issue with steering/suspension is not covered, this was not an issue before engine was replaced under the engine recall
Corrective Action:
My front driver seat slips out of recline position to another position on its own Had engine replaced, got car back, made humming noise, took back to dealer, could not find noise, car still makes noise and now there’s seems to be louder noise coming from steering or front suspension while car is driven, dealer claims with no extension of warranty and over 60,000 miles, any work for this issue with steering/suspension is not covered, this was not an issue before engine was replaced under the engine recall
Additional Notes:
My front driver seat slips out of recline position to another position on its own Had engine replaced, got car back, made humming noise, took back to dealer, could not find noise, car still makes noise and now there’s seems to be louder noise coming from steering or front suspension while car is driven, dealer claims with no extension of warranty and over 60,000 miles, any work for this issue with steering/suspension is not covered, this was not an issue before engine was replaced under the engine recall
Mfg Campaign: 11608162
Recall Date: Aug 13, 2024
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
My front driver seat slips out of recline position to another position on its own Had engine replaced, got car back, made humming noise, took back to dealer, could not find noise, car still makes noise and now there’s seems to be louder noise coming from steering or front suspension while car is driven, dealer claims with no extension of warranty and over 60,000 miles, any work for this issue with steering/suspension is not covered, this was not an issue before engine was replaced under the engine recall
Corrective Action:
My front driver seat slips out of recline position to another position on its own Had engine replaced, got car back, made humming noise, took back to dealer, could not find noise, car still makes noise and now there’s seems to be louder noise coming from steering or front suspension while car is driven, dealer claims with no extension of warranty and over 60,000 miles, any work for this issue with steering/suspension is not covered, this was not an issue before engine was replaced under the engine recall
Additional Notes:
My front driver seat slips out of recline position to another position on its own Had engine replaced, got car back, made humming noise, took back to dealer, could not find noise, car still makes noise and now there’s seems to be louder noise coming from steering or front suspension while car is driven, dealer claims with no extension of warranty and over 60,000 miles, any work for this issue with steering/suspension is not covered, this was not an issue before engine was replaced under the engine recall
Mfg Campaign: 11608162
Recall Date: Aug 13, 2024
Kia America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
My front driver seat slips out of recline position to another position on its own Had engine replaced, got car back, made humming noise, took back to dealer, could not find noise, car still makes noise and now there’s seems to be louder noise coming from steering or front suspension while car is driven, dealer claims with no extension of warranty and over 60,000 miles, any work for this issue with steering/suspension is not covered, this was not an issue before engine was replaced under the engine recall
Corrective Action:
My front driver seat slips out of recline position to another position on its own Had engine replaced, got car back, made humming noise, took back to dealer, could not find noise, car still makes noise and now there’s seems to be louder noise coming from steering or front suspension while car is driven, dealer claims with no extension of warranty and over 60,000 miles, any work for this issue with steering/suspension is not covered, this was not an issue before engine was replaced under the engine recall
Additional Notes:
My front driver seat slips out of recline position to another position on its own Had engine replaced, got car back, made humming noise, took back to dealer, could not find noise, car still makes noise and now there’s seems to be louder noise coming from steering or front suspension while car is driven, dealer claims with no extension of warranty and over 60,000 miles, any work for this issue with steering/suspension is not covered, this was not an issue before engine was replaced under the engine recall
Mfg Campaign: 11608162
Recall Date: Aug 13, 2024
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I own a 2016 Sorento SXL AWD and this issue just started. I work evening shift and get off at 11pm. I always have the lights set to "auto", while driving home on a rural road at night and the headlights switch off on their own. I have to manually switch the lights off and back to auto for them to come back on. Potentially dangerous situation and Kia should issue a recall. Can find any recall but have done research and find it is an on going issue seems be be a multi function switch.
Corrective Action:
I own a 2016 Sorento SXL AWD and this issue just started. I work evening shift and get off at 11pm. I always have the lights set to "auto", while driving home on a rural road at night and the headlights switch off on their own. I have to manually switch the lights off and back to auto for them to come back on. Potentially dangerous situation and Kia should issue a recall. Can find any recall but have done research and find it is an on going issue seems be be a multi function switch.
Additional Notes:
I own a 2016 Sorento SXL AWD and this issue just started. I work evening shift and get off at 11pm. I always have the lights set to "auto", while driving home on a rural road at night and the headlights switch off on their own. I have to manually switch the lights off and back to auto for them to come back on. Potentially dangerous situation and Kia should issue a recall. Can find any recall but have done research and find it is an on going issue seems be be a multi function switch.
Mfg Campaign: 11607808
Recall Date: Aug 11, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Sorento. The contact stated that after the vehicle was started, the check engine warning light illuminated, with an abnormal sound coming from the engine compartment. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced due to a lack of engine oil. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact stated that the previous oil change was approximately three weeks before the failure. The failure mileage was approximately 117,990.
Corrective Action:
The contact owns a 2016 Kia Sorento. The contact stated that after the vehicle was started, the check engine warning light illuminated, with an abnormal sound coming from the engine compartment. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced due to a lack of engine oil. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact stated that the previous oil change was approximately three weeks before the failure. The failure mileage was approximately 117,990.
Additional Notes:
The contact owns a 2016 Kia Sorento. The contact stated that after the vehicle was started, the check engine warning light illuminated, with an abnormal sound coming from the engine compartment. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced due to a lack of engine oil. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact stated that the previous oil change was approximately three weeks before the failure. The failure mileage was approximately 117,990.
Mfg Campaign: 11607363
Recall Date: Aug 8, 2024
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Body paint has started peeling. Local Kia dealership acknowledged frequency of defect however corporate denied claim due to being outside of original warranty. Advised to pay for new paint with possibility of reimbursement.
Corrective Action:
Body paint has started peeling. Local Kia dealership acknowledged frequency of defect however corporate denied claim due to being outside of original warranty. Advised to pay for new paint with possibility of reimbursement.
Additional Notes:
Body paint has started peeling. Local Kia dealership acknowledged frequency of defect however corporate denied claim due to being outside of original warranty. Advised to pay for new paint with possibility of reimbursement.
Mfg Campaign: 11607414
Recall Date: Aug 8, 2024
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
My left headlamp always goes off. The lights go off all the time. I changed the bulb but its Not it. It the faulty light cable connections. I replace higher lights 12000k and the left light cable never stays on. Cause the left light cable is crap and never probably done. So i bought a lemon new off the lot
Corrective Action:
My left headlamp always goes off. The lights go off all the time. I changed the bulb but its Not it. It the faulty light cable connections. I replace higher lights 12000k and the left light cable never stays on. Cause the left light cable is crap and never probably done. So i bought a lemon new off the lot
Additional Notes:
My left headlamp always goes off. The lights go off all the time. I changed the bulb but its Not it. It the faulty light cable connections. I replace higher lights 12000k and the left light cable never stays on. Cause the left light cable is crap and never probably done. So i bought a lemon new off the lot
Mfg Campaign: 11606942
Recall Date: Aug 7, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My left headlamp always goes off. The lights go off all the time. I changed the bulb but its Not it. It the faulty light cable connections. I replace higher lights 12000k and the left light cable never stays on. Cause the left light cable is crap and never probably done. So i bought a lemon new off the lot
Corrective Action:
My left headlamp always goes off. The lights go off all the time. I changed the bulb but its Not it. It the faulty light cable connections. I replace higher lights 12000k and the left light cable never stays on. Cause the left light cable is crap and never probably done. So i bought a lemon new off the lot
Additional Notes:
My left headlamp always goes off. The lights go off all the time. I changed the bulb but its Not it. It the faulty light cable connections. I replace higher lights 12000k and the left light cable never stays on. Cause the left light cable is crap and never probably done. So i bought a lemon new off the lot
Mfg Campaign: 11606942
Recall Date: Aug 7, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury