Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The cowl crossbar that connects to the Motor Driven Power Steering (MDPS) steering column may be improperly welded, allowing the steering column to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC167
Recall Date: Sep 21, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC159
Recall Date: Dec 8, 2017
Consumer Complaints
264 ComplaintsKia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE HEADLIGHTS ON MY 2018 KIA SORENTO RANDOMLY TURN OFF. IT'S HAPPENED AT LEAST 20 TIMES IN THE PAST SIX MONTHS. IT HAPPENS BOTH DAY AND NIGHT. THE LIGHTS ARE SET TO AUTO. ALTHOUGH THE EVEN APPEARS TO BE RANDOM, IT IS WHILE THE CAR IS IN MOTION AND HAS HAPPED WHILE DRIVING IN PARKING LOTS AS WELL AS MAJOR HIGHWAYS. IN ORDER FOR THE LIGHTS TO COME BACK ON, I HAVE TO USE TURN THE KNOB TO OFF THEN BACK ON. WHEN THE LIGHTS TURN OFF AT NIGHT I CAN NOT SEE ANYTHING AROUND ME NOR CAN ANYONE ELSE SEE ME. I DID CONTACT KIA AND THEY RAN DIAGNOSTIC TESTING BUT COULD NOT FIND THE SOURCE OF THE PROBLEM.
Corrective Action:
THE HEADLIGHTS ON MY 2018 KIA SORENTO RANDOMLY TURN OFF. IT'S HAPPENED AT LEAST 20 TIMES IN THE PAST SIX MONTHS. IT HAPPENS BOTH DAY AND NIGHT. THE LIGHTS ARE SET TO AUTO. ALTHOUGH THE EVEN APPEARS TO BE RANDOM, IT IS WHILE THE CAR IS IN MOTION AND HAS HAPPED WHILE DRIVING IN PARKING LOTS AS WELL AS MAJOR HIGHWAYS. IN ORDER FOR THE LIGHTS TO COME BACK ON, I HAVE TO USE TURN THE KNOB TO OFF THEN BACK ON. WHEN THE LIGHTS TURN OFF AT NIGHT I CAN NOT SEE ANYTHING AROUND ME NOR CAN ANYONE ELSE SEE ME. I DID CONTACT KIA AND THEY RAN DIAGNOSTIC TESTING BUT COULD NOT FIND THE SOURCE OF THE PROBLEM.
Additional Notes:
THE HEADLIGHTS ON MY 2018 KIA SORENTO RANDOMLY TURN OFF. IT'S HAPPENED AT LEAST 20 TIMES IN THE PAST SIX MONTHS. IT HAPPENS BOTH DAY AND NIGHT. THE LIGHTS ARE SET TO AUTO. ALTHOUGH THE EVEN APPEARS TO BE RANDOM, IT IS WHILE THE CAR IS IN MOTION AND HAS HAPPED WHILE DRIVING IN PARKING LOTS AS WELL AS MAJOR HIGHWAYS. IN ORDER FOR THE LIGHTS TO COME BACK ON, I HAVE TO USE TURN THE KNOB TO OFF THEN BACK ON. WHEN THE LIGHTS TURN OFF AT NIGHT I CAN NOT SEE ANYTHING AROUND ME NOR CAN ANYONE ELSE SEE ME. I DID CONTACT KIA AND THEY RAN DIAGNOSTIC TESTING BUT COULD NOT FIND THE SOURCE OF THE PROBLEM.
Mfg Campaign: 11337949
Recall Date: Jul 7, 2020
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THERE'S GASOLINE LEAKING FROM THE REAR DRIVER SIDE FROM THE BOTTOM OF THE VEHICLE, THIS HAS BEEN A PROBLEM FOR A FEW DAYS. JUST LIKE ANY OTHER RESPONSIBLE CAR OWNER, I TAKE IT TO A SHOP; SINCE I NO LONGER TRUST MARK KIA'S (MY LOCAL KIA DEALERSHIP) SERVICE DEPARTMENT SINCE BEING SCAMMED BY THEM IS A NORMAL OCCURRENCE, I TAKE IT TO A PEP-BOYS NEAR THE DEALERSHIP. THE GENTLEMAN AND HIS MANAGER EXPLAINED TO ME THAT THE FIX IS DOABLE HOWEVER AFTER LITERALLY SPEAKING TO EVERY KIA DEALERSHIP (INCLUDING MARK KIA) AS WELL AS ALL OF THEIR DISTRIBUTORS, THEY LEARNED THAT THE PART TO FIX THE PROBLEM DOESN'T EXIST AT THIS TIME (AS IN NOT SOLD YET). I WAS ALSO INFORMED THAT THE FUEL ASSEMBLY IN GENERAL SHOWS NO WEAR AND TEAR AS WELL AS ANY DAMAGE THAT WOULD CONCLUDE USER ERROR. IN ADDITION, THEY INFORMED ME THAT THE 2017 MODEL HAS THE SAME ISSUE AND AS A RESULT WAS RECALLED, MY RESEARCH CONCLUDED THIS. I CALLED MARK KIA AND ASKED THEM IF THEY WERE AWARE OF A POTENTIAL RECALL, APPARENTLY, A TSB COULD EITHER EXIST OR BE IN THE WORKS THAT ADDRESS THE ISSUE, INSTEAD OF TRYING TO WORK WITH ME ON A SOLUTION, AS USUAL, THE SCAMMERS WERE NOT HELPFUL. AS A RESULT, MY CAR IS CURRENTLY SITTING IN A PEP-BOYS LOT LOCATED AT 101 S MCCLINTOCK DR TEMPE, AZ DUE TO KIAS NEGLIGENCE AND I DEMAND KIA TO LOOK INTO THIS MATTER SINCE I RELY ON MY CAR FOR WORK; WITHOUT MY CAR I DON'T MAKE ANY MONEY. PLEASE CONTACT THE PEPBOYS BELOW 101 S MCCLINTOCK DR TEMPE, AZ 85281 (480) 968-8473 *TR
Corrective Action:
THERE'S GASOLINE LEAKING FROM THE REAR DRIVER SIDE FROM THE BOTTOM OF THE VEHICLE, THIS HAS BEEN A PROBLEM FOR A FEW DAYS. JUST LIKE ANY OTHER RESPONSIBLE CAR OWNER, I TAKE IT TO A SHOP; SINCE I NO LONGER TRUST MARK KIA'S (MY LOCAL KIA DEALERSHIP) SERVICE DEPARTMENT SINCE BEING SCAMMED BY THEM IS A NORMAL OCCURRENCE, I TAKE IT TO A PEP-BOYS NEAR THE DEALERSHIP. THE GENTLEMAN AND HIS MANAGER EXPLAINED TO ME THAT THE FIX IS DOABLE HOWEVER AFTER LITERALLY SPEAKING TO EVERY KIA DEALERSHIP (INCLUDING MARK KIA) AS WELL AS ALL OF THEIR DISTRIBUTORS, THEY LEARNED THAT THE PART TO FIX THE PROBLEM DOESN'T EXIST AT THIS TIME (AS IN NOT SOLD YET). I WAS ALSO INFORMED THAT THE FUEL ASSEMBLY IN GENERAL SHOWS NO WEAR AND TEAR AS WELL AS ANY DAMAGE THAT WOULD CONCLUDE USER ERROR. IN ADDITION, THEY INFORMED ME THAT THE 2017 MODEL HAS THE SAME ISSUE AND AS A RESULT WAS RECALLED, MY RESEARCH CONCLUDED THIS. I CALLED MARK KIA AND ASKED THEM IF THEY WERE AWARE OF A POTENTIAL RECALL, APPARENTLY, A TSB COULD EITHER EXIST OR BE IN THE WORKS THAT ADDRESS THE ISSUE, INSTEAD OF TRYING TO WORK WITH ME ON A SOLUTION, AS USUAL, THE SCAMMERS WERE NOT HELPFUL. AS A RESULT, MY CAR IS CURRENTLY SITTING IN A PEP-BOYS LOT LOCATED AT 101 S MCCLINTOCK DR TEMPE, AZ DUE TO KIAS NEGLIGENCE AND I DEMAND KIA TO LOOK INTO THIS MATTER SINCE I RELY ON MY CAR FOR WORK; WITHOUT MY CAR I DON'T MAKE ANY MONEY. PLEASE CONTACT THE PEPBOYS BELOW 101 S MCCLINTOCK DR TEMPE, AZ 85281 (480) 968-8473 *TR
Additional Notes:
THERE'S GASOLINE LEAKING FROM THE REAR DRIVER SIDE FROM THE BOTTOM OF THE VEHICLE, THIS HAS BEEN A PROBLEM FOR A FEW DAYS. JUST LIKE ANY OTHER RESPONSIBLE CAR OWNER, I TAKE IT TO A SHOP; SINCE I NO LONGER TRUST MARK KIA'S (MY LOCAL KIA DEALERSHIP) SERVICE DEPARTMENT SINCE BEING SCAMMED BY THEM IS A NORMAL OCCURRENCE, I TAKE IT TO A PEP-BOYS NEAR THE DEALERSHIP. THE GENTLEMAN AND HIS MANAGER EXPLAINED TO ME THAT THE FIX IS DOABLE HOWEVER AFTER LITERALLY SPEAKING TO EVERY KIA DEALERSHIP (INCLUDING MARK KIA) AS WELL AS ALL OF THEIR DISTRIBUTORS, THEY LEARNED THAT THE PART TO FIX THE PROBLEM DOESN'T EXIST AT THIS TIME (AS IN NOT SOLD YET). I WAS ALSO INFORMED THAT THE FUEL ASSEMBLY IN GENERAL SHOWS NO WEAR AND TEAR AS WELL AS ANY DAMAGE THAT WOULD CONCLUDE USER ERROR. IN ADDITION, THEY INFORMED ME THAT THE 2017 MODEL HAS THE SAME ISSUE AND AS A RESULT WAS RECALLED, MY RESEARCH CONCLUDED THIS. I CALLED MARK KIA AND ASKED THEM IF THEY WERE AWARE OF A POTENTIAL RECALL, APPARENTLY, A TSB COULD EITHER EXIST OR BE IN THE WORKS THAT ADDRESS THE ISSUE, INSTEAD OF TRYING TO WORK WITH ME ON A SOLUTION, AS USUAL, THE SCAMMERS WERE NOT HELPFUL. AS A RESULT, MY CAR IS CURRENTLY SITTING IN A PEP-BOYS LOT LOCATED AT 101 S MCCLINTOCK DR TEMPE, AZ DUE TO KIAS NEGLIGENCE AND I DEMAND KIA TO LOOK INTO THIS MATTER SINCE I RELY ON MY CAR FOR WORK; WITHOUT MY CAR I DON'T MAKE ANY MONEY. PLEASE CONTACT THE PEPBOYS BELOW 101 S MCCLINTOCK DR TEMPE, AZ 85281 (480) 968-8473 *TR
Mfg Campaign: 11327403
Recall Date: Jun 5, 2020
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THERE'S GASOLINE LEAKING FROM THE REAR DRIVER SIDE FROM THE BOTTOM OF THE VEHICLE, THIS HAS BEEN A PROBLEM FOR A FEW DAYS. JUST LIKE ANY OTHER RESPONSIBLE CAR OWNER, I TAKE IT TO A SHOP; SINCE I NO LONGER TRUST MARK KIA'S (MY LOCAL KIA DEALERSHIP) SERVICE DEPARTMENT SINCE BEING SCAMMED BY THEM IS A NORMAL OCCURRENCE, I TAKE IT TO A PEP-BOYS NEAR THE DEALERSHIP. THE GENTLEMAN AND HIS MANAGER EXPLAINED TO ME THAT THE FIX IS DOABLE HOWEVER AFTER LITERALLY SPEAKING TO EVERY KIA DEALERSHIP (INCLUDING MARK KIA) AS WELL AS ALL OF THEIR DISTRIBUTORS, THEY LEARNED THAT THE PART TO FIX THE PROBLEM DOESN'T EXIST AT THIS TIME (AS IN NOT SOLD YET). I WAS ALSO INFORMED THAT THE FUEL ASSEMBLY IN GENERAL SHOWS NO WEAR AND TEAR AS WELL AS ANY DAMAGE THAT WOULD CONCLUDE USER ERROR. IN ADDITION, THEY INFORMED ME THAT THE 2017 MODEL HAS THE SAME ISSUE AND AS A RESULT WAS RECALLED, MY RESEARCH CONCLUDED THIS. I CALLED MARK KIA AND ASKED THEM IF THEY WERE AWARE OF A POTENTIAL RECALL, APPARENTLY, A TSB COULD EITHER EXIST OR BE IN THE WORKS THAT ADDRESS THE ISSUE, INSTEAD OF TRYING TO WORK WITH ME ON A SOLUTION, AS USUAL, THE SCAMMERS WERE NOT HELPFUL. AS A RESULT, MY CAR IS CURRENTLY SITTING IN A PEP-BOYS LOT LOCATED AT 101 S MCCLINTOCK DR TEMPE, AZ DUE TO KIAS NEGLIGENCE AND I DEMAND KIA TO LOOK INTO THIS MATTER SINCE I RELY ON MY CAR FOR WORK; WITHOUT MY CAR I DON'T MAKE ANY MONEY. PLEASE CONTACT THE PEPBOYS BELOW 101 S MCCLINTOCK DR TEMPE, AZ 85281 (480) 968-8473 *TR
Corrective Action:
THERE'S GASOLINE LEAKING FROM THE REAR DRIVER SIDE FROM THE BOTTOM OF THE VEHICLE, THIS HAS BEEN A PROBLEM FOR A FEW DAYS. JUST LIKE ANY OTHER RESPONSIBLE CAR OWNER, I TAKE IT TO A SHOP; SINCE I NO LONGER TRUST MARK KIA'S (MY LOCAL KIA DEALERSHIP) SERVICE DEPARTMENT SINCE BEING SCAMMED BY THEM IS A NORMAL OCCURRENCE, I TAKE IT TO A PEP-BOYS NEAR THE DEALERSHIP. THE GENTLEMAN AND HIS MANAGER EXPLAINED TO ME THAT THE FIX IS DOABLE HOWEVER AFTER LITERALLY SPEAKING TO EVERY KIA DEALERSHIP (INCLUDING MARK KIA) AS WELL AS ALL OF THEIR DISTRIBUTORS, THEY LEARNED THAT THE PART TO FIX THE PROBLEM DOESN'T EXIST AT THIS TIME (AS IN NOT SOLD YET). I WAS ALSO INFORMED THAT THE FUEL ASSEMBLY IN GENERAL SHOWS NO WEAR AND TEAR AS WELL AS ANY DAMAGE THAT WOULD CONCLUDE USER ERROR. IN ADDITION, THEY INFORMED ME THAT THE 2017 MODEL HAS THE SAME ISSUE AND AS A RESULT WAS RECALLED, MY RESEARCH CONCLUDED THIS. I CALLED MARK KIA AND ASKED THEM IF THEY WERE AWARE OF A POTENTIAL RECALL, APPARENTLY, A TSB COULD EITHER EXIST OR BE IN THE WORKS THAT ADDRESS THE ISSUE, INSTEAD OF TRYING TO WORK WITH ME ON A SOLUTION, AS USUAL, THE SCAMMERS WERE NOT HELPFUL. AS A RESULT, MY CAR IS CURRENTLY SITTING IN A PEP-BOYS LOT LOCATED AT 101 S MCCLINTOCK DR TEMPE, AZ DUE TO KIAS NEGLIGENCE AND I DEMAND KIA TO LOOK INTO THIS MATTER SINCE I RELY ON MY CAR FOR WORK; WITHOUT MY CAR I DON'T MAKE ANY MONEY. PLEASE CONTACT THE PEPBOYS BELOW 101 S MCCLINTOCK DR TEMPE, AZ 85281 (480) 968-8473 *TR
Additional Notes:
THERE'S GASOLINE LEAKING FROM THE REAR DRIVER SIDE FROM THE BOTTOM OF THE VEHICLE, THIS HAS BEEN A PROBLEM FOR A FEW DAYS. JUST LIKE ANY OTHER RESPONSIBLE CAR OWNER, I TAKE IT TO A SHOP; SINCE I NO LONGER TRUST MARK KIA'S (MY LOCAL KIA DEALERSHIP) SERVICE DEPARTMENT SINCE BEING SCAMMED BY THEM IS A NORMAL OCCURRENCE, I TAKE IT TO A PEP-BOYS NEAR THE DEALERSHIP. THE GENTLEMAN AND HIS MANAGER EXPLAINED TO ME THAT THE FIX IS DOABLE HOWEVER AFTER LITERALLY SPEAKING TO EVERY KIA DEALERSHIP (INCLUDING MARK KIA) AS WELL AS ALL OF THEIR DISTRIBUTORS, THEY LEARNED THAT THE PART TO FIX THE PROBLEM DOESN'T EXIST AT THIS TIME (AS IN NOT SOLD YET). I WAS ALSO INFORMED THAT THE FUEL ASSEMBLY IN GENERAL SHOWS NO WEAR AND TEAR AS WELL AS ANY DAMAGE THAT WOULD CONCLUDE USER ERROR. IN ADDITION, THEY INFORMED ME THAT THE 2017 MODEL HAS THE SAME ISSUE AND AS A RESULT WAS RECALLED, MY RESEARCH CONCLUDED THIS. I CALLED MARK KIA AND ASKED THEM IF THEY WERE AWARE OF A POTENTIAL RECALL, APPARENTLY, A TSB COULD EITHER EXIST OR BE IN THE WORKS THAT ADDRESS THE ISSUE, INSTEAD OF TRYING TO WORK WITH ME ON A SOLUTION, AS USUAL, THE SCAMMERS WERE NOT HELPFUL. AS A RESULT, MY CAR IS CURRENTLY SITTING IN A PEP-BOYS LOT LOCATED AT 101 S MCCLINTOCK DR TEMPE, AZ DUE TO KIAS NEGLIGENCE AND I DEMAND KIA TO LOOK INTO THIS MATTER SINCE I RELY ON MY CAR FOR WORK; WITHOUT MY CAR I DON'T MAKE ANY MONEY. PLEASE CONTACT THE PEPBOYS BELOW 101 S MCCLINTOCK DR TEMPE, AZ 85281 (480) 968-8473 *TR
Mfg Campaign: 11327403
Recall Date: Jun 5, 2020
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY STALLED AND LOST ALL POWER. THE CONTACT STATED THAT SON CALLED HER AND INFORMED HER THAT THE VEHICLE WAS SMOKING. HE WAS ABLE TO PULL TO THE SIDE OF THE ROAD, UPON EXITING THE VEHICLE HE SAW FLAMES COMING FROM UNDER THE VEHICLE. THE CONTACT STATED THAT HE OPENED THE HOOD AND THE FLAMES IMMEDIATELY ENGULFED THE WHOLE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS MADE. THERE WERE NO INJURIES OR MEDICAL ASSISTANCE NEEDED. THE VEHICLE WAS TOWED AND TOTALED. THE CONTACT CONTACTED THE DEALER SUNTRUP KIA SOUTH (6263 S LINDBERGH BLVD, ST. LOUIS, MO 63123 PHONE: (314) 254-8955) WHO STATED THAT THEY WERE NOT LIABLE AND TO CONTACT KIA CONSUMER LINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE A CASE WAS OPENED AS WELL AS AN INVESTIGATION WAS CONDUCTED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY STALLED AND LOST ALL POWER. THE CONTACT STATED THAT SON CALLED HER AND INFORMED HER THAT THE VEHICLE WAS SMOKING. HE WAS ABLE TO PULL TO THE SIDE OF THE ROAD, UPON EXITING THE VEHICLE HE SAW FLAMES COMING FROM UNDER THE VEHICLE. THE CONTACT STATED THAT HE OPENED THE HOOD AND THE FLAMES IMMEDIATELY ENGULFED THE WHOLE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS MADE. THERE WERE NO INJURIES OR MEDICAL ASSISTANCE NEEDED. THE VEHICLE WAS TOWED AND TOTALED. THE CONTACT CONTACTED THE DEALER SUNTRUP KIA SOUTH (6263 S LINDBERGH BLVD, ST. LOUIS, MO 63123 PHONE: (314) 254-8955) WHO STATED THAT THEY WERE NOT LIABLE AND TO CONTACT KIA CONSUMER LINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE A CASE WAS OPENED AS WELL AS AN INVESTIGATION WAS CONDUCTED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY STALLED AND LOST ALL POWER. THE CONTACT STATED THAT SON CALLED HER AND INFORMED HER THAT THE VEHICLE WAS SMOKING. HE WAS ABLE TO PULL TO THE SIDE OF THE ROAD, UPON EXITING THE VEHICLE HE SAW FLAMES COMING FROM UNDER THE VEHICLE. THE CONTACT STATED THAT HE OPENED THE HOOD AND THE FLAMES IMMEDIATELY ENGULFED THE WHOLE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS MADE. THERE WERE NO INJURIES OR MEDICAL ASSISTANCE NEEDED. THE VEHICLE WAS TOWED AND TOTALED. THE CONTACT CONTACTED THE DEALER SUNTRUP KIA SOUTH (6263 S LINDBERGH BLVD, ST. LOUIS, MO 63123 PHONE: (314) 254-8955) WHO STATED THAT THEY WERE NOT LIABLE AND TO CONTACT KIA CONSUMER LINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE A CASE WAS OPENED AS WELL AS AN INVESTIGATION WAS CONDUCTED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11324235
Recall Date: May 12, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY STALLED AND LOST ALL POWER. THE CONTACT STATED THAT SON CALLED HER AND INFORMED HER THAT THE VEHICLE WAS SMOKING. HE WAS ABLE TO PULL TO THE SIDE OF THE ROAD, UPON EXITING THE VEHICLE HE SAW FLAMES COMING FROM UNDER THE VEHICLE. THE CONTACT STATED THAT HE OPENED THE HOOD AND THE FLAMES IMMEDIATELY ENGULFED THE WHOLE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS MADE. THERE WERE NO INJURIES OR MEDICAL ASSISTANCE NEEDED. THE VEHICLE WAS TOWED AND TOTALED. THE CONTACT CONTACTED THE DEALER SUNTRUP KIA SOUTH (6263 S LINDBERGH BLVD, ST. LOUIS, MO 63123 PHONE: (314) 254-8955) WHO STATED THAT THEY WERE NOT LIABLE AND TO CONTACT KIA CONSUMER LINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE A CASE WAS OPENED AS WELL AS AN INVESTIGATION WAS CONDUCTED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY STALLED AND LOST ALL POWER. THE CONTACT STATED THAT SON CALLED HER AND INFORMED HER THAT THE VEHICLE WAS SMOKING. HE WAS ABLE TO PULL TO THE SIDE OF THE ROAD, UPON EXITING THE VEHICLE HE SAW FLAMES COMING FROM UNDER THE VEHICLE. THE CONTACT STATED THAT HE OPENED THE HOOD AND THE FLAMES IMMEDIATELY ENGULFED THE WHOLE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS MADE. THERE WERE NO INJURIES OR MEDICAL ASSISTANCE NEEDED. THE VEHICLE WAS TOWED AND TOTALED. THE CONTACT CONTACTED THE DEALER SUNTRUP KIA SOUTH (6263 S LINDBERGH BLVD, ST. LOUIS, MO 63123 PHONE: (314) 254-8955) WHO STATED THAT THEY WERE NOT LIABLE AND TO CONTACT KIA CONSUMER LINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE A CASE WAS OPENED AS WELL AS AN INVESTIGATION WAS CONDUCTED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY STALLED AND LOST ALL POWER. THE CONTACT STATED THAT SON CALLED HER AND INFORMED HER THAT THE VEHICLE WAS SMOKING. HE WAS ABLE TO PULL TO THE SIDE OF THE ROAD, UPON EXITING THE VEHICLE HE SAW FLAMES COMING FROM UNDER THE VEHICLE. THE CONTACT STATED THAT HE OPENED THE HOOD AND THE FLAMES IMMEDIATELY ENGULFED THE WHOLE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS MADE. THERE WERE NO INJURIES OR MEDICAL ASSISTANCE NEEDED. THE VEHICLE WAS TOWED AND TOTALED. THE CONTACT CONTACTED THE DEALER SUNTRUP KIA SOUTH (6263 S LINDBERGH BLVD, ST. LOUIS, MO 63123 PHONE: (314) 254-8955) WHO STATED THAT THEY WERE NOT LIABLE AND TO CONTACT KIA CONSUMER LINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE A CASE WAS OPENED AS WELL AS AN INVESTIGATION WAS CONDUCTED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11324235
Recall Date: May 12, 2020
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
WHEN DRIVING 40+ MPH, WHEN THE WIND IS BLOWING, THE STEERING BECOMES STICKY, NOTCHY OR JERKY, CALL IT WHAT EVER YOU PLEASE. WHEN TRYING TO ADJUST STEERING SLIGHTLY TO DRIVE IN A STRAIGHT DIRECTION, MY STEERING BECOMES JERKY AND DANGEROUS. KIA REFUSES TO LOOK INTO THIS SERIOUSLY. THEY WANT ME SPENDING HUNDREDS OF DOLLARS TO GET IT DIAGNOSED. BUT HOW WILL IT BE DIAGNOSED WHEN IT ONLY HAPPENS WHEN IT IS WINDY? PLEASE HELP ME WITH THIS.
Corrective Action:
WHEN DRIVING 40+ MPH, WHEN THE WIND IS BLOWING, THE STEERING BECOMES STICKY, NOTCHY OR JERKY, CALL IT WHAT EVER YOU PLEASE. WHEN TRYING TO ADJUST STEERING SLIGHTLY TO DRIVE IN A STRAIGHT DIRECTION, MY STEERING BECOMES JERKY AND DANGEROUS. KIA REFUSES TO LOOK INTO THIS SERIOUSLY. THEY WANT ME SPENDING HUNDREDS OF DOLLARS TO GET IT DIAGNOSED. BUT HOW WILL IT BE DIAGNOSED WHEN IT ONLY HAPPENS WHEN IT IS WINDY? PLEASE HELP ME WITH THIS.
Additional Notes:
WHEN DRIVING 40+ MPH, WHEN THE WIND IS BLOWING, THE STEERING BECOMES STICKY, NOTCHY OR JERKY, CALL IT WHAT EVER YOU PLEASE. WHEN TRYING TO ADJUST STEERING SLIGHTLY TO DRIVE IN A STRAIGHT DIRECTION, MY STEERING BECOMES JERKY AND DANGEROUS. KIA REFUSES TO LOOK INTO THIS SERIOUSLY. THEY WANT ME SPENDING HUNDREDS OF DOLLARS TO GET IT DIAGNOSED. BUT HOW WILL IT BE DIAGNOSED WHEN IT ONLY HAPPENS WHEN IT IS WINDY? PLEASE HELP ME WITH THIS.
Mfg Campaign: 11323128
Recall Date: May 3, 2020
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
STEERING HAS A "NOTCHY" OR "STICKY" FEEL AT HIGHWAY SPEEDS ESPECIALLY WHEN STEERING FROM RIGHT TO LEFT.
Corrective Action:
STEERING HAS A "NOTCHY" OR "STICKY" FEEL AT HIGHWAY SPEEDS ESPECIALLY WHEN STEERING FROM RIGHT TO LEFT.
Additional Notes:
STEERING HAS A "NOTCHY" OR "STICKY" FEEL AT HIGHWAY SPEEDS ESPECIALLY WHEN STEERING FROM RIGHT TO LEFT.
Mfg Campaign: 11318207
Recall Date: Mar 16, 2020
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
STEERING FELT STICKING WHILE DRIVELING ON THE HIGHWAY TOOK IT IN BEEN TOLD IT'S THE STEERING COLUMN.. THIS IS THE SECOND ISSUES I HAVE HAD WITH MY STEERING 6MTHS APART. LAST TIME I WAS TOLD IT WAS SOMETHING IN THE DRIVE TRAIN AN WAS COVERED BY WARRANTY AN THE PART WAS GOING TO BE REPLACED BUT WHEN I TOOK MY CAR IN FOR THE SEC ISSUE I WAS TOLD THEY ONLY DID A SOFT WEAR UPDATE BUT ITS ALSO CALLING FOR ANOTHER SOFTWARE UPDATE
Corrective Action:
STEERING FELT STICKING WHILE DRIVELING ON THE HIGHWAY TOOK IT IN BEEN TOLD IT'S THE STEERING COLUMN.. THIS IS THE SECOND ISSUES I HAVE HAD WITH MY STEERING 6MTHS APART. LAST TIME I WAS TOLD IT WAS SOMETHING IN THE DRIVE TRAIN AN WAS COVERED BY WARRANTY AN THE PART WAS GOING TO BE REPLACED BUT WHEN I TOOK MY CAR IN FOR THE SEC ISSUE I WAS TOLD THEY ONLY DID A SOFT WEAR UPDATE BUT ITS ALSO CALLING FOR ANOTHER SOFTWARE UPDATE
Additional Notes:
STEERING FELT STICKING WHILE DRIVELING ON THE HIGHWAY TOOK IT IN BEEN TOLD IT'S THE STEERING COLUMN.. THIS IS THE SECOND ISSUES I HAVE HAD WITH MY STEERING 6MTHS APART. LAST TIME I WAS TOLD IT WAS SOMETHING IN THE DRIVE TRAIN AN WAS COVERED BY WARRANTY AN THE PART WAS GOING TO BE REPLACED BUT WHEN I TOOK MY CAR IN FOR THE SEC ISSUE I WAS TOLD THEY ONLY DID A SOFT WEAR UPDATE BUT ITS ALSO CALLING FOR ANOTHER SOFTWARE UPDATE
Mfg Campaign: 11296732
Recall Date: Jan 2, 2020
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
CAR HEADLAMPS SHUT OFF WHEN CAR IS IN MOTION, FIRST NOTICED WHEN DRIVING AT NIGHT AS LIGHTS WERE IN AUTO SETTING AND THE DASHBOARD SHOWS THE LIGHT SETTING CHANGE AND THE LIGHTS OUTSIDE CHANGING AS WELL WITH NOTHING BEING TOUCHED. LIGHTS HAVE COMPLETELY SHUT OFF ABOUT 5 TIMES WHEN DRIVING.
Corrective Action:
CAR HEADLAMPS SHUT OFF WHEN CAR IS IN MOTION, FIRST NOTICED WHEN DRIVING AT NIGHT AS LIGHTS WERE IN AUTO SETTING AND THE DASHBOARD SHOWS THE LIGHT SETTING CHANGE AND THE LIGHTS OUTSIDE CHANGING AS WELL WITH NOTHING BEING TOUCHED. LIGHTS HAVE COMPLETELY SHUT OFF ABOUT 5 TIMES WHEN DRIVING.
Additional Notes:
CAR HEADLAMPS SHUT OFF WHEN CAR IS IN MOTION, FIRST NOTICED WHEN DRIVING AT NIGHT AS LIGHTS WERE IN AUTO SETTING AND THE DASHBOARD SHOWS THE LIGHT SETTING CHANGE AND THE LIGHTS OUTSIDE CHANGING AS WELL WITH NOTHING BEING TOUCHED. LIGHTS HAVE COMPLETELY SHUT OFF ABOUT 5 TIMES WHEN DRIVING.
Mfg Campaign: 11292183
Recall Date: Dec 30, 2019
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IN JANUARY 2019 A RECALL WAS DONE ON MY VEHICLE. A FEW DAYS LATER, I WAS TRAVELING OUT OF STATE. I WAS ON THE INTERSTATE DRIVING 70 MILES PER HOUR WHEN THE CAR LOST POWER. LUCKILY THERE WAS NO ONE BEHIND ME. I WAS TOLD THAT THE RECALL SENT THE CAR INTO LIMP MODE BECAUSE THE ENGINE WAS BAD. MY CAR WAS IN THE SHOP FOR OVER 4 MONTHS IN WISCONSIN. I LIVE IN IOWA. LONG STORY SHORT, KIA CAME UP WITH NEW DIAGNOSTIC TESTING AND AFTER 4 MONTHS THEY DECIDED I DID NOT NEED AN ENGINE AND IT WAS MY WIRING HARNESS THAT WAS THE PROBLEM. 2 MONTHS LATER, I WAS DRIVING ON THE INTERSTATE AGAIN WHEN MY VEHICLE DID THE SAME THING MY CAR WENT FROM 70 MPH TO 50 MPH WITHIN SECONDS. I LOOKED IN MY REARVIEW MIRROR AND A SEMI WAS RIGHT BEHIND. THANK GOODNESS THE DRIVER WAS PAYING ATTENTION. HE HAD TO GO ONTO THE SHOULDER OF THE HIGHWAY TO AVOID CRASHING INTO ME. I WAS TOLD THE CAR WAS ONCE AGAIN IN LIMP MODE. IT WAS IN THE SHOP FOR 3 DAYS AND THEY SAID IT NEEDED A NEW KNOCK SENSOR. FAST FORWARD A FEW MORE MONTHS AND MY VEHICLE GOES INTO LIMP MODE FOR THE 3RD TIME. CURRENTLY MY CAR IS STILL IN THE SHOP. IT HAS BEEN THERE FOR 6 WEEKS. I'M BEING TOLD THAT IT NOW NEEDS A NEW COMPUTER, BUT KIA HAS TO WRITE ONE, SO IT COULD BE AWHILE. THIS CAR IS UNSAFE. THE CAR GOING INTO LIMP MODE IS DANGEROUS AND UNSAFE. I HAVE HAD THIS VEHICLE FOR 15 MONTHS AND OF THAT, ITS BEEN IN THE SHOP FOR 6 AND COUNTING.
Corrective Action:
IN JANUARY 2019 A RECALL WAS DONE ON MY VEHICLE. A FEW DAYS LATER, I WAS TRAVELING OUT OF STATE. I WAS ON THE INTERSTATE DRIVING 70 MILES PER HOUR WHEN THE CAR LOST POWER. LUCKILY THERE WAS NO ONE BEHIND ME. I WAS TOLD THAT THE RECALL SENT THE CAR INTO LIMP MODE BECAUSE THE ENGINE WAS BAD. MY CAR WAS IN THE SHOP FOR OVER 4 MONTHS IN WISCONSIN. I LIVE IN IOWA. LONG STORY SHORT, KIA CAME UP WITH NEW DIAGNOSTIC TESTING AND AFTER 4 MONTHS THEY DECIDED I DID NOT NEED AN ENGINE AND IT WAS MY WIRING HARNESS THAT WAS THE PROBLEM. 2 MONTHS LATER, I WAS DRIVING ON THE INTERSTATE AGAIN WHEN MY VEHICLE DID THE SAME THING MY CAR WENT FROM 70 MPH TO 50 MPH WITHIN SECONDS. I LOOKED IN MY REARVIEW MIRROR AND A SEMI WAS RIGHT BEHIND. THANK GOODNESS THE DRIVER WAS PAYING ATTENTION. HE HAD TO GO ONTO THE SHOULDER OF THE HIGHWAY TO AVOID CRASHING INTO ME. I WAS TOLD THE CAR WAS ONCE AGAIN IN LIMP MODE. IT WAS IN THE SHOP FOR 3 DAYS AND THEY SAID IT NEEDED A NEW KNOCK SENSOR. FAST FORWARD A FEW MORE MONTHS AND MY VEHICLE GOES INTO LIMP MODE FOR THE 3RD TIME. CURRENTLY MY CAR IS STILL IN THE SHOP. IT HAS BEEN THERE FOR 6 WEEKS. I'M BEING TOLD THAT IT NOW NEEDS A NEW COMPUTER, BUT KIA HAS TO WRITE ONE, SO IT COULD BE AWHILE. THIS CAR IS UNSAFE. THE CAR GOING INTO LIMP MODE IS DANGEROUS AND UNSAFE. I HAVE HAD THIS VEHICLE FOR 15 MONTHS AND OF THAT, ITS BEEN IN THE SHOP FOR 6 AND COUNTING.
Additional Notes:
IN JANUARY 2019 A RECALL WAS DONE ON MY VEHICLE. A FEW DAYS LATER, I WAS TRAVELING OUT OF STATE. I WAS ON THE INTERSTATE DRIVING 70 MILES PER HOUR WHEN THE CAR LOST POWER. LUCKILY THERE WAS NO ONE BEHIND ME. I WAS TOLD THAT THE RECALL SENT THE CAR INTO LIMP MODE BECAUSE THE ENGINE WAS BAD. MY CAR WAS IN THE SHOP FOR OVER 4 MONTHS IN WISCONSIN. I LIVE IN IOWA. LONG STORY SHORT, KIA CAME UP WITH NEW DIAGNOSTIC TESTING AND AFTER 4 MONTHS THEY DECIDED I DID NOT NEED AN ENGINE AND IT WAS MY WIRING HARNESS THAT WAS THE PROBLEM. 2 MONTHS LATER, I WAS DRIVING ON THE INTERSTATE AGAIN WHEN MY VEHICLE DID THE SAME THING MY CAR WENT FROM 70 MPH TO 50 MPH WITHIN SECONDS. I LOOKED IN MY REARVIEW MIRROR AND A SEMI WAS RIGHT BEHIND. THANK GOODNESS THE DRIVER WAS PAYING ATTENTION. HE HAD TO GO ONTO THE SHOULDER OF THE HIGHWAY TO AVOID CRASHING INTO ME. I WAS TOLD THE CAR WAS ONCE AGAIN IN LIMP MODE. IT WAS IN THE SHOP FOR 3 DAYS AND THEY SAID IT NEEDED A NEW KNOCK SENSOR. FAST FORWARD A FEW MORE MONTHS AND MY VEHICLE GOES INTO LIMP MODE FOR THE 3RD TIME. CURRENTLY MY CAR IS STILL IN THE SHOP. IT HAS BEEN THERE FOR 6 WEEKS. I'M BEING TOLD THAT IT NOW NEEDS A NEW COMPUTER, BUT KIA HAS TO WRITE ONE, SO IT COULD BE AWHILE. THIS CAR IS UNSAFE. THE CAR GOING INTO LIMP MODE IS DANGEROUS AND UNSAFE. I HAVE HAD THIS VEHICLE FOR 15 MONTHS AND OF THAT, ITS BEEN IN THE SHOP FOR 6 AND COUNTING.
Mfg Campaign: 11270532
Recall Date: Oct 23, 2019
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
IN JANUARY 2019 A RECALL WAS DONE ON MY VEHICLE. A FEW DAYS LATER, I WAS TRAVELING OUT OF STATE. I WAS ON THE INTERSTATE DRIVING 70 MILES PER HOUR WHEN THE CAR LOST POWER. LUCKILY THERE WAS NO ONE BEHIND ME. I WAS TOLD THAT THE RECALL SENT THE CAR INTO LIMP MODE BECAUSE THE ENGINE WAS BAD. MY CAR WAS IN THE SHOP FOR OVER 4 MONTHS IN WISCONSIN. I LIVE IN IOWA. LONG STORY SHORT, KIA CAME UP WITH NEW DIAGNOSTIC TESTING AND AFTER 4 MONTHS THEY DECIDED I DID NOT NEED AN ENGINE AND IT WAS MY WIRING HARNESS THAT WAS THE PROBLEM. 2 MONTHS LATER, I WAS DRIVING ON THE INTERSTATE AGAIN WHEN MY VEHICLE DID THE SAME THING MY CAR WENT FROM 70 MPH TO 50 MPH WITHIN SECONDS. I LOOKED IN MY REARVIEW MIRROR AND A SEMI WAS RIGHT BEHIND. THANK GOODNESS THE DRIVER WAS PAYING ATTENTION. HE HAD TO GO ONTO THE SHOULDER OF THE HIGHWAY TO AVOID CRASHING INTO ME. I WAS TOLD THE CAR WAS ONCE AGAIN IN LIMP MODE. IT WAS IN THE SHOP FOR 3 DAYS AND THEY SAID IT NEEDED A NEW KNOCK SENSOR. FAST FORWARD A FEW MORE MONTHS AND MY VEHICLE GOES INTO LIMP MODE FOR THE 3RD TIME. CURRENTLY MY CAR IS STILL IN THE SHOP. IT HAS BEEN THERE FOR 6 WEEKS. I'M BEING TOLD THAT IT NOW NEEDS A NEW COMPUTER, BUT KIA HAS TO WRITE ONE, SO IT COULD BE AWHILE. THIS CAR IS UNSAFE. THE CAR GOING INTO LIMP MODE IS DANGEROUS AND UNSAFE. I HAVE HAD THIS VEHICLE FOR 15 MONTHS AND OF THAT, ITS BEEN IN THE SHOP FOR 6 AND COUNTING.
Corrective Action:
IN JANUARY 2019 A RECALL WAS DONE ON MY VEHICLE. A FEW DAYS LATER, I WAS TRAVELING OUT OF STATE. I WAS ON THE INTERSTATE DRIVING 70 MILES PER HOUR WHEN THE CAR LOST POWER. LUCKILY THERE WAS NO ONE BEHIND ME. I WAS TOLD THAT THE RECALL SENT THE CAR INTO LIMP MODE BECAUSE THE ENGINE WAS BAD. MY CAR WAS IN THE SHOP FOR OVER 4 MONTHS IN WISCONSIN. I LIVE IN IOWA. LONG STORY SHORT, KIA CAME UP WITH NEW DIAGNOSTIC TESTING AND AFTER 4 MONTHS THEY DECIDED I DID NOT NEED AN ENGINE AND IT WAS MY WIRING HARNESS THAT WAS THE PROBLEM. 2 MONTHS LATER, I WAS DRIVING ON THE INTERSTATE AGAIN WHEN MY VEHICLE DID THE SAME THING MY CAR WENT FROM 70 MPH TO 50 MPH WITHIN SECONDS. I LOOKED IN MY REARVIEW MIRROR AND A SEMI WAS RIGHT BEHIND. THANK GOODNESS THE DRIVER WAS PAYING ATTENTION. HE HAD TO GO ONTO THE SHOULDER OF THE HIGHWAY TO AVOID CRASHING INTO ME. I WAS TOLD THE CAR WAS ONCE AGAIN IN LIMP MODE. IT WAS IN THE SHOP FOR 3 DAYS AND THEY SAID IT NEEDED A NEW KNOCK SENSOR. FAST FORWARD A FEW MORE MONTHS AND MY VEHICLE GOES INTO LIMP MODE FOR THE 3RD TIME. CURRENTLY MY CAR IS STILL IN THE SHOP. IT HAS BEEN THERE FOR 6 WEEKS. I'M BEING TOLD THAT IT NOW NEEDS A NEW COMPUTER, BUT KIA HAS TO WRITE ONE, SO IT COULD BE AWHILE. THIS CAR IS UNSAFE. THE CAR GOING INTO LIMP MODE IS DANGEROUS AND UNSAFE. I HAVE HAD THIS VEHICLE FOR 15 MONTHS AND OF THAT, ITS BEEN IN THE SHOP FOR 6 AND COUNTING.
Additional Notes:
IN JANUARY 2019 A RECALL WAS DONE ON MY VEHICLE. A FEW DAYS LATER, I WAS TRAVELING OUT OF STATE. I WAS ON THE INTERSTATE DRIVING 70 MILES PER HOUR WHEN THE CAR LOST POWER. LUCKILY THERE WAS NO ONE BEHIND ME. I WAS TOLD THAT THE RECALL SENT THE CAR INTO LIMP MODE BECAUSE THE ENGINE WAS BAD. MY CAR WAS IN THE SHOP FOR OVER 4 MONTHS IN WISCONSIN. I LIVE IN IOWA. LONG STORY SHORT, KIA CAME UP WITH NEW DIAGNOSTIC TESTING AND AFTER 4 MONTHS THEY DECIDED I DID NOT NEED AN ENGINE AND IT WAS MY WIRING HARNESS THAT WAS THE PROBLEM. 2 MONTHS LATER, I WAS DRIVING ON THE INTERSTATE AGAIN WHEN MY VEHICLE DID THE SAME THING MY CAR WENT FROM 70 MPH TO 50 MPH WITHIN SECONDS. I LOOKED IN MY REARVIEW MIRROR AND A SEMI WAS RIGHT BEHIND. THANK GOODNESS THE DRIVER WAS PAYING ATTENTION. HE HAD TO GO ONTO THE SHOULDER OF THE HIGHWAY TO AVOID CRASHING INTO ME. I WAS TOLD THE CAR WAS ONCE AGAIN IN LIMP MODE. IT WAS IN THE SHOP FOR 3 DAYS AND THEY SAID IT NEEDED A NEW KNOCK SENSOR. FAST FORWARD A FEW MORE MONTHS AND MY VEHICLE GOES INTO LIMP MODE FOR THE 3RD TIME. CURRENTLY MY CAR IS STILL IN THE SHOP. IT HAS BEEN THERE FOR 6 WEEKS. I'M BEING TOLD THAT IT NOW NEEDS A NEW COMPUTER, BUT KIA HAS TO WRITE ONE, SO IT COULD BE AWHILE. THIS CAR IS UNSAFE. THE CAR GOING INTO LIMP MODE IS DANGEROUS AND UNSAFE. I HAVE HAD THIS VEHICLE FOR 15 MONTHS AND OF THAT, ITS BEEN IN THE SHOP FOR 6 AND COUNTING.
Mfg Campaign: 11270532
Recall Date: Oct 23, 2019
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING BACK HOME I HAD TOO WORK IN RODEO CALIFORNIA HALF THE WAY EVERYTHING WAS GOING GREAT I HAD MY 3 CHILDREN WITH ME MY CAR DIDN'T GAVE ME ANY WARNING NO CHECK ENGINE LIGHT.,NO WHITE SMOKE , I WAS PASSING THE DODGER STADIUM WHEN SUDDENLY MY 2018 SORENTO JUST SHUT DOWN ALMOST GOT HIT I WAS ABOUT TOO ENTER THE 710 AND NOOOOO I DIDNT EVEN GOT A CHANCE TO GET OUT THE I-5 SOUTH I CHECKED THE WATER IT WAS FULL OIL WAS OK NO SMOKE NO OVER HEATING ONES THE CAR SHUT DOWN I TRY TOO STOP SINCE WHEN PASSING DODGER STADIUM IN GOING DOWN HILL THE DAMM BREAKS DIDNT WORK GOD WAS ON MY SIDE I STOP THE CAR THE DASH BOARD TURN ON AND OFF THE ENGINE HOW EVER NEVER TURNED BACK ON. I WAITED FOR 5 HOURS FOR KIA ROADSIDE SERVICE 60 MINUTES TURNED UP TOO BE 5 HRS ITS FUNNY I GOT THAT 2018 BECAUSE I DIDN'T WANT TO BE HAVING PROBLEMS LIKE THIS ONE I THOUGHT HEY A NEW CAR WOULD BE GREAT FOR THE FAMILY ...NOPE I SHOULD HAD NEVER GOT THAT CAR LOVE MY CHEVROLET SILVERADO NOTHING LIKE CHEVY
Corrective Action:
I WAS DRIVING BACK HOME I HAD TOO WORK IN RODEO CALIFORNIA HALF THE WAY EVERYTHING WAS GOING GREAT I HAD MY 3 CHILDREN WITH ME MY CAR DIDN'T GAVE ME ANY WARNING NO CHECK ENGINE LIGHT.,NO WHITE SMOKE , I WAS PASSING THE DODGER STADIUM WHEN SUDDENLY MY 2018 SORENTO JUST SHUT DOWN ALMOST GOT HIT I WAS ABOUT TOO ENTER THE 710 AND NOOOOO I DIDNT EVEN GOT A CHANCE TO GET OUT THE I-5 SOUTH I CHECKED THE WATER IT WAS FULL OIL WAS OK NO SMOKE NO OVER HEATING ONES THE CAR SHUT DOWN I TRY TOO STOP SINCE WHEN PASSING DODGER STADIUM IN GOING DOWN HILL THE DAMM BREAKS DIDNT WORK GOD WAS ON MY SIDE I STOP THE CAR THE DASH BOARD TURN ON AND OFF THE ENGINE HOW EVER NEVER TURNED BACK ON. I WAITED FOR 5 HOURS FOR KIA ROADSIDE SERVICE 60 MINUTES TURNED UP TOO BE 5 HRS ITS FUNNY I GOT THAT 2018 BECAUSE I DIDN'T WANT TO BE HAVING PROBLEMS LIKE THIS ONE I THOUGHT HEY A NEW CAR WOULD BE GREAT FOR THE FAMILY ...NOPE I SHOULD HAD NEVER GOT THAT CAR LOVE MY CHEVROLET SILVERADO NOTHING LIKE CHEVY
Additional Notes:
I WAS DRIVING BACK HOME I HAD TOO WORK IN RODEO CALIFORNIA HALF THE WAY EVERYTHING WAS GOING GREAT I HAD MY 3 CHILDREN WITH ME MY CAR DIDN'T GAVE ME ANY WARNING NO CHECK ENGINE LIGHT.,NO WHITE SMOKE , I WAS PASSING THE DODGER STADIUM WHEN SUDDENLY MY 2018 SORENTO JUST SHUT DOWN ALMOST GOT HIT I WAS ABOUT TOO ENTER THE 710 AND NOOOOO I DIDNT EVEN GOT A CHANCE TO GET OUT THE I-5 SOUTH I CHECKED THE WATER IT WAS FULL OIL WAS OK NO SMOKE NO OVER HEATING ONES THE CAR SHUT DOWN I TRY TOO STOP SINCE WHEN PASSING DODGER STADIUM IN GOING DOWN HILL THE DAMM BREAKS DIDNT WORK GOD WAS ON MY SIDE I STOP THE CAR THE DASH BOARD TURN ON AND OFF THE ENGINE HOW EVER NEVER TURNED BACK ON. I WAITED FOR 5 HOURS FOR KIA ROADSIDE SERVICE 60 MINUTES TURNED UP TOO BE 5 HRS ITS FUNNY I GOT THAT 2018 BECAUSE I DIDN'T WANT TO BE HAVING PROBLEMS LIKE THIS ONE I THOUGHT HEY A NEW CAR WOULD BE GREAT FOR THE FAMILY ...NOPE I SHOULD HAD NEVER GOT THAT CAR LOVE MY CHEVROLET SILVERADO NOTHING LIKE CHEVY
Mfg Campaign: 11246317
Recall Date: Aug 26, 2019
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I WAS DRIVING BACK HOME I HAD TOO WORK IN RODEO CALIFORNIA HALF THE WAY EVERYTHING WAS GOING GREAT I HAD MY 3 CHILDREN WITH ME MY CAR DIDN'T GAVE ME ANY WARNING NO CHECK ENGINE LIGHT.,NO WHITE SMOKE , I WAS PASSING THE DODGER STADIUM WHEN SUDDENLY MY 2018 SORENTO JUST SHUT DOWN ALMOST GOT HIT I WAS ABOUT TOO ENTER THE 710 AND NOOOOO I DIDNT EVEN GOT A CHANCE TO GET OUT THE I-5 SOUTH I CHECKED THE WATER IT WAS FULL OIL WAS OK NO SMOKE NO OVER HEATING ONES THE CAR SHUT DOWN I TRY TOO STOP SINCE WHEN PASSING DODGER STADIUM IN GOING DOWN HILL THE DAMM BREAKS DIDNT WORK GOD WAS ON MY SIDE I STOP THE CAR THE DASH BOARD TURN ON AND OFF THE ENGINE HOW EVER NEVER TURNED BACK ON. I WAITED FOR 5 HOURS FOR KIA ROADSIDE SERVICE 60 MINUTES TURNED UP TOO BE 5 HRS ITS FUNNY I GOT THAT 2018 BECAUSE I DIDN'T WANT TO BE HAVING PROBLEMS LIKE THIS ONE I THOUGHT HEY A NEW CAR WOULD BE GREAT FOR THE FAMILY ...NOPE I SHOULD HAD NEVER GOT THAT CAR LOVE MY CHEVROLET SILVERADO NOTHING LIKE CHEVY
Corrective Action:
I WAS DRIVING BACK HOME I HAD TOO WORK IN RODEO CALIFORNIA HALF THE WAY EVERYTHING WAS GOING GREAT I HAD MY 3 CHILDREN WITH ME MY CAR DIDN'T GAVE ME ANY WARNING NO CHECK ENGINE LIGHT.,NO WHITE SMOKE , I WAS PASSING THE DODGER STADIUM WHEN SUDDENLY MY 2018 SORENTO JUST SHUT DOWN ALMOST GOT HIT I WAS ABOUT TOO ENTER THE 710 AND NOOOOO I DIDNT EVEN GOT A CHANCE TO GET OUT THE I-5 SOUTH I CHECKED THE WATER IT WAS FULL OIL WAS OK NO SMOKE NO OVER HEATING ONES THE CAR SHUT DOWN I TRY TOO STOP SINCE WHEN PASSING DODGER STADIUM IN GOING DOWN HILL THE DAMM BREAKS DIDNT WORK GOD WAS ON MY SIDE I STOP THE CAR THE DASH BOARD TURN ON AND OFF THE ENGINE HOW EVER NEVER TURNED BACK ON. I WAITED FOR 5 HOURS FOR KIA ROADSIDE SERVICE 60 MINUTES TURNED UP TOO BE 5 HRS ITS FUNNY I GOT THAT 2018 BECAUSE I DIDN'T WANT TO BE HAVING PROBLEMS LIKE THIS ONE I THOUGHT HEY A NEW CAR WOULD BE GREAT FOR THE FAMILY ...NOPE I SHOULD HAD NEVER GOT THAT CAR LOVE MY CHEVROLET SILVERADO NOTHING LIKE CHEVY
Additional Notes:
I WAS DRIVING BACK HOME I HAD TOO WORK IN RODEO CALIFORNIA HALF THE WAY EVERYTHING WAS GOING GREAT I HAD MY 3 CHILDREN WITH ME MY CAR DIDN'T GAVE ME ANY WARNING NO CHECK ENGINE LIGHT.,NO WHITE SMOKE , I WAS PASSING THE DODGER STADIUM WHEN SUDDENLY MY 2018 SORENTO JUST SHUT DOWN ALMOST GOT HIT I WAS ABOUT TOO ENTER THE 710 AND NOOOOO I DIDNT EVEN GOT A CHANCE TO GET OUT THE I-5 SOUTH I CHECKED THE WATER IT WAS FULL OIL WAS OK NO SMOKE NO OVER HEATING ONES THE CAR SHUT DOWN I TRY TOO STOP SINCE WHEN PASSING DODGER STADIUM IN GOING DOWN HILL THE DAMM BREAKS DIDNT WORK GOD WAS ON MY SIDE I STOP THE CAR THE DASH BOARD TURN ON AND OFF THE ENGINE HOW EVER NEVER TURNED BACK ON. I WAITED FOR 5 HOURS FOR KIA ROADSIDE SERVICE 60 MINUTES TURNED UP TOO BE 5 HRS ITS FUNNY I GOT THAT 2018 BECAUSE I DIDN'T WANT TO BE HAVING PROBLEMS LIKE THIS ONE I THOUGHT HEY A NEW CAR WOULD BE GREAT FOR THE FAMILY ...NOPE I SHOULD HAD NEVER GOT THAT CAR LOVE MY CHEVROLET SILVERADO NOTHING LIKE CHEVY
Mfg Campaign: 11246317
Recall Date: Aug 26, 2019
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING BACK HOME I HAD TOO WORK IN RODEO CALIFORNIA HALF THE WAY EVERYTHING WAS GOING GREAT I HAD MY 3 CHILDREN WITH ME MY CAR DIDN'T GAVE ME ANY WARNING NO CHECK ENGINE LIGHT.,NO WHITE SMOKE , I WAS PASSING THE DODGER STADIUM WHEN SUDDENLY MY 2018 SORENTO JUST SHUT DOWN ALMOST GOT HIT I WAS ABOUT TOO ENTER THE 710 AND NOOOOO I DIDNT EVEN GOT A CHANCE TO GET OUT THE I-5 SOUTH I CHECKED THE WATER IT WAS FULL OIL WAS OK NO SMOKE NO OVER HEATING ONES THE CAR SHUT DOWN I TRY TOO STOP SINCE WHEN PASSING DODGER STADIUM IN GOING DOWN HILL THE DAMM BREAKS DIDNT WORK GOD WAS ON MY SIDE I STOP THE CAR THE DASH BOARD TURN ON AND OFF THE ENGINE HOW EVER NEVER TURNED BACK ON. I WAITED FOR 5 HOURS FOR KIA ROADSIDE SERVICE 60 MINUTES TURNED UP TOO BE 5 HRS ITS FUNNY I GOT THAT 2018 BECAUSE I DIDN'T WANT TO BE HAVING PROBLEMS LIKE THIS ONE I THOUGHT HEY A NEW CAR WOULD BE GREAT FOR THE FAMILY ...NOPE I SHOULD HAD NEVER GOT THAT CAR LOVE MY CHEVROLET SILVERADO NOTHING LIKE CHEVY
Corrective Action:
I WAS DRIVING BACK HOME I HAD TOO WORK IN RODEO CALIFORNIA HALF THE WAY EVERYTHING WAS GOING GREAT I HAD MY 3 CHILDREN WITH ME MY CAR DIDN'T GAVE ME ANY WARNING NO CHECK ENGINE LIGHT.,NO WHITE SMOKE , I WAS PASSING THE DODGER STADIUM WHEN SUDDENLY MY 2018 SORENTO JUST SHUT DOWN ALMOST GOT HIT I WAS ABOUT TOO ENTER THE 710 AND NOOOOO I DIDNT EVEN GOT A CHANCE TO GET OUT THE I-5 SOUTH I CHECKED THE WATER IT WAS FULL OIL WAS OK NO SMOKE NO OVER HEATING ONES THE CAR SHUT DOWN I TRY TOO STOP SINCE WHEN PASSING DODGER STADIUM IN GOING DOWN HILL THE DAMM BREAKS DIDNT WORK GOD WAS ON MY SIDE I STOP THE CAR THE DASH BOARD TURN ON AND OFF THE ENGINE HOW EVER NEVER TURNED BACK ON. I WAITED FOR 5 HOURS FOR KIA ROADSIDE SERVICE 60 MINUTES TURNED UP TOO BE 5 HRS ITS FUNNY I GOT THAT 2018 BECAUSE I DIDN'T WANT TO BE HAVING PROBLEMS LIKE THIS ONE I THOUGHT HEY A NEW CAR WOULD BE GREAT FOR THE FAMILY ...NOPE I SHOULD HAD NEVER GOT THAT CAR LOVE MY CHEVROLET SILVERADO NOTHING LIKE CHEVY
Additional Notes:
I WAS DRIVING BACK HOME I HAD TOO WORK IN RODEO CALIFORNIA HALF THE WAY EVERYTHING WAS GOING GREAT I HAD MY 3 CHILDREN WITH ME MY CAR DIDN'T GAVE ME ANY WARNING NO CHECK ENGINE LIGHT.,NO WHITE SMOKE , I WAS PASSING THE DODGER STADIUM WHEN SUDDENLY MY 2018 SORENTO JUST SHUT DOWN ALMOST GOT HIT I WAS ABOUT TOO ENTER THE 710 AND NOOOOO I DIDNT EVEN GOT A CHANCE TO GET OUT THE I-5 SOUTH I CHECKED THE WATER IT WAS FULL OIL WAS OK NO SMOKE NO OVER HEATING ONES THE CAR SHUT DOWN I TRY TOO STOP SINCE WHEN PASSING DODGER STADIUM IN GOING DOWN HILL THE DAMM BREAKS DIDNT WORK GOD WAS ON MY SIDE I STOP THE CAR THE DASH BOARD TURN ON AND OFF THE ENGINE HOW EVER NEVER TURNED BACK ON. I WAITED FOR 5 HOURS FOR KIA ROADSIDE SERVICE 60 MINUTES TURNED UP TOO BE 5 HRS ITS FUNNY I GOT THAT 2018 BECAUSE I DIDN'T WANT TO BE HAVING PROBLEMS LIKE THIS ONE I THOUGHT HEY A NEW CAR WOULD BE GREAT FOR THE FAMILY ...NOPE I SHOULD HAD NEVER GOT THAT CAR LOVE MY CHEVROLET SILVERADO NOTHING LIKE CHEVY
Mfg Campaign: 11246317
Recall Date: Aug 26, 2019
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON 8-23-19 AT APPROX. O805HRS I ARRIVED AT MY DESTINATION AND PARKED MY KIA SORENTO. I HAD DRIVEN THE KIA SORENTO FROM MY RESIDENCE TO VANCOUVER, WA AND DURING THIS TRAVEL PERIOD THE KIA SORENTO FUNCTIONED AS USUAL WITH NO INDICATION OF MECHANICAL, ELECTRICAL OR FUNCTIONALITY OF THE VEHICLE. I PARKED THE KIA AND ENTERED THE BUILDING. AT APPROX. 0840 A CO-WORKER INDICATED THE KIA HAD SMOKE COMING FROM THE KIA'S ENGINE COMPARTMENT. I EXITED THE BUILDING TO SEE A SMALL HAZE OF SMOKE COMING FROM THE ENGINE COMPARTMENT, WHICH BEGAN TO INCREASE. I USED A FIRE EXTINGUISHER IN AN ATTEMPT TO NEUTRALIZE THE FIRE, WHICH ONLY SUPPRESSED IT FOR A SHORT TIME AND I DIDN'T OPEN THE ENGINE HOOD DUE TO POTENTIAL EXPOSURE TO FIRE OR EXPLOSIONS. THE ENGINE FIRE CONTINUED TO INCREASE IN SIZE AND I ATTEMPTED WITH ANOTHER FIRE EXTINGUISHER, WHICH WASN'T EFFECTIVE DUE TO SIZE, HEAT AND ACCESSIBILITY OF THE FULL ENGINE COMPARTMENT. VANCOUVER FIRE LATER ARRIVED AND EXTINGUISHED THE ENGINE FIRE CONTINUED WITHIN THE KIA'S ENGINE COMPARTMENT.
Corrective Action:
ON 8-23-19 AT APPROX. O805HRS I ARRIVED AT MY DESTINATION AND PARKED MY KIA SORENTO. I HAD DRIVEN THE KIA SORENTO FROM MY RESIDENCE TO VANCOUVER, WA AND DURING THIS TRAVEL PERIOD THE KIA SORENTO FUNCTIONED AS USUAL WITH NO INDICATION OF MECHANICAL, ELECTRICAL OR FUNCTIONALITY OF THE VEHICLE. I PARKED THE KIA AND ENTERED THE BUILDING. AT APPROX. 0840 A CO-WORKER INDICATED THE KIA HAD SMOKE COMING FROM THE KIA'S ENGINE COMPARTMENT. I EXITED THE BUILDING TO SEE A SMALL HAZE OF SMOKE COMING FROM THE ENGINE COMPARTMENT, WHICH BEGAN TO INCREASE. I USED A FIRE EXTINGUISHER IN AN ATTEMPT TO NEUTRALIZE THE FIRE, WHICH ONLY SUPPRESSED IT FOR A SHORT TIME AND I DIDN'T OPEN THE ENGINE HOOD DUE TO POTENTIAL EXPOSURE TO FIRE OR EXPLOSIONS. THE ENGINE FIRE CONTINUED TO INCREASE IN SIZE AND I ATTEMPTED WITH ANOTHER FIRE EXTINGUISHER, WHICH WASN'T EFFECTIVE DUE TO SIZE, HEAT AND ACCESSIBILITY OF THE FULL ENGINE COMPARTMENT. VANCOUVER FIRE LATER ARRIVED AND EXTINGUISHED THE ENGINE FIRE CONTINUED WITHIN THE KIA'S ENGINE COMPARTMENT.
Additional Notes:
ON 8-23-19 AT APPROX. O805HRS I ARRIVED AT MY DESTINATION AND PARKED MY KIA SORENTO. I HAD DRIVEN THE KIA SORENTO FROM MY RESIDENCE TO VANCOUVER, WA AND DURING THIS TRAVEL PERIOD THE KIA SORENTO FUNCTIONED AS USUAL WITH NO INDICATION OF MECHANICAL, ELECTRICAL OR FUNCTIONALITY OF THE VEHICLE. I PARKED THE KIA AND ENTERED THE BUILDING. AT APPROX. 0840 A CO-WORKER INDICATED THE KIA HAD SMOKE COMING FROM THE KIA'S ENGINE COMPARTMENT. I EXITED THE BUILDING TO SEE A SMALL HAZE OF SMOKE COMING FROM THE ENGINE COMPARTMENT, WHICH BEGAN TO INCREASE. I USED A FIRE EXTINGUISHER IN AN ATTEMPT TO NEUTRALIZE THE FIRE, WHICH ONLY SUPPRESSED IT FOR A SHORT TIME AND I DIDN'T OPEN THE ENGINE HOOD DUE TO POTENTIAL EXPOSURE TO FIRE OR EXPLOSIONS. THE ENGINE FIRE CONTINUED TO INCREASE IN SIZE AND I ATTEMPTED WITH ANOTHER FIRE EXTINGUISHER, WHICH WASN'T EFFECTIVE DUE TO SIZE, HEAT AND ACCESSIBILITY OF THE FULL ENGINE COMPARTMENT. VANCOUVER FIRE LATER ARRIVED AND EXTINGUISHED THE ENGINE FIRE CONTINUED WITHIN THE KIA'S ENGINE COMPARTMENT.
Mfg Campaign: 11246461
Recall Date: Aug 26, 2019
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
VEHICLE WAS IN A PARKED STATIONARY POSITION, TRIED TO OPEN SUN ROOF AND HEARD A LOUD POP NOISE. PANORAMIC SUNROOF GLASS CRACKED HORIZONTALLY CLEAR ACROSS ROOF AND MET WITH GLASS PARTICLES ALL OVER.
Corrective Action:
VEHICLE WAS IN A PARKED STATIONARY POSITION, TRIED TO OPEN SUN ROOF AND HEARD A LOUD POP NOISE. PANORAMIC SUNROOF GLASS CRACKED HORIZONTALLY CLEAR ACROSS ROOF AND MET WITH GLASS PARTICLES ALL OVER.
Additional Notes:
VEHICLE WAS IN A PARKED STATIONARY POSITION, TRIED TO OPEN SUN ROOF AND HEARD A LOUD POP NOISE. PANORAMIC SUNROOF GLASS CRACKED HORIZONTALLY CLEAR ACROSS ROOF AND MET WITH GLASS PARTICLES ALL OVER.
Mfg Campaign: 11246592
Recall Date: Aug 26, 2019
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
THE STEERING IS NOTCHY AT FREEWAY SPEEDS 50 MPH. ATHE CAR CANNOT BE HELD IN STRAIGHT DIRECTION BY MAKING SMALL CORRECTIONS TO THE STEERING WHEEL. ANY STEERING CORRECTIONS MADE ARE MET WITH HEAVY RESISTANCE THEN STEERING WILL MOVE INSTANTLY TO WHAT FEELS LIKE A NOTCH. THIS CAUSES THE DRIVER TO MAKE ANOTHER CORRECTION IN THE OTHER DIRECTION. AGAIN, THIS CORRECTION IS MET WITH HEAVY RESISTANCE AND THEN INSTANTLY JUMPS TO WHAT FEELS LIKE A NOTCH. THIS CORRECTION CAUSES STEERING TO BE ERRATIC AND FATIGUES THE DRIVER WHO MUST MAKE CORRECTIONS EVERY FEW SECONDS LEADING TO AN OVER CORRECTION. AT HIGHWAY SPEEDS, IT CAUSES THE DRIVING TO BE UNSAFE AS THE VEHICLE IS CONSTANTLY WEAVING. KIA KNOWS ABOUT THIS PROBLEM AFFECTING MANY OF THERE VEHICLES, BUT THERE HAS OF YET BEEN NO RECALL. BUT, IT IS A VERY REAL SAFETY CONCERN, AS IT FATIGUES THE DRIVER FROM THE CONSTANT OVER CORRECTIONS, AND CAUSES THE DRIVING TO BE ERRATIC.
Corrective Action:
THE STEERING IS NOTCHY AT FREEWAY SPEEDS 50 MPH. ATHE CAR CANNOT BE HELD IN STRAIGHT DIRECTION BY MAKING SMALL CORRECTIONS TO THE STEERING WHEEL. ANY STEERING CORRECTIONS MADE ARE MET WITH HEAVY RESISTANCE THEN STEERING WILL MOVE INSTANTLY TO WHAT FEELS LIKE A NOTCH. THIS CAUSES THE DRIVER TO MAKE ANOTHER CORRECTION IN THE OTHER DIRECTION. AGAIN, THIS CORRECTION IS MET WITH HEAVY RESISTANCE AND THEN INSTANTLY JUMPS TO WHAT FEELS LIKE A NOTCH. THIS CORRECTION CAUSES STEERING TO BE ERRATIC AND FATIGUES THE DRIVER WHO MUST MAKE CORRECTIONS EVERY FEW SECONDS LEADING TO AN OVER CORRECTION. AT HIGHWAY SPEEDS, IT CAUSES THE DRIVING TO BE UNSAFE AS THE VEHICLE IS CONSTANTLY WEAVING. KIA KNOWS ABOUT THIS PROBLEM AFFECTING MANY OF THERE VEHICLES, BUT THERE HAS OF YET BEEN NO RECALL. BUT, IT IS A VERY REAL SAFETY CONCERN, AS IT FATIGUES THE DRIVER FROM THE CONSTANT OVER CORRECTIONS, AND CAUSES THE DRIVING TO BE ERRATIC.
Additional Notes:
THE STEERING IS NOTCHY AT FREEWAY SPEEDS 50 MPH. ATHE CAR CANNOT BE HELD IN STRAIGHT DIRECTION BY MAKING SMALL CORRECTIONS TO THE STEERING WHEEL. ANY STEERING CORRECTIONS MADE ARE MET WITH HEAVY RESISTANCE THEN STEERING WILL MOVE INSTANTLY TO WHAT FEELS LIKE A NOTCH. THIS CAUSES THE DRIVER TO MAKE ANOTHER CORRECTION IN THE OTHER DIRECTION. AGAIN, THIS CORRECTION IS MET WITH HEAVY RESISTANCE AND THEN INSTANTLY JUMPS TO WHAT FEELS LIKE A NOTCH. THIS CORRECTION CAUSES STEERING TO BE ERRATIC AND FATIGUES THE DRIVER WHO MUST MAKE CORRECTIONS EVERY FEW SECONDS LEADING TO AN OVER CORRECTION. AT HIGHWAY SPEEDS, IT CAUSES THE DRIVING TO BE UNSAFE AS THE VEHICLE IS CONSTANTLY WEAVING. KIA KNOWS ABOUT THIS PROBLEM AFFECTING MANY OF THERE VEHICLES, BUT THERE HAS OF YET BEEN NO RECALL. BUT, IT IS A VERY REAL SAFETY CONCERN, AS IT FATIGUES THE DRIVER FROM THE CONSTANT OVER CORRECTIONS, AND CAUSES THE DRIVING TO BE ERRATIC.
Mfg Campaign: 11245129
Recall Date: Aug 19, 2019
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
AFTER THE SOFTWARE UPDATE, MY KIA HAD ISSUES WITH THE KNOCK SENSOR. SO, WILL THIS VEHICLE HAS ISSUES FOR THE REST OF THE ENGINES LIFE? I AM HOPING TO DRIVE THIS CAR FOR MORE THAN 100,000 MILES. IS THIS JUST A COINCIDENCE THAT THE SENSOR WAS BAD RIGHT AFTER THE UPDATE? THE CAR WENT INTO LIMP MODE AFTER A LOUD CLUNK. GLAD I WAS CLOSE TO HOME!
Corrective Action:
AFTER THE SOFTWARE UPDATE, MY KIA HAD ISSUES WITH THE KNOCK SENSOR. SO, WILL THIS VEHICLE HAS ISSUES FOR THE REST OF THE ENGINES LIFE? I AM HOPING TO DRIVE THIS CAR FOR MORE THAN 100,000 MILES. IS THIS JUST A COINCIDENCE THAT THE SENSOR WAS BAD RIGHT AFTER THE UPDATE? THE CAR WENT INTO LIMP MODE AFTER A LOUD CLUNK. GLAD I WAS CLOSE TO HOME!
Additional Notes:
AFTER THE SOFTWARE UPDATE, MY KIA HAD ISSUES WITH THE KNOCK SENSOR. SO, WILL THIS VEHICLE HAS ISSUES FOR THE REST OF THE ENGINES LIFE? I AM HOPING TO DRIVE THIS CAR FOR MORE THAN 100,000 MILES. IS THIS JUST A COINCIDENCE THAT THE SENSOR WAS BAD RIGHT AFTER THE UPDATE? THE CAR WENT INTO LIMP MODE AFTER A LOUD CLUNK. GLAD I WAS CLOSE TO HOME!
Mfg Campaign: 11241946
Recall Date: Aug 6, 2019
Kia America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT DID NOT HAVE A SEAT BELT WARNING SYSTEM TO ADVISE WHEN THE FRONT PASSENGER SEAT BELT WAS UNFASTENED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO CONFIRMED THAT THE SEAT BELT UNFASTENED WARNING SYSTEM WAS NOT INSTALLED IN THE 2018 KIA SORENTOS. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 0. *BF *TR
Corrective Action:
TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT DID NOT HAVE A SEAT BELT WARNING SYSTEM TO ADVISE WHEN THE FRONT PASSENGER SEAT BELT WAS UNFASTENED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO CONFIRMED THAT THE SEAT BELT UNFASTENED WARNING SYSTEM WAS NOT INSTALLED IN THE 2018 KIA SORENTOS. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 0. *BF *TR
Additional Notes:
TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT DID NOT HAVE A SEAT BELT WARNING SYSTEM TO ADVISE WHEN THE FRONT PASSENGER SEAT BELT WAS UNFASTENED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO CONFIRMED THAT THE SEAT BELT UNFASTENED WARNING SYSTEM WAS NOT INSTALLED IN THE 2018 KIA SORENTOS. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 0. *BF *TR
Mfg Campaign: 11232320
Recall Date: Jul 16, 2019
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
THE PROBLEM IS A STICKY FEELING IN THE STEERING WHILE DRIVING ON THE HIGHWAY. WHEN MAKING VERY SMALL CORRECTIONS FEELS LIKE THE POWER STEERING IS TURNED OFF. GENTLE PRESSURE DOES NOT TURN THE WHEEL AT ALL. AS MORE AND MORE PRESSURE IS APPLIED, IT FEELS LIKE THE POWER STEERING TURNS ON. THIS CAUSES THE VEHICLE TO SWERVE DUE TO OVER CORRECTION. THE VEHICLE IS INCREDIBLY HARD TO CONTROL AND UNPREDICTABLE. OCCURS AT HIGH SPEEDS. EXTREMELY DANGEROUS.
Corrective Action:
THE PROBLEM IS A STICKY FEELING IN THE STEERING WHILE DRIVING ON THE HIGHWAY. WHEN MAKING VERY SMALL CORRECTIONS FEELS LIKE THE POWER STEERING IS TURNED OFF. GENTLE PRESSURE DOES NOT TURN THE WHEEL AT ALL. AS MORE AND MORE PRESSURE IS APPLIED, IT FEELS LIKE THE POWER STEERING TURNS ON. THIS CAUSES THE VEHICLE TO SWERVE DUE TO OVER CORRECTION. THE VEHICLE IS INCREDIBLY HARD TO CONTROL AND UNPREDICTABLE. OCCURS AT HIGH SPEEDS. EXTREMELY DANGEROUS.
Additional Notes:
THE PROBLEM IS A STICKY FEELING IN THE STEERING WHILE DRIVING ON THE HIGHWAY. WHEN MAKING VERY SMALL CORRECTIONS FEELS LIKE THE POWER STEERING IS TURNED OFF. GENTLE PRESSURE DOES NOT TURN THE WHEEL AT ALL. AS MORE AND MORE PRESSURE IS APPLIED, IT FEELS LIKE THE POWER STEERING TURNS ON. THIS CAUSES THE VEHICLE TO SWERVE DUE TO OVER CORRECTION. THE VEHICLE IS INCREDIBLY HARD TO CONTROL AND UNPREDICTABLE. OCCURS AT HIGH SPEEDS. EXTREMELY DANGEROUS.
Mfg Campaign: 11206200
Recall Date: May 8, 2019
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