Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC280
Recall Date: Aug 31, 2023
Kia America, Inc.
Safety Issue:
Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC250
Recall Date: Oct 11, 2022
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2022 Sorento and Telluride vehicles. The vehicles may be equipped with an incorrect spare tire which, when installed, can impair the anti-lock braking system (ABS) and the traction control system (TCS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC244
Recall Date: Jul 19, 2022
Kia Motors America
Safety Issue:
Kia Motor America (Kia) is recalling certain 2022 Sorento vehicles. The oil supply pipe to the turbocharger may crack, which could result in an oil leak in the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC233
Recall Date: Mar 29, 2022
Consumer Complaints
200 ComplaintsKia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My vehicle has only 8,672 miles and the vehicle brake rotors are warped and shake violently from normal driving. I seen other complaints online with the same issue saying the vehicle has a undersized brake system that produces a lot of heat. Also I have had a issue where I would be coming to a stop slowly and the brake pedal feels like it grinds or makes a crunch noise, also I have had twice where I get a message on my dashboard saying “check ESC” I’ve called dealer and they told me I can drop off vehicle to get it looked at but if the warning lights or messages don’t stay on then for me to come back when they are on constantly.
Corrective Action:
My vehicle has only 8,672 miles and the vehicle brake rotors are warped and shake violently from normal driving. I seen other complaints online with the same issue saying the vehicle has a undersized brake system that produces a lot of heat. Also I have had a issue where I would be coming to a stop slowly and the brake pedal feels like it grinds or makes a crunch noise, also I have had twice where I get a message on my dashboard saying “check ESC” I’ve called dealer and they told me I can drop off vehicle to get it looked at but if the warning lights or messages don’t stay on then for me to come back when they are on constantly.
Additional Notes:
My vehicle has only 8,672 miles and the vehicle brake rotors are warped and shake violently from normal driving. I seen other complaints online with the same issue saying the vehicle has a undersized brake system that produces a lot of heat. Also I have had a issue where I would be coming to a stop slowly and the brake pedal feels like it grinds or makes a crunch noise, also I have had twice where I get a message on my dashboard saying “check ESC” I’ve called dealer and they told me I can drop off vehicle to get it looked at but if the warning lights or messages don’t stay on then for me to come back when they are on constantly.
Mfg Campaign: 11471673
Recall Date: Jun 30, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle has only 8,672 miles and the vehicle brake rotors are warped and shake violently from normal driving. I seen other complaints online with the same issue saying the vehicle has a undersized brake system that produces a lot of heat. Also I have had a issue where I would be coming to a stop slowly and the brake pedal feels like it grinds or makes a crunch noise, also I have had twice where I get a message on my dashboard saying “check ESC” I’ve called dealer and they told me I can drop off vehicle to get it looked at but if the warning lights or messages don’t stay on then for me to come back when they are on constantly.
Corrective Action:
My vehicle has only 8,672 miles and the vehicle brake rotors are warped and shake violently from normal driving. I seen other complaints online with the same issue saying the vehicle has a undersized brake system that produces a lot of heat. Also I have had a issue where I would be coming to a stop slowly and the brake pedal feels like it grinds or makes a crunch noise, also I have had twice where I get a message on my dashboard saying “check ESC” I’ve called dealer and they told me I can drop off vehicle to get it looked at but if the warning lights or messages don’t stay on then for me to come back when they are on constantly.
Additional Notes:
My vehicle has only 8,672 miles and the vehicle brake rotors are warped and shake violently from normal driving. I seen other complaints online with the same issue saying the vehicle has a undersized brake system that produces a lot of heat. Also I have had a issue where I would be coming to a stop slowly and the brake pedal feels like it grinds or makes a crunch noise, also I have had twice where I get a message on my dashboard saying “check ESC” I’ve called dealer and they told me I can drop off vehicle to get it looked at but if the warning lights or messages don’t stay on then for me to come back when they are on constantly.
Mfg Campaign: 11471673
Recall Date: Jun 30, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
6700 miles and vehicle began exhibiting Check ESC, Check Engine, Emergency Brake lights. Daily driven, vehicle does not sit for more than a day at a time. 7092 miles now, local dealership inspection lead to concluding that a rodent has chewed through wires and must be repaired. Claims KIA warranty does not cover such damage. Of the SEVERAL (6+) vehicle I have owned/financed/driven over the last 3 years, this is the first and only incident involving a wiring harness chewed. NOT HAPPY! Quick research shows there's a bit of a problem with KIA manufactured vehicle including Soy-Based wire shielding.
Corrective Action:
6700 miles and vehicle began exhibiting Check ESC, Check Engine, Emergency Brake lights. Daily driven, vehicle does not sit for more than a day at a time. 7092 miles now, local dealership inspection lead to concluding that a rodent has chewed through wires and must be repaired. Claims KIA warranty does not cover such damage. Of the SEVERAL (6+) vehicle I have owned/financed/driven over the last 3 years, this is the first and only incident involving a wiring harness chewed. NOT HAPPY! Quick research shows there's a bit of a problem with KIA manufactured vehicle including Soy-Based wire shielding.
Additional Notes:
6700 miles and vehicle began exhibiting Check ESC, Check Engine, Emergency Brake lights. Daily driven, vehicle does not sit for more than a day at a time. 7092 miles now, local dealership inspection lead to concluding that a rodent has chewed through wires and must be repaired. Claims KIA warranty does not cover such damage. Of the SEVERAL (6+) vehicle I have owned/financed/driven over the last 3 years, this is the first and only incident involving a wiring harness chewed. NOT HAPPY! Quick research shows there's a bit of a problem with KIA manufactured vehicle including Soy-Based wire shielding.
Mfg Campaign: 11470208
Recall Date: Jun 21, 2022
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
6700 miles and vehicle began exhibiting Check ESC, Check Engine, Emergency Brake lights. Daily driven, vehicle does not sit for more than a day at a time. 7092 miles now, local dealership inspection lead to concluding that a rodent has chewed through wires and must be repaired. Claims KIA warranty does not cover such damage. Of the SEVERAL (6+) vehicle I have owned/financed/driven over the last 3 years, this is the first and only incident involving a wiring harness chewed. NOT HAPPY! Quick research shows there's a bit of a problem with KIA manufactured vehicle including Soy-Based wire shielding.
Corrective Action:
6700 miles and vehicle began exhibiting Check ESC, Check Engine, Emergency Brake lights. Daily driven, vehicle does not sit for more than a day at a time. 7092 miles now, local dealership inspection lead to concluding that a rodent has chewed through wires and must be repaired. Claims KIA warranty does not cover such damage. Of the SEVERAL (6+) vehicle I have owned/financed/driven over the last 3 years, this is the first and only incident involving a wiring harness chewed. NOT HAPPY! Quick research shows there's a bit of a problem with KIA manufactured vehicle including Soy-Based wire shielding.
Additional Notes:
6700 miles and vehicle began exhibiting Check ESC, Check Engine, Emergency Brake lights. Daily driven, vehicle does not sit for more than a day at a time. 7092 miles now, local dealership inspection lead to concluding that a rodent has chewed through wires and must be repaired. Claims KIA warranty does not cover such damage. Of the SEVERAL (6+) vehicle I have owned/financed/driven over the last 3 years, this is the first and only incident involving a wiring harness chewed. NOT HAPPY! Quick research shows there's a bit of a problem with KIA manufactured vehicle including Soy-Based wire shielding.
Mfg Campaign: 11470208
Recall Date: Jun 21, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle at a red light and complete stop would not respond when i tried to accelerate. I turned car off and tried turning back on and it wasn't until a couple minutes later that car then turned back on. Dealership unable to identify problem and it happened again 2 months later with my 1 year old in the car. This time it happened while on the highway that car would not accelerate putting my 1 year old and myself in danger. Dealership again says it sees nothing wrong with the car and is charging me to test the fuel. Sounds like KIA has a problem on their hands that they should address before a terrible accident happens.
Corrective Action:
Vehicle at a red light and complete stop would not respond when i tried to accelerate. I turned car off and tried turning back on and it wasn't until a couple minutes later that car then turned back on. Dealership unable to identify problem and it happened again 2 months later with my 1 year old in the car. This time it happened while on the highway that car would not accelerate putting my 1 year old and myself in danger. Dealership again says it sees nothing wrong with the car and is charging me to test the fuel. Sounds like KIA has a problem on their hands that they should address before a terrible accident happens.
Additional Notes:
Vehicle at a red light and complete stop would not respond when i tried to accelerate. I turned car off and tried turning back on and it wasn't until a couple minutes later that car then turned back on. Dealership unable to identify problem and it happened again 2 months later with my 1 year old in the car. This time it happened while on the highway that car would not accelerate putting my 1 year old and myself in danger. Dealership again says it sees nothing wrong with the car and is charging me to test the fuel. Sounds like KIA has a problem on their hands that they should address before a terrible accident happens.
Mfg Campaign: 11470226
Recall Date: Jun 21, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
We were driving and did not even hear anything hit the windshield which tells me how small the pebble or whatever it may have been was in size. Saw a small crack and within minutes it spread to about 6-7 inches long. A day later it’s spread halfway across my windshield. I have owned different cars and having this one BRAND new off the lot for barely 5 months - this should NOT have happened. This shows how weak and poorly made these windshields are by Kia. Shame on them for making a poor product and then not having responsibility to fix it.
Corrective Action:
We were driving and did not even hear anything hit the windshield which tells me how small the pebble or whatever it may have been was in size. Saw a small crack and within minutes it spread to about 6-7 inches long. A day later it’s spread halfway across my windshield. I have owned different cars and having this one BRAND new off the lot for barely 5 months - this should NOT have happened. This shows how weak and poorly made these windshields are by Kia. Shame on them for making a poor product and then not having responsibility to fix it.
Additional Notes:
We were driving and did not even hear anything hit the windshield which tells me how small the pebble or whatever it may have been was in size. Saw a small crack and within minutes it spread to about 6-7 inches long. A day later it’s spread halfway across my windshield. I have owned different cars and having this one BRAND new off the lot for barely 5 months - this should NOT have happened. This shows how weak and poorly made these windshields are by Kia. Shame on them for making a poor product and then not having responsibility to fix it.
Mfg Campaign: 11468876
Recall Date: Jun 12, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving at highway speed the vehicle lost power and all warning lights on the dash came on. Fortunately the traffic was light and I was able to get off the highway. It was early Sunday morning but if I had been in heavy traffic or construction it could have been much worse. The vehicle died and wouldn't start again. The vehicle repeated this 3 other times. It went to three separate dealerships for repair but none could find a problem. They saw all the codes for past problems but nothing was current so couldn't be diagnosed. Twice it wouldn't start in the morning. Once it died while idling. The dealership said the solution was to wait a few hours to see if it would reset. Kia was incapable of fixing the problem or even helping with my expenses. The car was only a few weeks old.
Corrective Action:
While driving at highway speed the vehicle lost power and all warning lights on the dash came on. Fortunately the traffic was light and I was able to get off the highway. It was early Sunday morning but if I had been in heavy traffic or construction it could have been much worse. The vehicle died and wouldn't start again. The vehicle repeated this 3 other times. It went to three separate dealerships for repair but none could find a problem. They saw all the codes for past problems but nothing was current so couldn't be diagnosed. Twice it wouldn't start in the morning. Once it died while idling. The dealership said the solution was to wait a few hours to see if it would reset. Kia was incapable of fixing the problem or even helping with my expenses. The car was only a few weeks old.
Additional Notes:
While driving at highway speed the vehicle lost power and all warning lights on the dash came on. Fortunately the traffic was light and I was able to get off the highway. It was early Sunday morning but if I had been in heavy traffic or construction it could have been much worse. The vehicle died and wouldn't start again. The vehicle repeated this 3 other times. It went to three separate dealerships for repair but none could find a problem. They saw all the codes for past problems but nothing was current so couldn't be diagnosed. Twice it wouldn't start in the morning. Once it died while idling. The dealership said the solution was to wait a few hours to see if it would reset. Kia was incapable of fixing the problem or even helping with my expenses. The car was only a few weeks old.
Mfg Campaign: 11467910
Recall Date: Jun 7, 2022
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
While driving at highway speed the vehicle lost power and all warning lights on the dash came on. Fortunately the traffic was light and I was able to get off the highway. It was early Sunday morning but if I had been in heavy traffic or construction it could have been much worse. The vehicle died and wouldn't start again. The vehicle repeated this 3 other times. It went to three separate dealerships for repair but none could find a problem. They saw all the codes for past problems but nothing was current so couldn't be diagnosed. Twice it wouldn't start in the morning. Once it died while idling. The dealership said the solution was to wait a few hours to see if it would reset. Kia was incapable of fixing the problem or even helping with my expenses. The car was only a few weeks old.
Corrective Action:
While driving at highway speed the vehicle lost power and all warning lights on the dash came on. Fortunately the traffic was light and I was able to get off the highway. It was early Sunday morning but if I had been in heavy traffic or construction it could have been much worse. The vehicle died and wouldn't start again. The vehicle repeated this 3 other times. It went to three separate dealerships for repair but none could find a problem. They saw all the codes for past problems but nothing was current so couldn't be diagnosed. Twice it wouldn't start in the morning. Once it died while idling. The dealership said the solution was to wait a few hours to see if it would reset. Kia was incapable of fixing the problem or even helping with my expenses. The car was only a few weeks old.
Additional Notes:
While driving at highway speed the vehicle lost power and all warning lights on the dash came on. Fortunately the traffic was light and I was able to get off the highway. It was early Sunday morning but if I had been in heavy traffic or construction it could have been much worse. The vehicle died and wouldn't start again. The vehicle repeated this 3 other times. It went to three separate dealerships for repair but none could find a problem. They saw all the codes for past problems but nothing was current so couldn't be diagnosed. Twice it wouldn't start in the morning. Once it died while idling. The dealership said the solution was to wait a few hours to see if it would reset. Kia was incapable of fixing the problem or even helping with my expenses. The car was only a few weeks old.
Mfg Campaign: 11467910
Recall Date: Jun 7, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving at highway speed the vehicle lost power and all warning lights on the dash came on. Fortunately the traffic was light and I was able to get off the highway. It was early Sunday morning but if I had been in heavy traffic or construction it could have been much worse. The vehicle died and wouldn't start again. The vehicle repeated this 3 other times. It went to three separate dealerships for repair but none could find a problem. They saw all the codes for past problems but nothing was current so couldn't be diagnosed. Twice it wouldn't start in the morning. Once it died while idling. The dealership said the solution was to wait a few hours to see if it would reset. Kia was incapable of fixing the problem or even helping with my expenses. The car was only a few weeks old.
Corrective Action:
While driving at highway speed the vehicle lost power and all warning lights on the dash came on. Fortunately the traffic was light and I was able to get off the highway. It was early Sunday morning but if I had been in heavy traffic or construction it could have been much worse. The vehicle died and wouldn't start again. The vehicle repeated this 3 other times. It went to three separate dealerships for repair but none could find a problem. They saw all the codes for past problems but nothing was current so couldn't be diagnosed. Twice it wouldn't start in the morning. Once it died while idling. The dealership said the solution was to wait a few hours to see if it would reset. Kia was incapable of fixing the problem or even helping with my expenses. The car was only a few weeks old.
Additional Notes:
While driving at highway speed the vehicle lost power and all warning lights on the dash came on. Fortunately the traffic was light and I was able to get off the highway. It was early Sunday morning but if I had been in heavy traffic or construction it could have been much worse. The vehicle died and wouldn't start again. The vehicle repeated this 3 other times. It went to three separate dealerships for repair but none could find a problem. They saw all the codes for past problems but nothing was current so couldn't be diagnosed. Twice it wouldn't start in the morning. Once it died while idling. The dealership said the solution was to wait a few hours to see if it would reset. Kia was incapable of fixing the problem or even helping with my expenses. The car was only a few weeks old.
Mfg Campaign: 11467910
Recall Date: Jun 7, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Suddenly, my vehicle Kia Sorento Ex AWD X-LINE lost power while exiting a NY Highway. I and my partner And possibly other drivers on the road could have been seriously injured if there were cars behind us. Possibly, we could have lost our lives if malfunction occured while driving on the Highway. Turned Engine Off, then turned it back on and the care moved ok. Few days later, I drove locally and Lost Power......keeping on pressing the gas pedal finally allowed the care to continue normally. This situation happened Two (2) times. The Vehicle was on the 'Smart' setting'. There was no warning lamps, messages or other symptoms. Dealer drove, checked and scanned car for Codes and reported None was found. I'm very concerned that my car would suddenly loose power while I'm on a highway. Reported incident to Kia Corporate Customer Service today (https://1stbestservice.com/submit-complaint/).
Corrective Action:
Suddenly, my vehicle Kia Sorento Ex AWD X-LINE lost power while exiting a NY Highway. I and my partner And possibly other drivers on the road could have been seriously injured if there were cars behind us. Possibly, we could have lost our lives if malfunction occured while driving on the Highway. Turned Engine Off, then turned it back on and the care moved ok. Few days later, I drove locally and Lost Power......keeping on pressing the gas pedal finally allowed the care to continue normally. This situation happened Two (2) times. The Vehicle was on the 'Smart' setting'. There was no warning lamps, messages or other symptoms. Dealer drove, checked and scanned car for Codes and reported None was found. I'm very concerned that my car would suddenly loose power while I'm on a highway. Reported incident to Kia Corporate Customer Service today (https://1stbestservice.com/submit-complaint/).
Additional Notes:
Suddenly, my vehicle Kia Sorento Ex AWD X-LINE lost power while exiting a NY Highway. I and my partner And possibly other drivers on the road could have been seriously injured if there were cars behind us. Possibly, we could have lost our lives if malfunction occured while driving on the Highway. Turned Engine Off, then turned it back on and the care moved ok. Few days later, I drove locally and Lost Power......keeping on pressing the gas pedal finally allowed the care to continue normally. This situation happened Two (2) times. The Vehicle was on the 'Smart' setting'. There was no warning lamps, messages or other symptoms. Dealer drove, checked and scanned car for Codes and reported None was found. I'm very concerned that my car would suddenly loose power while I'm on a highway. Reported incident to Kia Corporate Customer Service today (https://1stbestservice.com/submit-complaint/).
Mfg Campaign: 11467744
Recall Date: Jun 6, 2022
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
This vehicle has less than 10,000 miles on the odometer and the brake rotors are warped. They are undersized and will overheat under normal braking. Called the dealership and attempted to get warranty work complete, however the manufacturer, KIA Motors USA, has not responded or offered to replace the rotors under warranty. This isn't the only Sorento with this issue, I have submitted one similarly last week.
Corrective Action:
This vehicle has less than 10,000 miles on the odometer and the brake rotors are warped. They are undersized and will overheat under normal braking. Called the dealership and attempted to get warranty work complete, however the manufacturer, KIA Motors USA, has not responded or offered to replace the rotors under warranty. This isn't the only Sorento with this issue, I have submitted one similarly last week.
Additional Notes:
This vehicle has less than 10,000 miles on the odometer and the brake rotors are warped. They are undersized and will overheat under normal braking. Called the dealership and attempted to get warranty work complete, however the manufacturer, KIA Motors USA, has not responded or offered to replace the rotors under warranty. This isn't the only Sorento with this issue, I have submitted one similarly last week.
Mfg Campaign: 11467379
Recall Date: Jun 3, 2022
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
This vehicle has less than 10,000 miles on the odometer and the brake rotors are warped. They are undersized and will overheat under normal braking. Called the dealership and attempted to get warranty work complete, however the manufacturer, KIA Motors USA, has not responded or offered to replace the rotors under warranty. This isn't the only Sorento with this issue, I have submitted one similarly last week.
Corrective Action:
This vehicle has less than 10,000 miles on the odometer and the brake rotors are warped. They are undersized and will overheat under normal braking. Called the dealership and attempted to get warranty work complete, however the manufacturer, KIA Motors USA, has not responded or offered to replace the rotors under warranty. This isn't the only Sorento with this issue, I have submitted one similarly last week.
Additional Notes:
This vehicle has less than 10,000 miles on the odometer and the brake rotors are warped. They are undersized and will overheat under normal braking. Called the dealership and attempted to get warranty work complete, however the manufacturer, KIA Motors USA, has not responded or offered to replace the rotors under warranty. This isn't the only Sorento with this issue, I have submitted one similarly last week.
Mfg Campaign: 11467379
Recall Date: Jun 3, 2022
Kia America, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
On Saturday, April 9 when breaking at a stop sign my car slammed on my breaks for me and the dash lit up with multiple warning lights, indicating an issue with the "check lane departure warning system." The car seemed to drive okay, no additional strange breaking situations, but the warning lights stayed on for a day. I called my dealer, and they saw the vehicle on April 22nd. Between the 9th and that date the warning lights eventually went off, then came on again (but no strange breaking). Then were off by the time I went to the dealership. They were able to find vehicle history of 2 codes, but said they found no issues and the vehicle passed tests. So they told me that they weren't sure what happened, but the car was drivable. Since the 22nd I have had one more time where the warning lights came on as I was already breaking, and the car slammed on the breaks for me. But the dealership said unless I was able to bring the car in when the warning lights were all on, they couldn't help. And I could never get to the dealership before the lights went out (usually the warning lights would go out within 24 hours, and the closest dealership is an hour drive from where I live/work). On May 29 my husband was driving and I was a passenger when the warning lights came on. I said it wouldn't cause an issue while driving, but this time was different. While we were on the interstate in a busy city he noticed that he was falling behind the pace of traffic. When he tried to accelerate, the car wouldn't speed up at all, our speed dropped, and he said that when he looked at the car screen it appeared that the electric battery wasn't being charged at all. My husband was able to get us merged to the side and off an exit. We pulled into a parking lot, and he turned the car off, then turned it back on a few minutes later. The warning lights were still there, but the electric battery now showed as charging. We continued driving, but I am afraid this will cause an accident.
Corrective Action:
On Saturday, April 9 when breaking at a stop sign my car slammed on my breaks for me and the dash lit up with multiple warning lights, indicating an issue with the "check lane departure warning system." The car seemed to drive okay, no additional strange breaking situations, but the warning lights stayed on for a day. I called my dealer, and they saw the vehicle on April 22nd. Between the 9th and that date the warning lights eventually went off, then came on again (but no strange breaking). Then were off by the time I went to the dealership. They were able to find vehicle history of 2 codes, but said they found no issues and the vehicle passed tests. So they told me that they weren't sure what happened, but the car was drivable. Since the 22nd I have had one more time where the warning lights came on as I was already breaking, and the car slammed on the breaks for me. But the dealership said unless I was able to bring the car in when the warning lights were all on, they couldn't help. And I could never get to the dealership before the lights went out (usually the warning lights would go out within 24 hours, and the closest dealership is an hour drive from where I live/work). On May 29 my husband was driving and I was a passenger when the warning lights came on. I said it wouldn't cause an issue while driving, but this time was different. While we were on the interstate in a busy city he noticed that he was falling behind the pace of traffic. When he tried to accelerate, the car wouldn't speed up at all, our speed dropped, and he said that when he looked at the car screen it appeared that the electric battery wasn't being charged at all. My husband was able to get us merged to the side and off an exit. We pulled into a parking lot, and he turned the car off, then turned it back on a few minutes later. The warning lights were still there, but the electric battery now showed as charging. We continued driving, but I am afraid this will cause an accident.
Additional Notes:
On Saturday, April 9 when breaking at a stop sign my car slammed on my breaks for me and the dash lit up with multiple warning lights, indicating an issue with the "check lane departure warning system." The car seemed to drive okay, no additional strange breaking situations, but the warning lights stayed on for a day. I called my dealer, and they saw the vehicle on April 22nd. Between the 9th and that date the warning lights eventually went off, then came on again (but no strange breaking). Then were off by the time I went to the dealership. They were able to find vehicle history of 2 codes, but said they found no issues and the vehicle passed tests. So they told me that they weren't sure what happened, but the car was drivable. Since the 22nd I have had one more time where the warning lights came on as I was already breaking, and the car slammed on the breaks for me. But the dealership said unless I was able to bring the car in when the warning lights were all on, they couldn't help. And I could never get to the dealership before the lights went out (usually the warning lights would go out within 24 hours, and the closest dealership is an hour drive from where I live/work). On May 29 my husband was driving and I was a passenger when the warning lights came on. I said it wouldn't cause an issue while driving, but this time was different. While we were on the interstate in a busy city he noticed that he was falling behind the pace of traffic. When he tried to accelerate, the car wouldn't speed up at all, our speed dropped, and he said that when he looked at the car screen it appeared that the electric battery wasn't being charged at all. My husband was able to get us merged to the side and off an exit. We pulled into a parking lot, and he turned the car off, then turned it back on a few minutes later. The warning lights were still there, but the electric battery now showed as charging. We continued driving, but I am afraid this will cause an accident.
Mfg Campaign: 11466607
Recall Date: May 29, 2022
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Bought the vehicle brand new in late 2021, and began noticing some vibration when braking at any speed. The vehicle at this point has less than 10,000 miles and the brakes are vibrating really bad. The manufacturer has not issued a recall and their best fix is turning the brake rotors and calling it a day. Never had I had such a poor experience with this manufacturer.
Corrective Action:
Bought the vehicle brand new in late 2021, and began noticing some vibration when braking at any speed. The vehicle at this point has less than 10,000 miles and the brakes are vibrating really bad. The manufacturer has not issued a recall and their best fix is turning the brake rotors and calling it a day. Never had I had such a poor experience with this manufacturer.
Additional Notes:
Bought the vehicle brand new in late 2021, and began noticing some vibration when braking at any speed. The vehicle at this point has less than 10,000 miles and the brakes are vibrating really bad. The manufacturer has not issued a recall and their best fix is turning the brake rotors and calling it a day. Never had I had such a poor experience with this manufacturer.
Mfg Campaign: 11466412
Recall Date: May 27, 2022
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
Bought the vehicle brand new in late 2021, and began noticing some vibration when braking at any speed. The vehicle at this point has less than 10,000 miles and the brakes are vibrating really bad. The manufacturer has not issued a recall and their best fix is turning the brake rotors and calling it a day. Never had I had such a poor experience with this manufacturer.
Corrective Action:
Bought the vehicle brand new in late 2021, and began noticing some vibration when braking at any speed. The vehicle at this point has less than 10,000 miles and the brakes are vibrating really bad. The manufacturer has not issued a recall and their best fix is turning the brake rotors and calling it a day. Never had I had such a poor experience with this manufacturer.
Additional Notes:
Bought the vehicle brand new in late 2021, and began noticing some vibration when braking at any speed. The vehicle at this point has less than 10,000 miles and the brakes are vibrating really bad. The manufacturer has not issued a recall and their best fix is turning the brake rotors and calling it a day. Never had I had such a poor experience with this manufacturer.
Mfg Campaign: 11466412
Recall Date: May 27, 2022
Kia America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Bought the vehicle brand new in late 2021, and began noticing some vibration when braking at any speed. The vehicle at this point has less than 10,000 miles and the brakes are vibrating really bad. The manufacturer has not issued a recall and their best fix is turning the brake rotors and calling it a day. Never had I had such a poor experience with this manufacturer.
Corrective Action:
Bought the vehicle brand new in late 2021, and began noticing some vibration when braking at any speed. The vehicle at this point has less than 10,000 miles and the brakes are vibrating really bad. The manufacturer has not issued a recall and their best fix is turning the brake rotors and calling it a day. Never had I had such a poor experience with this manufacturer.
Additional Notes:
Bought the vehicle brand new in late 2021, and began noticing some vibration when braking at any speed. The vehicle at this point has less than 10,000 miles and the brakes are vibrating really bad. The manufacturer has not issued a recall and their best fix is turning the brake rotors and calling it a day. Never had I had such a poor experience with this manufacturer.
Mfg Campaign: 11466412
Recall Date: May 27, 2022
Kia America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
Windshield cracked by a tiny pebble. The main windhsield of my 2022 Hybrid cracked while driving in the freeway. Its been less than a month since I bought the car and windshield cracked. I wasnt around any car at the time, It was late night and I saw the chip it made to my windshield.. a couple minutes later the crack spread out to 4 inches long. The windshield is not strong enougha nd causes a danger.
Corrective Action:
Windshield cracked by a tiny pebble. The main windhsield of my 2022 Hybrid cracked while driving in the freeway. Its been less than a month since I bought the car and windshield cracked. I wasnt around any car at the time, It was late night and I saw the chip it made to my windshield.. a couple minutes later the crack spread out to 4 inches long. The windshield is not strong enougha nd causes a danger.
Additional Notes:
Windshield cracked by a tiny pebble. The main windhsield of my 2022 Hybrid cracked while driving in the freeway. Its been less than a month since I bought the car and windshield cracked. I wasnt around any car at the time, It was late night and I saw the chip it made to my windshield.. a couple minutes later the crack spread out to 4 inches long. The windshield is not strong enougha nd causes a danger.
Mfg Campaign: 11459944
Recall Date: Apr 7, 2022
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
Random mild to loud squeaking (sounds like a tortured mouse sound) coming from steering column. The only way to temporarily stop the noise is to stop and turn steering wheel all the way to the right then to the left. Because it is random, it did not squeak for my dealership, when the drove it around the block. It usually starts after about a mile down the road, when it does happen. It only squeaks when driving straight. Does not squeak when making a turn or at a stop. Certain weather conditions or speeds do not effect when this noise occurs. I did hear that one person, on the KIA Forum, had to have their steering column replaced on their 2022 KIA Sorento. There are other customers complaining about this. It starts about two months after buying the vehicle. This a scary, because I don't know if or when I may lose steering function when traveling anywhere, especially on a 70 mph interstate.
Corrective Action:
Random mild to loud squeaking (sounds like a tortured mouse sound) coming from steering column. The only way to temporarily stop the noise is to stop and turn steering wheel all the way to the right then to the left. Because it is random, it did not squeak for my dealership, when the drove it around the block. It usually starts after about a mile down the road, when it does happen. It only squeaks when driving straight. Does not squeak when making a turn or at a stop. Certain weather conditions or speeds do not effect when this noise occurs. I did hear that one person, on the KIA Forum, had to have their steering column replaced on their 2022 KIA Sorento. There are other customers complaining about this. It starts about two months after buying the vehicle. This a scary, because I don't know if or when I may lose steering function when traveling anywhere, especially on a 70 mph interstate.
Additional Notes:
Random mild to loud squeaking (sounds like a tortured mouse sound) coming from steering column. The only way to temporarily stop the noise is to stop and turn steering wheel all the way to the right then to the left. Because it is random, it did not squeak for my dealership, when the drove it around the block. It usually starts after about a mile down the road, when it does happen. It only squeaks when driving straight. Does not squeak when making a turn or at a stop. Certain weather conditions or speeds do not effect when this noise occurs. I did hear that one person, on the KIA Forum, had to have their steering column replaced on their 2022 KIA Sorento. There are other customers complaining about this. It starts about two months after buying the vehicle. This a scary, because I don't know if or when I may lose steering function when traveling anywhere, especially on a 70 mph interstate.
Mfg Campaign: 11459971
Recall Date: Apr 7, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission failed at 1561 miles. Will accelerate to 3000rpm do a 1-2 shift then immediately bang back into 1st. Car was flat bedded to dealer. Awaiting new transmission which is on backorder.
Corrective Action:
Transmission failed at 1561 miles. Will accelerate to 3000rpm do a 1-2 shift then immediately bang back into 1st. Car was flat bedded to dealer. Awaiting new transmission which is on backorder.
Additional Notes:
Transmission failed at 1561 miles. Will accelerate to 3000rpm do a 1-2 shift then immediately bang back into 1st. Car was flat bedded to dealer. Awaiting new transmission which is on backorder.
Mfg Campaign: 11454126
Recall Date: Feb 25, 2022
Kia America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
My vehicle (2022 kia sorento) was purchased 11/08/21. It only has 1777 miles at this exact time. My windshield started cracking on my drivers side from the sunroof down. This is ridiculous for a vehicle so new. I've read this is a chronic issue with the tellurides. Kia refuses to do anything about it
Corrective Action:
My vehicle (2022 kia sorento) was purchased 11/08/21. It only has 1777 miles at this exact time. My windshield started cracking on my drivers side from the sunroof down. This is ridiculous for a vehicle so new. I've read this is a chronic issue with the tellurides. Kia refuses to do anything about it
Additional Notes:
My vehicle (2022 kia sorento) was purchased 11/08/21. It only has 1777 miles at this exact time. My windshield started cracking on my drivers side from the sunroof down. This is ridiculous for a vehicle so new. I've read this is a chronic issue with the tellurides. Kia refuses to do anything about it
Mfg Campaign: 11447028
Recall Date: Jan 11, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury