Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC176
Recall Date: Feb 22, 2019
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC155
Recall Date: Sep 29, 2017
Consumer Complaints
1K ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On our way to Florida, our car broke down on the highway. When we were able to get our car towed to a mechanic, the mechanic stated that the issue was a rod bearing went out which matches the kia recall reasons for the same vehicle as ours. We took the car to Kia and they tested it and the rod bearing was the issue. We had no warning lights prior to our car breaking down and it was taken for an oil change just 5 days before. See below for more info on the recall: The 2016 Kia Soul, specifically models with the 1.6L GDI engine, was included in a Kia product improvement campaign related to connecting rod bearing wear. This campaign involved a software update for the Engine Control Unit (ECU) to implement a Knock Sensor Detection System (KSDS). The KSDS is designed to detect early signs of bearing wear and alert the driver via a blinking Malfunction Indicator Lamp (MIL) and Limp Home Mode. This prevents severe engine damage, including potential engine failure. Some 2016 Kia Souls with the 1.6L GDI engine experienced excessive connecting rod bearing wear, potentially leading to engine damage.
Corrective Action:
On our way to Florida, our car broke down on the highway. When we were able to get our car towed to a mechanic, the mechanic stated that the issue was a rod bearing went out which matches the kia recall reasons for the same vehicle as ours. We took the car to Kia and they tested it and the rod bearing was the issue. We had no warning lights prior to our car breaking down and it was taken for an oil change just 5 days before. See below for more info on the recall: The 2016 Kia Soul, specifically models with the 1.6L GDI engine, was included in a Kia product improvement campaign related to connecting rod bearing wear. This campaign involved a software update for the Engine Control Unit (ECU) to implement a Knock Sensor Detection System (KSDS). The KSDS is designed to detect early signs of bearing wear and alert the driver via a blinking Malfunction Indicator Lamp (MIL) and Limp Home Mode. This prevents severe engine damage, including potential engine failure. Some 2016 Kia Souls with the 1.6L GDI engine experienced excessive connecting rod bearing wear, potentially leading to engine damage.
Additional Notes:
On our way to Florida, our car broke down on the highway. When we were able to get our car towed to a mechanic, the mechanic stated that the issue was a rod bearing went out which matches the kia recall reasons for the same vehicle as ours. We took the car to Kia and they tested it and the rod bearing was the issue. We had no warning lights prior to our car breaking down and it was taken for an oil change just 5 days before. See below for more info on the recall: The 2016 Kia Soul, specifically models with the 1.6L GDI engine, was included in a Kia product improvement campaign related to connecting rod bearing wear. This campaign involved a software update for the Engine Control Unit (ECU) to implement a Knock Sensor Detection System (KSDS). The KSDS is designed to detect early signs of bearing wear and alert the driver via a blinking Malfunction Indicator Lamp (MIL) and Limp Home Mode. This prevents severe engine damage, including potential engine failure. Some 2016 Kia Souls with the 1.6L GDI engine experienced excessive connecting rod bearing wear, potentially leading to engine damage.
Mfg Campaign: 11677165
Recall Date: Jul 30, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Component/system failed: Engine and Power Train. Available for inspection: Yes, the vehicle is currently at the dealership. After a loud ticking/knocking noise from the engine began, the car lost power while driving. It matches symptoms associated with Kia’s known connecting rod bearing failure issue (covered under Recall SC176 and Campaign PI2002A). There were no warning lamps at first, but later the oil pressure warning light began to flash intermittently. A Kia dealership confirmed the issue and completed the PI2002A ECU update. However, they denied the extended engine warranty coverage under the campaign, saying that the vehicle was purchased at an auction, even though this issue stems from a known manufacturing defect and recall that should apply to the vehicle, regardless of ownership history. This creates a serious safety concern, as the engine could seize while driving. This issue has been reproduced and confirmed by the dealership and documented under Kia Case #25414628 and #25331856. This denial contradicts the campaign terms and puts drivers and others at risk.
Corrective Action:
Component/system failed: Engine and Power Train. Available for inspection: Yes, the vehicle is currently at the dealership. After a loud ticking/knocking noise from the engine began, the car lost power while driving. It matches symptoms associated with Kia’s known connecting rod bearing failure issue (covered under Recall SC176 and Campaign PI2002A). There were no warning lamps at first, but later the oil pressure warning light began to flash intermittently. A Kia dealership confirmed the issue and completed the PI2002A ECU update. However, they denied the extended engine warranty coverage under the campaign, saying that the vehicle was purchased at an auction, even though this issue stems from a known manufacturing defect and recall that should apply to the vehicle, regardless of ownership history. This creates a serious safety concern, as the engine could seize while driving. This issue has been reproduced and confirmed by the dealership and documented under Kia Case #25414628 and #25331856. This denial contradicts the campaign terms and puts drivers and others at risk.
Additional Notes:
Component/system failed: Engine and Power Train. Available for inspection: Yes, the vehicle is currently at the dealership. After a loud ticking/knocking noise from the engine began, the car lost power while driving. It matches symptoms associated with Kia’s known connecting rod bearing failure issue (covered under Recall SC176 and Campaign PI2002A). There were no warning lamps at first, but later the oil pressure warning light began to flash intermittently. A Kia dealership confirmed the issue and completed the PI2002A ECU update. However, they denied the extended engine warranty coverage under the campaign, saying that the vehicle was purchased at an auction, even though this issue stems from a known manufacturing defect and recall that should apply to the vehicle, regardless of ownership history. This creates a serious safety concern, as the engine could seize while driving. This issue has been reproduced and confirmed by the dealership and documented under Kia Case #25414628 and #25331856. This denial contradicts the campaign terms and puts drivers and others at risk.
Mfg Campaign: 11677178
Recall Date: Jul 30, 2025
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Component/system failed: Engine and Power Train. Available for inspection: Yes, the vehicle is currently at the dealership. After a loud ticking/knocking noise from the engine began, the car lost power while driving. It matches symptoms associated with Kia’s known connecting rod bearing failure issue (covered under Recall SC176 and Campaign PI2002A). There were no warning lamps at first, but later the oil pressure warning light began to flash intermittently. A Kia dealership confirmed the issue and completed the PI2002A ECU update. However, they denied the extended engine warranty coverage under the campaign, saying that the vehicle was purchased at an auction, even though this issue stems from a known manufacturing defect and recall that should apply to the vehicle, regardless of ownership history. This creates a serious safety concern, as the engine could seize while driving. This issue has been reproduced and confirmed by the dealership and documented under Kia Case #25414628 and #25331856. This denial contradicts the campaign terms and puts drivers and others at risk.
Corrective Action:
Component/system failed: Engine and Power Train. Available for inspection: Yes, the vehicle is currently at the dealership. After a loud ticking/knocking noise from the engine began, the car lost power while driving. It matches symptoms associated with Kia’s known connecting rod bearing failure issue (covered under Recall SC176 and Campaign PI2002A). There were no warning lamps at first, but later the oil pressure warning light began to flash intermittently. A Kia dealership confirmed the issue and completed the PI2002A ECU update. However, they denied the extended engine warranty coverage under the campaign, saying that the vehicle was purchased at an auction, even though this issue stems from a known manufacturing defect and recall that should apply to the vehicle, regardless of ownership history. This creates a serious safety concern, as the engine could seize while driving. This issue has been reproduced and confirmed by the dealership and documented under Kia Case #25414628 and #25331856. This denial contradicts the campaign terms and puts drivers and others at risk.
Additional Notes:
Component/system failed: Engine and Power Train. Available for inspection: Yes, the vehicle is currently at the dealership. After a loud ticking/knocking noise from the engine began, the car lost power while driving. It matches symptoms associated with Kia’s known connecting rod bearing failure issue (covered under Recall SC176 and Campaign PI2002A). There were no warning lamps at first, but later the oil pressure warning light began to flash intermittently. A Kia dealership confirmed the issue and completed the PI2002A ECU update. However, they denied the extended engine warranty coverage under the campaign, saying that the vehicle was purchased at an auction, even though this issue stems from a known manufacturing defect and recall that should apply to the vehicle, regardless of ownership history. This creates a serious safety concern, as the engine could seize while driving. This issue has been reproduced and confirmed by the dealership and documented under Kia Case #25414628 and #25331856. This denial contradicts the campaign terms and puts drivers and others at risk.
Mfg Campaign: 11677178
Recall Date: Jul 30, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Component/system failed: Engine and Power Train. Available for inspection: Yes, the vehicle is currently at the dealership. After a loud ticking/knocking noise from the engine began, the car lost power while driving. It matches symptoms associated with Kia’s known connecting rod bearing failure issue (covered under Recall SC176 and Campaign PI2002A). There were no warning lamps at first, but later the oil pressure warning light began to flash intermittently. A Kia dealership confirmed the issue and completed the PI2002A ECU update. However, they denied the extended engine warranty coverage under the campaign, saying that the vehicle was purchased at an auction, even though this issue stems from a known manufacturing defect and recall that should apply to the vehicle, regardless of ownership history. This creates a serious safety concern, as the engine could seize while driving. This issue has been reproduced and confirmed by the dealership and documented under Kia Case #25414628 and #25331856. This denial contradicts the campaign terms and puts drivers and others at risk.
Corrective Action:
Component/system failed: Engine and Power Train. Available for inspection: Yes, the vehicle is currently at the dealership. After a loud ticking/knocking noise from the engine began, the car lost power while driving. It matches symptoms associated with Kia’s known connecting rod bearing failure issue (covered under Recall SC176 and Campaign PI2002A). There were no warning lamps at first, but later the oil pressure warning light began to flash intermittently. A Kia dealership confirmed the issue and completed the PI2002A ECU update. However, they denied the extended engine warranty coverage under the campaign, saying that the vehicle was purchased at an auction, even though this issue stems from a known manufacturing defect and recall that should apply to the vehicle, regardless of ownership history. This creates a serious safety concern, as the engine could seize while driving. This issue has been reproduced and confirmed by the dealership and documented under Kia Case #25414628 and #25331856. This denial contradicts the campaign terms and puts drivers and others at risk.
Additional Notes:
Component/system failed: Engine and Power Train. Available for inspection: Yes, the vehicle is currently at the dealership. After a loud ticking/knocking noise from the engine began, the car lost power while driving. It matches symptoms associated with Kia’s known connecting rod bearing failure issue (covered under Recall SC176 and Campaign PI2002A). There were no warning lamps at first, but later the oil pressure warning light began to flash intermittently. A Kia dealership confirmed the issue and completed the PI2002A ECU update. However, they denied the extended engine warranty coverage under the campaign, saying that the vehicle was purchased at an auction, even though this issue stems from a known manufacturing defect and recall that should apply to the vehicle, regardless of ownership history. This creates a serious safety concern, as the engine could seize while driving. This issue has been reproduced and confirmed by the dealership and documented under Kia Case #25414628 and #25331856. This denial contradicts the campaign terms and puts drivers and others at risk.
Mfg Campaign: 11677178
Recall Date: Jul 30, 2025
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Kia Soul. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and the engine overheated. The contact turned off the vehicle and allowed the engine to cool down. The contact performed an inspection under the hood and noticed that the oil pressure was low. The contact drove the vehicle to the nearest gas station and added oil. The contact stated that the check engine warning light then turned off; however, two days later, the failure reoccurred. The contact stated that the vehicle was consuming an excessive amount of oil and oil needed to be added every two to three days. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was informed that the engine needed to be replaced. The contact stated that in March 2025, the catalytic converter failed and was replaced. The contact stated that due to the failure, the vehicle had been taken to several dealers and independent mechanics for diagnostic testing. The independent mechanic informed the contact that, upon inspecting the spark plugs and the pistons, there was oil residue was visible on the spark plugs and pistons; however, there was no visible indication of an oil leak. The manufacturer was made aware of the failure but provided no assistance. The contact referenced a recall; however, the VIN was not under recall. The failure mileage was approximately 110,000.
Corrective Action:
The contact owns a 2016 Kia Soul. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and the engine overheated. The contact turned off the vehicle and allowed the engine to cool down. The contact performed an inspection under the hood and noticed that the oil pressure was low. The contact drove the vehicle to the nearest gas station and added oil. The contact stated that the check engine warning light then turned off; however, two days later, the failure reoccurred. The contact stated that the vehicle was consuming an excessive amount of oil and oil needed to be added every two to three days. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was informed that the engine needed to be replaced. The contact stated that in March 2025, the catalytic converter failed and was replaced. The contact stated that due to the failure, the vehicle had been taken to several dealers and independent mechanics for diagnostic testing. The independent mechanic informed the contact that, upon inspecting the spark plugs and the pistons, there was oil residue was visible on the spark plugs and pistons; however, there was no visible indication of an oil leak. The manufacturer was made aware of the failure but provided no assistance. The contact referenced a recall; however, the VIN was not under recall. The failure mileage was approximately 110,000.
Additional Notes:
The contact owns a 2016 Kia Soul. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and the engine overheated. The contact turned off the vehicle and allowed the engine to cool down. The contact performed an inspection under the hood and noticed that the oil pressure was low. The contact drove the vehicle to the nearest gas station and added oil. The contact stated that the check engine warning light then turned off; however, two days later, the failure reoccurred. The contact stated that the vehicle was consuming an excessive amount of oil and oil needed to be added every two to three days. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was informed that the engine needed to be replaced. The contact stated that in March 2025, the catalytic converter failed and was replaced. The contact stated that due to the failure, the vehicle had been taken to several dealers and independent mechanics for diagnostic testing. The independent mechanic informed the contact that, upon inspecting the spark plugs and the pistons, there was oil residue was visible on the spark plugs and pistons; however, there was no visible indication of an oil leak. The manufacturer was made aware of the failure but provided no assistance. The contact referenced a recall; however, the VIN was not under recall. The failure mileage was approximately 110,000.
Mfg Campaign: 11676595
Recall Date: Jul 28, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Check engine light came on 6months ago the code was P0420 I took it to a Kia dealership they said my catalytic converter was worn out and it would be $1500 to replace it I brought up how there was a recall he told me the vehicle already had the recall taken care of from the previous owner of the vehicle and would not fix it again i have no proof they fixed the recall and if they did it obviously didn’t work now that car don’t drive at all the catalytic converter is clogged I’m still making payments on the car this hell for me having hard time getting to work now with no transportation I need some guidance it’s not fair they can just tell me the previous owner got it fixed and even if they did it didn’t work or they didn’t do it right is there anything I can do?
Corrective Action:
Check engine light came on 6months ago the code was P0420 I took it to a Kia dealership they said my catalytic converter was worn out and it would be $1500 to replace it I brought up how there was a recall he told me the vehicle already had the recall taken care of from the previous owner of the vehicle and would not fix it again i have no proof they fixed the recall and if they did it obviously didn’t work now that car don’t drive at all the catalytic converter is clogged I’m still making payments on the car this hell for me having hard time getting to work now with no transportation I need some guidance it’s not fair they can just tell me the previous owner got it fixed and even if they did it didn’t work or they didn’t do it right is there anything I can do?
Additional Notes:
Check engine light came on 6months ago the code was P0420 I took it to a Kia dealership they said my catalytic converter was worn out and it would be $1500 to replace it I brought up how there was a recall he told me the vehicle already had the recall taken care of from the previous owner of the vehicle and would not fix it again i have no proof they fixed the recall and if they did it obviously didn’t work now that car don’t drive at all the catalytic converter is clogged I’m still making payments on the car this hell for me having hard time getting to work now with no transportation I need some guidance it’s not fair they can just tell me the previous owner got it fixed and even if they did it didn’t work or they didn’t do it right is there anything I can do?
Mfg Campaign: 11676842
Recall Date: Jul 28, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Soul. The contact stated while driving in a parking lot at approximately 10 MPH, the engine seized. The contact was able to coast to a nearby parking space, where the vehicle lost power and shut off. The contact attempted to restart the vehicle and the check engine warning light illuminated. The vehicle was unable to start the vehicle. The vehicle was towed to the residence. The vehicle was inspected by a certified mechanic who diagnosed the vehicle with engine failure. The mechanic suggested that the engine be replaced. The contact became aware of a Software Update Program with an extension for an engine replacement. The vehicle was towed to the dealer and confirmed the diagnostic result. The dealer informed the contact that the engine would not be covered by Kia because the Software Update Program update was not being completed. The manufacturer was informed of the failure and confirmed the decision made by the dealer. The manufacturer stated that the NHTSA was responsible for issuing and informing vehicle owners of a recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 144,000.
Corrective Action:
The contact owns a 2016 Kia Soul. The contact stated while driving in a parking lot at approximately 10 MPH, the engine seized. The contact was able to coast to a nearby parking space, where the vehicle lost power and shut off. The contact attempted to restart the vehicle and the check engine warning light illuminated. The vehicle was unable to start the vehicle. The vehicle was towed to the residence. The vehicle was inspected by a certified mechanic who diagnosed the vehicle with engine failure. The mechanic suggested that the engine be replaced. The contact became aware of a Software Update Program with an extension for an engine replacement. The vehicle was towed to the dealer and confirmed the diagnostic result. The dealer informed the contact that the engine would not be covered by Kia because the Software Update Program update was not being completed. The manufacturer was informed of the failure and confirmed the decision made by the dealer. The manufacturer stated that the NHTSA was responsible for issuing and informing vehicle owners of a recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 144,000.
Additional Notes:
The contact owns a 2016 Kia Soul. The contact stated while driving in a parking lot at approximately 10 MPH, the engine seized. The contact was able to coast to a nearby parking space, where the vehicle lost power and shut off. The contact attempted to restart the vehicle and the check engine warning light illuminated. The vehicle was unable to start the vehicle. The vehicle was towed to the residence. The vehicle was inspected by a certified mechanic who diagnosed the vehicle with engine failure. The mechanic suggested that the engine be replaced. The contact became aware of a Software Update Program with an extension for an engine replacement. The vehicle was towed to the dealer and confirmed the diagnostic result. The dealer informed the contact that the engine would not be covered by Kia because the Software Update Program update was not being completed. The manufacturer was informed of the failure and confirmed the decision made by the dealer. The manufacturer stated that the NHTSA was responsible for issuing and informing vehicle owners of a recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 144,000.
Mfg Campaign: 11675422
Recall Date: Jul 22, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I own a 2016 Kia Soul, VIN [XXX] . The vehicle suffered engine failure and is currently at Kia of Bradley in Illinois. My vehicle is covered under Recall SC176 (NHTSA #19V120) for a known defect that can cause engine damage and fire risk. Kia has denied my recall claim, stating that I did not receive the ECU update and that there is “sludge” under the oil cap. I was never properly notified that failure to receive the update would void my recall protection. Sludge presence is not proven to be the cause of the failure, and no oil analysis or inspection has been performed. The recall mandates free repair or replacement of the engine if damage is present, and this has not been honored. Kia is attempting to charge $600 just for diagnostics and has refused to repair the safety issue despite the engine failing. I am asking NHTSA to investigate Kia’s denial and ensure that the recall obligations are enforced. This is a serious safety concern and financial burden on the consumer. *I purchased the car from a Kia dealership after the recall, the ECU Update should have been done prior to anyone purchasing the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I own a 2016 Kia Soul, VIN [XXX] . The vehicle suffered engine failure and is currently at Kia of Bradley in Illinois. My vehicle is covered under Recall SC176 (NHTSA #19V120) for a known defect that can cause engine damage and fire risk. Kia has denied my recall claim, stating that I did not receive the ECU update and that there is “sludge” under the oil cap. I was never properly notified that failure to receive the update would void my recall protection. Sludge presence is not proven to be the cause of the failure, and no oil analysis or inspection has been performed. The recall mandates free repair or replacement of the engine if damage is present, and this has not been honored. Kia is attempting to charge $600 just for diagnostics and has refused to repair the safety issue despite the engine failing. I am asking NHTSA to investigate Kia’s denial and ensure that the recall obligations are enforced. This is a serious safety concern and financial burden on the consumer. *I purchased the car from a Kia dealership after the recall, the ECU Update should have been done prior to anyone purchasing the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I own a 2016 Kia Soul, VIN [XXX] . The vehicle suffered engine failure and is currently at Kia of Bradley in Illinois. My vehicle is covered under Recall SC176 (NHTSA #19V120) for a known defect that can cause engine damage and fire risk. Kia has denied my recall claim, stating that I did not receive the ECU update and that there is “sludge” under the oil cap. I was never properly notified that failure to receive the update would void my recall protection. Sludge presence is not proven to be the cause of the failure, and no oil analysis or inspection has been performed. The recall mandates free repair or replacement of the engine if damage is present, and this has not been honored. Kia is attempting to charge $600 just for diagnostics and has refused to repair the safety issue despite the engine failing. I am asking NHTSA to investigate Kia’s denial and ensure that the recall obligations are enforced. This is a serious safety concern and financial burden on the consumer. *I purchased the car from a Kia dealership after the recall, the ECU Update should have been done prior to anyone purchasing the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11673663
Recall Date: Jul 15, 2025
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I’m reaching out as my Catalytic Converter is needing to be replaced due to being faulty and my vehicle per VIN is not included in this recall for some reason however it is the exact issue all of the others have that are included in it. I have only had my vehicle for a year and it is an extremely expensive repair so I am asking if there is any help for this issue because I need it as well just as everyone else who has a recall for this issue
Corrective Action:
I’m reaching out as my Catalytic Converter is needing to be replaced due to being faulty and my vehicle per VIN is not included in this recall for some reason however it is the exact issue all of the others have that are included in it. I have only had my vehicle for a year and it is an extremely expensive repair so I am asking if there is any help for this issue because I need it as well just as everyone else who has a recall for this issue
Additional Notes:
I’m reaching out as my Catalytic Converter is needing to be replaced due to being faulty and my vehicle per VIN is not included in this recall for some reason however it is the exact issue all of the others have that are included in it. I have only had my vehicle for a year and it is an extremely expensive repair so I am asking if there is any help for this issue because I need it as well just as everyone else who has a recall for this issue
Mfg Campaign: 11673365
Recall Date: Jul 14, 2025
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Kia Soul. The contact stated that after a recent oil change, the vehicle began to hesitate while depressing the accelerator pedal. In addition, white smoke was coming from the exhaust pipes with the check engine warning light illuminated on the instrument panel. The contact pulled over to the shoulder of the road before being able to drive the vehicle to the residence in LIMP Mode. The vehicle was taken to the independent mechanic where the oil change was performed, and the mechanic discovered a leak in the engine and advised the contact to take the vehicle to a dealer for assistance. The contact made an appointment with the dealer. The contact then stated that an abnormal odor started coming from the vehicle and chose to stop driving the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2016 Kia Soul. The contact stated that after a recent oil change, the vehicle began to hesitate while depressing the accelerator pedal. In addition, white smoke was coming from the exhaust pipes with the check engine warning light illuminated on the instrument panel. The contact pulled over to the shoulder of the road before being able to drive the vehicle to the residence in LIMP Mode. The vehicle was taken to the independent mechanic where the oil change was performed, and the mechanic discovered a leak in the engine and advised the contact to take the vehicle to a dealer for assistance. The contact made an appointment with the dealer. The contact then stated that an abnormal odor started coming from the vehicle and chose to stop driving the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2016 Kia Soul. The contact stated that after a recent oil change, the vehicle began to hesitate while depressing the accelerator pedal. In addition, white smoke was coming from the exhaust pipes with the check engine warning light illuminated on the instrument panel. The contact pulled over to the shoulder of the road before being able to drive the vehicle to the residence in LIMP Mode. The vehicle was taken to the independent mechanic where the oil change was performed, and the mechanic discovered a leak in the engine and advised the contact to take the vehicle to a dealer for assistance. The contact made an appointment with the dealer. The contact then stated that an abnormal odor started coming from the vehicle and chose to stop driving the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11673378
Recall Date: Jul 14, 2025
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Kia Soul. The contact stated that while attempting to start the vehicle, the engine hesitated while turning over, with black smoke coming from the exhaust. The check engine warning light was illuminated. The contact scanned the vehicle with an OBD2 scanner for an unknown error code related to the catalytic converter. The vehicle was taken to a local AutoZone, where it was diagnosed with a catalytic converter malfunction. The local dealer was contacted. The vehicle was not diagnosed or repaired due to the VIN not being associated with any recalls. In addition, the contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Corrective Action:
The contact owns a 2016 Kia Soul. The contact stated that while attempting to start the vehicle, the engine hesitated while turning over, with black smoke coming from the exhaust. The check engine warning light was illuminated. The contact scanned the vehicle with an OBD2 scanner for an unknown error code related to the catalytic converter. The vehicle was taken to a local AutoZone, where it was diagnosed with a catalytic converter malfunction. The local dealer was contacted. The vehicle was not diagnosed or repaired due to the VIN not being associated with any recalls. In addition, the contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Additional Notes:
The contact owns a 2016 Kia Soul. The contact stated that while attempting to start the vehicle, the engine hesitated while turning over, with black smoke coming from the exhaust. The check engine warning light was illuminated. The contact scanned the vehicle with an OBD2 scanner for an unknown error code related to the catalytic converter. The vehicle was taken to a local AutoZone, where it was diagnosed with a catalytic converter malfunction. The local dealer was contacted. The vehicle was not diagnosed or repaired due to the VIN not being associated with any recalls. In addition, the contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Mfg Campaign: 11672180
Recall Date: Jul 9, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire. I have replaced my catalytic converter twice in the last year due to this issue. Engine is dumping oil into catalytic converter causing it to stop up. There was a recall for the 1.6 engine, mine is 2.0 and the issue is exactly the same. 19V-120 / SC176 Recall Summary#19V120000
Corrective Action:
Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire. I have replaced my catalytic converter twice in the last year due to this issue. Engine is dumping oil into catalytic converter causing it to stop up. There was a recall for the 1.6 engine, mine is 2.0 and the issue is exactly the same. 19V-120 / SC176 Recall Summary#19V120000
Additional Notes:
Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire. I have replaced my catalytic converter twice in the last year due to this issue. Engine is dumping oil into catalytic converter causing it to stop up. There was a recall for the 1.6 engine, mine is 2.0 and the issue is exactly the same. 19V-120 / SC176 Recall Summary#19V120000
Mfg Campaign: 11672376
Recall Date: Jul 9, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My 2016 Kia Soul Plus (VIN: [XXX] ) showed a blinking check engine light and entered limp mode while driving. I had the code read and received P1326, which is a known issue in Kia vehicles related to the Knock Sensor Detection System (KSDS). This code indicates possible engine bearing wear or impending engine failure, which could result in engine stall or fire, creating a serious safety risk while driving. My car has under 115,000 miles, but I purchased it used from a non-Kia dealer and was told by Kia that it's not covered under warranty or recall. However, many vehicles with this issue received engine replacements or software updates under TSB PI2002 and other campaigns. I am requesting that NHTSA investigate this issue for the 2016 Kia Soul, as it appears to be part of the larger engine defect trend affecting many Kia models. This vehicle should be included in any safety recall or extended warranty coverage related to this defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My 2016 Kia Soul Plus (VIN: [XXX] ) showed a blinking check engine light and entered limp mode while driving. I had the code read and received P1326, which is a known issue in Kia vehicles related to the Knock Sensor Detection System (KSDS). This code indicates possible engine bearing wear or impending engine failure, which could result in engine stall or fire, creating a serious safety risk while driving. My car has under 115,000 miles, but I purchased it used from a non-Kia dealer and was told by Kia that it's not covered under warranty or recall. However, many vehicles with this issue received engine replacements or software updates under TSB PI2002 and other campaigns. I am requesting that NHTSA investigate this issue for the 2016 Kia Soul, as it appears to be part of the larger engine defect trend affecting many Kia models. This vehicle should be included in any safety recall or extended warranty coverage related to this defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My 2016 Kia Soul Plus (VIN: [XXX] ) showed a blinking check engine light and entered limp mode while driving. I had the code read and received P1326, which is a known issue in Kia vehicles related to the Knock Sensor Detection System (KSDS). This code indicates possible engine bearing wear or impending engine failure, which could result in engine stall or fire, creating a serious safety risk while driving. My car has under 115,000 miles, but I purchased it used from a non-Kia dealer and was told by Kia that it's not covered under warranty or recall. However, many vehicles with this issue received engine replacements or software updates under TSB PI2002 and other campaigns. I am requesting that NHTSA investigate this issue for the 2016 Kia Soul, as it appears to be part of the larger engine defect trend affecting many Kia models. This vehicle should be included in any safety recall or extended warranty coverage related to this defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11670936
Recall Date: Jul 2, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We purchased a 2016 Kia Soul with the GDI engine in October 2024 from Jim Shorkey Kia in Uniontown with 60K miles on it. We just had to have a whole new Catalytic Converter installed that cost us $1500 because the one on this car was completely messed up. It caused the car to stall, have no power and when my daughter was pulling into her parking space, this caused the brakes to stop working because the car was getting NO power. The converter was completely clogged and the whole thing had to be replaced (AT OUR EXPENSE)! This was a recall for the same year Kia Souls, but somehow this one is NOT on the recall list for the exact thing that these were being recalled. How does that work? We were left without a vehicle for days and we had to pay to have the car towed to a garage and repaired. Kia would do nothing, so we had to have it repaired at a reputable garage in our area! Only having the car of less than 8 months after buying it used from a KIA dealership, this is disheartening. How could they sell a car that obviously had issues with the catalytic converter, or they did just NOT check the vehicle out before they sold it to someone. I get that it was a used car but are we seriously going to sell a car to someone that obviously has an issue! So why exactly was this 2016 KIA Soul with the GDI engine, NOT recalled?? We should be reimbursed for this. This is crazy. My daughter could have been in a horrible accident. THANKFULLY she was only leaving her apartment and in the parking lot of her home! What do we do about getting this? This car clearly has issues and should have been recalled with the others!
Corrective Action:
We purchased a 2016 Kia Soul with the GDI engine in October 2024 from Jim Shorkey Kia in Uniontown with 60K miles on it. We just had to have a whole new Catalytic Converter installed that cost us $1500 because the one on this car was completely messed up. It caused the car to stall, have no power and when my daughter was pulling into her parking space, this caused the brakes to stop working because the car was getting NO power. The converter was completely clogged and the whole thing had to be replaced (AT OUR EXPENSE)! This was a recall for the same year Kia Souls, but somehow this one is NOT on the recall list for the exact thing that these were being recalled. How does that work? We were left without a vehicle for days and we had to pay to have the car towed to a garage and repaired. Kia would do nothing, so we had to have it repaired at a reputable garage in our area! Only having the car of less than 8 months after buying it used from a KIA dealership, this is disheartening. How could they sell a car that obviously had issues with the catalytic converter, or they did just NOT check the vehicle out before they sold it to someone. I get that it was a used car but are we seriously going to sell a car to someone that obviously has an issue! So why exactly was this 2016 KIA Soul with the GDI engine, NOT recalled?? We should be reimbursed for this. This is crazy. My daughter could have been in a horrible accident. THANKFULLY she was only leaving her apartment and in the parking lot of her home! What do we do about getting this? This car clearly has issues and should have been recalled with the others!
Additional Notes:
We purchased a 2016 Kia Soul with the GDI engine in October 2024 from Jim Shorkey Kia in Uniontown with 60K miles on it. We just had to have a whole new Catalytic Converter installed that cost us $1500 because the one on this car was completely messed up. It caused the car to stall, have no power and when my daughter was pulling into her parking space, this caused the brakes to stop working because the car was getting NO power. The converter was completely clogged and the whole thing had to be replaced (AT OUR EXPENSE)! This was a recall for the same year Kia Souls, but somehow this one is NOT on the recall list for the exact thing that these were being recalled. How does that work? We were left without a vehicle for days and we had to pay to have the car towed to a garage and repaired. Kia would do nothing, so we had to have it repaired at a reputable garage in our area! Only having the car of less than 8 months after buying it used from a KIA dealership, this is disheartening. How could they sell a car that obviously had issues with the catalytic converter, or they did just NOT check the vehicle out before they sold it to someone. I get that it was a used car but are we seriously going to sell a car to someone that obviously has an issue! So why exactly was this 2016 KIA Soul with the GDI engine, NOT recalled?? We should be reimbursed for this. This is crazy. My daughter could have been in a horrible accident. THANKFULLY she was only leaving her apartment and in the parking lot of her home! What do we do about getting this? This car clearly has issues and should have been recalled with the others!
Mfg Campaign: 11669435
Recall Date: Jun 26, 2025
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
We purchased a 2016 Kia Soul with the GDI engine in October 2024 from Jim Shorkey Kia in Uniontown with 60K miles on it. We just had to have a whole new Catalytic Converter installed that cost us $1500 because the one on this car was completely messed up. It caused the car to stall, have no power and when my daughter was pulling into her parking space, this caused the brakes to stop working because the car was getting NO power. The converter was completely clogged and the whole thing had to be replaced (AT OUR EXPENSE)! This was a recall for the same year Kia Souls, but somehow this one is NOT on the recall list for the exact thing that these were being recalled. How does that work? We were left without a vehicle for days and we had to pay to have the car towed to a garage and repaired. Kia would do nothing, so we had to have it repaired at a reputable garage in our area! Only having the car of less than 8 months after buying it used from a KIA dealership, this is disheartening. How could they sell a car that obviously had issues with the catalytic converter, or they did just NOT check the vehicle out before they sold it to someone. I get that it was a used car but are we seriously going to sell a car to someone that obviously has an issue! So why exactly was this 2016 KIA Soul with the GDI engine, NOT recalled?? We should be reimbursed for this. This is crazy. My daughter could have been in a horrible accident. THANKFULLY she was only leaving her apartment and in the parking lot of her home! What do we do about getting this? This car clearly has issues and should have been recalled with the others!
Corrective Action:
We purchased a 2016 Kia Soul with the GDI engine in October 2024 from Jim Shorkey Kia in Uniontown with 60K miles on it. We just had to have a whole new Catalytic Converter installed that cost us $1500 because the one on this car was completely messed up. It caused the car to stall, have no power and when my daughter was pulling into her parking space, this caused the brakes to stop working because the car was getting NO power. The converter was completely clogged and the whole thing had to be replaced (AT OUR EXPENSE)! This was a recall for the same year Kia Souls, but somehow this one is NOT on the recall list for the exact thing that these were being recalled. How does that work? We were left without a vehicle for days and we had to pay to have the car towed to a garage and repaired. Kia would do nothing, so we had to have it repaired at a reputable garage in our area! Only having the car of less than 8 months after buying it used from a KIA dealership, this is disheartening. How could they sell a car that obviously had issues with the catalytic converter, or they did just NOT check the vehicle out before they sold it to someone. I get that it was a used car but are we seriously going to sell a car to someone that obviously has an issue! So why exactly was this 2016 KIA Soul with the GDI engine, NOT recalled?? We should be reimbursed for this. This is crazy. My daughter could have been in a horrible accident. THANKFULLY she was only leaving her apartment and in the parking lot of her home! What do we do about getting this? This car clearly has issues and should have been recalled with the others!
Additional Notes:
We purchased a 2016 Kia Soul with the GDI engine in October 2024 from Jim Shorkey Kia in Uniontown with 60K miles on it. We just had to have a whole new Catalytic Converter installed that cost us $1500 because the one on this car was completely messed up. It caused the car to stall, have no power and when my daughter was pulling into her parking space, this caused the brakes to stop working because the car was getting NO power. The converter was completely clogged and the whole thing had to be replaced (AT OUR EXPENSE)! This was a recall for the same year Kia Souls, but somehow this one is NOT on the recall list for the exact thing that these were being recalled. How does that work? We were left without a vehicle for days and we had to pay to have the car towed to a garage and repaired. Kia would do nothing, so we had to have it repaired at a reputable garage in our area! Only having the car of less than 8 months after buying it used from a KIA dealership, this is disheartening. How could they sell a car that obviously had issues with the catalytic converter, or they did just NOT check the vehicle out before they sold it to someone. I get that it was a used car but are we seriously going to sell a car to someone that obviously has an issue! So why exactly was this 2016 KIA Soul with the GDI engine, NOT recalled?? We should be reimbursed for this. This is crazy. My daughter could have been in a horrible accident. THANKFULLY she was only leaving her apartment and in the parking lot of her home! What do we do about getting this? This car clearly has issues and should have been recalled with the others!
Mfg Campaign: 11669435
Recall Date: Jun 26, 2025
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
We purchased a 2016 Kia Soul with the GDI engine in October 2024 from Jim Shorkey Kia in Uniontown with 60K miles on it. We just had to have a whole new Catalytic Converter installed that cost us $1500 because the one on this car was completely messed up. It caused the car to stall, have no power and when my daughter was pulling into her parking space, this caused the brakes to stop working because the car was getting NO power. The converter was completely clogged and the whole thing had to be replaced (AT OUR EXPENSE)! This was a recall for the same year Kia Souls, but somehow this one is NOT on the recall list for the exact thing that these were being recalled. How does that work? We were left without a vehicle for days and we had to pay to have the car towed to a garage and repaired. Kia would do nothing, so we had to have it repaired at a reputable garage in our area! Only having the car of less than 8 months after buying it used from a KIA dealership, this is disheartening. How could they sell a car that obviously had issues with the catalytic converter, or they did just NOT check the vehicle out before they sold it to someone. I get that it was a used car but are we seriously going to sell a car to someone that obviously has an issue! So why exactly was this 2016 KIA Soul with the GDI engine, NOT recalled?? We should be reimbursed for this. This is crazy. My daughter could have been in a horrible accident. THANKFULLY she was only leaving her apartment and in the parking lot of her home! What do we do about getting this? This car clearly has issues and should have been recalled with the others!
Corrective Action:
We purchased a 2016 Kia Soul with the GDI engine in October 2024 from Jim Shorkey Kia in Uniontown with 60K miles on it. We just had to have a whole new Catalytic Converter installed that cost us $1500 because the one on this car was completely messed up. It caused the car to stall, have no power and when my daughter was pulling into her parking space, this caused the brakes to stop working because the car was getting NO power. The converter was completely clogged and the whole thing had to be replaced (AT OUR EXPENSE)! This was a recall for the same year Kia Souls, but somehow this one is NOT on the recall list for the exact thing that these were being recalled. How does that work? We were left without a vehicle for days and we had to pay to have the car towed to a garage and repaired. Kia would do nothing, so we had to have it repaired at a reputable garage in our area! Only having the car of less than 8 months after buying it used from a KIA dealership, this is disheartening. How could they sell a car that obviously had issues with the catalytic converter, or they did just NOT check the vehicle out before they sold it to someone. I get that it was a used car but are we seriously going to sell a car to someone that obviously has an issue! So why exactly was this 2016 KIA Soul with the GDI engine, NOT recalled?? We should be reimbursed for this. This is crazy. My daughter could have been in a horrible accident. THANKFULLY she was only leaving her apartment and in the parking lot of her home! What do we do about getting this? This car clearly has issues and should have been recalled with the others!
Additional Notes:
We purchased a 2016 Kia Soul with the GDI engine in October 2024 from Jim Shorkey Kia in Uniontown with 60K miles on it. We just had to have a whole new Catalytic Converter installed that cost us $1500 because the one on this car was completely messed up. It caused the car to stall, have no power and when my daughter was pulling into her parking space, this caused the brakes to stop working because the car was getting NO power. The converter was completely clogged and the whole thing had to be replaced (AT OUR EXPENSE)! This was a recall for the same year Kia Souls, but somehow this one is NOT on the recall list for the exact thing that these were being recalled. How does that work? We were left without a vehicle for days and we had to pay to have the car towed to a garage and repaired. Kia would do nothing, so we had to have it repaired at a reputable garage in our area! Only having the car of less than 8 months after buying it used from a KIA dealership, this is disheartening. How could they sell a car that obviously had issues with the catalytic converter, or they did just NOT check the vehicle out before they sold it to someone. I get that it was a used car but are we seriously going to sell a car to someone that obviously has an issue! So why exactly was this 2016 KIA Soul with the GDI engine, NOT recalled?? We should be reimbursed for this. This is crazy. My daughter could have been in a horrible accident. THANKFULLY she was only leaving her apartment and in the parking lot of her home! What do we do about getting this? This car clearly has issues and should have been recalled with the others!
Mfg Campaign: 11669435
Recall Date: Jun 26, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2016 Kia Soul engine burns excessive amounts of oil leading to constantly needing to top off oil and/or oil changes. When car accelerate white smoke comes from engines; mechanic has pictures of white ash on engine components. We have taken it to the dealership after it was purchased by Carmax in June 2024 the check engine light was displayed, but were told no codes came up. We have taken the car to multiple private mechanics and were told this is a common problem and there is a recall on these engines. Finally 2 weeks ago auto repair shop confirmed engine faulty took pictures of white ash on engine components and advised to tow car to dealership re: extended recall on these engines. Dealership states the car now needs a catalytic converter; however this is a direct result of oil deposits in the exhaust that damage the catalytic converter. We have been getting the runaround from the dealership that says no engine codes come up but when the car is driven the white smoke and rattling of the engine is apparent.
Corrective Action:
2016 Kia Soul engine burns excessive amounts of oil leading to constantly needing to top off oil and/or oil changes. When car accelerate white smoke comes from engines; mechanic has pictures of white ash on engine components. We have taken it to the dealership after it was purchased by Carmax in June 2024 the check engine light was displayed, but were told no codes came up. We have taken the car to multiple private mechanics and were told this is a common problem and there is a recall on these engines. Finally 2 weeks ago auto repair shop confirmed engine faulty took pictures of white ash on engine components and advised to tow car to dealership re: extended recall on these engines. Dealership states the car now needs a catalytic converter; however this is a direct result of oil deposits in the exhaust that damage the catalytic converter. We have been getting the runaround from the dealership that says no engine codes come up but when the car is driven the white smoke and rattling of the engine is apparent.
Additional Notes:
2016 Kia Soul engine burns excessive amounts of oil leading to constantly needing to top off oil and/or oil changes. When car accelerate white smoke comes from engines; mechanic has pictures of white ash on engine components. We have taken it to the dealership after it was purchased by Carmax in June 2024 the check engine light was displayed, but were told no codes came up. We have taken the car to multiple private mechanics and were told this is a common problem and there is a recall on these engines. Finally 2 weeks ago auto repair shop confirmed engine faulty took pictures of white ash on engine components and advised to tow car to dealership re: extended recall on these engines. Dealership states the car now needs a catalytic converter; however this is a direct result of oil deposits in the exhaust that damage the catalytic converter. We have been getting the runaround from the dealership that says no engine codes come up but when the car is driven the white smoke and rattling of the engine is apparent.
Mfg Campaign: 11667405
Recall Date: Jun 17, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2016 Kia Soul engine burns excessive amounts of oil leading to constantly needing to top off oil and/or oil changes. When car accelerate white smoke comes from engines; mechanic has pictures of white ash on engine components. We have taken it to the dealership after it was purchased by Carmax in June 2024 the check engine light was displayed, but were told no codes came up. We have taken the car to multiple private mechanics and were told this is a common problem and there is a recall on these engines. Finally 2 weeks ago auto repair shop confirmed engine faulty took pictures of white ash on engine components and advised to tow car to dealership re: extended recall on these engines. Dealership states the car now needs a catalytic converter; however this is a direct result of oil deposits in the exhaust that damage the catalytic converter. We have been getting the runaround from the dealership that says no engine codes come up but when the car is driven the white smoke and rattling of the engine is apparent.
Corrective Action:
2016 Kia Soul engine burns excessive amounts of oil leading to constantly needing to top off oil and/or oil changes. When car accelerate white smoke comes from engines; mechanic has pictures of white ash on engine components. We have taken it to the dealership after it was purchased by Carmax in June 2024 the check engine light was displayed, but were told no codes came up. We have taken the car to multiple private mechanics and were told this is a common problem and there is a recall on these engines. Finally 2 weeks ago auto repair shop confirmed engine faulty took pictures of white ash on engine components and advised to tow car to dealership re: extended recall on these engines. Dealership states the car now needs a catalytic converter; however this is a direct result of oil deposits in the exhaust that damage the catalytic converter. We have been getting the runaround from the dealership that says no engine codes come up but when the car is driven the white smoke and rattling of the engine is apparent.
Additional Notes:
2016 Kia Soul engine burns excessive amounts of oil leading to constantly needing to top off oil and/or oil changes. When car accelerate white smoke comes from engines; mechanic has pictures of white ash on engine components. We have taken it to the dealership after it was purchased by Carmax in June 2024 the check engine light was displayed, but were told no codes came up. We have taken the car to multiple private mechanics and were told this is a common problem and there is a recall on these engines. Finally 2 weeks ago auto repair shop confirmed engine faulty took pictures of white ash on engine components and advised to tow car to dealership re: extended recall on these engines. Dealership states the car now needs a catalytic converter; however this is a direct result of oil deposits in the exhaust that damage the catalytic converter. We have been getting the runaround from the dealership that says no engine codes come up but when the car is driven the white smoke and rattling of the engine is apparent.
Mfg Campaign: 11667405
Recall Date: Jun 17, 2025
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
CATALYIC CONVERTER IS DAMAGE
Corrective Action:
CATALYIC CONVERTER IS DAMAGE
Additional Notes:
CATALYIC CONVERTER IS DAMAGE
Mfg Campaign: 11666661
Recall Date: Jun 12, 2025
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
CATALYIC CONVERTER IS DAMAGE
Corrective Action:
CATALYIC CONVERTER IS DAMAGE
Additional Notes:
CATALYIC CONVERTER IS DAMAGE
Mfg Campaign: 11666661
Recall Date: Jun 12, 2025
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Valencia, CA • 36 yrs
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