Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC176
Recall Date: Feb 22, 2019
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC155
Recall Date: Sep 29, 2017
Consumer Complaints
1K ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CATALYIC CONVERTER IS DAMAGE
Corrective Action:
CATALYIC CONVERTER IS DAMAGE
Additional Notes:
CATALYIC CONVERTER IS DAMAGE
Mfg Campaign: 11666661
Recall Date: Jun 12, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I had my crankshaft sensor replaced and it is still stalling on me. Engine has stalled while I was driving and this has put my life at risk and my job at risk.
Corrective Action:
I had my crankshaft sensor replaced and it is still stalling on me. Engine has stalled while I was driving and this has put my life at risk and my job at risk.
Additional Notes:
I had my crankshaft sensor replaced and it is still stalling on me. Engine has stalled while I was driving and this has put my life at risk and my job at risk.
Mfg Campaign: 11665630
Recall Date: Jun 8, 2025
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
2 years ago Kia had a recall on the catalytic converter that I found out about after my car displayed the engine light and shut down and would not drive. I had to tow it and they told me it was the catalytic converter but it had a recall. I took it to Kia and They said they replaced it but I'm not sure they did it properly, as I drove to Sarasota and the engine light came on I pulled over and let the engine cool and continued on with no problems until on my way back it did the same. I called the dealership but they told me it was fine. Now I'm driving today to the bank and on the way back the car would not drive faster than 5 mph!!! I drove back the couple miles to the mechanic beside my warehouse and he said it's the catalytic converter as it was extremely hot. I called the dealership and they said there is no warranty
Corrective Action:
2 years ago Kia had a recall on the catalytic converter that I found out about after my car displayed the engine light and shut down and would not drive. I had to tow it and they told me it was the catalytic converter but it had a recall. I took it to Kia and They said they replaced it but I'm not sure they did it properly, as I drove to Sarasota and the engine light came on I pulled over and let the engine cool and continued on with no problems until on my way back it did the same. I called the dealership but they told me it was fine. Now I'm driving today to the bank and on the way back the car would not drive faster than 5 mph!!! I drove back the couple miles to the mechanic beside my warehouse and he said it's the catalytic converter as it was extremely hot. I called the dealership and they said there is no warranty
Additional Notes:
2 years ago Kia had a recall on the catalytic converter that I found out about after my car displayed the engine light and shut down and would not drive. I had to tow it and they told me it was the catalytic converter but it had a recall. I took it to Kia and They said they replaced it but I'm not sure they did it properly, as I drove to Sarasota and the engine light came on I pulled over and let the engine cool and continued on with no problems until on my way back it did the same. I called the dealership but they told me it was fine. Now I'm driving today to the bank and on the way back the car would not drive faster than 5 mph!!! I drove back the couple miles to the mechanic beside my warehouse and he said it's the catalytic converter as it was extremely hot. I called the dealership and they said there is no warranty
Mfg Campaign: 11665123
Recall Date: Jun 5, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was never informed about the issues with my 1.6 GI engine YEARS AGO. And now my engine went bad in my 2016 Kia soul and kia screwed me and won’t cover fixing my car. I’m so disgusted with kia and their customer service for not helping me or ever informing me.
Corrective Action:
I was never informed about the issues with my 1.6 GI engine YEARS AGO. And now my engine went bad in my 2016 Kia soul and kia screwed me and won’t cover fixing my car. I’m so disgusted with kia and their customer service for not helping me or ever informing me.
Additional Notes:
I was never informed about the issues with my 1.6 GI engine YEARS AGO. And now my engine went bad in my 2016 Kia soul and kia screwed me and won’t cover fixing my car. I’m so disgusted with kia and their customer service for not helping me or ever informing me.
Mfg Campaign: 11664792
Recall Date: Jun 4, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On May 17, 2025, the engine in our 2016 Kia Soul seized up and was destroyed. It is within Kia’s 10 year/100,000 mile drivetrain warranty. They are refusing to honor the warrant stating there was a recall on the vehicle that we never got fixed. The only unrepaired recall on this vehicle involves the steering, nothing to do with the motor. They are trying to escape the responsibility that they have promised to the American consumer.
Corrective Action:
On May 17, 2025, the engine in our 2016 Kia Soul seized up and was destroyed. It is within Kia’s 10 year/100,000 mile drivetrain warranty. They are refusing to honor the warrant stating there was a recall on the vehicle that we never got fixed. The only unrepaired recall on this vehicle involves the steering, nothing to do with the motor. They are trying to escape the responsibility that they have promised to the American consumer.
Additional Notes:
On May 17, 2025, the engine in our 2016 Kia Soul seized up and was destroyed. It is within Kia’s 10 year/100,000 mile drivetrain warranty. They are refusing to honor the warrant stating there was a recall on the vehicle that we never got fixed. The only unrepaired recall on this vehicle involves the steering, nothing to do with the motor. They are trying to escape the responsibility that they have promised to the American consumer.
Mfg Campaign: 11664402
Recall Date: Jun 2, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My 2016 Kia soul had the engine white come on. I took it to have the computer read what the problem was. It came back engine knock sensor. I was told there was a recall on this and I needed to take it to an authorized Kia dealer. I took this to an authorized Kia dealer who told me that that was a faulty check engine light there was nothing wrong with the sensor, but my pistons were bad and I needed a new engine. Well, when I read further into the recall, it specifically said that this check engine sensor issue could affect the engine. My car just hit 100,000 miles. I had regular service. I now have a Kia who is sitting in front of my house not being able to be run. I truly feel that there is an issue that was not addressed when it was checked the check engine light indicated faulty knock sensor. This recall connected that there may be issues with the motor if this were the problem. I feel like I’m being taken advantage of. I am currently without any transportation and cannot get any help. Is there anything you can do to help me?
Corrective Action:
My 2016 Kia soul had the engine white come on. I took it to have the computer read what the problem was. It came back engine knock sensor. I was told there was a recall on this and I needed to take it to an authorized Kia dealer. I took this to an authorized Kia dealer who told me that that was a faulty check engine light there was nothing wrong with the sensor, but my pistons were bad and I needed a new engine. Well, when I read further into the recall, it specifically said that this check engine sensor issue could affect the engine. My car just hit 100,000 miles. I had regular service. I now have a Kia who is sitting in front of my house not being able to be run. I truly feel that there is an issue that was not addressed when it was checked the check engine light indicated faulty knock sensor. This recall connected that there may be issues with the motor if this were the problem. I feel like I’m being taken advantage of. I am currently without any transportation and cannot get any help. Is there anything you can do to help me?
Additional Notes:
My 2016 Kia soul had the engine white come on. I took it to have the computer read what the problem was. It came back engine knock sensor. I was told there was a recall on this and I needed to take it to an authorized Kia dealer. I took this to an authorized Kia dealer who told me that that was a faulty check engine light there was nothing wrong with the sensor, but my pistons were bad and I needed a new engine. Well, when I read further into the recall, it specifically said that this check engine sensor issue could affect the engine. My car just hit 100,000 miles. I had regular service. I now have a Kia who is sitting in front of my house not being able to be run. I truly feel that there is an issue that was not addressed when it was checked the check engine light indicated faulty knock sensor. This recall connected that there may be issues with the motor if this were the problem. I feel like I’m being taken advantage of. I am currently without any transportation and cannot get any help. Is there anything you can do to help me?
Mfg Campaign: 11659902
Recall Date: May 9, 2025
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle was taken to Clovis Kia to address recall NHTSA# 23V218 (SC267). Kia was unable to fix the issue and ordered a battery pack replacement (they replaced the current battery pack 2 years and roughly 20K miles previously). New battery pack was installed and the system still does not function properly. Multiple error codes present and car is undriveable. At the 1 month mark we demanded a loaner vehicle. They swapped the loaner for another one when the car neared 5k miles. After 4 months, our vehicle is still not operational. in 4.5 years of ownership, the car has sat at Kia Clovis for 6+ months to address multiple battery issues, safety recalls and electrical issues. We have requested updates and information but Kia corporate is not responsive. So we have documented for a California Lemon Law buyback and sent a demand message to Kia to buy back the vehicle since they can't return it to us in the same or better condition than when we dropped it off. The last in person conversation was to let us know the new loaner should be brought back when we've put 3K+ miles on it so they can trade it again. (it was obvious they had little faith in our car being repaired)
Corrective Action:
Vehicle was taken to Clovis Kia to address recall NHTSA# 23V218 (SC267). Kia was unable to fix the issue and ordered a battery pack replacement (they replaced the current battery pack 2 years and roughly 20K miles previously). New battery pack was installed and the system still does not function properly. Multiple error codes present and car is undriveable. At the 1 month mark we demanded a loaner vehicle. They swapped the loaner for another one when the car neared 5k miles. After 4 months, our vehicle is still not operational. in 4.5 years of ownership, the car has sat at Kia Clovis for 6+ months to address multiple battery issues, safety recalls and electrical issues. We have requested updates and information but Kia corporate is not responsive. So we have documented for a California Lemon Law buyback and sent a demand message to Kia to buy back the vehicle since they can't return it to us in the same or better condition than when we dropped it off. The last in person conversation was to let us know the new loaner should be brought back when we've put 3K+ miles on it so they can trade it again. (it was obvious they had little faith in our car being repaired)
Additional Notes:
Vehicle was taken to Clovis Kia to address recall NHTSA# 23V218 (SC267). Kia was unable to fix the issue and ordered a battery pack replacement (they replaced the current battery pack 2 years and roughly 20K miles previously). New battery pack was installed and the system still does not function properly. Multiple error codes present and car is undriveable. At the 1 month mark we demanded a loaner vehicle. They swapped the loaner for another one when the car neared 5k miles. After 4 months, our vehicle is still not operational. in 4.5 years of ownership, the car has sat at Kia Clovis for 6+ months to address multiple battery issues, safety recalls and electrical issues. We have requested updates and information but Kia corporate is not responsive. So we have documented for a California Lemon Law buyback and sent a demand message to Kia to buy back the vehicle since they can't return it to us in the same or better condition than when we dropped it off. The last in person conversation was to let us know the new loaner should be brought back when we've put 3K+ miles on it so they can trade it again. (it was obvious they had little faith in our car being repaired)
Mfg Campaign: 11660064
Recall Date: May 9, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Car started rapidly slowing while on the highway and would not accelerate. After taking it to the dealership they said the catalytic converter is clogged and will need replaced. Seems to be a common issue with this vehicle that is not always covered by recall for whatever reason.
Corrective Action:
Car started rapidly slowing while on the highway and would not accelerate. After taking it to the dealership they said the catalytic converter is clogged and will need replaced. Seems to be a common issue with this vehicle that is not always covered by recall for whatever reason.
Additional Notes:
Car started rapidly slowing while on the highway and would not accelerate. After taking it to the dealership they said the catalytic converter is clogged and will need replaced. Seems to be a common issue with this vehicle that is not always covered by recall for whatever reason.
Mfg Campaign: 11657615
Recall Date: Apr 29, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My vehicle has stranded me twice due to the same issue—error code P1326, which I am regrettably too familiar with. It is apparently associated with the Knock Sensor Detection System and the possibility of defective piston oil rings
Corrective Action:
My vehicle has stranded me twice due to the same issue—error code P1326, which I am regrettably too familiar with. It is apparently associated with the Knock Sensor Detection System and the possibility of defective piston oil rings
Additional Notes:
My vehicle has stranded me twice due to the same issue—error code P1326, which I am regrettably too familiar with. It is apparently associated with the Knock Sensor Detection System and the possibility of defective piston oil rings
Mfg Campaign: 11657271
Recall Date: Apr 28, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My engine failed in a2016 Kia Soul.It is available upon inspection. My safety was at risk because the engine went bad all of a sudden. The vehicle has been inspected by a repair facility.Yes I went to a dealership and ask about knocking noise they didn’t say anything about ksds and made me an appointment a week later.
Corrective Action:
My engine failed in a2016 Kia Soul.It is available upon inspection. My safety was at risk because the engine went bad all of a sudden. The vehicle has been inspected by a repair facility.Yes I went to a dealership and ask about knocking noise they didn’t say anything about ksds and made me an appointment a week later.
Additional Notes:
My engine failed in a2016 Kia Soul.It is available upon inspection. My safety was at risk because the engine went bad all of a sudden. The vehicle has been inspected by a repair facility.Yes I went to a dealership and ask about knocking noise they didn’t say anything about ksds and made me an appointment a week later.
Mfg Campaign: 11657351
Recall Date: Apr 28, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Car is making a knocking sound. Car is going thru more oil than normal. Causing the motor to get hot.
Corrective Action:
Car is making a knocking sound. Car is going thru more oil than normal. Causing the motor to get hot.
Additional Notes:
Car is making a knocking sound. Car is going thru more oil than normal. Causing the motor to get hot.
Mfg Campaign: 11657382
Recall Date: Apr 28, 2025
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Potential Consequences:
The contact owns a 2016 Kia Soul. The contact stated that while driving on the highway at 30 MPH, there was an abnormal smoke odor entering the cabin of the vehicle with an unknown warning light illuminated. The contact stated that the vehicle experienced a loss of automotive power, and the contact proceeded to pull over onto the side of the road. The vehicle was towed to the residence, and an independent mechanic arrived to diagnose the vehicle. The contact was informed that the thermostat, catalytic converter, muffler, exhaust manifold, and sensors were burned, and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.
Corrective Action:
The contact owns a 2016 Kia Soul. The contact stated that while driving on the highway at 30 MPH, there was an abnormal smoke odor entering the cabin of the vehicle with an unknown warning light illuminated. The contact stated that the vehicle experienced a loss of automotive power, and the contact proceeded to pull over onto the side of the road. The vehicle was towed to the residence, and an independent mechanic arrived to diagnose the vehicle. The contact was informed that the thermostat, catalytic converter, muffler, exhaust manifold, and sensors were burned, and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.
Additional Notes:
The contact owns a 2016 Kia Soul. The contact stated that while driving on the highway at 30 MPH, there was an abnormal smoke odor entering the cabin of the vehicle with an unknown warning light illuminated. The contact stated that the vehicle experienced a loss of automotive power, and the contact proceeded to pull over onto the side of the road. The vehicle was towed to the residence, and an independent mechanic arrived to diagnose the vehicle. The contact was informed that the thermostat, catalytic converter, muffler, exhaust manifold, and sensors were burned, and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.
Mfg Campaign: 11656625
Recall Date: Apr 24, 2025
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Potential Consequences:
The contact owns a 2016 Kia Soul. The contact stated that while driving on the highway at 30 MPH, there was an abnormal smoke odor entering the cabin of the vehicle with an unknown warning light illuminated. The contact stated that the vehicle experienced a loss of automotive power, and the contact proceeded to pull over onto the side of the road. The vehicle was towed to the residence, and an independent mechanic arrived to diagnose the vehicle. The contact was informed that the thermostat, catalytic converter, muffler, exhaust manifold, and sensors were burned, and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.
Corrective Action:
The contact owns a 2016 Kia Soul. The contact stated that while driving on the highway at 30 MPH, there was an abnormal smoke odor entering the cabin of the vehicle with an unknown warning light illuminated. The contact stated that the vehicle experienced a loss of automotive power, and the contact proceeded to pull over onto the side of the road. The vehicle was towed to the residence, and an independent mechanic arrived to diagnose the vehicle. The contact was informed that the thermostat, catalytic converter, muffler, exhaust manifold, and sensors were burned, and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.
Additional Notes:
The contact owns a 2016 Kia Soul. The contact stated that while driving on the highway at 30 MPH, there was an abnormal smoke odor entering the cabin of the vehicle with an unknown warning light illuminated. The contact stated that the vehicle experienced a loss of automotive power, and the contact proceeded to pull over onto the side of the road. The vehicle was towed to the residence, and an independent mechanic arrived to diagnose the vehicle. The contact was informed that the thermostat, catalytic converter, muffler, exhaust manifold, and sensors were burned, and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.
Mfg Campaign: 11656625
Recall Date: Apr 24, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
About a year ago I got my car serviced for the recall that was due to a potential issue with the catalytic converter overheating. High exhaust gas temperatures could damage the catalytic converter, potentially leading to abnormal engine combustion, piston damage, and even a fire. As of today 4/22/2025 I was told my catalytic converter needs to be replaced. I first noticed a check engine light 12/20/2024 and I got the code read from my local AutoZone. The code came back my catalytic converter. After doing some research I seen an active recall which I described as above. I scheduled an appointment at my local Kia Dealership which is also where I go the car. They got me in 01/2025 to service the recall. Here i am just a year past the recall and I've been told I need a whole new catalytic converter which is going to run me just over $1300.
Corrective Action:
About a year ago I got my car serviced for the recall that was due to a potential issue with the catalytic converter overheating. High exhaust gas temperatures could damage the catalytic converter, potentially leading to abnormal engine combustion, piston damage, and even a fire. As of today 4/22/2025 I was told my catalytic converter needs to be replaced. I first noticed a check engine light 12/20/2024 and I got the code read from my local AutoZone. The code came back my catalytic converter. After doing some research I seen an active recall which I described as above. I scheduled an appointment at my local Kia Dealership which is also where I go the car. They got me in 01/2025 to service the recall. Here i am just a year past the recall and I've been told I need a whole new catalytic converter which is going to run me just over $1300.
Additional Notes:
About a year ago I got my car serviced for the recall that was due to a potential issue with the catalytic converter overheating. High exhaust gas temperatures could damage the catalytic converter, potentially leading to abnormal engine combustion, piston damage, and even a fire. As of today 4/22/2025 I was told my catalytic converter needs to be replaced. I first noticed a check engine light 12/20/2024 and I got the code read from my local AutoZone. The code came back my catalytic converter. After doing some research I seen an active recall which I described as above. I scheduled an appointment at my local Kia Dealership which is also where I go the car. They got me in 01/2025 to service the recall. Here i am just a year past the recall and I've been told I need a whole new catalytic converter which is going to run me just over $1300.
Mfg Campaign: 11656189
Recall Date: Apr 22, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
In order to complete the Recall SC176 on my vehicle, I am required to submit comprehensive maintenance records. Since purchasing the car used in 2019, all routine maintenance—excluding tires and brakes—has been performed by the original selling dealership. However, that dealership is unable to provide the necessary documentation. As a result, the Kia dealership handling the recall is refusing to perform the required repairs, citing court-ordered terms that mandate maintenance record verification. Despite extensive discussions with Kia, there appears to be no alternative path forward without these records. This situation leaves me with two unacceptable options: continue driving a vehicle with a potentially hazardous, unrepaired engine, or reduce my household to a single vehicle—an outcome that would create significant hardship for my family. Additionally, because we are currently enrolled in a debt consolidation program, taking out any form of loan to replace this vehicle is not permitted. The lack of access to critical maintenance records, through no fault of my own, is now preventing the fulfillment of a safety recall and placing my family at risk. I am requesting immediate assistance in resolving this issue so that the recall repairs can proceed without further delay.
Corrective Action:
In order to complete the Recall SC176 on my vehicle, I am required to submit comprehensive maintenance records. Since purchasing the car used in 2019, all routine maintenance—excluding tires and brakes—has been performed by the original selling dealership. However, that dealership is unable to provide the necessary documentation. As a result, the Kia dealership handling the recall is refusing to perform the required repairs, citing court-ordered terms that mandate maintenance record verification. Despite extensive discussions with Kia, there appears to be no alternative path forward without these records. This situation leaves me with two unacceptable options: continue driving a vehicle with a potentially hazardous, unrepaired engine, or reduce my household to a single vehicle—an outcome that would create significant hardship for my family. Additionally, because we are currently enrolled in a debt consolidation program, taking out any form of loan to replace this vehicle is not permitted. The lack of access to critical maintenance records, through no fault of my own, is now preventing the fulfillment of a safety recall and placing my family at risk. I am requesting immediate assistance in resolving this issue so that the recall repairs can proceed without further delay.
Additional Notes:
In order to complete the Recall SC176 on my vehicle, I am required to submit comprehensive maintenance records. Since purchasing the car used in 2019, all routine maintenance—excluding tires and brakes—has been performed by the original selling dealership. However, that dealership is unable to provide the necessary documentation. As a result, the Kia dealership handling the recall is refusing to perform the required repairs, citing court-ordered terms that mandate maintenance record verification. Despite extensive discussions with Kia, there appears to be no alternative path forward without these records. This situation leaves me with two unacceptable options: continue driving a vehicle with a potentially hazardous, unrepaired engine, or reduce my household to a single vehicle—an outcome that would create significant hardship for my family. Additionally, because we are currently enrolled in a debt consolidation program, taking out any form of loan to replace this vehicle is not permitted. The lack of access to critical maintenance records, through no fault of my own, is now preventing the fulfillment of a safety recall and placing my family at risk. I am requesting immediate assistance in resolving this issue so that the recall repairs can proceed without further delay.
Mfg Campaign: 11655871
Recall Date: Apr 21, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Cadillac converter melted
Corrective Action:
Cadillac converter melted
Additional Notes:
Cadillac converter melted
Mfg Campaign: 11655877
Recall Date: Apr 21, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
engine rod bearing issues, check engine light is on due to engine knocking from rod bearing and i can't pass state inspection due to check engine light. when the check enging light is on the vehicle can only be driven at speed of 30m/h. took the vehicle to kia dealer at roosvelt ave, york pa 17404 and repaires denied under warranty
Corrective Action:
engine rod bearing issues, check engine light is on due to engine knocking from rod bearing and i can't pass state inspection due to check engine light. when the check enging light is on the vehicle can only be driven at speed of 30m/h. took the vehicle to kia dealer at roosvelt ave, york pa 17404 and repaires denied under warranty
Additional Notes:
engine rod bearing issues, check engine light is on due to engine knocking from rod bearing and i can't pass state inspection due to check engine light. when the check enging light is on the vehicle can only be driven at speed of 30m/h. took the vehicle to kia dealer at roosvelt ave, york pa 17404 and repaires denied under warranty
Mfg Campaign: 11654231
Recall Date: Apr 12, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
engine rod bearing issues, check engine light is on due to engine knocking from rod bearing and i can't pass state inspection due to check engine light. when the check enging light is on the vehicle can only be driven at speed of 30m/h. took the vehicle to kia dealer at roosvelt ave, york pa 17404 and repaires denied under warranty
Corrective Action:
engine rod bearing issues, check engine light is on due to engine knocking from rod bearing and i can't pass state inspection due to check engine light. when the check enging light is on the vehicle can only be driven at speed of 30m/h. took the vehicle to kia dealer at roosvelt ave, york pa 17404 and repaires denied under warranty
Additional Notes:
engine rod bearing issues, check engine light is on due to engine knocking from rod bearing and i can't pass state inspection due to check engine light. when the check enging light is on the vehicle can only be driven at speed of 30m/h. took the vehicle to kia dealer at roosvelt ave, york pa 17404 and repaires denied under warranty
Mfg Campaign: 11654231
Recall Date: Apr 12, 2025
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Potential Consequences:
The contact owns a 2016 Kia Soul. The contact stated while driving at an undisclosed speed, the contact heard an abnormal ticking sound. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure due to a failure of the catalytic converter. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The contact was informed of an undisclosed recall repair; however, the recall repair had expired. The failure mileage was approximately 130,000.
Corrective Action:
The contact owns a 2016 Kia Soul. The contact stated while driving at an undisclosed speed, the contact heard an abnormal ticking sound. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure due to a failure of the catalytic converter. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The contact was informed of an undisclosed recall repair; however, the recall repair had expired. The failure mileage was approximately 130,000.
Additional Notes:
The contact owns a 2016 Kia Soul. The contact stated while driving at an undisclosed speed, the contact heard an abnormal ticking sound. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure due to a failure of the catalytic converter. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The contact was informed of an undisclosed recall repair; however, the recall repair had expired. The failure mileage was approximately 130,000.
Mfg Campaign: 11653273
Recall Date: Apr 7, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Soul. The contact stated while her husband was driving 45 MPH, the accelerator pedal was depressed, and the vehicle failed to respond. The check engine warning light was illuminated. The vehicle failed to accelerate until the vehicle stopped. The vehicle was towed to the dealer where it was diagnosed with internal failure in an exhaust manifold. The vehicle was repaired; however, the failure persisted. The contact stated that after the vehicle was repaired, approximately every 2,000 miles the oil warning light would illuminate. The contact stated that recently the check engine warning light illuminated. The dealer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.
Corrective Action:
The contact owns a 2016 Kia Soul. The contact stated while her husband was driving 45 MPH, the accelerator pedal was depressed, and the vehicle failed to respond. The check engine warning light was illuminated. The vehicle failed to accelerate until the vehicle stopped. The vehicle was towed to the dealer where it was diagnosed with internal failure in an exhaust manifold. The vehicle was repaired; however, the failure persisted. The contact stated that after the vehicle was repaired, approximately every 2,000 miles the oil warning light would illuminate. The contact stated that recently the check engine warning light illuminated. The dealer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.
Additional Notes:
The contact owns a 2016 Kia Soul. The contact stated while her husband was driving 45 MPH, the accelerator pedal was depressed, and the vehicle failed to respond. The check engine warning light was illuminated. The vehicle failed to accelerate until the vehicle stopped. The vehicle was towed to the dealer where it was diagnosed with internal failure in an exhaust manifold. The vehicle was repaired; however, the failure persisted. The contact stated that after the vehicle was repaired, approximately every 2,000 miles the oil warning light would illuminate. The contact stated that recently the check engine warning light illuminated. The dealer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.
Mfg Campaign: 11652350
Recall Date: Apr 2, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury