Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC176
Recall Date: Feb 22, 2019
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC155
Recall Date: Sep 29, 2017
Consumer Complaints
1K ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHEN OIL CHANGED, BEEN TOLD THAT THERE IS NO OIL IN CAR. NO WARNING LIGHTS COME ON. OIL HAS TO BE ADDED BEFORE NEXT OIL CHANGE DUE. NOT ON RECALL LIST BUT HAVING SAME PROBLEMS AS OTHER 2016 KIA SOULS WITH IT BURNING OIL AND CHECK ENGINE LIGHT COMING ON FOR CATALYTIC CONVERTER - BUT DOES NOT STAY ON.
Corrective Action:
WHEN OIL CHANGED, BEEN TOLD THAT THERE IS NO OIL IN CAR. NO WARNING LIGHTS COME ON. OIL HAS TO BE ADDED BEFORE NEXT OIL CHANGE DUE. NOT ON RECALL LIST BUT HAVING SAME PROBLEMS AS OTHER 2016 KIA SOULS WITH IT BURNING OIL AND CHECK ENGINE LIGHT COMING ON FOR CATALYTIC CONVERTER - BUT DOES NOT STAY ON.
Additional Notes:
WHEN OIL CHANGED, BEEN TOLD THAT THERE IS NO OIL IN CAR. NO WARNING LIGHTS COME ON. OIL HAS TO BE ADDED BEFORE NEXT OIL CHANGE DUE. NOT ON RECALL LIST BUT HAVING SAME PROBLEMS AS OTHER 2016 KIA SOULS WITH IT BURNING OIL AND CHECK ENGINE LIGHT COMING ON FOR CATALYTIC CONVERTER - BUT DOES NOT STAY ON.
Mfg Campaign: 11476960
Recall Date: Aug 1, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I just bought the car. Test drive went fine. I was driving the car when the engine rpms stopped working. I could not get the car to increase speed. I was going up a small hill at 35mph when the car just stopped dead in the road. Luckily I was not in traffic. I repeatedly tried to start the car . Finally it started but the driving was the same. I limped home with my flashers on and have not driven it since. I have an app on 8/5 with a kia dealer. They told me I had to drive the car there. I couldn't have it towed. Hopefully I will make it. This problem doesn't happen all the time. I have driven it when it starts up and no check engine light comes on and the rpms are normal and it drives fine. I feel if the engine heats up that's when the problem occurs. It car only stopped that one time. That was enough for me.
Corrective Action:
I just bought the car. Test drive went fine. I was driving the car when the engine rpms stopped working. I could not get the car to increase speed. I was going up a small hill at 35mph when the car just stopped dead in the road. Luckily I was not in traffic. I repeatedly tried to start the car . Finally it started but the driving was the same. I limped home with my flashers on and have not driven it since. I have an app on 8/5 with a kia dealer. They told me I had to drive the car there. I couldn't have it towed. Hopefully I will make it. This problem doesn't happen all the time. I have driven it when it starts up and no check engine light comes on and the rpms are normal and it drives fine. I feel if the engine heats up that's when the problem occurs. It car only stopped that one time. That was enough for me.
Additional Notes:
I just bought the car. Test drive went fine. I was driving the car when the engine rpms stopped working. I could not get the car to increase speed. I was going up a small hill at 35mph when the car just stopped dead in the road. Luckily I was not in traffic. I repeatedly tried to start the car . Finally it started but the driving was the same. I limped home with my flashers on and have not driven it since. I have an app on 8/5 with a kia dealer. They told me I had to drive the car there. I couldn't have it towed. Hopefully I will make it. This problem doesn't happen all the time. I have driven it when it starts up and no check engine light comes on and the rpms are normal and it drives fine. I feel if the engine heats up that's when the problem occurs. It car only stopped that one time. That was enough for me.
Mfg Campaign: 11476757
Recall Date: Jul 31, 2022
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I just bought the car. Test drive went fine. I was driving the car when the engine rpms stopped working. I could not get the car to increase speed. I was going up a small hill at 35mph when the car just stopped dead in the road. Luckily I was not in traffic. I repeatedly tried to start the car . Finally it started but the driving was the same. I limped home with my flashers on and have not driven it since. I have an app on 8/5 with a kia dealer. They told me I had to drive the car there. I couldn't have it towed. Hopefully I will make it. This problem doesn't happen all the time. I have driven it when it starts up and no check engine light comes on and the rpms are normal and it drives fine. I feel if the engine heats up that's when the problem occurs. It car only stopped that one time. That was enough for me.
Corrective Action:
I just bought the car. Test drive went fine. I was driving the car when the engine rpms stopped working. I could not get the car to increase speed. I was going up a small hill at 35mph when the car just stopped dead in the road. Luckily I was not in traffic. I repeatedly tried to start the car . Finally it started but the driving was the same. I limped home with my flashers on and have not driven it since. I have an app on 8/5 with a kia dealer. They told me I had to drive the car there. I couldn't have it towed. Hopefully I will make it. This problem doesn't happen all the time. I have driven it when it starts up and no check engine light comes on and the rpms are normal and it drives fine. I feel if the engine heats up that's when the problem occurs. It car only stopped that one time. That was enough for me.
Additional Notes:
I just bought the car. Test drive went fine. I was driving the car when the engine rpms stopped working. I could not get the car to increase speed. I was going up a small hill at 35mph when the car just stopped dead in the road. Luckily I was not in traffic. I repeatedly tried to start the car . Finally it started but the driving was the same. I limped home with my flashers on and have not driven it since. I have an app on 8/5 with a kia dealer. They told me I had to drive the car there. I couldn't have it towed. Hopefully I will make it. This problem doesn't happen all the time. I have driven it when it starts up and no check engine light comes on and the rpms are normal and it drives fine. I feel if the engine heats up that's when the problem occurs. It car only stopped that one time. That was enough for me.
Mfg Campaign: 11476757
Recall Date: Jul 31, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2016 KIA SOUL. CONSUMER WRITES IN REGARD TO ENGINE FAILURE. THE CONSUMER STATED WHILE DRIVING, THE VEHICLE EXPERIENCED ACCELERATION ISSUE AND THE OIL LIGHT ILLUMINATED. UPON INSPECTION THE METALIC PARTICLES WERE MIXED IN WITH THE FUEL/ENGINE OIL.
Corrective Action:
2016 KIA SOUL. CONSUMER WRITES IN REGARD TO ENGINE FAILURE. THE CONSUMER STATED WHILE DRIVING, THE VEHICLE EXPERIENCED ACCELERATION ISSUE AND THE OIL LIGHT ILLUMINATED. UPON INSPECTION THE METALIC PARTICLES WERE MIXED IN WITH THE FUEL/ENGINE OIL.
Additional Notes:
2016 KIA SOUL. CONSUMER WRITES IN REGARD TO ENGINE FAILURE. THE CONSUMER STATED WHILE DRIVING, THE VEHICLE EXPERIENCED ACCELERATION ISSUE AND THE OIL LIGHT ILLUMINATED. UPON INSPECTION THE METALIC PARTICLES WERE MIXED IN WITH THE FUEL/ENGINE OIL.
Mfg Campaign: 11476275
Recall Date: Jul 28, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Unknown
Corrective Action:
Unknown
Additional Notes:
Unknown
Mfg Campaign: 11476217
Recall Date: Jul 27, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The engine has an oil consumption issue. It cause the vehicle to run out of oil about 4000 miles after an oil change. This caused the a lose of power while I driving down the interstate. After speaking with the dealership and opening a case with Kia motors, they stated that consumption of 1 qt of oil ever 1000 miles is NORMAL. This most definitely is not normal and can cause premature wear and tear on the engine and the catalytic converter system.
Corrective Action:
The engine has an oil consumption issue. It cause the vehicle to run out of oil about 4000 miles after an oil change. This caused the a lose of power while I driving down the interstate. After speaking with the dealership and opening a case with Kia motors, they stated that consumption of 1 qt of oil ever 1000 miles is NORMAL. This most definitely is not normal and can cause premature wear and tear on the engine and the catalytic converter system.
Additional Notes:
The engine has an oil consumption issue. It cause the vehicle to run out of oil about 4000 miles after an oil change. This caused the a lose of power while I driving down the interstate. After speaking with the dealership and opening a case with Kia motors, they stated that consumption of 1 qt of oil ever 1000 miles is NORMAL. This most definitely is not normal and can cause premature wear and tear on the engine and the catalytic converter system.
Mfg Campaign: 11475629
Recall Date: Jul 25, 2022
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Cylinder 3 went out in the engine and car seized. Prior to this the car burned through oil very quickly and the entire car would shake. Kia of El Cajon said it was not an engine issue, my car was totaled and I sold it for scraps. Very disappointed with the service during this time.
Corrective Action:
Cylinder 3 went out in the engine and car seized. Prior to this the car burned through oil very quickly and the entire car would shake. Kia of El Cajon said it was not an engine issue, my car was totaled and I sold it for scraps. Very disappointed with the service during this time.
Additional Notes:
Cylinder 3 went out in the engine and car seized. Prior to this the car burned through oil very quickly and the entire car would shake. Kia of El Cajon said it was not an engine issue, my car was totaled and I sold it for scraps. Very disappointed with the service during this time.
Mfg Campaign: 11475793
Recall Date: Jul 25, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Cylinder 3 went out in the engine and car seized. Prior to this the car burned through oil very quickly and the entire car would shake. Kia of El Cajon said it was not an engine issue, my car was totaled and I sold it for scraps. Very disappointed with the service during this time.
Corrective Action:
Cylinder 3 went out in the engine and car seized. Prior to this the car burned through oil very quickly and the entire car would shake. Kia of El Cajon said it was not an engine issue, my car was totaled and I sold it for scraps. Very disappointed with the service during this time.
Additional Notes:
Cylinder 3 went out in the engine and car seized. Prior to this the car burned through oil very quickly and the entire car would shake. Kia of El Cajon said it was not an engine issue, my car was totaled and I sold it for scraps. Very disappointed with the service during this time.
Mfg Campaign: 11475793
Recall Date: Jul 25, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Soul. The contact stated while driving 35-40 MPH, the check engine warning light illuminated. Additionally, the contact stated that the vehicle would not exceed 60 MPH. The contact also stated that the vehicle would hesitate while driving from a complete stop. The vehicle was taken to a local Pep Boys where it was diagnosed that the knock sensor had failed. The contact also added two quarts of engine oil; however, the check engine warning light remained illuminated. The dealer diagnosed that the knock sensor needed to be replaced under warranty. The dealer also informed the contact that an oil consumption test needed to be performed on the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 114,300.
Corrective Action:
The contact owns a 2016 Kia Soul. The contact stated while driving 35-40 MPH, the check engine warning light illuminated. Additionally, the contact stated that the vehicle would not exceed 60 MPH. The contact also stated that the vehicle would hesitate while driving from a complete stop. The vehicle was taken to a local Pep Boys where it was diagnosed that the knock sensor had failed. The contact also added two quarts of engine oil; however, the check engine warning light remained illuminated. The dealer diagnosed that the knock sensor needed to be replaced under warranty. The dealer also informed the contact that an oil consumption test needed to be performed on the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 114,300.
Additional Notes:
The contact owns a 2016 Kia Soul. The contact stated while driving 35-40 MPH, the check engine warning light illuminated. Additionally, the contact stated that the vehicle would not exceed 60 MPH. The contact also stated that the vehicle would hesitate while driving from a complete stop. The vehicle was taken to a local Pep Boys where it was diagnosed that the knock sensor had failed. The contact also added two quarts of engine oil; however, the check engine warning light remained illuminated. The dealer diagnosed that the knock sensor needed to be replaced under warranty. The dealer also informed the contact that an oil consumption test needed to be performed on the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 114,300.
Mfg Campaign: 11475242
Recall Date: Jul 22, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Soul. The contact stated while driving approximately 25 MPH, the vehicle was shaking and hesitating. The contact also had to top off the oil every two weeks. There were no warning lights illuminated. The vehicle was diagnosed by an independent mechanic with a faulty catalytic converter. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The approximate failure mileage was 100,000.
Corrective Action:
The contact owns a 2016 Kia Soul. The contact stated while driving approximately 25 MPH, the vehicle was shaking and hesitating. The contact also had to top off the oil every two weeks. There were no warning lights illuminated. The vehicle was diagnosed by an independent mechanic with a faulty catalytic converter. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The approximate failure mileage was 100,000.
Additional Notes:
The contact owns a 2016 Kia Soul. The contact stated while driving approximately 25 MPH, the vehicle was shaking and hesitating. The contact also had to top off the oil every two weeks. There were no warning lights illuminated. The vehicle was diagnosed by an independent mechanic with a faulty catalytic converter. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The approximate failure mileage was 100,000.
Mfg Campaign: 11475335
Recall Date: Jul 22, 2022
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Kia Soul. The contact stated while driving approximately 25 MPH, the vehicle was shaking and hesitating. The contact also had to top off the oil every two weeks. There were no warning lights illuminated. The vehicle was diagnosed by an independent mechanic with a faulty catalytic converter. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The approximate failure mileage was 100,000.
Corrective Action:
The contact owns a 2016 Kia Soul. The contact stated while driving approximately 25 MPH, the vehicle was shaking and hesitating. The contact also had to top off the oil every two weeks. There were no warning lights illuminated. The vehicle was diagnosed by an independent mechanic with a faulty catalytic converter. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The approximate failure mileage was 100,000.
Additional Notes:
The contact owns a 2016 Kia Soul. The contact stated while driving approximately 25 MPH, the vehicle was shaking and hesitating. The contact also had to top off the oil every two weeks. There were no warning lights illuminated. The vehicle was diagnosed by an independent mechanic with a faulty catalytic converter. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The approximate failure mileage was 100,000.
Mfg Campaign: 11475335
Recall Date: Jul 22, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I am loosing coolant but no signs of coolant under or around the car. This has been going on for a few months. I dont drive my 2016 kia soul often because I don't trust it. Today I drove it and while sitting at a red light, the car started to overheat. So I pulled over at a gas station. As long as the car is moving it wont overheat but as soon as I stop for more than 5 minutes it begins to overheat. I let the car cool completely at a gas station and then took the radiator cap off and checked the water level and it wasn't visable. The overflow was full to the top. So i filled the radiator back up and cranked the car to top it off. I then noticed that bubbkes were forming in the radiator fill hole accessively. Before i got back home i had to make a stop at the bank and while sitting still i observed my temperature gauge start climbing. I immediately turned the car off. I was 5 miles from home so as soon as my transactions were made i cranked the car and the gauge was back to normal so i drove it home and parked it.
Corrective Action:
I am loosing coolant but no signs of coolant under or around the car. This has been going on for a few months. I dont drive my 2016 kia soul often because I don't trust it. Today I drove it and while sitting at a red light, the car started to overheat. So I pulled over at a gas station. As long as the car is moving it wont overheat but as soon as I stop for more than 5 minutes it begins to overheat. I let the car cool completely at a gas station and then took the radiator cap off and checked the water level and it wasn't visable. The overflow was full to the top. So i filled the radiator back up and cranked the car to top it off. I then noticed that bubbkes were forming in the radiator fill hole accessively. Before i got back home i had to make a stop at the bank and while sitting still i observed my temperature gauge start climbing. I immediately turned the car off. I was 5 miles from home so as soon as my transactions were made i cranked the car and the gauge was back to normal so i drove it home and parked it.
Additional Notes:
I am loosing coolant but no signs of coolant under or around the car. This has been going on for a few months. I dont drive my 2016 kia soul often because I don't trust it. Today I drove it and while sitting at a red light, the car started to overheat. So I pulled over at a gas station. As long as the car is moving it wont overheat but as soon as I stop for more than 5 minutes it begins to overheat. I let the car cool completely at a gas station and then took the radiator cap off and checked the water level and it wasn't visable. The overflow was full to the top. So i filled the radiator back up and cranked the car to top it off. I then noticed that bubbkes were forming in the radiator fill hole accessively. Before i got back home i had to make a stop at the bank and while sitting still i observed my temperature gauge start climbing. I immediately turned the car off. I was 5 miles from home so as soon as my transactions were made i cranked the car and the gauge was back to normal so i drove it home and parked it.
Mfg Campaign: 11475048
Recall Date: Jul 21, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Soul. The contact stated while driving 20 MPH, the vehicle was stalling. The check engine warning light was illuminated. The contact pulled over safely to the side of the road. The vehicle was towed to the local dealer and diagnosed with catalytic converter failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The manufacturer was notified of the failure. The approximate failure mileage was 93,000.
Corrective Action:
The contact owns a 2016 Kia Soul. The contact stated while driving 20 MPH, the vehicle was stalling. The check engine warning light was illuminated. The contact pulled over safely to the side of the road. The vehicle was towed to the local dealer and diagnosed with catalytic converter failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The manufacturer was notified of the failure. The approximate failure mileage was 93,000.
Additional Notes:
The contact owns a 2016 Kia Soul. The contact stated while driving 20 MPH, the vehicle was stalling. The check engine warning light was illuminated. The contact pulled over safely to the side of the road. The vehicle was towed to the local dealer and diagnosed with catalytic converter failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The manufacturer was notified of the failure. The approximate failure mileage was 93,000.
Mfg Campaign: 11474878
Recall Date: Jul 20, 2022
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Kia Soul. The contact stated while driving 20 MPH, the vehicle was stalling. The check engine warning light was illuminated. The contact pulled over safely to the side of the road. The vehicle was towed to the local dealer and diagnosed with catalytic converter failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The manufacturer was notified of the failure. The approximate failure mileage was 93,000.
Corrective Action:
The contact owns a 2016 Kia Soul. The contact stated while driving 20 MPH, the vehicle was stalling. The check engine warning light was illuminated. The contact pulled over safely to the side of the road. The vehicle was towed to the local dealer and diagnosed with catalytic converter failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The manufacturer was notified of the failure. The approximate failure mileage was 93,000.
Additional Notes:
The contact owns a 2016 Kia Soul. The contact stated while driving 20 MPH, the vehicle was stalling. The check engine warning light was illuminated. The contact pulled over safely to the side of the road. The vehicle was towed to the local dealer and diagnosed with catalytic converter failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The manufacturer was notified of the failure. The approximate failure mileage was 93,000.
Mfg Campaign: 11474878
Recall Date: Jul 20, 2022
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Potential Consequences:
The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds and hesitated during acceleration. The vehicle was towed to the dealer where it was diagnosed that one of the catalytic converters needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and escalated the case to arbitration. The failure mileage was approximately 104,600.
Corrective Action:
The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds and hesitated during acceleration. The vehicle was towed to the dealer where it was diagnosed that one of the catalytic converters needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and escalated the case to arbitration. The failure mileage was approximately 104,600.
Additional Notes:
The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds and hesitated during acceleration. The vehicle was towed to the dealer where it was diagnosed that one of the catalytic converters needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and escalated the case to arbitration. The failure mileage was approximately 104,600.
Mfg Campaign: 11473838
Recall Date: Jul 14, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I want you preface I had no indications via lights or sensors prior to incident. Nor was I informed of the recall that involved my vehicle. August 15th 2020 I was on my way to chehalis WA, driving up the back of Stevens pass as I-90 over snoqualmie was detoured that day. As I was driving about 55-60 up the mountain I noticed my car was losing acceleration I attempted to give it more gas and noticed a noise. Like a revving but no speed was happening. Then all the lights lit up on my dash. Engine and temp and oil. My temp gauge needle shot up to overheat and my car abruptly shut off as I was driving on a 3-4 lane highway up the mountain. I was able to pull over to a “shoulder” where I turned to the key to shut off my car. I was kind of in shock and was not sure what to do. I had 2 passengers in my car at the time. I waited a few minutes to turn it over. It started but I had to punch the gas to keep it from stalling and it was choking and barley staying on but I had to move because my shoulder wasn’t wide enough for a small car and we were at risk of being hit by passing cars. I was able to limp the car a little ways up and saw a pull off to a gate that led to one of the summits. There I rolled it and it shut off no longer turning over and it was smoking. There we sat 3 or 4 hrs til my sisters fiancé was able to locate us and take us to our planned destination. I left my car there til a tow truck picked it up later around 9pm.
Corrective Action:
I want you preface I had no indications via lights or sensors prior to incident. Nor was I informed of the recall that involved my vehicle. August 15th 2020 I was on my way to chehalis WA, driving up the back of Stevens pass as I-90 over snoqualmie was detoured that day. As I was driving about 55-60 up the mountain I noticed my car was losing acceleration I attempted to give it more gas and noticed a noise. Like a revving but no speed was happening. Then all the lights lit up on my dash. Engine and temp and oil. My temp gauge needle shot up to overheat and my car abruptly shut off as I was driving on a 3-4 lane highway up the mountain. I was able to pull over to a “shoulder” where I turned to the key to shut off my car. I was kind of in shock and was not sure what to do. I had 2 passengers in my car at the time. I waited a few minutes to turn it over. It started but I had to punch the gas to keep it from stalling and it was choking and barley staying on but I had to move because my shoulder wasn’t wide enough for a small car and we were at risk of being hit by passing cars. I was able to limp the car a little ways up and saw a pull off to a gate that led to one of the summits. There I rolled it and it shut off no longer turning over and it was smoking. There we sat 3 or 4 hrs til my sisters fiancé was able to locate us and take us to our planned destination. I left my car there til a tow truck picked it up later around 9pm.
Additional Notes:
I want you preface I had no indications via lights or sensors prior to incident. Nor was I informed of the recall that involved my vehicle. August 15th 2020 I was on my way to chehalis WA, driving up the back of Stevens pass as I-90 over snoqualmie was detoured that day. As I was driving about 55-60 up the mountain I noticed my car was losing acceleration I attempted to give it more gas and noticed a noise. Like a revving but no speed was happening. Then all the lights lit up on my dash. Engine and temp and oil. My temp gauge needle shot up to overheat and my car abruptly shut off as I was driving on a 3-4 lane highway up the mountain. I was able to pull over to a “shoulder” where I turned to the key to shut off my car. I was kind of in shock and was not sure what to do. I had 2 passengers in my car at the time. I waited a few minutes to turn it over. It started but I had to punch the gas to keep it from stalling and it was choking and barley staying on but I had to move because my shoulder wasn’t wide enough for a small car and we were at risk of being hit by passing cars. I was able to limp the car a little ways up and saw a pull off to a gate that led to one of the summits. There I rolled it and it shut off no longer turning over and it was smoking. There we sat 3 or 4 hrs til my sisters fiancé was able to locate us and take us to our planned destination. I left my car there til a tow truck picked it up later around 9pm.
Mfg Campaign: 11473891
Recall Date: Jul 14, 2022
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Airbag Control Model malfunction discovered during diagnostic test at inspection and confirmed at service center. Must be replaced. Safety compromised as airbag may not deploy in an accident.
Corrective Action:
Airbag Control Model malfunction discovered during diagnostic test at inspection and confirmed at service center. Must be replaced. Safety compromised as airbag may not deploy in an accident.
Additional Notes:
Airbag Control Model malfunction discovered during diagnostic test at inspection and confirmed at service center. Must be replaced. Safety compromised as airbag may not deploy in an accident.
Mfg Campaign: 11474005
Recall Date: Jul 14, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle is constantly burning oil. I have zero engine leaks, no oil spots on engine. Where is the oil going. I took it to Kia. They said it was a catalytic converter. Oil loss and p040 code are incorrect. Misdiagnosed. Possible pcv problem. Bought from widrick in Watertown NY.
Corrective Action:
Vehicle is constantly burning oil. I have zero engine leaks, no oil spots on engine. Where is the oil going. I took it to Kia. They said it was a catalytic converter. Oil loss and p040 code are incorrect. Misdiagnosed. Possible pcv problem. Bought from widrick in Watertown NY.
Additional Notes:
Vehicle is constantly burning oil. I have zero engine leaks, no oil spots on engine. Where is the oil going. I took it to Kia. They said it was a catalytic converter. Oil loss and p040 code are incorrect. Misdiagnosed. Possible pcv problem. Bought from widrick in Watertown NY.
Mfg Campaign: 11473643
Recall Date: Jul 13, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle is constantly burning oil. I have zero engine leaks, no oil spots on engine. Where is the oil going. I took it to Kia. They said it was a catalytic converter. Oil loss and p040 code are incorrect. Misdiagnosed. Possible pcv problem. Bought from widrick in Watertown NY.
Corrective Action:
Vehicle is constantly burning oil. I have zero engine leaks, no oil spots on engine. Where is the oil going. I took it to Kia. They said it was a catalytic converter. Oil loss and p040 code are incorrect. Misdiagnosed. Possible pcv problem. Bought from widrick in Watertown NY.
Additional Notes:
Vehicle is constantly burning oil. I have zero engine leaks, no oil spots on engine. Where is the oil going. I took it to Kia. They said it was a catalytic converter. Oil loss and p040 code are incorrect. Misdiagnosed. Possible pcv problem. Bought from widrick in Watertown NY.
Mfg Campaign: 11473643
Recall Date: Jul 13, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
my car starting making knocking noises and as im on the interstate my speed was 70 but I was not going 70 and I never had any trouble out of my car
Corrective Action:
my car starting making knocking noises and as im on the interstate my speed was 70 but I was not going 70 and I never had any trouble out of my car
Additional Notes:
my car starting making knocking noises and as im on the interstate my speed was 70 but I was not going 70 and I never had any trouble out of my car
Mfg Campaign: 11473719
Recall Date: Jul 13, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury