KIA SOUL 2016

Complete listing of complaints and recalls for this vehicle

1K
Complaints
3
Recalls

Complaints & Recalls

1K Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Kia Motors America
NHTSA Campaign: 19V120000 SAFETY RECALL
379K Vehicles Affected
Recall Date: Feb 22, 2019
Safety Issue:

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Potential Risk:
Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.
FREE Recall Solution:
Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC176
Notice Date: Apr 17, 2019
Recall Date: Feb 22, 2019
Kia Motors America
NHTSA Campaign: 17V608000 SAFETY RECALL
342.4K Vehicles Affected
Recall Date: Sep 29, 2017
Safety Issue:

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Potential Risk:
If the pinion gear separates, steering will be lost, increasing the risk of a crash.
FREE Recall Solution:
Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC155
Notice Date: Nov 16, 2017
Recall Date: Sep 29, 2017

Consumer Complaints

1K Complaints
Kia America, Inc.
Campaign: 11473719 Other
Jul 13, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

my car starting making knocking noises and as im on the interstate my speed was 70 but I was not going 70 and I never had any trouble out of my car

Corrective Action:

my car starting making knocking noises and as im on the interstate my speed was 70 but I was not going 70 and I never had any trouble out of my car

Additional Notes:

my car starting making knocking noises and as im on the interstate my speed was 70 but I was not going 70 and I never had any trouble out of my car

Manufacturer: KIA
Mfg Campaign: 11473719
Notice Date: Jul 13, 2022
Recall Date: Jul 13, 2022
Kia America, Inc.
Campaign: 11473719 Other
Jul 13, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

my car starting making knocking noises and as im on the interstate my speed was 70 but I was not going 70 and I never had any trouble out of my car

Corrective Action:

my car starting making knocking noises and as im on the interstate my speed was 70 but I was not going 70 and I never had any trouble out of my car

Additional Notes:

my car starting making knocking noises and as im on the interstate my speed was 70 but I was not going 70 and I never had any trouble out of my car

Manufacturer: KIA
Mfg Campaign: 11473719
Notice Date: Jul 13, 2022
Recall Date: Jul 13, 2022
Kia America, Inc.
Campaign: 11473625 Other
Jul 12, 2022
Defect Description:

ENGINE

Potential Consequences:

I bought vehicle in January 2022 Engine failed. Kia admits engine failed but denying coverage of replacement, due to previous owner not having a computer update done. Currently at dealership for 2 months. No warning lights came on. Driving on interstate at interstate speeds, car began losing acceleration. Eventually unable to move at all. Engine then began to knock. Also had an oil leak upon inspection.

Corrective Action:

I bought vehicle in January 2022 Engine failed. Kia admits engine failed but denying coverage of replacement, due to previous owner not having a computer update done. Currently at dealership for 2 months. No warning lights came on. Driving on interstate at interstate speeds, car began losing acceleration. Eventually unable to move at all. Engine then began to knock. Also had an oil leak upon inspection.

Additional Notes:

I bought vehicle in January 2022 Engine failed. Kia admits engine failed but denying coverage of replacement, due to previous owner not having a computer update done. Currently at dealership for 2 months. No warning lights came on. Driving on interstate at interstate speeds, car began losing acceleration. Eventually unable to move at all. Engine then began to knock. Also had an oil leak upon inspection.

Manufacturer: KIA
Mfg Campaign: 11473625
Notice Date: Jul 12, 2022
Recall Date: Jul 12, 2022
Kia America, Inc.
Campaign: 11473233 Other
Jul 10, 2022
Defect Description:

ENGINE

Potential Consequences:

Piston rod loose, broke rod bearings and is now making horrible noise and leaking oil

Corrective Action:

Piston rod loose, broke rod bearings and is now making horrible noise and leaking oil

Additional Notes:

Piston rod loose, broke rod bearings and is now making horrible noise and leaking oil

Manufacturer: KIA
Mfg Campaign: 11473233
Notice Date: Jul 10, 2022
Recall Date: Jul 10, 2022
Kia America, Inc.
Campaign: 11473117 Other
Jul 9, 2022
Defect Description:

ENGINE

Potential Consequences:

Check engine on. Code of catalytic converter. It was changed at Velazquez auto repair in Milwaukee WI, but now the engine is burning oil fast it lasts less than 2000 miles after each oil and filter change. I can't afford another car and Im disabled. My VIN is not included in the recall but my car was impacted, I've spent $1,780 on the catalytic converter already.Please help!

Corrective Action:

Check engine on. Code of catalytic converter. It was changed at Velazquez auto repair in Milwaukee WI, but now the engine is burning oil fast it lasts less than 2000 miles after each oil and filter change. I can't afford another car and Im disabled. My VIN is not included in the recall but my car was impacted, I've spent $1,780 on the catalytic converter already.Please help!

Additional Notes:

Check engine on. Code of catalytic converter. It was changed at Velazquez auto repair in Milwaukee WI, but now the engine is burning oil fast it lasts less than 2000 miles after each oil and filter change. I can't afford another car and Im disabled. My VIN is not included in the recall but my car was impacted, I've spent $1,780 on the catalytic converter already.Please help!

Manufacturer: KIA
Mfg Campaign: 11473117
Notice Date: Jul 9, 2022
Recall Date: Jul 9, 2022
Kia America, Inc.
Campaign: 11473117 Other
Jul 9, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Check engine on. Code of catalytic converter. It was changed at Velazquez auto repair in Milwaukee WI, but now the engine is burning oil fast it lasts less than 2000 miles after each oil and filter change. I can't afford another car and Im disabled. My VIN is not included in the recall but my car was impacted, I've spent $1,780 on the catalytic converter already.Please help!

Corrective Action:

Check engine on. Code of catalytic converter. It was changed at Velazquez auto repair in Milwaukee WI, but now the engine is burning oil fast it lasts less than 2000 miles after each oil and filter change. I can't afford another car and Im disabled. My VIN is not included in the recall but my car was impacted, I've spent $1,780 on the catalytic converter already.Please help!

Additional Notes:

Check engine on. Code of catalytic converter. It was changed at Velazquez auto repair in Milwaukee WI, but now the engine is burning oil fast it lasts less than 2000 miles after each oil and filter change. I can't afford another car and Im disabled. My VIN is not included in the recall but my car was impacted, I've spent $1,780 on the catalytic converter already.Please help!

Manufacturer: KIA
Mfg Campaign: 11473117
Notice Date: Jul 9, 2022
Recall Date: Jul 9, 2022
Kia America, Inc.
Campaign: 11472884 Other
Jul 8, 2022
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2016 Kia Soul. The contact stated while driving approximately 30 MPH going up a hill and depressing the accelerator pedal, the vehicle started to jerk and lurch forward. The contact stated that the check engine warning light was illuminated. The contact had driven the vehicle to a local dealer and diagnosed; however, the failure could not be duplicated. The contact stated that the failure was recurring. The contact had the vehicle towed to a dealer for a second appointment. The dealer diagnosed that the catalytic converter needed to be replaced. The vehicle was repaired however, the contact stated that failure reoccurred and the vehicle had to be towed a second time to the dealer. The dealer diagnosed that debris from the engine had entered the catalytic converter and determined that the converter needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 19V120000 (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 104,500.

Corrective Action:

The contact owns a 2016 Kia Soul. The contact stated while driving approximately 30 MPH going up a hill and depressing the accelerator pedal, the vehicle started to jerk and lurch forward. The contact stated that the check engine warning light was illuminated. The contact had driven the vehicle to a local dealer and diagnosed; however, the failure could not be duplicated. The contact stated that the failure was recurring. The contact had the vehicle towed to a dealer for a second appointment. The dealer diagnosed that the catalytic converter needed to be replaced. The vehicle was repaired however, the contact stated that failure reoccurred and the vehicle had to be towed a second time to the dealer. The dealer diagnosed that debris from the engine had entered the catalytic converter and determined that the converter needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 19V120000 (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 104,500.

Additional Notes:

The contact owns a 2016 Kia Soul. The contact stated while driving approximately 30 MPH going up a hill and depressing the accelerator pedal, the vehicle started to jerk and lurch forward. The contact stated that the check engine warning light was illuminated. The contact had driven the vehicle to a local dealer and diagnosed; however, the failure could not be duplicated. The contact stated that the failure was recurring. The contact had the vehicle towed to a dealer for a second appointment. The dealer diagnosed that the catalytic converter needed to be replaced. The vehicle was repaired however, the contact stated that failure reoccurred and the vehicle had to be towed a second time to the dealer. The dealer diagnosed that debris from the engine had entered the catalytic converter and determined that the converter needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 19V120000 (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 104,500.

Manufacturer: KIA
Mfg Campaign: 11472884
Notice Date: Jul 8, 2022
Recall Date: Jul 8, 2022
Kia America, Inc.
Campaign: 11472487 Other
Jul 6, 2022
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2016 Kia Soul. The contact stated while driving approximately 35 MPH, the vehicle inadvertently shifted into limp mode. The contact stated that the engine was knocking. The vehicle was taken to the local dealer where it was diagnosed and determined that the catalytic convertor needed to be replaced. The vehicle was not repaired. The vehicle was towed to the residence. The contact's son noticed metal shavings in the engine oil. The manufacturer was notified of the failure and informed the contact that she had failed to complete the product campaign program. No additional assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The failure mileage was approximately 114,000.

Corrective Action:

The contact owns a 2016 Kia Soul. The contact stated while driving approximately 35 MPH, the vehicle inadvertently shifted into limp mode. The contact stated that the engine was knocking. The vehicle was taken to the local dealer where it was diagnosed and determined that the catalytic convertor needed to be replaced. The vehicle was not repaired. The vehicle was towed to the residence. The contact's son noticed metal shavings in the engine oil. The manufacturer was notified of the failure and informed the contact that she had failed to complete the product campaign program. No additional assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The failure mileage was approximately 114,000.

Additional Notes:

The contact owns a 2016 Kia Soul. The contact stated while driving approximately 35 MPH, the vehicle inadvertently shifted into limp mode. The contact stated that the engine was knocking. The vehicle was taken to the local dealer where it was diagnosed and determined that the catalytic convertor needed to be replaced. The vehicle was not repaired. The vehicle was towed to the residence. The contact's son noticed metal shavings in the engine oil. The manufacturer was notified of the failure and informed the contact that she had failed to complete the product campaign program. No additional assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The failure mileage was approximately 114,000.

Manufacturer: KIA
Mfg Campaign: 11472487
Notice Date: Jul 6, 2022
Recall Date: Jul 6, 2022
Kia America, Inc.
Campaign: 11472487 Other
Jul 6, 2022
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2016 Kia Soul. The contact stated while driving approximately 35 MPH, the vehicle inadvertently shifted into limp mode. The contact stated that the engine was knocking. The vehicle was taken to the local dealer where it was diagnosed and determined that the catalytic convertor needed to be replaced. The vehicle was not repaired. The vehicle was towed to the residence. The contact's son noticed metal shavings in the engine oil. The manufacturer was notified of the failure and informed the contact that she had failed to complete the product campaign program. No additional assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The failure mileage was approximately 114,000.

Corrective Action:

The contact owns a 2016 Kia Soul. The contact stated while driving approximately 35 MPH, the vehicle inadvertently shifted into limp mode. The contact stated that the engine was knocking. The vehicle was taken to the local dealer where it was diagnosed and determined that the catalytic convertor needed to be replaced. The vehicle was not repaired. The vehicle was towed to the residence. The contact's son noticed metal shavings in the engine oil. The manufacturer was notified of the failure and informed the contact that she had failed to complete the product campaign program. No additional assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The failure mileage was approximately 114,000.

Additional Notes:

The contact owns a 2016 Kia Soul. The contact stated while driving approximately 35 MPH, the vehicle inadvertently shifted into limp mode. The contact stated that the engine was knocking. The vehicle was taken to the local dealer where it was diagnosed and determined that the catalytic convertor needed to be replaced. The vehicle was not repaired. The vehicle was towed to the residence. The contact's son noticed metal shavings in the engine oil. The manufacturer was notified of the failure and informed the contact that she had failed to complete the product campaign program. No additional assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The failure mileage was approximately 114,000.

Manufacturer: KIA
Mfg Campaign: 11472487
Notice Date: Jul 6, 2022
Recall Date: Jul 6, 2022
Kia America, Inc.
Campaign: 11472332 Other
Jul 5, 2022
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2016 Kia Soul. The contact stated that while driving at undisclosed speeds, there was smoke detected and the vehicle was making an abnormal popping sound. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who informed him that the engine needed to be replaced. The vehicle was towed to the local dealer who informed the contact that the vehicle was not covered under the extended warranty. The vehicle was not diagnosed or repaired. The vehicle was towed to another independent mechanic where the engine was replaced. The manufacturer was notified; however, no additional assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 19V120000 (Engine and Engine Cooling). The failure mileage was approximately 156,000.

Corrective Action:

The contact owns a 2016 Kia Soul. The contact stated that while driving at undisclosed speeds, there was smoke detected and the vehicle was making an abnormal popping sound. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who informed him that the engine needed to be replaced. The vehicle was towed to the local dealer who informed the contact that the vehicle was not covered under the extended warranty. The vehicle was not diagnosed or repaired. The vehicle was towed to another independent mechanic where the engine was replaced. The manufacturer was notified; however, no additional assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 19V120000 (Engine and Engine Cooling). The failure mileage was approximately 156,000.

Additional Notes:

The contact owns a 2016 Kia Soul. The contact stated that while driving at undisclosed speeds, there was smoke detected and the vehicle was making an abnormal popping sound. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who informed him that the engine needed to be replaced. The vehicle was towed to the local dealer who informed the contact that the vehicle was not covered under the extended warranty. The vehicle was not diagnosed or repaired. The vehicle was towed to another independent mechanic where the engine was replaced. The manufacturer was notified; however, no additional assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 19V120000 (Engine and Engine Cooling). The failure mileage was approximately 156,000.

Manufacturer: KIA
Mfg Campaign: 11472332
Notice Date: Jul 5, 2022
Recall Date: Jul 5, 2022
Kia America, Inc.
Campaign: 11472376 Other
Jul 5, 2022
Defect Description:

ENGINE

Potential Consequences:

While I was driving the vehicle shut off and stopped, leaving me in the middle of the road in heavy traffic. I then received a recall from kia that the engine would do just that. I had the vehicle towed to the dealership and both them and the manufacturer have told me they refuse to fix the recall. The check engine light came on and was blinking the day the car broke down.

Corrective Action:

While I was driving the vehicle shut off and stopped, leaving me in the middle of the road in heavy traffic. I then received a recall from kia that the engine would do just that. I had the vehicle towed to the dealership and both them and the manufacturer have told me they refuse to fix the recall. The check engine light came on and was blinking the day the car broke down.

Additional Notes:

While I was driving the vehicle shut off and stopped, leaving me in the middle of the road in heavy traffic. I then received a recall from kia that the engine would do just that. I had the vehicle towed to the dealership and both them and the manufacturer have told me they refuse to fix the recall. The check engine light came on and was blinking the day the car broke down.

Manufacturer: KIA
Mfg Campaign: 11472376
Notice Date: Jul 5, 2022
Recall Date: Jul 5, 2022
Kia America, Inc.
Campaign: 11472441 Other
Jul 5, 2022
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2016 Kia Soul. The contact stated that while driving at approximately 40 MPH, the vehicle would shake and then loose power and slow down. The contact stated no warning light was illuminated. The contact pulled of the roadway and turned the vehicle off and waited 20 minutes to restart the vehicle. The failure was recurring and the vehicle would hesitate while getting up to normal speeds. The contact stated while depressing the accelerator pedal the vehicle failed to respond as needed. The vehicle was taken to the local dealer who diagnosed that the catalytic convertor was damaged and needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 17V608000 (Engine, Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 85,000.

Corrective Action:

The contact owns a 2016 Kia Soul. The contact stated that while driving at approximately 40 MPH, the vehicle would shake and then loose power and slow down. The contact stated no warning light was illuminated. The contact pulled of the roadway and turned the vehicle off and waited 20 minutes to restart the vehicle. The failure was recurring and the vehicle would hesitate while getting up to normal speeds. The contact stated while depressing the accelerator pedal the vehicle failed to respond as needed. The vehicle was taken to the local dealer who diagnosed that the catalytic convertor was damaged and needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 17V608000 (Engine, Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 85,000.

Additional Notes:

The contact owns a 2016 Kia Soul. The contact stated that while driving at approximately 40 MPH, the vehicle would shake and then loose power and slow down. The contact stated no warning light was illuminated. The contact pulled of the roadway and turned the vehicle off and waited 20 minutes to restart the vehicle. The failure was recurring and the vehicle would hesitate while getting up to normal speeds. The contact stated while depressing the accelerator pedal the vehicle failed to respond as needed. The vehicle was taken to the local dealer who diagnosed that the catalytic convertor was damaged and needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 17V608000 (Engine, Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 85,000.

Manufacturer: KIA
Mfg Campaign: 11472441
Notice Date: Jul 5, 2022
Recall Date: Jul 5, 2022
Kia America, Inc.
Campaign: 11472441 Other
Jul 5, 2022
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2016 Kia Soul. The contact stated that while driving at approximately 40 MPH, the vehicle would shake and then loose power and slow down. The contact stated no warning light was illuminated. The contact pulled of the roadway and turned the vehicle off and waited 20 minutes to restart the vehicle. The failure was recurring and the vehicle would hesitate while getting up to normal speeds. The contact stated while depressing the accelerator pedal the vehicle failed to respond as needed. The vehicle was taken to the local dealer who diagnosed that the catalytic convertor was damaged and needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 17V608000 (Engine, Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 85,000.

Corrective Action:

The contact owns a 2016 Kia Soul. The contact stated that while driving at approximately 40 MPH, the vehicle would shake and then loose power and slow down. The contact stated no warning light was illuminated. The contact pulled of the roadway and turned the vehicle off and waited 20 minutes to restart the vehicle. The failure was recurring and the vehicle would hesitate while getting up to normal speeds. The contact stated while depressing the accelerator pedal the vehicle failed to respond as needed. The vehicle was taken to the local dealer who diagnosed that the catalytic convertor was damaged and needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 17V608000 (Engine, Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 85,000.

Additional Notes:

The contact owns a 2016 Kia Soul. The contact stated that while driving at approximately 40 MPH, the vehicle would shake and then loose power and slow down. The contact stated no warning light was illuminated. The contact pulled of the roadway and turned the vehicle off and waited 20 minutes to restart the vehicle. The failure was recurring and the vehicle would hesitate while getting up to normal speeds. The contact stated while depressing the accelerator pedal the vehicle failed to respond as needed. The vehicle was taken to the local dealer who diagnosed that the catalytic convertor was damaged and needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 17V608000 (Engine, Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 85,000.

Manufacturer: KIA
Mfg Campaign: 11472441
Notice Date: Jul 5, 2022
Recall Date: Jul 5, 2022
Kia America, Inc.
Campaign: 11472004 Other
Jul 1, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The contact owns a 2016 Kia Soul. The contact stated while driving at 35 MPH, when he heard an abnormal sound coming from the vehicle. When the contact arrived at home the vehicle shut down and would not restart. The battery was replaced but the failure reoccurred again. The vehicle was not diagnosed. The dealer or the manufacturer was not contacted. The failure mileage was 126,000.

Corrective Action:

The contact owns a 2016 Kia Soul. The contact stated while driving at 35 MPH, when he heard an abnormal sound coming from the vehicle. When the contact arrived at home the vehicle shut down and would not restart. The battery was replaced but the failure reoccurred again. The vehicle was not diagnosed. The dealer or the manufacturer was not contacted. The failure mileage was 126,000.

Additional Notes:

The contact owns a 2016 Kia Soul. The contact stated while driving at 35 MPH, when he heard an abnormal sound coming from the vehicle. When the contact arrived at home the vehicle shut down and would not restart. The battery was replaced but the failure reoccurred again. The vehicle was not diagnosed. The dealer or the manufacturer was not contacted. The failure mileage was 126,000.

Manufacturer: KIA
Mfg Campaign: 11472004
Notice Date: Jul 1, 2022
Recall Date: Jul 1, 2022
Kia America, Inc.
Campaign: 11472030 Other
Jul 1, 2022
Defect Description:

ENGINE

Potential Consequences:

Coming home from town our 2016 Kia Soul lost power. The engine light came on flashing then we could not accelerate the gas pedal. It would not go over 55 mph even if I had the pedal to the floor. I checked recall and it says none. I was reading the other complaints from Kia owners. They are having the same issue. It should be a recall. This needs investigated. We’ve only had ours since May 2022. Kia needs to make this right. I know I probably won’t buy another Kia.

Corrective Action:

Coming home from town our 2016 Kia Soul lost power. The engine light came on flashing then we could not accelerate the gas pedal. It would not go over 55 mph even if I had the pedal to the floor. I checked recall and it says none. I was reading the other complaints from Kia owners. They are having the same issue. It should be a recall. This needs investigated. We’ve only had ours since May 2022. Kia needs to make this right. I know I probably won’t buy another Kia.

Additional Notes:

Coming home from town our 2016 Kia Soul lost power. The engine light came on flashing then we could not accelerate the gas pedal. It would not go over 55 mph even if I had the pedal to the floor. I checked recall and it says none. I was reading the other complaints from Kia owners. They are having the same issue. It should be a recall. This needs investigated. We’ve only had ours since May 2022. Kia needs to make this right. I know I probably won’t buy another Kia.

Manufacturer: KIA
Mfg Campaign: 11472030
Notice Date: Jul 1, 2022
Recall Date: Jul 1, 2022
Kia America, Inc.
Campaign: 11472030 Other
Jul 1, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Coming home from town our 2016 Kia Soul lost power. The engine light came on flashing then we could not accelerate the gas pedal. It would not go over 55 mph even if I had the pedal to the floor. I checked recall and it says none. I was reading the other complaints from Kia owners. They are having the same issue. It should be a recall. This needs investigated. We’ve only had ours since May 2022. Kia needs to make this right. I know I probably won’t buy another Kia.

Corrective Action:

Coming home from town our 2016 Kia Soul lost power. The engine light came on flashing then we could not accelerate the gas pedal. It would not go over 55 mph even if I had the pedal to the floor. I checked recall and it says none. I was reading the other complaints from Kia owners. They are having the same issue. It should be a recall. This needs investigated. We’ve only had ours since May 2022. Kia needs to make this right. I know I probably won’t buy another Kia.

Additional Notes:

Coming home from town our 2016 Kia Soul lost power. The engine light came on flashing then we could not accelerate the gas pedal. It would not go over 55 mph even if I had the pedal to the floor. I checked recall and it says none. I was reading the other complaints from Kia owners. They are having the same issue. It should be a recall. This needs investigated. We’ve only had ours since May 2022. Kia needs to make this right. I know I probably won’t buy another Kia.

Manufacturer: KIA
Mfg Campaign: 11472030
Notice Date: Jul 1, 2022
Recall Date: Jul 1, 2022
Kia America, Inc.
Campaign: 11471600 Other
Jun 29, 2022
Defect Description:

ENGINE

Potential Consequences:

Oil is leaking somewhere as none left in engine at normal mileage oil change.

Corrective Action:

Oil is leaking somewhere as none left in engine at normal mileage oil change.

Additional Notes:

Oil is leaking somewhere as none left in engine at normal mileage oil change.

Manufacturer: KIA
Mfg Campaign: 11471600
Notice Date: Jun 29, 2022
Recall Date: Jun 29, 2022
Kia America, Inc.
Campaign: 11471278 Other
Jun 28, 2022
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

On a rainy night, I lost all external visibility due to excessive condensation on the front windshield and the other windows on the car seemingly made worse by utilizing the de-fogger on my car. Of the result of this, I ended up in opposing lanes of traffic and narrowly avoided head on collisions with several vehicles. I am a professional driver with thousands of hours behind the wheel and I know how to react in nearly every emergency situation due to advanced experience and quality training. Upon further research, I discovered that this issue is amongst the more commonly reported complaints on the soul forums most commonly attributed to a design flaw in the Air conditioner drain where the drain line is built too small and tends to become clogged. Component failure: AC Drain Line. Safety risk: complete loss of external visibility resulting in high potential for a head on collision with opposing traffic. Reproduction: Unknown. Inspected: no MILs Illuminated: none.

Corrective Action:

On a rainy night, I lost all external visibility due to excessive condensation on the front windshield and the other windows on the car seemingly made worse by utilizing the de-fogger on my car. Of the result of this, I ended up in opposing lanes of traffic and narrowly avoided head on collisions with several vehicles. I am a professional driver with thousands of hours behind the wheel and I know how to react in nearly every emergency situation due to advanced experience and quality training. Upon further research, I discovered that this issue is amongst the more commonly reported complaints on the soul forums most commonly attributed to a design flaw in the Air conditioner drain where the drain line is built too small and tends to become clogged. Component failure: AC Drain Line. Safety risk: complete loss of external visibility resulting in high potential for a head on collision with opposing traffic. Reproduction: Unknown. Inspected: no MILs Illuminated: none.

Additional Notes:

On a rainy night, I lost all external visibility due to excessive condensation on the front windshield and the other windows on the car seemingly made worse by utilizing the de-fogger on my car. Of the result of this, I ended up in opposing lanes of traffic and narrowly avoided head on collisions with several vehicles. I am a professional driver with thousands of hours behind the wheel and I know how to react in nearly every emergency situation due to advanced experience and quality training. Upon further research, I discovered that this issue is amongst the more commonly reported complaints on the soul forums most commonly attributed to a design flaw in the Air conditioner drain where the drain line is built too small and tends to become clogged. Component failure: AC Drain Line. Safety risk: complete loss of external visibility resulting in high potential for a head on collision with opposing traffic. Reproduction: Unknown. Inspected: no MILs Illuminated: none.

Manufacturer: KIA
Mfg Campaign: 11471278
Notice Date: Jun 28, 2022
Recall Date: Jun 28, 2022
Kia America, Inc.
Campaign: 11471278 Other
Jun 28, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

On a rainy night, I lost all external visibility due to excessive condensation on the front windshield and the other windows on the car seemingly made worse by utilizing the de-fogger on my car. Of the result of this, I ended up in opposing lanes of traffic and narrowly avoided head on collisions with several vehicles. I am a professional driver with thousands of hours behind the wheel and I know how to react in nearly every emergency situation due to advanced experience and quality training. Upon further research, I discovered that this issue is amongst the more commonly reported complaints on the soul forums most commonly attributed to a design flaw in the Air conditioner drain where the drain line is built too small and tends to become clogged. Component failure: AC Drain Line. Safety risk: complete loss of external visibility resulting in high potential for a head on collision with opposing traffic. Reproduction: Unknown. Inspected: no MILs Illuminated: none.

Corrective Action:

On a rainy night, I lost all external visibility due to excessive condensation on the front windshield and the other windows on the car seemingly made worse by utilizing the de-fogger on my car. Of the result of this, I ended up in opposing lanes of traffic and narrowly avoided head on collisions with several vehicles. I am a professional driver with thousands of hours behind the wheel and I know how to react in nearly every emergency situation due to advanced experience and quality training. Upon further research, I discovered that this issue is amongst the more commonly reported complaints on the soul forums most commonly attributed to a design flaw in the Air conditioner drain where the drain line is built too small and tends to become clogged. Component failure: AC Drain Line. Safety risk: complete loss of external visibility resulting in high potential for a head on collision with opposing traffic. Reproduction: Unknown. Inspected: no MILs Illuminated: none.

Additional Notes:

On a rainy night, I lost all external visibility due to excessive condensation on the front windshield and the other windows on the car seemingly made worse by utilizing the de-fogger on my car. Of the result of this, I ended up in opposing lanes of traffic and narrowly avoided head on collisions with several vehicles. I am a professional driver with thousands of hours behind the wheel and I know how to react in nearly every emergency situation due to advanced experience and quality training. Upon further research, I discovered that this issue is amongst the more commonly reported complaints on the soul forums most commonly attributed to a design flaw in the Air conditioner drain where the drain line is built too small and tends to become clogged. Component failure: AC Drain Line. Safety risk: complete loss of external visibility resulting in high potential for a head on collision with opposing traffic. Reproduction: Unknown. Inspected: no MILs Illuminated: none.

Manufacturer: KIA
Mfg Campaign: 11471278
Notice Date: Jun 28, 2022
Recall Date: Jun 28, 2022
Kia America, Inc.
Campaign: 11471073 Other
Jun 26, 2022
Defect Description:

ENGINE

Potential Consequences:

A couple months ago had an oil sensor go bad and leaked oil everywhere. Engine after that kept burning oil and was seen by multiple mechanics. Then the other day my engine light came on the fault was the ocv. Changed that out and when it was taken out metal shaving came out with it. So now I have a car that has a blown engine due to underlying mechanical issues.

Corrective Action:

A couple months ago had an oil sensor go bad and leaked oil everywhere. Engine after that kept burning oil and was seen by multiple mechanics. Then the other day my engine light came on the fault was the ocv. Changed that out and when it was taken out metal shaving came out with it. So now I have a car that has a blown engine due to underlying mechanical issues.

Additional Notes:

A couple months ago had an oil sensor go bad and leaked oil everywhere. Engine after that kept burning oil and was seen by multiple mechanics. Then the other day my engine light came on the fault was the ocv. Changed that out and when it was taken out metal shaving came out with it. So now I have a car that has a blown engine due to underlying mechanical issues.

Manufacturer: KIA
Mfg Campaign: 11471073
Notice Date: Jun 26, 2022
Recall Date: Jun 26, 2022

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