Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC226
Recall Date: Jan 25, 2022
Consumer Complaints
235 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
At 94,000 miles without warning I have a rod knock. I have maintained oil changes regularly and topped my oil off before this drive. No warning lights no indicators. Just a blown engine.
Corrective Action:
At 94,000 miles without warning I have a rod knock. I have maintained oil changes regularly and topped my oil off before this drive. No warning lights no indicators. Just a blown engine.
Additional Notes:
At 94,000 miles without warning I have a rod knock. I have maintained oil changes regularly and topped my oil off before this drive. No warning lights no indicators. Just a blown engine.
Mfg Campaign: 11442652
Recall Date: Dec 4, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I have my oil changed regularly. At about 49,000 miles, upon braking, the oil light came on. When accelerating the oil light would go off. I checked the oil and it didn't even register. I added 2 quarts of oil to bring it to the mid line of dipstick. Took the car in, and had oil changed. 3 weeks later, at 50,000 miles, the oil is now a 1/2 quart low. Took car in to the dealer. They told me that the oil consumption of 1 quart every 1,000 miles is within normal range. This is ridiculous. I should not need to add oil to a 3 year old car between oil changes.
Corrective Action:
I have my oil changed regularly. At about 49,000 miles, upon braking, the oil light came on. When accelerating the oil light would go off. I checked the oil and it didn't even register. I added 2 quarts of oil to bring it to the mid line of dipstick. Took the car in, and had oil changed. 3 weeks later, at 50,000 miles, the oil is now a 1/2 quart low. Took car in to the dealer. They told me that the oil consumption of 1 quart every 1,000 miles is within normal range. This is ridiculous. I should not need to add oil to a 3 year old car between oil changes.
Additional Notes:
I have my oil changed regularly. At about 49,000 miles, upon braking, the oil light came on. When accelerating the oil light would go off. I checked the oil and it didn't even register. I added 2 quarts of oil to bring it to the mid line of dipstick. Took the car in, and had oil changed. 3 weeks later, at 50,000 miles, the oil is now a 1/2 quart low. Took car in to the dealer. They told me that the oil consumption of 1 quart every 1,000 miles is within normal range. This is ridiculous. I should not need to add oil to a 3 year old car between oil changes.
Mfg Campaign: 11440153
Recall Date: Nov 11, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I went and got my oil changed yesterday. The man at the Kia dealership showed me a water bottle that was about 8 oz full with black oil. He told me that that’s all the oil I had in my car and I probably have engine damage. There were no warning lamps or anything else. And I routinely get my oil and tires maintenance. I am now having sounds coming from my vehicle but still no warning lamps.
Corrective Action:
I went and got my oil changed yesterday. The man at the Kia dealership showed me a water bottle that was about 8 oz full with black oil. He told me that that’s all the oil I had in my car and I probably have engine damage. There were no warning lamps or anything else. And I routinely get my oil and tires maintenance. I am now having sounds coming from my vehicle but still no warning lamps.
Additional Notes:
I went and got my oil changed yesterday. The man at the Kia dealership showed me a water bottle that was about 8 oz full with black oil. He told me that that’s all the oil I had in my car and I probably have engine damage. There were no warning lamps or anything else. And I routinely get my oil and tires maintenance. I am now having sounds coming from my vehicle but still no warning lamps.
Mfg Campaign: 11439996
Recall Date: Nov 10, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
During a front end accident the car burst into flames and the driver was trapped and passed away at the scene.
Corrective Action:
During a front end accident the car burst into flames and the driver was trapped and passed away at the scene.
Additional Notes:
During a front end accident the car burst into flames and the driver was trapped and passed away at the scene.
Mfg Campaign: 11439319
Recall Date: Nov 4, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On the evening of 7/31/2021 myself and my 2 brothers were on our way home from shopping. It had just got dark outside. Suddenly there was a loud noise under the hood and the vehicle stopped dead in the middle of the road. Thank GOD we were not hit from behind. I put the flashers on to warn others. Other cars were blowing there horns, it was very dangerous for us and others as well. I called and got AAA there as soon as possible. The car was smoking and oil was every where. I had the car taken to an independent shop. They told me the connecting rod had gone through the engine block and that it was very bad. They suggested that I take it to the Kia dealership. They said Kia would know about the warranty's. I had AAA take it to the Kia dealer ship in west Orlando. I paid them 265.00 to do the diagnostics on the car. They told me the connecting rod bearing had caused the rod to go thru the engine block. They said I would Have to have a new engine (approx. 10,000.00 ). I said if I gave them the money when could i get my car? They said they didn't know. I ask if I could have a loaner vehicle to get myself to work. They said they don't do that. They also said at that cost I would not get a new engine. I was not treated very nice. I never had any trouble with my car. I had no warning of any kind it just suddenly stopped. I am a widow and my husband always told me to keep my oil changed. He said it is the life of the car. So I always changed my oil ahead of the scheduled time for it to be changed. I got my oil changed on 7/29/2021 and the bearing went bad on 7/31/2021. A friend from my church tried to contact Kia Corp. in California for assistance,but was treated rudely.I know there have been recalls on different Kia and Hundai engines for connecting rod Bearing issues.This was very dangerous many people could have been hurt or killed. Kia Will not help. I only have 71,000 miles on my car. I was the second owner of the car so my warranty is no good. 3 tech's have seen it.
Corrective Action:
On the evening of 7/31/2021 myself and my 2 brothers were on our way home from shopping. It had just got dark outside. Suddenly there was a loud noise under the hood and the vehicle stopped dead in the middle of the road. Thank GOD we were not hit from behind. I put the flashers on to warn others. Other cars were blowing there horns, it was very dangerous for us and others as well. I called and got AAA there as soon as possible. The car was smoking and oil was every where. I had the car taken to an independent shop. They told me the connecting rod had gone through the engine block and that it was very bad. They suggested that I take it to the Kia dealership. They said Kia would know about the warranty's. I had AAA take it to the Kia dealer ship in west Orlando. I paid them 265.00 to do the diagnostics on the car. They told me the connecting rod bearing had caused the rod to go thru the engine block. They said I would Have to have a new engine (approx. 10,000.00 ). I said if I gave them the money when could i get my car? They said they didn't know. I ask if I could have a loaner vehicle to get myself to work. They said they don't do that. They also said at that cost I would not get a new engine. I was not treated very nice. I never had any trouble with my car. I had no warning of any kind it just suddenly stopped. I am a widow and my husband always told me to keep my oil changed. He said it is the life of the car. So I always changed my oil ahead of the scheduled time for it to be changed. I got my oil changed on 7/29/2021 and the bearing went bad on 7/31/2021. A friend from my church tried to contact Kia Corp. in California for assistance,but was treated rudely.I know there have been recalls on different Kia and Hundai engines for connecting rod Bearing issues.This was very dangerous many people could have been hurt or killed. Kia Will not help. I only have 71,000 miles on my car. I was the second owner of the car so my warranty is no good. 3 tech's have seen it.
Additional Notes:
On the evening of 7/31/2021 myself and my 2 brothers were on our way home from shopping. It had just got dark outside. Suddenly there was a loud noise under the hood and the vehicle stopped dead in the middle of the road. Thank GOD we were not hit from behind. I put the flashers on to warn others. Other cars were blowing there horns, it was very dangerous for us and others as well. I called and got AAA there as soon as possible. The car was smoking and oil was every where. I had the car taken to an independent shop. They told me the connecting rod had gone through the engine block and that it was very bad. They suggested that I take it to the Kia dealership. They said Kia would know about the warranty's. I had AAA take it to the Kia dealer ship in west Orlando. I paid them 265.00 to do the diagnostics on the car. They told me the connecting rod bearing had caused the rod to go thru the engine block. They said I would Have to have a new engine (approx. 10,000.00 ). I said if I gave them the money when could i get my car? They said they didn't know. I ask if I could have a loaner vehicle to get myself to work. They said they don't do that. They also said at that cost I would not get a new engine. I was not treated very nice. I never had any trouble with my car. I had no warning of any kind it just suddenly stopped. I am a widow and my husband always told me to keep my oil changed. He said it is the life of the car. So I always changed my oil ahead of the scheduled time for it to be changed. I got my oil changed on 7/29/2021 and the bearing went bad on 7/31/2021. A friend from my church tried to contact Kia Corp. in California for assistance,but was treated rudely.I know there have been recalls on different Kia and Hundai engines for connecting rod Bearing issues.This was very dangerous many people could have been hurt or killed. Kia Will not help. I only have 71,000 miles on my car. I was the second owner of the car so my warranty is no good. 3 tech's have seen it.
Mfg Campaign: 11439020
Recall Date: Nov 2, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine started to knock, then it got louder and finally the engine stopped running. If it would have shut down on the busy interstate, it could have been a disaster. The problem has not been inspected by Manufacture. Trying to report to KIA. Engine has less than 84000. The oil light came on right before it died.
Corrective Action:
Engine started to knock, then it got louder and finally the engine stopped running. If it would have shut down on the busy interstate, it could have been a disaster. The problem has not been inspected by Manufacture. Trying to report to KIA. Engine has less than 84000. The oil light came on right before it died.
Additional Notes:
Engine started to knock, then it got louder and finally the engine stopped running. If it would have shut down on the busy interstate, it could have been a disaster. The problem has not been inspected by Manufacture. Trying to report to KIA. Engine has less than 84000. The oil light came on right before it died.
Mfg Campaign: 11436700
Recall Date: Oct 13, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
So, I was driving down the road and there was like a tapping sound coming from the engine. It had been doing that tapping noise for a couple of days. All of a sudden a heard like a loud bang/pop noise and see smoke coming out of my engine area. The car stalled and I slowly let it coast to the side of the road. I looked at my rear view mirror and I see black smoke and a man running toward me yelling, "Get out of the car! Get out of the car! It's going to explode! Get out of the car!" Other cars were stopping and I couldn't tell what all the fuzz was about. I picked up my work lap top, parked the car, and took the keys off the ignition. Smoke was coming into the cabin and I realized this was something else. I opened the door and the man yelled again, "Get out!, Get out!" I did. I slowly got out of the car and made my way away from the car. I began recording because I was mad that this KIA that I had bought just over a year prior had broken down. It wasn't until I stepped further back that I see the fire coming upward and the engine was on fire as well. The KIA Soul 2018 burned completely down in less than 10 minutes. I was lucky to get out alive.
Corrective Action:
So, I was driving down the road and there was like a tapping sound coming from the engine. It had been doing that tapping noise for a couple of days. All of a sudden a heard like a loud bang/pop noise and see smoke coming out of my engine area. The car stalled and I slowly let it coast to the side of the road. I looked at my rear view mirror and I see black smoke and a man running toward me yelling, "Get out of the car! Get out of the car! It's going to explode! Get out of the car!" Other cars were stopping and I couldn't tell what all the fuzz was about. I picked up my work lap top, parked the car, and took the keys off the ignition. Smoke was coming into the cabin and I realized this was something else. I opened the door and the man yelled again, "Get out!, Get out!" I did. I slowly got out of the car and made my way away from the car. I began recording because I was mad that this KIA that I had bought just over a year prior had broken down. It wasn't until I stepped further back that I see the fire coming upward and the engine was on fire as well. The KIA Soul 2018 burned completely down in less than 10 minutes. I was lucky to get out alive.
Additional Notes:
So, I was driving down the road and there was like a tapping sound coming from the engine. It had been doing that tapping noise for a couple of days. All of a sudden a heard like a loud bang/pop noise and see smoke coming out of my engine area. The car stalled and I slowly let it coast to the side of the road. I looked at my rear view mirror and I see black smoke and a man running toward me yelling, "Get out of the car! Get out of the car! It's going to explode! Get out of the car!" Other cars were stopping and I couldn't tell what all the fuzz was about. I picked up my work lap top, parked the car, and took the keys off the ignition. Smoke was coming into the cabin and I realized this was something else. I opened the door and the man yelled again, "Get out!, Get out!" I did. I slowly got out of the car and made my way away from the car. I began recording because I was mad that this KIA that I had bought just over a year prior had broken down. It wasn't until I stepped further back that I see the fire coming upward and the engine was on fire as well. The KIA Soul 2018 burned completely down in less than 10 minutes. I was lucky to get out alive.
Mfg Campaign: 11433980
Recall Date: Sep 22, 2021
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On several occasions now the vehicle has sped up on its own while parked. Thank goodness I had my foot on the brake but as soon as I let go of the brake, it went fast without my peddle on the gas. I stopped it with the break peddle and it did it again once I let go of the brake peddle. It usually takes a couple of times for the car not to do that. Also, the oil light hasn't warned me that the oil is low. The motor began rattling while I was near work and I stopped the vehicle. Someone helped me and told me that there was barely any oil in the engine. So, we added oil but now it's always rattling. It has also stalled while going up a hill. That's happened on two occasions. I believe I may have a lemon in my hands. KIA has yet to accept that it's still under warranty and they keep brushing me off.
Corrective Action:
On several occasions now the vehicle has sped up on its own while parked. Thank goodness I had my foot on the brake but as soon as I let go of the brake, it went fast without my peddle on the gas. I stopped it with the break peddle and it did it again once I let go of the brake peddle. It usually takes a couple of times for the car not to do that. Also, the oil light hasn't warned me that the oil is low. The motor began rattling while I was near work and I stopped the vehicle. Someone helped me and told me that there was barely any oil in the engine. So, we added oil but now it's always rattling. It has also stalled while going up a hill. That's happened on two occasions. I believe I may have a lemon in my hands. KIA has yet to accept that it's still under warranty and they keep brushing me off.
Additional Notes:
On several occasions now the vehicle has sped up on its own while parked. Thank goodness I had my foot on the brake but as soon as I let go of the brake, it went fast without my peddle on the gas. I stopped it with the break peddle and it did it again once I let go of the brake peddle. It usually takes a couple of times for the car not to do that. Also, the oil light hasn't warned me that the oil is low. The motor began rattling while I was near work and I stopped the vehicle. Someone helped me and told me that there was barely any oil in the engine. So, we added oil but now it's always rattling. It has also stalled while going up a hill. That's happened on two occasions. I believe I may have a lemon in my hands. KIA has yet to accept that it's still under warranty and they keep brushing me off.
Mfg Campaign: 11433904
Recall Date: Sep 21, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My engine failed and gasket blew with no signs of over heated and no issues prior to failure car had no issues at all.
Corrective Action:
My engine failed and gasket blew with no signs of over heated and no issues prior to failure car had no issues at all.
Additional Notes:
My engine failed and gasket blew with no signs of over heated and no issues prior to failure car had no issues at all.
Mfg Campaign: 11432892
Recall Date: Sep 14, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The car started making a squeaky noise checked to see if it was the brakes or anything else, nothing everything appears fine. Hera the noise again have it checked out turns out car has no oil what do ever. I have my car serviced every 3 m as it should be even before the miles I know and have read and other articles about the oil just disappearing, my car only has 53, 000 miles on it.
Corrective Action:
The car started making a squeaky noise checked to see if it was the brakes or anything else, nothing everything appears fine. Hera the noise again have it checked out turns out car has no oil what do ever. I have my car serviced every 3 m as it should be even before the miles I know and have read and other articles about the oil just disappearing, my car only has 53, 000 miles on it.
Additional Notes:
The car started making a squeaky noise checked to see if it was the brakes or anything else, nothing everything appears fine. Hera the noise again have it checked out turns out car has no oil what do ever. I have my car serviced every 3 m as it should be even before the miles I know and have read and other articles about the oil just disappearing, my car only has 53, 000 miles on it.
Mfg Campaign: 11428832
Recall Date: Aug 12, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Around 65000 miles, While driving the engine just lost power and started knocking. There are a lot of forums with the same model with the same compliant and issue. even the Kia dealship says there is a problem with these engines. They are recommending a new engine I am afraid to have my family in this car.
Corrective Action:
Around 65000 miles, While driving the engine just lost power and started knocking. There are a lot of forums with the same model with the same compliant and issue. even the Kia dealship says there is a problem with these engines. They are recommending a new engine I am afraid to have my family in this car.
Additional Notes:
Around 65000 miles, While driving the engine just lost power and started knocking. There are a lot of forums with the same model with the same compliant and issue. even the Kia dealship says there is a problem with these engines. They are recommending a new engine I am afraid to have my family in this car.
Mfg Campaign: 11428600
Recall Date: Aug 10, 2021
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
While driving to work my engine began to knock, my oil light flickered and went out, and then I completely lost power. I took my 2018 Kia soul to a local mechanic and he confirmed that my engine was blown and would need to be replaced with only 78,388 miles on my vehicle.
Corrective Action:
While driving to work my engine began to knock, my oil light flickered and went out, and then I completely lost power. I took my 2018 Kia soul to a local mechanic and he confirmed that my engine was blown and would need to be replaced with only 78,388 miles on my vehicle.
Additional Notes:
While driving to work my engine began to knock, my oil light flickered and went out, and then I completely lost power. I took my 2018 Kia soul to a local mechanic and he confirmed that my engine was blown and would need to be replaced with only 78,388 miles on my vehicle.
Mfg Campaign: 11422106
Recall Date: Jun 24, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving to work my engine began to knock, my oil light flickered and went out, and then I completely lost power. I took my 2018 Kia soul to a local mechanic and he confirmed that my engine was blown and would need to be replaced with only 78,388 miles on my vehicle.
Corrective Action:
While driving to work my engine began to knock, my oil light flickered and went out, and then I completely lost power. I took my 2018 Kia soul to a local mechanic and he confirmed that my engine was blown and would need to be replaced with only 78,388 miles on my vehicle.
Additional Notes:
While driving to work my engine began to knock, my oil light flickered and went out, and then I completely lost power. I took my 2018 Kia soul to a local mechanic and he confirmed that my engine was blown and would need to be replaced with only 78,388 miles on my vehicle.
Mfg Campaign: 11422106
Recall Date: Jun 24, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I have been a 3 car Kia customer for almost 10 years. In the last 10 months I have had more than a dozen service visits. Starting in August 2020 my engine was losing oil. After first visit, my SA Edwin agreed this is a problem, do the oil consumption test and we’ll be on our way for a repair. Test Done, with a "sorry" we have to do the test again but we replaced the ignition coil. (2nd Coil since I’ve owned car) And again we test. With more "Sorry" it didn't burn enough oil, or you have to come in EXACTLY at 1,000 miles. (This is NOT true; math can be converted at any mileage over the 1,000.) Even when I told them it starts burning at the 2,000 mark after oil change. Over and over again, I miss work to sit in the dealership, or WALK home, as the dealership insisted on these appointments but wouldn't give me a loaner (I have full coverage insurance) Finally in March 2021 they decide they will clean the combustion chamber. Need to leave car: they make me RENT a car saying it will be paid for with my warranty. ADDITIONAL days needed as more problems occurred while in for repair. (Oil switch). Keep the rental they told me, it’s covered. Return the rental and the dealership won’t PAY THE RENTAL. I have now missed over 30 hours of work, repeated oil change costs for the process, Rental Fees, Inspection fees that were never reimbursed. All in avoidance of a repair that was clearly needed to my engine. Go back into a new Kia on 6/1/21 for scheduled oil change, and the Tech tells me there is NO OIL ON THE DIPSTICK. AGAIN. 10 months later and I still have the same problem. THIS VEHICLE IS NOT SAFE and KIA will not address.
Corrective Action:
I have been a 3 car Kia customer for almost 10 years. In the last 10 months I have had more than a dozen service visits. Starting in August 2020 my engine was losing oil. After first visit, my SA Edwin agreed this is a problem, do the oil consumption test and we’ll be on our way for a repair. Test Done, with a "sorry" we have to do the test again but we replaced the ignition coil. (2nd Coil since I’ve owned car) And again we test. With more "Sorry" it didn't burn enough oil, or you have to come in EXACTLY at 1,000 miles. (This is NOT true; math can be converted at any mileage over the 1,000.) Even when I told them it starts burning at the 2,000 mark after oil change. Over and over again, I miss work to sit in the dealership, or WALK home, as the dealership insisted on these appointments but wouldn't give me a loaner (I have full coverage insurance) Finally in March 2021 they decide they will clean the combustion chamber. Need to leave car: they make me RENT a car saying it will be paid for with my warranty. ADDITIONAL days needed as more problems occurred while in for repair. (Oil switch). Keep the rental they told me, it’s covered. Return the rental and the dealership won’t PAY THE RENTAL. I have now missed over 30 hours of work, repeated oil change costs for the process, Rental Fees, Inspection fees that were never reimbursed. All in avoidance of a repair that was clearly needed to my engine. Go back into a new Kia on 6/1/21 for scheduled oil change, and the Tech tells me there is NO OIL ON THE DIPSTICK. AGAIN. 10 months later and I still have the same problem. THIS VEHICLE IS NOT SAFE and KIA will not address.
Additional Notes:
I have been a 3 car Kia customer for almost 10 years. In the last 10 months I have had more than a dozen service visits. Starting in August 2020 my engine was losing oil. After first visit, my SA Edwin agreed this is a problem, do the oil consumption test and we’ll be on our way for a repair. Test Done, with a "sorry" we have to do the test again but we replaced the ignition coil. (2nd Coil since I’ve owned car) And again we test. With more "Sorry" it didn't burn enough oil, or you have to come in EXACTLY at 1,000 miles. (This is NOT true; math can be converted at any mileage over the 1,000.) Even when I told them it starts burning at the 2,000 mark after oil change. Over and over again, I miss work to sit in the dealership, or WALK home, as the dealership insisted on these appointments but wouldn't give me a loaner (I have full coverage insurance) Finally in March 2021 they decide they will clean the combustion chamber. Need to leave car: they make me RENT a car saying it will be paid for with my warranty. ADDITIONAL days needed as more problems occurred while in for repair. (Oil switch). Keep the rental they told me, it’s covered. Return the rental and the dealership won’t PAY THE RENTAL. I have now missed over 30 hours of work, repeated oil change costs for the process, Rental Fees, Inspection fees that were never reimbursed. All in avoidance of a repair that was clearly needed to my engine. Go back into a new Kia on 6/1/21 for scheduled oil change, and the Tech tells me there is NO OIL ON THE DIPSTICK. AGAIN. 10 months later and I still have the same problem. THIS VEHICLE IS NOT SAFE and KIA will not address.
Mfg Campaign: 11419943
Recall Date: Jun 7, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2018 kia soul+ with 2.0l engine has developed a rod knock at 86k miles. Kia customer service was made aware of the issue and has refused to to repair the vehicle. According to a kid certified technician at a kia dealership, the issue is the same as other kia vehicles with a recall for, "connecting rod excessive wear". Customer service was made aware of these findings and still refuses to issue recall. Engine currently runs, but can not be run for very long or driven due to eminent risk of catastrophic engine failure.
Corrective Action:
2018 kia soul+ with 2.0l engine has developed a rod knock at 86k miles. Kia customer service was made aware of the issue and has refused to to repair the vehicle. According to a kid certified technician at a kia dealership, the issue is the same as other kia vehicles with a recall for, "connecting rod excessive wear". Customer service was made aware of these findings and still refuses to issue recall. Engine currently runs, but can not be run for very long or driven due to eminent risk of catastrophic engine failure.
Additional Notes:
2018 kia soul+ with 2.0l engine has developed a rod knock at 86k miles. Kia customer service was made aware of the issue and has refused to to repair the vehicle. According to a kid certified technician at a kia dealership, the issue is the same as other kia vehicles with a recall for, "connecting rod excessive wear". Customer service was made aware of these findings and still refuses to issue recall. Engine currently runs, but can not be run for very long or driven due to eminent risk of catastrophic engine failure.
Mfg Campaign: 11418856
Recall Date: May 28, 2021
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
2018 kia soul+ with 2.0l engine has developed a rod knock at 86k miles. Kia customer service was made aware of the issue and has refused to to repair the vehicle. According to a kid certified technician at a kia dealership, the issue is the same as other kia vehicles with a recall for, "connecting rod excessive wear". Customer service was made aware of these findings and still refuses to issue recall. Engine currently runs, but can not be run for very long or driven due to eminent risk of catastrophic engine failure.
Corrective Action:
2018 kia soul+ with 2.0l engine has developed a rod knock at 86k miles. Kia customer service was made aware of the issue and has refused to to repair the vehicle. According to a kid certified technician at a kia dealership, the issue is the same as other kia vehicles with a recall for, "connecting rod excessive wear". Customer service was made aware of these findings and still refuses to issue recall. Engine currently runs, but can not be run for very long or driven due to eminent risk of catastrophic engine failure.
Additional Notes:
2018 kia soul+ with 2.0l engine has developed a rod knock at 86k miles. Kia customer service was made aware of the issue and has refused to to repair the vehicle. According to a kid certified technician at a kia dealership, the issue is the same as other kia vehicles with a recall for, "connecting rod excessive wear". Customer service was made aware of these findings and still refuses to issue recall. Engine currently runs, but can not be run for very long or driven due to eminent risk of catastrophic engine failure.
Mfg Campaign: 11418856
Recall Date: May 28, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY CAR HAS 64,700 MILES ON IT. I WAS ACCELERATING TO GET ON THE HIGHWAY GOING ABOUT 50 MILES PER HOUR ALL OF THE SUDDEN I HEARD A POOF NOISE WHITE SMOKE STARTED COMING FROM THE REAR OF THE CAR AND I LOST ALL POWER
Corrective Action:
MY CAR HAS 64,700 MILES ON IT. I WAS ACCELERATING TO GET ON THE HIGHWAY GOING ABOUT 50 MILES PER HOUR ALL OF THE SUDDEN I HEARD A POOF NOISE WHITE SMOKE STARTED COMING FROM THE REAR OF THE CAR AND I LOST ALL POWER
Additional Notes:
MY CAR HAS 64,700 MILES ON IT. I WAS ACCELERATING TO GET ON THE HIGHWAY GOING ABOUT 50 MILES PER HOUR ALL OF THE SUDDEN I HEARD A POOF NOISE WHITE SMOKE STARTED COMING FROM THE REAR OF THE CAR AND I LOST ALL POWER
Mfg Campaign: 11414714
Recall Date: May 1, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CRUISE CONTROL SOMEHOW AFFECTS THE ENGINE AND OR TRANSMISSION WHEN IN CRUISE IT SPEEDS UP WITH OUT PRESSING ON THE GAS THE MPR GOES WAY OVER 4 MPR THEN I CANCEL THE CRUISE AND RESET IT AND SAME THING HAPPENS THIS IS ON HWY
Corrective Action:
THE CRUISE CONTROL SOMEHOW AFFECTS THE ENGINE AND OR TRANSMISSION WHEN IN CRUISE IT SPEEDS UP WITH OUT PRESSING ON THE GAS THE MPR GOES WAY OVER 4 MPR THEN I CANCEL THE CRUISE AND RESET IT AND SAME THING HAPPENS THIS IS ON HWY
Additional Notes:
THE CRUISE CONTROL SOMEHOW AFFECTS THE ENGINE AND OR TRANSMISSION WHEN IN CRUISE IT SPEEDS UP WITH OUT PRESSING ON THE GAS THE MPR GOES WAY OVER 4 MPR THEN I CANCEL THE CRUISE AND RESET IT AND SAME THING HAPPENS THIS IS ON HWY
Mfg Campaign: 11414417
Recall Date: Apr 29, 2021
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
THE CRUISE CONTROL SOMEHOW AFFECTS THE ENGINE AND OR TRANSMISSION WHEN IN CRUISE IT SPEEDS UP WITH OUT PRESSING ON THE GAS THE MPR GOES WAY OVER 4 MPR THEN I CANCEL THE CRUISE AND RESET IT AND SAME THING HAPPENS THIS IS ON HWY
Corrective Action:
THE CRUISE CONTROL SOMEHOW AFFECTS THE ENGINE AND OR TRANSMISSION WHEN IN CRUISE IT SPEEDS UP WITH OUT PRESSING ON THE GAS THE MPR GOES WAY OVER 4 MPR THEN I CANCEL THE CRUISE AND RESET IT AND SAME THING HAPPENS THIS IS ON HWY
Additional Notes:
THE CRUISE CONTROL SOMEHOW AFFECTS THE ENGINE AND OR TRANSMISSION WHEN IN CRUISE IT SPEEDS UP WITH OUT PRESSING ON THE GAS THE MPR GOES WAY OVER 4 MPR THEN I CANCEL THE CRUISE AND RESET IT AND SAME THING HAPPENS THIS IS ON HWY
Mfg Campaign: 11414417
Recall Date: Apr 29, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
ON JANUARY 22, 2021, VEHICLE FELT SLUGGISH WHEN ACCELERATING. SOON AFTER, LOUD NOISE FROM ENGINE AND ENGINE DIED. VEHICLE TOWED TO DEALERSHIP, AND WAS DIAGNOSED WITH ENGINE FAILURE AT 75K MILES. DEALER STATED SEVERAL ENGINE FAILURES IN THE YEAR MODEL CURRENTLY BEING SERVICED. USED ENGINE WITH 12 MONTH WARRANTY WAS PRICED AT $9100.
Corrective Action:
ON JANUARY 22, 2021, VEHICLE FELT SLUGGISH WHEN ACCELERATING. SOON AFTER, LOUD NOISE FROM ENGINE AND ENGINE DIED. VEHICLE TOWED TO DEALERSHIP, AND WAS DIAGNOSED WITH ENGINE FAILURE AT 75K MILES. DEALER STATED SEVERAL ENGINE FAILURES IN THE YEAR MODEL CURRENTLY BEING SERVICED. USED ENGINE WITH 12 MONTH WARRANTY WAS PRICED AT $9100.
Additional Notes:
ON JANUARY 22, 2021, VEHICLE FELT SLUGGISH WHEN ACCELERATING. SOON AFTER, LOUD NOISE FROM ENGINE AND ENGINE DIED. VEHICLE TOWED TO DEALERSHIP, AND WAS DIAGNOSED WITH ENGINE FAILURE AT 75K MILES. DEALER STATED SEVERAL ENGINE FAILURES IN THE YEAR MODEL CURRENTLY BEING SERVICED. USED ENGINE WITH 12 MONTH WARRANTY WAS PRICED AT $9100.
Mfg Campaign: 11398886
Recall Date: Mar 3, 2021
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