Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC226
Recall Date: Jan 25, 2022
Consumer Complaints
235 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I GOT TOLD BY A KIA MECANIC WELL AT LEAST SEEN IT ON MY DASH CAM THAT I AM SOL THAT MY TICKING PROBLEM IS AN ENGINE DEFECT ON KIA'S PART THAT IS CAUSING ENGINE ISSUES AS WELL AS SOMEHOW MAKING MY ENGINEREV EXTREMELY HIGH WHILE STARTING UP AND SOMETIMES THROUGHOUT THE DAY TO THE POINT IF I DON'T HAVE MY BRAKES ON I WILL GO THROUGH A WALL . THAT'S A MENTION SOMETHING IS WRONG WITH THE AIR CONDITION UNIT/HEATER THAT THE HEATER WILL BLOW EXTREMELY HOT SO HOT THAT THE VENTS BECOME PLIABLE AND THE AIR CONDITIONER AND WON'T COME ON UNLESS I START MESSING WITH BUTTONS OFF AND ON OFTEN ON HIGH AND LOW HIGH AND LOW.I HAVE BEEN IN TO KIA MOTORS FIVE TIMES FOR THE ISSUE
Corrective Action:
I GOT TOLD BY A KIA MECANIC WELL AT LEAST SEEN IT ON MY DASH CAM THAT I AM SOL THAT MY TICKING PROBLEM IS AN ENGINE DEFECT ON KIA'S PART THAT IS CAUSING ENGINE ISSUES AS WELL AS SOMEHOW MAKING MY ENGINEREV EXTREMELY HIGH WHILE STARTING UP AND SOMETIMES THROUGHOUT THE DAY TO THE POINT IF I DON'T HAVE MY BRAKES ON I WILL GO THROUGH A WALL . THAT'S A MENTION SOMETHING IS WRONG WITH THE AIR CONDITION UNIT/HEATER THAT THE HEATER WILL BLOW EXTREMELY HOT SO HOT THAT THE VENTS BECOME PLIABLE AND THE AIR CONDITIONER AND WON'T COME ON UNLESS I START MESSING WITH BUTTONS OFF AND ON OFTEN ON HIGH AND LOW HIGH AND LOW.I HAVE BEEN IN TO KIA MOTORS FIVE TIMES FOR THE ISSUE
Additional Notes:
I GOT TOLD BY A KIA MECANIC WELL AT LEAST SEEN IT ON MY DASH CAM THAT I AM SOL THAT MY TICKING PROBLEM IS AN ENGINE DEFECT ON KIA'S PART THAT IS CAUSING ENGINE ISSUES AS WELL AS SOMEHOW MAKING MY ENGINEREV EXTREMELY HIGH WHILE STARTING UP AND SOMETIMES THROUGHOUT THE DAY TO THE POINT IF I DON'T HAVE MY BRAKES ON I WILL GO THROUGH A WALL . THAT'S A MENTION SOMETHING IS WRONG WITH THE AIR CONDITION UNIT/HEATER THAT THE HEATER WILL BLOW EXTREMELY HOT SO HOT THAT THE VENTS BECOME PLIABLE AND THE AIR CONDITIONER AND WON'T COME ON UNLESS I START MESSING WITH BUTTONS OFF AND ON OFTEN ON HIGH AND LOW HIGH AND LOW.I HAVE BEEN IN TO KIA MOTORS FIVE TIMES FOR THE ISSUE
Mfg Campaign: 11354380
Recall Date: Sep 11, 2020
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I GOT TOLD BY A KIA MECANIC WELL AT LEAST SEEN IT ON MY DASH CAM THAT I AM SOL THAT MY TICKING PROBLEM IS AN ENGINE DEFECT ON KIA'S PART THAT IS CAUSING ENGINE ISSUES AS WELL AS SOMEHOW MAKING MY ENGINEREV EXTREMELY HIGH WHILE STARTING UP AND SOMETIMES THROUGHOUT THE DAY TO THE POINT IF I DON'T HAVE MY BRAKES ON I WILL GO THROUGH A WALL . THAT'S A MENTION SOMETHING IS WRONG WITH THE AIR CONDITION UNIT/HEATER THAT THE HEATER WILL BLOW EXTREMELY HOT SO HOT THAT THE VENTS BECOME PLIABLE AND THE AIR CONDITIONER AND WON'T COME ON UNLESS I START MESSING WITH BUTTONS OFF AND ON OFTEN ON HIGH AND LOW HIGH AND LOW.I HAVE BEEN IN TO KIA MOTORS FIVE TIMES FOR THE ISSUE
Corrective Action:
I GOT TOLD BY A KIA MECANIC WELL AT LEAST SEEN IT ON MY DASH CAM THAT I AM SOL THAT MY TICKING PROBLEM IS AN ENGINE DEFECT ON KIA'S PART THAT IS CAUSING ENGINE ISSUES AS WELL AS SOMEHOW MAKING MY ENGINEREV EXTREMELY HIGH WHILE STARTING UP AND SOMETIMES THROUGHOUT THE DAY TO THE POINT IF I DON'T HAVE MY BRAKES ON I WILL GO THROUGH A WALL . THAT'S A MENTION SOMETHING IS WRONG WITH THE AIR CONDITION UNIT/HEATER THAT THE HEATER WILL BLOW EXTREMELY HOT SO HOT THAT THE VENTS BECOME PLIABLE AND THE AIR CONDITIONER AND WON'T COME ON UNLESS I START MESSING WITH BUTTONS OFF AND ON OFTEN ON HIGH AND LOW HIGH AND LOW.I HAVE BEEN IN TO KIA MOTORS FIVE TIMES FOR THE ISSUE
Additional Notes:
I GOT TOLD BY A KIA MECANIC WELL AT LEAST SEEN IT ON MY DASH CAM THAT I AM SOL THAT MY TICKING PROBLEM IS AN ENGINE DEFECT ON KIA'S PART THAT IS CAUSING ENGINE ISSUES AS WELL AS SOMEHOW MAKING MY ENGINEREV EXTREMELY HIGH WHILE STARTING UP AND SOMETIMES THROUGHOUT THE DAY TO THE POINT IF I DON'T HAVE MY BRAKES ON I WILL GO THROUGH A WALL . THAT'S A MENTION SOMETHING IS WRONG WITH THE AIR CONDITION UNIT/HEATER THAT THE HEATER WILL BLOW EXTREMELY HOT SO HOT THAT THE VENTS BECOME PLIABLE AND THE AIR CONDITIONER AND WON'T COME ON UNLESS I START MESSING WITH BUTTONS OFF AND ON OFTEN ON HIGH AND LOW HIGH AND LOW.I HAVE BEEN IN TO KIA MOTORS FIVE TIMES FOR THE ISSUE
Mfg Campaign: 11354380
Recall Date: Sep 11, 2020
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I GOT TOLD BY A KIA MECANIC WELL AT LEAST SEEN IT ON MY DASH CAM THAT I AM SOL THAT MY TICKING PROBLEM IS AN ENGINE DEFECT ON KIA'S PART THAT IS CAUSING ENGINE ISSUES AS WELL AS SOMEHOW MAKING MY ENGINEREV EXTREMELY HIGH WHILE STARTING UP AND SOMETIMES THROUGHOUT THE DAY TO THE POINT IF I DON'T HAVE MY BRAKES ON I WILL GO THROUGH A WALL . THAT'S A MENTION SOMETHING IS WRONG WITH THE AIR CONDITION UNIT/HEATER THAT THE HEATER WILL BLOW EXTREMELY HOT SO HOT THAT THE VENTS BECOME PLIABLE AND THE AIR CONDITIONER AND WON'T COME ON UNLESS I START MESSING WITH BUTTONS OFF AND ON OFTEN ON HIGH AND LOW HIGH AND LOW.I HAVE BEEN IN TO KIA MOTORS FIVE TIMES FOR THE ISSUE
Corrective Action:
I GOT TOLD BY A KIA MECANIC WELL AT LEAST SEEN IT ON MY DASH CAM THAT I AM SOL THAT MY TICKING PROBLEM IS AN ENGINE DEFECT ON KIA'S PART THAT IS CAUSING ENGINE ISSUES AS WELL AS SOMEHOW MAKING MY ENGINEREV EXTREMELY HIGH WHILE STARTING UP AND SOMETIMES THROUGHOUT THE DAY TO THE POINT IF I DON'T HAVE MY BRAKES ON I WILL GO THROUGH A WALL . THAT'S A MENTION SOMETHING IS WRONG WITH THE AIR CONDITION UNIT/HEATER THAT THE HEATER WILL BLOW EXTREMELY HOT SO HOT THAT THE VENTS BECOME PLIABLE AND THE AIR CONDITIONER AND WON'T COME ON UNLESS I START MESSING WITH BUTTONS OFF AND ON OFTEN ON HIGH AND LOW HIGH AND LOW.I HAVE BEEN IN TO KIA MOTORS FIVE TIMES FOR THE ISSUE
Additional Notes:
I GOT TOLD BY A KIA MECANIC WELL AT LEAST SEEN IT ON MY DASH CAM THAT I AM SOL THAT MY TICKING PROBLEM IS AN ENGINE DEFECT ON KIA'S PART THAT IS CAUSING ENGINE ISSUES AS WELL AS SOMEHOW MAKING MY ENGINEREV EXTREMELY HIGH WHILE STARTING UP AND SOMETIMES THROUGHOUT THE DAY TO THE POINT IF I DON'T HAVE MY BRAKES ON I WILL GO THROUGH A WALL . THAT'S A MENTION SOMETHING IS WRONG WITH THE AIR CONDITION UNIT/HEATER THAT THE HEATER WILL BLOW EXTREMELY HOT SO HOT THAT THE VENTS BECOME PLIABLE AND THE AIR CONDITIONER AND WON'T COME ON UNLESS I START MESSING WITH BUTTONS OFF AND ON OFTEN ON HIGH AND LOW HIGH AND LOW.I HAVE BEEN IN TO KIA MOTORS FIVE TIMES FOR THE ISSUE
Mfg Campaign: 11354380
Recall Date: Sep 11, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, AN ABNORMAL NOISE WAS PRESENT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (KIA OF MUNCIE 6732 W HOMETOWN BLVD, MUNCIE, IN 47304) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THAT THE ENGINE ROID FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, AN ABNORMAL NOISE WAS PRESENT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (KIA OF MUNCIE 6732 W HOMETOWN BLVD, MUNCIE, IN 47304) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THAT THE ENGINE ROID FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, AN ABNORMAL NOISE WAS PRESENT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (KIA OF MUNCIE 6732 W HOMETOWN BLVD, MUNCIE, IN 47304) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THAT THE ENGINE ROID FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Mfg Campaign: 11351542
Recall Date: Aug 27, 2020
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I WAS INVOLVED IN A CAR ACCIDENT ON JULY 11 2020. THE OTHER DRIVER RAN A RED LIGHT AND I T-BONED HIM. MY CAR SUBSTANTIAL AMOUNT OF DAMAGE TO THE FRONT END AND WAS DEEMED TOTALED BY THE INSURANCE COMPANY. IN THIS ACCIDENT NONE OF MY AIRBAGS DEPLOYED.
Corrective Action:
I WAS INVOLVED IN A CAR ACCIDENT ON JULY 11 2020. THE OTHER DRIVER RAN A RED LIGHT AND I T-BONED HIM. MY CAR SUBSTANTIAL AMOUNT OF DAMAGE TO THE FRONT END AND WAS DEEMED TOTALED BY THE INSURANCE COMPANY. IN THIS ACCIDENT NONE OF MY AIRBAGS DEPLOYED.
Additional Notes:
I WAS INVOLVED IN A CAR ACCIDENT ON JULY 11 2020. THE OTHER DRIVER RAN A RED LIGHT AND I T-BONED HIM. MY CAR SUBSTANTIAL AMOUNT OF DAMAGE TO THE FRONT END AND WAS DEEMED TOTALED BY THE INSURANCE COMPANY. IN THIS ACCIDENT NONE OF MY AIRBAGS DEPLOYED.
Mfg Campaign: 11350865
Recall Date: Aug 24, 2020
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I WAS INVOLVED IN A CAR ACCIDENT ON JULY 11 2020. THE OTHER DRIVER RAN A RED LIGHT AND I T-BONED HIM. MY CAR SUBSTANTIAL AMOUNT OF DAMAGE TO THE FRONT END AND WAS DEEMED TOTALED BY THE INSURANCE COMPANY. IN THIS ACCIDENT NONE OF MY AIRBAGS DEPLOYED.
Corrective Action:
I WAS INVOLVED IN A CAR ACCIDENT ON JULY 11 2020. THE OTHER DRIVER RAN A RED LIGHT AND I T-BONED HIM. MY CAR SUBSTANTIAL AMOUNT OF DAMAGE TO THE FRONT END AND WAS DEEMED TOTALED BY THE INSURANCE COMPANY. IN THIS ACCIDENT NONE OF MY AIRBAGS DEPLOYED.
Additional Notes:
I WAS INVOLVED IN A CAR ACCIDENT ON JULY 11 2020. THE OTHER DRIVER RAN A RED LIGHT AND I T-BONED HIM. MY CAR SUBSTANTIAL AMOUNT OF DAMAGE TO THE FRONT END AND WAS DEEMED TOTALED BY THE INSURANCE COMPANY. IN THIS ACCIDENT NONE OF MY AIRBAGS DEPLOYED.
Mfg Campaign: 11350865
Recall Date: Aug 24, 2020
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
AT 2AM ON SATURDAY AUGUST 22ND MY HUSBAND'S 2018 KIA SOUL, WHICH WAS STATIONARY IN OUR DRIVEWAY AND NOT IN OPERATION AT THE TIME, WAS SET ABLAZE FOR UNKNOWN REASONS. WE WERE ASLEEP AND WERE WOKEN UP BY THE SOUND OF, WHAT WAS POSSIBLY, THE TIRES EXPLODING, THE CAR WAS COMPLETELY ON FIRE BY THE TIME WE WERE ABLE TO WAKE UP AND EVACUATE THE PROPERTY. WE HAVE A DOORBELL CAMERA THAT WOULD HAVE PICKED UP A PERSON IN OUR DRIVEWAY SO WE DO NOT BELIEVE THE CAUSE WAS ARSON. ONLINE RESEARCH AFTER THE INCIDENT INDICATES THAT THIS COULD BE RELATED THE THE RECENT RECALLS OF KIAS AND HYUNDAIS, WHICH OUR MODEL WAS NOT INCLUDED AS FAR AS WE KNOW.
Corrective Action:
AT 2AM ON SATURDAY AUGUST 22ND MY HUSBAND'S 2018 KIA SOUL, WHICH WAS STATIONARY IN OUR DRIVEWAY AND NOT IN OPERATION AT THE TIME, WAS SET ABLAZE FOR UNKNOWN REASONS. WE WERE ASLEEP AND WERE WOKEN UP BY THE SOUND OF, WHAT WAS POSSIBLY, THE TIRES EXPLODING, THE CAR WAS COMPLETELY ON FIRE BY THE TIME WE WERE ABLE TO WAKE UP AND EVACUATE THE PROPERTY. WE HAVE A DOORBELL CAMERA THAT WOULD HAVE PICKED UP A PERSON IN OUR DRIVEWAY SO WE DO NOT BELIEVE THE CAUSE WAS ARSON. ONLINE RESEARCH AFTER THE INCIDENT INDICATES THAT THIS COULD BE RELATED THE THE RECENT RECALLS OF KIAS AND HYUNDAIS, WHICH OUR MODEL WAS NOT INCLUDED AS FAR AS WE KNOW.
Additional Notes:
AT 2AM ON SATURDAY AUGUST 22ND MY HUSBAND'S 2018 KIA SOUL, WHICH WAS STATIONARY IN OUR DRIVEWAY AND NOT IN OPERATION AT THE TIME, WAS SET ABLAZE FOR UNKNOWN REASONS. WE WERE ASLEEP AND WERE WOKEN UP BY THE SOUND OF, WHAT WAS POSSIBLY, THE TIRES EXPLODING, THE CAR WAS COMPLETELY ON FIRE BY THE TIME WE WERE ABLE TO WAKE UP AND EVACUATE THE PROPERTY. WE HAVE A DOORBELL CAMERA THAT WOULD HAVE PICKED UP A PERSON IN OUR DRIVEWAY SO WE DO NOT BELIEVE THE CAUSE WAS ARSON. ONLINE RESEARCH AFTER THE INCIDENT INDICATES THAT THIS COULD BE RELATED THE THE RECENT RECALLS OF KIAS AND HYUNDAIS, WHICH OUR MODEL WAS NOT INCLUDED AS FAR AS WE KNOW.
Mfg Campaign: 11350993
Recall Date: Aug 24, 2020
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AT 2AM ON SATURDAY AUGUST 22ND MY HUSBAND'S 2018 KIA SOUL, WHICH WAS STATIONARY IN OUR DRIVEWAY AND NOT IN OPERATION AT THE TIME, WAS SET ABLAZE FOR UNKNOWN REASONS. WE WERE ASLEEP AND WERE WOKEN UP BY THE SOUND OF, WHAT WAS POSSIBLY, THE TIRES EXPLODING, THE CAR WAS COMPLETELY ON FIRE BY THE TIME WE WERE ABLE TO WAKE UP AND EVACUATE THE PROPERTY. WE HAVE A DOORBELL CAMERA THAT WOULD HAVE PICKED UP A PERSON IN OUR DRIVEWAY SO WE DO NOT BELIEVE THE CAUSE WAS ARSON. ONLINE RESEARCH AFTER THE INCIDENT INDICATES THAT THIS COULD BE RELATED THE THE RECENT RECALLS OF KIAS AND HYUNDAIS, WHICH OUR MODEL WAS NOT INCLUDED AS FAR AS WE KNOW.
Corrective Action:
AT 2AM ON SATURDAY AUGUST 22ND MY HUSBAND'S 2018 KIA SOUL, WHICH WAS STATIONARY IN OUR DRIVEWAY AND NOT IN OPERATION AT THE TIME, WAS SET ABLAZE FOR UNKNOWN REASONS. WE WERE ASLEEP AND WERE WOKEN UP BY THE SOUND OF, WHAT WAS POSSIBLY, THE TIRES EXPLODING, THE CAR WAS COMPLETELY ON FIRE BY THE TIME WE WERE ABLE TO WAKE UP AND EVACUATE THE PROPERTY. WE HAVE A DOORBELL CAMERA THAT WOULD HAVE PICKED UP A PERSON IN OUR DRIVEWAY SO WE DO NOT BELIEVE THE CAUSE WAS ARSON. ONLINE RESEARCH AFTER THE INCIDENT INDICATES THAT THIS COULD BE RELATED THE THE RECENT RECALLS OF KIAS AND HYUNDAIS, WHICH OUR MODEL WAS NOT INCLUDED AS FAR AS WE KNOW.
Additional Notes:
AT 2AM ON SATURDAY AUGUST 22ND MY HUSBAND'S 2018 KIA SOUL, WHICH WAS STATIONARY IN OUR DRIVEWAY AND NOT IN OPERATION AT THE TIME, WAS SET ABLAZE FOR UNKNOWN REASONS. WE WERE ASLEEP AND WERE WOKEN UP BY THE SOUND OF, WHAT WAS POSSIBLY, THE TIRES EXPLODING, THE CAR WAS COMPLETELY ON FIRE BY THE TIME WE WERE ABLE TO WAKE UP AND EVACUATE THE PROPERTY. WE HAVE A DOORBELL CAMERA THAT WOULD HAVE PICKED UP A PERSON IN OUR DRIVEWAY SO WE DO NOT BELIEVE THE CAUSE WAS ARSON. ONLINE RESEARCH AFTER THE INCIDENT INDICATES THAT THIS COULD BE RELATED THE THE RECENT RECALLS OF KIAS AND HYUNDAIS, WHICH OUR MODEL WAS NOT INCLUDED AS FAR AS WE KNOW.
Mfg Campaign: 11350993
Recall Date: Aug 24, 2020
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE A 2018 KIA SOUL+ AND RECENTLY THERE IS A BURNING SMELL COMING FROM THE CAR ESPECIALLY WHEN THE A/C IS ON. I TOOK MY CAR TO THE DEALER REGARDING THE PROBLEM, BUT WAS TOLD THAT THEY DID NOT SEE ANYTHING WRONG OR SMELL ANYTHING BURNING ON THE CAR. THE PROBLEM HAPPENS MOSTLY WHILE DRIVING ON THE HIGHWAY. I'M AFRAID THAT THE CAR IS GOING TO CATCH ON FIRE. THE CAR ALSO LOSES POWER WHILE DRIVING EX. I CAN BE DRIVING 60 MILES AND ALL OF A SUDDEN THE CAR STARTS TO DECREASE IN SPEED AND YOU HAVE TO RAVE UP THE CAR TO GET IT GOING AGAIN. NOT GOOD AT ALL.
Corrective Action:
I HAVE A 2018 KIA SOUL+ AND RECENTLY THERE IS A BURNING SMELL COMING FROM THE CAR ESPECIALLY WHEN THE A/C IS ON. I TOOK MY CAR TO THE DEALER REGARDING THE PROBLEM, BUT WAS TOLD THAT THEY DID NOT SEE ANYTHING WRONG OR SMELL ANYTHING BURNING ON THE CAR. THE PROBLEM HAPPENS MOSTLY WHILE DRIVING ON THE HIGHWAY. I'M AFRAID THAT THE CAR IS GOING TO CATCH ON FIRE. THE CAR ALSO LOSES POWER WHILE DRIVING EX. I CAN BE DRIVING 60 MILES AND ALL OF A SUDDEN THE CAR STARTS TO DECREASE IN SPEED AND YOU HAVE TO RAVE UP THE CAR TO GET IT GOING AGAIN. NOT GOOD AT ALL.
Additional Notes:
I HAVE A 2018 KIA SOUL+ AND RECENTLY THERE IS A BURNING SMELL COMING FROM THE CAR ESPECIALLY WHEN THE A/C IS ON. I TOOK MY CAR TO THE DEALER REGARDING THE PROBLEM, BUT WAS TOLD THAT THEY DID NOT SEE ANYTHING WRONG OR SMELL ANYTHING BURNING ON THE CAR. THE PROBLEM HAPPENS MOSTLY WHILE DRIVING ON THE HIGHWAY. I'M AFRAID THAT THE CAR IS GOING TO CATCH ON FIRE. THE CAR ALSO LOSES POWER WHILE DRIVING EX. I CAN BE DRIVING 60 MILES AND ALL OF A SUDDEN THE CAR STARTS TO DECREASE IN SPEED AND YOU HAVE TO RAVE UP THE CAR TO GET IT GOING AGAIN. NOT GOOD AT ALL.
Mfg Campaign: 11343985
Recall Date: Aug 7, 2020
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE A 2018 KIA SOUL+ AND RECENTLY THERE IS A BURNING SMELL COMING FROM THE CAR ESPECIALLY WHEN THE A/C IS ON. I TOOK MY CAR TO THE DEALER REGARDING THE PROBLEM, BUT WAS TOLD THAT THEY DID NOT SEE ANYTHING WRONG OR SMELL ANYTHING BURNING ON THE CAR. THE PROBLEM HAPPENS MOSTLY WHILE DRIVING ON THE HIGHWAY. I'M AFRAID THAT THE CAR IS GOING TO CATCH ON FIRE. THE CAR ALSO LOSES POWER WHILE DRIVING EX. I CAN BE DRIVING 60 MILES AND ALL OF A SUDDEN THE CAR STARTS TO DECREASE IN SPEED AND YOU HAVE TO RAVE UP THE CAR TO GET IT GOING AGAIN. NOT GOOD AT ALL.
Corrective Action:
I HAVE A 2018 KIA SOUL+ AND RECENTLY THERE IS A BURNING SMELL COMING FROM THE CAR ESPECIALLY WHEN THE A/C IS ON. I TOOK MY CAR TO THE DEALER REGARDING THE PROBLEM, BUT WAS TOLD THAT THEY DID NOT SEE ANYTHING WRONG OR SMELL ANYTHING BURNING ON THE CAR. THE PROBLEM HAPPENS MOSTLY WHILE DRIVING ON THE HIGHWAY. I'M AFRAID THAT THE CAR IS GOING TO CATCH ON FIRE. THE CAR ALSO LOSES POWER WHILE DRIVING EX. I CAN BE DRIVING 60 MILES AND ALL OF A SUDDEN THE CAR STARTS TO DECREASE IN SPEED AND YOU HAVE TO RAVE UP THE CAR TO GET IT GOING AGAIN. NOT GOOD AT ALL.
Additional Notes:
I HAVE A 2018 KIA SOUL+ AND RECENTLY THERE IS A BURNING SMELL COMING FROM THE CAR ESPECIALLY WHEN THE A/C IS ON. I TOOK MY CAR TO THE DEALER REGARDING THE PROBLEM, BUT WAS TOLD THAT THEY DID NOT SEE ANYTHING WRONG OR SMELL ANYTHING BURNING ON THE CAR. THE PROBLEM HAPPENS MOSTLY WHILE DRIVING ON THE HIGHWAY. I'M AFRAID THAT THE CAR IS GOING TO CATCH ON FIRE. THE CAR ALSO LOSES POWER WHILE DRIVING EX. I CAN BE DRIVING 60 MILES AND ALL OF A SUDDEN THE CAR STARTS TO DECREASE IN SPEED AND YOU HAVE TO RAVE UP THE CAR TO GET IT GOING AGAIN. NOT GOOD AT ALL.
Mfg Campaign: 11343985
Recall Date: Aug 7, 2020
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I HAVE A 2018 KIA SOUL+ AND RECENTLY THERE IS A BURNING SMELL COMING FROM THE CAR ESPECIALLY WHEN THE A/C IS ON. I TOOK MY CAR TO THE DEALER REGARDING THE PROBLEM, BUT WAS TOLD THAT THEY DID NOT SEE ANYTHING WRONG OR SMELL ANYTHING BURNING ON THE CAR. THE PROBLEM HAPPENS MOSTLY WHILE DRIVING ON THE HIGHWAY. I'M AFRAID THAT THE CAR IS GOING TO CATCH ON FIRE. THE CAR ALSO LOSES POWER WHILE DRIVING EX. I CAN BE DRIVING 60 MILES AND ALL OF A SUDDEN THE CAR STARTS TO DECREASE IN SPEED AND YOU HAVE TO RAVE UP THE CAR TO GET IT GOING AGAIN. NOT GOOD AT ALL.
Corrective Action:
I HAVE A 2018 KIA SOUL+ AND RECENTLY THERE IS A BURNING SMELL COMING FROM THE CAR ESPECIALLY WHEN THE A/C IS ON. I TOOK MY CAR TO THE DEALER REGARDING THE PROBLEM, BUT WAS TOLD THAT THEY DID NOT SEE ANYTHING WRONG OR SMELL ANYTHING BURNING ON THE CAR. THE PROBLEM HAPPENS MOSTLY WHILE DRIVING ON THE HIGHWAY. I'M AFRAID THAT THE CAR IS GOING TO CATCH ON FIRE. THE CAR ALSO LOSES POWER WHILE DRIVING EX. I CAN BE DRIVING 60 MILES AND ALL OF A SUDDEN THE CAR STARTS TO DECREASE IN SPEED AND YOU HAVE TO RAVE UP THE CAR TO GET IT GOING AGAIN. NOT GOOD AT ALL.
Additional Notes:
I HAVE A 2018 KIA SOUL+ AND RECENTLY THERE IS A BURNING SMELL COMING FROM THE CAR ESPECIALLY WHEN THE A/C IS ON. I TOOK MY CAR TO THE DEALER REGARDING THE PROBLEM, BUT WAS TOLD THAT THEY DID NOT SEE ANYTHING WRONG OR SMELL ANYTHING BURNING ON THE CAR. THE PROBLEM HAPPENS MOSTLY WHILE DRIVING ON THE HIGHWAY. I'M AFRAID THAT THE CAR IS GOING TO CATCH ON FIRE. THE CAR ALSO LOSES POWER WHILE DRIVING EX. I CAN BE DRIVING 60 MILES AND ALL OF A SUDDEN THE CAR STARTS TO DECREASE IN SPEED AND YOU HAVE TO RAVE UP THE CAR TO GET IT GOING AGAIN. NOT GOOD AT ALL.
Mfg Campaign: 11343985
Recall Date: Aug 7, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
ON 7/8/20, MY CAR MADE A VERY LOUD NOISE AND SHUT OFF ON ME. NO SENSORS, NO LIGHTS CAME ON. I HAD IT TOWED TO THE KIA IN WHICH I PURCHASED IT FROM, AND THEY TOLD ME MY ENGINE BLEW. MY WARRANTY WAS SUPPOSE TO COVER THE REPAIRS BUT THEY ARE REFUSING TO COVER THE REPAIR.
Corrective Action:
ON 7/8/20, MY CAR MADE A VERY LOUD NOISE AND SHUT OFF ON ME. NO SENSORS, NO LIGHTS CAME ON. I HAD IT TOWED TO THE KIA IN WHICH I PURCHASED IT FROM, AND THEY TOLD ME MY ENGINE BLEW. MY WARRANTY WAS SUPPOSE TO COVER THE REPAIRS BUT THEY ARE REFUSING TO COVER THE REPAIR.
Additional Notes:
ON 7/8/20, MY CAR MADE A VERY LOUD NOISE AND SHUT OFF ON ME. NO SENSORS, NO LIGHTS CAME ON. I HAD IT TOWED TO THE KIA IN WHICH I PURCHASED IT FROM, AND THEY TOLD ME MY ENGINE BLEW. MY WARRANTY WAS SUPPOSE TO COVER THE REPAIRS BUT THEY ARE REFUSING TO COVER THE REPAIR.
Mfg Campaign: 11338396
Recall Date: Jul 9, 2020
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DASHBOARD IS BECOMING STICKY AND GLOSSY CAUSING A GLARE ON THE WINDSHIELD
Corrective Action:
DASHBOARD IS BECOMING STICKY AND GLOSSY CAUSING A GLARE ON THE WINDSHIELD
Additional Notes:
DASHBOARD IS BECOMING STICKY AND GLOSSY CAUSING A GLARE ON THE WINDSHIELD
Mfg Campaign: 11328760
Recall Date: Jun 14, 2020
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 KIA SOUL. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE HESITATED. THE CONTACT STATED THAT NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TOWBIN KIA LOCATED AT 260 N GIBSON RD, HENDERSON, NV 89014, 702) 567-8000, 4 TIMES TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED TWICE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,269.
Corrective Action:
TL* THE CONTACT OWNS A 2018 KIA SOUL. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE HESITATED. THE CONTACT STATED THAT NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TOWBIN KIA LOCATED AT 260 N GIBSON RD, HENDERSON, NV 89014, 702) 567-8000, 4 TIMES TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED TWICE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,269.
Additional Notes:
TL* THE CONTACT OWNS A 2018 KIA SOUL. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE HESITATED. THE CONTACT STATED THAT NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TOWBIN KIA LOCATED AT 260 N GIBSON RD, HENDERSON, NV 89014, 702) 567-8000, 4 TIMES TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED TWICE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,269.
Mfg Campaign: 11299322
Recall Date: Jan 14, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY CHECK ENGINE LIGHT CAME ON AND EVERY TIME I TOOK IT IN FOR SERVICE I WAS TOLD I USED BAD GAS AND TO CHANGE THE GAS. I WAS EVEN TOLD THE COMPUTER ON MY CAR NEEDED TO BE UPDATED AND UNTIL THEN THE CHECK ENGINE LIGHT WOULD COME ON AND MAY NOT GO OUT. MY CAR STOPPED IN THE MIDDLE OF THE STREET AND WOULDN'T MOVE.
Corrective Action:
MY CHECK ENGINE LIGHT CAME ON AND EVERY TIME I TOOK IT IN FOR SERVICE I WAS TOLD I USED BAD GAS AND TO CHANGE THE GAS. I WAS EVEN TOLD THE COMPUTER ON MY CAR NEEDED TO BE UPDATED AND UNTIL THEN THE CHECK ENGINE LIGHT WOULD COME ON AND MAY NOT GO OUT. MY CAR STOPPED IN THE MIDDLE OF THE STREET AND WOULDN'T MOVE.
Additional Notes:
MY CHECK ENGINE LIGHT CAME ON AND EVERY TIME I TOOK IT IN FOR SERVICE I WAS TOLD I USED BAD GAS AND TO CHANGE THE GAS. I WAS EVEN TOLD THE COMPUTER ON MY CAR NEEDED TO BE UPDATED AND UNTIL THEN THE CHECK ENGINE LIGHT WOULD COME ON AND MAY NOT GO OUT. MY CAR STOPPED IN THE MIDDLE OF THE STREET AND WOULDN'T MOVE.
Mfg Campaign: 11297073
Recall Date: Jan 4, 2020
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
MY CHECK ENGINE LIGHT CAME ON AND EVERY TIME I TOOK IT IN FOR SERVICE I WAS TOLD I USED BAD GAS AND TO CHANGE THE GAS. I WAS EVEN TOLD THE COMPUTER ON MY CAR NEEDED TO BE UPDATED AND UNTIL THEN THE CHECK ENGINE LIGHT WOULD COME ON AND MAY NOT GO OUT. MY CAR STOPPED IN THE MIDDLE OF THE STREET AND WOULDN'T MOVE.
Corrective Action:
MY CHECK ENGINE LIGHT CAME ON AND EVERY TIME I TOOK IT IN FOR SERVICE I WAS TOLD I USED BAD GAS AND TO CHANGE THE GAS. I WAS EVEN TOLD THE COMPUTER ON MY CAR NEEDED TO BE UPDATED AND UNTIL THEN THE CHECK ENGINE LIGHT WOULD COME ON AND MAY NOT GO OUT. MY CAR STOPPED IN THE MIDDLE OF THE STREET AND WOULDN'T MOVE.
Additional Notes:
MY CHECK ENGINE LIGHT CAME ON AND EVERY TIME I TOOK IT IN FOR SERVICE I WAS TOLD I USED BAD GAS AND TO CHANGE THE GAS. I WAS EVEN TOLD THE COMPUTER ON MY CAR NEEDED TO BE UPDATED AND UNTIL THEN THE CHECK ENGINE LIGHT WOULD COME ON AND MAY NOT GO OUT. MY CAR STOPPED IN THE MIDDLE OF THE STREET AND WOULDN'T MOVE.
Mfg Campaign: 11297073
Recall Date: Jan 4, 2020
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 KIA SOUL. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE JERKED, LOST POWER, AND THE POWER ASSIST WARNING INDICATOR ILLUMINATED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO WESELOH KIA CARLSBAD (5331 PASEO DEL NORTE, CARLSBAD, CA 92008, (760) 208-2237) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REFERENCED NHTSA ID NUMBER: 10162049. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER PROVIDED CASE NUMBER: (XXX), BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100. *LN*JB *LN CONSUMER STATED CLUTCH SYSTEM WAS SLIPPING AND WAS REPLACED. DEALERSHIP WOULD NOT REPLACE THE TRANSMISSION.*JB *LN MANUFACTURER CASE NUMBER (XXX) ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB *LN*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 KIA SOUL. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE JERKED, LOST POWER, AND THE POWER ASSIST WARNING INDICATOR ILLUMINATED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO WESELOH KIA CARLSBAD (5331 PASEO DEL NORTE, CARLSBAD, CA 92008, (760) 208-2237) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REFERENCED NHTSA ID NUMBER: 10162049. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER PROVIDED CASE NUMBER: (XXX), BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100. *LN*JB *LN CONSUMER STATED CLUTCH SYSTEM WAS SLIPPING AND WAS REPLACED. DEALERSHIP WOULD NOT REPLACE THE TRANSMISSION.*JB *LN MANUFACTURER CASE NUMBER (XXX) ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB *LN*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 KIA SOUL. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE JERKED, LOST POWER, AND THE POWER ASSIST WARNING INDICATOR ILLUMINATED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO WESELOH KIA CARLSBAD (5331 PASEO DEL NORTE, CARLSBAD, CA 92008, (760) 208-2237) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REFERENCED NHTSA ID NUMBER: 10162049. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER PROVIDED CASE NUMBER: (XXX), BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100. *LN*JB *LN CONSUMER STATED CLUTCH SYSTEM WAS SLIPPING AND WAS REPLACED. DEALERSHIP WOULD NOT REPLACE THE TRANSMISSION.*JB *LN MANUFACTURER CASE NUMBER (XXX) ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB *LN*JB
Mfg Campaign: 11289735
Recall Date: Dec 17, 2019
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AROUND 11:40PM ON 12/3/2019 I PARKED MY CAR IN AN EMPTY PARKING LOT - CAR WAS STATIONARY. IT WAS 51 DEGREES OUT AND CLOUDY, BUT NO RAIN OR ANY PRECIPITATION. THE CAR WAS NOT RUNNING; THE HEAT/AC WERE NOT ON. NO ONE WAS AROUND. SUDDENLY, THE WINDSHIELD IN THE BACK (LARGE HATCH DOOR WINDOW) SHATTERED ENTIRELY. IT SOUNDED LIKE A SHOT. NOTHING FELL ON THE CAR, NO PEOPLE OR ANIMALS WERE AROUND. THE WHOLE WINDOW WAS SHATTERED AND CRUMBLING ALONG THE EDGES. NO ROCKS, BBS, PELLETS, BRANCHES, BALLS, OR OTHER OBJECTS ANYWHERE. NO OTHER DAMAGE MADE AT THAT MOMENT TO THE CAR AT ALL. THE PANE STAYED TOGETHER UNTIL I OPENED/CLOSED MY DRIVER SIDE DOOR. THEN IT STARTED TO FALL APART. NO EVIDENCE OF FOUL PLAY. ONLY 12,600 MILES ON THE CAR. CHECKED WITH THE POLICE, BUT NO SIMILAR INCIDENTS HAD BEEN REPORTED. OCCURRED IN KIRKLAND, WA. NO PREVIOUS ACCIDENTS AS FAR AS I KNOW. EXCEPT A FEW WEEKS PRIOR, ON THE HIGHWAY DURING RUSH HOUR, A LON CRACK APPEARED ON THE DRIVERS SIDE OF THE FRONT WINDSHIELD, STARTING FROM THE TOP EDGE ABOUT 9" LONG. NO EVIDENCE OF ROCK, DEBRIS, OR IMPACT.
Corrective Action:
AROUND 11:40PM ON 12/3/2019 I PARKED MY CAR IN AN EMPTY PARKING LOT - CAR WAS STATIONARY. IT WAS 51 DEGREES OUT AND CLOUDY, BUT NO RAIN OR ANY PRECIPITATION. THE CAR WAS NOT RUNNING; THE HEAT/AC WERE NOT ON. NO ONE WAS AROUND. SUDDENLY, THE WINDSHIELD IN THE BACK (LARGE HATCH DOOR WINDOW) SHATTERED ENTIRELY. IT SOUNDED LIKE A SHOT. NOTHING FELL ON THE CAR, NO PEOPLE OR ANIMALS WERE AROUND. THE WHOLE WINDOW WAS SHATTERED AND CRUMBLING ALONG THE EDGES. NO ROCKS, BBS, PELLETS, BRANCHES, BALLS, OR OTHER OBJECTS ANYWHERE. NO OTHER DAMAGE MADE AT THAT MOMENT TO THE CAR AT ALL. THE PANE STAYED TOGETHER UNTIL I OPENED/CLOSED MY DRIVER SIDE DOOR. THEN IT STARTED TO FALL APART. NO EVIDENCE OF FOUL PLAY. ONLY 12,600 MILES ON THE CAR. CHECKED WITH THE POLICE, BUT NO SIMILAR INCIDENTS HAD BEEN REPORTED. OCCURRED IN KIRKLAND, WA. NO PREVIOUS ACCIDENTS AS FAR AS I KNOW. EXCEPT A FEW WEEKS PRIOR, ON THE HIGHWAY DURING RUSH HOUR, A LON CRACK APPEARED ON THE DRIVERS SIDE OF THE FRONT WINDSHIELD, STARTING FROM THE TOP EDGE ABOUT 9" LONG. NO EVIDENCE OF ROCK, DEBRIS, OR IMPACT.
Additional Notes:
AROUND 11:40PM ON 12/3/2019 I PARKED MY CAR IN AN EMPTY PARKING LOT - CAR WAS STATIONARY. IT WAS 51 DEGREES OUT AND CLOUDY, BUT NO RAIN OR ANY PRECIPITATION. THE CAR WAS NOT RUNNING; THE HEAT/AC WERE NOT ON. NO ONE WAS AROUND. SUDDENLY, THE WINDSHIELD IN THE BACK (LARGE HATCH DOOR WINDOW) SHATTERED ENTIRELY. IT SOUNDED LIKE A SHOT. NOTHING FELL ON THE CAR, NO PEOPLE OR ANIMALS WERE AROUND. THE WHOLE WINDOW WAS SHATTERED AND CRUMBLING ALONG THE EDGES. NO ROCKS, BBS, PELLETS, BRANCHES, BALLS, OR OTHER OBJECTS ANYWHERE. NO OTHER DAMAGE MADE AT THAT MOMENT TO THE CAR AT ALL. THE PANE STAYED TOGETHER UNTIL I OPENED/CLOSED MY DRIVER SIDE DOOR. THEN IT STARTED TO FALL APART. NO EVIDENCE OF FOUL PLAY. ONLY 12,600 MILES ON THE CAR. CHECKED WITH THE POLICE, BUT NO SIMILAR INCIDENTS HAD BEEN REPORTED. OCCURRED IN KIRKLAND, WA. NO PREVIOUS ACCIDENTS AS FAR AS I KNOW. EXCEPT A FEW WEEKS PRIOR, ON THE HIGHWAY DURING RUSH HOUR, A LON CRACK APPEARED ON THE DRIVERS SIDE OF THE FRONT WINDSHIELD, STARTING FROM THE TOP EDGE ABOUT 9" LONG. NO EVIDENCE OF ROCK, DEBRIS, OR IMPACT.
Mfg Campaign: 11286788
Recall Date: Dec 4, 2019
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CITY STREET. WAS TEST DRIVING THIS VEHICLE WHEN IT CAUGHT FIRE AT THE LOWER BACK END OF THE ENGINE.
Corrective Action:
CITY STREET. WAS TEST DRIVING THIS VEHICLE WHEN IT CAUGHT FIRE AT THE LOWER BACK END OF THE ENGINE.
Additional Notes:
CITY STREET. WAS TEST DRIVING THIS VEHICLE WHEN IT CAUGHT FIRE AT THE LOWER BACK END OF THE ENGINE.
Mfg Campaign: 11281431
Recall Date: Nov 20, 2019
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN MY WIFE WAS STOPPED IN A SCHOOL PARKING LOT WITH MY FOOT ON THE BRAKE PREPARING TO BACK INTO A PARKING SPACE THE CAR SUDDENLY ACCELERATED. I RAN INTO A PARKED CAR AND THE ONLY WAY I COULD GET IT TO STOP WAS TO TURN THE CAR OFF. ME, OUR DAUGHTER AND SON ALL HAVE HAD A SURGING ISSUE BUT WAS ALWAYS A MINOR ISSUE. THIS IS A VERY DANGEROUS ISSUE AND KIA NEEDS TO ADDRESS THE ISSUE.
Corrective Action:
WHEN MY WIFE WAS STOPPED IN A SCHOOL PARKING LOT WITH MY FOOT ON THE BRAKE PREPARING TO BACK INTO A PARKING SPACE THE CAR SUDDENLY ACCELERATED. I RAN INTO A PARKED CAR AND THE ONLY WAY I COULD GET IT TO STOP WAS TO TURN THE CAR OFF. ME, OUR DAUGHTER AND SON ALL HAVE HAD A SURGING ISSUE BUT WAS ALWAYS A MINOR ISSUE. THIS IS A VERY DANGEROUS ISSUE AND KIA NEEDS TO ADDRESS THE ISSUE.
Additional Notes:
WHEN MY WIFE WAS STOPPED IN A SCHOOL PARKING LOT WITH MY FOOT ON THE BRAKE PREPARING TO BACK INTO A PARKING SPACE THE CAR SUDDENLY ACCELERATED. I RAN INTO A PARKED CAR AND THE ONLY WAY I COULD GET IT TO STOP WAS TO TURN THE CAR OFF. ME, OUR DAUGHTER AND SON ALL HAVE HAD A SURGING ISSUE BUT WAS ALWAYS A MINOR ISSUE. THIS IS A VERY DANGEROUS ISSUE AND KIA NEEDS TO ADDRESS THE ISSUE.
Mfg Campaign: 11277080
Recall Date: Oct 30, 2019
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