Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC226
Recall Date: Jan 25, 2022
Consumer Complaints
142 ComplaintsKia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
unknown
Corrective Action:
unknown
Additional Notes:
unknown
Mfg Campaign: 11538964
Recall Date: Aug 16, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
unknown
Corrective Action:
unknown
Additional Notes:
unknown
Mfg Campaign: 11538964
Recall Date: Aug 16, 2023
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
unknown
Corrective Action:
unknown
Additional Notes:
unknown
Mfg Campaign: 11538964
Recall Date: Aug 16, 2023
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Kia Soul. The contact stated while driving approximately 45 MPH, the vehicle started to lose motive power. The contact depressed the accelerator pedal, but the vehicle continued to lose motive power. The contact stated that there was no revving coming from the engine while depressing the accelerator pedal. The contact stated that the vehicle stalled; however, the power steering and braking system were still operable. The contact stated there was no warning light illuminated. The contact pulled off the roadway and was able to shift to neutral(N), and the vehicle was restarted after several attempts. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the knock sensor and timing cover needed to be replaced. Additionally, there were two oil leaks that were repaired. The vehicle had been repaired. The contact stated that the vehicle had started to idle rough and was losing motive power. The contact stated that the failure had become a reoccurring failure. Additionally, the contact stated that the ABS and traction control warning lights illuminated and there was a slight pull to the right on the steering wheel while the warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 73,000.
Corrective Action:
The contact owns a 2019 Kia Soul. The contact stated while driving approximately 45 MPH, the vehicle started to lose motive power. The contact depressed the accelerator pedal, but the vehicle continued to lose motive power. The contact stated that there was no revving coming from the engine while depressing the accelerator pedal. The contact stated that the vehicle stalled; however, the power steering and braking system were still operable. The contact stated there was no warning light illuminated. The contact pulled off the roadway and was able to shift to neutral(N), and the vehicle was restarted after several attempts. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the knock sensor and timing cover needed to be replaced. Additionally, there were two oil leaks that were repaired. The vehicle had been repaired. The contact stated that the vehicle had started to idle rough and was losing motive power. The contact stated that the failure had become a reoccurring failure. Additionally, the contact stated that the ABS and traction control warning lights illuminated and there was a slight pull to the right on the steering wheel while the warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 73,000.
Additional Notes:
The contact owns a 2019 Kia Soul. The contact stated while driving approximately 45 MPH, the vehicle started to lose motive power. The contact depressed the accelerator pedal, but the vehicle continued to lose motive power. The contact stated that there was no revving coming from the engine while depressing the accelerator pedal. The contact stated that the vehicle stalled; however, the power steering and braking system were still operable. The contact stated there was no warning light illuminated. The contact pulled off the roadway and was able to shift to neutral(N), and the vehicle was restarted after several attempts. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the knock sensor and timing cover needed to be replaced. Additionally, there were two oil leaks that were repaired. The vehicle had been repaired. The contact stated that the vehicle had started to idle rough and was losing motive power. The contact stated that the failure had become a reoccurring failure. Additionally, the contact stated that the ABS and traction control warning lights illuminated and there was a slight pull to the right on the steering wheel while the warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 73,000.
Mfg Campaign: 11538753
Recall Date: Aug 15, 2023
Kia America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2019 Kia Soul. The contact stated while driving approximately 45 MPH, the vehicle started to lose motive power. The contact depressed the accelerator pedal, but the vehicle continued to lose motive power. The contact stated that there was no revving coming from the engine while depressing the accelerator pedal. The contact stated that the vehicle stalled; however, the power steering and braking system were still operable. The contact stated there was no warning light illuminated. The contact pulled off the roadway and was able to shift to neutral(N), and the vehicle was restarted after several attempts. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the knock sensor and timing cover needed to be replaced. Additionally, there were two oil leaks that were repaired. The vehicle had been repaired. The contact stated that the vehicle had started to idle rough and was losing motive power. The contact stated that the failure had become a reoccurring failure. Additionally, the contact stated that the ABS and traction control warning lights illuminated and there was a slight pull to the right on the steering wheel while the warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 73,000.
Corrective Action:
The contact owns a 2019 Kia Soul. The contact stated while driving approximately 45 MPH, the vehicle started to lose motive power. The contact depressed the accelerator pedal, but the vehicle continued to lose motive power. The contact stated that there was no revving coming from the engine while depressing the accelerator pedal. The contact stated that the vehicle stalled; however, the power steering and braking system were still operable. The contact stated there was no warning light illuminated. The contact pulled off the roadway and was able to shift to neutral(N), and the vehicle was restarted after several attempts. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the knock sensor and timing cover needed to be replaced. Additionally, there were two oil leaks that were repaired. The vehicle had been repaired. The contact stated that the vehicle had started to idle rough and was losing motive power. The contact stated that the failure had become a reoccurring failure. Additionally, the contact stated that the ABS and traction control warning lights illuminated and there was a slight pull to the right on the steering wheel while the warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 73,000.
Additional Notes:
The contact owns a 2019 Kia Soul. The contact stated while driving approximately 45 MPH, the vehicle started to lose motive power. The contact depressed the accelerator pedal, but the vehicle continued to lose motive power. The contact stated that there was no revving coming from the engine while depressing the accelerator pedal. The contact stated that the vehicle stalled; however, the power steering and braking system were still operable. The contact stated there was no warning light illuminated. The contact pulled off the roadway and was able to shift to neutral(N), and the vehicle was restarted after several attempts. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the knock sensor and timing cover needed to be replaced. Additionally, there were two oil leaks that were repaired. The vehicle had been repaired. The contact stated that the vehicle had started to idle rough and was losing motive power. The contact stated that the failure had become a reoccurring failure. Additionally, the contact stated that the ABS and traction control warning lights illuminated and there was a slight pull to the right on the steering wheel while the warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 73,000.
Mfg Campaign: 11538753
Recall Date: Aug 15, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine control system is coming on. My engine is knocking and rattling my car will just cut off and steering will get really hard
Corrective Action:
Engine control system is coming on. My engine is knocking and rattling my car will just cut off and steering will get really hard
Additional Notes:
Engine control system is coming on. My engine is knocking and rattling my car will just cut off and steering will get really hard
Mfg Campaign: 11537605
Recall Date: Aug 10, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Kia Soul. The contact stated that while driving at an undisclosed speed, she heard an unusual sound that came from the hood of the vehicle, and inadvertently, the smoke came from underneath the hood; however, the check engine warning lights illuminated. The contact stated that the vehicle was towed to her residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure fits the same description as a safety recall for Kia Soul engines, in which this vehicle's VIN was not included. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2019 Kia Soul. The contact stated that while driving at an undisclosed speed, she heard an unusual sound that came from the hood of the vehicle, and inadvertently, the smoke came from underneath the hood; however, the check engine warning lights illuminated. The contact stated that the vehicle was towed to her residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure fits the same description as a safety recall for Kia Soul engines, in which this vehicle's VIN was not included. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2019 Kia Soul. The contact stated that while driving at an undisclosed speed, she heard an unusual sound that came from the hood of the vehicle, and inadvertently, the smoke came from underneath the hood; however, the check engine warning lights illuminated. The contact stated that the vehicle was towed to her residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure fits the same description as a safety recall for Kia Soul engines, in which this vehicle's VIN was not included. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 80,000.
Mfg Campaign: 11536571
Recall Date: Aug 4, 2023
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2019 Kia Soul. The contact stated that the driver's and passenger’s side rear brake lights malfunctioned and were replaced on several occasions. While replacing the brake light bulbs, the contact discovered that the light bulb sockets were charred and melted. Additionally, the vehicle had experienced excessive oil consumption. The cause of the failure was not yet determined. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 50,000.
Corrective Action:
The contact owns a 2019 Kia Soul. The contact stated that the driver's and passenger’s side rear brake lights malfunctioned and were replaced on several occasions. While replacing the brake light bulbs, the contact discovered that the light bulb sockets were charred and melted. Additionally, the vehicle had experienced excessive oil consumption. The cause of the failure was not yet determined. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 50,000.
Additional Notes:
The contact owns a 2019 Kia Soul. The contact stated that the driver's and passenger’s side rear brake lights malfunctioned and were replaced on several occasions. While replacing the brake light bulbs, the contact discovered that the light bulb sockets were charred and melted. Additionally, the vehicle had experienced excessive oil consumption. The cause of the failure was not yet determined. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 50,000.
Mfg Campaign: 11535016
Recall Date: Jul 28, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Kia Soul. The contact stated that the driver's and passenger’s side rear brake lights malfunctioned and were replaced on several occasions. While replacing the brake light bulbs, the contact discovered that the light bulb sockets were charred and melted. Additionally, the vehicle had experienced excessive oil consumption. The cause of the failure was not yet determined. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 50,000.
Corrective Action:
The contact owns a 2019 Kia Soul. The contact stated that the driver's and passenger’s side rear brake lights malfunctioned and were replaced on several occasions. While replacing the brake light bulbs, the contact discovered that the light bulb sockets were charred and melted. Additionally, the vehicle had experienced excessive oil consumption. The cause of the failure was not yet determined. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 50,000.
Additional Notes:
The contact owns a 2019 Kia Soul. The contact stated that the driver's and passenger’s side rear brake lights malfunctioned and were replaced on several occasions. While replacing the brake light bulbs, the contact discovered that the light bulb sockets were charred and melted. Additionally, the vehicle had experienced excessive oil consumption. The cause of the failure was not yet determined. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 50,000.
Mfg Campaign: 11535016
Recall Date: Jul 28, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2019 Kia Soul with 63900 miles fan control switch overheating causing harness to turn black. Failure of Ac due to this defect. The Ac Control unit was replace under warranty because of a fan control swith failer in the past. The vehicle is unsafe when these controls are used because of the current going through the switch appears to be to much for the swith to handle. We took the vehicle to the Dealer and they stated that the electronics and wiring is only covered for 5 years 60,000 miles. However, the part was last replaced by the dealer under warranty so this would be the 2nd switch assembly. We contacted Kia Corporate and they advised us to bring the car into the Dealer to have them diagnose the issue. The dealer contacted us and stated that the wiring harness will need to be replaced as well as the Ac Control unit. There was no warnings that this switch was failing again other than the Ac no longer worked.
Corrective Action:
2019 Kia Soul with 63900 miles fan control switch overheating causing harness to turn black. Failure of Ac due to this defect. The Ac Control unit was replace under warranty because of a fan control swith failer in the past. The vehicle is unsafe when these controls are used because of the current going through the switch appears to be to much for the swith to handle. We took the vehicle to the Dealer and they stated that the electronics and wiring is only covered for 5 years 60,000 miles. However, the part was last replaced by the dealer under warranty so this would be the 2nd switch assembly. We contacted Kia Corporate and they advised us to bring the car into the Dealer to have them diagnose the issue. The dealer contacted us and stated that the wiring harness will need to be replaced as well as the Ac Control unit. There was no warnings that this switch was failing again other than the Ac no longer worked.
Additional Notes:
2019 Kia Soul with 63900 miles fan control switch overheating causing harness to turn black. Failure of Ac due to this defect. The Ac Control unit was replace under warranty because of a fan control swith failer in the past. The vehicle is unsafe when these controls are used because of the current going through the switch appears to be to much for the swith to handle. We took the vehicle to the Dealer and they stated that the electronics and wiring is only covered for 5 years 60,000 miles. However, the part was last replaced by the dealer under warranty so this would be the 2nd switch assembly. We contacted Kia Corporate and they advised us to bring the car into the Dealer to have them diagnose the issue. The dealer contacted us and stated that the wiring harness will need to be replaced as well as the Ac Control unit. There was no warnings that this switch was failing again other than the Ac no longer worked.
Mfg Campaign: 11533748
Recall Date: Jul 21, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
The contact owns a 2019 Kia Soul. The contact stated that the vehicle was not driven for 3–4 days and the battery drained and failed to retain a charge. The vehicle failed to start. There was no warning light illuminated. The contact jumpstarted the vehicle. The vehicle was taken to an independent mechanic, who replaced the battery; however, the failure recurred. The contact was able to jumpstart the vehicle. The vehicle was taken to the dealer; however, no failure was found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2019 Kia Soul. The contact stated that the vehicle was not driven for 3–4 days and the battery drained and failed to retain a charge. The vehicle failed to start. There was no warning light illuminated. The contact jumpstarted the vehicle. The vehicle was taken to an independent mechanic, who replaced the battery; however, the failure recurred. The contact was able to jumpstart the vehicle. The vehicle was taken to the dealer; however, no failure was found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2019 Kia Soul. The contact stated that the vehicle was not driven for 3–4 days and the battery drained and failed to retain a charge. The vehicle failed to start. There was no warning light illuminated. The contact jumpstarted the vehicle. The vehicle was taken to an independent mechanic, who replaced the battery; however, the failure recurred. The contact was able to jumpstart the vehicle. The vehicle was taken to the dealer; however, no failure was found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Mfg Campaign: 11526523
Recall Date: Jun 12, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Kia Soul. The contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated. The contact stated that the vehicle consumed 4 quarts of oil within 3,000 miles. The contact pulled into a service station and added two quarts of oil to the vehicle and resumed driving; however, after driving approximately 20 miles, there was a loud banging sound and there was smoke coming from the engine. The contact veered to the side of the road and noticed that there was no engine oil in the vehicle. The vehicle was towed to a friend's residence. The vehicle was then towed to the local dealer, where it was diagnosed that the engine had seized and needed to be replaced. The dealer submitted a goodwill request to the manufacturer; however, the request was denied. The vehicle was towed to a second dealer, Kia of Greer (14345 E Wade Hampton Blvd, Greer, SC 29651), where the same diagnostic information was provided. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 101,003.
Corrective Action:
The contact owns a 2019 Kia Soul. The contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated. The contact stated that the vehicle consumed 4 quarts of oil within 3,000 miles. The contact pulled into a service station and added two quarts of oil to the vehicle and resumed driving; however, after driving approximately 20 miles, there was a loud banging sound and there was smoke coming from the engine. The contact veered to the side of the road and noticed that there was no engine oil in the vehicle. The vehicle was towed to a friend's residence. The vehicle was then towed to the local dealer, where it was diagnosed that the engine had seized and needed to be replaced. The dealer submitted a goodwill request to the manufacturer; however, the request was denied. The vehicle was towed to a second dealer, Kia of Greer (14345 E Wade Hampton Blvd, Greer, SC 29651), where the same diagnostic information was provided. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 101,003.
Additional Notes:
The contact owns a 2019 Kia Soul. The contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated. The contact stated that the vehicle consumed 4 quarts of oil within 3,000 miles. The contact pulled into a service station and added two quarts of oil to the vehicle and resumed driving; however, after driving approximately 20 miles, there was a loud banging sound and there was smoke coming from the engine. The contact veered to the side of the road and noticed that there was no engine oil in the vehicle. The vehicle was towed to a friend's residence. The vehicle was then towed to the local dealer, where it was diagnosed that the engine had seized and needed to be replaced. The dealer submitted a goodwill request to the manufacturer; however, the request was denied. The vehicle was towed to a second dealer, Kia of Greer (14345 E Wade Hampton Blvd, Greer, SC 29651), where the same diagnostic information was provided. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 101,003.
Mfg Campaign: 11516535
Recall Date: Apr 11, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
1. Engine failure 2. No warnings, car started smoking and I was on the interstate driving 70 mph 3. Dealership refuses to acknowledge or take ownership 4. All insurance and dealership inspected vehicle as engine seized 5. No warnings
Corrective Action:
1. Engine failure 2. No warnings, car started smoking and I was on the interstate driving 70 mph 3. Dealership refuses to acknowledge or take ownership 4. All insurance and dealership inspected vehicle as engine seized 5. No warnings
Additional Notes:
1. Engine failure 2. No warnings, car started smoking and I was on the interstate driving 70 mph 3. Dealership refuses to acknowledge or take ownership 4. All insurance and dealership inspected vehicle as engine seized 5. No warnings
Mfg Campaign: 11508859
Recall Date: Feb 24, 2023
Kia America, Inc.
Defect Description:
TIRES
Potential Consequences:
The size of the tire is 235/45 R18 94V I was driving my car in my neighborhood and all of a sudden my tire went flat. I took it to be repaired and it's blown out on the side and can't be repaired. I have on a little over 14,000 miles on my car and have had regular maintenance. I don't think my tire should have blown.
Corrective Action:
The size of the tire is 235/45 R18 94V I was driving my car in my neighborhood and all of a sudden my tire went flat. I took it to be repaired and it's blown out on the side and can't be repaired. I have on a little over 14,000 miles on my car and have had regular maintenance. I don't think my tire should have blown.
Additional Notes:
The size of the tire is 235/45 R18 94V I was driving my car in my neighborhood and all of a sudden my tire went flat. I took it to be repaired and it's blown out on the side and can't be repaired. I have on a little over 14,000 miles on my car and have had regular maintenance. I don't think my tire should have blown.
Mfg Campaign: 11496949
Recall Date: Dec 11, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Oil plug fell out damaging engine
Corrective Action:
Oil plug fell out damaging engine
Additional Notes:
Oil plug fell out damaging engine
Mfg Campaign: 11489750
Recall Date: Oct 18, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Kia Soul. The contact stated that while stopped at a traffic light, the vehicle lost motive power and stalled with the check engine warning light illuminated. The contact pulled over on the side of the road, restarted the vehicle, and the vehicle operated as designed. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was contacted and notified of the failure. The contact was informed that the vehicle was out of warranty. No further assistance was provided. The approximate failure mileage was 100,000.
Corrective Action:
The contact owns a 2019 Kia Soul. The contact stated that while stopped at a traffic light, the vehicle lost motive power and stalled with the check engine warning light illuminated. The contact pulled over on the side of the road, restarted the vehicle, and the vehicle operated as designed. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was contacted and notified of the failure. The contact was informed that the vehicle was out of warranty. No further assistance was provided. The approximate failure mileage was 100,000.
Additional Notes:
The contact owns a 2019 Kia Soul. The contact stated that while stopped at a traffic light, the vehicle lost motive power and stalled with the check engine warning light illuminated. The contact pulled over on the side of the road, restarted the vehicle, and the vehicle operated as designed. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was contacted and notified of the failure. The contact was informed that the vehicle was out of warranty. No further assistance was provided. The approximate failure mileage was 100,000.
Mfg Campaign: 11489805
Recall Date: Oct 18, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This happened July 8th, 2022. I was 2 hours away from home. I was driving on the highway and the vehicle shut-off. Before the car shut off, I heard a knocking sound. I got the car started, it went a few miles, and shut off again. It did this several times. It never over -heated. The oil light and check engine light came on once after the failure, and abruptly went off. The car did not start again. My son had to push the vehicle off the highway. I did an oil check and it was extremely low. I had my car towed to the local Kia dealership. The mechanic there said my Kia Soul had a rod hanging. He also said I needed a new engine that would cost $6701.01. I was told that someone else had just brought a Kia in with the same problem. There were no warning lamps or messages prior to the failure to alert me of any engine problems like low oil or overheating.
Corrective Action:
This happened July 8th, 2022. I was 2 hours away from home. I was driving on the highway and the vehicle shut-off. Before the car shut off, I heard a knocking sound. I got the car started, it went a few miles, and shut off again. It did this several times. It never over -heated. The oil light and check engine light came on once after the failure, and abruptly went off. The car did not start again. My son had to push the vehicle off the highway. I did an oil check and it was extremely low. I had my car towed to the local Kia dealership. The mechanic there said my Kia Soul had a rod hanging. He also said I needed a new engine that would cost $6701.01. I was told that someone else had just brought a Kia in with the same problem. There were no warning lamps or messages prior to the failure to alert me of any engine problems like low oil or overheating.
Additional Notes:
This happened July 8th, 2022. I was 2 hours away from home. I was driving on the highway and the vehicle shut-off. Before the car shut off, I heard a knocking sound. I got the car started, it went a few miles, and shut off again. It did this several times. It never over -heated. The oil light and check engine light came on once after the failure, and abruptly went off. The car did not start again. My son had to push the vehicle off the highway. I did an oil check and it was extremely low. I had my car towed to the local Kia dealership. The mechanic there said my Kia Soul had a rod hanging. He also said I needed a new engine that would cost $6701.01. I was told that someone else had just brought a Kia in with the same problem. There were no warning lamps or messages prior to the failure to alert me of any engine problems like low oil or overheating.
Mfg Campaign: 11474231
Recall Date: Jul 16, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
This happened July 8th, 2022. I was 2 hours away from home. I was driving on the highway and the vehicle shut-off. Before the car shut off, I heard a knocking sound. I got the car started, it went a few miles, and shut off again. It did this several times. It never over -heated. The oil light and check engine light came on once after the failure, and abruptly went off. The car did not start again. My son had to push the vehicle off the highway. I did an oil check and it was extremely low. I had my car towed to the local Kia dealership. The mechanic there said my Kia Soul had a rod hanging. He also said I needed a new engine that would cost $6701.01. I was told that someone else had just brought a Kia in with the same problem. There were no warning lamps or messages prior to the failure to alert me of any engine problems like low oil or overheating.
Corrective Action:
This happened July 8th, 2022. I was 2 hours away from home. I was driving on the highway and the vehicle shut-off. Before the car shut off, I heard a knocking sound. I got the car started, it went a few miles, and shut off again. It did this several times. It never over -heated. The oil light and check engine light came on once after the failure, and abruptly went off. The car did not start again. My son had to push the vehicle off the highway. I did an oil check and it was extremely low. I had my car towed to the local Kia dealership. The mechanic there said my Kia Soul had a rod hanging. He also said I needed a new engine that would cost $6701.01. I was told that someone else had just brought a Kia in with the same problem. There were no warning lamps or messages prior to the failure to alert me of any engine problems like low oil or overheating.
Additional Notes:
This happened July 8th, 2022. I was 2 hours away from home. I was driving on the highway and the vehicle shut-off. Before the car shut off, I heard a knocking sound. I got the car started, it went a few miles, and shut off again. It did this several times. It never over -heated. The oil light and check engine light came on once after the failure, and abruptly went off. The car did not start again. My son had to push the vehicle off the highway. I did an oil check and it was extremely low. I had my car towed to the local Kia dealership. The mechanic there said my Kia Soul had a rod hanging. He also said I needed a new engine that would cost $6701.01. I was told that someone else had just brought a Kia in with the same problem. There were no warning lamps or messages prior to the failure to alert me of any engine problems like low oil or overheating.
Mfg Campaign: 11474231
Recall Date: Jul 16, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There was no warning! Kia does not inform their customers that there is no security system on the car. The back doors do not alarm when opened and ignition can be bypassed in seconds many cars are stolen and they have not alerted customers to the problem
Corrective Action:
There was no warning! Kia does not inform their customers that there is no security system on the car. The back doors do not alarm when opened and ignition can be bypassed in seconds many cars are stolen and they have not alerted customers to the problem
Additional Notes:
There was no warning! Kia does not inform their customers that there is no security system on the car. The back doors do not alarm when opened and ignition can be bypassed in seconds many cars are stolen and they have not alerted customers to the problem
Mfg Campaign: 11472831
Recall Date: Jul 7, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There was no warning! Kia does not inform their customers that there is no security system on the car. The back doors do not alarm when opened and ignition can be bypassed in seconds many cars are stolen and they have not alerted customers to the problem
Corrective Action:
There was no warning! Kia does not inform their customers that there is no security system on the car. The back doors do not alarm when opened and ignition can be bypassed in seconds many cars are stolen and they have not alerted customers to the problem
Additional Notes:
There was no warning! Kia does not inform their customers that there is no security system on the car. The back doors do not alarm when opened and ignition can be bypassed in seconds many cars are stolen and they have not alerted customers to the problem
Mfg Campaign: 11472831
Recall Date: Jul 7, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury