Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC209
Recall Date: Apr 13, 2021
Consumer Complaints
394 ComplaintsKia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
MY 2020 SOUL WAS NOT EVEN 1 YEAR OLD WITH APPROX. 12,000 MILES WHEN I WAS TAKING A TRIP FROM STL MY HOME TO COLORADO. 5 HOURS OUT IN LAWRENCE KANSAS AT 12:15 AM MY SOUL BEGAN SHAKING, WITH RPM'S ACTING WEIRD WHEN I WOULD PRESS GAS PEDDLES RPM'S WOULD REV UP TO THE VERY TOP AND CAR WOULD NOT GO. I WAS APPROACHING A TOLL BOOTH AND WHEN I GOT MY TICKET AND TRIED TO MOVE THE CAR WAS OBVIOUSLY HAVING TRANSMISSION PROBLEMS. I PULLED ONTO SIDE OF HIGHWAY AND CALLED ROADSIDE ASSISTANCE AND WAS ON HOLD FOR ABOUT 1 HOURS WHEN I NOTICED VIA THE KIA APP THAT ROADSIDE ASSISTANCE COULD BE REACHED BY THE NAVIGATION UNIT. I HIT ROADSIDE ASSISTANCE AND A WOMEN ANSWERED WITHIN A FEW MINUTES. SHE SEEMED EXTREMELY CONFUSED HOW TO DO HER JOB. SHE ASKED ME LOCATION, MY NAME, AND OTHER INFO SEVERAL TIMES. THE CALL WAS ABOUT 30 MINUTES WHEN SHE FINALLY SAID ASSISTANCE WOULD BE ON THE WAY. I RECEIVED 3 TEXT MESSAGES OVER THE NEXT 1 STATING SORRY FOR INCONVENIENCE WE ARE ATTEMPTING TO GET A SERVICE PROVIDER. WHILE WAITING I OBVIOUSLY GOOGLED AND SAW MAY STORIES ABOUT 2020 KIA SOUL TRANSMISSION PROBLEMS. IT WAS NOW ABOUT 6:00AM AND A STATE TROOPER CAME AND SAID I DON'T THINK ANYONE IS COMING AND I WAS EXHAUSTED, STARVING, AND NEEDED TO DESPERATELY USE THE RESTROOM. HE CALLED AND GOT ME A TOW TRUCK. I PAID $179.00 AND TOWED MY CAR TO DEALERSHIP IN LAWRENCE KANSAS. I THEN CHECKED INTO HOTEL WHICH WAS $125.00 AND RESTED WHILE I WAITED FOR THEM TO CALL. THAT AFTERNOON AROUND NOON THEY CALLED AND SAID MY BASICALLY NEW CAR NEEDED A NEW TRANSMISSION.
Corrective Action:
MY 2020 SOUL WAS NOT EVEN 1 YEAR OLD WITH APPROX. 12,000 MILES WHEN I WAS TAKING A TRIP FROM STL MY HOME TO COLORADO. 5 HOURS OUT IN LAWRENCE KANSAS AT 12:15 AM MY SOUL BEGAN SHAKING, WITH RPM'S ACTING WEIRD WHEN I WOULD PRESS GAS PEDDLES RPM'S WOULD REV UP TO THE VERY TOP AND CAR WOULD NOT GO. I WAS APPROACHING A TOLL BOOTH AND WHEN I GOT MY TICKET AND TRIED TO MOVE THE CAR WAS OBVIOUSLY HAVING TRANSMISSION PROBLEMS. I PULLED ONTO SIDE OF HIGHWAY AND CALLED ROADSIDE ASSISTANCE AND WAS ON HOLD FOR ABOUT 1 HOURS WHEN I NOTICED VIA THE KIA APP THAT ROADSIDE ASSISTANCE COULD BE REACHED BY THE NAVIGATION UNIT. I HIT ROADSIDE ASSISTANCE AND A WOMEN ANSWERED WITHIN A FEW MINUTES. SHE SEEMED EXTREMELY CONFUSED HOW TO DO HER JOB. SHE ASKED ME LOCATION, MY NAME, AND OTHER INFO SEVERAL TIMES. THE CALL WAS ABOUT 30 MINUTES WHEN SHE FINALLY SAID ASSISTANCE WOULD BE ON THE WAY. I RECEIVED 3 TEXT MESSAGES OVER THE NEXT 1 STATING SORRY FOR INCONVENIENCE WE ARE ATTEMPTING TO GET A SERVICE PROVIDER. WHILE WAITING I OBVIOUSLY GOOGLED AND SAW MAY STORIES ABOUT 2020 KIA SOUL TRANSMISSION PROBLEMS. IT WAS NOW ABOUT 6:00AM AND A STATE TROOPER CAME AND SAID I DON'T THINK ANYONE IS COMING AND I WAS EXHAUSTED, STARVING, AND NEEDED TO DESPERATELY USE THE RESTROOM. HE CALLED AND GOT ME A TOW TRUCK. I PAID $179.00 AND TOWED MY CAR TO DEALERSHIP IN LAWRENCE KANSAS. I THEN CHECKED INTO HOTEL WHICH WAS $125.00 AND RESTED WHILE I WAITED FOR THEM TO CALL. THAT AFTERNOON AROUND NOON THEY CALLED AND SAID MY BASICALLY NEW CAR NEEDED A NEW TRANSMISSION.
Additional Notes:
MY 2020 SOUL WAS NOT EVEN 1 YEAR OLD WITH APPROX. 12,000 MILES WHEN I WAS TAKING A TRIP FROM STL MY HOME TO COLORADO. 5 HOURS OUT IN LAWRENCE KANSAS AT 12:15 AM MY SOUL BEGAN SHAKING, WITH RPM'S ACTING WEIRD WHEN I WOULD PRESS GAS PEDDLES RPM'S WOULD REV UP TO THE VERY TOP AND CAR WOULD NOT GO. I WAS APPROACHING A TOLL BOOTH AND WHEN I GOT MY TICKET AND TRIED TO MOVE THE CAR WAS OBVIOUSLY HAVING TRANSMISSION PROBLEMS. I PULLED ONTO SIDE OF HIGHWAY AND CALLED ROADSIDE ASSISTANCE AND WAS ON HOLD FOR ABOUT 1 HOURS WHEN I NOTICED VIA THE KIA APP THAT ROADSIDE ASSISTANCE COULD BE REACHED BY THE NAVIGATION UNIT. I HIT ROADSIDE ASSISTANCE AND A WOMEN ANSWERED WITHIN A FEW MINUTES. SHE SEEMED EXTREMELY CONFUSED HOW TO DO HER JOB. SHE ASKED ME LOCATION, MY NAME, AND OTHER INFO SEVERAL TIMES. THE CALL WAS ABOUT 30 MINUTES WHEN SHE FINALLY SAID ASSISTANCE WOULD BE ON THE WAY. I RECEIVED 3 TEXT MESSAGES OVER THE NEXT 1 STATING SORRY FOR INCONVENIENCE WE ARE ATTEMPTING TO GET A SERVICE PROVIDER. WHILE WAITING I OBVIOUSLY GOOGLED AND SAW MAY STORIES ABOUT 2020 KIA SOUL TRANSMISSION PROBLEMS. IT WAS NOW ABOUT 6:00AM AND A STATE TROOPER CAME AND SAID I DON'T THINK ANYONE IS COMING AND I WAS EXHAUSTED, STARVING, AND NEEDED TO DESPERATELY USE THE RESTROOM. HE CALLED AND GOT ME A TOW TRUCK. I PAID $179.00 AND TOWED MY CAR TO DEALERSHIP IN LAWRENCE KANSAS. I THEN CHECKED INTO HOTEL WHICH WAS $125.00 AND RESTED WHILE I WAITED FOR THEM TO CALL. THAT AFTERNOON AROUND NOON THEY CALLED AND SAID MY BASICALLY NEW CAR NEEDED A NEW TRANSMISSION.
Mfg Campaign: 11389830
Recall Date: Jan 25, 2021
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS ON A TWO-HOUR DRIVE WHEN THE CAR STARTED MAKING ODD NOISES AND THE AUTOMATIC GEARS DID NOT SEEM TO BE SYNCING/SHIFTING CORRECTLY WITH MY ACCELERATION. I HAD TO PULL OVER OFF THE HIGHWAY SEVERAL TIMES. THEN THE CHECK ENGINE LIGHT CAME ON. THAT'S WHEN IT STARTED TO GET REALLY BAD. I WAS OVER AN HOUR AWAY FROM HOME DRIVING UP TO A COURTHOUSE TO FILE A PETITION THAT WAS ON A DEADLINE. SO I CALLED THE LOCAL KIA DEALERSHIP AND EXPLAINED WHAT WAS HAPPENING. I ASKED THEM IF IT WAS SAFE TO KEEP DRIVING AND WHETHER THE ENGINE WAS GOING TO BLOW UP. THE MAN WITH WHOM I SPOKE SAID HE KNEW WHAT WAS PROBABLY WRONG WITH THE CAR BECAUSE IT WAS NOT "UNCOMMON" BUT HE COULD NOT TELL ME ANY DETAILS BECAUSE OF THE "WARRANTY." HOWEVER, HE SAID I WAS SAFE TO KEEP DRIVING. I WAS NOT, IN FACT, SAFE TO KEEP DRIVING. THE TRANSMISSION DIED WHEN I WAS GOING 75MPH ON THE HIGHWAY. THE CAR IS NOW IN THE SERVICE DEPARTMENT AT THE KIA DEALERSHIP IN BURLINGTON, NC, WAITING FOR A NEW TRANSMISSION THAT IS NOW ON BACKORDER. THIS WAS A BRAND NEW CAR, AND IT LITERALLY ALMOST KILLED ME. THE MAN AT THE SERVICE BARELY BATTED AN EYE. YOU WOULD THINK I WAS GETTING MY OIL CHANGED. I COULD NOT BELIEVE HOW MATTER-OF-FACT HE WAS WHEN HE DESCRIBED HOW "COMMON" THIS PROBLEM IS IN THE NEW KIAS. THIS SHOULD NOT EVER BE A "COMMON PROBLEM" FOR ANY BRAND NEW VEHICLE. THIS IS ABSOLUTELY INFURIATING AND COMPLETELY DISTURBING. I DON'T EVEN HAVE ANY PAPERWORK ON THIS. THE DEALERSHIP HAD ME PICKED UP BY ENTERPRISE AND GAVE ME LITERALLY NOTHING. I WILL BE CALLING THEM TOMORROW MORNING WHEN THEY OPEN TO REQUEST THIS DOCUMENTATION.
Corrective Action:
I WAS ON A TWO-HOUR DRIVE WHEN THE CAR STARTED MAKING ODD NOISES AND THE AUTOMATIC GEARS DID NOT SEEM TO BE SYNCING/SHIFTING CORRECTLY WITH MY ACCELERATION. I HAD TO PULL OVER OFF THE HIGHWAY SEVERAL TIMES. THEN THE CHECK ENGINE LIGHT CAME ON. THAT'S WHEN IT STARTED TO GET REALLY BAD. I WAS OVER AN HOUR AWAY FROM HOME DRIVING UP TO A COURTHOUSE TO FILE A PETITION THAT WAS ON A DEADLINE. SO I CALLED THE LOCAL KIA DEALERSHIP AND EXPLAINED WHAT WAS HAPPENING. I ASKED THEM IF IT WAS SAFE TO KEEP DRIVING AND WHETHER THE ENGINE WAS GOING TO BLOW UP. THE MAN WITH WHOM I SPOKE SAID HE KNEW WHAT WAS PROBABLY WRONG WITH THE CAR BECAUSE IT WAS NOT "UNCOMMON" BUT HE COULD NOT TELL ME ANY DETAILS BECAUSE OF THE "WARRANTY." HOWEVER, HE SAID I WAS SAFE TO KEEP DRIVING. I WAS NOT, IN FACT, SAFE TO KEEP DRIVING. THE TRANSMISSION DIED WHEN I WAS GOING 75MPH ON THE HIGHWAY. THE CAR IS NOW IN THE SERVICE DEPARTMENT AT THE KIA DEALERSHIP IN BURLINGTON, NC, WAITING FOR A NEW TRANSMISSION THAT IS NOW ON BACKORDER. THIS WAS A BRAND NEW CAR, AND IT LITERALLY ALMOST KILLED ME. THE MAN AT THE SERVICE BARELY BATTED AN EYE. YOU WOULD THINK I WAS GETTING MY OIL CHANGED. I COULD NOT BELIEVE HOW MATTER-OF-FACT HE WAS WHEN HE DESCRIBED HOW "COMMON" THIS PROBLEM IS IN THE NEW KIAS. THIS SHOULD NOT EVER BE A "COMMON PROBLEM" FOR ANY BRAND NEW VEHICLE. THIS IS ABSOLUTELY INFURIATING AND COMPLETELY DISTURBING. I DON'T EVEN HAVE ANY PAPERWORK ON THIS. THE DEALERSHIP HAD ME PICKED UP BY ENTERPRISE AND GAVE ME LITERALLY NOTHING. I WILL BE CALLING THEM TOMORROW MORNING WHEN THEY OPEN TO REQUEST THIS DOCUMENTATION.
Additional Notes:
I WAS ON A TWO-HOUR DRIVE WHEN THE CAR STARTED MAKING ODD NOISES AND THE AUTOMATIC GEARS DID NOT SEEM TO BE SYNCING/SHIFTING CORRECTLY WITH MY ACCELERATION. I HAD TO PULL OVER OFF THE HIGHWAY SEVERAL TIMES. THEN THE CHECK ENGINE LIGHT CAME ON. THAT'S WHEN IT STARTED TO GET REALLY BAD. I WAS OVER AN HOUR AWAY FROM HOME DRIVING UP TO A COURTHOUSE TO FILE A PETITION THAT WAS ON A DEADLINE. SO I CALLED THE LOCAL KIA DEALERSHIP AND EXPLAINED WHAT WAS HAPPENING. I ASKED THEM IF IT WAS SAFE TO KEEP DRIVING AND WHETHER THE ENGINE WAS GOING TO BLOW UP. THE MAN WITH WHOM I SPOKE SAID HE KNEW WHAT WAS PROBABLY WRONG WITH THE CAR BECAUSE IT WAS NOT "UNCOMMON" BUT HE COULD NOT TELL ME ANY DETAILS BECAUSE OF THE "WARRANTY." HOWEVER, HE SAID I WAS SAFE TO KEEP DRIVING. I WAS NOT, IN FACT, SAFE TO KEEP DRIVING. THE TRANSMISSION DIED WHEN I WAS GOING 75MPH ON THE HIGHWAY. THE CAR IS NOW IN THE SERVICE DEPARTMENT AT THE KIA DEALERSHIP IN BURLINGTON, NC, WAITING FOR A NEW TRANSMISSION THAT IS NOW ON BACKORDER. THIS WAS A BRAND NEW CAR, AND IT LITERALLY ALMOST KILLED ME. THE MAN AT THE SERVICE BARELY BATTED AN EYE. YOU WOULD THINK I WAS GETTING MY OIL CHANGED. I COULD NOT BELIEVE HOW MATTER-OF-FACT HE WAS WHEN HE DESCRIBED HOW "COMMON" THIS PROBLEM IS IN THE NEW KIAS. THIS SHOULD NOT EVER BE A "COMMON PROBLEM" FOR ANY BRAND NEW VEHICLE. THIS IS ABSOLUTELY INFURIATING AND COMPLETELY DISTURBING. I DON'T EVEN HAVE ANY PAPERWORK ON THIS. THE DEALERSHIP HAD ME PICKED UP BY ENTERPRISE AND GAVE ME LITERALLY NOTHING. I WILL BE CALLING THEM TOMORROW MORNING WHEN THEY OPEN TO REQUEST THIS DOCUMENTATION.
Mfg Campaign: 11389650
Recall Date: Jan 24, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
1-ON THREE DIFFERENT TIMES I PULLED OUT ONTO THE HIGHWAY TO GO AND MY CAR GOES INTO LIMP MODE NO POWER HOW MUCH YOU PUSH THE GAS PETAL THEM EVENTUALLY IT TAKES OFF AND GOES. CALLED THE DEALER WHERE I PURCHASED MY CAR AND THEY TOLD ME TO JUST DRIVE MY CAR IN SPORT MODE. I DON'T LIKE HAVING TO DRIVE MY CAR IN SPORT MODE THE RPM'S RUN HIGH AND IT USES MORE GAS. 2- MY FORWARD COLLISION ASSIST SYSTEM CAUSES MY DASH LIGHTS (COLLISION LIGHT, ABS LIGHT, TRACTION CONTROL LIGHTS COME ON AND AGAIN WENT BACK TO KIA AND THEY BASICALLY TOLD ME UNTIL THEY CAN DUPLICATE IT THEY DON'T HAVE ANYTHING TO CALL KIA ABOUT. 3- MY GAS HAND LIES AT TIMES I CAN FILL MY CAR UP AND THE HAND GOES TO HALF A TANK AND TAKES HRS TO A DAY OR TWO FOR THE HAND TO MOVE TO FULL. 4-JUST RECENTLY IN A WALMART PARKING LOT MY CAR JUST SHUT OF AS IF I TURNED THE KEY OFF AGAIN MY DEALER SAID IF THE CAN'T DUPLICATE IT THERE IS NOTHING THEY CAN DO. I DON'T FEEL SAFE DRIVING MY CAR SOMETHING NEEDS TO BE DONE I WONDER IF ANYONE ELSE IS HAVING THE SAME PROBLEMS. THIS HAS BEEN HAPPENING OVER 5 MONTHS WITH THE LAST EPISODE ON JAN.6,2021
Corrective Action:
1-ON THREE DIFFERENT TIMES I PULLED OUT ONTO THE HIGHWAY TO GO AND MY CAR GOES INTO LIMP MODE NO POWER HOW MUCH YOU PUSH THE GAS PETAL THEM EVENTUALLY IT TAKES OFF AND GOES. CALLED THE DEALER WHERE I PURCHASED MY CAR AND THEY TOLD ME TO JUST DRIVE MY CAR IN SPORT MODE. I DON'T LIKE HAVING TO DRIVE MY CAR IN SPORT MODE THE RPM'S RUN HIGH AND IT USES MORE GAS. 2- MY FORWARD COLLISION ASSIST SYSTEM CAUSES MY DASH LIGHTS (COLLISION LIGHT, ABS LIGHT, TRACTION CONTROL LIGHTS COME ON AND AGAIN WENT BACK TO KIA AND THEY BASICALLY TOLD ME UNTIL THEY CAN DUPLICATE IT THEY DON'T HAVE ANYTHING TO CALL KIA ABOUT. 3- MY GAS HAND LIES AT TIMES I CAN FILL MY CAR UP AND THE HAND GOES TO HALF A TANK AND TAKES HRS TO A DAY OR TWO FOR THE HAND TO MOVE TO FULL. 4-JUST RECENTLY IN A WALMART PARKING LOT MY CAR JUST SHUT OF AS IF I TURNED THE KEY OFF AGAIN MY DEALER SAID IF THE CAN'T DUPLICATE IT THERE IS NOTHING THEY CAN DO. I DON'T FEEL SAFE DRIVING MY CAR SOMETHING NEEDS TO BE DONE I WONDER IF ANYONE ELSE IS HAVING THE SAME PROBLEMS. THIS HAS BEEN HAPPENING OVER 5 MONTHS WITH THE LAST EPISODE ON JAN.6,2021
Additional Notes:
1-ON THREE DIFFERENT TIMES I PULLED OUT ONTO THE HIGHWAY TO GO AND MY CAR GOES INTO LIMP MODE NO POWER HOW MUCH YOU PUSH THE GAS PETAL THEM EVENTUALLY IT TAKES OFF AND GOES. CALLED THE DEALER WHERE I PURCHASED MY CAR AND THEY TOLD ME TO JUST DRIVE MY CAR IN SPORT MODE. I DON'T LIKE HAVING TO DRIVE MY CAR IN SPORT MODE THE RPM'S RUN HIGH AND IT USES MORE GAS. 2- MY FORWARD COLLISION ASSIST SYSTEM CAUSES MY DASH LIGHTS (COLLISION LIGHT, ABS LIGHT, TRACTION CONTROL LIGHTS COME ON AND AGAIN WENT BACK TO KIA AND THEY BASICALLY TOLD ME UNTIL THEY CAN DUPLICATE IT THEY DON'T HAVE ANYTHING TO CALL KIA ABOUT. 3- MY GAS HAND LIES AT TIMES I CAN FILL MY CAR UP AND THE HAND GOES TO HALF A TANK AND TAKES HRS TO A DAY OR TWO FOR THE HAND TO MOVE TO FULL. 4-JUST RECENTLY IN A WALMART PARKING LOT MY CAR JUST SHUT OF AS IF I TURNED THE KEY OFF AGAIN MY DEALER SAID IF THE CAN'T DUPLICATE IT THERE IS NOTHING THEY CAN DO. I DON'T FEEL SAFE DRIVING MY CAR SOMETHING NEEDS TO BE DONE I WONDER IF ANYONE ELSE IS HAVING THE SAME PROBLEMS. THIS HAS BEEN HAPPENING OVER 5 MONTHS WITH THE LAST EPISODE ON JAN.6,2021
Mfg Campaign: 11389135
Recall Date: Jan 20, 2021
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
1-ON THREE DIFFERENT TIMES I PULLED OUT ONTO THE HIGHWAY TO GO AND MY CAR GOES INTO LIMP MODE NO POWER HOW MUCH YOU PUSH THE GAS PETAL THEM EVENTUALLY IT TAKES OFF AND GOES. CALLED THE DEALER WHERE I PURCHASED MY CAR AND THEY TOLD ME TO JUST DRIVE MY CAR IN SPORT MODE. I DON'T LIKE HAVING TO DRIVE MY CAR IN SPORT MODE THE RPM'S RUN HIGH AND IT USES MORE GAS. 2- MY FORWARD COLLISION ASSIST SYSTEM CAUSES MY DASH LIGHTS (COLLISION LIGHT, ABS LIGHT, TRACTION CONTROL LIGHTS COME ON AND AGAIN WENT BACK TO KIA AND THEY BASICALLY TOLD ME UNTIL THEY CAN DUPLICATE IT THEY DON'T HAVE ANYTHING TO CALL KIA ABOUT. 3- MY GAS HAND LIES AT TIMES I CAN FILL MY CAR UP AND THE HAND GOES TO HALF A TANK AND TAKES HRS TO A DAY OR TWO FOR THE HAND TO MOVE TO FULL. 4-JUST RECENTLY IN A WALMART PARKING LOT MY CAR JUST SHUT OF AS IF I TURNED THE KEY OFF AGAIN MY DEALER SAID IF THE CAN'T DUPLICATE IT THERE IS NOTHING THEY CAN DO. I DON'T FEEL SAFE DRIVING MY CAR SOMETHING NEEDS TO BE DONE I WONDER IF ANYONE ELSE IS HAVING THE SAME PROBLEMS. THIS HAS BEEN HAPPENING OVER 5 MONTHS WITH THE LAST EPISODE ON JAN.6,2021
Corrective Action:
1-ON THREE DIFFERENT TIMES I PULLED OUT ONTO THE HIGHWAY TO GO AND MY CAR GOES INTO LIMP MODE NO POWER HOW MUCH YOU PUSH THE GAS PETAL THEM EVENTUALLY IT TAKES OFF AND GOES. CALLED THE DEALER WHERE I PURCHASED MY CAR AND THEY TOLD ME TO JUST DRIVE MY CAR IN SPORT MODE. I DON'T LIKE HAVING TO DRIVE MY CAR IN SPORT MODE THE RPM'S RUN HIGH AND IT USES MORE GAS. 2- MY FORWARD COLLISION ASSIST SYSTEM CAUSES MY DASH LIGHTS (COLLISION LIGHT, ABS LIGHT, TRACTION CONTROL LIGHTS COME ON AND AGAIN WENT BACK TO KIA AND THEY BASICALLY TOLD ME UNTIL THEY CAN DUPLICATE IT THEY DON'T HAVE ANYTHING TO CALL KIA ABOUT. 3- MY GAS HAND LIES AT TIMES I CAN FILL MY CAR UP AND THE HAND GOES TO HALF A TANK AND TAKES HRS TO A DAY OR TWO FOR THE HAND TO MOVE TO FULL. 4-JUST RECENTLY IN A WALMART PARKING LOT MY CAR JUST SHUT OF AS IF I TURNED THE KEY OFF AGAIN MY DEALER SAID IF THE CAN'T DUPLICATE IT THERE IS NOTHING THEY CAN DO. I DON'T FEEL SAFE DRIVING MY CAR SOMETHING NEEDS TO BE DONE I WONDER IF ANYONE ELSE IS HAVING THE SAME PROBLEMS. THIS HAS BEEN HAPPENING OVER 5 MONTHS WITH THE LAST EPISODE ON JAN.6,2021
Additional Notes:
1-ON THREE DIFFERENT TIMES I PULLED OUT ONTO THE HIGHWAY TO GO AND MY CAR GOES INTO LIMP MODE NO POWER HOW MUCH YOU PUSH THE GAS PETAL THEM EVENTUALLY IT TAKES OFF AND GOES. CALLED THE DEALER WHERE I PURCHASED MY CAR AND THEY TOLD ME TO JUST DRIVE MY CAR IN SPORT MODE. I DON'T LIKE HAVING TO DRIVE MY CAR IN SPORT MODE THE RPM'S RUN HIGH AND IT USES MORE GAS. 2- MY FORWARD COLLISION ASSIST SYSTEM CAUSES MY DASH LIGHTS (COLLISION LIGHT, ABS LIGHT, TRACTION CONTROL LIGHTS COME ON AND AGAIN WENT BACK TO KIA AND THEY BASICALLY TOLD ME UNTIL THEY CAN DUPLICATE IT THEY DON'T HAVE ANYTHING TO CALL KIA ABOUT. 3- MY GAS HAND LIES AT TIMES I CAN FILL MY CAR UP AND THE HAND GOES TO HALF A TANK AND TAKES HRS TO A DAY OR TWO FOR THE HAND TO MOVE TO FULL. 4-JUST RECENTLY IN A WALMART PARKING LOT MY CAR JUST SHUT OF AS IF I TURNED THE KEY OFF AGAIN MY DEALER SAID IF THE CAN'T DUPLICATE IT THERE IS NOTHING THEY CAN DO. I DON'T FEEL SAFE DRIVING MY CAR SOMETHING NEEDS TO BE DONE I WONDER IF ANYONE ELSE IS HAVING THE SAME PROBLEMS. THIS HAS BEEN HAPPENING OVER 5 MONTHS WITH THE LAST EPISODE ON JAN.6,2021
Mfg Campaign: 11389135
Recall Date: Jan 20, 2021
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
1-ON THREE DIFFERENT TIMES I PULLED OUT ONTO THE HIGHWAY TO GO AND MY CAR GOES INTO LIMP MODE NO POWER HOW MUCH YOU PUSH THE GAS PETAL THEM EVENTUALLY IT TAKES OFF AND GOES. CALLED THE DEALER WHERE I PURCHASED MY CAR AND THEY TOLD ME TO JUST DRIVE MY CAR IN SPORT MODE. I DON'T LIKE HAVING TO DRIVE MY CAR IN SPORT MODE THE RPM'S RUN HIGH AND IT USES MORE GAS. 2- MY FORWARD COLLISION ASSIST SYSTEM CAUSES MY DASH LIGHTS (COLLISION LIGHT, ABS LIGHT, TRACTION CONTROL LIGHTS COME ON AND AGAIN WENT BACK TO KIA AND THEY BASICALLY TOLD ME UNTIL THEY CAN DUPLICATE IT THEY DON'T HAVE ANYTHING TO CALL KIA ABOUT. 3- MY GAS HAND LIES AT TIMES I CAN FILL MY CAR UP AND THE HAND GOES TO HALF A TANK AND TAKES HRS TO A DAY OR TWO FOR THE HAND TO MOVE TO FULL. 4-JUST RECENTLY IN A WALMART PARKING LOT MY CAR JUST SHUT OF AS IF I TURNED THE KEY OFF AGAIN MY DEALER SAID IF THE CAN'T DUPLICATE IT THERE IS NOTHING THEY CAN DO. I DON'T FEEL SAFE DRIVING MY CAR SOMETHING NEEDS TO BE DONE I WONDER IF ANYONE ELSE IS HAVING THE SAME PROBLEMS. THIS HAS BEEN HAPPENING OVER 5 MONTHS WITH THE LAST EPISODE ON JAN.6,2021
Corrective Action:
1-ON THREE DIFFERENT TIMES I PULLED OUT ONTO THE HIGHWAY TO GO AND MY CAR GOES INTO LIMP MODE NO POWER HOW MUCH YOU PUSH THE GAS PETAL THEM EVENTUALLY IT TAKES OFF AND GOES. CALLED THE DEALER WHERE I PURCHASED MY CAR AND THEY TOLD ME TO JUST DRIVE MY CAR IN SPORT MODE. I DON'T LIKE HAVING TO DRIVE MY CAR IN SPORT MODE THE RPM'S RUN HIGH AND IT USES MORE GAS. 2- MY FORWARD COLLISION ASSIST SYSTEM CAUSES MY DASH LIGHTS (COLLISION LIGHT, ABS LIGHT, TRACTION CONTROL LIGHTS COME ON AND AGAIN WENT BACK TO KIA AND THEY BASICALLY TOLD ME UNTIL THEY CAN DUPLICATE IT THEY DON'T HAVE ANYTHING TO CALL KIA ABOUT. 3- MY GAS HAND LIES AT TIMES I CAN FILL MY CAR UP AND THE HAND GOES TO HALF A TANK AND TAKES HRS TO A DAY OR TWO FOR THE HAND TO MOVE TO FULL. 4-JUST RECENTLY IN A WALMART PARKING LOT MY CAR JUST SHUT OF AS IF I TURNED THE KEY OFF AGAIN MY DEALER SAID IF THE CAN'T DUPLICATE IT THERE IS NOTHING THEY CAN DO. I DON'T FEEL SAFE DRIVING MY CAR SOMETHING NEEDS TO BE DONE I WONDER IF ANYONE ELSE IS HAVING THE SAME PROBLEMS. THIS HAS BEEN HAPPENING OVER 5 MONTHS WITH THE LAST EPISODE ON JAN.6,2021
Additional Notes:
1-ON THREE DIFFERENT TIMES I PULLED OUT ONTO THE HIGHWAY TO GO AND MY CAR GOES INTO LIMP MODE NO POWER HOW MUCH YOU PUSH THE GAS PETAL THEM EVENTUALLY IT TAKES OFF AND GOES. CALLED THE DEALER WHERE I PURCHASED MY CAR AND THEY TOLD ME TO JUST DRIVE MY CAR IN SPORT MODE. I DON'T LIKE HAVING TO DRIVE MY CAR IN SPORT MODE THE RPM'S RUN HIGH AND IT USES MORE GAS. 2- MY FORWARD COLLISION ASSIST SYSTEM CAUSES MY DASH LIGHTS (COLLISION LIGHT, ABS LIGHT, TRACTION CONTROL LIGHTS COME ON AND AGAIN WENT BACK TO KIA AND THEY BASICALLY TOLD ME UNTIL THEY CAN DUPLICATE IT THEY DON'T HAVE ANYTHING TO CALL KIA ABOUT. 3- MY GAS HAND LIES AT TIMES I CAN FILL MY CAR UP AND THE HAND GOES TO HALF A TANK AND TAKES HRS TO A DAY OR TWO FOR THE HAND TO MOVE TO FULL. 4-JUST RECENTLY IN A WALMART PARKING LOT MY CAR JUST SHUT OF AS IF I TURNED THE KEY OFF AGAIN MY DEALER SAID IF THE CAN'T DUPLICATE IT THERE IS NOTHING THEY CAN DO. I DON'T FEEL SAFE DRIVING MY CAR SOMETHING NEEDS TO BE DONE I WONDER IF ANYONE ELSE IS HAVING THE SAME PROBLEMS. THIS HAS BEEN HAPPENING OVER 5 MONTHS WITH THE LAST EPISODE ON JAN.6,2021
Mfg Campaign: 11389135
Recall Date: Jan 20, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
AT 10K MILES THE VEHICLE SHUT OFF MULTIPLE TIMES WITH NO WARNING OR DUMMY LIGHTS RIGHT AFTER I SLOWED AND MADE A TURN. OIL CHANGE WAS SCHEDULED FOR THE FOLLOWING WEEK. TOOK VEHICLE IN AND WAS ALMOST OUT OF OIL. AT 13,400 MILES VEHICLE STARTED MAKING LOUD TICKING NOISE AND WAS NOT PROPERLY ACCELERATING. EACH TIME I HAD SLOWED TO MAKE A TURN AND WHEN I ATTEMPTED TO ACCELERATE, THE RPM WOULD GO UP, BUT THE VEHICLE DID NOT GO AS IF IT WAS IN NEUTRAL. TOOK IT TO THE DEALERSHIP AND THEY SAID THERE WAS NO OIL ON THE DIPSTICK. THEY STARTED AN OIL CONSUMPTION TEST AND SAID THE ACCELERATION ISSUE WAS DUE TO LACK OF OIL. 5 DAYS AND 200 MILES LATER I TOOK IT BACK TO THE DEALERSHIP BECAUSE IT WAS MAKING THE LOUD NOISE AGAIN FROM THE ENGINE AND ALSO NOT ACCELERATING PROPERLY. THEY TEST DROVE IT AND SAID THERE WAS NOTHING WRONG AND TO COME BACK IN 300 MORE MILES. THIS VEHICLE IS NOT SAFE TO DRIVE 300 MORE MILES DUE TO THE ACCELERATION ISSUES. I CALLED KIA CORPORATE AND THEY SAID THE DEALERSHIP KNOWS BEST. I AM FEARFUL OF DRIVING IT BECAUSE IT HAS ALREADY ALMOST CAUSED AN ACCIDENT ONCE.
Corrective Action:
AT 10K MILES THE VEHICLE SHUT OFF MULTIPLE TIMES WITH NO WARNING OR DUMMY LIGHTS RIGHT AFTER I SLOWED AND MADE A TURN. OIL CHANGE WAS SCHEDULED FOR THE FOLLOWING WEEK. TOOK VEHICLE IN AND WAS ALMOST OUT OF OIL. AT 13,400 MILES VEHICLE STARTED MAKING LOUD TICKING NOISE AND WAS NOT PROPERLY ACCELERATING. EACH TIME I HAD SLOWED TO MAKE A TURN AND WHEN I ATTEMPTED TO ACCELERATE, THE RPM WOULD GO UP, BUT THE VEHICLE DID NOT GO AS IF IT WAS IN NEUTRAL. TOOK IT TO THE DEALERSHIP AND THEY SAID THERE WAS NO OIL ON THE DIPSTICK. THEY STARTED AN OIL CONSUMPTION TEST AND SAID THE ACCELERATION ISSUE WAS DUE TO LACK OF OIL. 5 DAYS AND 200 MILES LATER I TOOK IT BACK TO THE DEALERSHIP BECAUSE IT WAS MAKING THE LOUD NOISE AGAIN FROM THE ENGINE AND ALSO NOT ACCELERATING PROPERLY. THEY TEST DROVE IT AND SAID THERE WAS NOTHING WRONG AND TO COME BACK IN 300 MORE MILES. THIS VEHICLE IS NOT SAFE TO DRIVE 300 MORE MILES DUE TO THE ACCELERATION ISSUES. I CALLED KIA CORPORATE AND THEY SAID THE DEALERSHIP KNOWS BEST. I AM FEARFUL OF DRIVING IT BECAUSE IT HAS ALREADY ALMOST CAUSED AN ACCIDENT ONCE.
Additional Notes:
AT 10K MILES THE VEHICLE SHUT OFF MULTIPLE TIMES WITH NO WARNING OR DUMMY LIGHTS RIGHT AFTER I SLOWED AND MADE A TURN. OIL CHANGE WAS SCHEDULED FOR THE FOLLOWING WEEK. TOOK VEHICLE IN AND WAS ALMOST OUT OF OIL. AT 13,400 MILES VEHICLE STARTED MAKING LOUD TICKING NOISE AND WAS NOT PROPERLY ACCELERATING. EACH TIME I HAD SLOWED TO MAKE A TURN AND WHEN I ATTEMPTED TO ACCELERATE, THE RPM WOULD GO UP, BUT THE VEHICLE DID NOT GO AS IF IT WAS IN NEUTRAL. TOOK IT TO THE DEALERSHIP AND THEY SAID THERE WAS NO OIL ON THE DIPSTICK. THEY STARTED AN OIL CONSUMPTION TEST AND SAID THE ACCELERATION ISSUE WAS DUE TO LACK OF OIL. 5 DAYS AND 200 MILES LATER I TOOK IT BACK TO THE DEALERSHIP BECAUSE IT WAS MAKING THE LOUD NOISE AGAIN FROM THE ENGINE AND ALSO NOT ACCELERATING PROPERLY. THEY TEST DROVE IT AND SAID THERE WAS NOTHING WRONG AND TO COME BACK IN 300 MORE MILES. THIS VEHICLE IS NOT SAFE TO DRIVE 300 MORE MILES DUE TO THE ACCELERATION ISSUES. I CALLED KIA CORPORATE AND THEY SAID THE DEALERSHIP KNOWS BEST. I AM FEARFUL OF DRIVING IT BECAUSE IT HAS ALREADY ALMOST CAUSED AN ACCIDENT ONCE.
Mfg Campaign: 11388266
Recall Date: Jan 15, 2021
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
AT 10K MILES THE VEHICLE SHUT OFF MULTIPLE TIMES WITH NO WARNING OR DUMMY LIGHTS RIGHT AFTER I SLOWED AND MADE A TURN. OIL CHANGE WAS SCHEDULED FOR THE FOLLOWING WEEK. TOOK VEHICLE IN AND WAS ALMOST OUT OF OIL. AT 13,400 MILES VEHICLE STARTED MAKING LOUD TICKING NOISE AND WAS NOT PROPERLY ACCELERATING. EACH TIME I HAD SLOWED TO MAKE A TURN AND WHEN I ATTEMPTED TO ACCELERATE, THE RPM WOULD GO UP, BUT THE VEHICLE DID NOT GO AS IF IT WAS IN NEUTRAL. TOOK IT TO THE DEALERSHIP AND THEY SAID THERE WAS NO OIL ON THE DIPSTICK. THEY STARTED AN OIL CONSUMPTION TEST AND SAID THE ACCELERATION ISSUE WAS DUE TO LACK OF OIL. 5 DAYS AND 200 MILES LATER I TOOK IT BACK TO THE DEALERSHIP BECAUSE IT WAS MAKING THE LOUD NOISE AGAIN FROM THE ENGINE AND ALSO NOT ACCELERATING PROPERLY. THEY TEST DROVE IT AND SAID THERE WAS NOTHING WRONG AND TO COME BACK IN 300 MORE MILES. THIS VEHICLE IS NOT SAFE TO DRIVE 300 MORE MILES DUE TO THE ACCELERATION ISSUES. I CALLED KIA CORPORATE AND THEY SAID THE DEALERSHIP KNOWS BEST. I AM FEARFUL OF DRIVING IT BECAUSE IT HAS ALREADY ALMOST CAUSED AN ACCIDENT ONCE.
Corrective Action:
AT 10K MILES THE VEHICLE SHUT OFF MULTIPLE TIMES WITH NO WARNING OR DUMMY LIGHTS RIGHT AFTER I SLOWED AND MADE A TURN. OIL CHANGE WAS SCHEDULED FOR THE FOLLOWING WEEK. TOOK VEHICLE IN AND WAS ALMOST OUT OF OIL. AT 13,400 MILES VEHICLE STARTED MAKING LOUD TICKING NOISE AND WAS NOT PROPERLY ACCELERATING. EACH TIME I HAD SLOWED TO MAKE A TURN AND WHEN I ATTEMPTED TO ACCELERATE, THE RPM WOULD GO UP, BUT THE VEHICLE DID NOT GO AS IF IT WAS IN NEUTRAL. TOOK IT TO THE DEALERSHIP AND THEY SAID THERE WAS NO OIL ON THE DIPSTICK. THEY STARTED AN OIL CONSUMPTION TEST AND SAID THE ACCELERATION ISSUE WAS DUE TO LACK OF OIL. 5 DAYS AND 200 MILES LATER I TOOK IT BACK TO THE DEALERSHIP BECAUSE IT WAS MAKING THE LOUD NOISE AGAIN FROM THE ENGINE AND ALSO NOT ACCELERATING PROPERLY. THEY TEST DROVE IT AND SAID THERE WAS NOTHING WRONG AND TO COME BACK IN 300 MORE MILES. THIS VEHICLE IS NOT SAFE TO DRIVE 300 MORE MILES DUE TO THE ACCELERATION ISSUES. I CALLED KIA CORPORATE AND THEY SAID THE DEALERSHIP KNOWS BEST. I AM FEARFUL OF DRIVING IT BECAUSE IT HAS ALREADY ALMOST CAUSED AN ACCIDENT ONCE.
Additional Notes:
AT 10K MILES THE VEHICLE SHUT OFF MULTIPLE TIMES WITH NO WARNING OR DUMMY LIGHTS RIGHT AFTER I SLOWED AND MADE A TURN. OIL CHANGE WAS SCHEDULED FOR THE FOLLOWING WEEK. TOOK VEHICLE IN AND WAS ALMOST OUT OF OIL. AT 13,400 MILES VEHICLE STARTED MAKING LOUD TICKING NOISE AND WAS NOT PROPERLY ACCELERATING. EACH TIME I HAD SLOWED TO MAKE A TURN AND WHEN I ATTEMPTED TO ACCELERATE, THE RPM WOULD GO UP, BUT THE VEHICLE DID NOT GO AS IF IT WAS IN NEUTRAL. TOOK IT TO THE DEALERSHIP AND THEY SAID THERE WAS NO OIL ON THE DIPSTICK. THEY STARTED AN OIL CONSUMPTION TEST AND SAID THE ACCELERATION ISSUE WAS DUE TO LACK OF OIL. 5 DAYS AND 200 MILES LATER I TOOK IT BACK TO THE DEALERSHIP BECAUSE IT WAS MAKING THE LOUD NOISE AGAIN FROM THE ENGINE AND ALSO NOT ACCELERATING PROPERLY. THEY TEST DROVE IT AND SAID THERE WAS NOTHING WRONG AND TO COME BACK IN 300 MORE MILES. THIS VEHICLE IS NOT SAFE TO DRIVE 300 MORE MILES DUE TO THE ACCELERATION ISSUES. I CALLED KIA CORPORATE AND THEY SAID THE DEALERSHIP KNOWS BEST. I AM FEARFUL OF DRIVING IT BECAUSE IT HAS ALREADY ALMOST CAUSED AN ACCIDENT ONCE.
Mfg Campaign: 11388266
Recall Date: Jan 15, 2021
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
AT 10K MILES THE VEHICLE SHUT OFF MULTIPLE TIMES WITH NO WARNING OR DUMMY LIGHTS RIGHT AFTER I SLOWED AND MADE A TURN. OIL CHANGE WAS SCHEDULED FOR THE FOLLOWING WEEK. TOOK VEHICLE IN AND WAS ALMOST OUT OF OIL. AT 13,400 MILES VEHICLE STARTED MAKING LOUD TICKING NOISE AND WAS NOT PROPERLY ACCELERATING. EACH TIME I HAD SLOWED TO MAKE A TURN AND WHEN I ATTEMPTED TO ACCELERATE, THE RPM WOULD GO UP, BUT THE VEHICLE DID NOT GO AS IF IT WAS IN NEUTRAL. TOOK IT TO THE DEALERSHIP AND THEY SAID THERE WAS NO OIL ON THE DIPSTICK. THEY STARTED AN OIL CONSUMPTION TEST AND SAID THE ACCELERATION ISSUE WAS DUE TO LACK OF OIL. 5 DAYS AND 200 MILES LATER I TOOK IT BACK TO THE DEALERSHIP BECAUSE IT WAS MAKING THE LOUD NOISE AGAIN FROM THE ENGINE AND ALSO NOT ACCELERATING PROPERLY. THEY TEST DROVE IT AND SAID THERE WAS NOTHING WRONG AND TO COME BACK IN 300 MORE MILES. THIS VEHICLE IS NOT SAFE TO DRIVE 300 MORE MILES DUE TO THE ACCELERATION ISSUES. I CALLED KIA CORPORATE AND THEY SAID THE DEALERSHIP KNOWS BEST. I AM FEARFUL OF DRIVING IT BECAUSE IT HAS ALREADY ALMOST CAUSED AN ACCIDENT ONCE.
Corrective Action:
AT 10K MILES THE VEHICLE SHUT OFF MULTIPLE TIMES WITH NO WARNING OR DUMMY LIGHTS RIGHT AFTER I SLOWED AND MADE A TURN. OIL CHANGE WAS SCHEDULED FOR THE FOLLOWING WEEK. TOOK VEHICLE IN AND WAS ALMOST OUT OF OIL. AT 13,400 MILES VEHICLE STARTED MAKING LOUD TICKING NOISE AND WAS NOT PROPERLY ACCELERATING. EACH TIME I HAD SLOWED TO MAKE A TURN AND WHEN I ATTEMPTED TO ACCELERATE, THE RPM WOULD GO UP, BUT THE VEHICLE DID NOT GO AS IF IT WAS IN NEUTRAL. TOOK IT TO THE DEALERSHIP AND THEY SAID THERE WAS NO OIL ON THE DIPSTICK. THEY STARTED AN OIL CONSUMPTION TEST AND SAID THE ACCELERATION ISSUE WAS DUE TO LACK OF OIL. 5 DAYS AND 200 MILES LATER I TOOK IT BACK TO THE DEALERSHIP BECAUSE IT WAS MAKING THE LOUD NOISE AGAIN FROM THE ENGINE AND ALSO NOT ACCELERATING PROPERLY. THEY TEST DROVE IT AND SAID THERE WAS NOTHING WRONG AND TO COME BACK IN 300 MORE MILES. THIS VEHICLE IS NOT SAFE TO DRIVE 300 MORE MILES DUE TO THE ACCELERATION ISSUES. I CALLED KIA CORPORATE AND THEY SAID THE DEALERSHIP KNOWS BEST. I AM FEARFUL OF DRIVING IT BECAUSE IT HAS ALREADY ALMOST CAUSED AN ACCIDENT ONCE.
Additional Notes:
AT 10K MILES THE VEHICLE SHUT OFF MULTIPLE TIMES WITH NO WARNING OR DUMMY LIGHTS RIGHT AFTER I SLOWED AND MADE A TURN. OIL CHANGE WAS SCHEDULED FOR THE FOLLOWING WEEK. TOOK VEHICLE IN AND WAS ALMOST OUT OF OIL. AT 13,400 MILES VEHICLE STARTED MAKING LOUD TICKING NOISE AND WAS NOT PROPERLY ACCELERATING. EACH TIME I HAD SLOWED TO MAKE A TURN AND WHEN I ATTEMPTED TO ACCELERATE, THE RPM WOULD GO UP, BUT THE VEHICLE DID NOT GO AS IF IT WAS IN NEUTRAL. TOOK IT TO THE DEALERSHIP AND THEY SAID THERE WAS NO OIL ON THE DIPSTICK. THEY STARTED AN OIL CONSUMPTION TEST AND SAID THE ACCELERATION ISSUE WAS DUE TO LACK OF OIL. 5 DAYS AND 200 MILES LATER I TOOK IT BACK TO THE DEALERSHIP BECAUSE IT WAS MAKING THE LOUD NOISE AGAIN FROM THE ENGINE AND ALSO NOT ACCELERATING PROPERLY. THEY TEST DROVE IT AND SAID THERE WAS NOTHING WRONG AND TO COME BACK IN 300 MORE MILES. THIS VEHICLE IS NOT SAFE TO DRIVE 300 MORE MILES DUE TO THE ACCELERATION ISSUES. I CALLED KIA CORPORATE AND THEY SAID THE DEALERSHIP KNOWS BEST. I AM FEARFUL OF DRIVING IT BECAUSE IT HAS ALREADY ALMOST CAUSED AN ACCIDENT ONCE.
Mfg Campaign: 11388266
Recall Date: Jan 15, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TEST DROVE THIS WITH 8K MILES, AND FOUND COOLANT IN THE ENGINE OIL, AND A EMPTY COOLANT RESERVOIR WITH 2.0 NON TURBO. PURCHASED A DIFFERENT 2020, WITH NO VISIBLE COOLANT IN OIL(NEW OIL) BUT VERY LOW COOLANT IN THE RESERVOIR WITH ONLY 5K MILES. ALSO A 2020 2.0 NON TURBO. POSSIBLE LINKED TREND OF ISSUES
Corrective Action:
TEST DROVE THIS WITH 8K MILES, AND FOUND COOLANT IN THE ENGINE OIL, AND A EMPTY COOLANT RESERVOIR WITH 2.0 NON TURBO. PURCHASED A DIFFERENT 2020, WITH NO VISIBLE COOLANT IN OIL(NEW OIL) BUT VERY LOW COOLANT IN THE RESERVOIR WITH ONLY 5K MILES. ALSO A 2020 2.0 NON TURBO. POSSIBLE LINKED TREND OF ISSUES
Additional Notes:
TEST DROVE THIS WITH 8K MILES, AND FOUND COOLANT IN THE ENGINE OIL, AND A EMPTY COOLANT RESERVOIR WITH 2.0 NON TURBO. PURCHASED A DIFFERENT 2020, WITH NO VISIBLE COOLANT IN OIL(NEW OIL) BUT VERY LOW COOLANT IN THE RESERVOIR WITH ONLY 5K MILES. ALSO A 2020 2.0 NON TURBO. POSSIBLE LINKED TREND OF ISSUES
Mfg Campaign: 11387357
Recall Date: Jan 10, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I STARTED EXPERIENCING SLIPPING UNDER THE 9K MILEAGE MARK WHILE ACCELERATING. RECENTLY AROUND 25K, WHILE GETTING AN OIL CHANGE, THE DEALERSHIP SAID THERE WAS AN UPDATE REQUIRED FOR THE TRANSMISSION THAT NEEDED TO BE LOADED TO THE COMPUTER. ABOUT 300 MILES AFTER THAT UPDATE, WHILE IN PARK, MY ENGINE SHUT OFF, FOLLOWED BY THE ENGINE LIGHT COMING ON, THEN THE OIL LIGHT AND THE BATTERY LIGHT. THIS HAS HAPPENED SEVERAL TIMES RECENTLY IN SEVERAL WEATHER CONDITIONS, AND AFTER SEVERAL DIFFERENT PREVIOUS DRIVING DISTANCES. I CALLED THE DEALERSHIP AND THEY WERE UNABLE TO RECREATE THE ISSUE. I BROUGHT IT BACK A FEW TIMES AND I RECREATED THE ISSUE AND THEY DOCUMENTED IT, BUT THEY WERE UNABLE TO GET A TECH TO COME OUT AND READ THE CODES. I BROUGHT IT BACK AGAIN AND THEY WERE STILL UNABLE TO LOCATE ANY ISSUES. I ASKED IF THEY HAD CHECKED THE TRANSMISSION, BUT THEY SAID THAT THEY HAD NOT. I RECEIVED A LETTER IN THE MAIL FROM KIA SAYING THAT THERE WAS A KNOWN ISSUE WITH THE TRANSMISSION AND THAT IF IT WAS TURNING OFF THE ENGINE THAT IT MAY NEED REPLACING. I CALLED THE DEALERSHIP AND LET THEM KNOW THAT I WANTED THEM TO VERIFY THERE WEREN'T SHAVINGS IN THE TRANSMISSION AS IT SHOULD HAVE BEEN ONE OF THE DIAGNOSTICS RUN. THEY SAID TO BRING IT BACK IN AND THEY WOULD HAVE THEIR TECHS RUN MORE TESTS. I AM STILL WAITING TO FIND OUT THE ISSUE.
Corrective Action:
I STARTED EXPERIENCING SLIPPING UNDER THE 9K MILEAGE MARK WHILE ACCELERATING. RECENTLY AROUND 25K, WHILE GETTING AN OIL CHANGE, THE DEALERSHIP SAID THERE WAS AN UPDATE REQUIRED FOR THE TRANSMISSION THAT NEEDED TO BE LOADED TO THE COMPUTER. ABOUT 300 MILES AFTER THAT UPDATE, WHILE IN PARK, MY ENGINE SHUT OFF, FOLLOWED BY THE ENGINE LIGHT COMING ON, THEN THE OIL LIGHT AND THE BATTERY LIGHT. THIS HAS HAPPENED SEVERAL TIMES RECENTLY IN SEVERAL WEATHER CONDITIONS, AND AFTER SEVERAL DIFFERENT PREVIOUS DRIVING DISTANCES. I CALLED THE DEALERSHIP AND THEY WERE UNABLE TO RECREATE THE ISSUE. I BROUGHT IT BACK A FEW TIMES AND I RECREATED THE ISSUE AND THEY DOCUMENTED IT, BUT THEY WERE UNABLE TO GET A TECH TO COME OUT AND READ THE CODES. I BROUGHT IT BACK AGAIN AND THEY WERE STILL UNABLE TO LOCATE ANY ISSUES. I ASKED IF THEY HAD CHECKED THE TRANSMISSION, BUT THEY SAID THAT THEY HAD NOT. I RECEIVED A LETTER IN THE MAIL FROM KIA SAYING THAT THERE WAS A KNOWN ISSUE WITH THE TRANSMISSION AND THAT IF IT WAS TURNING OFF THE ENGINE THAT IT MAY NEED REPLACING. I CALLED THE DEALERSHIP AND LET THEM KNOW THAT I WANTED THEM TO VERIFY THERE WEREN'T SHAVINGS IN THE TRANSMISSION AS IT SHOULD HAVE BEEN ONE OF THE DIAGNOSTICS RUN. THEY SAID TO BRING IT BACK IN AND THEY WOULD HAVE THEIR TECHS RUN MORE TESTS. I AM STILL WAITING TO FIND OUT THE ISSUE.
Additional Notes:
I STARTED EXPERIENCING SLIPPING UNDER THE 9K MILEAGE MARK WHILE ACCELERATING. RECENTLY AROUND 25K, WHILE GETTING AN OIL CHANGE, THE DEALERSHIP SAID THERE WAS AN UPDATE REQUIRED FOR THE TRANSMISSION THAT NEEDED TO BE LOADED TO THE COMPUTER. ABOUT 300 MILES AFTER THAT UPDATE, WHILE IN PARK, MY ENGINE SHUT OFF, FOLLOWED BY THE ENGINE LIGHT COMING ON, THEN THE OIL LIGHT AND THE BATTERY LIGHT. THIS HAS HAPPENED SEVERAL TIMES RECENTLY IN SEVERAL WEATHER CONDITIONS, AND AFTER SEVERAL DIFFERENT PREVIOUS DRIVING DISTANCES. I CALLED THE DEALERSHIP AND THEY WERE UNABLE TO RECREATE THE ISSUE. I BROUGHT IT BACK A FEW TIMES AND I RECREATED THE ISSUE AND THEY DOCUMENTED IT, BUT THEY WERE UNABLE TO GET A TECH TO COME OUT AND READ THE CODES. I BROUGHT IT BACK AGAIN AND THEY WERE STILL UNABLE TO LOCATE ANY ISSUES. I ASKED IF THEY HAD CHECKED THE TRANSMISSION, BUT THEY SAID THAT THEY HAD NOT. I RECEIVED A LETTER IN THE MAIL FROM KIA SAYING THAT THERE WAS A KNOWN ISSUE WITH THE TRANSMISSION AND THAT IF IT WAS TURNING OFF THE ENGINE THAT IT MAY NEED REPLACING. I CALLED THE DEALERSHIP AND LET THEM KNOW THAT I WANTED THEM TO VERIFY THERE WEREN'T SHAVINGS IN THE TRANSMISSION AS IT SHOULD HAVE BEEN ONE OF THE DIAGNOSTICS RUN. THEY SAID TO BRING IT BACK IN AND THEY WOULD HAVE THEIR TECHS RUN MORE TESTS. I AM STILL WAITING TO FIND OUT THE ISSUE.
Mfg Campaign: 11386767
Recall Date: Jan 6, 2021
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I STARTED EXPERIENCING SLIPPING UNDER THE 9K MILEAGE MARK WHILE ACCELERATING. RECENTLY AROUND 25K, WHILE GETTING AN OIL CHANGE, THE DEALERSHIP SAID THERE WAS AN UPDATE REQUIRED FOR THE TRANSMISSION THAT NEEDED TO BE LOADED TO THE COMPUTER. ABOUT 300 MILES AFTER THAT UPDATE, WHILE IN PARK, MY ENGINE SHUT OFF, FOLLOWED BY THE ENGINE LIGHT COMING ON, THEN THE OIL LIGHT AND THE BATTERY LIGHT. THIS HAS HAPPENED SEVERAL TIMES RECENTLY IN SEVERAL WEATHER CONDITIONS, AND AFTER SEVERAL DIFFERENT PREVIOUS DRIVING DISTANCES. I CALLED THE DEALERSHIP AND THEY WERE UNABLE TO RECREATE THE ISSUE. I BROUGHT IT BACK A FEW TIMES AND I RECREATED THE ISSUE AND THEY DOCUMENTED IT, BUT THEY WERE UNABLE TO GET A TECH TO COME OUT AND READ THE CODES. I BROUGHT IT BACK AGAIN AND THEY WERE STILL UNABLE TO LOCATE ANY ISSUES. I ASKED IF THEY HAD CHECKED THE TRANSMISSION, BUT THEY SAID THAT THEY HAD NOT. I RECEIVED A LETTER IN THE MAIL FROM KIA SAYING THAT THERE WAS A KNOWN ISSUE WITH THE TRANSMISSION AND THAT IF IT WAS TURNING OFF THE ENGINE THAT IT MAY NEED REPLACING. I CALLED THE DEALERSHIP AND LET THEM KNOW THAT I WANTED THEM TO VERIFY THERE WEREN'T SHAVINGS IN THE TRANSMISSION AS IT SHOULD HAVE BEEN ONE OF THE DIAGNOSTICS RUN. THEY SAID TO BRING IT BACK IN AND THEY WOULD HAVE THEIR TECHS RUN MORE TESTS. I AM STILL WAITING TO FIND OUT THE ISSUE.
Corrective Action:
I STARTED EXPERIENCING SLIPPING UNDER THE 9K MILEAGE MARK WHILE ACCELERATING. RECENTLY AROUND 25K, WHILE GETTING AN OIL CHANGE, THE DEALERSHIP SAID THERE WAS AN UPDATE REQUIRED FOR THE TRANSMISSION THAT NEEDED TO BE LOADED TO THE COMPUTER. ABOUT 300 MILES AFTER THAT UPDATE, WHILE IN PARK, MY ENGINE SHUT OFF, FOLLOWED BY THE ENGINE LIGHT COMING ON, THEN THE OIL LIGHT AND THE BATTERY LIGHT. THIS HAS HAPPENED SEVERAL TIMES RECENTLY IN SEVERAL WEATHER CONDITIONS, AND AFTER SEVERAL DIFFERENT PREVIOUS DRIVING DISTANCES. I CALLED THE DEALERSHIP AND THEY WERE UNABLE TO RECREATE THE ISSUE. I BROUGHT IT BACK A FEW TIMES AND I RECREATED THE ISSUE AND THEY DOCUMENTED IT, BUT THEY WERE UNABLE TO GET A TECH TO COME OUT AND READ THE CODES. I BROUGHT IT BACK AGAIN AND THEY WERE STILL UNABLE TO LOCATE ANY ISSUES. I ASKED IF THEY HAD CHECKED THE TRANSMISSION, BUT THEY SAID THAT THEY HAD NOT. I RECEIVED A LETTER IN THE MAIL FROM KIA SAYING THAT THERE WAS A KNOWN ISSUE WITH THE TRANSMISSION AND THAT IF IT WAS TURNING OFF THE ENGINE THAT IT MAY NEED REPLACING. I CALLED THE DEALERSHIP AND LET THEM KNOW THAT I WANTED THEM TO VERIFY THERE WEREN'T SHAVINGS IN THE TRANSMISSION AS IT SHOULD HAVE BEEN ONE OF THE DIAGNOSTICS RUN. THEY SAID TO BRING IT BACK IN AND THEY WOULD HAVE THEIR TECHS RUN MORE TESTS. I AM STILL WAITING TO FIND OUT THE ISSUE.
Additional Notes:
I STARTED EXPERIENCING SLIPPING UNDER THE 9K MILEAGE MARK WHILE ACCELERATING. RECENTLY AROUND 25K, WHILE GETTING AN OIL CHANGE, THE DEALERSHIP SAID THERE WAS AN UPDATE REQUIRED FOR THE TRANSMISSION THAT NEEDED TO BE LOADED TO THE COMPUTER. ABOUT 300 MILES AFTER THAT UPDATE, WHILE IN PARK, MY ENGINE SHUT OFF, FOLLOWED BY THE ENGINE LIGHT COMING ON, THEN THE OIL LIGHT AND THE BATTERY LIGHT. THIS HAS HAPPENED SEVERAL TIMES RECENTLY IN SEVERAL WEATHER CONDITIONS, AND AFTER SEVERAL DIFFERENT PREVIOUS DRIVING DISTANCES. I CALLED THE DEALERSHIP AND THEY WERE UNABLE TO RECREATE THE ISSUE. I BROUGHT IT BACK A FEW TIMES AND I RECREATED THE ISSUE AND THEY DOCUMENTED IT, BUT THEY WERE UNABLE TO GET A TECH TO COME OUT AND READ THE CODES. I BROUGHT IT BACK AGAIN AND THEY WERE STILL UNABLE TO LOCATE ANY ISSUES. I ASKED IF THEY HAD CHECKED THE TRANSMISSION, BUT THEY SAID THAT THEY HAD NOT. I RECEIVED A LETTER IN THE MAIL FROM KIA SAYING THAT THERE WAS A KNOWN ISSUE WITH THE TRANSMISSION AND THAT IF IT WAS TURNING OFF THE ENGINE THAT IT MAY NEED REPLACING. I CALLED THE DEALERSHIP AND LET THEM KNOW THAT I WANTED THEM TO VERIFY THERE WEREN'T SHAVINGS IN THE TRANSMISSION AS IT SHOULD HAVE BEEN ONE OF THE DIAGNOSTICS RUN. THEY SAID TO BRING IT BACK IN AND THEY WOULD HAVE THEIR TECHS RUN MORE TESTS. I AM STILL WAITING TO FIND OUT THE ISSUE.
Mfg Campaign: 11386767
Recall Date: Jan 6, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TODAY WHILE DRIVING HOME. MY 2020 KIA SOUL HIT 23000 MILES. SHORTLY AFTER AS I WAS ON HIGHWAY ON WAY HOME STILL. MY VEHICLE STARTED SPUTTERING LIKE BAD GAS. THEN STARTED JERKING AND RPMS KEPT REVVING UP EVEN THOU I WASNT PUSHING ON GAS ANY HARDER.ABOUT 27MILES FROM HOME RPMS SHOT UP AND CAR STARTED SLOWING DOWN. QUICKLY PULLED OVER. SO I PUT IN PARK THE SHIFTED TO DRIVE AGAIN TRIED TO GIVE LIL GAS BUT CAR DIDNT MOVE HAD TO GET TOWED HOME.
Corrective Action:
TODAY WHILE DRIVING HOME. MY 2020 KIA SOUL HIT 23000 MILES. SHORTLY AFTER AS I WAS ON HIGHWAY ON WAY HOME STILL. MY VEHICLE STARTED SPUTTERING LIKE BAD GAS. THEN STARTED JERKING AND RPMS KEPT REVVING UP EVEN THOU I WASNT PUSHING ON GAS ANY HARDER.ABOUT 27MILES FROM HOME RPMS SHOT UP AND CAR STARTED SLOWING DOWN. QUICKLY PULLED OVER. SO I PUT IN PARK THE SHIFTED TO DRIVE AGAIN TRIED TO GIVE LIL GAS BUT CAR DIDNT MOVE HAD TO GET TOWED HOME.
Additional Notes:
TODAY WHILE DRIVING HOME. MY 2020 KIA SOUL HIT 23000 MILES. SHORTLY AFTER AS I WAS ON HIGHWAY ON WAY HOME STILL. MY VEHICLE STARTED SPUTTERING LIKE BAD GAS. THEN STARTED JERKING AND RPMS KEPT REVVING UP EVEN THOU I WASNT PUSHING ON GAS ANY HARDER.ABOUT 27MILES FROM HOME RPMS SHOT UP AND CAR STARTED SLOWING DOWN. QUICKLY PULLED OVER. SO I PUT IN PARK THE SHIFTED TO DRIVE AGAIN TRIED TO GIVE LIL GAS BUT CAR DIDNT MOVE HAD TO GET TOWED HOME.
Mfg Campaign: 11384890
Recall Date: Dec 24, 2020
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TODAY WHILE DRIVING HOME. MY 2020 KIA SOUL HIT 23000 MILES. SHORTLY AFTER AS I WAS ON HIGHWAY ON WAY HOME STILL. MY VEHICLE STARTED SPUTTERING LIKE BAD GAS. THEN STARTED JERKING AND RPMS KEPT REVVING UP EVEN THOU I WASNT PUSHING ON GAS ANY HARDER.ABOUT 27MILES FROM HOME RPMS SHOT UP AND CAR STARTED SLOWING DOWN. QUICKLY PULLED OVER. SO I PUT IN PARK THE SHIFTED TO DRIVE AGAIN TRIED TO GIVE LIL GAS BUT CAR DIDNT MOVE HAD TO GET TOWED HOME.
Corrective Action:
TODAY WHILE DRIVING HOME. MY 2020 KIA SOUL HIT 23000 MILES. SHORTLY AFTER AS I WAS ON HIGHWAY ON WAY HOME STILL. MY VEHICLE STARTED SPUTTERING LIKE BAD GAS. THEN STARTED JERKING AND RPMS KEPT REVVING UP EVEN THOU I WASNT PUSHING ON GAS ANY HARDER.ABOUT 27MILES FROM HOME RPMS SHOT UP AND CAR STARTED SLOWING DOWN. QUICKLY PULLED OVER. SO I PUT IN PARK THE SHIFTED TO DRIVE AGAIN TRIED TO GIVE LIL GAS BUT CAR DIDNT MOVE HAD TO GET TOWED HOME.
Additional Notes:
TODAY WHILE DRIVING HOME. MY 2020 KIA SOUL HIT 23000 MILES. SHORTLY AFTER AS I WAS ON HIGHWAY ON WAY HOME STILL. MY VEHICLE STARTED SPUTTERING LIKE BAD GAS. THEN STARTED JERKING AND RPMS KEPT REVVING UP EVEN THOU I WASNT PUSHING ON GAS ANY HARDER.ABOUT 27MILES FROM HOME RPMS SHOT UP AND CAR STARTED SLOWING DOWN. QUICKLY PULLED OVER. SO I PUT IN PARK THE SHIFTED TO DRIVE AGAIN TRIED TO GIVE LIL GAS BUT CAR DIDNT MOVE HAD TO GET TOWED HOME.
Mfg Campaign: 11384890
Recall Date: Dec 24, 2020
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TODAY WHILE DRIVING HOME. MY 2020 KIA SOUL HIT 23000 MILES. SHORTLY AFTER AS I WAS ON HIGHWAY ON WAY HOME STILL. MY VEHICLE STARTED SPUTTERING LIKE BAD GAS. THEN STARTED JERKING AND RPMS KEPT REVVING UP EVEN THOU I WASNT PUSHING ON GAS ANY HARDER.ABOUT 27MILES FROM HOME RPMS SHOT UP AND CAR STARTED SLOWING DOWN. QUICKLY PULLED OVER. SO I PUT IN PARK THE SHIFTED TO DRIVE AGAIN TRIED TO GIVE LIL GAS BUT CAR DIDNT MOVE HAD TO GET TOWED HOME.
Corrective Action:
TODAY WHILE DRIVING HOME. MY 2020 KIA SOUL HIT 23000 MILES. SHORTLY AFTER AS I WAS ON HIGHWAY ON WAY HOME STILL. MY VEHICLE STARTED SPUTTERING LIKE BAD GAS. THEN STARTED JERKING AND RPMS KEPT REVVING UP EVEN THOU I WASNT PUSHING ON GAS ANY HARDER.ABOUT 27MILES FROM HOME RPMS SHOT UP AND CAR STARTED SLOWING DOWN. QUICKLY PULLED OVER. SO I PUT IN PARK THE SHIFTED TO DRIVE AGAIN TRIED TO GIVE LIL GAS BUT CAR DIDNT MOVE HAD TO GET TOWED HOME.
Additional Notes:
TODAY WHILE DRIVING HOME. MY 2020 KIA SOUL HIT 23000 MILES. SHORTLY AFTER AS I WAS ON HIGHWAY ON WAY HOME STILL. MY VEHICLE STARTED SPUTTERING LIKE BAD GAS. THEN STARTED JERKING AND RPMS KEPT REVVING UP EVEN THOU I WASNT PUSHING ON GAS ANY HARDER.ABOUT 27MILES FROM HOME RPMS SHOT UP AND CAR STARTED SLOWING DOWN. QUICKLY PULLED OVER. SO I PUT IN PARK THE SHIFTED TO DRIVE AGAIN TRIED TO GIVE LIL GAS BUT CAR DIDNT MOVE HAD TO GET TOWED HOME.
Mfg Campaign: 11384890
Recall Date: Dec 24, 2020
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I STOPPED AT STOP SIGN AND THE CAR SHUT OFF AND MADE A DING SOUND BUT RADIO NEVER DISCONNECTED. NOT THE USUAL SHUT OFF THIS WAS DIFFERENT. THEN IT STARTED BUT IT MADE AN UNUSUAL DING SOUND. PLUS, SOUNDS LIKE THE TRANSMISSION IS DRAGGING IT WAS A RECALL AND I TOOK THE CAR BACK FOR MAINTENANCE AND NOW IT'S DOING SAME THING AGAIN PLUS THIS TIME IT WAS WHINING FOR ABOUT 10 SECONDS WHILE I WAS DRIVING.
Corrective Action:
I STOPPED AT STOP SIGN AND THE CAR SHUT OFF AND MADE A DING SOUND BUT RADIO NEVER DISCONNECTED. NOT THE USUAL SHUT OFF THIS WAS DIFFERENT. THEN IT STARTED BUT IT MADE AN UNUSUAL DING SOUND. PLUS, SOUNDS LIKE THE TRANSMISSION IS DRAGGING IT WAS A RECALL AND I TOOK THE CAR BACK FOR MAINTENANCE AND NOW IT'S DOING SAME THING AGAIN PLUS THIS TIME IT WAS WHINING FOR ABOUT 10 SECONDS WHILE I WAS DRIVING.
Additional Notes:
I STOPPED AT STOP SIGN AND THE CAR SHUT OFF AND MADE A DING SOUND BUT RADIO NEVER DISCONNECTED. NOT THE USUAL SHUT OFF THIS WAS DIFFERENT. THEN IT STARTED BUT IT MADE AN UNUSUAL DING SOUND. PLUS, SOUNDS LIKE THE TRANSMISSION IS DRAGGING IT WAS A RECALL AND I TOOK THE CAR BACK FOR MAINTENANCE AND NOW IT'S DOING SAME THING AGAIN PLUS THIS TIME IT WAS WHINING FOR ABOUT 10 SECONDS WHILE I WAS DRIVING.
Mfg Campaign: 11384024
Recall Date: Dec 18, 2020
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I STOPPED AT STOP SIGN AND THE CAR SHUT OFF AND MADE A DING SOUND BUT RADIO NEVER DISCONNECTED. NOT THE USUAL SHUT OFF THIS WAS DIFFERENT. THEN IT STARTED BUT IT MADE AN UNUSUAL DING SOUND. PLUS, SOUNDS LIKE THE TRANSMISSION IS DRAGGING IT WAS A RECALL AND I TOOK THE CAR BACK FOR MAINTENANCE AND NOW IT'S DOING SAME THING AGAIN PLUS THIS TIME IT WAS WHINING FOR ABOUT 10 SECONDS WHILE I WAS DRIVING.
Corrective Action:
I STOPPED AT STOP SIGN AND THE CAR SHUT OFF AND MADE A DING SOUND BUT RADIO NEVER DISCONNECTED. NOT THE USUAL SHUT OFF THIS WAS DIFFERENT. THEN IT STARTED BUT IT MADE AN UNUSUAL DING SOUND. PLUS, SOUNDS LIKE THE TRANSMISSION IS DRAGGING IT WAS A RECALL AND I TOOK THE CAR BACK FOR MAINTENANCE AND NOW IT'S DOING SAME THING AGAIN PLUS THIS TIME IT WAS WHINING FOR ABOUT 10 SECONDS WHILE I WAS DRIVING.
Additional Notes:
I STOPPED AT STOP SIGN AND THE CAR SHUT OFF AND MADE A DING SOUND BUT RADIO NEVER DISCONNECTED. NOT THE USUAL SHUT OFF THIS WAS DIFFERENT. THEN IT STARTED BUT IT MADE AN UNUSUAL DING SOUND. PLUS, SOUNDS LIKE THE TRANSMISSION IS DRAGGING IT WAS A RECALL AND I TOOK THE CAR BACK FOR MAINTENANCE AND NOW IT'S DOING SAME THING AGAIN PLUS THIS TIME IT WAS WHINING FOR ABOUT 10 SECONDS WHILE I WAS DRIVING.
Mfg Campaign: 11384024
Recall Date: Dec 18, 2020
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I STOPPED AT STOP SIGN AND THE CAR SHUT OFF AND MADE A DING SOUND BUT RADIO NEVER DISCONNECTED. NOT THE USUAL SHUT OFF THIS WAS DIFFERENT. THEN IT STARTED BUT IT MADE AN UNUSUAL DING SOUND. PLUS, SOUNDS LIKE THE TRANSMISSION IS DRAGGING IT WAS A RECALL AND I TOOK THE CAR BACK FOR MAINTENANCE AND NOW IT'S DOING SAME THING AGAIN PLUS THIS TIME IT WAS WHINING FOR ABOUT 10 SECONDS WHILE I WAS DRIVING.
Corrective Action:
I STOPPED AT STOP SIGN AND THE CAR SHUT OFF AND MADE A DING SOUND BUT RADIO NEVER DISCONNECTED. NOT THE USUAL SHUT OFF THIS WAS DIFFERENT. THEN IT STARTED BUT IT MADE AN UNUSUAL DING SOUND. PLUS, SOUNDS LIKE THE TRANSMISSION IS DRAGGING IT WAS A RECALL AND I TOOK THE CAR BACK FOR MAINTENANCE AND NOW IT'S DOING SAME THING AGAIN PLUS THIS TIME IT WAS WHINING FOR ABOUT 10 SECONDS WHILE I WAS DRIVING.
Additional Notes:
I STOPPED AT STOP SIGN AND THE CAR SHUT OFF AND MADE A DING SOUND BUT RADIO NEVER DISCONNECTED. NOT THE USUAL SHUT OFF THIS WAS DIFFERENT. THEN IT STARTED BUT IT MADE AN UNUSUAL DING SOUND. PLUS, SOUNDS LIKE THE TRANSMISSION IS DRAGGING IT WAS A RECALL AND I TOOK THE CAR BACK FOR MAINTENANCE AND NOW IT'S DOING SAME THING AGAIN PLUS THIS TIME IT WAS WHINING FOR ABOUT 10 SECONDS WHILE I WAS DRIVING.
Mfg Campaign: 11384024
Recall Date: Dec 18, 2020
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
OUR KIA SOUL 2020 HAS SOME FAILURE RELATED TO THE AUTO STOP FEATURE (ISG). STARTING AT ABOUT 3000 MILES, THE CAR GROANS AS IT COMES OUT OF AUTO STOP, WITH THE NOISE COMING FROM THE FRONT LEFT. KIA CORPORATE DOES NOT ACKNOWLEDGE THIS AS A REPEATED ISSUE, THOUGH THERE ARE MANY FORUMS ONLINE RECORDING THIS EXACT PROBLEM AROUND THIS MILEAGE. THERE SEEMS TO BE NO CONSENSUS ON THE REPAIR, AND NO CONSENSUS ON WHETHER IT IS SAFE TO DRIVE. IF THE AUTO STOP (ISG) FEATURE IS DISABLED, THE NOISE DOES NOT HAPPEN. MORE ACCOUNTS CAN BE FOUND HERE: HTTPS://WWW.KIASOULFORUMS.COM/THREADS/ENGINE-GRINDS-WHEN-COMING-OUT-OF-THE-AUTO-START-STOP.116042/ A VIDEO WITH THE SAME NOISE CAN BE FOUND HERE: HTTPS://YOUTU.BE/1TA6BH6ZPU8 THIS UNNERVING NOISE OCCURS AFTER ABOUT 10 MINUTES OF DRIVING (NO NOISE PRIOR TO THAT).
Corrective Action:
OUR KIA SOUL 2020 HAS SOME FAILURE RELATED TO THE AUTO STOP FEATURE (ISG). STARTING AT ABOUT 3000 MILES, THE CAR GROANS AS IT COMES OUT OF AUTO STOP, WITH THE NOISE COMING FROM THE FRONT LEFT. KIA CORPORATE DOES NOT ACKNOWLEDGE THIS AS A REPEATED ISSUE, THOUGH THERE ARE MANY FORUMS ONLINE RECORDING THIS EXACT PROBLEM AROUND THIS MILEAGE. THERE SEEMS TO BE NO CONSENSUS ON THE REPAIR, AND NO CONSENSUS ON WHETHER IT IS SAFE TO DRIVE. IF THE AUTO STOP (ISG) FEATURE IS DISABLED, THE NOISE DOES NOT HAPPEN. MORE ACCOUNTS CAN BE FOUND HERE: HTTPS://WWW.KIASOULFORUMS.COM/THREADS/ENGINE-GRINDS-WHEN-COMING-OUT-OF-THE-AUTO-START-STOP.116042/ A VIDEO WITH THE SAME NOISE CAN BE FOUND HERE: HTTPS://YOUTU.BE/1TA6BH6ZPU8 THIS UNNERVING NOISE OCCURS AFTER ABOUT 10 MINUTES OF DRIVING (NO NOISE PRIOR TO THAT).
Additional Notes:
OUR KIA SOUL 2020 HAS SOME FAILURE RELATED TO THE AUTO STOP FEATURE (ISG). STARTING AT ABOUT 3000 MILES, THE CAR GROANS AS IT COMES OUT OF AUTO STOP, WITH THE NOISE COMING FROM THE FRONT LEFT. KIA CORPORATE DOES NOT ACKNOWLEDGE THIS AS A REPEATED ISSUE, THOUGH THERE ARE MANY FORUMS ONLINE RECORDING THIS EXACT PROBLEM AROUND THIS MILEAGE. THERE SEEMS TO BE NO CONSENSUS ON THE REPAIR, AND NO CONSENSUS ON WHETHER IT IS SAFE TO DRIVE. IF THE AUTO STOP (ISG) FEATURE IS DISABLED, THE NOISE DOES NOT HAPPEN. MORE ACCOUNTS CAN BE FOUND HERE: HTTPS://WWW.KIASOULFORUMS.COM/THREADS/ENGINE-GRINDS-WHEN-COMING-OUT-OF-THE-AUTO-START-STOP.116042/ A VIDEO WITH THE SAME NOISE CAN BE FOUND HERE: HTTPS://YOUTU.BE/1TA6BH6ZPU8 THIS UNNERVING NOISE OCCURS AFTER ABOUT 10 MINUTES OF DRIVING (NO NOISE PRIOR TO THAT).
Mfg Campaign: 11382945
Recall Date: Dec 10, 2020
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
OUR KIA SOUL 2020 HAS SOME FAILURE RELATED TO THE AUTO STOP FEATURE (ISG). STARTING AT ABOUT 3000 MILES, THE CAR GROANS AS IT COMES OUT OF AUTO STOP, WITH THE NOISE COMING FROM THE FRONT LEFT. KIA CORPORATE DOES NOT ACKNOWLEDGE THIS AS A REPEATED ISSUE, THOUGH THERE ARE MANY FORUMS ONLINE RECORDING THIS EXACT PROBLEM AROUND THIS MILEAGE. THERE SEEMS TO BE NO CONSENSUS ON THE REPAIR, AND NO CONSENSUS ON WHETHER IT IS SAFE TO DRIVE. IF THE AUTO STOP (ISG) FEATURE IS DISABLED, THE NOISE DOES NOT HAPPEN. MORE ACCOUNTS CAN BE FOUND HERE: HTTPS://WWW.KIASOULFORUMS.COM/THREADS/ENGINE-GRINDS-WHEN-COMING-OUT-OF-THE-AUTO-START-STOP.116042/ A VIDEO WITH THE SAME NOISE CAN BE FOUND HERE: HTTPS://YOUTU.BE/1TA6BH6ZPU8 THIS UNNERVING NOISE OCCURS AFTER ABOUT 10 MINUTES OF DRIVING (NO NOISE PRIOR TO THAT).
Corrective Action:
OUR KIA SOUL 2020 HAS SOME FAILURE RELATED TO THE AUTO STOP FEATURE (ISG). STARTING AT ABOUT 3000 MILES, THE CAR GROANS AS IT COMES OUT OF AUTO STOP, WITH THE NOISE COMING FROM THE FRONT LEFT. KIA CORPORATE DOES NOT ACKNOWLEDGE THIS AS A REPEATED ISSUE, THOUGH THERE ARE MANY FORUMS ONLINE RECORDING THIS EXACT PROBLEM AROUND THIS MILEAGE. THERE SEEMS TO BE NO CONSENSUS ON THE REPAIR, AND NO CONSENSUS ON WHETHER IT IS SAFE TO DRIVE. IF THE AUTO STOP (ISG) FEATURE IS DISABLED, THE NOISE DOES NOT HAPPEN. MORE ACCOUNTS CAN BE FOUND HERE: HTTPS://WWW.KIASOULFORUMS.COM/THREADS/ENGINE-GRINDS-WHEN-COMING-OUT-OF-THE-AUTO-START-STOP.116042/ A VIDEO WITH THE SAME NOISE CAN BE FOUND HERE: HTTPS://YOUTU.BE/1TA6BH6ZPU8 THIS UNNERVING NOISE OCCURS AFTER ABOUT 10 MINUTES OF DRIVING (NO NOISE PRIOR TO THAT).
Additional Notes:
OUR KIA SOUL 2020 HAS SOME FAILURE RELATED TO THE AUTO STOP FEATURE (ISG). STARTING AT ABOUT 3000 MILES, THE CAR GROANS AS IT COMES OUT OF AUTO STOP, WITH THE NOISE COMING FROM THE FRONT LEFT. KIA CORPORATE DOES NOT ACKNOWLEDGE THIS AS A REPEATED ISSUE, THOUGH THERE ARE MANY FORUMS ONLINE RECORDING THIS EXACT PROBLEM AROUND THIS MILEAGE. THERE SEEMS TO BE NO CONSENSUS ON THE REPAIR, AND NO CONSENSUS ON WHETHER IT IS SAFE TO DRIVE. IF THE AUTO STOP (ISG) FEATURE IS DISABLED, THE NOISE DOES NOT HAPPEN. MORE ACCOUNTS CAN BE FOUND HERE: HTTPS://WWW.KIASOULFORUMS.COM/THREADS/ENGINE-GRINDS-WHEN-COMING-OUT-OF-THE-AUTO-START-STOP.116042/ A VIDEO WITH THE SAME NOISE CAN BE FOUND HERE: HTTPS://YOUTU.BE/1TA6BH6ZPU8 THIS UNNERVING NOISE OCCURS AFTER ABOUT 10 MINUTES OF DRIVING (NO NOISE PRIOR TO THAT).
Mfg Campaign: 11382945
Recall Date: Dec 10, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
BOUGHT NEW IN FEBRUARY 2020, AS I WAS COMING HOME DOWN CITY STREETS, FROM WORK IN OCTOBER 2020, I NOTICE A KNOCKING PINGING RATTLING NOISE COMING FROM THE THE ENGINE COMPARTMENT.. WHEN I GOT HOME THE NOISE BECAME LOUDER AND I IMMEDIATELY CALLED KIA OF PALM SPRINGS CA TO TAKE IT IN. THEY TOLD ME AN APPOINTMENT WOULD TAKE WEEKS TO TAKE IN OR DROP OFF AND WOULD TAKE ABOUT 4 DAYS TO TAKE A LOOK AT IT. I DECIDED TO DROP IT OFF AS THE CAR WAS STILL MOVABLE, DROPPED IT OF WITH NO APPOINTMENT. THE DEALER CALLED ME ABOUT A WEEK LATER AND COULD NOT FIND A REASON FOR THE NOISE AND WOULD KEEP CHECKING. ABOUT ANOTHER WEEK INTO THE ISSUE WE WERE TOLD THE ENGINE FAILED AND WOULD HAVE TO BE REPLACED. TO DATE, AND WOULD TAKE 3 TO 4 WEEKS TO RECEIVE A NEW ENGINE AND ANOTHER 2 WEEKS FOR INSTALLATION. WE ARE NOW IN DECEMBER AND HAVE NO CAR AND HAVE HAD TO MAKE MONTHLY PAYMENTS ON OUR CAR LOAN. I HAVE COMPLAINED DIRECTLY TO KIA MOTORS AND EVERY TIME I HAVE CALLED THEY SEEM TO NOT BE ABLE TO SATISFY OUR COMPLAINT AND THEY KEEP PASSING THE BUCK TELLING ME THAT MY CASE WILL HAVE TO BE ESCALATED TO A HIGHER AND DIFFERENT DEPARTMENT BECAUSE NO ONE HAS AUTHORITY TO MAKE DECISION UNLESS WE GO THRU THEIR PROCESS OF ESCALATION AND EACH TIME SAY THEY WILL CALL ME AND I HAVE TO CALL THEM. I AM VERY UNHAPPY WITH THIS SITUATION AND REGRET HAVING BOUGHT THIS VEHICLE.
Corrective Action:
BOUGHT NEW IN FEBRUARY 2020, AS I WAS COMING HOME DOWN CITY STREETS, FROM WORK IN OCTOBER 2020, I NOTICE A KNOCKING PINGING RATTLING NOISE COMING FROM THE THE ENGINE COMPARTMENT.. WHEN I GOT HOME THE NOISE BECAME LOUDER AND I IMMEDIATELY CALLED KIA OF PALM SPRINGS CA TO TAKE IT IN. THEY TOLD ME AN APPOINTMENT WOULD TAKE WEEKS TO TAKE IN OR DROP OFF AND WOULD TAKE ABOUT 4 DAYS TO TAKE A LOOK AT IT. I DECIDED TO DROP IT OFF AS THE CAR WAS STILL MOVABLE, DROPPED IT OF WITH NO APPOINTMENT. THE DEALER CALLED ME ABOUT A WEEK LATER AND COULD NOT FIND A REASON FOR THE NOISE AND WOULD KEEP CHECKING. ABOUT ANOTHER WEEK INTO THE ISSUE WE WERE TOLD THE ENGINE FAILED AND WOULD HAVE TO BE REPLACED. TO DATE, AND WOULD TAKE 3 TO 4 WEEKS TO RECEIVE A NEW ENGINE AND ANOTHER 2 WEEKS FOR INSTALLATION. WE ARE NOW IN DECEMBER AND HAVE NO CAR AND HAVE HAD TO MAKE MONTHLY PAYMENTS ON OUR CAR LOAN. I HAVE COMPLAINED DIRECTLY TO KIA MOTORS AND EVERY TIME I HAVE CALLED THEY SEEM TO NOT BE ABLE TO SATISFY OUR COMPLAINT AND THEY KEEP PASSING THE BUCK TELLING ME THAT MY CASE WILL HAVE TO BE ESCALATED TO A HIGHER AND DIFFERENT DEPARTMENT BECAUSE NO ONE HAS AUTHORITY TO MAKE DECISION UNLESS WE GO THRU THEIR PROCESS OF ESCALATION AND EACH TIME SAY THEY WILL CALL ME AND I HAVE TO CALL THEM. I AM VERY UNHAPPY WITH THIS SITUATION AND REGRET HAVING BOUGHT THIS VEHICLE.
Additional Notes:
BOUGHT NEW IN FEBRUARY 2020, AS I WAS COMING HOME DOWN CITY STREETS, FROM WORK IN OCTOBER 2020, I NOTICE A KNOCKING PINGING RATTLING NOISE COMING FROM THE THE ENGINE COMPARTMENT.. WHEN I GOT HOME THE NOISE BECAME LOUDER AND I IMMEDIATELY CALLED KIA OF PALM SPRINGS CA TO TAKE IT IN. THEY TOLD ME AN APPOINTMENT WOULD TAKE WEEKS TO TAKE IN OR DROP OFF AND WOULD TAKE ABOUT 4 DAYS TO TAKE A LOOK AT IT. I DECIDED TO DROP IT OFF AS THE CAR WAS STILL MOVABLE, DROPPED IT OF WITH NO APPOINTMENT. THE DEALER CALLED ME ABOUT A WEEK LATER AND COULD NOT FIND A REASON FOR THE NOISE AND WOULD KEEP CHECKING. ABOUT ANOTHER WEEK INTO THE ISSUE WE WERE TOLD THE ENGINE FAILED AND WOULD HAVE TO BE REPLACED. TO DATE, AND WOULD TAKE 3 TO 4 WEEKS TO RECEIVE A NEW ENGINE AND ANOTHER 2 WEEKS FOR INSTALLATION. WE ARE NOW IN DECEMBER AND HAVE NO CAR AND HAVE HAD TO MAKE MONTHLY PAYMENTS ON OUR CAR LOAN. I HAVE COMPLAINED DIRECTLY TO KIA MOTORS AND EVERY TIME I HAVE CALLED THEY SEEM TO NOT BE ABLE TO SATISFY OUR COMPLAINT AND THEY KEEP PASSING THE BUCK TELLING ME THAT MY CASE WILL HAVE TO BE ESCALATED TO A HIGHER AND DIFFERENT DEPARTMENT BECAUSE NO ONE HAS AUTHORITY TO MAKE DECISION UNLESS WE GO THRU THEIR PROCESS OF ESCALATION AND EACH TIME SAY THEY WILL CALL ME AND I HAVE TO CALL THEM. I AM VERY UNHAPPY WITH THIS SITUATION AND REGRET HAVING BOUGHT THIS VEHICLE.
Mfg Campaign: 11378095
Recall Date: Dec 6, 2020
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