Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2016-2018 K900 and 2014-2016 Sportage vehicles. The Hydraulic Electronic Control Unit (HECU) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC227
Recall Date: Feb 2, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Consumer Complaints
171 ComplaintsKia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
When coming to a stop and brake applied car starts to vibrate. Local mechanic who looked at the vehicle believes it's the torque converter. The miles are high but it's under a the recall new engine, which technically has only approximately 60k.
Corrective Action:
When coming to a stop and brake applied car starts to vibrate. Local mechanic who looked at the vehicle believes it's the torque converter. The miles are high but it's under a the recall new engine, which technically has only approximately 60k.
Additional Notes:
When coming to a stop and brake applied car starts to vibrate. Local mechanic who looked at the vehicle believes it's the torque converter. The miles are high but it's under a the recall new engine, which technically has only approximately 60k.
Mfg Campaign: 11561565
Recall Date: Dec 22, 2023
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
When coming to a stop and brake applied car starts to vibrate. Local mechanic who looked at the vehicle believes it's the torque converter. The miles are high but it's under a the recall new engine, which technically has only approximately 60k.
Corrective Action:
When coming to a stop and brake applied car starts to vibrate. Local mechanic who looked at the vehicle believes it's the torque converter. The miles are high but it's under a the recall new engine, which technically has only approximately 60k.
Additional Notes:
When coming to a stop and brake applied car starts to vibrate. Local mechanic who looked at the vehicle believes it's the torque converter. The miles are high but it's under a the recall new engine, which technically has only approximately 60k.
Mfg Campaign: 11561565
Recall Date: Dec 22, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When coming to a stop and brake applied car starts to vibrate. Local mechanic who looked at the vehicle believes it's the torque converter. The miles are high but it's under a the recall new engine, which technically has only approximately 60k.
Corrective Action:
When coming to a stop and brake applied car starts to vibrate. Local mechanic who looked at the vehicle believes it's the torque converter. The miles are high but it's under a the recall new engine, which technically has only approximately 60k.
Additional Notes:
When coming to a stop and brake applied car starts to vibrate. Local mechanic who looked at the vehicle believes it's the torque converter. The miles are high but it's under a the recall new engine, which technically has only approximately 60k.
Mfg Campaign: 11561565
Recall Date: Dec 22, 2023
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Blind spot. Numerous times the driver mirror is large and close to the window /door frame causing a huge blind spot as to where I've almost hit people crossing in a crosswalk, mostly by making a left turn.
Corrective Action:
Blind spot. Numerous times the driver mirror is large and close to the window /door frame causing a huge blind spot as to where I've almost hit people crossing in a crosswalk, mostly by making a left turn.
Additional Notes:
Blind spot. Numerous times the driver mirror is large and close to the window /door frame causing a huge blind spot as to where I've almost hit people crossing in a crosswalk, mostly by making a left turn.
Mfg Campaign: 11559800
Recall Date: Dec 12, 2023
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Blind spot. Numerous times the driver mirror is large and close to the window /door frame causing a huge blind spot as to where I've almost hit people crossing in a crosswalk, mostly by making a left turn.
Corrective Action:
Blind spot. Numerous times the driver mirror is large and close to the window /door frame causing a huge blind spot as to where I've almost hit people crossing in a crosswalk, mostly by making a left turn.
Additional Notes:
Blind spot. Numerous times the driver mirror is large and close to the window /door frame causing a huge blind spot as to where I've almost hit people crossing in a crosswalk, mostly by making a left turn.
Mfg Campaign: 11559800
Recall Date: Dec 12, 2023
Kia America, Inc.
Defect Description:
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Potential Consequences:
Blind spot. Numerous times the driver mirror is large and close to the window /door frame causing a huge blind spot as to where I've almost hit people crossing in a crosswalk, mostly by making a left turn.
Corrective Action:
Blind spot. Numerous times the driver mirror is large and close to the window /door frame causing a huge blind spot as to where I've almost hit people crossing in a crosswalk, mostly by making a left turn.
Additional Notes:
Blind spot. Numerous times the driver mirror is large and close to the window /door frame causing a huge blind spot as to where I've almost hit people crossing in a crosswalk, mostly by making a left turn.
Mfg Campaign: 11559800
Recall Date: Dec 12, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle recall was addressed, yet problem persisted which was an engine oil leak/burn. Oil continued to leak/burn and caused engine problems. Cylinder 1 misfire was most recent, lost of acceleration, a/c failure, burning of engine coolant. All regular maintenance has been performed, 2nd set of new spark plugs within 12 months were installed a week ago. I have spent over $500 in the last few months alone trying to "maintain" my vehicle. Mechanic also stated these failures could lead to catalytic converter damage/failure. I have asked dealership & Kia separately to facilitate this repair before total failure to ensure my safety. They refused. Vehicle finally had the engine failure while driving in the center lane at highway speed on I95, this put my life in danger and Kia did not seem to think that was important. My vehicle had to be towed to a dealership at my expense, a rental car is at my expense and I have no ETA on when it would even go through diagnostic testing. I feel that Kia owes me a full system repair and ensures that the vehicle is up to date and safe to drive.
Corrective Action:
Vehicle recall was addressed, yet problem persisted which was an engine oil leak/burn. Oil continued to leak/burn and caused engine problems. Cylinder 1 misfire was most recent, lost of acceleration, a/c failure, burning of engine coolant. All regular maintenance has been performed, 2nd set of new spark plugs within 12 months were installed a week ago. I have spent over $500 in the last few months alone trying to "maintain" my vehicle. Mechanic also stated these failures could lead to catalytic converter damage/failure. I have asked dealership & Kia separately to facilitate this repair before total failure to ensure my safety. They refused. Vehicle finally had the engine failure while driving in the center lane at highway speed on I95, this put my life in danger and Kia did not seem to think that was important. My vehicle had to be towed to a dealership at my expense, a rental car is at my expense and I have no ETA on when it would even go through diagnostic testing. I feel that Kia owes me a full system repair and ensures that the vehicle is up to date and safe to drive.
Additional Notes:
Vehicle recall was addressed, yet problem persisted which was an engine oil leak/burn. Oil continued to leak/burn and caused engine problems. Cylinder 1 misfire was most recent, lost of acceleration, a/c failure, burning of engine coolant. All regular maintenance has been performed, 2nd set of new spark plugs within 12 months were installed a week ago. I have spent over $500 in the last few months alone trying to "maintain" my vehicle. Mechanic also stated these failures could lead to catalytic converter damage/failure. I have asked dealership & Kia separately to facilitate this repair before total failure to ensure my safety. They refused. Vehicle finally had the engine failure while driving in the center lane at highway speed on I95, this put my life in danger and Kia did not seem to think that was important. My vehicle had to be towed to a dealership at my expense, a rental car is at my expense and I have no ETA on when it would even go through diagnostic testing. I feel that Kia owes me a full system repair and ensures that the vehicle is up to date and safe to drive.
Mfg Campaign: 11546879
Recall Date: Sep 27, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle recall was addressed, yet problem persisted which was an engine oil leak/burn. Oil continued to leak/burn and caused engine problems. Cylinder 1 misfire was most recent, lost of acceleration, a/c failure, burning of engine coolant. All regular maintenance has been performed, 2nd set of new spark plugs within 12 months were installed a week ago. I have spent over $500 in the last few months alone trying to "maintain" my vehicle. Mechanic also stated these failures could lead to catalytic converter damage/failure. I have asked dealership & Kia separately to facilitate this repair before total failure to ensure my safety. They refused. Vehicle finally had the engine failure while driving in the center lane at highway speed on I95, this put my life in danger and Kia did not seem to think that was important. My vehicle had to be towed to a dealership at my expense, a rental car is at my expense and I have no ETA on when it would even go through diagnostic testing. I feel that Kia owes me a full system repair and ensures that the vehicle is up to date and safe to drive.
Corrective Action:
Vehicle recall was addressed, yet problem persisted which was an engine oil leak/burn. Oil continued to leak/burn and caused engine problems. Cylinder 1 misfire was most recent, lost of acceleration, a/c failure, burning of engine coolant. All regular maintenance has been performed, 2nd set of new spark plugs within 12 months were installed a week ago. I have spent over $500 in the last few months alone trying to "maintain" my vehicle. Mechanic also stated these failures could lead to catalytic converter damage/failure. I have asked dealership & Kia separately to facilitate this repair before total failure to ensure my safety. They refused. Vehicle finally had the engine failure while driving in the center lane at highway speed on I95, this put my life in danger and Kia did not seem to think that was important. My vehicle had to be towed to a dealership at my expense, a rental car is at my expense and I have no ETA on when it would even go through diagnostic testing. I feel that Kia owes me a full system repair and ensures that the vehicle is up to date and safe to drive.
Additional Notes:
Vehicle recall was addressed, yet problem persisted which was an engine oil leak/burn. Oil continued to leak/burn and caused engine problems. Cylinder 1 misfire was most recent, lost of acceleration, a/c failure, burning of engine coolant. All regular maintenance has been performed, 2nd set of new spark plugs within 12 months were installed a week ago. I have spent over $500 in the last few months alone trying to "maintain" my vehicle. Mechanic also stated these failures could lead to catalytic converter damage/failure. I have asked dealership & Kia separately to facilitate this repair before total failure to ensure my safety. They refused. Vehicle finally had the engine failure while driving in the center lane at highway speed on I95, this put my life in danger and Kia did not seem to think that was important. My vehicle had to be towed to a dealership at my expense, a rental car is at my expense and I have no ETA on when it would even go through diagnostic testing. I feel that Kia owes me a full system repair and ensures that the vehicle is up to date and safe to drive.
Mfg Campaign: 11546879
Recall Date: Sep 27, 2023
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
This car was driven by a 17 year old high school student. Car with high oil consumption engine resulting in engine seizure 4/2022. Engine unseized and consumption of 1qt oil every 1,000 miles deemed "within normal limits" per Kia of America policy (Ganley Kia in Mentor Ohio). Kia corporate offices contacted with no resolution. From 4/2022 to 8/2023, car was driven only 2.5 non freeway miles to high school and home. It continued to consume oil resulting in adding and checking oil weekly despite low mileage driving. The car finally developed a lower engine knock at complete engine failure 8/2023. We sold it to [XXX] for $700.00. The manufacturer (Kia) of the car is fully aware of the defective engine design, the high oil consumption, and potential eventual engine failure. The car has poor resale and trade in value. Kia should be investigated for safety and ethical concerns. We were lucky there was not a fire, an accident, or a fatality. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
This car was driven by a 17 year old high school student. Car with high oil consumption engine resulting in engine seizure 4/2022. Engine unseized and consumption of 1qt oil every 1,000 miles deemed "within normal limits" per Kia of America policy (Ganley Kia in Mentor Ohio). Kia corporate offices contacted with no resolution. From 4/2022 to 8/2023, car was driven only 2.5 non freeway miles to high school and home. It continued to consume oil resulting in adding and checking oil weekly despite low mileage driving. The car finally developed a lower engine knock at complete engine failure 8/2023. We sold it to [XXX] for $700.00. The manufacturer (Kia) of the car is fully aware of the defective engine design, the high oil consumption, and potential eventual engine failure. The car has poor resale and trade in value. Kia should be investigated for safety and ethical concerns. We were lucky there was not a fire, an accident, or a fatality. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
This car was driven by a 17 year old high school student. Car with high oil consumption engine resulting in engine seizure 4/2022. Engine unseized and consumption of 1qt oil every 1,000 miles deemed "within normal limits" per Kia of America policy (Ganley Kia in Mentor Ohio). Kia corporate offices contacted with no resolution. From 4/2022 to 8/2023, car was driven only 2.5 non freeway miles to high school and home. It continued to consume oil resulting in adding and checking oil weekly despite low mileage driving. The car finally developed a lower engine knock at complete engine failure 8/2023. We sold it to [XXX] for $700.00. The manufacturer (Kia) of the car is fully aware of the defective engine design, the high oil consumption, and potential eventual engine failure. The car has poor resale and trade in value. Kia should be investigated for safety and ethical concerns. We were lucky there was not a fire, an accident, or a fatality. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11544642
Recall Date: Sep 14, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
This car was driven by a 17 year old high school student. Car with high oil consumption engine resulting in engine seizure 4/2022. Engine unseized and consumption of 1qt oil every 1,000 miles deemed "within normal limits" per Kia of America policy (Ganley Kia in Mentor Ohio). Kia corporate offices contacted with no resolution. From 4/2022 to 8/2023, car was driven only 2.5 non freeway miles to high school and home. It continued to consume oil resulting in adding and checking oil weekly despite low mileage driving. The car finally developed a lower engine knock at complete engine failure 8/2023. We sold it to [XXX] for $700.00. The manufacturer (Kia) of the car is fully aware of the defective engine design, the high oil consumption, and potential eventual engine failure. The car has poor resale and trade in value. Kia should be investigated for safety and ethical concerns. We were lucky there was not a fire, an accident, or a fatality. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
This car was driven by a 17 year old high school student. Car with high oil consumption engine resulting in engine seizure 4/2022. Engine unseized and consumption of 1qt oil every 1,000 miles deemed "within normal limits" per Kia of America policy (Ganley Kia in Mentor Ohio). Kia corporate offices contacted with no resolution. From 4/2022 to 8/2023, car was driven only 2.5 non freeway miles to high school and home. It continued to consume oil resulting in adding and checking oil weekly despite low mileage driving. The car finally developed a lower engine knock at complete engine failure 8/2023. We sold it to [XXX] for $700.00. The manufacturer (Kia) of the car is fully aware of the defective engine design, the high oil consumption, and potential eventual engine failure. The car has poor resale and trade in value. Kia should be investigated for safety and ethical concerns. We were lucky there was not a fire, an accident, or a fatality. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
This car was driven by a 17 year old high school student. Car with high oil consumption engine resulting in engine seizure 4/2022. Engine unseized and consumption of 1qt oil every 1,000 miles deemed "within normal limits" per Kia of America policy (Ganley Kia in Mentor Ohio). Kia corporate offices contacted with no resolution. From 4/2022 to 8/2023, car was driven only 2.5 non freeway miles to high school and home. It continued to consume oil resulting in adding and checking oil weekly despite low mileage driving. The car finally developed a lower engine knock at complete engine failure 8/2023. We sold it to [XXX] for $700.00. The manufacturer (Kia) of the car is fully aware of the defective engine design, the high oil consumption, and potential eventual engine failure. The car has poor resale and trade in value. Kia should be investigated for safety and ethical concerns. We were lucky there was not a fire, an accident, or a fatality. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11544642
Recall Date: Sep 14, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Sportage. The contact stated while driving 25 MPH, the vehicle hesitated while accelerating. The contact stopped at a stop sign and the vehicle became inoperable. The check engine warning light was illuminated. The vehicle was towed to a dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2016 Kia Sportage. The contact stated while driving 25 MPH, the vehicle hesitated while accelerating. The contact stopped at a stop sign and the vehicle became inoperable. The check engine warning light was illuminated. The vehicle was towed to a dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2016 Kia Sportage. The contact stated while driving 25 MPH, the vehicle hesitated while accelerating. The contact stopped at a stop sign and the vehicle became inoperable. The check engine warning light was illuminated. The vehicle was towed to a dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Mfg Campaign: 11544056
Recall Date: Sep 12, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact’s son owns a 2016 Kia Sportage. The contact stated that while attempting to drive, the vehicle failed to accelerate, lost motive power, and stalled. The contact was unaware if a warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the engine needed to be replaced. The engine was replaced, but the failure recurred. Additionally, the dealer informed the contact that there was rod bearing failure and that the catalytic convertor had melted. The manufacturer was contacted and informed the contact that the knock sensor update was not completed. No additional assistance was provided. The failure mileage was approximately 106,000.
Corrective Action:
The contact’s son owns a 2016 Kia Sportage. The contact stated that while attempting to drive, the vehicle failed to accelerate, lost motive power, and stalled. The contact was unaware if a warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the engine needed to be replaced. The engine was replaced, but the failure recurred. Additionally, the dealer informed the contact that there was rod bearing failure and that the catalytic convertor had melted. The manufacturer was contacted and informed the contact that the knock sensor update was not completed. No additional assistance was provided. The failure mileage was approximately 106,000.
Additional Notes:
The contact’s son owns a 2016 Kia Sportage. The contact stated that while attempting to drive, the vehicle failed to accelerate, lost motive power, and stalled. The contact was unaware if a warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the engine needed to be replaced. The engine was replaced, but the failure recurred. Additionally, the dealer informed the contact that there was rod bearing failure and that the catalytic convertor had melted. The manufacturer was contacted and informed the contact that the knock sensor update was not completed. No additional assistance was provided. The failure mileage was approximately 106,000.
Mfg Campaign: 11537462
Recall Date: Aug 9, 2023
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Potential Consequences:
The contact’s son owns a 2016 Kia Sportage. The contact stated that while attempting to drive, the vehicle failed to accelerate, lost motive power, and stalled. The contact was unaware if a warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the engine needed to be replaced. The engine was replaced, but the failure recurred. Additionally, the dealer informed the contact that there was rod bearing failure and that the catalytic convertor had melted. The manufacturer was contacted and informed the contact that the knock sensor update was not completed. No additional assistance was provided. The failure mileage was approximately 106,000.
Corrective Action:
The contact’s son owns a 2016 Kia Sportage. The contact stated that while attempting to drive, the vehicle failed to accelerate, lost motive power, and stalled. The contact was unaware if a warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the engine needed to be replaced. The engine was replaced, but the failure recurred. Additionally, the dealer informed the contact that there was rod bearing failure and that the catalytic convertor had melted. The manufacturer was contacted and informed the contact that the knock sensor update was not completed. No additional assistance was provided. The failure mileage was approximately 106,000.
Additional Notes:
The contact’s son owns a 2016 Kia Sportage. The contact stated that while attempting to drive, the vehicle failed to accelerate, lost motive power, and stalled. The contact was unaware if a warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the engine needed to be replaced. The engine was replaced, but the failure recurred. Additionally, the dealer informed the contact that there was rod bearing failure and that the catalytic convertor had melted. The manufacturer was contacted and informed the contact that the knock sensor update was not completed. No additional assistance was provided. The failure mileage was approximately 106,000.
Mfg Campaign: 11537462
Recall Date: Aug 9, 2023
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Potential Consequences:
The contact owns a 2016 Kia Sportage. The contact stated while driving approximately 35 MPH, he heard an abnormal knocking sound coming from the engine compartment, and the vehicle started losing motive power. The contact depressed the accelerator pedal; however, the vehicle was still losing motive power. The contact stated that the check engine warning light was illuminated. The contact pulled off the road and the vehicle stalled. The contact stated that he was able to restart the vehicle and shift into drive; however, the vehicle would not accelerate above 20 MPH. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and found metal shavings in the oil pan. The contact was advised by the mechanic that the engine and the catalytic converter needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 122,000.
Corrective Action:
The contact owns a 2016 Kia Sportage. The contact stated while driving approximately 35 MPH, he heard an abnormal knocking sound coming from the engine compartment, and the vehicle started losing motive power. The contact depressed the accelerator pedal; however, the vehicle was still losing motive power. The contact stated that the check engine warning light was illuminated. The contact pulled off the road and the vehicle stalled. The contact stated that he was able to restart the vehicle and shift into drive; however, the vehicle would not accelerate above 20 MPH. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and found metal shavings in the oil pan. The contact was advised by the mechanic that the engine and the catalytic converter needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 122,000.
Additional Notes:
The contact owns a 2016 Kia Sportage. The contact stated while driving approximately 35 MPH, he heard an abnormal knocking sound coming from the engine compartment, and the vehicle started losing motive power. The contact depressed the accelerator pedal; however, the vehicle was still losing motive power. The contact stated that the check engine warning light was illuminated. The contact pulled off the road and the vehicle stalled. The contact stated that he was able to restart the vehicle and shift into drive; however, the vehicle would not accelerate above 20 MPH. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and found metal shavings in the oil pan. The contact was advised by the mechanic that the engine and the catalytic converter needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 122,000.
Mfg Campaign: 11536376
Recall Date: Aug 3, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Sportage. The contact stated while driving approximately 35 MPH, he heard an abnormal knocking sound coming from the engine compartment, and the vehicle started losing motive power. The contact depressed the accelerator pedal; however, the vehicle was still losing motive power. The contact stated that the check engine warning light was illuminated. The contact pulled off the road and the vehicle stalled. The contact stated that he was able to restart the vehicle and shift into drive; however, the vehicle would not accelerate above 20 MPH. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and found metal shavings in the oil pan. The contact was advised by the mechanic that the engine and the catalytic converter needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 122,000.
Corrective Action:
The contact owns a 2016 Kia Sportage. The contact stated while driving approximately 35 MPH, he heard an abnormal knocking sound coming from the engine compartment, and the vehicle started losing motive power. The contact depressed the accelerator pedal; however, the vehicle was still losing motive power. The contact stated that the check engine warning light was illuminated. The contact pulled off the road and the vehicle stalled. The contact stated that he was able to restart the vehicle and shift into drive; however, the vehicle would not accelerate above 20 MPH. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and found metal shavings in the oil pan. The contact was advised by the mechanic that the engine and the catalytic converter needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 122,000.
Additional Notes:
The contact owns a 2016 Kia Sportage. The contact stated while driving approximately 35 MPH, he heard an abnormal knocking sound coming from the engine compartment, and the vehicle started losing motive power. The contact depressed the accelerator pedal; however, the vehicle was still losing motive power. The contact stated that the check engine warning light was illuminated. The contact pulled off the road and the vehicle stalled. The contact stated that he was able to restart the vehicle and shift into drive; however, the vehicle would not accelerate above 20 MPH. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and found metal shavings in the oil pan. The contact was advised by the mechanic that the engine and the catalytic converter needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 122,000.
Mfg Campaign: 11536376
Recall Date: Aug 3, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I bought the car last year from Hardy Chevrolet in Dallas carfax report stated no open recalls in fact there was 3 the previous owner didn’t get repaired from 2018 and because of that one of the recalls the knock sensor is what seized up my motor and Kia has denied to fix it I’ve been without a car for 2 months neither Kia or hardy Chevrolet will help fix my vehicle if I had known about the recalls I would have had them fixed but Kia didn’t notify me of the recalls I was told by Kia the recalls got mailed to the previous Owner and it’s not there place to fix the problem and also hardy Chevrolet said it’s not there problem the carfax said no recalls but they sold me a car with 3 open recalls and now I’m out of a car also my car has been at Matthew Kia in cartersville since the end of may and now I owe them $170 for diagnostic that I can’t pay due to the fact I have to find me a way to work and back every day
Corrective Action:
I bought the car last year from Hardy Chevrolet in Dallas carfax report stated no open recalls in fact there was 3 the previous owner didn’t get repaired from 2018 and because of that one of the recalls the knock sensor is what seized up my motor and Kia has denied to fix it I’ve been without a car for 2 months neither Kia or hardy Chevrolet will help fix my vehicle if I had known about the recalls I would have had them fixed but Kia didn’t notify me of the recalls I was told by Kia the recalls got mailed to the previous Owner and it’s not there place to fix the problem and also hardy Chevrolet said it’s not there problem the carfax said no recalls but they sold me a car with 3 open recalls and now I’m out of a car also my car has been at Matthew Kia in cartersville since the end of may and now I owe them $170 for diagnostic that I can’t pay due to the fact I have to find me a way to work and back every day
Additional Notes:
I bought the car last year from Hardy Chevrolet in Dallas carfax report stated no open recalls in fact there was 3 the previous owner didn’t get repaired from 2018 and because of that one of the recalls the knock sensor is what seized up my motor and Kia has denied to fix it I’ve been without a car for 2 months neither Kia or hardy Chevrolet will help fix my vehicle if I had known about the recalls I would have had them fixed but Kia didn’t notify me of the recalls I was told by Kia the recalls got mailed to the previous Owner and it’s not there place to fix the problem and also hardy Chevrolet said it’s not there problem the carfax said no recalls but they sold me a car with 3 open recalls and now I’m out of a car also my car has been at Matthew Kia in cartersville since the end of may and now I owe them $170 for diagnostic that I can’t pay due to the fact I have to find me a way to work and back every day
Mfg Campaign: 11532166
Recall Date: Jul 13, 2023
Kia America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The local dealer was contacted on several occasions and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The local dealer was contacted on several occasions and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The local dealer was contacted on several occasions and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11523340
Recall Date: May 22, 2023
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2016 Kia Sportage. The contact stated that while driving at 55 MPH, the vehicle caught on fire underneath the hood. The fire died down before the fire department arrived on the scene; however, there was no report filed. There were no injuries. The vehicle was towed to an independent mechanic, who informed the contact there was no fire damage; however the engine was completely destroyed. The contact related the failure to NHTSA Campaign Number: 22v051000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The failure mileage was approximately 154,000.
Corrective Action:
The contact owns a 2016 Kia Sportage. The contact stated that while driving at 55 MPH, the vehicle caught on fire underneath the hood. The fire died down before the fire department arrived on the scene; however, there was no report filed. There were no injuries. The vehicle was towed to an independent mechanic, who informed the contact there was no fire damage; however the engine was completely destroyed. The contact related the failure to NHTSA Campaign Number: 22v051000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The failure mileage was approximately 154,000.
Additional Notes:
The contact owns a 2016 Kia Sportage. The contact stated that while driving at 55 MPH, the vehicle caught on fire underneath the hood. The fire died down before the fire department arrived on the scene; however, there was no report filed. There were no injuries. The vehicle was towed to an independent mechanic, who informed the contact there was no fire damage; however the engine was completely destroyed. The contact related the failure to NHTSA Campaign Number: 22v051000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The failure mileage was approximately 154,000.
Mfg Campaign: 11515418
Recall Date: Apr 4, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Sportage. The contact stated that while the vehicle was parked, there was oil leaking onto the ground. The oil warning light was illuminated. Additionally, the windows failed to roll down as needed. The dealer was made aware of the failure and scheduled an upcoming appointment for the diagnostic test. The dealer advised the contact to add oil to the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,025.
Corrective Action:
The contact owns a 2016 Kia Sportage. The contact stated that while the vehicle was parked, there was oil leaking onto the ground. The oil warning light was illuminated. Additionally, the windows failed to roll down as needed. The dealer was made aware of the failure and scheduled an upcoming appointment for the diagnostic test. The dealer advised the contact to add oil to the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,025.
Additional Notes:
The contact owns a 2016 Kia Sportage. The contact stated that while the vehicle was parked, there was oil leaking onto the ground. The oil warning light was illuminated. Additionally, the windows failed to roll down as needed. The dealer was made aware of the failure and scheduled an upcoming appointment for the diagnostic test. The dealer advised the contact to add oil to the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,025.
Mfg Campaign: 11510888
Recall Date: Mar 8, 2023
Kia America, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2016 Kia Sportage. The contact stated that while the vehicle was parked, there was oil leaking onto the ground. The oil warning light was illuminated. Additionally, the windows failed to roll down as needed. The dealer was made aware of the failure and scheduled an upcoming appointment for the diagnostic test. The dealer advised the contact to add oil to the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,025.
Corrective Action:
The contact owns a 2016 Kia Sportage. The contact stated that while the vehicle was parked, there was oil leaking onto the ground. The oil warning light was illuminated. Additionally, the windows failed to roll down as needed. The dealer was made aware of the failure and scheduled an upcoming appointment for the diagnostic test. The dealer advised the contact to add oil to the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,025.
Additional Notes:
The contact owns a 2016 Kia Sportage. The contact stated that while the vehicle was parked, there was oil leaking onto the ground. The oil warning light was illuminated. Additionally, the windows failed to roll down as needed. The dealer was made aware of the failure and scheduled an upcoming appointment for the diagnostic test. The dealer advised the contact to add oil to the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,025.
Mfg Campaign: 11510888
Recall Date: Mar 8, 2023
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