Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2016-2018 K900 and 2014-2016 Sportage vehicles. The Hydraulic Electronic Control Unit (HECU) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC227
Recall Date: Feb 2, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Consumer Complaints
171 ComplaintsKia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On July 30, 2022 I took my car to Greenway Kia East Orlando due to two traction warning lights that were on. After weeks and months of Kia not knowing what was wrong with the car I was finally told that it was an electrical harness and that my warranty company was non responsive. I decided to call my warranty company and after back and forth they said they would not approve what Kia wanted to do because they needed to fix the initial issue which I believe to be the same. The service manager from Kia, Gina Carpio then told me there was nothing else they could do, so I asked them on December 14th to put my car back together the way that on dropped it off on July 30th so that I can pick it up and take somewhere else. A couple of months prior to this I asked them to do the same, since they couldn’t figure out what was wrong and their response at the time was that they couldn’t release the car to me because it was not safe to drive. Fast forward to December 16, 2022 when I picked up the car after almost five months I noticed that nothing on the console was working, so no ac, heat, defrost, radio, backup camera etc. I also noticed that the drivers side door would not open with the key fob or my hand and it looks like someone try to pry it open. When I told all of this to the service manager, Gina Carpio she didn’t know why anything wasn’t working so she called a tech and also told me she would order the part of my door that was prayed in, even though that isn’t the only issue with the door. So almost five months later I have a car that is in worse condition. I can’t see when it rains or is cold outside and I have to go in through the passenger side to unlock the drivers side door so I can get in.
Corrective Action:
On July 30, 2022 I took my car to Greenway Kia East Orlando due to two traction warning lights that were on. After weeks and months of Kia not knowing what was wrong with the car I was finally told that it was an electrical harness and that my warranty company was non responsive. I decided to call my warranty company and after back and forth they said they would not approve what Kia wanted to do because they needed to fix the initial issue which I believe to be the same. The service manager from Kia, Gina Carpio then told me there was nothing else they could do, so I asked them on December 14th to put my car back together the way that on dropped it off on July 30th so that I can pick it up and take somewhere else. A couple of months prior to this I asked them to do the same, since they couldn’t figure out what was wrong and their response at the time was that they couldn’t release the car to me because it was not safe to drive. Fast forward to December 16, 2022 when I picked up the car after almost five months I noticed that nothing on the console was working, so no ac, heat, defrost, radio, backup camera etc. I also noticed that the drivers side door would not open with the key fob or my hand and it looks like someone try to pry it open. When I told all of this to the service manager, Gina Carpio she didn’t know why anything wasn’t working so she called a tech and also told me she would order the part of my door that was prayed in, even though that isn’t the only issue with the door. So almost five months later I have a car that is in worse condition. I can’t see when it rains or is cold outside and I have to go in through the passenger side to unlock the drivers side door so I can get in.
Additional Notes:
On July 30, 2022 I took my car to Greenway Kia East Orlando due to two traction warning lights that were on. After weeks and months of Kia not knowing what was wrong with the car I was finally told that it was an electrical harness and that my warranty company was non responsive. I decided to call my warranty company and after back and forth they said they would not approve what Kia wanted to do because they needed to fix the initial issue which I believe to be the same. The service manager from Kia, Gina Carpio then told me there was nothing else they could do, so I asked them on December 14th to put my car back together the way that on dropped it off on July 30th so that I can pick it up and take somewhere else. A couple of months prior to this I asked them to do the same, since they couldn’t figure out what was wrong and their response at the time was that they couldn’t release the car to me because it was not safe to drive. Fast forward to December 16, 2022 when I picked up the car after almost five months I noticed that nothing on the console was working, so no ac, heat, defrost, radio, backup camera etc. I also noticed that the drivers side door would not open with the key fob or my hand and it looks like someone try to pry it open. When I told all of this to the service manager, Gina Carpio she didn’t know why anything wasn’t working so she called a tech and also told me she would order the part of my door that was prayed in, even though that isn’t the only issue with the door. So almost five months later I have a car that is in worse condition. I can’t see when it rains or is cold outside and I have to go in through the passenger side to unlock the drivers side door so I can get in.
Mfg Campaign: 11498901
Recall Date: Dec 26, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
On July 30, 2022 I took my car to Greenway Kia East Orlando due to two traction warning lights that were on. After weeks and months of Kia not knowing what was wrong with the car I was finally told that it was an electrical harness and that my warranty company was non responsive. I decided to call my warranty company and after back and forth they said they would not approve what Kia wanted to do because they needed to fix the initial issue which I believe to be the same. The service manager from Kia, Gina Carpio then told me there was nothing else they could do, so I asked them on December 14th to put my car back together the way that on dropped it off on July 30th so that I can pick it up and take somewhere else. A couple of months prior to this I asked them to do the same, since they couldn’t figure out what was wrong and their response at the time was that they couldn’t release the car to me because it was not safe to drive. Fast forward to December 16, 2022 when I picked up the car after almost five months I noticed that nothing on the console was working, so no ac, heat, defrost, radio, backup camera etc. I also noticed that the drivers side door would not open with the key fob or my hand and it looks like someone try to pry it open. When I told all of this to the service manager, Gina Carpio she didn’t know why anything wasn’t working so she called a tech and also told me she would order the part of my door that was prayed in, even though that isn’t the only issue with the door. So almost five months later I have a car that is in worse condition. I can’t see when it rains or is cold outside and I have to go in through the passenger side to unlock the drivers side door so I can get in.
Corrective Action:
On July 30, 2022 I took my car to Greenway Kia East Orlando due to two traction warning lights that were on. After weeks and months of Kia not knowing what was wrong with the car I was finally told that it was an electrical harness and that my warranty company was non responsive. I decided to call my warranty company and after back and forth they said they would not approve what Kia wanted to do because they needed to fix the initial issue which I believe to be the same. The service manager from Kia, Gina Carpio then told me there was nothing else they could do, so I asked them on December 14th to put my car back together the way that on dropped it off on July 30th so that I can pick it up and take somewhere else. A couple of months prior to this I asked them to do the same, since they couldn’t figure out what was wrong and their response at the time was that they couldn’t release the car to me because it was not safe to drive. Fast forward to December 16, 2022 when I picked up the car after almost five months I noticed that nothing on the console was working, so no ac, heat, defrost, radio, backup camera etc. I also noticed that the drivers side door would not open with the key fob or my hand and it looks like someone try to pry it open. When I told all of this to the service manager, Gina Carpio she didn’t know why anything wasn’t working so she called a tech and also told me she would order the part of my door that was prayed in, even though that isn’t the only issue with the door. So almost five months later I have a car that is in worse condition. I can’t see when it rains or is cold outside and I have to go in through the passenger side to unlock the drivers side door so I can get in.
Additional Notes:
On July 30, 2022 I took my car to Greenway Kia East Orlando due to two traction warning lights that were on. After weeks and months of Kia not knowing what was wrong with the car I was finally told that it was an electrical harness and that my warranty company was non responsive. I decided to call my warranty company and after back and forth they said they would not approve what Kia wanted to do because they needed to fix the initial issue which I believe to be the same. The service manager from Kia, Gina Carpio then told me there was nothing else they could do, so I asked them on December 14th to put my car back together the way that on dropped it off on July 30th so that I can pick it up and take somewhere else. A couple of months prior to this I asked them to do the same, since they couldn’t figure out what was wrong and their response at the time was that they couldn’t release the car to me because it was not safe to drive. Fast forward to December 16, 2022 when I picked up the car after almost five months I noticed that nothing on the console was working, so no ac, heat, defrost, radio, backup camera etc. I also noticed that the drivers side door would not open with the key fob or my hand and it looks like someone try to pry it open. When I told all of this to the service manager, Gina Carpio she didn’t know why anything wasn’t working so she called a tech and also told me she would order the part of my door that was prayed in, even though that isn’t the only issue with the door. So almost five months later I have a car that is in worse condition. I can’t see when it rains or is cold outside and I have to go in through the passenger side to unlock the drivers side door so I can get in.
Mfg Campaign: 11498901
Recall Date: Dec 26, 2022
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
On July 30, 2022 I took my car to Greenway Kia East Orlando due to two traction warning lights that were on. After weeks and months of Kia not knowing what was wrong with the car I was finally told that it was an electrical harness and that my warranty company was non responsive. I decided to call my warranty company and after back and forth they said they would not approve what Kia wanted to do because they needed to fix the initial issue which I believe to be the same. The service manager from Kia, Gina Carpio then told me there was nothing else they could do, so I asked them on December 14th to put my car back together the way that on dropped it off on July 30th so that I can pick it up and take somewhere else. A couple of months prior to this I asked them to do the same, since they couldn’t figure out what was wrong and their response at the time was that they couldn’t release the car to me because it was not safe to drive. Fast forward to December 16, 2022 when I picked up the car after almost five months I noticed that nothing on the console was working, so no ac, heat, defrost, radio, backup camera etc. I also noticed that the drivers side door would not open with the key fob or my hand and it looks like someone try to pry it open. When I told all of this to the service manager, Gina Carpio she didn’t know why anything wasn’t working so she called a tech and also told me she would order the part of my door that was prayed in, even though that isn’t the only issue with the door. So almost five months later I have a car that is in worse condition. I can’t see when it rains or is cold outside and I have to go in through the passenger side to unlock the drivers side door so I can get in.
Corrective Action:
On July 30, 2022 I took my car to Greenway Kia East Orlando due to two traction warning lights that were on. After weeks and months of Kia not knowing what was wrong with the car I was finally told that it was an electrical harness and that my warranty company was non responsive. I decided to call my warranty company and after back and forth they said they would not approve what Kia wanted to do because they needed to fix the initial issue which I believe to be the same. The service manager from Kia, Gina Carpio then told me there was nothing else they could do, so I asked them on December 14th to put my car back together the way that on dropped it off on July 30th so that I can pick it up and take somewhere else. A couple of months prior to this I asked them to do the same, since they couldn’t figure out what was wrong and their response at the time was that they couldn’t release the car to me because it was not safe to drive. Fast forward to December 16, 2022 when I picked up the car after almost five months I noticed that nothing on the console was working, so no ac, heat, defrost, radio, backup camera etc. I also noticed that the drivers side door would not open with the key fob or my hand and it looks like someone try to pry it open. When I told all of this to the service manager, Gina Carpio she didn’t know why anything wasn’t working so she called a tech and also told me she would order the part of my door that was prayed in, even though that isn’t the only issue with the door. So almost five months later I have a car that is in worse condition. I can’t see when it rains or is cold outside and I have to go in through the passenger side to unlock the drivers side door so I can get in.
Additional Notes:
On July 30, 2022 I took my car to Greenway Kia East Orlando due to two traction warning lights that were on. After weeks and months of Kia not knowing what was wrong with the car I was finally told that it was an electrical harness and that my warranty company was non responsive. I decided to call my warranty company and after back and forth they said they would not approve what Kia wanted to do because they needed to fix the initial issue which I believe to be the same. The service manager from Kia, Gina Carpio then told me there was nothing else they could do, so I asked them on December 14th to put my car back together the way that on dropped it off on July 30th so that I can pick it up and take somewhere else. A couple of months prior to this I asked them to do the same, since they couldn’t figure out what was wrong and their response at the time was that they couldn’t release the car to me because it was not safe to drive. Fast forward to December 16, 2022 when I picked up the car after almost five months I noticed that nothing on the console was working, so no ac, heat, defrost, radio, backup camera etc. I also noticed that the drivers side door would not open with the key fob or my hand and it looks like someone try to pry it open. When I told all of this to the service manager, Gina Carpio she didn’t know why anything wasn’t working so she called a tech and also told me she would order the part of my door that was prayed in, even though that isn’t the only issue with the door. So almost five months later I have a car that is in worse condition. I can’t see when it rains or is cold outside and I have to go in through the passenger side to unlock the drivers side door so I can get in.
Mfg Campaign: 11498901
Recall Date: Dec 26, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving in highway we noticed a fuel smell. After a little came from front area (hood area) and heard a blast underneath. At the same time the car abruptly stopped in the highway (HOV lane). We also noticed fireballs shooting downward from underneath the car. We had no options but to call fire brigade to stop the fire. Later we had to tow the car to home. I called a mechanic to evaluate the situation and he informed us the engine of the vehicle has been ceased as a result. We have to bear a significant cost for the repairs. We are still suffering emotional stress as a result of this unexpected incident.
Corrective Action:
While driving in highway we noticed a fuel smell. After a little came from front area (hood area) and heard a blast underneath. At the same time the car abruptly stopped in the highway (HOV lane). We also noticed fireballs shooting downward from underneath the car. We had no options but to call fire brigade to stop the fire. Later we had to tow the car to home. I called a mechanic to evaluate the situation and he informed us the engine of the vehicle has been ceased as a result. We have to bear a significant cost for the repairs. We are still suffering emotional stress as a result of this unexpected incident.
Additional Notes:
While driving in highway we noticed a fuel smell. After a little came from front area (hood area) and heard a blast underneath. At the same time the car abruptly stopped in the highway (HOV lane). We also noticed fireballs shooting downward from underneath the car. We had no options but to call fire brigade to stop the fire. Later we had to tow the car to home. I called a mechanic to evaluate the situation and he informed us the engine of the vehicle has been ceased as a result. We have to bear a significant cost for the repairs. We are still suffering emotional stress as a result of this unexpected incident.
Mfg Campaign: 11497121
Recall Date: Dec 12, 2022
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving in highway we noticed a fuel smell. After a little came from front area (hood area) and heard a blast underneath. At the same time the car abruptly stopped in the highway (HOV lane). We also noticed fireballs shooting downward from underneath the car. We had no options but to call fire brigade to stop the fire. Later we had to tow the car to home. I called a mechanic to evaluate the situation and he informed us the engine of the vehicle has been ceased as a result. We have to bear a significant cost for the repairs. We are still suffering emotional stress as a result of this unexpected incident.
Corrective Action:
While driving in highway we noticed a fuel smell. After a little came from front area (hood area) and heard a blast underneath. At the same time the car abruptly stopped in the highway (HOV lane). We also noticed fireballs shooting downward from underneath the car. We had no options but to call fire brigade to stop the fire. Later we had to tow the car to home. I called a mechanic to evaluate the situation and he informed us the engine of the vehicle has been ceased as a result. We have to bear a significant cost for the repairs. We are still suffering emotional stress as a result of this unexpected incident.
Additional Notes:
While driving in highway we noticed a fuel smell. After a little came from front area (hood area) and heard a blast underneath. At the same time the car abruptly stopped in the highway (HOV lane). We also noticed fireballs shooting downward from underneath the car. We had no options but to call fire brigade to stop the fire. Later we had to tow the car to home. I called a mechanic to evaluate the situation and he informed us the engine of the vehicle has been ceased as a result. We have to bear a significant cost for the repairs. We are still suffering emotional stress as a result of this unexpected incident.
Mfg Campaign: 11497121
Recall Date: Dec 12, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
can not get recall 22v051 resolved, received a letter from Kia corp. headquarters,Irvine,ca stating parts were available for the recall. I made an appointment with Roseville Kia, ca. for oct. 17. We drove for an hour to the dealership, only to be told they did not have the parts on hand, we were told to make another appointment. we said we would that when they had the psrts on hand. We have not heard anything so I called the service dept. this morning. the first thing I was told was they are an independent dealership? I explained the situation and was told I should call the service dept. and order the parts. I am not responsible for obtaining parts for a recall. Whisky Tango Foxtrot!
Corrective Action:
can not get recall 22v051 resolved, received a letter from Kia corp. headquarters,Irvine,ca stating parts were available for the recall. I made an appointment with Roseville Kia, ca. for oct. 17. We drove for an hour to the dealership, only to be told they did not have the parts on hand, we were told to make another appointment. we said we would that when they had the psrts on hand. We have not heard anything so I called the service dept. this morning. the first thing I was told was they are an independent dealership? I explained the situation and was told I should call the service dept. and order the parts. I am not responsible for obtaining parts for a recall. Whisky Tango Foxtrot!
Additional Notes:
can not get recall 22v051 resolved, received a letter from Kia corp. headquarters,Irvine,ca stating parts were available for the recall. I made an appointment with Roseville Kia, ca. for oct. 17. We drove for an hour to the dealership, only to be told they did not have the parts on hand, we were told to make another appointment. we said we would that when they had the psrts on hand. We have not heard anything so I called the service dept. this morning. the first thing I was told was they are an independent dealership? I explained the situation and was told I should call the service dept. and order the parts. I am not responsible for obtaining parts for a recall. Whisky Tango Foxtrot!
Mfg Campaign: 11491341
Recall Date: Oct 28, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There has been a recall on this car twice in less than a year. When I tried to get the parts ordered, the dealer lied about ordering them. DO NOT BUY KIAS.
Corrective Action:
There has been a recall on this car twice in less than a year. When I tried to get the parts ordered, the dealer lied about ordering them. DO NOT BUY KIAS.
Additional Notes:
There has been a recall on this car twice in less than a year. When I tried to get the parts ordered, the dealer lied about ordering them. DO NOT BUY KIAS.
Mfg Campaign: 11491059
Recall Date: Oct 26, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I received a notice twice to take the vehicle in for repairs and twice set up and appointment with never a call back. Sent request to the hq's in Irvine no response their service is horribly will never purchase another one from this company! Request verification
Corrective Action:
I received a notice twice to take the vehicle in for repairs and twice set up and appointment with never a call back. Sent request to the hq's in Irvine no response their service is horribly will never purchase another one from this company! Request verification
Additional Notes:
I received a notice twice to take the vehicle in for repairs and twice set up and appointment with never a call back. Sent request to the hq's in Irvine no response their service is horribly will never purchase another one from this company! Request verification
Mfg Campaign: 11490892
Recall Date: Oct 25, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was driving with my cruise control set at 70 mph, on Highway 95 ( the speed limit ) While driving my vehicle suddenly dropped to 40 mph, all dashboard lights began to flash. I had problems with the steering as I attempted to pull over. I had a tractor trailer behind me on a major highway. When I came to a complete stop, my engine light kept flashing. I drove my car to the KIA dealership in GA, where they determined my engine failed ( software issues ) There were no prior warnings. My vehicle had been serviced just a few weeks prior. KIA is fully aware of these ongoing engine failures according to my local KIA dealer rep.
Corrective Action:
I was driving with my cruise control set at 70 mph, on Highway 95 ( the speed limit ) While driving my vehicle suddenly dropped to 40 mph, all dashboard lights began to flash. I had problems with the steering as I attempted to pull over. I had a tractor trailer behind me on a major highway. When I came to a complete stop, my engine light kept flashing. I drove my car to the KIA dealership in GA, where they determined my engine failed ( software issues ) There were no prior warnings. My vehicle had been serviced just a few weeks prior. KIA is fully aware of these ongoing engine failures according to my local KIA dealer rep.
Additional Notes:
I was driving with my cruise control set at 70 mph, on Highway 95 ( the speed limit ) While driving my vehicle suddenly dropped to 40 mph, all dashboard lights began to flash. I had problems with the steering as I attempted to pull over. I had a tractor trailer behind me on a major highway. When I came to a complete stop, my engine light kept flashing. I drove my car to the KIA dealership in GA, where they determined my engine failed ( software issues ) There were no prior warnings. My vehicle had been serviced just a few weeks prior. KIA is fully aware of these ongoing engine failures according to my local KIA dealer rep.
Mfg Campaign: 11488291
Recall Date: Oct 7, 2022
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
I was driving with my cruise control set at 70 mph, on Highway 95 ( the speed limit ) While driving my vehicle suddenly dropped to 40 mph, all dashboard lights began to flash. I had problems with the steering as I attempted to pull over. I had a tractor trailer behind me on a major highway. When I came to a complete stop, my engine light kept flashing. I drove my car to the KIA dealership in GA, where they determined my engine failed ( software issues ) There were no prior warnings. My vehicle had been serviced just a few weeks prior. KIA is fully aware of these ongoing engine failures according to my local KIA dealer rep.
Corrective Action:
I was driving with my cruise control set at 70 mph, on Highway 95 ( the speed limit ) While driving my vehicle suddenly dropped to 40 mph, all dashboard lights began to flash. I had problems with the steering as I attempted to pull over. I had a tractor trailer behind me on a major highway. When I came to a complete stop, my engine light kept flashing. I drove my car to the KIA dealership in GA, where they determined my engine failed ( software issues ) There were no prior warnings. My vehicle had been serviced just a few weeks prior. KIA is fully aware of these ongoing engine failures according to my local KIA dealer rep.
Additional Notes:
I was driving with my cruise control set at 70 mph, on Highway 95 ( the speed limit ) While driving my vehicle suddenly dropped to 40 mph, all dashboard lights began to flash. I had problems with the steering as I attempted to pull over. I had a tractor trailer behind me on a major highway. When I came to a complete stop, my engine light kept flashing. I drove my car to the KIA dealership in GA, where they determined my engine failed ( software issues ) There were no prior warnings. My vehicle had been serviced just a few weeks prior. KIA is fully aware of these ongoing engine failures according to my local KIA dealer rep.
Mfg Campaign: 11488291
Recall Date: Oct 7, 2022
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving with my cruise control set at 70 mph, on Highway 95 ( the speed limit ) While driving my vehicle suddenly dropped to 40 mph, all dashboard lights began to flash. I had problems with the steering as I attempted to pull over. I had a tractor trailer behind me on a major highway. When I came to a complete stop, my engine light kept flashing. I drove my car to the KIA dealership in GA, where they determined my engine failed ( software issues ) There were no prior warnings. My vehicle had been serviced just a few weeks prior. KIA is fully aware of these ongoing engine failures according to my local KIA dealer rep.
Corrective Action:
I was driving with my cruise control set at 70 mph, on Highway 95 ( the speed limit ) While driving my vehicle suddenly dropped to 40 mph, all dashboard lights began to flash. I had problems with the steering as I attempted to pull over. I had a tractor trailer behind me on a major highway. When I came to a complete stop, my engine light kept flashing. I drove my car to the KIA dealership in GA, where they determined my engine failed ( software issues ) There were no prior warnings. My vehicle had been serviced just a few weeks prior. KIA is fully aware of these ongoing engine failures according to my local KIA dealer rep.
Additional Notes:
I was driving with my cruise control set at 70 mph, on Highway 95 ( the speed limit ) While driving my vehicle suddenly dropped to 40 mph, all dashboard lights began to flash. I had problems with the steering as I attempted to pull over. I had a tractor trailer behind me on a major highway. When I came to a complete stop, my engine light kept flashing. I drove my car to the KIA dealership in GA, where they determined my engine failed ( software issues ) There were no prior warnings. My vehicle had been serviced just a few weeks prior. KIA is fully aware of these ongoing engine failures according to my local KIA dealer rep.
Mfg Campaign: 11488291
Recall Date: Oct 7, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
purchased the car 4 months ago & was given the car with a bad gas pressure relay . So the gas & oil was spilling on top of my motor cause inhalation gas fumes & car smoking . The car could have caught on fire at any given moment . The engine or motor was not checked properly before the car was ok’d for me to drive to & from work everyday . The entire motor was covered in gasoline .
Corrective Action:
purchased the car 4 months ago & was given the car with a bad gas pressure relay . So the gas & oil was spilling on top of my motor cause inhalation gas fumes & car smoking . The car could have caught on fire at any given moment . The engine or motor was not checked properly before the car was ok’d for me to drive to & from work everyday . The entire motor was covered in gasoline .
Additional Notes:
purchased the car 4 months ago & was given the car with a bad gas pressure relay . So the gas & oil was spilling on top of my motor cause inhalation gas fumes & car smoking . The car could have caught on fire at any given moment . The engine or motor was not checked properly before the car was ok’d for me to drive to & from work everyday . The entire motor was covered in gasoline .
Mfg Campaign: 11486813
Recall Date: Sep 27, 2022
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
purchased the car 4 months ago & was given the car with a bad gas pressure relay . So the gas & oil was spilling on top of my motor cause inhalation gas fumes & car smoking . The car could have caught on fire at any given moment . The engine or motor was not checked properly before the car was ok’d for me to drive to & from work everyday . The entire motor was covered in gasoline .
Corrective Action:
purchased the car 4 months ago & was given the car with a bad gas pressure relay . So the gas & oil was spilling on top of my motor cause inhalation gas fumes & car smoking . The car could have caught on fire at any given moment . The engine or motor was not checked properly before the car was ok’d for me to drive to & from work everyday . The entire motor was covered in gasoline .
Additional Notes:
purchased the car 4 months ago & was given the car with a bad gas pressure relay . So the gas & oil was spilling on top of my motor cause inhalation gas fumes & car smoking . The car could have caught on fire at any given moment . The engine or motor was not checked properly before the car was ok’d for me to drive to & from work everyday . The entire motor was covered in gasoline .
Mfg Campaign: 11486813
Recall Date: Sep 27, 2022
Kia America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Kia Sportage. The contact received a notification for NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Kia Sportage. The contact received a notification for NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Kia Sportage. The contact received a notification for NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11485416
Recall Date: Sep 20, 2022
Kia America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Kia Sportage. The contact received notification of NHTSA Campaign Number 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Kia Sportage. The contact received notification of NHTSA Campaign Number 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Kia Sportage. The contact received notification of NHTSA Campaign Number 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11483969
Recall Date: Sep 12, 2022
Kia America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulics) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. The consumer stated that the vehicle was fixed in October.
Corrective Action:
The contact owns a 2016 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulics) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. The consumer stated that the vehicle was fixed in October.
Additional Notes:
The contact owns a 2016 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulics) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. The consumer stated that the vehicle was fixed in October.
Mfg Campaign: 11483044
Recall Date: Sep 6, 2022
Kia America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and referred the contact to the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA Hotline. The contact had not experienced a failure. The VIN was not available.
Corrective Action:
The contact owns a 2016 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and referred the contact to the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA Hotline. The contact had not experienced a failure. The VIN was not available.
Additional Notes:
The contact owns a 2016 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and referred the contact to the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA Hotline. The contact had not experienced a failure. The VIN was not available.
Mfg Campaign: 11482194
Recall Date: Aug 31, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Called local Kia dealer about part because my engine light is on and black liquid is dripping from underneath the front end. The dealer in Iowa said the Kia corporation in CA has no remedy or part so they can’t help me and they hope I don’t catch on fire. This is my only means of transportation and my teenager drives it occasionally. Hoping I don’t catch on fire is unacceptable. I am also paying $393 a month for a car payment for a car I can’t drive or if I do, I risk injury or death.
Corrective Action:
Called local Kia dealer about part because my engine light is on and black liquid is dripping from underneath the front end. The dealer in Iowa said the Kia corporation in CA has no remedy or part so they can’t help me and they hope I don’t catch on fire. This is my only means of transportation and my teenager drives it occasionally. Hoping I don’t catch on fire is unacceptable. I am also paying $393 a month for a car payment for a car I can’t drive or if I do, I risk injury or death.
Additional Notes:
Called local Kia dealer about part because my engine light is on and black liquid is dripping from underneath the front end. The dealer in Iowa said the Kia corporation in CA has no remedy or part so they can’t help me and they hope I don’t catch on fire. This is my only means of transportation and my teenager drives it occasionally. Hoping I don’t catch on fire is unacceptable. I am also paying $393 a month for a car payment for a car I can’t drive or if I do, I risk injury or death.
Mfg Campaign: 11482195
Recall Date: Aug 31, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I receive a manufacturer's safety recall notification from KIA America, Inc.in April, 2022, as the owner of a 2016 Kia Sportage EX. To date (August 27, 2022), KIA America, Inc. has not addressed or corrected the problem. In the interim, they suggest parking the car outside and away from all other vehicles because of a risk of fire due to "an internal electrical short circuit that could result in overcurrent." "An electrical short circuit in the HECU increases the risk of an engine compartment fire while the vehicle is parked or driving." 5 months later, still the problem has not been fixed. So I'm filing this complaint with the NHTSA.
Corrective Action:
I receive a manufacturer's safety recall notification from KIA America, Inc.in April, 2022, as the owner of a 2016 Kia Sportage EX. To date (August 27, 2022), KIA America, Inc. has not addressed or corrected the problem. In the interim, they suggest parking the car outside and away from all other vehicles because of a risk of fire due to "an internal electrical short circuit that could result in overcurrent." "An electrical short circuit in the HECU increases the risk of an engine compartment fire while the vehicle is parked or driving." 5 months later, still the problem has not been fixed. So I'm filing this complaint with the NHTSA.
Additional Notes:
I receive a manufacturer's safety recall notification from KIA America, Inc.in April, 2022, as the owner of a 2016 Kia Sportage EX. To date (August 27, 2022), KIA America, Inc. has not addressed or corrected the problem. In the interim, they suggest parking the car outside and away from all other vehicles because of a risk of fire due to "an internal electrical short circuit that could result in overcurrent." "An electrical short circuit in the HECU increases the risk of an engine compartment fire while the vehicle is parked or driving." 5 months later, still the problem has not been fixed. So I'm filing this complaint with the NHTSA.
Mfg Campaign: 11481558
Recall Date: Aug 27, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Motor just stopped working - went into limp mode. I got it towed to a mechanic that said it’s got an engine knock and the whole motor needs replaced. It was just about to catch fire, luckily I did not drive the car and had it towed. It’s at 82,000 miles, so it should NOT be blowing up on me this young.
Corrective Action:
Motor just stopped working - went into limp mode. I got it towed to a mechanic that said it’s got an engine knock and the whole motor needs replaced. It was just about to catch fire, luckily I did not drive the car and had it towed. It’s at 82,000 miles, so it should NOT be blowing up on me this young.
Additional Notes:
Motor just stopped working - went into limp mode. I got it towed to a mechanic that said it’s got an engine knock and the whole motor needs replaced. It was just about to catch fire, luckily I did not drive the car and had it towed. It’s at 82,000 miles, so it should NOT be blowing up on me this young.
Mfg Campaign: 11481147
Recall Date: Aug 25, 2022
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury