Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2016-2018 K900 and 2014-2016 Sportage vehicles. The Hydraulic Electronic Control Unit (HECU) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC227
Recall Date: Feb 2, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Consumer Complaints
171 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Sportage. The contact stated while driving approximately 55 MPH, there was a knocking sound coming from the vehicle. The contact stated that the vehicle started losing motive power, without warning. The contact pulled over to the side of the roadway. The contact checked and became aware that there was no oil in the engine. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic and diagnosed with engine failure. The vehicle was not repaired. The dealer and manufacturer were contacted and the contact was informed that an unnamed recall repair was not performed and no assistance would be provided. The failure mileage was 90,000.
Corrective Action:
The contact owns a 2016 Kia Sportage. The contact stated while driving approximately 55 MPH, there was a knocking sound coming from the vehicle. The contact stated that the vehicle started losing motive power, without warning. The contact pulled over to the side of the roadway. The contact checked and became aware that there was no oil in the engine. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic and diagnosed with engine failure. The vehicle was not repaired. The dealer and manufacturer were contacted and the contact was informed that an unnamed recall repair was not performed and no assistance would be provided. The failure mileage was 90,000.
Additional Notes:
The contact owns a 2016 Kia Sportage. The contact stated while driving approximately 55 MPH, there was a knocking sound coming from the vehicle. The contact stated that the vehicle started losing motive power, without warning. The contact pulled over to the side of the roadway. The contact checked and became aware that there was no oil in the engine. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic and diagnosed with engine failure. The vehicle was not repaired. The dealer and manufacturer were contacted and the contact was informed that an unnamed recall repair was not performed and no assistance would be provided. The failure mileage was 90,000.
Mfg Campaign: 11454124
Recall Date: Feb 25, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was driving on interstate and with no sound or warning light my car just shut off. Lucky I was able to get it off the side of the road. Tired to restart the car it would not start the engine was locked up. Had it towed home. Sent kia a email they said take it to my local Kia dealership to get it kia certified on what's wrong with it. Did so Kia said it was a turned or spun rod bearing. But denied to fix it because the knock sensor was not installed if I don't get a letter or a recall on it how was I suppose to know. As I done some research I see it's a very big problem with kia 2.4 l engines if it was a safety issue why was I not aware until this happened to my car. As its happened to many and lucky mine just smoked a little and did not catch fire.
Corrective Action:
I was driving on interstate and with no sound or warning light my car just shut off. Lucky I was able to get it off the side of the road. Tired to restart the car it would not start the engine was locked up. Had it towed home. Sent kia a email they said take it to my local Kia dealership to get it kia certified on what's wrong with it. Did so Kia said it was a turned or spun rod bearing. But denied to fix it because the knock sensor was not installed if I don't get a letter or a recall on it how was I suppose to know. As I done some research I see it's a very big problem with kia 2.4 l engines if it was a safety issue why was I not aware until this happened to my car. As its happened to many and lucky mine just smoked a little and did not catch fire.
Additional Notes:
I was driving on interstate and with no sound or warning light my car just shut off. Lucky I was able to get it off the side of the road. Tired to restart the car it would not start the engine was locked up. Had it towed home. Sent kia a email they said take it to my local Kia dealership to get it kia certified on what's wrong with it. Did so Kia said it was a turned or spun rod bearing. But denied to fix it because the knock sensor was not installed if I don't get a letter or a recall on it how was I suppose to know. As I done some research I see it's a very big problem with kia 2.4 l engines if it was a safety issue why was I not aware until this happened to my car. As its happened to many and lucky mine just smoked a little and did not catch fire.
Mfg Campaign: 11452792
Recall Date: Feb 18, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING IN TOWN WHEN ALL OF A SUDDEN MY CAR STOPPED ,I GOT MY CAR TOWED TO MY HUSBANDS BUSINESS AND AFTER THAT I TOWED IT TO THE KIA DEALERSHIP ,WHERE I WAS TOLD MY CAR DID NOT HAVE A RECALL DESPITE THE RECALLS ON THIS VEHICLE AND UPON READING MORE INTO IT I SEE THAT IT DOES HAVE A RECALLS ON ENGINE FAILURE,mY CAR STOPPED ON A VERY BUSY ROAD AS WELL, WITH CARS FLYING BY ME ON A 6 LANE ROAD.tHERE WAS NO WARNING LIGHTS ON AS WELL AS ANY OTHER LIGHTS UNTIL THIS HAPPENED
Corrective Action:
I WAS DRIVING IN TOWN WHEN ALL OF A SUDDEN MY CAR STOPPED ,I GOT MY CAR TOWED TO MY HUSBANDS BUSINESS AND AFTER THAT I TOWED IT TO THE KIA DEALERSHIP ,WHERE I WAS TOLD MY CAR DID NOT HAVE A RECALL DESPITE THE RECALLS ON THIS VEHICLE AND UPON READING MORE INTO IT I SEE THAT IT DOES HAVE A RECALLS ON ENGINE FAILURE,mY CAR STOPPED ON A VERY BUSY ROAD AS WELL, WITH CARS FLYING BY ME ON A 6 LANE ROAD.tHERE WAS NO WARNING LIGHTS ON AS WELL AS ANY OTHER LIGHTS UNTIL THIS HAPPENED
Additional Notes:
I WAS DRIVING IN TOWN WHEN ALL OF A SUDDEN MY CAR STOPPED ,I GOT MY CAR TOWED TO MY HUSBANDS BUSINESS AND AFTER THAT I TOWED IT TO THE KIA DEALERSHIP ,WHERE I WAS TOLD MY CAR DID NOT HAVE A RECALL DESPITE THE RECALLS ON THIS VEHICLE AND UPON READING MORE INTO IT I SEE THAT IT DOES HAVE A RECALLS ON ENGINE FAILURE,mY CAR STOPPED ON A VERY BUSY ROAD AS WELL, WITH CARS FLYING BY ME ON A 6 LANE ROAD.tHERE WAS NO WARNING LIGHTS ON AS WELL AS ANY OTHER LIGHTS UNTIL THIS HAPPENED
Mfg Campaign: 11452081
Recall Date: Feb 15, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact's daughter owns a 2016 Kia Sportage. The contact stated that while his daughter was driving at an undisclosed speed, there was a knocking sound, and the vehicle lost motive power. The vehicle was towed to the dealer and diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that there was a service campaign for the knock sensor mailed to the contact's daughter's residence; however, the contact's daughter had not received the service campaign notification. The manufacturer declined the engine replacement. The failure mileage was approximately 137,000.
Corrective Action:
The contact's daughter owns a 2016 Kia Sportage. The contact stated that while his daughter was driving at an undisclosed speed, there was a knocking sound, and the vehicle lost motive power. The vehicle was towed to the dealer and diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that there was a service campaign for the knock sensor mailed to the contact's daughter's residence; however, the contact's daughter had not received the service campaign notification. The manufacturer declined the engine replacement. The failure mileage was approximately 137,000.
Additional Notes:
The contact's daughter owns a 2016 Kia Sportage. The contact stated that while his daughter was driving at an undisclosed speed, there was a knocking sound, and the vehicle lost motive power. The vehicle was towed to the dealer and diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that there was a service campaign for the knock sensor mailed to the contact's daughter's residence; however, the contact's daughter had not received the service campaign notification. The manufacturer declined the engine replacement. The failure mileage was approximately 137,000.
Mfg Campaign: 11451540
Recall Date: Feb 11, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On 12/2/21 I was driving down 52 towards Lexington in the fast lane going about 66 MPH with my child in the back seat in her car seat when I noticed my 2016 Kia Sportage would not accelerate and suddenly went down to around 20 MPH resulting in more than one almost collisions to try to get off the highway. I then heard a loud knocking noise and my vehicle would not go over 15 MPH. There was not a single light on my dashboard that came on to alert me of the situation. I had the car towed to the auto shop I use until I could contact KIA. Bob King Kia (where I bought this one new as well as two other cars previously) said I had to have it towed there and have a diagnostic ($130) completed before they could help me. on 1/4/22 I had it towed there. This was a SCAM as they told me my engine failure was due to a recall that was not completed that I was never notified about and they would nor KIA would cover anything. Brian(Service Manager) there offered to reach out to his KIA sales manager to see if he could get an exception. To my knowledge this never took place according to two other individuals and I was lied to. When he reached out on 1/24/22 to let me know it was a NO he also told me my car was broken into on 1/18/22 and I was not notified of this prior. So now I have a 2016 Kia Sportage that I still owe money on that wont run and a broken window I had to put a claim on my insurance for that even as of 2/10/22 has yet to be fixed. It is sad though that they offered to give me $500 for my car that I owe about $5000.00 on or I could trade it in on another KIA and they would pay my car off. It is all a sales gimmick and people are taken advantage of.
Corrective Action:
On 12/2/21 I was driving down 52 towards Lexington in the fast lane going about 66 MPH with my child in the back seat in her car seat when I noticed my 2016 Kia Sportage would not accelerate and suddenly went down to around 20 MPH resulting in more than one almost collisions to try to get off the highway. I then heard a loud knocking noise and my vehicle would not go over 15 MPH. There was not a single light on my dashboard that came on to alert me of the situation. I had the car towed to the auto shop I use until I could contact KIA. Bob King Kia (where I bought this one new as well as two other cars previously) said I had to have it towed there and have a diagnostic ($130) completed before they could help me. on 1/4/22 I had it towed there. This was a SCAM as they told me my engine failure was due to a recall that was not completed that I was never notified about and they would nor KIA would cover anything. Brian(Service Manager) there offered to reach out to his KIA sales manager to see if he could get an exception. To my knowledge this never took place according to two other individuals and I was lied to. When he reached out on 1/24/22 to let me know it was a NO he also told me my car was broken into on 1/18/22 and I was not notified of this prior. So now I have a 2016 Kia Sportage that I still owe money on that wont run and a broken window I had to put a claim on my insurance for that even as of 2/10/22 has yet to be fixed. It is sad though that they offered to give me $500 for my car that I owe about $5000.00 on or I could trade it in on another KIA and they would pay my car off. It is all a sales gimmick and people are taken advantage of.
Additional Notes:
On 12/2/21 I was driving down 52 towards Lexington in the fast lane going about 66 MPH with my child in the back seat in her car seat when I noticed my 2016 Kia Sportage would not accelerate and suddenly went down to around 20 MPH resulting in more than one almost collisions to try to get off the highway. I then heard a loud knocking noise and my vehicle would not go over 15 MPH. There was not a single light on my dashboard that came on to alert me of the situation. I had the car towed to the auto shop I use until I could contact KIA. Bob King Kia (where I bought this one new as well as two other cars previously) said I had to have it towed there and have a diagnostic ($130) completed before they could help me. on 1/4/22 I had it towed there. This was a SCAM as they told me my engine failure was due to a recall that was not completed that I was never notified about and they would nor KIA would cover anything. Brian(Service Manager) there offered to reach out to his KIA sales manager to see if he could get an exception. To my knowledge this never took place according to two other individuals and I was lied to. When he reached out on 1/24/22 to let me know it was a NO he also told me my car was broken into on 1/18/22 and I was not notified of this prior. So now I have a 2016 Kia Sportage that I still owe money on that wont run and a broken window I had to put a claim on my insurance for that even as of 2/10/22 has yet to be fixed. It is sad though that they offered to give me $500 for my car that I owe about $5000.00 on or I could trade it in on another KIA and they would pay my car off. It is all a sales gimmick and people are taken advantage of.
Mfg Campaign: 11451387
Recall Date: Feb 10, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On 12/2/21 I was driving down 52 towards Lexington in the fast lane going about 66 MPH with my child in the back seat in her car seat when I noticed my 2016 Kia Sportage would not accelerate and suddenly went down to around 20 MPH resulting in more than one almost collisions to try to get off the highway. I then heard a loud knocking noise and my vehicle would not go over 15 MPH. There was not a single light on my dashboard that came on to alert me of the situation. I had the car towed to the auto shop I use until I could contact KIA. Bob King Kia (where I bought this one new as well as two other cars previously) said I had to have it towed there and have a diagnostic ($130) completed before they could help me. on 1/4/22 I had it towed there. This was a SCAM as they told me my engine failure was due to a recall that was not completed that I was never notified about and they would nor KIA would cover anything. Brian(Service Manager) there offered to reach out to his KIA sales manager to see if he could get an exception. To my knowledge this never took place according to two other individuals and I was lied to. When he reached out on 1/24/22 to let me know it was a NO he also told me my car was broken into on 1/18/22 and I was not notified of this prior. So now I have a 2016 Kia Sportage that I still owe money on that wont run and a broken window I had to put a claim on my insurance for that even as of 2/10/22 has yet to be fixed. It is sad though that they offered to give me $500 for my car that I owe about $5000.00 on or I could trade it in on another KIA and they would pay my car off. It is all a sales gimmick and people are taken advantage of.
Corrective Action:
On 12/2/21 I was driving down 52 towards Lexington in the fast lane going about 66 MPH with my child in the back seat in her car seat when I noticed my 2016 Kia Sportage would not accelerate and suddenly went down to around 20 MPH resulting in more than one almost collisions to try to get off the highway. I then heard a loud knocking noise and my vehicle would not go over 15 MPH. There was not a single light on my dashboard that came on to alert me of the situation. I had the car towed to the auto shop I use until I could contact KIA. Bob King Kia (where I bought this one new as well as two other cars previously) said I had to have it towed there and have a diagnostic ($130) completed before they could help me. on 1/4/22 I had it towed there. This was a SCAM as they told me my engine failure was due to a recall that was not completed that I was never notified about and they would nor KIA would cover anything. Brian(Service Manager) there offered to reach out to his KIA sales manager to see if he could get an exception. To my knowledge this never took place according to two other individuals and I was lied to. When he reached out on 1/24/22 to let me know it was a NO he also told me my car was broken into on 1/18/22 and I was not notified of this prior. So now I have a 2016 Kia Sportage that I still owe money on that wont run and a broken window I had to put a claim on my insurance for that even as of 2/10/22 has yet to be fixed. It is sad though that they offered to give me $500 for my car that I owe about $5000.00 on or I could trade it in on another KIA and they would pay my car off. It is all a sales gimmick and people are taken advantage of.
Additional Notes:
On 12/2/21 I was driving down 52 towards Lexington in the fast lane going about 66 MPH with my child in the back seat in her car seat when I noticed my 2016 Kia Sportage would not accelerate and suddenly went down to around 20 MPH resulting in more than one almost collisions to try to get off the highway. I then heard a loud knocking noise and my vehicle would not go over 15 MPH. There was not a single light on my dashboard that came on to alert me of the situation. I had the car towed to the auto shop I use until I could contact KIA. Bob King Kia (where I bought this one new as well as two other cars previously) said I had to have it towed there and have a diagnostic ($130) completed before they could help me. on 1/4/22 I had it towed there. This was a SCAM as they told me my engine failure was due to a recall that was not completed that I was never notified about and they would nor KIA would cover anything. Brian(Service Manager) there offered to reach out to his KIA sales manager to see if he could get an exception. To my knowledge this never took place according to two other individuals and I was lied to. When he reached out on 1/24/22 to let me know it was a NO he also told me my car was broken into on 1/18/22 and I was not notified of this prior. So now I have a 2016 Kia Sportage that I still owe money on that wont run and a broken window I had to put a claim on my insurance for that even as of 2/10/22 has yet to be fixed. It is sad though that they offered to give me $500 for my car that I owe about $5000.00 on or I could trade it in on another KIA and they would pay my car off. It is all a sales gimmick and people are taken advantage of.
Mfg Campaign: 11451387
Recall Date: Feb 10, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine stopped completely while on the highway with my family
Corrective Action:
Engine stopped completely while on the highway with my family
Additional Notes:
Engine stopped completely while on the highway with my family
Mfg Campaign: 11446486
Recall Date: Jan 6, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
the car was bought certified used from Galpin Kia which is no longer in business. That location closed down. I had gone 2 times with the same issue and they refused to look under the car & mechanic basically said chill out it’s fine. Sent me to galpin Ford to which I talked to 2 employees and In tears expressed my fear and concern yet was told to relax and nothing was wrong .took to Kia new location 2 times was told to come back and 3rd I refused to leave till it was looked at. Mechanic said it was not in good shape and rep told me to not drive unless a emergency & would email me that night which was Saturday what labor it needed and prices and I’ve yet to hear back I followed up twice since and still no response ..the fact I was told not to drive & it mechanic stated to rep in Spanish, basically something with wheels and tires being eaten away while driving also a ball bearing cracked and they asked if I had receipts as it could be a lemon.. I try to keep all my conversations via chat or email for this very reason i also have emails I’ve communicated with corporate about the situation to which I had no response and most of the repairs that I got were at certified kia service stations. It needed alignment 4-6 within 6 months. Car pulling badly and needed tires changed or alignment each time. Car feels like it’s gonna fall apart and at times the wheel kinda tightens up and I feel i don’t have control. I’ve been dealing with this over a year and no one has even bothered to check after my constant emails, calls voicing my concern & fear of driving. It sits in garage since while trying to get Kia to do something, pandemic hit and coincidentally the warranty conveniently expired. Please help
Corrective Action:
the car was bought certified used from Galpin Kia which is no longer in business. That location closed down. I had gone 2 times with the same issue and they refused to look under the car & mechanic basically said chill out it’s fine. Sent me to galpin Ford to which I talked to 2 employees and In tears expressed my fear and concern yet was told to relax and nothing was wrong .took to Kia new location 2 times was told to come back and 3rd I refused to leave till it was looked at. Mechanic said it was not in good shape and rep told me to not drive unless a emergency & would email me that night which was Saturday what labor it needed and prices and I’ve yet to hear back I followed up twice since and still no response ..the fact I was told not to drive & it mechanic stated to rep in Spanish, basically something with wheels and tires being eaten away while driving also a ball bearing cracked and they asked if I had receipts as it could be a lemon.. I try to keep all my conversations via chat or email for this very reason i also have emails I’ve communicated with corporate about the situation to which I had no response and most of the repairs that I got were at certified kia service stations. It needed alignment 4-6 within 6 months. Car pulling badly and needed tires changed or alignment each time. Car feels like it’s gonna fall apart and at times the wheel kinda tightens up and I feel i don’t have control. I’ve been dealing with this over a year and no one has even bothered to check after my constant emails, calls voicing my concern & fear of driving. It sits in garage since while trying to get Kia to do something, pandemic hit and coincidentally the warranty conveniently expired. Please help
Additional Notes:
the car was bought certified used from Galpin Kia which is no longer in business. That location closed down. I had gone 2 times with the same issue and they refused to look under the car & mechanic basically said chill out it’s fine. Sent me to galpin Ford to which I talked to 2 employees and In tears expressed my fear and concern yet was told to relax and nothing was wrong .took to Kia new location 2 times was told to come back and 3rd I refused to leave till it was looked at. Mechanic said it was not in good shape and rep told me to not drive unless a emergency & would email me that night which was Saturday what labor it needed and prices and I’ve yet to hear back I followed up twice since and still no response ..the fact I was told not to drive & it mechanic stated to rep in Spanish, basically something with wheels and tires being eaten away while driving also a ball bearing cracked and they asked if I had receipts as it could be a lemon.. I try to keep all my conversations via chat or email for this very reason i also have emails I’ve communicated with corporate about the situation to which I had no response and most of the repairs that I got were at certified kia service stations. It needed alignment 4-6 within 6 months. Car pulling badly and needed tires changed or alignment each time. Car feels like it’s gonna fall apart and at times the wheel kinda tightens up and I feel i don’t have control. I’ve been dealing with this over a year and no one has even bothered to check after my constant emails, calls voicing my concern & fear of driving. It sits in garage since while trying to get Kia to do something, pandemic hit and coincidentally the warranty conveniently expired. Please help
Mfg Campaign: 11445377
Recall Date: Dec 29, 2021
Kia America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
the car was bought certified used from Galpin Kia which is no longer in business. That location closed down. I had gone 2 times with the same issue and they refused to look under the car & mechanic basically said chill out it’s fine. Sent me to galpin Ford to which I talked to 2 employees and In tears expressed my fear and concern yet was told to relax and nothing was wrong .took to Kia new location 2 times was told to come back and 3rd I refused to leave till it was looked at. Mechanic said it was not in good shape and rep told me to not drive unless a emergency & would email me that night which was Saturday what labor it needed and prices and I’ve yet to hear back I followed up twice since and still no response ..the fact I was told not to drive & it mechanic stated to rep in Spanish, basically something with wheels and tires being eaten away while driving also a ball bearing cracked and they asked if I had receipts as it could be a lemon.. I try to keep all my conversations via chat or email for this very reason i also have emails I’ve communicated with corporate about the situation to which I had no response and most of the repairs that I got were at certified kia service stations. It needed alignment 4-6 within 6 months. Car pulling badly and needed tires changed or alignment each time. Car feels like it’s gonna fall apart and at times the wheel kinda tightens up and I feel i don’t have control. I’ve been dealing with this over a year and no one has even bothered to check after my constant emails, calls voicing my concern & fear of driving. It sits in garage since while trying to get Kia to do something, pandemic hit and coincidentally the warranty conveniently expired. Please help
Corrective Action:
the car was bought certified used from Galpin Kia which is no longer in business. That location closed down. I had gone 2 times with the same issue and they refused to look under the car & mechanic basically said chill out it’s fine. Sent me to galpin Ford to which I talked to 2 employees and In tears expressed my fear and concern yet was told to relax and nothing was wrong .took to Kia new location 2 times was told to come back and 3rd I refused to leave till it was looked at. Mechanic said it was not in good shape and rep told me to not drive unless a emergency & would email me that night which was Saturday what labor it needed and prices and I’ve yet to hear back I followed up twice since and still no response ..the fact I was told not to drive & it mechanic stated to rep in Spanish, basically something with wheels and tires being eaten away while driving also a ball bearing cracked and they asked if I had receipts as it could be a lemon.. I try to keep all my conversations via chat or email for this very reason i also have emails I’ve communicated with corporate about the situation to which I had no response and most of the repairs that I got were at certified kia service stations. It needed alignment 4-6 within 6 months. Car pulling badly and needed tires changed or alignment each time. Car feels like it’s gonna fall apart and at times the wheel kinda tightens up and I feel i don’t have control. I’ve been dealing with this over a year and no one has even bothered to check after my constant emails, calls voicing my concern & fear of driving. It sits in garage since while trying to get Kia to do something, pandemic hit and coincidentally the warranty conveniently expired. Please help
Additional Notes:
the car was bought certified used from Galpin Kia which is no longer in business. That location closed down. I had gone 2 times with the same issue and they refused to look under the car & mechanic basically said chill out it’s fine. Sent me to galpin Ford to which I talked to 2 employees and In tears expressed my fear and concern yet was told to relax and nothing was wrong .took to Kia new location 2 times was told to come back and 3rd I refused to leave till it was looked at. Mechanic said it was not in good shape and rep told me to not drive unless a emergency & would email me that night which was Saturday what labor it needed and prices and I’ve yet to hear back I followed up twice since and still no response ..the fact I was told not to drive & it mechanic stated to rep in Spanish, basically something with wheels and tires being eaten away while driving also a ball bearing cracked and they asked if I had receipts as it could be a lemon.. I try to keep all my conversations via chat or email for this very reason i also have emails I’ve communicated with corporate about the situation to which I had no response and most of the repairs that I got were at certified kia service stations. It needed alignment 4-6 within 6 months. Car pulling badly and needed tires changed or alignment each time. Car feels like it’s gonna fall apart and at times the wheel kinda tightens up and I feel i don’t have control. I’ve been dealing with this over a year and no one has even bothered to check after my constant emails, calls voicing my concern & fear of driving. It sits in garage since while trying to get Kia to do something, pandemic hit and coincidentally the warranty conveniently expired. Please help
Mfg Campaign: 11445377
Recall Date: Dec 29, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
the car was bought certified used from Galpin Kia which is no longer in business. That location closed down. I had gone 2 times with the same issue and they refused to look under the car & mechanic basically said chill out it’s fine. Sent me to galpin Ford to which I talked to 2 employees and In tears expressed my fear and concern yet was told to relax and nothing was wrong .took to Kia new location 2 times was told to come back and 3rd I refused to leave till it was looked at. Mechanic said it was not in good shape and rep told me to not drive unless a emergency & would email me that night which was Saturday what labor it needed and prices and I’ve yet to hear back I followed up twice since and still no response ..the fact I was told not to drive & it mechanic stated to rep in Spanish, basically something with wheels and tires being eaten away while driving also a ball bearing cracked and they asked if I had receipts as it could be a lemon.. I try to keep all my conversations via chat or email for this very reason i also have emails I’ve communicated with corporate about the situation to which I had no response and most of the repairs that I got were at certified kia service stations. It needed alignment 4-6 within 6 months. Car pulling badly and needed tires changed or alignment each time. Car feels like it’s gonna fall apart and at times the wheel kinda tightens up and I feel i don’t have control. I’ve been dealing with this over a year and no one has even bothered to check after my constant emails, calls voicing my concern & fear of driving. It sits in garage since while trying to get Kia to do something, pandemic hit and coincidentally the warranty conveniently expired. Please help
Corrective Action:
the car was bought certified used from Galpin Kia which is no longer in business. That location closed down. I had gone 2 times with the same issue and they refused to look under the car & mechanic basically said chill out it’s fine. Sent me to galpin Ford to which I talked to 2 employees and In tears expressed my fear and concern yet was told to relax and nothing was wrong .took to Kia new location 2 times was told to come back and 3rd I refused to leave till it was looked at. Mechanic said it was not in good shape and rep told me to not drive unless a emergency & would email me that night which was Saturday what labor it needed and prices and I’ve yet to hear back I followed up twice since and still no response ..the fact I was told not to drive & it mechanic stated to rep in Spanish, basically something with wheels and tires being eaten away while driving also a ball bearing cracked and they asked if I had receipts as it could be a lemon.. I try to keep all my conversations via chat or email for this very reason i also have emails I’ve communicated with corporate about the situation to which I had no response and most of the repairs that I got were at certified kia service stations. It needed alignment 4-6 within 6 months. Car pulling badly and needed tires changed or alignment each time. Car feels like it’s gonna fall apart and at times the wheel kinda tightens up and I feel i don’t have control. I’ve been dealing with this over a year and no one has even bothered to check after my constant emails, calls voicing my concern & fear of driving. It sits in garage since while trying to get Kia to do something, pandemic hit and coincidentally the warranty conveniently expired. Please help
Additional Notes:
the car was bought certified used from Galpin Kia which is no longer in business. That location closed down. I had gone 2 times with the same issue and they refused to look under the car & mechanic basically said chill out it’s fine. Sent me to galpin Ford to which I talked to 2 employees and In tears expressed my fear and concern yet was told to relax and nothing was wrong .took to Kia new location 2 times was told to come back and 3rd I refused to leave till it was looked at. Mechanic said it was not in good shape and rep told me to not drive unless a emergency & would email me that night which was Saturday what labor it needed and prices and I’ve yet to hear back I followed up twice since and still no response ..the fact I was told not to drive & it mechanic stated to rep in Spanish, basically something with wheels and tires being eaten away while driving also a ball bearing cracked and they asked if I had receipts as it could be a lemon.. I try to keep all my conversations via chat or email for this very reason i also have emails I’ve communicated with corporate about the situation to which I had no response and most of the repairs that I got were at certified kia service stations. It needed alignment 4-6 within 6 months. Car pulling badly and needed tires changed or alignment each time. Car feels like it’s gonna fall apart and at times the wheel kinda tightens up and I feel i don’t have control. I’ve been dealing with this over a year and no one has even bothered to check after my constant emails, calls voicing my concern & fear of driving. It sits in garage since while trying to get Kia to do something, pandemic hit and coincidentally the warranty conveniently expired. Please help
Mfg Campaign: 11445377
Recall Date: Dec 29, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The contact owns a 2016 Kia Sportage. The contact stated that while his wife was driving 35 MPH, she heard abnormal loud knocking sounds coming from the engine. There were no warning lights illuminated. The contact's wife was able to continue to drive the vehicle. The contact stated that while he was taking the vehicle to the dealer the following day, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the dealer who diagnosed that the engine needed to be replaced. The dealer also informed the contact that they could not repair the vehicle under NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine) because he had not taken the vehicle to their location before the engine failed. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 91,000.
Corrective Action:
The contact owns a 2016 Kia Sportage. The contact stated that while his wife was driving 35 MPH, she heard abnormal loud knocking sounds coming from the engine. There were no warning lights illuminated. The contact's wife was able to continue to drive the vehicle. The contact stated that while he was taking the vehicle to the dealer the following day, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the dealer who diagnosed that the engine needed to be replaced. The dealer also informed the contact that they could not repair the vehicle under NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine) because he had not taken the vehicle to their location before the engine failed. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 91,000.
Additional Notes:
The contact owns a 2016 Kia Sportage. The contact stated that while his wife was driving 35 MPH, she heard abnormal loud knocking sounds coming from the engine. There were no warning lights illuminated. The contact's wife was able to continue to drive the vehicle. The contact stated that while he was taking the vehicle to the dealer the following day, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the dealer who diagnosed that the engine needed to be replaced. The dealer also informed the contact that they could not repair the vehicle under NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine) because he had not taken the vehicle to their location before the engine failed. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 91,000.
Mfg Campaign: 11439858
Recall Date: Nov 9, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I own a 2016 Kia Sportage which is still new. I've owned it for 2-3 years had about 32k miles on the vehicle when I purchased it in 2018. I currently have 50k miles now, I follow-up with dealership on my Oil Changes without having any issues. One day out of the blue it started making a knocking sound coming from engine, I contacted the Dealership they couldn't figure it out stating it was a known issue from the Back Rear seats locking latch not holding steady. I explained that it sounds like it's coming from front side of the vehicle in the engine. They advised me that I am okay so I took their word for it. Followed up on a routine Oil Service Change and again I advised the dealership to look into the knocking sound due to concerns that it doesn't seem right. My engine service lamps have never turned on but the sound has been a concern but once more the mechanic and service writer at the dealership assured me that their is nothing wrong explaining to me, it's just the A/C Ventilation Shutters underneath the front end of the vehicle it suddenly disabled itself and it's flapping when the vehicle is in motion making the knocking sound. I was in shock with what was said but they are the experts. Late 2020 just months later I arrive at the Dealership for my Oil Change was told by Service Writer that I have to perform their 30k Milestone Oil Service: Repl Engine Oil / Filter Inspection which cost $400 - $415. I was amazed that it cost so much but I went right ahead and told dealership let's do it. Halfway into 2021 the vehicles knocking sound that I've been questioning and complaining about started making a loud scary sound out of no where. I wouldn't operate or drive the vehicle. I contacted Dealership immediately but they are charging me for Engine Repair, probably have to buy a new engine cost in thousands. Impossible to be my fault I've questioned problems but was given no help. Found Engine Recalls 2016 Kia Sportage Vehicles received no assistance. Help me.
Corrective Action:
I own a 2016 Kia Sportage which is still new. I've owned it for 2-3 years had about 32k miles on the vehicle when I purchased it in 2018. I currently have 50k miles now, I follow-up with dealership on my Oil Changes without having any issues. One day out of the blue it started making a knocking sound coming from engine, I contacted the Dealership they couldn't figure it out stating it was a known issue from the Back Rear seats locking latch not holding steady. I explained that it sounds like it's coming from front side of the vehicle in the engine. They advised me that I am okay so I took their word for it. Followed up on a routine Oil Service Change and again I advised the dealership to look into the knocking sound due to concerns that it doesn't seem right. My engine service lamps have never turned on but the sound has been a concern but once more the mechanic and service writer at the dealership assured me that their is nothing wrong explaining to me, it's just the A/C Ventilation Shutters underneath the front end of the vehicle it suddenly disabled itself and it's flapping when the vehicle is in motion making the knocking sound. I was in shock with what was said but they are the experts. Late 2020 just months later I arrive at the Dealership for my Oil Change was told by Service Writer that I have to perform their 30k Milestone Oil Service: Repl Engine Oil / Filter Inspection which cost $400 - $415. I was amazed that it cost so much but I went right ahead and told dealership let's do it. Halfway into 2021 the vehicles knocking sound that I've been questioning and complaining about started making a loud scary sound out of no where. I wouldn't operate or drive the vehicle. I contacted Dealership immediately but they are charging me for Engine Repair, probably have to buy a new engine cost in thousands. Impossible to be my fault I've questioned problems but was given no help. Found Engine Recalls 2016 Kia Sportage Vehicles received no assistance. Help me.
Additional Notes:
I own a 2016 Kia Sportage which is still new. I've owned it for 2-3 years had about 32k miles on the vehicle when I purchased it in 2018. I currently have 50k miles now, I follow-up with dealership on my Oil Changes without having any issues. One day out of the blue it started making a knocking sound coming from engine, I contacted the Dealership they couldn't figure it out stating it was a known issue from the Back Rear seats locking latch not holding steady. I explained that it sounds like it's coming from front side of the vehicle in the engine. They advised me that I am okay so I took their word for it. Followed up on a routine Oil Service Change and again I advised the dealership to look into the knocking sound due to concerns that it doesn't seem right. My engine service lamps have never turned on but the sound has been a concern but once more the mechanic and service writer at the dealership assured me that their is nothing wrong explaining to me, it's just the A/C Ventilation Shutters underneath the front end of the vehicle it suddenly disabled itself and it's flapping when the vehicle is in motion making the knocking sound. I was in shock with what was said but they are the experts. Late 2020 just months later I arrive at the Dealership for my Oil Change was told by Service Writer that I have to perform their 30k Milestone Oil Service: Repl Engine Oil / Filter Inspection which cost $400 - $415. I was amazed that it cost so much but I went right ahead and told dealership let's do it. Halfway into 2021 the vehicles knocking sound that I've been questioning and complaining about started making a loud scary sound out of no where. I wouldn't operate or drive the vehicle. I contacted Dealership immediately but they are charging me for Engine Repair, probably have to buy a new engine cost in thousands. Impossible to be my fault I've questioned problems but was given no help. Found Engine Recalls 2016 Kia Sportage Vehicles received no assistance. Help me.
Mfg Campaign: 11422751
Recall Date: Jun 29, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CAR BEGAN MAKING A RATTLING NOISE IN THE ENGINE THEN IMMEDIATELY STOPPED RUNNING WHILE I WAS DRIVING. LUCKILY I WAS ON A COUNTY ROAD AND COASTED IN TO A DRIVEWAY. I HAD THE CAR TOWED TO MY HOUSE WHERE IT STILL RESIDES AND FEARING IT IS A ROD BEARING FAILURE IN THE MOTOR.
Corrective Action:
CAR BEGAN MAKING A RATTLING NOISE IN THE ENGINE THEN IMMEDIATELY STOPPED RUNNING WHILE I WAS DRIVING. LUCKILY I WAS ON A COUNTY ROAD AND COASTED IN TO A DRIVEWAY. I HAD THE CAR TOWED TO MY HOUSE WHERE IT STILL RESIDES AND FEARING IT IS A ROD BEARING FAILURE IN THE MOTOR.
Additional Notes:
CAR BEGAN MAKING A RATTLING NOISE IN THE ENGINE THEN IMMEDIATELY STOPPED RUNNING WHILE I WAS DRIVING. LUCKILY I WAS ON A COUNTY ROAD AND COASTED IN TO A DRIVEWAY. I HAD THE CAR TOWED TO MY HOUSE WHERE IT STILL RESIDES AND FEARING IT IS A ROD BEARING FAILURE IN THE MOTOR.
Mfg Campaign: 11404008
Recall Date: Mar 20, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE POWER WINDOWS ON RIGHT AND LEFT ARE NOT WORKING RIGHT
Corrective Action:
THE POWER WINDOWS ON RIGHT AND LEFT ARE NOT WORKING RIGHT
Additional Notes:
THE POWER WINDOWS ON RIGHT AND LEFT ARE NOT WORKING RIGHT
Mfg Campaign: 11402767
Recall Date: Mar 13, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON MARCH 12 2021 I WAS ON I-4 EAST TOWARD DAYTONA BEACH ABOUT 70 MILES PER HOUR AND ALL OF THE SUDDEN THE ENGINE STAHL. I WAS ABLE TO MOVE TO THE SHOULDER OF THE ROAD. THE TOW TRUCK DRIVER JUMPED THE BATTERY 3 TIMES AND THE ENGINE DIDN'T START,TOOK IT TO THE DEALER KEPT THE CAR OVERNIGHT DID ALL NECESSARY CHECKS EVERYTHING LOOKS FINE NO PROBLEM WITH THE BATTERY OR ANY OTHER THING.. THE NEXT DAY THE CAR START AS NORMAL, THEY DID A TEST DRIVE AND EVERYTHING WAS OK AS IF NOTHING HAD HAPPENED. I WENT AND TOOK THE CAR HOME AND AS OF THIS MOMENT IT SEEMS TO BE OK. MY BIG CONCERN NOW IS WHAT IF IT HAPPENS AGAIN WHILE DRIVING IN THE HIGHWAY. IT CAN CAUSE AN ACCIDENT RISKING MINE AND MY FAMILY LIVES. IS THERE ANYTHING I CAN DO???
Corrective Action:
ON MARCH 12 2021 I WAS ON I-4 EAST TOWARD DAYTONA BEACH ABOUT 70 MILES PER HOUR AND ALL OF THE SUDDEN THE ENGINE STAHL. I WAS ABLE TO MOVE TO THE SHOULDER OF THE ROAD. THE TOW TRUCK DRIVER JUMPED THE BATTERY 3 TIMES AND THE ENGINE DIDN'T START,TOOK IT TO THE DEALER KEPT THE CAR OVERNIGHT DID ALL NECESSARY CHECKS EVERYTHING LOOKS FINE NO PROBLEM WITH THE BATTERY OR ANY OTHER THING.. THE NEXT DAY THE CAR START AS NORMAL, THEY DID A TEST DRIVE AND EVERYTHING WAS OK AS IF NOTHING HAD HAPPENED. I WENT AND TOOK THE CAR HOME AND AS OF THIS MOMENT IT SEEMS TO BE OK. MY BIG CONCERN NOW IS WHAT IF IT HAPPENS AGAIN WHILE DRIVING IN THE HIGHWAY. IT CAN CAUSE AN ACCIDENT RISKING MINE AND MY FAMILY LIVES. IS THERE ANYTHING I CAN DO???
Additional Notes:
ON MARCH 12 2021 I WAS ON I-4 EAST TOWARD DAYTONA BEACH ABOUT 70 MILES PER HOUR AND ALL OF THE SUDDEN THE ENGINE STAHL. I WAS ABLE TO MOVE TO THE SHOULDER OF THE ROAD. THE TOW TRUCK DRIVER JUMPED THE BATTERY 3 TIMES AND THE ENGINE DIDN'T START,TOOK IT TO THE DEALER KEPT THE CAR OVERNIGHT DID ALL NECESSARY CHECKS EVERYTHING LOOKS FINE NO PROBLEM WITH THE BATTERY OR ANY OTHER THING.. THE NEXT DAY THE CAR START AS NORMAL, THEY DID A TEST DRIVE AND EVERYTHING WAS OK AS IF NOTHING HAD HAPPENED. I WENT AND TOOK THE CAR HOME AND AS OF THIS MOMENT IT SEEMS TO BE OK. MY BIG CONCERN NOW IS WHAT IF IT HAPPENS AGAIN WHILE DRIVING IN THE HIGHWAY. IT CAN CAUSE AN ACCIDENT RISKING MINE AND MY FAMILY LIVES. IS THERE ANYTHING I CAN DO???
Mfg Campaign: 11402588
Recall Date: Mar 12, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
ON MARCH 12 2021 I WAS ON I-4 EAST TOWARD DAYTONA BEACH ABOUT 70 MILES PER HOUR AND ALL OF THE SUDDEN THE ENGINE STAHL. I WAS ABLE TO MOVE TO THE SHOULDER OF THE ROAD. THE TOW TRUCK DRIVER JUMPED THE BATTERY 3 TIMES AND THE ENGINE DIDN'T START,TOOK IT TO THE DEALER KEPT THE CAR OVERNIGHT DID ALL NECESSARY CHECKS EVERYTHING LOOKS FINE NO PROBLEM WITH THE BATTERY OR ANY OTHER THING.. THE NEXT DAY THE CAR START AS NORMAL, THEY DID A TEST DRIVE AND EVERYTHING WAS OK AS IF NOTHING HAD HAPPENED. I WENT AND TOOK THE CAR HOME AND AS OF THIS MOMENT IT SEEMS TO BE OK. MY BIG CONCERN NOW IS WHAT IF IT HAPPENS AGAIN WHILE DRIVING IN THE HIGHWAY. IT CAN CAUSE AN ACCIDENT RISKING MINE AND MY FAMILY LIVES. IS THERE ANYTHING I CAN DO???
Corrective Action:
ON MARCH 12 2021 I WAS ON I-4 EAST TOWARD DAYTONA BEACH ABOUT 70 MILES PER HOUR AND ALL OF THE SUDDEN THE ENGINE STAHL. I WAS ABLE TO MOVE TO THE SHOULDER OF THE ROAD. THE TOW TRUCK DRIVER JUMPED THE BATTERY 3 TIMES AND THE ENGINE DIDN'T START,TOOK IT TO THE DEALER KEPT THE CAR OVERNIGHT DID ALL NECESSARY CHECKS EVERYTHING LOOKS FINE NO PROBLEM WITH THE BATTERY OR ANY OTHER THING.. THE NEXT DAY THE CAR START AS NORMAL, THEY DID A TEST DRIVE AND EVERYTHING WAS OK AS IF NOTHING HAD HAPPENED. I WENT AND TOOK THE CAR HOME AND AS OF THIS MOMENT IT SEEMS TO BE OK. MY BIG CONCERN NOW IS WHAT IF IT HAPPENS AGAIN WHILE DRIVING IN THE HIGHWAY. IT CAN CAUSE AN ACCIDENT RISKING MINE AND MY FAMILY LIVES. IS THERE ANYTHING I CAN DO???
Additional Notes:
ON MARCH 12 2021 I WAS ON I-4 EAST TOWARD DAYTONA BEACH ABOUT 70 MILES PER HOUR AND ALL OF THE SUDDEN THE ENGINE STAHL. I WAS ABLE TO MOVE TO THE SHOULDER OF THE ROAD. THE TOW TRUCK DRIVER JUMPED THE BATTERY 3 TIMES AND THE ENGINE DIDN'T START,TOOK IT TO THE DEALER KEPT THE CAR OVERNIGHT DID ALL NECESSARY CHECKS EVERYTHING LOOKS FINE NO PROBLEM WITH THE BATTERY OR ANY OTHER THING.. THE NEXT DAY THE CAR START AS NORMAL, THEY DID A TEST DRIVE AND EVERYTHING WAS OK AS IF NOTHING HAD HAPPENED. I WENT AND TOOK THE CAR HOME AND AS OF THIS MOMENT IT SEEMS TO BE OK. MY BIG CONCERN NOW IS WHAT IF IT HAPPENS AGAIN WHILE DRIVING IN THE HIGHWAY. IT CAN CAUSE AN ACCIDENT RISKING MINE AND MY FAMILY LIVES. IS THERE ANYTHING I CAN DO???
Mfg Campaign: 11402588
Recall Date: Mar 12, 2021
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ON MARCH 12 2021 I WAS ON I-4 EAST TOWARD DAYTONA BEACH ABOUT 70 MILES PER HOUR AND ALL OF THE SUDDEN THE ENGINE STAHL. I WAS ABLE TO MOVE TO THE SHOULDER OF THE ROAD. THE TOW TRUCK DRIVER JUMPED THE BATTERY 3 TIMES AND THE ENGINE DIDN'T START,TOOK IT TO THE DEALER KEPT THE CAR OVERNIGHT DID ALL NECESSARY CHECKS EVERYTHING LOOKS FINE NO PROBLEM WITH THE BATTERY OR ANY OTHER THING.. THE NEXT DAY THE CAR START AS NORMAL, THEY DID A TEST DRIVE AND EVERYTHING WAS OK AS IF NOTHING HAD HAPPENED. I WENT AND TOOK THE CAR HOME AND AS OF THIS MOMENT IT SEEMS TO BE OK. MY BIG CONCERN NOW IS WHAT IF IT HAPPENS AGAIN WHILE DRIVING IN THE HIGHWAY. IT CAN CAUSE AN ACCIDENT RISKING MINE AND MY FAMILY LIVES. IS THERE ANYTHING I CAN DO???
Corrective Action:
ON MARCH 12 2021 I WAS ON I-4 EAST TOWARD DAYTONA BEACH ABOUT 70 MILES PER HOUR AND ALL OF THE SUDDEN THE ENGINE STAHL. I WAS ABLE TO MOVE TO THE SHOULDER OF THE ROAD. THE TOW TRUCK DRIVER JUMPED THE BATTERY 3 TIMES AND THE ENGINE DIDN'T START,TOOK IT TO THE DEALER KEPT THE CAR OVERNIGHT DID ALL NECESSARY CHECKS EVERYTHING LOOKS FINE NO PROBLEM WITH THE BATTERY OR ANY OTHER THING.. THE NEXT DAY THE CAR START AS NORMAL, THEY DID A TEST DRIVE AND EVERYTHING WAS OK AS IF NOTHING HAD HAPPENED. I WENT AND TOOK THE CAR HOME AND AS OF THIS MOMENT IT SEEMS TO BE OK. MY BIG CONCERN NOW IS WHAT IF IT HAPPENS AGAIN WHILE DRIVING IN THE HIGHWAY. IT CAN CAUSE AN ACCIDENT RISKING MINE AND MY FAMILY LIVES. IS THERE ANYTHING I CAN DO???
Additional Notes:
ON MARCH 12 2021 I WAS ON I-4 EAST TOWARD DAYTONA BEACH ABOUT 70 MILES PER HOUR AND ALL OF THE SUDDEN THE ENGINE STAHL. I WAS ABLE TO MOVE TO THE SHOULDER OF THE ROAD. THE TOW TRUCK DRIVER JUMPED THE BATTERY 3 TIMES AND THE ENGINE DIDN'T START,TOOK IT TO THE DEALER KEPT THE CAR OVERNIGHT DID ALL NECESSARY CHECKS EVERYTHING LOOKS FINE NO PROBLEM WITH THE BATTERY OR ANY OTHER THING.. THE NEXT DAY THE CAR START AS NORMAL, THEY DID A TEST DRIVE AND EVERYTHING WAS OK AS IF NOTHING HAD HAPPENED. I WENT AND TOOK THE CAR HOME AND AS OF THIS MOMENT IT SEEMS TO BE OK. MY BIG CONCERN NOW IS WHAT IF IT HAPPENS AGAIN WHILE DRIVING IN THE HIGHWAY. IT CAN CAUSE AN ACCIDENT RISKING MINE AND MY FAMILY LIVES. IS THERE ANYTHING I CAN DO???
Mfg Campaign: 11402588
Recall Date: Mar 12, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING THE OIL LIGHT KEPT FLASHING. A LOUD NOISE UNDER MY HOOD AND CAR WAS PULLING. CAR WAS UP TO DATE AND SERVICED 1/21.
Corrective Action:
WHILE DRIVING THE OIL LIGHT KEPT FLASHING. A LOUD NOISE UNDER MY HOOD AND CAR WAS PULLING. CAR WAS UP TO DATE AND SERVICED 1/21.
Additional Notes:
WHILE DRIVING THE OIL LIGHT KEPT FLASHING. A LOUD NOISE UNDER MY HOOD AND CAR WAS PULLING. CAR WAS UP TO DATE AND SERVICED 1/21.
Mfg Campaign: 11398664
Recall Date: Mar 2, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CAR JUST SHUTDOWN ON ME DOING 75 IN A 70. MILEAGE WAS NOT HIGH AND MAINTENANCE WASN'T NEED ACCORDING TO THE DASHBOARD. CAR WAS GREAT THEN JUST OUT OF NOWHERE SHUTDOWN DUE TO FAULTY ENGINE THEY KEEP SAYING.*JB
Corrective Action:
CAR JUST SHUTDOWN ON ME DOING 75 IN A 70. MILEAGE WAS NOT HIGH AND MAINTENANCE WASN'T NEED ACCORDING TO THE DASHBOARD. CAR WAS GREAT THEN JUST OUT OF NOWHERE SHUTDOWN DUE TO FAULTY ENGINE THEY KEEP SAYING.*JB
Additional Notes:
CAR JUST SHUTDOWN ON ME DOING 75 IN A 70. MILEAGE WAS NOT HIGH AND MAINTENANCE WASN'T NEED ACCORDING TO THE DASHBOARD. CAR WAS GREAT THEN JUST OUT OF NOWHERE SHUTDOWN DUE TO FAULTY ENGINE THEY KEEP SAYING.*JB
Mfg Campaign: 11378542
Recall Date: Dec 8, 2020
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR JUST SHUTDOWN ON ME DOING 75 IN A 70. MILEAGE WAS NOT HIGH AND MAINTENANCE WASN'T NEED ACCORDING TO THE DASHBOARD. CAR WAS GREAT THEN JUST OUT OF NOWHERE SHUTDOWN DUE TO FAULTY ENGINE THEY KEEP SAYING.*JB
Corrective Action:
CAR JUST SHUTDOWN ON ME DOING 75 IN A 70. MILEAGE WAS NOT HIGH AND MAINTENANCE WASN'T NEED ACCORDING TO THE DASHBOARD. CAR WAS GREAT THEN JUST OUT OF NOWHERE SHUTDOWN DUE TO FAULTY ENGINE THEY KEEP SAYING.*JB
Additional Notes:
CAR JUST SHUTDOWN ON ME DOING 75 IN A 70. MILEAGE WAS NOT HIGH AND MAINTENANCE WASN'T NEED ACCORDING TO THE DASHBOARD. CAR WAS GREAT THEN JUST OUT OF NOWHERE SHUTDOWN DUE TO FAULTY ENGINE THEY KEEP SAYING.*JB
Mfg Campaign: 11378542
Recall Date: Dec 8, 2020
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