Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC206
Recall Date: Mar 4, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC142
Recall Date: Nov 30, 2016
Consumer Complaints
464 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Dead short in a wiring harness to the steering column where it goes up and down and back and forth to the positive wiring harness in there. that Kia dealer cannot figure out. Add another mechanic figure it out. Got pictures also a bad oil pressure switch that shot oil all over the motor
Corrective Action:
Dead short in a wiring harness to the steering column where it goes up and down and back and forth to the positive wiring harness in there. that Kia dealer cannot figure out. Add another mechanic figure it out. Got pictures also a bad oil pressure switch that shot oil all over the motor
Additional Notes:
Dead short in a wiring harness to the steering column where it goes up and down and back and forth to the positive wiring harness in there. that Kia dealer cannot figure out. Add another mechanic figure it out. Got pictures also a bad oil pressure switch that shot oil all over the motor
Mfg Campaign: 11494784
Recall Date: Nov 24, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine has failed due to oil absorption.
Corrective Action:
Engine has failed due to oil absorption.
Additional Notes:
Engine has failed due to oil absorption.
Mfg Campaign: 11494357
Recall Date: Nov 21, 2022
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The passenger door behind the driver seat suddenly would not open from either inside or outside the vehicle. The faulty lock makes it difficult to reach a child or pet in that seat quickly, as we have to go around the car to get to them through the other passenger door. Therefore, we don't consider the seat behind the driver safe, given the extra time needed to unlatch the seat belt and retrieve the passenger sitting there.
Corrective Action:
The passenger door behind the driver seat suddenly would not open from either inside or outside the vehicle. The faulty lock makes it difficult to reach a child or pet in that seat quickly, as we have to go around the car to get to them through the other passenger door. Therefore, we don't consider the seat behind the driver safe, given the extra time needed to unlatch the seat belt and retrieve the passenger sitting there.
Additional Notes:
The passenger door behind the driver seat suddenly would not open from either inside or outside the vehicle. The faulty lock makes it difficult to reach a child or pet in that seat quickly, as we have to go around the car to get to them through the other passenger door. Therefore, we don't consider the seat behind the driver safe, given the extra time needed to unlatch the seat belt and retrieve the passenger sitting there.
Mfg Campaign: 11493239
Recall Date: Nov 11, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic). The contact stated while driving 72 MPH across three lanes of traffic, the vehicle lost motive power with the check engine and oil warning lights illuminated. The contact pulled over and turned off the vehicle; however, the vehicle was unable to restart. The vehicle was towed to the dealer where it was diagnosed that the engine had seized and that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but provided no assistance due to the vehicle not having the Knock Sensor Detection System (KSDS) Product Improvement Campaign software update. The contact had not yet received notification of the KSDS Product Improvement Campaign software update. The failure mileage was approximately 120,000.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic). The contact stated while driving 72 MPH across three lanes of traffic, the vehicle lost motive power with the check engine and oil warning lights illuminated. The contact pulled over and turned off the vehicle; however, the vehicle was unable to restart. The vehicle was towed to the dealer where it was diagnosed that the engine had seized and that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but provided no assistance due to the vehicle not having the Knock Sensor Detection System (KSDS) Product Improvement Campaign software update. The contact had not yet received notification of the KSDS Product Improvement Campaign software update. The failure mileage was approximately 120,000.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic). The contact stated while driving 72 MPH across three lanes of traffic, the vehicle lost motive power with the check engine and oil warning lights illuminated. The contact pulled over and turned off the vehicle; however, the vehicle was unable to restart. The vehicle was towed to the dealer where it was diagnosed that the engine had seized and that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but provided no assistance due to the vehicle not having the Knock Sensor Detection System (KSDS) Product Improvement Campaign software update. The contact had not yet received notification of the KSDS Product Improvement Campaign software update. The failure mileage was approximately 120,000.
Mfg Campaign: 11491749
Recall Date: Nov 1, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I purchased a pre-owned 2017 Kia Sportage (~34,000 miles) from a Kia dealership in January 2020. I had my oil changed in late June 2022 at approximately 64,500 miles. In early October 2022 at approximately 67,800 miles (+3300) I noticed my oil light flickering when I would break form a high rate of speed. I brought it in to be looked at and my engine had less than one quart of oil remaining. Not only did the engine consume ~5 quarts of oil in 3.5 months, 3300 miles, but almost more importantly oil light had barely begun to flicker to the deficit in oil. The kia oil consumption issues are well known at this point. However I was unaware of the oil pressure sensor being set to only register once the vehicle was down 4-5 quarts of oil from the fill level. I was told by the Kia service manager that my "excellent" warranty will in fact cover a new engine, but I will have to drive the car until the engine seizes or sustains serious damage. When I first noticed the issue I called Kia to make an appointment to be seen and they were unable to fit me in for 2 weeks. Out of concern for my safety I brought my vehicle to an independent repair center who then confirmed that there was less than one quart of oil in then engine when it was drained (attached service record). My car is currently at the Kia service center.
Corrective Action:
I purchased a pre-owned 2017 Kia Sportage (~34,000 miles) from a Kia dealership in January 2020. I had my oil changed in late June 2022 at approximately 64,500 miles. In early October 2022 at approximately 67,800 miles (+3300) I noticed my oil light flickering when I would break form a high rate of speed. I brought it in to be looked at and my engine had less than one quart of oil remaining. Not only did the engine consume ~5 quarts of oil in 3.5 months, 3300 miles, but almost more importantly oil light had barely begun to flicker to the deficit in oil. The kia oil consumption issues are well known at this point. However I was unaware of the oil pressure sensor being set to only register once the vehicle was down 4-5 quarts of oil from the fill level. I was told by the Kia service manager that my "excellent" warranty will in fact cover a new engine, but I will have to drive the car until the engine seizes or sustains serious damage. When I first noticed the issue I called Kia to make an appointment to be seen and they were unable to fit me in for 2 weeks. Out of concern for my safety I brought my vehicle to an independent repair center who then confirmed that there was less than one quart of oil in then engine when it was drained (attached service record). My car is currently at the Kia service center.
Additional Notes:
I purchased a pre-owned 2017 Kia Sportage (~34,000 miles) from a Kia dealership in January 2020. I had my oil changed in late June 2022 at approximately 64,500 miles. In early October 2022 at approximately 67,800 miles (+3300) I noticed my oil light flickering when I would break form a high rate of speed. I brought it in to be looked at and my engine had less than one quart of oil remaining. Not only did the engine consume ~5 quarts of oil in 3.5 months, 3300 miles, but almost more importantly oil light had barely begun to flicker to the deficit in oil. The kia oil consumption issues are well known at this point. However I was unaware of the oil pressure sensor being set to only register once the vehicle was down 4-5 quarts of oil from the fill level. I was told by the Kia service manager that my "excellent" warranty will in fact cover a new engine, but I will have to drive the car until the engine seizes or sustains serious damage. When I first noticed the issue I called Kia to make an appointment to be seen and they were unable to fit me in for 2 weeks. Out of concern for my safety I brought my vehicle to an independent repair center who then confirmed that there was less than one quart of oil in then engine when it was drained (attached service record). My car is currently at the Kia service center.
Mfg Campaign: 11491581
Recall Date: Oct 31, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was driving up to Vermont for an event. I stopped at a Dunkin Donuts drive through and noticed smoke coming from the hood of my car. I quickly pulled forward into the nearest parking spot and the car started smoking in and burst into flames. I had 20-30 seconds to get out of the car. I could have been killed.
Corrective Action:
I was driving up to Vermont for an event. I stopped at a Dunkin Donuts drive through and noticed smoke coming from the hood of my car. I quickly pulled forward into the nearest parking spot and the car started smoking in and burst into flames. I had 20-30 seconds to get out of the car. I could have been killed.
Additional Notes:
I was driving up to Vermont for an event. I stopped at a Dunkin Donuts drive through and noticed smoke coming from the hood of my car. I quickly pulled forward into the nearest parking spot and the car started smoking in and burst into flames. I had 20-30 seconds to get out of the car. I could have been killed.
Mfg Campaign: 11489445
Recall Date: Oct 16, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving up to Vermont for an event. I stopped at a Dunkin Donuts drive through and noticed smoke coming from the hood of my car. I quickly pulled forward into the nearest parking spot and the car started smoking in and burst into flames. I had 20-30 seconds to get out of the car. I could have been killed.
Corrective Action:
I was driving up to Vermont for an event. I stopped at a Dunkin Donuts drive through and noticed smoke coming from the hood of my car. I quickly pulled forward into the nearest parking spot and the car started smoking in and burst into flames. I had 20-30 seconds to get out of the car. I could have been killed.
Additional Notes:
I was driving up to Vermont for an event. I stopped at a Dunkin Donuts drive through and noticed smoke coming from the hood of my car. I quickly pulled forward into the nearest parking spot and the car started smoking in and burst into flames. I had 20-30 seconds to get out of the car. I could have been killed.
Mfg Campaign: 11489445
Recall Date: Oct 16, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
When we are driving the car accelerate on its own. I have taken to Kia multiple times and they see a problem. That’s a safety concern
Corrective Action:
When we are driving the car accelerate on its own. I have taken to Kia multiple times and they see a problem. That’s a safety concern
Additional Notes:
When we are driving the car accelerate on its own. I have taken to Kia multiple times and they see a problem. That’s a safety concern
Mfg Campaign: 11489263
Recall Date: Oct 14, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
All four power windows stopped going up or down in a six-week period. Safety is an issue because in the event of an accident when doors are damage, how can one exit the car if the windows do not go down. Dealer said it was the regulator. No warning lights, driver's side went broke, then a few weeks later, the rear left window stopped working, then the driver passenger side window and then the rear right window. Car had only 41,000 miles on it at the time. This issue is all over the internet regarding the 2017 Sportage and Optima vehicles. Children ride in this car also. Safety is definitely compromised by these inoperable windows.
Corrective Action:
All four power windows stopped going up or down in a six-week period. Safety is an issue because in the event of an accident when doors are damage, how can one exit the car if the windows do not go down. Dealer said it was the regulator. No warning lights, driver's side went broke, then a few weeks later, the rear left window stopped working, then the driver passenger side window and then the rear right window. Car had only 41,000 miles on it at the time. This issue is all over the internet regarding the 2017 Sportage and Optima vehicles. Children ride in this car also. Safety is definitely compromised by these inoperable windows.
Additional Notes:
All four power windows stopped going up or down in a six-week period. Safety is an issue because in the event of an accident when doors are damage, how can one exit the car if the windows do not go down. Dealer said it was the regulator. No warning lights, driver's side went broke, then a few weeks later, the rear left window stopped working, then the driver passenger side window and then the rear right window. Car had only 41,000 miles on it at the time. This issue is all over the internet regarding the 2017 Sportage and Optima vehicles. Children ride in this car also. Safety is definitely compromised by these inoperable windows.
Mfg Campaign: 11489105
Recall Date: Oct 13, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I purchased my Kia Sportage used in March of 2021. -By July, 2022 I noticed it was staring to burn a lot of oil. I had it at the shop and there were no leaks, --By September 1, 2022 I was driving up the interstate; the car lost power, check engine light was on and the car started shaking. -I checked the oil and it was good. We also checked all codes that were showing and replaced the spark plugs, coil pack, and VVT Solenoid. The car still was not running right. --September 15 I decided to take it to Timbrook Kia to see if I could trade it in or have it repaired. They would offer me $5000 due to engine issue. I was then told there was a recall on the CVVT Cover (later found out it was actually a service action #SA305). They said the CVVT Gear under the Cover was damaged which works the VVT Solenoid which controls the valves in the engine and they thought one of the valves was bent. They put in a request to have the repairs to be covered by Kia, but they denied it twice and claim that the gear was not responsible for the motor issue. -I contacted Kia Consumer Care, which is almost impossible, to be told that my motor was on a Class Action Settlement list and I should go online and fill out the claim form. I tried to fill out the form and found it was for reimbursement, so I called the number on the settlement site. I was then informed that I could not file for the settlement because my engine had not completely blown up or caught on fire and I was misinformed previously. -Over the past week, I have gotten nothing but the run around between Kia themselves and Timbrook Kia.
Corrective Action:
I purchased my Kia Sportage used in March of 2021. -By July, 2022 I noticed it was staring to burn a lot of oil. I had it at the shop and there were no leaks, --By September 1, 2022 I was driving up the interstate; the car lost power, check engine light was on and the car started shaking. -I checked the oil and it was good. We also checked all codes that were showing and replaced the spark plugs, coil pack, and VVT Solenoid. The car still was not running right. --September 15 I decided to take it to Timbrook Kia to see if I could trade it in or have it repaired. They would offer me $5000 due to engine issue. I was then told there was a recall on the CVVT Cover (later found out it was actually a service action #SA305). They said the CVVT Gear under the Cover was damaged which works the VVT Solenoid which controls the valves in the engine and they thought one of the valves was bent. They put in a request to have the repairs to be covered by Kia, but they denied it twice and claim that the gear was not responsible for the motor issue. -I contacted Kia Consumer Care, which is almost impossible, to be told that my motor was on a Class Action Settlement list and I should go online and fill out the claim form. I tried to fill out the form and found it was for reimbursement, so I called the number on the settlement site. I was then informed that I could not file for the settlement because my engine had not completely blown up or caught on fire and I was misinformed previously. -Over the past week, I have gotten nothing but the run around between Kia themselves and Timbrook Kia.
Additional Notes:
I purchased my Kia Sportage used in March of 2021. -By July, 2022 I noticed it was staring to burn a lot of oil. I had it at the shop and there were no leaks, --By September 1, 2022 I was driving up the interstate; the car lost power, check engine light was on and the car started shaking. -I checked the oil and it was good. We also checked all codes that were showing and replaced the spark plugs, coil pack, and VVT Solenoid. The car still was not running right. --September 15 I decided to take it to Timbrook Kia to see if I could trade it in or have it repaired. They would offer me $5000 due to engine issue. I was then told there was a recall on the CVVT Cover (later found out it was actually a service action #SA305). They said the CVVT Gear under the Cover was damaged which works the VVT Solenoid which controls the valves in the engine and they thought one of the valves was bent. They put in a request to have the repairs to be covered by Kia, but they denied it twice and claim that the gear was not responsible for the motor issue. -I contacted Kia Consumer Care, which is almost impossible, to be told that my motor was on a Class Action Settlement list and I should go online and fill out the claim form. I tried to fill out the form and found it was for reimbursement, so I called the number on the settlement site. I was then informed that I could not file for the settlement because my engine had not completely blown up or caught on fire and I was misinformed previously. -Over the past week, I have gotten nothing but the run around between Kia themselves and Timbrook Kia.
Mfg Campaign: 11488528
Recall Date: Oct 9, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
My car has been having an extreme oil consumption issue. I've been trying to get the issue fix with Kia for over six months. However, it is getting to the point were the engine runs out of oil and coolant in less than 500 miles. They told me the engine is damaged and it could fail and that the issue was caused by the excessive oil consumption. However, they will not cover it because damages by oil consumption are not covered by the manufacturer.
Corrective Action:
My car has been having an extreme oil consumption issue. I've been trying to get the issue fix with Kia for over six months. However, it is getting to the point were the engine runs out of oil and coolant in less than 500 miles. They told me the engine is damaged and it could fail and that the issue was caused by the excessive oil consumption. However, they will not cover it because damages by oil consumption are not covered by the manufacturer.
Additional Notes:
My car has been having an extreme oil consumption issue. I've been trying to get the issue fix with Kia for over six months. However, it is getting to the point were the engine runs out of oil and coolant in less than 500 miles. They told me the engine is damaged and it could fail and that the issue was caused by the excessive oil consumption. However, they will not cover it because damages by oil consumption are not covered by the manufacturer.
Mfg Campaign: 11485853
Recall Date: Sep 22, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My car has been having an extreme oil consumption issue. I've been trying to get the issue fix with Kia for over six months. However, it is getting to the point were the engine runs out of oil and coolant in less than 500 miles. They told me the engine is damaged and it could fail and that the issue was caused by the excessive oil consumption. However, they will not cover it because damages by oil consumption are not covered by the manufacturer.
Corrective Action:
My car has been having an extreme oil consumption issue. I've been trying to get the issue fix with Kia for over six months. However, it is getting to the point were the engine runs out of oil and coolant in less than 500 miles. They told me the engine is damaged and it could fail and that the issue was caused by the excessive oil consumption. However, they will not cover it because damages by oil consumption are not covered by the manufacturer.
Additional Notes:
My car has been having an extreme oil consumption issue. I've been trying to get the issue fix with Kia for over six months. However, it is getting to the point were the engine runs out of oil and coolant in less than 500 miles. They told me the engine is damaged and it could fail and that the issue was caused by the excessive oil consumption. However, they will not cover it because damages by oil consumption are not covered by the manufacturer.
Mfg Campaign: 11485853
Recall Date: Sep 22, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I was sitting in my driveway in my car and the windshield started cracking from the bottom. The crack has spread in both directions across my windshield. Visibility is not as good as the crack is in my line of vision.
Corrective Action:
I was sitting in my driveway in my car and the windshield started cracking from the bottom. The crack has spread in both directions across my windshield. Visibility is not as good as the crack is in my line of vision.
Additional Notes:
I was sitting in my driveway in my car and the windshield started cracking from the bottom. The crack has spread in both directions across my windshield. Visibility is not as good as the crack is in my line of vision.
Mfg Campaign: 11485120
Recall Date: Sep 18, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My 2017 KIA SPORTAGE has 74,695 miles. I am the 2ND owner. The engine failed at highway speed, due to so called knock sensor. This the first safety issue, no assisted steering or brakes. I paid to have towed. The Kia dealer had no loaner cars. And was told it would take up to ten weeks to get an engine. After the KIA dealer replaced the engine. The power steering, alternator, and water pump belt came off. This caused the second safety issue, as there is no powersteering making it very difficult to control as well as third safety issue the computer to stopped the engine. Again I paid to have it towed. The Kia dealer found a broken motor mount. Which they did repair and cover. Now the first week out of the KIA dealer service department there is a high pitched squeal. The KIA dealer just wrote me a quote for $800 plus dollars, stating this vital moving part is not covered.
Corrective Action:
My 2017 KIA SPORTAGE has 74,695 miles. I am the 2ND owner. The engine failed at highway speed, due to so called knock sensor. This the first safety issue, no assisted steering or brakes. I paid to have towed. The Kia dealer had no loaner cars. And was told it would take up to ten weeks to get an engine. After the KIA dealer replaced the engine. The power steering, alternator, and water pump belt came off. This caused the second safety issue, as there is no powersteering making it very difficult to control as well as third safety issue the computer to stopped the engine. Again I paid to have it towed. The Kia dealer found a broken motor mount. Which they did repair and cover. Now the first week out of the KIA dealer service department there is a high pitched squeal. The KIA dealer just wrote me a quote for $800 plus dollars, stating this vital moving part is not covered.
Additional Notes:
My 2017 KIA SPORTAGE has 74,695 miles. I am the 2ND owner. The engine failed at highway speed, due to so called knock sensor. This the first safety issue, no assisted steering or brakes. I paid to have towed. The Kia dealer had no loaner cars. And was told it would take up to ten weeks to get an engine. After the KIA dealer replaced the engine. The power steering, alternator, and water pump belt came off. This caused the second safety issue, as there is no powersteering making it very difficult to control as well as third safety issue the computer to stopped the engine. Again I paid to have it towed. The Kia dealer found a broken motor mount. Which they did repair and cover. Now the first week out of the KIA dealer service department there is a high pitched squeal. The KIA dealer just wrote me a quote for $800 plus dollars, stating this vital moving part is not covered.
Mfg Campaign: 11484514
Recall Date: Sep 14, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
My 2017 KIA SPORTAGE has 74,695 miles. I am the 2ND owner. The engine failed at highway speed, due to so called knock sensor. This the first safety issue, no assisted steering or brakes. I paid to have towed. The Kia dealer had no loaner cars. And was told it would take up to ten weeks to get an engine. After the KIA dealer replaced the engine. The power steering, alternator, and water pump belt came off. This caused the second safety issue, as there is no powersteering making it very difficult to control as well as third safety issue the computer to stopped the engine. Again I paid to have it towed. The Kia dealer found a broken motor mount. Which they did repair and cover. Now the first week out of the KIA dealer service department there is a high pitched squeal. The KIA dealer just wrote me a quote for $800 plus dollars, stating this vital moving part is not covered.
Corrective Action:
My 2017 KIA SPORTAGE has 74,695 miles. I am the 2ND owner. The engine failed at highway speed, due to so called knock sensor. This the first safety issue, no assisted steering or brakes. I paid to have towed. The Kia dealer had no loaner cars. And was told it would take up to ten weeks to get an engine. After the KIA dealer replaced the engine. The power steering, alternator, and water pump belt came off. This caused the second safety issue, as there is no powersteering making it very difficult to control as well as third safety issue the computer to stopped the engine. Again I paid to have it towed. The Kia dealer found a broken motor mount. Which they did repair and cover. Now the first week out of the KIA dealer service department there is a high pitched squeal. The KIA dealer just wrote me a quote for $800 plus dollars, stating this vital moving part is not covered.
Additional Notes:
My 2017 KIA SPORTAGE has 74,695 miles. I am the 2ND owner. The engine failed at highway speed, due to so called knock sensor. This the first safety issue, no assisted steering or brakes. I paid to have towed. The Kia dealer had no loaner cars. And was told it would take up to ten weeks to get an engine. After the KIA dealer replaced the engine. The power steering, alternator, and water pump belt came off. This caused the second safety issue, as there is no powersteering making it very difficult to control as well as third safety issue the computer to stopped the engine. Again I paid to have it towed. The Kia dealer found a broken motor mount. Which they did repair and cover. Now the first week out of the KIA dealer service department there is a high pitched squeal. The KIA dealer just wrote me a quote for $800 plus dollars, stating this vital moving part is not covered.
Mfg Campaign: 11484514
Recall Date: Sep 14, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My engine locked up 8/29/22 , my mechanic informed me there was a recall associated with the engine .We had the car transferred to the local dealership . I was denied due to the dealer, Bill Byrd kia stating that the manufacturer , Kia , wouldn’t cover it due to not receiving the previous safety recall . Regardless of the type of recall all recalls that within the statute of limitation of eight years ago must be completed . Nevertheless the reason I didn't get notice of the recall , they said it was sent june 2019 . The reason why I didn't get the recall/product improvement notice was due to my house being damaged due to Hurricane Michael ,a category 5 hurricane that destroyed and made my house unlivable . How exactly I was supposed to get this notice being unhoused from a category 5 hurricane.Please contact bill byrd kia in Panama CIty , fl and approve and fix the repair ,which companies are required to under federal law , specifically the National Traffic and Motor Vehicle Safety Act . I have taken the liberty to include photos of my house that are time stamped from the month June 2019 , the time frame Kia representatives state I should have received the notice
Corrective Action:
My engine locked up 8/29/22 , my mechanic informed me there was a recall associated with the engine .We had the car transferred to the local dealership . I was denied due to the dealer, Bill Byrd kia stating that the manufacturer , Kia , wouldn’t cover it due to not receiving the previous safety recall . Regardless of the type of recall all recalls that within the statute of limitation of eight years ago must be completed . Nevertheless the reason I didn't get notice of the recall , they said it was sent june 2019 . The reason why I didn't get the recall/product improvement notice was due to my house being damaged due to Hurricane Michael ,a category 5 hurricane that destroyed and made my house unlivable . How exactly I was supposed to get this notice being unhoused from a category 5 hurricane.Please contact bill byrd kia in Panama CIty , fl and approve and fix the repair ,which companies are required to under federal law , specifically the National Traffic and Motor Vehicle Safety Act . I have taken the liberty to include photos of my house that are time stamped from the month June 2019 , the time frame Kia representatives state I should have received the notice
Additional Notes:
My engine locked up 8/29/22 , my mechanic informed me there was a recall associated with the engine .We had the car transferred to the local dealership . I was denied due to the dealer, Bill Byrd kia stating that the manufacturer , Kia , wouldn’t cover it due to not receiving the previous safety recall . Regardless of the type of recall all recalls that within the statute of limitation of eight years ago must be completed . Nevertheless the reason I didn't get notice of the recall , they said it was sent june 2019 . The reason why I didn't get the recall/product improvement notice was due to my house being damaged due to Hurricane Michael ,a category 5 hurricane that destroyed and made my house unlivable . How exactly I was supposed to get this notice being unhoused from a category 5 hurricane.Please contact bill byrd kia in Panama CIty , fl and approve and fix the repair ,which companies are required to under federal law , specifically the National Traffic and Motor Vehicle Safety Act . I have taken the liberty to include photos of my house that are time stamped from the month June 2019 , the time frame Kia representatives state I should have received the notice
Mfg Campaign: 11483617
Recall Date: Sep 9, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving 70 mph on the highway, the car suddenly lost speed, and I was not able to accelerate, and the engine light came on. Fortunately, I was near an exit, and at the reduced speed I was able to get to a parking lot. After contacting the dealership where I purchased the Kia, they suggested I have it towed to their service department. The initial diagnosis code indicated #1326 - which is excessive rod bearing wear.
Corrective Action:
While driving 70 mph on the highway, the car suddenly lost speed, and I was not able to accelerate, and the engine light came on. Fortunately, I was near an exit, and at the reduced speed I was able to get to a parking lot. After contacting the dealership where I purchased the Kia, they suggested I have it towed to their service department. The initial diagnosis code indicated #1326 - which is excessive rod bearing wear.
Additional Notes:
While driving 70 mph on the highway, the car suddenly lost speed, and I was not able to accelerate, and the engine light came on. Fortunately, I was near an exit, and at the reduced speed I was able to get to a parking lot. After contacting the dealership where I purchased the Kia, they suggested I have it towed to their service department. The initial diagnosis code indicated #1326 - which is excessive rod bearing wear.
Mfg Campaign: 11482027
Recall Date: Aug 30, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to an independent mechanic for an oil change, and the mechanic informed the contact that there was no oil in the engine. The vehicle was not repaired. The manufacturer was not made aware of the failure and a case was opened. The failure mileage was approximately 139,000.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to an independent mechanic for an oil change, and the mechanic informed the contact that there was no oil in the engine. The vehicle was not repaired. The manufacturer was not made aware of the failure and a case was opened. The failure mileage was approximately 139,000.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to an independent mechanic for an oil change, and the mechanic informed the contact that there was no oil in the engine. The vehicle was not repaired. The manufacturer was not made aware of the failure and a case was opened. The failure mileage was approximately 139,000.
Mfg Campaign: 11481412
Recall Date: Aug 26, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2017 KIA Sportage was purchased in 2016 and does not have any recalls showing under my VIN number for this issue but I have all of the signs of a serious malfunction and the dealer won't respond. My car has less than 23k miles on it, I barely drive it because I work from home and all of the ABS warning lights are on including the ABS, Hill Descent, Tire Pressure, Traction/Stability Control, Emergency Brake Light. My dashboard light to Check TPMS also pops on the screen consistently and there is a weird smell coming from my dashboard. My husband is a certified mechanic for Largo Honda and he claims it is a safety issue in the vehicle that should be recalled. In addition to this issue, my windows will not go down and this will be the third time I have to take the car to the dealer to get fixed in the short period that I've had the car.
Corrective Action:
My 2017 KIA Sportage was purchased in 2016 and does not have any recalls showing under my VIN number for this issue but I have all of the signs of a serious malfunction and the dealer won't respond. My car has less than 23k miles on it, I barely drive it because I work from home and all of the ABS warning lights are on including the ABS, Hill Descent, Tire Pressure, Traction/Stability Control, Emergency Brake Light. My dashboard light to Check TPMS also pops on the screen consistently and there is a weird smell coming from my dashboard. My husband is a certified mechanic for Largo Honda and he claims it is a safety issue in the vehicle that should be recalled. In addition to this issue, my windows will not go down and this will be the third time I have to take the car to the dealer to get fixed in the short period that I've had the car.
Additional Notes:
My 2017 KIA Sportage was purchased in 2016 and does not have any recalls showing under my VIN number for this issue but I have all of the signs of a serious malfunction and the dealer won't respond. My car has less than 23k miles on it, I barely drive it because I work from home and all of the ABS warning lights are on including the ABS, Hill Descent, Tire Pressure, Traction/Stability Control, Emergency Brake Light. My dashboard light to Check TPMS also pops on the screen consistently and there is a weird smell coming from my dashboard. My husband is a certified mechanic for Largo Honda and he claims it is a safety issue in the vehicle that should be recalled. In addition to this issue, my windows will not go down and this will be the third time I have to take the car to the dealer to get fixed in the short period that I've had the car.
Mfg Campaign: 11480594
Recall Date: Aug 22, 2022
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
My 2017 KIA Sportage was purchased in 2016 and does not have any recalls showing under my VIN number for this issue but I have all of the signs of a serious malfunction and the dealer won't respond. My car has less than 23k miles on it, I barely drive it because I work from home and all of the ABS warning lights are on including the ABS, Hill Descent, Tire Pressure, Traction/Stability Control, Emergency Brake Light. My dashboard light to Check TPMS also pops on the screen consistently and there is a weird smell coming from my dashboard. My husband is a certified mechanic for Largo Honda and he claims it is a safety issue in the vehicle that should be recalled. In addition to this issue, my windows will not go down and this will be the third time I have to take the car to the dealer to get fixed in the short period that I've had the car.
Corrective Action:
My 2017 KIA Sportage was purchased in 2016 and does not have any recalls showing under my VIN number for this issue but I have all of the signs of a serious malfunction and the dealer won't respond. My car has less than 23k miles on it, I barely drive it because I work from home and all of the ABS warning lights are on including the ABS, Hill Descent, Tire Pressure, Traction/Stability Control, Emergency Brake Light. My dashboard light to Check TPMS also pops on the screen consistently and there is a weird smell coming from my dashboard. My husband is a certified mechanic for Largo Honda and he claims it is a safety issue in the vehicle that should be recalled. In addition to this issue, my windows will not go down and this will be the third time I have to take the car to the dealer to get fixed in the short period that I've had the car.
Additional Notes:
My 2017 KIA Sportage was purchased in 2016 and does not have any recalls showing under my VIN number for this issue but I have all of the signs of a serious malfunction and the dealer won't respond. My car has less than 23k miles on it, I barely drive it because I work from home and all of the ABS warning lights are on including the ABS, Hill Descent, Tire Pressure, Traction/Stability Control, Emergency Brake Light. My dashboard light to Check TPMS also pops on the screen consistently and there is a weird smell coming from my dashboard. My husband is a certified mechanic for Largo Honda and he claims it is a safety issue in the vehicle that should be recalled. In addition to this issue, my windows will not go down and this will be the third time I have to take the car to the dealer to get fixed in the short period that I've had the car.
Mfg Campaign: 11480594
Recall Date: Aug 22, 2022
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