Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC206
Recall Date: Mar 4, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC142
Recall Date: Nov 30, 2016
Consumer Complaints
464 ComplaintsKia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I have taken my 2017 kia sportage in the dealer several times due to loss of power and hesitation when trying to accelerate. They always say they cant find any issue. Also, my Kia is using or losing oil. I get oil changed every 5000 miles and the last two changes I had less then the low mark, barely showing on dip stick. I have had to add quarts of oil after only 2000 miles since oil change. Oil light does not come on, even when showing no oil on dip stick. It is very scary when I go to accelerate and nothing happens when trying to get on on rap for highway.
Corrective Action:
I have taken my 2017 kia sportage in the dealer several times due to loss of power and hesitation when trying to accelerate. They always say they cant find any issue. Also, my Kia is using or losing oil. I get oil changed every 5000 miles and the last two changes I had less then the low mark, barely showing on dip stick. I have had to add quarts of oil after only 2000 miles since oil change. Oil light does not come on, even when showing no oil on dip stick. It is very scary when I go to accelerate and nothing happens when trying to get on on rap for highway.
Additional Notes:
I have taken my 2017 kia sportage in the dealer several times due to loss of power and hesitation when trying to accelerate. They always say they cant find any issue. Also, my Kia is using or losing oil. I get oil changed every 5000 miles and the last two changes I had less then the low mark, barely showing on dip stick. I have had to add quarts of oil after only 2000 miles since oil change. Oil light does not come on, even when showing no oil on dip stick. It is very scary when I go to accelerate and nothing happens when trying to get on on rap for highway.
Mfg Campaign: 11521171
Recall Date: May 9, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I have taken my 2017 kia sportage in the dealer several times due to loss of power and hesitation when trying to accelerate. They always say they cant find any issue. Also, my Kia is using or losing oil. I get oil changed every 5000 miles and the last two changes I had less then the low mark, barely showing on dip stick. I have had to add quarts of oil after only 2000 miles since oil change. Oil light does not come on, even when showing no oil on dip stick. It is very scary when I go to accelerate and nothing happens when trying to get on on rap for highway.
Corrective Action:
I have taken my 2017 kia sportage in the dealer several times due to loss of power and hesitation when trying to accelerate. They always say they cant find any issue. Also, my Kia is using or losing oil. I get oil changed every 5000 miles and the last two changes I had less then the low mark, barely showing on dip stick. I have had to add quarts of oil after only 2000 miles since oil change. Oil light does not come on, even when showing no oil on dip stick. It is very scary when I go to accelerate and nothing happens when trying to get on on rap for highway.
Additional Notes:
I have taken my 2017 kia sportage in the dealer several times due to loss of power and hesitation when trying to accelerate. They always say they cant find any issue. Also, my Kia is using or losing oil. I get oil changed every 5000 miles and the last two changes I had less then the low mark, barely showing on dip stick. I have had to add quarts of oil after only 2000 miles since oil change. Oil light does not come on, even when showing no oil on dip stick. It is very scary when I go to accelerate and nothing happens when trying to get on on rap for highway.
Mfg Campaign: 11521171
Recall Date: May 9, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The engine was misfiring causing issues when trying to reach the posted speed limit. This was/is especially dangerous when having to get on the interstate where vehicles are going up to 80 mph. The engine light did come on. Took the vehicle to a certified KIA dealer where the confirmed the problem and said a new engine was needed. New engine was ordered and replaced (took 4 months to get new engine in) and then a month later the same thing happened again.
Corrective Action:
The engine was misfiring causing issues when trying to reach the posted speed limit. This was/is especially dangerous when having to get on the interstate where vehicles are going up to 80 mph. The engine light did come on. Took the vehicle to a certified KIA dealer where the confirmed the problem and said a new engine was needed. New engine was ordered and replaced (took 4 months to get new engine in) and then a month later the same thing happened again.
Additional Notes:
The engine was misfiring causing issues when trying to reach the posted speed limit. This was/is especially dangerous when having to get on the interstate where vehicles are going up to 80 mph. The engine light did come on. Took the vehicle to a certified KIA dealer where the confirmed the problem and said a new engine was needed. New engine was ordered and replaced (took 4 months to get new engine in) and then a month later the same thing happened again.
Mfg Campaign: 11521028
Recall Date: May 8, 2023
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I got a 2017 Kia Sportage May 2022 and in September 2022 I started having problems with it I have taken it to the Kia dealership 3-4 times once even by tow. I have been told by the workers at the dealership that the engine needs to be replaced (car has roughly 87,000 miles). I was driving it down the road and it made a noise and lost power I literally had to floor it just to go around 30-40mph. Now it shakes, it's missing, and it has smoke coming from the exhaust on top of the oil consumption problem that I found out about after purchasing ad was told Kia knows about the problem. I haven't had it a year and can't drive it on the highway or nowhere else because of the possible engine fire hazard when I have a toddler in a car seat in the back seat that I may not be able to get out if fire was to happen. This is my only means of transportation nobody wants to take it as a trade-in because of the known problems with kia. And my car insurance has since doubled because of the liability of the vehicle and all the problems and safety concerns and I need answers because I wouldn't recommend any one to purchase a kia.
Corrective Action:
I got a 2017 Kia Sportage May 2022 and in September 2022 I started having problems with it I have taken it to the Kia dealership 3-4 times once even by tow. I have been told by the workers at the dealership that the engine needs to be replaced (car has roughly 87,000 miles). I was driving it down the road and it made a noise and lost power I literally had to floor it just to go around 30-40mph. Now it shakes, it's missing, and it has smoke coming from the exhaust on top of the oil consumption problem that I found out about after purchasing ad was told Kia knows about the problem. I haven't had it a year and can't drive it on the highway or nowhere else because of the possible engine fire hazard when I have a toddler in a car seat in the back seat that I may not be able to get out if fire was to happen. This is my only means of transportation nobody wants to take it as a trade-in because of the known problems with kia. And my car insurance has since doubled because of the liability of the vehicle and all the problems and safety concerns and I need answers because I wouldn't recommend any one to purchase a kia.
Additional Notes:
I got a 2017 Kia Sportage May 2022 and in September 2022 I started having problems with it I have taken it to the Kia dealership 3-4 times once even by tow. I have been told by the workers at the dealership that the engine needs to be replaced (car has roughly 87,000 miles). I was driving it down the road and it made a noise and lost power I literally had to floor it just to go around 30-40mph. Now it shakes, it's missing, and it has smoke coming from the exhaust on top of the oil consumption problem that I found out about after purchasing ad was told Kia knows about the problem. I haven't had it a year and can't drive it on the highway or nowhere else because of the possible engine fire hazard when I have a toddler in a car seat in the back seat that I may not be able to get out if fire was to happen. This is my only means of transportation nobody wants to take it as a trade-in because of the known problems with kia. And my car insurance has since doubled because of the liability of the vehicle and all the problems and safety concerns and I need answers because I wouldn't recommend any one to purchase a kia.
Mfg Campaign: 11519921
Recall Date: May 1, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I got a 2017 Kia Sportage May 2022 and in September 2022 I started having problems with it I have taken it to the Kia dealership 3-4 times once even by tow. I have been told by the workers at the dealership that the engine needs to be replaced (car has roughly 87,000 miles). I was driving it down the road and it made a noise and lost power I literally had to floor it just to go around 30-40mph. Now it shakes, it's missing, and it has smoke coming from the exhaust on top of the oil consumption problem that I found out about after purchasing ad was told Kia knows about the problem. I haven't had it a year and can't drive it on the highway or nowhere else because of the possible engine fire hazard when I have a toddler in a car seat in the back seat that I may not be able to get out if fire was to happen. This is my only means of transportation nobody wants to take it as a trade-in because of the known problems with kia. And my car insurance has since doubled because of the liability of the vehicle and all the problems and safety concerns and I need answers because I wouldn't recommend any one to purchase a kia.
Corrective Action:
I got a 2017 Kia Sportage May 2022 and in September 2022 I started having problems with it I have taken it to the Kia dealership 3-4 times once even by tow. I have been told by the workers at the dealership that the engine needs to be replaced (car has roughly 87,000 miles). I was driving it down the road and it made a noise and lost power I literally had to floor it just to go around 30-40mph. Now it shakes, it's missing, and it has smoke coming from the exhaust on top of the oil consumption problem that I found out about after purchasing ad was told Kia knows about the problem. I haven't had it a year and can't drive it on the highway or nowhere else because of the possible engine fire hazard when I have a toddler in a car seat in the back seat that I may not be able to get out if fire was to happen. This is my only means of transportation nobody wants to take it as a trade-in because of the known problems with kia. And my car insurance has since doubled because of the liability of the vehicle and all the problems and safety concerns and I need answers because I wouldn't recommend any one to purchase a kia.
Additional Notes:
I got a 2017 Kia Sportage May 2022 and in September 2022 I started having problems with it I have taken it to the Kia dealership 3-4 times once even by tow. I have been told by the workers at the dealership that the engine needs to be replaced (car has roughly 87,000 miles). I was driving it down the road and it made a noise and lost power I literally had to floor it just to go around 30-40mph. Now it shakes, it's missing, and it has smoke coming from the exhaust on top of the oil consumption problem that I found out about after purchasing ad was told Kia knows about the problem. I haven't had it a year and can't drive it on the highway or nowhere else because of the possible engine fire hazard when I have a toddler in a car seat in the back seat that I may not be able to get out if fire was to happen. This is my only means of transportation nobody wants to take it as a trade-in because of the known problems with kia. And my car insurance has since doubled because of the liability of the vehicle and all the problems and safety concerns and I need answers because I wouldn't recommend any one to purchase a kia.
Mfg Campaign: 11519921
Recall Date: May 1, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased my car in September 2017 and in or around July 2022 my front passenger window would not open. In the next few months the back passenger windows and front driver-side window as well. After taking it to Benson Kia on 4/17/23 they told me that for 1 its a Good Will repair and only for the front windows on 4/22/23 I received a call saying that they declined the repair due to mileage on the car which is roughly around 94,000 miles. I will be lookin into getting an attorney for this issue since this is not normal wear and tear for this vehicle after 5 years and I have vehicles that are almost over 10 years older and are not having any issues of the sort. After research, I have found a class action lawsuit for the windows for 2016 and 2017 Optima and Sportage models on Carcomplaints.com
Corrective Action:
I purchased my car in September 2017 and in or around July 2022 my front passenger window would not open. In the next few months the back passenger windows and front driver-side window as well. After taking it to Benson Kia on 4/17/23 they told me that for 1 its a Good Will repair and only for the front windows on 4/22/23 I received a call saying that they declined the repair due to mileage on the car which is roughly around 94,000 miles. I will be lookin into getting an attorney for this issue since this is not normal wear and tear for this vehicle after 5 years and I have vehicles that are almost over 10 years older and are not having any issues of the sort. After research, I have found a class action lawsuit for the windows for 2016 and 2017 Optima and Sportage models on Carcomplaints.com
Additional Notes:
I purchased my car in September 2017 and in or around July 2022 my front passenger window would not open. In the next few months the back passenger windows and front driver-side window as well. After taking it to Benson Kia on 4/17/23 they told me that for 1 its a Good Will repair and only for the front windows on 4/22/23 I received a call saying that they declined the repair due to mileage on the car which is roughly around 94,000 miles. I will be lookin into getting an attorney for this issue since this is not normal wear and tear for this vehicle after 5 years and I have vehicles that are almost over 10 years older and are not having any issues of the sort. After research, I have found a class action lawsuit for the windows for 2016 and 2017 Optima and Sportage models on Carcomplaints.com
Mfg Campaign: 11518411
Recall Date: Apr 22, 2023
Kia America, Inc.
Defect Description:
TRAILER HITCHES
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11518224
Recall Date: Apr 21, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact stated while driving 35 MPH, several unknown warning lights illuminated, and the vehicle lost motive power and stalled. The contact was able to push the vehicle to the side of the roadway. The vehicle was towed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 107,000.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact stated while driving 35 MPH, several unknown warning lights illuminated, and the vehicle lost motive power and stalled. The contact was able to push the vehicle to the side of the roadway. The vehicle was towed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 107,000.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact stated while driving 35 MPH, several unknown warning lights illuminated, and the vehicle lost motive power and stalled. The contact was able to push the vehicle to the side of the roadway. The vehicle was towed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 107,000.
Mfg Campaign: 11518289
Recall Date: Apr 21, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The rear driver side dock is locked and will not open. It may randomly become unlocked but as soon as the door closes again, it will remained locked. It looks like this is an issue that the dealers were supposed to rectify at one point but know they want $900 (latch assembly)to fix. It is a safety issue as the passengers of the vehicle cannot get out if something were to go wrong.
Corrective Action:
The rear driver side dock is locked and will not open. It may randomly become unlocked but as soon as the door closes again, it will remained locked. It looks like this is an issue that the dealers were supposed to rectify at one point but know they want $900 (latch assembly)to fix. It is a safety issue as the passengers of the vehicle cannot get out if something were to go wrong.
Additional Notes:
The rear driver side dock is locked and will not open. It may randomly become unlocked but as soon as the door closes again, it will remained locked. It looks like this is an issue that the dealers were supposed to rectify at one point but know they want $900 (latch assembly)to fix. It is a safety issue as the passengers of the vehicle cannot get out if something were to go wrong.
Mfg Campaign: 11518313
Recall Date: Apr 21, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
As I was driving one day my car began to "miss" or jump. The check engine light illuminated and began blinking. I took the truck home and parked it. The next day I cranked the vehicle to see what it would do. Smoke began coming from my exhaust. We turned the car off and I had someone check my oil. It was extremely low. I've had the car looked at by a professional. I was told the turbo is gone. I was quoted $4700 at one place and $7500 at another. This seems to be a similar issue everyone is having. I have a 2017 with 90K miles. I keep the vehicle maintained properly so I have no idea how this happened.
Corrective Action:
As I was driving one day my car began to "miss" or jump. The check engine light illuminated and began blinking. I took the truck home and parked it. The next day I cranked the vehicle to see what it would do. Smoke began coming from my exhaust. We turned the car off and I had someone check my oil. It was extremely low. I've had the car looked at by a professional. I was told the turbo is gone. I was quoted $4700 at one place and $7500 at another. This seems to be a similar issue everyone is having. I have a 2017 with 90K miles. I keep the vehicle maintained properly so I have no idea how this happened.
Additional Notes:
As I was driving one day my car began to "miss" or jump. The check engine light illuminated and began blinking. I took the truck home and parked it. The next day I cranked the vehicle to see what it would do. Smoke began coming from my exhaust. We turned the car off and I had someone check my oil. It was extremely low. I've had the car looked at by a professional. I was told the turbo is gone. I was quoted $4700 at one place and $7500 at another. This seems to be a similar issue everyone is having. I have a 2017 with 90K miles. I keep the vehicle maintained properly so I have no idea how this happened.
Mfg Campaign: 11517258
Recall Date: Apr 16, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who informed the contact that the failure was due to the age of the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who informed the contact that the failure was due to the age of the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who informed the contact that the failure was due to the age of the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Mfg Campaign: 11517080
Recall Date: Apr 14, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased this SUV 6 months ago and was unaware of the lawsuit/ recall out there on this SUV and now that i have been informed with it i feel very uncomfortable driving this SUV and i don't feel comfortable paying for something i can't drive or am totally scared to drive long distances. I feel like the Dealership should be able to exchange this SUV for something better for me to drive. Or this problem should've already been fixed by KIA --- so here are my thoughts either KIA can send me a Voucher for fixing problem, or Kia or Kayser Ford in Sauk City, WI can give me a new SUV that ranges in the price of $18,000 i would like to get this issue resolved or if i have to i will get a lawyer involved in this. Thank you for your prompt attention to this matter: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
I purchased this SUV 6 months ago and was unaware of the lawsuit/ recall out there on this SUV and now that i have been informed with it i feel very uncomfortable driving this SUV and i don't feel comfortable paying for something i can't drive or am totally scared to drive long distances. I feel like the Dealership should be able to exchange this SUV for something better for me to drive. Or this problem should've already been fixed by KIA --- so here are my thoughts either KIA can send me a Voucher for fixing problem, or Kia or Kayser Ford in Sauk City, WI can give me a new SUV that ranges in the price of $18,000 i would like to get this issue resolved or if i have to i will get a lawyer involved in this. Thank you for your prompt attention to this matter: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
I purchased this SUV 6 months ago and was unaware of the lawsuit/ recall out there on this SUV and now that i have been informed with it i feel very uncomfortable driving this SUV and i don't feel comfortable paying for something i can't drive or am totally scared to drive long distances. I feel like the Dealership should be able to exchange this SUV for something better for me to drive. Or this problem should've already been fixed by KIA --- so here are my thoughts either KIA can send me a Voucher for fixing problem, or Kia or Kayser Ford in Sauk City, WI can give me a new SUV that ranges in the price of $18,000 i would like to get this issue resolved or if i have to i will get a lawyer involved in this. Thank you for your prompt attention to this matter: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11514618
Recall Date: Mar 30, 2023
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Rear doors are randomly not able to be opened from outside or inside door handles. Multiple clicks of drivers door unlock / lock will sometimes (30-50 clicks) will allow the door to open from the inside handle. Once opened from the inside door handle the outside handle will work until the door is relocked. The locking mechanism clicks ( sounds like other doors ) removal of the door panel did not reveal any clips broken or cables disconnected. It appears the lock solenoid is not traveling far enough. The left rear door is out least used door. If this happens to the right side rear door, passengers would be stuck inside as the door won’t open from the inside or outside. This could ( would ) create an extreme safety hazard. We are reluctant to use the vehicle with more than 2 people due to the potential of trapping someone as one door already failed.
Corrective Action:
Rear doors are randomly not able to be opened from outside or inside door handles. Multiple clicks of drivers door unlock / lock will sometimes (30-50 clicks) will allow the door to open from the inside handle. Once opened from the inside door handle the outside handle will work until the door is relocked. The locking mechanism clicks ( sounds like other doors ) removal of the door panel did not reveal any clips broken or cables disconnected. It appears the lock solenoid is not traveling far enough. The left rear door is out least used door. If this happens to the right side rear door, passengers would be stuck inside as the door won’t open from the inside or outside. This could ( would ) create an extreme safety hazard. We are reluctant to use the vehicle with more than 2 people due to the potential of trapping someone as one door already failed.
Additional Notes:
Rear doors are randomly not able to be opened from outside or inside door handles. Multiple clicks of drivers door unlock / lock will sometimes (30-50 clicks) will allow the door to open from the inside handle. Once opened from the inside door handle the outside handle will work until the door is relocked. The locking mechanism clicks ( sounds like other doors ) removal of the door panel did not reveal any clips broken or cables disconnected. It appears the lock solenoid is not traveling far enough. The left rear door is out least used door. If this happens to the right side rear door, passengers would be stuck inside as the door won’t open from the inside or outside. This could ( would ) create an extreme safety hazard. We are reluctant to use the vehicle with more than 2 people due to the potential of trapping someone as one door already failed.
Mfg Campaign: 11513965
Recall Date: Mar 27, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine failure at 105,xxx miles. New short block engine at 105,xxx and loss of power at 110,xxx miles. Limp mode was able to reset after turning off the vehicle. It went in to limp mode several times. Dealership denies responsibility. Only goes into Limp mode at higher speeds making it even more dangerous. No check engine light.
Corrective Action:
Engine failure at 105,xxx miles. New short block engine at 105,xxx and loss of power at 110,xxx miles. Limp mode was able to reset after turning off the vehicle. It went in to limp mode several times. Dealership denies responsibility. Only goes into Limp mode at higher speeds making it even more dangerous. No check engine light.
Additional Notes:
Engine failure at 105,xxx miles. New short block engine at 105,xxx and loss of power at 110,xxx miles. Limp mode was able to reset after turning off the vehicle. It went in to limp mode several times. Dealership denies responsibility. Only goes into Limp mode at higher speeds making it even more dangerous. No check engine light.
Mfg Campaign: 11512919
Recall Date: Mar 20, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CAR SHAKED EXSESSIVELY ENGINE LIGHT FLIKERED AND TURNED OFF IN TRAFFIC I HAD TTO COAST INTO A PARKING SPOT, DEALERSHIP SAYS I NEED A NEW ENGINE WHEN i ONLY HAD IT 2 YEARS DRIVEN LESS THEN 13000 MILES
Corrective Action:
CAR SHAKED EXSESSIVELY ENGINE LIGHT FLIKERED AND TURNED OFF IN TRAFFIC I HAD TTO COAST INTO A PARKING SPOT, DEALERSHIP SAYS I NEED A NEW ENGINE WHEN i ONLY HAD IT 2 YEARS DRIVEN LESS THEN 13000 MILES
Additional Notes:
CAR SHAKED EXSESSIVELY ENGINE LIGHT FLIKERED AND TURNED OFF IN TRAFFIC I HAD TTO COAST INTO A PARKING SPOT, DEALERSHIP SAYS I NEED A NEW ENGINE WHEN i ONLY HAD IT 2 YEARS DRIVEN LESS THEN 13000 MILES
Mfg Campaign: 11511907
Recall Date: Mar 15, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Rob bearing failure. Totaling $8,000 repairs
Corrective Action:
Rob bearing failure. Totaling $8,000 repairs
Additional Notes:
Rob bearing failure. Totaling $8,000 repairs
Mfg Campaign: 11510648
Recall Date: Mar 7, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My 2017 Kia Sportage has been a problem for several months and I have taken or had it taken (by tow truck) to the dealership several times. Engine not running properly, oil consumption, making strange noises and have been told that there was nothing that they could find or they would say they fixed something minor. The problems just keep compounding. The last incident happened while I was driving on the interstate and the engine started sort of vibrating and the check engine light came on. The car slowed in the middle of rush hour traffic and wouldn't go over 40 or 45 mph. The car had been using an excessive amount of oil prior to this so I always carried extra with me. The oil light never came on no matter how low the oil was. I was finally able to exit the interstate and get to a safe place to stop. I checked the oil and it did not even register on the dipstick. I checked it at least 2 times a week at this point because it was consuming so much oil. I had the car picked up and taken to Carriage Kia by tow truck. The dealership told me that the car needed a new engine because one of the cylinders was damaged and that it wasn't covered by the engine replacement recall, because they didn't have a recall for oil consumption.
Corrective Action:
My 2017 Kia Sportage has been a problem for several months and I have taken or had it taken (by tow truck) to the dealership several times. Engine not running properly, oil consumption, making strange noises and have been told that there was nothing that they could find or they would say they fixed something minor. The problems just keep compounding. The last incident happened while I was driving on the interstate and the engine started sort of vibrating and the check engine light came on. The car slowed in the middle of rush hour traffic and wouldn't go over 40 or 45 mph. The car had been using an excessive amount of oil prior to this so I always carried extra with me. The oil light never came on no matter how low the oil was. I was finally able to exit the interstate and get to a safe place to stop. I checked the oil and it did not even register on the dipstick. I checked it at least 2 times a week at this point because it was consuming so much oil. I had the car picked up and taken to Carriage Kia by tow truck. The dealership told me that the car needed a new engine because one of the cylinders was damaged and that it wasn't covered by the engine replacement recall, because they didn't have a recall for oil consumption.
Additional Notes:
My 2017 Kia Sportage has been a problem for several months and I have taken or had it taken (by tow truck) to the dealership several times. Engine not running properly, oil consumption, making strange noises and have been told that there was nothing that they could find or they would say they fixed something minor. The problems just keep compounding. The last incident happened while I was driving on the interstate and the engine started sort of vibrating and the check engine light came on. The car slowed in the middle of rush hour traffic and wouldn't go over 40 or 45 mph. The car had been using an excessive amount of oil prior to this so I always carried extra with me. The oil light never came on no matter how low the oil was. I was finally able to exit the interstate and get to a safe place to stop. I checked the oil and it did not even register on the dipstick. I checked it at least 2 times a week at this point because it was consuming so much oil. I had the car picked up and taken to Carriage Kia by tow truck. The dealership told me that the car needed a new engine because one of the cylinders was damaged and that it wasn't covered by the engine replacement recall, because they didn't have a recall for oil consumption.
Mfg Campaign: 11509774
Recall Date: Mar 1, 2023
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Calipers lock up, even going 10 mph. This is after 1 month of replacing part of the brake line and the caliper. The brake system sensor seems to be faulty as the car never tells you that you have an issue.
Corrective Action:
Calipers lock up, even going 10 mph. This is after 1 month of replacing part of the brake line and the caliper. The brake system sensor seems to be faulty as the car never tells you that you have an issue.
Additional Notes:
Calipers lock up, even going 10 mph. This is after 1 month of replacing part of the brake line and the caliper. The brake system sensor seems to be faulty as the car never tells you that you have an issue.
Mfg Campaign: 11509249
Recall Date: Feb 27, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the intake manifold runner valve had failed and needed to be replaced. The mechanic related the failure to an unknown recall. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 51,300.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the intake manifold runner valve had failed and needed to be replaced. The mechanic related the failure to an unknown recall. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 51,300.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the intake manifold runner valve had failed and needed to be replaced. The mechanic related the failure to an unknown recall. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 51,300.
Mfg Campaign: 11507657
Recall Date: Feb 16, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased my 2017 Kia Sportage new with 0 miles. Since day one I have had multiple electronic related issues with this automobile. The speedometer sometimes doesn't display speeds, the Bluetooth connection turns on and off randomly. The air conditioning system sporadically works. If the air conditioning is turned on it will blow hot air and then sporadically turn on and off by itself. I have noticed that the Bluetooth connection turns off when the air conditioning system turns on. I have called Kia customer service and they deny any problems with my Kia or any other 2017 Kia sportage, yet I located a technical service bulletin from KIA issued in 2019 that calls for the replacement of the entire air conditioner system. When I spoke to Kia about the technical service bulletin, they claimed that individual dealers are allowed to issue those bulletins without KIAs knowledge. I have brought my Kia to the local dealer several times and they claimed that there is nothing wrong with the air conditioning system or the electric systems
Corrective Action:
I purchased my 2017 Kia Sportage new with 0 miles. Since day one I have had multiple electronic related issues with this automobile. The speedometer sometimes doesn't display speeds, the Bluetooth connection turns on and off randomly. The air conditioning system sporadically works. If the air conditioning is turned on it will blow hot air and then sporadically turn on and off by itself. I have noticed that the Bluetooth connection turns off when the air conditioning system turns on. I have called Kia customer service and they deny any problems with my Kia or any other 2017 Kia sportage, yet I located a technical service bulletin from KIA issued in 2019 that calls for the replacement of the entire air conditioner system. When I spoke to Kia about the technical service bulletin, they claimed that individual dealers are allowed to issue those bulletins without KIAs knowledge. I have brought my Kia to the local dealer several times and they claimed that there is nothing wrong with the air conditioning system or the electric systems
Additional Notes:
I purchased my 2017 Kia Sportage new with 0 miles. Since day one I have had multiple electronic related issues with this automobile. The speedometer sometimes doesn't display speeds, the Bluetooth connection turns on and off randomly. The air conditioning system sporadically works. If the air conditioning is turned on it will blow hot air and then sporadically turn on and off by itself. I have noticed that the Bluetooth connection turns off when the air conditioning system turns on. I have called Kia customer service and they deny any problems with my Kia or any other 2017 Kia sportage, yet I located a technical service bulletin from KIA issued in 2019 that calls for the replacement of the entire air conditioner system. When I spoke to Kia about the technical service bulletin, they claimed that individual dealers are allowed to issue those bulletins without KIAs knowledge. I have brought my Kia to the local dealer several times and they claimed that there is nothing wrong with the air conditioning system or the electric systems
Mfg Campaign: 11507230
Recall Date: Feb 14, 2023
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury