Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC206
Recall Date: Mar 4, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC142
Recall Date: Nov 30, 2016
Consumer Complaints
464 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My car has a circuit problem and that is causing my engine light go off. Kia is not taking any responsibility os this issue
Corrective Action:
My car has a circuit problem and that is causing my engine light go off. Kia is not taking any responsibility os this issue
Additional Notes:
My car has a circuit problem and that is causing my engine light go off. Kia is not taking any responsibility os this issue
Mfg Campaign: 11553410
Recall Date: Nov 3, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My daughter and I were driving home from my brother's house, when we stopped by McDonald's to grab food, we noticed our car smoking really bad. I had her pull away from the drive-thru and into the empty parking lot. We got out just seconds before the car burst into flames from underneath the hood of the car.
Corrective Action:
My daughter and I were driving home from my brother's house, when we stopped by McDonald's to grab food, we noticed our car smoking really bad. I had her pull away from the drive-thru and into the empty parking lot. We got out just seconds before the car burst into flames from underneath the hood of the car.
Additional Notes:
My daughter and I were driving home from my brother's house, when we stopped by McDonald's to grab food, we noticed our car smoking really bad. I had her pull away from the drive-thru and into the empty parking lot. We got out just seconds before the car burst into flames from underneath the hood of the car.
Mfg Campaign: 11553266
Recall Date: Nov 2, 2023
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
My daughter and I were driving home from my brother's house, when we stopped by McDonald's to grab food, we noticed our car smoking really bad. I had her pull away from the drive-thru and into the empty parking lot. We got out just seconds before the car burst into flames from underneath the hood of the car.
Corrective Action:
My daughter and I were driving home from my brother's house, when we stopped by McDonald's to grab food, we noticed our car smoking really bad. I had her pull away from the drive-thru and into the empty parking lot. We got out just seconds before the car burst into flames from underneath the hood of the car.
Additional Notes:
My daughter and I were driving home from my brother's house, when we stopped by McDonald's to grab food, we noticed our car smoking really bad. I had her pull away from the drive-thru and into the empty parking lot. We got out just seconds before the car burst into flames from underneath the hood of the car.
Mfg Campaign: 11553266
Recall Date: Nov 2, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My daughter and I were driving home from my brother's house, when we stopped by McDonald's to grab food, we noticed our car smoking really bad. I had her pull away from the drive-thru and into the empty parking lot. We got out just seconds before the car burst into flames from underneath the hood of the car.
Corrective Action:
My daughter and I were driving home from my brother's house, when we stopped by McDonald's to grab food, we noticed our car smoking really bad. I had her pull away from the drive-thru and into the empty parking lot. We got out just seconds before the car burst into flames from underneath the hood of the car.
Additional Notes:
My daughter and I were driving home from my brother's house, when we stopped by McDonald's to grab food, we noticed our car smoking really bad. I had her pull away from the drive-thru and into the empty parking lot. We got out just seconds before the car burst into flames from underneath the hood of the car.
Mfg Campaign: 11553266
Recall Date: Nov 2, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle went into limp mode while driving on the interstate but the dealership is telling me there is nothing wrong with the vehicle. They are also telling me that there is no powertrain coverage on this vehicle since I am the second owner. With as many problems as Kia has had, I think it should be across the board for coverage on these so no one else suffers irreparable damage. I’ve had the car shut down on me many times but every single time I’ve taken it in for diagnostic testing I’ve been told there is nothing wrong with it. I call BS. If there was nothing wrong with it, it wouldn’t shut down on me while I’m driving it.
Corrective Action:
The vehicle went into limp mode while driving on the interstate but the dealership is telling me there is nothing wrong with the vehicle. They are also telling me that there is no powertrain coverage on this vehicle since I am the second owner. With as many problems as Kia has had, I think it should be across the board for coverage on these so no one else suffers irreparable damage. I’ve had the car shut down on me many times but every single time I’ve taken it in for diagnostic testing I’ve been told there is nothing wrong with it. I call BS. If there was nothing wrong with it, it wouldn’t shut down on me while I’m driving it.
Additional Notes:
The vehicle went into limp mode while driving on the interstate but the dealership is telling me there is nothing wrong with the vehicle. They are also telling me that there is no powertrain coverage on this vehicle since I am the second owner. With as many problems as Kia has had, I think it should be across the board for coverage on these so no one else suffers irreparable damage. I’ve had the car shut down on me many times but every single time I’ve taken it in for diagnostic testing I’ve been told there is nothing wrong with it. I call BS. If there was nothing wrong with it, it wouldn’t shut down on me while I’m driving it.
Mfg Campaign: 11552612
Recall Date: Oct 30, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The vehicle went into limp mode while driving on the interstate but the dealership is telling me there is nothing wrong with the vehicle. They are also telling me that there is no powertrain coverage on this vehicle since I am the second owner. With as many problems as Kia has had, I think it should be across the board for coverage on these so no one else suffers irreparable damage. I’ve had the car shut down on me many times but every single time I’ve taken it in for diagnostic testing I’ve been told there is nothing wrong with it. I call BS. If there was nothing wrong with it, it wouldn’t shut down on me while I’m driving it.
Corrective Action:
The vehicle went into limp mode while driving on the interstate but the dealership is telling me there is nothing wrong with the vehicle. They are also telling me that there is no powertrain coverage on this vehicle since I am the second owner. With as many problems as Kia has had, I think it should be across the board for coverage on these so no one else suffers irreparable damage. I’ve had the car shut down on me many times but every single time I’ve taken it in for diagnostic testing I’ve been told there is nothing wrong with it. I call BS. If there was nothing wrong with it, it wouldn’t shut down on me while I’m driving it.
Additional Notes:
The vehicle went into limp mode while driving on the interstate but the dealership is telling me there is nothing wrong with the vehicle. They are also telling me that there is no powertrain coverage on this vehicle since I am the second owner. With as many problems as Kia has had, I think it should be across the board for coverage on these so no one else suffers irreparable damage. I’ve had the car shut down on me many times but every single time I’ve taken it in for diagnostic testing I’ve been told there is nothing wrong with it. I call BS. If there was nothing wrong with it, it wouldn’t shut down on me while I’m driving it.
Mfg Campaign: 11552612
Recall Date: Oct 30, 2023
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The vehicle went into limp mode while driving on the interstate but the dealership is telling me there is nothing wrong with the vehicle. They are also telling me that there is no powertrain coverage on this vehicle since I am the second owner. With as many problems as Kia has had, I think it should be across the board for coverage on these so no one else suffers irreparable damage. I’ve had the car shut down on me many times but every single time I’ve taken it in for diagnostic testing I’ve been told there is nothing wrong with it. I call BS. If there was nothing wrong with it, it wouldn’t shut down on me while I’m driving it.
Corrective Action:
The vehicle went into limp mode while driving on the interstate but the dealership is telling me there is nothing wrong with the vehicle. They are also telling me that there is no powertrain coverage on this vehicle since I am the second owner. With as many problems as Kia has had, I think it should be across the board for coverage on these so no one else suffers irreparable damage. I’ve had the car shut down on me many times but every single time I’ve taken it in for diagnostic testing I’ve been told there is nothing wrong with it. I call BS. If there was nothing wrong with it, it wouldn’t shut down on me while I’m driving it.
Additional Notes:
The vehicle went into limp mode while driving on the interstate but the dealership is telling me there is nothing wrong with the vehicle. They are also telling me that there is no powertrain coverage on this vehicle since I am the second owner. With as many problems as Kia has had, I think it should be across the board for coverage on these so no one else suffers irreparable damage. I’ve had the car shut down on me many times but every single time I’ve taken it in for diagnostic testing I’ve been told there is nothing wrong with it. I call BS. If there was nothing wrong with it, it wouldn’t shut down on me while I’m driving it.
Mfg Campaign: 11552612
Recall Date: Oct 30, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact stated that while driving at various speeds, the vehicle was consuming an excessive amount of engine oil. The contact stated that 5-quarts of oil were added every three months. The check engine warning light was illuminated. The vehicle had been diagnosed by an independent mechanic who determined that cylinders #2, #3, and #4 were misfiring. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,365.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact stated that while driving at various speeds, the vehicle was consuming an excessive amount of engine oil. The contact stated that 5-quarts of oil were added every three months. The check engine warning light was illuminated. The vehicle had been diagnosed by an independent mechanic who determined that cylinders #2, #3, and #4 were misfiring. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,365.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact stated that while driving at various speeds, the vehicle was consuming an excessive amount of engine oil. The contact stated that 5-quarts of oil were added every three months. The check engine warning light was illuminated. The vehicle had been diagnosed by an independent mechanic who determined that cylinders #2, #3, and #4 were misfiring. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,365.
Mfg Campaign: 11548220
Recall Date: Oct 4, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact stated while driving 55 MPH, the check engine and the low oil pressure warning lights illuminated. The contact stated that she veered to the side of the road. The contact stated that she inspected the engine oil level and noticed that there was no oil in the engine. The contact stated that she added oil to the vehicle and drove to an independent mechanic, where it was diagnosed that oil was leaking into the combustion chamber, and that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer to be diagnosed. The dealer informed the contact that they could not duplicate the failure because the warning lights were no longer illuminated and there was oil in the engine. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 107,000.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact stated while driving 55 MPH, the check engine and the low oil pressure warning lights illuminated. The contact stated that she veered to the side of the road. The contact stated that she inspected the engine oil level and noticed that there was no oil in the engine. The contact stated that she added oil to the vehicle and drove to an independent mechanic, where it was diagnosed that oil was leaking into the combustion chamber, and that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer to be diagnosed. The dealer informed the contact that they could not duplicate the failure because the warning lights were no longer illuminated and there was oil in the engine. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 107,000.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact stated while driving 55 MPH, the check engine and the low oil pressure warning lights illuminated. The contact stated that she veered to the side of the road. The contact stated that she inspected the engine oil level and noticed that there was no oil in the engine. The contact stated that she added oil to the vehicle and drove to an independent mechanic, where it was diagnosed that oil was leaking into the combustion chamber, and that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer to be diagnosed. The dealer informed the contact that they could not duplicate the failure because the warning lights were no longer illuminated and there was oil in the engine. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 107,000.
Mfg Campaign: 11547144
Recall Date: Sep 28, 2023
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
My KIA Sportage 2017 headlights malfunctioned by flickering on and off and the screen and dashboard lights went totally out while I was driving on THE FREEWAY at NIGHT. This happened five times in the span of 30 minutes and each incident lasted approximately five to ten seconds. My car is available for inspection upon request. My safety or the safety of others was put at risk. I worried my lights might actually go out totally, plus drivers on the freeway would be confused and distracted; it might blind them, or possibly result in road rage. This issue has not been reproduced or confirmed by a dealer nor have the lights been inspected by anyone yet. There were no warning lamps, messages or other symptoms of the problem prior to the repeated failure. This problem with 2017 KIA Sportage has been reported by others on the internet. KIA, the manufacturer, would not admit to me there is an issue with the lights flickering and the dashboard going black nor what might cause it. They said I could submit a claim for reimbursement AFTER my KIA dealer’s service department gives a diagnostic on the vehicle. I have been issued a KIA Case #. It would be a great benefit to know the cause and the remedy from other KIA vehicle owners that have been repaired. The earliest service appointment available with my KIA service dealer is October 25, 2023. I am not able to drive my car in the dark until this issue has been resolved. This is a great hardship on me because I am a widow and the sole driver in my household. Thank you for looking into this. I look forward to your response and information.
Corrective Action:
My KIA Sportage 2017 headlights malfunctioned by flickering on and off and the screen and dashboard lights went totally out while I was driving on THE FREEWAY at NIGHT. This happened five times in the span of 30 minutes and each incident lasted approximately five to ten seconds. My car is available for inspection upon request. My safety or the safety of others was put at risk. I worried my lights might actually go out totally, plus drivers on the freeway would be confused and distracted; it might blind them, or possibly result in road rage. This issue has not been reproduced or confirmed by a dealer nor have the lights been inspected by anyone yet. There were no warning lamps, messages or other symptoms of the problem prior to the repeated failure. This problem with 2017 KIA Sportage has been reported by others on the internet. KIA, the manufacturer, would not admit to me there is an issue with the lights flickering and the dashboard going black nor what might cause it. They said I could submit a claim for reimbursement AFTER my KIA dealer’s service department gives a diagnostic on the vehicle. I have been issued a KIA Case #. It would be a great benefit to know the cause and the remedy from other KIA vehicle owners that have been repaired. The earliest service appointment available with my KIA service dealer is October 25, 2023. I am not able to drive my car in the dark until this issue has been resolved. This is a great hardship on me because I am a widow and the sole driver in my household. Thank you for looking into this. I look forward to your response and information.
Additional Notes:
My KIA Sportage 2017 headlights malfunctioned by flickering on and off and the screen and dashboard lights went totally out while I was driving on THE FREEWAY at NIGHT. This happened five times in the span of 30 minutes and each incident lasted approximately five to ten seconds. My car is available for inspection upon request. My safety or the safety of others was put at risk. I worried my lights might actually go out totally, plus drivers on the freeway would be confused and distracted; it might blind them, or possibly result in road rage. This issue has not been reproduced or confirmed by a dealer nor have the lights been inspected by anyone yet. There were no warning lamps, messages or other symptoms of the problem prior to the repeated failure. This problem with 2017 KIA Sportage has been reported by others on the internet. KIA, the manufacturer, would not admit to me there is an issue with the lights flickering and the dashboard going black nor what might cause it. They said I could submit a claim for reimbursement AFTER my KIA dealer’s service department gives a diagnostic on the vehicle. I have been issued a KIA Case #. It would be a great benefit to know the cause and the remedy from other KIA vehicle owners that have been repaired. The earliest service appointment available with my KIA service dealer is October 25, 2023. I am not able to drive my car in the dark until this issue has been resolved. This is a great hardship on me because I am a widow and the sole driver in my household. Thank you for looking into this. I look forward to your response and information.
Mfg Campaign: 11546958
Recall Date: Sep 27, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact stated that while driving at 20 MPH, the vehicle stalled. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 132,899.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact stated that while driving at 20 MPH, the vehicle stalled. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 132,899.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact stated that while driving at 20 MPH, the vehicle stalled. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 132,899.
Mfg Campaign: 11545966
Recall Date: Sep 22, 2023
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
ENGINE LOSES AND USES OIL OF TWO QUARTS EVERY 3000 MILES
Corrective Action:
ENGINE LOSES AND USES OIL OF TWO QUARTS EVERY 3000 MILES
Additional Notes:
ENGINE LOSES AND USES OIL OF TWO QUARTS EVERY 3000 MILES
Mfg Campaign: 11543830
Recall Date: Sep 11, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
ENGINE LOSES AND USES OIL OF TWO QUARTS EVERY 3000 MILES
Corrective Action:
ENGINE LOSES AND USES OIL OF TWO QUARTS EVERY 3000 MILES
Additional Notes:
ENGINE LOSES AND USES OIL OF TWO QUARTS EVERY 3000 MILES
Mfg Campaign: 11543830
Recall Date: Sep 11, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact stated that check engine warning light had started blinking. The contact took the vehicle to a certified mechanic who diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The vehicle had not been repaired. The VIN was included in NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic) however, it was not confirmed if the failure was related to the recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,038.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact stated that check engine warning light had started blinking. The contact took the vehicle to a certified mechanic who diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The vehicle had not been repaired. The VIN was included in NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic) however, it was not confirmed if the failure was related to the recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,038.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact stated that check engine warning light had started blinking. The contact took the vehicle to a certified mechanic who diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The vehicle had not been repaired. The VIN was included in NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic) however, it was not confirmed if the failure was related to the recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,038.
Mfg Campaign: 11543848
Recall Date: Sep 11, 2023
Kia America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact stated that check engine warning light had started blinking. The contact took the vehicle to a certified mechanic who diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The vehicle had not been repaired. The VIN was included in NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic) however, it was not confirmed if the failure was related to the recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,038.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact stated that check engine warning light had started blinking. The contact took the vehicle to a certified mechanic who diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The vehicle had not been repaired. The VIN was included in NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic) however, it was not confirmed if the failure was related to the recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,038.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact stated that check engine warning light had started blinking. The contact took the vehicle to a certified mechanic who diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The vehicle had not been repaired. The VIN was included in NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic) however, it was not confirmed if the failure was related to the recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,038.
Mfg Campaign: 11543848
Recall Date: Sep 11, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact stated while driving approximately 55 MPH, there was a knocking and ticking sound coming from the vehicle. The vehicle continued driving but then stalled. The contact stated that the check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine had seized. An anti-theft device was installed. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, who was able to restart the vehicle with a pair of pliers. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 118,101.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact stated while driving approximately 55 MPH, there was a knocking and ticking sound coming from the vehicle. The vehicle continued driving but then stalled. The contact stated that the check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine had seized. An anti-theft device was installed. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, who was able to restart the vehicle with a pair of pliers. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 118,101.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact stated while driving approximately 55 MPH, there was a knocking and ticking sound coming from the vehicle. The vehicle continued driving but then stalled. The contact stated that the check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine had seized. An anti-theft device was installed. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, who was able to restart the vehicle with a pair of pliers. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 118,101.
Mfg Campaign: 11543182
Recall Date: Sep 7, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM:IGNITION
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact stated while driving approximately 55 MPH, there was a knocking and ticking sound coming from the vehicle. The vehicle continued driving but then stalled. The contact stated that the check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine had seized. An anti-theft device was installed. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, who was able to restart the vehicle with a pair of pliers. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 118,101.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact stated while driving approximately 55 MPH, there was a knocking and ticking sound coming from the vehicle. The vehicle continued driving but then stalled. The contact stated that the check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine had seized. An anti-theft device was installed. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, who was able to restart the vehicle with a pair of pliers. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 118,101.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact stated while driving approximately 55 MPH, there was a knocking and ticking sound coming from the vehicle. The vehicle continued driving but then stalled. The contact stated that the check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine had seized. An anti-theft device was installed. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, who was able to restart the vehicle with a pair of pliers. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 118,101.
Mfg Campaign: 11543182
Recall Date: Sep 7, 2023
Kia America, Inc.
Defect Description:
EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact stated while driving approximately 55 MPH, there was a knocking and ticking sound coming from the vehicle. The vehicle continued driving but then stalled. The contact stated that the check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine had seized. An anti-theft device was installed. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, who was able to restart the vehicle with a pair of pliers. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 118,101.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact stated while driving approximately 55 MPH, there was a knocking and ticking sound coming from the vehicle. The vehicle continued driving but then stalled. The contact stated that the check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine had seized. An anti-theft device was installed. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, who was able to restart the vehicle with a pair of pliers. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 118,101.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact stated while driving approximately 55 MPH, there was a knocking and ticking sound coming from the vehicle. The vehicle continued driving but then stalled. The contact stated that the check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine had seized. An anti-theft device was installed. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, who was able to restart the vehicle with a pair of pliers. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 118,101.
Mfg Campaign: 11543182
Recall Date: Sep 7, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
End of July, the engine died on the highway when performing an emergency swerve to avoid a collision. This is an issue that is subject to the settlement of one of the several related class action lawsuits against Kia/Hyundai for catastrophic engine failures but not, to my knowledge, one of the specified engine models. There were no warning signs or indicators. No knocking, no noticeable oil consumption, no reported findings of metal filings or shavings in the oil at regular oil changes, no warning lights until it died at 70mph in highway traffic. Kia is replacing the engine with a refurb of the exact same engine model so I expect that it, too, will catastrophically fail at some point. I doubt the engine will be available for inspection by a third party, including the government, as the manufacturer is recycling them into refurbs to other affected vehicles. The local dealer shop inspected it and said it's dead, and covered under the (settlement enforced) extended warranty.
Corrective Action:
End of July, the engine died on the highway when performing an emergency swerve to avoid a collision. This is an issue that is subject to the settlement of one of the several related class action lawsuits against Kia/Hyundai for catastrophic engine failures but not, to my knowledge, one of the specified engine models. There were no warning signs or indicators. No knocking, no noticeable oil consumption, no reported findings of metal filings or shavings in the oil at regular oil changes, no warning lights until it died at 70mph in highway traffic. Kia is replacing the engine with a refurb of the exact same engine model so I expect that it, too, will catastrophically fail at some point. I doubt the engine will be available for inspection by a third party, including the government, as the manufacturer is recycling them into refurbs to other affected vehicles. The local dealer shop inspected it and said it's dead, and covered under the (settlement enforced) extended warranty.
Additional Notes:
End of July, the engine died on the highway when performing an emergency swerve to avoid a collision. This is an issue that is subject to the settlement of one of the several related class action lawsuits against Kia/Hyundai for catastrophic engine failures but not, to my knowledge, one of the specified engine models. There were no warning signs or indicators. No knocking, no noticeable oil consumption, no reported findings of metal filings or shavings in the oil at regular oil changes, no warning lights until it died at 70mph in highway traffic. Kia is replacing the engine with a refurb of the exact same engine model so I expect that it, too, will catastrophically fail at some point. I doubt the engine will be available for inspection by a third party, including the government, as the manufacturer is recycling them into refurbs to other affected vehicles. The local dealer shop inspected it and said it's dead, and covered under the (settlement enforced) extended warranty.
Mfg Campaign: 11543056
Recall Date: Sep 6, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving on the freeway and my car suddenly jolted, smoked started pouring from the hood, and then immediately caught fire once I pulled off the road within minutes. There were no warnings, no engine lights, nothing that pointed to an issue until this happened. I was at risk of getting hit by others in the freeway — I luckily was able to get to the side of the road and immediately called 911. Fire department came within minutes, and dowsed the car, which was fully engulfed in flames.
Corrective Action:
I was driving on the freeway and my car suddenly jolted, smoked started pouring from the hood, and then immediately caught fire once I pulled off the road within minutes. There were no warnings, no engine lights, nothing that pointed to an issue until this happened. I was at risk of getting hit by others in the freeway — I luckily was able to get to the side of the road and immediately called 911. Fire department came within minutes, and dowsed the car, which was fully engulfed in flames.
Additional Notes:
I was driving on the freeway and my car suddenly jolted, smoked started pouring from the hood, and then immediately caught fire once I pulled off the road within minutes. There were no warnings, no engine lights, nothing that pointed to an issue until this happened. I was at risk of getting hit by others in the freeway — I luckily was able to get to the side of the road and immediately called 911. Fire department came within minutes, and dowsed the car, which was fully engulfed in flames.
Mfg Campaign: 11541888
Recall Date: Aug 31, 2023
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Valencia, CA • 36 yrs
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