Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC206
Recall Date: Mar 4, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC142
Recall Date: Nov 30, 2016
Consumer Complaints
464 ComplaintsKia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
first owner 2017 Kia Sportage SX (NOTE SX specifically) AWD 2.0L Turbo Gas Direct Injection (4-cyl engine) (no recalls found) - EXCESSIVE Oil Consumption since early/mid 2023 and continues still today, [XXX]. We lose over 1 quart of oil every 1,000 miles, did not discover this until an oil change in early 2023 how low our oil was. No leaks then, no leaks now, oil maintenance performed, we have meticulous records and have been to the #1 Cochran Robinson Township Kia dealership where they have perform Kias required Oil Consumption Test that we've paid for. 1st set of test failed each time, dealership performed deep clean, and since there was only 3/4 quart loss, Kia had no further responsibilities. too busy with our small business over the holidays, started Oil Consumption test, again [XXX]. Every single time we hit 1,000 miles (monthly) we are down over 1+ quarts of oil, with no leaks anywhere. Added 40 ounces of oil (I have photos) a few days before we decided to get the Oil Consumption test again. PLS NOTE: There are quite a few MODELS and ENGINES listed in recalls or perhaps lawsuits for excessive oil consumption, our SX model 2.0L Turbo Gas Direct Injection (4 cyl) specifically is not. Over the past 7 months, we have lost over 8 quarts of oil, and have had 2 maintenance oil changes in between, part of normal maintenance. Looking online there are thousands of posts regarding Kia Excessive Oil Consumption, Kia states losing 1 quart every 1,000 miles is acceptable? How can this not cause a hazard to us drivers, engine could blow due to oil going somewhere or into the environment, etc? IF you require all of the service records for the oil changes, etc. I have them all. Thank You Sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) The contact stated the vehicle is continuing to show Excessive Oil Consumption while required to go through this KIA test again, (first in 2023, now this 2nd set of the same tests). Further stating that numerous owners having
Corrective Action:
first owner 2017 Kia Sportage SX (NOTE SX specifically) AWD 2.0L Turbo Gas Direct Injection (4-cyl engine) (no recalls found) - EXCESSIVE Oil Consumption since early/mid 2023 and continues still today, [XXX]. We lose over 1 quart of oil every 1,000 miles, did not discover this until an oil change in early 2023 how low our oil was. No leaks then, no leaks now, oil maintenance performed, we have meticulous records and have been to the #1 Cochran Robinson Township Kia dealership where they have perform Kias required Oil Consumption Test that we've paid for. 1st set of test failed each time, dealership performed deep clean, and since there was only 3/4 quart loss, Kia had no further responsibilities. too busy with our small business over the holidays, started Oil Consumption test, again [XXX]. Every single time we hit 1,000 miles (monthly) we are down over 1+ quarts of oil, with no leaks anywhere. Added 40 ounces of oil (I have photos) a few days before we decided to get the Oil Consumption test again. PLS NOTE: There are quite a few MODELS and ENGINES listed in recalls or perhaps lawsuits for excessive oil consumption, our SX model 2.0L Turbo Gas Direct Injection (4 cyl) specifically is not. Over the past 7 months, we have lost over 8 quarts of oil, and have had 2 maintenance oil changes in between, part of normal maintenance. Looking online there are thousands of posts regarding Kia Excessive Oil Consumption, Kia states losing 1 quart every 1,000 miles is acceptable? How can this not cause a hazard to us drivers, engine could blow due to oil going somewhere or into the environment, etc? IF you require all of the service records for the oil changes, etc. I have them all. Thank You Sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) The contact stated the vehicle is continuing to show Excessive Oil Consumption while required to go through this KIA test again, (first in 2023, now this 2nd set of the same tests). Further stating that numerous owners having
Additional Notes:
first owner 2017 Kia Sportage SX (NOTE SX specifically) AWD 2.0L Turbo Gas Direct Injection (4-cyl engine) (no recalls found) - EXCESSIVE Oil Consumption since early/mid 2023 and continues still today, [XXX]. We lose over 1 quart of oil every 1,000 miles, did not discover this until an oil change in early 2023 how low our oil was. No leaks then, no leaks now, oil maintenance performed, we have meticulous records and have been to the #1 Cochran Robinson Township Kia dealership where they have perform Kias required Oil Consumption Test that we've paid for. 1st set of test failed each time, dealership performed deep clean, and since there was only 3/4 quart loss, Kia had no further responsibilities. too busy with our small business over the holidays, started Oil Consumption test, again [XXX]. Every single time we hit 1,000 miles (monthly) we are down over 1+ quarts of oil, with no leaks anywhere. Added 40 ounces of oil (I have photos) a few days before we decided to get the Oil Consumption test again. PLS NOTE: There are quite a few MODELS and ENGINES listed in recalls or perhaps lawsuits for excessive oil consumption, our SX model 2.0L Turbo Gas Direct Injection (4 cyl) specifically is not. Over the past 7 months, we have lost over 8 quarts of oil, and have had 2 maintenance oil changes in between, part of normal maintenance. Looking online there are thousands of posts regarding Kia Excessive Oil Consumption, Kia states losing 1 quart every 1,000 miles is acceptable? How can this not cause a hazard to us drivers, engine could blow due to oil going somewhere or into the environment, etc? IF you require all of the service records for the oil changes, etc. I have them all. Thank You Sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) The contact stated the vehicle is continuing to show Excessive Oil Consumption while required to go through this KIA test again, (first in 2023, now this 2nd set of the same tests). Further stating that numerous owners having
Mfg Campaign: 11572722
Recall Date: Feb 19, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine failed on the highway. Car is part of the class action lawsuit but dealer is refusing to replace engine for free. Asking me to pay $7k. Claiming that DTC is reading P0303.
Corrective Action:
Engine failed on the highway. Car is part of the class action lawsuit but dealer is refusing to replace engine for free. Asking me to pay $7k. Claiming that DTC is reading P0303.
Additional Notes:
Engine failed on the highway. Car is part of the class action lawsuit but dealer is refusing to replace engine for free. Asking me to pay $7k. Claiming that DTC is reading P0303.
Mfg Campaign: 11572487
Recall Date: Feb 17, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound coming from the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with failed rod bearings. The contact was informed that the engine needed to be replaced. The contact was also informed that the engine was replaced with a used engine. The contact stated that the engine had previously been replaced three times by the dealer within three years. The vehicle was taken to the dealer where the vehicle was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced another time. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound coming from the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with failed rod bearings. The contact was informed that the engine needed to be replaced. The contact was also informed that the engine was replaced with a used engine. The contact stated that the engine had previously been replaced three times by the dealer within three years. The vehicle was taken to the dealer where the vehicle was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced another time. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound coming from the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with failed rod bearings. The contact was informed that the engine needed to be replaced. The contact was also informed that the engine was replaced with a used engine. The contact stated that the engine had previously been replaced three times by the dealer within three years. The vehicle was taken to the dealer where the vehicle was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced another time. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.
Mfg Campaign: 11571519
Recall Date: Feb 12, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The car is consuming/leaking oil. The leak is from the oil pressure switch and traveling to the main engine harness which may cause a fire or engine to suddenly fail. Check engine light is on and the engine idles high due to Kia diagnosed Cam Phaser issue that had a TSB issued in 2016. This TSB was not completed during the warranty period, and Kia won't remedy this even though I owned the car when it was under warranty.
Corrective Action:
The car is consuming/leaking oil. The leak is from the oil pressure switch and traveling to the main engine harness which may cause a fire or engine to suddenly fail. Check engine light is on and the engine idles high due to Kia diagnosed Cam Phaser issue that had a TSB issued in 2016. This TSB was not completed during the warranty period, and Kia won't remedy this even though I owned the car when it was under warranty.
Additional Notes:
The car is consuming/leaking oil. The leak is from the oil pressure switch and traveling to the main engine harness which may cause a fire or engine to suddenly fail. Check engine light is on and the engine idles high due to Kia diagnosed Cam Phaser issue that had a TSB issued in 2016. This TSB was not completed during the warranty period, and Kia won't remedy this even though I owned the car when it was under warranty.
Mfg Campaign: 11570583
Recall Date: Feb 7, 2024
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PRESSURE/TEMPERATURE SENSOR
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact stated that while at a scheduled oil change, the contact was informed by the local mechanic that the vehicle was consuming an excessive amount of engine oil, causing damaged to the engine rods. The check oil warning light was illuminated. The vehicle was taken to the dealer to be diagnosed; however, the vehicle was not repaired due to the cost to replace the engine. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact stated that while at a scheduled oil change, the contact was informed by the local mechanic that the vehicle was consuming an excessive amount of engine oil, causing damaged to the engine rods. The check oil warning light was illuminated. The vehicle was taken to the dealer to be diagnosed; however, the vehicle was not repaired due to the cost to replace the engine. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact stated that while at a scheduled oil change, the contact was informed by the local mechanic that the vehicle was consuming an excessive amount of engine oil, causing damaged to the engine rods. The check oil warning light was illuminated. The vehicle was taken to the dealer to be diagnosed; however, the vehicle was not repaired due to the cost to replace the engine. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.
Mfg Campaign: 11564115
Recall Date: Jan 8, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact stated that the vehicle failed to start on two occasions. The contact stated that on each occasion, the vehicle was towed to a dealer, where it was diagnosed with engine failure, and the engine was replaced twice. The contact stated that while the vehicle was being serviced at an independent mechanic, he was informed that there was an abnormal ticking sound coming from the engine. The vehicle was taken back to the dealer, where it was determined that the engine needed to be replaced a third time. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 96,000.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact stated that the vehicle failed to start on two occasions. The contact stated that on each occasion, the vehicle was towed to a dealer, where it was diagnosed with engine failure, and the engine was replaced twice. The contact stated that while the vehicle was being serviced at an independent mechanic, he was informed that there was an abnormal ticking sound coming from the engine. The vehicle was taken back to the dealer, where it was determined that the engine needed to be replaced a third time. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 96,000.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact stated that the vehicle failed to start on two occasions. The contact stated that on each occasion, the vehicle was towed to a dealer, where it was diagnosed with engine failure, and the engine was replaced twice. The contact stated that while the vehicle was being serviced at an independent mechanic, he was informed that there was an abnormal ticking sound coming from the engine. The vehicle was taken back to the dealer, where it was determined that the engine needed to be replaced a third time. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 96,000.
Mfg Campaign: 11563524
Recall Date: Jan 4, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I have taken my sportage to the service department multiple times due to having to add oil multiple times after an oil change. They told me that the engine needs to be fixed but won't fix it until the car stops working. Now they are telling us that it isn't going to matter because they aren't going to cover the engine.
Corrective Action:
I have taken my sportage to the service department multiple times due to having to add oil multiple times after an oil change. They told me that the engine needs to be fixed but won't fix it until the car stops working. Now they are telling us that it isn't going to matter because they aren't going to cover the engine.
Additional Notes:
I have taken my sportage to the service department multiple times due to having to add oil multiple times after an oil change. They told me that the engine needs to be fixed but won't fix it until the car stops working. Now they are telling us that it isn't going to matter because they aren't going to cover the engine.
Mfg Campaign: 11563649
Recall Date: Jan 4, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I took my vehicle in three times for excessive oil consumption. It’s been going through three quarts every thousand miles. The first oil consumption test ran over by 100 miles and the dealer made me do another one. It was determined that 3 1/2 quarts of oil were burned in thousand miles . There was no other diagnostic done. The dealer told me that the warranty does not cover oil consumption when I advise them that oil consumption is a side effect of the real problem which is most likely the rod bearing issue and I did get the update so the engine is supposedly covered lifetime by Kia Dealer and Chia have been going back-and-forth to no resolution and today I was told that it’s a piston failure not rod failure, but neither of those things have been checked out. I was told I would have to pay for an engine breakdown and then Chia America told me to get another opinion from another Kia dealer , in the meantime, my car is burning like crazy. It’s pinging on acceleration, and occasionally when I start it shutters and cuts off.
Corrective Action:
I took my vehicle in three times for excessive oil consumption. It’s been going through three quarts every thousand miles. The first oil consumption test ran over by 100 miles and the dealer made me do another one. It was determined that 3 1/2 quarts of oil were burned in thousand miles . There was no other diagnostic done. The dealer told me that the warranty does not cover oil consumption when I advise them that oil consumption is a side effect of the real problem which is most likely the rod bearing issue and I did get the update so the engine is supposedly covered lifetime by Kia Dealer and Chia have been going back-and-forth to no resolution and today I was told that it’s a piston failure not rod failure, but neither of those things have been checked out. I was told I would have to pay for an engine breakdown and then Chia America told me to get another opinion from another Kia dealer , in the meantime, my car is burning like crazy. It’s pinging on acceleration, and occasionally when I start it shutters and cuts off.
Additional Notes:
I took my vehicle in three times for excessive oil consumption. It’s been going through three quarts every thousand miles. The first oil consumption test ran over by 100 miles and the dealer made me do another one. It was determined that 3 1/2 quarts of oil were burned in thousand miles . There was no other diagnostic done. The dealer told me that the warranty does not cover oil consumption when I advise them that oil consumption is a side effect of the real problem which is most likely the rod bearing issue and I did get the update so the engine is supposedly covered lifetime by Kia Dealer and Chia have been going back-and-forth to no resolution and today I was told that it’s a piston failure not rod failure, but neither of those things have been checked out. I was told I would have to pay for an engine breakdown and then Chia America told me to get another opinion from another Kia dealer , in the meantime, my car is burning like crazy. It’s pinging on acceleration, and occasionally when I start it shutters and cuts off.
Mfg Campaign: 11563381
Recall Date: Jan 3, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving home on i-91 S when my car started smoking from under the hood. There were no warning lights and the temperature gauge read normal with the lever at the center. I pulled off at the next Exit and parked in a parking lot. I popped the hood and found that a fire had started around the engine. The fire grew to the point that the whole front half of the car was burned before the fire department was able to put it out. The vehicle was assessed by my insurance, but I think the extent of that was to determine whether it was a total loss (which it obviously was).
Corrective Action:
I was driving home on i-91 S when my car started smoking from under the hood. There were no warning lights and the temperature gauge read normal with the lever at the center. I pulled off at the next Exit and parked in a parking lot. I popped the hood and found that a fire had started around the engine. The fire grew to the point that the whole front half of the car was burned before the fire department was able to put it out. The vehicle was assessed by my insurance, but I think the extent of that was to determine whether it was a total loss (which it obviously was).
Additional Notes:
I was driving home on i-91 S when my car started smoking from under the hood. There were no warning lights and the temperature gauge read normal with the lever at the center. I pulled off at the next Exit and parked in a parking lot. I popped the hood and found that a fire had started around the engine. The fire grew to the point that the whole front half of the car was burned before the fire department was able to put it out. The vehicle was assessed by my insurance, but I think the extent of that was to determine whether it was a total loss (which it obviously was).
Mfg Campaign: 11562438
Recall Date: Dec 28, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was driving home on i-91 S when my car started smoking from under the hood. There were no warning lights and the temperature gauge read normal with the lever at the center. I pulled off at the next Exit and parked in a parking lot. I popped the hood and found that a fire had started around the engine. The fire grew to the point that the whole front half of the car was burned before the fire department was able to put it out. The vehicle was assessed by my insurance, but I think the extent of that was to determine whether it was a total loss (which it obviously was).
Corrective Action:
I was driving home on i-91 S when my car started smoking from under the hood. There were no warning lights and the temperature gauge read normal with the lever at the center. I pulled off at the next Exit and parked in a parking lot. I popped the hood and found that a fire had started around the engine. The fire grew to the point that the whole front half of the car was burned before the fire department was able to put it out. The vehicle was assessed by my insurance, but I think the extent of that was to determine whether it was a total loss (which it obviously was).
Additional Notes:
I was driving home on i-91 S when my car started smoking from under the hood. There were no warning lights and the temperature gauge read normal with the lever at the center. I pulled off at the next Exit and parked in a parking lot. I popped the hood and found that a fire had started around the engine. The fire grew to the point that the whole front half of the car was burned before the fire department was able to put it out. The vehicle was assessed by my insurance, but I think the extent of that was to determine whether it was a total loss (which it obviously was).
Mfg Campaign: 11562438
Recall Date: Dec 28, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving home on i-91 S when my car started smoking from under the hood. There were no warning lights and the temperature gauge read normal with the lever at the center. I pulled off at the next Exit and parked in a parking lot. I popped the hood and found that a fire had started around the engine. The fire grew to the point that the whole front half of the car was burned before the fire department was able to put it out. The vehicle was assessed by my insurance, but I think the extent of that was to determine whether it was a total loss (which it obviously was).
Corrective Action:
I was driving home on i-91 S when my car started smoking from under the hood. There were no warning lights and the temperature gauge read normal with the lever at the center. I pulled off at the next Exit and parked in a parking lot. I popped the hood and found that a fire had started around the engine. The fire grew to the point that the whole front half of the car was burned before the fire department was able to put it out. The vehicle was assessed by my insurance, but I think the extent of that was to determine whether it was a total loss (which it obviously was).
Additional Notes:
I was driving home on i-91 S when my car started smoking from under the hood. There were no warning lights and the temperature gauge read normal with the lever at the center. I pulled off at the next Exit and parked in a parking lot. I popped the hood and found that a fire had started around the engine. The fire grew to the point that the whole front half of the car was burned before the fire department was able to put it out. The vehicle was assessed by my insurance, but I think the extent of that was to determine whether it was a total loss (which it obviously was).
Mfg Campaign: 11562438
Recall Date: Dec 28, 2023
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact stated while driving approximately 35 MPH and depressing the brake pedal to slow for traffic or a traffic signal, the contact required more force to depress the brake pedal before the vehicle would slow. The contact became aware that while making a right turn, excessive pressure was needed to depress the brake pedal. The contact stated there was no warning light illuminated. The contact also stated that while depressing the brake pedal to make an abrupt stop, the front brakes made an abnormal sound like loosened pieces of metal bouncing around in the front wheels. Additionally, the contact stated that her rear brake light bulbs were burning out frequently and the brake light wiring was melted. The contact stated that the failure was recurring. The contact took the vehicle to an independent mechanic who diagnosed that the rear taillight wiring needed to be replaced. The taillight bulbs and the wires were replaced. The mechanic also determined that the brake pads and calipers needed to be replaced. The vehicle was repaired. The contact stated that the failures reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 120,000.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact stated while driving approximately 35 MPH and depressing the brake pedal to slow for traffic or a traffic signal, the contact required more force to depress the brake pedal before the vehicle would slow. The contact became aware that while making a right turn, excessive pressure was needed to depress the brake pedal. The contact stated there was no warning light illuminated. The contact also stated that while depressing the brake pedal to make an abrupt stop, the front brakes made an abnormal sound like loosened pieces of metal bouncing around in the front wheels. Additionally, the contact stated that her rear brake light bulbs were burning out frequently and the brake light wiring was melted. The contact stated that the failure was recurring. The contact took the vehicle to an independent mechanic who diagnosed that the rear taillight wiring needed to be replaced. The taillight bulbs and the wires were replaced. The mechanic also determined that the brake pads and calipers needed to be replaced. The vehicle was repaired. The contact stated that the failures reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 120,000.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact stated while driving approximately 35 MPH and depressing the brake pedal to slow for traffic or a traffic signal, the contact required more force to depress the brake pedal before the vehicle would slow. The contact became aware that while making a right turn, excessive pressure was needed to depress the brake pedal. The contact stated there was no warning light illuminated. The contact also stated that while depressing the brake pedal to make an abrupt stop, the front brakes made an abnormal sound like loosened pieces of metal bouncing around in the front wheels. Additionally, the contact stated that her rear brake light bulbs were burning out frequently and the brake light wiring was melted. The contact stated that the failure was recurring. The contact took the vehicle to an independent mechanic who diagnosed that the rear taillight wiring needed to be replaced. The taillight bulbs and the wires were replaced. The mechanic also determined that the brake pads and calipers needed to be replaced. The vehicle was repaired. The contact stated that the failures reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 120,000.
Mfg Campaign: 11561396
Recall Date: Dec 21, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact stated while driving approximately 35 MPH and depressing the brake pedal to slow for traffic or a traffic signal, the contact required more force to depress the brake pedal before the vehicle would slow. The contact became aware that while making a right turn, excessive pressure was needed to depress the brake pedal. The contact stated there was no warning light illuminated. The contact also stated that while depressing the brake pedal to make an abrupt stop, the front brakes made an abnormal sound like loosened pieces of metal bouncing around in the front wheels. Additionally, the contact stated that her rear brake light bulbs were burning out frequently and the brake light wiring was melted. The contact stated that the failure was recurring. The contact took the vehicle to an independent mechanic who diagnosed that the rear taillight wiring needed to be replaced. The taillight bulbs and the wires were replaced. The mechanic also determined that the brake pads and calipers needed to be replaced. The vehicle was repaired. The contact stated that the failures reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 120,000.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact stated while driving approximately 35 MPH and depressing the brake pedal to slow for traffic or a traffic signal, the contact required more force to depress the brake pedal before the vehicle would slow. The contact became aware that while making a right turn, excessive pressure was needed to depress the brake pedal. The contact stated there was no warning light illuminated. The contact also stated that while depressing the brake pedal to make an abrupt stop, the front brakes made an abnormal sound like loosened pieces of metal bouncing around in the front wheels. Additionally, the contact stated that her rear brake light bulbs were burning out frequently and the brake light wiring was melted. The contact stated that the failure was recurring. The contact took the vehicle to an independent mechanic who diagnosed that the rear taillight wiring needed to be replaced. The taillight bulbs and the wires were replaced. The mechanic also determined that the brake pads and calipers needed to be replaced. The vehicle was repaired. The contact stated that the failures reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 120,000.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact stated while driving approximately 35 MPH and depressing the brake pedal to slow for traffic or a traffic signal, the contact required more force to depress the brake pedal before the vehicle would slow. The contact became aware that while making a right turn, excessive pressure was needed to depress the brake pedal. The contact stated there was no warning light illuminated. The contact also stated that while depressing the brake pedal to make an abrupt stop, the front brakes made an abnormal sound like loosened pieces of metal bouncing around in the front wheels. Additionally, the contact stated that her rear brake light bulbs were burning out frequently and the brake light wiring was melted. The contact stated that the failure was recurring. The contact took the vehicle to an independent mechanic who diagnosed that the rear taillight wiring needed to be replaced. The taillight bulbs and the wires were replaced. The mechanic also determined that the brake pads and calipers needed to be replaced. The vehicle was repaired. The contact stated that the failures reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 120,000.
Mfg Campaign: 11561396
Recall Date: Dec 21, 2023
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING:BRAKE LIGHTS:BULBS
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact stated while driving approximately 35 MPH and depressing the brake pedal to slow for traffic or a traffic signal, the contact required more force to depress the brake pedal before the vehicle would slow. The contact became aware that while making a right turn, excessive pressure was needed to depress the brake pedal. The contact stated there was no warning light illuminated. The contact also stated that while depressing the brake pedal to make an abrupt stop, the front brakes made an abnormal sound like loosened pieces of metal bouncing around in the front wheels. Additionally, the contact stated that her rear brake light bulbs were burning out frequently and the brake light wiring was melted. The contact stated that the failure was recurring. The contact took the vehicle to an independent mechanic who diagnosed that the rear taillight wiring needed to be replaced. The taillight bulbs and the wires were replaced. The mechanic also determined that the brake pads and calipers needed to be replaced. The vehicle was repaired. The contact stated that the failures reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 120,000.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact stated while driving approximately 35 MPH and depressing the brake pedal to slow for traffic or a traffic signal, the contact required more force to depress the brake pedal before the vehicle would slow. The contact became aware that while making a right turn, excessive pressure was needed to depress the brake pedal. The contact stated there was no warning light illuminated. The contact also stated that while depressing the brake pedal to make an abrupt stop, the front brakes made an abnormal sound like loosened pieces of metal bouncing around in the front wheels. Additionally, the contact stated that her rear brake light bulbs were burning out frequently and the brake light wiring was melted. The contact stated that the failure was recurring. The contact took the vehicle to an independent mechanic who diagnosed that the rear taillight wiring needed to be replaced. The taillight bulbs and the wires were replaced. The mechanic also determined that the brake pads and calipers needed to be replaced. The vehicle was repaired. The contact stated that the failures reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 120,000.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact stated while driving approximately 35 MPH and depressing the brake pedal to slow for traffic or a traffic signal, the contact required more force to depress the brake pedal before the vehicle would slow. The contact became aware that while making a right turn, excessive pressure was needed to depress the brake pedal. The contact stated there was no warning light illuminated. The contact also stated that while depressing the brake pedal to make an abrupt stop, the front brakes made an abnormal sound like loosened pieces of metal bouncing around in the front wheels. Additionally, the contact stated that her rear brake light bulbs were burning out frequently and the brake light wiring was melted. The contact stated that the failure was recurring. The contact took the vehicle to an independent mechanic who diagnosed that the rear taillight wiring needed to be replaced. The taillight bulbs and the wires were replaced. The mechanic also determined that the brake pads and calipers needed to be replaced. The vehicle was repaired. The contact stated that the failures reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 120,000.
Mfg Campaign: 11561396
Recall Date: Dec 21, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Driving as usual and all of a sudden no acceleration. No warning lights at all. Started smoking. Towed to Flynn’s. They said there is a known oil consumption issue and the motor locked up. Communicated with KIA and they say to have it looked at - at a cost. Said it’s not under warranty. But is a likely know issue!
Corrective Action:
Driving as usual and all of a sudden no acceleration. No warning lights at all. Started smoking. Towed to Flynn’s. They said there is a known oil consumption issue and the motor locked up. Communicated with KIA and they say to have it looked at - at a cost. Said it’s not under warranty. But is a likely know issue!
Additional Notes:
Driving as usual and all of a sudden no acceleration. No warning lights at all. Started smoking. Towed to Flynn’s. They said there is a known oil consumption issue and the motor locked up. Communicated with KIA and they say to have it looked at - at a cost. Said it’s not under warranty. But is a likely know issue!
Mfg Campaign: 11556009
Recall Date: Nov 20, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving as usual and all of a sudden no acceleration. No warning lights at all. Started smoking. Towed to Flynn’s. They said there is a known oil consumption issue and the motor locked up. Communicated with KIA and they say to have it looked at - at a cost. Said it’s not under warranty. But is a likely know issue!
Corrective Action:
Driving as usual and all of a sudden no acceleration. No warning lights at all. Started smoking. Towed to Flynn’s. They said there is a known oil consumption issue and the motor locked up. Communicated with KIA and they say to have it looked at - at a cost. Said it’s not under warranty. But is a likely know issue!
Additional Notes:
Driving as usual and all of a sudden no acceleration. No warning lights at all. Started smoking. Towed to Flynn’s. They said there is a known oil consumption issue and the motor locked up. Communicated with KIA and they say to have it looked at - at a cost. Said it’s not under warranty. But is a likely know issue!
Mfg Campaign: 11556009
Recall Date: Nov 20, 2023
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Driving as usual and all of a sudden no acceleration. No warning lights at all. Started smoking. Towed to Flynn’s. They said there is a known oil consumption issue and the motor locked up. Communicated with KIA and they say to have it looked at - at a cost. Said it’s not under warranty. But is a likely know issue!
Corrective Action:
Driving as usual and all of a sudden no acceleration. No warning lights at all. Started smoking. Towed to Flynn’s. They said there is a known oil consumption issue and the motor locked up. Communicated with KIA and they say to have it looked at - at a cost. Said it’s not under warranty. But is a likely know issue!
Additional Notes:
Driving as usual and all of a sudden no acceleration. No warning lights at all. Started smoking. Towed to Flynn’s. They said there is a known oil consumption issue and the motor locked up. Communicated with KIA and they say to have it looked at - at a cost. Said it’s not under warranty. But is a likely know issue!
Mfg Campaign: 11556009
Recall Date: Nov 20, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I purchased a used vehicle by way of a loan from "Affinity Plus Credit Union." On 7/27/20 from "Royal Drive Autos" with an extended warranty sold through Affinity Plus Credit Union. The warranty was issued by Route 66 CO. Both parties (Bank & Warranty CO.) granted the loan and warranty understanding there was a “Prior Salvage” title and had been cleared to sell the vehicle. The vehicle has been serviced under recalls by KIA and Route 66 since the purchase of the vehicle. There was a major engine failure believed to be a recall issued by KIA. The vehicle had a “Flashing Engine” light and failed on 9/5/23. I took the vehicle to Luther Bloomington KIA to be serviced on 10/9/23, as this was the earliest appointment available. Once diagnosed the service advisor and the mechanics said that the engine would need to be replaced due to the failure of part. And cannot fix broken part if the engine is not working. KIA denied engine replacement due to "Branded Title." The service adviser then tried to contact Route 66 to see if they would cover the work, they also denied servicing due to having a branded title. Service adviser said to try and get to the bottom of it through route 66. So I called, and they said the bank should've never issued an extended warranty because of the branded title stated on page 2 of the warranty agreement. As it was void/never valid from the start. I talked to Gail Johnson, and she says that it was a mistake to sell the warranty and agreed it should not have been issued. She stated that it was a lack of training of the employee. I stated I would not have taken the loan or the vehicle with a branded title if it wasn't for the extended warranty covering the vehicle. It is now 11/18/23 and the Vehicle is still not fixed and have tried to reach out to Affinity Plus to resolve the issue. And would like KIA to fix the recall that caused the engine failure.
Corrective Action:
I purchased a used vehicle by way of a loan from "Affinity Plus Credit Union." On 7/27/20 from "Royal Drive Autos" with an extended warranty sold through Affinity Plus Credit Union. The warranty was issued by Route 66 CO. Both parties (Bank & Warranty CO.) granted the loan and warranty understanding there was a “Prior Salvage” title and had been cleared to sell the vehicle. The vehicle has been serviced under recalls by KIA and Route 66 since the purchase of the vehicle. There was a major engine failure believed to be a recall issued by KIA. The vehicle had a “Flashing Engine” light and failed on 9/5/23. I took the vehicle to Luther Bloomington KIA to be serviced on 10/9/23, as this was the earliest appointment available. Once diagnosed the service advisor and the mechanics said that the engine would need to be replaced due to the failure of part. And cannot fix broken part if the engine is not working. KIA denied engine replacement due to "Branded Title." The service adviser then tried to contact Route 66 to see if they would cover the work, they also denied servicing due to having a branded title. Service adviser said to try and get to the bottom of it through route 66. So I called, and they said the bank should've never issued an extended warranty because of the branded title stated on page 2 of the warranty agreement. As it was void/never valid from the start. I talked to Gail Johnson, and she says that it was a mistake to sell the warranty and agreed it should not have been issued. She stated that it was a lack of training of the employee. I stated I would not have taken the loan or the vehicle with a branded title if it wasn't for the extended warranty covering the vehicle. It is now 11/18/23 and the Vehicle is still not fixed and have tried to reach out to Affinity Plus to resolve the issue. And would like KIA to fix the recall that caused the engine failure.
Additional Notes:
I purchased a used vehicle by way of a loan from "Affinity Plus Credit Union." On 7/27/20 from "Royal Drive Autos" with an extended warranty sold through Affinity Plus Credit Union. The warranty was issued by Route 66 CO. Both parties (Bank & Warranty CO.) granted the loan and warranty understanding there was a “Prior Salvage” title and had been cleared to sell the vehicle. The vehicle has been serviced under recalls by KIA and Route 66 since the purchase of the vehicle. There was a major engine failure believed to be a recall issued by KIA. The vehicle had a “Flashing Engine” light and failed on 9/5/23. I took the vehicle to Luther Bloomington KIA to be serviced on 10/9/23, as this was the earliest appointment available. Once diagnosed the service advisor and the mechanics said that the engine would need to be replaced due to the failure of part. And cannot fix broken part if the engine is not working. KIA denied engine replacement due to "Branded Title." The service adviser then tried to contact Route 66 to see if they would cover the work, they also denied servicing due to having a branded title. Service adviser said to try and get to the bottom of it through route 66. So I called, and they said the bank should've never issued an extended warranty because of the branded title stated on page 2 of the warranty agreement. As it was void/never valid from the start. I talked to Gail Johnson, and she says that it was a mistake to sell the warranty and agreed it should not have been issued. She stated that it was a lack of training of the employee. I stated I would not have taken the loan or the vehicle with a branded title if it wasn't for the extended warranty covering the vehicle. It is now 11/18/23 and the Vehicle is still not fixed and have tried to reach out to Affinity Plus to resolve the issue. And would like KIA to fix the recall that caused the engine failure.
Mfg Campaign: 11555854
Recall Date: Nov 18, 2023
Kia America, Inc.
Defect Description:
FIRERELATED
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the engine revved loudly. No warning light was illuminated. The contact pulled over to the side of the road, and then the vehicle slid into the ditch. The accelerator pedal was depressed when the contact noticed the rear end of the vehicle had caught fire. The contact panicked and exited the vehicle, injuring his left shin and right foot. Medical attention was received. The fire department arrived and extinguished the fire. The contact was unaware if a fire department report had been filed. The vehicle was towed to a tow yard; however, the vehicle was not deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the engine revved loudly. No warning light was illuminated. The contact pulled over to the side of the road, and then the vehicle slid into the ditch. The accelerator pedal was depressed when the contact noticed the rear end of the vehicle had caught fire. The contact panicked and exited the vehicle, injuring his left shin and right foot. Medical attention was received. The fire department arrived and extinguished the fire. The contact was unaware if a fire department report had been filed. The vehicle was towed to a tow yard; however, the vehicle was not deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the engine revved loudly. No warning light was illuminated. The contact pulled over to the side of the road, and then the vehicle slid into the ditch. The accelerator pedal was depressed when the contact noticed the rear end of the vehicle had caught fire. The contact panicked and exited the vehicle, injuring his left shin and right foot. Medical attention was received. The fire department arrived and extinguished the fire. The contact was unaware if a fire department report had been filed. The vehicle was towed to a tow yard; however, the vehicle was not deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000. VIN tool confirms parts not available.
Mfg Campaign: 11555028
Recall Date: Nov 14, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My car keeps burning oil at a rapid rate. I have to replace every 3 weeks.
Corrective Action:
My car keeps burning oil at a rapid rate. I have to replace every 3 weeks.
Additional Notes:
My car keeps burning oil at a rapid rate. I have to replace every 3 weeks.
Mfg Campaign: 11553621
Recall Date: Nov 5, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury