Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC206
Recall Date: Mar 4, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC142
Recall Date: Nov 30, 2016
Consumer Complaints
464 ComplaintsKia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle basically activates Traction control System while going 70 to 85 on highway. Basically feels like you hit a decent sized bump. Then the car activates downhill brake control which limits the RPMs of the vehicle. The TCS and DBC lights remain on requiring you to pull over. Once the engine is restart the lights disappear for the time being until is occurs on the highway again. Happened 4 times in one day. Didn't happen when the car shop drove it... about to go to the dealership...who probably knows less.
Corrective Action:
Vehicle basically activates Traction control System while going 70 to 85 on highway. Basically feels like you hit a decent sized bump. Then the car activates downhill brake control which limits the RPMs of the vehicle. The TCS and DBC lights remain on requiring you to pull over. Once the engine is restart the lights disappear for the time being until is occurs on the highway again. Happened 4 times in one day. Didn't happen when the car shop drove it... about to go to the dealership...who probably knows less.
Additional Notes:
Vehicle basically activates Traction control System while going 70 to 85 on highway. Basically feels like you hit a decent sized bump. Then the car activates downhill brake control which limits the RPMs of the vehicle. The TCS and DBC lights remain on requiring you to pull over. Once the engine is restart the lights disappear for the time being until is occurs on the highway again. Happened 4 times in one day. Didn't happen when the car shop drove it... about to go to the dealership...who probably knows less.
Mfg Campaign: 11451673
Recall Date: Feb 12, 2022
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact stated that while driving at 30-35 MPH, another vehicle crashed into the rear end of her vehicle. The air bags failed to deploy. The contact was unsure whether there was a warning light illuminated. The contact was transported to the hospital with the assistance of a family member. The contact sustained a concussion, jaw and back injuries. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was notified of the failure and advised the contact that the air bags do not always deploy in the event of a crash; therefore they could not assist. The failure mileage was approximately 66,000.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact stated that while driving at 30-35 MPH, another vehicle crashed into the rear end of her vehicle. The air bags failed to deploy. The contact was unsure whether there was a warning light illuminated. The contact was transported to the hospital with the assistance of a family member. The contact sustained a concussion, jaw and back injuries. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was notified of the failure and advised the contact that the air bags do not always deploy in the event of a crash; therefore they could not assist. The failure mileage was approximately 66,000.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact stated that while driving at 30-35 MPH, another vehicle crashed into the rear end of her vehicle. The air bags failed to deploy. The contact was unsure whether there was a warning light illuminated. The contact was transported to the hospital with the assistance of a family member. The contact sustained a concussion, jaw and back injuries. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was notified of the failure and advised the contact that the air bags do not always deploy in the event of a crash; therefore they could not assist. The failure mileage was approximately 66,000.
Mfg Campaign: 11449584
Recall Date: Jan 31, 2022
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Passenger airbag malfunction light came on and has stayed on. We are 30 days pass warranty and were given a quote of over $2600 to replace the airbag by the Kia dealership where we purchased this 2017 Kia Sportage. There are only 26,000 miles on it with no accidents. This is a safety issue and puts any passengers riding in that seat at a very high risk. A recall needs to be issued asap. My research on this problem revealed other recalls in the past on Kia airbags.
Corrective Action:
Passenger airbag malfunction light came on and has stayed on. We are 30 days pass warranty and were given a quote of over $2600 to replace the airbag by the Kia dealership where we purchased this 2017 Kia Sportage. There are only 26,000 miles on it with no accidents. This is a safety issue and puts any passengers riding in that seat at a very high risk. A recall needs to be issued asap. My research on this problem revealed other recalls in the past on Kia airbags.
Additional Notes:
Passenger airbag malfunction light came on and has stayed on. We are 30 days pass warranty and were given a quote of over $2600 to replace the airbag by the Kia dealership where we purchased this 2017 Kia Sportage. There are only 26,000 miles on it with no accidents. This is a safety issue and puts any passengers riding in that seat at a very high risk. A recall needs to be issued asap. My research on this problem revealed other recalls in the past on Kia airbags.
Mfg Campaign: 11448392
Recall Date: Jan 21, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact stated while driving approximately 60 MPH, the vehicle failed to accelerate with the accelerator pedal depressed. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed with needing the Hydraulic Electronic Control Unit (HECU) replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was 131,101.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact stated while driving approximately 60 MPH, the vehicle failed to accelerate with the accelerator pedal depressed. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed with needing the Hydraulic Electronic Control Unit (HECU) replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was 131,101.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact stated while driving approximately 60 MPH, the vehicle failed to accelerate with the accelerator pedal depressed. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed with needing the Hydraulic Electronic Control Unit (HECU) replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was 131,101.
Mfg Campaign: 11447201
Recall Date: Jan 12, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I filed a claim 14001328 for excessive oil consumption. I am told that one quart of oil per 1000 miles is normal consumption. The car holds 4.5 quarts of oil. This means that for a 7500 mile oil change interval the entire volume is replace almost twice. I do not accept this as normal. I purchased a 2017 Kia Sportage in August of 2016. I believe that Kia is running out the warranty. I have driven 158,000 miles in a VW Rabbit - no oil issues. 238,000 miles in a VW Jetta 195,000 miles in a VW Jetta TDI, 175,000 miles in a Chrysler Town and Country. Average oil consumption between changes was .25 quarts. You are now telling me this Kia Sportage has a normal oil consumption of one quart per 1000 miles. I find this then to be an inferior design. I should be entitled to a repair. I have oil coming out of my exhaust tailpipe. I am copying this to the NHTSA. All of the time I have my Sportage I have maintained proper oil change intervals and I have service records.
Corrective Action:
I filed a claim 14001328 for excessive oil consumption. I am told that one quart of oil per 1000 miles is normal consumption. The car holds 4.5 quarts of oil. This means that for a 7500 mile oil change interval the entire volume is replace almost twice. I do not accept this as normal. I purchased a 2017 Kia Sportage in August of 2016. I believe that Kia is running out the warranty. I have driven 158,000 miles in a VW Rabbit - no oil issues. 238,000 miles in a VW Jetta 195,000 miles in a VW Jetta TDI, 175,000 miles in a Chrysler Town and Country. Average oil consumption between changes was .25 quarts. You are now telling me this Kia Sportage has a normal oil consumption of one quart per 1000 miles. I find this then to be an inferior design. I should be entitled to a repair. I have oil coming out of my exhaust tailpipe. I am copying this to the NHTSA. All of the time I have my Sportage I have maintained proper oil change intervals and I have service records.
Additional Notes:
I filed a claim 14001328 for excessive oil consumption. I am told that one quart of oil per 1000 miles is normal consumption. The car holds 4.5 quarts of oil. This means that for a 7500 mile oil change interval the entire volume is replace almost twice. I do not accept this as normal. I purchased a 2017 Kia Sportage in August of 2016. I believe that Kia is running out the warranty. I have driven 158,000 miles in a VW Rabbit - no oil issues. 238,000 miles in a VW Jetta 195,000 miles in a VW Jetta TDI, 175,000 miles in a Chrysler Town and Country. Average oil consumption between changes was .25 quarts. You are now telling me this Kia Sportage has a normal oil consumption of one quart per 1000 miles. I find this then to be an inferior design. I should be entitled to a repair. I have oil coming out of my exhaust tailpipe. I am copying this to the NHTSA. All of the time I have my Sportage I have maintained proper oil change intervals and I have service records.
Mfg Campaign: 11446700
Recall Date: Jan 8, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission intermittently goes into neutral while driving causing engine rev, loss of ability to continue to drive/maintain speed. Very dangerous as you have to drift to the side of the road and put the transmission into Park and back to Drive to get it to engage again. Meanwhile you could easily be struck by another car trying due to sudden loss of momentum with no brake light warning or trying to maneuver to the side of the road with no engine power. Occurs every month or two. Dealer unable to duplicate multiple times. No warnings before it happens. There are at least 20 other reports of this on the NHTSA site. When will an investigation be opened? This has the potential to cause a serious crash.
Corrective Action:
Transmission intermittently goes into neutral while driving causing engine rev, loss of ability to continue to drive/maintain speed. Very dangerous as you have to drift to the side of the road and put the transmission into Park and back to Drive to get it to engage again. Meanwhile you could easily be struck by another car trying due to sudden loss of momentum with no brake light warning or trying to maneuver to the side of the road with no engine power. Occurs every month or two. Dealer unable to duplicate multiple times. No warnings before it happens. There are at least 20 other reports of this on the NHTSA site. When will an investigation be opened? This has the potential to cause a serious crash.
Additional Notes:
Transmission intermittently goes into neutral while driving causing engine rev, loss of ability to continue to drive/maintain speed. Very dangerous as you have to drift to the side of the road and put the transmission into Park and back to Drive to get it to engage again. Meanwhile you could easily be struck by another car trying due to sudden loss of momentum with no brake light warning or trying to maneuver to the side of the road with no engine power. Occurs every month or two. Dealer unable to duplicate multiple times. No warnings before it happens. There are at least 20 other reports of this on the NHTSA site. When will an investigation be opened? This has the potential to cause a serious crash.
Mfg Campaign: 11443115
Recall Date: Dec 8, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On November 2020 I bought my 2017 Kia Sportage 4DR FWD LX. I been having issues with the driver's and passenger windows since 05/08/2021. The driver's window will not go down, Deland Kia Dealer inspection said the rubber window channel for the driver's windows needed to be lubricated and it got fix. Now 8 months later the same situation is happening again on the the same window, the window will not go down, and the motor works because you can hear it running. On 10/18/2021 I had to get my kia Sportage for service due the right (passenger) window not going up, it was stock and will not go up at all, again the motor was working because you can heart running. I got my Kia serviced at Deland Kia and they changed the window regulator gear panel. Is working (for now) but now my left rear window will not go up and is sliding down, like it loose and the drive's windows also having the same problem. I believe all this issues are a safety concern due to; first what if that window that is sliding will break and cut someone, plus is an easy way for someone to brake into my vehicle. Also the windows not coming down, what if I had an accident and the only way to get me out will be breaking the window because it will not go down and if there was a gas leak or something I will get trap there. I looked online to multiple vehicle forums and there is multiple complains about this window issue, some believe is due to a regulator wheel malfunction or a complete regulator malfunction. At this point almost all my windows had an issue which is putting my safety and my family safety on risk.
Corrective Action:
On November 2020 I bought my 2017 Kia Sportage 4DR FWD LX. I been having issues with the driver's and passenger windows since 05/08/2021. The driver's window will not go down, Deland Kia Dealer inspection said the rubber window channel for the driver's windows needed to be lubricated and it got fix. Now 8 months later the same situation is happening again on the the same window, the window will not go down, and the motor works because you can hear it running. On 10/18/2021 I had to get my kia Sportage for service due the right (passenger) window not going up, it was stock and will not go up at all, again the motor was working because you can heart running. I got my Kia serviced at Deland Kia and they changed the window regulator gear panel. Is working (for now) but now my left rear window will not go up and is sliding down, like it loose and the drive's windows also having the same problem. I believe all this issues are a safety concern due to; first what if that window that is sliding will break and cut someone, plus is an easy way for someone to brake into my vehicle. Also the windows not coming down, what if I had an accident and the only way to get me out will be breaking the window because it will not go down and if there was a gas leak or something I will get trap there. I looked online to multiple vehicle forums and there is multiple complains about this window issue, some believe is due to a regulator wheel malfunction or a complete regulator malfunction. At this point almost all my windows had an issue which is putting my safety and my family safety on risk.
Additional Notes:
On November 2020 I bought my 2017 Kia Sportage 4DR FWD LX. I been having issues with the driver's and passenger windows since 05/08/2021. The driver's window will not go down, Deland Kia Dealer inspection said the rubber window channel for the driver's windows needed to be lubricated and it got fix. Now 8 months later the same situation is happening again on the the same window, the window will not go down, and the motor works because you can hear it running. On 10/18/2021 I had to get my kia Sportage for service due the right (passenger) window not going up, it was stock and will not go up at all, again the motor was working because you can heart running. I got my Kia serviced at Deland Kia and they changed the window regulator gear panel. Is working (for now) but now my left rear window will not go up and is sliding down, like it loose and the drive's windows also having the same problem. I believe all this issues are a safety concern due to; first what if that window that is sliding will break and cut someone, plus is an easy way for someone to brake into my vehicle. Also the windows not coming down, what if I had an accident and the only way to get me out will be breaking the window because it will not go down and if there was a gas leak or something I will get trap there. I looked online to multiple vehicle forums and there is multiple complains about this window issue, some believe is due to a regulator wheel malfunction or a complete regulator malfunction. At this point almost all my windows had an issue which is putting my safety and my family safety on risk.
Mfg Campaign: 11442934
Recall Date: Dec 6, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On November 2020 I bought my 2017 Kia Sportage 4DR FWD LX. I been having issues with the driver's and passenger windows since 05/08/2021. The driver's window will not go down, Deland Kia Dealer inspection said the rubber window channel for the driver's windows needed to be lubricated and it got fix. Now 8 months later the same situation is happening again on the the same window, the window will not go down, and the motor works because you can hear it running. On 10/18/2021 I had to get my kia Sportage for service due the right (passenger) window not going up, it was stock and will not go up at all, again the motor was working because you can heart running. I got my Kia serviced at Deland Kia and they changed the window regulator gear panel. Is working (for now) but now my left rear window will not go up and is sliding down, like it loose and the drive's windows also having the same problem. I believe all this issues are a safety concern due to; first what if that window that is sliding will break and cut someone, plus is an easy way for someone to brake into my vehicle. Also the windows not coming down, what if I had an accident and the only way to get me out will be breaking the window because it will not go down and if there was a gas leak or something I will get trap there. I looked online to multiple vehicle forums and there is multiple complains about this window issue, some believe is due to a regulator wheel malfunction or a complete regulator malfunction. At this point almost all my windows had an issue which is putting my safety and my family safety on risk.
Corrective Action:
On November 2020 I bought my 2017 Kia Sportage 4DR FWD LX. I been having issues with the driver's and passenger windows since 05/08/2021. The driver's window will not go down, Deland Kia Dealer inspection said the rubber window channel for the driver's windows needed to be lubricated and it got fix. Now 8 months later the same situation is happening again on the the same window, the window will not go down, and the motor works because you can hear it running. On 10/18/2021 I had to get my kia Sportage for service due the right (passenger) window not going up, it was stock and will not go up at all, again the motor was working because you can heart running. I got my Kia serviced at Deland Kia and they changed the window regulator gear panel. Is working (for now) but now my left rear window will not go up and is sliding down, like it loose and the drive's windows also having the same problem. I believe all this issues are a safety concern due to; first what if that window that is sliding will break and cut someone, plus is an easy way for someone to brake into my vehicle. Also the windows not coming down, what if I had an accident and the only way to get me out will be breaking the window because it will not go down and if there was a gas leak or something I will get trap there. I looked online to multiple vehicle forums and there is multiple complains about this window issue, some believe is due to a regulator wheel malfunction or a complete regulator malfunction. At this point almost all my windows had an issue which is putting my safety and my family safety on risk.
Additional Notes:
On November 2020 I bought my 2017 Kia Sportage 4DR FWD LX. I been having issues with the driver's and passenger windows since 05/08/2021. The driver's window will not go down, Deland Kia Dealer inspection said the rubber window channel for the driver's windows needed to be lubricated and it got fix. Now 8 months later the same situation is happening again on the the same window, the window will not go down, and the motor works because you can hear it running. On 10/18/2021 I had to get my kia Sportage for service due the right (passenger) window not going up, it was stock and will not go up at all, again the motor was working because you can heart running. I got my Kia serviced at Deland Kia and they changed the window regulator gear panel. Is working (for now) but now my left rear window will not go up and is sliding down, like it loose and the drive's windows also having the same problem. I believe all this issues are a safety concern due to; first what if that window that is sliding will break and cut someone, plus is an easy way for someone to brake into my vehicle. Also the windows not coming down, what if I had an accident and the only way to get me out will be breaking the window because it will not go down and if there was a gas leak or something I will get trap there. I looked online to multiple vehicle forums and there is multiple complains about this window issue, some believe is due to a regulator wheel malfunction or a complete regulator malfunction. At this point almost all my windows had an issue which is putting my safety and my family safety on risk.
Mfg Campaign: 11442934
Recall Date: Dec 6, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I have performed the required oil changes since the car was purchased with the KIA dealer network. At 50,000 miles my oil light came on while making a turn and I brought it to the nearest dealer. They changed the oil and started an oil comsumption test. Since then, we have done 3 oil comsumption tested which "just passed" the criteria. I burn enough oil that I have a soot deposit in my exhaust pipe. My car is at 81,000 miles and has lost enough oil from the last oil change (4,000 miles ago - scheduled oil change for December 15) that there is no oil indication on the dipstick. The dealer has asked me to not add oil because it is 2 quarts low and ok to drive. They have said the warranty only covers if the consumption is greater than 1 quart per 1000 miles and this much oil loss is normal. THIS IS NOT NORMAL and indicates a defect in the piston rings, which would be a warranty repair that is being denied.
Corrective Action:
I have performed the required oil changes since the car was purchased with the KIA dealer network. At 50,000 miles my oil light came on while making a turn and I brought it to the nearest dealer. They changed the oil and started an oil comsumption test. Since then, we have done 3 oil comsumption tested which "just passed" the criteria. I burn enough oil that I have a soot deposit in my exhaust pipe. My car is at 81,000 miles and has lost enough oil from the last oil change (4,000 miles ago - scheduled oil change for December 15) that there is no oil indication on the dipstick. The dealer has asked me to not add oil because it is 2 quarts low and ok to drive. They have said the warranty only covers if the consumption is greater than 1 quart per 1000 miles and this much oil loss is normal. THIS IS NOT NORMAL and indicates a defect in the piston rings, which would be a warranty repair that is being denied.
Additional Notes:
I have performed the required oil changes since the car was purchased with the KIA dealer network. At 50,000 miles my oil light came on while making a turn and I brought it to the nearest dealer. They changed the oil and started an oil comsumption test. Since then, we have done 3 oil comsumption tested which "just passed" the criteria. I burn enough oil that I have a soot deposit in my exhaust pipe. My car is at 81,000 miles and has lost enough oil from the last oil change (4,000 miles ago - scheduled oil change for December 15) that there is no oil indication on the dipstick. The dealer has asked me to not add oil because it is 2 quarts low and ok to drive. They have said the warranty only covers if the consumption is greater than 1 quart per 1000 miles and this much oil loss is normal. THIS IS NOT NORMAL and indicates a defect in the piston rings, which would be a warranty repair that is being denied.
Mfg Campaign: 11442383
Recall Date: Dec 2, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car is manufactured in such a way that it is easy to steal without a key. When a car is stolen, typically it is driven recklessly putting many others at risk. Also any child or animal in the car could be taken as well as needed possessions of the owner. The problem has been recognized by the manufacturer and several police departments. The problem became well known to the manufacturer, however, the manufacturer neglected to ever notify individuals who purchased their vehicles. This can be verified by any large police department. Some of these would include: Milwaukee, Denver and multiple others. There is no warning that this is a problem in the vehicle you own. The manufacturer or dealer would have to notify such as they do in a recall.
Corrective Action:
The car is manufactured in such a way that it is easy to steal without a key. When a car is stolen, typically it is driven recklessly putting many others at risk. Also any child or animal in the car could be taken as well as needed possessions of the owner. The problem has been recognized by the manufacturer and several police departments. The problem became well known to the manufacturer, however, the manufacturer neglected to ever notify individuals who purchased their vehicles. This can be verified by any large police department. Some of these would include: Milwaukee, Denver and multiple others. There is no warning that this is a problem in the vehicle you own. The manufacturer or dealer would have to notify such as they do in a recall.
Additional Notes:
The car is manufactured in such a way that it is easy to steal without a key. When a car is stolen, typically it is driven recklessly putting many others at risk. Also any child or animal in the car could be taken as well as needed possessions of the owner. The problem has been recognized by the manufacturer and several police departments. The problem became well known to the manufacturer, however, the manufacturer neglected to ever notify individuals who purchased their vehicles. This can be verified by any large police department. Some of these would include: Milwaukee, Denver and multiple others. There is no warning that this is a problem in the vehicle you own. The manufacturer or dealer would have to notify such as they do in a recall.
Mfg Campaign: 11441238
Recall Date: Nov 21, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact's daughter owns a 2017 Kia Sportage. The contact stated that while her daughter was driving at 5-10 MPH, she heard an abnormal popping sound and she saw black and white smoke coming from underneath the hood of the vehicle. The check engine warning light was illuminated. The contact's daughter exited the vehicle immediately and called the fire department. The fire department was able to extinguish the fire. The contact's daughter did not sustain physical injuries however, she was mentally traumatized and had been seeking therapy. A police report was filed. The vehicle was towed to a tow lot, where the vehicle was deemed totaled. The contact stated that the vehicle had been serviced two months prior to catching on fire and several recall repairs were performed. The dealer and the manufacturer were not notified of the failure. The approximate failure mileage was 100,000.
Corrective Action:
The contact's daughter owns a 2017 Kia Sportage. The contact stated that while her daughter was driving at 5-10 MPH, she heard an abnormal popping sound and she saw black and white smoke coming from underneath the hood of the vehicle. The check engine warning light was illuminated. The contact's daughter exited the vehicle immediately and called the fire department. The fire department was able to extinguish the fire. The contact's daughter did not sustain physical injuries however, she was mentally traumatized and had been seeking therapy. A police report was filed. The vehicle was towed to a tow lot, where the vehicle was deemed totaled. The contact stated that the vehicle had been serviced two months prior to catching on fire and several recall repairs were performed. The dealer and the manufacturer were not notified of the failure. The approximate failure mileage was 100,000.
Additional Notes:
The contact's daughter owns a 2017 Kia Sportage. The contact stated that while her daughter was driving at 5-10 MPH, she heard an abnormal popping sound and she saw black and white smoke coming from underneath the hood of the vehicle. The check engine warning light was illuminated. The contact's daughter exited the vehicle immediately and called the fire department. The fire department was able to extinguish the fire. The contact's daughter did not sustain physical injuries however, she was mentally traumatized and had been seeking therapy. A police report was filed. The vehicle was towed to a tow lot, where the vehicle was deemed totaled. The contact stated that the vehicle had been serviced two months prior to catching on fire and several recall repairs were performed. The dealer and the manufacturer were not notified of the failure. The approximate failure mileage was 100,000.
Mfg Campaign: 11441020
Recall Date: Nov 19, 2021
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
bad transmission. engine revs up but car isnt moving at all.
Corrective Action:
bad transmission. engine revs up but car isnt moving at all.
Additional Notes:
bad transmission. engine revs up but car isnt moving at all.
Mfg Campaign: 11438709
Recall Date: Oct 29, 2021
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
While driving heard a loud cracking noise, when I made ot to my destination I noticed that the dash infront of the passenger seat were the airbag is has two v cracks in it
Corrective Action:
While driving heard a loud cracking noise, when I made ot to my destination I noticed that the dash infront of the passenger seat were the airbag is has two v cracks in it
Additional Notes:
While driving heard a loud cracking noise, when I made ot to my destination I noticed that the dash infront of the passenger seat were the airbag is has two v cracks in it
Mfg Campaign: 11437397
Recall Date: Oct 19, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Around December 2020 our driver side window stopped working. We had the dealership replace the inner door panel accuator. As soon as we went over 60,000 and lost our warranty all of the other 3 windows stopped working. The plastic gears crumbbled. We bought 3 panels to fix the windows in January they have worked until the beginning of October. Same problem!!!
Corrective Action:
Around December 2020 our driver side window stopped working. We had the dealership replace the inner door panel accuator. As soon as we went over 60,000 and lost our warranty all of the other 3 windows stopped working. The plastic gears crumbbled. We bought 3 panels to fix the windows in January they have worked until the beginning of October. Same problem!!!
Additional Notes:
Around December 2020 our driver side window stopped working. We had the dealership replace the inner door panel accuator. As soon as we went over 60,000 and lost our warranty all of the other 3 windows stopped working. The plastic gears crumbbled. We bought 3 panels to fix the windows in January they have worked until the beginning of October. Same problem!!!
Mfg Campaign: 11437400
Recall Date: Oct 19, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car start button failed to start the car . It has happened sporadically over last 4 months .It is available for inspection. I have not reported it as of today to the dealer . It is not a safety issue since it happens while parked. The cars dashboard lite up ,radio was on as were the headlights and all other warning lights when I depressed the start button with my foot on the brake pedal. The only thing that was different was the brake pedal was extremely hard to depress it didn't move at all.The brake pedal was up higher then normal by a couple of inches. It took multiple times before it started.
Corrective Action:
The car start button failed to start the car . It has happened sporadically over last 4 months .It is available for inspection. I have not reported it as of today to the dealer . It is not a safety issue since it happens while parked. The cars dashboard lite up ,radio was on as were the headlights and all other warning lights when I depressed the start button with my foot on the brake pedal. The only thing that was different was the brake pedal was extremely hard to depress it didn't move at all.The brake pedal was up higher then normal by a couple of inches. It took multiple times before it started.
Additional Notes:
The car start button failed to start the car . It has happened sporadically over last 4 months .It is available for inspection. I have not reported it as of today to the dealer . It is not a safety issue since it happens while parked. The cars dashboard lite up ,radio was on as were the headlights and all other warning lights when I depressed the start button with my foot on the brake pedal. The only thing that was different was the brake pedal was extremely hard to depress it didn't move at all.The brake pedal was up higher then normal by a couple of inches. It took multiple times before it started.
Mfg Campaign: 11435843
Recall Date: Oct 7, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I just changed my oil 2 weeks ago and it has lost 3 quarts of oil already, and I do not have any oil leaks, nor is the oil/engine light coming on.
Corrective Action:
I just changed my oil 2 weeks ago and it has lost 3 quarts of oil already, and I do not have any oil leaks, nor is the oil/engine light coming on.
Additional Notes:
I just changed my oil 2 weeks ago and it has lost 3 quarts of oil already, and I do not have any oil leaks, nor is the oil/engine light coming on.
Mfg Campaign: 11434858
Recall Date: Sep 29, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In Oct 2020, we took the vehicle in as it had low oil. A prior inspection and oil change had been performed in June 2020, and it was assumed that the inspection mechanic did not change the oil. The dealership (Fred Beans Kia of Langhorne) changed the oil in October, and in December 2020 the vehicle was again low on oil well before the 3000 mile mark. The dealership informed us that it was likely due to an error on their part, and the technician was no longer employed there. Once again in April 2021 the vehicle was low on oil, and was taken to the dealership. In June 2021 the vehicle was once again low on oil, and taken to the dealership where they confirmed oil consumption was out of spec. Cleaning was performed in July and the vehicle was again low on oil in Sept 2021. Dealer is claiming the oil consumption is now "normal." The vehicle is both burning and leaking oil, causing a concern for both safety (engine seizure) and durability.
Corrective Action:
In Oct 2020, we took the vehicle in as it had low oil. A prior inspection and oil change had been performed in June 2020, and it was assumed that the inspection mechanic did not change the oil. The dealership (Fred Beans Kia of Langhorne) changed the oil in October, and in December 2020 the vehicle was again low on oil well before the 3000 mile mark. The dealership informed us that it was likely due to an error on their part, and the technician was no longer employed there. Once again in April 2021 the vehicle was low on oil, and was taken to the dealership. In June 2021 the vehicle was once again low on oil, and taken to the dealership where they confirmed oil consumption was out of spec. Cleaning was performed in July and the vehicle was again low on oil in Sept 2021. Dealer is claiming the oil consumption is now "normal." The vehicle is both burning and leaking oil, causing a concern for both safety (engine seizure) and durability.
Additional Notes:
In Oct 2020, we took the vehicle in as it had low oil. A prior inspection and oil change had been performed in June 2020, and it was assumed that the inspection mechanic did not change the oil. The dealership (Fred Beans Kia of Langhorne) changed the oil in October, and in December 2020 the vehicle was again low on oil well before the 3000 mile mark. The dealership informed us that it was likely due to an error on their part, and the technician was no longer employed there. Once again in April 2021 the vehicle was low on oil, and was taken to the dealership. In June 2021 the vehicle was once again low on oil, and taken to the dealership where they confirmed oil consumption was out of spec. Cleaning was performed in July and the vehicle was again low on oil in Sept 2021. Dealer is claiming the oil consumption is now "normal." The vehicle is both burning and leaking oil, causing a concern for both safety (engine seizure) and durability.
Mfg Campaign: 11432513
Recall Date: Sep 10, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 21V137000 (Engine) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer for several months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 41,000.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 21V137000 (Engine) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer for several months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 41,000.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 21V137000 (Engine) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer for several months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 41,000.
Mfg Campaign: 11430317
Recall Date: Aug 24, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 21V137000 (Engine) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer for several months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 41,000.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 21V137000 (Engine) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer for several months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 41,000.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 21V137000 (Engine) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer for several months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 41,000.
Mfg Campaign: 11430317
Recall Date: Aug 24, 2021
Kia America, Inc.
Defect Description:
POWER TRAIN:SHIFT LINKAGE/CABLE/ROD:RETAINING FASTENERS/HARDWARE
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact stated while driving 65 MPH, the vehicle inadvertently stalled and lost power. There were no warning lights illuminated. The contact stated that while attempting to restart the vehicle there was an abnormal knocking sound and the vehicle lost power. The vehicle was towed to the dealer who diagnosed that the engine needed to be replaced; however, the dealer informed the contact that the repair would not be covered under the warranty since the knock sensor software upgrade was not completed on the vehicle prior to the failure. The manufacturer was made aware of the failure and stated that the knock sensor software upgrade was not completed on the vehicle prior to the failure and offered no further assistance. The vehicle was not repaired. The failure mileage was 95,079.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact stated while driving 65 MPH, the vehicle inadvertently stalled and lost power. There were no warning lights illuminated. The contact stated that while attempting to restart the vehicle there was an abnormal knocking sound and the vehicle lost power. The vehicle was towed to the dealer who diagnosed that the engine needed to be replaced; however, the dealer informed the contact that the repair would not be covered under the warranty since the knock sensor software upgrade was not completed on the vehicle prior to the failure. The manufacturer was made aware of the failure and stated that the knock sensor software upgrade was not completed on the vehicle prior to the failure and offered no further assistance. The vehicle was not repaired. The failure mileage was 95,079.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact stated while driving 65 MPH, the vehicle inadvertently stalled and lost power. There were no warning lights illuminated. The contact stated that while attempting to restart the vehicle there was an abnormal knocking sound and the vehicle lost power. The vehicle was towed to the dealer who diagnosed that the engine needed to be replaced; however, the dealer informed the contact that the repair would not be covered under the warranty since the knock sensor software upgrade was not completed on the vehicle prior to the failure. The manufacturer was made aware of the failure and stated that the knock sensor software upgrade was not completed on the vehicle prior to the failure and offered no further assistance. The vehicle was not repaired. The failure mileage was 95,079.
Mfg Campaign: 11429510
Recall Date: Aug 17, 2021
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