Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC206
Recall Date: Mar 4, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC142
Recall Date: Nov 30, 2016
Consumer Complaints
464 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle failed to accelerate to highway speed while climbing on ramp of highway. Vehicle started to go to idle speed and would not accelerate when highway speed was needed to keep with flow of traffic. Had fear of being rear ended as car was just coasting. Dealer replaced VCM under warranty. Tech service bulletin TSB eng 158. Check engine light on with code DTC p200a00.
Corrective Action:
Vehicle failed to accelerate to highway speed while climbing on ramp of highway. Vehicle started to go to idle speed and would not accelerate when highway speed was needed to keep with flow of traffic. Had fear of being rear ended as car was just coasting. Dealer replaced VCM under warranty. Tech service bulletin TSB eng 158. Check engine light on with code DTC p200a00.
Additional Notes:
Vehicle failed to accelerate to highway speed while climbing on ramp of highway. Vehicle started to go to idle speed and would not accelerate when highway speed was needed to keep with flow of traffic. Had fear of being rear ended as car was just coasting. Dealer replaced VCM under warranty. Tech service bulletin TSB eng 158. Check engine light on with code DTC p200a00.
Mfg Campaign: 11427433
Recall Date: Aug 2, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact stated that the transmission shifter would not go into the reverse position. The vehicle was taken to the local dealer who repaired the transmission. No further information was available. Later, while driving the vehicle suddenly stalled and was towed to the dealer who diagnosed that the engine had failed and needed to be replaced. No further information was available. The approximate failure mileage was 60,000. The VIN was not available.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact stated that the transmission shifter would not go into the reverse position. The vehicle was taken to the local dealer who repaired the transmission. No further information was available. Later, while driving the vehicle suddenly stalled and was towed to the dealer who diagnosed that the engine had failed and needed to be replaced. No further information was available. The approximate failure mileage was 60,000. The VIN was not available.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact stated that the transmission shifter would not go into the reverse position. The vehicle was taken to the local dealer who repaired the transmission. No further information was available. Later, while driving the vehicle suddenly stalled and was towed to the dealer who diagnosed that the engine had failed and needed to be replaced. No further information was available. The approximate failure mileage was 60,000. The VIN was not available.
Mfg Campaign: 11425664
Recall Date: Jul 20, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Mileage at 94,000 miles, less than 100,000 warrantied for, and this car is using oil until its dry less than every 1000 miles. I can't go anywhere without carrying oil in the car. Took it to the dealer and was told Kia would not approve engine work. Reported to them also that the oil light does NOT come on, it only blinked once causing concern for me because the engine was kind of dragging. The dipstick was dry. Has happened three times since then.
Corrective Action:
Mileage at 94,000 miles, less than 100,000 warrantied for, and this car is using oil until its dry less than every 1000 miles. I can't go anywhere without carrying oil in the car. Took it to the dealer and was told Kia would not approve engine work. Reported to them also that the oil light does NOT come on, it only blinked once causing concern for me because the engine was kind of dragging. The dipstick was dry. Has happened three times since then.
Additional Notes:
Mileage at 94,000 miles, less than 100,000 warrantied for, and this car is using oil until its dry less than every 1000 miles. I can't go anywhere without carrying oil in the car. Took it to the dealer and was told Kia would not approve engine work. Reported to them also that the oil light does NOT come on, it only blinked once causing concern for me because the engine was kind of dragging. The dipstick was dry. Has happened three times since then.
Mfg Campaign: 11424182
Recall Date: Jul 10, 2021
Kia America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA campaign number: 21V137000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not yet available. The contact had not experience a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA campaign number: 21V137000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not yet available. The contact had not experience a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA campaign number: 21V137000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not yet available. The contact had not experience a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
Mfg Campaign: 11421050
Recall Date: Jun 15, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
i have been trying to get my recall fixed for a month now. I took it to John L Sullivan Kia in Roseville Ca and the part was not available. They were suppose to call me when they received the part and never did call me back. I recently had my A/C repaired last week at Folsom Lake Kia in Folsom CA and asked them if they could repair the recall issue as well. They had my car since last week and provided me a rental on friday, 6/4. Today on 6/8, I am told my A/C is fixed and no part for the recall so I had to pick up my car and return the rental. I have a newborn baby and this recall is extremely dangerous and its not safe. I should not have to pay for a rental when the recall is dangerous and not at fault of mine. This is ridiculous and all dealerships should provide rental cars when a recall is very serious with the part(s) being unavailable.
Corrective Action:
i have been trying to get my recall fixed for a month now. I took it to John L Sullivan Kia in Roseville Ca and the part was not available. They were suppose to call me when they received the part and never did call me back. I recently had my A/C repaired last week at Folsom Lake Kia in Folsom CA and asked them if they could repair the recall issue as well. They had my car since last week and provided me a rental on friday, 6/4. Today on 6/8, I am told my A/C is fixed and no part for the recall so I had to pick up my car and return the rental. I have a newborn baby and this recall is extremely dangerous and its not safe. I should not have to pay for a rental when the recall is dangerous and not at fault of mine. This is ridiculous and all dealerships should provide rental cars when a recall is very serious with the part(s) being unavailable.
Additional Notes:
i have been trying to get my recall fixed for a month now. I took it to John L Sullivan Kia in Roseville Ca and the part was not available. They were suppose to call me when they received the part and never did call me back. I recently had my A/C repaired last week at Folsom Lake Kia in Folsom CA and asked them if they could repair the recall issue as well. They had my car since last week and provided me a rental on friday, 6/4. Today on 6/8, I am told my A/C is fixed and no part for the recall so I had to pick up my car and return the rental. I have a newborn baby and this recall is extremely dangerous and its not safe. I should not have to pay for a rental when the recall is dangerous and not at fault of mine. This is ridiculous and all dealerships should provide rental cars when a recall is very serious with the part(s) being unavailable.
Mfg Campaign: 11420202
Recall Date: Jun 8, 2021
Kia America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA campaign number: 21V137000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA campaign number: 21V137000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA campaign number: 21V137000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11418496
Recall Date: May 25, 2021
Kia America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA campaign number: 21V137000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA campaign number: 21V137000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA campaign number: 21V137000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11418517
Recall Date: May 25, 2021
Kia America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA campaign number: 21V137000 (Service brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact filed a complaint with the manufacturer. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA campaign number: 21V137000 (Service brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact filed a complaint with the manufacturer. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA campaign number: 21V137000 (Service brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact filed a complaint with the manufacturer. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11418335
Recall Date: May 24, 2021
Kia America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA Campaign number: 21V137000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA Campaign number: 21V137000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA Campaign number: 21V137000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11418398
Recall Date: May 24, 2021
Kia America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact received notification of NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11418006
Recall Date: May 21, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNED A 2017 KIA SPORTAGE. THE CONTACT STATED WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED. THE CONTACT THEN HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH THE STARTER NEEDING TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED BUT UPON RETRIEVING THE VEHICLE FROM THE INDEPENDENT MECHANIC AND STARTING THE VEHICLE SMOKE WAS SEEN COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT OPENED THE HOOD AND SAW A FIRE BEHIND THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CONTACTED AND WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS THEN TOWED TO KIA OF CHERRY HILL (1803 MARLTON PIKE W, CHERRY HILL, NJ 08002) WHERE IT WAS DEEMED A TOTAL LOSS. THE CONTACT WAS RELATING THIS ISSUE TO NHTSA CAMPAIGN NUMBER: 21V137000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO THE KIA ENGINE SETTLEMENT HOTLINE. THE FAILURE MILEAGE WAS 80,542.
Corrective Action:
TL* THE CONTACT OWNED A 2017 KIA SPORTAGE. THE CONTACT STATED WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED. THE CONTACT THEN HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH THE STARTER NEEDING TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED BUT UPON RETRIEVING THE VEHICLE FROM THE INDEPENDENT MECHANIC AND STARTING THE VEHICLE SMOKE WAS SEEN COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT OPENED THE HOOD AND SAW A FIRE BEHIND THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CONTACTED AND WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS THEN TOWED TO KIA OF CHERRY HILL (1803 MARLTON PIKE W, CHERRY HILL, NJ 08002) WHERE IT WAS DEEMED A TOTAL LOSS. THE CONTACT WAS RELATING THIS ISSUE TO NHTSA CAMPAIGN NUMBER: 21V137000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO THE KIA ENGINE SETTLEMENT HOTLINE. THE FAILURE MILEAGE WAS 80,542.
Additional Notes:
TL* THE CONTACT OWNED A 2017 KIA SPORTAGE. THE CONTACT STATED WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED. THE CONTACT THEN HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH THE STARTER NEEDING TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED BUT UPON RETRIEVING THE VEHICLE FROM THE INDEPENDENT MECHANIC AND STARTING THE VEHICLE SMOKE WAS SEEN COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT OPENED THE HOOD AND SAW A FIRE BEHIND THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CONTACTED AND WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS THEN TOWED TO KIA OF CHERRY HILL (1803 MARLTON PIKE W, CHERRY HILL, NJ 08002) WHERE IT WAS DEEMED A TOTAL LOSS. THE CONTACT WAS RELATING THIS ISSUE TO NHTSA CAMPAIGN NUMBER: 21V137000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO THE KIA ENGINE SETTLEMENT HOTLINE. THE FAILURE MILEAGE WAS 80,542.
Mfg Campaign: 11416124
Recall Date: May 11, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SINCE THE USED CAR LOT DID NOT SUPPLY IS WITH A KEY FOB, WE HAVE TO USE THE KEY TO UNLOCK THE DOORS. WHEN PUTTING KEY IN DRIVER'S DOOR AND TURNING KEY TWICE IN A ROW (QUICKLY)TO UNLOCK ALL DOORS, WE HAVE TO PULL HANDLE ANYWHERE FROM 2-3 TIMES BEFORE THE DOOR WILL OPEN. THE CAR WAS STOPPED AND NOT RUNNING WHEN THIS HAPPENS.
Corrective Action:
SINCE THE USED CAR LOT DID NOT SUPPLY IS WITH A KEY FOB, WE HAVE TO USE THE KEY TO UNLOCK THE DOORS. WHEN PUTTING KEY IN DRIVER'S DOOR AND TURNING KEY TWICE IN A ROW (QUICKLY)TO UNLOCK ALL DOORS, WE HAVE TO PULL HANDLE ANYWHERE FROM 2-3 TIMES BEFORE THE DOOR WILL OPEN. THE CAR WAS STOPPED AND NOT RUNNING WHEN THIS HAPPENS.
Additional Notes:
SINCE THE USED CAR LOT DID NOT SUPPLY IS WITH A KEY FOB, WE HAVE TO USE THE KEY TO UNLOCK THE DOORS. WHEN PUTTING KEY IN DRIVER'S DOOR AND TURNING KEY TWICE IN A ROW (QUICKLY)TO UNLOCK ALL DOORS, WE HAVE TO PULL HANDLE ANYWHERE FROM 2-3 TIMES BEFORE THE DOOR WILL OPEN. THE CAR WAS STOPPED AND NOT RUNNING WHEN THIS HAPPENS.
Mfg Campaign: 11414762
Recall Date: May 1, 2021
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE AND BATTERY LIGHTS SUDDENLY DISPLAYED AND SMOKE WAS SEEN COMING FROM THE ENGINE COMPARTMENT BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER KIA OF BEDFORD LOCATED 18180 ROCKSIDE RD, BEDFORD, OH 44146. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN LOOKUP INDICATED THE VEHICLE WAS LISTED IN THE NHTSA CAMPAIGN NUMBER 21V137000 (SERVICE BRAKES). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 84,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE AND BATTERY LIGHTS SUDDENLY DISPLAYED AND SMOKE WAS SEEN COMING FROM THE ENGINE COMPARTMENT BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER KIA OF BEDFORD LOCATED 18180 ROCKSIDE RD, BEDFORD, OH 44146. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN LOOKUP INDICATED THE VEHICLE WAS LISTED IN THE NHTSA CAMPAIGN NUMBER 21V137000 (SERVICE BRAKES). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 84,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE AND BATTERY LIGHTS SUDDENLY DISPLAYED AND SMOKE WAS SEEN COMING FROM THE ENGINE COMPARTMENT BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER KIA OF BEDFORD LOCATED 18180 ROCKSIDE RD, BEDFORD, OH 44146. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN LOOKUP INDICATED THE VEHICLE WAS LISTED IN THE NHTSA CAMPAIGN NUMBER 21V137000 (SERVICE BRAKES). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 84,000.
Mfg Campaign: 11414555
Recall Date: Apr 30, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE AND BATTERY LIGHTS SUDDENLY DISPLAYED AND SMOKE WAS SEEN COMING FROM THE ENGINE COMPARTMENT BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER KIA OF BEDFORD LOCATED 18180 ROCKSIDE RD, BEDFORD, OH 44146. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN LOOKUP INDICATED THE VEHICLE WAS LISTED IN THE NHTSA CAMPAIGN NUMBER 21V137000 (SERVICE BRAKES). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 84,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE AND BATTERY LIGHTS SUDDENLY DISPLAYED AND SMOKE WAS SEEN COMING FROM THE ENGINE COMPARTMENT BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER KIA OF BEDFORD LOCATED 18180 ROCKSIDE RD, BEDFORD, OH 44146. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN LOOKUP INDICATED THE VEHICLE WAS LISTED IN THE NHTSA CAMPAIGN NUMBER 21V137000 (SERVICE BRAKES). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 84,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE AND BATTERY LIGHTS SUDDENLY DISPLAYED AND SMOKE WAS SEEN COMING FROM THE ENGINE COMPARTMENT BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER KIA OF BEDFORD LOCATED 18180 ROCKSIDE RD, BEDFORD, OH 44146. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN LOOKUP INDICATED THE VEHICLE WAS LISTED IN THE NHTSA CAMPAIGN NUMBER 21V137000 (SERVICE BRAKES). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 84,000.
Mfg Campaign: 11414555
Recall Date: Apr 30, 2021
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
2017 KIA SPORTAGE GOING ON 2 YEARS WITH THIS VEHICLE 71256 MILEAGE NO ACCORDING ACCIDENTS ..AIRBAG LIGHT TURNED ON AND STAYED SOLID .. AFTER SCANNING ALL SYSTEMS FOR POSSIBLE TROUBLE CODES I DID GET A B1375 .. WHICH REFERS TO A PASSENGER DEFECTIVE AIRBAG MODULE THAT NEEDS REPLACEMENT OR FURTHER TESTING WHAT CONCERNS ME IS IF IN AN ACCIDENT WILL THIS AIRBAG FUNCTION ESPECIALLY WHEN I HAVE MY FAMILY IN THIS ONLY VEHICLE WE HAVE I CONTACTED LOCAL DEALERSHIP NOT UNDER ANY KIND OF WARRANTY I EXPLAINED WHAT IT MIGHT BE THEY QUOTED A PRICE OF OVER 1000 DOLLARS OR MORE AT THIS TIME CANNOT AFFORD SUCH AN EXPENSE I HAVE NEVER OWNED A VEHICLE WITH AIRBAG ISSUES AT ALL KIA MOTORS SHOULD ADDRESS IMMEDIATELY THIS EXTREMELY SAFETY DEFECT
Corrective Action:
2017 KIA SPORTAGE GOING ON 2 YEARS WITH THIS VEHICLE 71256 MILEAGE NO ACCORDING ACCIDENTS ..AIRBAG LIGHT TURNED ON AND STAYED SOLID .. AFTER SCANNING ALL SYSTEMS FOR POSSIBLE TROUBLE CODES I DID GET A B1375 .. WHICH REFERS TO A PASSENGER DEFECTIVE AIRBAG MODULE THAT NEEDS REPLACEMENT OR FURTHER TESTING WHAT CONCERNS ME IS IF IN AN ACCIDENT WILL THIS AIRBAG FUNCTION ESPECIALLY WHEN I HAVE MY FAMILY IN THIS ONLY VEHICLE WE HAVE I CONTACTED LOCAL DEALERSHIP NOT UNDER ANY KIND OF WARRANTY I EXPLAINED WHAT IT MIGHT BE THEY QUOTED A PRICE OF OVER 1000 DOLLARS OR MORE AT THIS TIME CANNOT AFFORD SUCH AN EXPENSE I HAVE NEVER OWNED A VEHICLE WITH AIRBAG ISSUES AT ALL KIA MOTORS SHOULD ADDRESS IMMEDIATELY THIS EXTREMELY SAFETY DEFECT
Additional Notes:
2017 KIA SPORTAGE GOING ON 2 YEARS WITH THIS VEHICLE 71256 MILEAGE NO ACCORDING ACCIDENTS ..AIRBAG LIGHT TURNED ON AND STAYED SOLID .. AFTER SCANNING ALL SYSTEMS FOR POSSIBLE TROUBLE CODES I DID GET A B1375 .. WHICH REFERS TO A PASSENGER DEFECTIVE AIRBAG MODULE THAT NEEDS REPLACEMENT OR FURTHER TESTING WHAT CONCERNS ME IS IF IN AN ACCIDENT WILL THIS AIRBAG FUNCTION ESPECIALLY WHEN I HAVE MY FAMILY IN THIS ONLY VEHICLE WE HAVE I CONTACTED LOCAL DEALERSHIP NOT UNDER ANY KIND OF WARRANTY I EXPLAINED WHAT IT MIGHT BE THEY QUOTED A PRICE OF OVER 1000 DOLLARS OR MORE AT THIS TIME CANNOT AFFORD SUCH AN EXPENSE I HAVE NEVER OWNED A VEHICLE WITH AIRBAG ISSUES AT ALL KIA MOTORS SHOULD ADDRESS IMMEDIATELY THIS EXTREMELY SAFETY DEFECT
Mfg Campaign: 11412755
Recall Date: Apr 18, 2021
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WE WERE DRIVING STEADY AT ABOUT 45 MPH AND THE RPM GAUGE RUBBED AT RANDOM JUST ONCE EVERY TIME. IT HAS HAPPENED MORE THAN ONCE WE DON'T CHANGE YOUR SPEED OR ANYTHING IT JUST RUBS UP TO ABOUT 5000 RPM AND GO BACK TO NORMAL AND DOES IT SPORADICALLY
Corrective Action:
WE WERE DRIVING STEADY AT ABOUT 45 MPH AND THE RPM GAUGE RUBBED AT RANDOM JUST ONCE EVERY TIME. IT HAS HAPPENED MORE THAN ONCE WE DON'T CHANGE YOUR SPEED OR ANYTHING IT JUST RUBS UP TO ABOUT 5000 RPM AND GO BACK TO NORMAL AND DOES IT SPORADICALLY
Additional Notes:
WE WERE DRIVING STEADY AT ABOUT 45 MPH AND THE RPM GAUGE RUBBED AT RANDOM JUST ONCE EVERY TIME. IT HAS HAPPENED MORE THAN ONCE WE DON'T CHANGE YOUR SPEED OR ANYTHING IT JUST RUBS UP TO ABOUT 5000 RPM AND GO BACK TO NORMAL AND DOES IT SPORADICALLY
Mfg Campaign: 11408269
Recall Date: Apr 15, 2021
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WE WERE DRIVING STEADY AT ABOUT 45 MPH AND THE RPM GAUGE RUBBED AT RANDOM JUST ONCE EVERY TIME. IT HAS HAPPENED MORE THAN ONCE WE DON'T CHANGE YOUR SPEED OR ANYTHING IT JUST RUBS UP TO ABOUT 5000 RPM AND GO BACK TO NORMAL AND DOES IT SPORADICALLY
Corrective Action:
WE WERE DRIVING STEADY AT ABOUT 45 MPH AND THE RPM GAUGE RUBBED AT RANDOM JUST ONCE EVERY TIME. IT HAS HAPPENED MORE THAN ONCE WE DON'T CHANGE YOUR SPEED OR ANYTHING IT JUST RUBS UP TO ABOUT 5000 RPM AND GO BACK TO NORMAL AND DOES IT SPORADICALLY
Additional Notes:
WE WERE DRIVING STEADY AT ABOUT 45 MPH AND THE RPM GAUGE RUBBED AT RANDOM JUST ONCE EVERY TIME. IT HAS HAPPENED MORE THAN ONCE WE DON'T CHANGE YOUR SPEED OR ANYTHING IT JUST RUBS UP TO ABOUT 5000 RPM AND GO BACK TO NORMAL AND DOES IT SPORADICALLY
Mfg Campaign: 11408269
Recall Date: Apr 15, 2021
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WE WERE DRIVING STEADY AT ABOUT 45 MPH AND THE RPM GAUGE RUBBED AT RANDOM JUST ONCE EVERY TIME. IT HAS HAPPENED MORE THAN ONCE WE DON'T CHANGE YOUR SPEED OR ANYTHING IT JUST RUBS UP TO ABOUT 5000 RPM AND GO BACK TO NORMAL AND DOES IT SPORADICALLY
Corrective Action:
WE WERE DRIVING STEADY AT ABOUT 45 MPH AND THE RPM GAUGE RUBBED AT RANDOM JUST ONCE EVERY TIME. IT HAS HAPPENED MORE THAN ONCE WE DON'T CHANGE YOUR SPEED OR ANYTHING IT JUST RUBS UP TO ABOUT 5000 RPM AND GO BACK TO NORMAL AND DOES IT SPORADICALLY
Additional Notes:
WE WERE DRIVING STEADY AT ABOUT 45 MPH AND THE RPM GAUGE RUBBED AT RANDOM JUST ONCE EVERY TIME. IT HAS HAPPENED MORE THAN ONCE WE DON'T CHANGE YOUR SPEED OR ANYTHING IT JUST RUBS UP TO ABOUT 5000 RPM AND GO BACK TO NORMAL AND DOES IT SPORADICALLY
Mfg Campaign: 11408269
Recall Date: Apr 15, 2021
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE CAR CAUGHT FIRE AFTER BEING DRIVEN. AS SOON AS IT WAS PARKED IT STARTED SMOKING AND WITHIN MINUTES IT WAS ENGULFED IN FLAMES AND TOTALLY DESTROYED
Corrective Action:
THE CAR CAUGHT FIRE AFTER BEING DRIVEN. AS SOON AS IT WAS PARKED IT STARTED SMOKING AND WITHIN MINUTES IT WAS ENGULFED IN FLAMES AND TOTALLY DESTROYED
Additional Notes:
THE CAR CAUGHT FIRE AFTER BEING DRIVEN. AS SOON AS IT WAS PARKED IT STARTED SMOKING AND WITHIN MINUTES IT WAS ENGULFED IN FLAMES AND TOTALLY DESTROYED
Mfg Campaign: 11407196
Recall Date: Apr 9, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CAR CAUGHT FIRE AFTER BEING DRIVEN. AS SOON AS IT WAS PARKED IT STARTED SMOKING AND WITHIN MINUTES IT WAS ENGULFED IN FLAMES AND TOTALLY DESTROYED
Corrective Action:
THE CAR CAUGHT FIRE AFTER BEING DRIVEN. AS SOON AS IT WAS PARKED IT STARTED SMOKING AND WITHIN MINUTES IT WAS ENGULFED IN FLAMES AND TOTALLY DESTROYED
Additional Notes:
THE CAR CAUGHT FIRE AFTER BEING DRIVEN. AS SOON AS IT WAS PARKED IT STARTED SMOKING AND WITHIN MINUTES IT WAS ENGULFED IN FLAMES AND TOTALLY DESTROYED
Mfg Campaign: 11407196
Recall Date: Apr 9, 2021
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Valencia, CA • 36 yrs
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