Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC206
Recall Date: Mar 4, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC142
Recall Date: Nov 30, 2016
Consumer Complaints
464 ComplaintsKia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2017 KIA SPORTAGE. DRIVER REMOTE STARTS VEHICLE, UNLOCKS VEHICLE AND IMMEDIATELY SHIFTS FROM PARK TO ANY OTHER GEAR, WITHOUT PUSHING START/STOP BUTTON, AND WITHIN 10 SECONDS ENGINE SHUTS OFF WHILE IN DRIVE, NEUTRAL OR REVERSE. ANTI-THEFT PROGRAMMED TO SHUT OFF ENGINE 10 SECONDS AFTER UNLOCKING DOORS UNLESS THE START/STOP BUTTON HAS BEEN PUSHED. THERE IS NO WAY THAT DRIVER SHOULD BE CAPABLE OF SHIFTING OUT OF PARK UNTIL THE AFTER THE START/STOP BUTTON HAS BEEN ACTIVATED. NOTE: THIS IS A CORRECTION FOR COMPLAINT # 10872312, REFERENCE 970797
Corrective Action:
2017 KIA SPORTAGE. DRIVER REMOTE STARTS VEHICLE, UNLOCKS VEHICLE AND IMMEDIATELY SHIFTS FROM PARK TO ANY OTHER GEAR, WITHOUT PUSHING START/STOP BUTTON, AND WITHIN 10 SECONDS ENGINE SHUTS OFF WHILE IN DRIVE, NEUTRAL OR REVERSE. ANTI-THEFT PROGRAMMED TO SHUT OFF ENGINE 10 SECONDS AFTER UNLOCKING DOORS UNLESS THE START/STOP BUTTON HAS BEEN PUSHED. THERE IS NO WAY THAT DRIVER SHOULD BE CAPABLE OF SHIFTING OUT OF PARK UNTIL THE AFTER THE START/STOP BUTTON HAS BEEN ACTIVATED. NOTE: THIS IS A CORRECTION FOR COMPLAINT # 10872312, REFERENCE 970797
Additional Notes:
2017 KIA SPORTAGE. DRIVER REMOTE STARTS VEHICLE, UNLOCKS VEHICLE AND IMMEDIATELY SHIFTS FROM PARK TO ANY OTHER GEAR, WITHOUT PUSHING START/STOP BUTTON, AND WITHIN 10 SECONDS ENGINE SHUTS OFF WHILE IN DRIVE, NEUTRAL OR REVERSE. ANTI-THEFT PROGRAMMED TO SHUT OFF ENGINE 10 SECONDS AFTER UNLOCKING DOORS UNLESS THE START/STOP BUTTON HAS BEEN PUSHED. THERE IS NO WAY THAT DRIVER SHOULD BE CAPABLE OF SHIFTING OUT OF PARK UNTIL THE AFTER THE START/STOP BUTTON HAS BEEN ACTIVATED. NOTE: THIS IS A CORRECTION FOR COMPLAINT # 10872312, REFERENCE 970797
Mfg Campaign: 10882617
Recall Date: Jul 5, 2016
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2017 KIA SPORTAGE. DRIVER REMOTE STARTS VEHICLE, UNLOCKS VEHICLE AND IMMEDIATELY SHIFTS FROM PARK TO ANY OTHER GEAR, WITHOUT PUSHING START/STOP BUTTON, AND WITHIN 10 SECONDS ENGINE SHUTS OFF WHILE IN DRIVE, NEUTRAL OR REVERSE. ANTI-THEFT PROGRAMMED TO SHUT OFF ENGINE 10 SECONDS AFTER UNLOCKING DOORS UNLESS THE START/STOP BUTTON HAS BEEN PUSHED. THERE IS NO WAY THAT DRIVER SHOULD BE CAPABLE OF SHIFTING OUT OF PARK UNTIL THE AFTER THE START/STOP BUTTON HAS BEEN ACTIVATED. NOTE: THIS IS A CORRECTION FOR COMPLAINT # 10872312, REFERENCE 970797
Corrective Action:
2017 KIA SPORTAGE. DRIVER REMOTE STARTS VEHICLE, UNLOCKS VEHICLE AND IMMEDIATELY SHIFTS FROM PARK TO ANY OTHER GEAR, WITHOUT PUSHING START/STOP BUTTON, AND WITHIN 10 SECONDS ENGINE SHUTS OFF WHILE IN DRIVE, NEUTRAL OR REVERSE. ANTI-THEFT PROGRAMMED TO SHUT OFF ENGINE 10 SECONDS AFTER UNLOCKING DOORS UNLESS THE START/STOP BUTTON HAS BEEN PUSHED. THERE IS NO WAY THAT DRIVER SHOULD BE CAPABLE OF SHIFTING OUT OF PARK UNTIL THE AFTER THE START/STOP BUTTON HAS BEEN ACTIVATED. NOTE: THIS IS A CORRECTION FOR COMPLAINT # 10872312, REFERENCE 970797
Additional Notes:
2017 KIA SPORTAGE. DRIVER REMOTE STARTS VEHICLE, UNLOCKS VEHICLE AND IMMEDIATELY SHIFTS FROM PARK TO ANY OTHER GEAR, WITHOUT PUSHING START/STOP BUTTON, AND WITHIN 10 SECONDS ENGINE SHUTS OFF WHILE IN DRIVE, NEUTRAL OR REVERSE. ANTI-THEFT PROGRAMMED TO SHUT OFF ENGINE 10 SECONDS AFTER UNLOCKING DOORS UNLESS THE START/STOP BUTTON HAS BEEN PUSHED. THERE IS NO WAY THAT DRIVER SHOULD BE CAPABLE OF SHIFTING OUT OF PARK UNTIL THE AFTER THE START/STOP BUTTON HAS BEEN ACTIVATED. NOTE: THIS IS A CORRECTION FOR COMPLAINT # 10872312, REFERENCE 970797
Mfg Campaign: 10882617
Recall Date: Jul 5, 2016
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
2017 KIA SPORTAGE. DRIVER REMOTE STARTS VEHICLE, UNLOCKS VEHICLE AND IMMEDIATELY SHIFTS FROM PARK TO ANY OTHER GEAR, WITHOUT PUSHING START/STOP BUTTON, AND WITHIN 10 SECONDS ENGINE SHUTS OFF WHILE IN DRIVE, NEUTRAL OR REVERSE. ANTI-THEFT PROGRAMMED TO SHUT OFF ENGINE 10 SECONDS AFTER UNLOCKING DOORS UNLESS THE START/STOP BUTTON HAS BEEN PUSHED. THERE IS NO WAY THAT DRIVER SHOULD BE CAPABLE OF SHIFTING OUT OF PARK UNTIL THE AFTER THE START/STOP BUTTON HAS BEEN ACTIVATED. NOTE: THIS IS A CORRECTION FOR COMPLAINT # 10872312, REFERENCE 970797
Corrective Action:
2017 KIA SPORTAGE. DRIVER REMOTE STARTS VEHICLE, UNLOCKS VEHICLE AND IMMEDIATELY SHIFTS FROM PARK TO ANY OTHER GEAR, WITHOUT PUSHING START/STOP BUTTON, AND WITHIN 10 SECONDS ENGINE SHUTS OFF WHILE IN DRIVE, NEUTRAL OR REVERSE. ANTI-THEFT PROGRAMMED TO SHUT OFF ENGINE 10 SECONDS AFTER UNLOCKING DOORS UNLESS THE START/STOP BUTTON HAS BEEN PUSHED. THERE IS NO WAY THAT DRIVER SHOULD BE CAPABLE OF SHIFTING OUT OF PARK UNTIL THE AFTER THE START/STOP BUTTON HAS BEEN ACTIVATED. NOTE: THIS IS A CORRECTION FOR COMPLAINT # 10872312, REFERENCE 970797
Additional Notes:
2017 KIA SPORTAGE. DRIVER REMOTE STARTS VEHICLE, UNLOCKS VEHICLE AND IMMEDIATELY SHIFTS FROM PARK TO ANY OTHER GEAR, WITHOUT PUSHING START/STOP BUTTON, AND WITHIN 10 SECONDS ENGINE SHUTS OFF WHILE IN DRIVE, NEUTRAL OR REVERSE. ANTI-THEFT PROGRAMMED TO SHUT OFF ENGINE 10 SECONDS AFTER UNLOCKING DOORS UNLESS THE START/STOP BUTTON HAS BEEN PUSHED. THERE IS NO WAY THAT DRIVER SHOULD BE CAPABLE OF SHIFTING OUT OF PARK UNTIL THE AFTER THE START/STOP BUTTON HAS BEEN ACTIVATED. NOTE: THIS IS A CORRECTION FOR COMPLAINT # 10872312, REFERENCE 970797
Mfg Campaign: 10882617
Recall Date: Jul 5, 2016
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. AFTER STARTING THE VEHICLE WITH THE REMOTE STARTER AND SHIFTING FROM THE PARK POSITION TO REVERSE, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. UPDATED 07/12/16*LJ *CN
Corrective Action:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. AFTER STARTING THE VEHICLE WITH THE REMOTE STARTER AND SHIFTING FROM THE PARK POSITION TO REVERSE, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. UPDATED 07/12/16*LJ *CN
Additional Notes:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. AFTER STARTING THE VEHICLE WITH THE REMOTE STARTER AND SHIFTING FROM THE PARK POSITION TO REVERSE, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. UPDATED 07/12/16*LJ *CN
Mfg Campaign: 10872312
Recall Date: Jun 3, 2016
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