Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC206
Recall Date: Mar 4, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC142
Recall Date: Nov 30, 2016
Consumer Complaints
464 ComplaintsKia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
FMVSS 108,TABLE I-A, DAYTIME RUNNING LAMP (DRL), DEVICE ACTIVATION REQUIRES THAT DRLS BE "AUTOMATICALLY DEACTIVATED WHEN THE HEADLAMP CONTROL IS IN ANY 'ON' POSITION." ON THE 2017 KIA SPORTAGE THE DRLS REMAIN ON WITH THE HEADLAMP CONTROL IN ALL "ON" POSITIONS. THIS GIVES THE APPEARANCE THAT THE HIGH BEAMS ARE ON ALL THE TIME. OPPOSING DRIVES HAVE FLASHED THEIR LIGHTS AT ME TO INDICATE THAT MY HIGH BEAMS WERE ON WHEN THEY WERE NOT. THIS CREATES TENSION AND ANGER IN BOTH DRIVERS. I WAS EVEN STOPPED ONCE BY THE POLICE BECAUSE OF THE HIGH BEAM ON APPEARANCE. SINCE THESE LIGHT FAIL TO MEET FMVSS REQUIREMENTS, KIA SHOULD INITIATE A RECALL TO REMEDY THE PROBLEM. GIVEN THE COMMONALITY OF SYSTEMS MANUFACTURERS USE IN SEVERAL VEHICLE MODELS, OTHER KIA MODELS MAY BE SIMILARLY AFFECTED.
Corrective Action:
FMVSS 108,TABLE I-A, DAYTIME RUNNING LAMP (DRL), DEVICE ACTIVATION REQUIRES THAT DRLS BE "AUTOMATICALLY DEACTIVATED WHEN THE HEADLAMP CONTROL IS IN ANY 'ON' POSITION." ON THE 2017 KIA SPORTAGE THE DRLS REMAIN ON WITH THE HEADLAMP CONTROL IN ALL "ON" POSITIONS. THIS GIVES THE APPEARANCE THAT THE HIGH BEAMS ARE ON ALL THE TIME. OPPOSING DRIVES HAVE FLASHED THEIR LIGHTS AT ME TO INDICATE THAT MY HIGH BEAMS WERE ON WHEN THEY WERE NOT. THIS CREATES TENSION AND ANGER IN BOTH DRIVERS. I WAS EVEN STOPPED ONCE BY THE POLICE BECAUSE OF THE HIGH BEAM ON APPEARANCE. SINCE THESE LIGHT FAIL TO MEET FMVSS REQUIREMENTS, KIA SHOULD INITIATE A RECALL TO REMEDY THE PROBLEM. GIVEN THE COMMONALITY OF SYSTEMS MANUFACTURERS USE IN SEVERAL VEHICLE MODELS, OTHER KIA MODELS MAY BE SIMILARLY AFFECTED.
Additional Notes:
FMVSS 108,TABLE I-A, DAYTIME RUNNING LAMP (DRL), DEVICE ACTIVATION REQUIRES THAT DRLS BE "AUTOMATICALLY DEACTIVATED WHEN THE HEADLAMP CONTROL IS IN ANY 'ON' POSITION." ON THE 2017 KIA SPORTAGE THE DRLS REMAIN ON WITH THE HEADLAMP CONTROL IN ALL "ON" POSITIONS. THIS GIVES THE APPEARANCE THAT THE HIGH BEAMS ARE ON ALL THE TIME. OPPOSING DRIVES HAVE FLASHED THEIR LIGHTS AT ME TO INDICATE THAT MY HIGH BEAMS WERE ON WHEN THEY WERE NOT. THIS CREATES TENSION AND ANGER IN BOTH DRIVERS. I WAS EVEN STOPPED ONCE BY THE POLICE BECAUSE OF THE HIGH BEAM ON APPEARANCE. SINCE THESE LIGHT FAIL TO MEET FMVSS REQUIREMENTS, KIA SHOULD INITIATE A RECALL TO REMEDY THE PROBLEM. GIVEN THE COMMONALITY OF SYSTEMS MANUFACTURERS USE IN SEVERAL VEHICLE MODELS, OTHER KIA MODELS MAY BE SIMILARLY AFFECTED.
Mfg Campaign: 11033443
Recall Date: Oct 15, 2017
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
ON 8/30/17 I WAS DRIVING IN THE MIDDLE LANE OF THE HIGHWAY WHEN MY SUNROOOF EXPLODED. THERE WERE NO OVERPASSES AND VERY FEW CARS AROUND ME SO NOTHING HIT THE SUNROOF TO CAUSE THE EXPLOSION. I WAS ABLE TO SAFELY PULL OVER TO THE SHOULDER BECAUSE OF THE LIGHT TRAFFIC AT THE TIME. NORMALLY THIS SECTION OF THE HIGHWAY IS VERY BUSY AND HAD I BEEN TRAVELING DURING COMMUTING TIMES THE OUTCOME COULD HAVE BEEN VERY DIFFERENT. I HAD A FEW CUTS AND THROBBING EARS FOR TWO DAYS DUE TO THE BUFFETING WIND WHEN THE ROOF OPENED UP. SHARDS OF GLASS COVERED THE ENTIRE INSIDE OF THE CAR AND I AM STILL FINDING GLASS EVEN AFTER THE DEALERSHIP CLEANED THE CAR. THE SUNROOF WAS REPAIRED AFTER LENGTHY DISCUSSIONS WITH KIA HEADQUARTERS. I WAS ABLE TO GET THE CAR BACK ONE MONTH LATER BUT NOW I KEEP THE SHADE CLOSED AND PROBABLY WILL CONTINUE TO DO SO. I PAID EXTRA FOR THIS FEATURE AND NOW WILL NOT USE IT. BILL DODGE KIA IN WESTBROOK MAINE PROMISED TO SEND ME THE REPAIR RECORD BUT HAVE NOT DONE SO TO DATE.
Corrective Action:
ON 8/30/17 I WAS DRIVING IN THE MIDDLE LANE OF THE HIGHWAY WHEN MY SUNROOOF EXPLODED. THERE WERE NO OVERPASSES AND VERY FEW CARS AROUND ME SO NOTHING HIT THE SUNROOF TO CAUSE THE EXPLOSION. I WAS ABLE TO SAFELY PULL OVER TO THE SHOULDER BECAUSE OF THE LIGHT TRAFFIC AT THE TIME. NORMALLY THIS SECTION OF THE HIGHWAY IS VERY BUSY AND HAD I BEEN TRAVELING DURING COMMUTING TIMES THE OUTCOME COULD HAVE BEEN VERY DIFFERENT. I HAD A FEW CUTS AND THROBBING EARS FOR TWO DAYS DUE TO THE BUFFETING WIND WHEN THE ROOF OPENED UP. SHARDS OF GLASS COVERED THE ENTIRE INSIDE OF THE CAR AND I AM STILL FINDING GLASS EVEN AFTER THE DEALERSHIP CLEANED THE CAR. THE SUNROOF WAS REPAIRED AFTER LENGTHY DISCUSSIONS WITH KIA HEADQUARTERS. I WAS ABLE TO GET THE CAR BACK ONE MONTH LATER BUT NOW I KEEP THE SHADE CLOSED AND PROBABLY WILL CONTINUE TO DO SO. I PAID EXTRA FOR THIS FEATURE AND NOW WILL NOT USE IT. BILL DODGE KIA IN WESTBROOK MAINE PROMISED TO SEND ME THE REPAIR RECORD BUT HAVE NOT DONE SO TO DATE.
Additional Notes:
ON 8/30/17 I WAS DRIVING IN THE MIDDLE LANE OF THE HIGHWAY WHEN MY SUNROOOF EXPLODED. THERE WERE NO OVERPASSES AND VERY FEW CARS AROUND ME SO NOTHING HIT THE SUNROOF TO CAUSE THE EXPLOSION. I WAS ABLE TO SAFELY PULL OVER TO THE SHOULDER BECAUSE OF THE LIGHT TRAFFIC AT THE TIME. NORMALLY THIS SECTION OF THE HIGHWAY IS VERY BUSY AND HAD I BEEN TRAVELING DURING COMMUTING TIMES THE OUTCOME COULD HAVE BEEN VERY DIFFERENT. I HAD A FEW CUTS AND THROBBING EARS FOR TWO DAYS DUE TO THE BUFFETING WIND WHEN THE ROOF OPENED UP. SHARDS OF GLASS COVERED THE ENTIRE INSIDE OF THE CAR AND I AM STILL FINDING GLASS EVEN AFTER THE DEALERSHIP CLEANED THE CAR. THE SUNROOF WAS REPAIRED AFTER LENGTHY DISCUSSIONS WITH KIA HEADQUARTERS. I WAS ABLE TO GET THE CAR BACK ONE MONTH LATER BUT NOW I KEEP THE SHADE CLOSED AND PROBABLY WILL CONTINUE TO DO SO. I PAID EXTRA FOR THIS FEATURE AND NOW WILL NOT USE IT. BILL DODGE KIA IN WESTBROOK MAINE PROMISED TO SEND ME THE REPAIR RECORD BUT HAVE NOT DONE SO TO DATE.
Mfg Campaign: 11033456
Recall Date: Oct 15, 2017
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE FOCUSED BEAM HEADLIGHTS ON LOW BEAM ARE EXTREMELY BRIGHT WHEN SET TO KIA STANDARDS. ONCOMING TRAFFIC PERIODICALLY FLASHES HEADLIGHTS AT ME TO DIM MY HEADLIGHTS WHICH ARE ON LOW BEAM. A FEW ONCOMING CARS HAVE KEPT THEIR HIGH BEAM LIGHTS ON EVEN THOUGH I FLASH MY HIGH BEAMS TO LET THEM KNOW MY LOW BEAMS ARE ON. THE APPROACHING HIGH BEAM LIGHTS PARTIALLY BLIND ME RESTRICTING MY VISION. SOME CARS I AM FOLLOWING INDICATE MY LOW BEAM LIGHTS ARE TOO BRIGHT BY SLOWING DOWN OR USING THE TURN SIGNAL FLASHERS TO INDICATE MY LIGHTS ARE TOO BRIGHT. THESE ACTIONS OCCUR ON STATE HIGHWAYS WHILE I AM DRIVING AT NIGHT. I HAVE AN OPEN CASE WITH KIA. CASE NUMBER 12446047. KIA CUSTOMER SERVICE HAS ADVISED THEY CAN DO NO MORE BECAUSE THE FOCUSED BEAM HEAD LIGHTS ARE SET PER KIA SPECIFICATIONS.
Corrective Action:
THE FOCUSED BEAM HEADLIGHTS ON LOW BEAM ARE EXTREMELY BRIGHT WHEN SET TO KIA STANDARDS. ONCOMING TRAFFIC PERIODICALLY FLASHES HEADLIGHTS AT ME TO DIM MY HEADLIGHTS WHICH ARE ON LOW BEAM. A FEW ONCOMING CARS HAVE KEPT THEIR HIGH BEAM LIGHTS ON EVEN THOUGH I FLASH MY HIGH BEAMS TO LET THEM KNOW MY LOW BEAMS ARE ON. THE APPROACHING HIGH BEAM LIGHTS PARTIALLY BLIND ME RESTRICTING MY VISION. SOME CARS I AM FOLLOWING INDICATE MY LOW BEAM LIGHTS ARE TOO BRIGHT BY SLOWING DOWN OR USING THE TURN SIGNAL FLASHERS TO INDICATE MY LIGHTS ARE TOO BRIGHT. THESE ACTIONS OCCUR ON STATE HIGHWAYS WHILE I AM DRIVING AT NIGHT. I HAVE AN OPEN CASE WITH KIA. CASE NUMBER 12446047. KIA CUSTOMER SERVICE HAS ADVISED THEY CAN DO NO MORE BECAUSE THE FOCUSED BEAM HEAD LIGHTS ARE SET PER KIA SPECIFICATIONS.
Additional Notes:
THE FOCUSED BEAM HEADLIGHTS ON LOW BEAM ARE EXTREMELY BRIGHT WHEN SET TO KIA STANDARDS. ONCOMING TRAFFIC PERIODICALLY FLASHES HEADLIGHTS AT ME TO DIM MY HEADLIGHTS WHICH ARE ON LOW BEAM. A FEW ONCOMING CARS HAVE KEPT THEIR HIGH BEAM LIGHTS ON EVEN THOUGH I FLASH MY HIGH BEAMS TO LET THEM KNOW MY LOW BEAMS ARE ON. THE APPROACHING HIGH BEAM LIGHTS PARTIALLY BLIND ME RESTRICTING MY VISION. SOME CARS I AM FOLLOWING INDICATE MY LOW BEAM LIGHTS ARE TOO BRIGHT BY SLOWING DOWN OR USING THE TURN SIGNAL FLASHERS TO INDICATE MY LIGHTS ARE TOO BRIGHT. THESE ACTIONS OCCUR ON STATE HIGHWAYS WHILE I AM DRIVING AT NIGHT. I HAVE AN OPEN CASE WITH KIA. CASE NUMBER 12446047. KIA CUSTOMER SERVICE HAS ADVISED THEY CAN DO NO MORE BECAUSE THE FOCUSED BEAM HEAD LIGHTS ARE SET PER KIA SPECIFICATIONS.
Mfg Campaign: 11022317
Recall Date: Sep 8, 2017
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
RE: 2017 KIA SPORTAGE EX. THE REAR TURN SIGNALS AND THE BACK-UP LIGHTS ARE IN-CONSPICUOUSLY LOCATED. 16" LOWER THAN TAIL/BRAKE LIGHTS AND LOWER THAN LICENSE PLATE DEEMS A PROBABLE TRAFFIC SAFETY HAZARD. THE 9" CURVED LENSES ILLUMINATE APPROX 2-3 " IN THE REAR AND APPROX 6-7" ON THE SIDE. A CERTAIN DAYTIME HAZARD. VERY POOR ENGINEERING THIS PROBABLE UNSAFE HAZARD TAKES PLACE EVERY TIME THE TURN SIGNALS ARE APPLIED OR THE VEHICLE IS IN REVERSE. AN ACCIDENT HAS NOT OCCURRED DIRECTLY OR INDIRECTLY TO THIS COMPLAINT...YET. THIS COMPLAINT IS ONGOING SINCE I PURCHASED THE VEHICLE, 5/17/2017. PLEASE INVESTIGATE AND RETURN FURTHER INFORMATION. THANK YOU
Corrective Action:
RE: 2017 KIA SPORTAGE EX. THE REAR TURN SIGNALS AND THE BACK-UP LIGHTS ARE IN-CONSPICUOUSLY LOCATED. 16" LOWER THAN TAIL/BRAKE LIGHTS AND LOWER THAN LICENSE PLATE DEEMS A PROBABLE TRAFFIC SAFETY HAZARD. THE 9" CURVED LENSES ILLUMINATE APPROX 2-3 " IN THE REAR AND APPROX 6-7" ON THE SIDE. A CERTAIN DAYTIME HAZARD. VERY POOR ENGINEERING THIS PROBABLE UNSAFE HAZARD TAKES PLACE EVERY TIME THE TURN SIGNALS ARE APPLIED OR THE VEHICLE IS IN REVERSE. AN ACCIDENT HAS NOT OCCURRED DIRECTLY OR INDIRECTLY TO THIS COMPLAINT...YET. THIS COMPLAINT IS ONGOING SINCE I PURCHASED THE VEHICLE, 5/17/2017. PLEASE INVESTIGATE AND RETURN FURTHER INFORMATION. THANK YOU
Additional Notes:
RE: 2017 KIA SPORTAGE EX. THE REAR TURN SIGNALS AND THE BACK-UP LIGHTS ARE IN-CONSPICUOUSLY LOCATED. 16" LOWER THAN TAIL/BRAKE LIGHTS AND LOWER THAN LICENSE PLATE DEEMS A PROBABLE TRAFFIC SAFETY HAZARD. THE 9" CURVED LENSES ILLUMINATE APPROX 2-3 " IN THE REAR AND APPROX 6-7" ON THE SIDE. A CERTAIN DAYTIME HAZARD. VERY POOR ENGINEERING THIS PROBABLE UNSAFE HAZARD TAKES PLACE EVERY TIME THE TURN SIGNALS ARE APPLIED OR THE VEHICLE IS IN REVERSE. AN ACCIDENT HAS NOT OCCURRED DIRECTLY OR INDIRECTLY TO THIS COMPLAINT...YET. THIS COMPLAINT IS ONGOING SINCE I PURCHASED THE VEHICLE, 5/17/2017. PLEASE INVESTIGATE AND RETURN FURTHER INFORMATION. THANK YOU
Mfg Campaign: 11005140
Recall Date: Jul 13, 2017
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HAVE BEEN FIGHTING WITH KIA SINCE I PURCHASED THIS CAR IN DEC. OF 2016 TO NO AVAIL. PAID AN ADDITIONAL $4700 TO GET THE AUTONOMOUS BRAKING SYSTEM WHICH DOES NOT WORK. I HAVE GONE TO OTHER KIA DEALERS UNDER THE GUISE OF PURCHASING THIS VEHICLE AND NOT ONE OF THE FOUR DEALERS THAT I TESTED THE CAR AT COULD GET THIS SYSTEM TO WORK. I HAVE INFORMED KIA OF THIS FACT BUT JUST KEEP STONE WALLING ME. MY NEXT COURSE OF ACTION IS TO GO TO THE BBB, I THINK YOU SHOULD KNOW ABOUT THIS SINCE IT IS A VERY IMPORTANT SAFETY ISSUE. I ALSO INTEND TO INFORM THE CENTER FOR AUTO SAFETY AND CONSUMER UNION WHO HIGHLY RATED THIS CAR. HOPE TO HEAR FROM YOU SOON [XXX] [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Corrective Action:
HAVE BEEN FIGHTING WITH KIA SINCE I PURCHASED THIS CAR IN DEC. OF 2016 TO NO AVAIL. PAID AN ADDITIONAL $4700 TO GET THE AUTONOMOUS BRAKING SYSTEM WHICH DOES NOT WORK. I HAVE GONE TO OTHER KIA DEALERS UNDER THE GUISE OF PURCHASING THIS VEHICLE AND NOT ONE OF THE FOUR DEALERS THAT I TESTED THE CAR AT COULD GET THIS SYSTEM TO WORK. I HAVE INFORMED KIA OF THIS FACT BUT JUST KEEP STONE WALLING ME. MY NEXT COURSE OF ACTION IS TO GO TO THE BBB, I THINK YOU SHOULD KNOW ABOUT THIS SINCE IT IS A VERY IMPORTANT SAFETY ISSUE. I ALSO INTEND TO INFORM THE CENTER FOR AUTO SAFETY AND CONSUMER UNION WHO HIGHLY RATED THIS CAR. HOPE TO HEAR FROM YOU SOON [XXX] [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Additional Notes:
HAVE BEEN FIGHTING WITH KIA SINCE I PURCHASED THIS CAR IN DEC. OF 2016 TO NO AVAIL. PAID AN ADDITIONAL $4700 TO GET THE AUTONOMOUS BRAKING SYSTEM WHICH DOES NOT WORK. I HAVE GONE TO OTHER KIA DEALERS UNDER THE GUISE OF PURCHASING THIS VEHICLE AND NOT ONE OF THE FOUR DEALERS THAT I TESTED THE CAR AT COULD GET THIS SYSTEM TO WORK. I HAVE INFORMED KIA OF THIS FACT BUT JUST KEEP STONE WALLING ME. MY NEXT COURSE OF ACTION IS TO GO TO THE BBB, I THINK YOU SHOULD KNOW ABOUT THIS SINCE IT IS A VERY IMPORTANT SAFETY ISSUE. I ALSO INTEND TO INFORM THE CENTER FOR AUTO SAFETY AND CONSUMER UNION WHO HIGHLY RATED THIS CAR. HOPE TO HEAR FROM YOU SOON [XXX] [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Mfg Campaign: 10990684
Recall Date: May 19, 2017
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHILE TRAVELING AT HIGHWAY SPEED MY VEHICLE EXPERIENCED NEAR INSTANT LOSS OF MORE THAN 50% ENGINE POWER WITH CONTINUAL LOST OF THE REMAINING POWER. MOVING FROM THE MIDDLE LANE INTO THE RIGHT LANE WAS DIFFICULT AND RISKY DURING HEAVY TRAFFIC. I WAS LUCKY FINDING A SAFE SPOT TO PULL OVER. AMBLING TO THE SAFE SPOT THE ENGINE SPUTTERED, HESITATED AND REACTED VERY LITTLE TO ANY FOOT ACTION ON THE THROTTLE, LEAVING ME WITHOUT THE ABILITY TO EFFECTIVELY CONTROL THE VEHICLE.
Corrective Action:
WHILE TRAVELING AT HIGHWAY SPEED MY VEHICLE EXPERIENCED NEAR INSTANT LOSS OF MORE THAN 50% ENGINE POWER WITH CONTINUAL LOST OF THE REMAINING POWER. MOVING FROM THE MIDDLE LANE INTO THE RIGHT LANE WAS DIFFICULT AND RISKY DURING HEAVY TRAFFIC. I WAS LUCKY FINDING A SAFE SPOT TO PULL OVER. AMBLING TO THE SAFE SPOT THE ENGINE SPUTTERED, HESITATED AND REACTED VERY LITTLE TO ANY FOOT ACTION ON THE THROTTLE, LEAVING ME WITHOUT THE ABILITY TO EFFECTIVELY CONTROL THE VEHICLE.
Additional Notes:
WHILE TRAVELING AT HIGHWAY SPEED MY VEHICLE EXPERIENCED NEAR INSTANT LOSS OF MORE THAN 50% ENGINE POWER WITH CONTINUAL LOST OF THE REMAINING POWER. MOVING FROM THE MIDDLE LANE INTO THE RIGHT LANE WAS DIFFICULT AND RISKY DURING HEAVY TRAFFIC. I WAS LUCKY FINDING A SAFE SPOT TO PULL OVER. AMBLING TO THE SAFE SPOT THE ENGINE SPUTTERED, HESITATED AND REACTED VERY LITTLE TO ANY FOOT ACTION ON THE THROTTLE, LEAVING ME WITHOUT THE ABILITY TO EFFECTIVELY CONTROL THE VEHICLE.
Mfg Campaign: 10985641
Recall Date: May 14, 2017
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WHEN PURCHASED IN MAY, 2017, THE HEADLIGHTS HAD TO BE ADJUSTED AS THEY WERE AIMED TOO HIGH. THE ADJUSTMENT MADE THE LIGHTS TOO LOW AND WITH A VERY SHORT "CUT-OFF" POINT. IT IS ALMOST IMPOSSIBLE TO SEE THE ROADWAY IN FRONT OF THE VEHICLE AT NIGHT.
Corrective Action:
WHEN PURCHASED IN MAY, 2017, THE HEADLIGHTS HAD TO BE ADJUSTED AS THEY WERE AIMED TOO HIGH. THE ADJUSTMENT MADE THE LIGHTS TOO LOW AND WITH A VERY SHORT "CUT-OFF" POINT. IT IS ALMOST IMPOSSIBLE TO SEE THE ROADWAY IN FRONT OF THE VEHICLE AT NIGHT.
Additional Notes:
WHEN PURCHASED IN MAY, 2017, THE HEADLIGHTS HAD TO BE ADJUSTED AS THEY WERE AIMED TOO HIGH. THE ADJUSTMENT MADE THE LIGHTS TOO LOW AND WITH A VERY SHORT "CUT-OFF" POINT. IT IS ALMOST IMPOSSIBLE TO SEE THE ROADWAY IN FRONT OF THE VEHICLE AT NIGHT.
Mfg Campaign: 10969185
Recall Date: Mar 28, 2017
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 75 MPH ATTEMPTING TO PASS ANOTHER VEHICLE, THE SPEED DROPPED TO APPROXIMATELY 50 MPH AND THE ACCELERATOR PEDAL DID NOT RESPOND WHEN DEPRESSED. THE CONTACT DROVE THE VEHICLE HOME AT A VERY SLOW SPEED. THE FAILURE HAD BEEN OCCURRING SINCE THE BEGINNING OF JANUARY AND THE CHECK ENGINE WARNING INDICATOR WAS CONSTANTLY ILLUMINATED. THE DEALER DID NOT HAVE THE REMEDY AVAILABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,343.
Corrective Action:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 75 MPH ATTEMPTING TO PASS ANOTHER VEHICLE, THE SPEED DROPPED TO APPROXIMATELY 50 MPH AND THE ACCELERATOR PEDAL DID NOT RESPOND WHEN DEPRESSED. THE CONTACT DROVE THE VEHICLE HOME AT A VERY SLOW SPEED. THE FAILURE HAD BEEN OCCURRING SINCE THE BEGINNING OF JANUARY AND THE CHECK ENGINE WARNING INDICATOR WAS CONSTANTLY ILLUMINATED. THE DEALER DID NOT HAVE THE REMEDY AVAILABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,343.
Additional Notes:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 75 MPH ATTEMPTING TO PASS ANOTHER VEHICLE, THE SPEED DROPPED TO APPROXIMATELY 50 MPH AND THE ACCELERATOR PEDAL DID NOT RESPOND WHEN DEPRESSED. THE CONTACT DROVE THE VEHICLE HOME AT A VERY SLOW SPEED. THE FAILURE HAD BEEN OCCURRING SINCE THE BEGINNING OF JANUARY AND THE CHECK ENGINE WARNING INDICATOR WAS CONSTANTLY ILLUMINATED. THE DEALER DID NOT HAVE THE REMEDY AVAILABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,343.
Mfg Campaign: 10948543
Recall Date: Jan 30, 2017
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 75 MPH ATTEMPTING TO PASS ANOTHER VEHICLE, THE SPEED DROPPED TO APPROXIMATELY 50 MPH AND THE ACCELERATOR PEDAL DID NOT RESPOND WHEN DEPRESSED. THE CONTACT DROVE THE VEHICLE HOME AT A VERY SLOW SPEED. THE FAILURE HAD BEEN OCCURRING SINCE THE BEGINNING OF JANUARY AND THE CHECK ENGINE WARNING INDICATOR WAS CONSTANTLY ILLUMINATED. THE DEALER DID NOT HAVE THE REMEDY AVAILABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,343.
Corrective Action:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 75 MPH ATTEMPTING TO PASS ANOTHER VEHICLE, THE SPEED DROPPED TO APPROXIMATELY 50 MPH AND THE ACCELERATOR PEDAL DID NOT RESPOND WHEN DEPRESSED. THE CONTACT DROVE THE VEHICLE HOME AT A VERY SLOW SPEED. THE FAILURE HAD BEEN OCCURRING SINCE THE BEGINNING OF JANUARY AND THE CHECK ENGINE WARNING INDICATOR WAS CONSTANTLY ILLUMINATED. THE DEALER DID NOT HAVE THE REMEDY AVAILABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,343.
Additional Notes:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 75 MPH ATTEMPTING TO PASS ANOTHER VEHICLE, THE SPEED DROPPED TO APPROXIMATELY 50 MPH AND THE ACCELERATOR PEDAL DID NOT RESPOND WHEN DEPRESSED. THE CONTACT DROVE THE VEHICLE HOME AT A VERY SLOW SPEED. THE FAILURE HAD BEEN OCCURRING SINCE THE BEGINNING OF JANUARY AND THE CHECK ENGINE WARNING INDICATOR WAS CONSTANTLY ILLUMINATED. THE DEALER DID NOT HAVE THE REMEDY AVAILABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,343.
Mfg Campaign: 10948543
Recall Date: Jan 30, 2017
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I HAVE HAD 4 INSTANCES OF WHAT FEELS LIKE THE CAR SLIPPING OUT OF "DRIVE". WHILE IN DRIVE, WHEN I PRESS ON ACCELERATOR BUT WHILE THE RPM'S GO UP, THE CAR DOESN'T MOVE.. ONCE I REMOVE MY FOOT AND THEN PRESS AGAIN ON THE ACCELERATOR, IT PROCEEDS NORMALLY. KIA CANNOT FIND ANYTHING WRONG WITH VEHICLE BUT LAST INSTANCE WAS LESS THAN 30 DAYS AGO. THIS IS AFTER KIA HAD TO REPLACE THE BLOCK THE FIRST MONTH OF OWNERSHIP OF THIS BRAND NEW VEHICLE.
Corrective Action:
I HAVE HAD 4 INSTANCES OF WHAT FEELS LIKE THE CAR SLIPPING OUT OF "DRIVE". WHILE IN DRIVE, WHEN I PRESS ON ACCELERATOR BUT WHILE THE RPM'S GO UP, THE CAR DOESN'T MOVE.. ONCE I REMOVE MY FOOT AND THEN PRESS AGAIN ON THE ACCELERATOR, IT PROCEEDS NORMALLY. KIA CANNOT FIND ANYTHING WRONG WITH VEHICLE BUT LAST INSTANCE WAS LESS THAN 30 DAYS AGO. THIS IS AFTER KIA HAD TO REPLACE THE BLOCK THE FIRST MONTH OF OWNERSHIP OF THIS BRAND NEW VEHICLE.
Additional Notes:
I HAVE HAD 4 INSTANCES OF WHAT FEELS LIKE THE CAR SLIPPING OUT OF "DRIVE". WHILE IN DRIVE, WHEN I PRESS ON ACCELERATOR BUT WHILE THE RPM'S GO UP, THE CAR DOESN'T MOVE.. ONCE I REMOVE MY FOOT AND THEN PRESS AGAIN ON THE ACCELERATOR, IT PROCEEDS NORMALLY. KIA CANNOT FIND ANYTHING WRONG WITH VEHICLE BUT LAST INSTANCE WAS LESS THAN 30 DAYS AGO. THIS IS AFTER KIA HAD TO REPLACE THE BLOCK THE FIRST MONTH OF OWNERSHIP OF THIS BRAND NEW VEHICLE.
Mfg Campaign: 10947421
Recall Date: Jan 24, 2017
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I HAVE HAD 4 INSTANCES OF WHAT FEELS LIKE THE CAR SLIPPING OUT OF "DRIVE". WHILE IN DRIVE, WHEN I PRESS ON ACCELERATOR BUT WHILE THE RPM'S GO UP, THE CAR DOESN'T MOVE.. ONCE I REMOVE MY FOOT AND THEN PRESS AGAIN ON THE ACCELERATOR, IT PROCEEDS NORMALLY. KIA CANNOT FIND ANYTHING WRONG WITH VEHICLE BUT LAST INSTANCE WAS LESS THAN 30 DAYS AGO. THIS IS AFTER KIA HAD TO REPLACE THE BLOCK THE FIRST MONTH OF OWNERSHIP OF THIS BRAND NEW VEHICLE.
Corrective Action:
I HAVE HAD 4 INSTANCES OF WHAT FEELS LIKE THE CAR SLIPPING OUT OF "DRIVE". WHILE IN DRIVE, WHEN I PRESS ON ACCELERATOR BUT WHILE THE RPM'S GO UP, THE CAR DOESN'T MOVE.. ONCE I REMOVE MY FOOT AND THEN PRESS AGAIN ON THE ACCELERATOR, IT PROCEEDS NORMALLY. KIA CANNOT FIND ANYTHING WRONG WITH VEHICLE BUT LAST INSTANCE WAS LESS THAN 30 DAYS AGO. THIS IS AFTER KIA HAD TO REPLACE THE BLOCK THE FIRST MONTH OF OWNERSHIP OF THIS BRAND NEW VEHICLE.
Additional Notes:
I HAVE HAD 4 INSTANCES OF WHAT FEELS LIKE THE CAR SLIPPING OUT OF "DRIVE". WHILE IN DRIVE, WHEN I PRESS ON ACCELERATOR BUT WHILE THE RPM'S GO UP, THE CAR DOESN'T MOVE.. ONCE I REMOVE MY FOOT AND THEN PRESS AGAIN ON THE ACCELERATOR, IT PROCEEDS NORMALLY. KIA CANNOT FIND ANYTHING WRONG WITH VEHICLE BUT LAST INSTANCE WAS LESS THAN 30 DAYS AGO. THIS IS AFTER KIA HAD TO REPLACE THE BLOCK THE FIRST MONTH OF OWNERSHIP OF THIS BRAND NEW VEHICLE.
Mfg Campaign: 10947421
Recall Date: Jan 24, 2017
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT RENTED A 2017 KIA SPORTAGE. THE CONTACT STATED THAT WHILE PULLING INTO AN ARMY BASE AT APPROXIMATELY 30 MPH THERE WAS SMOKE COMING FROM THE VEHICLE. A WITNESS INFORMED THE CONTACT THAT THERE WERE FLAMES COMING FROM UNDER THE VEHICLE. THE FLAMES SPREAD TO THE HOOD AND WRAPPED AROUND TO THE DRIVER'S SIDE OF THE VEHICLE. THE CONTACT EXITED THE VEHICLE AS IT ENGULFED IN FLAMES. THE CONTACT OBSERVED THAT THERE WAS A TRAIL OF FUEL COMING FROM THE VEHICLE. THE FIRE WAS DISTINGUISHED BY THE LOCAL FIRE DEPARTMENT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED BACK TO THE RENTAL COMPANY. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,044. UPDATED 02/03/17*LJ UPDATED 09/07/2017*JS
Corrective Action:
TL* THE CONTACT RENTED A 2017 KIA SPORTAGE. THE CONTACT STATED THAT WHILE PULLING INTO AN ARMY BASE AT APPROXIMATELY 30 MPH THERE WAS SMOKE COMING FROM THE VEHICLE. A WITNESS INFORMED THE CONTACT THAT THERE WERE FLAMES COMING FROM UNDER THE VEHICLE. THE FLAMES SPREAD TO THE HOOD AND WRAPPED AROUND TO THE DRIVER'S SIDE OF THE VEHICLE. THE CONTACT EXITED THE VEHICLE AS IT ENGULFED IN FLAMES. THE CONTACT OBSERVED THAT THERE WAS A TRAIL OF FUEL COMING FROM THE VEHICLE. THE FIRE WAS DISTINGUISHED BY THE LOCAL FIRE DEPARTMENT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED BACK TO THE RENTAL COMPANY. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,044. UPDATED 02/03/17*LJ UPDATED 09/07/2017*JS
Additional Notes:
TL* THE CONTACT RENTED A 2017 KIA SPORTAGE. THE CONTACT STATED THAT WHILE PULLING INTO AN ARMY BASE AT APPROXIMATELY 30 MPH THERE WAS SMOKE COMING FROM THE VEHICLE. A WITNESS INFORMED THE CONTACT THAT THERE WERE FLAMES COMING FROM UNDER THE VEHICLE. THE FLAMES SPREAD TO THE HOOD AND WRAPPED AROUND TO THE DRIVER'S SIDE OF THE VEHICLE. THE CONTACT EXITED THE VEHICLE AS IT ENGULFED IN FLAMES. THE CONTACT OBSERVED THAT THERE WAS A TRAIL OF FUEL COMING FROM THE VEHICLE. THE FIRE WAS DISTINGUISHED BY THE LOCAL FIRE DEPARTMENT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED BACK TO THE RENTAL COMPANY. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,044. UPDATED 02/03/17*LJ UPDATED 09/07/2017*JS
Mfg Campaign: 10943749
Recall Date: Jan 9, 2017
Kia America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
TL* THE CONTACT RENTED A 2017 KIA SPORTAGE. THE CONTACT STATED THAT WHILE PULLING INTO AN ARMY BASE AT APPROXIMATELY 30 MPH THERE WAS SMOKE COMING FROM THE VEHICLE. A WITNESS INFORMED THE CONTACT THAT THERE WERE FLAMES COMING FROM UNDER THE VEHICLE. THE FLAMES SPREAD TO THE HOOD AND WRAPPED AROUND TO THE DRIVER'S SIDE OF THE VEHICLE. THE CONTACT EXITED THE VEHICLE AS IT ENGULFED IN FLAMES. THE CONTACT OBSERVED THAT THERE WAS A TRAIL OF FUEL COMING FROM THE VEHICLE. THE FIRE WAS DISTINGUISHED BY THE LOCAL FIRE DEPARTMENT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED BACK TO THE RENTAL COMPANY. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,044. UPDATED 02/03/17*LJ UPDATED 09/07/2017*JS
Corrective Action:
TL* THE CONTACT RENTED A 2017 KIA SPORTAGE. THE CONTACT STATED THAT WHILE PULLING INTO AN ARMY BASE AT APPROXIMATELY 30 MPH THERE WAS SMOKE COMING FROM THE VEHICLE. A WITNESS INFORMED THE CONTACT THAT THERE WERE FLAMES COMING FROM UNDER THE VEHICLE. THE FLAMES SPREAD TO THE HOOD AND WRAPPED AROUND TO THE DRIVER'S SIDE OF THE VEHICLE. THE CONTACT EXITED THE VEHICLE AS IT ENGULFED IN FLAMES. THE CONTACT OBSERVED THAT THERE WAS A TRAIL OF FUEL COMING FROM THE VEHICLE. THE FIRE WAS DISTINGUISHED BY THE LOCAL FIRE DEPARTMENT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED BACK TO THE RENTAL COMPANY. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,044. UPDATED 02/03/17*LJ UPDATED 09/07/2017*JS
Additional Notes:
TL* THE CONTACT RENTED A 2017 KIA SPORTAGE. THE CONTACT STATED THAT WHILE PULLING INTO AN ARMY BASE AT APPROXIMATELY 30 MPH THERE WAS SMOKE COMING FROM THE VEHICLE. A WITNESS INFORMED THE CONTACT THAT THERE WERE FLAMES COMING FROM UNDER THE VEHICLE. THE FLAMES SPREAD TO THE HOOD AND WRAPPED AROUND TO THE DRIVER'S SIDE OF THE VEHICLE. THE CONTACT EXITED THE VEHICLE AS IT ENGULFED IN FLAMES. THE CONTACT OBSERVED THAT THERE WAS A TRAIL OF FUEL COMING FROM THE VEHICLE. THE FIRE WAS DISTINGUISHED BY THE LOCAL FIRE DEPARTMENT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED BACK TO THE RENTAL COMPANY. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,044. UPDATED 02/03/17*LJ UPDATED 09/07/2017*JS
Mfg Campaign: 10943749
Recall Date: Jan 9, 2017
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHEN PUSHING ON THE GAS THE RPM GO UP BUT THE CAR DOESN'T KICK IN RIGHT AWAY. THE TRANSMISSION? IT LIKE YOU HAVE A MANUAL TRANSMISSION AND YOU HAVEN'T LET OUT ON THE GAS. DOESN'T DO IT ALL THE TIME, BUT IS DOING IT ABOUT ONCE EVERY TIME I DRIVE. IT IS GETTING MORE FREQUENT, WONDERING IF ITS DUE TO COLD WEATHER.
Corrective Action:
WHEN PUSHING ON THE GAS THE RPM GO UP BUT THE CAR DOESN'T KICK IN RIGHT AWAY. THE TRANSMISSION? IT LIKE YOU HAVE A MANUAL TRANSMISSION AND YOU HAVEN'T LET OUT ON THE GAS. DOESN'T DO IT ALL THE TIME, BUT IS DOING IT ABOUT ONCE EVERY TIME I DRIVE. IT IS GETTING MORE FREQUENT, WONDERING IF ITS DUE TO COLD WEATHER.
Additional Notes:
WHEN PUSHING ON THE GAS THE RPM GO UP BUT THE CAR DOESN'T KICK IN RIGHT AWAY. THE TRANSMISSION? IT LIKE YOU HAVE A MANUAL TRANSMISSION AND YOU HAVEN'T LET OUT ON THE GAS. DOESN'T DO IT ALL THE TIME, BUT IS DOING IT ABOUT ONCE EVERY TIME I DRIVE. IT IS GETTING MORE FREQUENT, WONDERING IF ITS DUE TO COLD WEATHER.
Mfg Campaign: 10939172
Recall Date: Jan 3, 2017
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON ANOTHER OCCASION WHILE DRIVING 50 MPH. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED AS HAVING A FAULTY SPARK PLUG AND THE ENGINE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON ANOTHER OCCASION WHILE DRIVING 50 MPH. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED AS HAVING A FAULTY SPARK PLUG AND THE ENGINE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON ANOTHER OCCASION WHILE DRIVING 50 MPH. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED AS HAVING A FAULTY SPARK PLUG AND THE ENGINE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Mfg Campaign: 10938503
Recall Date: Dec 29, 2016
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
THE CAR SLIGHTLY VEERED TO THE LEFT, AT FIRST. I BROUGHT IT UP TO THE SALES PERSON DURING THE DRIVE. THERE WAS ALSO A SLIGHT BURNING SMELL WHEN I DROVE THE CAR HOME IN THE EVENING FROM THE DEALER. I BROUGHT IT BACK THE NEXT DAY TO HAVE IT CHECKED OUT, AND THE SERVICE MANAGER SAID THAT HE COULD NOT FIND ANYTHING. ONE OF THE SALES' PEOPLE STATED THAT SOME NEW CARS HAVE SMELLS IN THE BEGINNING AND TO RUN THE AIR THROUGH THE CAR.
Corrective Action:
THE CAR SLIGHTLY VEERED TO THE LEFT, AT FIRST. I BROUGHT IT UP TO THE SALES PERSON DURING THE DRIVE. THERE WAS ALSO A SLIGHT BURNING SMELL WHEN I DROVE THE CAR HOME IN THE EVENING FROM THE DEALER. I BROUGHT IT BACK THE NEXT DAY TO HAVE IT CHECKED OUT, AND THE SERVICE MANAGER SAID THAT HE COULD NOT FIND ANYTHING. ONE OF THE SALES' PEOPLE STATED THAT SOME NEW CARS HAVE SMELLS IN THE BEGINNING AND TO RUN THE AIR THROUGH THE CAR.
Additional Notes:
THE CAR SLIGHTLY VEERED TO THE LEFT, AT FIRST. I BROUGHT IT UP TO THE SALES PERSON DURING THE DRIVE. THERE WAS ALSO A SLIGHT BURNING SMELL WHEN I DROVE THE CAR HOME IN THE EVENING FROM THE DEALER. I BROUGHT IT BACK THE NEXT DAY TO HAVE IT CHECKED OUT, AND THE SERVICE MANAGER SAID THAT HE COULD NOT FIND ANYTHING. ONE OF THE SALES' PEOPLE STATED THAT SOME NEW CARS HAVE SMELLS IN THE BEGINNING AND TO RUN THE AIR THROUGH THE CAR.
Mfg Campaign: 10923939
Recall Date: Nov 2, 2016
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CAR SLIGHTLY VEERED TO THE LEFT, AT FIRST. I BROUGHT IT UP TO THE SALES PERSON DURING THE DRIVE. THERE WAS ALSO A SLIGHT BURNING SMELL WHEN I DROVE THE CAR HOME IN THE EVENING FROM THE DEALER. I BROUGHT IT BACK THE NEXT DAY TO HAVE IT CHECKED OUT, AND THE SERVICE MANAGER SAID THAT HE COULD NOT FIND ANYTHING. ONE OF THE SALES' PEOPLE STATED THAT SOME NEW CARS HAVE SMELLS IN THE BEGINNING AND TO RUN THE AIR THROUGH THE CAR.
Corrective Action:
THE CAR SLIGHTLY VEERED TO THE LEFT, AT FIRST. I BROUGHT IT UP TO THE SALES PERSON DURING THE DRIVE. THERE WAS ALSO A SLIGHT BURNING SMELL WHEN I DROVE THE CAR HOME IN THE EVENING FROM THE DEALER. I BROUGHT IT BACK THE NEXT DAY TO HAVE IT CHECKED OUT, AND THE SERVICE MANAGER SAID THAT HE COULD NOT FIND ANYTHING. ONE OF THE SALES' PEOPLE STATED THAT SOME NEW CARS HAVE SMELLS IN THE BEGINNING AND TO RUN THE AIR THROUGH THE CAR.
Additional Notes:
THE CAR SLIGHTLY VEERED TO THE LEFT, AT FIRST. I BROUGHT IT UP TO THE SALES PERSON DURING THE DRIVE. THERE WAS ALSO A SLIGHT BURNING SMELL WHEN I DROVE THE CAR HOME IN THE EVENING FROM THE DEALER. I BROUGHT IT BACK THE NEXT DAY TO HAVE IT CHECKED OUT, AND THE SERVICE MANAGER SAID THAT HE COULD NOT FIND ANYTHING. ONE OF THE SALES' PEOPLE STATED THAT SOME NEW CARS HAVE SMELLS IN THE BEGINNING AND TO RUN THE AIR THROUGH THE CAR.
Mfg Campaign: 10923939
Recall Date: Nov 2, 2016
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, A STRONG FUEL ODOR EMITTED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WERE IT WAS DIAGNOSED THAT AN ANIMAL CHEWED THE PLASTIC FUEL LINE AND CAUSED A FUEL LEAK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,900.
Corrective Action:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, A STRONG FUEL ODOR EMITTED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WERE IT WAS DIAGNOSED THAT AN ANIMAL CHEWED THE PLASTIC FUEL LINE AND CAUSED A FUEL LEAK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,900.
Additional Notes:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, A STRONG FUEL ODOR EMITTED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WERE IT WAS DIAGNOSED THAT AN ANIMAL CHEWED THE PLASTIC FUEL LINE AND CAUSED A FUEL LEAK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,900.
Mfg Campaign: 10910527
Recall Date: Sep 29, 2016
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING , ESPECIALLY ON THE HIGHWAY, THE VEHICLE VEERS SLIGHTLY TO LEFT OR RIGHT AND TAKES CONSTANT CORRECTIONS TO KEEP IT DRIVING STRAIGHT. THE STEERING REQUIRES CONSTANT OVER CORRECTIONS AND THE STEERING ALSO FEELS VERY LOOSE. IT FEELS LIKE DRIVING ON ICE. I BROUGHT IT TO THE DEALER AND THE ALIGNMENT AND OTHER FACTORS HAVE BEEN CHECKED AND THEY SAY THERE IS NOTHING PER SAY WRONG WITH THE CAR.
Corrective Action:
WHILE DRIVING , ESPECIALLY ON THE HIGHWAY, THE VEHICLE VEERS SLIGHTLY TO LEFT OR RIGHT AND TAKES CONSTANT CORRECTIONS TO KEEP IT DRIVING STRAIGHT. THE STEERING REQUIRES CONSTANT OVER CORRECTIONS AND THE STEERING ALSO FEELS VERY LOOSE. IT FEELS LIKE DRIVING ON ICE. I BROUGHT IT TO THE DEALER AND THE ALIGNMENT AND OTHER FACTORS HAVE BEEN CHECKED AND THEY SAY THERE IS NOTHING PER SAY WRONG WITH THE CAR.
Additional Notes:
WHILE DRIVING , ESPECIALLY ON THE HIGHWAY, THE VEHICLE VEERS SLIGHTLY TO LEFT OR RIGHT AND TAKES CONSTANT CORRECTIONS TO KEEP IT DRIVING STRAIGHT. THE STEERING REQUIRES CONSTANT OVER CORRECTIONS AND THE STEERING ALSO FEELS VERY LOOSE. IT FEELS LIKE DRIVING ON ICE. I BROUGHT IT TO THE DEALER AND THE ALIGNMENT AND OTHER FACTORS HAVE BEEN CHECKED AND THEY SAY THERE IS NOTHING PER SAY WRONG WITH THE CAR.
Mfg Campaign: 10904405
Recall Date: Sep 7, 2016
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING ON A 4-LANE STREET IN MY COMMUNITY I STOPPED FOR A RED LIGHT. I STEPPED ON BRAKES AND THE PEDDLE WENT DOWN TO THE FLOOR. MY CAR GLIDED TO A STOP IN THE MIDDLE OF INTERSECTION. MY CAR'S MILEAGE WAS 810 MILES. I CALLED KIA AUTO REPAIR. THEY TOOK ME IN THE FOLLOWING MORNING. THE BRAKE CYLINDER HAD TO BE REPLACED.
Corrective Action:
WHILE DRIVING ON A 4-LANE STREET IN MY COMMUNITY I STOPPED FOR A RED LIGHT. I STEPPED ON BRAKES AND THE PEDDLE WENT DOWN TO THE FLOOR. MY CAR GLIDED TO A STOP IN THE MIDDLE OF INTERSECTION. MY CAR'S MILEAGE WAS 810 MILES. I CALLED KIA AUTO REPAIR. THEY TOOK ME IN THE FOLLOWING MORNING. THE BRAKE CYLINDER HAD TO BE REPLACED.
Additional Notes:
WHILE DRIVING ON A 4-LANE STREET IN MY COMMUNITY I STOPPED FOR A RED LIGHT. I STEPPED ON BRAKES AND THE PEDDLE WENT DOWN TO THE FLOOR. MY CAR GLIDED TO A STOP IN THE MIDDLE OF INTERSECTION. MY CAR'S MILEAGE WAS 810 MILES. I CALLED KIA AUTO REPAIR. THEY TOOK ME IN THE FOLLOWING MORNING. THE BRAKE CYLINDER HAD TO BE REPLACED.
Mfg Campaign: 10899004
Recall Date: Aug 26, 2016
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