Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC206
Recall Date: Mar 4, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC142
Recall Date: Nov 30, 2016
Consumer Complaints
464 ComplaintsKia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON SAT MORNING MY SUV CAUGHT FIRE WITHOUT WARNING. THIS OCCURRED IN INDIANAPOLIS ON HARDING ST. NEAR THE INTERSTATE EXIT. WE WERE AT A COMPLETE STOP WHEN SMOKE STARTED COMING OUT OF THE CAR THEN FLAMES. I GOT MY KIDS AND DOGS OUT. THEN I REALIZED OUR MEDICATIONS WERE IN THERE. I THEN WENT BACK TO TRY TO GRAB THE BAG. I COULDN'T BECAUSE OF HOW FAST IT WENT UP. IN THE PROCESS I ENDED WITH TWO SMALL BURNS AND A SLIGHT ABRASION. THERE WAS NO WARNING. THE SUV HAS BEEN MAINTENANCE AND GIVEN ALL REQUIRED MAINTENANCE. IN FACT IN JUNE IT WAS TAKEN IN FOR AN OIL CHANGE.AND 15000 MILE MAINTENANCE. CURRENTLY IT SUSPECTED THAT THIS WAS ELECTRIC FIRE. I ALSO HAVE A VIDEO OF SOMEONE THAT WAS PASSING BY. THE SUV WAS TOWED BY THE INDIANAPOLIS POLICE DEPARTMENT TO THEIR LOT WERE IT IS CURRENTLY.
Corrective Action:
ON SAT MORNING MY SUV CAUGHT FIRE WITHOUT WARNING. THIS OCCURRED IN INDIANAPOLIS ON HARDING ST. NEAR THE INTERSTATE EXIT. WE WERE AT A COMPLETE STOP WHEN SMOKE STARTED COMING OUT OF THE CAR THEN FLAMES. I GOT MY KIDS AND DOGS OUT. THEN I REALIZED OUR MEDICATIONS WERE IN THERE. I THEN WENT BACK TO TRY TO GRAB THE BAG. I COULDN'T BECAUSE OF HOW FAST IT WENT UP. IN THE PROCESS I ENDED WITH TWO SMALL BURNS AND A SLIGHT ABRASION. THERE WAS NO WARNING. THE SUV HAS BEEN MAINTENANCE AND GIVEN ALL REQUIRED MAINTENANCE. IN FACT IN JUNE IT WAS TAKEN IN FOR AN OIL CHANGE.AND 15000 MILE MAINTENANCE. CURRENTLY IT SUSPECTED THAT THIS WAS ELECTRIC FIRE. I ALSO HAVE A VIDEO OF SOMEONE THAT WAS PASSING BY. THE SUV WAS TOWED BY THE INDIANAPOLIS POLICE DEPARTMENT TO THEIR LOT WERE IT IS CURRENTLY.
Additional Notes:
ON SAT MORNING MY SUV CAUGHT FIRE WITHOUT WARNING. THIS OCCURRED IN INDIANAPOLIS ON HARDING ST. NEAR THE INTERSTATE EXIT. WE WERE AT A COMPLETE STOP WHEN SMOKE STARTED COMING OUT OF THE CAR THEN FLAMES. I GOT MY KIDS AND DOGS OUT. THEN I REALIZED OUR MEDICATIONS WERE IN THERE. I THEN WENT BACK TO TRY TO GRAB THE BAG. I COULDN'T BECAUSE OF HOW FAST IT WENT UP. IN THE PROCESS I ENDED WITH TWO SMALL BURNS AND A SLIGHT ABRASION. THERE WAS NO WARNING. THE SUV HAS BEEN MAINTENANCE AND GIVEN ALL REQUIRED MAINTENANCE. IN FACT IN JUNE IT WAS TAKEN IN FOR AN OIL CHANGE.AND 15000 MILE MAINTENANCE. CURRENTLY IT SUSPECTED THAT THIS WAS ELECTRIC FIRE. I ALSO HAVE A VIDEO OF SOMEONE THAT WAS PASSING BY. THE SUV WAS TOWED BY THE INDIANAPOLIS POLICE DEPARTMENT TO THEIR LOT WERE IT IS CURRENTLY.
Mfg Campaign: 11124013
Recall Date: Sep 2, 2018
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON SAT MORNING MY SUV CAUGHT FIRE WITHOUT WARNING. THIS OCCURRED IN INDIANAPOLIS ON HARDING ST. NEAR THE INTERSTATE EXIT. WE WERE AT A COMPLETE STOP WHEN SMOKE STARTED COMING OUT OF THE CAR THEN FLAMES. I GOT MY KIDS AND DOGS OUT. THEN I REALIZED OUR MEDICATIONS WERE IN THERE. I THEN WENT BACK TO TRY TO GRAB THE BAG. I COULDN'T BECAUSE OF HOW FAST IT WENT UP. IN THE PROCESS I ENDED WITH TWO SMALL BURNS AND A SLIGHT ABRASION. THERE WAS NO WARNING. THE SUV HAS BEEN MAINTENANCE AND GIVEN ALL REQUIRED MAINTENANCE. IN FACT IN JUNE IT WAS TAKEN IN FOR AN OIL CHANGE.AND 15000 MILE MAINTENANCE. CURRENTLY IT SUSPECTED THAT THIS WAS ELECTRIC FIRE. I ALSO HAVE A VIDEO OF SOMEONE THAT WAS PASSING BY. THE SUV WAS TOWED BY THE INDIANAPOLIS POLICE DEPARTMENT TO THEIR LOT WERE IT IS CURRENTLY.
Corrective Action:
ON SAT MORNING MY SUV CAUGHT FIRE WITHOUT WARNING. THIS OCCURRED IN INDIANAPOLIS ON HARDING ST. NEAR THE INTERSTATE EXIT. WE WERE AT A COMPLETE STOP WHEN SMOKE STARTED COMING OUT OF THE CAR THEN FLAMES. I GOT MY KIDS AND DOGS OUT. THEN I REALIZED OUR MEDICATIONS WERE IN THERE. I THEN WENT BACK TO TRY TO GRAB THE BAG. I COULDN'T BECAUSE OF HOW FAST IT WENT UP. IN THE PROCESS I ENDED WITH TWO SMALL BURNS AND A SLIGHT ABRASION. THERE WAS NO WARNING. THE SUV HAS BEEN MAINTENANCE AND GIVEN ALL REQUIRED MAINTENANCE. IN FACT IN JUNE IT WAS TAKEN IN FOR AN OIL CHANGE.AND 15000 MILE MAINTENANCE. CURRENTLY IT SUSPECTED THAT THIS WAS ELECTRIC FIRE. I ALSO HAVE A VIDEO OF SOMEONE THAT WAS PASSING BY. THE SUV WAS TOWED BY THE INDIANAPOLIS POLICE DEPARTMENT TO THEIR LOT WERE IT IS CURRENTLY.
Additional Notes:
ON SAT MORNING MY SUV CAUGHT FIRE WITHOUT WARNING. THIS OCCURRED IN INDIANAPOLIS ON HARDING ST. NEAR THE INTERSTATE EXIT. WE WERE AT A COMPLETE STOP WHEN SMOKE STARTED COMING OUT OF THE CAR THEN FLAMES. I GOT MY KIDS AND DOGS OUT. THEN I REALIZED OUR MEDICATIONS WERE IN THERE. I THEN WENT BACK TO TRY TO GRAB THE BAG. I COULDN'T BECAUSE OF HOW FAST IT WENT UP. IN THE PROCESS I ENDED WITH TWO SMALL BURNS AND A SLIGHT ABRASION. THERE WAS NO WARNING. THE SUV HAS BEEN MAINTENANCE AND GIVEN ALL REQUIRED MAINTENANCE. IN FACT IN JUNE IT WAS TAKEN IN FOR AN OIL CHANGE.AND 15000 MILE MAINTENANCE. CURRENTLY IT SUSPECTED THAT THIS WAS ELECTRIC FIRE. I ALSO HAVE A VIDEO OF SOMEONE THAT WAS PASSING BY. THE SUV WAS TOWED BY THE INDIANAPOLIS POLICE DEPARTMENT TO THEIR LOT WERE IT IS CURRENTLY.
Mfg Campaign: 11124013
Recall Date: Sep 2, 2018
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY SPORTAGE ACCELERATES RANDOMLY AND OFTEN WHILE DRIVING OR STOPPED AT A STOP LIGHT I'VE TAKEN IT TO KIA AND THE CONTACTED THE KIA NORTH AMERICA A CASE WAS FILED THEY WON'T SEEM TO CARE IF ITS FIXED BC THEY CAN'T DUPLICATE THE ISSUE
Corrective Action:
MY SPORTAGE ACCELERATES RANDOMLY AND OFTEN WHILE DRIVING OR STOPPED AT A STOP LIGHT I'VE TAKEN IT TO KIA AND THE CONTACTED THE KIA NORTH AMERICA A CASE WAS FILED THEY WON'T SEEM TO CARE IF ITS FIXED BC THEY CAN'T DUPLICATE THE ISSUE
Additional Notes:
MY SPORTAGE ACCELERATES RANDOMLY AND OFTEN WHILE DRIVING OR STOPPED AT A STOP LIGHT I'VE TAKEN IT TO KIA AND THE CONTACTED THE KIA NORTH AMERICA A CASE WAS FILED THEY WON'T SEEM TO CARE IF ITS FIXED BC THEY CAN'T DUPLICATE THE ISSUE
Mfg Campaign: 11122126
Recall Date: Aug 24, 2018
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE THE DRIVER WAS AT A STOP LIGHT, THE VEHICLE WAS T-BONED IN THE MIDDLE OF THE DRIVER SIDE DOOR. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS NOT AWARE OF THE OTHER DRIVER'S INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO THE DRIVER'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE THE DRIVER WAS AT A STOP LIGHT, THE VEHICLE WAS T-BONED IN THE MIDDLE OF THE DRIVER SIDE DOOR. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS NOT AWARE OF THE OTHER DRIVER'S INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO THE DRIVER'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE THE DRIVER WAS AT A STOP LIGHT, THE VEHICLE WAS T-BONED IN THE MIDDLE OF THE DRIVER SIDE DOOR. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS NOT AWARE OF THE OTHER DRIVER'S INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO THE DRIVER'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11121651
Recall Date: Aug 22, 2018
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
FOR THE LAST 2-3 MONTHS MY CAR HAS BEEN RANDOMLY ACCELERATING ON ITS OWN, DUE TO THIS I WAS RECENTLY (AUG 14, 2018) IN AN AT FAULT ACCIDENT. I HAVE CALLED MY DEALERSHIP MULTIPLE TIMES INQUIRING IF THERE HAVE BEEN ANY RECALLS AND THERE HAVEN'T BEEN. I AM CURRENTLY IN THE SERVICE DEPARTMENT (AUG 18, 2018) HAVING THE PROBLEM LOOKED AT BUT HAVE BEEN TOLD THEY MIGHT NOT BE ABLE TO PIN POINT THE ISSUE.
Corrective Action:
FOR THE LAST 2-3 MONTHS MY CAR HAS BEEN RANDOMLY ACCELERATING ON ITS OWN, DUE TO THIS I WAS RECENTLY (AUG 14, 2018) IN AN AT FAULT ACCIDENT. I HAVE CALLED MY DEALERSHIP MULTIPLE TIMES INQUIRING IF THERE HAVE BEEN ANY RECALLS AND THERE HAVEN'T BEEN. I AM CURRENTLY IN THE SERVICE DEPARTMENT (AUG 18, 2018) HAVING THE PROBLEM LOOKED AT BUT HAVE BEEN TOLD THEY MIGHT NOT BE ABLE TO PIN POINT THE ISSUE.
Additional Notes:
FOR THE LAST 2-3 MONTHS MY CAR HAS BEEN RANDOMLY ACCELERATING ON ITS OWN, DUE TO THIS I WAS RECENTLY (AUG 14, 2018) IN AN AT FAULT ACCIDENT. I HAVE CALLED MY DEALERSHIP MULTIPLE TIMES INQUIRING IF THERE HAVE BEEN ANY RECALLS AND THERE HAVEN'T BEEN. I AM CURRENTLY IN THE SERVICE DEPARTMENT (AUG 18, 2018) HAVING THE PROBLEM LOOKED AT BUT HAVE BEEN TOLD THEY MIGHT NOT BE ABLE TO PIN POINT THE ISSUE.
Mfg Campaign: 11120776
Recall Date: Aug 18, 2018
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I NOTICE ENGINE LITE ON DASH LIT UP. I ONLY HAVE 6641 MILES ON THIS VEHICLE. I AM PLANNING TO TAKE MY KIA TO MY DEALER TO HAVE THIS ITEM CHECKED OUT ON 9 AUG 18. I WAS DRIVING VEHICLE AT THE TIME. I WAS DRIVING VEHICLE AT THE TIME ON CITU STREET.
Corrective Action:
I NOTICE ENGINE LITE ON DASH LIT UP. I ONLY HAVE 6641 MILES ON THIS VEHICLE. I AM PLANNING TO TAKE MY KIA TO MY DEALER TO HAVE THIS ITEM CHECKED OUT ON 9 AUG 18. I WAS DRIVING VEHICLE AT THE TIME. I WAS DRIVING VEHICLE AT THE TIME ON CITU STREET.
Additional Notes:
I NOTICE ENGINE LITE ON DASH LIT UP. I ONLY HAVE 6641 MILES ON THIS VEHICLE. I AM PLANNING TO TAKE MY KIA TO MY DEALER TO HAVE THIS ITEM CHECKED OUT ON 9 AUG 18. I WAS DRIVING VEHICLE AT THE TIME. I WAS DRIVING VEHICLE AT THE TIME ON CITU STREET.
Mfg Campaign: 11118611
Recall Date: Aug 8, 2018
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I HIT A SMALL DEER AT 73MPH TOTALED MY KIA HEAVY FRONT END DAMAGE HOOD CAME UP AND BUSTED MY WINDSHIELD WHICH CAUSED GLASS TO GET IN MY EYES. NOT ONE AIR BAG DEPLOYED. IT KNOCKED THE BATTERY OUT AND BUSTER THE RADIATOR, HADN'T MADE MY FIRST PAYMENT YET.
Corrective Action:
I HIT A SMALL DEER AT 73MPH TOTALED MY KIA HEAVY FRONT END DAMAGE HOOD CAME UP AND BUSTED MY WINDSHIELD WHICH CAUSED GLASS TO GET IN MY EYES. NOT ONE AIR BAG DEPLOYED. IT KNOCKED THE BATTERY OUT AND BUSTER THE RADIATOR, HADN'T MADE MY FIRST PAYMENT YET.
Additional Notes:
I HIT A SMALL DEER AT 73MPH TOTALED MY KIA HEAVY FRONT END DAMAGE HOOD CAME UP AND BUSTED MY WINDSHIELD WHICH CAUSED GLASS TO GET IN MY EYES. NOT ONE AIR BAG DEPLOYED. IT KNOCKED THE BATTERY OUT AND BUSTER THE RADIATOR, HADN'T MADE MY FIRST PAYMENT YET.
Mfg Campaign: 11111138
Recall Date: Jul 13, 2018
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I WAS INVOLVED IN A HEAD ON COLLISION, RESULTING IN MY SUV BEING TOTALED. I WAS STATIONARY IN THE DOUBLE TURNING LANE OF A CITY STREET. THE ENGINE BLOCK WAS PUSHED NEARLY INTO THE DRIVER'S SEAT. FRONT WINDSHIELD CRACKED FROM END TO END, HEAVY FRONT END DAMAGE. THE VEHICLE THAT HIT ME WAS DOING ABOUT 45-50MPH AND HER AIRBAGS DID DEPLOY ALTHOUGH SHE HAD SIDE IMPACT/DAMAGE. MY AIRBAGS NEVER DEPLOYED. I HAVE A CONCUSSION RESULTING IN MEMORY LOSS AND PAINFUL SWELLING BEHIND MY EYE. I AM ALSO BEING TREATED FOR MULTIPLE BACK INJURIES. MY 17M OLD WAS IN THE VEHICLE AS WELL BUT WAS IN HIS REAR FACING CAR SEAT, NOT YET SHOWING ANY SIGNS OF INJURY.
Corrective Action:
I WAS INVOLVED IN A HEAD ON COLLISION, RESULTING IN MY SUV BEING TOTALED. I WAS STATIONARY IN THE DOUBLE TURNING LANE OF A CITY STREET. THE ENGINE BLOCK WAS PUSHED NEARLY INTO THE DRIVER'S SEAT. FRONT WINDSHIELD CRACKED FROM END TO END, HEAVY FRONT END DAMAGE. THE VEHICLE THAT HIT ME WAS DOING ABOUT 45-50MPH AND HER AIRBAGS DID DEPLOY ALTHOUGH SHE HAD SIDE IMPACT/DAMAGE. MY AIRBAGS NEVER DEPLOYED. I HAVE A CONCUSSION RESULTING IN MEMORY LOSS AND PAINFUL SWELLING BEHIND MY EYE. I AM ALSO BEING TREATED FOR MULTIPLE BACK INJURIES. MY 17M OLD WAS IN THE VEHICLE AS WELL BUT WAS IN HIS REAR FACING CAR SEAT, NOT YET SHOWING ANY SIGNS OF INJURY.
Additional Notes:
I WAS INVOLVED IN A HEAD ON COLLISION, RESULTING IN MY SUV BEING TOTALED. I WAS STATIONARY IN THE DOUBLE TURNING LANE OF A CITY STREET. THE ENGINE BLOCK WAS PUSHED NEARLY INTO THE DRIVER'S SEAT. FRONT WINDSHIELD CRACKED FROM END TO END, HEAVY FRONT END DAMAGE. THE VEHICLE THAT HIT ME WAS DOING ABOUT 45-50MPH AND HER AIRBAGS DID DEPLOY ALTHOUGH SHE HAD SIDE IMPACT/DAMAGE. MY AIRBAGS NEVER DEPLOYED. I HAVE A CONCUSSION RESULTING IN MEMORY LOSS AND PAINFUL SWELLING BEHIND MY EYE. I AM ALSO BEING TREATED FOR MULTIPLE BACK INJURIES. MY 17M OLD WAS IN THE VEHICLE AS WELL BUT WAS IN HIS REAR FACING CAR SEAT, NOT YET SHOWING ANY SIGNS OF INJURY.
Mfg Campaign: 11110355
Recall Date: Jul 9, 2018
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I WAS INVOLVED IN A HEAD ON COLLISION, RESULTING IN MY SUV BEING TOTALED. I WAS STATIONARY IN THE DOUBLE TURNING LANE OF A CITY STREET. THE ENGINE BLOCK WAS PUSHED NEARLY INTO THE DRIVER'S SEAT. FRONT WINDSHIELD CRACKED FROM END TO END, HEAVY FRONT END DAMAGE. THE VEHICLE THAT HIT ME WAS DOING ABOUT 45-50MPH AND HER AIRBAGS DID DEPLOY ALTHOUGH SHE HAD SIDE IMPACT/DAMAGE. MY AIRBAGS NEVER DEPLOYED. I HAVE A CONCUSSION RESULTING IN MEMORY LOSS AND PAINFUL SWELLING BEHIND MY EYE. I AM ALSO BEING TREATED FOR MULTIPLE BACK INJURIES. MY 17M OLD WAS IN THE VEHICLE AS WELL BUT WAS IN HIS REAR FACING CAR SEAT, NOT YET SHOWING ANY SIGNS OF INJURY.
Corrective Action:
I WAS INVOLVED IN A HEAD ON COLLISION, RESULTING IN MY SUV BEING TOTALED. I WAS STATIONARY IN THE DOUBLE TURNING LANE OF A CITY STREET. THE ENGINE BLOCK WAS PUSHED NEARLY INTO THE DRIVER'S SEAT. FRONT WINDSHIELD CRACKED FROM END TO END, HEAVY FRONT END DAMAGE. THE VEHICLE THAT HIT ME WAS DOING ABOUT 45-50MPH AND HER AIRBAGS DID DEPLOY ALTHOUGH SHE HAD SIDE IMPACT/DAMAGE. MY AIRBAGS NEVER DEPLOYED. I HAVE A CONCUSSION RESULTING IN MEMORY LOSS AND PAINFUL SWELLING BEHIND MY EYE. I AM ALSO BEING TREATED FOR MULTIPLE BACK INJURIES. MY 17M OLD WAS IN THE VEHICLE AS WELL BUT WAS IN HIS REAR FACING CAR SEAT, NOT YET SHOWING ANY SIGNS OF INJURY.
Additional Notes:
I WAS INVOLVED IN A HEAD ON COLLISION, RESULTING IN MY SUV BEING TOTALED. I WAS STATIONARY IN THE DOUBLE TURNING LANE OF A CITY STREET. THE ENGINE BLOCK WAS PUSHED NEARLY INTO THE DRIVER'S SEAT. FRONT WINDSHIELD CRACKED FROM END TO END, HEAVY FRONT END DAMAGE. THE VEHICLE THAT HIT ME WAS DOING ABOUT 45-50MPH AND HER AIRBAGS DID DEPLOY ALTHOUGH SHE HAD SIDE IMPACT/DAMAGE. MY AIRBAGS NEVER DEPLOYED. I HAVE A CONCUSSION RESULTING IN MEMORY LOSS AND PAINFUL SWELLING BEHIND MY EYE. I AM ALSO BEING TREATED FOR MULTIPLE BACK INJURIES. MY 17M OLD WAS IN THE VEHICLE AS WELL BUT WAS IN HIS REAR FACING CAR SEAT, NOT YET SHOWING ANY SIGNS OF INJURY.
Mfg Campaign: 11110355
Recall Date: Jul 9, 2018
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I WAS INVOLVED IN A HEAD ON COLLISION, RESULTING IN MY SUV BEING TOTALED. I WAS STATIONARY IN THE DOUBLE TURNING LANE OF A CITY STREET. THE ENGINE BLOCK WAS PUSHED NEARLY INTO THE DRIVER'S SEAT. FRONT WINDSHIELD CRACKED FROM END TO END, HEAVY FRONT END DAMAGE. THE VEHICLE THAT HIT ME WAS DOING ABOUT 45-50MPH AND HER AIRBAGS DID DEPLOY ALTHOUGH SHE HAD SIDE IMPACT/DAMAGE. MY AIRBAGS NEVER DEPLOYED. I HAVE A CONCUSSION RESULTING IN MEMORY LOSS AND PAINFUL SWELLING BEHIND MY EYE. I AM ALSO BEING TREATED FOR MULTIPLE BACK INJURIES. MY 17M OLD WAS IN THE VEHICLE AS WELL BUT WAS IN HIS REAR FACING CAR SEAT, NOT YET SHOWING ANY SIGNS OF INJURY.
Corrective Action:
I WAS INVOLVED IN A HEAD ON COLLISION, RESULTING IN MY SUV BEING TOTALED. I WAS STATIONARY IN THE DOUBLE TURNING LANE OF A CITY STREET. THE ENGINE BLOCK WAS PUSHED NEARLY INTO THE DRIVER'S SEAT. FRONT WINDSHIELD CRACKED FROM END TO END, HEAVY FRONT END DAMAGE. THE VEHICLE THAT HIT ME WAS DOING ABOUT 45-50MPH AND HER AIRBAGS DID DEPLOY ALTHOUGH SHE HAD SIDE IMPACT/DAMAGE. MY AIRBAGS NEVER DEPLOYED. I HAVE A CONCUSSION RESULTING IN MEMORY LOSS AND PAINFUL SWELLING BEHIND MY EYE. I AM ALSO BEING TREATED FOR MULTIPLE BACK INJURIES. MY 17M OLD WAS IN THE VEHICLE AS WELL BUT WAS IN HIS REAR FACING CAR SEAT, NOT YET SHOWING ANY SIGNS OF INJURY.
Additional Notes:
I WAS INVOLVED IN A HEAD ON COLLISION, RESULTING IN MY SUV BEING TOTALED. I WAS STATIONARY IN THE DOUBLE TURNING LANE OF A CITY STREET. THE ENGINE BLOCK WAS PUSHED NEARLY INTO THE DRIVER'S SEAT. FRONT WINDSHIELD CRACKED FROM END TO END, HEAVY FRONT END DAMAGE. THE VEHICLE THAT HIT ME WAS DOING ABOUT 45-50MPH AND HER AIRBAGS DID DEPLOY ALTHOUGH SHE HAD SIDE IMPACT/DAMAGE. MY AIRBAGS NEVER DEPLOYED. I HAVE A CONCUSSION RESULTING IN MEMORY LOSS AND PAINFUL SWELLING BEHIND MY EYE. I AM ALSO BEING TREATED FOR MULTIPLE BACK INJURIES. MY 17M OLD WAS IN THE VEHICLE AS WELL BUT WAS IN HIS REAR FACING CAR SEAT, NOT YET SHOWING ANY SIGNS OF INJURY.
Mfg Campaign: 11110355
Recall Date: Jul 9, 2018
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I HAVE A 2017 KIA SPORTAGE SX TURBO MY CAR HAS NOT RUN RIGHT EVER SINCE I LEASED IT. THERE WERE TIMES WHERE IT SEEMED LIKE THE CAR WASN'T GOING TO START, CRANKING, BUT NOT TURNING OVER. THERE ARE TIMES WHEN I HEAR A LOUD CLICKING NOISE WHEN I ACCELERATE, WHICH SOUNDS LIKE SOMETHING UNDER THE HOOD OF MY CAR IS ABOUT TO BREAK. AND THEN I STARTED HAVING ISSUES WITH MY SPARK PLUGS. THE SPARK PLUG ON CYLINDER 3 HAS BURNT OUT AND CAUSED MISFIRES IN MY ENGINE 3 TIMES NOW, STARTING AS SOON AS 9,000 MILES. BEFORE, THE DEALERSHIP I WENT TO BLAMED IT ON POOR GASOLINE OR TOO MUCH OIL IN MY VEHICLE AND NEVER FIXED THE ISSUE AFTER BEING AT THE DEALERSHIP 3 DIFFERENT TIMES BECAUSE OF THE MISFIRING I WAS EXPERIENCING. THE FIRST TIME I WENT TO SUMMIT PLACE KIA, THEY PUT ME BACK INTO A FAULTY VEHICLE WITHOUT FIXING ANYTHING. MY CAR THEN FAILED WHILE DRIVING ON THE FREEWAY, MISFIRING AND NOT PROPERLY ACCELERATING. LUCKILY, I WAS ABLE TO GET OFF THE FREEWAY SAFELY AND TOWED TO ANOTHER DEALERSHIP THAT REPLACED THE SPARK PLUGS. MY CAR STARTED MISFIRING AGAIN, AND SUMMIT PLACE KIA REPLACED THE CYLINDER 3 SPARK PLUG AND BLAMED THE ISSUE ON "TOO MUCH OIL." NOW MY CAR IS AT THE DEALERSHIP FOR THE FOURTH TIME AFTER FAILING AGAIN WHILE DRIVING, SEVERELY MISFIRING, CAUSING THE CAR NOT TO ACCELERATE PROPERLY OR DRIVE WELL AT ALL WHILE DRIVING IT. KIA MOTORS, INC. AND FELDMAN KIA IN NOVI HAVE DECIDED TO REPLACE THE SHORT BLOCK OF MY ENGINE, STILL NOT KNOWING EXACTLY WHAT IS GOING ON OR CAUSING THE 3RD CYLINDER SPARK PLUG TO BURN OUT. I AM NOT CONFIDENT THAT SIMPLY REPLACING THE SHORT BLOCK WILL FIX THIS, UNLESS THEY KNOW SOMETHING THAT IS NOT BEING DISCLOSED TO ME. I FEEL THAT THERE IS SOMETHING INHERENTLY WRONG WITH THE DESIGN OF THE ENGINE OF THIS CAR, AND THIS PROBLEM WILL AFFECT THOUSANDS OF OTHERS WHO HAVE PURCHASED THIS VEHICLE.
Corrective Action:
I HAVE A 2017 KIA SPORTAGE SX TURBO MY CAR HAS NOT RUN RIGHT EVER SINCE I LEASED IT. THERE WERE TIMES WHERE IT SEEMED LIKE THE CAR WASN'T GOING TO START, CRANKING, BUT NOT TURNING OVER. THERE ARE TIMES WHEN I HEAR A LOUD CLICKING NOISE WHEN I ACCELERATE, WHICH SOUNDS LIKE SOMETHING UNDER THE HOOD OF MY CAR IS ABOUT TO BREAK. AND THEN I STARTED HAVING ISSUES WITH MY SPARK PLUGS. THE SPARK PLUG ON CYLINDER 3 HAS BURNT OUT AND CAUSED MISFIRES IN MY ENGINE 3 TIMES NOW, STARTING AS SOON AS 9,000 MILES. BEFORE, THE DEALERSHIP I WENT TO BLAMED IT ON POOR GASOLINE OR TOO MUCH OIL IN MY VEHICLE AND NEVER FIXED THE ISSUE AFTER BEING AT THE DEALERSHIP 3 DIFFERENT TIMES BECAUSE OF THE MISFIRING I WAS EXPERIENCING. THE FIRST TIME I WENT TO SUMMIT PLACE KIA, THEY PUT ME BACK INTO A FAULTY VEHICLE WITHOUT FIXING ANYTHING. MY CAR THEN FAILED WHILE DRIVING ON THE FREEWAY, MISFIRING AND NOT PROPERLY ACCELERATING. LUCKILY, I WAS ABLE TO GET OFF THE FREEWAY SAFELY AND TOWED TO ANOTHER DEALERSHIP THAT REPLACED THE SPARK PLUGS. MY CAR STARTED MISFIRING AGAIN, AND SUMMIT PLACE KIA REPLACED THE CYLINDER 3 SPARK PLUG AND BLAMED THE ISSUE ON "TOO MUCH OIL." NOW MY CAR IS AT THE DEALERSHIP FOR THE FOURTH TIME AFTER FAILING AGAIN WHILE DRIVING, SEVERELY MISFIRING, CAUSING THE CAR NOT TO ACCELERATE PROPERLY OR DRIVE WELL AT ALL WHILE DRIVING IT. KIA MOTORS, INC. AND FELDMAN KIA IN NOVI HAVE DECIDED TO REPLACE THE SHORT BLOCK OF MY ENGINE, STILL NOT KNOWING EXACTLY WHAT IS GOING ON OR CAUSING THE 3RD CYLINDER SPARK PLUG TO BURN OUT. I AM NOT CONFIDENT THAT SIMPLY REPLACING THE SHORT BLOCK WILL FIX THIS, UNLESS THEY KNOW SOMETHING THAT IS NOT BEING DISCLOSED TO ME. I FEEL THAT THERE IS SOMETHING INHERENTLY WRONG WITH THE DESIGN OF THE ENGINE OF THIS CAR, AND THIS PROBLEM WILL AFFECT THOUSANDS OF OTHERS WHO HAVE PURCHASED THIS VEHICLE.
Additional Notes:
I HAVE A 2017 KIA SPORTAGE SX TURBO MY CAR HAS NOT RUN RIGHT EVER SINCE I LEASED IT. THERE WERE TIMES WHERE IT SEEMED LIKE THE CAR WASN'T GOING TO START, CRANKING, BUT NOT TURNING OVER. THERE ARE TIMES WHEN I HEAR A LOUD CLICKING NOISE WHEN I ACCELERATE, WHICH SOUNDS LIKE SOMETHING UNDER THE HOOD OF MY CAR IS ABOUT TO BREAK. AND THEN I STARTED HAVING ISSUES WITH MY SPARK PLUGS. THE SPARK PLUG ON CYLINDER 3 HAS BURNT OUT AND CAUSED MISFIRES IN MY ENGINE 3 TIMES NOW, STARTING AS SOON AS 9,000 MILES. BEFORE, THE DEALERSHIP I WENT TO BLAMED IT ON POOR GASOLINE OR TOO MUCH OIL IN MY VEHICLE AND NEVER FIXED THE ISSUE AFTER BEING AT THE DEALERSHIP 3 DIFFERENT TIMES BECAUSE OF THE MISFIRING I WAS EXPERIENCING. THE FIRST TIME I WENT TO SUMMIT PLACE KIA, THEY PUT ME BACK INTO A FAULTY VEHICLE WITHOUT FIXING ANYTHING. MY CAR THEN FAILED WHILE DRIVING ON THE FREEWAY, MISFIRING AND NOT PROPERLY ACCELERATING. LUCKILY, I WAS ABLE TO GET OFF THE FREEWAY SAFELY AND TOWED TO ANOTHER DEALERSHIP THAT REPLACED THE SPARK PLUGS. MY CAR STARTED MISFIRING AGAIN, AND SUMMIT PLACE KIA REPLACED THE CYLINDER 3 SPARK PLUG AND BLAMED THE ISSUE ON "TOO MUCH OIL." NOW MY CAR IS AT THE DEALERSHIP FOR THE FOURTH TIME AFTER FAILING AGAIN WHILE DRIVING, SEVERELY MISFIRING, CAUSING THE CAR NOT TO ACCELERATE PROPERLY OR DRIVE WELL AT ALL WHILE DRIVING IT. KIA MOTORS, INC. AND FELDMAN KIA IN NOVI HAVE DECIDED TO REPLACE THE SHORT BLOCK OF MY ENGINE, STILL NOT KNOWING EXACTLY WHAT IS GOING ON OR CAUSING THE 3RD CYLINDER SPARK PLUG TO BURN OUT. I AM NOT CONFIDENT THAT SIMPLY REPLACING THE SHORT BLOCK WILL FIX THIS, UNLESS THEY KNOW SOMETHING THAT IS NOT BEING DISCLOSED TO ME. I FEEL THAT THERE IS SOMETHING INHERENTLY WRONG WITH THE DESIGN OF THE ENGINE OF THIS CAR, AND THIS PROBLEM WILL AFFECT THOUSANDS OF OTHERS WHO HAVE PURCHASED THIS VEHICLE.
Mfg Campaign: 11104496
Recall Date: Jun 28, 2018
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AFTER SEVERAL COMPLAINTS OF ROUGH IDLE, BURNT OIL AND DRIVE-ABILITY ISSUES STARTING AT 7128 MILES, 16066 MILES, 21000 MILES,22711 MILES & 29356 MILES, THE ENGINE WAS REQUIRED REPLACEMENT. AFTER THE ENGINE WAS REPLACED (SHORT BLOCK WE WERE TOLD), THE BRAKE ASSIST SYSTEM (BAS) & THE FORWARD & REAR COLLISION WARNING SYSTEM ARE INTERMITTENT IN THEIR OPERATION. RANDOMLY WHEN SITTING STILL THE SENSORS WILL ALERT OR WHEN CROSS TRAFFIC (FRONT OR REAR) THE SENSORS FAIL TO DETECT. THIS WAS A DEFINITE CHANGE OF BEHAVIOR SINCE THE ENGINE WAS REPLACED. THE LOCAL DEALER SAID THEY CHECKED IT AND AFTER A FEW MILES OF DRIVING DECLARED IT TO BE WORKING PROPERLY. THIS RANDOM BEHAVIOR OCCURS SEVERAL TIMES A DAY.. ATTACHED IS A CAR FAX REPORT OF OUR VEHICLE REFLECTING THE PROBLEMS.
Corrective Action:
AFTER SEVERAL COMPLAINTS OF ROUGH IDLE, BURNT OIL AND DRIVE-ABILITY ISSUES STARTING AT 7128 MILES, 16066 MILES, 21000 MILES,22711 MILES & 29356 MILES, THE ENGINE WAS REQUIRED REPLACEMENT. AFTER THE ENGINE WAS REPLACED (SHORT BLOCK WE WERE TOLD), THE BRAKE ASSIST SYSTEM (BAS) & THE FORWARD & REAR COLLISION WARNING SYSTEM ARE INTERMITTENT IN THEIR OPERATION. RANDOMLY WHEN SITTING STILL THE SENSORS WILL ALERT OR WHEN CROSS TRAFFIC (FRONT OR REAR) THE SENSORS FAIL TO DETECT. THIS WAS A DEFINITE CHANGE OF BEHAVIOR SINCE THE ENGINE WAS REPLACED. THE LOCAL DEALER SAID THEY CHECKED IT AND AFTER A FEW MILES OF DRIVING DECLARED IT TO BE WORKING PROPERLY. THIS RANDOM BEHAVIOR OCCURS SEVERAL TIMES A DAY.. ATTACHED IS A CAR FAX REPORT OF OUR VEHICLE REFLECTING THE PROBLEMS.
Additional Notes:
AFTER SEVERAL COMPLAINTS OF ROUGH IDLE, BURNT OIL AND DRIVE-ABILITY ISSUES STARTING AT 7128 MILES, 16066 MILES, 21000 MILES,22711 MILES & 29356 MILES, THE ENGINE WAS REQUIRED REPLACEMENT. AFTER THE ENGINE WAS REPLACED (SHORT BLOCK WE WERE TOLD), THE BRAKE ASSIST SYSTEM (BAS) & THE FORWARD & REAR COLLISION WARNING SYSTEM ARE INTERMITTENT IN THEIR OPERATION. RANDOMLY WHEN SITTING STILL THE SENSORS WILL ALERT OR WHEN CROSS TRAFFIC (FRONT OR REAR) THE SENSORS FAIL TO DETECT. THIS WAS A DEFINITE CHANGE OF BEHAVIOR SINCE THE ENGINE WAS REPLACED. THE LOCAL DEALER SAID THEY CHECKED IT AND AFTER A FEW MILES OF DRIVING DECLARED IT TO BE WORKING PROPERLY. THIS RANDOM BEHAVIOR OCCURS SEVERAL TIMES A DAY.. ATTACHED IS A CAR FAX REPORT OF OUR VEHICLE REFLECTING THE PROBLEMS.
Mfg Campaign: 11101573
Recall Date: Jun 13, 2018
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
AFTER SEVERAL COMPLAINTS OF ROUGH IDLE, BURNT OIL AND DRIVE-ABILITY ISSUES STARTING AT 7128 MILES, 16066 MILES, 21000 MILES,22711 MILES & 29356 MILES, THE ENGINE WAS REQUIRED REPLACEMENT. AFTER THE ENGINE WAS REPLACED (SHORT BLOCK WE WERE TOLD), THE BRAKE ASSIST SYSTEM (BAS) & THE FORWARD & REAR COLLISION WARNING SYSTEM ARE INTERMITTENT IN THEIR OPERATION. RANDOMLY WHEN SITTING STILL THE SENSORS WILL ALERT OR WHEN CROSS TRAFFIC (FRONT OR REAR) THE SENSORS FAIL TO DETECT. THIS WAS A DEFINITE CHANGE OF BEHAVIOR SINCE THE ENGINE WAS REPLACED. THE LOCAL DEALER SAID THEY CHECKED IT AND AFTER A FEW MILES OF DRIVING DECLARED IT TO BE WORKING PROPERLY. THIS RANDOM BEHAVIOR OCCURS SEVERAL TIMES A DAY.. ATTACHED IS A CAR FAX REPORT OF OUR VEHICLE REFLECTING THE PROBLEMS.
Corrective Action:
AFTER SEVERAL COMPLAINTS OF ROUGH IDLE, BURNT OIL AND DRIVE-ABILITY ISSUES STARTING AT 7128 MILES, 16066 MILES, 21000 MILES,22711 MILES & 29356 MILES, THE ENGINE WAS REQUIRED REPLACEMENT. AFTER THE ENGINE WAS REPLACED (SHORT BLOCK WE WERE TOLD), THE BRAKE ASSIST SYSTEM (BAS) & THE FORWARD & REAR COLLISION WARNING SYSTEM ARE INTERMITTENT IN THEIR OPERATION. RANDOMLY WHEN SITTING STILL THE SENSORS WILL ALERT OR WHEN CROSS TRAFFIC (FRONT OR REAR) THE SENSORS FAIL TO DETECT. THIS WAS A DEFINITE CHANGE OF BEHAVIOR SINCE THE ENGINE WAS REPLACED. THE LOCAL DEALER SAID THEY CHECKED IT AND AFTER A FEW MILES OF DRIVING DECLARED IT TO BE WORKING PROPERLY. THIS RANDOM BEHAVIOR OCCURS SEVERAL TIMES A DAY.. ATTACHED IS A CAR FAX REPORT OF OUR VEHICLE REFLECTING THE PROBLEMS.
Additional Notes:
AFTER SEVERAL COMPLAINTS OF ROUGH IDLE, BURNT OIL AND DRIVE-ABILITY ISSUES STARTING AT 7128 MILES, 16066 MILES, 21000 MILES,22711 MILES & 29356 MILES, THE ENGINE WAS REQUIRED REPLACEMENT. AFTER THE ENGINE WAS REPLACED (SHORT BLOCK WE WERE TOLD), THE BRAKE ASSIST SYSTEM (BAS) & THE FORWARD & REAR COLLISION WARNING SYSTEM ARE INTERMITTENT IN THEIR OPERATION. RANDOMLY WHEN SITTING STILL THE SENSORS WILL ALERT OR WHEN CROSS TRAFFIC (FRONT OR REAR) THE SENSORS FAIL TO DETECT. THIS WAS A DEFINITE CHANGE OF BEHAVIOR SINCE THE ENGINE WAS REPLACED. THE LOCAL DEALER SAID THEY CHECKED IT AND AFTER A FEW MILES OF DRIVING DECLARED IT TO BE WORKING PROPERLY. THIS RANDOM BEHAVIOR OCCURS SEVERAL TIMES A DAY.. ATTACHED IS A CAR FAX REPORT OF OUR VEHICLE REFLECTING THE PROBLEMS.
Mfg Campaign: 11101573
Recall Date: Jun 13, 2018
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AFTER SEVERAL COMPLAINTS OF ROUGH IDLE, BURNT OIL AND DRIVE-ABILITY ISSUES STARTING AT 7128 MILES, 16066 MILES, 21000 MILES,22711 MILES & 29356 MILES, THE ENGINE WAS REQUIRED REPLACEMENT. AFTER THE ENGINE WAS REPLACED (SHORT BLOCK WE WERE TOLD), THE BRAKE ASSIST SYSTEM (BAS) & THE FORWARD & REAR COLLISION WARNING SYSTEM ARE INTERMITTENT IN THEIR OPERATION. RANDOMLY WHEN SITTING STILL THE SENSORS WILL ALERT OR WHEN CROSS TRAFFIC (FRONT OR REAR) THE SENSORS FAIL TO DETECT. THIS WAS A DEFINITE CHANGE OF BEHAVIOR SINCE THE ENGINE WAS REPLACED. THE LOCAL DEALER SAID THEY CHECKED IT AND AFTER A FEW MILES OF DRIVING DECLARED IT TO BE WORKING PROPERLY. THIS RANDOM BEHAVIOR OCCURS SEVERAL TIMES A DAY.. ATTACHED IS A CAR FAX REPORT OF OUR VEHICLE REFLECTING THE PROBLEMS.
Corrective Action:
AFTER SEVERAL COMPLAINTS OF ROUGH IDLE, BURNT OIL AND DRIVE-ABILITY ISSUES STARTING AT 7128 MILES, 16066 MILES, 21000 MILES,22711 MILES & 29356 MILES, THE ENGINE WAS REQUIRED REPLACEMENT. AFTER THE ENGINE WAS REPLACED (SHORT BLOCK WE WERE TOLD), THE BRAKE ASSIST SYSTEM (BAS) & THE FORWARD & REAR COLLISION WARNING SYSTEM ARE INTERMITTENT IN THEIR OPERATION. RANDOMLY WHEN SITTING STILL THE SENSORS WILL ALERT OR WHEN CROSS TRAFFIC (FRONT OR REAR) THE SENSORS FAIL TO DETECT. THIS WAS A DEFINITE CHANGE OF BEHAVIOR SINCE THE ENGINE WAS REPLACED. THE LOCAL DEALER SAID THEY CHECKED IT AND AFTER A FEW MILES OF DRIVING DECLARED IT TO BE WORKING PROPERLY. THIS RANDOM BEHAVIOR OCCURS SEVERAL TIMES A DAY.. ATTACHED IS A CAR FAX REPORT OF OUR VEHICLE REFLECTING THE PROBLEMS.
Additional Notes:
AFTER SEVERAL COMPLAINTS OF ROUGH IDLE, BURNT OIL AND DRIVE-ABILITY ISSUES STARTING AT 7128 MILES, 16066 MILES, 21000 MILES,22711 MILES & 29356 MILES, THE ENGINE WAS REQUIRED REPLACEMENT. AFTER THE ENGINE WAS REPLACED (SHORT BLOCK WE WERE TOLD), THE BRAKE ASSIST SYSTEM (BAS) & THE FORWARD & REAR COLLISION WARNING SYSTEM ARE INTERMITTENT IN THEIR OPERATION. RANDOMLY WHEN SITTING STILL THE SENSORS WILL ALERT OR WHEN CROSS TRAFFIC (FRONT OR REAR) THE SENSORS FAIL TO DETECT. THIS WAS A DEFINITE CHANGE OF BEHAVIOR SINCE THE ENGINE WAS REPLACED. THE LOCAL DEALER SAID THEY CHECKED IT AND AFTER A FEW MILES OF DRIVING DECLARED IT TO BE WORKING PROPERLY. THIS RANDOM BEHAVIOR OCCURS SEVERAL TIMES A DAY.. ATTACHED IS A CAR FAX REPORT OF OUR VEHICLE REFLECTING THE PROBLEMS.
Mfg Campaign: 11101573
Recall Date: Jun 13, 2018
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DECELERATED ON ITS OWN. ALSO, WHILE AT A STOP, THE VEHICLE VIBRATED AND MADE A TAPPING NOISE WHEN THE ENGINE WAS TURNED OFF. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURES RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO COVINA VALLEY KIA (626 S CITRUS AVE, COVINA, CA 91723, 626-736-4275) WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE SINCE THE DEALER WAS UNABLE TO DIAGNOSE ANY FAILURES. THE CONTACT WAS PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 4,645.
Corrective Action:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DECELERATED ON ITS OWN. ALSO, WHILE AT A STOP, THE VEHICLE VIBRATED AND MADE A TAPPING NOISE WHEN THE ENGINE WAS TURNED OFF. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURES RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO COVINA VALLEY KIA (626 S CITRUS AVE, COVINA, CA 91723, 626-736-4275) WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE SINCE THE DEALER WAS UNABLE TO DIAGNOSE ANY FAILURES. THE CONTACT WAS PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 4,645.
Additional Notes:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DECELERATED ON ITS OWN. ALSO, WHILE AT A STOP, THE VEHICLE VIBRATED AND MADE A TAPPING NOISE WHEN THE ENGINE WAS TURNED OFF. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURES RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO COVINA VALLEY KIA (626 S CITRUS AVE, COVINA, CA 91723, 626-736-4275) WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE SINCE THE DEALER WAS UNABLE TO DIAGNOSE ANY FAILURES. THE CONTACT WAS PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 4,645.
Mfg Campaign: 11099600
Recall Date: Jun 4, 2018
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DECELERATED ON ITS OWN. ALSO, WHILE AT A STOP, THE VEHICLE VIBRATED AND MADE A TAPPING NOISE WHEN THE ENGINE WAS TURNED OFF. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURES RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO COVINA VALLEY KIA (626 S CITRUS AVE, COVINA, CA 91723, 626-736-4275) WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE SINCE THE DEALER WAS UNABLE TO DIAGNOSE ANY FAILURES. THE CONTACT WAS PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 4,645.
Corrective Action:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DECELERATED ON ITS OWN. ALSO, WHILE AT A STOP, THE VEHICLE VIBRATED AND MADE A TAPPING NOISE WHEN THE ENGINE WAS TURNED OFF. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURES RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO COVINA VALLEY KIA (626 S CITRUS AVE, COVINA, CA 91723, 626-736-4275) WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE SINCE THE DEALER WAS UNABLE TO DIAGNOSE ANY FAILURES. THE CONTACT WAS PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 4,645.
Additional Notes:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DECELERATED ON ITS OWN. ALSO, WHILE AT A STOP, THE VEHICLE VIBRATED AND MADE A TAPPING NOISE WHEN THE ENGINE WAS TURNED OFF. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURES RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO COVINA VALLEY KIA (626 S CITRUS AVE, COVINA, CA 91723, 626-736-4275) WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE SINCE THE DEALER WAS UNABLE TO DIAGNOSE ANY FAILURES. THE CONTACT WAS PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 4,645.
Mfg Campaign: 11099600
Recall Date: Jun 4, 2018
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. WHILE DRIVING 55 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED AND THE VEHICLE TRAVELED TO THE LEFT INSTEAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (KIA OF DULUTH, 1701 W MICHIGAN ST, DULUTH, MN 55806, (866) 722-4542), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE LOCAL DEALER AND NHTSA. THE FAILURE MILEAGE WAS 16,000. *TT
Corrective Action:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. WHILE DRIVING 55 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED AND THE VEHICLE TRAVELED TO THE LEFT INSTEAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (KIA OF DULUTH, 1701 W MICHIGAN ST, DULUTH, MN 55806, (866) 722-4542), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE LOCAL DEALER AND NHTSA. THE FAILURE MILEAGE WAS 16,000. *TT
Additional Notes:
TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. WHILE DRIVING 55 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED AND THE VEHICLE TRAVELED TO THE LEFT INSTEAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (KIA OF DULUTH, 1701 W MICHIGAN ST, DULUTH, MN 55806, (866) 722-4542), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE LOCAL DEALER AND NHTSA. THE FAILURE MILEAGE WAS 16,000. *TT
Mfg Campaign: 11097301
Recall Date: May 22, 2018
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN STARTING TO ACCELERATE FROM THE VEHICLE WILL START TO MOVE AND THEN THE ENGINE RPMS WILL DROP TO IDLE. AT THAT TIME THE CAR WILL NOT RESPOND TO THE THROTTLE. IT SEEMS TO TAKE FROM THREE TO FIVE SECONDS BEFORE THE ENGINE WILL RESPOND TO THE ACCELERATOR BEING PUSHED. THIS SEEMS IT COULD HAPPEN IN ANY LOCATION USUALLY FROM A STOP POSITION. IT HAPPENED SEVERAL TIME BACKING UP MY DRIVEWAY BUT ALSO ON A CITY STREET WHEN I WAS STARTING TO MAKE A LEFT TURN. VERY DANGEROUS SITUATION.
Corrective Action:
WHEN STARTING TO ACCELERATE FROM THE VEHICLE WILL START TO MOVE AND THEN THE ENGINE RPMS WILL DROP TO IDLE. AT THAT TIME THE CAR WILL NOT RESPOND TO THE THROTTLE. IT SEEMS TO TAKE FROM THREE TO FIVE SECONDS BEFORE THE ENGINE WILL RESPOND TO THE ACCELERATOR BEING PUSHED. THIS SEEMS IT COULD HAPPEN IN ANY LOCATION USUALLY FROM A STOP POSITION. IT HAPPENED SEVERAL TIME BACKING UP MY DRIVEWAY BUT ALSO ON A CITY STREET WHEN I WAS STARTING TO MAKE A LEFT TURN. VERY DANGEROUS SITUATION.
Additional Notes:
WHEN STARTING TO ACCELERATE FROM THE VEHICLE WILL START TO MOVE AND THEN THE ENGINE RPMS WILL DROP TO IDLE. AT THAT TIME THE CAR WILL NOT RESPOND TO THE THROTTLE. IT SEEMS TO TAKE FROM THREE TO FIVE SECONDS BEFORE THE ENGINE WILL RESPOND TO THE ACCELERATOR BEING PUSHED. THIS SEEMS IT COULD HAPPEN IN ANY LOCATION USUALLY FROM A STOP POSITION. IT HAPPENED SEVERAL TIME BACKING UP MY DRIVEWAY BUT ALSO ON A CITY STREET WHEN I WAS STARTING TO MAKE A LEFT TURN. VERY DANGEROUS SITUATION.
Mfg Campaign: 11093748
Recall Date: May 14, 2018
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE IN MOTION ON CITY STREETS OR HIGHWAY. GAS PEDAL DOES NOT RESPOND WHEN ATTEMPTING TO ACCELERATE, CAR DECELERATES, TACHOMETER GOES DOWN TO ZERO. IN ORDER TO ACCELERATE YOU MUST REMOVE YOUR FOOT FROM GAS PEDAL, THEN REATTEMPT TO ACCELERATE. THIS HAS HAPPENED ON STRAIGHT ROADS, HIGHWAYS, AND WHILE TURNING AT A VARIETY OF SPEEDS IE: FROM 15-70 MPH. I CANNOT PREDICT NOR CAUSE THIS TO HAPPEN. SOMETIMES I DRIVE FOR WEEKS BEFORE IT HAPPENS, THEN IT CAN HAPPEN MULTIPLE TIMES IN THE SAME DAY, SAME DRIVE. THE LAST TIME IT HAPPENED 5 TIMES IN ONE HOUR. I'M CONCERNED THAT I MIGHT GET REAR ENDED BY SOMEONE NOT NOTICING THAT I'M DECELERATING WITHOUT BRAKING. NO ERROR CODES APPEAR. KIA SERVICE CANNOT FIGURE OUT THE PROBLEM. I HAVE A LITTLE OVER A YEAR LEFT ON MY LEASE AND JUST UNDER 21,000 MILES. THIS HAS BEEN OCCURRING FOR OVER A YEAR. KIA SERVICE BEING VERY PATRONIZING ABOUT THE PROBLEM!
Corrective Action:
VEHICLE IN MOTION ON CITY STREETS OR HIGHWAY. GAS PEDAL DOES NOT RESPOND WHEN ATTEMPTING TO ACCELERATE, CAR DECELERATES, TACHOMETER GOES DOWN TO ZERO. IN ORDER TO ACCELERATE YOU MUST REMOVE YOUR FOOT FROM GAS PEDAL, THEN REATTEMPT TO ACCELERATE. THIS HAS HAPPENED ON STRAIGHT ROADS, HIGHWAYS, AND WHILE TURNING AT A VARIETY OF SPEEDS IE: FROM 15-70 MPH. I CANNOT PREDICT NOR CAUSE THIS TO HAPPEN. SOMETIMES I DRIVE FOR WEEKS BEFORE IT HAPPENS, THEN IT CAN HAPPEN MULTIPLE TIMES IN THE SAME DAY, SAME DRIVE. THE LAST TIME IT HAPPENED 5 TIMES IN ONE HOUR. I'M CONCERNED THAT I MIGHT GET REAR ENDED BY SOMEONE NOT NOTICING THAT I'M DECELERATING WITHOUT BRAKING. NO ERROR CODES APPEAR. KIA SERVICE CANNOT FIGURE OUT THE PROBLEM. I HAVE A LITTLE OVER A YEAR LEFT ON MY LEASE AND JUST UNDER 21,000 MILES. THIS HAS BEEN OCCURRING FOR OVER A YEAR. KIA SERVICE BEING VERY PATRONIZING ABOUT THE PROBLEM!
Additional Notes:
VEHICLE IN MOTION ON CITY STREETS OR HIGHWAY. GAS PEDAL DOES NOT RESPOND WHEN ATTEMPTING TO ACCELERATE, CAR DECELERATES, TACHOMETER GOES DOWN TO ZERO. IN ORDER TO ACCELERATE YOU MUST REMOVE YOUR FOOT FROM GAS PEDAL, THEN REATTEMPT TO ACCELERATE. THIS HAS HAPPENED ON STRAIGHT ROADS, HIGHWAYS, AND WHILE TURNING AT A VARIETY OF SPEEDS IE: FROM 15-70 MPH. I CANNOT PREDICT NOR CAUSE THIS TO HAPPEN. SOMETIMES I DRIVE FOR WEEKS BEFORE IT HAPPENS, THEN IT CAN HAPPEN MULTIPLE TIMES IN THE SAME DAY, SAME DRIVE. THE LAST TIME IT HAPPENED 5 TIMES IN ONE HOUR. I'M CONCERNED THAT I MIGHT GET REAR ENDED BY SOMEONE NOT NOTICING THAT I'M DECELERATING WITHOUT BRAKING. NO ERROR CODES APPEAR. KIA SERVICE CANNOT FIGURE OUT THE PROBLEM. I HAVE A LITTLE OVER A YEAR LEFT ON MY LEASE AND JUST UNDER 21,000 MILES. THIS HAS BEEN OCCURRING FOR OVER A YEAR. KIA SERVICE BEING VERY PATRONIZING ABOUT THE PROBLEM!
Mfg Campaign: 11092481
Recall Date: May 8, 2018
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE CAR WAS RUNNING THEN LOST POWER WHILE DRIVING UP A HILL ON A STREET. IT WOULD NOT ACCELERATE, THEN SHUT OFF. IT WOULD RESTART, IDLE FOR 10 SECONDS AND DIE.I TOOK TO THE DEALERSHIP. IT ONLY HAD 20000 MILES.
Corrective Action:
THE CAR WAS RUNNING THEN LOST POWER WHILE DRIVING UP A HILL ON A STREET. IT WOULD NOT ACCELERATE, THEN SHUT OFF. IT WOULD RESTART, IDLE FOR 10 SECONDS AND DIE.I TOOK TO THE DEALERSHIP. IT ONLY HAD 20000 MILES.
Additional Notes:
THE CAR WAS RUNNING THEN LOST POWER WHILE DRIVING UP A HILL ON A STREET. IT WOULD NOT ACCELERATE, THEN SHUT OFF. IT WOULD RESTART, IDLE FOR 10 SECONDS AND DIE.I TOOK TO THE DEALERSHIP. IT ONLY HAD 20000 MILES.
Mfg Campaign: 11089965
Recall Date: Apr 24, 2018
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