Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Consumer Complaints
41 ComplaintsKia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Was traveling northbound on I5 between Lacey and Dupont, Washington. Vehicle was in cruise at 65, then it suddenly went into limp mode. I was in the furthest right lane possible on the highway, and RPMs drastically dropped to below 1,000. I was able to get the vehicle pulled over to the right shoulder safely while the vehicle dropped to approximately 10mph on the freeway. The vehicle died as soon it was placed in park. When attempting to turn the vehicle on, all engine light warnings displayed (this was not present when the vehicle went into limp mode) and would not start. I checked for oil levels, which showed they were only slightly low. No leaks in engine compartment and no leaks underneath the vehicle. Vehicle would attempt to start after the 5th consecutive attempt, and began knocking. RPMs would not exceed 1,500RPMs with the gas pedal compressed. Towed to KIA, KIA rejecting warranty. Vehicle is a 2022 Kia Sportage EX, only 60,000 miles on it. Still waiting on official denial letter, but this issue was prevalent in previous models of Sportage vehicles from KIA. I'm thankful I was able to maneuver safely to the shoulder of a busy highway during dark hours, I could have been killed if a vehicle hit me from behind with how suddenly the vehicle's speed dropped, almost coming to a complete stop.
Corrective Action:
Was traveling northbound on I5 between Lacey and Dupont, Washington. Vehicle was in cruise at 65, then it suddenly went into limp mode. I was in the furthest right lane possible on the highway, and RPMs drastically dropped to below 1,000. I was able to get the vehicle pulled over to the right shoulder safely while the vehicle dropped to approximately 10mph on the freeway. The vehicle died as soon it was placed in park. When attempting to turn the vehicle on, all engine light warnings displayed (this was not present when the vehicle went into limp mode) and would not start. I checked for oil levels, which showed they were only slightly low. No leaks in engine compartment and no leaks underneath the vehicle. Vehicle would attempt to start after the 5th consecutive attempt, and began knocking. RPMs would not exceed 1,500RPMs with the gas pedal compressed. Towed to KIA, KIA rejecting warranty. Vehicle is a 2022 Kia Sportage EX, only 60,000 miles on it. Still waiting on official denial letter, but this issue was prevalent in previous models of Sportage vehicles from KIA. I'm thankful I was able to maneuver safely to the shoulder of a busy highway during dark hours, I could have been killed if a vehicle hit me from behind with how suddenly the vehicle's speed dropped, almost coming to a complete stop.
Additional Notes:
Was traveling northbound on I5 between Lacey and Dupont, Washington. Vehicle was in cruise at 65, then it suddenly went into limp mode. I was in the furthest right lane possible on the highway, and RPMs drastically dropped to below 1,000. I was able to get the vehicle pulled over to the right shoulder safely while the vehicle dropped to approximately 10mph on the freeway. The vehicle died as soon it was placed in park. When attempting to turn the vehicle on, all engine light warnings displayed (this was not present when the vehicle went into limp mode) and would not start. I checked for oil levels, which showed they were only slightly low. No leaks in engine compartment and no leaks underneath the vehicle. Vehicle would attempt to start after the 5th consecutive attempt, and began knocking. RPMs would not exceed 1,500RPMs with the gas pedal compressed. Towed to KIA, KIA rejecting warranty. Vehicle is a 2022 Kia Sportage EX, only 60,000 miles on it. Still waiting on official denial letter, but this issue was prevalent in previous models of Sportage vehicles from KIA. I'm thankful I was able to maneuver safely to the shoulder of a busy highway during dark hours, I could have been killed if a vehicle hit me from behind with how suddenly the vehicle's speed dropped, almost coming to a complete stop.
Mfg Campaign: 11517522
Recall Date: Apr 17, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The car turns off while driving. This is happened four times the first time. Kia told me in Berkeley nothing was wrong. The car started back up bring it back. If it happens again it happened again. They have had the car for over a month. The car will not start. It has not been looked at and told me that there’s other cars it’s been there for over a month. I wouldn’t be so mad my daughters on Chemo I have to have a car that’s reliable to get her there and a dealership that cares this is scary could’ve killed us.
Corrective Action:
The car turns off while driving. This is happened four times the first time. Kia told me in Berkeley nothing was wrong. The car started back up bring it back. If it happens again it happened again. They have had the car for over a month. The car will not start. It has not been looked at and told me that there’s other cars it’s been there for over a month. I wouldn’t be so mad my daughters on Chemo I have to have a car that’s reliable to get her there and a dealership that cares this is scary could’ve killed us.
Additional Notes:
The car turns off while driving. This is happened four times the first time. Kia told me in Berkeley nothing was wrong. The car started back up bring it back. If it happens again it happened again. They have had the car for over a month. The car will not start. It has not been looked at and told me that there’s other cars it’s been there for over a month. I wouldn’t be so mad my daughters on Chemo I have to have a car that’s reliable to get her there and a dealership that cares this is scary could’ve killed us.
Mfg Campaign: 11515225
Recall Date: Apr 3, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car turns off while driving. This is happened four times the first time. Kia told me in Berkeley nothing was wrong. The car started back up bring it back. If it happens again it happened again. They have had the car for over a month. The car will not start. It has not been looked at and told me that there’s other cars it’s been there for over a month. I wouldn’t be so mad my daughters on Chemo I have to have a car that’s reliable to get her there and a dealership that cares this is scary could’ve killed us.
Corrective Action:
The car turns off while driving. This is happened four times the first time. Kia told me in Berkeley nothing was wrong. The car started back up bring it back. If it happens again it happened again. They have had the car for over a month. The car will not start. It has not been looked at and told me that there’s other cars it’s been there for over a month. I wouldn’t be so mad my daughters on Chemo I have to have a car that’s reliable to get her there and a dealership that cares this is scary could’ve killed us.
Additional Notes:
The car turns off while driving. This is happened four times the first time. Kia told me in Berkeley nothing was wrong. The car started back up bring it back. If it happens again it happened again. They have had the car for over a month. The car will not start. It has not been looked at and told me that there’s other cars it’s been there for over a month. I wouldn’t be so mad my daughters on Chemo I have to have a car that’s reliable to get her there and a dealership that cares this is scary could’ve killed us.
Mfg Campaign: 11515225
Recall Date: Apr 3, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My vehicle starting shaking while idling, check engine light came on. Turned car off and went to restart with push button start vehicle just kept cranking for a min and wouldn’t start, stopped it and tried again after a min of cranking it started, went to drive had no pick up speed, ROM’s where all over the place. Transmission feels funny while driving like the car doesn’t want to go or shift gears. Electrical components in vehicle touch screen LCDscreen goes black and can’t get it to go back on, turn car off and still doesn’t come back on, forward collision goes off when nothing around and starts braking, warning light for back passenger tail light goes on and tail light works fine. Tried to get into the dealer but they have no loaner vehicles or appts for a couple weeks.
Corrective Action:
My vehicle starting shaking while idling, check engine light came on. Turned car off and went to restart with push button start vehicle just kept cranking for a min and wouldn’t start, stopped it and tried again after a min of cranking it started, went to drive had no pick up speed, ROM’s where all over the place. Transmission feels funny while driving like the car doesn’t want to go or shift gears. Electrical components in vehicle touch screen LCDscreen goes black and can’t get it to go back on, turn car off and still doesn’t come back on, forward collision goes off when nothing around and starts braking, warning light for back passenger tail light goes on and tail light works fine. Tried to get into the dealer but they have no loaner vehicles or appts for a couple weeks.
Additional Notes:
My vehicle starting shaking while idling, check engine light came on. Turned car off and went to restart with push button start vehicle just kept cranking for a min and wouldn’t start, stopped it and tried again after a min of cranking it started, went to drive had no pick up speed, ROM’s where all over the place. Transmission feels funny while driving like the car doesn’t want to go or shift gears. Electrical components in vehicle touch screen LCDscreen goes black and can’t get it to go back on, turn car off and still doesn’t come back on, forward collision goes off when nothing around and starts braking, warning light for back passenger tail light goes on and tail light works fine. Tried to get into the dealer but they have no loaner vehicles or appts for a couple weeks.
Mfg Campaign: 11512360
Recall Date: Mar 17, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My vehicle starting shaking while idling, check engine light came on. Turned car off and went to restart with push button start vehicle just kept cranking for a min and wouldn’t start, stopped it and tried again after a min of cranking it started, went to drive had no pick up speed, ROM’s where all over the place. Transmission feels funny while driving like the car doesn’t want to go or shift gears. Electrical components in vehicle touch screen LCDscreen goes black and can’t get it to go back on, turn car off and still doesn’t come back on, forward collision goes off when nothing around and starts braking, warning light for back passenger tail light goes on and tail light works fine. Tried to get into the dealer but they have no loaner vehicles or appts for a couple weeks.
Corrective Action:
My vehicle starting shaking while idling, check engine light came on. Turned car off and went to restart with push button start vehicle just kept cranking for a min and wouldn’t start, stopped it and tried again after a min of cranking it started, went to drive had no pick up speed, ROM’s where all over the place. Transmission feels funny while driving like the car doesn’t want to go or shift gears. Electrical components in vehicle touch screen LCDscreen goes black and can’t get it to go back on, turn car off and still doesn’t come back on, forward collision goes off when nothing around and starts braking, warning light for back passenger tail light goes on and tail light works fine. Tried to get into the dealer but they have no loaner vehicles or appts for a couple weeks.
Additional Notes:
My vehicle starting shaking while idling, check engine light came on. Turned car off and went to restart with push button start vehicle just kept cranking for a min and wouldn’t start, stopped it and tried again after a min of cranking it started, went to drive had no pick up speed, ROM’s where all over the place. Transmission feels funny while driving like the car doesn’t want to go or shift gears. Electrical components in vehicle touch screen LCDscreen goes black and can’t get it to go back on, turn car off and still doesn’t come back on, forward collision goes off when nothing around and starts braking, warning light for back passenger tail light goes on and tail light works fine. Tried to get into the dealer but they have no loaner vehicles or appts for a couple weeks.
Mfg Campaign: 11512360
Recall Date: Mar 17, 2023
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
My vehicle starting shaking while idling, check engine light came on. Turned car off and went to restart with push button start vehicle just kept cranking for a min and wouldn’t start, stopped it and tried again after a min of cranking it started, went to drive had no pick up speed, ROM’s where all over the place. Transmission feels funny while driving like the car doesn’t want to go or shift gears. Electrical components in vehicle touch screen LCDscreen goes black and can’t get it to go back on, turn car off and still doesn’t come back on, forward collision goes off when nothing around and starts braking, warning light for back passenger tail light goes on and tail light works fine. Tried to get into the dealer but they have no loaner vehicles or appts for a couple weeks.
Corrective Action:
My vehicle starting shaking while idling, check engine light came on. Turned car off and went to restart with push button start vehicle just kept cranking for a min and wouldn’t start, stopped it and tried again after a min of cranking it started, went to drive had no pick up speed, ROM’s where all over the place. Transmission feels funny while driving like the car doesn’t want to go or shift gears. Electrical components in vehicle touch screen LCDscreen goes black and can’t get it to go back on, turn car off and still doesn’t come back on, forward collision goes off when nothing around and starts braking, warning light for back passenger tail light goes on and tail light works fine. Tried to get into the dealer but they have no loaner vehicles or appts for a couple weeks.
Additional Notes:
My vehicle starting shaking while idling, check engine light came on. Turned car off and went to restart with push button start vehicle just kept cranking for a min and wouldn’t start, stopped it and tried again after a min of cranking it started, went to drive had no pick up speed, ROM’s where all over the place. Transmission feels funny while driving like the car doesn’t want to go or shift gears. Electrical components in vehicle touch screen LCDscreen goes black and can’t get it to go back on, turn car off and still doesn’t come back on, forward collision goes off when nothing around and starts braking, warning light for back passenger tail light goes on and tail light works fine. Tried to get into the dealer but they have no loaner vehicles or appts for a couple weeks.
Mfg Campaign: 11512360
Recall Date: Mar 17, 2023
Kia America, Inc.
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
I was driving at 65 mph highway speed heading east on Colorado highway 36 when my Sunroof exploded. I pulled off the highway on to the shoulder of the road and looked to see that the sunroof glass on my vehicle had shattered in an upward displacement. Literally looked like the glass was pushed up from the inside. Dry pavement no sign of rocks. This vehicle has 4200 miles on it and this current occurrence comes after a similar shattering of one of my side panel windows after I entered the vehicle in April 2022 and closed the vehicle door. I have purchased multiple vehicles and Kia replaced that window under warranty.
Corrective Action:
I was driving at 65 mph highway speed heading east on Colorado highway 36 when my Sunroof exploded. I pulled off the highway on to the shoulder of the road and looked to see that the sunroof glass on my vehicle had shattered in an upward displacement. Literally looked like the glass was pushed up from the inside. Dry pavement no sign of rocks. This vehicle has 4200 miles on it and this current occurrence comes after a similar shattering of one of my side panel windows after I entered the vehicle in April 2022 and closed the vehicle door. I have purchased multiple vehicles and Kia replaced that window under warranty.
Additional Notes:
I was driving at 65 mph highway speed heading east on Colorado highway 36 when my Sunroof exploded. I pulled off the highway on to the shoulder of the road and looked to see that the sunroof glass on my vehicle had shattered in an upward displacement. Literally looked like the glass was pushed up from the inside. Dry pavement no sign of rocks. This vehicle has 4200 miles on it and this current occurrence comes after a similar shattering of one of my side panel windows after I entered the vehicle in April 2022 and closed the vehicle door. I have purchased multiple vehicles and Kia replaced that window under warranty.
Mfg Campaign: 11505828
Recall Date: Feb 6, 2023
Kia America, Inc.
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The glass between the windshield and sunroof shattered it looks like it exploded from the inside. There are three lines going across ans then mini shattering inside. I was not in any accident and the vehicle was not hit by any flying objects or debris. There are similar accounts of this happening to other Kia vehicles, for some reason the tempered glass is cracking either heat or cold not sure. There is no impact point on the vehicle to say it was hot by a rock or anything just tiny shattered glass. Kia is not trying to remedy the issue at all.
Corrective Action:
The glass between the windshield and sunroof shattered it looks like it exploded from the inside. There are three lines going across ans then mini shattering inside. I was not in any accident and the vehicle was not hit by any flying objects or debris. There are similar accounts of this happening to other Kia vehicles, for some reason the tempered glass is cracking either heat or cold not sure. There is no impact point on the vehicle to say it was hot by a rock or anything just tiny shattered glass. Kia is not trying to remedy the issue at all.
Additional Notes:
The glass between the windshield and sunroof shattered it looks like it exploded from the inside. There are three lines going across ans then mini shattering inside. I was not in any accident and the vehicle was not hit by any flying objects or debris. There are similar accounts of this happening to other Kia vehicles, for some reason the tempered glass is cracking either heat or cold not sure. There is no impact point on the vehicle to say it was hot by a rock or anything just tiny shattered glass. Kia is not trying to remedy the issue at all.
Mfg Campaign: 11505680
Recall Date: Feb 5, 2023
Kia America, Inc.
Defect Description:
TRAILER HITCHES
Potential Consequences:
The contact owns a 2022 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11498687
Recall Date: Dec 23, 2022
Kia America, Inc.
Defect Description:
TRAILER HITCHES
Potential Consequences:
The contact owns a 2022 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11496308
Recall Date: Dec 6, 2022
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
Vehicle Stolen:. This particular vehicle is known nationwide to be an easy target for theifs. I am stuck in a lease that I don't want to be in anymore due to someone already stealing it
Corrective Action:
Vehicle Stolen:. This particular vehicle is known nationwide to be an easy target for theifs. I am stuck in a lease that I don't want to be in anymore due to someone already stealing it
Additional Notes:
Vehicle Stolen:. This particular vehicle is known nationwide to be an easy target for theifs. I am stuck in a lease that I don't want to be in anymore due to someone already stealing it
Mfg Campaign: 11482669
Recall Date: Sep 2, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Kia Sportage. The contact stated while the vehicle was parked, the vehicle caught on fire without warning. The side of the contact's home also caught on fire. The vehicle was not diagnosed. The fire department was able to extinguish the fire. A fire report was filed. The fire inspector stated that the fire was started from under the hood of the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 5,000.
Corrective Action:
The contact owns a 2022 Kia Sportage. The contact stated while the vehicle was parked, the vehicle caught on fire without warning. The side of the contact's home also caught on fire. The vehicle was not diagnosed. The fire department was able to extinguish the fire. A fire report was filed. The fire inspector stated that the fire was started from under the hood of the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 5,000.
Additional Notes:
The contact owns a 2022 Kia Sportage. The contact stated while the vehicle was parked, the vehicle caught on fire without warning. The side of the contact's home also caught on fire. The vehicle was not diagnosed. The fire department was able to extinguish the fire. A fire report was filed. The fire inspector stated that the fire was started from under the hood of the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 5,000.
Mfg Campaign: 11468689
Recall Date: Jun 10, 2022
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Engine will not start consistently. Will take two to four attempts to start, and engine will sputter when it finally does catch and start. Electrical equipment not affected (battery inspected twice). The car will also randomly jerk and/or speed up when driving.
Corrective Action:
Engine will not start consistently. Will take two to four attempts to start, and engine will sputter when it finally does catch and start. Electrical equipment not affected (battery inspected twice). The car will also randomly jerk and/or speed up when driving.
Additional Notes:
Engine will not start consistently. Will take two to four attempts to start, and engine will sputter when it finally does catch and start. Electrical equipment not affected (battery inspected twice). The car will also randomly jerk and/or speed up when driving.
Mfg Campaign: 11460241
Recall Date: Apr 9, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine will not start consistently. Will take two to four attempts to start, and engine will sputter when it finally does catch and start. Electrical equipment not affected (battery inspected twice). The car will also randomly jerk and/or speed up when driving.
Corrective Action:
Engine will not start consistently. Will take two to four attempts to start, and engine will sputter when it finally does catch and start. Electrical equipment not affected (battery inspected twice). The car will also randomly jerk and/or speed up when driving.
Additional Notes:
Engine will not start consistently. Will take two to four attempts to start, and engine will sputter when it finally does catch and start. Electrical equipment not affected (battery inspected twice). The car will also randomly jerk and/or speed up when driving.
Mfg Campaign: 11460241
Recall Date: Apr 9, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER:SENSOR/SENDING UNIT
Potential Consequences:
The contact owns a 2022 Kia Sportage LX. The contact stated while driving approximately 35 MPH to get onto the highway, the contact accelerated; however, the driver in front of her stopped abruptly. The contact crashed into the rear end of the driver in front. The forward collision sensor warning light did not illuminate on the instrument panel. The air bags did not deploy. The vehicle did not have to be towed. There was a police report filed. There was no injury or medical reports. The vehicle was taken to a local mechanic to be repaired for the autobody damages only, not the forward collision sensor failure. The vehicle was drivable and not destroyed. The approximate failure mileage was 4800.
Corrective Action:
The contact owns a 2022 Kia Sportage LX. The contact stated while driving approximately 35 MPH to get onto the highway, the contact accelerated; however, the driver in front of her stopped abruptly. The contact crashed into the rear end of the driver in front. The forward collision sensor warning light did not illuminate on the instrument panel. The air bags did not deploy. The vehicle did not have to be towed. There was a police report filed. There was no injury or medical reports. The vehicle was taken to a local mechanic to be repaired for the autobody damages only, not the forward collision sensor failure. The vehicle was drivable and not destroyed. The approximate failure mileage was 4800.
Additional Notes:
The contact owns a 2022 Kia Sportage LX. The contact stated while driving approximately 35 MPH to get onto the highway, the contact accelerated; however, the driver in front of her stopped abruptly. The contact crashed into the rear end of the driver in front. The forward collision sensor warning light did not illuminate on the instrument panel. The air bags did not deploy. The vehicle did not have to be towed. There was a police report filed. There was no injury or medical reports. The vehicle was taken to a local mechanic to be repaired for the autobody damages only, not the forward collision sensor failure. The vehicle was drivable and not destroyed. The approximate failure mileage was 4800.
Mfg Campaign: 11459753
Recall Date: Apr 5, 2022
Kia America, Inc.
Defect Description:
SEATS
Potential Consequences:
The vehicle was purchased new from the dealer in May 2021. Parked in the driveway and while attempting to adjust the seat height manually, the lever snapped off locking the seat height into its last position. The lever and its "teeth" are made of plastic which appears obviously and ultimately designed to fail. This could be a potential safety issue if the driver attempts to adjust the seat height while the vehicle is in motion. Has the problem been reproduced or confirmed by a dealer or independent service center? NO; the dealer will be notified tomorrow. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO; the dealer will be notified tomorrow. Were there any warning lamps, messages or other symptoms of the problem prior to the failure? NO; the dealer will be notified tomorrow.
Corrective Action:
The vehicle was purchased new from the dealer in May 2021. Parked in the driveway and while attempting to adjust the seat height manually, the lever snapped off locking the seat height into its last position. The lever and its "teeth" are made of plastic which appears obviously and ultimately designed to fail. This could be a potential safety issue if the driver attempts to adjust the seat height while the vehicle is in motion. Has the problem been reproduced or confirmed by a dealer or independent service center? NO; the dealer will be notified tomorrow. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO; the dealer will be notified tomorrow. Were there any warning lamps, messages or other symptoms of the problem prior to the failure? NO; the dealer will be notified tomorrow.
Additional Notes:
The vehicle was purchased new from the dealer in May 2021. Parked in the driveway and while attempting to adjust the seat height manually, the lever snapped off locking the seat height into its last position. The lever and its "teeth" are made of plastic which appears obviously and ultimately designed to fail. This could be a potential safety issue if the driver attempts to adjust the seat height while the vehicle is in motion. Has the problem been reproduced or confirmed by a dealer or independent service center? NO; the dealer will be notified tomorrow. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO; the dealer will be notified tomorrow. Were there any warning lamps, messages or other symptoms of the problem prior to the failure? NO; the dealer will be notified tomorrow.
Mfg Campaign: 11456991
Recall Date: Mar 16, 2022
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The component on the Kia 2022 Sportage LX called the Forward Collision Warning failed to come on during an accident. This car is available for inspection upon request. My safety and the driver in the car in front of me were put at risk. We were both wearing our seat belts and did not suffer any health issues, but for the future of all drivers, this failed warning system should be recalled. The dealer will not confirm the problem, but the autobody company that repaired the damage confirms that there are no proper parts to confirm this system appropriately. This model only has a camera that sits behind the rearview mirror area. It has gone off two times since the accident where it states that the system is disengaged even though it is turned on. The police only viewed the damage and stated the car was driveable. The insurance company viewed the damage and gave compensation to have it fixed. The autobody company repaired the damage but was concerned about the system failure. I reported it and discussed it with the consumer relations person for the dealership. I also spoke with the general manager of the dealership. They said I would have to make the complaint to Kia. They would not give me an appropriate trade-in value for another safer vehicle. There were not any warning lamps, sounds or messages that went off before the impact occurred.
Corrective Action:
The component on the Kia 2022 Sportage LX called the Forward Collision Warning failed to come on during an accident. This car is available for inspection upon request. My safety and the driver in the car in front of me were put at risk. We were both wearing our seat belts and did not suffer any health issues, but for the future of all drivers, this failed warning system should be recalled. The dealer will not confirm the problem, but the autobody company that repaired the damage confirms that there are no proper parts to confirm this system appropriately. This model only has a camera that sits behind the rearview mirror area. It has gone off two times since the accident where it states that the system is disengaged even though it is turned on. The police only viewed the damage and stated the car was driveable. The insurance company viewed the damage and gave compensation to have it fixed. The autobody company repaired the damage but was concerned about the system failure. I reported it and discussed it with the consumer relations person for the dealership. I also spoke with the general manager of the dealership. They said I would have to make the complaint to Kia. They would not give me an appropriate trade-in value for another safer vehicle. There were not any warning lamps, sounds or messages that went off before the impact occurred.
Additional Notes:
The component on the Kia 2022 Sportage LX called the Forward Collision Warning failed to come on during an accident. This car is available for inspection upon request. My safety and the driver in the car in front of me were put at risk. We were both wearing our seat belts and did not suffer any health issues, but for the future of all drivers, this failed warning system should be recalled. The dealer will not confirm the problem, but the autobody company that repaired the damage confirms that there are no proper parts to confirm this system appropriately. This model only has a camera that sits behind the rearview mirror area. It has gone off two times since the accident where it states that the system is disengaged even though it is turned on. The police only viewed the damage and stated the car was driveable. The insurance company viewed the damage and gave compensation to have it fixed. The autobody company repaired the damage but was concerned about the system failure. I reported it and discussed it with the consumer relations person for the dealership. I also spoke with the general manager of the dealership. They said I would have to make the complaint to Kia. They would not give me an appropriate trade-in value for another safer vehicle. There were not any warning lamps, sounds or messages that went off before the impact occurred.
Mfg Campaign: 11456423
Recall Date: Mar 12, 2022
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
My mother was in a car accident where another driver was not paying attention and t-boned her passenger side, doing about 55+ mph. My mother's vehicle, the Kia, had just begun travelling through an intersection (~10-15 mph) when the crash occurred. The Kia was hit so hard that it rolled 2-3 times before coming to a complete stop. She survived with a few fractured bones, thankfully, but the steering wheel airbag DID NOT DEPLOY! Every other airbag (driver side, passenger side, rear side) deployed, but not one of the most important ones. We're not sure if her injuries would have been lessened with that airbag or not, but the car was totaled out by insurance. There were no warning lights or symptoms prior to the crash.
Corrective Action:
My mother was in a car accident where another driver was not paying attention and t-boned her passenger side, doing about 55+ mph. My mother's vehicle, the Kia, had just begun travelling through an intersection (~10-15 mph) when the crash occurred. The Kia was hit so hard that it rolled 2-3 times before coming to a complete stop. She survived with a few fractured bones, thankfully, but the steering wheel airbag DID NOT DEPLOY! Every other airbag (driver side, passenger side, rear side) deployed, but not one of the most important ones. We're not sure if her injuries would have been lessened with that airbag or not, but the car was totaled out by insurance. There were no warning lights or symptoms prior to the crash.
Additional Notes:
My mother was in a car accident where another driver was not paying attention and t-boned her passenger side, doing about 55+ mph. My mother's vehicle, the Kia, had just begun travelling through an intersection (~10-15 mph) when the crash occurred. The Kia was hit so hard that it rolled 2-3 times before coming to a complete stop. She survived with a few fractured bones, thankfully, but the steering wheel airbag DID NOT DEPLOY! Every other airbag (driver side, passenger side, rear side) deployed, but not one of the most important ones. We're not sure if her injuries would have been lessened with that airbag or not, but the car was totaled out by insurance. There were no warning lights or symptoms prior to the crash.
Mfg Campaign: 11453949
Recall Date: Feb 24, 2022
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was involved in a highway forward collision accident and the emergency braking, alert, and air bags never went off.
Corrective Action:
I was involved in a highway forward collision accident and the emergency braking, alert, and air bags never went off.
Additional Notes:
I was involved in a highway forward collision accident and the emergency braking, alert, and air bags never went off.
Mfg Campaign: 11446787
Recall Date: Jan 9, 2022
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was involved in a highway forward collision accident and the emergency braking, alert, and air bags never went off.
Corrective Action:
I was involved in a highway forward collision accident and the emergency braking, alert, and air bags never went off.
Additional Notes:
I was involved in a highway forward collision accident and the emergency braking, alert, and air bags never went off.
Mfg Campaign: 11446787
Recall Date: Jan 9, 2022
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