KIA SPORTAGE 2023

Complete listing of complaints and recalls for this vehicle

254
Complaints
16
Recalls

Complaints & Recalls

254 Complaints 16 Recalls

Official Safety Recalls - Important!

16 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Kia America, Inc.
NHTSA Campaign: 24V025000 SAFETY RECALL
101K Vehicles Affected
Recall Date: Jan 18, 2024
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2023-2024 Sportage and 2022-2024 Carnival vehicles. The roof molding may loosen and detach.

Potential Risk:
A detached roof molding can create a road hazard for other vehicles, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the roof molding and replace or secure it as necessary, free of charge. Owner notification letters were mailed March 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC292.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC292
Notice Date: Mar 15, 2024
Recall Date: Jan 18, 2024
Kia America, Inc.
NHTSA Campaign: 23V531000 SAFETY RECALL
39.8K Vehicles Affected
Recall Date: Jul 31, 2023
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.

Potential Risk:
An electric oil pump assembly that overheats increases the risk of a vehicle fire.
FREE Recall Solution:
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC275.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC275
Notice Date: Sep 28, 2023
Recall Date: Jul 31, 2023
Kia America, Inc.
NHTSA Campaign: 23V410000 SAFETY RECALL
98.9K Vehicles Affected
Recall Date: Jun 7, 2023
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2023 Sportage vehicles. The brake booster diaphragm may become misaligned and cause an internal vacuum leak, which can result in a loss of power brake assist.

Potential Risk:
A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the brake booster as necessary, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC272.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC272
Notice Date: Jul 21, 2023
Recall Date: Jun 7, 2023
Kia America, Inc.
NHTSA Campaign: 23V298000 SAFETY RECALL
108.9K Vehicles Affected
Recall Date: Apr 26, 2023
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.The instrument cluster may fail to display any information when the vehicle is started.As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."

Potential Risk:
A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC270
Notice Date: May 26, 2023
Recall Date: Apr 26, 2023
Kia America, Inc.
NHTSA Campaign: 22V878000 SAFETY RECALL
76.9K Vehicles Affected
Recall Date: Nov 28, 2022
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2023 Sportage vehicles. The side curtain air bags may have been twisted during installation.

Potential Risk:
A twisted air bag can deploy improperly, increasing the risk of injury.
FREE Recall Solution:
Dealers will inspect and reinstall the side curtain air bags as necessary, free of charge. Owner notification letters were mailed December 28, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC257.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC257
Notice Date: Dec 28, 2022
Recall Date: Nov 28, 2022
Kia America, Inc.
NHTSA Campaign: 22V651000 SAFETY RECALL
19.7K Vehicles Affected
Recall Date: Aug 29, 2022
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2023 Sportage vehicles. The alternator battery positive terminal nut may loosen, which can result in an engine stall or an electrical surge.

Potential Risk:
An engine stall increases the risk of a crash, and an electrical surge increases the risk of a fire.
FREE Recall Solution:
Dealers will inspect and tighten the alternator battery positive terminal nut, as necessary, free of charge. Owner notification letters were mailed September 23, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC248.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC248
Notice Date: Sep 23, 2022
Recall Date: Aug 29, 2022

Consumer Complaints

254 Complaints
Kia America, Inc.
Campaign: 11584423 Other
Apr 22, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Moonroof exploded while I was driving.

Corrective Action:

Moonroof exploded while I was driving.

Additional Notes:

Moonroof exploded while I was driving.

Manufacturer: KIA
Mfg Campaign: 11584423
Notice Date: Apr 22, 2024
Recall Date: Apr 22, 2024
Kia America, Inc.
Campaign: 11584278 Other
Apr 21, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

When on a cruise control it started accelerating on its own to an extremely high speed. Happened a few time to me. Clears only if you restart the vehicle. Scary. I have a video to proof, it won’t let me attach the video. I know that some other people had experience same, I seen comments on Facebook group for Kia sportage hybrid 2023. I filed under lemon law for this vehicle for a different reason in June 2023. But manufacturer still haven’t gave me a comparable vehicle and I have to drive this death trap.

Corrective Action:

When on a cruise control it started accelerating on its own to an extremely high speed. Happened a few time to me. Clears only if you restart the vehicle. Scary. I have a video to proof, it won’t let me attach the video. I know that some other people had experience same, I seen comments on Facebook group for Kia sportage hybrid 2023. I filed under lemon law for this vehicle for a different reason in June 2023. But manufacturer still haven’t gave me a comparable vehicle and I have to drive this death trap.

Additional Notes:

When on a cruise control it started accelerating on its own to an extremely high speed. Happened a few time to me. Clears only if you restart the vehicle. Scary. I have a video to proof, it won’t let me attach the video. I know that some other people had experience same, I seen comments on Facebook group for Kia sportage hybrid 2023. I filed under lemon law for this vehicle for a different reason in June 2023. But manufacturer still haven’t gave me a comparable vehicle and I have to drive this death trap.

Manufacturer: KIA
Mfg Campaign: 11584278
Notice Date: Apr 21, 2024
Recall Date: Apr 21, 2024
Kia America, Inc.
Campaign: 11584278 Other
Apr 21, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

When on a cruise control it started accelerating on its own to an extremely high speed. Happened a few time to me. Clears only if you restart the vehicle. Scary. I have a video to proof, it won’t let me attach the video. I know that some other people had experience same, I seen comments on Facebook group for Kia sportage hybrid 2023. I filed under lemon law for this vehicle for a different reason in June 2023. But manufacturer still haven’t gave me a comparable vehicle and I have to drive this death trap.

Corrective Action:

When on a cruise control it started accelerating on its own to an extremely high speed. Happened a few time to me. Clears only if you restart the vehicle. Scary. I have a video to proof, it won’t let me attach the video. I know that some other people had experience same, I seen comments on Facebook group for Kia sportage hybrid 2023. I filed under lemon law for this vehicle for a different reason in June 2023. But manufacturer still haven’t gave me a comparable vehicle and I have to drive this death trap.

Additional Notes:

When on a cruise control it started accelerating on its own to an extremely high speed. Happened a few time to me. Clears only if you restart the vehicle. Scary. I have a video to proof, it won’t let me attach the video. I know that some other people had experience same, I seen comments on Facebook group for Kia sportage hybrid 2023. I filed under lemon law for this vehicle for a different reason in June 2023. But manufacturer still haven’t gave me a comparable vehicle and I have to drive this death trap.

Manufacturer: KIA
Mfg Campaign: 11584278
Notice Date: Apr 21, 2024
Recall Date: Apr 21, 2024
Kia America, Inc.
Campaign: 11583915 Other
Apr 18, 2024
Defect Description:

ENGINE

Potential Consequences:

Engine failure problem. Also, windshield just cracked for no reason and continously spreading

Corrective Action:

Engine failure problem. Also, windshield just cracked for no reason and continously spreading

Additional Notes:

Engine failure problem. Also, windshield just cracked for no reason and continously spreading

Manufacturer: KIA
Mfg Campaign: 11583915
Notice Date: Apr 18, 2024
Recall Date: Apr 18, 2024
Kia America, Inc.
Campaign: 11583915 Other
Apr 18, 2024
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Engine failure problem. Also, windshield just cracked for no reason and continously spreading

Corrective Action:

Engine failure problem. Also, windshield just cracked for no reason and continously spreading

Additional Notes:

Engine failure problem. Also, windshield just cracked for no reason and continously spreading

Manufacturer: KIA
Mfg Campaign: 11583915
Notice Date: Apr 18, 2024
Recall Date: Apr 18, 2024
Kia America, Inc.
Campaign: 11583200 Other
Apr 15, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I had an incident happen in September 2023. As usual, I parked my car in Reverse (R), and after that, I shifted it into Park (P). Then, I released the brake, and the car unexpectedly reversed, resulting in an incident where my bumper got dented. Later, I found out that others had experienced the same problem. I'm confused whether it was due to the brake or shifting into Park. They told me there is a brake booster problem as well. However, I'm puzzled as to how it happened since there's been a recall for other models in the same family group as my KIA. Since that day, I've been following up with KIA, but they are asking for a police report and insurance information. I'm still driving the car in the same condition until they repair it, and they have only replaced the brake booster. This incident marks the second time my brake booster has needed repair. Thanks.

Corrective Action:

I had an incident happen in September 2023. As usual, I parked my car in Reverse (R), and after that, I shifted it into Park (P). Then, I released the brake, and the car unexpectedly reversed, resulting in an incident where my bumper got dented. Later, I found out that others had experienced the same problem. I'm confused whether it was due to the brake or shifting into Park. They told me there is a brake booster problem as well. However, I'm puzzled as to how it happened since there's been a recall for other models in the same family group as my KIA. Since that day, I've been following up with KIA, but they are asking for a police report and insurance information. I'm still driving the car in the same condition until they repair it, and they have only replaced the brake booster. This incident marks the second time my brake booster has needed repair. Thanks.

Additional Notes:

I had an incident happen in September 2023. As usual, I parked my car in Reverse (R), and after that, I shifted it into Park (P). Then, I released the brake, and the car unexpectedly reversed, resulting in an incident where my bumper got dented. Later, I found out that others had experienced the same problem. I'm confused whether it was due to the brake or shifting into Park. They told me there is a brake booster problem as well. However, I'm puzzled as to how it happened since there's been a recall for other models in the same family group as my KIA. Since that day, I've been following up with KIA, but they are asking for a police report and insurance information. I'm still driving the car in the same condition until they repair it, and they have only replaced the brake booster. This incident marks the second time my brake booster has needed repair. Thanks.

Manufacturer: KIA
Mfg Campaign: 11583200
Notice Date: Apr 15, 2024
Recall Date: Apr 15, 2024
Kia America, Inc.
Campaign: 11582655 Other
Apr 12, 2024
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

The front windshield glass is very brittle compared to any other vehicle glass. This allows for frequent chips and cracks that are very costly to repair/replace.

Corrective Action:

The front windshield glass is very brittle compared to any other vehicle glass. This allows for frequent chips and cracks that are very costly to repair/replace.

Additional Notes:

The front windshield glass is very brittle compared to any other vehicle glass. This allows for frequent chips and cracks that are very costly to repair/replace.

Manufacturer: KIA
Mfg Campaign: 11582655
Notice Date: Apr 12, 2024
Recall Date: Apr 12, 2024
Kia America, Inc.
Campaign: 11582489 Other
Apr 11, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

fallaron los frenos

Corrective Action:

fallaron los frenos

Additional Notes:

fallaron los frenos

Manufacturer: KIA
Mfg Campaign: 11582489
Notice Date: Apr 11, 2024
Recall Date: Apr 11, 2024
Kia America, Inc.
Campaign: 11578360 Other
Mar 19, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Experience vibration/pulsation when braking creating poor braking ability, increased braking distance,potential loss of control. Dealer replaced original front rotors and brake pads at approximately 12000 miles. Now at 23000, the condition exists again. I believe there is a material or design issue causing premature brake wear and pulsation causing an unsafe condition.

Corrective Action:

Experience vibration/pulsation when braking creating poor braking ability, increased braking distance,potential loss of control. Dealer replaced original front rotors and brake pads at approximately 12000 miles. Now at 23000, the condition exists again. I believe there is a material or design issue causing premature brake wear and pulsation causing an unsafe condition.

Additional Notes:

Experience vibration/pulsation when braking creating poor braking ability, increased braking distance,potential loss of control. Dealer replaced original front rotors and brake pads at approximately 12000 miles. Now at 23000, the condition exists again. I believe there is a material or design issue causing premature brake wear and pulsation causing an unsafe condition.

Manufacturer: KIA
Mfg Campaign: 11578360
Notice Date: Mar 19, 2024
Recall Date: Mar 19, 2024
Kia America, Inc.
Campaign: 11571802 Other
Feb 14, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

God Morning For the past several months my computer screen flickers back and forth while driving. cuts off then on off then on. We have tried to get the dealership to see the problem but while with them it doesnt happen until afterwards. Need some help before we take the next steps with Kia

Corrective Action:

God Morning For the past several months my computer screen flickers back and forth while driving. cuts off then on off then on. We have tried to get the dealership to see the problem but while with them it doesnt happen until afterwards. Need some help before we take the next steps with Kia

Additional Notes:

God Morning For the past several months my computer screen flickers back and forth while driving. cuts off then on off then on. We have tried to get the dealership to see the problem but while with them it doesnt happen until afterwards. Need some help before we take the next steps with Kia

Manufacturer: KIA
Mfg Campaign: 11571802
Notice Date: Feb 14, 2024
Recall Date: Feb 14, 2024
Kia America, Inc.
Campaign: 11571802 Other
Feb 14, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

God Morning For the past several months my computer screen flickers back and forth while driving. cuts off then on off then on. We have tried to get the dealership to see the problem but while with them it doesnt happen until afterwards. Need some help before we take the next steps with Kia

Corrective Action:

God Morning For the past several months my computer screen flickers back and forth while driving. cuts off then on off then on. We have tried to get the dealership to see the problem but while with them it doesnt happen until afterwards. Need some help before we take the next steps with Kia

Additional Notes:

God Morning For the past several months my computer screen flickers back and forth while driving. cuts off then on off then on. We have tried to get the dealership to see the problem but while with them it doesnt happen until afterwards. Need some help before we take the next steps with Kia

Manufacturer: KIA
Mfg Campaign: 11571802
Notice Date: Feb 14, 2024
Recall Date: Feb 14, 2024
Kia America, Inc.
Campaign: 11571093 Other
Feb 9, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The front passenger window will periodically fail to operate. We took the Sportage to the dealership for repairs and they attempted to fix the problem, but failed. They tried to reproduce the problem on other 2023 Kia Sportages in the lot and duplicated the problem on them. Apparently, Kia Corporate has not addressed this issue, or has failed to find a solution with an accompanying recall. These are safety and property damageable risks. When the window is down and unable to go back up into a closed position, anyone could easily gain entry to vandalize or assault the occupants. Likewise, failures in raising the window will lead to property damage in rainy or snowy conditions. Our Kia dealership is returning the Sportage back to us at this point because they can not figure out a solution and they don't have any more alternatives to pursue at this time.

Corrective Action:

The front passenger window will periodically fail to operate. We took the Sportage to the dealership for repairs and they attempted to fix the problem, but failed. They tried to reproduce the problem on other 2023 Kia Sportages in the lot and duplicated the problem on them. Apparently, Kia Corporate has not addressed this issue, or has failed to find a solution with an accompanying recall. These are safety and property damageable risks. When the window is down and unable to go back up into a closed position, anyone could easily gain entry to vandalize or assault the occupants. Likewise, failures in raising the window will lead to property damage in rainy or snowy conditions. Our Kia dealership is returning the Sportage back to us at this point because they can not figure out a solution and they don't have any more alternatives to pursue at this time.

Additional Notes:

The front passenger window will periodically fail to operate. We took the Sportage to the dealership for repairs and they attempted to fix the problem, but failed. They tried to reproduce the problem on other 2023 Kia Sportages in the lot and duplicated the problem on them. Apparently, Kia Corporate has not addressed this issue, or has failed to find a solution with an accompanying recall. These are safety and property damageable risks. When the window is down and unable to go back up into a closed position, anyone could easily gain entry to vandalize or assault the occupants. Likewise, failures in raising the window will lead to property damage in rainy or snowy conditions. Our Kia dealership is returning the Sportage back to us at this point because they can not figure out a solution and they don't have any more alternatives to pursue at this time.

Manufacturer: KIA
Mfg Campaign: 11571093
Notice Date: Feb 9, 2024
Recall Date: Feb 9, 2024
Kia America, Inc.
Campaign: 11569825 Other
Feb 4, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Transmission slips or hesitates when going from a stop to first gear. When turning left across oncoming traffic it is dangerous. The dealership looked at it and said that they couldn't get it to slip after having it for two days. No codes were thrown and no lights on the dashboard. Only slips occasionally like once a week. Always from a dead stop before going into first gear.

Corrective Action:

Transmission slips or hesitates when going from a stop to first gear. When turning left across oncoming traffic it is dangerous. The dealership looked at it and said that they couldn't get it to slip after having it for two days. No codes were thrown and no lights on the dashboard. Only slips occasionally like once a week. Always from a dead stop before going into first gear.

Additional Notes:

Transmission slips or hesitates when going from a stop to first gear. When turning left across oncoming traffic it is dangerous. The dealership looked at it and said that they couldn't get it to slip after having it for two days. No codes were thrown and no lights on the dashboard. Only slips occasionally like once a week. Always from a dead stop before going into first gear.

Manufacturer: KIA
Mfg Campaign: 11569825
Notice Date: Feb 4, 2024
Recall Date: Feb 4, 2024
Kia America, Inc.
Campaign: 11567418 Other
Jan 24, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle speed control failed to accelerate above 50 MPH. Pushing down on the accelerator would continue to increase RPMs, but instead the car would coast. How was your safety or the safety of others put at risk? This malfunction made it impossible to reach highway speeds, which meant I was traveling 20-25 MPH slower than the rest of traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem persisted for the entire driving session; however, after turning off the car and turning it back on, the problem has not reproduced. A passenger recorded a video of the issue occurring, and the dealer reviewed the video and confirmed that it is definitely a safety hazard, but since the issue was not reproducible, they stated they could not take any action based on Kia's service policies. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by a Kia dealer, but not by any other parties. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Before this problem occurred, the engine Auto-Stop icon appeared amber - which means engine Auto-Stop vehicle conditions were not met so the engine wouldn't automatically shut off at stoplights. This is the only time I've observed this icon appear amber instead of white.

Corrective Action:

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle speed control failed to accelerate above 50 MPH. Pushing down on the accelerator would continue to increase RPMs, but instead the car would coast. How was your safety or the safety of others put at risk? This malfunction made it impossible to reach highway speeds, which meant I was traveling 20-25 MPH slower than the rest of traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem persisted for the entire driving session; however, after turning off the car and turning it back on, the problem has not reproduced. A passenger recorded a video of the issue occurring, and the dealer reviewed the video and confirmed that it is definitely a safety hazard, but since the issue was not reproducible, they stated they could not take any action based on Kia's service policies. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by a Kia dealer, but not by any other parties. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Before this problem occurred, the engine Auto-Stop icon appeared amber - which means engine Auto-Stop vehicle conditions were not met so the engine wouldn't automatically shut off at stoplights. This is the only time I've observed this icon appear amber instead of white.

Additional Notes:

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle speed control failed to accelerate above 50 MPH. Pushing down on the accelerator would continue to increase RPMs, but instead the car would coast. How was your safety or the safety of others put at risk? This malfunction made it impossible to reach highway speeds, which meant I was traveling 20-25 MPH slower than the rest of traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem persisted for the entire driving session; however, after turning off the car and turning it back on, the problem has not reproduced. A passenger recorded a video of the issue occurring, and the dealer reviewed the video and confirmed that it is definitely a safety hazard, but since the issue was not reproducible, they stated they could not take any action based on Kia's service policies. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by a Kia dealer, but not by any other parties. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Before this problem occurred, the engine Auto-Stop icon appeared amber - which means engine Auto-Stop vehicle conditions were not met so the engine wouldn't automatically shut off at stoplights. This is the only time I've observed this icon appear amber instead of white.

Manufacturer: KIA
Mfg Campaign: 11567418
Notice Date: Jan 24, 2024
Recall Date: Jan 24, 2024
Kia America, Inc.
Campaign: 11566597 Other
Jan 19, 2024
Defect Description:

ENGINE

Potential Consequences:

The vehicle was towed to KIA in Mobile AL Engine approximately 25K miles engine had to be replaced manufacturing problem. They did everything to not have to do repairs They said they would but now after I paid they will not pay for my rental promptly they keep making excuses and giving an unreason time frame I will never again buy KIA and I don't think I will ever see that money

Corrective Action:

The vehicle was towed to KIA in Mobile AL Engine approximately 25K miles engine had to be replaced manufacturing problem. They did everything to not have to do repairs They said they would but now after I paid they will not pay for my rental promptly they keep making excuses and giving an unreason time frame I will never again buy KIA and I don't think I will ever see that money

Additional Notes:

The vehicle was towed to KIA in Mobile AL Engine approximately 25K miles engine had to be replaced manufacturing problem. They did everything to not have to do repairs They said they would but now after I paid they will not pay for my rental promptly they keep making excuses and giving an unreason time frame I will never again buy KIA and I don't think I will ever see that money

Manufacturer: KIA
Mfg Campaign: 11566597
Notice Date: Jan 19, 2024
Recall Date: Jan 19, 2024
Kia America, Inc.
Campaign: 11563052 Other
Jan 2, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Car wouldn’t accelerate, could be problem if turning left into traffic. Trip to Florida, 1000 miles, the Engine accelerated by itself, one time the mph was into the 90’s before I got it under control. This happened 3 times on my drive Florida from Indiana

Corrective Action:

Car wouldn’t accelerate, could be problem if turning left into traffic. Trip to Florida, 1000 miles, the Engine accelerated by itself, one time the mph was into the 90’s before I got it under control. This happened 3 times on my drive Florida from Indiana

Additional Notes:

Car wouldn’t accelerate, could be problem if turning left into traffic. Trip to Florida, 1000 miles, the Engine accelerated by itself, one time the mph was into the 90’s before I got it under control. This happened 3 times on my drive Florida from Indiana

Manufacturer: KIA
Mfg Campaign: 11563052
Notice Date: Jan 2, 2024
Recall Date: Jan 2, 2024
Kia America, Inc.
Campaign: 11563052 Other
Jan 2, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Car wouldn’t accelerate, could be problem if turning left into traffic. Trip to Florida, 1000 miles, the Engine accelerated by itself, one time the mph was into the 90’s before I got it under control. This happened 3 times on my drive Florida from Indiana

Corrective Action:

Car wouldn’t accelerate, could be problem if turning left into traffic. Trip to Florida, 1000 miles, the Engine accelerated by itself, one time the mph was into the 90’s before I got it under control. This happened 3 times on my drive Florida from Indiana

Additional Notes:

Car wouldn’t accelerate, could be problem if turning left into traffic. Trip to Florida, 1000 miles, the Engine accelerated by itself, one time the mph was into the 90’s before I got it under control. This happened 3 times on my drive Florida from Indiana

Manufacturer: KIA
Mfg Campaign: 11563052
Notice Date: Jan 2, 2024
Recall Date: Jan 2, 2024
Kia America, Inc.
Campaign: 11563052 Other
Jan 2, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Car wouldn’t accelerate, could be problem if turning left into traffic. Trip to Florida, 1000 miles, the Engine accelerated by itself, one time the mph was into the 90’s before I got it under control. This happened 3 times on my drive Florida from Indiana

Corrective Action:

Car wouldn’t accelerate, could be problem if turning left into traffic. Trip to Florida, 1000 miles, the Engine accelerated by itself, one time the mph was into the 90’s before I got it under control. This happened 3 times on my drive Florida from Indiana

Additional Notes:

Car wouldn’t accelerate, could be problem if turning left into traffic. Trip to Florida, 1000 miles, the Engine accelerated by itself, one time the mph was into the 90’s before I got it under control. This happened 3 times on my drive Florida from Indiana

Manufacturer: KIA
Mfg Campaign: 11563052
Notice Date: Jan 2, 2024
Recall Date: Jan 2, 2024
Kia America, Inc.
Campaign: 11554571 Other
Nov 10, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I turned on the car and put the car in Reverse and when I let the brake go the car went forward instead of going backward. It does not do this everytime. It just happened once or twice. I believe this is related to another problem I have with the car which is… when I press the start button it sometimes sputters and has a hard time turning on. Lights come on at times. Warning lights come on when the problem is happening but that’s all. I’ve taken the car to Kia and they cannot find the problem since lights and issue is not showing when I go there.

Corrective Action:

I turned on the car and put the car in Reverse and when I let the brake go the car went forward instead of going backward. It does not do this everytime. It just happened once or twice. I believe this is related to another problem I have with the car which is… when I press the start button it sometimes sputters and has a hard time turning on. Lights come on at times. Warning lights come on when the problem is happening but that’s all. I’ve taken the car to Kia and they cannot find the problem since lights and issue is not showing when I go there.

Additional Notes:

I turned on the car and put the car in Reverse and when I let the brake go the car went forward instead of going backward. It does not do this everytime. It just happened once or twice. I believe this is related to another problem I have with the car which is… when I press the start button it sometimes sputters and has a hard time turning on. Lights come on at times. Warning lights come on when the problem is happening but that’s all. I’ve taken the car to Kia and they cannot find the problem since lights and issue is not showing when I go there.

Manufacturer: KIA
Mfg Campaign: 11554571
Notice Date: Nov 10, 2023
Recall Date: Nov 10, 2023
Kia America, Inc.
Campaign: 11554571 Other
Nov 10, 2023
Defect Description:

ENGINE

Potential Consequences:

I turned on the car and put the car in Reverse and when I let the brake go the car went forward instead of going backward. It does not do this everytime. It just happened once or twice. I believe this is related to another problem I have with the car which is… when I press the start button it sometimes sputters and has a hard time turning on. Lights come on at times. Warning lights come on when the problem is happening but that’s all. I’ve taken the car to Kia and they cannot find the problem since lights and issue is not showing when I go there.

Corrective Action:

I turned on the car and put the car in Reverse and when I let the brake go the car went forward instead of going backward. It does not do this everytime. It just happened once or twice. I believe this is related to another problem I have with the car which is… when I press the start button it sometimes sputters and has a hard time turning on. Lights come on at times. Warning lights come on when the problem is happening but that’s all. I’ve taken the car to Kia and they cannot find the problem since lights and issue is not showing when I go there.

Additional Notes:

I turned on the car and put the car in Reverse and when I let the brake go the car went forward instead of going backward. It does not do this everytime. It just happened once or twice. I believe this is related to another problem I have with the car which is… when I press the start button it sometimes sputters and has a hard time turning on. Lights come on at times. Warning lights come on when the problem is happening but that’s all. I’ve taken the car to Kia and they cannot find the problem since lights and issue is not showing when I go there.

Manufacturer: KIA
Mfg Campaign: 11554571
Notice Date: Nov 10, 2023
Recall Date: Nov 10, 2023

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