Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2024 Kia Sportage vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC319
Recall Date: Jun 7, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2023-2024 Sportage and 2022-2024 Carnival vehicles. The roof molding may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC292
Recall Date: Jan 18, 2024
Consumer Complaints
48 ComplaintsKia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Not safety but I couldn't locate the complaint section you supposably have. The front rotors had to be turned with less than 18K miles. They have since been completely replaced twice at my expense and the car is less than 2 years old. Now the rear rotors have issues and it's going to cost me $360 to turn them or $700 to replace them. The dealer says it's either my driving or the weather. I've have literally been driving for 40 years and have never had to replace rotors. As for weather, unless Columbia, MO has some special weather that eats rotors that is not the case either. A parts counter employee told us it was an issue with the axle and that until we find a service tech smart enough to fix it, we'll just keep replacing rotors. He said he worked for Toyota, and they had the same issue. The Kia tech said he had no idea what he was talking about so again, we're paying to replace parts on a less than 2-year-old car and they won't even warranty their repair work. There is obviously something very wrong with this car.
Corrective Action:
Not safety but I couldn't locate the complaint section you supposably have. The front rotors had to be turned with less than 18K miles. They have since been completely replaced twice at my expense and the car is less than 2 years old. Now the rear rotors have issues and it's going to cost me $360 to turn them or $700 to replace them. The dealer says it's either my driving or the weather. I've have literally been driving for 40 years and have never had to replace rotors. As for weather, unless Columbia, MO has some special weather that eats rotors that is not the case either. A parts counter employee told us it was an issue with the axle and that until we find a service tech smart enough to fix it, we'll just keep replacing rotors. He said he worked for Toyota, and they had the same issue. The Kia tech said he had no idea what he was talking about so again, we're paying to replace parts on a less than 2-year-old car and they won't even warranty their repair work. There is obviously something very wrong with this car.
Additional Notes:
Not safety but I couldn't locate the complaint section you supposably have. The front rotors had to be turned with less than 18K miles. They have since been completely replaced twice at my expense and the car is less than 2 years old. Now the rear rotors have issues and it's going to cost me $360 to turn them or $700 to replace them. The dealer says it's either my driving or the weather. I've have literally been driving for 40 years and have never had to replace rotors. As for weather, unless Columbia, MO has some special weather that eats rotors that is not the case either. A parts counter employee told us it was an issue with the axle and that until we find a service tech smart enough to fix it, we'll just keep replacing rotors. He said he worked for Toyota, and they had the same issue. The Kia tech said he had no idea what he was talking about so again, we're paying to replace parts on a less than 2-year-old car and they won't even warranty their repair work. There is obviously something very wrong with this car.
Mfg Campaign: 11675759
Recall Date: Jul 23, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Since day one of my purchase I noticed All warning light turned on and goes off while driving over an hour I thought it was normal as it’s my first Kia so continue to drive and it did same when ever I go on long drive and after 2 months it started vehicle to loose power and I always has to stop and restart the engine. Continued with same issue and all of a sudden it stopped on interstate and this time the car bogged out and engine shut off which was a dangerous situation for my whole family as cars behind would have hit us and cause multiple car collision I called my dealership to add this issue on my appointment for first service so it can be taken care of and I dropped off the car at dealership and after road test they confirmed that yes it has issue where multiple lights comes on and off so they don’t really know what’s causing the issue but will try to change the infotainment screen which they think is the issue might solve it so they kept my car for more than 90days and got my car back with scratches on dash and digital display bit shaky but according to milestones look like they tested if the issue been solved. ????
Corrective Action:
Since day one of my purchase I noticed All warning light turned on and goes off while driving over an hour I thought it was normal as it’s my first Kia so continue to drive and it did same when ever I go on long drive and after 2 months it started vehicle to loose power and I always has to stop and restart the engine. Continued with same issue and all of a sudden it stopped on interstate and this time the car bogged out and engine shut off which was a dangerous situation for my whole family as cars behind would have hit us and cause multiple car collision I called my dealership to add this issue on my appointment for first service so it can be taken care of and I dropped off the car at dealership and after road test they confirmed that yes it has issue where multiple lights comes on and off so they don’t really know what’s causing the issue but will try to change the infotainment screen which they think is the issue might solve it so they kept my car for more than 90days and got my car back with scratches on dash and digital display bit shaky but according to milestones look like they tested if the issue been solved. ????
Additional Notes:
Since day one of my purchase I noticed All warning light turned on and goes off while driving over an hour I thought it was normal as it’s my first Kia so continue to drive and it did same when ever I go on long drive and after 2 months it started vehicle to loose power and I always has to stop and restart the engine. Continued with same issue and all of a sudden it stopped on interstate and this time the car bogged out and engine shut off which was a dangerous situation for my whole family as cars behind would have hit us and cause multiple car collision I called my dealership to add this issue on my appointment for first service so it can be taken care of and I dropped off the car at dealership and after road test they confirmed that yes it has issue where multiple lights comes on and off so they don’t really know what’s causing the issue but will try to change the infotainment screen which they think is the issue might solve it so they kept my car for more than 90days and got my car back with scratches on dash and digital display bit shaky but according to milestones look like they tested if the issue been solved. ????
Mfg Campaign: 11669615
Recall Date: Jun 27, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Since day one of my purchase I noticed All warning light turned on and goes off while driving over an hour I thought it was normal as it’s my first Kia so continue to drive and it did same when ever I go on long drive and after 2 months it started vehicle to loose power and I always has to stop and restart the engine. Continued with same issue and all of a sudden it stopped on interstate and this time the car bogged out and engine shut off which was a dangerous situation for my whole family as cars behind would have hit us and cause multiple car collision I called my dealership to add this issue on my appointment for first service so it can be taken care of and I dropped off the car at dealership and after road test they confirmed that yes it has issue where multiple lights comes on and off so they don’t really know what’s causing the issue but will try to change the infotainment screen which they think is the issue might solve it so they kept my car for more than 90days and got my car back with scratches on dash and digital display bit shaky but according to milestones look like they tested if the issue been solved. ????
Corrective Action:
Since day one of my purchase I noticed All warning light turned on and goes off while driving over an hour I thought it was normal as it’s my first Kia so continue to drive and it did same when ever I go on long drive and after 2 months it started vehicle to loose power and I always has to stop and restart the engine. Continued with same issue and all of a sudden it stopped on interstate and this time the car bogged out and engine shut off which was a dangerous situation for my whole family as cars behind would have hit us and cause multiple car collision I called my dealership to add this issue on my appointment for first service so it can be taken care of and I dropped off the car at dealership and after road test they confirmed that yes it has issue where multiple lights comes on and off so they don’t really know what’s causing the issue but will try to change the infotainment screen which they think is the issue might solve it so they kept my car for more than 90days and got my car back with scratches on dash and digital display bit shaky but according to milestones look like they tested if the issue been solved. ????
Additional Notes:
Since day one of my purchase I noticed All warning light turned on and goes off while driving over an hour I thought it was normal as it’s my first Kia so continue to drive and it did same when ever I go on long drive and after 2 months it started vehicle to loose power and I always has to stop and restart the engine. Continued with same issue and all of a sudden it stopped on interstate and this time the car bogged out and engine shut off which was a dangerous situation for my whole family as cars behind would have hit us and cause multiple car collision I called my dealership to add this issue on my appointment for first service so it can be taken care of and I dropped off the car at dealership and after road test they confirmed that yes it has issue where multiple lights comes on and off so they don’t really know what’s causing the issue but will try to change the infotainment screen which they think is the issue might solve it so they kept my car for more than 90days and got my car back with scratches on dash and digital display bit shaky but according to milestones look like they tested if the issue been solved. ????
Mfg Campaign: 11669615
Recall Date: Jun 27, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear liftgate window imploded.
Corrective Action:
Rear liftgate window imploded.
Additional Notes:
Rear liftgate window imploded.
Mfg Campaign: 11667602
Recall Date: Jun 18, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
i BOUGHT THE VEHICLE IN FEBRUARY 2025 AND THE WINDSHEILD CRACKED (ROCK HIT IT) WITHIN 3 MONTHS OF PURCHASE. IT IMMEDIATELY SPREAD TO BE IN MY VIEW OF THE ROAD WHICH WAS A SAFETY CONCERN FOR ME AND OTHERS, AND TOO BIG TO HAVE REPAIRED. I TOOK IT TO THE DEALERS BODY SHOP AND HAD REPLACED. AFTER REPLACED, I DROVE IT APPROX. 5O MILES AND SAME THING HAPPENED. I HAVE READ OF LAWSUITS AROUND DEFECTIVE WINDSHEILD ON THIS MODEL. I TOOK IT BACK TO LANDERS KIA IN LITTLE FOR THEM TO INSPECT IT AND IT IS STILL CRACKED AS I DO NOT HAVE ANOTHER $500.00 TO HAVE REPLACED AGAIN. I HAVE PICTURE OF SECOND CRACK IF YOU NEED IT?
Corrective Action:
i BOUGHT THE VEHICLE IN FEBRUARY 2025 AND THE WINDSHEILD CRACKED (ROCK HIT IT) WITHIN 3 MONTHS OF PURCHASE. IT IMMEDIATELY SPREAD TO BE IN MY VIEW OF THE ROAD WHICH WAS A SAFETY CONCERN FOR ME AND OTHERS, AND TOO BIG TO HAVE REPAIRED. I TOOK IT TO THE DEALERS BODY SHOP AND HAD REPLACED. AFTER REPLACED, I DROVE IT APPROX. 5O MILES AND SAME THING HAPPENED. I HAVE READ OF LAWSUITS AROUND DEFECTIVE WINDSHEILD ON THIS MODEL. I TOOK IT BACK TO LANDERS KIA IN LITTLE FOR THEM TO INSPECT IT AND IT IS STILL CRACKED AS I DO NOT HAVE ANOTHER $500.00 TO HAVE REPLACED AGAIN. I HAVE PICTURE OF SECOND CRACK IF YOU NEED IT?
Additional Notes:
i BOUGHT THE VEHICLE IN FEBRUARY 2025 AND THE WINDSHEILD CRACKED (ROCK HIT IT) WITHIN 3 MONTHS OF PURCHASE. IT IMMEDIATELY SPREAD TO BE IN MY VIEW OF THE ROAD WHICH WAS A SAFETY CONCERN FOR ME AND OTHERS, AND TOO BIG TO HAVE REPAIRED. I TOOK IT TO THE DEALERS BODY SHOP AND HAD REPLACED. AFTER REPLACED, I DROVE IT APPROX. 5O MILES AND SAME THING HAPPENED. I HAVE READ OF LAWSUITS AROUND DEFECTIVE WINDSHEILD ON THIS MODEL. I TOOK IT BACK TO LANDERS KIA IN LITTLE FOR THEM TO INSPECT IT AND IT IS STILL CRACKED AS I DO NOT HAVE ANOTHER $500.00 TO HAVE REPLACED AGAIN. I HAVE PICTURE OF SECOND CRACK IF YOU NEED IT?
Mfg Campaign: 11667306
Recall Date: Jun 16, 2025
Kia America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I hear rattling coming from the rear right side of the car. There is extreme loss of control of vehicle when it hits any bump or imperfection in the road or driving service, ranging from small transition in road surface to potholes and raised patches in road surface. Must continually work to maintain control of the vehicle when driving over these surfaces. This occurs at any rate of speed. It feels very unsafe to drive.
Corrective Action:
I hear rattling coming from the rear right side of the car. There is extreme loss of control of vehicle when it hits any bump or imperfection in the road or driving service, ranging from small transition in road surface to potholes and raised patches in road surface. Must continually work to maintain control of the vehicle when driving over these surfaces. This occurs at any rate of speed. It feels very unsafe to drive.
Additional Notes:
I hear rattling coming from the rear right side of the car. There is extreme loss of control of vehicle when it hits any bump or imperfection in the road or driving service, ranging from small transition in road surface to potholes and raised patches in road surface. Must continually work to maintain control of the vehicle when driving over these surfaces. This occurs at any rate of speed. It feels very unsafe to drive.
Mfg Campaign: 11661422
Recall Date: May 16, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
All the dash lights come on randomly has happened 3 separate times the 4th time they came on I also couldn’t shift out of park.
Corrective Action:
All the dash lights come on randomly has happened 3 separate times the 4th time they came on I also couldn’t shift out of park.
Additional Notes:
All the dash lights come on randomly has happened 3 separate times the 4th time they came on I also couldn’t shift out of park.
Mfg Campaign: 11658802
Recall Date: May 4, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
When we were entering a major intersection, car strolled and rolled forward and stopped 3/4 thru the intersection. It would not restart immediately while cars were speeding by on both sides. It finally started. This is the second occurrence we took the car into the KIA dealership. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
When we were entering a major intersection, car strolled and rolled forward and stopped 3/4 thru the intersection. It would not restart immediately while cars were speeding by on both sides. It finally started. This is the second occurrence we took the car into the KIA dealership. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
When we were entering a major intersection, car strolled and rolled forward and stopped 3/4 thru the intersection. It would not restart immediately while cars were speeding by on both sides. It finally started. This is the second occurrence we took the car into the KIA dealership. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11656699
Recall Date: Apr 25, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When we were entering a major intersection, car strolled and rolled forward and stopped 3/4 thru the intersection. It would not restart immediately while cars were speeding by on both sides. It finally started. This is the second occurrence we took the car into the KIA dealership. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
When we were entering a major intersection, car strolled and rolled forward and stopped 3/4 thru the intersection. It would not restart immediately while cars were speeding by on both sides. It finally started. This is the second occurrence we took the car into the KIA dealership. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
When we were entering a major intersection, car strolled and rolled forward and stopped 3/4 thru the intersection. It would not restart immediately while cars were speeding by on both sides. It finally started. This is the second occurrence we took the car into the KIA dealership. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11656699
Recall Date: Apr 25, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The doors won't lock. The button on the handle won't work sometimes. It's just random. This has happened 4 times in the last 2 years I have owned the car. I have to use app to lock and unlock the car. Once I drive it again everything is fine.
Corrective Action:
The doors won't lock. The button on the handle won't work sometimes. It's just random. This has happened 4 times in the last 2 years I have owned the car. I have to use app to lock and unlock the car. Once I drive it again everything is fine.
Additional Notes:
The doors won't lock. The button on the handle won't work sometimes. It's just random. This has happened 4 times in the last 2 years I have owned the car. I have to use app to lock and unlock the car. Once I drive it again everything is fine.
Mfg Campaign: 11652592
Recall Date: Apr 3, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The doors won't lock. The button on the handle won't work sometimes. It's just random. This has happened 4 times in the last 2 years I have owned the car. I have to use app to lock and unlock the car. Once I drive it again everything is fine.
Corrective Action:
The doors won't lock. The button on the handle won't work sometimes. It's just random. This has happened 4 times in the last 2 years I have owned the car. I have to use app to lock and unlock the car. Once I drive it again everything is fine.
Additional Notes:
The doors won't lock. The button on the handle won't work sometimes. It's just random. This has happened 4 times in the last 2 years I have owned the car. I have to use app to lock and unlock the car. Once I drive it again everything is fine.
Mfg Campaign: 11652592
Recall Date: Apr 3, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Dashboard with all the instrumentation goes blank while driving causing loss of all instrumentation gauges and headlights shut off. This has happened repeated times since the car was purchased new in June 2024 and has been in the service department since October a total of six times. They have replaced fitments, the dashboard cluster, the phone charging pad and have done multiple software updates and it continues to go blank while operating. The dash then lights back up with System Check and all the instruments lights in dash glow and it stays like that for several seconds. I am repeatedly told they cannot recreate the problem to properly diagnose so they have been cherry picking solutions to fix and it’s dangerous to drive. I have filed a complaint with the NC Attorney General, a BBB Auto Complaint, a Complaint with the Manufacturer directly and they are telling the dealer to return car to me because they can’t recreate the problem and so in their opinion nothing is wrong when I have video of this happening while driving. Please help me
Corrective Action:
The Dashboard with all the instrumentation goes blank while driving causing loss of all instrumentation gauges and headlights shut off. This has happened repeated times since the car was purchased new in June 2024 and has been in the service department since October a total of six times. They have replaced fitments, the dashboard cluster, the phone charging pad and have done multiple software updates and it continues to go blank while operating. The dash then lights back up with System Check and all the instruments lights in dash glow and it stays like that for several seconds. I am repeatedly told they cannot recreate the problem to properly diagnose so they have been cherry picking solutions to fix and it’s dangerous to drive. I have filed a complaint with the NC Attorney General, a BBB Auto Complaint, a Complaint with the Manufacturer directly and they are telling the dealer to return car to me because they can’t recreate the problem and so in their opinion nothing is wrong when I have video of this happening while driving. Please help me
Additional Notes:
The Dashboard with all the instrumentation goes blank while driving causing loss of all instrumentation gauges and headlights shut off. This has happened repeated times since the car was purchased new in June 2024 and has been in the service department since October a total of six times. They have replaced fitments, the dashboard cluster, the phone charging pad and have done multiple software updates and it continues to go blank while operating. The dash then lights back up with System Check and all the instruments lights in dash glow and it stays like that for several seconds. I am repeatedly told they cannot recreate the problem to properly diagnose so they have been cherry picking solutions to fix and it’s dangerous to drive. I have filed a complaint with the NC Attorney General, a BBB Auto Complaint, a Complaint with the Manufacturer directly and they are telling the dealer to return car to me because they can’t recreate the problem and so in their opinion nothing is wrong when I have video of this happening while driving. Please help me
Mfg Campaign: 11650407
Recall Date: Mar 25, 2025
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The Dashboard with all the instrumentation goes blank while driving causing loss of all instrumentation gauges and headlights shut off. This has happened repeated times since the car was purchased new in June 2024 and has been in the service department since October a total of six times. They have replaced fitments, the dashboard cluster, the phone charging pad and have done multiple software updates and it continues to go blank while operating. The dash then lights back up with System Check and all the instruments lights in dash glow and it stays like that for several seconds. I am repeatedly told they cannot recreate the problem to properly diagnose so they have been cherry picking solutions to fix and it’s dangerous to drive. I have filed a complaint with the NC Attorney General, a BBB Auto Complaint, a Complaint with the Manufacturer directly and they are telling the dealer to return car to me because they can’t recreate the problem and so in their opinion nothing is wrong when I have video of this happening while driving. Please help me
Corrective Action:
The Dashboard with all the instrumentation goes blank while driving causing loss of all instrumentation gauges and headlights shut off. This has happened repeated times since the car was purchased new in June 2024 and has been in the service department since October a total of six times. They have replaced fitments, the dashboard cluster, the phone charging pad and have done multiple software updates and it continues to go blank while operating. The dash then lights back up with System Check and all the instruments lights in dash glow and it stays like that for several seconds. I am repeatedly told they cannot recreate the problem to properly diagnose so they have been cherry picking solutions to fix and it’s dangerous to drive. I have filed a complaint with the NC Attorney General, a BBB Auto Complaint, a Complaint with the Manufacturer directly and they are telling the dealer to return car to me because they can’t recreate the problem and so in their opinion nothing is wrong when I have video of this happening while driving. Please help me
Additional Notes:
The Dashboard with all the instrumentation goes blank while driving causing loss of all instrumentation gauges and headlights shut off. This has happened repeated times since the car was purchased new in June 2024 and has been in the service department since October a total of six times. They have replaced fitments, the dashboard cluster, the phone charging pad and have done multiple software updates and it continues to go blank while operating. The dash then lights back up with System Check and all the instruments lights in dash glow and it stays like that for several seconds. I am repeatedly told they cannot recreate the problem to properly diagnose so they have been cherry picking solutions to fix and it’s dangerous to drive. I have filed a complaint with the NC Attorney General, a BBB Auto Complaint, a Complaint with the Manufacturer directly and they are telling the dealer to return car to me because they can’t recreate the problem and so in their opinion nothing is wrong when I have video of this happening while driving. Please help me
Mfg Campaign: 11650407
Recall Date: Mar 25, 2025
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving, the vehicle engine shut off while making a turn. Before the engine stalled, the engine began to sputter as I made the turn. I was stranded on the roadway as I could not restart the vehicle. For my safety, I stayed in the vehicle as there was no shoulder and many vehicles including dump trucks. Several attempts to restart the engine were unsuccessful - the engine would try to turn over and then stop. I contacted roadside assistance and the car was towed to the dealership. Diagnosed as a Faulty Fuel Pump/Bad Connectors. Approximately 8950 miles. This is the second time the car stalled while driving.
Corrective Action:
While driving, the vehicle engine shut off while making a turn. Before the engine stalled, the engine began to sputter as I made the turn. I was stranded on the roadway as I could not restart the vehicle. For my safety, I stayed in the vehicle as there was no shoulder and many vehicles including dump trucks. Several attempts to restart the engine were unsuccessful - the engine would try to turn over and then stop. I contacted roadside assistance and the car was towed to the dealership. Diagnosed as a Faulty Fuel Pump/Bad Connectors. Approximately 8950 miles. This is the second time the car stalled while driving.
Additional Notes:
While driving, the vehicle engine shut off while making a turn. Before the engine stalled, the engine began to sputter as I made the turn. I was stranded on the roadway as I could not restart the vehicle. For my safety, I stayed in the vehicle as there was no shoulder and many vehicles including dump trucks. Several attempts to restart the engine were unsuccessful - the engine would try to turn over and then stop. I contacted roadside assistance and the car was towed to the dealership. Diagnosed as a Faulty Fuel Pump/Bad Connectors. Approximately 8950 miles. This is the second time the car stalled while driving.
Mfg Campaign: 11650023
Recall Date: Mar 23, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Cluster screen goes black The dealership has replaced the screen & completed a software update. I have several videos. The dealership states they can’t fix it because they can’t replicate it. So I send them a video when it occurs. I called Kia direct and was informed to get a new car. It’s been going on for a year. We purchased the car brand new.
Corrective Action:
Cluster screen goes black The dealership has replaced the screen & completed a software update. I have several videos. The dealership states they can’t fix it because they can’t replicate it. So I send them a video when it occurs. I called Kia direct and was informed to get a new car. It’s been going on for a year. We purchased the car brand new.
Additional Notes:
Cluster screen goes black The dealership has replaced the screen & completed a software update. I have several videos. The dealership states they can’t fix it because they can’t replicate it. So I send them a video when it occurs. I called Kia direct and was informed to get a new car. It’s been going on for a year. We purchased the car brand new.
Mfg Campaign: 11647454
Recall Date: Mar 10, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have had no accident. In my opinion the 2024 Kia Sportage has a dangerous fire safety problem. This car has no way to open the back tailgate from inside. No release inside the car or on the key. I an accident occurs and the driver should pass out and could not get the key to someone, there is no way inside the car to release the back door to escape. If the car should catch on fire you would have to breakout the windows and then you will still have to take the door off to get to the people if driver can not hand you the key .There was an auto opener on the 2023 but not this model ..unless you purchase it special, which no one told me this when I purchased this car or I would not have purchased it .I even called back 3 months later trying to find out how to open my door and first was told by a dealer it was on my key as I tried to find it and called the dealership two additional times and asked at the dealership 2 more when I went for maintenance. made a 3rd trip and finally spoke to someone at the dealership who just now told me there is no key or inside access to the trunk. The dealers did not know and had me searching to use the key and the drivers door section. I think there should be a recall and they should have to put this on the car for it is a great safety hazard if you or your child is trapped inside a wrecked car. They should at least tell you this before purchasing and I would not have bought and paid cash for this car. NOW they want me to pay for this ? It is a fire SAFETY HAZARD. They need to make this right! Cars have had a way to get into the rear on key and from inside for 20 years now Please consider this before people dies in a accident due to this. I did call the company and they seem unconcerned. They need to get this feature on my car without charging me for it.If this was a standard feature on the 2023 then it should be on the newer cars ..It is all about money and not our safety.Why would you take a feature this important off a vehicle?
Corrective Action:
I have had no accident. In my opinion the 2024 Kia Sportage has a dangerous fire safety problem. This car has no way to open the back tailgate from inside. No release inside the car or on the key. I an accident occurs and the driver should pass out and could not get the key to someone, there is no way inside the car to release the back door to escape. If the car should catch on fire you would have to breakout the windows and then you will still have to take the door off to get to the people if driver can not hand you the key .There was an auto opener on the 2023 but not this model ..unless you purchase it special, which no one told me this when I purchased this car or I would not have purchased it .I even called back 3 months later trying to find out how to open my door and first was told by a dealer it was on my key as I tried to find it and called the dealership two additional times and asked at the dealership 2 more when I went for maintenance. made a 3rd trip and finally spoke to someone at the dealership who just now told me there is no key or inside access to the trunk. The dealers did not know and had me searching to use the key and the drivers door section. I think there should be a recall and they should have to put this on the car for it is a great safety hazard if you or your child is trapped inside a wrecked car. They should at least tell you this before purchasing and I would not have bought and paid cash for this car. NOW they want me to pay for this ? It is a fire SAFETY HAZARD. They need to make this right! Cars have had a way to get into the rear on key and from inside for 20 years now Please consider this before people dies in a accident due to this. I did call the company and they seem unconcerned. They need to get this feature on my car without charging me for it.If this was a standard feature on the 2023 then it should be on the newer cars ..It is all about money and not our safety.Why would you take a feature this important off a vehicle?
Additional Notes:
I have had no accident. In my opinion the 2024 Kia Sportage has a dangerous fire safety problem. This car has no way to open the back tailgate from inside. No release inside the car or on the key. I an accident occurs and the driver should pass out and could not get the key to someone, there is no way inside the car to release the back door to escape. If the car should catch on fire you would have to breakout the windows and then you will still have to take the door off to get to the people if driver can not hand you the key .There was an auto opener on the 2023 but not this model ..unless you purchase it special, which no one told me this when I purchased this car or I would not have purchased it .I even called back 3 months later trying to find out how to open my door and first was told by a dealer it was on my key as I tried to find it and called the dealership two additional times and asked at the dealership 2 more when I went for maintenance. made a 3rd trip and finally spoke to someone at the dealership who just now told me there is no key or inside access to the trunk. The dealers did not know and had me searching to use the key and the drivers door section. I think there should be a recall and they should have to put this on the car for it is a great safety hazard if you or your child is trapped inside a wrecked car. They should at least tell you this before purchasing and I would not have bought and paid cash for this car. NOW they want me to pay for this ? It is a fire SAFETY HAZARD. They need to make this right! Cars have had a way to get into the rear on key and from inside for 20 years now Please consider this before people dies in a accident due to this. I did call the company and they seem unconcerned. They need to get this feature on my car without charging me for it.If this was a standard feature on the 2023 then it should be on the newer cars ..It is all about money and not our safety.Why would you take a feature this important off a vehicle?
Mfg Campaign: 11646549
Recall Date: Mar 5, 2025
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
What I assume happened to my wiper blades: In December of 2024 we got a lot of heavy snow. I turned on my car to heat it up while I worked on cleaning off the outside of the car. My wipers were set to auto so the car automatically tried to clear the snow from the windshield. I did not notice this since they didn't move due to the snow weight. Once snow was removed I noticed the wipers did not work so I brought it in for the dealership to look at it. They determined that the gear had been stripped and needed to be replaced and informed me that this is not covered under warranty. Since the repair I have not driven the car in snow, no longer use the auto wiper function, and am sure to clean off all snow/ice before I turn the blades on. End of February I turned the wipers on to clean the windshield by pulling lever back. No fluid came out, the blades went back and forth a few times and then only one blade started coming up while the other lay in its off position. Determined that my car is not holding any wiper fluid (unsure if this was not connected properly during last repair). Have an appointment to get the car looked at again.
Corrective Action:
What I assume happened to my wiper blades: In December of 2024 we got a lot of heavy snow. I turned on my car to heat it up while I worked on cleaning off the outside of the car. My wipers were set to auto so the car automatically tried to clear the snow from the windshield. I did not notice this since they didn't move due to the snow weight. Once snow was removed I noticed the wipers did not work so I brought it in for the dealership to look at it. They determined that the gear had been stripped and needed to be replaced and informed me that this is not covered under warranty. Since the repair I have not driven the car in snow, no longer use the auto wiper function, and am sure to clean off all snow/ice before I turn the blades on. End of February I turned the wipers on to clean the windshield by pulling lever back. No fluid came out, the blades went back and forth a few times and then only one blade started coming up while the other lay in its off position. Determined that my car is not holding any wiper fluid (unsure if this was not connected properly during last repair). Have an appointment to get the car looked at again.
Additional Notes:
What I assume happened to my wiper blades: In December of 2024 we got a lot of heavy snow. I turned on my car to heat it up while I worked on cleaning off the outside of the car. My wipers were set to auto so the car automatically tried to clear the snow from the windshield. I did not notice this since they didn't move due to the snow weight. Once snow was removed I noticed the wipers did not work so I brought it in for the dealership to look at it. They determined that the gear had been stripped and needed to be replaced and informed me that this is not covered under warranty. Since the repair I have not driven the car in snow, no longer use the auto wiper function, and am sure to clean off all snow/ice before I turn the blades on. End of February I turned the wipers on to clean the windshield by pulling lever back. No fluid came out, the blades went back and forth a few times and then only one blade started coming up while the other lay in its off position. Determined that my car is not holding any wiper fluid (unsure if this was not connected properly during last repair). Have an appointment to get the car looked at again.
Mfg Campaign: 11646044
Recall Date: Mar 3, 2025
Kia America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The ECU malfunctioned and the passenger side airbag didn’t go off and should have. There were error codes and I told KIA service department about it but they weren’t to concerned and said they would look at it at my first service appointment
Corrective Action:
The ECU malfunctioned and the passenger side airbag didn’t go off and should have. There were error codes and I told KIA service department about it but they weren’t to concerned and said they would look at it at my first service appointment
Additional Notes:
The ECU malfunctioned and the passenger side airbag didn’t go off and should have. There were error codes and I told KIA service department about it but they weren’t to concerned and said they would look at it at my first service appointment
Mfg Campaign: 11642932
Recall Date: Feb 15, 2025
Kia America, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
The ECU malfunctioned and the passenger side airbag didn’t go off and should have. There were error codes and I told KIA service department about it but they weren’t to concerned and said they would look at it at my first service appointment
Corrective Action:
The ECU malfunctioned and the passenger side airbag didn’t go off and should have. There were error codes and I told KIA service department about it but they weren’t to concerned and said they would look at it at my first service appointment
Additional Notes:
The ECU malfunctioned and the passenger side airbag didn’t go off and should have. There were error codes and I told KIA service department about it but they weren’t to concerned and said they would look at it at my first service appointment
Mfg Campaign: 11642932
Recall Date: Feb 15, 2025
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The ECU malfunctioned and the passenger side airbag didn’t go off and should have. There were error codes and I told KIA service department about it but they weren’t to concerned and said they would look at it at my first service appointment
Corrective Action:
The ECU malfunctioned and the passenger side airbag didn’t go off and should have. There were error codes and I told KIA service department about it but they weren’t to concerned and said they would look at it at my first service appointment
Additional Notes:
The ECU malfunctioned and the passenger side airbag didn’t go off and should have. There were error codes and I told KIA service department about it but they weren’t to concerned and said they would look at it at my first service appointment
Mfg Campaign: 11642932
Recall Date: Feb 15, 2025
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury