Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC316
Recall Date: Jun 5, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC303
Recall Date: Mar 20, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC247
Recall Date: Aug 15, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2021 Telluride, K5, and Forte vehicles. The Occupant Classification and Detection System (OCS/ODS) unit may not detect the presence of a child restraint system in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC207
Recall Date: Mar 11, 2021
Consumer Complaints
303 ComplaintsKia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The sunroof button is defective. It allows both the “vent” and “slide open” functions to activate at the same time, which should not be mechanically possible. This causes the sunroof to jam and break the track system. It’s a design flaw that leads to physical damage and could easily become a safety issue if the sunroof fails while driving or during a storm. This needs to be addressed before more owners end up with broken hardware from a faulty control system.
Corrective Action:
The sunroof button is defective. It allows both the “vent” and “slide open” functions to activate at the same time, which should not be mechanically possible. This causes the sunroof to jam and break the track system. It’s a design flaw that leads to physical damage and could easily become a safety issue if the sunroof fails while driving or during a storm. This needs to be addressed before more owners end up with broken hardware from a faulty control system.
Additional Notes:
The sunroof button is defective. It allows both the “vent” and “slide open” functions to activate at the same time, which should not be mechanically possible. This causes the sunroof to jam and break the track system. It’s a design flaw that leads to physical damage and could easily become a safety issue if the sunroof fails while driving or during a storm. This needs to be addressed before more owners end up with broken hardware from a faulty control system.
Mfg Campaign: 11674908
Recall Date: Jul 20, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Kia Telluride. The contact stated that while the vehicle was parked and turned off, there was smoke coming from the vehicle. The contact stated that the engine located on the rear driver's side had caught on fire. The vehicle was extinguished by the Fire Department. A fire report was filed, and a fire report number was not provided. The cause of the failure was not yet been determined. A Police report was not filed. There were no occupants at the time of the failure. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was towed to an impound lot. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.
Corrective Action:
The contact owns a 2021 Kia Telluride. The contact stated that while the vehicle was parked and turned off, there was smoke coming from the vehicle. The contact stated that the engine located on the rear driver's side had caught on fire. The vehicle was extinguished by the Fire Department. A fire report was filed, and a fire report number was not provided. The cause of the failure was not yet been determined. A Police report was not filed. There were no occupants at the time of the failure. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was towed to an impound lot. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.
Additional Notes:
The contact owns a 2021 Kia Telluride. The contact stated that while the vehicle was parked and turned off, there was smoke coming from the vehicle. The contact stated that the engine located on the rear driver's side had caught on fire. The vehicle was extinguished by the Fire Department. A fire report was filed, and a fire report number was not provided. The cause of the failure was not yet been determined. A Police report was not filed. There were no occupants at the time of the failure. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was towed to an impound lot. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.
Mfg Campaign: 11670899
Recall Date: Jul 2, 2025
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I am reporting a serious and ongoing electrical and transmission issue with my 2021 Kia Telluride (VIN: [XXX] ). The problem began under 20,000 miles and has continued intermittently for years, progressively worsening. My vehicle is currently at ~99,600 miles and under extended warranty. The key safety concerns include: Transmission Lockout: The vehicle intermittently becomes stuck in Park and will not shift, even with the brake depressed. No-Start Condition: The vehicle will randomly become completely unresponsive—no dash lights, no infotainment, and no engine start. Electrical System Failure While Driving: Multiple safety systems fail mid-drive, including: Loss of power steering and air conditioning Random activation of ESC, TPMS, Collision Assist, Blind Spot, and Parking Brake warnings Infotainment screen turns off while in motion Component Failures Due to Electrical Shorts: Both the radio and the backup camera were diagnosed with shorts and had to be replaced under warranty. Brake Lockout Post-Shutdown: The brake pedal becomes very firm and the vehicle will not restart until hours later. Most concerning, my wife and children have been left stranded in the disabled vehicle on multiple occasions due to these issues. The car has been in the shop several times — around 50,000 and 80,000 miles — but no permanent resolution has been found. This is a clear and escalating safety hazard. The failures affect critical systems while driving and leave the vehicle unpredictably disabled. Kia has been made aware and an escalation is underway, but I am filing this report to ensure the NHTSA is aware of the pattern and potential danger these failures pose to others. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I am reporting a serious and ongoing electrical and transmission issue with my 2021 Kia Telluride (VIN: [XXX] ). The problem began under 20,000 miles and has continued intermittently for years, progressively worsening. My vehicle is currently at ~99,600 miles and under extended warranty. The key safety concerns include: Transmission Lockout: The vehicle intermittently becomes stuck in Park and will not shift, even with the brake depressed. No-Start Condition: The vehicle will randomly become completely unresponsive—no dash lights, no infotainment, and no engine start. Electrical System Failure While Driving: Multiple safety systems fail mid-drive, including: Loss of power steering and air conditioning Random activation of ESC, TPMS, Collision Assist, Blind Spot, and Parking Brake warnings Infotainment screen turns off while in motion Component Failures Due to Electrical Shorts: Both the radio and the backup camera were diagnosed with shorts and had to be replaced under warranty. Brake Lockout Post-Shutdown: The brake pedal becomes very firm and the vehicle will not restart until hours later. Most concerning, my wife and children have been left stranded in the disabled vehicle on multiple occasions due to these issues. The car has been in the shop several times — around 50,000 and 80,000 miles — but no permanent resolution has been found. This is a clear and escalating safety hazard. The failures affect critical systems while driving and leave the vehicle unpredictably disabled. Kia has been made aware and an escalation is underway, but I am filing this report to ensure the NHTSA is aware of the pattern and potential danger these failures pose to others. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I am reporting a serious and ongoing electrical and transmission issue with my 2021 Kia Telluride (VIN: [XXX] ). The problem began under 20,000 miles and has continued intermittently for years, progressively worsening. My vehicle is currently at ~99,600 miles and under extended warranty. The key safety concerns include: Transmission Lockout: The vehicle intermittently becomes stuck in Park and will not shift, even with the brake depressed. No-Start Condition: The vehicle will randomly become completely unresponsive—no dash lights, no infotainment, and no engine start. Electrical System Failure While Driving: Multiple safety systems fail mid-drive, including: Loss of power steering and air conditioning Random activation of ESC, TPMS, Collision Assist, Blind Spot, and Parking Brake warnings Infotainment screen turns off while in motion Component Failures Due to Electrical Shorts: Both the radio and the backup camera were diagnosed with shorts and had to be replaced under warranty. Brake Lockout Post-Shutdown: The brake pedal becomes very firm and the vehicle will not restart until hours later. Most concerning, my wife and children have been left stranded in the disabled vehicle on multiple occasions due to these issues. The car has been in the shop several times — around 50,000 and 80,000 miles — but no permanent resolution has been found. This is a clear and escalating safety hazard. The failures affect critical systems while driving and leave the vehicle unpredictably disabled. Kia has been made aware and an escalation is underway, but I am filing this report to ensure the NHTSA is aware of the pattern and potential danger these failures pose to others. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11668821
Recall Date: Jun 24, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I am reporting a serious and ongoing electrical and transmission issue with my 2021 Kia Telluride (VIN: [XXX] ). The problem began under 20,000 miles and has continued intermittently for years, progressively worsening. My vehicle is currently at ~99,600 miles and under extended warranty. The key safety concerns include: Transmission Lockout: The vehicle intermittently becomes stuck in Park and will not shift, even with the brake depressed. No-Start Condition: The vehicle will randomly become completely unresponsive—no dash lights, no infotainment, and no engine start. Electrical System Failure While Driving: Multiple safety systems fail mid-drive, including: Loss of power steering and air conditioning Random activation of ESC, TPMS, Collision Assist, Blind Spot, and Parking Brake warnings Infotainment screen turns off while in motion Component Failures Due to Electrical Shorts: Both the radio and the backup camera were diagnosed with shorts and had to be replaced under warranty. Brake Lockout Post-Shutdown: The brake pedal becomes very firm and the vehicle will not restart until hours later. Most concerning, my wife and children have been left stranded in the disabled vehicle on multiple occasions due to these issues. The car has been in the shop several times — around 50,000 and 80,000 miles — but no permanent resolution has been found. This is a clear and escalating safety hazard. The failures affect critical systems while driving and leave the vehicle unpredictably disabled. Kia has been made aware and an escalation is underway, but I am filing this report to ensure the NHTSA is aware of the pattern and potential danger these failures pose to others. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I am reporting a serious and ongoing electrical and transmission issue with my 2021 Kia Telluride (VIN: [XXX] ). The problem began under 20,000 miles and has continued intermittently for years, progressively worsening. My vehicle is currently at ~99,600 miles and under extended warranty. The key safety concerns include: Transmission Lockout: The vehicle intermittently becomes stuck in Park and will not shift, even with the brake depressed. No-Start Condition: The vehicle will randomly become completely unresponsive—no dash lights, no infotainment, and no engine start. Electrical System Failure While Driving: Multiple safety systems fail mid-drive, including: Loss of power steering and air conditioning Random activation of ESC, TPMS, Collision Assist, Blind Spot, and Parking Brake warnings Infotainment screen turns off while in motion Component Failures Due to Electrical Shorts: Both the radio and the backup camera were diagnosed with shorts and had to be replaced under warranty. Brake Lockout Post-Shutdown: The brake pedal becomes very firm and the vehicle will not restart until hours later. Most concerning, my wife and children have been left stranded in the disabled vehicle on multiple occasions due to these issues. The car has been in the shop several times — around 50,000 and 80,000 miles — but no permanent resolution has been found. This is a clear and escalating safety hazard. The failures affect critical systems while driving and leave the vehicle unpredictably disabled. Kia has been made aware and an escalation is underway, but I am filing this report to ensure the NHTSA is aware of the pattern and potential danger these failures pose to others. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I am reporting a serious and ongoing electrical and transmission issue with my 2021 Kia Telluride (VIN: [XXX] ). The problem began under 20,000 miles and has continued intermittently for years, progressively worsening. My vehicle is currently at ~99,600 miles and under extended warranty. The key safety concerns include: Transmission Lockout: The vehicle intermittently becomes stuck in Park and will not shift, even with the brake depressed. No-Start Condition: The vehicle will randomly become completely unresponsive—no dash lights, no infotainment, and no engine start. Electrical System Failure While Driving: Multiple safety systems fail mid-drive, including: Loss of power steering and air conditioning Random activation of ESC, TPMS, Collision Assist, Blind Spot, and Parking Brake warnings Infotainment screen turns off while in motion Component Failures Due to Electrical Shorts: Both the radio and the backup camera were diagnosed with shorts and had to be replaced under warranty. Brake Lockout Post-Shutdown: The brake pedal becomes very firm and the vehicle will not restart until hours later. Most concerning, my wife and children have been left stranded in the disabled vehicle on multiple occasions due to these issues. The car has been in the shop several times — around 50,000 and 80,000 miles — but no permanent resolution has been found. This is a clear and escalating safety hazard. The failures affect critical systems while driving and leave the vehicle unpredictably disabled. Kia has been made aware and an escalation is underway, but I am filing this report to ensure the NHTSA is aware of the pattern and potential danger these failures pose to others. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11668821
Recall Date: Jun 24, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I am reporting a serious and ongoing electrical and transmission issue with my 2021 Kia Telluride (VIN: [XXX] ). The problem began under 20,000 miles and has continued intermittently for years, progressively worsening. My vehicle is currently at ~99,600 miles and under extended warranty. The key safety concerns include: Transmission Lockout: The vehicle intermittently becomes stuck in Park and will not shift, even with the brake depressed. No-Start Condition: The vehicle will randomly become completely unresponsive—no dash lights, no infotainment, and no engine start. Electrical System Failure While Driving: Multiple safety systems fail mid-drive, including: Loss of power steering and air conditioning Random activation of ESC, TPMS, Collision Assist, Blind Spot, and Parking Brake warnings Infotainment screen turns off while in motion Component Failures Due to Electrical Shorts: Both the radio and the backup camera were diagnosed with shorts and had to be replaced under warranty. Brake Lockout Post-Shutdown: The brake pedal becomes very firm and the vehicle will not restart until hours later. Most concerning, my wife and children have been left stranded in the disabled vehicle on multiple occasions due to these issues. The car has been in the shop several times — around 50,000 and 80,000 miles — but no permanent resolution has been found. This is a clear and escalating safety hazard. The failures affect critical systems while driving and leave the vehicle unpredictably disabled. Kia has been made aware and an escalation is underway, but I am filing this report to ensure the NHTSA is aware of the pattern and potential danger these failures pose to others. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I am reporting a serious and ongoing electrical and transmission issue with my 2021 Kia Telluride (VIN: [XXX] ). The problem began under 20,000 miles and has continued intermittently for years, progressively worsening. My vehicle is currently at ~99,600 miles and under extended warranty. The key safety concerns include: Transmission Lockout: The vehicle intermittently becomes stuck in Park and will not shift, even with the brake depressed. No-Start Condition: The vehicle will randomly become completely unresponsive—no dash lights, no infotainment, and no engine start. Electrical System Failure While Driving: Multiple safety systems fail mid-drive, including: Loss of power steering and air conditioning Random activation of ESC, TPMS, Collision Assist, Blind Spot, and Parking Brake warnings Infotainment screen turns off while in motion Component Failures Due to Electrical Shorts: Both the radio and the backup camera were diagnosed with shorts and had to be replaced under warranty. Brake Lockout Post-Shutdown: The brake pedal becomes very firm and the vehicle will not restart until hours later. Most concerning, my wife and children have been left stranded in the disabled vehicle on multiple occasions due to these issues. The car has been in the shop several times — around 50,000 and 80,000 miles — but no permanent resolution has been found. This is a clear and escalating safety hazard. The failures affect critical systems while driving and leave the vehicle unpredictably disabled. Kia has been made aware and an escalation is underway, but I am filing this report to ensure the NHTSA is aware of the pattern and potential danger these failures pose to others. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I am reporting a serious and ongoing electrical and transmission issue with my 2021 Kia Telluride (VIN: [XXX] ). The problem began under 20,000 miles and has continued intermittently for years, progressively worsening. My vehicle is currently at ~99,600 miles and under extended warranty. The key safety concerns include: Transmission Lockout: The vehicle intermittently becomes stuck in Park and will not shift, even with the brake depressed. No-Start Condition: The vehicle will randomly become completely unresponsive—no dash lights, no infotainment, and no engine start. Electrical System Failure While Driving: Multiple safety systems fail mid-drive, including: Loss of power steering and air conditioning Random activation of ESC, TPMS, Collision Assist, Blind Spot, and Parking Brake warnings Infotainment screen turns off while in motion Component Failures Due to Electrical Shorts: Both the radio and the backup camera were diagnosed with shorts and had to be replaced under warranty. Brake Lockout Post-Shutdown: The brake pedal becomes very firm and the vehicle will not restart until hours later. Most concerning, my wife and children have been left stranded in the disabled vehicle on multiple occasions due to these issues. The car has been in the shop several times — around 50,000 and 80,000 miles — but no permanent resolution has been found. This is a clear and escalating safety hazard. The failures affect critical systems while driving and leave the vehicle unpredictably disabled. Kia has been made aware and an escalation is underway, but I am filing this report to ensure the NHTSA is aware of the pattern and potential danger these failures pose to others. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11668821
Recall Date: Jun 24, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Child Safety Lock Failure. At random times something within the rear doors will make a constant clicking noise for roughly 20 seconds. When clicking stops the dash will display child safety lock failure. The clicking noise sounds as though it is coming from an electrical component such as an actuator or solenoid.
Corrective Action:
Child Safety Lock Failure. At random times something within the rear doors will make a constant clicking noise for roughly 20 seconds. When clicking stops the dash will display child safety lock failure. The clicking noise sounds as though it is coming from an electrical component such as an actuator or solenoid.
Additional Notes:
Child Safety Lock Failure. At random times something within the rear doors will make a constant clicking noise for roughly 20 seconds. When clicking stops the dash will display child safety lock failure. The clicking noise sounds as though it is coming from an electrical component such as an actuator or solenoid.
Mfg Campaign: 11669057
Recall Date: Jun 24, 2025
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On [XXX] my vehicle had a collision warning signal, then tire pressure, then brake lights and entire dash instrument panel. I parked the vehicle, then later in the evening test drove it again and the panel lit up again, in addition to the loss of the speedometer, tachometer, gear display, and drive mode display, so I immediately drove it to Courtesy Kia in Altoona, PA. On 4/18/25 Wendy Giordano of Courtesy Kia confirmed vehicle intake Courtesy Kia reset codes and was unable to replicate or diagnose a repair. The vehicle was returned on 4/23/25 despite my expressed concerns over safety. On [XXX] the vehicle again displayed the collision warning and the instrument panel lit up again, in addition to the loss of the speedometer, tachometer, gear display, and drive mode display. I got off the highway and limped the vehicle closer to my home, stopped for a brief time, and proceeded the three miles to the dealership. In this time I lost power steering, and eventually brake lights and turn signals within 1,000 feet of the dealership and was nearly collided with in front of the dealershipOn 5/12 I continued to ask status and request a loaner with no adequate follow up. I was bounced between JT, Tyler and Wendy Giordano my service advisor. Around 5/22 I called in requesting an update and was put on the phone with the service tech to describe my issues On 6/6/25 John from courtesy ford left a 2 minute long rambling voicemail, 6/3 he said he received a fax. He said he spoke to service department and I could drive the car, that I could be driving the car now. "he wasn't sure what was going on with it" They've driven it and can't find anything. Kia is looking at video, service rep there on Tuesday and find nothing wrong. I think, how long and haven't had it long. Suggest you "just drive it, I don't know" In addition I've followed up with numerous emails and calls to determine course of action and repair and haven't had a productive repair plan. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.
Corrective Action:
On [XXX] my vehicle had a collision warning signal, then tire pressure, then brake lights and entire dash instrument panel. I parked the vehicle, then later in the evening test drove it again and the panel lit up again, in addition to the loss of the speedometer, tachometer, gear display, and drive mode display, so I immediately drove it to Courtesy Kia in Altoona, PA. On 4/18/25 Wendy Giordano of Courtesy Kia confirmed vehicle intake Courtesy Kia reset codes and was unable to replicate or diagnose a repair. The vehicle was returned on 4/23/25 despite my expressed concerns over safety. On [XXX] the vehicle again displayed the collision warning and the instrument panel lit up again, in addition to the loss of the speedometer, tachometer, gear display, and drive mode display. I got off the highway and limped the vehicle closer to my home, stopped for a brief time, and proceeded the three miles to the dealership. In this time I lost power steering, and eventually brake lights and turn signals within 1,000 feet of the dealership and was nearly collided with in front of the dealershipOn 5/12 I continued to ask status and request a loaner with no adequate follow up. I was bounced between JT, Tyler and Wendy Giordano my service advisor. Around 5/22 I called in requesting an update and was put on the phone with the service tech to describe my issues On 6/6/25 John from courtesy ford left a 2 minute long rambling voicemail, 6/3 he said he received a fax. He said he spoke to service department and I could drive the car, that I could be driving the car now. "he wasn't sure what was going on with it" They've driven it and can't find anything. Kia is looking at video, service rep there on Tuesday and find nothing wrong. I think, how long and haven't had it long. Suggest you "just drive it, I don't know" In addition I've followed up with numerous emails and calls to determine course of action and repair and haven't had a productive repair plan. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.
Additional Notes:
On [XXX] my vehicle had a collision warning signal, then tire pressure, then brake lights and entire dash instrument panel. I parked the vehicle, then later in the evening test drove it again and the panel lit up again, in addition to the loss of the speedometer, tachometer, gear display, and drive mode display, so I immediately drove it to Courtesy Kia in Altoona, PA. On 4/18/25 Wendy Giordano of Courtesy Kia confirmed vehicle intake Courtesy Kia reset codes and was unable to replicate or diagnose a repair. The vehicle was returned on 4/23/25 despite my expressed concerns over safety. On [XXX] the vehicle again displayed the collision warning and the instrument panel lit up again, in addition to the loss of the speedometer, tachometer, gear display, and drive mode display. I got off the highway and limped the vehicle closer to my home, stopped for a brief time, and proceeded the three miles to the dealership. In this time I lost power steering, and eventually brake lights and turn signals within 1,000 feet of the dealership and was nearly collided with in front of the dealershipOn 5/12 I continued to ask status and request a loaner with no adequate follow up. I was bounced between JT, Tyler and Wendy Giordano my service advisor. Around 5/22 I called in requesting an update and was put on the phone with the service tech to describe my issues On 6/6/25 John from courtesy ford left a 2 minute long rambling voicemail, 6/3 he said he received a fax. He said he spoke to service department and I could drive the car, that I could be driving the car now. "he wasn't sure what was going on with it" They've driven it and can't find anything. Kia is looking at video, service rep there on Tuesday and find nothing wrong. I think, how long and haven't had it long. Suggest you "just drive it, I don't know" In addition I've followed up with numerous emails and calls to determine course of action and repair and haven't had a productive repair plan. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.
Mfg Campaign: 11667747
Recall Date: Jun 18, 2025
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
On [XXX] my vehicle had a collision warning signal, then tire pressure, then brake lights and entire dash instrument panel. I parked the vehicle, then later in the evening test drove it again and the panel lit up again, in addition to the loss of the speedometer, tachometer, gear display, and drive mode display, so I immediately drove it to Courtesy Kia in Altoona, PA. On 4/18/25 Wendy Giordano of Courtesy Kia confirmed vehicle intake Courtesy Kia reset codes and was unable to replicate or diagnose a repair. The vehicle was returned on 4/23/25 despite my expressed concerns over safety. On [XXX] the vehicle again displayed the collision warning and the instrument panel lit up again, in addition to the loss of the speedometer, tachometer, gear display, and drive mode display. I got off the highway and limped the vehicle closer to my home, stopped for a brief time, and proceeded the three miles to the dealership. In this time I lost power steering, and eventually brake lights and turn signals within 1,000 feet of the dealership and was nearly collided with in front of the dealershipOn 5/12 I continued to ask status and request a loaner with no adequate follow up. I was bounced between JT, Tyler and Wendy Giordano my service advisor. Around 5/22 I called in requesting an update and was put on the phone with the service tech to describe my issues On 6/6/25 John from courtesy ford left a 2 minute long rambling voicemail, 6/3 he said he received a fax. He said he spoke to service department and I could drive the car, that I could be driving the car now. "he wasn't sure what was going on with it" They've driven it and can't find anything. Kia is looking at video, service rep there on Tuesday and find nothing wrong. I think, how long and haven't had it long. Suggest you "just drive it, I don't know" In addition I've followed up with numerous emails and calls to determine course of action and repair and haven't had a productive repair plan. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.
Corrective Action:
On [XXX] my vehicle had a collision warning signal, then tire pressure, then brake lights and entire dash instrument panel. I parked the vehicle, then later in the evening test drove it again and the panel lit up again, in addition to the loss of the speedometer, tachometer, gear display, and drive mode display, so I immediately drove it to Courtesy Kia in Altoona, PA. On 4/18/25 Wendy Giordano of Courtesy Kia confirmed vehicle intake Courtesy Kia reset codes and was unable to replicate or diagnose a repair. The vehicle was returned on 4/23/25 despite my expressed concerns over safety. On [XXX] the vehicle again displayed the collision warning and the instrument panel lit up again, in addition to the loss of the speedometer, tachometer, gear display, and drive mode display. I got off the highway and limped the vehicle closer to my home, stopped for a brief time, and proceeded the three miles to the dealership. In this time I lost power steering, and eventually brake lights and turn signals within 1,000 feet of the dealership and was nearly collided with in front of the dealershipOn 5/12 I continued to ask status and request a loaner with no adequate follow up. I was bounced between JT, Tyler and Wendy Giordano my service advisor. Around 5/22 I called in requesting an update and was put on the phone with the service tech to describe my issues On 6/6/25 John from courtesy ford left a 2 minute long rambling voicemail, 6/3 he said he received a fax. He said he spoke to service department and I could drive the car, that I could be driving the car now. "he wasn't sure what was going on with it" They've driven it and can't find anything. Kia is looking at video, service rep there on Tuesday and find nothing wrong. I think, how long and haven't had it long. Suggest you "just drive it, I don't know" In addition I've followed up with numerous emails and calls to determine course of action and repair and haven't had a productive repair plan. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.
Additional Notes:
On [XXX] my vehicle had a collision warning signal, then tire pressure, then brake lights and entire dash instrument panel. I parked the vehicle, then later in the evening test drove it again and the panel lit up again, in addition to the loss of the speedometer, tachometer, gear display, and drive mode display, so I immediately drove it to Courtesy Kia in Altoona, PA. On 4/18/25 Wendy Giordano of Courtesy Kia confirmed vehicle intake Courtesy Kia reset codes and was unable to replicate or diagnose a repair. The vehicle was returned on 4/23/25 despite my expressed concerns over safety. On [XXX] the vehicle again displayed the collision warning and the instrument panel lit up again, in addition to the loss of the speedometer, tachometer, gear display, and drive mode display. I got off the highway and limped the vehicle closer to my home, stopped for a brief time, and proceeded the three miles to the dealership. In this time I lost power steering, and eventually brake lights and turn signals within 1,000 feet of the dealership and was nearly collided with in front of the dealershipOn 5/12 I continued to ask status and request a loaner with no adequate follow up. I was bounced between JT, Tyler and Wendy Giordano my service advisor. Around 5/22 I called in requesting an update and was put on the phone with the service tech to describe my issues On 6/6/25 John from courtesy ford left a 2 minute long rambling voicemail, 6/3 he said he received a fax. He said he spoke to service department and I could drive the car, that I could be driving the car now. "he wasn't sure what was going on with it" They've driven it and can't find anything. Kia is looking at video, service rep there on Tuesday and find nothing wrong. I think, how long and haven't had it long. Suggest you "just drive it, I don't know" In addition I've followed up with numerous emails and calls to determine course of action and repair and haven't had a productive repair plan. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.
Mfg Campaign: 11667747
Recall Date: Jun 18, 2025
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
On [XXX] my vehicle had a collision warning signal, then tire pressure, then brake lights and entire dash instrument panel. I parked the vehicle, then later in the evening test drove it again and the panel lit up again, in addition to the loss of the speedometer, tachometer, gear display, and drive mode display, so I immediately drove it to Courtesy Kia in Altoona, PA. On 4/18/25 Wendy Giordano of Courtesy Kia confirmed vehicle intake Courtesy Kia reset codes and was unable to replicate or diagnose a repair. The vehicle was returned on 4/23/25 despite my expressed concerns over safety. On [XXX] the vehicle again displayed the collision warning and the instrument panel lit up again, in addition to the loss of the speedometer, tachometer, gear display, and drive mode display. I got off the highway and limped the vehicle closer to my home, stopped for a brief time, and proceeded the three miles to the dealership. In this time I lost power steering, and eventually brake lights and turn signals within 1,000 feet of the dealership and was nearly collided with in front of the dealershipOn 5/12 I continued to ask status and request a loaner with no adequate follow up. I was bounced between JT, Tyler and Wendy Giordano my service advisor. Around 5/22 I called in requesting an update and was put on the phone with the service tech to describe my issues On 6/6/25 John from courtesy ford left a 2 minute long rambling voicemail, 6/3 he said he received a fax. He said he spoke to service department and I could drive the car, that I could be driving the car now. "he wasn't sure what was going on with it" They've driven it and can't find anything. Kia is looking at video, service rep there on Tuesday and find nothing wrong. I think, how long and haven't had it long. Suggest you "just drive it, I don't know" In addition I've followed up with numerous emails and calls to determine course of action and repair and haven't had a productive repair plan. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.
Corrective Action:
On [XXX] my vehicle had a collision warning signal, then tire pressure, then brake lights and entire dash instrument panel. I parked the vehicle, then later in the evening test drove it again and the panel lit up again, in addition to the loss of the speedometer, tachometer, gear display, and drive mode display, so I immediately drove it to Courtesy Kia in Altoona, PA. On 4/18/25 Wendy Giordano of Courtesy Kia confirmed vehicle intake Courtesy Kia reset codes and was unable to replicate or diagnose a repair. The vehicle was returned on 4/23/25 despite my expressed concerns over safety. On [XXX] the vehicle again displayed the collision warning and the instrument panel lit up again, in addition to the loss of the speedometer, tachometer, gear display, and drive mode display. I got off the highway and limped the vehicle closer to my home, stopped for a brief time, and proceeded the three miles to the dealership. In this time I lost power steering, and eventually brake lights and turn signals within 1,000 feet of the dealership and was nearly collided with in front of the dealershipOn 5/12 I continued to ask status and request a loaner with no adequate follow up. I was bounced between JT, Tyler and Wendy Giordano my service advisor. Around 5/22 I called in requesting an update and was put on the phone with the service tech to describe my issues On 6/6/25 John from courtesy ford left a 2 minute long rambling voicemail, 6/3 he said he received a fax. He said he spoke to service department and I could drive the car, that I could be driving the car now. "he wasn't sure what was going on with it" They've driven it and can't find anything. Kia is looking at video, service rep there on Tuesday and find nothing wrong. I think, how long and haven't had it long. Suggest you "just drive it, I don't know" In addition I've followed up with numerous emails and calls to determine course of action and repair and haven't had a productive repair plan. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.
Additional Notes:
On [XXX] my vehicle had a collision warning signal, then tire pressure, then brake lights and entire dash instrument panel. I parked the vehicle, then later in the evening test drove it again and the panel lit up again, in addition to the loss of the speedometer, tachometer, gear display, and drive mode display, so I immediately drove it to Courtesy Kia in Altoona, PA. On 4/18/25 Wendy Giordano of Courtesy Kia confirmed vehicle intake Courtesy Kia reset codes and was unable to replicate or diagnose a repair. The vehicle was returned on 4/23/25 despite my expressed concerns over safety. On [XXX] the vehicle again displayed the collision warning and the instrument panel lit up again, in addition to the loss of the speedometer, tachometer, gear display, and drive mode display. I got off the highway and limped the vehicle closer to my home, stopped for a brief time, and proceeded the three miles to the dealership. In this time I lost power steering, and eventually brake lights and turn signals within 1,000 feet of the dealership and was nearly collided with in front of the dealershipOn 5/12 I continued to ask status and request a loaner with no adequate follow up. I was bounced between JT, Tyler and Wendy Giordano my service advisor. Around 5/22 I called in requesting an update and was put on the phone with the service tech to describe my issues On 6/6/25 John from courtesy ford left a 2 minute long rambling voicemail, 6/3 he said he received a fax. He said he spoke to service department and I could drive the car, that I could be driving the car now. "he wasn't sure what was going on with it" They've driven it and can't find anything. Kia is looking at video, service rep there on Tuesday and find nothing wrong. I think, how long and haven't had it long. Suggest you "just drive it, I don't know" In addition I've followed up with numerous emails and calls to determine course of action and repair and haven't had a productive repair plan. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.
Mfg Campaign: 11667747
Recall Date: Jun 18, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The sun roof exploded driving on a busy interstate highway, fortunately the sun visor was closed otherwise we and our dogs would have been wearing the glass. Lots of glass coming off the roof on cars behind us. Dealer has confirmed other failures. Dealer is servicing now at no charge. No warning of this failure and should be a recall as many of these early model KIA Tellurides have this issue.
Corrective Action:
The sun roof exploded driving on a busy interstate highway, fortunately the sun visor was closed otherwise we and our dogs would have been wearing the glass. Lots of glass coming off the roof on cars behind us. Dealer has confirmed other failures. Dealer is servicing now at no charge. No warning of this failure and should be a recall as many of these early model KIA Tellurides have this issue.
Additional Notes:
The sun roof exploded driving on a busy interstate highway, fortunately the sun visor was closed otherwise we and our dogs would have been wearing the glass. Lots of glass coming off the roof on cars behind us. Dealer has confirmed other failures. Dealer is servicing now at no charge. No warning of this failure and should be a recall as many of these early model KIA Tellurides have this issue.
Mfg Campaign: 11664489
Recall Date: Jun 3, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I recently brought this 2021 kia telluride used from a local dealership with 103,000 miles and everything was great , until yesterday i notice that when coming to a stop the car would sputter i thought maybe it was just a one off because i recently got recall work done at a kia dealership and they checked over the vehicle and everything was fine. so this morning im driving to work and it happens again so i check the oil and its completely empty i've went less than 3k miles on this oil change something needs to be done no warning to lights
Corrective Action:
I recently brought this 2021 kia telluride used from a local dealership with 103,000 miles and everything was great , until yesterday i notice that when coming to a stop the car would sputter i thought maybe it was just a one off because i recently got recall work done at a kia dealership and they checked over the vehicle and everything was fine. so this morning im driving to work and it happens again so i check the oil and its completely empty i've went less than 3k miles on this oil change something needs to be done no warning to lights
Additional Notes:
I recently brought this 2021 kia telluride used from a local dealership with 103,000 miles and everything was great , until yesterday i notice that when coming to a stop the car would sputter i thought maybe it was just a one off because i recently got recall work done at a kia dealership and they checked over the vehicle and everything was fine. so this morning im driving to work and it happens again so i check the oil and its completely empty i've went less than 3k miles on this oil change something needs to be done no warning to lights
Mfg Campaign: 11663599
Recall Date: May 29, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I recently brought this 2021 kia telluride used from a local dealership with 103,000 miles and everything was great , until yesterday i notice that when coming to a stop the car would sputter i thought maybe it was just a one off because i recently got recall work done at a kia dealership and they checked over the vehicle and everything was fine. so this morning im driving to work and it happens again so i check the oil and its completely empty i've went less than 3k miles on this oil change something needs to be done no warning to lights
Corrective Action:
I recently brought this 2021 kia telluride used from a local dealership with 103,000 miles and everything was great , until yesterday i notice that when coming to a stop the car would sputter i thought maybe it was just a one off because i recently got recall work done at a kia dealership and they checked over the vehicle and everything was fine. so this morning im driving to work and it happens again so i check the oil and its completely empty i've went less than 3k miles on this oil change something needs to be done no warning to lights
Additional Notes:
I recently brought this 2021 kia telluride used from a local dealership with 103,000 miles and everything was great , until yesterday i notice that when coming to a stop the car would sputter i thought maybe it was just a one off because i recently got recall work done at a kia dealership and they checked over the vehicle and everything was fine. so this morning im driving to work and it happens again so i check the oil and its completely empty i've went less than 3k miles on this oil change something needs to be done no warning to lights
Mfg Campaign: 11663599
Recall Date: May 29, 2025
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
My main screen on my 2021 Telluride goes out suddenly, turning off the backup camera and collision warnings. Sometimes when I start the car it never turns on, sometimes it starts to boot and then goes out and sometimes it works for a few seconds/minutes and then turns off. Once and a while it turns on and stays on for days before going on randomly again.
Corrective Action:
My main screen on my 2021 Telluride goes out suddenly, turning off the backup camera and collision warnings. Sometimes when I start the car it never turns on, sometimes it starts to boot and then goes out and sometimes it works for a few seconds/minutes and then turns off. Once and a while it turns on and stays on for days before going on randomly again.
Additional Notes:
My main screen on my 2021 Telluride goes out suddenly, turning off the backup camera and collision warnings. Sometimes when I start the car it never turns on, sometimes it starts to boot and then goes out and sometimes it works for a few seconds/minutes and then turns off. Once and a while it turns on and stays on for days before going on randomly again.
Mfg Campaign: 11663365
Recall Date: May 28, 2025
Kia America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
My main screen on my 2021 Telluride goes out suddenly, turning off the backup camera and collision warnings. Sometimes when I start the car it never turns on, sometimes it starts to boot and then goes out and sometimes it works for a few seconds/minutes and then turns off. Once and a while it turns on and stays on for days before going on randomly again.
Corrective Action:
My main screen on my 2021 Telluride goes out suddenly, turning off the backup camera and collision warnings. Sometimes when I start the car it never turns on, sometimes it starts to boot and then goes out and sometimes it works for a few seconds/minutes and then turns off. Once and a while it turns on and stays on for days before going on randomly again.
Additional Notes:
My main screen on my 2021 Telluride goes out suddenly, turning off the backup camera and collision warnings. Sometimes when I start the car it never turns on, sometimes it starts to boot and then goes out and sometimes it works for a few seconds/minutes and then turns off. Once and a while it turns on and stays on for days before going on randomly again.
Mfg Campaign: 11663365
Recall Date: May 28, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My main screen on my 2021 Telluride goes out suddenly, turning off the backup camera and collision warnings. Sometimes when I start the car it never turns on, sometimes it starts to boot and then goes out and sometimes it works for a few seconds/minutes and then turns off. Once and a while it turns on and stays on for days before going on randomly again.
Corrective Action:
My main screen on my 2021 Telluride goes out suddenly, turning off the backup camera and collision warnings. Sometimes when I start the car it never turns on, sometimes it starts to boot and then goes out and sometimes it works for a few seconds/minutes and then turns off. Once and a while it turns on and stays on for days before going on randomly again.
Additional Notes:
My main screen on my 2021 Telluride goes out suddenly, turning off the backup camera and collision warnings. Sometimes when I start the car it never turns on, sometimes it starts to boot and then goes out and sometimes it works for a few seconds/minutes and then turns off. Once and a while it turns on and stays on for days before going on randomly again.
Mfg Campaign: 11663365
Recall Date: May 28, 2025
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Sun roof opened and will not close. Wind detector became stuck causing window not to close
Corrective Action:
Sun roof opened and will not close. Wind detector became stuck causing window not to close
Additional Notes:
Sun roof opened and will not close. Wind detector became stuck causing window not to close
Mfg Campaign: 11662949
Recall Date: May 24, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My wife was driving with my kids when there sounded like an explosion and the sunroof exploded. There was nothing around that hit the glass and we haven't been involved in any accidents that may have compromised the integrity of the glass. The sound sounds like an explosion and luckily when it scared my wife while driving, she didn't jerk the wheel and flip the vehicle. Also, thankfully the sunroof shade was closed otherwise glass would have exploded everywhere inside the vehicle hitting my kids and wife. It appears that it explodes up and in the middle of the sunroof by looking at how the glass was missing. It seems this is a common occurrence with the 2021 kia telluride. There's no warning, no cracking, no signs of it going to bust; it just does it. I'm going rounds with Kia to get it fixed but the keep sending me down an endless rabbit hole, so I have in the meantime I paid out of pocket for it. Because I paid out of pocket for it after I was told I could by cooperate I could and then be reimbursed, which is not accurate, kia doesn't want to inspect the car. The only thing the dealerships tell us is yeah, they've seen this happen before.
Corrective Action:
My wife was driving with my kids when there sounded like an explosion and the sunroof exploded. There was nothing around that hit the glass and we haven't been involved in any accidents that may have compromised the integrity of the glass. The sound sounds like an explosion and luckily when it scared my wife while driving, she didn't jerk the wheel and flip the vehicle. Also, thankfully the sunroof shade was closed otherwise glass would have exploded everywhere inside the vehicle hitting my kids and wife. It appears that it explodes up and in the middle of the sunroof by looking at how the glass was missing. It seems this is a common occurrence with the 2021 kia telluride. There's no warning, no cracking, no signs of it going to bust; it just does it. I'm going rounds with Kia to get it fixed but the keep sending me down an endless rabbit hole, so I have in the meantime I paid out of pocket for it. Because I paid out of pocket for it after I was told I could by cooperate I could and then be reimbursed, which is not accurate, kia doesn't want to inspect the car. The only thing the dealerships tell us is yeah, they've seen this happen before.
Additional Notes:
My wife was driving with my kids when there sounded like an explosion and the sunroof exploded. There was nothing around that hit the glass and we haven't been involved in any accidents that may have compromised the integrity of the glass. The sound sounds like an explosion and luckily when it scared my wife while driving, she didn't jerk the wheel and flip the vehicle. Also, thankfully the sunroof shade was closed otherwise glass would have exploded everywhere inside the vehicle hitting my kids and wife. It appears that it explodes up and in the middle of the sunroof by looking at how the glass was missing. It seems this is a common occurrence with the 2021 kia telluride. There's no warning, no cracking, no signs of it going to bust; it just does it. I'm going rounds with Kia to get it fixed but the keep sending me down an endless rabbit hole, so I have in the meantime I paid out of pocket for it. Because I paid out of pocket for it after I was told I could by cooperate I could and then be reimbursed, which is not accurate, kia doesn't want to inspect the car. The only thing the dealerships tell us is yeah, they've seen this happen before.
Mfg Campaign: 11661106
Recall Date: May 15, 2025
Kia America, Inc.
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
My wife was driving with my kids when there sounded like an explosion and the sunroof exploded. There was nothing around that hit the glass and we haven't been involved in any accidents that may have compromised the integrity of the glass. The sound sounds like an explosion and luckily when it scared my wife while driving, she didn't jerk the wheel and flip the vehicle. Also, thankfully the sunroof shade was closed otherwise glass would have exploded everywhere inside the vehicle hitting my kids and wife. It appears that it explodes up and in the middle of the sunroof by looking at how the glass was missing. It seems this is a common occurrence with the 2021 kia telluride. There's no warning, no cracking, no signs of it going to bust; it just does it. I'm going rounds with Kia to get it fixed but the keep sending me down an endless rabbit hole, so I have in the meantime I paid out of pocket for it. Because I paid out of pocket for it after I was told I could by cooperate I could and then be reimbursed, which is not accurate, kia doesn't want to inspect the car. The only thing the dealerships tell us is yeah, they've seen this happen before.
Corrective Action:
My wife was driving with my kids when there sounded like an explosion and the sunroof exploded. There was nothing around that hit the glass and we haven't been involved in any accidents that may have compromised the integrity of the glass. The sound sounds like an explosion and luckily when it scared my wife while driving, she didn't jerk the wheel and flip the vehicle. Also, thankfully the sunroof shade was closed otherwise glass would have exploded everywhere inside the vehicle hitting my kids and wife. It appears that it explodes up and in the middle of the sunroof by looking at how the glass was missing. It seems this is a common occurrence with the 2021 kia telluride. There's no warning, no cracking, no signs of it going to bust; it just does it. I'm going rounds with Kia to get it fixed but the keep sending me down an endless rabbit hole, so I have in the meantime I paid out of pocket for it. Because I paid out of pocket for it after I was told I could by cooperate I could and then be reimbursed, which is not accurate, kia doesn't want to inspect the car. The only thing the dealerships tell us is yeah, they've seen this happen before.
Additional Notes:
My wife was driving with my kids when there sounded like an explosion and the sunroof exploded. There was nothing around that hit the glass and we haven't been involved in any accidents that may have compromised the integrity of the glass. The sound sounds like an explosion and luckily when it scared my wife while driving, she didn't jerk the wheel and flip the vehicle. Also, thankfully the sunroof shade was closed otherwise glass would have exploded everywhere inside the vehicle hitting my kids and wife. It appears that it explodes up and in the middle of the sunroof by looking at how the glass was missing. It seems this is a common occurrence with the 2021 kia telluride. There's no warning, no cracking, no signs of it going to bust; it just does it. I'm going rounds with Kia to get it fixed but the keep sending me down an endless rabbit hole, so I have in the meantime I paid out of pocket for it. Because I paid out of pocket for it after I was told I could by cooperate I could and then be reimbursed, which is not accurate, kia doesn't want to inspect the car. The only thing the dealerships tell us is yeah, they've seen this happen before.
Mfg Campaign: 11661106
Recall Date: May 15, 2025
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Headlight on passenger side is no longer working causing unsafe visibility issues. While under warranty, the car was taken in for service at a Kia dealership twice for the same problem but during this time frame, the headlight issue was only occurring intermittently. Both times no repair or replacement was made and I was told the headlight was fine. The headlight ended up experiencing complete failure shortly after my warranty expired. I have pictures of my dash mileage when it happened. Researching online, I have discovered other Kia Telluride owners with similar complaints about their headlights failing in this way. Furthermore, Kia Dealerships either fail to make the repair properly by not correcting the known defect(which results in failure again) or have been charging thousands of dollars for a new complete headlight assembly replacement. Normally, when a headlight fails, it is just a matter of swapping out the headlight bulb with a new one. Unfortunately, because of the defect and failure with the design, it is not that cheap/simple to fix. A class action lawsuit has begun because of Kia's inaction. Kia should do the right thing and issue a recall the fix this unsafe problem of headlight failure.
Corrective Action:
Headlight on passenger side is no longer working causing unsafe visibility issues. While under warranty, the car was taken in for service at a Kia dealership twice for the same problem but during this time frame, the headlight issue was only occurring intermittently. Both times no repair or replacement was made and I was told the headlight was fine. The headlight ended up experiencing complete failure shortly after my warranty expired. I have pictures of my dash mileage when it happened. Researching online, I have discovered other Kia Telluride owners with similar complaints about their headlights failing in this way. Furthermore, Kia Dealerships either fail to make the repair properly by not correcting the known defect(which results in failure again) or have been charging thousands of dollars for a new complete headlight assembly replacement. Normally, when a headlight fails, it is just a matter of swapping out the headlight bulb with a new one. Unfortunately, because of the defect and failure with the design, it is not that cheap/simple to fix. A class action lawsuit has begun because of Kia's inaction. Kia should do the right thing and issue a recall the fix this unsafe problem of headlight failure.
Additional Notes:
Headlight on passenger side is no longer working causing unsafe visibility issues. While under warranty, the car was taken in for service at a Kia dealership twice for the same problem but during this time frame, the headlight issue was only occurring intermittently. Both times no repair or replacement was made and I was told the headlight was fine. The headlight ended up experiencing complete failure shortly after my warranty expired. I have pictures of my dash mileage when it happened. Researching online, I have discovered other Kia Telluride owners with similar complaints about their headlights failing in this way. Furthermore, Kia Dealerships either fail to make the repair properly by not correcting the known defect(which results in failure again) or have been charging thousands of dollars for a new complete headlight assembly replacement. Normally, when a headlight fails, it is just a matter of swapping out the headlight bulb with a new one. Unfortunately, because of the defect and failure with the design, it is not that cheap/simple to fix. A class action lawsuit has begun because of Kia's inaction. Kia should do the right thing and issue a recall the fix this unsafe problem of headlight failure.
Mfg Campaign: 11661035
Recall Date: May 14, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The last two times I have been due for an oil change my car has been completely empty. It is 4 years old and burning 4/5 quarts of oil between oil changes. Yesterday for example, my oil notification came on, today I start my car and my engine light came on, check the oil and nothing. Put 2 quarts of oil in it so I can make it to the mechanic tomorrow. This should not be happening on a 4 year old vehicle
Corrective Action:
The last two times I have been due for an oil change my car has been completely empty. It is 4 years old and burning 4/5 quarts of oil between oil changes. Yesterday for example, my oil notification came on, today I start my car and my engine light came on, check the oil and nothing. Put 2 quarts of oil in it so I can make it to the mechanic tomorrow. This should not be happening on a 4 year old vehicle
Additional Notes:
The last two times I have been due for an oil change my car has been completely empty. It is 4 years old and burning 4/5 quarts of oil between oil changes. Yesterday for example, my oil notification came on, today I start my car and my engine light came on, check the oil and nothing. Put 2 quarts of oil in it so I can make it to the mechanic tomorrow. This should not be happening on a 4 year old vehicle
Mfg Campaign: 11657104
Recall Date: Apr 27, 2025
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