Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC316
Recall Date: Jun 5, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC303
Recall Date: Mar 20, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC247
Recall Date: Aug 15, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2021 Telluride, K5, and Forte vehicles. The Occupant Classification and Detection System (OCS/ODS) unit may not detect the presence of a child restraint system in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC207
Recall Date: Mar 11, 2021
Consumer Complaints
303 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Excessive Oil usage to the point of no oil on dip stick yet engine doesnt alert to low oil or pressure. Engine started sputtering and stalling which is why we even checked. Oil changes are done on normal basis. This seems to be a common complaint on the Internet now that I am looking into this. This car is 4 years old and should not be having engine trouble.
Corrective Action:
Excessive Oil usage to the point of no oil on dip stick yet engine doesnt alert to low oil or pressure. Engine started sputtering and stalling which is why we even checked. Oil changes are done on normal basis. This seems to be a common complaint on the Internet now that I am looking into this. This car is 4 years old and should not be having engine trouble.
Additional Notes:
Excessive Oil usage to the point of no oil on dip stick yet engine doesnt alert to low oil or pressure. Engine started sputtering and stalling which is why we even checked. Oil changes are done on normal basis. This seems to be a common complaint on the Internet now that I am looking into this. This car is 4 years old and should not be having engine trouble.
Mfg Campaign: 11655365
Recall Date: Apr 18, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Upon attempting to open the sunroof, a loud pop was heard on opening and sliding backward, and it was determined the air deflector arm had broken. The sunroof will not fully close nor fully open now, it is stuck partially open. The dealer confirmed the issue and has to order the part with no idea on ETA to get it. The vehicle inside is exposed to the elements when driving and the rear of the sunroof is elevated which is a risk to objects.
Corrective Action:
Upon attempting to open the sunroof, a loud pop was heard on opening and sliding backward, and it was determined the air deflector arm had broken. The sunroof will not fully close nor fully open now, it is stuck partially open. The dealer confirmed the issue and has to order the part with no idea on ETA to get it. The vehicle inside is exposed to the elements when driving and the rear of the sunroof is elevated which is a risk to objects.
Additional Notes:
Upon attempting to open the sunroof, a loud pop was heard on opening and sliding backward, and it was determined the air deflector arm had broken. The sunroof will not fully close nor fully open now, it is stuck partially open. The dealer confirmed the issue and has to order the part with no idea on ETA to get it. The vehicle inside is exposed to the elements when driving and the rear of the sunroof is elevated which is a risk to objects.
Mfg Campaign: 11654849
Recall Date: Apr 15, 2025
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2021 Kia Telluride. The contact stated that while driving at various speeds, other drivers were flashing their headlights, attempting to notify the contact that the front headlights were not functioning as intended. The vehicle was taken to the dealer, and the high beam headlights were replaced. The contact stated that on another occasion, while driving at various speeds, the driver’s side front high beam headlight failed to illuminate as intended. The vehicle was taken to the dealer; however, no cause for the failure was found. The high beam headlights were replaced. The contact tested the lights, and the front driver’s side high beam headlight failed to operate. Upon further inspection, the dealer stated that there was a burning odor coming from the vehicle. The vehicle was diagnosed, and it was determined that the headlight assembly kit needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V148000 (EXTERIOR LIGHTING); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 67,688.
Corrective Action:
The contact owns a 2021 Kia Telluride. The contact stated that while driving at various speeds, other drivers were flashing their headlights, attempting to notify the contact that the front headlights were not functioning as intended. The vehicle was taken to the dealer, and the high beam headlights were replaced. The contact stated that on another occasion, while driving at various speeds, the driver’s side front high beam headlight failed to illuminate as intended. The vehicle was taken to the dealer; however, no cause for the failure was found. The high beam headlights were replaced. The contact tested the lights, and the front driver’s side high beam headlight failed to operate. Upon further inspection, the dealer stated that there was a burning odor coming from the vehicle. The vehicle was diagnosed, and it was determined that the headlight assembly kit needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V148000 (EXTERIOR LIGHTING); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 67,688.
Additional Notes:
The contact owns a 2021 Kia Telluride. The contact stated that while driving at various speeds, other drivers were flashing their headlights, attempting to notify the contact that the front headlights were not functioning as intended. The vehicle was taken to the dealer, and the high beam headlights were replaced. The contact stated that on another occasion, while driving at various speeds, the driver’s side front high beam headlight failed to illuminate as intended. The vehicle was taken to the dealer; however, no cause for the failure was found. The high beam headlights were replaced. The contact tested the lights, and the front driver’s side high beam headlight failed to operate. Upon further inspection, the dealer stated that there was a burning odor coming from the vehicle. The vehicle was diagnosed, and it was determined that the headlight assembly kit needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V148000 (EXTERIOR LIGHTING); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 67,688.
Mfg Campaign: 11653157
Recall Date: Apr 7, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
March 7th my engine light came on while pulling out, in reverse, of a parking spot. My engine light also turned off on March 7th later in the day. Between then and now, it came on and went off a few times, but my car seemed fine. On April 1, the light reappeared again while backing out of a parking spot. My car was not working like normal. It was shaking a bit and seemed kinda stuck, but also very slowly moving in reverse. Shaking stoped once I put it in drive but the engine light stayed on. I took it to my mechanic and the code given was “internal engine failure”. He told me should be under warranty, so I called the dealership. Service guy told me no active recalls and also that I was outside of the warranty. I have 118,800 miles. Vehicle is less than 4 years old. I am waiting to hear back from my mechanic as to how much repairs should be. I don’t know if he is thinking I need a whole new engine or just a part.
Corrective Action:
March 7th my engine light came on while pulling out, in reverse, of a parking spot. My engine light also turned off on March 7th later in the day. Between then and now, it came on and went off a few times, but my car seemed fine. On April 1, the light reappeared again while backing out of a parking spot. My car was not working like normal. It was shaking a bit and seemed kinda stuck, but also very slowly moving in reverse. Shaking stoped once I put it in drive but the engine light stayed on. I took it to my mechanic and the code given was “internal engine failure”. He told me should be under warranty, so I called the dealership. Service guy told me no active recalls and also that I was outside of the warranty. I have 118,800 miles. Vehicle is less than 4 years old. I am waiting to hear back from my mechanic as to how much repairs should be. I don’t know if he is thinking I need a whole new engine or just a part.
Additional Notes:
March 7th my engine light came on while pulling out, in reverse, of a parking spot. My engine light also turned off on March 7th later in the day. Between then and now, it came on and went off a few times, but my car seemed fine. On April 1, the light reappeared again while backing out of a parking spot. My car was not working like normal. It was shaking a bit and seemed kinda stuck, but also very slowly moving in reverse. Shaking stoped once I put it in drive but the engine light stayed on. I took it to my mechanic and the code given was “internal engine failure”. He told me should be under warranty, so I called the dealership. Service guy told me no active recalls and also that I was outside of the warranty. I have 118,800 miles. Vehicle is less than 4 years old. I am waiting to hear back from my mechanic as to how much repairs should be. I don’t know if he is thinking I need a whole new engine or just a part.
Mfg Campaign: 11652471
Recall Date: Apr 3, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? While driving the vehicle, it intermittently hesitated during acceleration until there was a very loud popping and banging noise, it was sudden and very loud. We experienced a complete and sudden loss of power. The car then proceeded to send off nearly every alert on the dash, and threw a code which was P061B. The engine blew out, the oil pan was fractured by ejected connecting rod (visible from underside). How was your safety or the safety of others put at risk? When the engine blew out in the fast lane, our physical safety was at risk due to the immediate loss of control and power, the inability to merge, and stopping next to the center divider in a high-traffic area. In the car were my wife and 3 kids. Psychologically, the fear and panic of our family being stuck, the stress of making quick decisions, and the vulnerability of being exposed to fast-moving vehicles added significant pressure. In that moment, our family was left utterly helpless, fearing for our lives in the face of an overwhelming, life-threatening crisis. Has the problem been reproduced or confirmed by a dealer or independent service center? The car is currently at a Kia service center in Santa Rosa, Ca. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? UNKNOWN, the vehicle is at the service center in Santa Rosa, Ca. The vehicle was also inspected by a local mobile mechanic. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no alerts, warning lamps, or messages, the car did experience some hesitation during acceleration but it was intermittent.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? While driving the vehicle, it intermittently hesitated during acceleration until there was a very loud popping and banging noise, it was sudden and very loud. We experienced a complete and sudden loss of power. The car then proceeded to send off nearly every alert on the dash, and threw a code which was P061B. The engine blew out, the oil pan was fractured by ejected connecting rod (visible from underside). How was your safety or the safety of others put at risk? When the engine blew out in the fast lane, our physical safety was at risk due to the immediate loss of control and power, the inability to merge, and stopping next to the center divider in a high-traffic area. In the car were my wife and 3 kids. Psychologically, the fear and panic of our family being stuck, the stress of making quick decisions, and the vulnerability of being exposed to fast-moving vehicles added significant pressure. In that moment, our family was left utterly helpless, fearing for our lives in the face of an overwhelming, life-threatening crisis. Has the problem been reproduced or confirmed by a dealer or independent service center? The car is currently at a Kia service center in Santa Rosa, Ca. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? UNKNOWN, the vehicle is at the service center in Santa Rosa, Ca. The vehicle was also inspected by a local mobile mechanic. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no alerts, warning lamps, or messages, the car did experience some hesitation during acceleration but it was intermittent.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? While driving the vehicle, it intermittently hesitated during acceleration until there was a very loud popping and banging noise, it was sudden and very loud. We experienced a complete and sudden loss of power. The car then proceeded to send off nearly every alert on the dash, and threw a code which was P061B. The engine blew out, the oil pan was fractured by ejected connecting rod (visible from underside). How was your safety or the safety of others put at risk? When the engine blew out in the fast lane, our physical safety was at risk due to the immediate loss of control and power, the inability to merge, and stopping next to the center divider in a high-traffic area. In the car were my wife and 3 kids. Psychologically, the fear and panic of our family being stuck, the stress of making quick decisions, and the vulnerability of being exposed to fast-moving vehicles added significant pressure. In that moment, our family was left utterly helpless, fearing for our lives in the face of an overwhelming, life-threatening crisis. Has the problem been reproduced or confirmed by a dealer or independent service center? The car is currently at a Kia service center in Santa Rosa, Ca. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? UNKNOWN, the vehicle is at the service center in Santa Rosa, Ca. The vehicle was also inspected by a local mobile mechanic. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no alerts, warning lamps, or messages, the car did experience some hesitation during acceleration but it was intermittent.
Mfg Campaign: 11652496
Recall Date: Apr 3, 2025
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? While driving the vehicle, it intermittently hesitated during acceleration until there was a very loud popping and banging noise, it was sudden and very loud. We experienced a complete and sudden loss of power. The car then proceeded to send off nearly every alert on the dash, and threw a code which was P061B. The engine blew out, the oil pan was fractured by ejected connecting rod (visible from underside). How was your safety or the safety of others put at risk? When the engine blew out in the fast lane, our physical safety was at risk due to the immediate loss of control and power, the inability to merge, and stopping next to the center divider in a high-traffic area. In the car were my wife and 3 kids. Psychologically, the fear and panic of our family being stuck, the stress of making quick decisions, and the vulnerability of being exposed to fast-moving vehicles added significant pressure. In that moment, our family was left utterly helpless, fearing for our lives in the face of an overwhelming, life-threatening crisis. Has the problem been reproduced or confirmed by a dealer or independent service center? The car is currently at a Kia service center in Santa Rosa, Ca. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? UNKNOWN, the vehicle is at the service center in Santa Rosa, Ca. The vehicle was also inspected by a local mobile mechanic. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no alerts, warning lamps, or messages, the car did experience some hesitation during acceleration but it was intermittent.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? While driving the vehicle, it intermittently hesitated during acceleration until there was a very loud popping and banging noise, it was sudden and very loud. We experienced a complete and sudden loss of power. The car then proceeded to send off nearly every alert on the dash, and threw a code which was P061B. The engine blew out, the oil pan was fractured by ejected connecting rod (visible from underside). How was your safety or the safety of others put at risk? When the engine blew out in the fast lane, our physical safety was at risk due to the immediate loss of control and power, the inability to merge, and stopping next to the center divider in a high-traffic area. In the car were my wife and 3 kids. Psychologically, the fear and panic of our family being stuck, the stress of making quick decisions, and the vulnerability of being exposed to fast-moving vehicles added significant pressure. In that moment, our family was left utterly helpless, fearing for our lives in the face of an overwhelming, life-threatening crisis. Has the problem been reproduced or confirmed by a dealer or independent service center? The car is currently at a Kia service center in Santa Rosa, Ca. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? UNKNOWN, the vehicle is at the service center in Santa Rosa, Ca. The vehicle was also inspected by a local mobile mechanic. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no alerts, warning lamps, or messages, the car did experience some hesitation during acceleration but it was intermittent.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? While driving the vehicle, it intermittently hesitated during acceleration until there was a very loud popping and banging noise, it was sudden and very loud. We experienced a complete and sudden loss of power. The car then proceeded to send off nearly every alert on the dash, and threw a code which was P061B. The engine blew out, the oil pan was fractured by ejected connecting rod (visible from underside). How was your safety or the safety of others put at risk? When the engine blew out in the fast lane, our physical safety was at risk due to the immediate loss of control and power, the inability to merge, and stopping next to the center divider in a high-traffic area. In the car were my wife and 3 kids. Psychologically, the fear and panic of our family being stuck, the stress of making quick decisions, and the vulnerability of being exposed to fast-moving vehicles added significant pressure. In that moment, our family was left utterly helpless, fearing for our lives in the face of an overwhelming, life-threatening crisis. Has the problem been reproduced or confirmed by a dealer or independent service center? The car is currently at a Kia service center in Santa Rosa, Ca. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? UNKNOWN, the vehicle is at the service center in Santa Rosa, Ca. The vehicle was also inspected by a local mobile mechanic. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no alerts, warning lamps, or messages, the car did experience some hesitation during acceleration but it was intermittent.
Mfg Campaign: 11652496
Recall Date: Apr 3, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I let the sunroof back and it pretty instantly snapped and a piece of the traction for the sunroof broke off. I don’t use the sunroof often (maybe 6 times total since buying the car). I let it back occasionally to make sure it doesn’t stop working from use. Now the back of the sunroof is titled upwards and will not close.
Corrective Action:
I let the sunroof back and it pretty instantly snapped and a piece of the traction for the sunroof broke off. I don’t use the sunroof often (maybe 6 times total since buying the car). I let it back occasionally to make sure it doesn’t stop working from use. Now the back of the sunroof is titled upwards and will not close.
Additional Notes:
I let the sunroof back and it pretty instantly snapped and a piece of the traction for the sunroof broke off. I don’t use the sunroof often (maybe 6 times total since buying the car). I let it back occasionally to make sure it doesn’t stop working from use. Now the back of the sunroof is titled upwards and will not close.
Mfg Campaign: 11648607
Recall Date: Mar 16, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vibration at highway speeds Most noticeable when accelerating up an incline at around 70-77mph car vibrated strongly. Had tires balanced and after few days problem persisted. Vibration was not as strong with balanced tires but still noticeable. To reduce vibration I have had to reduce speed and move to slower lanes.
Corrective Action:
Vibration at highway speeds Most noticeable when accelerating up an incline at around 70-77mph car vibrated strongly. Had tires balanced and after few days problem persisted. Vibration was not as strong with balanced tires but still noticeable. To reduce vibration I have had to reduce speed and move to slower lanes.
Additional Notes:
Vibration at highway speeds Most noticeable when accelerating up an incline at around 70-77mph car vibrated strongly. Had tires balanced and after few days problem persisted. Vibration was not as strong with balanced tires but still noticeable. To reduce vibration I have had to reduce speed and move to slower lanes.
Mfg Campaign: 11647718
Recall Date: Mar 11, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Opened sunroof and arm popped out/off track. Sunroof is stuck open.
Corrective Action:
Opened sunroof and arm popped out/off track. Sunroof is stuck open.
Additional Notes:
Opened sunroof and arm popped out/off track. Sunroof is stuck open.
Mfg Campaign: 11646864
Recall Date: Mar 6, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have a well-maintained 2021 Kia Telluride, however the paint on the roof of the car is peeling off. In my research, I have found that many owners are experiencing the same issue especially in SNOW PEARL WHITE color. I have contacted my local dealership but they are refusing to address the issue and have quoted me $2,470.74 to repaint the roof. I've had vehicles for decades and never had paint issues.
Corrective Action:
I have a well-maintained 2021 Kia Telluride, however the paint on the roof of the car is peeling off. In my research, I have found that many owners are experiencing the same issue especially in SNOW PEARL WHITE color. I have contacted my local dealership but they are refusing to address the issue and have quoted me $2,470.74 to repaint the roof. I've had vehicles for decades and never had paint issues.
Additional Notes:
I have a well-maintained 2021 Kia Telluride, however the paint on the roof of the car is peeling off. In my research, I have found that many owners are experiencing the same issue especially in SNOW PEARL WHITE color. I have contacted my local dealership but they are refusing to address the issue and have quoted me $2,470.74 to repaint the roof. I've had vehicles for decades and never had paint issues.
Mfg Campaign: 11646005
Recall Date: Mar 3, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving under normal conditions the engine started making a weird sound. Shortly after the power steering wend out and the dash, lights and infotainment system went dark. The engine shut off completely and will not go back on. This is after bringing the car in for continuous issues and always being told they are resolved and the car is fine.
Corrective Action:
While driving under normal conditions the engine started making a weird sound. Shortly after the power steering wend out and the dash, lights and infotainment system went dark. The engine shut off completely and will not go back on. This is after bringing the car in for continuous issues and always being told they are resolved and the car is fine.
Additional Notes:
While driving under normal conditions the engine started making a weird sound. Shortly after the power steering wend out and the dash, lights and infotainment system went dark. The engine shut off completely and will not go back on. This is after bringing the car in for continuous issues and always being told they are resolved and the car is fine.
Mfg Campaign: 11645564
Recall Date: Feb 28, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The sunroof, which is hardly used, opened and will not close. It has gone off of the track.
Corrective Action:
The sunroof, which is hardly used, opened and will not close. It has gone off of the track.
Additional Notes:
The sunroof, which is hardly used, opened and will not close. It has gone off of the track.
Mfg Campaign: 11644542
Recall Date: Feb 24, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I’ve taken my vehicle to Kia a few times about my transmission sputtering and the first time they told me I needed a transmission flush, I paid $250.00 to have it done just to have it continue to happen and every time I bring it there they say they aren’t seeing or feeling anything. It’s still doing it. Also I opened my sunroof and it hasn’t been used much since I bought it in 2022 and now it’s stuck open. Took to the dealer just for them to tell me I have to pay $140 diagnosis fee and my warranty most likely won’t cover to fix it. I purchased the platinum bumper to bumper warranty!
Corrective Action:
I’ve taken my vehicle to Kia a few times about my transmission sputtering and the first time they told me I needed a transmission flush, I paid $250.00 to have it done just to have it continue to happen and every time I bring it there they say they aren’t seeing or feeling anything. It’s still doing it. Also I opened my sunroof and it hasn’t been used much since I bought it in 2022 and now it’s stuck open. Took to the dealer just for them to tell me I have to pay $140 diagnosis fee and my warranty most likely won’t cover to fix it. I purchased the platinum bumper to bumper warranty!
Additional Notes:
I’ve taken my vehicle to Kia a few times about my transmission sputtering and the first time they told me I needed a transmission flush, I paid $250.00 to have it done just to have it continue to happen and every time I bring it there they say they aren’t seeing or feeling anything. It’s still doing it. Also I opened my sunroof and it hasn’t been used much since I bought it in 2022 and now it’s stuck open. Took to the dealer just for them to tell me I have to pay $140 diagnosis fee and my warranty most likely won’t cover to fix it. I purchased the platinum bumper to bumper warranty!
Mfg Campaign: 11639596
Recall Date: Jan 30, 2025
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I’ve taken my vehicle to Kia a few times about my transmission sputtering and the first time they told me I needed a transmission flush, I paid $250.00 to have it done just to have it continue to happen and every time I bring it there they say they aren’t seeing or feeling anything. It’s still doing it. Also I opened my sunroof and it hasn’t been used much since I bought it in 2022 and now it’s stuck open. Took to the dealer just for them to tell me I have to pay $140 diagnosis fee and my warranty most likely won’t cover to fix it. I purchased the platinum bumper to bumper warranty!
Corrective Action:
I’ve taken my vehicle to Kia a few times about my transmission sputtering and the first time they told me I needed a transmission flush, I paid $250.00 to have it done just to have it continue to happen and every time I bring it there they say they aren’t seeing or feeling anything. It’s still doing it. Also I opened my sunroof and it hasn’t been used much since I bought it in 2022 and now it’s stuck open. Took to the dealer just for them to tell me I have to pay $140 diagnosis fee and my warranty most likely won’t cover to fix it. I purchased the platinum bumper to bumper warranty!
Additional Notes:
I’ve taken my vehicle to Kia a few times about my transmission sputtering and the first time they told me I needed a transmission flush, I paid $250.00 to have it done just to have it continue to happen and every time I bring it there they say they aren’t seeing or feeling anything. It’s still doing it. Also I opened my sunroof and it hasn’t been used much since I bought it in 2022 and now it’s stuck open. Took to the dealer just for them to tell me I have to pay $140 diagnosis fee and my warranty most likely won’t cover to fix it. I purchased the platinum bumper to bumper warranty!
Mfg Campaign: 11639596
Recall Date: Jan 30, 2025
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
While driving at interstate speeds the sunroof window shattered outward. This was not the result of a rock or flying ice event as no other cars where near by at the time. I have found that many others have experienced this issue and Kia refuses to cover the repairs even though it appears to be an issue with Kia Telluride sunroofs. If the sun shade had been open at the time both me and my 12 year old son would have been covered with glass and this could have caused a high speed accident from the glass and the sound of the explosion. Kia needs to address this issue but our request for compensation has been denied. Also Kia refused to provide documentation of this denial as it was in an email from the local dealer to Kia.
Corrective Action:
While driving at interstate speeds the sunroof window shattered outward. This was not the result of a rock or flying ice event as no other cars where near by at the time. I have found that many others have experienced this issue and Kia refuses to cover the repairs even though it appears to be an issue with Kia Telluride sunroofs. If the sun shade had been open at the time both me and my 12 year old son would have been covered with glass and this could have caused a high speed accident from the glass and the sound of the explosion. Kia needs to address this issue but our request for compensation has been denied. Also Kia refused to provide documentation of this denial as it was in an email from the local dealer to Kia.
Additional Notes:
While driving at interstate speeds the sunroof window shattered outward. This was not the result of a rock or flying ice event as no other cars where near by at the time. I have found that many others have experienced this issue and Kia refuses to cover the repairs even though it appears to be an issue with Kia Telluride sunroofs. If the sun shade had been open at the time both me and my 12 year old son would have been covered with glass and this could have caused a high speed accident from the glass and the sound of the explosion. Kia needs to address this issue but our request for compensation has been denied. Also Kia refused to provide documentation of this denial as it was in an email from the local dealer to Kia.
Mfg Campaign: 11636399
Recall Date: Jan 16, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My infotainment/navigation system has failed before the 4 year anniversary of my car 1/13/21. The screen freezes with larger vertical magenta colored blocks in the foreground with an olive green and brown background. Sometimes the screen is completely black. The color on the screen often oscillates between blue and regular functionality. When the system temporarily worked, I updated the software. Yet updating the software did not correct the chronic, safety issues with the screen. This very flawed Kia Telluride 2021 infotainment system presents a real safety hazard to every driver who has purchased this car. Today I am in Capitol Kia replacing a 3 year old infotainment system on my own dime. I counted there should be a class action suit and a recall.
Corrective Action:
My infotainment/navigation system has failed before the 4 year anniversary of my car 1/13/21. The screen freezes with larger vertical magenta colored blocks in the foreground with an olive green and brown background. Sometimes the screen is completely black. The color on the screen often oscillates between blue and regular functionality. When the system temporarily worked, I updated the software. Yet updating the software did not correct the chronic, safety issues with the screen. This very flawed Kia Telluride 2021 infotainment system presents a real safety hazard to every driver who has purchased this car. Today I am in Capitol Kia replacing a 3 year old infotainment system on my own dime. I counted there should be a class action suit and a recall.
Additional Notes:
My infotainment/navigation system has failed before the 4 year anniversary of my car 1/13/21. The screen freezes with larger vertical magenta colored blocks in the foreground with an olive green and brown background. Sometimes the screen is completely black. The color on the screen often oscillates between blue and regular functionality. When the system temporarily worked, I updated the software. Yet updating the software did not correct the chronic, safety issues with the screen. This very flawed Kia Telluride 2021 infotainment system presents a real safety hazard to every driver who has purchased this car. Today I am in Capitol Kia replacing a 3 year old infotainment system on my own dime. I counted there should be a class action suit and a recall.
Mfg Campaign: 11635241
Recall Date: Jan 10, 2025
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
In November 2024, the sunroof mechanism failed in a crooked, partially open position and would no longer move. The motor operated, but there was a grinding noise and no movement of the sunroof. I had to return from North Carolina to Alabama in the rain with a partially open sunroof. The service department at Bramlett Kia in Decatur, Alabama, confirmed the sunroof mechanism has to be replaced. The service technician said the electrical cable to the sunroof was caught in the mechanism. Parts were ordered and took several weeks to be shipped. The sunroof is to be repaired next week. This is obviously a defective design and could lead to safety issues if the sunroof were to become detached while the vehicle is moving. My sunroof has stayed in place but the mechanism is bent on both sides and loose in one corner. I don't know if the sunroof is still being held safely by the mechanism. Parts invoice ($2907) is attached. Labor is estimated at $1000 but I do not yet have the invoice.
Corrective Action:
In November 2024, the sunroof mechanism failed in a crooked, partially open position and would no longer move. The motor operated, but there was a grinding noise and no movement of the sunroof. I had to return from North Carolina to Alabama in the rain with a partially open sunroof. The service department at Bramlett Kia in Decatur, Alabama, confirmed the sunroof mechanism has to be replaced. The service technician said the electrical cable to the sunroof was caught in the mechanism. Parts were ordered and took several weeks to be shipped. The sunroof is to be repaired next week. This is obviously a defective design and could lead to safety issues if the sunroof were to become detached while the vehicle is moving. My sunroof has stayed in place but the mechanism is bent on both sides and loose in one corner. I don't know if the sunroof is still being held safely by the mechanism. Parts invoice ($2907) is attached. Labor is estimated at $1000 but I do not yet have the invoice.
Additional Notes:
In November 2024, the sunroof mechanism failed in a crooked, partially open position and would no longer move. The motor operated, but there was a grinding noise and no movement of the sunroof. I had to return from North Carolina to Alabama in the rain with a partially open sunroof. The service department at Bramlett Kia in Decatur, Alabama, confirmed the sunroof mechanism has to be replaced. The service technician said the electrical cable to the sunroof was caught in the mechanism. Parts were ordered and took several weeks to be shipped. The sunroof is to be repaired next week. This is obviously a defective design and could lead to safety issues if the sunroof were to become detached while the vehicle is moving. My sunroof has stayed in place but the mechanism is bent on both sides and loose in one corner. I don't know if the sunroof is still being held safely by the mechanism. Parts invoice ($2907) is attached. Labor is estimated at $1000 but I do not yet have the invoice.
Mfg Campaign: 11634123
Recall Date: Jan 4, 2025
Kia America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Anytime going through the car wash the front and back parking sensors don’t work and gives an error. It is now permanently stuck with this error.
Corrective Action:
Anytime going through the car wash the front and back parking sensors don’t work and gives an error. It is now permanently stuck with this error.
Additional Notes:
Anytime going through the car wash the front and back parking sensors don’t work and gives an error. It is now permanently stuck with this error.
Mfg Campaign: 11633021
Recall Date: Dec 30, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Anytime going through the car wash the front and back parking sensors don’t work and gives an error. It is now permanently stuck with this error.
Corrective Action:
Anytime going through the car wash the front and back parking sensors don’t work and gives an error. It is now permanently stuck with this error.
Additional Notes:
Anytime going through the car wash the front and back parking sensors don’t work and gives an error. It is now permanently stuck with this error.
Mfg Campaign: 11633021
Recall Date: Dec 30, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My engine started jerking when stopped. Then the electrical started acting up, like the windows wouldn't roll back up. Then the engine just shut off while I was driving.
Corrective Action:
My engine started jerking when stopped. Then the electrical started acting up, like the windows wouldn't roll back up. Then the engine just shut off while I was driving.
Additional Notes:
My engine started jerking when stopped. Then the electrical started acting up, like the windows wouldn't roll back up. Then the engine just shut off while I was driving.
Mfg Campaign: 11633204
Recall Date: Dec 30, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury