Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC316
Recall Date: Jun 5, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC303
Recall Date: Mar 20, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC247
Recall Date: Aug 15, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2022 Sorento and Telluride vehicles. The vehicles may be equipped with an incorrect spare tire which, when installed, can impair the anti-lock braking system (ABS) and the traction control system (TCS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC244
Recall Date: Jul 19, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2022 Telluride vehicles. Excess adhesive in a circuit board within the instrument cluster may cause the instrument cluster display screen to be blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC237
Recall Date: May 17, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2022 Telluride vehicles. The LCD display screen may remain blank after startup. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC215
Recall Date: Jul 28, 2021
Consumer Complaints
307 ComplaintsKia America, Inc.
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
I just purchased my car on 7/15/21. While driving today my lcd screen on the dashboard goes black after the system check. I can not see any function on my vehicle ie, miles…system setting, fuel etc. this screen is a necessity to Operate this vehicle. While looking online many telluride customers are experiencing the same issue and there has been no remediation from Kia
Corrective Action:
I just purchased my car on 7/15/21. While driving today my lcd screen on the dashboard goes black after the system check. I can not see any function on my vehicle ie, miles…system setting, fuel etc. this screen is a necessity to Operate this vehicle. While looking online many telluride customers are experiencing the same issue and there has been no remediation from Kia
Additional Notes:
I just purchased my car on 7/15/21. While driving today my lcd screen on the dashboard goes black after the system check. I can not see any function on my vehicle ie, miles…system setting, fuel etc. this screen is a necessity to Operate this vehicle. While looking online many telluride customers are experiencing the same issue and there has been no remediation from Kia
Mfg Campaign: 11425288
Recall Date: Jul 17, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
LCD instrument cluster display does not always appear when starting vehicle. This is used to provide a display of the digital speedometer,, fuel economy, and options to enable various driving vehicle warning messages and driver assistance settings.
Corrective Action:
LCD instrument cluster display does not always appear when starting vehicle. This is used to provide a display of the digital speedometer,, fuel economy, and options to enable various driving vehicle warning messages and driver assistance settings.
Additional Notes:
LCD instrument cluster display does not always appear when starting vehicle. This is used to provide a display of the digital speedometer,, fuel economy, and options to enable various driving vehicle warning messages and driver assistance settings.
Mfg Campaign: 11425295
Recall Date: Jul 17, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM:ADAS
Potential Consequences:
The instrumentation screen in front of the drivers wheel goes out all black periodically on some startups. With it black, cannot tell what MPH / Gear / distance to empty / drivers mode, and none of the advanced drivers assist features work. One time it happened while on cruise control and just kept accelerating as if it didn't know what speed I was going. 2022 kia telluride. Many others same issue in the forums I'm in.
Corrective Action:
The instrumentation screen in front of the drivers wheel goes out all black periodically on some startups. With it black, cannot tell what MPH / Gear / distance to empty / drivers mode, and none of the advanced drivers assist features work. One time it happened while on cruise control and just kept accelerating as if it didn't know what speed I was going. 2022 kia telluride. Many others same issue in the forums I'm in.
Additional Notes:
The instrumentation screen in front of the drivers wheel goes out all black periodically on some startups. With it black, cannot tell what MPH / Gear / distance to empty / drivers mode, and none of the advanced drivers assist features work. One time it happened while on cruise control and just kept accelerating as if it didn't know what speed I was going. 2022 kia telluride. Many others same issue in the forums I'm in.
Mfg Campaign: 11425188
Recall Date: Jul 16, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The instrumentation screen in front of the drivers wheel goes out all black periodically on some startups. With it black, cannot tell what MPH / Gear / distance to empty / drivers mode, and none of the advanced drivers assist features work. One time it happened while on cruise control and just kept accelerating as if it didn't know what speed I was going. 2022 kia telluride. Many others same issue in the forums I'm in.
Corrective Action:
The instrumentation screen in front of the drivers wheel goes out all black periodically on some startups. With it black, cannot tell what MPH / Gear / distance to empty / drivers mode, and none of the advanced drivers assist features work. One time it happened while on cruise control and just kept accelerating as if it didn't know what speed I was going. 2022 kia telluride. Many others same issue in the forums I'm in.
Additional Notes:
The instrumentation screen in front of the drivers wheel goes out all black periodically on some startups. With it black, cannot tell what MPH / Gear / distance to empty / drivers mode, and none of the advanced drivers assist features work. One time it happened while on cruise control and just kept accelerating as if it didn't know what speed I was going. 2022 kia telluride. Many others same issue in the forums I'm in.
Mfg Campaign: 11425188
Recall Date: Jul 16, 2021
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL:CRUISE CONTROL
Potential Consequences:
The instrumentation screen in front of the drivers wheel goes out all black periodically on some startups. With it black, cannot tell what MPH / Gear / distance to empty / drivers mode, and none of the advanced drivers assist features work. One time it happened while on cruise control and just kept accelerating as if it didn't know what speed I was going. 2022 kia telluride. Many others same issue in the forums I'm in.
Corrective Action:
The instrumentation screen in front of the drivers wheel goes out all black periodically on some startups. With it black, cannot tell what MPH / Gear / distance to empty / drivers mode, and none of the advanced drivers assist features work. One time it happened while on cruise control and just kept accelerating as if it didn't know what speed I was going. 2022 kia telluride. Many others same issue in the forums I'm in.
Additional Notes:
The instrumentation screen in front of the drivers wheel goes out all black periodically on some startups. With it black, cannot tell what MPH / Gear / distance to empty / drivers mode, and none of the advanced drivers assist features work. One time it happened while on cruise control and just kept accelerating as if it didn't know what speed I was going. 2022 kia telluride. Many others same issue in the forums I'm in.
Mfg Campaign: 11425188
Recall Date: Jul 16, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
screen in cluster randomly does not turn on, missing critical information while driving the vehicle.
Corrective Action:
screen in cluster randomly does not turn on, missing critical information while driving the vehicle.
Additional Notes:
screen in cluster randomly does not turn on, missing critical information while driving the vehicle.
Mfg Campaign: 11424908
Recall Date: Jul 15, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The instrumentation cluster screen goes black about 50% of time vehicle is turned on.
Corrective Action:
The instrumentation cluster screen goes black about 50% of time vehicle is turned on.
Additional Notes:
The instrumentation cluster screen goes black about 50% of time vehicle is turned on.
Mfg Campaign: 11424873
Recall Date: Jul 14, 2021
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