KIA TELLURIDE 2022

Complete listing of complaints and recalls for this vehicle

307
Complaints
12
Recalls

Complaints & Recalls

307 Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Kia America, Inc.
NHTSA Campaign: 24V407000 SAFETY RECALL
462.9K Vehicles Affected
Recall Date: Jun 5, 2024
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.

Potential Risk:
A fire increases the risk of injury.
FREE Recall Solution:
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC316
Notice Date: Jul 30, 2024
Recall Date: Jun 5, 2024
Kia America, Inc.
NHTSA Campaign: 24V214000 SAFETY RECALL
427.4K Vehicles Affected
Recall Date: Mar 20, 2024
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.

Potential Risk:
A vehicle roll away increases the risk of a crash or injury.
FREE Recall Solution:
Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC303
Notice Date: May 15, 2024
Recall Date: Mar 20, 2024
Kia America, Inc.
NHTSA Campaign: 22V626000 SAFETY RECALL
36.4K Vehicles Affected
Recall Date: Aug 15, 2022
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Potential Risk:
A fire while parked or driving can increase the risk of injury.
FREE Recall Solution:
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and a wiring harness extension. Dealers will also inspect and replace the tow hitch harness assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed April 12, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC247.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC247
Notice Date: Apr 12, 2023
Recall Date: Aug 15, 2022
Kia Motors America
NHTSA Campaign: 22V509000 SAFETY RECALL
8 Vehicles Affected
Recall Date: Jul 19, 2022
Safety Issue:

Kia Motors America (Kia) is recalling certain 2022 Sorento and Telluride vehicles. The vehicles may be equipped with an incorrect spare tire which, when installed, can impair the anti-lock braking system (ABS) and the traction control system (TCS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Potential Risk:
Impaired anti-lock braking or traction control systems can increase the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the spare tire, as necessary, free of charge. Owner notification letters were mailed July 27, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC244.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC244
Notice Date: Jul 27, 2022
Recall Date: Jul 19, 2022
Kia Motors America
NHTSA Campaign: 22V344000 SAFETY RECALL
3.6K Vehicles Affected
Recall Date: May 17, 2022
Safety Issue:

Kia Motors America (Kia) is recalling certain 2022 Telluride vehicles. Excess adhesive in a circuit board within the instrument cluster may cause the instrument cluster display screen to be blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Potential Risk:
A blank instrument cluster display screen will not show critical information, such as the odometer, which can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the instrument cluster assembly, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC237.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC237
Notice Date: Jul 15, 2022
Recall Date: May 17, 2022
Kia Motors America
NHTSA Campaign: 21V577000 SAFETY RECALL
5.1K Vehicles Affected
Recall Date: Jul 28, 2021
Safety Issue:

Kia Motors America (Kia) is recalling certain 2022 Telluride vehicles. The LCD display screen may remain blank after startup. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Potential Risk:
A blank LCD display may be missing information, such as the digital speedometer, gear selection indicator, and odometer, which may increase the risk of a crash.
FREE Recall Solution:
Dealers will update the instrument cluster's software, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC215.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC215
Notice Date: Aug 3, 2021
Recall Date: Jul 28, 2021

Consumer Complaints

307 Complaints
Kia America, Inc.
Campaign: 11439360 Other
Nov 4, 2021
Defect Description:

SEAT BELTS

Potential Consequences:

Unable to put the seatbelt latch in the buckle with a booster seat in place.

Corrective Action:

Unable to put the seatbelt latch in the buckle with a booster seat in place.

Additional Notes:

Unable to put the seatbelt latch in the buckle with a booster seat in place.

Manufacturer: KIA
Mfg Campaign: 11439360
Notice Date: Nov 4, 2021
Recall Date: Nov 4, 2021
Kia America, Inc.
Campaign: 11436868 Other
Oct 15, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Windshield already has a 'rock chip' on the driver's side. We've only had our 22 telluride for 1 week and only has 200 miles.

Corrective Action:

Windshield already has a 'rock chip' on the driver's side. We've only had our 22 telluride for 1 week and only has 200 miles.

Additional Notes:

Windshield already has a 'rock chip' on the driver's side. We've only had our 22 telluride for 1 week and only has 200 miles.

Manufacturer: KIA
Mfg Campaign: 11436868
Notice Date: Oct 15, 2021
Recall Date: Oct 15, 2021
Kia America, Inc.
Campaign: 11435334 Other
Oct 4, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The windshield has cracked on my new vehicle with 3,000 miles. I have investigated this and it seems to be a common problem with this make and model.

Corrective Action:

The windshield has cracked on my new vehicle with 3,000 miles. I have investigated this and it seems to be a common problem with this make and model.

Additional Notes:

The windshield has cracked on my new vehicle with 3,000 miles. I have investigated this and it seems to be a common problem with this make and model.

Manufacturer: KIA
Mfg Campaign: 11435334
Notice Date: Oct 4, 2021
Recall Date: Oct 4, 2021
Kia America, Inc.
Campaign: 11434751 Other
Sep 28, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I got a Brand New 2022 Kia Telluride. Same day a rock or a piece of debris hit my windshield it was around 3:30 PM, while I was in the last lane to take my exit, so I was going at a very low speed. The impact was not that loud but caused a crack in the windshield, it quickly continue to expand by the time I got home the crack was several inches wide. It is concerning to me that at such low speed the windshield would crack, my previous vehicles had been hit before but never cracked.

Corrective Action:

I got a Brand New 2022 Kia Telluride. Same day a rock or a piece of debris hit my windshield it was around 3:30 PM, while I was in the last lane to take my exit, so I was going at a very low speed. The impact was not that loud but caused a crack in the windshield, it quickly continue to expand by the time I got home the crack was several inches wide. It is concerning to me that at such low speed the windshield would crack, my previous vehicles had been hit before but never cracked.

Additional Notes:

I got a Brand New 2022 Kia Telluride. Same day a rock or a piece of debris hit my windshield it was around 3:30 PM, while I was in the last lane to take my exit, so I was going at a very low speed. The impact was not that loud but caused a crack in the windshield, it quickly continue to expand by the time I got home the crack was several inches wide. It is concerning to me that at such low speed the windshield would crack, my previous vehicles had been hit before but never cracked.

Manufacturer: KIA
Mfg Campaign: 11434751
Notice Date: Sep 28, 2021
Recall Date: Sep 28, 2021
Kia America, Inc.
Campaign: 11433582 Other
Sep 20, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Had car 5 days. Heard pebble hit windshield - immediate crack - windshield is in terrible shape. No way this should happen, just cracked immediately

Corrective Action:

Had car 5 days. Heard pebble hit windshield - immediate crack - windshield is in terrible shape. No way this should happen, just cracked immediately

Additional Notes:

Had car 5 days. Heard pebble hit windshield - immediate crack - windshield is in terrible shape. No way this should happen, just cracked immediately

Manufacturer: KIA
Mfg Campaign: 11433582
Notice Date: Sep 20, 2021
Recall Date: Sep 20, 2021
Kia America, Inc.
Campaign: 11433644 Other
Sep 20, 2021
Defect Description:

LATCHES/LOCKS/LINKAGES:DOORS:LOCK

Potential Consequences:

The door locks on the car will start cycling locked/unlocked very rapidly. Sometimes in only last 10-15 seconds, other times it will not stop until I manually click the lock or unlock button. It does this when it is parked and it does this when the vehicle is in motion. I do have a video on my phone of this. Kia is being of no assistance in getting this resolved. Online there are multiple reports of the exact same scenario and everybody is reporting Kia is not fixing the issue.

Corrective Action:

The door locks on the car will start cycling locked/unlocked very rapidly. Sometimes in only last 10-15 seconds, other times it will not stop until I manually click the lock or unlock button. It does this when it is parked and it does this when the vehicle is in motion. I do have a video on my phone of this. Kia is being of no assistance in getting this resolved. Online there are multiple reports of the exact same scenario and everybody is reporting Kia is not fixing the issue.

Additional Notes:

The door locks on the car will start cycling locked/unlocked very rapidly. Sometimes in only last 10-15 seconds, other times it will not stop until I manually click the lock or unlock button. It does this when it is parked and it does this when the vehicle is in motion. I do have a video on my phone of this. Kia is being of no assistance in getting this resolved. Online there are multiple reports of the exact same scenario and everybody is reporting Kia is not fixing the issue.

Manufacturer: KIA
Mfg Campaign: 11433644
Notice Date: Sep 20, 2021
Recall Date: Sep 20, 2021
Kia America, Inc.
Campaign: 11432080 Other
Sep 8, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

I just recently bought a 2022 Kia Telluride 7 days ago and while driving on the freeway the windshield shattered in the lower corner of driver side. There was no car in front of me (not a close distance) or near me for that matter and there was no overpass for a rock to have fallen from. My windshield shattered and glass landed in my face, eyes, and mouth, and all over the inside of my car. Luckily I was able to maintain some control as there were no other vehicles in close proximity. I’ve had rocks hit my windshield before but never to the point of causing this kind of damage. There have been recalls on previous Kia Telluride model and others with 2022 models have been experiencing this issue as well. This is ridiculous and of course the windshield is on back order and KIA expects me to continue driving around with my windshield like this because they don’t know when they’ll have a windshield available. At the dealership they were adamant that a rock hit the windshield however, myself and the passenger did not see a rock and the level of damage that occurred should not have been this high which is concerning as well. There is no way it is safe for me to continue driving like this especially when KIA doesn’t even have an estimated date for me to get this repaired.

Corrective Action:

I just recently bought a 2022 Kia Telluride 7 days ago and while driving on the freeway the windshield shattered in the lower corner of driver side. There was no car in front of me (not a close distance) or near me for that matter and there was no overpass for a rock to have fallen from. My windshield shattered and glass landed in my face, eyes, and mouth, and all over the inside of my car. Luckily I was able to maintain some control as there were no other vehicles in close proximity. I’ve had rocks hit my windshield before but never to the point of causing this kind of damage. There have been recalls on previous Kia Telluride model and others with 2022 models have been experiencing this issue as well. This is ridiculous and of course the windshield is on back order and KIA expects me to continue driving around with my windshield like this because they don’t know when they’ll have a windshield available. At the dealership they were adamant that a rock hit the windshield however, myself and the passenger did not see a rock and the level of damage that occurred should not have been this high which is concerning as well. There is no way it is safe for me to continue driving like this especially when KIA doesn’t even have an estimated date for me to get this repaired.

Additional Notes:

I just recently bought a 2022 Kia Telluride 7 days ago and while driving on the freeway the windshield shattered in the lower corner of driver side. There was no car in front of me (not a close distance) or near me for that matter and there was no overpass for a rock to have fallen from. My windshield shattered and glass landed in my face, eyes, and mouth, and all over the inside of my car. Luckily I was able to maintain some control as there were no other vehicles in close proximity. I’ve had rocks hit my windshield before but never to the point of causing this kind of damage. There have been recalls on previous Kia Telluride model and others with 2022 models have been experiencing this issue as well. This is ridiculous and of course the windshield is on back order and KIA expects me to continue driving around with my windshield like this because they don’t know when they’ll have a windshield available. At the dealership they were adamant that a rock hit the windshield however, myself and the passenger did not see a rock and the level of damage that occurred should not have been this high which is concerning as well. There is no way it is safe for me to continue driving like this especially when KIA doesn’t even have an estimated date for me to get this repaired.

Manufacturer: KIA
Mfg Campaign: 11432080
Notice Date: Sep 8, 2021
Recall Date: Sep 8, 2021
Kia America, Inc.
Campaign: 11428447 Other
Aug 9, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

This 2022 Telluride EX was purchased on 7/10 and has about 1015 miles. While driving in a 35 mph zone beside a shopping center, I heard a click and then noticed that I had a chip in the windshield directly in front of the driver side. I never saw a rock or anything hit the windshield and there were no cars in front of me or passing me at the time so I don't believe a rock hit the windshield. I am not exactly positive what happened during this low speed incident but I have never had this with any previous vehicle I have owned. I believe there is a safety issue with the glass on this windshield if it can chip or crack this easily.

Corrective Action:

This 2022 Telluride EX was purchased on 7/10 and has about 1015 miles. While driving in a 35 mph zone beside a shopping center, I heard a click and then noticed that I had a chip in the windshield directly in front of the driver side. I never saw a rock or anything hit the windshield and there were no cars in front of me or passing me at the time so I don't believe a rock hit the windshield. I am not exactly positive what happened during this low speed incident but I have never had this with any previous vehicle I have owned. I believe there is a safety issue with the glass on this windshield if it can chip or crack this easily.

Additional Notes:

This 2022 Telluride EX was purchased on 7/10 and has about 1015 miles. While driving in a 35 mph zone beside a shopping center, I heard a click and then noticed that I had a chip in the windshield directly in front of the driver side. I never saw a rock or anything hit the windshield and there were no cars in front of me or passing me at the time so I don't believe a rock hit the windshield. I am not exactly positive what happened during this low speed incident but I have never had this with any previous vehicle I have owned. I believe there is a safety issue with the glass on this windshield if it can chip or crack this easily.

Manufacturer: KIA
Mfg Campaign: 11428447
Notice Date: Aug 9, 2021
Recall Date: Aug 9, 2021
Kia America, Inc.
Campaign: 11426817 Other
Jul 28, 2021
Defect Description:

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Potential Consequences:

Bought a new 2022 Kia telluride July 26, 2021. on July 27 the LCD instrument cluster went black. I only had the car one day. Came back from the store started the car and it worked. A new car should not have this problem. In the Kia forums many have also had this same problem.

Corrective Action:

Bought a new 2022 Kia telluride July 26, 2021. on July 27 the LCD instrument cluster went black. I only had the car one day. Came back from the store started the car and it worked. A new car should not have this problem. In the Kia forums many have also had this same problem.

Additional Notes:

Bought a new 2022 Kia telluride July 26, 2021. on July 27 the LCD instrument cluster went black. I only had the car one day. Came back from the store started the car and it worked. A new car should not have this problem. In the Kia forums many have also had this same problem.

Manufacturer: KIA
Mfg Campaign: 11426817
Notice Date: Jul 28, 2021
Recall Date: Jul 28, 2021
Kia America, Inc.
Campaign: 11426078 Other
Jul 23, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Day 1 of ownership of brand new vehicle. At less than 100 miles on odometer, the center part of the instrument panel goes completely black and does not display pertinent driving information, potentially information necessary for safety purposes. Problem is intermittent. Dealer is unable to fix and unable to determine cause of problem.

Corrective Action:

Day 1 of ownership of brand new vehicle. At less than 100 miles on odometer, the center part of the instrument panel goes completely black and does not display pertinent driving information, potentially information necessary for safety purposes. Problem is intermittent. Dealer is unable to fix and unable to determine cause of problem.

Additional Notes:

Day 1 of ownership of brand new vehicle. At less than 100 miles on odometer, the center part of the instrument panel goes completely black and does not display pertinent driving information, potentially information necessary for safety purposes. Problem is intermittent. Dealer is unable to fix and unable to determine cause of problem.

Manufacturer: KIA
Mfg Campaign: 11426078
Notice Date: Jul 23, 2021
Recall Date: Jul 23, 2021
Kia America, Inc.
Campaign: 11426078 Other
Jul 23, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Day 1 of ownership of brand new vehicle. At less than 100 miles on odometer, the center part of the instrument panel goes completely black and does not display pertinent driving information, potentially information necessary for safety purposes. Problem is intermittent. Dealer is unable to fix and unable to determine cause of problem.

Corrective Action:

Day 1 of ownership of brand new vehicle. At less than 100 miles on odometer, the center part of the instrument panel goes completely black and does not display pertinent driving information, potentially information necessary for safety purposes. Problem is intermittent. Dealer is unable to fix and unable to determine cause of problem.

Additional Notes:

Day 1 of ownership of brand new vehicle. At less than 100 miles on odometer, the center part of the instrument panel goes completely black and does not display pertinent driving information, potentially information necessary for safety purposes. Problem is intermittent. Dealer is unable to fix and unable to determine cause of problem.

Manufacturer: KIA
Mfg Campaign: 11426078
Notice Date: Jul 23, 2021
Recall Date: Jul 23, 2021
Kia America, Inc.
Campaign: 11426109 Other
Jul 23, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Instrument panel located between the speedometer and tachometer which shows information such as MPH, tire pressure, miles remaining, etc. intermittently goes blank. When you start the car, it shows a system check then goes blank. This does not happen every time but it happens frequently (once per day). If you shut the car off and open the door, it usually fixes the issue the next time you start the car. This issue began the day after I purchased the car new.

Corrective Action:

Instrument panel located between the speedometer and tachometer which shows information such as MPH, tire pressure, miles remaining, etc. intermittently goes blank. When you start the car, it shows a system check then goes blank. This does not happen every time but it happens frequently (once per day). If you shut the car off and open the door, it usually fixes the issue the next time you start the car. This issue began the day after I purchased the car new.

Additional Notes:

Instrument panel located between the speedometer and tachometer which shows information such as MPH, tire pressure, miles remaining, etc. intermittently goes blank. When you start the car, it shows a system check then goes blank. This does not happen every time but it happens frequently (once per day). If you shut the car off and open the door, it usually fixes the issue the next time you start the car. This issue began the day after I purchased the car new.

Manufacturer: KIA
Mfg Campaign: 11426109
Notice Date: Jul 23, 2021
Recall Date: Jul 23, 2021
Kia America, Inc.
Campaign: 11425655 Other
Jul 20, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

12 hours after departing the dealership with my new car the windshield cracked. I was driving on the freeway and a small pebble size object hit the windshield. Immediately there was a crack and within hours it spread. The object was very tiny. The impact of the object was not strong since I actually assumed it was bird dropping that hit the car. I contacted the dealership and was informed no replacement is available at this time because the car is so new. It is also not under warranty. They have no estimated time as to when I can replace it. I am worried about the safety of my family as the crack continues to spread impacting my visibility. I am concerned it will shatter causing harm to passengers. This problem has been reported by consumers of 2020 model Tellurides and two models later it appears the issue continues with the 2022s.

Corrective Action:

12 hours after departing the dealership with my new car the windshield cracked. I was driving on the freeway and a small pebble size object hit the windshield. Immediately there was a crack and within hours it spread. The object was very tiny. The impact of the object was not strong since I actually assumed it was bird dropping that hit the car. I contacted the dealership and was informed no replacement is available at this time because the car is so new. It is also not under warranty. They have no estimated time as to when I can replace it. I am worried about the safety of my family as the crack continues to spread impacting my visibility. I am concerned it will shatter causing harm to passengers. This problem has been reported by consumers of 2020 model Tellurides and two models later it appears the issue continues with the 2022s.

Additional Notes:

12 hours after departing the dealership with my new car the windshield cracked. I was driving on the freeway and a small pebble size object hit the windshield. Immediately there was a crack and within hours it spread. The object was very tiny. The impact of the object was not strong since I actually assumed it was bird dropping that hit the car. I contacted the dealership and was informed no replacement is available at this time because the car is so new. It is also not under warranty. They have no estimated time as to when I can replace it. I am worried about the safety of my family as the crack continues to spread impacting my visibility. I am concerned it will shatter causing harm to passengers. This problem has been reported by consumers of 2020 model Tellurides and two models later it appears the issue continues with the 2022s.

Manufacturer: KIA
Mfg Campaign: 11425655
Notice Date: Jul 20, 2021
Recall Date: Jul 20, 2021
Kia America, Inc.
Campaign: 11425677 Other
Jul 20, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

UNKNOWN: LCD Cluster Instrument Display went black after purchasing the car for 1 day.

Corrective Action:

UNKNOWN: LCD Cluster Instrument Display went black after purchasing the car for 1 day.

Additional Notes:

UNKNOWN: LCD Cluster Instrument Display went black after purchasing the car for 1 day.

Manufacturer: KIA
Mfg Campaign: 11425677
Notice Date: Jul 20, 2021
Recall Date: Jul 20, 2021
Kia America, Inc.
Campaign: 11425353 Other
Jul 18, 2021
Defect Description:

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Potential Consequences:

Center cluster screen on dash is not turning on with vehicle. It is as safety concern as none of my safety alerts are working. Lane assist, emergency braking, cruise, etc. I have reported to Kia America and have not heard back.

Corrective Action:

Center cluster screen on dash is not turning on with vehicle. It is as safety concern as none of my safety alerts are working. Lane assist, emergency braking, cruise, etc. I have reported to Kia America and have not heard back.

Additional Notes:

Center cluster screen on dash is not turning on with vehicle. It is as safety concern as none of my safety alerts are working. Lane assist, emergency braking, cruise, etc. I have reported to Kia America and have not heard back.

Manufacturer: KIA
Mfg Campaign: 11425353
Notice Date: Jul 18, 2021
Recall Date: Jul 18, 2021
Kia America, Inc.
Campaign: 11425232 Other
Jul 17, 2021
Defect Description:

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Potential Consequences:

The component is called the information cluster which sits between the odometer and the speedometer. It was been inspected and they flashed the firmware but the problem continues to persist. With out the I can not view my mileage I can’t turn on safer features like the alert if a child is left in the back seat etc. I called back to report it still wasn’t working and was told their engineers are working on it. The car is only a week old with I’m not sure how many miles maybe 250 miles but there was zero warning it wasn’t going to work, it just started

Corrective Action:

The component is called the information cluster which sits between the odometer and the speedometer. It was been inspected and they flashed the firmware but the problem continues to persist. With out the I can not view my mileage I can’t turn on safer features like the alert if a child is left in the back seat etc. I called back to report it still wasn’t working and was told their engineers are working on it. The car is only a week old with I’m not sure how many miles maybe 250 miles but there was zero warning it wasn’t going to work, it just started

Additional Notes:

The component is called the information cluster which sits between the odometer and the speedometer. It was been inspected and they flashed the firmware but the problem continues to persist. With out the I can not view my mileage I can’t turn on safer features like the alert if a child is left in the back seat etc. I called back to report it still wasn’t working and was told their engineers are working on it. The car is only a week old with I’m not sure how many miles maybe 250 miles but there was zero warning it wasn’t going to work, it just started

Manufacturer: KIA
Mfg Campaign: 11425232
Notice Date: Jul 17, 2021
Recall Date: Jul 17, 2021
Kia America, Inc.
Campaign: 11425232 Other
Jul 17, 2021
Defect Description:

ELECTRICAL SYSTEM:ADAS

Potential Consequences:

The component is called the information cluster which sits between the odometer and the speedometer. It was been inspected and they flashed the firmware but the problem continues to persist. With out the I can not view my mileage I can’t turn on safer features like the alert if a child is left in the back seat etc. I called back to report it still wasn’t working and was told their engineers are working on it. The car is only a week old with I’m not sure how many miles maybe 250 miles but there was zero warning it wasn’t going to work, it just started

Corrective Action:

The component is called the information cluster which sits between the odometer and the speedometer. It was been inspected and they flashed the firmware but the problem continues to persist. With out the I can not view my mileage I can’t turn on safer features like the alert if a child is left in the back seat etc. I called back to report it still wasn’t working and was told their engineers are working on it. The car is only a week old with I’m not sure how many miles maybe 250 miles but there was zero warning it wasn’t going to work, it just started

Additional Notes:

The component is called the information cluster which sits between the odometer and the speedometer. It was been inspected and they flashed the firmware but the problem continues to persist. With out the I can not view my mileage I can’t turn on safer features like the alert if a child is left in the back seat etc. I called back to report it still wasn’t working and was told their engineers are working on it. The car is only a week old with I’m not sure how many miles maybe 250 miles but there was zero warning it wasn’t going to work, it just started

Manufacturer: KIA
Mfg Campaign: 11425232
Notice Date: Jul 17, 2021
Recall Date: Jul 17, 2021
Kia America, Inc.
Campaign: 11425257 Other
Jul 17, 2021
Defect Description:

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Potential Consequences:

Dash screen randomly goes blank.

Corrective Action:

Dash screen randomly goes blank.

Additional Notes:

Dash screen randomly goes blank.

Manufacturer: KIA
Mfg Campaign: 11425257
Notice Date: Jul 17, 2021
Recall Date: Jul 17, 2021
Kia America, Inc.
Campaign: 11425257 Other
Jul 17, 2021
Defect Description:

ELECTRICAL SYSTEM:ADAS

Potential Consequences:

Dash screen randomly goes blank.

Corrective Action:

Dash screen randomly goes blank.

Additional Notes:

Dash screen randomly goes blank.

Manufacturer: KIA
Mfg Campaign: 11425257
Notice Date: Jul 17, 2021
Recall Date: Jul 17, 2021
Kia America, Inc.
Campaign: 11425270 Other
Jul 17, 2021
Defect Description:

ELECTRICAL SYSTEM:ADAS

Potential Consequences:

The LCD display in the instrument cluster that gives information about many ADAS features stays Off. The screen just remains blank on most starts. Restarting after opening and closing the doors helps some times to bring the display back. But since there is no feedback about many ADAS features because of no display, it is indeed a safety issue.

Corrective Action:

The LCD display in the instrument cluster that gives information about many ADAS features stays Off. The screen just remains blank on most starts. Restarting after opening and closing the doors helps some times to bring the display back. But since there is no feedback about many ADAS features because of no display, it is indeed a safety issue.

Additional Notes:

The LCD display in the instrument cluster that gives information about many ADAS features stays Off. The screen just remains blank on most starts. Restarting after opening and closing the doors helps some times to bring the display back. But since there is no feedback about many ADAS features because of no display, it is indeed a safety issue.

Manufacturer: KIA
Mfg Campaign: 11425270
Notice Date: Jul 17, 2021
Recall Date: Jul 17, 2021

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