Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC316
Recall Date: Jun 5, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC303
Recall Date: Mar 20, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC247
Recall Date: Aug 15, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2022 Sorento and Telluride vehicles. The vehicles may be equipped with an incorrect spare tire which, when installed, can impair the anti-lock braking system (ABS) and the traction control system (TCS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC244
Recall Date: Jul 19, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2022 Telluride vehicles. Excess adhesive in a circuit board within the instrument cluster may cause the instrument cluster display screen to be blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC237
Recall Date: May 17, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2022 Telluride vehicles. The LCD display screen may remain blank after startup. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC215
Recall Date: Jul 28, 2021
Consumer Complaints
307 ComplaintsKia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield cracked for no apparent reason. Vehicle is 2 months old
Corrective Action:
Windshield cracked for no apparent reason. Vehicle is 2 months old
Additional Notes:
Windshield cracked for no apparent reason. Vehicle is 2 months old
Mfg Campaign: 11464892
Recall Date: May 16, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I've had the car for less than 6 months, and have been driving in typical situations that are not any different than how I have been driving other cars (regular driver) for over 20 years. I have 3 separate chips in the front windshield from pebbles or unknown causes. One has extended cracks. I've never had a chip in a windshield on another car before this, let alone 3 within the space of a few months.
Corrective Action:
I've had the car for less than 6 months, and have been driving in typical situations that are not any different than how I have been driving other cars (regular driver) for over 20 years. I have 3 separate chips in the front windshield from pebbles or unknown causes. One has extended cracks. I've never had a chip in a windshield on another car before this, let alone 3 within the space of a few months.
Additional Notes:
I've had the car for less than 6 months, and have been driving in typical situations that are not any different than how I have been driving other cars (regular driver) for over 20 years. I have 3 separate chips in the front windshield from pebbles or unknown causes. One has extended cracks. I've never had a chip in a windshield on another car before this, let alone 3 within the space of a few months.
Mfg Campaign: 11464714
Recall Date: May 15, 2022
Kia America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
Windshield Cracked from passenger side to driver side. There were no cars or vehicles in front of me.
Corrective Action:
Windshield Cracked from passenger side to driver side. There were no cars or vehicles in front of me.
Additional Notes:
Windshield Cracked from passenger side to driver side. There were no cars or vehicles in front of me.
Mfg Campaign: 11464109
Recall Date: May 10, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield hit with small pebble and Crack immediately across Windshield never have had happen so easily. Seems to be default in Windshield
Corrective Action:
Windshield hit with small pebble and Crack immediately across Windshield never have had happen so easily. Seems to be default in Windshield
Additional Notes:
Windshield hit with small pebble and Crack immediately across Windshield never have had happen so easily. Seems to be default in Windshield
Mfg Campaign: 11463778
Recall Date: May 8, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I have owned this car for two months. Today, I noticed a crack in my windshield. I haven't had anything hit my windshield. I've contacted Kia and am awaiting a call back, but I see online where there are many more complaints about the glass being faulty and cracking for little or no reason.
Corrective Action:
I have owned this car for two months. Today, I noticed a crack in my windshield. I haven't had anything hit my windshield. I've contacted Kia and am awaiting a call back, but I see online where there are many more complaints about the glass being faulty and cracking for little or no reason.
Additional Notes:
I have owned this car for two months. Today, I noticed a crack in my windshield. I haven't had anything hit my windshield. I've contacted Kia and am awaiting a call back, but I see online where there are many more complaints about the glass being faulty and cracking for little or no reason.
Mfg Campaign: 11462423
Recall Date: Apr 27, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Front windshield small crack completely spread across entire windshield.
Corrective Action:
Front windshield small crack completely spread across entire windshield.
Additional Notes:
Front windshield small crack completely spread across entire windshield.
Mfg Campaign: 11462158
Recall Date: Apr 25, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield has chipped and shattered three times in the less than 6 months I have owned it. All times, I was driving at or below the speed limit. A pebble sized rock shattered the windshield and the other two times, it wasn’t even noticeably hit, it just cracked. A windshield that is this fragile is not safe in a brand new vehicle.
Corrective Action:
The windshield has chipped and shattered three times in the less than 6 months I have owned it. All times, I was driving at or below the speed limit. A pebble sized rock shattered the windshield and the other two times, it wasn’t even noticeably hit, it just cracked. A windshield that is this fragile is not safe in a brand new vehicle.
Additional Notes:
The windshield has chipped and shattered three times in the less than 6 months I have owned it. All times, I was driving at or below the speed limit. A pebble sized rock shattered the windshield and the other two times, it wasn’t even noticeably hit, it just cracked. A windshield that is this fragile is not safe in a brand new vehicle.
Mfg Campaign: 11461425
Recall Date: Apr 20, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Purchased vehicle on 2/18/22 and within two weeks, windshield easily cracked with a small rock/pebble kick up in the snow. Several small chips (at least 100) in the windshield causing low visibility in a car that we've only had for 2 months. Several groups of telluride owners report the same problem on 2020-2022 models but Kia is not acknowledging the issue in the 2021/2022 models. Trying to get Kia consumer affairs to show me a statement that proves that Kia has upgraded their 2020 windshield glass (which has been recalled / a part of a class action lawsuit).
Corrective Action:
Purchased vehicle on 2/18/22 and within two weeks, windshield easily cracked with a small rock/pebble kick up in the snow. Several small chips (at least 100) in the windshield causing low visibility in a car that we've only had for 2 months. Several groups of telluride owners report the same problem on 2020-2022 models but Kia is not acknowledging the issue in the 2021/2022 models. Trying to get Kia consumer affairs to show me a statement that proves that Kia has upgraded their 2020 windshield glass (which has been recalled / a part of a class action lawsuit).
Additional Notes:
Purchased vehicle on 2/18/22 and within two weeks, windshield easily cracked with a small rock/pebble kick up in the snow. Several small chips (at least 100) in the windshield causing low visibility in a car that we've only had for 2 months. Several groups of telluride owners report the same problem on 2020-2022 models but Kia is not acknowledging the issue in the 2021/2022 models. Trying to get Kia consumer affairs to show me a statement that proves that Kia has upgraded their 2020 windshield glass (which has been recalled / a part of a class action lawsuit).
Mfg Campaign: 11461205
Recall Date: Apr 18, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I don’t think the windshield is strong enough and it makes me scared to drive in the highways. I’ve had for less than 4 months and a small rock left a big crack after going 50mph. Already had another small chip since then. These are made terribly and have had other owners tell me the same.
Corrective Action:
I don’t think the windshield is strong enough and it makes me scared to drive in the highways. I’ve had for less than 4 months and a small rock left a big crack after going 50mph. Already had another small chip since then. These are made terribly and have had other owners tell me the same.
Additional Notes:
I don’t think the windshield is strong enough and it makes me scared to drive in the highways. I’ve had for less than 4 months and a small rock left a big crack after going 50mph. Already had another small chip since then. These are made terribly and have had other owners tell me the same.
Mfg Campaign: 11461222
Recall Date: Apr 18, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Small rock struck windshield causing it to develop at 10-12” crack. The vehicle has less than 100 miles on it.
Corrective Action:
Small rock struck windshield causing it to develop at 10-12” crack. The vehicle has less than 100 miles on it.
Additional Notes:
Small rock struck windshield causing it to develop at 10-12” crack. The vehicle has less than 100 miles on it.
Mfg Campaign: 11461053
Recall Date: Apr 17, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving down hwy 25 no vehicles around us and when all of of a sudden our vehicles windshield literally just started cracking across the front, nothing hit our windshield, the incident happened on 04/11/2022.
Corrective Action:
I was driving down hwy 25 no vehicles around us and when all of of a sudden our vehicles windshield literally just started cracking across the front, nothing hit our windshield, the incident happened on 04/11/2022.
Additional Notes:
I was driving down hwy 25 no vehicles around us and when all of of a sudden our vehicles windshield literally just started cracking across the front, nothing hit our windshield, the incident happened on 04/11/2022.
Mfg Campaign: 11460594
Recall Date: Apr 12, 2022
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
2022 Telluride is undriveable due to safety alarms/warnings. The vehicle was towed to the dealership where it was purchased (Findlay Kia). It's been 19 days and they have not been unable to find the cause and correct the safety alarms/warnings. Alarms/Warnings: Master Warning Electric Power Steering AWD System Warning Forward Collision Avoidance Assist High Beam Assist Blind Spot Collision Avoidance Assist Smart Cruise System Warning Lane Keep Assist
Corrective Action:
2022 Telluride is undriveable due to safety alarms/warnings. The vehicle was towed to the dealership where it was purchased (Findlay Kia). It's been 19 days and they have not been unable to find the cause and correct the safety alarms/warnings. Alarms/Warnings: Master Warning Electric Power Steering AWD System Warning Forward Collision Avoidance Assist High Beam Assist Blind Spot Collision Avoidance Assist Smart Cruise System Warning Lane Keep Assist
Additional Notes:
2022 Telluride is undriveable due to safety alarms/warnings. The vehicle was towed to the dealership where it was purchased (Findlay Kia). It's been 19 days and they have not been unable to find the cause and correct the safety alarms/warnings. Alarms/Warnings: Master Warning Electric Power Steering AWD System Warning Forward Collision Avoidance Assist High Beam Assist Blind Spot Collision Avoidance Assist Smart Cruise System Warning Lane Keep Assist
Mfg Campaign: 11460113
Recall Date: Apr 8, 2022
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
2022 Telluride is undriveable due to safety alarms/warnings. The vehicle was towed to the dealership where it was purchased (Findlay Kia). It's been 19 days and they have not been unable to find the cause and correct the safety alarms/warnings. Alarms/Warnings: Master Warning Electric Power Steering AWD System Warning Forward Collision Avoidance Assist High Beam Assist Blind Spot Collision Avoidance Assist Smart Cruise System Warning Lane Keep Assist
Corrective Action:
2022 Telluride is undriveable due to safety alarms/warnings. The vehicle was towed to the dealership where it was purchased (Findlay Kia). It's been 19 days and they have not been unable to find the cause and correct the safety alarms/warnings. Alarms/Warnings: Master Warning Electric Power Steering AWD System Warning Forward Collision Avoidance Assist High Beam Assist Blind Spot Collision Avoidance Assist Smart Cruise System Warning Lane Keep Assist
Additional Notes:
2022 Telluride is undriveable due to safety alarms/warnings. The vehicle was towed to the dealership where it was purchased (Findlay Kia). It's been 19 days and they have not been unable to find the cause and correct the safety alarms/warnings. Alarms/Warnings: Master Warning Electric Power Steering AWD System Warning Forward Collision Avoidance Assist High Beam Assist Blind Spot Collision Avoidance Assist Smart Cruise System Warning Lane Keep Assist
Mfg Campaign: 11460113
Recall Date: Apr 8, 2022
Kia America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
2022 Telluride is undriveable due to safety alarms/warnings. The vehicle was towed to the dealership where it was purchased (Findlay Kia). It's been 19 days and they have not been unable to find the cause and correct the safety alarms/warnings. Alarms/Warnings: Master Warning Electric Power Steering AWD System Warning Forward Collision Avoidance Assist High Beam Assist Blind Spot Collision Avoidance Assist Smart Cruise System Warning Lane Keep Assist
Corrective Action:
2022 Telluride is undriveable due to safety alarms/warnings. The vehicle was towed to the dealership where it was purchased (Findlay Kia). It's been 19 days and they have not been unable to find the cause and correct the safety alarms/warnings. Alarms/Warnings: Master Warning Electric Power Steering AWD System Warning Forward Collision Avoidance Assist High Beam Assist Blind Spot Collision Avoidance Assist Smart Cruise System Warning Lane Keep Assist
Additional Notes:
2022 Telluride is undriveable due to safety alarms/warnings. The vehicle was towed to the dealership where it was purchased (Findlay Kia). It's been 19 days and they have not been unable to find the cause and correct the safety alarms/warnings. Alarms/Warnings: Master Warning Electric Power Steering AWD System Warning Forward Collision Avoidance Assist High Beam Assist Blind Spot Collision Avoidance Assist Smart Cruise System Warning Lane Keep Assist
Mfg Campaign: 11460113
Recall Date: Apr 8, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
After Driving on highway noticed a 6” vertical crack in the middle of the windshield . Never noticed anything hitting windshield
Corrective Action:
After Driving on highway noticed a 6” vertical crack in the middle of the windshield . Never noticed anything hitting windshield
Additional Notes:
After Driving on highway noticed a 6” vertical crack in the middle of the windshield . Never noticed anything hitting windshield
Mfg Campaign: 11458913
Recall Date: Mar 30, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I have owned my kia teuride for about 7 months and in those months I have had to bring the car to the dealer 3 separate times for a vibration problem. For each time car was in service for a few weeks. First was told I needed tires balanced and they balanced. 2nd time was told I needed a new driveshaft and they replaced. 3rd time wad told I needed a new awd coupler and it was replaced. I am a disabled father of 3 kids and cannot go back and forth to the dealer all the time when they tell me I can't have a rental car or loaner and then strand me at the dealer 14 miles away from my house. There has to be a better way to help people cause it seems that kia consumer affairs is not even helping
Corrective Action:
I have owned my kia teuride for about 7 months and in those months I have had to bring the car to the dealer 3 separate times for a vibration problem. For each time car was in service for a few weeks. First was told I needed tires balanced and they balanced. 2nd time was told I needed a new driveshaft and they replaced. 3rd time wad told I needed a new awd coupler and it was replaced. I am a disabled father of 3 kids and cannot go back and forth to the dealer all the time when they tell me I can't have a rental car or loaner and then strand me at the dealer 14 miles away from my house. There has to be a better way to help people cause it seems that kia consumer affairs is not even helping
Additional Notes:
I have owned my kia teuride for about 7 months and in those months I have had to bring the car to the dealer 3 separate times for a vibration problem. For each time car was in service for a few weeks. First was told I needed tires balanced and they balanced. 2nd time was told I needed a new driveshaft and they replaced. 3rd time wad told I needed a new awd coupler and it was replaced. I am a disabled father of 3 kids and cannot go back and forth to the dealer all the time when they tell me I can't have a rental car or loaner and then strand me at the dealer 14 miles away from my house. There has to be a better way to help people cause it seems that kia consumer affairs is not even helping
Mfg Campaign: 11459002
Recall Date: Mar 30, 2022
Kia America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I have owned my kia teuride for about 7 months and in those months I have had to bring the car to the dealer 3 separate times for a vibration problem. For each time car was in service for a few weeks. First was told I needed tires balanced and they balanced. 2nd time was told I needed a new driveshaft and they replaced. 3rd time wad told I needed a new awd coupler and it was replaced. I am a disabled father of 3 kids and cannot go back and forth to the dealer all the time when they tell me I can't have a rental car or loaner and then strand me at the dealer 14 miles away from my house. There has to be a better way to help people cause it seems that kia consumer affairs is not even helping
Corrective Action:
I have owned my kia teuride for about 7 months and in those months I have had to bring the car to the dealer 3 separate times for a vibration problem. For each time car was in service for a few weeks. First was told I needed tires balanced and they balanced. 2nd time was told I needed a new driveshaft and they replaced. 3rd time wad told I needed a new awd coupler and it was replaced. I am a disabled father of 3 kids and cannot go back and forth to the dealer all the time when they tell me I can't have a rental car or loaner and then strand me at the dealer 14 miles away from my house. There has to be a better way to help people cause it seems that kia consumer affairs is not even helping
Additional Notes:
I have owned my kia teuride for about 7 months and in those months I have had to bring the car to the dealer 3 separate times for a vibration problem. For each time car was in service for a few weeks. First was told I needed tires balanced and they balanced. 2nd time was told I needed a new driveshaft and they replaced. 3rd time wad told I needed a new awd coupler and it was replaced. I am a disabled father of 3 kids and cannot go back and forth to the dealer all the time when they tell me I can't have a rental car or loaner and then strand me at the dealer 14 miles away from my house. There has to be a better way to help people cause it seems that kia consumer affairs is not even helping
Mfg Campaign: 11459002
Recall Date: Mar 30, 2022
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
DRIVING 2022 TELLURIDE ON HIGHWAY WITH CRUISE CONTROL ACTIVE. FORWARD COLLISION WARNING ACTIVATED, INITIATED THE AUTOMATIC EMERGENCY BRAKING, WITHOUT ANY OBJECTS OR TRAFFIC AROUND. THE ACTIVATION WAS UNEXPECTED, WITHOUT ANY INDICATION OF REASON, SO MUCH SO I INSTINCTIVELY PULLED THE VEHICLE OFF THE ROAD WAY AND CAUSED DAMAGE TO THE UNDERCARRIAGE AND FRONT BUMPER. THIS HAS HAPPENED BEFORE, AND HAS BEEN REPORTED TO THE MANUFACTURER AND DEALERSHIP AND WAS SCHEDULED TO HAVE IT CHECKED OUT. UNFORTUNATELY, THE SUDDEN PLUNGE OFF THE ROAD WAY ENDED WITH THE VEHICLE IN A SEVERE ANGLED DITCH AND I RAN OVER A METAL POST OR SOME OTHER OBJECTS IN THE DITCH WAY AND NOW THE VEHICLE IS INOPERABLE.
Corrective Action:
DRIVING 2022 TELLURIDE ON HIGHWAY WITH CRUISE CONTROL ACTIVE. FORWARD COLLISION WARNING ACTIVATED, INITIATED THE AUTOMATIC EMERGENCY BRAKING, WITHOUT ANY OBJECTS OR TRAFFIC AROUND. THE ACTIVATION WAS UNEXPECTED, WITHOUT ANY INDICATION OF REASON, SO MUCH SO I INSTINCTIVELY PULLED THE VEHICLE OFF THE ROAD WAY AND CAUSED DAMAGE TO THE UNDERCARRIAGE AND FRONT BUMPER. THIS HAS HAPPENED BEFORE, AND HAS BEEN REPORTED TO THE MANUFACTURER AND DEALERSHIP AND WAS SCHEDULED TO HAVE IT CHECKED OUT. UNFORTUNATELY, THE SUDDEN PLUNGE OFF THE ROAD WAY ENDED WITH THE VEHICLE IN A SEVERE ANGLED DITCH AND I RAN OVER A METAL POST OR SOME OTHER OBJECTS IN THE DITCH WAY AND NOW THE VEHICLE IS INOPERABLE.
Additional Notes:
DRIVING 2022 TELLURIDE ON HIGHWAY WITH CRUISE CONTROL ACTIVE. FORWARD COLLISION WARNING ACTIVATED, INITIATED THE AUTOMATIC EMERGENCY BRAKING, WITHOUT ANY OBJECTS OR TRAFFIC AROUND. THE ACTIVATION WAS UNEXPECTED, WITHOUT ANY INDICATION OF REASON, SO MUCH SO I INSTINCTIVELY PULLED THE VEHICLE OFF THE ROAD WAY AND CAUSED DAMAGE TO THE UNDERCARRIAGE AND FRONT BUMPER. THIS HAS HAPPENED BEFORE, AND HAS BEEN REPORTED TO THE MANUFACTURER AND DEALERSHIP AND WAS SCHEDULED TO HAVE IT CHECKED OUT. UNFORTUNATELY, THE SUDDEN PLUNGE OFF THE ROAD WAY ENDED WITH THE VEHICLE IN A SEVERE ANGLED DITCH AND I RAN OVER A METAL POST OR SOME OTHER OBJECTS IN THE DITCH WAY AND NOW THE VEHICLE IS INOPERABLE.
Mfg Campaign: 11457515
Recall Date: Mar 20, 2022
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
DRIVING 2022 TELLURIDE ON HIGHWAY WITH CRUISE CONTROL ACTIVE. FORWARD COLLISION WARNING ACTIVATED, INITIATED THE AUTOMATIC EMERGENCY BRAKING, WITHOUT ANY OBJECTS OR TRAFFIC AROUND. THE ACTIVATION WAS UNEXPECTED, WITHOUT ANY INDICATION OF REASON, SO MUCH SO I INSTINCTIVELY PULLED THE VEHICLE OFF THE ROAD WAY AND CAUSED DAMAGE TO THE UNDERCARRIAGE AND FRONT BUMPER. THIS HAS HAPPENED BEFORE, AND HAS BEEN REPORTED TO THE MANUFACTURER AND DEALERSHIP AND WAS SCHEDULED TO HAVE IT CHECKED OUT. UNFORTUNATELY, THE SUDDEN PLUNGE OFF THE ROAD WAY ENDED WITH THE VEHICLE IN A SEVERE ANGLED DITCH AND I RAN OVER A METAL POST OR SOME OTHER OBJECTS IN THE DITCH WAY AND NOW THE VEHICLE IS INOPERABLE.
Corrective Action:
DRIVING 2022 TELLURIDE ON HIGHWAY WITH CRUISE CONTROL ACTIVE. FORWARD COLLISION WARNING ACTIVATED, INITIATED THE AUTOMATIC EMERGENCY BRAKING, WITHOUT ANY OBJECTS OR TRAFFIC AROUND. THE ACTIVATION WAS UNEXPECTED, WITHOUT ANY INDICATION OF REASON, SO MUCH SO I INSTINCTIVELY PULLED THE VEHICLE OFF THE ROAD WAY AND CAUSED DAMAGE TO THE UNDERCARRIAGE AND FRONT BUMPER. THIS HAS HAPPENED BEFORE, AND HAS BEEN REPORTED TO THE MANUFACTURER AND DEALERSHIP AND WAS SCHEDULED TO HAVE IT CHECKED OUT. UNFORTUNATELY, THE SUDDEN PLUNGE OFF THE ROAD WAY ENDED WITH THE VEHICLE IN A SEVERE ANGLED DITCH AND I RAN OVER A METAL POST OR SOME OTHER OBJECTS IN THE DITCH WAY AND NOW THE VEHICLE IS INOPERABLE.
Additional Notes:
DRIVING 2022 TELLURIDE ON HIGHWAY WITH CRUISE CONTROL ACTIVE. FORWARD COLLISION WARNING ACTIVATED, INITIATED THE AUTOMATIC EMERGENCY BRAKING, WITHOUT ANY OBJECTS OR TRAFFIC AROUND. THE ACTIVATION WAS UNEXPECTED, WITHOUT ANY INDICATION OF REASON, SO MUCH SO I INSTINCTIVELY PULLED THE VEHICLE OFF THE ROAD WAY AND CAUSED DAMAGE TO THE UNDERCARRIAGE AND FRONT BUMPER. THIS HAS HAPPENED BEFORE, AND HAS BEEN REPORTED TO THE MANUFACTURER AND DEALERSHIP AND WAS SCHEDULED TO HAVE IT CHECKED OUT. UNFORTUNATELY, THE SUDDEN PLUNGE OFF THE ROAD WAY ENDED WITH THE VEHICLE IN A SEVERE ANGLED DITCH AND I RAN OVER A METAL POST OR SOME OTHER OBJECTS IN THE DITCH WAY AND NOW THE VEHICLE IS INOPERABLE.
Mfg Campaign: 11457515
Recall Date: Mar 20, 2022
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ON MULTIPLE OCCASIONS, WHEN THE TELLURIDE CRUISE CONTROL IS ACTIVE, THE FORWARD COLLISION WARNING WILL ACTIVATE THE AUTOMATIC EMERGENCY BRAKING SYSTEM, WITHOUT ANY OBJECTS IN THE ROAD. WHEN TAKING THE VEHICLE TO ITS FIRST OIL CHANGE AT THE DEALERSHIP, I WAS USING THE CRUISE CONTROL AND IT WAS THE FIRST TIME IT HAPPENED (2.15.2022). THE SECOND TIME WAS APPROXIMATELY A WEEK LATER. THE THIRD THIS PAST WEEK (3.18.2022) EACH TIME IT OCCURRED, IT WOULD ALARM, BREAK, AND RETURN TO CRUISE SPEED OVER AND OVER UNTIL THE CRUISE WAS DISABLED. APPOINTMENT FOR WARRANTY CHECK SET FOR (3.23.2022) KIA WAS INFORMED, CUSTOMER REP SAID TO TAKE IT TO DEALERSHIP WITH NO OTHER EXPLANATION OR HELP.
Corrective Action:
ON MULTIPLE OCCASIONS, WHEN THE TELLURIDE CRUISE CONTROL IS ACTIVE, THE FORWARD COLLISION WARNING WILL ACTIVATE THE AUTOMATIC EMERGENCY BRAKING SYSTEM, WITHOUT ANY OBJECTS IN THE ROAD. WHEN TAKING THE VEHICLE TO ITS FIRST OIL CHANGE AT THE DEALERSHIP, I WAS USING THE CRUISE CONTROL AND IT WAS THE FIRST TIME IT HAPPENED (2.15.2022). THE SECOND TIME WAS APPROXIMATELY A WEEK LATER. THE THIRD THIS PAST WEEK (3.18.2022) EACH TIME IT OCCURRED, IT WOULD ALARM, BREAK, AND RETURN TO CRUISE SPEED OVER AND OVER UNTIL THE CRUISE WAS DISABLED. APPOINTMENT FOR WARRANTY CHECK SET FOR (3.23.2022) KIA WAS INFORMED, CUSTOMER REP SAID TO TAKE IT TO DEALERSHIP WITH NO OTHER EXPLANATION OR HELP.
Additional Notes:
ON MULTIPLE OCCASIONS, WHEN THE TELLURIDE CRUISE CONTROL IS ACTIVE, THE FORWARD COLLISION WARNING WILL ACTIVATE THE AUTOMATIC EMERGENCY BRAKING SYSTEM, WITHOUT ANY OBJECTS IN THE ROAD. WHEN TAKING THE VEHICLE TO ITS FIRST OIL CHANGE AT THE DEALERSHIP, I WAS USING THE CRUISE CONTROL AND IT WAS THE FIRST TIME IT HAPPENED (2.15.2022). THE SECOND TIME WAS APPROXIMATELY A WEEK LATER. THE THIRD THIS PAST WEEK (3.18.2022) EACH TIME IT OCCURRED, IT WOULD ALARM, BREAK, AND RETURN TO CRUISE SPEED OVER AND OVER UNTIL THE CRUISE WAS DISABLED. APPOINTMENT FOR WARRANTY CHECK SET FOR (3.23.2022) KIA WAS INFORMED, CUSTOMER REP SAID TO TAKE IT TO DEALERSHIP WITH NO OTHER EXPLANATION OR HELP.
Mfg Campaign: 11457281
Recall Date: Mar 18, 2022
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