Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC316
Recall Date: Jun 5, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC303
Recall Date: Mar 20, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC247
Recall Date: Aug 15, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2022 Sorento and Telluride vehicles. The vehicles may be equipped with an incorrect spare tire which, when installed, can impair the anti-lock braking system (ABS) and the traction control system (TCS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC244
Recall Date: Jul 19, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2022 Telluride vehicles. Excess adhesive in a circuit board within the instrument cluster may cause the instrument cluster display screen to be blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC237
Recall Date: May 17, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2022 Telluride vehicles. The LCD display screen may remain blank after startup. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC215
Recall Date: Jul 28, 2021
Consumer Complaints
307 ComplaintsKia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Driver assistance causing car to slow down or come to a complete stop on freeway when another car cut in front of me. Also, slowed down when car approaching me getting in turning lane. It is not operating correctly can lead to someone hitting you!
Corrective Action:
Driver assistance causing car to slow down or come to a complete stop on freeway when another car cut in front of me. Also, slowed down when car approaching me getting in turning lane. It is not operating correctly can lead to someone hitting you!
Additional Notes:
Driver assistance causing car to slow down or come to a complete stop on freeway when another car cut in front of me. Also, slowed down when car approaching me getting in turning lane. It is not operating correctly can lead to someone hitting you!
Mfg Campaign: 11483233
Recall Date: Sep 7, 2022
Kia America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
Crack on the inside section of windshield. Top left corner sitting against the roof. Looks to be failure at install.
Corrective Action:
Crack on the inside section of windshield. Top left corner sitting against the roof. Looks to be failure at install.
Additional Notes:
Crack on the inside section of windshield. Top left corner sitting against the roof. Looks to be failure at install.
Mfg Campaign: 11482823
Recall Date: Sep 4, 2022
Kia America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
3 days after receipt of my brand new 2022 Kia telluride I noticed a crack in the top of my winshield. After inspecting there was no visible chip and it started right at the top of the glass. A month the crack took over almost my entire windshield. Disappointed in the quality is an understatement.
Corrective Action:
3 days after receipt of my brand new 2022 Kia telluride I noticed a crack in the top of my winshield. After inspecting there was no visible chip and it started right at the top of the glass. A month the crack took over almost my entire windshield. Disappointed in the quality is an understatement.
Additional Notes:
3 days after receipt of my brand new 2022 Kia telluride I noticed a crack in the top of my winshield. After inspecting there was no visible chip and it started right at the top of the glass. A month the crack took over almost my entire windshield. Disappointed in the quality is an understatement.
Mfg Campaign: 11481410
Recall Date: Aug 26, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield is cracked and only after 3 weeks of purchasing. The crack is in the top middle of the windshield and is spreading very rapidly across the passenger side. Very disappointing considering the price of the vehical!
Corrective Action:
Windshield is cracked and only after 3 weeks of purchasing. The crack is in the top middle of the windshield and is spreading very rapidly across the passenger side. Very disappointing considering the price of the vehical!
Additional Notes:
Windshield is cracked and only after 3 weeks of purchasing. The crack is in the top middle of the windshield and is spreading very rapidly across the passenger side. Very disappointing considering the price of the vehical!
Mfg Campaign: 11480956
Recall Date: Aug 24, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On July 20th, 2020 while driving our 2022 KIA Telluride at freeway speeds with A/C operating we noticed a change in humidity in the cabin. Immediately looked at the engine temperature gauge and it appeared normal. A few minutes later checked engine temperature again and once more temperature looked normal. Shortly thereafter came to a stoplight and glanced at the instrument cluster and noticed the engine temperature needle was pegged to the far right side of the gauge - indicating a extremely hot engine - and a "Engine Overtemp" message appeared in the message portion of the instrument cluster. The alternator warning symbol was also lit. Immediately pulled off the road into a service station and shut down the engine. Upon opening the hood noticed that the electric fan was running and observed no coolant leaks. Contacted our KIA dealer and upon explaining the problem to their service manager was asked to check the serpentine drive belt. I did so, and found that the belt was shredded and wrapped around the AC compressor pulley. We arranged to have the vehicle towed 100 miles back to our Kia dealer while we arranged transportation for ourselves. At the time of this belt failure this vehicle had approximately 3,600 miles on the odometer. The failed serpentine belt is KIA PN 25212 3LAC0. It is now August 23, 2022 and a replacement belt has been on backorder since July 20, 2022 and the dealer can provide no information as to when the new belt will arrive. We have had no use of this vehicle since the incident occurred and it has been sitting at the dealership.
Corrective Action:
On July 20th, 2020 while driving our 2022 KIA Telluride at freeway speeds with A/C operating we noticed a change in humidity in the cabin. Immediately looked at the engine temperature gauge and it appeared normal. A few minutes later checked engine temperature again and once more temperature looked normal. Shortly thereafter came to a stoplight and glanced at the instrument cluster and noticed the engine temperature needle was pegged to the far right side of the gauge - indicating a extremely hot engine - and a "Engine Overtemp" message appeared in the message portion of the instrument cluster. The alternator warning symbol was also lit. Immediately pulled off the road into a service station and shut down the engine. Upon opening the hood noticed that the electric fan was running and observed no coolant leaks. Contacted our KIA dealer and upon explaining the problem to their service manager was asked to check the serpentine drive belt. I did so, and found that the belt was shredded and wrapped around the AC compressor pulley. We arranged to have the vehicle towed 100 miles back to our Kia dealer while we arranged transportation for ourselves. At the time of this belt failure this vehicle had approximately 3,600 miles on the odometer. The failed serpentine belt is KIA PN 25212 3LAC0. It is now August 23, 2022 and a replacement belt has been on backorder since July 20, 2022 and the dealer can provide no information as to when the new belt will arrive. We have had no use of this vehicle since the incident occurred and it has been sitting at the dealership.
Additional Notes:
On July 20th, 2020 while driving our 2022 KIA Telluride at freeway speeds with A/C operating we noticed a change in humidity in the cabin. Immediately looked at the engine temperature gauge and it appeared normal. A few minutes later checked engine temperature again and once more temperature looked normal. Shortly thereafter came to a stoplight and glanced at the instrument cluster and noticed the engine temperature needle was pegged to the far right side of the gauge - indicating a extremely hot engine - and a "Engine Overtemp" message appeared in the message portion of the instrument cluster. The alternator warning symbol was also lit. Immediately pulled off the road into a service station and shut down the engine. Upon opening the hood noticed that the electric fan was running and observed no coolant leaks. Contacted our KIA dealer and upon explaining the problem to their service manager was asked to check the serpentine drive belt. I did so, and found that the belt was shredded and wrapped around the AC compressor pulley. We arranged to have the vehicle towed 100 miles back to our Kia dealer while we arranged transportation for ourselves. At the time of this belt failure this vehicle had approximately 3,600 miles on the odometer. The failed serpentine belt is KIA PN 25212 3LAC0. It is now August 23, 2022 and a replacement belt has been on backorder since July 20, 2022 and the dealer can provide no information as to when the new belt will arrive. We have had no use of this vehicle since the incident occurred and it has been sitting at the dealership.
Mfg Campaign: 11480854
Recall Date: Aug 23, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Display for the backup camera went blank. Has only happen once so far.
Corrective Action:
Display for the backup camera went blank. Has only happen once so far.
Additional Notes:
Display for the backup camera went blank. Has only happen once so far.
Mfg Campaign: 11480890
Recall Date: Aug 23, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle was parked on level ground in the garage with the transmission in park. Parking brake was not set. I returned home in a different vehicle and checked the clearance on the garage door prior to closing it. It was at this point that I noticed that the garage door (which was previously closed) would not be able to close without hitting the Telluride. The Telluride was not driven, moved, touched or occupied during this brief period. Somewhere between opening the garage door and parking my other vehicle, the Telluride rolled back 1-2 feet. I tried pushing it and confirmed it wouldn't move, but it would have been impossible for the garage door to have opened or closed with the Telluride in the current position. As the garage was closed just before I opened it, and there were not any scratches on the Telluride or garage door, there is no explanation other than the Telluride rolled back. Since that incident, we have been setting the parking brake (manually). I understand the EV6 has a recall for a similar issue. Seems like the Telluride may have a similar problem.
Corrective Action:
Vehicle was parked on level ground in the garage with the transmission in park. Parking brake was not set. I returned home in a different vehicle and checked the clearance on the garage door prior to closing it. It was at this point that I noticed that the garage door (which was previously closed) would not be able to close without hitting the Telluride. The Telluride was not driven, moved, touched or occupied during this brief period. Somewhere between opening the garage door and parking my other vehicle, the Telluride rolled back 1-2 feet. I tried pushing it and confirmed it wouldn't move, but it would have been impossible for the garage door to have opened or closed with the Telluride in the current position. As the garage was closed just before I opened it, and there were not any scratches on the Telluride or garage door, there is no explanation other than the Telluride rolled back. Since that incident, we have been setting the parking brake (manually). I understand the EV6 has a recall for a similar issue. Seems like the Telluride may have a similar problem.
Additional Notes:
Vehicle was parked on level ground in the garage with the transmission in park. Parking brake was not set. I returned home in a different vehicle and checked the clearance on the garage door prior to closing it. It was at this point that I noticed that the garage door (which was previously closed) would not be able to close without hitting the Telluride. The Telluride was not driven, moved, touched or occupied during this brief period. Somewhere between opening the garage door and parking my other vehicle, the Telluride rolled back 1-2 feet. I tried pushing it and confirmed it wouldn't move, but it would have been impossible for the garage door to have opened or closed with the Telluride in the current position. As the garage was closed just before I opened it, and there were not any scratches on the Telluride or garage door, there is no explanation other than the Telluride rolled back. Since that incident, we have been setting the parking brake (manually). I understand the EV6 has a recall for a similar issue. Seems like the Telluride may have a similar problem.
Mfg Campaign: 11480442
Recall Date: Aug 21, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Crack appeared in center of windshield after being parked in my driveway overnight. The crack is approximately one inch in diameter and circular.
Corrective Action:
Crack appeared in center of windshield after being parked in my driveway overnight. The crack is approximately one inch in diameter and circular.
Additional Notes:
Crack appeared in center of windshield after being parked in my driveway overnight. The crack is approximately one inch in diameter and circular.
Mfg Campaign: 11478238
Recall Date: Aug 8, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I have experienced 3 windshield cracks within the visual field since purchasing the vehicle new. Each time the pebbles are small and the crack is requiring complete windshield replacements
Corrective Action:
I have experienced 3 windshield cracks within the visual field since purchasing the vehicle new. Each time the pebbles are small and the crack is requiring complete windshield replacements
Additional Notes:
I have experienced 3 windshield cracks within the visual field since purchasing the vehicle new. Each time the pebbles are small and the crack is requiring complete windshield replacements
Mfg Campaign: 11478027
Recall Date: Aug 7, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
We were driving down the freeway and the car overheated and power stopped. Turn our the drive belt was shredded and most of it missing. This was verified by the dealership once it was taken to them. This is a known problem through the community who owns these cars.
Corrective Action:
We were driving down the freeway and the car overheated and power stopped. Turn our the drive belt was shredded and most of it missing. This was verified by the dealership once it was taken to them. This is a known problem through the community who owns these cars.
Additional Notes:
We were driving down the freeway and the car overheated and power stopped. Turn our the drive belt was shredded and most of it missing. This was verified by the dealership once it was taken to them. This is a known problem through the community who owns these cars.
Mfg Campaign: 11477907
Recall Date: Aug 6, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Exploding Sunroof At approx. 6:45am on July 29th, while driving on highway with no other cars in sight the Sunroof exploded. Sunshade was closed therefore glass did not fall onto us while we were driving. The sound was extremely load, we heard a load pop and then the shattering of glass. We all jumped inside the vehicle but thankfully no cars were in sight around us as we did swerve. We were approx. 2 miles from the dealer's exit so we drove directly to the dealer. Manufacture is not taking any responsibility as they say it was due to impact but there was absolutely nothing that hit our car. No other vehicles around or debris on highway.
Corrective Action:
Exploding Sunroof At approx. 6:45am on July 29th, while driving on highway with no other cars in sight the Sunroof exploded. Sunshade was closed therefore glass did not fall onto us while we were driving. The sound was extremely load, we heard a load pop and then the shattering of glass. We all jumped inside the vehicle but thankfully no cars were in sight around us as we did swerve. We were approx. 2 miles from the dealer's exit so we drove directly to the dealer. Manufacture is not taking any responsibility as they say it was due to impact but there was absolutely nothing that hit our car. No other vehicles around or debris on highway.
Additional Notes:
Exploding Sunroof At approx. 6:45am on July 29th, while driving on highway with no other cars in sight the Sunroof exploded. Sunshade was closed therefore glass did not fall onto us while we were driving. The sound was extremely load, we heard a load pop and then the shattering of glass. We all jumped inside the vehicle but thankfully no cars were in sight around us as we did swerve. We were approx. 2 miles from the dealer's exit so we drove directly to the dealer. Manufacture is not taking any responsibility as they say it was due to impact but there was absolutely nothing that hit our car. No other vehicles around or debris on highway.
Mfg Campaign: 11476862
Recall Date: Aug 1, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I was the first car in line stopped at a traffic light - no vehicles in front of me - and I heard a loud pop. Immediately, I noticed a curved crack in the upper center of the windshield that wrapped below the rear view mirror area. There was no impact to the glass at the time - the windshield just simply popped for seemingly no reason whatsoever. This has been an issue on 2020 and 2021 Kia Tellurides, and Kia has been aware of this issue for a while, blaming it on a "windshield bonding problem" at the factory.
Corrective Action:
I was the first car in line stopped at a traffic light - no vehicles in front of me - and I heard a loud pop. Immediately, I noticed a curved crack in the upper center of the windshield that wrapped below the rear view mirror area. There was no impact to the glass at the time - the windshield just simply popped for seemingly no reason whatsoever. This has been an issue on 2020 and 2021 Kia Tellurides, and Kia has been aware of this issue for a while, blaming it on a "windshield bonding problem" at the factory.
Additional Notes:
I was the first car in line stopped at a traffic light - no vehicles in front of me - and I heard a loud pop. Immediately, I noticed a curved crack in the upper center of the windshield that wrapped below the rear view mirror area. There was no impact to the glass at the time - the windshield just simply popped for seemingly no reason whatsoever. This has been an issue on 2020 and 2021 Kia Tellurides, and Kia has been aware of this issue for a while, blaming it on a "windshield bonding problem" at the factory.
Mfg Campaign: 11476952
Recall Date: Aug 1, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving on the interstate and my sunroof just exploded, nothing hit it.
Corrective Action:
I was driving on the interstate and my sunroof just exploded, nothing hit it.
Additional Notes:
I was driving on the interstate and my sunroof just exploded, nothing hit it.
Mfg Campaign: 11476637
Recall Date: Jul 30, 2022
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
Purchased a brand new 2022 Kia Telluride. After less than 5K miles, engine overheated and I had to stop the car in order to let the engine cool down. The coolant level was fine, I did not see any leaks, and I did not notice an smoke from the engine compartment. After 30min of letting the car cool down, I started the car and checked to make sure the radiator fan was working - and it was working fine. The car's temperature gauge showed normal temp. I turned on the heater full blast as I drove home, just in case. Temperature remained normal. I am unsure why the engine temperature reached critical levels causing the warning and beeping from the car's computer. I am still looking for a dealership to schedule diagnostic of the car to figure out the problem. All Kia dealerships are booked until Nov 2022!
Corrective Action:
Purchased a brand new 2022 Kia Telluride. After less than 5K miles, engine overheated and I had to stop the car in order to let the engine cool down. The coolant level was fine, I did not see any leaks, and I did not notice an smoke from the engine compartment. After 30min of letting the car cool down, I started the car and checked to make sure the radiator fan was working - and it was working fine. The car's temperature gauge showed normal temp. I turned on the heater full blast as I drove home, just in case. Temperature remained normal. I am unsure why the engine temperature reached critical levels causing the warning and beeping from the car's computer. I am still looking for a dealership to schedule diagnostic of the car to figure out the problem. All Kia dealerships are booked until Nov 2022!
Additional Notes:
Purchased a brand new 2022 Kia Telluride. After less than 5K miles, engine overheated and I had to stop the car in order to let the engine cool down. The coolant level was fine, I did not see any leaks, and I did not notice an smoke from the engine compartment. After 30min of letting the car cool down, I started the car and checked to make sure the radiator fan was working - and it was working fine. The car's temperature gauge showed normal temp. I turned on the heater full blast as I drove home, just in case. Temperature remained normal. I am unsure why the engine temperature reached critical levels causing the warning and beeping from the car's computer. I am still looking for a dealership to schedule diagnostic of the car to figure out the problem. All Kia dealerships are booked until Nov 2022!
Mfg Campaign: 11476714
Recall Date: Jul 30, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Purchased a brand new 2022 Kia Telluride. After less than 5K miles, engine overheated and I had to stop the car in order to let the engine cool down. The coolant level was fine, I did not see any leaks, and I did not notice an smoke from the engine compartment. After 30min of letting the car cool down, I started the car and checked to make sure the radiator fan was working - and it was working fine. The car's temperature gauge showed normal temp. I turned on the heater full blast as I drove home, just in case. Temperature remained normal. I am unsure why the engine temperature reached critical levels causing the warning and beeping from the car's computer. I am still looking for a dealership to schedule diagnostic of the car to figure out the problem. All Kia dealerships are booked until Nov 2022!
Corrective Action:
Purchased a brand new 2022 Kia Telluride. After less than 5K miles, engine overheated and I had to stop the car in order to let the engine cool down. The coolant level was fine, I did not see any leaks, and I did not notice an smoke from the engine compartment. After 30min of letting the car cool down, I started the car and checked to make sure the radiator fan was working - and it was working fine. The car's temperature gauge showed normal temp. I turned on the heater full blast as I drove home, just in case. Temperature remained normal. I am unsure why the engine temperature reached critical levels causing the warning and beeping from the car's computer. I am still looking for a dealership to schedule diagnostic of the car to figure out the problem. All Kia dealerships are booked until Nov 2022!
Additional Notes:
Purchased a brand new 2022 Kia Telluride. After less than 5K miles, engine overheated and I had to stop the car in order to let the engine cool down. The coolant level was fine, I did not see any leaks, and I did not notice an smoke from the engine compartment. After 30min of letting the car cool down, I started the car and checked to make sure the radiator fan was working - and it was working fine. The car's temperature gauge showed normal temp. I turned on the heater full blast as I drove home, just in case. Temperature remained normal. I am unsure why the engine temperature reached critical levels causing the warning and beeping from the car's computer. I am still looking for a dealership to schedule diagnostic of the car to figure out the problem. All Kia dealerships are booked until Nov 2022!
Mfg Campaign: 11476714
Recall Date: Jul 30, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Instrument cluster goes blank. “Data error” message displays. Speedometer stops working. Fuel gauge goes to “empty”. Compass displays the opposite of what is true (says I’m going north when actually traveling south). Warning message (voice and display on map) giving me a dangerous warning that I’m traveling north while in a southbound lane. No speedometer puts me and others at risk. Problem has been reproduced at dealership on 7/20/2022. No prior symptoms or warning lights when problem first occurred with 300 miles on the odometer. Created a case number with KIA on 6/23/2022 (14889564). This problem seems very similar if not exactly like NHTSA campaign number 22V344000 and KIA recall number SC237. KIA seems to be dragging their feet in fixing this dangerous problem. It’s been very difficult getting any answers on when they will fix the problem. I could use your help. This issue has occurred 9 times in 8 weeks.
Corrective Action:
Instrument cluster goes blank. “Data error” message displays. Speedometer stops working. Fuel gauge goes to “empty”. Compass displays the opposite of what is true (says I’m going north when actually traveling south). Warning message (voice and display on map) giving me a dangerous warning that I’m traveling north while in a southbound lane. No speedometer puts me and others at risk. Problem has been reproduced at dealership on 7/20/2022. No prior symptoms or warning lights when problem first occurred with 300 miles on the odometer. Created a case number with KIA on 6/23/2022 (14889564). This problem seems very similar if not exactly like NHTSA campaign number 22V344000 and KIA recall number SC237. KIA seems to be dragging their feet in fixing this dangerous problem. It’s been very difficult getting any answers on when they will fix the problem. I could use your help. This issue has occurred 9 times in 8 weeks.
Additional Notes:
Instrument cluster goes blank. “Data error” message displays. Speedometer stops working. Fuel gauge goes to “empty”. Compass displays the opposite of what is true (says I’m going north when actually traveling south). Warning message (voice and display on map) giving me a dangerous warning that I’m traveling north while in a southbound lane. No speedometer puts me and others at risk. Problem has been reproduced at dealership on 7/20/2022. No prior symptoms or warning lights when problem first occurred with 300 miles on the odometer. Created a case number with KIA on 6/23/2022 (14889564). This problem seems very similar if not exactly like NHTSA campaign number 22V344000 and KIA recall number SC237. KIA seems to be dragging their feet in fixing this dangerous problem. It’s been very difficult getting any answers on when they will fix the problem. I could use your help. This issue has occurred 9 times in 8 weeks.
Mfg Campaign: 11475944
Recall Date: Jul 26, 2022
Kia America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
Front windshield developed hairline crack on lower driver side. Crack measures approximately 12 inches in length. No evidence of any impact. Crack noticed by owner at roughly 7AM CDT on Tuesday, Jul 5, 2022. Vehicle had been driven the previous evening by same driver. At that time no crack was noted. Vehicle was garaged overnight. As previously stated, there are no signs of impact or other abnormal stress to the windshield. Vehicle purchased new in July 2021. Dealer to inspect week of July 25, 2022.
Corrective Action:
Front windshield developed hairline crack on lower driver side. Crack measures approximately 12 inches in length. No evidence of any impact. Crack noticed by owner at roughly 7AM CDT on Tuesday, Jul 5, 2022. Vehicle had been driven the previous evening by same driver. At that time no crack was noted. Vehicle was garaged overnight. As previously stated, there are no signs of impact or other abnormal stress to the windshield. Vehicle purchased new in July 2021. Dealer to inspect week of July 25, 2022.
Additional Notes:
Front windshield developed hairline crack on lower driver side. Crack measures approximately 12 inches in length. No evidence of any impact. Crack noticed by owner at roughly 7AM CDT on Tuesday, Jul 5, 2022. Vehicle had been driven the previous evening by same driver. At that time no crack was noted. Vehicle was garaged overnight. As previously stated, there are no signs of impact or other abnormal stress to the windshield. Vehicle purchased new in July 2021. Dealer to inspect week of July 25, 2022.
Mfg Campaign: 11475456
Recall Date: Jul 23, 2022
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I was hit on the front driver side of my car by someone who flew through a red light. The impact was so hard that my head slammed against the driver side window and shattered the glass. No airbags in my car deployed. The other drivers airbag deployed. I had to crawl out of the passenger side door because her car was slammed into mine. I sustained a concussion and injury to my arm from the impact. I’m 5’10” and was wearing a seatbelt
Corrective Action:
I was hit on the front driver side of my car by someone who flew through a red light. The impact was so hard that my head slammed against the driver side window and shattered the glass. No airbags in my car deployed. The other drivers airbag deployed. I had to crawl out of the passenger side door because her car was slammed into mine. I sustained a concussion and injury to my arm from the impact. I’m 5’10” and was wearing a seatbelt
Additional Notes:
I was hit on the front driver side of my car by someone who flew through a red light. The impact was so hard that my head slammed against the driver side window and shattered the glass. No airbags in my car deployed. The other drivers airbag deployed. I had to crawl out of the passenger side door because her car was slammed into mine. I sustained a concussion and injury to my arm from the impact. I’m 5’10” and was wearing a seatbelt
Mfg Campaign: 11475254
Recall Date: Jul 22, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Small rock hit windshield which caused the windshield to crack. Never seen a windshield crack so easily.
Corrective Action:
Small rock hit windshield which caused the windshield to crack. Never seen a windshield crack so easily.
Additional Notes:
Small rock hit windshield which caused the windshield to crack. Never seen a windshield crack so easily.
Mfg Campaign: 11475399
Recall Date: Jul 22, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
We have had the vehicle for less than a year and the windshield has already broken twice from very small/light pebbles. The star caused by the most recent one was so small we didn't even hear it and has now spread to a 30"+ crack across windshield. We learned through researching that the windshields on these cars are becoming notorious for easy breakage and we do not feel safe having such a weak windshield.I have been driving for 18 years and have only ever once before had a windshield need replacement. The crack is so large I am afraid the glass will fall through while driving and it distorts the view. Should not have to keep replacing the windshield for every grain of sand that strikes it!
Corrective Action:
We have had the vehicle for less than a year and the windshield has already broken twice from very small/light pebbles. The star caused by the most recent one was so small we didn't even hear it and has now spread to a 30"+ crack across windshield. We learned through researching that the windshields on these cars are becoming notorious for easy breakage and we do not feel safe having such a weak windshield.I have been driving for 18 years and have only ever once before had a windshield need replacement. The crack is so large I am afraid the glass will fall through while driving and it distorts the view. Should not have to keep replacing the windshield for every grain of sand that strikes it!
Additional Notes:
We have had the vehicle for less than a year and the windshield has already broken twice from very small/light pebbles. The star caused by the most recent one was so small we didn't even hear it and has now spread to a 30"+ crack across windshield. We learned through researching that the windshields on these cars are becoming notorious for easy breakage and we do not feel safe having such a weak windshield.I have been driving for 18 years and have only ever once before had a windshield need replacement. The crack is so large I am afraid the glass will fall through while driving and it distorts the view. Should not have to keep replacing the windshield for every grain of sand that strikes it!
Mfg Campaign: 11474458
Recall Date: Jul 18, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury