Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2023-2025 Telluride vehicles. The door belt molding trim can delaminate and detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: SC347
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC316
Recall Date: Jun 5, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC303
Recall Date: Mar 20, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.The instrument cluster may fail to display any information when the vehicle is started.As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC270
Recall Date: Apr 26, 2023
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2023 Telluride vehicles. Due to a manufacturing error, the wire harnesses for the second row seat side air bags may become damaged, causing them not to deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC262
Recall Date: Jan 29, 2023
Consumer Complaints
203 ComplaintsKia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield crack issues , had to change 2 windshield
Corrective Action:
Windshield crack issues , had to change 2 windshield
Additional Notes:
Windshield crack issues , had to change 2 windshield
Mfg Campaign: 11673836
Recall Date: Jul 15, 2025
Kia America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The rear shocks are faulty and have had problems since I bought it with 36,000 miles.
Corrective Action:
The rear shocks are faulty and have had problems since I bought it with 36,000 miles.
Additional Notes:
The rear shocks are faulty and have had problems since I bought it with 36,000 miles.
Mfg Campaign: 11673843
Recall Date: Jul 15, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I own a 2023 Kia Telluride (VIN [XXX] ) and the digital instrument cluster intermittently goes blank, including the fuel gauge. This exactly matches Recall 23V298000 / SC270, but Kia is saying my VIN is not currently covered. This is a safety issue that blocks visibility of essential vehicle information. I am requesting NHTSA review to help expand the recall coverage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I own a 2023 Kia Telluride (VIN [XXX] ) and the digital instrument cluster intermittently goes blank, including the fuel gauge. This exactly matches Recall 23V298000 / SC270, but Kia is saying my VIN is not currently covered. This is a safety issue that blocks visibility of essential vehicle information. I am requesting NHTSA review to help expand the recall coverage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I own a 2023 Kia Telluride (VIN [XXX] ) and the digital instrument cluster intermittently goes blank, including the fuel gauge. This exactly matches Recall 23V298000 / SC270, but Kia is saying my VIN is not currently covered. This is a safety issue that blocks visibility of essential vehicle information. I am requesting NHTSA review to help expand the recall coverage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11672476
Recall Date: Jul 10, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I own a 2023 Kia Telluride (VIN [XXX] ) and the digital instrument cluster intermittently goes blank, including the fuel gauge. This exactly matches Recall 23V298000 / SC270, but Kia is saying my VIN is not currently covered. This is a safety issue that blocks visibility of essential vehicle information. I am requesting NHTSA review to help expand the recall coverage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I own a 2023 Kia Telluride (VIN [XXX] ) and the digital instrument cluster intermittently goes blank, including the fuel gauge. This exactly matches Recall 23V298000 / SC270, but Kia is saying my VIN is not currently covered. This is a safety issue that blocks visibility of essential vehicle information. I am requesting NHTSA review to help expand the recall coverage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I own a 2023 Kia Telluride (VIN [XXX] ) and the digital instrument cluster intermittently goes blank, including the fuel gauge. This exactly matches Recall 23V298000 / SC270, but Kia is saying my VIN is not currently covered. This is a safety issue that blocks visibility of essential vehicle information. I am requesting NHTSA review to help expand the recall coverage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11672480
Recall Date: Jul 10, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The engines mounting bolts failed. Engine nearly fell out of the car according to the dealer mechanic.
Corrective Action:
The engines mounting bolts failed. Engine nearly fell out of the car according to the dealer mechanic.
Additional Notes:
The engines mounting bolts failed. Engine nearly fell out of the car according to the dealer mechanic.
Mfg Campaign: 11669554
Recall Date: Jun 26, 2025
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
After a recall on the emergency braking system was resolved, we’ve had frequent occurrences where the rear cross traffic alert system will report traffic that does not exist. The vehicle will then stop abruptly. Once this happens, the emergency brake doesn’t always completely disengage. This almost always happens in parking lots and can increase the likelihood of accidents. I’ve taken it to the dealership, but they’ve been able to replicate the issue.
Corrective Action:
After a recall on the emergency braking system was resolved, we’ve had frequent occurrences where the rear cross traffic alert system will report traffic that does not exist. The vehicle will then stop abruptly. Once this happens, the emergency brake doesn’t always completely disengage. This almost always happens in parking lots and can increase the likelihood of accidents. I’ve taken it to the dealership, but they’ve been able to replicate the issue.
Additional Notes:
After a recall on the emergency braking system was resolved, we’ve had frequent occurrences where the rear cross traffic alert system will report traffic that does not exist. The vehicle will then stop abruptly. Once this happens, the emergency brake doesn’t always completely disengage. This almost always happens in parking lots and can increase the likelihood of accidents. I’ve taken it to the dealership, but they’ve been able to replicate the issue.
Mfg Campaign: 11668687
Recall Date: Jun 23, 2025
Kia America, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
After a recall on the emergency braking system was resolved, we’ve had frequent occurrences where the rear cross traffic alert system will report traffic that does not exist. The vehicle will then stop abruptly. Once this happens, the emergency brake doesn’t always completely disengage. This almost always happens in parking lots and can increase the likelihood of accidents. I’ve taken it to the dealership, but they’ve been able to replicate the issue.
Corrective Action:
After a recall on the emergency braking system was resolved, we’ve had frequent occurrences where the rear cross traffic alert system will report traffic that does not exist. The vehicle will then stop abruptly. Once this happens, the emergency brake doesn’t always completely disengage. This almost always happens in parking lots and can increase the likelihood of accidents. I’ve taken it to the dealership, but they’ve been able to replicate the issue.
Additional Notes:
After a recall on the emergency braking system was resolved, we’ve had frequent occurrences where the rear cross traffic alert system will report traffic that does not exist. The vehicle will then stop abruptly. Once this happens, the emergency brake doesn’t always completely disengage. This almost always happens in parking lots and can increase the likelihood of accidents. I’ve taken it to the dealership, but they’ve been able to replicate the issue.
Mfg Campaign: 11668687
Recall Date: Jun 23, 2025
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
After a recall on the emergency braking system was resolved, we’ve had frequent occurrences where the rear cross traffic alert system will report traffic that does not exist. The vehicle will then stop abruptly. Once this happens, the emergency brake doesn’t always completely disengage. This almost always happens in parking lots and can increase the likelihood of accidents. I’ve taken it to the dealership, but they’ve been able to replicate the issue.
Corrective Action:
After a recall on the emergency braking system was resolved, we’ve had frequent occurrences where the rear cross traffic alert system will report traffic that does not exist. The vehicle will then stop abruptly. Once this happens, the emergency brake doesn’t always completely disengage. This almost always happens in parking lots and can increase the likelihood of accidents. I’ve taken it to the dealership, but they’ve been able to replicate the issue.
Additional Notes:
After a recall on the emergency braking system was resolved, we’ve had frequent occurrences where the rear cross traffic alert system will report traffic that does not exist. The vehicle will then stop abruptly. Once this happens, the emergency brake doesn’t always completely disengage. This almost always happens in parking lots and can increase the likelihood of accidents. I’ve taken it to the dealership, but they’ve been able to replicate the issue.
Mfg Campaign: 11668687
Recall Date: Jun 23, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1. Instrument Cluster did not turn on when I started the car. The infotainment system turned on, along with the engine and rest of the car, but the instrument cluster that shows the speed, fuel gauge, etc was black. When I used my turn signals, the sound to indicate they are on would start initially and then stop after 2-3 times. 2. I had no idea how fast I was going or was my fuel level was. I was also not sure if my turn signals were working. This is where the lane change assist camera is shown, so I could not see that either. This screen also reflects warnings, so I would be unaware if anything came up. 3. No - we made the first earliest appointment with the dealer in 5 days from today. 4. No. 5. No warning lamps or messages (these would also appear on this screen, so if a warning came up I would not be aware).
Corrective Action:
1. Instrument Cluster did not turn on when I started the car. The infotainment system turned on, along with the engine and rest of the car, but the instrument cluster that shows the speed, fuel gauge, etc was black. When I used my turn signals, the sound to indicate they are on would start initially and then stop after 2-3 times. 2. I had no idea how fast I was going or was my fuel level was. I was also not sure if my turn signals were working. This is where the lane change assist camera is shown, so I could not see that either. This screen also reflects warnings, so I would be unaware if anything came up. 3. No - we made the first earliest appointment with the dealer in 5 days from today. 4. No. 5. No warning lamps or messages (these would also appear on this screen, so if a warning came up I would not be aware).
Additional Notes:
1. Instrument Cluster did not turn on when I started the car. The infotainment system turned on, along with the engine and rest of the car, but the instrument cluster that shows the speed, fuel gauge, etc was black. When I used my turn signals, the sound to indicate they are on would start initially and then stop after 2-3 times. 2. I had no idea how fast I was going or was my fuel level was. I was also not sure if my turn signals were working. This is where the lane change assist camera is shown, so I could not see that either. This screen also reflects warnings, so I would be unaware if anything came up. 3. No - we made the first earliest appointment with the dealer in 5 days from today. 4. No. 5. No warning lamps or messages (these would also appear on this screen, so if a warning came up I would not be aware).
Mfg Campaign: 11662616
Recall Date: May 22, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1. Instrument Cluster did not turn on when I started the car. The infotainment system turned on, along with the engine and rest of the car, but the instrument cluster that shows the speed, fuel gauge, etc was black. When I used my turn signals, the sound to indicate they are on would start initially and then stop after 2-3 times. 2. I had no idea how fast I was going or was my fuel level was. I was also not sure if my turn signals were working. This is where the lane change assist camera is shown, so I could not see that either. This screen also reflects warnings, so I would be unaware if anything came up. 3. No - we made the first earliest appointment with the dealer in 5 days from today. 4. No. 5. No warning lamps or messages (these would also appear on this screen, so if a warning came up I would not be aware).
Corrective Action:
1. Instrument Cluster did not turn on when I started the car. The infotainment system turned on, along with the engine and rest of the car, but the instrument cluster that shows the speed, fuel gauge, etc was black. When I used my turn signals, the sound to indicate they are on would start initially and then stop after 2-3 times. 2. I had no idea how fast I was going or was my fuel level was. I was also not sure if my turn signals were working. This is where the lane change assist camera is shown, so I could not see that either. This screen also reflects warnings, so I would be unaware if anything came up. 3. No - we made the first earliest appointment with the dealer in 5 days from today. 4. No. 5. No warning lamps or messages (these would also appear on this screen, so if a warning came up I would not be aware).
Additional Notes:
1. Instrument Cluster did not turn on when I started the car. The infotainment system turned on, along with the engine and rest of the car, but the instrument cluster that shows the speed, fuel gauge, etc was black. When I used my turn signals, the sound to indicate they are on would start initially and then stop after 2-3 times. 2. I had no idea how fast I was going or was my fuel level was. I was also not sure if my turn signals were working. This is where the lane change assist camera is shown, so I could not see that either. This screen also reflects warnings, so I would be unaware if anything came up. 3. No - we made the first earliest appointment with the dealer in 5 days from today. 4. No. 5. No warning lamps or messages (these would also appear on this screen, so if a warning came up I would not be aware).
Mfg Campaign: 11662616
Recall Date: May 22, 2025
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The trim around the back driver side window fell off at some point. Safety was not put at risk. The product has not been inspected or confirmed and no warnings about the issue. I do know that other models have recalls for the same issue, but my car is not covered under that recall.
Corrective Action:
The trim around the back driver side window fell off at some point. Safety was not put at risk. The product has not been inspected or confirmed and no warnings about the issue. I do know that other models have recalls for the same issue, but my car is not covered under that recall.
Additional Notes:
The trim around the back driver side window fell off at some point. Safety was not put at risk. The product has not been inspected or confirmed and no warnings about the issue. I do know that other models have recalls for the same issue, but my car is not covered under that recall.
Mfg Campaign: 11661101
Recall Date: May 15, 2025
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While parked windshield started cracking from front left corner every few hours I go out to check it and the crack has spread halfway across windshield
Corrective Action:
While parked windshield started cracking from front left corner every few hours I go out to check it and the crack has spread halfway across windshield
Additional Notes:
While parked windshield started cracking from front left corner every few hours I go out to check it and the crack has spread halfway across windshield
Mfg Campaign: 11661223
Recall Date: May 15, 2025
Kia America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Rear self leveling shock PN # 55367-S9KA0. Unknown Problem has been reproduced by kia dealer. Shock makes noise, clunking, going over bumps. No No
Corrective Action:
Rear self leveling shock PN # 55367-S9KA0. Unknown Problem has been reproduced by kia dealer. Shock makes noise, clunking, going over bumps. No No
Additional Notes:
Rear self leveling shock PN # 55367-S9KA0. Unknown Problem has been reproduced by kia dealer. Shock makes noise, clunking, going over bumps. No No
Mfg Campaign: 11660516
Recall Date: May 12, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY 2023 TELLURIDE HAS 50K MILES ON IT, AND WHILE MY WIFE WAS DRIVING MY DAUGHTER TO SCHOOL SHE NOTICED THAT THE AIR CONDITIONING WASNT WORKING. SO I LOOKED ONLINE AND SAW THAT IT MAY BE A COUPLE THINGS. MAJOR COMPLAINT WAS THAT KIA WAS NOT COVERING THERE WARRANTY FOR THERE CONDESOR THAT FAILS BECAUSE THEY CLAIM A ROCK HITS IT. SO I TOOK IT TO THE DEALERSHIP, AND THEY CONFIRMED MY NIGHTMARE, THAT IT WAS A ROCK AND THAT IT WOULD NOT BE COVERED UNDER THE 100K WARRANTY. IT IS MY FEELING THAT THIS IS A DEFECT IN THE MANUFACTURING OF THE VEHICLE IF YOU FIND MAY DIFFERENT TELLURIDES ONLINE, WITH VARIATION OF MILES ON THEM AND THEY ALL FAIL, AND THE COMPANY CHARGES ITS CUSTOMERS $1800 TO FIX IT. PLEASE HELP
Corrective Action:
MY 2023 TELLURIDE HAS 50K MILES ON IT, AND WHILE MY WIFE WAS DRIVING MY DAUGHTER TO SCHOOL SHE NOTICED THAT THE AIR CONDITIONING WASNT WORKING. SO I LOOKED ONLINE AND SAW THAT IT MAY BE A COUPLE THINGS. MAJOR COMPLAINT WAS THAT KIA WAS NOT COVERING THERE WARRANTY FOR THERE CONDESOR THAT FAILS BECAUSE THEY CLAIM A ROCK HITS IT. SO I TOOK IT TO THE DEALERSHIP, AND THEY CONFIRMED MY NIGHTMARE, THAT IT WAS A ROCK AND THAT IT WOULD NOT BE COVERED UNDER THE 100K WARRANTY. IT IS MY FEELING THAT THIS IS A DEFECT IN THE MANUFACTURING OF THE VEHICLE IF YOU FIND MAY DIFFERENT TELLURIDES ONLINE, WITH VARIATION OF MILES ON THEM AND THEY ALL FAIL, AND THE COMPANY CHARGES ITS CUSTOMERS $1800 TO FIX IT. PLEASE HELP
Additional Notes:
MY 2023 TELLURIDE HAS 50K MILES ON IT, AND WHILE MY WIFE WAS DRIVING MY DAUGHTER TO SCHOOL SHE NOTICED THAT THE AIR CONDITIONING WASNT WORKING. SO I LOOKED ONLINE AND SAW THAT IT MAY BE A COUPLE THINGS. MAJOR COMPLAINT WAS THAT KIA WAS NOT COVERING THERE WARRANTY FOR THERE CONDESOR THAT FAILS BECAUSE THEY CLAIM A ROCK HITS IT. SO I TOOK IT TO THE DEALERSHIP, AND THEY CONFIRMED MY NIGHTMARE, THAT IT WAS A ROCK AND THAT IT WOULD NOT BE COVERED UNDER THE 100K WARRANTY. IT IS MY FEELING THAT THIS IS A DEFECT IN THE MANUFACTURING OF THE VEHICLE IF YOU FIND MAY DIFFERENT TELLURIDES ONLINE, WITH VARIATION OF MILES ON THEM AND THEY ALL FAIL, AND THE COMPANY CHARGES ITS CUSTOMERS $1800 TO FIX IT. PLEASE HELP
Mfg Campaign: 11659795
Recall Date: May 8, 2025
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle has now been towed three times, completely shut down while driving three times, with the latest incident being especially dangerous-the car shut off while in drive, the brakes failed, and the steering wheel locked. My [XXX] child was in the car with me, and we were nearly hit by a semi-truck. It was a terrifying experience that could have been fatal. Not to mention when I was able to get the vehicle to stop, the hazards wouldn't even turn on and continued to put us in danger. My Telluride has been at the dealership for 7 weeks, and the service department still has no clear answer as to why this is happening. Kia corporate has been unresponsive, not taking the situation seriously, and offering no resolution or accountability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The vehicle has now been towed three times, completely shut down while driving three times, with the latest incident being especially dangerous-the car shut off while in drive, the brakes failed, and the steering wheel locked. My [XXX] child was in the car with me, and we were nearly hit by a semi-truck. It was a terrifying experience that could have been fatal. Not to mention when I was able to get the vehicle to stop, the hazards wouldn't even turn on and continued to put us in danger. My Telluride has been at the dealership for 7 weeks, and the service department still has no clear answer as to why this is happening. Kia corporate has been unresponsive, not taking the situation seriously, and offering no resolution or accountability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The vehicle has now been towed three times, completely shut down while driving three times, with the latest incident being especially dangerous-the car shut off while in drive, the brakes failed, and the steering wheel locked. My [XXX] child was in the car with me, and we were nearly hit by a semi-truck. It was a terrifying experience that could have been fatal. Not to mention when I was able to get the vehicle to stop, the hazards wouldn't even turn on and continued to put us in danger. My Telluride has been at the dealership for 7 weeks, and the service department still has no clear answer as to why this is happening. Kia corporate has been unresponsive, not taking the situation seriously, and offering no resolution or accountability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11658207
Recall Date: May 1, 2025
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
The vehicle has now been towed three times, completely shut down while driving three times, with the latest incident being especially dangerous-the car shut off while in drive, the brakes failed, and the steering wheel locked. My [XXX] child was in the car with me, and we were nearly hit by a semi-truck. It was a terrifying experience that could have been fatal. Not to mention when I was able to get the vehicle to stop, the hazards wouldn't even turn on and continued to put us in danger. My Telluride has been at the dealership for 7 weeks, and the service department still has no clear answer as to why this is happening. Kia corporate has been unresponsive, not taking the situation seriously, and offering no resolution or accountability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The vehicle has now been towed three times, completely shut down while driving three times, with the latest incident being especially dangerous-the car shut off while in drive, the brakes failed, and the steering wheel locked. My [XXX] child was in the car with me, and we were nearly hit by a semi-truck. It was a terrifying experience that could have been fatal. Not to mention when I was able to get the vehicle to stop, the hazards wouldn't even turn on and continued to put us in danger. My Telluride has been at the dealership for 7 weeks, and the service department still has no clear answer as to why this is happening. Kia corporate has been unresponsive, not taking the situation seriously, and offering no resolution or accountability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The vehicle has now been towed three times, completely shut down while driving three times, with the latest incident being especially dangerous-the car shut off while in drive, the brakes failed, and the steering wheel locked. My [XXX] child was in the car with me, and we were nearly hit by a semi-truck. It was a terrifying experience that could have been fatal. Not to mention when I was able to get the vehicle to stop, the hazards wouldn't even turn on and continued to put us in danger. My Telluride has been at the dealership for 7 weeks, and the service department still has no clear answer as to why this is happening. Kia corporate has been unresponsive, not taking the situation seriously, and offering no resolution or accountability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11658207
Recall Date: May 1, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The vehicle has now been towed three times, completely shut down while driving three times, with the latest incident being especially dangerous-the car shut off while in drive, the brakes failed, and the steering wheel locked. My [XXX] child was in the car with me, and we were nearly hit by a semi-truck. It was a terrifying experience that could have been fatal. Not to mention when I was able to get the vehicle to stop, the hazards wouldn't even turn on and continued to put us in danger. My Telluride has been at the dealership for 7 weeks, and the service department still has no clear answer as to why this is happening. Kia corporate has been unresponsive, not taking the situation seriously, and offering no resolution or accountability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The vehicle has now been towed three times, completely shut down while driving three times, with the latest incident being especially dangerous-the car shut off while in drive, the brakes failed, and the steering wheel locked. My [XXX] child was in the car with me, and we were nearly hit by a semi-truck. It was a terrifying experience that could have been fatal. Not to mention when I was able to get the vehicle to stop, the hazards wouldn't even turn on and continued to put us in danger. My Telluride has been at the dealership for 7 weeks, and the service department still has no clear answer as to why this is happening. Kia corporate has been unresponsive, not taking the situation seriously, and offering no resolution or accountability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The vehicle has now been towed three times, completely shut down while driving three times, with the latest incident being especially dangerous-the car shut off while in drive, the brakes failed, and the steering wheel locked. My [XXX] child was in the car with me, and we were nearly hit by a semi-truck. It was a terrifying experience that could have been fatal. Not to mention when I was able to get the vehicle to stop, the hazards wouldn't even turn on and continued to put us in danger. My Telluride has been at the dealership for 7 weeks, and the service department still has no clear answer as to why this is happening. Kia corporate has been unresponsive, not taking the situation seriously, and offering no resolution or accountability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11658207
Recall Date: May 1, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Digital display is black on my 2023 Kia Telluride while vehicle is running and being driven. I am unable to see my speed or any other important safety details. This is the first time this has happened and I have not reported it yet to any dealer, independent service center, insurance representative, etc. There were no observable warning lamps messages or symptoms prior to this incident which occurred on 3/27/25 at 1741 hours.
Corrective Action:
Digital display is black on my 2023 Kia Telluride while vehicle is running and being driven. I am unable to see my speed or any other important safety details. This is the first time this has happened and I have not reported it yet to any dealer, independent service center, insurance representative, etc. There were no observable warning lamps messages or symptoms prior to this incident which occurred on 3/27/25 at 1741 hours.
Additional Notes:
Digital display is black on my 2023 Kia Telluride while vehicle is running and being driven. I am unable to see my speed or any other important safety details. This is the first time this has happened and I have not reported it yet to any dealer, independent service center, insurance representative, etc. There were no observable warning lamps messages or symptoms prior to this incident which occurred on 3/27/25 at 1741 hours.
Mfg Campaign: 11651175
Recall Date: Mar 27, 2025
Kia America, Inc.
Defect Description:
WHEELS
Potential Consequences:
While exiting the AZ Mesa 202 E Loop, the front driver rim snapped in the center and caused the tire to fly off.
Corrective Action:
While exiting the AZ Mesa 202 E Loop, the front driver rim snapped in the center and caused the tire to fly off.
Additional Notes:
While exiting the AZ Mesa 202 E Loop, the front driver rim snapped in the center and caused the tire to fly off.
Mfg Campaign: 11650557
Recall Date: Mar 25, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My sunroof randomly exploded upward while driving down the highway. No rock or debris hit me. It sounded like a gunshot. I checked my surroundings and no other car pulled over or look like it was affected by any road debris. I have pictures of the sunroof being shattered upward.
Corrective Action:
My sunroof randomly exploded upward while driving down the highway. No rock or debris hit me. It sounded like a gunshot. I checked my surroundings and no other car pulled over or look like it was affected by any road debris. I have pictures of the sunroof being shattered upward.
Additional Notes:
My sunroof randomly exploded upward while driving down the highway. No rock or debris hit me. It sounded like a gunshot. I checked my surroundings and no other car pulled over or look like it was affected by any road debris. I have pictures of the sunroof being shattered upward.
Mfg Campaign: 11646103
Recall Date: Mar 3, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury