Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2023-2025 Telluride vehicles. The door belt molding trim can delaminate and detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: SC347
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC316
Recall Date: Jun 5, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC303
Recall Date: Mar 20, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2024 Telluride vehicles. The engine valve springs may break while driving, which can result in a loss of drive power and possibly create a hole in the engine block.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC296
Recall Date: Feb 7, 2024
Consumer Complaints
206 ComplaintsKia America, Inc.
Defect Description:
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Potential Consequences:
The drivers screen has gone black and the odometer, speedometer, gas guage won't work. The odometer has been stuck at 5570 according to the app since the event even though I was able to drive to and from work that same day. The blind spot warnings are not working and either is the navigation. The light for the shift is also not working. The car is only 5 months old.
Corrective Action:
The drivers screen has gone black and the odometer, speedometer, gas guage won't work. The odometer has been stuck at 5570 according to the app since the event even though I was able to drive to and from work that same day. The blind spot warnings are not working and either is the navigation. The light for the shift is also not working. The car is only 5 months old.
Additional Notes:
The drivers screen has gone black and the odometer, speedometer, gas guage won't work. The odometer has been stuck at 5570 according to the app since the event even though I was able to drive to and from work that same day. The blind spot warnings are not working and either is the navigation. The light for the shift is also not working. The car is only 5 months old.
Mfg Campaign: 11585602
Recall Date: Apr 27, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2024 Kia Telluride. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and failed to exceed 30 MPH. The check engine warning light was illuminated. Additionally, the contact stated that a message regarding the engine control system was displayed on the instrument panel. The vehicle was towed to a dealer but was not yet diagnosed. The manufacturer was notified of the failure. The failure mileage was 1,554.
Corrective Action:
The contact owns a 2024 Kia Telluride. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and failed to exceed 30 MPH. The check engine warning light was illuminated. Additionally, the contact stated that a message regarding the engine control system was displayed on the instrument panel. The vehicle was towed to a dealer but was not yet diagnosed. The manufacturer was notified of the failure. The failure mileage was 1,554.
Additional Notes:
The contact owns a 2024 Kia Telluride. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and failed to exceed 30 MPH. The check engine warning light was illuminated. Additionally, the contact stated that a message regarding the engine control system was displayed on the instrument panel. The vehicle was towed to a dealer but was not yet diagnosed. The manufacturer was notified of the failure. The failure mileage was 1,554.
Mfg Campaign: 11584959
Recall Date: Apr 24, 2024
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2024 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V077000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2024 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V077000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2024 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V077000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11583819
Recall Date: Apr 18, 2024
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
There was a small impact on windshield and huge crack appeared on it
Corrective Action:
There was a small impact on windshield and huge crack appeared on it
Additional Notes:
There was a small impact on windshield and huge crack appeared on it
Mfg Campaign: 11581277
Recall Date: Apr 5, 2024
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have a few issues: 1. I can be driving on an empty road and I get alerted that I am about to hit someone and it brakes on its own. With no one in sight in either direction. 2. My alarm keeps going off when I leave the vehicle due to motion being detected but no one is in the vehicle and it is locked. 3. My lane assistance has tried running me off the road multiple times. 4. When I park my car continues to rolls
Corrective Action:
I have a few issues: 1. I can be driving on an empty road and I get alerted that I am about to hit someone and it brakes on its own. With no one in sight in either direction. 2. My alarm keeps going off when I leave the vehicle due to motion being detected but no one is in the vehicle and it is locked. 3. My lane assistance has tried running me off the road multiple times. 4. When I park my car continues to rolls
Additional Notes:
I have a few issues: 1. I can be driving on an empty road and I get alerted that I am about to hit someone and it brakes on its own. With no one in sight in either direction. 2. My alarm keeps going off when I leave the vehicle due to motion being detected but no one is in the vehicle and it is locked. 3. My lane assistance has tried running me off the road multiple times. 4. When I park my car continues to rolls
Mfg Campaign: 11580827
Recall Date: Apr 3, 2024
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I have a few issues: 1. I can be driving on an empty road and I get alerted that I am about to hit someone and it brakes on its own. With no one in sight in either direction. 2. My alarm keeps going off when I leave the vehicle due to motion being detected but no one is in the vehicle and it is locked. 3. My lane assistance has tried running me off the road multiple times. 4. When I park my car continues to rolls
Corrective Action:
I have a few issues: 1. I can be driving on an empty road and I get alerted that I am about to hit someone and it brakes on its own. With no one in sight in either direction. 2. My alarm keeps going off when I leave the vehicle due to motion being detected but no one is in the vehicle and it is locked. 3. My lane assistance has tried running me off the road multiple times. 4. When I park my car continues to rolls
Additional Notes:
I have a few issues: 1. I can be driving on an empty road and I get alerted that I am about to hit someone and it brakes on its own. With no one in sight in either direction. 2. My alarm keeps going off when I leave the vehicle due to motion being detected but no one is in the vehicle and it is locked. 3. My lane assistance has tried running me off the road multiple times. 4. When I park my car continues to rolls
Mfg Campaign: 11580827
Recall Date: Apr 3, 2024
Kia America, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
I have a few issues: 1. I can be driving on an empty road and I get alerted that I am about to hit someone and it brakes on its own. With no one in sight in either direction. 2. My alarm keeps going off when I leave the vehicle due to motion being detected but no one is in the vehicle and it is locked. 3. My lane assistance has tried running me off the road multiple times. 4. When I park my car continues to rolls
Corrective Action:
I have a few issues: 1. I can be driving on an empty road and I get alerted that I am about to hit someone and it brakes on its own. With no one in sight in either direction. 2. My alarm keeps going off when I leave the vehicle due to motion being detected but no one is in the vehicle and it is locked. 3. My lane assistance has tried running me off the road multiple times. 4. When I park my car continues to rolls
Additional Notes:
I have a few issues: 1. I can be driving on an empty road and I get alerted that I am about to hit someone and it brakes on its own. With no one in sight in either direction. 2. My alarm keeps going off when I leave the vehicle due to motion being detected but no one is in the vehicle and it is locked. 3. My lane assistance has tried running me off the road multiple times. 4. When I park my car continues to rolls
Mfg Campaign: 11580827
Recall Date: Apr 3, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The display in front of the steering wheel when out yesterday. It is completely black. We have only had the vehicle for three months. There is no way to know what speed you are driving, how much fuel you have, see any warnings or anything! The KIA dealer said they can check out the problem next Wednesday, April 3, which is one week from when the problem occurred. This is a major hazard to not know your speed or be able to receive any warnings.
Corrective Action:
The display in front of the steering wheel when out yesterday. It is completely black. We have only had the vehicle for three months. There is no way to know what speed you are driving, how much fuel you have, see any warnings or anything! The KIA dealer said they can check out the problem next Wednesday, April 3, which is one week from when the problem occurred. This is a major hazard to not know your speed or be able to receive any warnings.
Additional Notes:
The display in front of the steering wheel when out yesterday. It is completely black. We have only had the vehicle for three months. There is no way to know what speed you are driving, how much fuel you have, see any warnings or anything! The KIA dealer said they can check out the problem next Wednesday, April 3, which is one week from when the problem occurred. This is a major hazard to not know your speed or be able to receive any warnings.
Mfg Campaign: 11579875
Recall Date: Mar 28, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The instrument panel in front of the driver is black. I’m unable to see the speed limit, warnings, safety or collision warnings, etc. The vehicle is not making any noise or beeping to allude to the fact that there might be an issue but the Kia app is stating that there is an issue. I have used the vehicle yesterday 3/23/24 with no issues and when I went to drive this morning (3/24/24) it’s not working.
Corrective Action:
The instrument panel in front of the driver is black. I’m unable to see the speed limit, warnings, safety or collision warnings, etc. The vehicle is not making any noise or beeping to allude to the fact that there might be an issue but the Kia app is stating that there is an issue. I have used the vehicle yesterday 3/23/24 with no issues and when I went to drive this morning (3/24/24) it’s not working.
Additional Notes:
The instrument panel in front of the driver is black. I’m unable to see the speed limit, warnings, safety or collision warnings, etc. The vehicle is not making any noise or beeping to allude to the fact that there might be an issue but the Kia app is stating that there is an issue. I have used the vehicle yesterday 3/23/24 with no issues and when I went to drive this morning (3/24/24) it’s not working.
Mfg Campaign: 11579143
Recall Date: Mar 24, 2024
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The instrument panel in front of the driver is black. I’m unable to see the speed limit, warnings, safety or collision warnings, etc. The vehicle is not making any noise or beeping to allude to the fact that there might be an issue but the Kia app is stating that there is an issue. I have used the vehicle yesterday 3/23/24 with no issues and when I went to drive this morning (3/24/24) it’s not working.
Corrective Action:
The instrument panel in front of the driver is black. I’m unable to see the speed limit, warnings, safety or collision warnings, etc. The vehicle is not making any noise or beeping to allude to the fact that there might be an issue but the Kia app is stating that there is an issue. I have used the vehicle yesterday 3/23/24 with no issues and when I went to drive this morning (3/24/24) it’s not working.
Additional Notes:
The instrument panel in front of the driver is black. I’m unable to see the speed limit, warnings, safety or collision warnings, etc. The vehicle is not making any noise or beeping to allude to the fact that there might be an issue but the Kia app is stating that there is an issue. I have used the vehicle yesterday 3/23/24 with no issues and when I went to drive this morning (3/24/24) it’s not working.
Mfg Campaign: 11579143
Recall Date: Mar 24, 2024
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The instrument panel in front of the driver is black. I’m unable to see the speed limit, warnings, safety or collision warnings, etc. The vehicle is not making any noise or beeping to allude to the fact that there might be an issue but the Kia app is stating that there is an issue. I have used the vehicle yesterday 3/23/24 with no issues and when I went to drive this morning (3/24/24) it’s not working.
Corrective Action:
The instrument panel in front of the driver is black. I’m unable to see the speed limit, warnings, safety or collision warnings, etc. The vehicle is not making any noise or beeping to allude to the fact that there might be an issue but the Kia app is stating that there is an issue. I have used the vehicle yesterday 3/23/24 with no issues and when I went to drive this morning (3/24/24) it’s not working.
Additional Notes:
The instrument panel in front of the driver is black. I’m unable to see the speed limit, warnings, safety or collision warnings, etc. The vehicle is not making any noise or beeping to allude to the fact that there might be an issue but the Kia app is stating that there is an issue. I have used the vehicle yesterday 3/23/24 with no issues and when I went to drive this morning (3/24/24) it’s not working.
Mfg Campaign: 11579143
Recall Date: Mar 24, 2024
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Second day we owned this brand new vehicle we had a small rock hit the windshield at highway speed. The impact created an immediate chip and small star in the glass. Within 2 hours it had cracked over 6 inches. I have never had a windshield crack so fast and large after a rock impact. The size of the chip would not lead you to believe the windshield would crack. I have read multiple complaints of this exact same issue.
Corrective Action:
Second day we owned this brand new vehicle we had a small rock hit the windshield at highway speed. The impact created an immediate chip and small star in the glass. Within 2 hours it had cracked over 6 inches. I have never had a windshield crack so fast and large after a rock impact. The size of the chip would not lead you to believe the windshield would crack. I have read multiple complaints of this exact same issue.
Additional Notes:
Second day we owned this brand new vehicle we had a small rock hit the windshield at highway speed. The impact created an immediate chip and small star in the glass. Within 2 hours it had cracked over 6 inches. I have never had a windshield crack so fast and large after a rock impact. The size of the chip would not lead you to believe the windshield would crack. I have read multiple complaints of this exact same issue.
Mfg Campaign: 11579035
Recall Date: Mar 23, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Second day we owned this brand new vehicle we had a small rock hit the windshield at highway speed. The impact created an immediate chip and small star in the glass. Within 2 hours it had cracked over 6 inches. I have never had a windshield crack so fast and large after a rock impact. The size of the chip would not lead you to believe the windshield would crack. I have read multiple complaints of this exact same issue.
Corrective Action:
Second day we owned this brand new vehicle we had a small rock hit the windshield at highway speed. The impact created an immediate chip and small star in the glass. Within 2 hours it had cracked over 6 inches. I have never had a windshield crack so fast and large after a rock impact. The size of the chip would not lead you to believe the windshield would crack. I have read multiple complaints of this exact same issue.
Additional Notes:
Second day we owned this brand new vehicle we had a small rock hit the windshield at highway speed. The impact created an immediate chip and small star in the glass. Within 2 hours it had cracked over 6 inches. I have never had a windshield crack so fast and large after a rock impact. The size of the chip would not lead you to believe the windshield would crack. I have read multiple complaints of this exact same issue.
Mfg Campaign: 11579035
Recall Date: Mar 23, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
My dashboard keeps producing these errors 1. Check lane change assist 2. Check blind sport safety system 3. Check forward safety system 4. Check parking collision avoidance assist system 5. Check lane safety system Also, My engine light is on and it’s not shifting right and I can’t drive it now. There's also a burning rubber smell. The driving speed isn't working correctly and will say I'm going 0mph when I'm going 25. When driving, it sometimes jolts.
Corrective Action:
My dashboard keeps producing these errors 1. Check lane change assist 2. Check blind sport safety system 3. Check forward safety system 4. Check parking collision avoidance assist system 5. Check lane safety system Also, My engine light is on and it’s not shifting right and I can’t drive it now. There's also a burning rubber smell. The driving speed isn't working correctly and will say I'm going 0mph when I'm going 25. When driving, it sometimes jolts.
Additional Notes:
My dashboard keeps producing these errors 1. Check lane change assist 2. Check blind sport safety system 3. Check forward safety system 4. Check parking collision avoidance assist system 5. Check lane safety system Also, My engine light is on and it’s not shifting right and I can’t drive it now. There's also a burning rubber smell. The driving speed isn't working correctly and will say I'm going 0mph when I'm going 25. When driving, it sometimes jolts.
Mfg Campaign: 11579052
Recall Date: Mar 23, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My dashboard keeps producing these errors 1. Check lane change assist 2. Check blind sport safety system 3. Check forward safety system 4. Check parking collision avoidance assist system 5. Check lane safety system Also, My engine light is on and it’s not shifting right and I can’t drive it now. There's also a burning rubber smell. The driving speed isn't working correctly and will say I'm going 0mph when I'm going 25. When driving, it sometimes jolts.
Corrective Action:
My dashboard keeps producing these errors 1. Check lane change assist 2. Check blind sport safety system 3. Check forward safety system 4. Check parking collision avoidance assist system 5. Check lane safety system Also, My engine light is on and it’s not shifting right and I can’t drive it now. There's also a burning rubber smell. The driving speed isn't working correctly and will say I'm going 0mph when I'm going 25. When driving, it sometimes jolts.
Additional Notes:
My dashboard keeps producing these errors 1. Check lane change assist 2. Check blind sport safety system 3. Check forward safety system 4. Check parking collision avoidance assist system 5. Check lane safety system Also, My engine light is on and it’s not shifting right and I can’t drive it now. There's also a burning rubber smell. The driving speed isn't working correctly and will say I'm going 0mph when I'm going 25. When driving, it sometimes jolts.
Mfg Campaign: 11579052
Recall Date: Mar 23, 2024
Kia America, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
My dashboard keeps producing these errors 1. Check lane change assist 2. Check blind sport safety system 3. Check forward safety system 4. Check parking collision avoidance assist system 5. Check lane safety system Also, My engine light is on and it’s not shifting right and I can’t drive it now. There's also a burning rubber smell. The driving speed isn't working correctly and will say I'm going 0mph when I'm going 25. When driving, it sometimes jolts.
Corrective Action:
My dashboard keeps producing these errors 1. Check lane change assist 2. Check blind sport safety system 3. Check forward safety system 4. Check parking collision avoidance assist system 5. Check lane safety system Also, My engine light is on and it’s not shifting right and I can’t drive it now. There's also a burning rubber smell. The driving speed isn't working correctly and will say I'm going 0mph when I'm going 25. When driving, it sometimes jolts.
Additional Notes:
My dashboard keeps producing these errors 1. Check lane change assist 2. Check blind sport safety system 3. Check forward safety system 4. Check parking collision avoidance assist system 5. Check lane safety system Also, My engine light is on and it’s not shifting right and I can’t drive it now. There's also a burning rubber smell. The driving speed isn't working correctly and will say I'm going 0mph when I'm going 25. When driving, it sometimes jolts.
Mfg Campaign: 11579052
Recall Date: Mar 23, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Digital dash that displays speed, ROM etc is blank
Corrective Action:
Digital dash that displays speed, ROM etc is blank
Additional Notes:
Digital dash that displays speed, ROM etc is blank
Mfg Campaign: 11578693
Recall Date: Mar 21, 2024
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The Forward Collision Warning has been turning on and off for no reason. River Oak Kia has checked the system once. My windshield has cracked twice. I am having a third windshield installed when I obtain the funds. I purchased the car on 12/30/2023. The windshield has cracked two time and I am about to install third windshield. I am having the same problem with my 2021 palisade.
Corrective Action:
The Forward Collision Warning has been turning on and off for no reason. River Oak Kia has checked the system once. My windshield has cracked twice. I am having a third windshield installed when I obtain the funds. I purchased the car on 12/30/2023. The windshield has cracked two time and I am about to install third windshield. I am having the same problem with my 2021 palisade.
Additional Notes:
The Forward Collision Warning has been turning on and off for no reason. River Oak Kia has checked the system once. My windshield has cracked twice. I am having a third windshield installed when I obtain the funds. I purchased the car on 12/30/2023. The windshield has cracked two time and I am about to install third windshield. I am having the same problem with my 2021 palisade.
Mfg Campaign: 11577018
Recall Date: Mar 12, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Forward Collision Warning has been turning on and off for no reason. River Oak Kia has checked the system once. My windshield has cracked twice. I am having a third windshield installed when I obtain the funds. I purchased the car on 12/30/2023. The windshield has cracked two time and I am about to install third windshield. I am having the same problem with my 2021 palisade.
Corrective Action:
The Forward Collision Warning has been turning on and off for no reason. River Oak Kia has checked the system once. My windshield has cracked twice. I am having a third windshield installed when I obtain the funds. I purchased the car on 12/30/2023. The windshield has cracked two time and I am about to install third windshield. I am having the same problem with my 2021 palisade.
Additional Notes:
The Forward Collision Warning has been turning on and off for no reason. River Oak Kia has checked the system once. My windshield has cracked twice. I am having a third windshield installed when I obtain the funds. I purchased the car on 12/30/2023. The windshield has cracked two time and I am about to install third windshield. I am having the same problem with my 2021 palisade.
Mfg Campaign: 11577018
Recall Date: Mar 12, 2024
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On multiple occasions, the automatic braking has engaged while reversing even though there has been no risk of collision. It has happened with no cars, pedestrians, or other obstacles in sight. The brakes engage suddenly and with no warning causing the car to come to a violent stop. In one case it happened while reversing off a main road into our driveway. The sudden and unnecessary stop meant that the front of car was jutting into the main road with oncoming traffic. In other cases, it has just caused immediate unnecessary concern that we have hit something. It is possible to disable this functionality but the setting cannot be saved - so it needs to be disabled every time you turn on the car. We have engaged with the dealer and with KIA directly and neither have offered any solution to the problem. The suggestion seems to be that this is normal behavior for the car. From my perspective this is a defective system and is dangerous. At a minimum, it should be possible to disable it completely.
Corrective Action:
On multiple occasions, the automatic braking has engaged while reversing even though there has been no risk of collision. It has happened with no cars, pedestrians, or other obstacles in sight. The brakes engage suddenly and with no warning causing the car to come to a violent stop. In one case it happened while reversing off a main road into our driveway. The sudden and unnecessary stop meant that the front of car was jutting into the main road with oncoming traffic. In other cases, it has just caused immediate unnecessary concern that we have hit something. It is possible to disable this functionality but the setting cannot be saved - so it needs to be disabled every time you turn on the car. We have engaged with the dealer and with KIA directly and neither have offered any solution to the problem. The suggestion seems to be that this is normal behavior for the car. From my perspective this is a defective system and is dangerous. At a minimum, it should be possible to disable it completely.
Additional Notes:
On multiple occasions, the automatic braking has engaged while reversing even though there has been no risk of collision. It has happened with no cars, pedestrians, or other obstacles in sight. The brakes engage suddenly and with no warning causing the car to come to a violent stop. In one case it happened while reversing off a main road into our driveway. The sudden and unnecessary stop meant that the front of car was jutting into the main road with oncoming traffic. In other cases, it has just caused immediate unnecessary concern that we have hit something. It is possible to disable this functionality but the setting cannot be saved - so it needs to be disabled every time you turn on the car. We have engaged with the dealer and with KIA directly and neither have offered any solution to the problem. The suggestion seems to be that this is normal behavior for the car. From my perspective this is a defective system and is dangerous. At a minimum, it should be possible to disable it completely.
Mfg Campaign: 11576372
Recall Date: Mar 9, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury